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Using Anonymous Recruitment
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At Likewise, the core of what we do is build meaningful one-to-one relationships with people who are finding life difficult, and use those relationships to help people feel supported and make change.
We're recruiting up to three Hostels Mental Health Support Workers to join a brand new service, starting this autumn. In this role, you would be doing that work inside Camden's homelessness hostels, going in to work alongside residents and the staff teams who support them. You would be embedded in a set of hostels, aligned to a part of the borough, with a regular on-site presence and a caseload of up to 15 people.
The people you work with are adults experiencing homelessness with complex needs, whose mental health is often a practical barrier to moving on. Much of the work is about helping someone stabilise and build the confidence to take their next step.
Camden's Adult Pathway is made up of 16 hostels, supporting around 600 people experiencing homelessness with complex needs. Mental health need in those hostels has risen sharply, and hostel staff are holding far more of it than they are set up or supported to hold. This is a new service, funded by government for three years. The model is designed but not yet lived, and whoever joins will help shape how it actually works.
Likewise is a community-centred mental health and wellbeing charity based in Camden. We believe that people thrive when they have access to meaningful relationships, supportive communities and opportunities to contribute. We're also committed to building a different kind of organisation, one that values trust, learning, autonomy and shared responsibility.
You don't need a specific qualification to apply, and we welcome people from a range of backgrounds. But this is not an entry-level role: we need people with real support work experience behind them. We care more about how you are with people, how you think and how you work than about your CV on paper.
If that sounds like you, we'd love to hear from you.
We want to make our recruitment as inclusive as possible. If there is a part of this process where you may need reasonable adjustments to do your best, please get in touch to chat it through.
Your CV: we welcome either chronological or skills-based CVs, whichever works best for you.
Your cover letter: we will not accept generic letters; you need to answer the following question: Tell us about a time you supported someone through something difficult. What did you actually do, what was hard about it, and what did you learn? This can be from work or from volunteering. Please answer in no more than 500 words.
We support often isolated, marginalised or excluded people by building authentic relationships and community together.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: Maidstone
Contract: Temporary, 3 months
Hours: Full-time, 37 hours per week
Salary: £20 per hour, plus holiday (circa £38,500 salaried equivalent)
Start Date: ASAP
Prospectus is proud to be supporting our client in their search for a temporary Homelessness Resettlement Officer. Please note this role will require an enhanced DBS check due to the need to work closely with vulnerable adults. You will also require a valid driving licence and access to your own vehicle.
Responsibilities:
Requirements:
CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.
At Prospectus, we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
Salary: £35,850 - £36,493 (London) / £31,994 (National) per annum
Hours: 35
Contract: Permanent
Benefits:
- 27 days’ annual leave + statutory holidays + three closure days over the Christmas period.
- Flexible working for all staff including working from home/hybrid working, and flexitime/TOIL scheme.
- Attractive family friendly policies.
- Private healthcare cover.
- Season ticket loans.
- Employee awards, and training and development opportunities.
For more information about our benefits please visit our website.
Office locations: London or Bristol
Please note, the successful candidate will be expected to carry out two days in-person working per week on average which will include attendance at your office location.
Flexible working arrangements can be discussed and agreed with the line manager subject to role and business needs.
The National Housing Federation (NHF) is seeking a policy specialist to work on housing management, homelessness and supported housing, as well as other high profile policy areas impacting on housing.
The NHF is the voice of housing associations in England. We are the trade body to almost 600 housing associations, who have grown from philanthropic roots to provide 2.6 million homes to around six million people. You can find further information about the NHF on our website.
Policy Officers at the NHF shape our policy work in specific areas, with support from the rest of the policy team and the wider organisation. In this role, you would become the expert in your policy areas, drawing on the knowledge and experience of our housing association members and your own skills and expertise.
Interested in applying your skills and knowledge to influence housing policy and working in a fast-paced environment?
Please scroll down to the bottom of the page to download the full job profile and person specification for this role.
Key elements of the role:
- Working closely with our members and helping to develop policy ideas and solutions.
- Engaging with members and stakeholders to identify and respond to opportunities and challenges facing the housing sector, now and in the future.
- Collaborating with internal and external stakeholders.
- Keeping up to date with the current policy environment, latest thinking and issues that impact housing.
- Contributing to the NHFs high profile events and campaigns.
- Influencing strategic stakeholders and policy makers.
The successful candidate will be able to demonstrate:
- A clear understanding of the processes of policy development, and substantial experience of working in a policy role (or in an equivalent role focused on developing strategic ideas and solutions).
- Experience of building relationships with, and influencing stakeholders.
- The ability to develop a strong understanding of specific policy areas.
- Strong analytical and communication skills.
Equality, diversity and inclusion
The NHF has published its equality, diversity and inclusion strategy, which was co-created with staff. We are proud to be an equal opportunity workplace and we value the contribution each individual makes to our work.
We are committed to equality, diversity and inclusion and are working to increase the diversity profile of our workforce. We are currently under-represented by ethnic minorities, people with a disability or disabilities and LGBTQ+, and would particularly welcome applications from people in these groups.
Disability confident employer
We are a disability confident employer and if you are a disabled person who demonstrates you meet the skills and experience we consider essential for the role, we will offer you an interview.
We are happy to consider reasonable adjustments to our recruitment process if you have a disability or have a condition that you feel may affect your performance during the recruitment process, please contact the People team with your request or to arrange a time to discuss in more detail.
Our role profile and job advert can also be requested in large print or in accessible format via this email address.
Completing our Application Form
To apply for this role, please complete our online application form. The application form includes your employment and education history plus you will be asked to answer questions in relation to your knowledge, skills and experience, why you are applying for the role and questions in relation to our values. The application form is anonymous and will not require you to upload a CV or cover letter. This will help us to shortlist candidates for interview based solely on their knowledge, skills and experience.
Right to work in the UK/UK VISA sponsorship
You must have the right to work in the UK and it is important to note that the NHF does not sponsor individuals to work in the UK.
Closing date for applications: 20 August 2026
Interview date: 3 - 8 September 2026
We are the voice of England’s housing associations.


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence. You will be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
ABOUT YOU
You are someone who leads with empathy, thrives in a fast-paced environment, and never gives up on the people you support. You bring experience of working with vulnerable people and show a genuine commitment to person-centred care. You are confident in building relationships with external agencies and hold strong communication skills.
THE ROLE
The postholder will support the Prevention Coordinator to ensure events are delivered safely and effectively.
They will offer information, advice and guidance to people facing issues that are currently or may soon affect their housing security — delivering swift, impactful interventions that help reduce the risk of homelessness, and advocating and mediating on clients' behalf as they navigate complex bureaucratic systems. This role involves building meaningful relationships with some of the most vulnerable people in our communities, connecting them with the Welfare Benefits, Housing Allocations, Citizens Advice, mental health and substance misuse support they need and deserve.
The postholder will work closely with a wide range of partners, including homelessness service providers, local authorities, and healthcare and wellbeing organisations. They will carry a varied caseload, conducting assessments and working creatively to navigate the complex and challenging issues that can lead to clients becoming homeless, supporting them to engage with services. Working closely with SPEAR's Homeless Health Link Team, they will support colleagues with client-facing work and carry a caseload of clients requiring homelessness prevention support.
This role will be spread across 4 days per week.
YOUR BENEFITS
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
Want to know more about the role? Read the full Job Description now!
The client requests no contact from agencies or media sales.
Finance Business Partner – Housing Services
The organisation is a purpose-led housing provider committed to delivering safe, affordable homes and high-quality services to its customers. With a strong focus on financial sustainability, continuous improvement and delivering value for money, it offers a collaborative environment where finance plays a key role in supporting strategic decision-making.
They are seeking an experienced Finance Business Partner to support the Housing Services directorate, partnering with teams across Neighbourhoods, Lettings and Income. This is a hands-on role combining management accounting with commercial business partnering, requiring someone who is comfortable managing month-end processes while providing financial insight and challenge to operational stakeholders. The successful candidate will be proactive, commercially minded and able to make an immediate impact within a fast-paced environment.
Key Responsibilities
Key Requirements
The role is business critical so if you have the relevant experience, get in touch to learn more.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence.
ABOUT YOU
Working side-by-side with people who are homeless or at risk of it, you'll help them take charge of their journey — setting goals, building skills, and securing the stability of a tenancy they can call their own. Your day-to-day will span everything from crisis intervention and welfare benefits support to leading case reviews with partner agencies, all while managing a caseload with care and accuracy. You'll build the kind of trusting relationships that tackle isolation and exclusion head-on, working creatively and with emotional resilience to overcome whatever challenges arise. If you're driven by making a tangible, lasting difference in people's lives, this is a role where your impact will be felt every single day.
YOUR BENEFITS
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day of leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
Could this be your next role? Read the full Job Description now!
The client requests no contact from agencies or media sales.
22.5 hours per week / £28,330 per annum, pro rata / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.
YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.
We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.
We are here for children and young people, many of whom face multiple challenges and need our support.
Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.
Our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.
We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building.
We are looking for a Supported Housing Support Worker to join our Ewhurst Road, Crawley team, who will hold a caseload of residents and meet with them weekly to build a support plan.
Main areas of responsibilities are:
Housing:
Coaching and Engagement:
General:
There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota.
If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.
This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.
Experience and Knowledge:
Skills and Abilities:
CLOSING DATE: Sunday 9 August 2026 at midnight.
PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.
An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment.
Accessibility If you require assistance or have questions regarding the application process, please do contact us.
YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns.
Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.
Our mission is to help children and young people have a fair chance to be who they want to be.

At London City Mission we are passionate about sharing the love of God and the good news of Jesus Christ with the least reached in London, and to do this in partnership with churches.
Bridge House is a new Christian community-based homelessness prevention project that bridges the gap between being at risk of eviction and long-term stable housing.It works, particularly with men from displaced backgrounds providing short-term accommodation and holistic support in partnership with local churches for up to 10 men who are at risk of homelessness.
Through practical, emotional,spiritual, and community-based support, Bridge House helps residents build stability and transition successfully into independent living and integrate into life in the UK.
We are looking for a full-time Project Leader to lead this exciting new ministry at Bridge House.
About You:
You are passionate about working with marginalised people and providing the support required to enable genuine lifestyle change.
You are passionate about partnership with Churches and sharing the love of Jesus with all those we work with.
You have excellent communication and interpersonal skills, whilst being able to work on your own initiative, think creatively and act with the utmost integrity.
About the Role:
Project Leader – Bridge House
You will work as part of a mission team toconfidentlylead and developBridge Housesupportedhousingproject.
You will manage the Bridge House support team to develop individual client led support plans for each resident and in providing one to one support for those individuals, always maintaining a high standard of care while also taking on a caseload of residents to support yourself.
You will maintain an atmosphere where positive change and growth is encouraged and a place where tenants can take positive steps that will enable them to move on and lead independent and responsible lives.
You will share the love of Christ and take opportunities for sharing the gospel with the guests
You will assess prospective residents’ suitability to the project.
Salary: £37,720 plus benefits
Location: Bridge House, London Bridge
WorkingHours:Full-time (40 hours inclusive of lunch breaks)
Contract: Fixed-Term - 24 months
There is an occupational requirement that the person appointed be an evangelical Christian.
We welcome applications from people of all backgrounds. We recognise that men are currently underrepresented within this ministryproject and, as part of our commitment to building a diverse team, we particularly encourage applications from men. Appointments will be made on merit.
Closing date for applications: Thursday 13th August 2026 at 12noon
TO APPLY
Please take care to read the guidance notes on the application form before completing.
Interviews will be held on Monday 24th August 2026.
The client requests no contact from agencies or media sales.
Senior Voids Surveyor
Home Counties | Up to £62,000
Goodman Masson is proud to be partnering with a housing association to recruit a Senior Voids Surveyor
This is a fantastic opportunity for an experienced surveying professional to take a lead role in the effective management and delivery of the organisation's voids service. You will be responsible for ensuring properties are assessed, works are appropriately specified and homes are returned to a safe, compliant and lettable standard in a timely and cost-effective way.
As Senior Voids Surveyor, you will provide technical surveying expertise across the organisation's void properties, overseeing works from initial inspection and specification through to completion and handover.
You will be responsible for ensuring void works are delivered to a high standard, within agreed timescales and budgets, while identifying opportunities to improve performance, reduce turnaround times and deliver value for money.
The Role
About You
You will be an experienced surveyor with a strong background in social housing and a detailed understanding of voids, repairs and property maintenance.
Apply
If you're an ambitious maintenance professional in social housing we'd love to hear from you.
For a confidential discussion and further information, please contact
Senior Voids Surveyor
Home Counties | Up to £62,000
Goodman Masson is proud to be partnering with a housing association to recruit a Senior Voids Surveyor
This is a fantastic opportunity for an experienced surveying professional to take a lead role in the effective management and delivery of the organisation's voids service. You will be responsible for ensuring properties are assessed, works are appropriately specified and homes are returned to a safe, compliant and lettable standard in a timely and cost-effective way.
As Senior Voids Surveyor, you will provide technical surveying expertise across the organisation's void properties, overseeing works from initial inspection and specification through to completion and handover.
You will be responsible for ensuring void works are delivered to a high standard, within agreed timescales and budgets, while identifying opportunities to improve performance, reduce turnaround times and deliver value for money.
The Role
About You
You will be an experienced surveyor with a strong background in social housing and a detailed understanding of voids, repairs and property maintenance.
Apply
If you're an ambitious maintenance professional in social housing we'd love to hear from you.
For a confidential discussion and further information, please contact
Project Manager – Building Maintenance & Major Works
We're working exclusively with a well-established, values-driven housing association that owns and manages thousands of homes across the UK. Due to continued investment in its housing stock and building safety programme, they're looking to appoint an experienced Project Manager to deliver a diverse portfolio of major works and building maintenance projects.
This is an excellent opportunity to take ownership of technically challenging projects that genuinely improve residents' homes and communities. You'll lead the delivery of defect-led and reactive major works, oversee specialist building safety projects and work alongside senior stakeholders to ensure projects are delivered safely, efficiently and to the highest standards.
The Role
You'll manage a varied programme of projects, including:
Building defect and rectification works
Major maintenance and refurbishment projects
Balcony replacement programmes
Structural repair projects
Building safety improvement works
Overheating mitigation and "Hot Homes" initiatives
Other specialist projects across an existing residential portfolio
From initial investigation through to completion, you'll coordinate surveys, manage contractors and consultants, monitor budgets and programmes, mitigate risks and ensure full compliance with current legislation and organisational standards.
You'll also play a key role in resident engagement, providing clear communication throughout the project lifecycle while maintaining accurate project records and audit trails.
What You'll Be Doing
Deliver complex major works and defect remediation projects from inception through to completion.
Manage contractors, consultants and specialist suppliers to achieve high-quality outcomes.
Coordinate technical investigations, surveys and condition assessments.
Monitor project budgets, programmes, risks and performance.
Ensure compliance with Building Safety legislation and industry best practice.
Build positive relationships with residents and internal stakeholders.
Produce project reports and maintain accurate documentation.
Drive continuous improvement across project delivery and contractor performance.
About You
We're looking for someone who has:
Experience delivering major works, building maintenance or refurbishment projects within social housing, housing associations, local authorities or ALMOs.
A strong understanding of building defects, asset management and building safety.
Experience managing contractors and consultants on occupied residential properties.
Excellent project management and stakeholder management skills.
Knowledge of compliance, health & safety and construction legislation.
The ability to manage multiple projects while maintaining exceptional attention to detail.
A customer-focused approach and genuine commitment to improving residents' homes.
Why Apply?
Join a respected housing provider with a strong social purpose.
Manage meaningful projects that directly improve residents' lives.
Hybrid and flexible working.
Diverse, technically interesting project portfolio.
Supportive leadership team with genuine opportunities for professional development.
Excellent benefits package and long-term career progression.
If you're an experienced Project Manager with a background in social housing, major works or building maintenance and you're looking for an opportunity where your work will make a real difference, get in touch on the contacts below.
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Project Manager – Building Maintenance & Major Works
We're working exclusively with a well-established, values-driven housing association that owns and manages thousands of homes across the UK. Due to continued investment in its housing stock and building safety programme, they're looking to appoint an experienced Project Manager to deliver a diverse portfolio of major works and building maintenance projects.
This is an excellent opportunity to take ownership of technically challenging projects that genuinely improve residents' homes and communities. You'll lead the delivery of defect-led and reactive major works, oversee specialist building safety projects and work alongside senior stakeholders to ensure projects are delivered safely, efficiently and to the highest standards.
The Role
You'll manage a varied programme of projects, including:
Building defect and rectification works
Major maintenance and refurbishment projects
Balcony replacement programmes
Structural repair projects
Building safety improvement works
Overheating mitigation and "Hot Homes" initiatives
Other specialist projects across an existing residential portfolio
From initial investigation through to completion, you'll coordinate surveys, manage contractors and consultants, monitor budgets and programmes, mitigate risks and ensure full compliance with current legislation and organisational standards.
You'll also play a key role in resident engagement, providing clear communication throughout the project lifecycle while maintaining accurate project records and audit trails.
What You'll Be Doing
Deliver complex major works and defect remediation projects from inception through to completion.
Manage contractors, consultants and specialist suppliers to achieve high-quality outcomes.
Coordinate technical investigations, surveys and condition assessments.
Monitor project budgets, programmes, risks and performance.
Ensure compliance with Building Safety legislation and industry best practice.
Build positive relationships with residents and internal stakeholders.
Produce project reports and maintain accurate documentation.
Drive continuous improvement across project delivery and contractor performance.
About You
We're looking for someone who has:
Experience delivering major works, building maintenance or refurbishment projects within social housing, housing associations, local authorities or ALMOs.
A strong understanding of building defects, asset management and building safety.
Experience managing contractors and consultants on occupied residential properties.
Excellent project management and stakeholder management skills.
Knowledge of compliance, health & safety and construction legislation.
The ability to manage multiple projects while maintaining exceptional attention to detail.
A customer-focused approach and genuine commitment to improving residents' homes.
Why Apply?
Join a respected housing provider with a strong social purpose.
Manage meaningful projects that directly improve residents' lives.
Hybrid and flexible working.
Diverse, technically interesting project portfolio.
Supportive leadership team with genuine opportunities for professional development.
Excellent benefits package and long-term career progression.
If you're an experienced Project Manager with a background in social housing, major works or building maintenance and you're looking for an opportunity where your work will make a real difference, get in touch on the contacts below.
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A collaborative and tenant focused Housing provider in London is looking to take on a Rent Recovery Officer in their welcoming team environment. They believe in affordable, good quality houses and are committed to making a difference to their customers and communities in the local area.
They are looking to bring someone in for a minimum of 6 months with the high likelihood it is extended further. The candidate will manage their patch of properties and are responsible for maximising rental income whilst providing great customer support.
Responsibilities:
Requirements:
If you are looking for your next role and are experienced in Rental Income Recovery, please apply ASAP.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
We are SPEAR, a charity working tirelessly to end homelessness across South West London and beyond. We believe homelessness should be rare, brief, and non-recurring, and we work every day to make that a reality. Our services include street outreach, assessment hubs, supported accommodation, and tenancy support, helping people move off the streets and into safe, secure housing. We take a person-centred, trauma-informed approach, building trust and supporting people to achieve long-term stability and independence. You will be part of a passionate, skilled team dedicated to ending homelessness. We offer a supportive environment where you can grow your career while making a meaningful impact.
Help lead a high-quality supported housing service and make a real difference to the lives of people experiencing homelessness. Join SPEAR as our Hostel Manager and play a key role in supporting residents to achieve stability and move towards independent living.
THE ROLE
We are looking for an experienced and motivated manager to lead a 14-bed, 24-hour supported hostel service in Richmond. You will oversee the day-to-day running of the service, ensuring it operates safely, effectively, and in line with SPEAR’s values, while delivering high-quality, trauma-informed support to residents with complex needs.
This is a practical leadership role where you will:
- Lead and manage a team, including a Team Leader and Support Workers
- Ensure safe staffing levels and effective rota management
- Oversee safeguarding, risk management, and incident response
- Drive high standards of service delivery and resident support
- Build strong relationships with local authorities and partner agencies
- Ensure compliance with health and safety, including fire safety and building standards
- Support residents to progress towards independence and move-on opportunities
You will combine operational leadership, staff management, and service development to create a safe, respectful, and recovery-focused environment.
ABOUT YOU
We are looking for someone who:
- Has experience working with people experiencing homelessness or complex needs
- Has managed or supervised staff in a supported housing, hostel, or similar setting
- Has strong knowledge of safeguarding, risk assessment, and trauma-informed practice
- Can lead and motivate a team in a fast-paced environment
- Is confident managing complex and high-risk situations
- Has excellent communication and organisational skills
YOUR BENEFITS
- Generous holiday – 26 days plus public holidays, rising to 31 days with length of service
- Wellbeing & EAP – 24/7 Employee Assistance Programme with free counselling, money and legal advice
- Health support – Occupational health service and free annual eye test (with contribution towards glasses if required)
- Cycle to Work – Save on a new bike and accessories through salary sacrifice
- Season ticket loan – Interest-free loan for annual travel passes
- Moving house day – Extra day’s leave when you move home
- Financial security – Life assurance (4x salary) and interest-free emergency staff loan
- Family-friendly policies – Enhanced maternity and adoption pay, plus flexible working options
- Career development – Ongoing training, learning and progression opportunities
- Blue Light Card – Discounts across a wide range of shops, restaurants and services
Shortlisting Date: 7th August
Vacancy Closing Date: 5th Aug
First Interviews W/C: 12th, 13th and 14th August
Second Interviews W/C: 19th, 20th and 21st Aug
Want to know more about the role? Read the full Job Description now!
The client requests no contact from agencies or media sales.
You will lead the day-to-day operation of the Resource Centre, creating a safe and supportive environment that functions as a community hub where people affected by homelessness can access support, build connections, develop skills and improve wellbeing. You will develop activities, workshops and peer-led opportunities that encourage engagement, independence and progression, while fostering strong relationships with local partners and the wider community.
Alongside leading and developing the Resource Centre, you will manage a caseload of clients affected by homelessness, providing practical and emotional support, undertaking assessments, agreeing support plans and helping individuals access accommodation, healthcare, benefits and other relevant services.