Subscriptions and Customer Service manager

We are looking to appoint a self-motivated and organized person to proactively manage, maintain and expand our subscriber base.

The Subscriptions and Customer Service manager will lead on in-house subscription management and provide excellent customer service to our subscribers with a focus on retention. You will also be responsible for the magazine’s newsstand distribution, coordinating with distributors.

You will be passionate about independent journalism and committed to seeing it thrive.

Operated as a workers co-op with a flat management structure, we live our values, confronting inequality and promoting freedom of expression. We are established as a not-for-profit co-operative and based in Oxford (UK). The award-winning New Internationalist magazine is dedicated to socially conscious journalism and is published bimonthly.

This is a permanent position in a small and committed team.

Location: Oxford-based or remote with periodic travel to Oxford and other UK locations for meetings or events several times a year.

Salary: £30,930 per annum (pro-rata)

Hours: Part time, 21 hours a week 

Deadline for applications: 6 December 2026

Interviews: Wednesday 16 December (in Oxford)

Ideal start date January 2027

At New Internationalist we strive to apply equal opportunities principles both in our recruitment and in our work.

Please note that the use of generative artificial intelligence in your application is not permitted. You must have the right to work in the UK to be considered for this role.

To apply fill in the application form available from our website.