Head Of Development Jobs
ABOUT THE ROLE
We have an exciting opportunity for a Head of Compliance, Risk and Audit to join the wider Compliance, Audit and Risk team at SIG! You will have the overall responsibility of keeping participants, residents, and staff safe. The team manages the development, monitoring, and reporting of several areas including but not limited to accidents, incidents, and near misses (AINMs), safety reviews, safeguarding, whistleblowing, complaints, policy and procedure, health and safety, internal audit, business continuity planning and data protection.
As The Head of Compliance, Risk and Audit, you are the lynchpin of the wider team, linking strategic vision with solid and accountable implementation. You will be responsible for developing the team in the broad space of compliance as well as in their own areas of specialism, ensuring that a transparent and accountable compliance framework is implemented and embedded in line with regulatory and legislative change.
Working Pattern: 37.5 hours per week, Monday to Friday. At least 2 days per week in central office (Islington) and our services which are in and around London, Brighton & Hove, Kent, Havering, Bedford, Luton, Nottingham, and Liverpool.
The additional 3 days can be worked from home. You may at times be required to visit a service more than 2 times within a week.
Our Central Office is based a 10 minute walk from Highbury and Islington station, Angel station is a 15 minute walk away
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
ABOUT YOU
We're looking for someone who is methodical and detail oriented in their approach, who is a compassionate leader, able to set an example of our values (Ambition, Empowerment, Transparency, Inclusivity). You will have an in-depth and broad knowledge of all areas of compliance, with a background in health, social care or housing. You will be required to have excellent report writing skills, with the ability to coach and support others, able to influence a process led culture in respect to your area, and a keen interest in continuous improvement of services and a positive safety culture!
OVERVIEW OF KEY RESPONSIBILITIES
- Line Management and leadership throughout employee lifecycle this includes; Recruitment, Onboarding, Inductions, training, support and supervision, relations, wellbeing support, and other areas.
- Formalise Key Performance Indicators (KPI’s) and Service Level Agreements (SLA’s) to monitor objectives.
- Provide both line management and professional consulting using best available forums and mechanisms, including meetings, support effective teamwork and communication. Facilitate a culture where constructive challenge is welcomed, and conflict is managed supportively in line with relevant policies and procedures.
- Deputise for the Director as required.
Safeguarding, Audit, and Compliance
- Oversee the compliance audits across departments and services, providing support, and follow up with operational teams on a regular basis.
- Oversee the Safeguarding infrastructure, deputising for the designated safeguarding lead (DSL) as necessary. Oversee complaints and other processes and develop these to ensure they are safe, fair, equitable, and fit for purpose.
- Support services with commissioner led quality assurance framework (QAF) inspections and those registered with the CQC to maintain their portfolios and ensure they are ready for inspection at any time to retain their registrations.
- Promote and support a positive whistleblowing culture, assist Champions, People and Culture, managers and the audit and compliance team on concerns raised and ensuring the whistleblower is protected.
Reporting and Analysis
- Attend and develop AINMs review meetings for maximum impact in terms of positive safety culture. Ensure the lessons learned from AINMs reviews, safety reviews, and safeguarding concerns are shared and feedback loops are closed.
- Review the collation and analysis of AINMs and Safeguarding alerts, developing the Audit and Compliance team, as well as other operational teams in reflection and root cause analysis
Data Protection
- Monitor the use of external data protection and compliance partners to ensure we maintain ICO requirements and maintain our Data Security Protection Toolkit Certification.
- Monitor and ensure integrity in document control, policy, and procedures as they are developed, reviewed, and published.
- Understand and support an Information Security infrastructure alongside additional teams in the organisation and support Managers and teams with training and challenges where necessary.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position. Please refer to JDPS attached for more info
KEY CRITERIA
What we are looking for:
- Proven experience in complaints and incident handling, safeguarding, data protection, and audits
- Proven experience in governance systems and structures which can include auditing, risk management, investigations, complaint handling, policy, procedure, and report writing
- Experience and/or ability to coach, develop, and manage direct reports
- Background in health, social care, criminal justice, and/or supported housing systems
- IT Proficiency, ability to learn new software programs, and ability to confidently use and utilise Microsoft programs
- Adequate understanding of the importance and mechanics of document control and writing policy and procedure
- Working knowledge of health and safety processes and procedures
- Ability to write reports in a clear, readable format
What we would like, but not essential:
- Knowledge of the ISO9001 QMS System
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Avon Wildlife Trust are looking for a Head of People and Resources to shape the development of our workforce and ensure that our staff and volunteers have everything they need to fulfil their roles.
Like many organisations, we have recently moved to a hybrid working approach including homeworking and operational hubs throughout our area. We have embraced collaborative online working through Microsoft Teams and are making the transition to fully cloud based IT systems. We are operating effectively in our new model, but much remains to be done to ensure that staff and volunteers are supported by the best systems and facilities that we can provide. The Head of People and Resources is a new role in the Trust, introduced to help make and maintain this transition. You will also support the operation of our Board and the governance of the Trust.
We are looking for someone who is passionate about driving a positive culture of continuous improvement in people and operations, including workforce development, facilities, HR, health and safety, safeguarding, IT, governance, project management and equality, diversity and inclusion. If this is you, we look forward to hearing from you.
Overall Purpose of Job :
To manage the people and resources operations of the Trust, ensuring that our staff, volunteers and Trustees are supported by the systems, facilities and culture they need to fulfil their roles safely, effectively and inclusively.
Main Responsibilities :
- Develop our HR systems to attract, support, develop and retain talented people, including leading our systems and culture around equality, diversity and inclusion, performance management, volunteering, learning and development and internal communications.
- Provide oversight and supervision of the Trust’s buildings, operational facilities, vehicles and other shared assets, ensuring that our people have the facilities and equipment they need to fulfil their roles. This includes the landlord responsibilities associated with Folly Farm Centre.
- Ensure the effective development and maintenance of IT systems and infrastructure that supports our digital transformation, knowledge management and effective functioning of the Trust’s day to day operations.
- Continuously develop the Trust’s Health and Safety, safeguarding and data protection systems, monitoring and driving compliance to provide assurance of a safe environment for people involved in the Trust’s activities.
- Continuously develop systems to support the Trust’s effective operations, including project management and resource management systems, and monitor and report on implementation of the Trust’s Strategy Delivery Plan.
- Support the effective governance of the Trust and the operations of the Board, including organising and supporting meetings, co-ordinating our annual report and AGM and managing the recruitment process for new Trustees.
- Support the Trust’s procurement and contracting processes, including commissioning legal advice.
- Continuously improve the environmental footprint of the Trust’s operations, to go beyond net zero carbon and address the ecological impact of supply chains.
- Contribute to the Trust’s ongoing management, strategy and future direction as an active member of the Leadership Team, ensuring an integrated approach to restoring wildlife and inspiring people to take action.
We want to see nature restored on a grand scale across the Avon region. We have big plans between now and 2030 to see this happen.
The client requests no contact from agencies or media sales.
Do you have experience and knowledge of audit and quality improvement approaches? Are you passionate about enabling people to live their best lives? If so, please keep reading because we want to hear from you.
We are bold and ambitious and really want you to come and join us to help us achieve our vision where the UK is the best place in the world for people with a learning disability to live happy and healthy lives.
We are recruiting for a Head of Audit and Improvement job share partner to work up to 26 hours per week alongside our existing Head of Audit and Improvement. We can be flexible on days worked and this can be discussed at interview. This role will be mainly working from home with some occasional travel when required.
In this role you will:
- Lead quality performance, supporting, advising and proactively identifying risk and areas for improvement in each Operational area including adult social care and educational programmes
- Provide oversight for quality frameworks and methodology ensuring currency according to social care or legislative changes.
- Lead a team to ensure the programme of improvement and quality assurance activities are delivered and performance expectations are met.
- Ensure accurate and meaningful information on aspects of quality performance is collated and analysed, to provide assurance and intelligence to help inform decision-making.
- Be an active and supportive member of the Senior leadership team, advising on issues relating to quality
- Design, implement and embed an audit and improvement programme across operational services
- Deputise on occasion for the Executive Director of Quality and Impact
We are looking for someone who:
- has experience of working in a similar role, ideally within Health and Social Care
- is a great communicator and influencer and enjoys working with all stakeholders up to and including exec level
- is knowledgeable of our regulatory environment
- has extensive knowledge of quality frameworks, methodology and tools
- has line management experience with the ability to coach and mentor colleagues
If you’re ready to make a difference, please get in touch today by providing an up-to-date bespoke CV that demonstrates all your relevant skills and experience.
At Mencap, we value a diverse and inclusive workplace, and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!
Interviews will take place via TEAMS on the 21st May and will include a second stage for those that are successful following the initial interview on 24th May.
*While we are committed to encouraging flexible working patterns, in some cases, it may not be possible for us to accommodate a request.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
- 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
- Service related sick pay when 6 month probation is completed
- Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
- Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
- Loans for debt consolidation, bikes, computers and phones when you have been with us for 6 months
- Interest free season ticket loans
- Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
- Quarterly award scheme and recognition at every 5 years through our YouRock program
- Access to award winning training and development
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
- providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
- providing advice through our help lines and web sites
Country Trust Head of Programmes
Employed contract
- Hours: 21 per week
- Salary/contract rate : £43-45,000 FTE depending on experience
- Location: Ideally within easy reach of Chelmsford. Hybrid/homeworking
- Employed contract – benefits
- Annual leave: 25 days annual leave plus Bank Holidays (FTE)
- Benefits: Workplace pension
- Reporting to: CEO
Possible combination with the Impact and Learning Lead role also being advertised.
About The Country Trust
As a nation we've lost our connection with the land that sustains us all, with big and urgent ramifications for health, sustainability and equality. The Country Trust is changing this through high quality food, farming and countryside experiences that empower children in the most disadvantaged communities across the UK. For 45 years, we've worked with farmers to bring the countryside alive for over 600,000 children least able to access it. Our impactful programmes include the Food Discovery Programme, Countryside Discovery Residentials, Farm Discovery, Farm in a Box and Plant Your Pants.
About the Role
As the Head of Programmes, you will take on a strategic leadership role, managing the team of Programme Managers and deputising for the CEO when required. You will ensure each programme flourishes while encouraging collaboration across teams and with external partners to meet our ambitious objectives. This is a hybrid role, allowing you to work from home and travel to see our programmes in action nationwide.
Key responsibilities include:
- Line managing senior programme staff, including a dispersed workforce
- Overseeing operational demands and change management
- Financial management - budgeting, forecasting, invoices, embracing fundraising
- Actively promoting equality of opportunity and being a powerful advocate for our cause
- Confident communication and stakeholder engagement across sectors
- Supporting strategic direction and deputising for the CEO when required
You will work closely with the CEO, Senior Leadership Team of 10, and a delivery team of around 40 colleagues.
About You
We are seeking an exceptional communicator and versatile senior leader committed to providing quality opportunities for disadvantaged children. You must have:
- Proven success line managing senior programme staff and a dispersed workforce
- Strong financial management skills, including budgeting and forecasting
- Working with the Impact and Learning Lead to ensure broad and deep understanding and implementation of our Theory of Change and our values, that evaluation and learning are embedded throughout the organisation and that we are known for the quality of our reporting, with all our activities and reporting informed by meaningful data.
- To identify and develop key partnerships to enable us to extend our reach and our impact.
- Excellent written and oral communication skills
- Confidence and competence to act at Board level and deputise for CEO
Additionally, you should have:
- Strategic thinking abilities to balance priorities and find solutions
- A collaborative approach suited to a dynamic team environment
- A desire to support colleagues' growth and development
- The ability to build successful, effective partnerships – our 5 Year Plan goals are dependent on working with and through others
- An understanding of the reality of the lives of disadvantaged children and the barriers they face in developing a first-hand connection with the land.
- Passion for food, farming, and the countryside
This is a fulfilling opportunity to play a vital role in an organisation dedicated to reconnecting children with the land and creating a sustainable, equal future.
Closing date: midnight 5th May
Shortlisting: w/c 6th May
Interviews: w/c 20th May (to be confirmed)
Due to our safer recruitment policy, we cannot accept CVs for this position.
The client requests no contact from agencies or media sales.
Head of Housing and Community Projects
Location: Chorley, other venues around Lancashire and virtual meetings (hybrid working approach)
Salary: £43,000 - £46,000 – salary based on a 35-hour working week (pro rata based on hours agreed). Salary commensurate with experience.
Lancashire Mind is an independent mental health charity, delivering our impactful strategy that has been co-created with the people of Lancashire. We reach over 10,000 people each year - connecting, supporting and changing minds.
We’re an active member of the national Mind Federation, linking us with over 100 other local Mind organisations across England and Wales, providing excellent opportunities for good practice sharing and partnership working.
Our purpose is to support people in Lancashire to achieve the best mental health and wellbeing possible.
In this new, exciting and challenging role, we are seeking an inspirational leader who will take responsibility for strategically overseeing our growing housing offer, whilst providing oversight to our adult focused community engagement projects. There is significant synergy between these two services and the Head of Housing and Community Projects will have a responsibility to drive growth, impact and continuous improvement. Each service will be headed up by service leads (line managed by this role), who subsequently oversee a growing workforce of 13 team members.
In this newly created role, you will use your housing knowledge and project management expertise to explore and realise the potential of the tenancy management and community engagement projects services. Both service areas can be challenging but make a life-changing difference to those we support and the wider organisation.
Deadline: 12noon on 3rd May 2024
Interviews: Wednesday 8th and Friday 10th May 2024
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
About Blackburn & Darwen Youth Zone:
Blackburn & Darwen Youth Zone is a 21st century youth hub located at the heart of Blackburn and a dedicated site in Darwen, open to young people aged 5 to 25 years old, aiming to change the prospects offered to young people in the area. Our vision is to be at the heart of the community, collaborating to create a more cohesive and prosperous Blackburn and Darwen.
We are one of the leading youth organisations in Blackburn, with a membership of over 5000 young people. We are open 7 days a week, 52 weeks of a year and offer over 40 different activities and opportunities in our open-access youth club.
Context of Role:
Our Head of Young People's Services is a critical, strategic and operational role within Blackburn and Darwen Youth Zone. As a supporting member of the Senior Leadership Team (SLT), you will work closely with the Director of Operations, CEO and the Director of Finance to ensure the charity delivers its vision and strategic objectives. This includes strategies for sustaining and overseeing the ongoing transformation of Blackburn and Darwen Youth Zones' operational business plan and its operational processes and infrastructure. Your leadership skills will play a crucial role (in conjunction with the leadership team) in establishing a platform and environment for growth by creating a best-in-class, people-first, employee-of-choice that changes the prospect of local children and young people (aged 5 to 25 years). You must be abreast of new opportunities (sourced independently and through your colleagues) and advise the leadership team and board on all Universal and Targeted Service operational matters, including its performance, risk, forecast/trajectories, and the general state of play.
You will need to show exceptional skills and the ability to meet KPI’s relating to (but, not limited to) leadership skills, the ability to design and deliver organisational operational plans, risk management, departmental budget management, stakeholder relations and organisational safeguarding responsibility.
We have big plans for the Youth Zone and this is an exciting time to join us. We would expect the right candidate for this role to be open to new opportunities and there is a strong line of progression within the charity for the right person.
The client requests no contact from agencies or media sales.
Hours: Full-time
Remuneration: £47,250 gross annual (dependent on experience)
Duration: Permanent
Location: Manchester, UK (hybrid working available), with up to 40% of time on international deployment
Applications from people with an existing legal right to work in the UK are only accepted.
Can you ensure the safety and security of our humanitarian health teams as they deploy around the world?
UK-Med is a humanitarian NGO that has been responding to disasters for over thirty years. We prepare and equip medical teams, both in the UK and worldwide, so they are ready to respond when epidemics, conflict and natural disasters hit. When Ebola struck West Africa in 2014 we recruited and trained UK doctors and nurses who helped local medical teams and other NGOs to bring the outbreak under control. We are core partners, providing the clinical component and key support structures of the UK Emergency Medical Team (UK EMT) in line with WHO standards.
We are recruiting a Head of Security to ensure effective safety and security arrangements are in place for the UK EMT. Our new Head of Security will lead on strategic and operational management of safety and security for the UK EMT. You will design, draft and disseminate overarching safety and security plans and crisis management plans and attendant structures, and will advise Team Leaders in the field including deploying with large responses as required. It is a standalone role and you will be responsible for all areas of security management.
Our ideal candidate will bring significant security expertise developed through significant experience working in the humanitarian sector (expected to be at least 5 years) including in insecure environments, and who is willing to spend up to 40% of their time on deployment as part of our responses.
We offer a competitive salary and benefits along with a friendly working environment and the opportunity to make a real difference through and influential role in humanitarian programming.
How to apply
We strongly recommend that you read the Candidate Information Pack - Head of Security - April 2024 before applying for this role.
To apply, please submit a current CV and a supporting letter (2 pages) through our online jobs portal.
Your covering letter must include a detailed explanation of your suitability for this post with specific reference to the criteria in the person specification
Applications must be submitted no later than Wednesday 1 May 2024
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
This is a newly created role and there is a great deal of untapped potential here for a proactive leader to support the CEO and SLT to create efficiencies in how we manage our internal infrastructure (IT Systems and processes), Finance and charity Governance, and HR/people to ensure we maintain and develop a thriving and nurturing working environment. The individual will have significant involvement in the strategic vision of the organisation as a whole. With a broad portfolio, the role combines both operational and strategic elements and must be able to flex up and down accordingly.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
We are Made in Hackney
Made in Hackney started life in 2012 as a community cookery school working across London with the mission of tackling the climate crisis, health inequalities and bringing communities together using the power of plants. The impact of our work is varied, far-reaching and very real; changing hundreds of thousands of people’s lives for the better. We provide diverse culinary education, inspiration and support networks needed to ensure no one is left behind in the transition to a plant-centred, planet-friendly diet.
When you join Made In Hackney – you become part of this pivotal movement, where a new type of food culture is being formed with care, compassion and justice at its core.
We are seeking a highly motivated and strategically minded individual to become our Head of Operations and a key member of the Senior Leadership Team. You will have experience working in a senior role in the areas of operations, HR and governance. You will help the charity comply with health and safety requirements, safeguarding best practice and data protection and lead in developing organisational policies.
You will have a passion and flair for improving operational processes and efficiency, administering CRMs, and monitoring and evaluation to ensure we operate most effectively. You will not shy away from problem-solving operational challenges and thrive in supporting the core team (of 10 staff) to ensure the smooth running and ongoing development of the organisation. We appreciate you may not have all the experience outlined in each category below but if you excel in a few key areas please still apply.
The experience of working for Made in Hackney is varied, unique and rewarding. There is plenty of room for the successful candidate to be creative and bring new ideas for developing services.
Responsibilities include:
Leadership, Strategy and Governance
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Be an active member of the Made in Hackney Senior Leadership Team, working together to galvanise the organisation behind the strategic plan
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Contribute to strategic discussions on the future path of the organisation; providing oversight on key initiatives as required as a member of the Senior Leadership Team.
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Proactively participate in and/or lead team meetings to ensure effective communication and mutual support
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Provide lead support to the Board of Trustees, assisting the Chair with trustee meetings, keeping the Charity Commission website updated, and assisting with trustee recruitment, induction and training, board reviews etc;
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Act as the lead staff team representative on the Resource & Remuneration board sub-committee
HR & Training
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Lead the organisation’s HR function ensuring employment practice is legally compliant and fair, with a focus on being a fully inclusive employer;
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Keep abreast of the latest guidance in employment law and HR legislation, acting as the lead liaison with Croner external HR support;
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Act as MIH’s Lead for:
Safeguarding - conducting regular reviews of safeguarding policy, procedures and regular training for staff, trustees and volunteers and completing;
Data Protection - ensuring Data Protection Policy review and organisation-wide compliance and responding to any data incidents or breaches;
Training - overseeing staff/volunteer/trustee training and lead on implementing staff wellbeing initiatives eg. socials, team building days etc; -
Oversee monthly staff salary payment and coordinate with external payroll provider;
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Responsible for regular organisation-wide policy, procedure and risk assessment reviews
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Oversee any organisational structure reviews and ensure a system is in place for staff to receive regular and motivational feedback, and feel supported and able to perform their role;
Salesforce Admin
To be the main point of contact for core users' technical support and training needs, and to develop the Salesforce platform to improve organisational efficiency, relationship management and income generation. Intensive training will be provided to support this role.
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Act as the system administrator and manage admin functions including assigning new users, creating reports, dashboards, surveys, application forms etc;
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Onboard and train new users, and grow the level of expertise among the core team;
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Implement custom features when new work streams/programmes are set up and as organisational needs grow;
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Oversee support partnerships with external technical support and training providers.
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Support the Head of Fundraising & Communications and Community Programmes Manager with the creation of reports and dashboards in salesforce to present programme outcomes for funder and trustee reports and the MIH Annual Report;
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App Integration – use apps such as Mailchimp and 123 Form Builder (survey software) and integrate with Salesforce
Venue Management
MIH has a part-time Venue Manager who is responsible for the general upkeep and maintenance of the ‘Liberty Hall’ kitchen venue. The Head of Operations will oversee them and support key areas of venue management in the following ways:
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Manage relationship with venue partner ‘Clapton Commons’ to ensure key services of venue are running smoothly and represent MIH in oversight committee meetings;
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Ensure venue and office equipment is safe to use and repaired/replaced/PAT tested on time;
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Ensure the venue meets the latest Health & Safety requirements, Fire Safety Standards and is fully accessible;
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Support acquisition of new kitchen equipment when required, such as ovens, hobs etc either from a donated source or purchased from a supplier;
Finance
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Organise quarterly budget meetings between the core delivery team and Finance Manager to review budget and expenditure;
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Ensure the finance team understands the requirements and deadlines of board meetings and provide reminders to them for preparing the required financial reporting.
Line Management
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Line management responsibility for 3 direct reports, creating a supportive environment for growth and development
Apply with:
1. a CV with your career history and relevant experience for the role;
AND
2. a cover letter outlining what has attracted you to apply for the role of Head of Operations at Made In Hackney and what makes you the right candidate for the role.
The client requests no contact from agencies or media sales.
About Unlocked
Unlocked Graduates exists to break cycles of reoffending, with particular focus on breaking the link between disadvantage and reoffending. Currently prison is not a place which successfully does this: the average prisoner has 16 previous convictions and 48 percent of prisoners reoffend within a year of release. Unlocked Graduates exists to fix this problem. Our mission is to break cycles of re-offending by developing outstanding individuals to lead rehabilitation in prisons and throughout society.
About the role
This is a phenomenally interesting role as it offers the opportunity to radically reimagine what incredible training can look like for a singularly powerful role: the prison officer is the only professional who reaches every single prisoner including the most vulnerable and challenging. They set the culture on the landings and have the power to create a safe and secure environment that is focused on rehabilitation. For this reason, at the heart of Unlocked is a highly effective training provision developing the leaders our prison service needs. It is this area that you will be responsible for.
Evidence guides everything we do here at Unlocked. It’s the foundation upon which our award-winning leadership development training programme is based on. We’re looking for a Head of Curriculum with a deep passion for best practice pedagogy, curriculum and assessment to help us continue to develop our participants into transformative prison officers and extraordinary future leaders. You will use your deep understanding of pedagogical theory and an uncompromising enthusiasm for how people learn to oversee an entire two-year programme of study, from initial residential training all the way through to ongoing professional development.
Our team has worked hard to craft an outstanding training programme for our participants. Our practice-based curriculum and pedagogy is built on the work of Doug Lemov, and the knowledge aspects of the curriculum are embedded in theories of explicit teaching rather than discovery learning for novice practitioners, as per the work of E.D. Hirsch. These theories will be therefore essential understanding for anyone taking on the role.
Positioned as pioneers in the prison sector, we are proud to have built a strong reputation for developing quality training for a frontline public sector role. Notably, elements of our training have been integrated into His Majety’s Prison and Probation Service (HMPPS) training of all new staff, and various other countries and related sectors have reached out for us to share our training expertise too. As the Head of Curriculum, you will hold a pivotal role, uniquely positioned to directly influence and create proof points for change across the whole service.
You do not need prior knowledge of prisons or prison officer training to successfully take on this role, but you do need to be excited by our mission to develop outstanding leaders to break cycles of reoffending in prison. You will be supported by current and former prison service staff and have access to all the information and resources you require to build your knowledge-base quickly. Our ideal candidate will be somebody who is excited by what it is possible to achieve in this sector; who wants to take our already industry-leading training and make it even better.
For further details and to apply, please click the apply button to be re-directed to our jobs portal.
Closing date: 29th April 2024
Prostate Cancer Research exists to honour the men and families who have been through things no family should have to go through, and to work for a future where no one needs to fear a prostate cancer diagnosis.
We are always working to provide resources to help, support and empower patients. Giving them the information they need to make better choices about their treatment, while working to identify and target specific unmet needs in the prostate cancer ecosystem, such as racial inequality and bone metastasis.
Our dedicated staff team is the key to our success, expanding the amount of research that we fund five times over in four years. PCR has been shortlisted for an Impact Prize and won the Change Project of the year award in 2023
Job Description
This is a great time to join PCR’s Events & Community team as we expand the team off the back of raising over £1.3m (against a target of £800k) in 2023-24. We’ve had a really successful year with good results across our portfolio, so we’re excited to be recruiting a brand-new role to focus on PCR’s bespoke events and finding the successful events of the future!
We are therefore looking for a proactive team player to join us and lead the innovation and delivery of our programme of PCR-owned fundraising events. This will include our flagship challenge Snowdonia for Science, as well as leading product development of new challenge, community fundraising and special event propositions. The Bespoke Events Manager will also work with colleagues across the organisation to support other strategic and stewardship events.
The position reports to the Head of Events & Community, and will line manage one Events & Community Officer. Collaboration will be a big part of the role, especially with the Virtual & Challenge Events Manager (VCM) who leads our virtual fundraising and third-party challenge events.
Key Responsibilities
As Bespoke Events Manager, we would be very keen to work with you to develop and shape this into an exciting and meaningful role for you. We prioritise our team member's development, and there will be a percentage of time available to work on other areas of the portfolio for development and interest. However, your main focus would be;
Project Management
- Project manage PCR's flagship challenge, Snowdonia For Science. An amazing community event now enering its 16th year and forcast to raise £100k in 2024. This event is well-established but with plenty of room for you to make your mark, grow and improve the event.
- Project manage new events and community products as they are developed and tested, including end-to-end planning and delivery
- Design and deliver ambitious fundraising budgets for your projects which contribute net income towards PCR's lifesaving mission.
- Create good relationships with suppliers, venues, agencies and consultants to ensure great value.
- Lead the stewardship of fundraisers taking part in your events, boosting income and using feedback to continually develop positive journeys, experiences and opportunities for supporters
- Alongside the Head of Events & Community and others, support the development and delivery of other events, including high value fundraising and stewardship events, and plans for a conference style event in collaboration with PCR's Research & Comms and Patient Projects teams.
Product development and innovation
- As a key part of the role, you’ll spend a good proportion of your time developing and testing new fundraising propositions, taking a test & learn approach. For this, there are realistic budgets and an understanding of the investment needed to try new ideas.
- Product development will include special event product testing and at least one new community fundraising product in 2024-25.
- Maintain a good level of understanding of PCR’s existing (and target) supporters in order to create and implement products and stewardship that motivate and inspire them.
- Alongside the Head of E&C and the VCM, embed a culture of innovation and supporter insight in the team.
- Proactively collaborate internally, working with other teams to identify opportunities for new events, activities and stewardship journeys that meet Prostate Cancer Research’s objectives.
Team leadership
- Line manage one Events & Community Officer, overseeing their work, guiding them to improve & innovate in their role, and supporting their professional development.
- Work closely with the Head of E&C and the VCM on team strategy, capacity planning and ways of working.
- Alongside the VCM, take a lead role on developing processes and infrastructure across the team including for stewardship, content, data and compliance.
- Attend and contribute to meetings, sharing new ideas and learnings that might be useful for the wider team.
- Work with the Head of E&C and the VCM to embed and model PCR’s organisational values in the Events. Our values include: innovation, collaboration, accountability and championing the patient voice.
As with everyone in the Public Fundraising team, the Bespoke Events Manager may also get in involved with other projects and tasks as appropriate to support all our activities.
Skills and Competencies
Our ideal candidate would have:
- A willingness to get stuck in, proactive attitude and eagerness to learn.
- Confident event and project management skills, including end-to-end planning, budgeting & results tracking.
- An understanding and (ideally) experience of product development in a fundraising context.
- The ability to see opportunities and drive progress in existing events and finding our next successful ones!
- Excellent organisation skills and an ability to identify the most valuable use of your time.
- Great communication and stakeholder management skills.
- The ability to motivate and inspire a range of audiences through relationship building and storytelling.
- Good attention to detail and IT Skills.
- A strong belief in the work we do at PCR.
- Committed to PCR’s values – innovation, collaboration, accountability and championing the patient voice.
How to apply?
Please send your CV and a short supporting statement (maximum 1 side of A4) outlining why you want role and why you think you’d be a good fit, giving some examples of previous experience.
Deadline for applications is the 13th of May. Successful applicants will be invited to interview on w/c the 20th of May.
Are you ready to lead strategic operations and contracts for a dynamic mental health charity? Off the Record is an award-winning young people’s mental health charity offering a range of support services for children and young people across the vibrant and diverse area of London Boroughs of Croydon, Sutton and Merton.
We’re recruiting a Head of Contracts & Operations to play a crucial role in the strategic management and oversight of our central services, including finance, administration, data, and premises. You'll lead a team and carry senior management responsibility for these areas.
If you have at least 3 years' experience in senior technical management, excellent organizational skills, and a passion for making a difference, we want to hear from you. Take the next step in your career and contribute to our mission of supporting young people's mental health by visiting our website to access the application pack. Completed applications should be returned to us via email by midday on Monday 29th April 2024.
This is a full-time position, with the possibility of reduced hours (min 30 hpw/4days) and is office-based in Croydon. Salary is £45,594 inclusive of Outer London Weighting and a range of other benefits.
If you have any further questions please email recruitment or visit our website for more information about our services.
The client requests no contact from agencies or media sales.
We are looking for an ambitious and driven individual who is passionate about building businesses that change lives. This individual will help us continue to develop excellence across all that we do for our staff team and our customers. We are looking for someone who naturally thinks about ways to improve businesses and thrives in driving forward change.
You will work closely with the Head of Enterprise (HofE) and the Leadership Team to ensure that both enterprises are fulfilling their key mission which is to create genuinely life-giving work and that our employees excel at.
About us
Upbeat Communities was founded in 2005 to support refugees and asylum seekers to rebuild their lives through a whole range of support including training, social activities, befriending and hosting. Upbeat Communities became a registered charity in 2015.
In 2013, Upbeat Communities launched Derby Language School (DLS) which is a social enterprise that provides language courses to individuals and organisations in the East Midlands. Alongside generating considerable income for the charity through its private and corporate classes it also provides quality language training for many refugees through contracts with councils.
In 2021, Upbeat Clean was started in response to significant challenges that refugee women have in finding employment to support their families. Upbeat Clean’s 5-year goal is to be able to offer a Real Living Wage job to every refugee woman who needs one in Derby. Upbeat Clean is fast becoming the most talked about commercial cleaning business in Derby with contracts at key venues like Derby Museums, Getinge, Vaillant, Quad, Deda and large offices across the city.
The two social enterprises (DLS and Upbeat Clean) have grown substantially over the last two years with a combined expected turnover of around £700,000 in 2024/25 and more rapid growth ahead. We have over 30 employed cleaners and 20 freelance teachers and interpreters, with over 40 corporate contracts and 100 private clients.
Main duties and responsibilities
Strategy, Analysis & Development:
• Continuously focus on balancing fast social enterprises growth while pursuing excellence for our customers.
• Support with the development of the overall business strategy.
• Lead on key business changes.
• Support in the development and implementation of marketing strategies for both enterprises.
Operations:
• Oversee the day-to-day business needs of Upbeat Clean and DLS.
• Lead recruitment and training Upbeat Clean and DLS staff.
• Develop excellent systems and processes for Upbeat Clean and DLS.
• Negotiate new partnerships with businesses in the city.
• Act as key account manager for some of the client contracts in conjunction with the Head of Enterprise (HofE).
• Develop and maintain excellent relationships with client contacts to effectively communicate and resolve queries and issues.
• Regularly visit clients to ensure that our clients are heard and looked after.
• Contribute towards the operational excellence of the team and ensure that all contractual service level agreements are met.
• Maintain the organisation’s security and safety standards, policies, and procedures, ensuring these are adhered to, including regulatory compliance.
• Develop and maintain an overview of all policies and procedures and lead on creating new and updating existing policies and procedures as necessary.
• Lead on measuring and maintaining an excellent quality of provision across both social enterprises.
• Create and distribute digital content including publications, annual reports and other marketing materials that communicate the organisation’s activities, products, and services in conjunction with HofE.
Finance:
• Work with the finance team to forecast income and manage expenditure in line with the agreed budget.
Human Resources:
• Line manage team members.
• Lead in workforce planning.
• Assist with the smooth running of HR management including recruitment and terms and conditions compliance.
• Oversee the provision of staff training and development.
Person Specification
Qualifications & Experience
Essential:
• At least two years’ experience in a management role.
• Strong IT skills with a track record of working across a range of software packages.
Skills & Attributes
Essential:
• Possesses a ‘can do’ attitude and approach challenging situations in a positive and enthusiastic manner.
• A strong desire to support and empower refugees to succeed.
• Proven ability to spot and solve problems in a proactive way, delegate effectively and prioritise events.
• Ambitious, focused, and able to work in collaboration with others to achieve shared goals.
• Numeracy and financial management skills, with ability to cost work, prepare budgets and monitor income and expenditure.
• Ability to engage confidently and comfortably with a wide range of people with proven ability to build productive partnerships and teams both internally and externally.
• Well organised and able to manage and prioritise workloads.
• Calm and consistent manner, able to demonstrate initiative, problem-solve and to work well under pressure.
• Ability to work sensitively with those of different cultures and faiths and a commitment to equality, diversity, and inclusion.
Other:
• Interest in the needs of refugees and asylum seekers and commitment to their support, wellbeing, and empowerment.
• The right to work in the UK.
What we offer you:
Our guiding purpose across the enterprise is to “create life giving jobs that we can excel at” so we will always aim to ensure you find your job life giving and you can excel at it.
• A positive working environment where staff are valued and cared for.
• An inclusive and friendly staff team.
• Regular support and supervision.
• Regular opportunities for team building.
• Flexible working conditions to promote a good work/life balance.
• Annual team retreat to recharge, re-envision and build relationships across the team.
• 25 days holiday plus 8 Bank Holidays for full time staff (pro rata for part time staff).
• Opportunities for continued training and development.
• Access to language classes through our social enterprise (Derby Language School).
• Competitive pension scheme (5% employer contribution matched by 5% employee contribution).
If you are looking for a job where you can enjoy building something that will change lives, then Upbeat Communities is the right place for you.
The deadline for applications is 30th April 2024.
Empowering individuals and families to thrive as they rebuild their lives.
The client requests no contact from agencies or media sales.
Location: Remote (UK-based), role may require occasional travel
Salary: £42,750 per annum
Length of contract: Fixed Term until 31 March 2025
Hours per week: 37
Reports to: Head of Strategic Programmes
Closing date: TBC – 30th April 2024
Interviews: w/c 6th May or w/c 13th May 2024
Who are Women’s Aid?
Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.
Purpose of the Project Manager role:
As Project Manager, the successful candidate will play an integral role in working across the organisation to ensure that sound project management principles are being used in all aspects of our work. You will be responsible for delivering cross-cutting, significant and complex programmes and projects that underpin Women’s Aid’s strategy.
You will support the Head of Strategic Programmes to effectively schedule and monitor the projects, programmes and core business activity across the organisation, in line with our key strategic goals.
Key duties and responsibilities of the Project Manager:
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Full scale project management of key strategic projects across a project’s full life cycle, to deliver within scope, on time, on budget, and within quality commitments. This includes designing project models, allocating resources, scheduling, monitoring, stakeholder communications, reporting and budget management.
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Assessing and recommending to the senior leadership team the viability and suitability of new proposed projects.
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Continually ensuring project specific risks are identified, assessed and mitigated, and escalating to senior managers as appropriate.
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Supporting the creation, embedding and monitoring of performance and outcome measures relating to project deliverables.
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Monitoring and managing interdependencies between projects across the organisation, and ensuring that projects are delivered in line with Women’s Aid’s strategic objectives.
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Building professional and functional working relationships with key stakeholders, across all levels, to ensure optimum information flow and understanding of key business areas.
What we are looking for in our Project Manager:
Essential:
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Substantial (5+ years) proven experience in project planning and execution, monitoring and reporting, and achievement of objectives.
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Experience managing large (£50k+) and complex (e.g. cross-cutting multiple teams/functions) budgets.
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Ability to work at pace and deliver to deadlines, prioritising work depending on organisational need.
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Ability to interpret top-line briefs and turn these into practical action.
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Ability to identify and manage project-based risks and issues, identify key decision points and define options for decision-makers.
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Ability to work on own initiative to meet objectives in a complex, changing environment
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Excellent verbal and written communication skills, including facilitation and presenting to a wide range of audiences
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Knowledge of a variety of project management principles and frameworks.
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Commitment to anti-discriminatory practice and equal opportunities.
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Willingness to travel across the UK on occasion, as required by the job role
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A basic understanding of the experiences and needs of women and children affected by gender-based violence.
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An understanding of the role and work of Women’s Aid, and commitment to its values.
Desirable:
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Project management qualification.
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Cross-organisational matrix programme management.
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Project management work in a similar not for profit setting.
Benefits of joining us as our Project Manager include:
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Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
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Valuable Pension Benefits: a generous 7% employer contribution.
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Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
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Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
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Making a genuine difference, in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.
How to apply?
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Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
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Please ensure that you also complete the EDI form and send all completed paperwork to recruitment. (Please clearly mark your name and the role title in the subject line of your email).
NB:
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Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
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If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
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We reserve the right to close a recruitment campaign earlier than the advertised closing date if a high volume of responses are received.
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All posts, including remote posts, must be based in the UK.
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Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
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We are a Disability Confident employer. We guarantee to interview all disabled applicants who meet the minimum criteria for vacancies. For an informal chat about your needs or to receive the application pack in another format, please email recruitment.
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Please read our Single Sex Statement here: Women's Aid: Single sex services statement - Women’s Aid
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
The Isle of Wight Donkey Sanctuary is a growing and cherished part of our community, dedicated to providing a safe haven for donkeys and educating the public on their care and welfare. Our vision extends beyond equine welfare to creating an environment where our team, volunteers, and visitors can feel welcomed and enriched.
Position Summary
We are in search of a Chief Operating Officer (COO) adept at turning strategic visions into operational realities. The COO will oversee daily operations throughout the sanctuary, ensuring excellence in health and safety practices, and fostering high team performance and growth. As a key partner to the CEO, this role demands a leader skilled in operational management and strategy implementation, preferably with experience in the third sector and a deep commitment to animal welfare.
Objectives of the role
1. Strategic implementation and operational leadership - working in close partnership with the CEO to integrate strategic objectives into the organisation's day-to-day operations. This will include focusing on enhancing process efficiency, ensuring operational excellence and maintaining budgetary control connected to operational issues.
2. Developing high performing teams – driving team excellence through targeted recruitment, comprehensive onboarding, ongoing professional development, and robust performance management strategies, ensuring team cohesion and high retention rates
3. Ensuring regulatory compliance and safety - maintaining rigorous adherence to all relevant charity and health & safety regulations, proactively ensuring a safe environment for staff, volunteers, visitors and our equines.
4. Fostering a supportive culture - creating a work environment where commitment to our sanctuary's values and alignment with our vision and mission inspire and unite our teams.
5. Acting as a deputy for the CEO - representing the charity and making decisions in the CEO’s absence, ensuring leadership continuity and organisational stability.
Responsibilities
Responsibilities include:
· Evaluating internal operations to identify and implement efficiency improvements
· Developing and implementing policies (in collaboration with the CEO and Trustees) that support the sanctuary's goals and ensure operational alignment.
· Overseeing daily operations across the estate, including visitor facilities, barn and paddock maintenance, and health and safety compliance, ensuring a safe environment for staff, volunteers, visitors and equines.
· Directly overseeing the performance of our teams in Visitor Experience, Volunteering, Estates and Facilities, ensuring these areas not only operate efficiently but also focus on creating exceptional experiences for visitors and volunteers. This includes working closely with HR to foster successful recruitment, professional development, and other HR initiatives to build and sustain high-performing teams.
· Ensuring the sanctuary is ready and welcoming for visitors each day, effectively monitored and managed throughout the day and securely closed at night
· Health and safety leadership - spearheading safety initiatives and training a skilled team in safety protocols, ensuring a secure and safe environment for staff, volunteers, visitors and over 130 donkeys and ponies. The COO will work closely with the Head of Facilities and Estates Supervisor to enforce health and safety policies, address safety issues, as well as ensuring readiness and responsiveness for critical incidents, including fire and medical emergencies.
· Serving as the deputy for the CEO, including leading the sanctuary in the CEO’s absence, making critical decisions, and managing external relationships.
The above role encompasses an understanding that the sanctuary operates seven days a week and requires a willingness to work weekends and evenings as needed to ensure continuous leadership and operational excellence.
Reporting structure
Reporting directly to the CEO, the COO will have the following direct reports: Head of Estates, Visitor Experience Manager, and Volunteer Manager.
Required skills and Experience
· A strong ethical commitment to animal welfare, demonstrated through previous work or personal advocacy, with the desire to make a positive impact in the community and beyond.
· A track record of managing operations effectively, demonstrating the ability to oversee day-to-day activities
· Proven experience in translating strategy into actionable plans
· Proven effectiveness in managing diverse teams and working with volunteers, highlighting the ability to engage and inspire a wide range of contributors towards common goals.
· Experience in budgeting, data analysis and using performance metrics to guide decisions.
· Flexibility to adapt to changing priorities and the agility to respond to unforeseen challenges, particularly in animal welfare contexts.
· A collaborative approach to working with key stakeholders, including the CEO, to ensure alignment with the organisation's goals.
Desirable:
· Experience within a non-profit organisation and familiarity with the regulatory environment specific to the charity sector, including health & safety standards and compliance.
Why Join Us
By joining the Isle of Wight Donkey Sanctuary as COO, you’ll play a pivotal role in shaping the future of donkey welfare, leveraging your expertise to make a lasting difference. You’ll lead a dedicated team, drive operational excellence, and contribute to a cause that’s both meaningful and rewarding.