Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set is working with a leading membership association in their search for Marketing Manager for a 6 month contract role.
The Marketing Manager will lead integrated marketing initiatives that drive B2B audience engagement and promote commercial products.
Key Responsibilities
- Develop and execute data-driven marketing strategies aligned with organisational goals.
- Plan and optimise multichannel marketing campaigns to enhance brand awareness and customer acquisition.
- Manage go-to-market plans for new product launches, ensuring measurable success.
- Collaborate with internal teams and external agencies to produce high-quality content and campaigns.
- Analyse performance data to refine strategies and maximise return on investment.
- Maintain brand consistency and develop compelling messaging for diverse audiences.
- Monitor industry trends and competitive activity to identify growth opportunities.
Person Specification
- Proven experience managing integrated marketing campaigns across digital and traditional channels, with particular emphasis on B2B audience acquisition.
- Strong knowledge of B2B marketing strategies, including lead generation and partner engagement.
- Ability to lead agency relationships and oversee content creation and delivery.
- Skills in analysing marketing data and leveraging platforms like HubSpot, Power BI, or Microsoft Dynamics.
- Excellent stakeholder management and communication skills.
- Strong organisational skills and budget management capabilities.
- Proactive with a focus on innovation and continuous improvement.
What’s on Offer
Salary: £51,700-£54,400
Contract: 6 months
Location: Hybrid, 2 days per week in London
How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
We are looking for a Social Media and Online Fundraising Manager to join a small grassroots health charity to engage the beneficiaries and stakeholders through various online channels.
The Charity
A passionate and collaborative health charity dedicated to prioritising quality of life for those in need and their support networks. You would be joining an incredible organisation with a supportive culture offering flexible home working with quarterly meet ups in London. This is initially an 18 month contract with the potential to go permanent.
The Role
This is a brand new role to support the Chief Executive and Co-founder for a niche health cause with a strong patient support network.
You would create an online fundraising strategy and deliver a practical plan for a series of annual events, focusing on activities, personal challenges or social events.
You would create a communication strategy for social media and a practical annual plan that incorporates the different type of content that will engage new stakeholders and to share engaging content, relevant information, knowledge and research for the different audiences.
There is the opportunity to participate at in-person at events in the UK and abroad, recording live content on social media in an accurate, sensitive and engaging way.
The Candidate
Happy to work in a small close knit charity.
Proven experience of funding raised from online engagement of communities through various events and activities.
Experience in creating engaging content on a range of social media channels, including Facebook, Instagram, X, Bluesky and LinkedIn.
IMPORTANT NOTE
The client is considering applications on a rolling basis so please get in touch ASAP to find out more.
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.
We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.
We are delighted to be supporting a UK-based charity working to tackle racial inequality and strengthen leadership within Black and minoritised communities in their search for an Interim Programme Coordinator. This is a part-time (21 hours per week), fully remote role for an initial 3-month assignment with an immediate start.
This is a fantastic opportunity for a highly organised and proactive coordinator who is passionate about community empowerment, racial justice and supporting programmes that create meaningful, lasting impact.
Key Responsibilities for this role include:
- Coordinating programme delivery through managing training schedules, logistics and communications with trainers, delegates and partners.
- Monitoring attendance, gathering feedback and supporting reporting requirements for funders and stakeholders.
- Producing monthly newsletters and maintaining digital content across the organisation's website and LinkedIn.
- Supporting events, partner steering meetings and wider community activities.
- Providing administrative support including preparing payment schedules, note-taking and maintaining shared systems.
To be considered for this position, you should possess:
- Experience in programme coordination, administration or operational support within a charity, training or community setting.
- Strong digital capability, with confidence using tools such as Outlook/Google, Excel/Sheets, Teams/Zoom and shared drives.
- The ability to work autonomously in a small, mission-led organisation with a flexible and solution-focused approach.
- Excellent organisational and communication skills.
- Sensitivity to issues of racial justice, inclusion and community engagement.
If you're seeking a meaningful role where you can contribute directly to programmes supporting racial equity, leadership development and community empowerment, we'd love to hear from you.
Please apply below and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you throughout the application process.
Location: Central London (hybrid or fully remote considered)
Salary: £32.88 - £35.62 p/h + holiday
Start Date: ASAP
Contract: Temporary, 2 to 3 Months
Hours: Part-time, 21 hours over 3 days per week
About the Role
Our client, a leading institution in the higher education and research sector, is seeking an experienced Legal Contracts Manager to provide temporary cover within their Business Development / Research & Innovation Services function.
This is an excellent opportunity for a legal contracts specialist with higher education sector experience to support a busy team responsible for enabling research collaborations, funding agreements, and commercial partnerships.
Responsibilities:
- Drafting, reviewing, advising on, and negotiating a wide range of agreements, including NDAs, CDAs, MTAs, and other research‑related contracts.
- Ensuring contracts are turned around efficiently and uploaded to internal systems in a timely manner.
- Managing multiple contracts concurrently with strong workflow prioritisation.
- Providing informed advice to colleagues on relevant regulatory, legislative, contractual, and compliance requirements.
- Supporting intellectual property discussions, drafting contractual clauses, and contributing to negotiation strategies.
- Collaborating with colleagues across research, commercial, and academic teams.
Requirements:
- A law degree (preferred) or equivalent professional experience in Contract Law.
- Hands‑on experience in business or commercial law, ideally within research‑intensive environments.
- A strong understanding of contract drafting, negotiation, and IP considerations.
- Direct experience working within the university or higher‑education sector (essential for this assignment).
- Excellent judgement, attention to detail, and stakeholder‑management skills.
- Confidence handling a varied contract portfolio and competing deadlines.
Right to work checks and qualification verification will be required.
How to Apply
If you have experience as a Legal Contracts Manager or Research Contracts Specialist within the university sector and are available at short notice, we would love to hear from you.
Please apply ASAP and submit your CV in Word format.
As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.
Prospectus is delighted to be supporting a national health charity in the search for a Fundraising & Stewardship Officer to join their growing team.
This organisation is the only national charity supporting people living with lupus and those who care for them. They hold an ambition for a world where people with lupus can live full and active lives. They work hard to empower people by providing information about lupus and offering support, so their voices are heard and their condition diagnosed and managed effectively.
As the Fundraising & Stewardship Officer, you will be responsible for supporting fundraising and supporter engagement across all income streams. This will involve supporting the delivery of fundraising campaigns, excellent supporter engagement to ensure retention and acquisition, and ensuring fundraising data and reports are accurate.
This person will have some experience across fundraising already, and ideally, knowledge of community fundraising and managing fundraising databases. They will be confident working in a small team to achieve team income, but also be able to work autonomously to achieve impact.
This is a permanent role, that is 26 hours per week and offering a salary of £31,000 FTE. It will have hybrid working of 1 day per week in their Essex office.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Rhiannon Mehta at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Our client believes every child should have the chance to feel safe, happy, and hopeful about their future. As the Charity's CEO puts it, "this is a genuinely game-changing moment for our Charity" as the charity ramps up its most ambitious investment yet in early help and mental health support through its Major Appeal. This is a standout opportunity to play a leading role in that step-change in impact and in the philanthropy needed to fund it.
Senior Major Gifts Manager
Permanent, full time, 35 hours per week (flexible arrangements open to discussion)
Work from anywhere in the UK (regular travel and London meetings required)
£50,000 - £55,000 per annum
As Senior Major Gifts Manager, you'll help deliver a step-change in philanthropy by providing strategic development and hands-on leadership of a major donor portfolio, securing high five-figure and six-figure gifts, and building new deep, long-term donor relationships that power the Major Appeal. This role is not about inheriting a fully "finished" programme. This is an opportunity for someone who can roll up their sleeves in a period of change: strengthening best practice, helping embed effective ways of working, and supporting a team (three direct reports) to thrive while key systems, processes and methodologies continue to develop.
The successful candidate will bring substantial experience in major donor fundraising, with a strong track record of personally securing significant gifts at high five and/or six figure level from individuals. You'll be a confident, supportive line manager, comfortable navigating key stakeholders internally and externally and evolving ways of working.
How to apply:
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Femke Vorstman Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply (your statement will need to answer three specific questions). We are looking forward to connecting with you soon.
IT Support Officer - office based full time in London (shift work from 7.00am - 6.00pm)
Charity people have partnered with Association of Anaesthetists to find their next IT Support Officer.
You will be an experienced, proactive and customer-focused IT Support Officer to provide high-quality technical assistance across a busy and collaborative office environment. This role is ideal for someone with hands-on experience in resolving IT issues, supporting end users, and maintaining IT and audio-visual equipment. Working closely with colleagues across the organisation, you will play a key part in ensuring the smooth running of IT systems.
Salary: £34,208 (Grade B)
Location: Central London (predominantly office-based)
Work pattern: shift work starting from 7.00am - 6.00pm - Three shifts
Duties and Responsibilities
- Provide first-line IT support, troubleshooting and resolving technical issues efficiently and professionally.
- Set up, configure and maintain hardware, software, and user accounts, ensuring secure and compliant access.
- Support the maintenance of audio-visual systems and assist with general building and facilities tasks as required.
- Liaise with external IT providers and suppliers to ensure service standards, equipment procurement, and timely issue resolution.
- Maintain accurate documentation, including IT asset inventories, user guides, and system procedures.
- Contribute to building operations, including opening/closing duties, responding to incidents, and supporting team members across facilities functions (you will play a vital role in opening and closing a grade 2 listed building, with all the responsibility that comes with being a keyholder)
Person Specification
- Proven experience in an IT support role with strong troubleshooting skills across hardware, software, and Microsoft 365 environments.
- Ability to communicate technical information clearly to non-technical users, with a customer-focused and solutions-driven approach.
- Strong organisational skills, with the ability to manage competing priorities and work effectively as part of a team.
- Knowledge of IT security principles and data protection requirements
- Experience supporting audio-visual systems, IT support ticketing platforms, and hybrid working environments.
- A detail-oriented and proactive individual with a strong appetite for problem-solving and improving processes.
Role closing 17th March, 2026
Interview in person 23rd March, 2026 (along with a 30 minute test)
Candidates shortlisted for this role will be required to write a supporting statement.
Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.
Harris Hill is delighted to be partnering with a fantastic International Disability organisation in their search for an Individual Giving Fundraising Manager.
This is an exciting opportunity to combine skills and experience in individual giving and public fundraising with a decolonial approach to fundraising. You’ll get to work for an organisation that is pioneering efforts to transform the international development sector so that it is fairer for disability justice movements.
As Individual Giving Fundraising Manager, you will lead the growth and development of the individual giving programme by driving donor acquisition, retention, digital fundraising, and strategic delivery. You will identify and test new opportunities to expand the individual donor base, launching new fundraising products and networks. You will also improve the donor retention through enhanced communications, managing annual multi-channel appeals and retention mailings. You will also implement and evolve the individual giving strategy and delivers accurate, insight-driven quarterly performance reports.
To be successful, you will need or need to be:
- Substantial experience in donor acquisition, donor communications and stewardship through public fundraising in the UK
- You have experience running successful multi-channel public fundraising campaigns with a UK audience
- You have experience in managing and delivering multi-channel fundraising appeals.
- You have experience in developing donor journeys and retention communications for a regular giving file.
Salary:£42,775
Permanent, Full-time (4-day week, Monday to Thursday - 30 hours per week)
Location: Remote
Deadline – Rolling
Application process – CV and supporting statement to
If this sounds like you, then please do get in touch ASAP!
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
£17.58 per hour
21 hours per week (flexible across Monday–Friday)
Temporary – 3 months starting w/c 9th March
Join a Purpose-Driven Organisation Making Real Impact This is a fantastic opportunity for someone who enjoys variety, takes initiative, and wants to contribute meaningfully within a values-led organisation.
We are working with a small, passionate social justice charity championing the rights of women and girls. With a collaborative and energetic team culture, this role offers real scope to shape processes and gain exposure across operations, governance and finance.
Based in vibrant offices (with excellent facilities and plenty of good coffee), you’ll play a central role in keeping the organisation running smoothly.
The Role As Operations Officer, you will provide vital support across finance, governance and day-to-day operations.
Key responsibilities include:
- Supporting the CEO with finance and governance administration
- Processing invoices, bookkeeping and setting up payments (using Xero)
- Preparing papers for Trustee and Committee meetings
- Acting as minute taker and liaison for trustees
- Coordinating office systems and supplier relationships
- Supporting recruitment and onboarding processes
- Maintaining contact databases and internal systems
- Assisting with events and team activities
About You We’re looking for someone who:
- Has experience supporting finance processes (invoicing, bookkeeping or similar)
- Is highly organised with strong attention to detail
- Has experience providing administrative or operational support within a team
- Is confident managing multiple priorities and working independently
- Communicates professionally and builds collaborative working relationships
- Is comfortable handling confidential information with discretion
- Is committed to social justice, equality and the charity’s mission
- Experience within the charity or not-for-profit sector would be advantageous
- Flexible working pattern across the week
- Hybrid working with a welcoming Shoreditch office base
- Exposure to governance, finance and senior leadership
- Opportunity to contribute meaningfully within a mission-driven organisation
- Supportive, values-led team environment
Interviews will be scheduled on a rolling basis ahead of the closing date.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with our client on a fantastic Press Officer role. This pivotal position involves enhancing the organisation’s profile through strategic media engagement, storytelling, and content creation, supporting key campaigns.
Key Responsibilities:
- Develop and implement media strategy in collaboration with senior colleagues to enhance visibility.
- Cultivate relationships with journalists and media outlets, proactively pitching stories and responding to press inquiries.
- Monitor media coverage and leverage emerging news opportunities to raise organisational profile.
- Draft compelling content for press releases, blogs, social media, and organisational statements.
- Coordinate with internal teams and global partners to gather stories, case studies, and content that align with campaign goals.
- Brief spokespeople for media interviews and prepare them with key messages.
- Manage and update media lists and contacts, maintaining professional networks.
- Support media campaigns aimed at promoting the organisation’s work, and organisational missions.
- Participate in out-of-hours coverage during urgent or emergency situations as needed.
Person Specification:
- Knowledge of UK media landscape and strong media relations skills.
- Excellent written communication, able to craft clear, engaging, and impactful content across various formats.
- Ability to build effective external relationships and liaise confidently with journalists and media professionals.
- Proven experience in handling media enquiries, pitching stories, and generating coverage.
- Strong organisational skills with the ability to prioritise and manage multiple projects simultaneously.
- Adaptability to fast-paced environments, sometimes requiring out-of-hours work.
- Commitment to equality, diversity, and inclusion, with an understanding of issues related to gender and racial justice.
- Demonstrates collaborative attitude, excellent listening skills, and cultural sensitivity.
What’s on Offer:
- Salary: £166.01 per-day + £24.90 daily holiday
- Location: Hybrid – 1 day per week in Central London
- Contract: Initial 6-month contract
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
About the role
The Support Advisor will be at the forefront of our future-focused, one-route-in enquiry model.
As the first point of contact for members and customers, you’ll confidently diagnose needs, triage enquiries to the right services or specialist partners, and deliver a seamless, technology-enabled experience at scale.
Commercially aware and insight-driven, you’ll play a key role in driving organisational growth by identifying opportunities across consultancy, training, events and more—moving beyond reactive support to proactive, high-impact engagement.
Key responsibilities
- Manage high-volume phone and digital enquiries with professionalism and agility, delivering a consistent, high-quality customer experience across all touchpoints.
- Diagnose needs and triage customers to appropriate NCVO services or partners, identifying cross-selling opportunities and contributing to income targets.
- Maintain accurate, high-integrity CRM data to support insight and service innovation.
- Embed and utilise emerging AI tools to resolve routine queries efficiently.
This is an exciting opportunity for an ambitious, customer-focused professional who thrives in a fast-paced environment and wants to help shape the future of member engagement.
Your background
- Experience in a high-volume customer service, membership or contact centre environment.
- Strong communication skills, with confidence handling phone and digital enquiries professionally and efficiently.
- Proven ability to diagnose customer needs and triage or signpost to appropriate services.
- Commercial awareness, with experience identifying cross-selling or income-generating opportunities.
- Experience using digital and CRM systems, with a strong commitment to data accuracy and integrity.
- The ability to work at pace, manage competing priorities and maintain a consistently high-quality customer experience.
This is a great time to join an evolving team at NCVO and gives you the chance to experience member and customer engagement at a leading civil society organisation.
This role offers exposure across the organisation, opportunities to drive meaningful impact and the chance to contribute directly to our growth and influence.
About the team
Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
Find out more about the benefits of working at NCVO.
About the role
The Research Officer will contribute to the Policy, Public Affairs and Research Team by providing qualitative, quantitative, and mixed-methods research.
This role supports the Policy and Public Affairs Lead with research programmes, designing and analysing data, producing reports and presenting findings to diverse stakeholders.
Key responsibilities
- Design and deliver compelling research projects using qualitative, quantitative, and mixed-methods approaches.
- Analyse and interpret primary data, producing accessible reports and presentations for diverse audiences.
- Provide operational and analytical support, including survey design, data collection, and research governance.
- Collaborate with internal stakeholders to support research delivery, knowledge exchange, and sector impact measurement.
This is an excellent opportunity for a curious and methodical researcher who enjoys translating complex data into actionable insight. This role is vital in generating evidence that shapes NCVO’s influence, supports sector development, and drives change.
Your background
- Experience delivering research projects, ideally within policy, public affairs or the voluntary sector.
- Experience interpreting primary data and translating findings into clear, accessible reports and presentations.
- Experience designing surveys and supporting data collection, research administration and governance processes.
- The ability to manage multiple projects and balance research delivery with operational responsibilities.
- Experience collaborating with internal stakeholders to support insight generation and knowledge exchange.
- Excellent written and verbal communication skills, with the ability to tailor insight to diverse audiences.
This is a great time to join NCVO during a period of positive change and you can generate evidence that truly makes a difference. This role offers the chance to deepen your research expertise and work on meaningful projects with real-world impact
About the team
The Policy, Public Affairs and Research team works to ensure voluntary organisations have the wider conditions they need to achieve their missions. PPA analyses the political landscape, develops and communicates credible policy solutions to support the sector, and builds strong relationships across Westminster and Whitehall.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
Find out more about the benefits of working at NCVO.
About the role
The Membership Officer will play a key role in driving the growth and success of our membership programme.
Balancing proactive sales and advocacy with precise administration, managing the full subscription lifecycle from new applications to monthly renewals and financial workflows.
This role will ensure every member interaction is accurate, professional and supports both service delivery and income growth, while cross-selling NCVO services to maximise impact.
Key responsibilities
- Deliver seamless membership journeys through high-volume, detail-focused administration.
- Manage the subscription lifecycle, including accurate invoicing, renewals, and audits.
- Identify and act on growth opportunities to support membership expansion.
- Cross-sell NCVO services while ensuring financial and administrative excellence.
This is an exciting opportunity for a meticulous, customer-focused professional who enjoys combining operational precision with proactive engagement. You’ll be central to ensuring membership satisfaction, driving growth, and supporting NCVO’s mission to strengthen and empower the civil society sector.
Your background
- Experience in membership, customer service, sales support or subscription-based environments.
- Proven ability to manage high-volume administration with strong attention to detail and accuracy.
- Experience overseeing billing, invoicing, renewals or financial workflows.
- A track record of identifying growth opportunities and confidently cross-selling services.
- Strong CRM and data management skills, with a commitment to data integrity.
- Excellent communication skills and a professional, customer-focused approach.
This is an opportunity to be in a vital role at the heart of an organisation that champions and strengthens civil society. You’ll contribute directly to membership growth and satisfaction, making your work both commercially meaningful and purpose-driven.
About the team
Membership and Customer Services is a newly evolved team that exists to grow, connect and convene NCVO’s membership. The team acquires roughly 1,400 new members a year and offers care and support to retain 90% of its current 17K members.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
Find out more about the benefits of working at NCVO.
About the Role
This role sits at the heart of a complex higher-education environment, partnering closely with academic departments and professional services to navigate sector-specific people challenges. The successful candidate will bring a strong working knowledge of higher-education policies, frameworks, and governance, along with demonstrable experience leading to redundancy and organisational change processes, including managing settlement agreements.
The focus of the position will centre around workforce planning, supporting senior leaders to shape future capability, optimise organisational design, and ensure people strategies align with long-term institutional priorities.
Key Responsibilities
- Partner with senior leaders to deliver proactive, strategic workforce planning across designated faculties and departments.
- Provide trusted HR advice on organisational design, resourcing models, talent planning and capability frameworks.
- Support change initiatives, including restructures and service redesign, ensuring effective consultation and communication.
- Analyse workforce data and trends to inform decision-making and future workforce requirements.
- Build strong, influential relationships with stakeholders, including managers, trade unions and internal HR teams.
- Coach and support managers on complex employee relations matters, performance management and people development.
- Contribute to wider People & Culture projects as needed to support institutional priorities.
About You
- Proven experience as an HR Business Partner within Higher Education.
- Strong background in leading redundancy processes, including settlement agreements
- Strong background in workforce planning, organisational change, or strategic transformation work.
- Confident working with senior stakeholders and able to influence at all levels.
- Sound understanding of employee relations and UK employment legislation.
- Comfortable operating in a fast-paced environment with the ability to hit the ground running.
- CIPD qualified (or equivalent experience).
Why Join?
This is an excellent opportunity to play a key role within a respected university, shaping how the organisation supports its people now and in the future. You'll work alongside a collaborative HR leadership team with the autonomy to make a meaningful impact.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV.
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About the role
The Policy and Public Affairs Manager plays a pivotal role in protecting and championing civil society. In this role you will harness the collective voice of our members and use evidence-led advocacy to influence policy, helping create the best possible environment for organisations to deliver their missions.
This role will blend strategic thinking with hands-on delivery, shaping and executing impactful, meaningful change.
Key responsibilities
- Leading on projects and influencing policy change.
- Creative public affairs activity while building trusted relationships with decision makers.
- Developing a public affairs plan to achieve on strategic aims.
- Line Management of a Policy and Public Affairs Officer.
This is an exciting opportunity for a proactive, strategic thinker who thrives on making a tangible difference. You’ll shape NCVO’s influence, deliver creative advocacy campaigns, and strengthen the sector by ensuring civil society organisations can thrive.
Your background
- Significant experience in policy, public affairs or influencing roles, ideally within the voluntary, public or membership sector.
- A strong track record of leading projects that have successfully influenced policy or built political support.
- Experience developing and delivering strategic public affairs plans aligned to organisational objectives.
- Proven ability to translate evidence and insight into compelling policy positions and advocacy campaigns.
- Strong relationship-building skills, with experience engaging decision-makers and senior stakeholders.
Joining NCVO as Policy and Public Affairs Manager offers a unique opportunity to influence the environment in which civil society operates. You’ll work at the heart of a respected, mission-driven organisation, shaping policy conversations, amplifying the collective voice of our members and driving meaningful change.
About the Team
The Policy, Public Affairs and Research team works to ensure voluntary organisations have the wider conditions they need to achieve their missions. PPA analyses the political landscape, develops and communicates credible policy solutions to support the sector, and builds strong relationships across Westminster and Whitehall.
We may close applications early if we receive a high volume of interest, so apply as soon as you can.
Why join us
With members at the heart of everything we do, we champion the charities and volunteers who make a daily difference to our communities across England. Join us and help us make communities stronger and support us making a bigger difference!
Some of NCVO’s great benefits include:
- 25 days’ annual leave (pro-rata for part-time staff), increasing based on years of service
- five days’ volunteering leave (pro rata for part-time staff)
- enhanced pay for maternity/adoption leave
- generous employer pension contribution of up to 8.5% of salary.
Find out more about the benefits of working at NCVO.