Specialist Debt Adviser

London, Greater London (Hybrid)
£38,000 per year
Full-time or part-time
Permanent

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

Experienced Specialist Debt Adviser with a strong background in delivering high-quality, FCA-compliant debt advice and managing complex client casework. Skilled in providing holistic debt solutions, creditor negotiation, financial guidance and tailored support to individuals experiencing financial difficulty.

Proven ability to maintain high standards of advice quality through effective case management, file reviews, compliance monitoring and adherence to Advice Quality Standards (AQS), GDPR, safeguarding and organisational policies. Experienced in supporting junior advisers through coaching, guidance, knowledge sharing and quality improvement activities.

Confident in managing caseloads, meeting contractual KPIs, producing performance reports and contributing to service development initiatives that improve access to financial education and preventative debt support. A committed and client-focused adviser with strong interpersonal skills, attention to detail, and the ability to deliver impactful services while supporting team performance and continuous improvement.

Application resources
Organisation
Rooted Finance View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 08 July 2026
Closing date: 31 July 2026 at 23:30
Job ref: SDA-2026-02
Tags: Administration, Advice / Information, Communications, Finance, Advocacy, Customer Service, Housing, Compliance / Quality, Conflict Resolution / Peace, CRM, Customer support, Data Entry, Database Management, Engagement / Outreach