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The Role

This is an exciting time to join Starlight. We already have considerable expertise across influence, insight and communications and a strong platform from which to build. Recent opportunities with broadcasters, parliamentarians and other influential audiences demonstrate the potential to take Starlight's voice further. The Head of Influence, Insight and Communications will bring these strands together, working with talented colleagues to spot, shape and amplify opportunities that advance our ambition to end preventable trauma in children's healthcare.

As we enter the next phase of Starlight's development, with our new strategy to end preventable trauma for children in healthcare, our focus is on increasing the efficiency and effectiveness of our influencing work. Our aim is to build on our strong existing capability, bringing together complementary specialist teams to create greater strategic impact, stronger external influence and an even more integrated approach to delivering our mission.

This new Influence, Insight and Communications role brings together the existing influencing, insight and communications teams, recognising the significant overlap between strategic communications, public affairs, campaigns, insight and organisational influence. The role will provide strategic leadership across these disciplines, enabling Starlight to connect research, lived experience, policy engagement and communications around organisational priorities, and maximise our external impact.

The role will sit within the Play in Healthcare team, reflecting the shift in emphasis of our communications and marketing activity towards influencing, campaigning and systems change. It plays a critical part in making children's experiences visible, amplifying the voices of children and families, and building understanding of why emotionally safe healthcare matters.

Reporting to the Director of Play in Healthcare, and working closely with the Director of Income Generation & Engagement, the postholder will bring together Starlight's existing expertise in influence, insight and communications to translate evidence and lived experience into compelling narratives, policy positions, thought leadership and strategic communications that strengthen Starlight's reputation, influence decision-makers and support organisational growth. The postholder will identify, shape and amplify opportunities to position Starlight as a trusted voice on children's healthcare experiences and the role of play in supporting children's wellbeing, development and emotional safety.

About Starlight

Starlight is the national charity for children's play in healthcare.

We believe that healthcare should be a more humane and child-centred experience for every child. We work across the UK to champion the importance of play during treatment, care and recovery, supporting children, parents and carers, and healthcare professionals.

Our ambition is to end preventable trauma in children's healthcare.

Remote/London (must be able to attend the London office at least twice per month if remote working)

Permanent | Part-time (4 days / 28 hours per week)

£44,358 (London-based) / £39,587 (non-London-based) FTE + excellent benefits

Join our Research & Outcomes team at the Royal College of Speech and Language Therapists (RCSLT) and help shape the future of speech and language therapy. You’ll plan, deliver and evaluate projects that strengthen research capacity, capability and culture across the profession, champion evidence-based practice, and support members in making the most of outcomes, health informatics and data.

Who we are

The RCSLT is the professional body for speech and language therapists across the UK. The RCSLT has over 24,000 members and employs around 65 staff predominately based in a London office. The RCSLT also has offices in Belfast, Edinburgh, and Cardiff.

Our mission is to improve the lives of people with communication and swallowing needs by facilitating and promoting research, producing guidance, holding events, and influencing government. We aim to promote better education and training for speech and language therapists and provide information to our members and the public about speech and language therapy.

The role

As a Research & Outcomes Officer, you’ll play a key role in shaping and delivering the RCSLT’s research and outcomes work, helping to strengthen research culture, champion evidence-based practice and support the profession to make better use of evidence and data.

You’ll take operational responsibility for a varied portfolio of projects and initiatives, from research priority setting and engagement, to collecting and analysing data, supporting evidence synthesis and monitoring impact. You’ll also help bring this work to life through engaging communications across RCSLT research channels, as well as presentations, webinars, conferences and events.

Working closely with RCSLT members, colleagues and external stakeholders, you’ll provide expert, evidence-based advice on research, outcomes, clinical and professional issues, while responding to enquiries and supporting teams across the organisation to identify, understand and apply research evidence.

This is an exciting opportunity for someone who enjoys combining research, project delivery, data, communication and stakeholder engagement, and who wants to make a tangible difference to the future of speech and language therapy.

What we are looking for

We’re looking for a qualified Speech and Language Therapist and current RCSLT member with strong clinical and professional knowledge and a passion for research and evidence-based practice. You’ll have experience of literature searching, critical appraisal and evidence synthesis, alongside knowledge of research, evaluation, outcome measures and data analysis.

You’ll be confident turning complex evidence and data into clear, accessible insights and communicating these effectively to a range of audiences.

You’ll be highly organised, analytical and adaptable, with the ability to manage multiple projects and competing priorities. A collaborative approach is essential, as you’ll work with members, colleagues and external stakeholders to provide expert guidance and support. Above all, you’ll be committed to using research and evidence to improve practice and outcomes, championing equality, diversity and inclusion, and contributing positively to the RCSLT’s aims and values.

What we can offer you

• A competitive starting salary
• Generous annual leave entitlement
• Excellent staff training and development opportunities
• Supportive and flexible working environment including, hybrid working arrangements
• Generous Pension scheme
• Life insurance cover
• Season Ticket Loan scheme
• Eye care voucher scheme
• Family friendly employer including enhanced maternity and paternity leave
• Cycle to Work scheme
• Access to an Employee Assistance Programme and more!

How to apply

For more information and to apply, please visit our careers portal.

Closing date: 9.00am on Monday, 19 October 2026.

Interview date: w/c Monday 2 November 2026 (held virtually).

There may be a task that will be needed to be completed as part of the interview process.

We are committed to a fair, transparent, and inclusive recruitment process. All applications are handled with strict confidentiality to protect your privacy and encourage openness throughout the process.

The RCSLT is committed to fostering an inclusive and equitable workplace where everyone feels valued and a sense of belonging. We aim to embed equity, diversity, and belonging practices throughout our recruitment and selection procedures. We strive to ensure everyone is valued equally for their contribution, experience, knowledge, and skills. We welcome applications from candidates of all different backgrounds.

About Us

Moneyfacts Research Foundation has been set up to widen research and knowledge of Interest rates – their use and effects.

Moneyfacts Research Foundation’s Objects are:

• To advance by all available means the education, research and understanding of economics and, in particular, interest rates, their use and purpose and their economic, monetary and domestic objectives and consequences
• The study of the skills and expertise required in interest rate setting, data collection and analysis

The Foundation is supported by Moneyfacts Group plc, the UK’s leading provider of retail financial product data which has been pioneering financial comparison technology for over 35 years.  Moneyfacts' data is used by virtually every bank and building society in the UK, the Bank of England, Financial Conduct Authority, Financial Ombudsman Service, HM Treasury, Prudential Regulatory Authority and UK Finance.

INTEREST is published every six weeks, to fit in with MPC meetings. It focuses specifically on inflation and rate setting. INTEREST seeks to identify the effects, positive or negative, interest rates have on the economy. 

The Role

This is a new post for a Director of Research for INTEREST. The successful applicant will be employed by the charity. They will be operating as part journalist, part academic researcher, part editor, part parliamentary and political researcher and will bring with them knowledge of the money markets and those employed within them.

Preferred Skills/Experience

• Previous experience in an editorial role, including identifying and commissioning material from contributors/readers
• Educated to Degree level, ideally in a related subject
• Previous experience working as a writer in financial fields
• Background in banking and finance
• Specialist writing skills
• Ability to work with data and statistics
• Keen interest in current affairs
• Ability to research and analyse historical data and identify trends
• In depth knowledge and understanding of the role of the Bank of England in UK monetary policy. 
• Previous experience working for or with organisations such as the ONS, Bank of England, Reuters, or the Financial Times would be advantageous.
• Preferred 5-6 years experience in an editorial or similar role in industry
• Management skills, experience of overseeing/managing people

Salary

£50,000-£70,000 per annum (pro rata for part time), depending on skills and experience.

Hours

Full time or Part Time considered.

Location

Norwich.

Benefits

• 25 days holiday plus public holidays + up to 3 days Long Service entitlement
• Birthday day off
• Enhanced Workplace Pension
• Employee Assistance Programme – free access to wellbeing and support tools
• GP24 – free unlimited 24/7 access to a GP
• Group Life Insurance
• Training and development opportunities
• Free car parking for all staff, two private car parks
• Electric vehicle charging points
• Locker rooms with showers and hairdryer
• Fully air-conditioned offices
• Free football car parking on Norwich City FC match days
• Monday Motivation – Free treats on Mondays
• Access to discounted local bus travel

How to Apply

Please apply online via our recruitment portal

We are looking for a creative and enthusiastic Digital Engagement Executive to support our team on a 12 month fixed term basis in the delivery of brilliant email campaigns, communications and journeys to help pets and their people. 

As one of Woodgreen Pet Charity's email marketing experts, you’ll champion best practice whilst working on a wide range of email communications designed to acquire, retain and develop new and existing audiences to drive income and engagement. 

You will; 

• Play a key role in the Digital Engagement team’s ambition to develop, nurture and optimise digital relationships with audiences to support engagement and income generation. 
• Support in the planning, development and delivery of a range of email communications to acquire, retain and develop new and existing audiences. 
• Support key stakeholders across Woodgreen to build their digital engagement knowledge by championing email best practice.
• Support public facing teams across Woodgreen with the delivery of an efficient, high-quality digital service. 
• Apply your creativity in the planning and delivery of email campaigns, journey and web content.
• Combine analytical skills with a keen understanding of how to create engaging digital content and email campaigns. 

As well as being passionate about email and harnessing its power to nurture, develop and deepen relationships you will need: 

• Experience of supporting the implementation of digital fundraising or other income-generating campaigns, achieving desired targets and reporting on impact. 
• Demonstrable experience of developing and delivering key messages to a variety of audiences through email and digital content.
• Significant experience of working with email marketing tools and services to deliver broadcast and automated email campaigns and journeys in line with briefs and targets.
• Proven ability to deliver on briefs to write and edit highly engaging email and web copy.
• Strong analytical skills and experience of using data to inform decision making.
• Experience of managing workload across multiple projects whilst working with a range of internal stakeholders.
• Strong working knowledge of ESP tools (DotDigital desirable) and CMS systems (Wordpress desirable).
• Working knowledge of Dynamics or similar CRM databases.

This is a full time, hybrid, 12 month fixed term role, working 37.5 hours per week.  Our Head Office is based in Godmanchester, Cambridgeshire and our successful candidate will be expected, on average, to work from our site once or twice a month depending on business need. The starting salary for this position is £29,739 - £33,043 per annum, depending on experience.  This is complemented by;

• 36 days (pro rata) annual leave per year (inclusive of bank holidays)
• Up to 8% employer pension contributions
• Support towards healthcare costs (cashplan)
• Employee wellbeing package to include free access to Headspace
• Life assurance (4x salary)
• Enhanced parental leave (subject to qualifying period)
• Benefits hub – exclusive discounts on popular brands
• 25% discount in our charity shops

Please note that you will need to have existing Right to Work in the UK to apply for this opportunity as we are unable to provide visa sponsorship.

Woodgreen is committed to making our recruitment processes accessible to all and, as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team and we will do our best to put any reasonable adjustments in place.

Early application is encouraged as this position may close sooner than the stated deadline if a suitable candidate is found.  Interviews may commence prior to the closing date.

Woodgreen is committed to safeguarding children and adults at risk and protecting anyone that comes into contact with us from harm. We expect all employees and volunteers to share this commitment.

About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.

The Role
We are seeking an organised, proactive and people-focussed HR Assistant to join our HR function at Scotland’s Charity Air Ambulance. Working closely with the HR Officer and colleagues throughout the charity, the successful candidate will coordinate recruitment and onboarding activities, maintain HR systems and records, support payroll and learning and development processes, and help ensure our people practices remain compliant, efficient and aligned with our values.

This is an excellent opportunity for someone looking to develop their HR career in a role that offers exposure across the full employee life cycle. You will play a key role in delivering an efficient and professional HR service, supporting colleagues and managers across the charity while helping to create a positive employee experience.

This role will be based in Perth, at Scone Airport. SCAA supports flexible and hybrid working arrangements—our current approach typically includes two office days per week for those working on a hybrid basis (pro-rata). This is a part-time position working 22.5 hours per week. We offer flexibility regarding the working pattern, which will be agreed with the successful candidate to support both individual and charity needs. Occasional visits to our Aberdeen base will be required.

About You

We are looking for someone who:

• Has previous administrative experience, ideally within an HR, people or office environment.
• Has excellent organisational skills and can manage multiple priorities effectively.
• Demonstrates strong attention to detail and a commitment to accuracy.
• Is confident using Microsoft Office applications and HR systems.
• Has excellent communication and interpersonal skills.
• Understands the importance of handling confidential information sensitively and professionally.
• Enjoys working collaboratively and building positive relationships across an organisation.
• Is committed to providing excellent customer service and creating a positive colleague experience.

A CIPD level 3 qualification, or equivalent, (or working towards one) would be advantageous but is not essential.

Our Benefits

• Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)  
• Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service) pro-rata
• Death in Service benefit: 4 times annual salary
• Optional Private Medical Insurance plan and Cashplan
• Employee Assistance Programme
• Enhanced Maternity/Adoption/Paternity Pay
• Access to Blue Light Card
• Learning and Development Opportunities

Selection Process

Interviews will take place at our base at Perth Airport in Scone during the week commencing the 19 October 2026.

How to apply
Please refer to the full job pack on our website.

Application deadline is 5pm on Sunday 11th October 2026. 

About Us: 

Princess Alice Hospice is a charity supporting people in life, death and grief. We’re dedicated to working closely with individuals, communities and organisations in the London Boroughs of Kingston and Richmond and large parts of Surrey, to ensure more people receive the support they need. 

About the role: 

We’re thrilled to offer a fantastic opportunity to join our Fundraising Team in a temporary role supporting our Christmas events programme. You’ll help deliver our festive calendar, with a particular focus on our flagship Santa Fun Run, which aims to raise an incredible £66,000. You’ll also support Light Up a Life and our Christmas Tree Collections in January. 

This is a varied, hands-on role. Key responsibilities include: 

• Researching and ordering stock and liaising with suppliers

• Loading and driving a small van

• Putting up banners 

• Distributing leaflets to businesses and organisations in our care area 

• Liaising with community fundraisers to promote the event

• Engaging with staff across the organisation to promote the event 

• Updating event briefing documents 

• Calling supporters to discuss the event, helping them set up fundraising pages and supporting their fundraising 

• Liaising with the Volunteering team to recruit and brief volunteers

• Attending all events is essential. Event dates are 29 November 2026, 4 December 2026, 13 December 2026 and 8–12 January 2027. 

You'll be there to help set up events and ensure they run smoothly on the day. You’ll also support the wider marketing and administration involved in event management and delivery, including preparing marketing literature and providing administrative support. 

Who are we looking for? 

We’re looking for someone who enjoys being part of a lively team, is happy to get stuck into practical tasks and is confident engaging with supporters, volunteers and colleagues. 

• Ready to unwrap an exciting career in fundraising and make a meaningful difference 

• Passionate about bringing brilliant events to life and creating a buzz in the community 

• A super-organised multitasker who keeps the details sparkling and thrives as part of a team 

• Bursting with energy, can-do enthusiasm and enough festive spirit to rival Santa’s elves! 

You’ll help bring the Santa Fun Run to life, which may include dressing as Santa or an elf, promoting the event around the Hospice and in the community, and encouraging people to sign up. 

What you’ll be doing: 

• Supporting the event lead with planning and logistics 

• Motivating participants and engaging the community 

• Assisting with event setup and delivery, including lifting boxes, erecting gazebos and packing vans 

• Driving a van (so a full UK driving licence is essential) 

• Working flexibly, including evenings and weekends as needed 

This role is ideal for someone who wants hands-on experience in the lively world of community fundraising. You’ll build practical skills across charity events and seasonal campaigns while helping create memorable experiences for supporters and the local community. 

At Princess Alice Hospice we are passionate about creating an inclusive workplace that values diversity. We are fully committed to equality of opportunity and warmly welcome applications from individuals of all backgrounds, cultures, and lived experiences. We value the unique perspectives each person brings and strive to create a workplace where everyone feels respected and supported. We are an organisation where you can be you.

We are signed up to the Disability Confident scheme and we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy. 

Please visit the Join our Team section on our website for tips and guidance on how to complete your application form, and what to expect when interviewing with us. 

Please visit our Privacy Notices section to understand and be aware of how we use the data you provide to us.

All of our vacancies except from retail are subject to a relevant DBS check.

Salary range: £26,630 - £31,490 per annum

Hours: 35 per week

Contract: Permanent

Location: Wokingham

Job Reference Number: 1768

Cranstoun is a charity which believes in creating a better, healthier and safer world. With passionate staff, courageous people and the knowledge and expertise to match, Cranstoun empowers people to change and rebuild their lives. 

We provide a range of services for those affected by alcohol and other drugs within the Borough of Wokingham. 

We support people to deal with their substance use so that they can change their lives, be happy and reach their goals. 

As a Key Worker in Wokingham, you will be part of a small, dedicated team who are passionate about empowering others. You will be responsible for delivering a good quality and safe service to the people you support including assessment and engagement support, case load management, needle syringe programme delivery, harm reduction and interventions. If you are someone who enjoys problem solving to help people to change their lives for the better, this is the role for you.

You will have good Microsoft Office skills and be able to manage your own diary efficiently and proactively. The most important thing you’ll bring to this role is your desire and ability to make a positive difference to people’s lives. 

All post holders may be required to work some evenings, to meet our service delivery requirements. The core service operates Monday to Friday, 9am – 5pm. The service offers a 4 day working week to support a healthy work-life balance.  

For more details and to apply, please visit our website via the apply button. Please quote the appropriate Job Ref in all correspondence.

Closing date: There is no closing date for this role

All posts are subject to an enhanced DBS Disclosure.

Applicants must be able to provide satisfactory evidence of their right to work in the UK at the application stage.

Sponsorship is not available for this post. Applicants must have the right to work in the UK that does not require employer sponsorship for the duration of the appointment.

We are an inclusive employer, committed to promoting equality and diversity in all areas of our work. 

Registered Charity No: 1061582

The Centre Co-ordinator will be responsible for the day-to-day management of the centre, for co-ordinating the planning and delivery of activities, services and events and for our team of centre volunteers.
Working closely with the Treasurer and Trustees, the Co-ordinator will ensure that the centre is maintained as a well-run, welcoming place for local people of all ages, and that it delivers activities to achieve the key outcomes identified in the workplan to be agreed with Trustees.
In the first year in post the Co-ordinator will be expected to strengthen and support our activities for children, young people, families and older people in line with current funding targets.

The role involves engaging with our funding partners, trustees, staff and volunteers and key elements are:

Community Development

This will involve building relationships with community members and with other community agencies and organisations and use the centre to strengthen community relationships.We would expect you to consult with centre users and community members to identify their needs and plan activities and services to meet those needsThe role may involve setting up and growing new clubs and groups to meet the needs of different groups in the village and supporting and encouraging community volunteers to set up community groups and activities which meet specific needs in the village, and provide space for these within the centre.

Centre and Volunteer Management

You must be able to deal professionally with enquiries made by community members, partner agencies and other community organisations either in person, by phone, by e-mail or by other means with regard to use of the Centre and its facilities including, with other staff, taking room bookings including payments and issuing of receipts and to ensure that an accurate bookings diary is maintained.Working with key holders to ensure that arrangements are in place for opening and closing the centre and for preparing the Centre for use. Working with our cleaner to ensure the Centre is clean and well maintained.. Volunteers are very important and we would need you to support the recruitment, selection and training of new volunteers and support current volunteers.

You would need to ensure that all policies and procedures are up to date, implemented and followed and to train and delegate the day to day responsibility for health and safety to staff and volunteers as appropriate.

Fundraising and Financial Management

We would support you to identify funding sources and streams and, with the agreement of the Treasurer, to draft funding bids to secure funding for current and new activities and projects, as well as ongoing core/revenue/capital costs. You would be responsible for properly maintaining the Centre’s monitoring and evaluation processes to ensure data can be collected and collated to provide robust evidence to support funding bids, preparing reports requested by funders [e.g. progress reports, end of grant reports] and to work with the trustees to review funding needs and to agree fundraising targets and plans. Also you would work with volunteers and staff to plan fundraising activities and events to generate unrestricted funding to support Centre running costs and activities and work with the Treasurer to manage the Centre’s finances, including responsibility for: Payments and receipts; Day to day small scale expenditure; Petty cash; Invoices; Records of income and expenditure; Volunteer and other expenses; Spending in relation to specific grants [restricted funding]. Your support would help the Treasurer with the production of financial reports for Trustees.

Partnership Working

We would want you to establish, maintain and grow relationships with local voluntary and statutory sector partner organisations and agencies near us, attend network and partnership meetings as agreed with the Treasurer., identify opportunities for collaborative approaches and joint funding bids with relevant partners and ensure partnership agreements are in place for funded work

Publicity and Promotion

With other staff and volunteers you would ensure that the Centre’s website and social media accounts are regularly updated, provide information about Centre activities via local newsletter/s and social media, circulate information via email networks and partner organisations and be aware regular groups in the Centre ensuring they have information about upcoming activities and new developments.

We are looking for a highly organised, experienced Finance, HR and Office Manager to cover a range of responsibilities for our charity.

This is a varied role and will include processing the day to day finance transactions, processing invoices and making payments and overseeing all the Human Resources functions and recruitment including volunteers and trustees. The role will also cover facilities management, ensuring a safe and comfortable environment for the team.

In return for your commitment to our cause and to recognise the value of our employees, ERIC offers a range of benefits to support the wellbeing of our employees. These include:

• 25 days of annual leave (plus 8 days paid public holidays per year), rising one day per year as a long service reward up to a max of 5 days.
• Employee Assistance Programme and access to wellbeing resources
• 3% Employer Pension contribution
• Living Wage Accredited Employer

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital training programmes and other training as required by the role.

For the full job description and person specification please view in the advert.

The Suicide Bereavement Specialist Manager leads and manages a team of approximately 10–12 Suicide Bereavement Specialists, providing strong and supportive management alongside clear professional accountability and oversight of practice.

The postholder will also maintain a small caseload of approximately 5–10 beneficiaries, enabling them to remain connected to frontline practice and the experiences of people accessing the service.

The postholder has operational responsibility for the beneficiary journey from the point a referral enters the service through assessment, triage and allocation to a Suicide Bereavement Specialist, and for ensuring that subsequent support is safe, timely, appropriate, person-centred and delivered to Pete’s Dragons’ expected standards.

Relationship with the Beneficiary Services Manager

The Beneficiary Services Manager holds overall strategic responsibility for Beneficiary Services, including the direction, development and performance of beneficiary-facing services across Pete’s Dragons.

The SBS Manager holds operational responsibility for the day-to-day delivery, management and quality of the Suicide Bereavement Specialist service.

The SBS Manager is expected to exercise appropriate professional and managerial autonomy in the daily operation of the SBS service, escalating significant safeguarding, workforce, performance, capacity, service-quality or organisational concerns to the Beneficiary Services Manager.

The two roles will work closely together to ensure that strategic decisions are translated into consistent, safe and effective practice.

Key Responsibilities

Referral, Triage and Allocation

The SBS Manager will:

• Take overall responsibility for all incoming referrals to the SBS service from the point of entry through to allocation.
• Review referrals to establish need, urgency, risk, suitability and any additional considerations affecting the provision of support.
• Ensure referrals are processed promptly and in accordance with Pete’s Dragons’ referral pathways, eligibility criteria and service standards.
• Identify and appropriately escalate safeguarding, suicide risk or other significant concerns arising during the referral process.
• Allocate beneficiaries to the most appropriate SBS, considering individual need, practitioner skills and experience, existing caseload, capacity, location and other relevant factors.
• Maintain oversight of referrals awaiting allocation and ensure that beneficiaries do not become lost or unnecessarily delayed within the system.
• Monitor demand, waiting times, caseloads and team capacity and raise emerging pressures with the Beneficiary Services Manager.
• Ensure referral and allocation decisions are clearly and appropriately recorded.

Management and Leadership of the SBS Team

The SBS Manager will:

• Provide day-to-day leadership and management to approximately 10–12 Suicide Bereavement Specialists.
• Lead regular individual management 1:1s with each SBS.
• Lead group supervision and reflective practice opportunities as required.
• Lead daily SBS team meetings and scheduled practice meetings.
• Create a team culture which combines compassion and psychological safety with professional accountability and consistently high standards.
• Maintain regular contact with staff working across different Pete’s Dragons locations.
• Ensure staff have appropriate opportunities to raise concerns, discuss difficult work and seek management guidance.
• Monitor individual workload, caseload and capacity and intervene where concerns arise.
• Support staff wellbeing while maintaining clear expectations regarding professional responsibilities and service delivery.
• Provide appropriate telephone management support for SBS staff working outside normal office hours as required.

Quality Assurance and Practice Standards

The SBS Manager will hold responsibility for the quality of SBS practice and will:

• Undertake formal case audits for each SBS on a quarterly basis.
• Regularly review the quality, accuracy and completeness of beneficiary records and case documentation.
• Monitor SBS practice against Pete’s Dragons’ policies, procedures, practice standards and expected professional boundaries.
• Arrange and review recorded beneficiary sessions at appropriate intervals as part of ongoing practice quality assurance and practitioner development.
• Provide constructive feedback following practice reviews and agree actions or development plans where required.
• Identify excellent practice and ensure learning is shared across the team.
• Identify practice which falls below the expected standard and take timely action to support improvement.
• Monitor beneficiary engagement, missed appointments, case progression, case duration and closure practices.
• Ensure concerns regarding practice, conduct, competence or beneficiary safety are appropriately documented, addressed and escalated.
• Promote reflective professional practice and continuous improvement throughout the SBS team.

Safeguarding and Risk

The SBS Manager will:

• Act as a Designated Safeguarding Officer (DSO) for Pete’s Dragons. Appropriate DSO training can be provided where required.
• Share responsibility for the management and oversight of safeguarding cases within the organisation.
• Provide advice and support to SBSs where safeguarding concerns arise.
• Ensure safeguarding concerns are identified, recorded, escalated and acted upon in accordance with Pete’s Dragons’ Safeguarding Policy and relevant statutory guidance.
• Work collaboratively with other safeguarding leads and senior managers where complex or significant concerns arise.
• Promote confident and consistent safeguarding practice throughout the SBS team.
• Ensure staff understand the distinction between safeguarding, suicide risk, clinical concern and other forms of beneficiary risk and follow the appropriate organisational pathway.

Beneficiary Casework

To remain connected to frontline practice, the SBS Manager will:

• Maintain a small caseload of approximately 5–10 beneficiaries.
• Provide high-quality suicide bereavement support in accordance with Pete’s Dragons’ practice model, policies and standards.
• Maintain timely, accurate and appropriate case records.
• Model excellent professional boundaries, beneficiary communication and case management.
• Participate in appropriate clinical supervision for their own beneficiary work.
• Ensure management responsibilities remain the priority of the role and that their personal caseload does not compromise their availability to manage the service or support the SBS team.

People Management and HR

The SBS Manager will be responsible for all routine HR management relating to their direct reports, including:

• Recruitment and selection of Suicide Bereavement Specialists.
• Induction and probation.
• Regular management supervision.
• Annual appraisal and performance review.
• Identifying individual and team development needs.
• Supporting professional development and CPD.
• Attendance and absence management.
• Managing annual leave and ensuring adequate service capacity.
• Addressing performance, capability, conduct or behavioural concerns promptly and appropriately.
• Supporting staff wellbeing and identifying when additional support may be required.
• Working with the Beneficiary Services Manager and other appropriate colleagues on formal HR matters where necessary.
• Maintaining appropriate and confidential management records.

Training and Development

The SBS Manager will:

• Identify individual and collective training and development needs across the SBS team.
• Ensure mandatory training remains current.
• Support SBSs to develop their knowledge, confidence and professional practice.
• Use case audits, recorded-session reviews, supervision, beneficiary feedback and other quality measures to identify areas for development.
• Contribute to the development and delivery of internal practice training and workshops.
• Support newly appointed SBSs through induction and their transition into independent practice.

Policy, Procedure and Service Development

The SBS Manager will:

• Ensure organisational policies, procedures and agreed ways of working are consistently implemented within the SBS team.
• Communicate changes in policy or practice clearly and ensure staff understand what is expected of them.
• Monitor compliance and address inconsistent practice.
• Contribute frontline operational knowledge to the review and development of policies, procedures, pathways and practice standards.
• Support the Beneficiary Services Manager in implementing service developments and organisational change.
• Identify opportunities to improve beneficiary experience, efficiency, quality and consistency.

Monitoring and Reporting

The SBS Manager will maintain an accurate operational picture of the SBS service, including:

• Referral volumes.
• Referral processing and allocation.
• Waiting times.
• Individual and team caseloads.
• Team capacity.
• Beneficiary engagement.
• Case progression and closures.
• Safeguarding and risk themes.
• Quality assurance findings.
• Staff performance and development.
• Emerging operational risks or pressures.

The postholder will provide appropriate information and reporting to the Beneficiary Services Manager and ensure significant concerns are escalated promptly rather than waiting for routine reporting arrangements.

General Responsibilities

The postholder will:

• Work across Pete’s Dragons Devon locations as required.
• Represent Pete’s Dragons professionally with beneficiaries, colleagues, partners and external agencies.
• Maintain appropriate confidentiality and comply with data protection requirements.
• Work within Pete’s Dragons’ policies, procedures, values and professional standards.
• Attend relevant internal and external meetings.
• Maintain appropriate professional boundaries at all times.
• Undertake relevant training and continuing professional development.
• Work flexibly where reasonably required by the needs of the service.
• Participate in a limited out-of-hours telephone support arrangement for SBS staff undertaking authorised out-of-hours work.
• Undertake other reasonable duties consistent with the seniority and purpose of the role.

Person Specification

Essential

Experience

The successful candidate will have:

• Significant experience of managing and leading staff.
• Experience of managing a team delivering services to people with complex emotional or mental health needs.
• Relevant experience within mental health, bereavement, psychological support, social care or a closely related field.
• Experience of managing staff performance, development, wellbeing and HR matters.
• Experience of quality assuring professional or support-based practice.
• Experience of managing risk and making sound professional decisions in complex situations.
• Experience of working with confidential and sensitive information.
• Experience of balancing competing demands and managing a busy operational service.

Knowledge and Skills

The successful candidate will demonstrate:

• Strong leadership and people-management skills.
• A sound understanding of mental health, emotional distress, grief and vulnerability.
• The ability to assess information and make proportionate decisions regarding risk, urgency and service response.
• Strong safeguarding awareness and a willingness to undertake DSO training where not already qualified.
• The ability to challenge poor or unsafe practice appropriately and constructively.
• The ability to provide clear feedback and support staff development.
• Excellent organisational and workload-management skills.
• The ability to monitor service capacity and allocate work fairly and effectively.
• Strong written and verbal communication skills.
• Confidence in managing difficult conversations.
• Good professional judgement and the ability to know when matters should be escalated.
• Strong IT skills and the ability to use electronic case-management systems effectively.
• The ability to analyse service information and identify trends, risks and areas requiring improvement.

Personal Approach

The successful candidate will:

• Combine compassion with professional accountability.
• Be calm and confident when managing complex or emotionally demanding situations.
• Be approachable without losing appropriate managerial boundaries.
• Be willing to make and stand behind difficult decisions.
• Be curious about practice and committed to continual learning and improvement.
• Understand the importance of reflective practice when working with suicide bereavement.
• Be comfortable working within a service where risk, grief, trauma and emotional distress are part of everyday practice.
• Demonstrate integrity, discretion and sound judgement.
• Share Pete’s Dragons’ commitment to providing timely, appropriate and professional support following suicide bereavement.

Practical Requirements

• Full UK driving licence.
• Access to a vehicle for work purposes.
• Ability and willingness to travel regularly between Pete’s Dragons locations and elsewhere across Devon.
• Ability to work flexibly according to service requirements.
• Ability to participate in limited out-of-hours telephone support for SBS staff.

Desirable

• Previous experience of suicide bereavement or postvention services.
• Previous experience of managing a geographically dispersed team.
• Safeguarding/DSO training.
• Experience of conducting case or practice audits.
• Experience of reviewing recorded professional practice sessions.
• Experience of delivering supervision, reflective practice or professional development sessions.
• Experience of recruitment within health, mental health, social care, bereavement or similar services.
• Knowledge of trauma-informed and person-centred approaches.

Scope and Accountability

This is a significant operational management role with responsibility for both people and practice.

The SBS Manager is accountable for ensuring that the SBS team is appropriately managed, beneficiaries are allocated safely and promptly, the quality of support is actively monitored, concerns are addressed rather than allowed to drift, and the Beneficiary Services Manager has an accurate understanding of the performance, capacity and risks within the service.

The postholder is expected to exercise professional judgement and autonomy within their delegated responsibilities while recognising when an issue requires escalation or strategic decision-making by the Beneficiary Services Manager.

As an Officer in ImpactEd Evaluation you will project manage evaluation partnerships with schools, trusts and education organisations, from Theory of Change and evaluation design through data collection and analysis to reporting, with the support of a project sponsor. You will work directly with partners, keep projects on track and in scope, and help partners understand and act on what their data is telling them.

We are open to a range of experience and backgrounds. Prior experience in any of consultancy and partnership management, data analysis and report writing, research and evaluation, or the UK education system is likely to be particularly useful. What matters most is a curiosity about what works for young people and the discipline to get things done well.

Officers lead the delivery of specific projects and engagements with support, contribute to revenue generation and service delivery, and mentor junior colleagues.

Partnerships and delivery Project manage evaluation partnerships, coordinating delivery and often leading much of it, with support from a project sponsor. Drive partnerships forward through proactive communication and follow-up, build partner buy-in by involving different stakeholders, and manage scope and the risk of over- or under-delivery.

Evaluation design Facilitate evaluation design with partners: create Theories of Change, design research questions, identify outcome measures and measurement tools, and bring these together in an evaluation framework.

Data collection and analysis Identify suitable approaches to recruiting research participants and facilitate quantitative and qualitative data collection (surveys, existing school data, focus groups and interviews), using our School Impact Platform. Carry out simple inferential statistics independently and more advanced analysis with support, including the data cleaning and matching needed to get data ready.

Reporting and insight Engage with partners to understand the context and purpose of a report and agree the output accordingly. Synthesise the key messages from a complex set of data and report them in an accessible, concise way that fits the partner's context and helps them act.

Colleagues, practice and Group Plan and manage your time, give and act on constructive feedback, communicate openly about progress and blockers, and mentor junior colleagues. There is no direct business development target, but you will contribute to proposals and renewals, and take part in Group-wide work, residentials and professional development.

About the role

In this busy role, you’ll assist in the delivery of legacy marketing campaigns

channels across a range of channels, including digital, telemarketing, legacy events and direct mail, and help to promote gifts in wills to internal audiences too. You’ll be allocated your own campaigns to project manage and you’ll monitor income, expenditure and KPI’s for all activity.

You’ll provide support for the administration of gifts in wills, including managing both legacy enquiries and legacy notifications, ensuring these are handled efficiently and to agreed timescales. This is a great role within a growing legacy program that will build your legacy and direct marketing skills and give you plenty of opportunity for development.

With combined individual giving income growing strongly and expected to reach £31 million in 2026-27, this is the perfect time to join an experienced and effective individual giving team.

About you

You’ll have some experience of working in a similar environment such as fundraising, marketing, sales or customer services, or have experience of managing your own projects.

You enjoy the variety of working on campaigns across a range of channels seeing

the results of your work. As a well-organised person with great communication

skills, you’ll be at ease liaising with external suppliers and in-house stakeholders across the charity to support the delivery of legacy marketing campaigns. Your close attention to detail will ensure accuracy with campaign reports, record keeping and invoice processing. And you’ll be able to use your excellent writing skills to craft copy that inspires both internal and external audiences about gifts in wills.

Job description and benefits

The job description and our attractive benefits are available for you to download.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

The salary range is:

£26,936 to £28,000 per annum London based

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who
we support.

We reserve the right to close this advert early. Therefore, to avoid disappointment please submit your application as soon as possible, if you’re interested in this opportunity.

Closing date  Wednesday 30 September 2026 11:59 pm

Interview date Week commencing12 October 2026

At Keech Hospice, we're looking for a passionate and driven Community and Events Fundraising Manager to lead and develop our thriving Community and Events fundraising programme. This is an exciting opportunity to shape the future of some of our most important income streams, inspire a talented team and build meaningful relationships with supporters, community groups, schools, clubs and local organisations across our catchment area.

As part of our Public Giving leadership team, you'll be responsible for planning and delivering fundraising activities that drive income growth, strengthen supporter relationships and increase awareness of Keech Hospice within the communities we serve. You'll lead a team of dedicated fundraisers, oversee budgets and performance and use insight and innovation to maximise income and supporter engagement.

Citizens Advice Hounslow is launching a vital new energy advice programme that tackles fuel poverty and supports vulnerable communities across Hounslow. We are looking for a dynamic, proactive, and passionate Energy Community Champion to drive our grassroots outreach strategy, build robust partnerships, and create a strong community of energy awareness.

Citizens Advice Hounslow is a well-established charity serving the London Borough of Hounslow. We work to make a meaningful difference in the lives of people who come to us for support. Our high-quality, agile advice service responds to the issues and needs of our community, always putting people first. Thanks to our dedicated team of staff and volunteers, we support over 16,000 clients each year through our face-to-face, telephone and digital services.

The Role

As our Energy Community Champion, you will lead outreach and engagement activities across community hubs, food banks, and local venues, identifying vulnerable residents who face barriers to accessing traditional advice services.

Your mission will be split between delivering awareness-raising workshops and pop-up events in the community (covering energy efficiency, financial capability, and carbon monoxide safety) and upskilling local partner organisations. By training frontline workers in "problem noticing" techniques, you will build seamless referral pathways that route complex energy cases directly into our energy casework team.

Please Note: Experience in energy advice or holding a City & Guilds Level 3 Energy Awareness qualification is highly desirable but not necessary, as full training will be provided.

Key Responsibilities

• Project Development: Assist with the roll out the Energy Redress project across Hounslow, targeting areas of high deprivation.
• Build Referral Networks: Establish and maintain strong partnerships with voluntary, community, and statutory organisations.
• Deliver Dynamic Training & Workshops: Run "pop-up" energy-saving awareness events and financial capability workshops for residents, and deliver energy efficiency training to professional partner staff.
• Impact Tracking & Administration: Use internal database tools to maintain GDPR-compliant records and contribute data for evaluation reports against fixed KPIs.
• Professional Standards: Work cooperatively with the broader Energy Team and complete a full Level 3 Energy Awareness qualification during your induction.

About You

We are looking for a confident communicator who thrives when speaking to groups and building networks. You should be highly organized, self-motivated, and comfortable working in a targeted environment.

Essential Requirements:

• Proven experience in grassroots community engagement, outreach, or partnership working.
• Strong background in delivering training, presentations, or educational workshops to diverse audiences.
• Experience delivering programmes focused on financial capability, budgeting, or energy-saving measures.
• Excellent data and IT skills, with an understanding of the barriers faced by low-income or vulnerable communities.
• Commitment to the aims and principles of the Citizens Advice service.

We offer a range of employee benefits, including generous annual leave, pension contribution, and training and opportunities to continue your professional development.

We consider applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability.