Support service coordinator jobs

Youth Delivery Mentoring Officer

We are looking for a skilled, committed, and passionate individual with experience within the youth work sector (this could be in a voluntary capacity). Whilst developing our focus around youth engagement and early intervention techniques, we recognise the importance of having individuals who really want to make a difference in the lives of young people. The successful applicant will understand our values, ethos and principles as an organisation and will demonstrate a strong desire to contribute to and deliver meaningful and effective youth work. 

Main Purpose of this Role

This is an exciting role at Reaching Higher and demonstrates our uncompromising commitment to playing our part to positive impact the lives of young people and their families. This role has been designed to lead on the delivery of our work and play a central role in creating meaningful experiences for young people via school and community-based youth projects.The purpose of this role is help ensure high-quality support for young people across our various programmes, in line with our mentoring ethos, helping to build an even stronger rapport with those we currently serve and improving accessibility for new young people being referred to us. 

About Reaching Higher 

Reaching Higher is a youth organisation which works with almost 2000 young people aged 10 - 18 each year across Croydon and surrounding boroughs. Developed in partnership with local churches, we are a youth-led charity with a Christian ethos.We place particular emphasis on providing mentoring support to young people and facilitating their development as leaders. We have established strong links with key local, London and UK-wide organisations and our approach leads us into regular working contact with partner schools, community groups and churches. 

We are a large-scale restoration and hospitality project in the Northwest Highlands with strong philanthropic and community commitments. The heart of our operation is on a remote and beautiful 766-acre island. In 2026 we will become a Scottish charity - The Tanera Project – with core purposes spanning rural regeneration, resilience building in our public services via the provision of respite breaks, and ecosystem restoration.

We are looking for a Team Lead to take on the coordination of our Land and Estates Team across our island and mainland properties, totalling 6,500 acres of grounds, in-bye land, woodland and hill. The team has a wide remit, including grasskeeping, landscaping, regenerative agriculture on a crofting-scale, livestock, stalking, fishing, horses, guest activities, and supporting our gardens, ecology and path teams with extra hands when needed. The team is five strong, supported by seasonal hands, volunteers and staff from other teams working multifunctionally.

Our land management approach balances production, nature, and heritage, with an emphasis on using the land to build communities. We share everything we do with guests and volunteers so planning for and delivering shared activities is a core part of the role. We deliver our activities with an impeccable aesthetic centred round heritage, industry and creativity, requiring a real eye for detail. The Land and Estates Team covers several core functions in the charity and has a diverse remit with competing priorities so this role will appeal to proven leaders, able to deliver both on the ground and in terms of planning and organisation. It will involve turning a hand to many different tasks and many hours out and about in our challenging West Coast environment.

Regeneration
We are looking for an excellent coordinator with demonstrable experience in leading a team with a wide remit and proficiency in at least two of the team focus areas: grounds-keeping, agriculture, estate work, horses and working with guests and volunteers in an outdoor environment. The right candidate will be an experienced, creative, resourceful and flexible professional. They will have an interest in landscape scale regeneration that is attentive to heritage, productivity (food and more) and ecosystems. The salary for this role will be £40-50kpa, depending on experience.

Resilience
Our team comes from across the country and further afield. We have our own growing island community of staff, guests and volunteers, while also being embedded in mainland life in nearby crofting townships and villages. The work of the Land and Estates team is wide-ranging and there are also opportunities to work with different teams and on different projects, sail heritage boats, work with our horses, host guests, school groups and volunteers, and generally get involved with island life. We will be happy to discuss flexible shift patterns and accommodation options with the right candidate.

Restoration
The project is delivering stunning, sympathetic builds and charitable hospitality in an area of outstanding natural and cultural heritage. You will be working amid a range of unique Northwest Highland marine and terrestrial ecosystems, which we are striving to conserve and extend. We foster a culture of care, attention to detail, and creativity in everything we deliver for The Tanera Project charity, from looking after our guests, workforce, volunteers and local communities to growing and sourcing our food to restoring buildings and landscapes.

We are looking for an experienced, self-motivated leader with excellent practical and organisational skills, an eye for detail and a good sense of humour, who will thrive in a leadership role on a challenging project. If you think this role might be for you then please send in your cover letter and up to date CV.

This role sits within our Connecting Communities service, which is an element of the larger Mental Health and Wellbeing Service in Tower Hamlets. The post holder will be committed to supporting our clients through their recovery and developing greater resilience and wellbeing. This role will offer a personalised approach to accessing welfare and housing-related advice and information, through casework, workshops and advice surgeries.

What you’ll do 

• Provide welfare benefits and housing advice to support people with mental health challenges to live independently in the community.
• Help clients understand and resolve issues related to welfare benefits and ensure they receive their correct entitlements.
• Run workshops, groups, and advice surgeries on welfare benefits and related topics, such as money management.
• Work collaboratively with the Connecting Communities team, mental health services, housing associations, and other providers to support welfare benefits enquiries, referrals, and training needs.

TRC Sexual Abuse & Rape Support Greater Manchester is seeking a committed and experienced professional to join our team as Services & Operations Manager.

Based across our sites in Trafford, you will provide clinical and operational oversight of TRC’s service areas (counselling, ISVA, helpline & digital, and Pathfinder) and provide direct day-to-day service management. You will also lead on safeguarding, act as a line of support between the services and the CEO, and coordinate TRC's client-facing centre.

This is an exciting opportunity to support our trauma-informed services for survivors of rape and sexual violence. 

Hours: 37.5 hours per week (negotiable and could be job share).

Contract: Fixed-term until 31.03.27.

Location: Hertfordshire - Working from home with options to work within local authority co-located spaces and expectations that there will be regular travel across the county to SafeLives offices in London & Bristol plus other locations across the UK as required.

Benefits: Travel expenses and subsistence provided for travel away from home, 25 days annual leave + bank holidays, contributory pension scheme, access to Employee Assistance Programme, childcare voucher and cycle to work scheme.

Hertfordshire County Council (hereby, The Council) and the Hertfordshire Domestic Abuse and Violence Against Women and Girls Partnership (hereby, the Partnership) are committed to strengthening the response to domestic abuse across the county. It is their ambition that anyone subjected to domestic abuse has access to right support for them, at the right time. The Council believe that those with lived experience, who may also have experience of using services, should have a say in how they are designed, developed, and commissioned.

The existing Co-Production Panel forms part of the Partnership’s governance structure, acting as a critical friend across the Partnership and supporting the delivery of the County’s Partnership Hertfordshire Domestic Abuse Strategy 2022-2025. The full Hertfordshire Domestic Abuse Strategy and Strategy Plan on a Page are published on the Domestic abuse posters, leaflets and strategy section of the Herts Sunflower Website.

SafeLives have been commissioned to facilitate the Partnership’s Co-Production Panel and support the development of a network of survivors with lived experience of domestic abuse in Hertfordshire, through their Authentic Voice practice model.

Key purpose of role:

• To truly transform the response to domestic abuse, we must place the experience of survivors at the heart of everything we do.
• Supporting the organisational commitment of SafeLives, and that of the Partnership, to Authentic Voice.
• Working within the Innovation team and alongside the Partnership to develop an influential panel, a powerful approach to gathering and amplifying survivor voices, challenging ‘them and us’ attitudes, you will have the skills and values to support and engage with survivors of domestic abuse.
• Coordinating the implementation of the Authentic Voice principles, embedding co-creation throughout the work of the Partnership.
• Establishing creative ways to reach out to survivors across Hertfordshire including those who have increased vulnerability or multiple disadvantage, those who are marginalised and others who have not yet found their voice.
• Ensuring all who want to have their voice heard, are heard and that what we learn from their lived experience shapes the response to domestic abuse in Hertfordshire and nationally.
• Demonstrating the value of expertise by experience to influence all stakeholders, breaking down perceptions of ‘them and us’ and uniting voices of experts by experience to keep families safe and end domestic abuse.

Further information about the role can be found in the Job Description which includes the Person Specification. 

If you believe you have the qualities we have described, please take a look over the full job description and submit your 500-word cover letter and CV.

Closing date: 9.00am on 12th January 2026.

Interviews: w/c 12th January 2026.

As part of our commitment to become a Disability Confident Committed employer we are happy to accept alternative applications such as video, voice note etc

Please note that SafeLives reserves the right to close campaigns early if we receive a high volume of applications. To ensure your application is considered, we encourage you to apply as soon as possible, as no further applications will be accepted once the recruitment campaign has closed.

At WeSwim, we support disabled adults to swim in welcoming, inclusive volunteer run clubs across London. For many of our swimmers, the water offers a new freedom, easing pain, building confidence, and opening up new ways to move and connect.

We’re now looking for a Cubs and Community coordinator to help keep our swim sessions running smoothly and our community growing well.

This role is about people, organisation and care. You’ll coordinate weekly swim sessions, support swimmers throughout their journey with WeSwim, and make sure the behind-the-scenes admin is handled accurately and calmly. You’ll play an important role in welcoming new swimmers into our community,  building relationships with other third-sector organisations, managing waiting lists, and helping ensure our clubs remain active and well-attended.

You’ll get to know our swimmers as individuals ensuring that we can continue to create an experience where people feel supported and welcomed. No two weeks will look the same, but every week will be full of purpose.

This is a part-time role (15 hours per week), ideal for someone who is highly organised, people-focused and motivated by inclusion, community and impact. You don’t need to be a swimmer but you do need to care creating inclusive spaces where people can thrive.

Every session you support helps people who struggle to access mainstream swim sessions to exercise,to feel more confident and benefit from the WeSwim community. 

Key Responsibilities:

Club Operations & Coordination

• Coordinate weekly swim sessions, including booking swimmers and liaising with pool partners.

• Act as the main day-to-day contact for clubs, supporting swimmers, volunteers and committee members.

• Spot and resolve operational issues, escalating where needed.

Swimmer Membership & Support

• Manage swimmer onboarding from application to first session.

• Monitor swimmer attendance and respond to queries or concerns.

• Maintain accurate and up-to-date swimmer information.

Swimmer Recruitment & Outreach

• Build relationships with third-sector organisations to support referrals and recruit new swimmers.

• Undertake outreach to maintain a healthy flow of new swimmers into WeSwim clubs.

• Manage swimmer waiting lists and support smooth onboarding into sessions.

Administration, Data & Monitoring

• Maintain club records, including membership data and attendance logs.

• Monitor attendance and impact data to support reporting.

• Use systems and tools to keep club administration efficient and organised.

Communication & Relationships

• Communicate clearly with swimmers, volunteers and committees via email, WhatsApp and other channels.

• Liaise with external partners such as pool staff and local stakeholders.

Diversity and Inclusion: We are passionate about creating a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, ethnicities, ages, sexual orientations, gender identities, and abilities. We particularly welcome applications from disabled people, people from the Global Majority, LGBTQIA+ individuals, and those underrepresented in charity employees. We believe diverse perspectives strengthen our decision-making and help us better serve our community.

Location: This job is London based. Your work will mostly be from home but you will be required to visit one of our London Clubs at least once a month. Please only apply if you have the right to work in the UK and are based within easy reach of London.

Join us in making a difference to increase opportunities for disabled people to swim in London.

Head of Fundraising (Philanthropy and Partnerships)

King George & Queen’s Hospitals Charity

King George & Queen’s Hospitals Charity is entering a pivotal new chapter as it becomes an independent NHS charity, with a clear three-year strategic plan and ambitious plans to grow its impact and income.

Reporting to the Chief Executive, the Head of Fundraising (Philanthropy and Partnerships) is a senior, hands-on role responsible for developing high-value fundraising to complement the Charity’s successful community fundraising and events programme. The role will lead the growth of philanthropy, corporate partnerships, and trust income, working closely with Trustees, NHS colleagues, and the fundraising team.

A major appeal is being explored to support the £35m planned development of a new A&E department at Queen’s Hospital. A transformational project with the potential to attract significant philanthropic support. 

This is a rare opportunity to shape and grow a high-value fundraising portfolio at a formative moment, helping secure transformational investment in hospital care for local communities.

Volunteer Engagement Coordinator

This is an exciting opportunity to join a growing organisation and a developing team that recruits and supports young leaders to transform educational and social outcomes for pupils across the UK.

As Volunteer Engagement Coordinator, you will lead regional attraction work to build a pipeline of high-quality volunteers who are motivated to apply for the City Year programme.

Join a youth social action charity which challenges 18 to 25-year-olds to tackle educational inequality through a year of full-time social action. As mentors, tutors and role models in schools, they support pupils growing up in some of the most disadvantaged areas of the UK.

Position: Volunteer Engagement Coordinator

Location: London Office (Kings Cross), Recruitment Events, Training Venue and home. Typically, 3 days per week are worked from home.

Hours: Full-time, Monday to Friday, 35 per week

Salary: £26,700 per annum

Duration: Permanent

Start date: February 2026 (with some flexibility)

Closing Date: 11 January 2026

Interviews: Commence week of 12 January 2026

The Role

You will be responsible for delivering an efficient, end-to-end recruitment service from attraction and selection through to retention and onboarding, ensuring that outstanding volunteers are recruited to achieve excellent outcomes for the schools and pupils we support.

In this role, you will drive recruitment and engagement in your region, ensuring that targets are met, customer service is exceptional, and effective relationships are built. You will also contribute to national projects and develop creative approaches to recruitment and engagement that work for your area. This position offers both responsibility and autonomy to identify, attract, and support exceptional volunteers and team leaders motivated to drive and shape social change.

Main duties and responsibilities include:

· Responsibility for the attraction of high-quality applicants

· Selection of high-quality candidates aged between 18-25

· Retention and onboarding volunteers

· Developing marketing and promotional activities

· Monitor and evaluate systems and processes

· Collaboration

About You

We are looking for someone with experience and skills as below.  

· Strong belief, enthusiasm and commitment to City Year’s programme, mission and values

· Understanding of recruitment, engagement, or sales processes, with a track record of meeting targets

· Experience working with a range of stakeholders

· Experience planning and delivering events or presentations to diverse audiences (e.g., young people, university students)

· Knowledge of the UK school leaver and graduate markets, the education sector, youth social action, and the volunteer sector

· Experience using an ATS (applicant tracking system) or CRM database (desirable)

· Strong interpersonal and relationship-building skills, with the ability to engage a wide range of audiences

Please apply by uploading your CV and cover letter (two pages preferred) demonstrating your suitable experience, knowledge, skills and abilities. Due to the high volume of CVs received, the charity can only respond back to the successful candidates.

Employee Benefits

As an organisation, particular emphasis is placed on fairness, well-being, and inclusion and offer a range of benefits for staff, including:

· Great holiday entitlement

· Training including degree-level qualifications

· Pension scheme enrolment starts at 4% as standard, and employee contributions are matched up to 5%

· Free eye tests and £20 off glasses

· Interest-free travel season ticket loans

· Interest-free bike loans under the “Cycle to Work Scheme”

· Interest-free Loans to assist employees with welfare or financial hardship

· 2 days per year to pursue volunteering opportunities and 2 days per year to support wellbeing

· Regular all staff wellbeing sessions with external wellbeing experts

· Reservist friendly employer - Bronze award

· Laptop and mobile phone

Other areas of experience may include Volunteer Engagement, Volunteer Recruitment, Volunteer Coordinator, Volunteer Coordination, Volunteer Engagement Coordinator, Volunteer Officer, Volunteer Recruitment Officer, Volunteer Coordination Officer.

Please note this role is being advertised by NFP People on behalf of our client.vi

Customer Service & IT Coordinator 

Summary: 

Bath & West Community Energy is a not-for-profit community business that tackles climate change through clean energy generation and energy efficiency measures in homes. We recycle surplus income, via the BWCE Fund, to support community action on carbon reduction and fuel poverty. 

We’re looking for a friendly, organised and digitally confident Customer Service & IT Coordinator to join our growing team. 

You’ll be the first point of contact for enquiries, providing clear and empathetic support to Home Energy customers, BWCE members and the public. You’ll also help colleagues use internal digital tools, maintain accurate data records and contribute to improving systems and processes across BWCE. 

This isn’t a technical IT role - it’s ideal for someone who enjoys helping people, solving problems and making things run smoothly. 

Your tasks: 

• Deliver outstanding customer service by phone, email and online 

• Support Home Energy enquiries and customer journeys 

• Maintain CRM records and booking processes 

• Provide light-touch support with digital tools (MS365, SharePoint, SenseHR) 

• Help improve digital workflows and reduce manual tasks 

You’ll bring: 

• Experience in customer-facing roles 

• Confidence using digital tools and learning new systems 

• Excellent communication and organisation 

• A calm, empathetic approach 

• Alignment with BWCE’s community-focused mission 

To read full job description and apply, go to https://www.bwce.coop/current-vacancies and complete our application form and equality and diversity monitoring form. 

 
Closing date: 19th January 
Salary: £31,000 

OTR are looking for a Grants & Corporate Fundraising Coordinator to work as part of the Fundraising & Communications Team. This role is the organisational engine for income through trusts and foundation grants, and corporate fundraising, within OTR’s fundraising mix. It would suit an organised individual with a strong interest in relationship management, and proven writing abilities.

Working collaboratively with the Head of Fundraising & Communications, the post-holder  will cultivate and nurture funder relationships and be responsible for researching and writing compelling case for support copy for applications. They will maintain accurate and up-to-date pipeline planning and customer relationship management (CRM) records, and, once familiar with OTR, will have the opportunity to lead on mid-level funder opportunity management. 

The successful candidate will have demonstrable experience working in fundraising, identifying and tracking funding opportunities, drafting proposals, and raising funds. 

To find out more about the role please download the job pack. If you would like an informal chat about the role, please email the main contact as listed in the job pack

To apply for this role click the 'Apply now' button

We welcome applications from all sections of the community and are committed to developing a team that reflects the diversity of the people we work with

OTR & Benefits:

OTR is a mental health social movement by and for young people. The charity is at an exciting stage of its 59-year history and is proud to be reaching more young people than ever before (over 20,000) across Bristol, South Gloucestershire, and North Somerset with creative and diverse mental health and wellbeing info and support.

Our approach to mental health is grounded in a set of beliefs and assumptions that underpins all of our work. We believe in celebrating diversity, empowering and mobilising young people to make change, and that catering to the unique strengths, interests and circumstances surrounding young people is key. Our approach centres on collaboration and partnership, building relationships between individuals, peers and communities. 

Each day is as engaging and fulfilling as the last, and with a network of supportive, community minded people, we hope you’ll feel welcome here. As a thank you, we like to compensate our employees for the important work they do with a range of benefits including a flexible leave policy, healthcare cost and wellbeing assistance with HealthShield, flexible and hybrid working arrangements, enhanced sick pay, parental leave, continual training and development, social and wellbeing events, and more (subject to contractual terms and conditions).

A Willingness to Work with Difference

At OTR, whatever your role or professional background, you will be expected to work in a way that is anti-oppressive and inclusive. A key focus for OTR is to develop an organisation that is inclusive for all but we do not claim to be experts in this. We are committed to continuous learning and improvement in these areas and invite you to join us on this journey. 

OTR recognises the benefits to individual practice and organisational credibility of having a diverse community of staff and volunteers and to this end is continually working towards building and maintaining an environment which values and pursues diversity accordingly. 

We recognise that tackling systemic inequality, prejudice, racism and oppressive practice requires each of us to actively engage, self-examine and make changes where necessary, in order to improve access and equitable experience for all in society and all of those who come through our doors at OTR.

Contract:Permanent, 18.75 hours per week 

Salary: £11,996 - £13,857 per annum (£23,993 - £27,715 FTE per annum)  

Location: Southampton SO30 2HL 

Closing date: Monday 12th January 2026 

Interview date: Thursday 22nd January 2026 

We’re recruiting a Volunteer Coordinator for our Rehoming & Fostering Team in Southampton! 

As Volunteer Coordinator, you’ll recruit, support, and inspire volunteers to enhance rehoming and fostering services, while promoting Blue Cross in the community and driving local volunteering initiatives and fundraising. You’ll be joining a team who strives to be the best versions of themselves, so that they can do their best for the pets who need our help. 

More about the role 

At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7. 

The centre has facilities to care for dogs and cats, as well as a specialised area for kittens.

Our Volunteer Coordinators recruit and support our amazing volunteers in the local area, promote the benefits of volunteering and raise the awareness of our centre and Blue Cross.

As a Volunteer Coordinator you will be responsible for recruiting and supporting a diverse team of volunteers. Working closely with the Centre Manager and Assistant Managers, you will ensure our volunteers who undertake a diverse range of roles, are fully integrated into the team, ensuring the team welcome and collaborate with these wonderful people.

In addition to this, you will be building relationships with local communities and partners, promoting the benefits of volunteering to provide more targeted support. 

This role works on a 2-week rota. Week one is Monday, Wednesday and Thursday, week two is Tuesday and Thursday. There may be some flexibility around working days, along some ad hoc weekend working.

At our Southampton rehoming centre, we provide onsite accommodation for pets in our care 24/7.  Overnight shifts are usually undertaken by team members who live on site.  Occasionally you will be expected to carry out night checks when the resident team members are either not working or away for a period of time. 

If you excel in an environment where you can see the difference you make every day, then this is the role for you. Interested? Then apply and let’s work together to see if this is the role for you. 

  
About you 

You will be an excellent communicator with strong interpersonal skills and the ability to actively promote to a range of external stakeholders the work of Blue Cross and the benefits of volunteering. You will be a self-motivated individual with a focused, creative, and forward-thinking approach to volunteering and will enjoy the opportunity to be involved in a range of local volunteering events and national initiatives. 

With the ability to work collaboratively and effectively with people at all levels, you will have a passion for ensuring that volunteers have the right opportunities to thrive in their roles.

You will be organised, flexible and analytical in the way you work, and you will enjoy working to targets and managing a diverse team of volunteers. With an approachable and supportive manner, you will be able to offer guidance and advice and will have the confidence to deal with volunteer situations should they arise and be able to offer pragmatic solutions. 

You will know what it is like to work in an emotionally charged environment and have excellent ‘bounce back ability’ and resilience. In addition, you will be emotionally intelligent, showing empathy and knowing how to support volunteers and your colleagues. 

Knowledge, skills, and experience  

• Demonstrable experience of supervision or management of volunteers or colleagues. 

• Working with and relationship building with a range of stakeholders. 

• High standards of verbal and written communication. 

• Previous experience in working in a client focused environment where delivering a high level of customer satisfaction is the norm. 

• Strong organisational, administration and analytical skills, including use of computerised systems. 

• An awareness of health and safety legislation. 

• Current full driving licence. 

• Ability to demonstrate, understanding and apply our Blue Cross values   

It would also be great (but not essential) if you had: 

• Qualifications in managing volunteers or similar. 

• Training or coaching skills. 

• Presentation skills. 

• Working with animals, and knowledge of animal welfare. 

• Organising events. 

• Understanding of safeguarding issues. 

Want to know more detail? Great! We have attached the job description which hopefully gives you everything you need. 

How to apply  

Click the apply button below and complete the online application process before the closing date on Monday 12th January 2026.  

We reserve the right to close this vacancy early should we receive an overwhelming response.   

Blue Cross benefits    

Our people are the most important part of delivering our purpose. If it were not for their amazing efforts and commitment, we would not be able to make the difference that we do today.   

In return, Blue Cross wants to ensure we provide you with the best working environment we can. We want you to be happy working for us and will do everything we can to make sure you are.   

Our generous benefits package includes:   

• Enhanced annual leave entitlement: 30 days plus bank holidays    

• Pension scheme with enhanced employer contribution   

• Health cash plan  

• Life assurance   

• Unlimited access to an employee assistance programme  

• Programmes for physical and mental wellbeing support  

• Free access to GP via MetLife  

• Recognition scheme Annual volunteer days 

• Claim for professional fees  

To read more about the benefits Blue Cross has to offer, please visit the 'why work for us' page on our website.  

An exciting opportunity to be involved in the development of a growing adult literacy charity as it expands across North England

One in 20 adults in the UK has never learnt to read at all. This can have a serious impact on their confidence and wellbeing, limiting access to training, employment, and everyday opportunities that many take for granted. Being unable to read as an adult can be isolating and dangerous, reinforces social inequality, restricts economic growth, and worsens intergenerational disadvantage - but it is never too late to learn.

Read Easy helps adults transform their lives by learning to read. It does this by supporting its growing network of locally run, volunteer-led affiliated groups that offer free, confidential, one-to-one reading coaching—both in person and online to adults - aged from 18-88. 

With its free, flexible, confidential approach, Read Easy encourages people who are too embarrassed to join a class to come forward for one-to-one support. Each new reader is provided with their own personal Reading Coach, so that they can learn in private and at their own pace. Learning to read transforms their lives in many other ways as well, including enabling them to support their children’s and grandchildren’s reading, and so transfers the benefits to the next generation.

There are currently 80 affiliated Read Easy groups across England, together involving more than a thousand volunteers. Read Easy UK is the registered charity and umbrella organisation which supports this network of affiliated volunteer groups and provides the structure, training and support to enable volunteers to establish groups in new areas.

As our North Regional Adviser, your role would be to provide strategic leadership, guidance, and oversight to ensure that all volunteer groups in your region consistently deliver high-quality services aligned with Read Easy UK’s strategy.

You will support local volunteer leaders to strengthen group performance, and foster collaboration across affiliated groups, so that that they deliver coaching to Readers with consistent quality, and a positive and worthwhile experience is had by all.

You will also find volunteers to ‘pioneer’ four new groups in the counties where there is no Read Easy presence and provide them and our 17 existing groups and pioneers in the region, with high-quality support. Your quality support will ensure that they provide the same for their volunteers and new Readers. From meeting (mostly online) with Team Leaders to provide one to one support, and hosting online and annual in-person volunteer forums, to delivering presentations and occasional training for small groups of volunteers, this is a dynamic and rewarding role.

This is a home-based post requiring flexibility, some early evening working and occasional travel to visit groups. The role is available on a part time basis (22.5 hours p/w, 60% of 37.5 hours p/w FTE).

The successful candidate will be expected to:

• Live within one of the following areas: York, South Yorkshire, West Yorkshire or Greater Manchester (Due to the location of our groups in the region, and to ensure efficient travel);
• have been employed to work with volunteers for at least two years;
• have strong people management and interpersonal skills; excellent communication skills; and the confidence to run meetings and deliver presentations.

Salary & Benefits 

• Annual Salary £17,770 (60% of -£29,500 FTE)
• 25 days holiday plus bank holidays and Christmas closing and 2 days volunteering leave (upon completion of probationary period) – pro-rata for part time roles
• Company sick pay to financially support you when you are unwell (above statutory upon completion of probationary period) 
• Support when extending your family – company parental and adoption pay (above statutory after 12 months service) 
• Access to RewardHub – which gives retail discounts and has a ‘Wellbeing Centre’ with tools, tips, recipes, workout videos and guides which will help you to reach your own wellbeing goals 
• Training and Development opportunities and resources – we are developing personal plans in this area to enhance employee experience and opportunity 
• A collaborative, creative and inspiring working environment full of committed and passionate employees and inspirational volunteers 

We strive to ensure our recruitment practices are fair, open, easy to access and as inclusive as possible. We aim to recruit a team which broadly reflect the local communities which we serve; to work with and learn from each other to continually improve the service we deliver to our Readers. Our Equality, Diversity & Inclusion Group is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive. We welcome you to apply and be your authentic self.

When applying for a job with us, if an applicant has a disability covered by the definition outlined within the Equality Act 2010 and can show that they meet the ‘essential criteria’ described in the person specification for the role being applied for, they are guaranteed an interview for the job for which they are applying through our Disability Confident scheme.

If you need any support with your application, please contact us,

The closing date for this post is 10:00 Tuesday 3rd  February 2026. Should you be shortlisted, the first round of interviews will take place online on Tuesday 10th  February, with in-person interviews, being held in Birmingham , on Tuesday 24th February 2026. 

LocalMotion Torbay Change Coordinator

Can you bring the element of order to a complex, emergent and un-prescribed programme?

Do you believe systemic change is possible?

Are you passionate about logistics and people in equal measure?

Do you want to see long term change in Torbay?

We want to hear from you if you are interested in working at the heart of an exciting approach to change in Torbay. Utilising an innovative and long-term funding opportunity from LocalMotion, we are collaborating across sectors and communities in Torbay to:

● Work together differently, with authenticity and trust.

● Develop and share new skills and knowledge.

● Solve deep rooted challenges facing the area.

● Change the system in positive and sustainable ways.

To continue this work, we are looking for someone who is able to act as the glue for multiple moving parts. This role is the logistics aspect of a coordination function, working in partnership with an additional creative component.  If you think this sounds like you then we would welcome an application. 

This post is offered as a 0.6 FTE fixed term contract or secondment for 2 years, as an employee contract or consultant.

£22,066  p.a (Job evaluated salary of £36,777 p.a. pro rata), or daily rate of £217 per day. Flexible working patterns available.

To apply to this role, please complete the application form 

Please submit your completed application by midnight on Tuesday 20th January 2026.

If you would benefit from an informal conversation before submitting your application please contact Tracey Cabache at Torbay Communities

Planned date of interview: Please hold all day on Tuesday 27th January.

GoodGym brings people together to get fit by doing good — supporting older people, strengthening communities, and creating meaningful social connection. Behind every completed GoodGym task is a committed Operations Support Team working to make sure things run smoothly, safely and with heart.

We’re looking for an Operations Support Team Manager to lead this brilliant group. This is a role at the centre of GoodGym’s work with older people: the team you’ll be managing ensures thousands of tasks happen each year, connecting GoodGymers with people who need practical help or companionship. If you’re energised by problem-solving, motivated by purpose, and excited about building and supporting high-performing teams, you’ll thrive here.

This is an opportunity to shape how GoodGym completes our work with older people. You’ll improve systems, and guide a team that is deeply passionate about the difference their work makes. You’ll be part of a collaborative and mission-driven organisation.

OPERATIONS SUPPORT TEAM MANAGER

Team: Operations Support Team
Reporting to: Head of Operations

Location: Hybrid including Tues - Thurs based in our London office

Salary band: £28,078 - £34,318

Application closing date: 23:59 on 11/01/26

Please note the starting salary will be between the start and middle of the band.

Job overview:

Managing the day-to-day running of the Operations Support Team and increasing the number of GoodGymers completing Missions and Social Visits.
 

 Job Purpose 

• Manage the day-to-day running of Missions and Social Visits

• Manage the delivery of the Older People Operations business plan objectives

• Line manage the operations support team

• Contribute to the strategy of work supporting older people and identify opportunities for improvement

• Motivate operations support team to achieve agreed goals

• Identify areas in need of improvement and feeding back to the tech team. 

• Ensure adherence to the structures, systems and procedures to support volunteers, older people and referral partners in line with the aims of the organisation. 

Performance will be measured on:

• Achievement of team goals

• Smooth management of team

• Feedback from GoodGymers older people
   

Primary Responsibilities

Delivery management

• Manage the delivery of Missions and Social Visits

• Ensure prompt and accurate listing and confirmation of tasks

• Support Ops Support Team to undertake regular monitoring calls and ending pairings 

• Work to maintain balance of referrals and verified GoodGymers

• Monitor agreed performance indicators on older people work and motivate the team to achieve these and improve efficiency

• Oversee mission volunteer verification processes, reporting any concerns to the CEO in a timely manner

Safeguarding

• Be the designated Safeguarding Lead for GoodGym

• Manage and escalate any safeguarding matters arising in line with GoodGym’s Safeguarding Adults policy

• Manage and update GoodGym Safeguarding policies and processes for older people and GoodGymers

• Produce Annual Safeguarding report for Trustees

Referrals for older people

• Provide practical support to referrers where necessary

• Attend external meetings to support these partnerships as required

• Working with Head of Operations to grow and improve referrals for older people

• Feedback to Head of Operations on impact of work

Communications

• Supporting communications team with ideas for case studies, ensure testimonials are regularly updated

• Ensure Operations Support Team’s communication with GoodGymers is appropriate, adequate and ensure GoodGymers feel supported, in line with GoodGym’s ethos 

Reporting:

• Contribute information to reports for funders and funding applications 

• Report on progress to the staff team and trustees 

Management

• Line manage Operations Support Coordinators 

• Manage process of recruiting and supporting Operations volunteers

• Provision of regular support and supervision to the above, identifying and responding to training and development needs 

• Support the recruitment of and be responsible for the induction and training of new Older People Operations Coordinators 

• Provide information and support to staff in the wider central team in order to optimise GoodGym’s work with older people as required

Other Responsibilities

• Review and interpret feedback from older people, GoodGymers and third parties as well as data and flag concerns, operation-critical improvements

• Representing the Operations Support Team at organisation wide meetings

• Leading regular team meetings

• Ensure that information pertaining to older people, coordinators is up to date and is shared, recorded and stored in line with GoodGym’s confidentiality, information sharing and data protection policies.

• Maintain up to date knowledge of legislation, guidance and best practice in the sector

Working relationships

• Line management of Operations Support Coordinators 

• Management of Operations volunteers

• Reporting to Head of Operations

HOW TO APPLY

Please apply on our company website

GoodGym uses forms to ensure that our recruitment process is fair. Please follow the instructions at the top of the form and include as much information as possible. We want to hear how great a fit you are for the role and why you want to work with us.