Resident Support Outreach Officer
Vacancy Reference Number: PLA00646
Grade: SO2 - £33,759 - £34,986
Contract Type: Temporary- Fixed Term Contract (FTC)
Number of Posts: 1
Hours per week:35
Benefits and Allowances
Our existing terms, conditions and benefits are currently under review.
Role Purpose
Are you looking for a role that will offer practical support to help residents improve their circumstances? Do you have both sound knowledge and experience in benefits, homelessness, debt advice or a similar discipline? Do you want to help the Council improve the way it works with families and individuals who are struggling? If so, this could be the right role for you.
The Resident Support Outreach Team have been helping vulnerable households in the borough for the last 2 years to successfully transition on to Universal Credit, where eligibility criteria is met. We also provide support in other areas such as basic housing/rent arrears advice and grant applications which are identified by our troubleshooting, holistic approach.
It is clear many people across the borough need support both to be ready for their transition to UC, as well as help to successfully maintain their claims. It is therefore essential that any applicant has a proven track record of dealing with Universal Credit enquiries, as well as working with the vulnerable on a 1-1 basis. You will also possess good knowledge of other services within the borough that you can interlink with to provide the best outcomes.
The outreach team are currently working remotely, providing the same provisions, however, we do normally work from numerous outreach locations across the borough. It is our ambition to return to the face to face service when government safety guidelines allow. This means any applicant will also have experience in providing support both remotely and face to face.
It is essential that you have experience in delivering advice and assistance in either benefits, debt or homelessness advice or a very similar discipline. It is also essential that you have a proven track record of providing beneficial 1-1 support to the vulnerable on a varying number of issues.
We are very proud of our diverse, inclusive borough and we are looking for likeminded diverse and inclusive individuals to join our workforce. If you believe you have the necessary experience and you are genuinely passionate about helping others, please do apply as we would like to hear from you.
Key Responsibilities
1. To provide high quality advice to residents in the borough in relation to Universal Credit and the whole welfare system. To also provide advice on other matters such as (but not limited to) Housing, free school meals, NHS fines, energy grants and rent arrears.
2. Identify errors in Universal Credit calculation and information given to residents by the Department for Work and Pensions. Once identified, on-going support must be provided to ensure the error is corrected.
3. To undertake outreach using a holistic approach to advise and assist residents who may present with multiple issues and to provide wrap around support by way of on-going support and appropriate referrals to other partner agencies.
Additional Information
All applications should be made via our online application system, no CVs or alternative forms of applications are accepted.
Closing date: 07/06/2020
Interview Date: 25/06/2020
Please note interviews will be held via Microsoft Teams.
This is a fixed term contract for one year.
Willingness to work outside of contracted hours in the evenings and weekends subject to notice.
To comply with the requirement to carry out a DBS check on this role.
Application Details
This post is open to the following types of applicants: Redeployees/ Internal/ External
If this role is available to Internal employees only, this will include agency workers but does not include independent contractors or Skills Match trainees
All applications should be made via our online application system, no CV’s or alternative forms of applications are accepted.
Internal employees should apply via the council's Intranet. External applicants apply via the Council's website.
Fixed Term Contract (1 x 12 Months & 1 x 3 Months)
Closing Date: 09/06/2020
Interviews: W/C 29th June 2020 – TBC
Do you want to end homelessness and make a positive difference to people’s lives? Are you highly motivated and looking for a challenge? Do you want to use your excellent people skills to support people to move away from homelessness?
Thames Reach are committed to helping homeless and vulnerable people to live in decent homes, build supportive relationships and lead fulfilling lives. Our vision is to end street homelessness and our aim is to achieve the highest standards and effectiveness in delivery of our services.
Our Tenancy Sustainment Team (TST) is supporting people with histories of rough sleeping in their accommodation, and are supporting people to achieve their aspirations. We are looking for applications from people new to the homelessness sector and experienced case workers.
The Assistant Support Worker role would suit:
• People interested in working with people with rough sleeping histories sustaining their tenancies.
• People with experience of face to face or customer service work.
• An understanding of how to support people to manage and sustain tenancies and engage positively with their local community.
• People with experience of supporting and motivating people to engage with health services, employment, training and education.
• People who are able to establish and maintain positive and effective working relationship with other agencies such as referral agencies, health services, benefit services and registered social landlords.
• Those with strong administration experience who would like to work to support a key front line homelessness service.
You will play a key role in the development of our services and your work will contribute to influencing the future of service provision across the UK.
Successful candidates will demonstrate:
• The ability to provide a flexible and responsive service to people with rough sleeper histories.
• Excellent communication, organisation and creative problem solving skills.
• Commitment to working within the homelessness sector to support people to lead fulfilling lives.
• Creating and working through action plans and be strongly outcome focuses.
• The ability to follow instructions, manage and mitigate risk.
• The ability to use IT systems to communicate and record your work.
• Be confident in working autonomously as well as within a team, the role with involve office work and in the community.
As well as a great working environment we also offer:
• 6.5% employer & 1.5% employee contributory pension
• Development opportunities
• 29 days annual leave plus bank holidays.
• Reimbursement of the cost of annual eye test
• Season ticket/cycle loan
• Flexible Working
• EAP services
Thames Reach is committed to achieving a diverse workforce that reflects the communities we serve. We value, respect, and celebrate diversity. We welcome and encourage applicants from all sections of the community regardless of their history of homelessness, sex, race, disability, age, sexual orientation, or religious belief.
About our work and values
Do you have passion for your work, a commitment to excellence and a desire to support some of the most vulnerable and excluded people in our communities? Could you support us to make positive lasting changes in people’s lives?
Providence Row works with more than a thousand homeless and vulnerably housed people a year in East London, offering an integrated service of crisis support, advice, recovery and learning and training programmes. Our aim is to ensure that people who are so often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life away from the streets. Central to our work are our core values of Compassion, Respect, Inclusiveness, Empowerment and Justice. These inform the content, style and delivery of all our services.
We support clients in addressing their mental health, substance misuse needs and general wellbeing by building a positive relationship with the person, not just focusing on their problems, but by exploring their potential using a strength based approach. Providence Row works with people to improve their self-esteem and confidence, helping them rediscover their skills, get back into work and training and build stronger support networks.
Your contribution to our work and values
Passionate about providing quality support to some of the most vulnerable and excluded people in East London. You will have the drive and ambition to support your team to make positive lasting changes in people’s lives.
You will have experience in delivering a needle exchange service as well as an excellent knowledge of substance misuse support services. Expert in engaging through a low threshold service and a strong understanding of how other factors such as rough sleeping and mental health issues can impact a person’s health and wellbeing. You will live out our values in your approach to your work.
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more s... Read more
The client requests no contact from agencies or media sales.
The aim of the role is to ensure that every client can access their full range of rights through working effectively with other internal/external providers so that they can move to a more settled way of living.
The Project Worker role will be to support people experiencing marginalisation or disadvantage resulting from homelessness, poverty, substance misuse, mental health problems or social isolation to achieve settled and healthier lives. The role focuses on supporting clients to move on in a safe, sustainable and healthy way. The Project Worker reports directly to the Resettlement Manager and plays a key role in delivering SIFA Fireside’s vision.
A key aspect of this role is to work effectively in partnership with the wider team to help clients to access accommodation, training, education, and employment opportunities. You will be working with clients to remove any barriers to accessing these opportunities.
The Project Worker will contribute to the provision of our ‘Changing Lives’ Resettlement service which supports people experiencing marginalisation or disadvantage as a result of homelessness, poverty, substance misuse, mental health problems or social isolation, to help them achieve settled and healthier lives.
The client requests no contact from agencies or media sales.
Domestic Abuse Duty Practitioner
Colchester, Essex
About Us
We are Next Chapter, a domestic abuse charity that provides free and confidential services to support people who are currently experiencing, or have previously experienced, domestic abuse. We work across Tendring, Colchester, Maldon, Chelmsford, Braintree and Uttlesford.
Formerly known as Colchester & Tendring Women's Refuge, our mission is to provide rapid responses that increase safety for all victims, enabling them to rebuild their lives and create lasting change.
We are passionate about ensuring that everyone has the opportunity to live their life free from domestic abuse. We’re currently looking for a Domestic Abuse Duty Practitioner to join us in Colchester.
The Benefits
- Salary of £22,070 - £24,831 per annum DOE & qualifications
- Career development and progression opportunities
- Join a skilled team who are passionate about making a positive change
If you have a background in duty, helpline, support and/or advice work and experience of supporting people affected by domestic violence, this is a great opportunity to make a real difference with an established charity.
We strive to create a welcoming environment that enables our staff to give their best every day, because we understand how important it is to be supported both personally and professionally.
We’re open, honest and fair in everything we do and are passionate about challenging injustices and enabling the voices of survivors to be heard. If you want to help us work towards a future without domestic abuse, we want to hear from you.
The Role
As a Domestic Abuse Duty Practitioner, you will provide a high-quality telephone frontline service to victims of domestic abuse and professionals.
Working as part of the Community Outreach Team, you will manage referrals both online and over the phone, as well as responding to live webchat enquiries via the website.
Additionally, you will:
- Work with multiple agencies to ensure that individuals receive the best support possible
- Carry out an initial needs and risk assessment for individuals
- Handle sensitive calls and deal with crisis intervention
- Signpost individuals to any other beneficial services
- Maintain accurate and confidential service user records
About You
To join us as a Domestic Abuse Duty Practitioner, you will need:
- Experience of working with individuals experiencing domestic abuse and other vulnerabilities
- Previous experience of duty, helpline, support and/or advice work, handling complex and sensitive calls and being able to respond to crisis intervention
- A good understanding of domestic abuse and its impact on victims and their children
- An understanding of the principles of risk assessment, safety planning and risk management for victims of domestic abuse and their children
This post is open to female applicants only as being female is deemed to be a genuine occupational qualification under Schedule 9, Paragraph 1 of the Equality Act 2010.
Experience or knowledge of any of the following would be beneficial: multi-agency partnership working, working in a community or voluntary organisation, trauma-informed care, child protection issues and the legal responsibilities surrounding these issues, current welfare rights legislation and its impact on individuals leaving abusive relationships, or the criminal justice system and civil and legal orders available to victims of domestic abuse.
Other organisations may call this role Caseworker, Support Worker, Domestic Violence Support Worker, Case Worker, Abuse Caseworker, or Protective Services Worker.
Next Chapter is committed to creating an inclusive environment which celebrates difference and allows our staff and service users to flourish.
So, if you’re looking to take your next step as a Domestic Abuse Duty Practitioner, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Dartington, Nr Totnes
£9.34 - £9.98 per hour (plus a night premium)
We are looking for amazing Bank Support Workers to join the team at Robins, our 10 bed Residential & Short Break Home in Dartington.
We understand that different people have different needs and life commitments.
As a Bank Support Worker, you’ll have flexibility and access to shifts that fit in with your lifestyle. Bank working could be your main method of working or a secondary role. You may want day or night shifts, be returning to work after a break, or be using it as a stepping stone to a more permanent role by gaining skills and experience in a supportive environment.
Children and young people with learning disabilities and their families are at the heart of everything we do, and we want every person we support to have a great life with excellent outcomes. We couldn’t achieve that without all the great Support Workers who join our care teams. It all starts with you!
There is no such thing as a ‘typical’ Support Worker. Our staff come from lots of different backgrounds, people with little or no experience but want a job that involves helping people, those who want a change of career as well as experienced Support Workers. The one thing that links them all together is their desire to work with young people who have learning disabilities, make their lives better, and help them to learn something new or take a further step towards independence. Our Support Workers certainly don’t see what they do as ‘just another job’.
Ideally, you will have previous experience in this sector and hold a Level 3 Diploma in Residential Childcare (or equivalent). Though this qualification is by no means essential, a willingness to gain the qualification within 2 years is required. Defined as a “Good” provider by Ofsted, Robins are looking for “Outstanding” staff who will deliver support in a professional, caring way.
In return, we would like to support you in making care work your career, offering you an extensive induction on commencement of employment and an amazing array of training opportunities. We will also work with you on your own individual development plan to help you progress your career and become one of our Senior Workers in the future.
We are a well-established charity that provides an excellent range of staff benefits including 28 days’ annual leave pro rata on starting, a company pension scheme and a staff discount scheme.
Lifeworks is committed to safeguarding and promoting the welfare of children and young adults and we expect all staff to share this commitment. For this post, pre-employment checks will be carried out, references will be sought, and successful candidates will need to undertake an enhanced DBS check.
As a Disability Confident Employer, we are committed to encouraging applications from applicants who declare they have a disability, provided they meet the minimum job criteria as specified in the person specification, by offering a guaranteed interview.
All communication relating to your application, including any invitations to interview will be communicated by email. Please check your spam folder regularly for missed emails.
PLEASE NOTE: in accordance with the Children’s Home Regulations 2015, applicants need to be 21 years or over to be able to work at Robins.
To apply for the role of Children and Young People’s Support Worker (Bank Shifts), please apply via the button shown.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Additional Keywords: Children and Young People’s Support Worker, Support Worker, Healthcare Worker, Healthcare Co-ordinator, Social Care Worker, Care Assistant, Healthcare Assistant, Social Care Assistant, Healthcare, Social Care.
Dartington, Nr Totnes
£9.34 - £9.98 per hour
Full-time/part-time hours available
We are looking for amazing Support Workers to join the team at Robins, our 10 bed Residential & Shortbreak Home in Dartington.
Children and young people with learning disabilities and their families are at the heart of everything we do, and we want every person we support to have a great life with excellent outcomes. We couldn’t achieve that without all the great Support Workers who join our care teams. It all starts with you!
There is no such thing as a ‘typical’ Support Worker. Our staff come from lots of different backgrounds, people with little or no experience but want a job that involves helping people, those who want a change of career, as well as experienced Support Workers. The one thing that links them all together is their desire to work with young learning disabled people, make their lives better and help them to learn something new or take a further step towards independence. Our Support Workers certainly don’t see what they do as ‘just another job’.
No two days will be the same as you will get involved in a variety of different tasks and activities while helping young people to learn the skills they need to live the life they choose.
As a full-time Support Worker on days, you will work a pattern of 2 days on, 2 days off and as shifts are planned in advance, you will know exactly what your work pattern is so that you can plan your life outside of work. A typical term-time day shift is 07:00 - 10:00 and 14:30 - 21:30 and during school holidays and at the weekends, the shift is usually 08:00 – 20:00. Part-time shifts are also available.
A typical weekday night shift is 21:15 – 09:15 during term time and on Saturdays and during school holidays it is 20:00 – 08:00 with a working a pattern of 3 nights on, 3 nights off.
Part-time hours are agreed at the point of job confirmation and discussed within interview. Bank staff are able to work with us to choose their hours to meet business needs within our standard shift patterns.
Ideally, you will have previous experience in this sector and hold a Level 3 Diploma in Residential Childcare (or equivalent). Though this qualification is by no means essential, a willingness to gain the qualification within 2 years is required. Defined as a “Good” provider by Ofsted, Robins are looking for “Outstanding” staff who will deliver support in a professional, caring way.
In return, we would like to support you in making care work your career, offering you an extensive induction on commencement of employment and an amazing array of training opportunities, we will also work with you on your own individual development plan to help you to progress your career and become one of our Senior Workers in the future.
We are a well-established charity that provides an excellent range of staff benefits including 28 days’ annual leave on starting, a company pension scheme and a staff discount scheme.
Lifeworks is committed to safeguarding and promoting the welfare of children and young adults and we expect all staff to share this commitment. For this post, pre-employment checks will be carried out, references will be sought, and successful candidates will need to undertake an enhanced DBS check.
As a Disability Confident Employer, we are committed to encouraging applications from applicants who declare they have a disability, provided they meet the minimum job criteria as specified in the person specification, by offering a guaranteed interview.
PLEASE NOTE: In accordance with the Children’s Home Regulations 2015, applicants need to be 21 years or over to be able to work at Robins.
All communication relating to your application including any invitations to interview will be communicated by email. Please check your spam folder regularly for missed emails.
This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Additional Keywords: Support Workers, Healthcare Worker, Healthcare Co-ordinator, Social Care Worker, Care Assistant, Healthcare Assistant, Social Care Assistant, Healthcare, Social Care.
Support Worker – Evenings / Weekends
Based from one of our sites in Tendring, Colchester, Maldon, Chelmsford, Braintree or Uttlesford
Do you have experience of working with vulnerable individuals or of working in a residential care setting? Want to take on a challenging, yet highly rewarding role that you can fit around your existing responsibilities? If so, read on.
About Us
We are Next Chapter, a domestic abuse charity that provides free and confidential services to support people who are currently experiencing, or have previously experienced, domestic abuse. We work across Tendring, Colchester, Maldon, Chelmsford, Braintree and Uttlesford.
Formerly known as Colchester & Tendring Women's Refuge, our mission is to provide rapid responses that increase safety for all victims, enabling them to rebuild their lives and create lasting change.
We’re currently looking for a number of Support Workers to join us on a part-time basis, working evenings and weekends.
The Benefits
- Salary of £18,971 pro rata
- Career development and progression opportunities
- Join a skilled team who are passionate about making a positive change
- Help to create a positive and welcoming environment in our refuge
This is a fantastic opportunity to build on your existing expertise and join a forward-thinking charity in working towards a future free of domestic abuse.
Once you join us, you’ll discover an open, honest and collaborative environment where staff are empowered to develop, both personally and professionally.
The evenings and weekends can be a particularly lonely time for our refuge residents, and you will play an important part in helping them to recover and start rebuilding their lives.
The Role
As a Support Worker, you will provide emotional and practical support to women in our Recovery Refuge.
Specifically, you will:
- Ensure that any advice or assistance you provide is in line with current safety and support plans
- Encourage residents to get involved with social activities
- Support new residents and provide a tour of the refuge
- Welcome out-of-hours admissions and complete the admissions process
About You
To join us as a Support Worker, you will need:
- Experience of working with vulnerable individuals or experience of working in a residential care setting
- An understanding of safeguarding procedures and the legal responsibilities surrounding these issues
- Knowledge of confidentiality protocols and boundaries and the ability to maintain confidentiality at all times
- An understanding of the principles of risk assessment, safety planning and risk management for vulnerable individuals
This post is open to female applicants only as being female is deemed to be a genuine occupational qualification under Schedule 9, Paragraph 1 of the Equality Act 2010.
Experience of any of the following would be beneficial: working in a community or voluntary organisation, working with individuals with substance misuse issues, or working in domestic abuse services.
You may have previously worked as a Residential Care Assistant, Domestic Abuse Support Worker, Caseworker, Refuge Support Worker, or Women’s Refuge Support Worker.
This is a part-time role. We have the following hours available:
- 20 hours per week, 5pm – 10pm, Monday – Thursday
- 16 hours per week, 5pm – 10pm, Friday, and 4:30pm – 10pm on weekends
- 16 hours per week, 8am – 4:30pm on weekends
Next Chapter is committed to creating an inclusive environment which celebrates difference and allows our staff and service users to flourish.
So, if you’re looking to take your next step as a Support Worker, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.
Redthread works with vulnerable young people in crisis. Whether they have been the victim of a stabbing, are seeking support for anxiety, have suffered a sexual assault, or want to find a new home beyond the reach of a gang, we support them to overcome the challenges they face through our dynamic youth work programmes.
We are launching our Youth Violence Intervention Programme (YVIP) at three new hospitals in London this year with funding from the Mayor’s Office for Police and Crime. We’re recruiting and training three dynamic new teams who will set up and embed the service in Croydon University Hospital, University Hospital Lewisham and Queen Elizabeth Hospital in Woolwich. Each team consists of a team leader, two youth intervention practitioners and a programme coordinator, and we are looking for one more Youth Intervention practitioner to join each team. We are particularly keen to find people local to each hospital who know the area and have good networks.
During the Covid-19 outbreak, our teams are working from home, still taking referrals from the hospitals and offering phone support to young people. We will go back to working in the hospitals when it is safe to do so and are in discussion with our clinicians about how to make this happen, but this role may begin working from home.
“Redthread youth workers are doing an incredible job helping young victims to move away from the circles that led to them getting hurt” (Sadiq Khan, Mayor of London)
The purpose of the role is to work with young victims of violence and exploitation in the ‘teachable moment’, empowering them to make positive choices and working with partner agencies for long-term change.
For full details on the role please see the application pack on our website via the button below.
Closing date: 10am, Monday 15th June 2020
Online Assessment: 24th June 2020
Redthread has over twenty years' experience supporting young people aged 11 to 25 as they transition into adulthood. We particularly seek t... Read more
The client requests no contact from agencies or media sales.
Look Ahead supports around 8,000 people across London and the South East each year. People who for a variety of reasons may need some extra suppor... Read more
Watch our men change their lives and share in their successes
Nehemiah runs two first-stage houses, one in Streatham and one in Croydon. Our Supported Housing Team run recovery programmes in both these houses, under the supervision of the Supported Housing Manager. The two houses offer fourteen places to vulnerable adult men, to take part in our programme. Two move-on houses are located in Clapham, housing nine men.
We seek someone who is passionate about seeing men transform their lives. The successful candidate will have 4-5 years’ experience in the sector and specific experience in all three areas of our service delivery - referrals, programme delivery and resettlement. A good understanding of the behaviour of clients with complex trauma is important in our work.
The post will involve undertaking on-call duties no more than once a month and there is a small remuneration for this duty. Staff carry the on-call phone at all times for one week, and are ready to respond to emergencies. However, such call-outs are infrequent.
Our vision
The Nehemiah Project is a Centre of Excellence for rehabilitating men from addiction and crime, t... Read more
The client requests no contact from agencies or media sales.
We have an exciting position of DayLight Worker in our crisis service.
Title: DayLight Worker
Salary Grade: £21,720 FTE per annum incl. Outer London Weighting (OLW)
Responsible to: Services Manager (Complex Needs & Crisis)
No. of Hours: 37.5 hours per week
Main Base/s: West Hertfordshire (Watford)
1. Expectation to work across Hertfordshire to exercise the duties of the role.
2. Due to social distancing and lockdown restrictions as a consequence of the Covid 19 Pandemic this post will require working from home until Government guidance enables us to return to office and community-based provision.
Purpose of Post
The purpose of this post is to be a key member of staff delivering the DayLight Mental Health Crisis Service, complementing our out of hours NightLight provision.
Services
- To play an integral role in instilling HMN’s values through the DayLight Mental Health Crisis Service.
- To provide short-term crisis resolution support to clients who are in crisis and experiencing emotional distress.
- To provide a prompt, effective response to anyone experiencing a mental health crisis and/or emotional distress during normal daytime opening hours when NightLight isn’t operational.
- To play a key part in the development and delivery of quality crisis support services.
- To provide consistent and clear line management and leadership to a diverse team.
- To work with the NightLight Services Manager and Services Manager (Complex Needs & Crisis) to generate new approaches to crisis support services in line with identified need.
- Ensure the delivery of quality services at all times.
The objectives of Hertfordshire Mind Network’s DayLight Mental Health Crisis Service are:
- To improve the mental wellbeing of people experiencing mental health crisis in Hertfordshire.
- To increase early access to help for people experiencing mental health crisis in Hertfordshire, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
Closing date for receipt of applications is Thursday 11th June 2020 by 10am.
Interviews shall take place on Tuesday 23rd June 2020 using Microsoft Teams.
TO APPLY AND FOR MORE INFORMATION
Please note, you are not applying at this stage. Please click 'Apply' to be redirected to our website where you can download the job description and find further details on how to apply.
Salary: £23, 568 per annum
Working Pattern: 40 hours per week, Monday to Friday with occasional evenings and weekends
Basis: Fixed term contract for 12 months
Location: Southampton / home based
We are looking for a Specialist Domestic Abuse Coach to join our brand new, innovative service to support women with complex needs and their children who are experiencing domestic abuse This is an exciting new service developed in partnership with Southampton City Council and the Society of Saint James. The service is being set up to support the most entrenched women who have a history of complex needs and domestic abuse. We are seeking specialist coaches to come and support setting up the service and delivering it. You will be working in a psychologically informed environment and adopting a strengths based approach. We are looking for creative colleagues, who can find ways to engage women who are historically more difficult to engage. You will work closely with Southampton’s homelessness team and key partner agencies and will receive an excellent training package in order to equip you with the resources to provide creative and dynamic support, including professional reflective practise sessions and clinical supervision, which will be provided by a clinical psychologist.
Our Supported Housing department has a well-established expertise in delivering bespoke domestic abuse services for underrepresented groups. We have nationally recognised domestic absue services for those who identify as LGBTQ+, women from a South Asian background and women with complex needs.
Driven by our vision for everyone to have the opportunity to have a place that they can call home, we’re a leading social housing provider with a mission to deliver good quality, affordable homes to people who need them most.
We’re looking for like-minded people to join our team of over 800 colleagues who embody our values of being ethical, ambitious, passionate, agile and commercial, as well as people who want to make a difference and transform people’s lives.
If you have what it takes to support women who can have multiple complexities and difficulties in engaging with services, the ability to safety plan and build a strong foundation for their future please consider applying for this exciting role.
The Role:
- Manage a caseload of women who have complex needsensuring a strengths based approach that enables them to realise their potential, access support, increase their self-esteem, reduce their risks and make safe choices.
- To be an ambassador for the Southampton Domestic Abuse Complex Needs Service, working in partnership with local specialist support agencies and statutory organisations, and ensuring attendance at local MARAC and MASH meetings.
- Working closely with key partners, deliver quality, outcome focused coaching support sessions in both one-to-one sessions and group sessions, providing both emotional and practical support; including but not limited to support sessions on keeping safe, healthy relationships, substance use, mental health and wellbeing, finance and budget management and employment skills and housing.
- Maintain up to date risk assessments, including the DASH at referral, and support plans for all customers and ensure that safety planning is a major component of this as well as compliance with Stonewater Safeguarding policies and procedures; appropriately managing safeguarding concerns to ensure excellent safeguarding practice is embedded within your work.
- Encourage co-production with customers, using a range of engagement techniques to seek the views of customers on the service and explore any ideas / improvements for future service provision.
The Person:
- Proven experience of working with people who have multiple complex needs and/or domestic abuse.
- Experience in completing DASH risk assessments and carrying out robust safety planning.
- An understanding of the practical, emotional, economic and social issues of those experiencing Domestic Abuse, particularly those who have complex needs.
- Proven experience of complex caseload management, with a clear focus on outcomes for customers and their wider community and ability to record concise, accurate case notes and support paperwork.
- Ability to demonstrate partnership working with specialist agencies such as mental health teams, offending services or other relevant services. And experience of attending MARAC and MASH meetings, with an understanding of the processes behind these meetings.
- Ability to provide quality casework.
More details can be found in the information pack.
*Applications may close earlier than the date shown*
Appointment to this role will be subject to a satisfactory Disclosure and Barring Service Check, satisfactory references and possession of a valid Right to Work document.
Our Offer:
At Stonewater we offer excellent benefits which help make us a great place to work!
- A retirement savings plan – up to 7% matched contribution rate
- Career development and progression opportunities
- Holiday starting at 26 days with the option to buy/sell
- Deals and Discounts on shopping, travel, optical etc.
- Healthcare cash plan
- Cycle to work scheme
- Annual Company Day
- Values Award celebration events
- Team building days
And much more…
Stonewater supports equality of opportunities and are dedicated to being a diverse, inclusive, and supportive workplace.
Are you ready to #DiscoverStonewater?
The client requests no contact from agencies or media sales.
SUPPORT WORKER, EDWIN HOUSE INPATIENT DETOX UNIT, NOTTINGHAM, PERMANENT, 37 HPW, FRWK03 £16,778 - £17,811 FTE
Framework Housing Association is the lead provider of drug and alcohol treatment within Nottingham City and is excited to be able to offer this unique opportunity in a brand new service.
Framework is looking to appoint a Support Worker that will provide high standards of care and support alongside Registered Nurses within its Inpatient Detox provision. The IPDU sits within the Edwin House service which is a CQC registered service located in Nottingham and provides residential and nursing care for people who experience health issues related to substance misuse.
Excellent communication skills are essential alongside experience of working with vulnerable people.
Please note support workers are required to work shifts over a 24 hour period, 7 days a week.
For more information please contact: Adam Sutcliffe
What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.
Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.
97% of the workforce in a recent staff survey said they were proud to work for Framework.
Framework is an Equal Opportunities Employer. Registered charity No: 1060941.
As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.
CVs will not be accepted
NO AGENCIES PLEASE
Framework is a charity delivering housing, health, employment, support and care services to people with a diverse range of needs. Regardless of... Read more
The client requests no contact from agencies or media sales.