Programmes & Community Co-ordinator
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
ABOUT US
The Great Friendship Project is an award-winning organisation tackling loneliness through research-informed community programmes, campaigns, and partnerships.
We design and deliver social interventions that help people build real-world friendships, strengthen social confidence, and rise out of loneliness.
Over the past four years, we have delivered hundreds of community activities, partnered with major brands and public institutions, contributed to national research and policy conversations, and built a highly engaged community of tens of thousands of young adults.
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THE ROLE
We are looking for a new Programmes & Community Coordinator to help turn ambitious ideas into well-run programmes with meaningful impact.
This is a varied, hands-on role at the heart of a growing organisation. Working closely with the Founder and CEO, you will coordinate programmes from planning through to delivery, support our volunteer team and ensure that participants receive a consistently welcoming and well-organised experience.
You will also strengthen the systems and processes behind our work, helping us deliver programmes that are effective, sustainable and capable of growing.
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PROGRAMME DELIVERY
- Programme Coordination - Coordinate the planning and delivery of community programmes, pilots, campaigns and other initiatives
- Delivery Logistics - Manage programme schedules, venues, partners, materials and communications to support smooth delivery
- Participant Experience - Act as a friendly and reliable point of contact for participants and help create welcoming, inclusive and well-organised experiences
- Impact & Improvement - Collect feedback, track participation and outcomes, and identify ways to continually improve our programmes
VOLUNTEER COORDINATION
- Recruitment & Onboarding - Support the recruitment, selection and onboarding of volunteers involved in programme delivery
- Training & Support - Coordinate volunteer training, shadowing, guidance and ongoing development
- Rotas & Communications - Manage volunteer availability, rotas and communications, ensuring people understand their responsibilities and feel supported
SYSTEMS & OPERATIONS
- Planning & Organisation - Maintain clear plans, timelines, schedules and task-management systems across programmes
- Process Development - Build and improve practical processes that strengthen delivery, reduce manual work and prevent important tasks from being missed
- Systems Management - Maintain digital tools, databases, records and shared documentation so that information remains accurate and accessible
- Documentation - Develop templates, guidance and playbooks that support consistent delivery and organisational growth
PARTNERSHIPS & GROWTH
- Partnership Support - Help coordinate relationships with venues, delivery partners and other external organisations
- Fundraising Support - Contribute to funding research, applications, reporting and partnership follow-up
- Campaigns & Growth - Support the delivery of campaigns, stakeholder events and other opportunities to extend our reach and impact
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WHO YOU ARE
- Organised & Reliable - You can manage competing priorities, maintain accurate systems and ensure that tasks, deadlines and follow-ups do not get missed
- People-Focused - You understand how to support volunteers and create welcoming experiences for people from different backgrounds
- Confident Communicator - You can build positive relationships with community members, volunteers, colleagues, partners and other stakeholders
- Problem Solver - You take initiative, respond calmly when plans change and find workable solutions to operational challenges
- Tech-Savvy - You are confident using digital tools and can improve processes to make work clearer, more efficient and easier to manage
- Flexible - You're able to work evenings and weekends to support programme delivery, with Time Off in Lieu provided
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EXPERIENCE - ESSENTIAL
- Experience in an operations, coordination, programme delivery, or project support role with responsibility for outcomes
- Experience managing multiple priorities across people, systems, and deadlines in a small or fast-moving organisation
- Confidence taking ownership, exercising judgement, and working with limited supervision
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EXPERIENCE - DESIRABLE
- Experience in a charity, community, events, or volunteer-led environment
- Experience supporting partnerships, fundraising activity, or grant applications
- Experience working closely with senior leadership or a founder
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BENEFITS
Beyond the opportunity to play a pivotal role in a growing social movement, we provide a supportive environment designed to help you thrive personally and professionally.
- Meaningful Work - Play a central role in tackling loneliness and helping people build lasting, real-world friendships
- Flexible Working - Work across home, co-working and community settings, with autonomy around how you structure your week
- Annual Leave - 20 days' annual leave, plus bank holidays and your birthday off, increasing by one day for each completed year of service up to five additional days
- Learning & Development - Receive mentoring and relevant training while developing experience across programme delivery, operations, partnerships and leadership
- Progression Opportunities - Shape a new role designed to develop as the organisation continues to grow
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HOW TO APPLY
Please complete our online application form by Thursday 13th August 2026 at 11pm.
If you have any questions about the role or application process, please contact us by email or through the enquiry form on our website.
Non Charity Employer
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The Great Friendship Project is an award-winning non-profit organisation tackling loneliness through campaigns, research and community activities.
