Mental health jobs

About the role:

Our Women’s Respite is a vital service that provides safety, stability, and support for women with complex needs – from those escaping domestic abuse to those facing homelessness, mental health challenges, substance use, and trauma. 

As a Specialist Complex Needs Worker, you will play a pivotal role in transforming the lives of women who have experienced violence against women and girls (VAWG). Working within our accommodation service, you will support clients facing multiple disadvantage, ranging from complex needs to medium and lower levels of support, always tailoring your approach to each individual. This is a role where gender-informed and trauma-informed practice is at the heart of everything you do, ensuring that each client is met with understanding, dignity and a pathway towards safety and stability. You will work closely with external partners and attend multi-agency forums such as MARAC, helping to reduce harm, open up opportunities and ensure every woman feels safe enough to take their next step forward.

Your days will be as varied as they are impactful, one moment you may be facilitating a conversation to encourage engagement in training or education, the next you could be connecting someone with specialist mental health or substance use services, arranging access to primary healthcare or building confidence through meaningful activities within the hostel. Every interaction is an opportunity to empower clients to sustain their accommodation, improve wellbeing, strengthen community connections and move towards independence.

About you:

• Experience supporting women with complex needs, including those who have experienced VAWG, homelessness, mental health issues, or substance use.
• A person-centred approach, using harm minimisation and recovery principles.
• Creativity, flexibility, and resilience in engaging clients who may be hard to reach.
• Strong teamwork skills and the ability to work in a fast-paced, dynamic environment. 

*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).       

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing Date: Sunday 21st September at midnight

Interview date: Monday 29th September online via Microsoft Teams

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant. 

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Job Title: Service Manager

Location: Royal Borough Kensington and Chelsea (RBKC)

Salary: £38,700

Shift Pattern: 37.5 hours per week, Monday to Friday, 09:00 - 17:00. Onsite face to face service, with flexibility around these hours required. All managers, including this position will take part in the out of hours on call duty. 

As a note, this is one of two positions. This position is a permanent post, and we also have a 12 month fixed term contract opportunity live via Job ID 268355

About the Service Manager Role

We have an exciting opportunity, perfect for you if you are looking to take the next step in your career within a supported housing service! This is a great opportunity for current deputy service managers, or experienced support workers (and/or equivalent) looking for that next step! 

We're looking for a natural leader, someone with experience in supporting people who have struggled with homelessness, substance use, mental health, and/or offending backgrounds. You will be confident in your experience and knowledge and be able to use this to support and lead your team to feel empowered within their roles so they can deliver a seamless and supportive service to our residents to overcome their own personal challenges, and to achieve their personal goals and milestones.

You will have a passion for what we do, and an understanding of the multiple needs that our residents may have, and able to provide a solutions based approach in your work. This role is perfect for someone who is determined, takes pride in their work, and is able to motivate a diverse team. The role includes:

• Leading and motivating a team to deliver high-quality care and support
• Managing complex situations and driving service improvements
• Support a team who directly support individuals in their recovery journey
• Working closely with other teams and organisations to ensure the right support is provided
• Risk Management, Information Management, and Case Recording
• Property and Housing Management
• Financial Management

What we're looking for in a Service Manager:

• Experience in supporting people who have multiple and complex needs including mental health, homelessness, substance use, offending backgrounds
• Experience in frontline, and now able to empower a team to deliver a seamless service
• Confident leadership skills and ability to inspire and motivate a team. While you’ll have support from management, this role requires someone who can take ownership and lead with confidence
• Confidence in using IT; we use various systems and software's so need someone who is confident in learning new IT skills and can navigate around computer systems
• Ability to drive the service forward and implement improvements
• Confidence in managing complex situations and making decisions
• Ability to work at pace, using initiative, making decisions, and proactiveness in your approach
• Alignment with our values of Ambition, Empowerment, Transparency, and Inclusivity

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing
• Eligibility to register with Blue Light Discount Card
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• Be part of an organisation which believes good care and support improves lives.
• Join an organisation with a mission to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.

We are committed to Equity, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We have a team of ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity. SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.

Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.  

ADDITIONAL INFORMATION

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We are an inclusive employer and encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Service Manager | Residential Manager | Homelessness | Complex Needs | Trauma-Informed Care | Psychologically Informed Environment (PIE) | Recovery and Rehabilitation | Independent Living | Person-Centred Support | Leadership and Management | Team Development. 

Mind in Enfield and Barnet is seeking Community care coordinators for some of our most vulnerable users of emergency services. These roles have been developed to further support our service users alongside our statutory partners at North Middlesex NHS Foundation Trust Emergency Department, to increase their wellbeing, confidence, social integration, and independence.

The successful candidates will be responsible for working with service users during periods of crisis and support them through their journey of recovery to ensure that they are receiving the support most beneficial to them. This will be achieved through a person-centred approach to ensure that the views of service users are central to the planned support they receive.

The successful candidates will take a lead in working with service users to assess needs/barriers preventing clients from recovery, working with them to create a personal action plan, and monitoring and evaluating outcomes and progress.

Independence will be encouraged through self-management and recovery.

The roles will involve working in the community and with the wider team as well as our partner organisation North Middlesex NHS Foundation Trust Emergency Department to ensure that the community is kept up to date with the services that we are offering and the strong reputation of Mind in Haringey as a leading provider of mental health services in the borough is maintained.

The Choir with No Name London – Choir Manager
Part time (20 hours per week)

£35,057.32 (pro rata)
One-year fixed term with possibility of extension

About us:

The Choir with No Name runs choirs and builds joyful singing communities with people impacted by homelessness and marginalisation, around the UK. We currently have choirs in Birmingham, Liverpool, London, Brighton, Coventry, Cardiff and Sheffield.

We were founded on the premise that singing makes you feel good - it helps you to build confidence, skills and genuine, long-lasting friendships. Our choir members are people who have experienced homelessness, or who are going through a tough time in their lives. Our choirs are a supportive, safe space for people to be among friends, where they can experience the joy of singing together, have fun, build confidence and skills, and feel more able to tackle life's other challenges, such as securing housing or finding work.

What we do is simple: our choirs meet once a week for a cuppa and a catch up, we then sing our hearts out for an hour and a half and sit down together afterwards for a hot meal cooked by volunteers.

We perform regularly at a whole load of different places, including local homeless hostels, community festivals and world-class venues, such as the Cadogan Hall and Brighton Dome. Gigs are a highlight for everyone at the Choir with No Name, offering members something to work towards together and feel proud of, showcasing their many talents to the world. The thrill of performing in front of appreciative audiences in inspirational venues can instil a sense of purpose and self-worth that may have been lost along the way.

We also deliver community projects for people at risk of homelessness, or who are experiencing related issues (such as mental health challenges, drug and alcohol addiction, refugees and asylum seekers) in each of the cities where we work, motivated by a desire to share the joy of singing with as many people experiencing isolation and marginalisation as possible, and hopefully recruit a few more choir members along the way!

About the role:

We are looking for a highly motivated and creative manager for our London choir involving people impacted by homelessness. You’ll be part of a supportive team at CWNN and will work closely with our choir director to deliver fun, inclusive, welcoming rehearsals and gigs throughout the year.

This is an exciting and varied role working with our choir members and volunteers to support the safe running of weekly rehearsals, as well as delivering regular gigs and outreach workshops across London (and beyond!).  You will need to be available to attend Monday night rehearsals in Stoke Newington London and have an understanding of working with people who have experienced complex trauma. We are looking for someone with impeccable organisational skills and the ability to multitask, as well the ability to take a creative approach to delivering inclusive group activities. Experience in volunteer and project/event management is desirable, as is a love of music and an understanding of the positive impact of singing together.

If you think you have the skills and drive to successfully manage our fabulous London choir, then get in touch!

The closing date for applications is Monday 22nd September at 9am

Do you want to make a real difference for people living with mental ill health in your community? Are you enthusiastic, creative and able to inspire others to get involved? If you can embody our values of Hope, Courage, Togetherness, and Responsiveness, and want to help others build resilience and manage their wellbeing, we’d love to hear from you.

Fundraising Officer
Reference: 299
Contract: Permanent
Working hours: Part time, 30 hours per week
Salary: £30,405 Per Annum FTE (£24,324 for 30 Hours)
Based: Watford Wellbeing Centre, WD24

About Us:

Hertfordshire Mind Network deliver essential mental health support in Hertfordshire, providing a diverse range of services from our seven Wellbeing Centres and other venues across all ten districts of the county. Funded locally, our services are available to all residents in Hertfordshire over the age of 18 and we offer dedicated services for 5–18-year-olds.

We help individuals experiencing mental ill health to make choices, find their solutions, build resilience and manage their wellbeing. We offer opportunities for individuals to get support to allow them to recover from or live with mental ill health.

Each year, we help 15,000 people experiencing mental ill health.

About the Role

Hertfordshire Mind Network (HMN) is a local Mind, we are an independent charity, although affiliated to national Mind – the leading mental health charity in England and Wales, we are not funded by our affiliation, we are responsible for raising our own funds directly through contracts, grants and fundraising.

As a Fundraising Officer, you’ll play a key role in expanding our fundraising activity across Hertfordshire. We’re looking for someone proactive and energetic, who can grow connections, raise our profile, and build lasting relationships across the community.

This role is an exciting opportunity to engage with a wide range of supporters – from individuals and community groups to local businesses and organisations – helping to raise both awareness and vital income for Hertfordshire Mind Network.

This varied role has key responsibilities in the following areas:

• Community Fundraising
• Corporate Partnerships
• Communications & Messaging
• Income Tracking & Reporting

We offer:

• Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
• An additional day of leave each year for your birthday following completion of probation period.
• Ongoing training relevant to your role.
• An Employee Assistance Programme.
• Cash plan health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
• Eligibility for blue light card.

Closing date for receipt of applications is 28th September 2025.
Interviews to be held on Wednesday 15th October in our Watford Wellbeing Centre.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Equal Opportunities

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

Fundraising Officer - Community & Corporate

Hours: Full-time, 37.5 hours per week (flexible hybrid working, compressed hours considered)

We are looking for someone who enjoys connecting with people and making things happen.

This is your chance to take the lead on growing our community and corporate fundraising, helping us reach more young people with vital mental health support.

At Be Free Campaign, we are youth-led, passionate, and not afraid to do things differently. We work across schools, universities, and community settings to challenge stigma, build understanding, and create fairer mental health support, especially for young people in racialised and marginalised communities.

What you will be doing

You will be our go-to person for:

• Community fundraising - inspiring schools, local groups, and communities to get behind our cause through events, creative campaigns and appeals.
• Corporate partnerships - building meaningful relationships with businesses, securing sponsorships, employee fundraising, and sharing our life-saving work!

Day-to-day, that might include:

• Reaching out to potential partners and supporters.
• Meeting with local businesses, schools and communities.
• Helping a school plan their first charity day.
• Preparing a proposal for a corporate partner.
• Celebrating the amazing things our supporters achieve.

About you:

You do not need to tick every box, but we want to hear from you if you:

• Have fundraising or income generation experience. (Essential)
• Enjoy meeting new people and building genuine relationships. (Essential)
• Are organised and can manage different projects at once.
• Can spot opportunities and turn ideas into action.
• Care about improving young people’s mental health.

What we offer:

£30,000–£32,000 depending on experience.

Flexible hybrid working. We trust you to work in the way that gets the job done.

A small, friendly, values-driven team that will back your ideas.

Ongoing training, mentoring, and space to grow your skills.

We are serious about diversity and lived experience

We especially welcome applications from people from racialised or marginalised communities, and those with lived experience of mental health challenges. Please get in touch if you would like to discuss the role prior to an application.

The postholder will develop and lead fundraising and partnerships, raising crucial funds to support MumsAid’s growth. We are looking for an experienced, versatile fundraiser who can hit the ground running, bring a holistic approach and work with a range of donors and funders to help MumsAid develop a sustainable income pipeline. 

This role has strategic accountability for fundraising and managing funder relationships. You will lead our competitive tendering and grant application work, and develop our corporate partnerships.

This is a part-time post, flexible on location, although some travel within the UK may be required. The role will provide support at fundraising events, requiring some occasional evening and weekend commitments (for which time in lieu will be granted).

Main Duties 

Leadership and Management: 

· Work alongside the Senior Leadership Team (SLT) and Board (particularly the Fundraising and Marketing Subgroup) to proactively identify potential sources of funding and realise opportunities for growth. 

· Devise and develop appropriate strategies, produce and deliver strong proposals and pitches. 

· Provide knowledge of current fundraising practice and develop a consistent working strategy that is sustainable.

· Assist in informing long-term financial/business planning and clarifying priorities. 

· Support the SLT and Board in developing a comprehensive framework for reporting on the charity’s impact, including to funders. 

Oversee and support monitoring submissions.

Fundraising:

· Develop, implement and evaluate a fundraising strategy in line with MumsAid’s priorities, to include key areas of focus – fundraising from trusts and foundations, statutory fundraising, corporate fundraising, to secure c. £500k over the next 2 years.

· Research, formulate and write applications, bids and tenders, including to statutory funders and trusts and foundations, coordinating with other team members for input as necessary.

· Build strong relationships with existing and potential funders, partners and stakeholders.

· Write reports for funders to meet deadlines and submit further applications for existing funders where appropriate.

· Work with the SLT and Board to develop and maintain strong relationships with commissioners, funders, partners and corporate organisations to ensure good communication about organisational/project progress, address any issues that arise, and identify new income streams. 

Organisational and General Duties: 

· Maximise fundraising efficiency by using and developing our CRM to ensure there is a clear process for recording and managing fundraising activity. 

· Contribute to the financial planning, budgeting and management accounts process. 

· Contribute to the development of MumsAid’s understanding and communication of our Return on Investment (ROI).

· Report regularly on KPIs, monitoring and evaluating against social impact and ROI. 

· Develop and manage a reporting schedule for the Board and funders to ensure monitoring and reporting is in done in an effective manner in line with organisational priorities, tracking restricted and unrestricted income, project development and targets. 

· Maintain awareness of fundraising and charity law and ensure that activity adheres to relevant legislation and guidance. 

Communications and Marketing: 

Liaise with colleagues to help shape and implement our marketing and communications plan, ensuring our reputation is upheld and our knowledge is shared through positive, consistent and accurate communications and messaging. 

Diversity and Inclusion: 

Promote and support equality, diversity and inclusion, e.g., ensuring that the views and voices of MumsAid’s service users are considered in all aspects of fundraising initiatives, including in the discussions of need and impact.

About You 

· You will be passionate about our mission and see yourself as part of a highly motivated team helping MumsAid exceed its goals.

· You will be the face of our organisation in many ways, so you will have experience of, and enjoy, representing an organisation externally at events, conferences and more.

· You’ll be driven to maximise income from funding/partnership opportunities through your proven negotiation and influencing abilities, with a natural confidence and enthusiasm.

· You’ll be goal orientated and not defeated by rejection, deadlines or pressure to move in a fast-paced environment.

· You’ll value excellence in relationship management and bring energy and motivation to inspire others to support our charity. 

· You’ll be proactive and versatile in your approach and value the opportunity to grow and shape a new role.

Key Experience and Skills:

· Proven track record of working with trusts and foundations, corporate and statutory funders, including expertise in writing applications and stewarding grants.

· Experience of major donor fundraising.

· Ability to bring creative ideas to the table that mirror our strategic direction.

· Financial literacy and management experience, confidence in working with budgets, creating a financial narrative, and working with databases.

· Demonstrably outstanding written communication skills with the ability to write compelling copy, tailored to a range of audiences and platforms. 

· Proven track record of building positive relationships with funders, partners, volunteers, and supporters; you may already have a network of relationships this role could benefit from.

· Articulate speaker, able to present and repackage complex information in succinct and digestible format.

· Microsoft Office proficient, Proficient with Word, Excel and able to put together PowerPoint presentations.

· Ability to develop strategies, operational plans and KPIs in collaboration with colleagues and stakeholders. 

· Excellent working knowledge of voluntary sector funding streams.

· Excellent teamwork skills but with the ability to work independently. 

· Proactive and confident in using own initiative and prioritising workloads.

Desirable Experience and Skills: 

· Experience of representing an organisation externally, e.g., through presentations, events, conferences. 

· Experience of working closely with communications and/or marketing to optimise fundraising and profile-raising opportunities.

· Experience in using a CRM system to support relationship management and reporting.

Croydon Drop In (CDI) are seeking a highly motivated and enthusiastic practitioner to work within our award-winning Voluntary Sector services. The post-holder will work within our safeguarding protocols to provide safe interventions for Neurodivergent children, young people and families using evidence-based methodologies. The post holder will safely work with people across different cultural backgrounds and ages and will be committed to equality, diversity and inclusion.

The post holder will use their skills to support children and young people who are referred in to or have self-referred in to the A for Autism Service. This service is a community based Pre and Post Autism Diagnostic Service. The successful candidate will receive Reflective Practice Supervision to support their professional development and ensure the safety of themselves and the people they work with, alongside Line Management Supervision.

Please read the Job Description and Person Specification before applying for the role.

Information about the Job Role

This full-time role will be best suited for applicants who are able to balance a busy work schedule being both office based and community based, working mainly with 16 – 25 year old children, young people and their families, and delivering workshops and one to one support in a range of community based settings, and at CDI sites. Applicants must be willing to travel around Croydon as the service is community based. Occasional travel outside of Croydon may also arise to best meet the needs of those accessing the service. This role will include session, activity and resources design and delivery.

Closing date for applications: 11pm Wednesday 24th September 2025

Interview date: Friday 3rd October 2025

 Please note - we reserve the right to close the vacancy earlier if we receive sufficient applications which we will review on a rolling basis, so please submit your application as soon as possible

Tommy’s
Head of Finance
Salary: £63,000 – £65,000 pro rata
Permanent, full or part time (minimum 28 hours/week)
Hybrid working – minimum 2 days a week in office
Office based at Nicholas House, EC4R
Closest stations Canon Street, Monument and Bank

About Tommy’s
Tommy’s is the UK’s leading pregnancy research charity. For over 30 years, we’ve worked to stop the heartbreak and devastation of baby loss and to make pregnancy and birth safe—for everyone. Founded by two obstetricians in a hospital cupboard, we have grown into the largest UK charity funder of pregnancy research, shaping national guidelines, funding pioneering clinics, and supporting families at every stage of their journey.
Our mission is simple but ambitious: to save babies’ lives. We do this through world-leading research, expert information, partnerships with the NHS, and campaigning for policy change. Every year we fund four major research centres, provide trusted pregnancy support to thousands, and lead campaigns that challenge inequities in maternity care.
The next stage of our journey is about driving even greater impact. We are focused on four priorities:

• Growing evidence, because baby loss is not inevitable.
• Improving care, so everyone receives the support they deserve.
• Tackling inequalities, because all families deserve the same chance of a healthy pregnancy.
• Mobilising for change, to make pregnancy safer nationwide.

About the Role
As Head of Finance, you will play a pivotal role in ensuring Tommy’s financial sustainability and long-term success. Reporting to the Chief Operating Officer, you will lead and develop a high-performing finance team, oversee strategic financial planning and reporting, and drive forward a programme of finance transformation.
This is a hands-on yet strategic role, offering the chance to shape financial systems and processes, strengthen financial literacy across the organisation, and ensure robust compliance and control. You’ll be a trusted partner to the leadership team, providing insight and challenge to help Tommy’s deliver its ambitious goals.

Key Responsibilities

• Lead and develop the finance function, ensuring strong financial stewardship and organisational accountability.
• Deliver accurate and timely management accounts, budgets, forecasts, and statutory reporting.
• Oversee financial controls, operations, audit, and compliance, ensuring best practice in charity accounting, taxation, and investment management.
• Partner with leaders across the organisation, building financial capability and supporting effective decision-making.
• Drive the transformation of finance systems and processes, including the implementation of a new finance system.

What We’re Looking For

• A qualified accountant (ACA, ACCA, CIMA or equivalent).
• Strong technical knowledge of finance operations, governance, and compliance, ideally within the charity sector.
• Proven ability to lead and develop teams, and to build collaborative relationships across an organisation.
• Strong analytical, problem-solving and communication skills, with the ability to translate financial information for non-finance colleagues.
• A proactive and solutions-focused mindset, with experience of leading change.

Why Join Tommy’s?
At Tommy’s, you’ll be part of a mission-driven organisation that puts people first—our beneficiaries, supporters, and staff. We are proud to offer a culture that values wellbeing, development and balance, with a wide range of benefits including:

• 25 days’ annual leave plus bank holidays (increasing with service)
• Hybrid working, with flexibility built in
• Enhanced maternity and parental leave pay
• Pension contributions, life insurance, and employee assistance programme
• Sabbatical leave, wellbeing initiatives, and vibrant colleague community events

How to Apply:
Tommy’s are proud to partner with Allen Lane and Iain Slinn for this recruitment. To apply please reach out to Iain to book in a meeting to discuss the role further.

Timeline:
Closing deadline: 21st September 
1st stage Interviews: w/c 29th September

Are you passionate about supporting individuals with complex needs and mental health challenges?  

Oakdene delivers person-centred support, to empower clients and support them on their recovery journey.  

We have a dedicated and passionate team, who deliver intensive support to clients living in the service. This role requires a proactive, and flexible approach. If you’re passionate about supporting individuals, with complex support needs and a range of mental health needs, then this is the role for you.  

If you have an open mind and the drive to succeed, you will thrive at Oakdene, all you need to do is apply!  

The role   

As our Support Worker you’ll provide informal support and wellbeing checks for residents, monitor CCTV, respond to incidents, and maintain clean and safe communal areas. You’ll deliver detailed handovers to day staff, triage out-of-hours issues, and support clients using trauma-informed and psychologically informed approaches. You’ll uphold safeguarding and health & safety standards, administer basic first aid (training provided), and maintain accurate records in line with GDPR. You’ll also represent the organisation professionally and work confidently when lone working.  

Our ideal candidate:  

• Good communication skills (clear) verbal and written English    

• Good keyboard skills for data inputting   

• Basic knowledge of Microsoft Outlook, Excel and Word   

• Polite and assertive manner   

• Ability to self-motivate as you will work on your own   

• Collaborate well in a team    

• Ability to respond calmly in a crisis   

• Have an interest and genuine concern for homelessness and related issues   

This role requires night and weekend work, including lone working, and an Enhanced DBS with Barred List(s) check will be completed upon appointment.  

We offer a monthly salary, a contributory pension scheme, 20 days annual leave (rising to 25), plus bank holidays, and business mileage paid at HMRC rates.  

If you’re ready to make a difference, apply now and become part of a team that truly cares. We reserve the right to close the advert early if a successful candidate is found.  

Two Saints is committed to safeguarding and safer recruitment.  

We carry out pre-employment checks such as DBS checks, Overseas police checks (where appropriate), reference checks, and CV gap querying for all new staff members.

Peer Involvement Worker (Band 4)

37.5 hours per week

Fixed Term – 12 months

Springfield University Hospital

Salary range : £33,094 - £36,195 Pro rota per annum inclusive of Inner London HCAs

Closing date 09/09/2025

1.  Job overview:

We are recruiting a Peer Involvement Worker to join the Involvement Team and become part of a vibrant and ambitious Lived Experience Workforce.  It is essential that applicants have personal lived experience of mental and emotional distress, and personal experience of accessing secondary care mental health services, or experience of caring for, or supporting someone who has. Please note that experience of working in mental health related services alone will not meet this criterion.

The Peer Involvement Worker will work primarily within the coproduction and involvement workstream, supporting the Trust to develop meaningful and impactful coproduction and involvement opportunities for people with lived experience of Trust services, their carers, family, and friends.

Through joining the Lived Experience Network, people with lived experience of Trust services are offered the opportunity to use their lived experience within activities that support the development and improvement of services. We refer to ‘service users and carers’ as Lived Experience Members, and people with lived experience of Trust services.

Involvement & Coproduction opportunities include involvement in recruitment and selection; lived experience networks and forums; sharing lived experience in staff training; co-delivering training; inspections of services; developing information; lived experience involvement in project and focus groups, committees, and governance meetings; reviewing and developing policies, procedures, and ways of working; service design, redesign, and transformation.

Career Progression pathways and development opportunities:

We are committed to getting the very best out of our staff and support staff in their career aspirations. We have career pathways available, where you will be able to develop your skills and build on your experience to progress into other roles across different specialties. Within the Involvement Team we offer a career pathway for a variety of lived experience roles from band 3 up to band 8a. 

2. Main duties of the role:

You will use your lived experience, peer support values and principles to support people with lived experience of Trust services to join the Lived Experience Network. The post holder will build connections with Lived Experience Members, gaining an understanding of their lived experience of services, their interests and what they would like to gain from taking part. You will use this knowledge to support members to become involved in activities that align with their lived experience, and to assist the Involvement Administrative Coordinator in reviewing expressions of interests and selecting members for opportunities.

The Peer Involvement Worker role involves supporting members in their involvement through 1 to 1 check-ins, training, group sessions, and by offering support before, during and after involvement activities. You will play a role in supporting the development and delivery of the Lived Experience Member Training & Support Framework.

The post holder will contact and visit teams and people in services to recruit new members and to develop staff awareness of involvement and coproduction. You will offer support to staff to plan, advertise, and run involvement activities with the aim of developing meaningful and impactful involvement.

Flexible working:

We are proud to offer agile and flexible working opportunities as part of our new ways of working, and we are happy to talk flexible working at the interview stage. In this role you will be able to work Monday to Friday in the time frames from 8am to 6pm, giving you the very best of good work life balance.

3.  About us:

The Involvement Team oversees four priority areas of lived experience involvement across the Trust that support the creation of opportunities for people with lived experience to share their perspectives to shape how services are developed, delivered, and improved. The Involvement Team workstreams are:

1. Involvement & Coproduction

2. Carer Initiatives, including Triangle of Care

3. Volunteer Workforce

4. Peer Support & Lived Experience Workforce

Collectively the team work to achieve the objectives set out in the Coproduction, Involvement, Service User and Carer Experience - A unified approach 2022-2025.

The Involvement Team office is based in Elizabeth Newton Building at Springfield Hospital.

We are Proud to Belong at South West London and St George’s Mental Health NHS Trust.

We have expert services, a rich history and a clear commitment to providing the best quality care for those with mental ill-health. The Care Quality Commission already rates our services as ‘good’ - we aspire to be ‘outstanding’.

This is a great time to join us. We are transforming the way we care for our communities to support our mission of Making Life Better Together. We have built two brand new mental health facilities at Springfield University Hospital, which are amongst the best in the world. More developments are planned across our sites and services as we invest a further £120m to upgrade and modernise our estate by 2027.

We are inclusive and diverse and strive to be actively anti racist. We want to attract people from all backgrounds and experiences to enrich the work we do together. We are proud to co-produce and involve our local communities in all that we do.

We offer flexible working, career development and a variety of benefits to enable a positive, welcoming environment in which our people and their careers can thrive.

Come and join our inclusive teams and help our patients on their recovery journey.

About our locations:

 Springfield University Hospital, Tooting

Our largest, 19-ward site is in Springfield Village, created following our £150m investment into two new world class mental health facilities. A 32-acre public park, shops and cafes are now opening. Springfield is close to shops, cafes and Tooting Bec on the Northern Line plus Earlsfield and Tooting rail stations and bus routes.

Job description:

JOB SUMMARY

1. To work alongside the Involvement Project Lead, the Involvement Administrative Coordinator, two Peer Involvement Coordinators, and the wider Involvement Team.

2. Use peer support values and principles within the context of supporting people to take part in involvement and coproduction activities.

3. Support people with lived experience of trust services through the registration process to enable them to join the Lived Experience Network.

4. Build connections with Lived Experience Members, gaining an understanding of their lived experience of services, their interests and what they may want to gain from taking part actively. Using this knowledge to support them to become involved in involvement and coproduction activities.

5. Support members in their involvement through 1 to 1 check-ins, group facilitation, and by offering support before, during and after involvement activities.

6. Through the wisdom of their own lived experience, and a respect for the diversity of perspectives and experiences, the postholder will challenge stigma and inspire hope and a belief that recovery is possible.

7. Support with the management of the central point of contact for the Involvement Team via the team shared inbox, telephone number and office drop-in (Monday to Friday 9am to 5pm).

8. Provide efficient and professional face to face, telephone and virtual contact and support functions for trust service users, carers, and staff.

9. Offer support to respond to staff and member enquiries; requests to promote involvement opportunities to the Lived Experience Network; selecting members for opportunities and responding to new joiner interest.

10. Offer support to staff to plan, advertise, and run involvement activities with the aim of developing meaningful / impactful involvement.

11. Maintain appropriate records and support the collation of data to demonstrate the team’s outputs and impact.

KEY RESULT AREAS

SERVICE IMPROVEMENT

1. Support the development and delivery of the Lived Experience Member Training & Support Framework.

2. Contact and visit teams and people in services to recruit new members and to develop staff awareness of involvement and coproduction.

3. Work in a way that promotes diversity, equity, and inclusion, demonstrating an awareness of the impact of intersectionality, to expand the diversity of people taking part in involvement and coproduction activities.

4. Lead specific projects and involvement initiatives taking full responsibility for all aspects of the organisation, planning, and delivery of that opportunity, complimenting the role of the Involvement Administrative Coordinator, and staff supporting the activity.

5. Support staff and the trust to create opportunities that ensure that the organisation listens to people who have first-hand experience of accessing its services; of what they need, what works well, what doesn’t.

6. Support staff and the trust to seek, reflect on and be responsive to the perspectives, experiences and needs of people, to enable the organisation to improve, develop and deliver safe, high quality patient care.

7. Enable each of the Trust’s service lines to have a dedicated resource to support involving service users and carers in their governance, service design and redesign, and other involvement activities. 

8. To promote shared decision making and support service users and / or carers to be empowered to make choices.

9. Where relevant and appropriate, to support service users and carers in accessing services and activities in their communities to promote community relationships, socially valued roles and support the navigation of barriers to social inclusion.

10. To identify and maintain positive links with community and partnership agencies, as appropriate. 

Role Context

The Team Leader is responsible for supporting the development, management, and supervision of the Kentown Support therapeutic offer. The expectation of the Team Leader role is that 50% of their time will be allocated to their supervisory responsibilities, including line management of designated staff. The remainder of their time will be allocated to casework support. The Team Leader will support with contract monitoring and reporting requirements of the service, ensuring high quality delivery, ongoing support for the team, and the growth and development of new projects and initiatives.

Role Purpose

The postholder will provide line management support to staff within this team, ensuring effective case management and supervision. The role will include supporting and working with the CYP and CC Therapy Services Coordinator and Manager and other team members to drive continuous improvements to service delivery as well as ensuring monitoring reports are completed in line with requirements for our commissioners.

Main Duties and Responsibilities

Management of staff:

• Provide 1:1 line management supervision and casework support for the designated contract with the CYP and CC Therapy Service Manager’s guidance.
• Identify staff training and development needs as part of supervision and appraisal process.
• Effectively undertake annual appraisals and support staff to meet their Personal Development Plan.
• Lead on the day-to-day oversight of the services in the CYP and CC Therapy Coordinator’s absence (avoid booking annual leave during this same time when possible).
• Ensure referrals are allocated appropriately in line with team members’ targets and capacity with support and guidance.
• Develop training plans for new starters during their probationary period.
• Lead on the support and supervision for any student social workers and counselling trainees placed within the CYP Team in close collaboration with the Student Social Worker Placement team.
• Provide support around safeguarding issues to the team members together with CYP and CC Therapy Service Coordinator and Manager.

Service Development:

• Lead on the oversight and development of the Kentown Support service, in collaboration with service management.
• Take a solution-focused and evidence-based approach to service challenges.
• Support CYP and CC Therapy Service management in developing policies and procedures in line with best practice.
• Represent the Kentown Support service at meetings, forums, and events where appropriate.
• Undertake initial investigations into complaints relating to the Service as needed.
• To assist in the development of the Service by working with other VCSE organisations, schools, and statutory and NHS bodies to enhance the wellbeing and resilience of their service users.
• Implement HR processes as appropriate and agreed, reporting issues upwards whilst seeking to intervene at the earliest opportunity so as to seek a resolution.

Contract Monitoring:

• Report to the CYP and CC Therapy Service Manager on the delivery of the Kentown Support Service on a regular basis.
• To lead on service monitoring and reporting to ensure it is completed in line with contract requirements.
• To meet with commissioners and funders as required to support the service.

Providing therapeutic support to individuals:

• Offer therapeutic interventions and support to individuals and families on your caseload. This may be with adults in the family or with children and young people in the family.
• Provide post-bereavement support to family members following the death of a child with a life-limiting condition. This may be families you have already supported in this role, or you may begin to work with new families referred by the CCN team.
• Offer a holistic package of support that is tailored to the needs of the families you are working with. This may include working around their wellbeing, building resilience, and developing coping strategies.
• Employ a flexible approach to the support by offering a mixture of open-ended and time-limited interventions

All staff are expected to work within all Gaddum policies and procedures. This role is subject to an enhanced DBS check.

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Part time role for 21 hours/three days per week, for a committed, motivated and suitably qualified individual to deliver counselling for people dealing with issues related to their sexual health, including people living with HIV.

METRO, in partnership with Turning Point, NAZ and London Friend, deliver a model of sexual health support throughout the three London boroughs of Hammersmith and Fulham, Kensington and Chelsea and Westminster.

We are seeking a committed, motivated and suitably qualified individual to deliver counselling for people dealing with issues related to their sexual health, including people living with HIV within the Support and Advice on Sexual Health (SASH) programme.  

The post holder will deliver high-quality person-centred service within a busy inner London environment. The clients are from diverse communities affected by sexual health and mental health issues. The role will support staff to work with people from diverse communities such as LGBTQ+ and the Global Majorities.

Turning Point is the lead partner for the contract, and a matrix staffing model is in place. The post-holder will work within the partnership and be line-managed by METRO SASH Counselling Services Manager, and work alongside staff from other agencies. The role will also be clinically supervised via an independent supervisor arranged through METRO.