Jobs

We're looking for a motivated, focussed and attentive operations professional to join our team, managing and maintaining the organisational processes of the charity. This is a one year, fixed contract role, with the aim of moving to permanent, subject to funding constraints.

Details

• Hours: Full-time (32 hours per week - Monday to Thursday) 

  • Working pattern: Four day work week (Fridays off)

• Benefits: 

  • Annual wellbeing budget

  • Professional development budget

  • Private healthcare with Vitality, including dental & optical cover

  • 9 paid sick days

  • Two-week December shutdown for the end-of-year period

  • Annual team retreat

    • All benefits are subject to passing probation

• Statutory inclusions:

  • 5% employer pension contribution

  • 24 days annual leave (16 + 8 bank holidays, annual leave based on 4-day week).

About Glitch

We work to ensure that internet technologies in the information ecosystem do not replicate or further discrimination to Black women and other marginalised people. We’re a Black-led, internationally-focused remote charity. 

We are a charity, which means we do research, policy analysis and policy influencing, as well as campaigning on tech-facilitated gender-based violence, algorithmic discrimination, platform governance and other technology-related harms impacting race and gender injustice.  Our advocacy work also covers what we describe as broader ‘societal and collective harms of technology’ by ensuring there are appropriate safeguards, governance and accountability in our core focus areas above. Our Programmes focus on education, literacy, accountability and resistance to algorithmic discrimination and injustice.

While we are not a frontline organisation, everything we do is on behalf of those excluded and ignored - specifically Black women and Black gender-expansive people.

Read our full strategy document to learn more.

Role Overview

The Operations Manager will be responsible for ensuring the smooth, efficient, and compliant day-to-day operations of Glitch, enabling the effective delivery and adherence to policies and regulation for the charity and team. The role holder will be the charity's data protection officer; they will meticulously ensure we remain fully compliant with all relevant charity regulations, maintaining our integrity and trust with regulatory bodies, funders and donors, and our supporters. This role will also serve as the Board Secretary, attending Board of Trustees meetings 4-6 times a year, taking minutes and managing the process of all documentation for the Board. As the Operations Manager, you will work closely with the Executive Director and our Finance Director in recruitment and hiring, finance and administration, and events support. This role requires some travel.

Our ideal candidate will have experience working with/in small, 100% remote charities; small SMEs; or, nonprofit or nongovernmental organisations. For this role, we are seeking candidates based in the UK, and they will need to provide evidence of their right to work in the UK.

As a charity working to ensure technologies do not replicate or extend discrimination of marginalised communities, we are committed to providing equal opportunities for employment on our team. All applicants will receive equal treatment regardless of age, disability, gender reassignment, marital or civil partner status, pregnancy or maternity, race, colour, nationality, ethnic or national origin, religion or belief, sex or sexual orientation. We strongly encourage Black women and Black gender-expansive people to apply!

Our values: Accountable, Black feminist, Care-full, Radical, Thoughtful

Key Responsibilities

Operations management

• Oversee the charity’s administrative functions, including triaging the general inbox, scheduling team meetings and other ad-hoc administrative work in supporting the ED in running the day-to-day of the charity 

• Maintain and improve existing operational systems and processes including information systems

• Organising travel suppliers and task related to charity events

• Manage relationships with external suppliers and service providers across recruitment, finance and personnel

• Support the development and implementation of organisational policies and procedures

• Ensure that invoices, payments, and expense claims are received and reconciled on the expensing system.

Governance and compliance

• Ensure the charity complies with relevant UK legislation and regulatory requirements, keeping abreast of any changes or updates

• Support the Finance Director and Executive Director on the preparation of the end-of-year statutory accounts and independent examination process

• Ensure compliance with financial regulations and charity commission requirements

• Support the preparation of Board materials and Trustee meetings and Board activities

• Maintain accurate records and documentation, including sensitive and confidential files

• Ensure documentation is updated across our project management system: ClickUp, our expenses software, HR platform and travel platform

• Assist with risk management and insurance matters.

HR and Recruitment

• Lead on talent recruitment, leaning on our retained, legal team when needed

• Manage the onboarding process for new hires

• Manage HR functions, including maintaining personnel records, supporting recruitment and any other HR processes.

Person Specification

Essential qualifications and experience

• Demonstrable experience in a similar operations role for a small charity, start-up, SME, or philanthropic organisation 

• Excellent attention to detail and accuracy

• Strong project management skills, including the ability to plan ahead and intimate the next stage of tasks in projects

• Proactive problem-solving approach

• Comfortable and confident managing sensitive, high-importance charity governance documents

• Knowledge of operational management and administrative systems

• Outstanding organisational and time management skills.

Essential skills and attributes

• Understanding of UK charity regulations and reporting requirements

• IT skills, including experience using Xero, Google Suite and project management tools like ClickUp and Slack. 

• Strong interpersonal skills and ability to work collaboratively in a small team

• Commitment to our mission and values.

Desirable

• Experience with HR processes and systems

• Experience working with with Boards, including preparing agendas and taking minutes

• GDPR or ICO training or certification.

We're looking for a compassionate and resilient Night Support Worker to join our Learning Disabilities Service located in Tower Hamlets. No personal care or experience required, just the right values.

£30,784.00 per annum, working 40 hours per week.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• A generous pension - we will contribute up to 8% and life assurance cover up to 3x Pensionable Salary (T&Cs apply)

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Working with individuals who present challenging behaviours in a learning disability service involves providing person-centred, proactive support that promotes safety, dignity, and quality of life. Staff focus on understanding the reasons behind behaviours, such as communication needs, sensory sensitivities, unmet needs, or changes in health, and use this understanding to reduce distress and prevent escalation.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

• Deliver person-centred care based on individual PBS plans developed in collaboration with Look Ahead's PBS service and multidisciplinary teams.
• Support our customers to achieve their personal goals, participate in meaningful activities, and engage in their community.
• Support our customers with personal care, medication and all daily living skills as needed, whilst promoting independence.

About you:

• Warm, friendly, and approachable.
• Team-oriented and socially engaged.
• Calm and resilient.

What you'll bring:

Essential:

• Experience supporting people with learning disabilities/autism/complex behaviours.
• Understanding of PBS or willingness to undertake PBS training.
• Empathy, patience, and strong communication skills.

Desirable:

• NVQ/QCF Level 2 or 3 in Health and Social Care.
• Prior training in PBS, Maybo, Capable Environments, Active Engagement & Support and/or Reducing Restrictive Practices.
• Full UK driving licence.

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

• We focus on Excellence and innovation.
• We are Caring and Compassionate.
• We are Inclusive and Trusted.
• We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

About the role

SMK is at an exciting moment in its history with a newly launched strategy Change is Possible 2026 -2028, a recently appointed permanent Chief Executive this year and a new Chair. The refreshed vision and mission of SMK is both ambitious and needed in our drive to support campaigners across the UK.

Digital engagement is evolving, and fast, so that is why we’re looking for a creative, experienced, strategic and data-driven Digital Marketing Manager to lead, develop and grow our digital presence across multiple channels. You'll manage and support our digital ecosystem, including social media, website development, email communications and digital advertising, ensuring every channel delivers measurable results.

Working closely with the Head of Marketing and Communications and the Training and Consultancy team, you'll be responsible for creating engaging digital content that inspire audiences, strengthens our brand and supports the communications and digital function at SMK. Importantly, you have the experience to successfully promote and drive sales of our training programmes through digital marketing techniques to optimise performance.

About You

You are passionate about the power of people to create social change and are motivated by SMK’s mission. You enjoy working collaboratively and thrive in a flexible, fast-paced environment where you can take initiative and adapt to changing priorities.

You are organised, proactive and solutions-focused, with a willingness to learn and develop your skills. Comfortable managing your own workload, you bring curiosity, creativity and a commitment to using insights, innovation and new technologies to help maximise impact.

The specific skills, knowledge and experience required to thrive in this role are set out in the Person Specification.

Job description

Marketing

• Social media management including the creation of a data led strategy and implementation plan for SMK’s channels.
• Manage the planning, creation, and scheduling of multiple marketing projects, ensuring the ‘SMK voice’ through tone and brand is implemented across digital channels.
• Create the vision for the annual SMK National Campaigner Awards social media approach and manage the roll out.
• Write compelling and impactful content for SMK’s digital channels.
• Create graphics and video content for digital channels using Canva.
• Manage paid digital ads (LinkedIn, Google Ads).
• Support the crafting and implementation of email marketing via Mailchimp including audience segmentation.
• Support the audience development strategy including research and data management.
• Identifies opportunities to increase sales (bookings for training/ events), growing reach and engagement.
• Support the development and implementation of a content strategy.

Website

• Support the Head of Marketing and Communications with the relaunch of a new website in 2026/2027.
• Lead on how AI is affecting search (SEO/GEO) and what SMK’s website needs.
• Monitor and translate website performance using analytics tools (e.g. Google Analytics).
• Implement and manage on-page SEO/ GEO best practices (keywords, metadata, content optimisation).
• Identify opportunities to improve search visibility and organic traffic.

Data, Insight & Reporting

• Monitor, analyse, and report on digital marketing performance.
• Use data to continuously optimise marketing activity.
• Provide insights into audience behaviour and trends.
• Database management, including cleaning and updating records.
• Support the implementation and management of the CRM (Salesforce).
• Undertake relevant training when required.

Other

• Undertake any other duties commensurate with the purpose and remit of the post.

Please read the attached job pack for details about the person specification. 

Terms and Conditions

Job title: Advocate (Bridges to Health)

Reports to: Project Manager (Bridges to Health and Substance Misuse TTG)

Direct reports: N/A

Start Date: TBC once vetting has been cleared

Salary: 31,173 per annum (inclusive of £3,990 Southeast weighting)

Working hours: Full time - 35 hours per week

Contract: Permanent

Location: Hybrid - MP Downview, Sutton Ln, Sutton SM2 5PD. It’s expected that your working week will include time spent working in prison, time spent delivering community work across London and the South East, plus some working from home.

Job Purpose

Women in Prison’s Advocates deliver high-quality, trauma-informed, independent advocacy for women in communities and in prisons, which focuses on early intervention, and holistic provision as part of a ‘whole system’ multi-agency response that looks to address the root causes of women’s offending.

The primary purpose of this role is to provide in-depth, ongoing support to a caseload of women who have been referred for support by prison staff, predominately the Mental Health In-Reach Teams and Primary Care Teams. 

Key Responsibility Areas

1. Provide high-quality, trauma-responsive advocacy and support to women in contact with the criminal justice system – both in prison and in the community. 

2. Maintain case management systems to ensure accurate and timely data recording. 

3. Develop effective relationships with key stakeholders such as statutory and voluntary sector agencies. 

Digital Content Manager

Your writing engages and inspires. You thrive in a fast-paced, mission-driven environment and have a strong grasp of digital storytelling, SEO, and online advocacy. You are passionate about animal rights. If this sounds like you, PETA would love to hear from you.

Position Objective:

Lead the creation, coordination and optimisation of compelling digital content that supports PETA UK’s campaigns.

Term of Employment:

Full-time, 12-month fixed-term (with hope to extend)

Location:

Hybrid in London or remote in mainland UK (with monthly attendance to the London office)

Reports To:

Associate Director of Digital Marketing

Salary:

£37,000 - £42,000

Key Responsibilities:

• Inspire millions of people to take positive actions for animals by writing, editing, and
• publishing compelling advocacy copy, including petitions and letters to politicians and other decision-makers
• Coordinate incoming work requests, assess priorities, and delegate tasks as appropriate to ensure projects are delivered efficiently and deadlines are met.
• Lead weekly digital team check-in meetings to review priorities, track progress, identify blockers, and support effective team collaboration.
• Maintain and regularly update digital campaign action alerts, which may include updating campaign targets, ensuring the accuracy of the text, and writing campaign updates
• Monitor planning proposals for new factory farms, research and draft petitions specifically targeting new planning applications and other urgent animal rights issues
• Oversee the creation, editing, and publishing of web content, including blog posts and lifestyle features
• Use analytics tools to track content performance and inform future content strategies
• Conduct keyword research, and develop and implement SEO strategies to boost organic traffic to the website
• Collaborate with other teams to ensure the accuracy of digital content and its alignment with campaign goals, and maintain a dynamic and engaging website
• Support the digital team with additional tasks as needed

Requirements

• Proven experience in digital content creation, web publishing, or online campaigning
• Excellent writing, editing, and proofreading skills with a persuasive and engaging style
• Strong understanding of SEO principles and content performance metrics
• Familiarity with CMS platforms (e.g., WordPress), Google Analytics, and social media tools.
• Knowledge of HTML is an advantage, but not essential
• Ability to manage multiple projects and deadlines in a fast-paced environment
• Intermediate skills in photo editing using tools like Photoshop or Canva
• Experience with e-campaigning tools such as Engaging Networks preferred
• Strong work ethic with a focus on efficiency, patience, exceptional attention to detail, a positive attitude, and innovative ideas
• Demonstrated ability to work independently and as part of a team
• Knowledge of animal rights issues and PETA campaigns
• Adherence to a vegan lifestyle is strongly preferred
• Ability to advocate the organisation’s positions on issues to the public in a professional manner
• Commitment to the objectives of the organisation

Digital Healthcare Manager
£47,240 pa plus excellent benefits
Hybrid working – London / Remote
35 hours per week, full-time
Permanent

The Royal College of Paediatrics and Child Health (RCPCH) is seeking an experienced and proactive Digital Healthcare Manager to lead our Digital Health Programme and help shape the future of digital paediatrics across the UK.

This is an exciting opportunity to play a key role in delivering the College’s digital strategy, supporting paediatricians to navigate a rapidly evolving digital healthcare landscape, and ensuring children and young people benefit from safe, effective and equitable digital health solutions.

Reporting to the Head of Research and Evidence, you will lead the development and delivery of the RCPCH Digital Health Programme, working closely with senior clinicians, including the Vice President for Science and Research and the Officer for Digital Paediatrics. You will combine project management expertise, research skills and knowledge of digital healthcare to drive initiatives that support the paediatric workforce and influence national digital health policy.

You will work with a wide range of stakeholders across healthcare, academia, government and industry, helping to identify emerging trends, develop resources and promote best practice in digital child health. 

Key responsibilities include:

• Leading the development and delivery of the RCPCH Digital Health Programme, supporting the integration of digital technologies into paediatric practice

• Managing key programme outputs, including the Digital Health Hub, Digital Solutions Catalogue and Digital Skills Roadmaps

• Conducting horizon scanning, literature reviews, surveys and research activities to identify emerging developments in digital health

• Supporting the development of digital policy positions and strategic priorities for the College

• Working with internal and external stakeholders to develop digital skills, education and training resources for paediatricians

• Representing the College on external committees, working groups and at conferences and events

• Building and maintaining relationships with healthcare organisations, academics, policymakers and digital innovation partners

• Supporting communication and engagement activity to raise awareness of digital health initiatives and resources

• Responding to member enquiries relating to digital healthcare and emerging technologies

• Ensuring digital inclusion and equity are embedded throughout all digital health activities and programmes

• Supporting funding and partnership opportunities that contribute to the delivery of the College’s digital strategy

Essential skills and experience include:

• Degree or equivalent experience in a field with a research, health science or digital healthcare component

• Knowledge of research methodologies, including literature reviews, evidence gathering and data analysis

• Experience producing high-quality reports, briefings, documentation and communications materials for a range of audiences

• Strong project or programme management experience, with the ability to work independently and manage multiple priorities

• Excellent communication and influencing skills, with the ability to explain complex concepts to a wide range of stakeholders

• Experience working collaboratively across multidisciplinary teams and programmes of work

• Strong organisational skills and attention to detail, with the ability to deliver work to a high standard within tight deadlines

• Ability to manage competing priorities while maintaining effective stakeholder relationships

• Experience handling sensitive or confidential information appropriately

Desirable:

• Project management qualification or certification

• Knowledge of NHS digital transformation, digital health technologies or healthcare innovation

• Understanding of the education and training pathways of paediatric healthcare professionals

• Experience working within healthcare, research, public sector or membership organisations

The RCPCH has more than 25,000 members and fellows worldwide and plays a leading role in improving child health and supporting paediatricians across the UK and internationally. Through our Digital Health Programme, we are helping to ensure that paediatricians have the skills, knowledge and resources needed to embrace innovation and improve outcomes for children and young people. 

Our values – Include, Influence, Innovate and Inspire – are central to everything we do. We are committed to Equality, Diversity and Inclusion and welcome applications from candidates from all backgrounds. We particularly encourage applications from Black, Asian and minority ethnic candidates and disabled candidates who are under-represented at this level of the organisation.

We operate a flexible and modern hybrid working policy. This role is based across our London office and home working, with two days per week in our London office and the remainder working remotely.

The RCPCH is committed to safeguarding the children, young people and adults it has contact with. All staff are expected to share this commitment. Employment is subject to satisfactory references and appropriate screening checks. 

We reserve the right to close this vacancy early if sufficient applications are received. If you are interested, please submit your application as soon as possible. 

Closing date: 11 August 2026.

Case Worker – Mental Health

Location:  London, Hybrid working arrangements available where service delivery allows. This post will require regional travel across the area, and the occasional evening and weekend working.

Salary: £28,000 - £30,000 per year

Vacancy Type:  Permanent, Full Time (37hours per week)

This role requires access to a car, and a full current driving licence.

Company Description

Catch22 exists to help build a society where everyone has a good place to live, good people around them, and a fulfilling purpose.

We achieve this in two ways. Firstly, we improve lives on the frontline through delivery of public services. Secondly, we use our knowledge to change 'the system', to fix the complex web that can trap and disempower those it was set up to help. With the heart of a charity and the mindset of a business, we are uniquely placed to deliver on this challenging agenda.

County Lines Support and Rescue Service

County Lines Support Service: A specialist support service for under 25’s, and their families, who are criminally exploited through county lines in London, the West Midlands, Merseyside, and Greater Manchester.

Job Description

The role of Case Worker - Mental Health is an excellent opportunity to provide one-to-one tailored support to young people, working collaboratively as part of a multi-agency team, to ensure the safety of young people, and maximise their outcomes.

About You

· Great verbal and written communication skills, with the ability to maintain relationships with key partner agencies, working effectively as part of a team.

· Honest and reliable, with a creative and flexible approach to all aspects of work.

· Strong organisational skills, with the ability to manage conflicting demands through a problem solving and a ‘can do’ attitude.

· Experience of working with, and delivering training to, young people and professionals, in both group and one to one settings.

· Strong attention to detail, and knowledge of risk assessments, engagement strategies, intervention strategies, particularly in relation to young people with complex needs.

· Experience of using recording and data collation systems.

Main Duties and Accountabilities

· Providing appropriate end to end support, and interventions, to a pre-defined caseload of young people, and their families, who are involved in County Lines activity – young people are referred by means of effective assessment, care planning, and risk management.

· Proactively and continually assessing and managing caseload risks, escalating where necessary through internal and external safeguarding procedures, and adapting case management frequency and methodology to reflect individual needs and circumstances.

· Ensuring that the diverse needs and aspirations of all groups of service users are considered in service planning and delivery, to enable all service users to fulfil their potential.

· Liaising effectively with local partner organisations, and other relevant agencies, to ensure effective referrals, care, risk management, and ease of transition and referral, for young people.

Qualifications

· Good ICT skills, with experience of using data recording and data collation systems.

· Experience of working with young people and their families, identified as vulnerable or having complex needs, preferably in a community setting.

· Experience of inter-agency working, preferably with Children's and Family Services/Youth Justice Services/Youth Services.

· Knowledge of issues around risk and vulnerability amongst young people.

· Desirable: Relevant qualification in a relevant discipline e.g., Youth and Community, Psychology, health/social care studies. 

We aim to review applications as quickly as possible. However, due to the volume of interest we receive, we may not be able to contact all applicants individually. If you have not heard from us within two weeks of the closing date, please assume that your application has not been successful this time.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

Catch22 is committed to rigorous safeguarding and safer recruitment practices; ensuring that every individual within the organisation has been safely and appropriately checked.

To Apply

If you feel you are a suitable candidate and would like to work for Catch22, please proceed through the following link to be redirected to their website to complete your application.

Teaching Assistant

Location: London

Salary: £27,990 FTE (£25, 534.17 Pro Rata)

Vacancy Type: Permanent, Full Time, Term Time only (37 hours per week, 41 weeks)

Company Description

At Catch22, we are proud of our reputation as a modern and progressive employer. Our 1,300 colleagues and 300 volunteers work at every stage of the social welfare cycle, supporting over 60,000 individuals from cradle to career. Our work spans education, social justice and rehabilitation, children's social care, family support, social action and getting people into work.

Catch22 College (formerly Catch22 Study Programme) supports young people to gain the skills required to progress into apprenticeship training, employment or further education.

Job Description

This is an exciting opportunity to work as part of a highly collaborative team, assisting in the provision, and the delivery of, a quality curriculum. You will assist in driving improvements in performance, and enhancing outcomes in the engagement, achievement, and progression, of learners.

Specific responsibilities:

• Work with individuals and groups of students, assist in ensuring students are kept on task and complete activities set by the teacher.
• Deal with behavioural and special needs issues in conjunction with the teacher.
• Help implement lesson plans, aims and contents with the teacher.
• Provide feedback to students without reference to the teacher.
• Take small group of students for defined activities.

Qualifications

• Essential: Ability to work at a minimum of Level 2, in English and Maths.
• Desirable: A relevant professional TA qualification (NVQ level 2), HTLA qualification, A level English and Maths, Level 2 Teaching Qualification (PTTLS or equivalent).

Catch22 is committed to safeguarding and promoting the welfare of children and young people. Applicants must be willing to undergo child protection screening appropriate to the post. Any offer of employment will be subject to an enhanced DBS check. This will involve a search of all publicly available information online and in social media.

At Catch22 we value equality, diversity and inclusion. We are wholeheartedly committed to the principle of equality of opportunity, both as an employer and as a provider of services. Diversity and Inclusion is part of what we do every day, working to deliver our vision to build a strong society where everyone has good people around them, a purpose, and a good place to live.

To Apply

If you feel you are a suitable candidate and would like to work for Catch22, please proceed through the following link to be redirected to their website to complete your application.

Terms and Conditions

Job title: Advocate (Prison)

Reports to: Service Manager (Prison)

Direct reports: N/A
 

Start date: To be confirmed once vetting has been cleared

Salary: 31,173 per annum (inclusive of £3,990 Southeast weighting) 

Working hours: Full time – 35 hours per week

Contract: Permanent

Location: HMP Bronzefield

Job Purpose

Women in Prison’s South London Women’s Hubs provide support and advocacy to women at different points of the criminal justice system – whether they are at risk of offending, serving a community sentence, or in custody and leaving prison. The primary purpose of this role is to work with women in custody, including on remand, offering support to prepare for release and connect them with vital community support services prior to and on release from prison.   

Key Responsibility Areas

1. Provide high-quality, trauma-responsive advocacy one to one and group support in prison, to women on remand in HMP Bronzefield, HMP Downview and HMP Send 
2. Development and maintenance of professional relations in prison and the community 
3. Ensure clear, timely and effective communication and record keeping 
4. Proactively seek to develop your personal and professional practice, and contribute to wider organisational development 
5. Contribute to building a feminist leadership culture and positive working environment for Women in Prison 

Please download recruitment pack for the full job description

Job Role: Service Manager – MOTS & SHAP

Salary: £34,505 per year

Hours: 37.5 hours per week

Contract type: Permanent

Location: Shepton Mallet

Additional information:

• • Participation in an on-call out-of-hours rota.
  • Valid driver's licence and access to your own vehicle (business insurance will be required for work-related travel).
  • Regular travel between services and partner organisations may be required.

About Alongside

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

If you'd like a real sense of job satisfaction, great career prospects and a competitive benefits package, you could be who we're looking for!

About the Role

As Service Manager, you'll lead our MOTS (Mendip Off The Streets) & SHAP (Single Homelessness Accommodation Programme) services in Shepton Mallet, providing operational leadership and supporting teams to deliver high-quality, person-centred services for people experiencing homelessness and social exclusion.

You'll be responsible for managing day-to-day service delivery, ensuring contractual and organisational standards are met while creating a positive, supportive environment where both staff and clients can thrive. Working closely with internal colleagues, commissioners and external partners, you'll drive continuous service improvement and ensure positive outcomes for the people we support.

This is an exciting opportunity for an experienced manager who is passionate about leading teams, developing services and making a lasting difference within the local community.

What you'll be doing

• • Lead and manage local teams, providing effective supervision, support and performance management.
  • Oversee the delivery of high-quality, person-centred services that achieve positive outcomes for clients.
  • Ensure services meet contractual requirements, organisational standards, safeguarding responsibilities and agreed KPIs.
  • Build strong relationships with commissioners, partner agencies and local stakeholders to improve opportunities for clients.
  • Manage budgets, performance reporting and operational compliance across the service.
  • Drive continuous service improvements while promoting Alongside's values and a positive team culture.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to undertake other duties that are broadly in line with the responsibilities of the role.

You can view the full job description by clicking here.

What we're looking for

• • Experience managing teams within homelessness, housing, social care or a related support service.
  • Strong leadership, communication and people management skills, with the ability to motivate and develop others.
  • Experience managing service performance, budgets and achieving quality standards and contractual targets.
  • A commitment to delivering person-centred, trauma-informed support and building positive relationships with partners.
  • A full UK driving licence and access to your own vehicle, with flexibility to participate in the on-call rota.

There are many great reasons to join our team!

• • Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan.
  • 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing to 30 days after four years' continuous service.
  • 30% staff discount at our charity shops.
  • A generous and competitive pension scheme.
  • Great opportunities for career development and free monthly training sessions from experienced facilitators.
  • Blue Light Card eligibility, offering discounts on thousands of brands.
  • A supportive culture where staff feedback is valued and regular supervisions are encouraged.
  • Reflective Practice sessions facilitated by external professionals.

Our Ethos

As an Equal Opportunities employer, we have an Equality and Diversity Action Plan demonstrating our commitment to creating an inclusive culture. We welcome applications from people of all backgrounds and cultures, particularly those currently underrepresented within our workforce. We also encourage applications from people with lived experience.

We are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you require any reasonable adjustments or additional support during the recruitment process, please let us know. We welcome applications in all formats.

DBS Checks

This role is subject to an Enhanced Disclosure and Barring Service (DBS) check. A criminal conviction will not necessarily prevent employment; each disclosure will be considered fairly and in line with our Data Protection Policy.

Please note: We reserve the right to close this vacancy once a suitable candidate has been identified. Early applications are encouraged.

Senior Government and Research Fundraising Manager

Location: Bristol with hybrid working (40% office based)

Salary: £43,000 to £45,000 per annum FTE

Hours: Part-time, 28 hours per week (0.8 FTE)

Contract: Fixed term (up to 14 months - maternity cover)

Vacancy dates

Closing date for applications: Sunday 9th August 2026 

Interviews will be held on: Friday 14th August 2026 (with Wednesday 19th August reserved for 2nd stage interviews if required) 

Expected Start date: Monday 5th October 2026 

Expected End date: Friday 31st December 2027 

About our Organisation

The Soil Association, formed in 1946, is the only UK charity which works across the spectrum of human health, the environment and animal welfare. That’s because we cannot tackle these issues in isolation. 

We campaign for change, we support farming innovation, we serve healthy food in communities, we support and grow the organic market, and we protect forests. We couldn't do any of this without our supporters, partners, donors and dedicated staff. We make a difference in the world where it’s needed the most. 

About the Opportunity

2026 is our 80th year and an exciting time to join the Soil Association.  We have an ambitious strategy to 2030 with inspiring, scalable projects which deliver impact across the food system.  We are seeking 14-month maternity cover for our Senior Government and Research Fundraising Manager to lead on significant funding opportunities through collaboration with multiple internal and external stakeholders.

About You

We are looking for an experienced fundraiser with specific experience in securing and managing researcher-led and government funding – managing processes from horizon scanning, through application to reporting and claiming and relationship stewardship.

You will: 

• Be an expert in horizon scanning for relevant funding opportunities

• Have extensive experience in managing multiple internal and external stakeholders including senior leadership teams 

• Have a proven track record of securing and managing significant six-figure plus funding from Government and research funding sources (both UK and international)

• Be a confident communicator with the ability to translate complex food systems and sustainability programmes into compelling, tailored applications 

• Be self-motivated, process-driven and thrive in a fast-paced environment

Our Benefits

We offer a range of financial and lifestyle benefits to all our employees, including: 

• 27 days annual holiday increasing to 30 days with length of service plus bank holidays (pro rata for part time)
• Pension scheme with ethical investment options and employer contribution increasing with length of service.
• Free membership of the Soil Association and discounts on organic produce.
• Volunteer days to give back to the local community or support green initiatives.
• Family friendly policies and flexible working
• Cycle to work scheme.
• Sociable and engaging workplace of professionals that share a passion for healthy, sustainable lifestyle and produce.

To Apply

Click ‘apply now’ to submit your CV and cover letter. Please note we reserve the right to close this vacancy early.

Please check your junk/spam folder if you do not receive a confirmation email upon submitting your application. All candidates will subsequently receive an email to confirm whether they have made it through to interview stage.

We know the value of diversity in nature and want it in our organisation. We recognise that diverse backgrounds and experiences will bring a fresh perspective to our work. If you're not sure about applying, please get in touch with us for a chat.

Thank you for your interest in supporting our work at the Soil Association.

The Epilepsy Research Institute is looking to appoint a Trusts and Foundations Lead. This is a great opportunity to play an important role in securing grant income from trusts, foundations and statutory funders to support our mission.

A confident and experienced trusts fundraiser, you will identify and pursue funding opportunities, develop compelling applications and manage funder relationships and reporting requirements. Working as part of the External Affairs team, you will bring excellent written communication skills, sound knowledge of fundraising regulations and best practice, and the ability to work independently and manage your own workload effectively.

Our mission is to radically advance research into the causes, prevention and treatment of epilepsy and associated conditions. If this is something that interests you, and you have the skill set we are looking for, we look forward to hearing from you.

Application is by way of a CV and covering letter which highlights why you are interested in the role and how your experience fits the needs of the Institute as set out in the job description.

JOB TITLE: Customer Services and Purchasing Coordinator

REPORTING TO: Head of Personal and Organisational Development

Waverley Abbey is a place of prayer, learning, welcome and generous hospitality. Every person who contacts us, visits us, gives to us, attends an event, receives a publication, or simply needs help should experience something of the warmth, care and excellence that we value as an organisation. This role is often one of the first points of contact for supporters, customers, guests, colleagues and suppliers. It is therefore a key part of how we live out Waverley Abbey’s culture of hospitality, excellent customer service and careful stewardship in the everyday details.

Job Purpose The Customer Services and Purchasing Coordinator will provide friendly, efficient and accurate support across customer service, post, donations, purchasing, deliveries, office supplies and practical administration. The postholder will help ensure that people are responded to well, systems are kept up to date, purchases are processed appropriately and the practical flow of day-to-day operations is handled with care. The role requires someone who is organised, calm, helpful and detail-focused, with a genuine desire to serve colleagues and customers well.

KEY RESPONSIBILITIES Customer service and supporter care

> Provide a warm, professional and helpful response to incoming calls and enquiries, particularly in relation to donations, Every Day with Jesus and general fundraising.

> Listen carefully and respond well to customers and supporters, resolving queries where possible and ensuring they are passed to the right colleague or department when needed.

> Represent Waverley Abbey with warmth and care so that every caller, supporter and customer feels valued and treated with respect.

> Maintain accurate customer and supporter records in Sage CRM, HubSpot and Beacon as appropriate. Donations and financial administration

> Process donations accurately in Beacon and Stripe as appropriate.

> Manage Direct Debits in Access, ensuring records are handled carefully and confidentially.

> Follow agreed processes for handling financial information, donor details and customer records. Post, deliveries and practical coordination

> Open, process and organise incoming post on a daily basis.

> Prepare, pack, record and send outgoing post daily, ensuring items are handled appropriately and on time.

> Receive and coordinate deliveries for Waverley Abbey Trust, ensuring items reach the correct team or location promptly. Purchasing and office support

> Raise and manage purchase orders for the House and the East Wing, including Events and Retreats.

> Support good stewardship by ensuring purchasing is accurate, timely and in line with agreed processes.

> Maintain order in stationery areas so that colleagues have access to the supplies they need.

> Manage the East Wing staff signing in and signing out sheet.

> Assist the Head of People and Organisational Development with East Wing office moves and practical office arrangements as required. Health and safety

 > Check and maintain First Aid supplies in the House and East Wing.

> Undertake any other reasonable duties requested by the line manager in keeping with the nature of the role.

Essential

> A warm, helpful and customer-focused approach, with a commitment to excellent service.

> Strong organisational skills and the ability to manage a range of practical and administrative tasks.

> Good attention to detail, especially when handling donations, customer records, post and purchase orders.

> Confidence in speaking with customers, supporters, suppliers and colleagues in a clear and professional way.

> Good working knowledge of Microsoft Office and confidence using databases or CRM systems.

> Ability to work calmly and flexibly in a busy environment where priorities may change.

>Discretion and care when handling confidential or sensitive information.

>A positive, team-minded approach and willingness to help where needed.

Desirable

> Experience of working in customer service, supporter care, administration, purchasing or a similar coordination role.

> Experience using systems such as Sage CRM, HubSpot, Beacon, Stripe or Access. >Understanding of charitable giving, donations processing or supporter communications. Our culture and expectations

>At Waverley Abbey, how we do things matters. We are looking for someone who will bring warmth, accuracy, initiative and a servant hearted approach to the role.

Hospitality is not simply the work of one team; it is part of who we are. This role helps set that tone through excellent customer care, thoughtful administration and a willingness to make things work well for others.

> The postholder will be expected to work in a way that reflects Waverley Abbey’s values, contributes positively to team life and supports the wider mission of the organisation. Safeguarding, confidentiality and compliance

> The postholder must follow Waverley Abbey Trust policies and procedures, including those relating to safeguarding, confidentiality, data protection, finance, health and safety and equality. Training will be provided where required.

We are seeking an experienced and motivated Part Time Advocacy Support Worker with the delivery of our Community One-to-One Advocacy project.

The Project Worker / Advocacy Assistant will work closely with the Project Manager to deliver a high-quality, person-centred Community One-to-One Advocacy service across the Royal Borough of Greenwich. Supporting the day-to-day delivery of the project, the postholder will help ensure that project objectives, outcomes, and timescales are achieved in line with organisational policies and funder requirements.

The postholder will work directly with individuals with learning disabilities, autistic people, and other vulnerable adults to help them understand their rights, access services, overcome barriers, and improve their independence and wellbeing. They will also support the Project Manager with community outreach, volunteer coordination, partnership working, monitoring and evaluation, and maintaining accurate records to ensure the effective delivery and ongoing development of the project.