Digital marketing officer jobs

DUTIES AND KEY RESPONSIBILITIES

Strategic communications 

• Lead the development, implementation, and management of MAP’s strategic communications and support public engagement initiatives. 

• Oversee the organisation’s language and messaging frameworks, including the maintenance of the language guide and key messaging documents to ensure clarity, consistency, and alignment with MAP’s mission and communications objectives. 

• Develop, implement and manage integrated, cross channel communications plans and strategies.

• Bring a prospector’s mindset, spotting openings, anticipating debate moments and positioning MAP ahead of the curve rather than reacting to events. 

• Support the organisation in contributing to crisis communications planning and responding to mitigate reputational risks. 

Media management  

• Lead on the development and delivery of high-impact content to raise MAP’s profile and influence, and to drive public and supporter engagement. 

• Actively seek out and develop opportunities for MAP to shape public, political and sector debates, including through opinion pieces, broadcast opportunities, podcasts, industry and specialist media, conferences and high-level events. 

• Manage MAP’s Senior Media and Communications Officer, fostering professional growth, confidence and judgement. Conduct regular one to ones, appraisals, and support their work.

• Manage the production, review and sign off of all media materials including press releases, op-eds, letters to the editor, media updates, and other external communications content where necessary. Ensure efficient delegation where required. 

• Lead media engagement, including briefing spokespeople and coordinating MAP’s responses to media inquiries, ensuring delegation where required.

• Provide high-quality briefing, messaging development, and media preparation for senior staff engaging externally. 

• Maintain and build strong, trusted relationships with journalists and editors across UK and international media. 

• Alert MAP’s staff to imminent news and current affairs stories, and recommend communications actions or restraint as appropriate. 

Advocacy and campaigns communications 

• Develop strategic communications plans for MAP’s advocacy and campaigning initiatives (such as, party conferences, parliamentary and UN engagement), identifying media opportunities, and ensuring key messaging is aligned with advocacy objectives and reaches targeted audiences. 

• Work closely with MAP’s Advocacy and Campaigns Team to amplify campaign impact through coordinated media and supporter-facing communications. 

• Strengthen MAP’s role in advocacy coalitions by leading collaborative media and communications outputs with partners. 

• Help ensure that communities MAP supports have a voice in campaigns, that their perspectives shape messaging and that communications do not expose staff, partners or communities to undue risk. 

• Advise on the strategic communication opportunities to profile and disseminate policy and research outputs. 

General responsibilities  

• Support the mission, ethos and values of MAP. 

• Support advocacy and research functions as required. 

• Manage external suppliers providing design, printing and other support as required. 

• Represent MAP at external meetings including with media, partners and supporters, and deliver talks when required. 

• Carry out fact-checking, proof-reading/copy editing and other administrative tasks as needed. 

• Carry out other associated duties as may arise in line with the broad remit of the position. 

• Support and promote diversity and equality of opportunity in the workplace. 

• Work collaboratively with others in all aspects of our work. 

PERSON SPECIFICATION 

Experience and knowledge 

• Substantial, relevant and recent experience of communications at a national and/or international level within humanitarian, healthcare or human rights organisations. 

• Strong track record of developing and implementing communications strategies to achieve advocacy and fundraising objectives. 

• Experience in overseeing organisational language and messaging frameworks in politically sensitive contexts. 

• Strong experience in media relations, including briefing spokespeople, drafting press releases, reactive and proactive media handling, and securing media coverage. 

• Understanding of digital communications and campaign tools (e.g., petitions, email campaigns) and audience engagement strategies. 

• Experience working with fundraising/marketing teams, consultants and agencies. 

• Strong understanding of political risk, reputational management and crisis communications. 

• Knowledge and understanding of the political context and of development and humanitarian issues in Palestine and Lebanon and the wider Middle East is desirable. 

Skills and abilities  

• Strong communicator (written and oral) and persuasive storyteller. 

• In depth understanding of how media can be a tool for influence and to achieve change. 

• Confident interpersonal, influencing and relationship management skills, and an ability to pitch stories persuasively to media and other targets. 

• Creativity and a willingness to innovate.

• Fluent written and spoken English. 

• Ability to prioritise and ability to deal with competing demands in a fast-paced working environment.

• Ability to work collaboratively and independently, with sound judgement and discretion. 

• Keen attention to detail, copy/proof editing and quality control on all outputs. 

• Working knowledge of Arabic is an advantage. 

Personal attributes and other requirements  

• Commitment to human rights, international justice, and promoting Palestinian participation in communications and campaigns.

• Able to travel extensively within London and the UK and willingness to travel to Lebanon and the occupied Palestinian territory occasionally as required.

• Able to work occasionally on evenings and weekends, with time off in lieu. 

• Commitment to advancing anti-racism, anti-discrimination and equal opportunities. 

Location: Reading, Hybrid (at least twice a month to the Reading Office)
Hours: Full time
Salary: £33,000 per annum 
Contract Type: Permanent
Campaign Closes: 11th March 2026
Interviews: First stage, 18th March 2026. Second stage,  25th March 2026

On occasion, we might close a vacancy early due to a high number of applications being received. Interested candidates are encouraged to submit their application as early as possible

Core Purpose: 
As our PR & Social Media Officer, you will play a vital role in bringing Make-A-Wish UK’s mission to life. By building strong media relationships, creating high-quality content and engaging our digital communities, you will help strengthen our brand and raise vital awareness of our work. In this exciting role, your work will be central to amplifying the charity’s impact and ensure effective communication across earned and owned channels, ultimately supporting the goal of granting life-changing wishes to children with critical illnesses.

Essential

• Proven experience in a PR and/or social media role within a comparable organisation (ideally a minimum of three years).
• Demonstrable experience and confidence with PR outreach, media relations, and press material preparation.
• Experience managing social media platforms, including content creation and community management.
• Experience in using relevant programmes, including social media channel planning tools such as Sprout Social and asset creation tools like Adobe Express or similar. 
• Excellent organisational skills and attention to detail.
• Strong communications skills including writing skills.
• Ability to build relationships with media contacts, external stakeholders and wider internal teams.
• Skilled in managing a varied workload, able to pivot between PR and social media responsibilities as required.

Desirable

• Experience within Not-for-Profit or the Charity sector and its common practices and regulations.
• Experience working with storytellers sharing sensitive topics.
• Understanding of the importance of our services to children, their families and local communities would be highly beneficial. 

Key Responsibilities:
PR campaign support

• Assist the PR Manager in planning and executing PR campaigns.
• Draft press releases, media outreach materials, and PR project plans.
• Develop and maintain media relationships and media databases to ensure effective media engagement.
• Seek opportunities to enhance our media exposure through strategic partnerships and collaborations.
• Support reaction and responses to media incidents.
• Work with wish families to share their story in a sensitive and an authentic way.
• Lead on some PR projects, owning and delivering releases.

Social media management

• Support the daily management of social media channels, including content creation, curation, and scheduling.
• Monitor and respond to community interactions to foster engagement.
• Tailor content to resonate with different audience segments, ensuring alignment with organisational goals.
• Track and evaluate social media performance, responding to key results.
• Lead on some social media projects or campaigns, producing and executing social media plans.

Project-based communications

• Coordinate specific project communication plans, leveraging audience insights and channel expertise.
• Support communications efforts for high-profile events, corporate partnerships, and volunteer recruitment initiatives.
• Collaborate with partners to deliver on multi-year communication strategies, ensuring clear messaging and outreach goals.

Content Creation

• Create compelling and audience-focused content for social media platforms (Instagram, Facebook, LinkedIn, TikTok, YouTube, etc.).
• Assist in creating long-form content for blogs, newsletters, and digital media to reach a wider audience.

Tracking and researching trends

• Track and analyse the charity’s online and media presence 
• Create reports on performance and research which campaigns lead to achieving organisations goals such as increased income. 
• Identify trends and look for ways to improve engagement and brand.

Campaign  evaluation, reporting and coordination 

• Use monitoring and insight tools to assess the effectiveness of PR and social media campaigns.
• Provide data and insights to improve future communication strategies and audience engagement.
• Collate and coordinate PR and Social media requirements for campaigns and partnerships

Trust Fundraising Support Officer

Hours: Part-time 14 - 17.5 hours per week

Location: Hybrid working

Salary: £26,000 - £29,000 (Pro Rata)

Contract: Permanent

DBS: A basic check will be required

About Us

At Epilepsy Action, we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. 

​As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.

​We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.

​If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!

​About the Role

We are currently seeking a Trust Fundraising Support Officer to join our growing fundraising team. 2025 was our best year yet for income and this role is pivotal in helping us to take the next step in further growing our income.

This new role will play a key part in delivering funding from Trusts, Foundations and other funders across the UK, supporting the Senior Trust Fundraising Officer to maximise our income. You will be responsible for making small-scale grant applications, and for growing our grants portfolio through identifying new funding opportunities.

There will be a range of projects to work on, providing vital support to ensure that we are increasing the number of warm funders who regularly support the charity.

Your key responsibilities will include:

• Build up a strong pipeline of prospective funders by researching trusts that align with Epilepsy Action’s vision and strategy
• Secure income from small-scale charitable trusts, foundations, and other grant makers to meet individual and team targets
• Ensure timely thanking, updates and reporting for all grants and donations from our rolling programme of applications
• Use data in the CRM to analyse trends and identify opportunities

At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.

About you?

We are looking for a dedicated fundraiser who has:

• Experience in using specialist fundraising research tools
• Proven communication, writing and editing skills
• Proven experience of securing donations, grant income or new business
• Familiarity with CRM systems and digital tools
• Organisational skills, is detail-oriented, and able to work to tight deadlines

Interested?

If you are interested in what you have read so far you can either submit your application via our online portal or alternatively if you still have some questions before applying you can contact us for a friendly informal chat.

Closing Date: 9am on Monday 23rd March 2026

Informal Chat: These will be arranged on an ongoing basis as applications are reviewed

Interviews: Thursday 2nd April 2026

Recruitment Process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30-minute online chat with a member of our team before inviting shortlisted candidates to a formal interview.​

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.

Join an amazing charity that makes a difference for the more than 110,000 adults and children in the UK with a muscle-wasting condition. This is a role where you can really make a difference.

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We are committed to building a diverse and inclusive organisation that reflects the communities we serve. We actively encourage applications from individuals of all backgrounds, particularly those from underrepresented groups including people from ethnic minority backgrounds, LGBTQ+ individuals, and those with lived experience of conditions we represent. We believe that diversity strengthens our work and helps us better support our beneficiaries.

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As part of our safer recruitment and safeguarding responsibilities, this role requires a DBS check and professional/character references. We are committed to inclusion and will consider each application fairly.

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About you:

The Creative and Content Officer is an exciting role at MDUK, that will sit within the Marketing and Communication Team. 

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You will develop and create impactful content across a wide range of formats including design, managing production workflow, and supporting our brand work.

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You will help deliver projects using your skills and those of external partners in the production of content such as design artwork, social graphics and copy. You will also support in the project management of creative projects.

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About us:

Muscular Dystrophy UK is a charity that connects a community of more than 110,000 people living with one of over 60 muscle wasting conditions, and all the people around them. So everyone can get the healthcare, support and treatments needed to feel good, mentally and physically. 

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This is an exciting time to join Muscular Dystrophy UK. We recently launched our new 10 year strategy to transform the lives of people living with muscle wasting conditions. Our vision is clear, a world without limits for people with muscle wasting conditions, and we won’t stop until we achieve it.

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Benefits:

We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We believe in supporting our people both professionally and personally.

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Alongside a competitive salary, we offer a comprehensive benefits package designed to promote wellbeing, work–life balance, and career development. Our offerrange of benefits includes ​great pension contributions, life insurance, cycle scheme, health cash plan, employee assistance programme, instant retail and events discounts, and much more...

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Location: We operate a hybrid model (home and office, London SE1). 

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Closing date: Wednesday, 3rd March2026

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NB Interviews will be held on a rolling basis

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Please download the job description to see full role responsibilities

Fundraising Manager - Tiphereth

About Tiphereth

Tiphereth is a Camphill community in Edinburgh providing residential care and day services for adults with learning disabilities and autism. We are part of the wider Camphill movement, which emphasises intentional community living, meaningful work and shared life between people with and without support needs.

Our community brings together over 200 people with our members, staff, vocational co-worker and volunteers across residential homes, supported living services and vibrant day services. We operate craft workshops, horticulture programmes, a pop-up shop and participate in local markets. Our work is underpinned by anthroposophical principles and a deep commitment to human dignity, inclusion and the belief that everyone has a meaningful contribution to make.

Tiphereth is at an exciting point in its development. Following a successful financial recovery and the launch of our Five-Year Strategy, we are investing in our capacity to grow sustainably. This new Director-level role is central to that ambition, leading our efforts to diversify income, build lasting supporter relationships and tell the story of our community to the wider world.

Role’s Primary Objective

The Fundraising (and associated marketing development) Manager is a senior leadership position, reporting directly to the CEO and sitting alongside other senior managers on the Senior Management Team. This is a newly created role with significant scope to shape Tiphereth's external engagement and income generation strategy.

In Year One, you will be hands-on across the full breadth of fundraising and marketing activity, building the infrastructure, strategy and relationships needed for long-term success. From Year Two onwards, you will have the opportunity to recruit and develop a small team covering marketing and communications, community fundraising, and grant and trust applications.

This role requires someone who can operate strategically whilst also delivering at pace. You will need to be equally comfortable presenting to the Board as you are drafting a grant application or stewarding a major donor. Above all, you will need to connect authentically with our ethos and be able to communicate the distinctive value of Camphill community life to diverse audiences.

Key Responsibilities

1. Strategic Leadership

• Develop and implement a comprehensive fundraising and marketing strategy aligned with Tiphereth's Five-Year Plan and organisational values

• Work towards strategic income targets including a minimum £250,000 in major donor engagement over five years and increasing non-government income to 10% of total revenue

• Identify, develop and secure new fundraising opportunities to maximise income potential and expand Tiphereth's supporter base

• Provide strategic advice to the CEO and Board on fundraising trends, opportunities and risks

• Build business cases for capital projects and new initiatives requiring external funding

2. Major Gifts and Philanthropy

• Identify, cultivate and steward a portfolio of high-net-worth individuals and family foundations with capacity to make transformative gifts

• Develop compelling cases for support and funding proposals for capital projects and programme development

• Build and maintain long-term relationships with donors, ensuring exceptional stewardship and regular impact reporting

• Support the CEO and trustees in their donor engagement activities, preparing briefings and facilitating introductions

• Maximise tax-efficient giving through Gift Aid and other mechanisms

3. Grants and Trusts

• Research and develop a pipeline of grant-making trusts and foundations aligned with Tiphereth's work

• Write and submit high-quality funding applications, working collaboratively with service managers to develop project proposals

• Maintain accurate records of applications, outcomes and reporting requirements

• Build relationships with programme officers and foundation staff to strengthen future applications

4. Marketing and Communications

• Lead the development and implementation of Tiphereth's marketing and communications strategy

• Oversee brand management, ensuring consistent and compelling messaging across all channels, including timely responses to donors and interested parties

• Develop engaging content including the Annual Impact Report, newsletters, social media and website

• Champion digital fundraising initiatives and enhance supporter journeys to improve engagement and retention

• Raise Tiphereth's profile through media engagement, events and participation in sector networks

5. Community Fundraising and Events

• Develop and grow community fundraising income including individual giving, regular giving and legacy programmes

• Plan and deliver fundraising events and supporter engagement activities that reflect Tiphereth's values

• Support and coordinate third-party fundraising by community supporters

• Explore corporate partnership opportunities aligned with our ethos

6. Team Development and Management

• Build the case for and recruit specialist roles in marketing, community fundraising and grant-writing as capacity grows (from Year Two)

• Lead, manage and develop team members, fostering a high-performing, collaborative culture

• Manage budgets for fundraising and marketing activities, monitoring performance and return on investment

• Provide clear reporting on fundraising performance to the CEO and subsequently to the Board

Terms and Conditions

Salary

ca. £50k

Annual Leave

33 days including public holidays, rising with service

Pension

Total contribution at 9% with auto-enrolment pension scheme

Probationary Period

Six months

Notice Period

Three months

Additional Benefits

Employee Assistance Programme, enhanced sick pay, professional development opportunities, mileage allowance for work travel

Safeguarding: Tiphereth is committed to safeguarding and promoting the welfare of all adults who use our services. All staff are expected to share this commitment. This post is subject to a PVG scheme membership check.

Equal Opportunities: We are committed to equal opportunities and welcome applications from all sections of the community. We particularly welcome applications from people with lived experience of disability.

Tiphereth Limited is a registered Scottish charity (SC016530) and a company limited by guarantee (SC100167)

Corporate Partnership Officer
Alton, Hampshire
(flexible/remote but with weekly visits to our charity’s head office in Alton, Hampshire)
Up to 35 hours per week

Permanent
C.£30,000 depending on experience

About us

7.2 million people in the UK have chronic kidney disease (CKD), a diagnosis that can turn your world upside down.

For 50 years, Kidney Care UK has been at the forefront of supporting people with kidney disease. From our early days when we campaigned to introduce donor cards in the UK, we have worked hard to support and represent the interests of everyone affected by this lifelong condition. We continue to provide practical, emotional, and financial support for individuals and their families, while also working with healthcare professionals to improve care services and campaign for change.

Kidney disease can affect anyone and there is no cure. We are here for the young and the old, for those struggling to make ends meet, for families and loved ones. We fight tirelessly, giving our total support, to improve the lives of kidney patients and their families.

We’ve grown significantly over the past five years. But this is just the start – we want to grow our income significantly in the next three years. We have to – there are so many people who need us.

We’ve been making quite a splash recently – our ‘Cost of Staying Alive Report’ made the front cover of The Guardian last year, and the follow up ‘Left Out in the Cold’ report was recently featured on Sky News and in The Evening Standard. Our ‘Priced Out of Existence’ campaign was shown on the BBC 6 o’clock and 10 o’clock News and referenced by media across the UK. Our #BloodyAmazingKidneys campaign has reached more than 6 million people and 294,000 of those have taken our digital kidney health checker.

We’re building partnerships with leading companies across the UK, raising the profile of kidney disease and working with them to make sure that their customer service teams understand the needs of kidney patients throughout the country, working with them to make sure that kidney patients are top priority for their vulnerable customer teams. We’re working with global pharmaceutical companies developing world class patient information and advice. And we want to identify more companies in different sectors who are passionate about supporting people with kidney disease, which is why we are expanding our Corporate Partnerships team.

The charity is set to build on this success and aims to continue this growth, so that we can reach more kidney patients and their families, providing critical support at a time when it is needed now more than ever.   

About the role

The Corporate Partnerships Officer will play a key role in this growth, managing and securing new corporate partnerships with support from the Corporate Partnerships Manager. Our corporate partnership income has grown from zero in 2020 to c£2.3 million in 2025. It is a very exciting time to be joining the charity and our Fundraising team.

Primarily, you will be responsible for managing your own portfolio of corporate partnerships, growing strong relationships, delivering partnership activities, and proactively securing new corporate partnerships, including charity of the year relationships. You'll further support the Corporate Partnership Manager and Director of Fundraising, Marketing and Communications as needed with key activities within larger partnerships, developing a well rounded understanding of how Kidney Care UK works in partnership. 

You will also work closely with the Events, Marketing & Communications teams to promote and support all opportunities to drive corporate income growth ensuring strong collaboration.

Key duties will include;

• Managing relationships with key contacts,

• Delivering partnership activities such as renal unit visits or training presentations to key staff,

• Delivering informative annual reports,

• Proactively secure and onboard new partnerships within your target area. 

You will do this by stewarding the significant number of existing relationships and partnerships we already hold and maximising any opportunities that exist. Alongside this, you'll be working with the Corporate Partnership Manager to manage a personal goal of generating new partnerships through proactive engagement to and through our supporters, beneficiaries, networks, and contacts.

The right candidate will have a proven record of building strong and rewarding relationships, and confidence in managing and building these relationships autonomously. You will be a driven and enthusiastic fundraiser with experience of cultivating new relationships across a range of businesses and sectors and a willingness to learn and develop your skills. 

The role will adapt and develop with the individual and offers huge potential for personal and career development.

What we offer

Working at Kidney Care UK is incredibly rewarding and you will see the life-changing impact that the charity has on kidney patients and their family:

• Flexi-time – we are flexible about start and finish times, and flexible about your location.
• Annual and Christmas leave – we offer 25 days annual leave for full time employees plus bank holidays. We also close for three days between Christmas and New Year, and you don’t need to take this from your annual leave allowance.
• Pension – you’ll be eligible for and auto-enrolled into a pension scheme.
• Health cashback plan – ability to claim back a wide variety of routine medical treatments.
• Employee Assistance Programme – access to a wide variety of support including counselling, health resources and advice.
• Cycle2Work scheme
• Learning and development – you’ll be able to access the full benefits of our membership of Fundraising Everywhere and Charity Comms.

Our Time Charity is seeking an experienced Communications and Social Media Officer to strengthen our digital presence and amplify the voices of children affected by parental mental illness.

This role plays a central part in delivering our communications strategy by ensuring our message reaches families, professionals, funders and partners with clarity, creativity and purpose. You will manage our social media channels, develop engaging and accessible content, support campaign rollouts, and contribute to PR and stakeholder communications that challenge stigma and raise national awareness.

Working closely with the Communications Lead and the wider team, you’ll help shape and share stories that reflect lived experience, ensuring children feel seen, understood, and less alone, and that the wider system better understands the impact of parental mental health difficulties.

This role is ideal for someone with experience in communications, social media, or digital marketing within a charity or purpose-driven organisation who enjoys combining strategy with hands-on delivery, translating complex topics into compelling content, and using insights to grow reach and engagement.

To learn more about the role, responsibilities and how to apply, please download the full recruitment pack.

Head of Individual Giving

We’re looking for an experienced and creative Head of Individual Giving to lead and grow our individual giving programme.

About the Role

Reporting directly to the Chief Executive Officer, you’ll shape and deliver our individual giving strategy, overseeing the recruitment, retention and development of individual supporters. You’ll lead on our major appeals, including an annual national campaign to Catholic parishes across the UK.

You’ll also play a key role in developing new fundraising products, optimising donor journeys, and ensuring our CRM and data systems support excellent stewardship and insight-driven decision making. This is a senior position with significant scope to shape the programme and make your mark.

About You

We’re looking for a confident and strategic fundraiser with a strong grasp of individual giving and a collaborative approach. You’ll bring:

• Proven experience delivering successful individual giving or direct marketing campaigns in the charity sector
• Strong skills in supporter stewardship and donor retention
• Experience of managing budgets, teams and external suppliers
• A creative, data-driven approach to growing income
• Excellent communication skills

Location:  Hybrid working with a minimum of two days per week in our Aldgate, London office and remaining days working remotely / from home.

We’re looking for an enthusiastic and organised Individual Giving Officer to join our Supporter Giving & Legacies team. In this role, you’ll plan and deliver exciting marketing acquisition campaigns across multiple channels aiming to attract new supporters and drive long-term income for Asthma + Lung UK. Using data and supporter insights, you’ll see what’s working, experiment with new ideas aiming to make each campaign even better than the last.

Asthma + Lung UK is the only charity in the UK fighting for everyone with a lung condition, aiming for a world where everyone can breathe with healthy lungs. We fund cutting-edge research, provide advice and support for the 12 million people who will get a lung condition during their lifetime. We also campaign for clean air and for better NHS diagnosis and treatment.

Working closely with the Individual Giving Manager (Acquisition), you’ll bring acquisition campaigns to life, recruiting new regular givers, lottery players, and one-off donors. You’ll also help design welcome journeys for new supporters, making sure they feel valued, informed, and connected from their very first interaction with us.

We’re looking for someone who is proactive, organised, and passionate about making a difference in the charity sector. If you have experience in fundraising or marketing whether across digital, telemarketing, or face-to-face and enjoy collaborating with agencies and internal teams, this is the role for you. With strong attention to detail and project management skills, you’ll confidently support on multiple campaigns, meet deadlines, and help deliver sector-leading acquisition activity that makes a real impact.

As well as a competitive salary, you’ll enjoy a range of benefits including 30 days annual leave (plus bank holidays), membership of a health cash plan, employee assistance programme, cycle-to-work scheme, interest-free annual season Travelcard loan and pension scheme. This is a fantastic opportunity to join an organisation committed to being the driving force behind the transformation of lung health.

Are you ready to take on a key development role in a charity that is making a real difference? Southampton City Mission (SCM) is offering an exciting opportunity for a knowledgeable and proactive Communications Officer. Working alongside our senior staff team to deliver a dynamic external communications strategy, this is a new role with the opportunity to shape how the charity relates to partners, supporters and the general public across the city.

You will be responsible for delivering an effective communications plan that increases awareness and engages key audiences in the city, to strongly support SCM’s current projects. Developing compelling story telling pieces and creating content for our website and social media to showcase the organisation’s impact; we are looking for an individual who will drive forward change and quickly engage with key stakeholders and churches. Working alongside the CEO, Head of Operations and Project Managers, and playing a pivotal role in helping to equip churches to support and love those in need across our city, we are offering the opportunity for flexible, hybrid working for this role.

If you are a natural, experienced communicator and passionate about working for a faith-based charity that is growing and evolving, this is the perfect role for you. Your input will help drive change in both the charity and the city we serve.

Apply now. An application pack, including full job description and person specification, can be downloaded from our website.

The closing date for applications is 01 April 2026

SCM is committed to keeping children and adults at risk safe and to equal opportunities.

A DBS check will be required for this role and applicants must be able to demonstrate that they have the right to work in the UK.

Job Purpose

This role sits at the heart of Operation Smile UK’s five-year strategy to deliver transformational growth across all income streams. As Retention Fundraising Lead, you will be instrumental in delivering on three of the four core strategic priorities:

1. Build Regular Giving – retain and maximise value from the regular giving base

2. Drive All Donors to Legacy – ensure donors experience best-in-class stewardship, increasing their loyalty to the charity with an objective of feeding into legacy and long-term giving goals.

3. Maximise Growth Through Digital Fundraising Integration – leading the expansion and optimisation of digital growth for all existing supporters.

The Retention Lead is responsible for delivering Operation Smile UK’s strategic individual giving retention and legacy marketing programme. This role is key to driving income growth from our existing donors from the point of recruitment, maximising value and minimising attrition from the regular giving pool and generating and retaining legacy actions and prospects.

You will lead on the strategy, planning, delivery and evaluation of retention campaigns, with full accountability for managing significant budgets, agency partnerships and performance metrics.

You will support the development of the Legacy strategy, be instrumental in planning legacy activity and delivering legacy marketing for the existing supporter base across all income streams and methods of support, from Partnerships, Volunteers and public fundraisers.

This is a senior, hands-on role suited to an experienced Individual giving fundraiser with strong commercial acumen and a data-driven mindset.

Key Responsibilities

Strategic Campaign Leadership

• Develop and implement the retention strategy, aligned with income targets and supporter growth objectives.
• Lead on the planning and delivery of campaigns across cash, donor stewardship, legacy prospecting and stewardship, welcome, conversion, reactivation and upgrade appeals.
• Lead on strategic development of the cultivation journey to ensure Operation Smile maximise growth through digital channels.
• Monitor and report on campaign performance, providing insight-driven recommendations to optimise results.
• Drive testing and innovation to expand existing approaches and introduce new ones within acceptable risk and return parameters.

Budget Ownership & Performance Monitoring

• Take full responsibility for retention and legacy budget management, income forecasting and cost control.
• Set, monitor, and evaluate key performance indicators (KPIs), reporting against ROI, value and response, retention and conversion metrics and long-term value across all supporter groups channels.
• Collaborate with the Senior Database Manager and the Director of Data and Technology to develop and maintain performance dashboards (e.g., Power BI) and support strategic data analysis, including both short term and long-term channel performance evaluation.

Line Management

• Provide day-to-day leadership and support to the Retention team, ensuring clarity of objectives, effective workload management, and professional development opportunities.
• Conduct regular 1:1s, annual appraisals, and performance reviews for direct reports, supporting their growth and accountability.
• Foster a collaborative and inclusive team culture, encouraging innovation, learning, and high standards of delivery.
• Provide strategic and operational direction to external agencies or freelancers working on retention projects.

Agency & Partner Management

• Manage day-to-day relationships with external fundraising and creative partners.
• Lead on the relationship with the external fulfilment agency working with multiple internal stakeholders to ensure an effective partnership is in place.
• Lead briefings, content sourcing, agent training, stakeholder approvals, and quality assurance processes.
• Negotiate contracts and hold suppliers accountable for delivery and performance.

Cross-Team and Market Integration

• Represent the retention and legacy programme in cross-functional planning meetings and contribute to a unified team culture focused on strategic delivery.
• Work closely with the Acquisition and Digital lead to deliver a seamless supporter journey from point of recruitment to donor communications.
• Work closely with the Philanthropy Manager to develop and manage the pipeline of HV/Major donors.
• Work closely with the Legacy administrator, Philanthropy Manager and Volunteer Manager to develop the legacy pipeline.
• Work closely to ensure all digital communications are aligned and support the retention strategy
• Act as a key liaison with colleagues across Operation Smile global markets, sharing insights and exploring opportunities to align strategy, co-develop creative, or pilot cross-market initiatives.

Compliance, Risk & Best Practice

• Ensure all campaigns meet legal, ethical and data protection requirements (e.g., GDPR, Fundraising Regulator).
• Act as a key contributor to organisational risk assessments relating to income performance and supplier performance.
• Keep up to date with sector trends, innovations and benchmarks to maintain best practice.

Person specification

Essential Experience

• Extensive experience (ideally 5+ years) in Individual Giving, Legacy or fundraising acquisition roles.
• Proven success delivering multi-channel (including digital) retention campaigns for both cash, legacy and regular giving donors with strong ROI.
• Experience managing external agencies and suppliers to high performance standards.
• Strong background in regular giving retention.
• Demonstrable experience managing and reporting on retention budgets.

Skills & Attributes

• Strategic thinker with excellent campaign planning and execution skills.
• Highly numerate and confident using data for decision-making and optimisation.
• Strong project and stakeholder management abilities.
• Proactive, self-starting approach with high levels of ownership and accountability.
• Excellent communication and interpersonal skills, able to represent the organisation externally.

Desirable

• Understanding of retention and supporter journey optimisation.
• Familiarity with CRM, Dot digital and data system Donorfy.
• Experience with Power BI or other reporting tools.

First-round interviews are set for the week of 9th March 2026. We strongly encourage early applications.

Disability Confident Committed Employer

We're a Disability Confident Committed employer, so we guarantee an interview to any disabled applicant who meets the minimum requirements for the job.

At Operation Smile UK, we value individuals based on their performance and potential. We're dedicated to creating a diverse and inclusive workplace that supports everyone's needs. We're happy to make reasonable adjustments throughout the application and employment process, and we particularly welcome applications from diverse backgrounds.

If you need this document in a different format, require any adjustments, or need help with your application, please contact us (further details contained within the job description).

Equality, Diversity & Inclusion

Operation Smile UK knows fundraising could better reflect the diverse backgrounds and experiences of the people the charity sector supports. If you don’t meet every requirement but believe your transferable skills align with the role, we encourage you to contact us for a conversation. 

We want our team to reflect the diversity of the communities we serve, offering equal opportunities to everyone, regardless of, age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex, or sexual orientation.

We celebrate diversity and encourage you to bring your authentic self to Operation Smile UK. We are committed to supporting all applicants and ensuring a fair hiring process. All appointments will be made solely on merit, and we are happy to make reasonable adjustments throughout the recruitment process. 

This role is perfect for someone with a passion for social media communication, and a desire to engage audiences and inspire them to improve animal welfare globally.

You will be helping to run the social media channels of our CEO and Founder, Dr Luke Gamble, working as part of the Marketing Team at animal welfare charity, Worldwide Veterinary Service (WVS). Your role will help raise awareness of the charities work, which in turn will mean more animals receive life-saving veterinary care.

You will take the lead on communication through our social media platforms for Luke, including Facebook, Instagram, LinkedIn and YouTube. You will work closely with our Senior Marketing Executive and wider marketing team to create content tailored for each channel to ensure high levels of engagement, and audience growth.

This is a new role and offers a great opportunity for the right candidate. This role would be based at our office in Truro, Cornwall.

Other organisations may call this role Social Media Officer, Marketing Executive, Digital Marketing Executive, Online Engagement Executive.

About Us

At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.

We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi, Cambodia and the Galápagos Islands.  We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world. Our Mission Rabies project runs mass canine vaccination and community education in the world’s worst hotspots for the disease. Since the project began, over seven million dogs have been vaccinated against rabies and over thirteen million children have been educated in rabies prevention, protecting the lives of people and animals.

Last year, WVS helped an animal every 14 seconds. We trained over 4,800 vets, deployed teams of vets all over the world, and sent over 1,700 parcels of veterinary supplies to 261 charities in 71 countries.

Main Duties & Responsibilities

• Create engaging and informative content for Luke’s channels, including producing day to day content plans and supporting on campaigns.
• Work with the WVS film team to develop an annual content calendar and overarching strategy for the YouTube channel, tailored to appropriate audiences.
• Work with Luke to produce regular engaging video content.
• Analyse engagement data to provide insights and continuously improve communications.
• Manage the social media accounts on a day-to-day basis, including responding to comments and messages.
• Identify and liaise with influencers, brand ambassadors, and collaborators.
• Support the wider marketing team with campaigns and activity.
• Some evening and weekend working, to include travel, will likely be required.

Essential Skills & Experience

• 2+ years working in a marketing role with a focus on social media
• Experience in creating social media content for an individual/personal account.
• Experience in audience growth and analysis
• Basic knowledge of video editing
• Excellent attention to detail and pride in delivering high-quality work.
• Proficient in Microsoft packages - Word, Excel, and PowerPoint
• A passion for animal welfare
• A strong team player
• The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires.
• The right to work in the UK.

Desired Skills & Experience

• Experience in running a YouTube channel
• Experience in supporting on social media growth strategy
• Experience in using Canva or other design platforms
• Experience in a charity or not-for-profit environment
• Interest in photography
• A full UK drivers’ licence

Since 1960 we have invested more than £500 million in blood cancer research in the UK. Where we’ve invested, survival rates and quality of life have improved. We’ve been working to beat blood cancer for over 50 years, and we won’t stop until we do. Be a part of our story and help us change the world.

We’re looking for a Senior Research Grants Officer to play a key role in delivering and strengthening our research portfolio spanning translational and clinical research. You’ll lead on the coordination and delivery of the Transformational Research Awards Scheme, support clinical trial review processes, and oversee a portfolio of active grants to ensure funding decisions and post-award management are rigorous, transparent and strategically aligned.

You’ll also play an important part in strengthening how we fund and manage research. From supporting the implementation of a new Grants Management System to refining processes and providing expert guidance to researchers, committee members and senior stakeholders, you’ll help ensure our investment delivers maximum impact. If you bring strong biomedical knowledge, grant administration experience and a passion for driving progress for people affected by blood cancer, we’d love to hear from you.

This is a hybrid role with regular anchor days in our London office, alongside attendance at key meetings, conferences and team events throughout the year.

We are committed to actively promoting equality, diversity, and inclusivity. In line with our strategy we welcome approaches from individuals from underrepresented groups, including minority communities, and applicants with a disability, to better reflect the community we serve and help broaden our perspectives.

This role is perfect for someone with a passion for social media communication, and a desire to engage audiences and inspire them to improve animal welfare globally.

You will be working as part of the Marketing Team at animal welfare charity, Worldwide Veterinary Service (WVS), helping to raise awareness of the charities work, which in turn will mean more animals receive life-saving veterinary care.

As our new Social Media Executive, you will take the lead on communication through our social media platforms for both WVS, and for our Mission Rabies project, including Facebook, Instagram, LinkedIn and YouTube. You will work closely with our Senior Marketing Executive to create content tailored for each channel to ensure high levels of engagement, and audience growth.

This is a new role and offers a great opportunity for the right candidate. There is some flexibility for working at home, but the role will require 1-2 days a week at the Head Office in Cranborne, Dorset.

Other organisations may call this role Social Media Officer, Marketing Executive, Digital Marketing Executive, Online Engagement Executive.

About Us

At Worldwide Veterinary Service (WVS) we champion animal welfare around the world. We send vets where they are needed most, provide expert veterinary training in hard-to-reach places, and ship urgent aid supplies worldwide, every day of the year.

We deploy teams of vets and vet nurses, send equipment and supplies to help struggling organisations on the front line of animal welfare, and train vets at our international training centres in India, Thailand, Malawi, Cambodia, and the Galápagos Islands.  We also work on strategic one health projects such as rabies elimination campaigns with Governments and NGOs all over the world. Our Mission Rabies project runs mass canine vaccination and community education in the world’s worst hotspots for the disease. Since the project began, over seven million dogs have been vaccinated against rabies and over thirteen million children have been educated in rabies prevention, protecting the lives of people and animals.

Last year, WVS helped an animal every 14 seconds. We trained over 4,800 vets, deployed teams of vets all over the world, and sent over 1,700 parcels of veterinary supplies to 261 charities in 71 countries.

Main Duties & Responsibilities

• Work with the wider WVS team to produce engaging and informative content for social media, including producing day to day content plans and supporting on campaigns.
• Create content that is tailored for maximum engagement on each platform and analyse engagement data to provide insights and continuously improve our communications.
• Work with the Senior Marketing Executive on audience growth campaigns as part of the wider marketing strategy.
• Manage the social media accounts on a day to day basis, including responding to comments and messages.
• Identify and liaise with influencers, brand ambassadors, and collaborators.
• Support our international teams with social media content and guidance.
• Support the wider marketing team with campaigns and activity.
• Some evening and weekend working, to include travel, will likely be required.

Essential Skills & Experience

• 2+ years working in a marketing role with a focus on social media    Experience in developing content for social media and responding to queries.
• Basic knowledge of video editing
• Excellent attention to detail and pride in delivering high-quality work.
• Proficient in Microsoft packages - Word, Excel, and PowerPoint
• A passion for animal welfare
• A strong team player
• The ability and willingness to work flexible hours, including evenings and weekends occasionally when the charity requires.
• The right to work in the UK.
• A full UK drivers’ licence

Desired Skills & Experience

• Experience in running or supporting on Meta advertising campaigns
• Experience in supporting on social media growth strategy
• Experience in using Canva or other design platforms
• Experience in a charity or not-for-profit environment
• Interest in photography