Senior Business Intelligence Manager
Department: Supporter Operations
Grade and Salary: £53,947 - £58,426 per annum, including London Weighting Allowance
Job ID: 143945
About Us
Philanthropy & Alumni Engagement (P&A) provides a fundraising and alumni engagement function in support of King’s College London. We are proud to work with colleagues across the university and its health partners to help them serve society through world-leading education, research and healthcare. Our work also includes a partnership with the Maudsley Charity in support of children’s mental health initiatives between the university’s Institute of Psychiatry, Psychology and Neuroscience and the South London & Maudsley NHS Trust.
We are a committed team that brings together fundraisers working across different channels, alongside colleagues who promote King’s College London’s engagement with its worldwide alumni community. Our work is underpinned and enhanced by a range of dedicated professionals in supporting areas covering proposition development, supporter engagement, supporter operations and business operations.
We have an impressive, well-established track record of success in securing support that allows the university and partners to deliver on their missions. This includes our global, award-winning World Questions: King’s Answers campaign, which set the standard in the sector and enabled us to raise substantial funds to help tackle some of the world’s biggest challenges. Ambitious and innovative, the team has won awards such as a CASE Platinum Award for Fundraising and a CASE Gold Award for Donor Relations and Stewardship. We are strongly values-driven with a focus on sustaining an excellent and supportive culture, which we see as key to creating a successful team that can support the university and its partners in making a real and positive difference to the world we live in.
More on King’s College London
King’s College London is an internationally renowned university delivering exceptional education and world-leading research. The university is dedicated to driving positive and sustainable change in society and realising our vision of making the world a better place. Through its commitment to exceptional education, impactful research and genuine service to society, King’s College London is creating positive change in its communities, both in London and on the world stage. The Strategic Vision 2029 looks forward to King’s College London’s 200th anniversary in 2029 and sets out ambitious plans in five key areas:
· Educating the next generation of change-makers
· Challenging ideas and driving change through research
· Giving back to society through meaningful service
· Working with our local communities in London
· Fostering global citizens with an international perspective
About the role
Are you a curious, analytical problem‑solver who enjoys uncovering the real story in the data? If you’re motivated by turning complexity into clarity and insight, this role could be an excellent fit.
As Senior Business Intelligence Manager, you’ll be the strategic analytical lead for Philanthropy & Alumni Engagement. You’ll shape how we understand our fundraising pipeline, portfolio and performance; spotting trends, surfacing opportunities, and helping senior colleagues make smarter, faster decisions. Reporting to the Head of Prospect Development and Business Intelligence, you’ll lead the design and delivery of advanced analytical work, from predictive models to interactive Power BI dashboards used across the organisation to support strategic decisions.
We’re looking for someone who knows how to think with data, not just crunch it, bringing sound judgement, proportionality and clarity to every analysis.
You’ll provide BI leadership across the function, managing the Prospect Insight Manager and setting the standard for technical excellence across the team.
If you’re motivated by big questions, thrive on solving complex analytical challenges, and enjoy turning data into compelling stories that influence strategy, this is a chance to make a real impact on King’s fundraising ambitions.
As a senior manager within the team, you will be an expert in data storytelling and visualization, providing the high-level insights necessary to drive decision-making and strategic growth. You will work closely with Prospect Research and Prospect Management colleagues, as well as fundraisers, both responding to strategic questions and proactively guiding them towards the insights that matter most. You will manage and develop the Prospect Insight Manager, ensuring technical excellence and the delivery of analytical products that support the department’s most ambitious goals.
This is a full-time post (35 hours per week), and you will be offered an indefinite contract.
P&A has a hybrid working approach, with a minimum of 40% of time in the office. Typically, this equates to two days per week, but we’re very happy for colleagues to be in more frequently if they so wish.
About You
To be successful in this role, we are looking for candidates to have the following skills and experience:
Essential criteria
1. Technical proficiency in SQL for data extraction and a formula language such as DAX for complex Power BI measures
2. Experience in data mining and predictive modelling (e.g., propensity scoring or likelihood analysis)
3. Ability to identify and interpret trends across pipeline, portfolio, pool, and performance to drive growth
4. Ability to create data visualisations that translate complex metrics into clear, compelling narratives for non‑technical audiences
5. A track record of taking broad business questions and designing the analytical projects needed to answer them
6. Experience managing and developing staff, ensuring high technical standards, sound judgement and effective delivery across analytical products
7. Ability to manage a varied BI workload, balancing long term strategic analysis with immediate insight needs across the department
Desirable criteria
1. Experience within a higher education or complex nonprofit fundraising environment
2. Knowledge of fundraising CRM such as Microsoft Dynamics
3. Experience conducting quarterly or annual reviews to evaluate long term strategic trends
Downloading a copy of our Job Description
Full details of the role and the skills, knowledge and experience required can be found in the Job Description document, provided at the bottom of the page. This document will provide information of what criteria will be assessed at each stage of the recruitment process.
Further Information
At King’s, we believe that the diversity of our community and a culture that is welcoming, open, inclusive and collaborative, are great strengths of the university.
The Equality Act of 2010 protects the rights of our students and staff and provides a framework to fulfil our duties to eliminate unlawful discrimination, harassment and victimisation and in addition, to advance equality of opportunity and foster good relations between those who share a protected characteristic and those who do not. At times, this will include balancing rights and beliefs that can feel in tension.
We are committed to free speech and to academic freedom, believing that our foundational purpose as a university, is to create spaces where a wide range of ideas, including ideas that are controversial, can be discussed and debated, and where members of our community can express lawful views without fear of intimidation, harassment or discrimination.
When engaging in the robust exchange of ideas, we ask that our community is mindful of our Dignity at King’s guidance.
We ask all candidates to submit a copy of their CV, and a supporting statement, detailing how they meet the essential criteria listed in the person specification section of the job description. If we receive a strong field of candidates, we may use the desirable criteria to choose our final shortlist, so please include your evidence against these where possible.
We reserve the right to close adverts early due to the volume of applications we receive. While the closing date may change, all adverts will close at 23:59 to allow sufficient time for applications to be submitted on that day.
We encourage you to apply at the earliest opportunity to avoid disappointment as once we have closed a vacancy you will be unable to submit your application.
To find out how our managers will review your application, please take a look at our ‘ How we Recruit’ pages.
We are open to discussing flexible working arrangements, including part-time, compressed hours and/or job shares, as appropriate and in the context of the business needs associated with the role.
We offer the opportunity of an “Ask Us Anything” Teams call on Wednesday 29th April at 12pm. During this call you will be able to ask any questions you might have about the role, the selection process, our department, our core values and work culture, our current hybrid work policy, or simply listen to others’ questions.
This roles with have two interview stages, a standard skills-based interview followed (for up to two appointable candidates) by a Core Values interview.
The first stage interview is likely to be held on w/c 11th May.
The Core Values interview is likely to be held on w/c 18th May.
Closing Date: 3rd May 2026
Thank you!
The Impact and Insight Officer exist to provide high quality data analysis, reporting and insight support across Battersea’s Impact & Evaluation (I&E) and Research & Insight (R&I) teams. It ensures colleagues have access to clear, accurate and timely data that supports monitoring, decision making and understanding the outcomes and impact of Battersea’s work.
This role sits at the same level as the Impact & Evaluation Officer, offering a complementary focus on data preparation, reporting, descriptive analysis, and survey/monitoring tool support. It reflects immediate organisational needs in 2026 and may be reviewed at the end of the FTC as part of wider consideration of team capacity.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym membership and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources
- Generous pension contributions - up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.
We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best. If you would like to talk more about this, please contact us. Greyscale copies of the recruitment pack are also available on request.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Acceptable use of AI:
At Battersea, we value expertise. We recognise each candidate that applies to us will have a range of expertise they can offer us, so we want to hear about this in your own words. We understand the support that generative artificial intelligence (AI) software can offer but it can also lead to numerous applications presenting as generic and impersonal. This makes it difficult to gain understanding of your unique experience.
To best showcase yourself, we encourage you to write your responses without the assistance of AI. If you require the use of AI software to aid in completing your application, we ask you use the generative responses as a prompt for writing your answers and avoid copying and pasting. You must also ensure the information presented in your application accurately reflects your experience.
Closing Date: 6th May 2026
All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Interview Type & Date: Online interview (via MS Teams) with a data task - 18th/19th May 2026
For full details on the role, please download the recruitment pack.
To apply, please click on the "Apply" button.
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Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
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