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Hear to help volunteer jobs in Liverpool
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Birmingham, West Midlands (Hybrid)
Liverpool, Merseyside
London, Greater London
Southampton, Southampton
£55,000 per year
Full-time
Permanent
Job description
Job role:
The Digital Engagement Lead will play a pivotal role in shaping how people discover, experience and connect with Ronald McDonald House UK.
Working closely with the Head of Brand, Communications and Digital Engagement, you'll lead the development and delivery of an audience-led digital engagement strategy that helps us reach more people, build stronger relationships and create meaningful opportunities for support. You'll bring together social media, email, website content and user experience, paid social media and analytics into a clear, joined-up approach that delivers measurable results.
This is a role for someone who can see the bigger picture whilst remaining close enough to the detail to make things happen. You'll lead and develop a talented digital team, set clear direction and priorities, and create an environment where people feel supported to do their best work. At the same time, you'll work across the organisation to build understanding, confidence and enthusiasm around digital engagement, helping colleagues see how it can support their goals and strengthen our impact.
You'll also play an important role in strengthening the foundations that underpin our digital performance, from supporter journeys and content strategy to analytics, testing and optimisation. Through thoughtful leadership, strong collaboration and a focus on continuous improvement, you'll help ensure our digital channels work harder for the charity and ultimately help us support more families when they need us most.
Key Responsibilities:
Operational leadership and team development
- Provide clear leadership across the Digital Engagement function.
- Line manage the Digital Marketing Manager, Social Media Officer and Website Content & UX Officer.
- Set clear objectives, coach through regular one-to-ones and support professional development.
- Build a collaborative, high trust culture that values inclusion, curiosity and accountability.
- Ensure the team has clear backlogs, roadmaps and ways of working that keep delivery smooth and focused.
Digital strategic approach and planning
- Shape and deliver an integrated, audience-led digital engagement strategy.
- Define the strategic role of each channel for priority audiences, with objectives, KPIs and success metrics.
- Set channel-specific plans across paid social, organic social, content creators engagement, email, paid search and website content/UX.
- Lead annual and quarterly planning, translating organisational goals into clear digital roadmaps with budgets, testing agendas and resourcing.
- Monitor sector, platform and audience trends, advising on where to pivot, invest or pause.
- Guide the Digital Engagement team to deliver effective programmes with clear targeting, creative variants and measurable outcomes.
Digital Marketing ownership
- Oversee a balanced mix of paid, organic and earned activity, ensuring they work together to drive reach, community and conversion.
- Set standards for community management, social listening, risk protocols and out of hours response where required.
- Define our approach to engaging content creators.
- Strengthen the organisation’s approach to paid social, building capability, confidence and performance.
- Set the strategic approach for paid social campaigns, with a clear pathway towards delivering a high‑quality, scalable campaign in Q4.
- Oversee paid search and Google Ad Grant activity, ensuring compliance, relevance and strong conversion tracking.
Email and supporter journeys
- Oversee performance and growth across paid and owned channels.
- Lead the development of a clear email strategy, starting with strong foundations for best‑practice journeys
- Oversee the design and implementation of core email journeys
- Ensure email activity is insight‑led, tested and aligned with wider supporter journeys across channels
- Maintain a practical test plan covering audiences, messaging, creative and landing experiences.
Website content and user experience
- Lead the long term development of the charity’s website.
- Set the content and UX strategy with audience needs at the centre, ensuring information is findable, inclusive and persuasive.
- Oversee page governance, templates and information architecture to support both storytelling and conversion.
- Prioritise UX improvements using evidence from analytics, user feedback and best practice.
- Ensure the site reflects our brand voice and values, with accessible content and clear journeys.
Innovation, creative approach, testing and optimisation
- Embed a culture of smart experimentation and continuous improvement.
- Champion creative exploration across formats, storytelling and interaction design, while setting clear hypotheses and guardrails.
- Maintain a cross-channel testing backlog, with transparent prioritisation, timelines and owners.
- Ensure rigorous measurement: define success criteria, document results, share learning and scale winning variants.
- Encourage responsible adoption of new features and tools where they solve real audience problems.
Data, tracking and reporting
- Ensure decisions are grounded in accurate data and meaningful insight.
- Set the strategic direction for digital analytics and performance measurement.
- Oversee GA4 tracking, analytics and reporting frameworks across channels and key journeys, working with external agencies or specialists to establish robust reporting foundations
- Commission accessible dashboards and provide narrative context so stakeholders understand performance and next actions.
- Promote outcome-focused reporting that complements top of funnel/brand metrics.
Stakeholder and partner collaboration (internal and external, including suppliers)
- Lead strong, respectful collaboration that gets the best from people and partners.
- Partner with fundraising, family services, brand, and data & insight teams to shape clear briefs and deliver impactful digital work.
- Manage agencies, creators, platform reps and technical suppliers: set scopes, deliverables, timelines and KPIs, and review performance against objectives.
- Ensure all external output meets brand, accessibility, safeguarding and data protection standards.
- Build constructive relationships with senior stakeholders, presenting insights and recommendations with clarity.
Budget and resource accountability
- Hold responsibility for digital engagement budgets and resourcing.
- Oversee budget planning, forecasting and in‑flight reallocation to maximise value.
- Track spend, approve invoices and maintain strong financial governance.
- Assess capacity and recommend when to use external support, with clear cost–benefit rationale.
Person Specification:
Knowledge and Experience:
- Significant experience leading audience-led digital channels across paid, organic social, email and web within a charity.
- Demonstrable experience of leading digital engagement change projects
- Proven track record developing channel-specific strategies and roadmaps that drive growth, engagement and conversion.
- Experience setting digital strategy and direction while remaining close to delivery
- Experience leading and line managing digital teams through change and nurturing inclusive, high-performing cultures.
- Strong understanding of analytics, tracking and outcome-focused reporting (e.g. GA4, tagging, data governance).
- Experience commissioning and managing agencies, creators and technical suppliers.
- Comprehensive understanding of accessibility, safeguarding and ethical digital practice.
- Desirable: experience with influencer governance, CRM-integrated journeys, or major website and IA projects.
Skills and Abilities:
- Credible, collaborative leader who can inspire confidence and momentum during change.
- Strategic thinker who can translate long‑term ambition and distil insight into clear plans and practical delivery.
- Skilled communicator who simplifies complexity and brings colleagues and partners with them.
- Confident decision‑maker, comfortable balancing creativity with risk and feasibility.
- Strong analytical skills with a disciplined test-and-learn mindset.
- Inclusive leader who sets high standards while keeping momentum and morale strong.
- Comfortable presenting to senior stakeholders and translating data into action.
- Creative problem solver who spots opportunities and moves at pace with care.
- Calm and resilient under pressure
Organisation
Posted on: 28 July 2026
Closing date: 09 August 2026 at 23:30
Job ref: Digital Engagement Lead - Permanent
Tags: Campaigns, Communications, Marketing, Digital, Brand, Social Media, Strategy, Digital Fundraising
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Ashton-under-Lyne, Greater Manchester (On-site)
Greater Manchester
Chester, Cheshire West and Chester
£23,514 per year (FTE) plus 50 days paid holiday each year which must be taken during school holidays
Full-time or part-time (Full-time and part time hours available. )
Permanent
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job description
Job Title:Programme Assistant
Reporting to: Senior Programme Lead
Location: North West
Salary: £23,514
Contract: Permanent, term-time only, full-time
Annual Leave: 50 days paid holiday each year which must be taken during school holiday
Power2 is a fast growing and energetic children and young people's charity that has supported 30,000 young people since 2001. We are based in the North West of England and London and deliver early-intervention asset-based programmes to children and young people who have mental wellbeing challenges and are disengaged from school and more widely. We are well-known for our accredited Teens and Toddlers programme and are supporting young people via Power2 Rediscover, an intensive 1:1 crisis response programme.
With our support, children and young people who are experiencing vulnerabilities and disadvantages improve their wellbeing, re-engage with school and learning, build networks and access opportunities.
We’re committed to equality and operate within a culture and structure that recognises diversity and strives to be fair. We live by our values of Brave, Expert and Passionate and we aim to have an entrepreneurial and flexible approach to work.
We are looking for Programme Assistants to support the management, set-up and smooth running of Power2 activities, including our Teens and Toddlers group programme.
Our new Programme Assistants will work as part of our team of Programme Leads and Programme Assistants working in school settings to support young people, their families, and school staff to ensure that at-risk pupils improve their wellbeing, make the most of their education, and improve their life chances. The successful candidates could be based in one school or travel between multiple schools.
Successful applicants will be required to undergo an enhanced DBS check (child workforce) and provide details of two referees.
Candidates are encouraged to apply even if your experience doesn’t precisely match the job description for this role. Your experience, skills and passion will set you apart so tell us your achievements, irrespective of whether they are personal or work-related and how this has shaped you, including things you’ve learnt along the way.
We are specifically interested to hear from applicants who have lived experience of the issues we seek to address (childhood experience of having low family income, being disengaged with school and learning, experiencing poor wellbeing/mental health, being care-experienced, involved in gangs and violence). It is also important to us that the people we hire do not discriminate. We believe in being inclusive and giving everyone an equal chance to succeed. Applications are welcome from all regardless of age, sex, gender identity, disability, marriage or civil partnership, pregnancy and maternity, religion or belief, race, sexual orientation, transgender status or social economic background.
Please apply online with a CV and a personal statement. In your personal statement please describe how your skills and experience match the role description and provide your notice period. Your CV and personal statement are submitted on the second page of the application process. Applications without a personal statement will not be considered.
Diversity, Equality and Inclusion
Power2 strives to be a diverse and inclusive place where we can ALL be ourselves. We are committed to equality of opportunity for all staff and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships. We work to ensure that our recruitment process is as inclusive as possible and encourage applicants from all backgrounds to apply. If we can make the application process more accessible to you, please let us know.
Safeguarding
Power2 is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. All successful candidates will be required to have an enhanced DBS certificate (child workforce) in place. We may undertake an online search if you are shortlisted.
Organisation
Power2
View profile
Registered Charity
21 - 50
Registered Charity
21 - 50
We believe every child and young person deserves the opportunity to thrive, even when things get tougher.
Posted on: 30 July 2026
Closing date: 29 August 2026 at 00:00
Tags: Training / Learning, Data Entry, Delivery, Early Years, Education, Mental Health, Mentoring / Coaching, Students / School, Wellbeing, Youth / Children
The client requests no contact from agencies or media sales.
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Wales, United Kingdom (Hybrid)
Llandudno, Conwy Principal Area
Flint, Flintshire
Wrexham, Wrexham Principal Area
Fixed term until 31st March 2028 (subject to continued funding)
Full-time
Contract
Job description
Viva LGBTQ+ Lead
Reports to: Strategic Lead
Hours: Full-time (37 hours per week)
Salary: £36,600.00
Contract: Fixed term until 31st March 2028 (subject to continued funding)
Location: Multiple sites across 4 counties in north Wales
Closing Date for Applications: 10th August
Interview Dates:18th & 20thAugust
Purpose of Role
The Viva LGBTQ+ Lead is responsible for developing and delivering high-quality specialist LGBTQ+ youth work provision across a four-county area. The post-holder will lead the LGBTQ+ team, supervise junior staff, and ensure inclusive, safe, and affirming spaces for LGBTQ+ young people. This role combines direct youth work delivery with team leadership, training provision, and partnership development.
Key Responsibilities
Direct Youth Work Delivery:
● Develop and deliver multiple LGBTQ+ youth groups across 4 counties
● Provide one-to-one support and key working for LGBTQ+ young people
● Deliver programmes and activities as part of the Tŷ Pride Partnership (working to prevent LGBTQ+ homelessness)
● Provide advocacy for LGBTQ+ young people
● Offer family support to families of LGBTQ+ young people
● Facilitate the participation of and co-production with young people
● Apply youth work values and principles in all aspects of the role
● Provide role/possibility model for LGBTQ+ young people
Team Leadership and Supervision:
● Provide line management to LGBTQ+ Youth Work Support Worker and Outreach Worker
● Facilitate reflective supervision for junior staff in the LGBTQ+ team
● Recruit, supervise and support volunteers working with LGBTQ+ provision
● Contribute to organisational planning, staff and volunteer deployment
Training and Development:
● Develop and deliver training on LGBTQ+ and diversity topics to internal staff
● Provide training for external agencies on LGBTQ+ inclusion
● Support training and skills development for young people
Community Engagement and Partnerships:
● Promote and facilitate peer education and youth leadership
● Contribute to community capacity building activities
● Represent the organisation at forums and networks
● Recruit volunteers to support LGBTQ+ provision
Quality Assurance and Accountability:
● Contribute to quality assurance and evaluation of LGBTQ+ provision
● Complete accountability and compliance reports
● Support impact measurement and reporting
● Contribute to communications, media, and marketing activities
Safeguarding:
● Maintain safeguarding duties commensurate with role
● Contribute weekly to Safeguarding Panel
● Participate fully in reflective peer supervision
● Liaison with statutory safeguarding partners where appropriate
● Complete periodic training and awareness as directed
Person Specification
Essential Qualifications:
● Level 6 Youth Work qualification or equivalent (or working towards)
● Qualification or substantial training in LGBTQ+ awareness and inclusion
Essential Experience:
● Substantial experience of youth work with LGBTQ+ young people
● Experience of supervising staff or volunteers
● Experience delivering training to professionals or community groups
● Experience working across multiple sites/locations
● Experience of working with families
Essential Skills:
● Excellent youth work skills including relationship building, group work, and one-to-one support
● Strong understanding of LGBTQ+ identities, issues, and inclusive practice
● Ability to create safe, affirming spaces for LGBTQ+ young people
● Strong communication and interpersonal skills
● Ability to deliver training effectively
● Report writing and evaluation skills
● Access to own transport and willingness to travel across 4 counties
● Willingness to work up to 3 evenings per week an occasional weekends and overnight duties
Essential Personal Qualities:
● Passionate commitment to LGBTQ+ equality and inclusion
● Expert through lived experience
● Ability to work sensitively with young people experiencing marginalisation
● Commitment to youth work values and principles
● Self-motivated and able to work independently
● Collaborative team player
● Professional and reliable
● Commitment to reflective practice
Desirable:
● Welsh language skills
● Experience working in rural areas
● Experience of advocacy work
Arweinydd Viva LHDTC+
Yn Atebol i: Arweinydd Strategol
Oriau: Llawn amser (37.5 awr yr wythnos)
Contract: Cyfnod penodol hyd at 31ain Mawrth 2028 (yn amodol ar gyllid parhaus)
Lleoliad: Safleoedd lluosog ar draws pedair sir yng ngogledd Cymru
Dyddyiad terfynol am ceisiau: 10fed Mis Awst 2026
Dyddiadau cyfweld:18fed & 20ain Mis Awst 2026
Diben y Rôl
Mae Arweinydd Viva LHDTC+ yn gyfrifol am ddatblygu a darparu gwasanaethau gwaith ieuenctid arbenigol LHDTC+ o ansawdd uchel ar draws ardal sy’n cwmpasu pedair sir. Bydd deiliad y swydd yn arwain y tîm LHDTC+, yn goruchwylio aelodau iau o staff, ac yn sicrhau bod mannau cynhwysol, diogel a chadarnhaol ar gael i bobl ifanc LHDTC+. Mae’r rôl hon yn cyfuno darparu gwaith ieuenctid yn uniongyrchol â darparu arweinyddiaeth i’r tîm, hyfforddiant, a datblygu partneriaethau.
Prif Gyfrifoldebau
Darparu Gwaith Ieuenctid yn Uniongyrchol:
● Datblygu a darparu nifer o grwpiau ieuenctid LHDTC+ ar draws pedair sir
● Darparu cymorth un-i-un a gwaith allweddol i bobl ifanc LHDTC+
● Cyflwyno rhaglenni a gweithgareddau fel rhan o Bartneriaeth Tŷ Pride (gan weithio i atal digartrefedd ymhlith pobl ifanc LHDTC+)
● Darparu eiriolaeth i bobl ifanc LHDTC+
● Cynnig cymorth i deuluoedd pobl ifanc LHDTC+
● Hwyluso cyfranogiad a chydgynhyrchu gyda phobl ifanc
● Cymhwyso gwerthoedd ac egwyddorion gwaith ieuenctid ym mhob agwedd y rôl
● Bod yn fodel rôl a phosibilrwydd i bobl ifanc LHDTC+
Arwain a Goruchwylio'r Tîm:
● Darparu rheolaeth linell i'r Gweithiwr Cymorth Gwaith Ieuenctid LHDTC+ a'r Gweithiwr Allgymorth LHDTC+
● Hwyluso goruchwyliaeth fyfyriol i aelodau iau o staff yn y tîm LHDTC+
● Recriwtio, goruchwylio a chefnogi gwirfoddolwyr sy'n gweithio o fewn y ddarpariaeth LHDTC+
● Cyfrannu at gynllunio sefydliadol, a lleoli a defnyddio staff a gwirfoddolwyr yn effeithiol
Hyfforddiant a Datblygiad:
● Datblygu a darparu hyfforddiant ar bynciau LHDTC+ ac amrywiaeth i staff mewnol
● Darparu hyfforddiant i asiantaethau allanol ar gynhwysiant LHDTC+
● Cefnogi hyfforddiant a datblygiad sgiliau pobl ifanc
Ymgysylltu â'r Gymuned a Phartneriaethau:
● Hyrwyddo a hwyluso addysg gan gymheiriaid ac arweinyddiaeth ymhlith pobl ifanc
● Cyfrannu at weithgareddau meithrin gallu cymunedol
● Cynrychioli'r sefydliad mewn fforymau a rhwydweithiau
● Recriwtio gwirfoddolwyr i gefnogi'r ddarpariaeth LHDTC+
Sicrhau Ansawdd ac Atebolrwydd:
● Cyfrannu at sicrhau ansawdd a gwerthuso'r ddarpariaeth LHDTC+
● Cwblhau adroddiadau atebolrwydd a chydymffurfiaeth
● Cefnogi mesur ac adrodd ar effaith y gwasanaeth
● Cyfrannu at weithgareddau cyfathrebu, y cyfryngau a marchnata
Diogelu:
● Cyflawni dyletswyddau diogelu sy'n gymesur â'r rôl
● Cyfrannu'n wythnosol at y Panel Diogelu
● Cymryd rhan lawn mewn goruchwyliaeth fyfyriol gan gymheiriaid
● Cydgysylltu â phartneriaid diogelu statudol lle bo'n briodol
● Cwblhau hyfforddiant a gweithgareddau codi ymwybyddiaeth cyfnodol yn unol â chyfarwyddyd y sefydliad
Manyleb y Person
Cymwysterau Hanfodol:
● Cymhwyster Gwaith Ieuenctid Lefel Chwech neu gymhwyster cyfatebol (neu'n gweithio tuag ato)
● Cymhwyster neu hyfforddiant sylweddol mewn ymwybyddiaeth a chynhwysiant LHDTC+
Profiad Hanfodol:
● Profiad sylweddol o waith ieuenctid gyda phobl ifanc LHDTC+
● Profiad o oruchwylio staff neu wirfoddolwyr
● Profiad o ddarparu hyfforddiant i weithwyr proffesiynol neu grwpiau cymunedol
● Profiad o weithio ar draws safleoedd neu leoliadau lluosog
● Profiad o weithio gyda theuluoedd
Sgiliau Hanfodol:
● Sgiliau gwaith ieuenctid rhagorol, gan gynnwys meithrin perthnasoedd, gwaith grŵp a chymorth un-i-un
● Dealltwriaeth gadarn o hunaniaethau LHDTC+, materion sy'n effeithio ar bobl LHDTC+, ac arferion cynhwysol
● Y gallu i greu mannau diogel a chadarnhaol i bobl ifanc LHDTC+
● Sgiliau cyfathrebu a rhyngbersonol cryf
● Y gallu i ddarparu hyfforddiant yn effeithiol
● Sgiliau ysgrifennu adroddiadau a gwerthuso
● Mynediad at ddull trafnidiaeth personol a pharodrwydd i deithio ar draws pedair sir
● Parodrwydd i weithio hyd at dair noson yr wythnos, ac yn achlysurol ar benwythnosau a chyflawni dyletswyddau dros nos
Rhinweddau Personol Hanfodol:
● Ymrwymiad angerddol i gydraddoldeb a chynhwysiant LHDTC+
● Arbenigedd sy'n deillio o brofiad bywyd
● Y gallu i weithio'n sensitif gyda phobl ifanc sy'n profi ymyleiddio
● Ymrwymiad i werthoedd ac egwyddorion gwaith ieuenctid
● Hunangymhelliant a'r gallu i weithio'n annibynnol
● Y gallu i weithio'n gydweithredol fel aelod o dîm
● Proffesiynoldeb a dibynadwyedd
● Ymrwymiad i ymarfer myfyriol
Dymunol:
● Sgiliau Cymraeg
● Profiad o weithio mewn ardaloedd gwledig
● Profiad o waith eiriolaeth
Organisation
the YEW Collective
View profile
Registered Charity
6 - 10
Registered Charity
6 - 10
The YEW Collective improves the life-chances, experiences & wellbeing of young people and communities facing barriers, disadvantage & discrimination.
Posted on: 29 July 2026
Closing date: 10 August 2026 at 23:00
Tags: Communications, Social Care / Development, Training / Learning, Advocacy, Volunteering Management, Engagement / Outreach, Homelessness, LGBTQ, Mental Health, Partnerships, Safeguarding, Wellbeing, Youth / Children, Governance / Management, Social / Support Work
The client requests no contact from agencies or media sales.
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Remote
£350 per day
Full-time or part-time (1 day per week)
Contract (Self Employed)
Job description
The Southmead Project is seeking an experienced and motivated Fundraiser to support the charity’s long-term financial sustainability.
The postholder will identify, research and secure funding from trusts, foundations, charitable bodies, statutory funders and other appropriate sources. They will lead on developing high-quality, persuasive funding applications and reports that clearly communicate the impact of the Southmead Project’s work and the needs of the people it supports.
Working closely with the CEO, Head of Finance and trustees, the Fundraiser will develop and deliver an annual fundraising plan, maintain a strong funding pipeline, and support the organisation to diversify its income. The role will require excellent writing, research, relationship-building and organisational skills, alongside a strong commitment to the charity’s values and mission.
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Develop an annual fundraising plan, alongside the Head of Finance and CEO.
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Carry out ongoing prospect research to identify new sources of funding from trusts, foundations, charitable bodies, statutory funders and other appropriate sources.
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Maintain a fundraising pipeline, ensuring that opportunities, deadlines, applications and reporting requirements are monitored effectively.
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Build and maintain a database of prospective and current funders, including key contacts, deadlines, funding priorities and application requirements.
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Monitor relevant local, regional and national funding opportunities, including being a sponsored charity at community events.
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Produce funding applications for trusts, charities, foundations and statutory bodies as an ongoing part of the charity’s income generation.
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Analyse data and feedback collected through outcomes processes for report writing.
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Build and maintain positive relationships with funders, partners and relevant stakeholders, including the corporate sector as part of the charity’s income diversification strategy.
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Attend monthly meetings with the Senior Leadership Team and trustee meetings as required.
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To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.
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To follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Team Handbook.
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All members of staff, paid and unpaid, are required to undergo the enhanced level of Disclosure and Barring Service check.
Please see job description for full details.
Organisation
The Southmead Project
View profile
Registered Charity
11 - 20
Registered Charity
11 - 20
Meaningful therapeutic support accessible for adults impacted by abuse and addiction. A safe space for growth, connection and wellbeing for all.
Posted on: 20 July 2026
Closing date: 16 August 2026 at 23:00
Tags: Fundraising, Counselling, Mental Health, Community Fundraising, Grants
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