Quality and practice development lead jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About This Vacancy
Barnabas Aid is recruiting an exceptional leader to serve as Regional Director for Asia. This is a senior leadership role within the International Programmes Team, sitting on both the Programmes Leadership Team and the Strategic Leadership Team, and offering an outstanding opportunity to shape how BAI serves persecuted and suffering Christians across one of the world’s most complex and spiritually significant regions.
The Asia region spans South Asia, Central Asia, and Southeast Asia — some of the most sensitive and complex contexts in which Barnabas Aid works. Many of the communities we serve face active persecution, operate in restricted environments, and depend on the careful, sensitive stewardship of their relationships with BAI and our partners.
This is an extraordinary opportunity for a strategically minded, relationally gifted Christian leader to shape how BAI serves the persecuted Church across one of the world's most complex and spiritually significant regions.
The Role
The Regional Programme Director — Asia will provide strategic leadership for the development and delivery of Barnabas Aid's grant making and project management across the Asia Region. You will lead and develop a team of Programme Managers, build and sustain a strong partner network, and oversee a portfolio of high-quality, biblically grounded projects that deliver measurable impact for persecuted and suffering Christians.
As a member of both the Programmes Leadership Team and the Strategic Leadership Team, you will contribute to BAI's global Programmes strategy and to organisational strategy, culture, and effective cross-departmental working.
Key Responsibilities
Regional strategy and portfolio leadership
- In collaboration with the International Chief Programmes Officer, lead the development, review, and implementation of the global Programmes strategy within the assigned Region, translating strategic priorities into a clear regional plan and pipeline.
- Maintain a balanced regional portfolio aligned with organisational priorities, donor intent, and restricted fund requirements.
- Identify emerging needs, risks, and opportunities in the Region and recommend strategic responses, including new initiatives and partnerships.
- Ensure that the Region is balancing its portfolio of Programmes according to the Country Classification framework.
Grant making and programme cycle management
- Oversee the end-to-end grant making process for Programmes in the region, ensuring proposals are assessed, costed, and approved in line with delegated authority, Gate processes, and Programmes Subcommittee requirements.
- Take lead responsibility for one sub-region and/or a portfolio of countries, leading on partner engagement and the whole project management cycle.
- Ensure robust needs assessments, project design, logical frameworks (where applicable), budgets, partner due diligence, risk assessments, and monitoring plans are in place before grants are committed.
- Oversee project implementation across the regional portfolio, including milestone tracking, reporting, learning, and close-out, ensuring records are maintained accurately and on time.
- Proactively identify project delivery issues and work with team members and partners to resolve them promptly.
- Maintain proficiency in the use of all systems and processes used to manage the workflow of the team.
- Work closely with the Programme Quality Team to ensure best practice standards, continuous improvement, and consistent application of policies, processes, and templates.
Leadership and people management
- Support the staff in the regional team by providing clear leadership, coaching, and line management, including goal setting, supervision, performance management, and development.
- Ensure capacity planning across the Region so that project management workloads are realistic and risks are appropriately managed.
- Lead recruitment, onboarding, and succession planning for the regional team, contributing to wider Programmes Team workforce planning as required.
- Deputise for the international Chief Programmes Officer when requested to do so during their absence
- Ensure Regional team members plan overseas trips appropriately and adequately, always factoring in security and safeguarding risks.
Partner engagement and external representation
- Ensure the regional team builds and sustains a strong partner network, with relationships that are effective, mutually accountable, and aligned with Barnabas Aid's mission and values.
- Develop and implement a plan for regular partner engagement and capacity building (including visits where appropriate and safe) to strengthen project delivery, monitoring, and safeguarding.
- Represent Barnabas Aid professionally with partners and other stakeholders, managing sensitive information and security considerations appropriately.
- Engage proactively with peer organisations and networks to bring insight on sector best practice into BAI's work.
Cross-organisational collaboration and governance
- Work closely with Outreach and Support departments to provide timely, high-quality project information and updates that enable supporter communications, fundraising, and reporting.
- Contribute to organisational planning and decision-making through active membership of the Programmes Leadership Team and the Strategic Leadership Team (as applicable).
- Prepare quality papers, dashboards, and narrative updates for internal decision-making meetings and governance forums as required.
Compliance, risk, and safeguarding
- Ensure compliance with Barnabas Aid policies and external requirements relevant to grant making and project delivery, including data protection and information security.
- Maintain effective regional risk management, including project, partner, fraud, security, and reputational risks, escalating issues promptly and recommending mitigations.
- Champion safeguarding and ensure safeguarding considerations are integrated into partner due diligence, project design, implementation, and reporting.
Other duties
- Carry out any other reasonable duties as the organisation requires.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.


The client requests no contact from agencies or media sales.
About the role:
At Camden Young Person’s High Support Accommodation Service, nights matter. They can be the point where worry, distress, conflict or risk comes to the surface - and where calm, skilled leadership can make all the difference. As Night Manager, you will lead the overnight service, making sure young people experience safety, consistency and support when they need it most.
You will be the senior operational decision-maker overnight, leading the night team to respond confidently to incidents, safeguarding concerns, missing young people procedures, building safety, visitor access and any actions handed over from the day team. You’ll work with a high level of independence, while knowing when to liaise with the on-call manager, emergency services or wider management team to keep young people, staff and the building safe.
This is also a role about connection. You’ll line manage, support and guide Night Workers, oversee locum or agency staff where needed, and make sure overnight learning, handovers and emerging themes are shared clearly with the Service Manager and wider team. Through trauma informed, strengths-based and psychologically informed practice, you’ll help build a service where night and day support feels joined up, purposeful and ambitious for young people’s futures.
*Please note, this is a night working role.
About you:
- You are calm, confident and steady under pressure, with the judgement to manage risk overnight and know when to escalate.
- You have experience supporting, supervising or leading staff in supported accommodation, youth work, social care, housing or a similar setting.
- You understand the needs, strengths and risks of young people in high support accommodation, including safeguarding, trauma, distress and non-engagement.
- You can create clear structure without losing warmth, building a team culture where staff feel supported, accountable and able to do their best work.
- You communicate clearly and confidently, with strong records, handovers and partnership working that help keep support joined up across day and night.
About us:
We’re London’s leading homelessness charity – and we get things done.
In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up.
We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own.
Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable.
We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.
Important info:
Closing date: Tuesday 18th August at midnight
Interview date: Thursday 27th August at SHP Head Office in Kings Cross
Please note shortlisted candidates will be required to complete a short psychometric test before being confirmed for interview.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications with insufficient right to work or requiring sponsorship will not be accepted or progressed
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Youth Programmes Officer
Hours: 35 hours per week
Reporting to: Youth Programmes Manager
About us
The Ben Kinsella Trust is one of the UK’s leading anti-knife crime charities. We were set up following the tragic murder of 16-year-old Ben Kinsella in 2008, and everything we do is guided by his legacy. Our mission is to prevent knife crime through education and campaigning.
Ben was a kind, creative young person who loved art, music, Arsenal FC, and making people laugh. He had big dreams of becoming a graphic designer. His death was a senseless act of violence, and the outpouring of grief and public support that followed marked the start of a movement. Ben’s own words, written shortly before his death, called for change, and his voice continues to inspire our work.
Through immersive workshops in our Choices and Consequences Exhibitions and free online resources, we have reached over 50,000 young people so far. Our work challenges myths about knife crime, strengthens peer influence, and sparks meaningful conversations. As we grow, we remain committed to honouring Ben’s life by making a real, lasting difference to young people across the UK.
We’re a small but growing team of 11 (rising to 14), working across Programmes, Fundraising, Communications, Finance and Operations, and Leadership. Our Programmes team is supported by a brilliant pool of freelance facilitators and actors who help bring our workshops to life. We’re now looking for an Youth Programmes Officer to join us at this exciting time. We’re looking for someone who is passionate about evidence-based interventions, thrives in a collaborative environment, and is confident working to establish and maintain relationships with external organisations.
Ben’s legacy is our guide – we exist to stop knife crime
About the Role
We are looking for an education or youth work professional who can deliver our programmes to a very high standard. You will be a skilled facilitator and communicator who can engage with young people from a diverse range of backgrounds. Additionally, we are seeking someone who shares our values and is passionate about using education as a tool to support and empower young people and to stop knife crime.
As Youth Programmes Officer you will be responsible for the delivery and coordination of our flagship knife crime prevention workshops to young people, to a high standard. You will work alongside the Programmes team to ensure workshops at our London exhibitions (currently Islington and Barking & Dagenham) operate smoothly and consistently to serve young people through the achievement of quality outcomes and maximised engagement. You will play a key part in the delivery of our Youth Ambassador Programme and contribute to the development of new programmes and opportunities during an exciting period of growth for the charity.
Key Responsibilities
Programme delivery
- Deliver workshops to a range of groups (primary, secondary, PRU/AP and adults), adapting to different needs
- Ensure sessions are engaging, high quality, and responsive to feedback
Programme development
- Gather and analyse feedback to improve programmes
- Support the development of new projects and resources
Workshop coordination
- Coordinate day-to-day delivery across two sites
- Manage bookings, enquiries and pre-visit information
- Maintain strong relationships with schools and partners
- Keep CRM and booking systems up to date
- Coordinate freelance facilitators and support their onboarding and training
General
- Carry out other duties as required
Person Specification
Experience
- Delivering workshops or training to young people
- Adapting structured programmes to different needs
- Managing behaviour and supporting young people with additional needs
- Coordinating multiple tasks or stakeholders
- General admin and use of digital systems
(Desirable: programme design, training adults, relevant qualification in teaching/youth work)
Skills and knowledge
- Strong facilitation and communication skills
- Ability to build positive relationships
- Understanding of youth violence or knife crime
- Knowledge of inclusive teaching approaches
Personal qualities
- Passionate about supporting young people
- Reliable, organised and proactive
- Collaborative and professional
- Committed to equality, diversity and inclusion
- Open to learning and continuous improvement
Benefits
- Flexible working where possible
- 27 days’ annual leave (+ bank holidays), rising with service
- Enhanced sick pay
- Pension scheme
- Cycle to work scheme
- Development opportunities
How to apply
Submit a CV and supporting statement outlining how you meet the person specification. Please also answer the two additional questions on the application form.
Deadline: Monday 24th August 09:30am.
Interviews:
- Stage 1: 27th / 28th August
- Stage 2: Week commencing 1st September (in person)
The Ben Kinsella Trust prevents knife crime through education and campaigning


The client requests no contact from agencies or media sales.
Help shape the future of teacher development by creating inspiring, evidence-informed content that supports great teaching, strong leadership and better outcomes for pupils.
About the Role
The National Institute of Teaching is seeking a Content Designer to join our content team to support the development of a range of programmes, including ITE, PGCE, ECTP and NPQs, and help shape high-quality, evidence-informed professional development for teachers and school leaders across England.
We believe teaching is a fundamental societal good, a privilege and a responsibility. This belief sits at the heart of our work and informs the way we design learning that supports teachers and leaders to develop their expertise, improve outcomes for pupils and contribute to a stronger education system.
In this role, you will design and develop engaging, rigorous content across a range of formats, including online self-study, seminars, coaching and immersive experiences. Working closely with subject experts, teachers, leaders and academics, you will translate evidence and expertise into accessible, impactful learning that supports excellent practice in classrooms and schools.
You will apply instructional design best practice, embed insights from research and contribute to ongoing programme improvement by testing new approaches and incorporating evidence into future iterations. This is an opportunity to influence programmes with a lasting impact on the teaching profession and to help share learning across the wider education system.
Contract: Fixed-term contract for four years due to funding.
Location: Hybrid – within commuting distance of one of our campuses.
Essential Criteria
- A commitment to the aims of the National Institute of Teaching.
- Educated to level 7 or higher, with experience of academic reading and writing at Level 7 or higher.
- Experience of designing materials for NPQs, ECTP, initial teacher training, PGCE or other higher education programmes.
- A proven track record/a minimum of 2+ years of experience in the development of educational materials, including presentations, e-learning material, checklists, participant guides, and other materials used in training and development.
- Understanding of instructional design methods, theories and best practice.
- Experience of designing materials that involve critical reflection.
- Experience in the education sector, ideally as a teacher, leader or instructor.
- Ability to train and support others, including teachers, school leaders and content design colleagues, to deliver materials that integrate critical reflection at Level 7 with QTS-aligned classroom practice.
- Ability to build strong relationships with a diverse group of key stakeholders.
- Excellent track record of delivery on collaborative projects against tight timelines.
- Excellent interpersonal and written communication skills.
- Excellent organisational skills and attention to detail.
Desirable Criteria
- Experience of designing materials that support Level 7 Master's assessments and an understanding of how to integrate this with QTS-aligned classroom practice.
- Experience of working within a Lead Provider/sub-contractor delivery model or with DfE-funded programmes.
- Familiarity with the regulatory environment for higher education and Initial Teacher Education (ITE), including Office for Students (OfS) requirements.
- Previous exposure to or experience with User Experience (UX) Design and Design Thinking.
- Experience of designing interventions for research purposes and disseminating findings successfully.
- Experience of schools, especially those that face challenges, such as those in ‘cold spots’.
Key Benefits
- Generous annual leave – 27 days’ holiday a year (plus 8 bank holidays), rising to 33 days after five years’ service.
- Flexible working – we offer flexible start and end working times, with hybrid working in place for all roles.
- Pension – entry to the Local Government Pension Scheme.
- Salary sacrifice schemes – we offer salary sacrifice schemes for bikes, cars and tech!
- Lifestyle benefits – we offer discounts on gyms, cinema, retail and much more!
- Parenthood leave – we offer above the statutory minimum for maternity, adoption and paternity leave.
- Working environment – we have a stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals.
- Support – our Employee Assistance Programme (EAP) provides confidential support for employees on personal or work-related matters.
- Development – we fully support the development of our staff and ensure that you have a high level of continuous professional development.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries and are committed to employing a team that has diverse skills, experiences and abilities.
For more information and to apply, please visit our careers page.
Closing date: 5 September 2026.
Interview date: w/c 14 September 2026.
We reserve the right to close this vacancy early if we receive a high volume of applications.
Candidates must already have the right to work in the UK, as we are unable to offer visa sponsorship for this role.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS), and a Children’s Barred List Check and Occupational Health Check are required as a condition of employment.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Head of Impact and Insights
Reporting to: Chief Transformation Officer
Salary Range: £50,000 -£55,000
Contract Type: Permanent
Location: Hybrid London or Sheffield
Hours/Days per week: 35 hours per week, 9am – 5pm, Monday – Friday.
We are Felix
We bring people together to rescue, repurpose, and share surplus food that would otherwise go to waste, turning an environmental problem into a social opportunity.
Together with 16 other independent charities, 18,000 volunteers, and thousands of partners, we are the UK’s food rescue network, supporting 1.5 million people across the country.
We‘re about fuller plates, fuller communities, and fuller lives.
Purpose of the Job
Development and delivery of the Data, Research and Impact strategy through a cascade of the overall business strategy by ensuring Felix uses robust evidence, technology and research to maximise its social impact and make effective strategic decisions.
The role provides strategic leadership for the Impact & Insights function at a pivotal stage for Felix post-merger. It will also play a critical role as we reshape and transition Data, Digital and Technology, clarifying ownership of business logic, measurement frameworks, KPIs, data quality and governance so that Impact & Insights, Technology and business owners have clear accountabilities and can build greater organisational data maturity. Through this, the role will embed data-informed decision making across the organisation, underpinned by strong governance, reporting frameworks and cross-functional collaboration.
Duties and Responsibilities
Your normal duties and responsibilities will be set out in your job description. However, the charity may require you to perform other duties from time to time.
- · Empowerment and leadership of the Impact and Insights team
- Act as a key member of the Data, Digital, and Technology (DDaT) Senior Management Team, actively shaping our overarching technology roadmap and ensuring our data architecture supports long-term organisational growth.
- Lead the transition of roles and responsibilities as DDAT is reshaped, ensuring Impact & Insights takes clear ownership of business logic and insight requirements while working with Technology to inform the core reporting suite and data infrastructure, creating clearer accountabilities and a stronger, more effective department.
- Own business logic, measurement frameworks, KPI design and data quality reporting, working with business owners and Technology to strengthen data governance and organisational data maturity.
- ·Create and maintain an innovative environment that encourages colleague participation in raising standards of quality, team working and communication.
- Monitor departmental KPI’s and challenge improvement when required to ensure targets are achieved and improved.
- Establishes direction by developing strategies to attain long term goals.
- Shape and lead Impact and Insights as a strategic, trusted function that embeds a data-driven culture across the organisation.
- Lead the research, data and analytics strategy, ensuring evidence, insight and enabling technology drive impact, learning and innovation.
- Establish and embed data governance practices that improve data consistency, accountability, compliance, and the responsible use of information across the charity.
- Oversee the production of reporting and analytical outputs that turn complex evidence into clear, compelling insight for senior leaders, trustees and external stakeholders.
- Personally lead and deliver analysis for key strategic projects, ensuring robust evidence, insight and recommendations directly inform organisational priorities and decision-making.
- Work in partnership with fundraising, food and marketing teams to ensure insight, evidence and impact reporting are embedded in planning, delivery and strategic decision-making.
- Support systems, tools and processes for effective data capture, reporting, governance and insight generation, working closely with the BI Lead and data engineering team.
- Establish and advocate for appropriate use of AI and digital tools to improve or automate analysis, forecasting, reporting efficiency or insight generation, with appropriate governance in place.
- Strategically manage the Impact & Insights budget and resources effectively, ensuring investment is prioritised to deliver the greatest value for organisational learning, performance and impact.
Essential Criteria
- Significant senior-level experience leading impact, insight, research, functions, with a track record of using evidence to shape organisational strategy and decision-making.
- Strong experience of developing impact measurement frameworks, KPIs and reporting approaches that demonstrate organisational performance and social impact.
- Experience of improving data governance, data quality and data management practices across teams, with a clear understanding of responsible data use and data privacy regulations (eg GDPR).
- Ability to lead and develop multidisciplinary teams, creating clarity, focus and high standards across insight generation, research and reporting.
- Strong strategic communication skills, including the ability to clearly articulate asks, recommendations and trade-offs to ELT, boards and senior stakeholders.
- Experience of contributing at senior management team level, influencing cross-functional roadmaps and priorities within data, digital or technology environments.
- Practical experience of using AI or advanced digital tools to strengthen analysis, insight generation, forecasting or reporting efficiency, alongside strong consideration of ethics, governance and adoption
- Excellent stakeholder management, able to build trusted relationships across functions and translate complex evidence into clear, actionable insight for varied audiences.
- Knowledge of Impact methods including Theory of Change and Social Return on Investment.
We deliver this surplus food to charities and schools so they can provide healthy meals and help the most vulnerable in our society.



Using Anonymous Recruitment
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At The Baked Bean Charity, we believe everyone deserves the opportunity to thrive. Every day, we support adults and young people with learning disabilities through creative, educational and wellbeing services that build confidence, develop independence and create genuine opportunities for people to reach their full potential.
We're looking for an exceptional organiser, problem solver and people person to join us as our Deputy Service Lead.
This is a varied and rewarding role at the heart of our organisation. Working closely with our Service Lead and Operations Manager, you'll help ensure our services run smoothly, our teams are supported, and every student receives an outstanding experience from their very first enquiry through to becoming part of our community.
No two days are the same. One day you might be welcoming a new student and supporting their transition into services, the next you'll be leading our transport team, improving an internal process, coordinating recruitment, or helping implement new systems that make life easier for colleagues and better for the people we support.
What you'll be doing
You'll take ownership of several key areas that keep our charity running successfully, including:
- Leading and supporting our transport team to deliver a safe, reliable and person-centred service.
- Coordinating referrals, admissions and onboarding, ensuring every new student receives a warm, organised and individualised introduction to Baked Beans.
- Managing recruitment administration, onboarding, DBS checks and key HR processes to provide an excellent experience for new and existing colleagues.
- Maintaining high standards of quality, compliance and governance through effective systems, documentation and record keeping.
- Helping improve the way we work by developing new processes, supporting service improvements and finding practical solutions to everyday challenges.
- Supporting in incident response and reporting including being a Designated Safeguarding Lead
- Working closely with colleagues, families and professionals to ensure our services remain organised, responsive and centred around the needs of our students.
About you
We're looking for someone who enjoys taking ownership, thrives in a busy environment and genuinely loves making things happen.
You'll be someone who:
- Is highly organised and naturally keeps lots of moving parts on track.
- Enjoys improving systems and finding better ways of working.
- Builds positive relationships with ease and communicates confidently with a wide range of people.
- Can balance attention to detail with seeing the bigger picture.
- Is calm under pressure, practical in approach and diligent in follow up
- Able to maintain high levels of confidentiality – discrete and professional, with previous experience of supporting HR administration (whilst a formal qualification is not essential)
- Shares our commitment to inclusion, dignity and providing outstanding support for people with learning disabilities.
Why join us?
This is an opportunity to be part of a charity that is ambitious, creative and constantly evolving. You'll have the chance to shape the way our services operate, providing a supportive backbone to our everyday operations, and working alongside a passionate team who genuinely care about making a difference.
If you're looking for a role where you'll have real responsibility, plenty of variety and the opportunity to see the impact of your work every day, we'd love to hear from you.
Alongside a rewarding role, we provide a range of benefits to support your wellbeing and work-life balance. These include enhanced annual leave, access to an Employee Assistance Programme, and a staff benefits platform with discounts on shopping and everyday costs. We also embrace a casual dress code to help you feel comfortable at work.
Ready to apply?
If you're exceptionally organised, enjoy working with people, and improving processes we’d love to hear more about how you could play a key role in changing people’s lives with a role at the Baked Bean Charity.
Please note we will review all applications as they are received, and begin contacting candidates for interview throughout that process. Interviews will however be scheduled to take place during the week commencing the 24th August 2026.
Preferred start date: September 2026.
Championing people with learning disabilities via creative education - pushing boundaries, empowering lives and creating a world where all can thrive.

The client requests no contact from agencies or media sales.
About Toynbee Hall
Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.
Team Background
The Debt Advice Team at Toynbee Hall provides crucial support to individuals and families struggling with financial burdens. Funded by the Money and Pensions Service (MaPS), this team delivers expert guidance and practical solutions to help clients manage and reduce their debt.
Key Responsibilities
Management of local sites to ensure all services are available.
- Ensure local services are available daily by effectively managing staffing, sickness, annual leave, emergencies and operational challenges.
- Work closely with internal teams, external contractors and local stakeholders to ensure all sites operate safely, efficiently and in line with organisational standards.
Line management of a team to ensure objectives are set and met.
- Lead, motivate and support the team to achieve agreed service, quality, compliance and performance objectives.
- Conduct regular one-to-one supervision, team meetings and performance reviews, providing constructive feedback and clear expectations.
Ensure compliance and the quality of advice required are achieved.
- Ensure the team consistently delivers high-quality, client-focused debt advice in line with FCA requirements, funder expectations and Toynbee Hall policies.
- Monitor case quality through audits, supervision, management information and performance data, implementing improvement plans where required.
Contribute to the team
- Be an active member of the Advice Services management team, contributing to service planning, operational improvements and organisational change.
- Work collaboratively with funders, partner organisations and colleagues across Toynbee Hall to support strategic priorities, projects and service development.
Other
- Provide visible leadership across multiple Toynbee Hall locations, ensuring consistency of culture, service delivery and operational standards.
- Travel across London as required, and occasionally elsewhere in the UK.
Person Specification
The successful candidate will demonstrate:
Essential Criteria
Experience and Skills
- Significant experience of managing frontline advice services and leading high-performing teams.
- Proven ability to provide technical supervision and support on complex debt advice cases.
- Up-to-date knowledge of debt advice legislation, FCA requirements, funding compliance and sector best practice.
- Strong IT skills, including Microsoft Office and case management systems.
- Hold a recognised debt advice qualification (e.g. CertMAP or equivalent) with demonstrable experience of delivering and supervising FCA-regulated debt advice services.
Communication and Interpersonal Skills
- Excellent leadership, communication and interpersonal skills, with the ability to inspire and motivate others.
- Ability to build positive relationships with colleagues, partners, funders and external stakeholders.
- Excellent written and verbal communication skills.
Personal Attributes
- Inclusive, collaborative and approachable leadership style.
- Highly organised, proactive and solutions focused.
- Calm and resilient under pressure, with the ability to make informed decisions.
Commitment
- Demonstrates a strong commitment to Toynbee Hall’s mission, values and strategic objectives.
- Willingness to work across multiple Toynbee Hall and community locations.
- Willingness to undertake relevant training, including safeguarding and regulatory requirements.
Please note the right to work in the UK is a requirement of this role.
Please refer to the attached job description for more details.
Since 1884 Toynbee Hall is a charity working alongside people facing poverty, injustice and inequality to build a fairer East London
The client requests no contact from agencies or media sales.
Impact and Evaluation Lead
Permanent, Full time – 35 hours per week | £33,500 per annum | Ambleside preferred, with hybrid working considered (Ambleside/Bradford)
Join Our Team: Help us prove what works. Help us do even more of it.
At Brathay, we believe every child and young person deserves the opportunity to feel like their best self and thrive within their community.
For 80 years, we've been creating life-changing opportunities through community early help, youth work, outdoor learning and experiential programmes. Every year we work alongside thousands of children, young people, families, schools and communities across the UK, helping to build their brighter futures.
We're now looking for an exceptional Impact and Evaluation Lead to help us understand, evidence and strengthen the difference our work makes.
This is a pivotal role at the heart of our organisation. You'll champion high-quality data and reporting. You'll work with colleagues across the organisation to improve data quality, develop meaningful dashboards and reports, and ensure information is used. Your work will help shape strategic decision-making, strengthen funding relationships, support innovation and, most importantly, ensure we continue delivering meaningful outcomes for children and young people.
If you're passionate about turning data into insight, evidence into action, and stories into influence, we'd love to hear from you.
What You'll Do
As our Impact and Evaluation Lead, you will:
- Lead and develop Brathay's organisation-wide impact and evaluation framework
- Maintain and develop robust, practical approaches to measuring outcomes and impact
- Analyse quantitative and qualitative data to generate meaningful insights
- Translate complex information into compelling reports, dashboards and impact stories
- Work closely with delivery teams to embed a culture of learning, reflection and evidence-informed practice
- Support teams to collect high-quality monitoring and evaluation data
- Produce reports for funders, commissioners, trustees and senior leaders
- Identify opportunities to strengthen our evidence base and demonstrate social value
- Champion continuous improvement by ensuring learning influences future programme design and delivery
We're Looking For Someone Who
- Has experience leading impact, evaluation, research or performance measurement activity.
- Can confidently analyse and interpret data from multiple sources.
- Enjoys transforming evidence into clear, engaging and influential narratives.
- Can balance strategic thinking with practical implementation.
- Builds trusting relationships, collaborates and influences colleagues at all levels.
- Is curious, analytical and committed to learning.
- Shares our passion for improving outcomes for children, young people and communities.
- Understands outcomes-based approaches within charities, education, youth work, community development or related sectors.
Whether your background is in evaluation, research, service improvement, insight, impact measurement or performance management, we are interested in hearing from people who can bring expertise, energy and fresh thinking to this important role.
Why Join Brathay?
At Brathay, you'll join a values-led organisation where learning, innovation and collaboration are at the heart of everything we do.
You'll have the opportunity to:
- Develop and influence how impact is understood and utilised across the organisation.
- Work alongside passionate colleagues who are committed to changing lives.
- Help strengthen services that support children, young people and families.
- Contribute to national conversations on youth work, outdoor learning and early help.
- Develop innovative approaches to evidence, learning and impact.
- Be part of an organisation with an ambitious vision and a strong track record of delivery.
Most importantly, your work will help ensure that the voices, experiences and outcomes of children and young people are at the centre of our decision-making.
A Career with Purpose
Behind every dataset is a young person who has gained confidence.
Behind every outcome measure is a young person that feels better supported.
Behind every evaluation report is an opportunity to improve lives.
If you're excited by the idea of using evidence, insight and learning to create lasting change, we'd love you to join us.
Apply Now
Your expertise could help us demonstrate our impact, improve our practice and create even more opportunities for children and young people to thrive.
Closing Date: Noon Monday 10th August
Interview Date: Wednesday 19th or Friday 21st August (Interview will be on one day only, in Ambleside)
Brathay Trust is committed to safeguarding and promoting the welfare of children and young people. All successful applicants will be subject to appropriate safeguarding and recruitment checks.
Brathay is committed to building a diverse and inclusive workforce and welcomes applications from all backgrounds and communities.
Brathay Trust exists to ignite the potential within every young person, so they can thrive in a rapidly changing world.



The client requests no contact from agencies or media sales.
The opportunity:
This is a senior role with responsibility for the strategic direction, quality and impact of We Belong’s youth development portfolio. Reporting to the CEO and working as a member of the Senior Leadership Team, you will lead programmes spanning early intervention, educational attainment, further and higher education, employability, skills development, youth leadership and progression into positive opportunities.
You will oversee the Let Us Learn Programme, Emerging Young Leaders Programme, Schools Excellence Programme and Duke of Edinburgh’s Award Bronze programme. You will also strengthen young people’s influence within We Belong through the Core Group, ensuring that lived experience informs organisational priorities and programme development.
The Context:
Following the landmark Supreme Court judgment in the Tigere case, which helped secure fairer access to higher education for young migrants, We Belong has continued working to ensure that young people can progress into higher education. This has included successful campaigning to increase scholarship opportunities and building strong relationships with educational institutions across the UK.
However, more work is needed. Young migrants can experience significant barriers to educational attainment, further and higher education, employment and personal development because of their immigration status.
These barriers can arise long before a young person reaches the point of applying to university, beginning an apprenticeship or entering employment. We recognise that university is not the only pathway to success and that young people should be supported to explore a range of routes that reflect their ambitions, strengths and circumstances.
Early intervention is therefore essential to ensure that young migrants understand their rights, receive accurate information and appropriate support, and are able to make informed decisions about their education, training, employment and future.
This is an exciting opportunity for someone who is passionate about working with young people, supporting their development and creating pathways for them to achieve their ambitions.
If successful, the applicant will be joining an award-winning youth charity and a staff team dedicated to improving outcomes for young migrants between the ages of 16-25 years old and empowering young people to create change.
Please submit your application by sending your CV and a cover letter explaining how your experience and background make you suitable for this role. Applications submitted without both a CV and a cover letter will not be considered.
Interviews: w/c 7th September
The client requests no contact from agencies or media sales.
At Ambitious about Autism, we're currently looking for a Business Development Partner to join our team.
You'll support the development of high quality, autism-specific education settings across London and the Southeast. With experience and expertise in project management, you will demonstrate strong leadership skills in galvanising individuals to achieve identified deliverables within agreed timescales and budgets.
You'll be heavily involved in the preparation of high-quality bid submissions, providing account management for external stakeholders. You'll maintain market intelligence plans based upon up-to-date research and data analysis, providing high-level reports to support decision-making for current and future projects including existing business development, new service development, partnerships and merger opportunities.
We are looking for someone who has:
- Relevant qualifications in Programme & Project Management e.g PRINCE 2/APM/CAPM/PMP) or equivalent experience
- Significant experience of effectively managing the end-to-end business development process
- Excellent knowledge of key project processes such as high-level project mapping, design & time management principals
- Successful track record of managing stakeholders and key client relationships
In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!
This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.
If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.
Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.
Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.
Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.
The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.
We stand with autistic children and young people, champion their rights and create opportunities.
The client requests no contact from agencies or media sales.
A little bit about the role
Location:Hybrid. If you are based in London you are required to attend the London office twice a week. If you are based outside of London, you are required to attend the London office once a month. Please note that travel to the London office is at your own expense.
Contract: Full time, permanent
Salary: £47,906 (£51,411 inclusive of London office allowance) plus competitive pension
Please note that this role will be closing on Wednesday 19 August at 9am.
We are looking for an account management, or workforce development professional that will consistently deliver on sales targets for our programmes and develop and maintain strong relationships with our partners for high satisfaction rates.
You will be part of a high performing Partnerships and Placements team that builds and maintains partnerships with local authorities (LAs) and children’s trusts nationally, in order to develop and support 600+ Fellows (alumni) annually through our key programmes. This is directly linked to achieving Frontline’s organisational objective of having 4,000 impactful Fellows by 2025, who will create social change for children without a safe or stable home
We are looking for someone with:
- A consistent record of hitting sales targets and forecasting accurately
- Skill in building trusted, senior-level partner relationships
- Confidence writing compelling proposals and delivering engaging pitches
Please see the job pack for a full list of responsibilities.
A little bit about you
We are looking for someone with a strong background in sales and account management, who consistently delivers against targets and forecasts with confidence. You will bring a natural ability to build trust with senior partners, balancing their needs alongside those of colleagues across the organisation. You will be a clear, persuasive communicator, skilled at writing proposals and leading pitches that land well with different audiences. Above all, you will be dependable and proactive, helping to build a high-performing culture through strong collaboration and sound judgement under pressure.
We have a fast-moving culture within the team and organisation, so we’re looking for someone who is who is well organised, details-focused and can use their initiative to do what works. You will have excellent communication skills, be able to build relationships with people and be willing to learn. There are lots of opportunities for growth and development in this role – and for the right candidate to make the role their own.
If you feel you have the skills to make a real impact and contribute to creating lasting social change for children and families, we would love to hear from you.
Important information
We have increased the diversity of Frontline’s workforce in the last 12 months, but we need to do more to have greater global majority representation in our senior roles. We know the value global majority voices bring and therefore, we are strongly encouraging applicants from these backgrounds to apply. We are also a disability confident employer and welcome applicants with disabilities.
We recognise that artificial intelligence (AI) such as ‘ChatGPT’ etc can be useful for applicants e.g. to shorten an initial draft, so we do not attempt to have an absolute ban on AI in applications. However we would caution applicants not to rely too much on AI in drafting answers to application questions. We want to hear your authentic voice arising out of your experience, and we will be looking for answers that use examples and experiences that are specific to you. You are more likely to be able to produce that kind of content yourself than an AI will.
We reserve the right to close this role ahead of the deadline once we reach a suitable number of applications, so please apply as soon as you can!
This role may be eligible for sponsorship.
For further information about this role, please contact Joanne Ormston, Principal Partnerships Lead (please see the job pack for contact details).
To make life better for children at risk of harm, by improving the services that support them.



The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The Director of Operations & Organisational Effectiveness is responsible for leadingUbele's operational infrastructure and ensuring the organisation has the systems,processes, people, governance and resources required to operate effectively andsustainably.
As a member of the management board, the postholder will work closely with thecurrent CEO and colleagues across the organisation to strengthen organisationaleffectiveness, improve operational performance and create the conditions forsuccessful programme delivery and long-term organisational resilience.
The role will provide leadership across operations, governance, finance oversight,people management, compliance, organisational planning and businessimprovement, ensuring that Ubele's operational foundations support its mission,values and ambitions.
KEY RESPONSIBILITIES
Operational leadership and organisational effectiveness
Lead the development and continuous improvement of organisational systems,processes and operational practices.
Drive organisational effectiveness through improved planning, coordination,accountability and performance management.
Ensure effective operational planning and resource allocation across theorganisation.
Establish and embed clear operational frameworks, policies and procedures
Identify opportunities to improve efficiency, strengthen delivery and enhanceorganisational performance.
Lead organisational improvement initiatives and support the implementation ofchange programmes where required.
Promote a culture of continuous improvement, collaboration and accountability.
People, culture and performance
Provide leadership for organisational people practices, ensuring effectiveworkforce planning, employee engagement and performance management.
Support managers to develop high-performing and inclusive teams.
Ensure HR policies, procedures and employment practices are effectivelyimplemented.
Lead organisational approaches to performance management, learning andprofessional development.
Contribute to the development of a positive organisational culture that reflectsUbele's values and commitment to equity and inclusion.
Support organisational wellbeing and employee engagement initiatives.
Finance, risk and governance
Work closely with the Finance Lead and CEO to ensure robust financialmanagement, planning and reporting arrangements are in place.
Support the development and monitoring of organisational budgets and financialcontrols.
Ensure effective governance processes are maintained and support high-qualityreporting to the Board.
Lead the development and maintenance of organisational risk managementframeworks.
Oversee organisational compliance with legal, regulatory and statutoryrequirements.
Ensure organisational policies are regularly reviewed, updated and implemented.
Coordinate internal and external audits and compliance reviews.
Programme operations and organisational delivery
Support effective organisational planning and delivery across programmes,projects and services.
Develop systems and processes that enable effective programme management,monitoring and reporting.
Ensure organisational resources are aligned to operational priorities and deliveryrequirements.
Oversee organisational performance reporting and management informationsystems.
Support cross-organisational collaboration and effective communication betweenteams.
Ensure grant, contract and reporting obligations are effectively monitored andfulfilled.
Assets, infrastructure and compliance
Provide operational oversight of Ubele's facilities, assets and organisationalinfrastructure, including supporting Wolves Lane leadership and other operationalresources.
Ensure effective management of suppliers, contractors and operational serviceproviders.
Oversee health and safety, safeguarding, data protection and organisationalcompliance arrangements.
Ensure business continuity and organisational resilience plans are maintained andregularly reviewed.
Maintain appropriate systems and controls to support safe, compliant andeffective operations.
External relationships and organisational representation
Develop effective relationships with operational partners, suppliers, funders andstakeholders as required.
Contribute operational insight and expertise to partnership discussions andorganisational initiatives.
Represent Ubele on operational, governance and organisational matters whereappropriate.
Support the CEO and management board through the provision of high-qualityoperational information, analysis and recommendations.
Person Specification
Skills
Operational leadership skills, with the ability to drive organisational effectivenessand continuous improvement.
Planning, prioritisation and organisational skills.
People management and leadership skills, including the ability to develop andsupport teams.
Ability to analyse information and use data to support decision-making andperformance improvement.
Financial and commercial awareness.
Communication, influencing and relationship management skills.
Ability to build productive working relationships with colleagues, Board members,partners, funders and external stakeholders.
Problem-solving skills and the ability to identify practical solutions toorganisational challenges.
Ability to manage multiple priorities and work within a dynamic and evolvingenvironment.
Report writing, presentation and analytical skills.
Experience
Experience in a senior operational leadership role within a charity, socialenterprise, CIC, public sector or similarly complex organisation.
Experience leading organisational operations, systems, processes and businessimprovement initiatives.
Experience managing organisational change and embedding new ways ofworking.
Experience leading and developing multidisciplinary teams.
Experience overseeing organisational budgets, financial controls and resourceplanning.
Experience supporting governance arrangements and working with Boards andSenior Leadership Teams.
Experience developing and implementing organisational policies, procedures andoperational frameworks.
Experience overseeing risk management, compliance and organisationalassurance processes.
Experience managing contracts, suppliers and operational resources.
Experience supporting the delivery of programmes, projects and services within acomplex organisational environment.
Knowledge
Knowledge of governance, compliance and risk management frameworks.
Knowledge of financial management principles, budgeting and performancereporting.
Knowledge of employment legislation and people management practices.
Knowledge of safeguarding, health and safety, data protection and organisationalcompliance requirements.
Knowledge of organisational development and continuous improvementapproaches.
Understanding of the operational challenges and opportunities facing charities,CICs and social enterprises.
Understanding of equity, inclusion and community-centred approaches toorganisational leadership.
Understanding of the social, economic and structural issues affecting AfricanDiaspora communities and community-led organisations.
Knowledge of grant-funded and contract-funded operating environments.
This role involves responsibility for socially impactful and occasionally emotionallydemanding work. A commitment to wellbeing, reflective leadership, and resilience isessential.
A DBS check may be required depending on Ubele’s programmes.
This job description may evolve as Ubele continues its organisational development.
Advocating for Equity & Justice in Our Communities


The client requests no contact from agencies or media sales.
We are seeking an experienced and passionate Safeguarding Manager to lead and strengthen safeguarding practice across our organisation.
This is a unique opportunity to play a pivotal role in ensuring that children, young people and adults at risk are protected, supported and empowered through robust safeguarding processes, effective case oversight and a culture of continuous learning.
Working closely with senior leaders, managers and safeguarding representatives, you will provide both strategic leadership and operational expertise, ensuring safeguarding remains at the heart of everything we do.
As our Safeguarding Manager, you will be the organisation’s operational lead for safeguarding, providing expert advice and oversight across a wide range of services including housing, counselling, helpline, outreach, retail, volunteer programmes and national office functions.
You will:
- Lead safeguarding practice across the organisation.
- Review and oversee safeguarding concerns and complex cases.
- Line manage and develop Safeguarding Representatives.
- Monitor safeguarding quality, compliance and organisational risk.
- Produce safeguarding reports and assurance information for senior leaders and trustees.
- Lead safeguarding audits, reviews and continuous improvement initiatives.
- Oversee the effective use of our safeguarding case management system.
- Develop and deliver safeguarding training across the organisation.
- Build strong relationships with statutory and voluntary sector safeguarding partners.
- Ensure policies, procedures and practice remain aligned to current legislation and best practice.
About You
We’re looking for someone with significant safeguarding experience who can confidently provide leadership, challenge and support across a diverse organisation.
You will have:
Essential
- Significant experience managing safeguarding concerns involving children and/or adults at risk.
- Experience supervising safeguarding practitioners or safeguarding leads.
- Strong knowledge of UK safeguarding legislation and multi-agency safeguarding processes.
- Experience developing safeguarding policies and procedures.
- Experience delivering safeguarding training.
- Experience producing reports and presenting information to senior stakeholders.
- Excellent judgement and decision-making skills.
- Strong analytical and organisational abilities.
- Outstanding written and verbal communication skills.
- The ability to influence, coach and support others.
- A relevant professional qualification or substantial equivalent safeguarding experience.
- Safeguarding Level 3 qualification.
Desirable
- Experience within supported housing, health, social care, charity or voluntary sector settings.
- Experience using electronic safeguarding case management systems.
- Advanced safeguarding qualification (Level 4/5 or equivalent).
- Safeguarding Trainer qualification.
- Management qualification.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £32,000 per annum for 28 hours
Hours: 28 hours per week
Location: Hybrid/Home with Extensive Travel; please note, the individual is required to live within a 25 mile radius of Oxford
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
About the National Garden Scheme
The National Garden Scheme is the most significant charitable funder of nursing charities in the country, donating £3.9 million in 2025 and over £77 million since 1927. Our beneficiary charities include Macmillan Cancer Support, Marie Curie, Carers Trust, Hospice UK, The Queen’s Institute of Community Nursing and Parkinson’s UK.
We help our garden owners open their beautiful gardens to the public, sharing their passion and raising impressive amounts of money through admission fees, refreshments and plant sales. Over 3,300 gardens open each year for the National Garden Scheme and further details about the gardens, our donations and more about the charity can be found on our website.
About the Website and Digital Marketing Manager
The ethos of the National Garden Scheme is rooted in generosity and kindness, from: our 3,300 garden owners, to our 600 county volunteers and our small team of 14 staff. Our central office in East Clandon, Surrey is a warm and welcoming place to work.
The right candidate for the role of Website and Digital Marketing Manager will be a proactive and technically confident digital professional who can combine hands-on website management with creative digital marketing expertise. The ideal candidate will have experience managing and developing WordPress websites, delivering successful digital campaigns, and using data and insights to improve online performance and audience engagement.
They will be comfortable working across multiple digital platforms, including email marketing systems, CRM databases and analytics tools, with a strong understanding of SEO, website optimisation, accessibility and GDPR requirements. Strong organisational skills are essential, as you'll be managing a varied workload, coordinating projects and working with both internal teams and external suppliers.
As a self-starter with excellent communication skills and keen attention to detail, you'll be equally at home troubleshooting website issues, testing new digital developments, creating engaging content and identifying opportunities to enhance the user experience. Experience in the charity sector, marketing automation and digital development projects would be highly advantageous.
Most importantly, you'll be enthusiastic, collaborative and adaptable, with a passion for using digital channels to engage audiences, support fundraising and help the charity achieve its goals
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Purpose of the Role
The Youth Insights Programme Lead is responsible for leading the effective design, planning and delivery of assigned Youth Insights panels and projects. The role bridges strategic leadership and operational delivery, ensuring that panels are well designed, well facilitated, well coordinated and deliver high-quality insight for partners.
The Programme Lead manages day-to-day partner relationships, leads delivery planning, supports facilitators, oversees programme outputs and ensures young people have a positive, inclusive and meaningful experience.
The role contributes to insight generation and reporting, working within the frameworks and quality standards set by the Programme Manager.
Key Responsibilities
1. Programme Design and Delivery
- Lead the design and delivery of assigned Youth Insights panels, within the methodology and standards set by the Programme Manager.
- Translate partner objectives into clear delivery plans, session structures and participant journeys.
- Develop and adapt session plans, materials and activities for assigned panels.
- Ensure sessions are engaging, inclusive, purposeful and appropriate for young people.
- Lead or support facilitation of Youth Insights sessions as required.
- Ensure delivery remains aligned with agreed outcomes, quality standards and partner expectations.
- Identify practical improvements to delivery and share learning with the Programme Manager.
2. Operational Partner Management
- Act as the primary day-to-day relationship manager for assigned partners.
- Lead operational planning meetings, delivery updates and routine partner communications.
- Manage partner expectations around timelines, outputs, session planning and reporting.
- Maintain strong working relationships with operational partner contacts.
- Identify risks, issues or opportunities in partner relationships and escalate appropriately to the Programme Manager.
- Support strategic partner conversations by providing delivery insight, evidence and learning.
- Where a partner contact holds both strategic and operational responsibilities, act as the primary day-to-day contact while ensuring the Programme Manager retains senior oversight.
3. Insight Generation and Reporting
- Analyse youth feedback and identify key themes, patterns and insights from assigned panels.
- Draft reports, summaries, presentations and recommendations for partners.
- Ensure reports go beyond description and begin to translate youth feedback into meaningful insight.
- Work within the reporting frameworks, standards and templates agreed by the Programme Manager.
- Incorporate quality feedback from the Programme Manager and strengthen outputs accordingly.
- Support the development of case studies, impact stories and evidence of partner value.
- Contribute learning from assigned panels into wider Youth Insights service development.
4. Delivery Quality and Facilitation
- Ensure all assigned programmes are delivered to a high standard.
- Brief, support and coordinate freelance facilitators for assigned sessions.
- Ensure facilitators understand the purpose, method, safeguarding requirements and desired outcomes of each session.
- Monitor delivery quality and participant experience.
- Provide feedback to facilitators and escalate quality concerns where needed.
- Ensure session materials, resources and activities are prepared and appropriate.
- Support consistency of delivery across panels, while adapting appropriately to different partner contexts.
5. Youth Engagement and Inclusion
- Ensure young people are meaningfully involved, listened to and supported throughout their participation.
- Work with the Programme Coordinator to support recruitment, onboarding, retention and engagement.
- Monitor participant experience and respond to issues or barriers to participation.
- Identify gaps in representation within assigned panels and work with the Programme Coordinator and Programme Manager to address them.
- Ensure delivery is inclusive, accessible and responsive to young people’s needs.
- Support young people to build confidence, skills and understanding through their involvement.
6. Programme Coordination and Project Management
- Develop and maintain delivery plans for assigned Youth Insights panels.
- Coordinate timelines, milestones, partner inputs, facilitator availability and reporting deadlines.
- Work closely with the Programme Coordinator to ensure logistics, communications and records are well managed.
- Ensure risks, actions and dependencies are tracked and communicated.
- Support effective use of HubSpot and other systems to manage participant journeys and partner activity.
- Ensure programme information is accurate, up to date and accessible to the team.
7. Team Support and Development
- Support and mentor the Programme Coordinator in relation to assigned programmes.
- Delegate appropriate tasks clearly and support effective workload management.
- Share learning, tools and good practice across the Youth Insights team.
- Contribute to training, reflection sessions and process improvement.
- Support a positive, collaborative and values-led team culture.
- Help build team confidence in delivery, facilitation, insight generation and partner communication.
8. Safeguarding, Compliance and Risk
- Ensure safeguarding, consent, data protection and risk processes are followed across assigned programmes.
- Identify and escalate safeguarding concerns or risks in line with S4TP policies.
- Ensure facilitators and delivery contributors understand relevant safeguarding and compliance requirements.
- Support accurate record keeping and documentation.
- Contribute to risk assessment and mitigation for sessions, panels and partner activity.
Key Relationships
Internal:
- Youth Insights Programme Manager
- Youth Insights Programme Coordinator
- CEO where required
- Wider S4TP team
- Freelance facilitators
External:
- Operational partner contacts
- Strategic partner contacts where appropriate
- Young people and alumni
- Schools, colleges and youth networks
- Delivery partners and stakeholders
Success Measures
Success in this role will include:
- Assigned panels are delivered effectively, safely and to a high standard.
- Partners receive timely, useful and high-quality reports and outputs.
- Young people have a positive, inclusive and meaningful experience.
- Operational partner relationships are well managed.
- Programme delivery runs smoothly, with clear plans, timelines and communication.
- Insight reports demonstrate analysis, themes and recommendations, not just summaries.
- Facilitators are well briefed, supported and consistent in delivery.
- Learning from delivery contributes to wider Youth Insights improvement.
A covering letter explaining your interest in the role and how you meet the criteria in the person specification (no more than 1 x A4 page).
An up-to-date relevant CV (no more than 2 x A4 pages).
Please indicate where you are based on your application.
A short selfie video saying why you want to work with Solutions for the Planet and what you think your superpowers are (max 2 minutes).
The client requests no contact from agencies or media sales.


