50 Senior service delivery manager jobs in Belfast

National Trust
Director of People
Salary: £140,000 per annum
Closing Date: Monday 5th October 2026
Location: Flexible, with regular travel across the UK - including to our Swindon and London offices

At the National Trust, we care for nature, beauty and history for everyone, for ever. As we embark on the next phase of our 2035 strategy, we’re seeking a Director of People who will help build the leadership, culture, capability and organisational effectiveness needed to deliver lasting impact for people and nature across England, Wales and Northern Ireland.

Behind our purpose sits one of the UK's largest and most complex people-led organisations, bringing together more than 14,000 staff and 45,000 volunteers who care for and champion our extraordinary places. The Director of People will join our Executive team and play a pivotal role in shaping the future of our organisation, influencing organisational strategy and leading the people agenda at the highest level. Working alongside Executive colleagues, you’ll ensure we have the culture, leadership, capability and workforce needed to deliver our ambitions to restore nature, increase access to nature, beauty and history and inspire more people to care and take action for generations to come.

As Director of People, you will lead a broad portfolio spanning People Services, People Partnering and Development, People Engagement and Volunteering, Business Services and Legal Services. You will play a critical role in shaping organisational culture, supporting strategic decision-making and ensuring that our staff and volunteers can contribute with confidence, purpose and impact.

This is a role for a values-driven and influential leader who combines strategic vision with practical delivery, bringing people together to navigate complexity, embrace change and build an organisation that is inclusive, resilient and ready for the future.

We welcome applications from candidates who have gained the following experience through a range of sectors, disciplines and career paths, and who can bring diverse perspectives to this important leadership role.

• Executive or director-level leadership experience within a significant and complex organisation.
• Deep expertise across people strategy, organisational development, culture, workforce planning and employee relations.
• A track record of leading large-scale organisational change and transformation.
• Experience of influencing Boards, executive teams and senior stakeholders on strategic people matters.
• The ability to inspire, develop and lead high-performing teams through complexity and change.
• Strong commercial and organisational awareness, coupled with sound financial judgement.
• A genuine commitment to equality, diversity and inclusion, with experience of creating environments where people can thrive.
• An affinity with purpose-led organisations and a belief in the role people play in delivering meaningful societal impact.

The National Trust’s commitment is “For everyone, for ever.” Bringing that promise to life starts with the people that work here. It means building teams with a diverse range of backgrounds, cultures and experiences. It means creating an inclusive environment where everyone is able to thrive. Our positions are open to all, and we welcome applications from all backgrounds to support our ambitions of reflecting the communities we serve and ending unequal access. 

There is flexibility regarding your contractual place of work. However, you will need to be able to travel regularly to our Swindon and London offices. Our hybrid working policy means you can balance office and home working with site visits and meetings at other National Trust places. We’ll talk about this in more detail at interview, but you should expect to be at a National Trust site for 40–60% of your working week.

To learn more about this opportunity, please visit our microsite, where you'll find the candidate pack, further information about the role and details of how to apply. Contact details for any additional queries can also be found there.

Partnerships Executive

Salary: £35,000 - £38,000 pro rata
Hours: Part-time, 21 hours per week
Location: Remote-based with regular attendance at partner visits, events and meetings in London (approximately 2-3 times per month)
Contract: Permanent

Are you a relationship-focused professional who enjoys building partnerships, managing key accounts and creating engaging experiences for stakeholders?

We are recruiting on behalf of a respected UK membership organisation seeking a Partnerships Executive to join their friendly and collaborative team. This is an exciting opportunity to take ownership of a portfolio of commercial partners, sponsors and supporters, ensuring they receive an exceptional experience whilst helping to identify opportunities for future growth.
Working closely with senior colleagues, you will play a key role in retaining existing partners, supporting sponsorship activity and helping to deliver events, campaigns and engagement initiatives that create value for both partners and members.

This role would suit someone with experience in partnerships, sponsorship, membership, business development, account management, stakeholder engagement or events.

Key Responsibilities

• Manage and nurture relationships with commercial partners, sponsors and supporters
• Respond to partnership and sponsorship enquiries via phone, email and virtual meetings
• Ensure partners receive the benefits and services included within their packages
• Gather feedback from partners and identify opportunities to enhance the partnership offering
• Support partner retention and renewal activity
• Work collaboratively with marketing colleagues to deliver partnership campaigns and promotional opportunities
• Source content and opportunities for partner promotion through newsletters, social media and events
• Arrange and attend partner visits and networking events
• Support the delivery of high-profile industry events and sponsorship programmes
• Monitor partnership activity and maintain accurate records and reporting
• Contribute ideas for developing and enhancing partnership products and services

About You
We are looking for someone who enjoys building relationships and delivering excellent stakeholder experiences.

You will bring:

• Excellent relationship-building and communication skills
• Confidence engaging with stakeholders by phone, email and in person
• Strong organisational skills and attention to detail
• Experience managing multiple priorities and deadlines
• A proactive and solutions-focused approach
• Commercial awareness and a customer-focused mindset
• Experience working with members, partners, sponsors, clients or supporters
• The ability to work independently whilst contributing positively to a small team

Benefits

• 23 days annual leave (pro rata), plus birthday leave
• Additional annual leave for long service
• Health Cash Plan
• Life Assurance
• Income Protection Scheme
• Annual training and development budget
• Monthly co-working allowance
• Time off in lieu for evening and weekend events
• Flexible remote working

This is a fantastic opportunity to join a purpose-driven organisation where you can develop strong partnerships, support an engaged professional community and make a real impact within a small and supportive team.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Prospect Researcher

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Prospect Researcher

Salary - £33,201.00 (ROE) £36,924.00 (LON)

Location: Nationwide

Full-time

Our offer to you 

We pride ourselves in being a great place to work, providing a supportive culture with opportunities to grow and develop your career, achieve a healthy work life balance and to be recognised for the great work you do. You will receive: 

• Competitive salary and pension scheme
• 33 days holiday (inclusive of bank holidays) - increasing to 38 days over 5 years
• Hybrid, Flexible working
• Cycle to work scheme Electric Vehicle Scheme (subject to terms)
• Health and Wellbeing portal – access to financial, health and wellbeing support and an Employee Assistance Programme
• Discounts – you will have access to Blue Light and NHS Discounts as well as discounts on mobile phones, gym membership, cinema tickets, restaurants, holidays and shopping 

 About Us 

This is a fantastic opportunity to join a team of over 1,100 employees and over 20,000 volunteers, united by our goal of saving lives through essential first aid services, training and campaigning. As a charity with rich heritage and a long history of serving humanity, we are proud of our past and excited about creating a healthier, safer, more resilient future. 

St John Ambulance works at the heart of communities, supporting and enabling them to access and receive physical and mental health first aid. We do this through developing and providing effective community response and outreach services (e.g. Ambulance response) and using our longstanding expertise to empower people with vital clinical skills and the confidence to use them (e.g. our Volunteers and Community Advocates, and Young Responders programmes).

Job Summary 

At St John Ambulance, we're committed to saving lives through first aid, healthcare, and volunteering. To continue growing our impact, we're looking for an experienced Prospect Research Manager to lead and develop our prospect research function within the Philanthropy and Partnerships team. This is an exciting opportunity to shape the future of fundraising by identifying and qualifying high-value prospects, providing strategic insight, and ensuring our fundraising teams have the intelligence they need to build lasting relationships with donors, corporate partners, and trusts and foundations.

Working as part of the Fundraising, Brand and Communications Directorate, you'll develop a strategic roadmap for prospect research, oversee due diligence to help protect the charity's reputation, and work closely with colleagues across fundraising and data to maximise the potential of our Microsoft 365 CRM. Your expertise will help drive sustainable income growth while ensuring our data, processes, and practices meet the highest standards of quality, compliance, and data protection.

About You 

You'll be an experienced and strategic prospect research professional with a strong understanding of how insight, data, and relationship-building can support successful fundraising. You'll combine excellent research skills with a proactive approach, using your expertise to identify opportunities, provide valuable intelligence, and help shape fundraising decisions.

To be successful in this role, you'll bring:

·Significant experience of undertaking prospect research and due diligence within a charity, fundraising, or commercial environment, with the ability to identify and assess new opportunities.

·Strong research and analytical skills, with experience using a range of research tools, databases, and CRM systems to produce accurate, insightful reports and recommendations.

·The ability to develop and implement effective strategies, systems, and processes that improve ways of working and support organisational goals.

·Experience building strong relationships and collaborating with colleagues and stakeholders at all levels, including briefing and influencing senior leaders.

·Excellent communication skills, with the ability to present complex information clearly, produce high-quality written reports, and tailor messages for different audiences.

·A thorough understanding of data protection principles, fundraising compliance, and ethical approaches to prospect research and donor engagement.

·Strong organisational and time management skills, with the ability to manage competing priorities, work independently, and deliver high-quality work to deadlines.

·A proactive and opportunity-focused approach, with the ability to spot potential, contribute positively to a team environment, and demonstrate St John Ambulance's HEART values.

You will also have strong IT skills, including experience using Microsoft Office applications and CRM databases. A good standard of education, including GCSEs (or equivalent) in English and Maths (Grade 4/C or above), is required.

About the Role 

·Lead the development and delivery of St John Ambulance's prospect research strategy, creating a roadmap that supports fundraising priorities across philanthropy, corporate partnerships, trusts, and foundations.

·Manage the prospect research function, identifying and qualifying high-value funding opportunities while providing strategic insight to help maximise fundraising income.

·Conduct high-quality prospect research, network mapping, and due diligence, ensuring all recommendations align with the charity's ethical fundraising policy and protect its reputation.

·Build and manage fundraising pipelines by identifying new prospects, tracking opportunities, and working closely with fundraising colleagues to move prospects successfully through the cultivation journey.

·Develop and embed effective processes for prospect referral, research, and data management, ensuring accurate CRM records, GDPR compliance, and the adoption of fundraising best practice.

·Collaborate with colleagues across St John Ambulance and The Order of St John, presenting research findings, sharing expertise, and helping to build prospect research capability across the fundraising team.

Please see the job description for more detail (this can be viewed on our website or once you click apply) 

If you are a current St John Ambulance employee, please apply here: Click here 

For all other candidates, or St John Ambulance volunteers wishing to apply: please apply below 

We reserve the right to close this vacancy early if we receive high volume of applications for the role. Therefore, if you are interested, please submit your application as early as possible. 

St John Ambulance are committed to increasing the diversity of our team and making sure we best reflect the diversity of the communities we serve.At St John, everyone is valued and supported to thrive, we have seven networks including The Armed Forces Network, The Disability & Accessibility Network, The Family & Carers Network, The Heritage & Ethnicity Equity Network, LGBTQIA + Equity, The Multifaith Network & The Women’s Network. We do nottolerate any form ofdiscriminationandengendera sense of belonging for all, by creating an environment of mutual respect, where we value unique differences and demonstrate authentic allyship.We believe passionately in equality, diversity and inclusion.

St John Ambulance is proud to be a signatory of the Armed Forces Covenant. We are committed to supporting current and former members of the Armed Forces, reservists, veterans, cadet force adult volunteers, and military families, ensuring they are treated fairly and are not disadvantaged in their recruitment or employment with us.

St John Ambulance is committed to safeguarding and we promote safe recruitment practice. Therefore, all successful applicants will undergo pre-employment checks, including DBS Clearance, as part of the onboarding process, if applicable to the nature of the role'. 

Please note: St John does not accept speculative CVs and will only review CVs sent in application for an advertised vacancy. 

About The Music Works

The Music Works is a Gloucestershire charity that transforms young lives through music. We’re specialists in working with young people in challenging circumstances to help them reach their full potential in music, in learning and in life. We work with over 3,000 young people a year in schools and our four community studios in Gloucester, and the Forest of Dean. Our approach is youth-led, with young people involved at every stage of planning and delivery.

About the role

Despite holding significant commercially viable assets, The Music Works currently generates a very small proportion of its income through traded commercial activity. For the purposes of this engagement, commercial income means earned income from trading only, covering areas such as facility and Music Bus hire, training and consultancy, and similar fee-based services. 

We are looking for someone to do the essential scoping work, to rigorously assess what we have, what the market will bear, and what a realistic commercial development strategy looks like for an organisation of our size, mission and sector context. The output will directly inform our longer-term commercial development activity and provide the foundation for a potential future employed commercial role. 

We are asking someone with deep commercial development expertise to help us understand what is genuinely viable, set out a clear strategic plan, and leave us with the tools and confidence to execute it. 

The engagement will be considered successful when the final report gives the Board and Leadership Team sufficient evidence and clarity to decide which income streams to invest in, at what pace, and whether and when to create an employed commercial role to lead that work.

For the full scope of work and further details on how to express an interest please visit The Music Works website.