Service management jobs

Spear is partnering with St Mark’s Battersea Rise, to deliver the Spear Programme in Clapham Junction!

City Transformation is at the heart of St Mark’s Battersea Rise. They want to see the City Rise by serving people facing hardship, creating connections and developing places of safety and belonging that are embedded in the love of Jesus.

The Spear Programme is delivered in Spear Clapham Junction which offers young people professionally recognised coaching, for free, to support them into sustainable work or education. They leave Spear equipped to thrive in work and life.  

Key Information

Location: Clapham Junction, office-based

Salary: from £28,000

Contract: Full-Time, Permanent

Hours: Monday - Friday, 9.30am - 5.30pm with some out-of-hours work needed for events such as our Spear Celebrations

Closing date: Monday 23rd March, 09.00am (We are interviewing on a rolling basis and might close the application early if we find the right candidate)

Assessment Day: Thursday 26th March

For more information please read through our Work With Us Information Pack and Job Specification.

If you require any reasonable adjustments as part of the recruitment process, please let us know.

Role Responsibilities

Delivery of the Spear Programme – Group and 1:1 coaching

• Preparing and coaching Spear Foundation sessions and 1-1s, ensuring that young people are engaged, retained and work-ready by the end of this initial phase of the programme.
• Building relationships with young people on the programme and managing culture and attitudes in the training room.
• Adapting the Spear coaching material according to the needs of the Trainees and managing behaviour effectively.

Delivery of Spear Career

• Delivering weekly Spear Career sessions (including running workshops with past Trainees), maintaining records and reporting on statistics, and creatively developing ongoing relationships with Spear Trainees.

Training the Assistant Coach

• Contributing towards the training and developing of the Assistant Coach by modelling excellent coaching and giving regular feedback.

Trainee Recruitment 

• Developing relationships with Job Centres and local referral agencies to ensure that the maximum number of Spear Trainees are enrolled on each programme. This involves liaising with referral agencies, active face-to-face recruitment and monitoring recruitment statistics.

Person Specification

• An active Christian, dedicated to representing the values and ethos of Spear and St Mark's Battersea Rise.
• You have demonstrable experience as a coach, or a background in youth work or teaching, and are keen to develop these skills further.
• You have a heart for young people and releasing their potential, no matter what challenging circumstances they are facing.
• Effective interpersonal skills and high emotional intelligence with a sense of humour and fun.
• You are great at building relationships, with solid communication skills.
• Good administrative and organisational skills, working well under pressure with the ability to prioritise workload.

Are you an organised, people focused administrator who loves making things run smoothly? Do you enjoy supporting others, coordinating moving parts, and being at the heart of meaningful work? If so, this could be the next step for you. 

The Royal College of Radiologists (RCR) is looking for an enthusiastic Exams Engagement and Expansion Assistant to join our busy and welcoming Exams team. Exams are at the core of what we do, shaping the careers of clinical oncologists and radiologists across the world. This role puts you right at the centre of that mission. 

You’ll play a key part in supporting our expert examiners and helping us deliver high-quality, well-run examinations. As we expand our exams provision, you’ll also have the chance to get involved in new projects, improved processes, and exciting initiatives aimed at increasing global access to our qualifications. 

This is a fantastic opportunity for someone who enjoys variety, values relationship building, and wants to develop their skills in events, coordination, and stakeholder support. 

What You’ll Do 

• Be a friendly first point of contact for examiner applicants, supporting recruitment, inductions and training. 

• Coordinate key logistics — travel, accommodation, examiner dinners and meetings. 

• Support smooth-running committee meetings by scheduling, circulating papers and drafting action logs. 

• Handle candidate queries and assist with the delivery of Part B (2B) exams. 

• Maintain accurate examiner records and contribute to new examexpansion projects and initiatives. 

What You’ll Need 

• Strong organisational skills, great attention to detail and the ability to manage multiple tasks. 

• Confident and approachable communication skills, both written and verbal. 

• Good working knowledge of Microsoft Office (Outlook, Word, Excel, Teams). 

• A proactive, positive attitude and enthusiasm for learning new processes. 

• Experience in administration is essential; experience in exams, education or committee support is a bonus (but not required). 

If you think think this may be the opportunity for you, please see the candidate pack attached to this advert for more information on the role and instructions on how to apply.

Applications are being reviewed as they are received, so in order to avoid disappointment please submit your application as soon as possible.

Sister Circle is a women‑led, multicultural charity working to advance health equity and justice for women from diverse communities. Rooted in lived experience and trusted relationships, we walk alongside women through some of their most challenging moments — ensuring they feel seen, heard, and supported.

We are recruiting a Peer Support Advocate to join our Healing Conversations (perinatal mental health) programme, supporting women affected by birth trauma, pregnancy loss, or baby loss.

As a Peer Support Advocate, you will provide compassionate, culturally responsive, trauma‑informed support through:

• Peer support groups (up to 12 sessions)
• Engagement with women in local communities and those living in Domestic abuse safe accommodation with our SafeRoots Partners
• Outreach across diverse communities
• Close collaboration with clinical partners, voluntary organisations, and with Sister Circle team

You will help women feel safe, listened too, and self-belief — using your lived experience and professional skills to foster healing and connection.

We would love to hear from you if you have:

• Experience delivering peer support (ideally in perinatal mental health)
• Relevant lived experience 
• Understanding of trauma and its impact on wellbeing
• Confidence in outreach, engagement, and community networking
• Strong communication, organisation, and facilitation skills
• Ability to work both independently and within a multidisciplinary team
• A reflective, grounded, wellbeing‑aware approach to emotionally demanding work

Job Title: Peer Support Advocate 

Location: Hybrid (The Brady Arts and Community Centre, E1 5HU and other community locations across Noerth East London).

Contract: Fixed-Term April 2026 - March 2028

Hours: Full Time/ 35 Hours per week

Reports to: Head of Programmes

Salary: £26,000-28,000

How to Apply

CV (maximum of 2 sides of A4) and Cover Letter (maximum 1 side A4). 

Closing Date: Midday Wednesday 18th March 2026.

Your covering letter will tell us why you would like this role, how your experience meets the role requirements and why you would like to join Sister Circle.

Applications without a covering letter and received after the deadline will not be considered.

This post is open to female applicants only as this is deemed a Genuine Occupational Requirement (GOR) for this role under Schedule 9, Paragraph 1 of the Equality Act 2010.

The role

This is a very exciting opportunity to join our thriving organisation at a time of growth. We are seeking an experienced Head of Training, Learning and Development to provide strategic leadership of APIL’s legal training and events portfolio. Reporting directly to the Chief Executive and sitting on the Senior Management Board, this role will shape and deliver a high-quality, commercially successful programme of conferences, accredited courses, webinars and in-house firm training. The postholder will be responsible for strengthening APIL’s position as a leading provider of legal education within personal injury and clinical negligence and ensuring our offer remains relevant, innovative and aligned with the needs of the legal profession.

The role involves leading and developing the Training, Learning and Development team, building strong relationships with law firms and stakeholders, and ensuring robust quality assurance across all training activity. You will use data, market insight and engagement with the sector to identify emerging training needs, create clear career-stage learning pathways and maximise income from training, sponsorship and events, while maintaining effective budgetary control.

You will be a credible senior professional with significant experience in training, learning and development, ideally within the legal sector. You will bring strong leadership and commercial skills, and be confident operating at both strategic and operational levels.

About APIL

APIL is a not-for-profit membership organisation working to improve access to justice for people who are injured through negligence. We are a values-driven organisation with a strong commitment to equality, diversity and inclusion, and we play a leading role in professional training and development within personal injury and clinical negligence.

Equality, diversity and inclusion

APIL is serious about equality, diversity and inclusion. We want our organisation to reflect the communities we serve and for everyone to feel valued and able to thrive. A commitment to this agenda is essential to this role.

We are recruiting for two roles, one in Avon Wildlife Trust and one in Gloucestershire Wildlife Trust. The job description and person specification are the same for each role. You can elect a preference for one or either Wildlife Trust in your application form.

�� Help Create the Western Forest

The Western Forest is a bold new initiative forming part of England’s National Forest Network—connecting landscapes across Avon, Wiltshire and Gloucestershire. Together with a wide network of partners, we’re working to restore nature, improve wellbeing and generate green growth.

As a Farm & Tree Advisor, you will play a pivotal role in planning and delivering woodland creation, supporting our ambition to establish 2,500 hectares of new woodland by 2030. You’ll be working directly with farmers and landowners to bring tree‑planting projects to life—ensuring the right trees are planted in the right places, supported by the right grants and funding.

You’ll be joining a friendly, supportive team in Avon or Gloucestershire Wildlife Trust, supported by the Western Forest team expertise and embedded in a region‑wide nature recovery network.

�� What You’ll Be Doing

• Acting as an on‑the‑ground representative of Avon / Gloucestershire Wildlife Trust and the Western Forest
• Identifying new tree and woodland creation opportunities with existing and new farmer and landowner contacts
• Building and developing strong, trusted relationships with farmers and landowners in your area
• Delivering a one‑stop shop advisory service for tree planting, including site visits, planting design support and grant guidance
• Producing tree creation plans that deliver benefits to the farming system and wider land use
• Managing multiple landowner projects simultaneously—mapping, costing, planning and reporting
• Preparing and submitting grant applications and navigating regulatory requirements
• Working collaboratively with forestry agents, farmers, partners, and other environmental NGOs

�� About You

We're looking for someone who combines farm and tree expertise with strong project management and communication and engagement skills. You’ll thrive when working with people to deliver meaningful change on the ground that works for them and the environment.

�� Our Commitment to Diversity & Inclusion

Avon / Gloucestershire Wildlife Trust and Western Forest are committed to building a team that reflects the diversity of the communities we serve. We believe that nature is for everyone, and we welcome applicants from all backgrounds, identities and lived experiences.

We operate a blind shortlisting process to ensure fairness and focus on your skills and experience. If you need reasonable adjustments during the recruitment process, please let us know.

About MAAC

Midlands Air Ambulance Charity (MAAC) funds and delivers a pre-hospital emergency helicopter-led service across the Midlands region (serving six counties). As well as being a charity, we are an independent health care provider that is rated outstanding by the Care Quality Commission (CQC).  Our mission is to deliver exceptional pre-hospital care and lifesaving interventions through our helicopter-led emergency medical services. With more than 80,000 missions since 1991, we are among the busiest air ambulance services in the UK.

The Opportunity

As MAAC prepares for the planned departure of its current postholder, the organisation is seeking an exceptional Director of Finance to join the Executive Team. Reporting directly to the Chief Executive, the Finance Director is a key member of the Charity’s Leadership Team, providing strategic financial direction across the Group (the parent charity and its trading subsidiary). This role ensures the organisation remains financially resilient, well‑governed, and strongly positioned to deliver its mission for the long term – through working collaboratively with the Chief Executive, Leadership Team and Board members.

Key Areas of Responsibility

• Play a key role as part of the Senior Leadership Team (SLT), contributing to organisational strategy and fostering strong cross‑department collaboration.  Work collaboratively with the Chief Executive and SLT to develop and maintain the three-year strategic plan, ensuring financial projections, assumptions, and scenario planning are based on accurate data and sound forecasting.
• Provide strategic financial leadership that supports long‑term sustainability, future growth, and the delivery of critical services.
• Build strong, transparent, and trusting relationships with Board members by delivering clear, relevant financial reporting and assurance (supporting Board members to carry out their governance responsibilities effectively).  Manage the Audit and Risk Committee’s activities in conjunction with the Committee Chair
• Lead a high‑quality financial management function for the Charity and its subsidiary, ensuring full compliance with regulatory requirements, governance requirements and accounting standards.
• Manage the full year-end audit cycle, ensuring schedules, reconciliations, and working papers are prepared to a high standard and delivered within agreed timescales.
• Oversee the timely preparation of monthly Group Management Accounts, ensuring high-quality financial reporting is supported by meaningful commentary, variance analysis, trend interpretation, and insights that enable informed strategic decision-making by the SLT and Trustees. 
• Manage the relationship with the Charity’s external investment portfolio fund manager and independent investment advisors - ensuring the Charity receives high-quality professional advice on investment strategy, shareholdings, and cash allocation, and that all recommendations align with organisational objectives, ethical considerations, and risk appetite.

About You

You will be a professionally qualified accountant (ACCA, ACA or equivalent) with substantial senior‑level experience and the credibility to operate confidently at Board level. Most importantly, you will embody strong values, show high emotional intelligence, and be genuinely motivated to contribute to MAAC’s mission. Charity sector experience is essential -  with a thorough understanding of what it takes to promote financial best practice, control spend and assist with income generation in sizable Not-for-Profit environments. Critically, you will lead through expert technical skillsets and collaborative working —shaping direction, offering robust assurance, and operating as a trusted strategic partner to senior colleagues and Trustees/ Directors.

Reward & Benefits

• Salary of £90,000 - £95,000 p.a. dependant on experience
• Part time working a consideration (4 days per week; days of the week as per organisational need).
• Flexible working (with the option to work from home 1–2 days per week post probation, subject to organisational need).
• 28 days annual leave plus Bank Holidays
• Pension scheme (after 3 months) – matched up to 6%
• Paycare Health Cash Plan
• Gym on-site (free access)
• Death in service benefit x 2 salary
• Access to range of charity discount cards

For an informal conversation about the role, please contact our retained recruitment partner Paul Robinson at RM Recruit Ltd

Trust Fundraising Support Officer

Hours: Part-time 14 - 17.5 hours per week

Location: Hybrid working

Salary: £26,000 - £29,000 (Pro Rata)

Contract: Permanent

DBS: A basic check will be required

About Us

At Epilepsy Action, we are inclusive, ambitious, supportive, and committed to creating a world without limits for people with epilepsy. 

​As we achieve the goals in our 2024 – 2030 strategy, we are excited to welcome you to our passionate, supportive and committed team.

​We understand the importance of a work life balance, and that's why we have a number of ways to support our people to achieve this. By operating a flexible and supportive approach, we empower people to work in a way that suits them that also meets the need of the charity.

​If you are interested in building a career you can be proud of in an inclusive and ambitious organisation, we might have the role for you!

​About the Role

We are currently seeking a Trust Fundraising Support Officer to join our growing fundraising team. 2025 was our best year yet for income and this role is pivotal in helping us to take the next step in further growing our income.

This new role will play a key part in delivering funding from Trusts, Foundations and other funders across the UK, supporting the Senior Trust Fundraising Officer to maximise our income. You will be responsible for making small-scale grant applications, and for growing our grants portfolio through identifying new funding opportunities.

There will be a range of projects to work on, providing vital support to ensure that we are increasing the number of warm funders who regularly support the charity.

Your key responsibilities will include:

• Build up a strong pipeline of prospective funders by researching trusts that align with Epilepsy Action’s vision and strategy
• Secure income from small-scale charitable trusts, foundations, and other grant makers to meet individual and team targets
• Ensure timely thanking, updates and reporting for all grants and donations from our rolling programme of applications
• Use data in the CRM to analyse trends and identify opportunities

At Epilepsy Action we recognise the power of collaboration and teamwork, so our team members with hybrid contracts can expect to work a minimum of 40% at our office in Leeds. On average this is 2 days a week, normally on Mondays and Thursdays, for full-time employees. The expectation to collaborate face-to-face is driven in part by your role and the activities you need to do which may vary from time to time, so you will need to work in a flexible way to help us create a world without limits for people with epilepsy.

About you?

We are looking for a dedicated fundraiser who has:

• Experience in using specialist fundraising research tools
• Proven communication, writing and editing skills
• Proven experience of securing donations, grant income or new business
• Familiarity with CRM systems and digital tools
• Organisational skills, is detail-oriented, and able to work to tight deadlines

Interested?

If you are interested in what you have read so far you can either submit your application via our online portal or alternatively if you still have some questions before applying you can contact us for a friendly informal chat.

Closing Date: 9am on Monday 23rd March 2026

Informal Chat: These will be arranged on an ongoing basis as applications are reviewed

Interviews: Thursday 2nd April 2026

Recruitment Process: We believe that having an informal chat before the formal interview process allows us and you to have an open and honest conversation about the role, our organisation culture and what attracted you to apply. This is why as part of this process we will be inviting people to a 30-minute online chat with a member of our team before inviting shortlisted candidates to a formal interview.​

We reserve the right to close this vacancy early if we receive a high volume of applications therefore early applications are advised.

Benefits

• Flexible working arrangements around 10am-4pm core hours
• 40 days paid leave per year: 25 days annual leave (pro-rata), 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days (pro-rata)
• Strong commitment to professional development with a dedicated training budget
• Up to 5% pension contribution
• Cycle to work scheme
• Employee Assistance Programme offering access to free therapy
• Work phone and laptop
• A supportive and inclusive culture with regular team social events

We are actively trying to increase the diversity of our workforce and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion.

Settle is committed to increasing the representation of lived experience of the care system in our team. Therefore, care-experienced applicants who meet the essential criteria above will be guaranteed an interview. Plerase see the job description for a definition of care-experience.

The role

As a Senior Coach you will be working on the frontline delivering high quality one-to-one support to a caseload of young people across London. You will support young people to recognise and capitalise on their strengths by taking a coaching approach. You will work with young people who have been identified as having higher support needs and be proactive in taking steps to manage risk across your caseload. We are looking for a Senior Coach who can lead on demonstrating best practice across the coaching team and support the Programme Management Team to maintain an excellent standard of support.  You will use your insight and experience to act as a mentor to new coaches and support coaching colleagues in their practice, and to look to actively improve our support offer in collaboration with other Senior Coaches and Programme Managers. We are looking for someone who is compassionate in their work with others and celebrates examples of good practice whilst highlighting where there are areas for improvement, approaching this in a collaborative way.

You will draw on your experience to build and strengthen relationships with external professionals and develop Settle’s network across the boroughs where young people live. 

What we're looking for

We are looking for a driven, experienced individual, with the relevant skills to provide high quality support to a caseload of young people and ensure we give the very best we can. We are interested in someone who has a good grounding in a related frontline service and experience of proactively managing a caseload, collecting high quality data and keeping accurate notes. You will have the ability to take initiative and be comfortable flexing your priorities to support young people alongside holding Settle’s strategic goals.

You will be comfortable managing a level of heightened risk with the young people you are supporting, keeping timely and high-quality records, liaising with other professionals from a range of backgrounds, and providing support to colleagues to work towards positive outcomes for young people. You will have experience in managing safeguarding concerns well and thrive in the ups and downs of support-based work.

Overall, we are looking for a compassionate frontline worker, with an understanding of the value in coaching, and who has a level head at times of crisis. You are not afraid of shying away from difficult conversations and will challenge others appropriately to help them see a different perspective or viewpoint, always holding young people at the centre of your work.

Contract: 12-month fixed term contract – maternity cover
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Salary: £33,000 - £37,000 depending on experience
Hours: Full time (37.5 hours per week)
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring we pay our employees fairly, we offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Tuesday 17 March 2026

Telephone interviews will be held on week commencing 23 March 2026

Interviews will be held on week commencing 30 March 2026

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

This is an exciting opportunity to make a real difference for children and people with rare kidney conditions. We are looking for a confident, organised professional to manage and coordinate our portfolio of work in paediatric and rare renal diseases.

You will build and maintain strong relationships with researchers, clinicians, patients and funding partners, bringing together all aspects of this vital work to create an active, research-ready community.

We are seeking someone with a good understanding of the research landscape who can communicate complex information clearly, work collaboratively across teams, and bring a proactive, 'can-do' approach. You will help identify opportunities that accelerate progress and ensure patient voices remain at the heart of everything we do.

We operate a hybrid, flexible working style and the role is contracted to our Peterborough office. You will also be required to regularly attend external meetings and events.

If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £71 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may also have experience in the following: Paediatric Research Manager, Rare Disease Research Lead, Hereditary Conditions Programme Manager, Clinical Research Coordinator (Paediatrics & Rare Diseases), Medical Research Manager, Paediatric Clinical Programme Lead, Rare Renal Research Coordinator, Research Partnerships Manager, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

REF-226 886

At Ambitious about Autism, we're currently looking for a Corporate Partnerships Officer (MAT cover) to join our Fundraising team.

You'll identify and cultivate corporate prospects, supporting on securing income through written application and pitches, whilst managing a portfolio of existing corporate partnerships. You'll build and maintain effective relationships to maximise corporate participation with current and prospective supporters.

You'll proactively identify funding opportunities and use your own initiative to make suggestions on our approach and/or suitable funding areas, devising innovative ways of accessing and engaging companies, as well as organising volunteering opportunities for corporate partners.

You will have:

• Experience of working successfully with corporate funders
• Experience of supporter relationship management with a track record in building successful relationships and raising funds from companies.
• Experience in accurate, timely data recording and CRM
• Excellent communication skills with good written and verbal communication.

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is committed to fostering equity, diversity, and inclusion at every level of our organisation. We warmly welcome applications from all qualified candidates, valuing the diverse backgrounds, experiences, and perspectives they bring. We encourage applications from individuals regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender identity or expression, marital or civil partnership status, pregnancy or parental status, disability, or age.

Our recruitment process promotes equal opportunities, and we are committed to providing reasonable adjustments for candidates with disabilities or additional needs throughout the recruitment process. Please contact our Recruitment Team for accommodations. We recognise disability as a physical or mental impairment that significantly and long-term affects a person's ability to perform day-to-day activities, as defined by the UK Equality Act 2010. All applications will be considered solely on merit, aligned with our mission to support autistic children and young people.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

The Charity and Our Vision.  

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. 

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.  

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.   

Role Mission. 

As part of a newly created Outreach squad focused on reaching and engaging with the bereaved military community, you will use digital marketing skills to help us develop a thriving online community. 

You’ll take full ownership of our day-to-day social media activity across platforms like Facebook, Instagram, LinkedIn, and TikTok. From scheduling content and managing the calendar, to engaging with our audience and contributing to campaign ideas.You’ll also help deliver key marketing tasks that support outreach, engagement and growth, connecting families to the services we offer.

It all starts here – we can’t support families if they don’t know we exist.

The key responsibilities of this role are:  

Social Media (Core Accountability) 

Planning & Scheduling 

• Own and manage the social media content calendar, ensuring consistent, relevant output aligned to Outreach priorities. 

• Schedule and publish content across platforms including Facebook, Instagram, LinkedIn, and TikTok using agreed tools. 

• Work closely with the Head of Outreach to refine platform focus, tone, and audience segmentation. 

Content & Campaign Support 

• Suggest and implement social-first content ideas that support campaigns, service launches, and ongoing outreach to beneficiaries. 

• Create simple, on-brand social content where required (e.g. Canva graphics, polls, text-based posts, evergreen content). 

• Work closely with the in-coming Content Creator to ensure video and visual content is used effectively and repurposed across channels. 

Community Engagement 

• Actively monitor and respond to comments, messages, and enquiries across social platforms, with particular sensitivity to bereavement-related conversations. 

• Engage appropriately with the wider military, veteran, and bereavement community online to help maintain visibility and connection. 

• Escalate sensitive, safeguarding, or service-related enquiries to the appropriate team in line with agreed processes. 

Monitoring & Insight 

• Track and report on key social media metrics (e.g. reach, engagement, follower growth, link clicks). 

• Use insights to recommend improvements and help the Outreach Squad learn what content resonates. 

• Keep up to date with platform changes, trends, and best practice. 

Marketing Execution (Additional Responsibilities) 

Email Marketing 

• Own the creation, scheduling, and sending of regular email updates to bereaved families using agreed platforms. 

• Maintain email lists in line with data protection requirements and agreed segmentation. 

• Track basic performance metrics (open rates, click-throughs) and share insights with the Head of Outreach. 

Website Content Support 

• Upload and maintain marketing content on the website, including news articles, blogs, and impact updates. 

• Ensure content is accurate, on-brand, and correctly formatted. 

• Work with the Head of Outreach to ensure content is published in a timely and coordinated way. 

General Marketing Support 

• Support the delivery of wider marketing and outreach activity as required (e.g. campaign roll-outs, asset updates, coordination tasks). 

• Assist with keeping marketing materials organised, up to date, and accessible for the wider team. 

• Contribute to continuous improvement of how marketing activity is delivered across the Outreach Squad. 

The 30-day goals for this role are: 

• Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction. 

• With support from the Head of Outreach, conducted a full audit of all the charity’s social channels.  

• Taken ownership of social channels and scheduling calendar/tools.

• Agreed key performance measures and personal success measures with Head of Outreach. 

• Demonstrates a clear grasp of the Scotty’s tone and marketing philosophy. 

• Understands the current beneficiary email journeys and how the existing process works.  

The 60-day goals for this role are: 

• Publishing consistently across key social channels in-line with priorities agreed with the Head of Outreach.

• Set early baseline performance within agreed key metrics. 

• Taken responsibility for creating and sending the weekly Children & young people (CYP) email, Springboarder (young adult) email, and monthly Community updates email. 

• Showing effective working practices with the Content Creator leading to engaging social content demonstrated by meeting agreed metrics. 

• Proactively supporting the Head of Outreach in other digital outreach activities. 

The 90-day goals for this role are: 

• Independently running day-to-day social media activity maintaining consistency in quality, tone and frequency.

• Recognised internally as the go-to person for day-to-day social media and email marketing delivery. 

• Demonstrating clear improvements in at least 2-3 agreed metrics (such as engagement rates, click throughs, open rates etc). 

• Using insights to optimising content mix, timing and formats to improve effectiveness.

• Working with the Head of Outreach and Content Creator, we already have the best social engagement rates of any UK military charity!

What You’ll Need to Succeed 

Must Have 

• Practical experience managing professional social media accounts across platforms such as Facebook, Instagram, LinkedIn, and TikTok. 

• Strong written communication skills, with the ability to adapt tone and messaging for different audiences and platforms. 

• Confidence using social media scheduling tools and basic design platforms such as Canva. 

• High emotional intelligence and the ability to communicate with empathy and professionalism, particularly around sensitive topics such as bereavement. 

• Strong organisational skills, attention to detail, and the ability to manage multiple priorities in a fast-moving environment. 

• A genuine belief in Scotty’s mission and a commitment to representing the charity thoughtfully and responsibly online. 

Nice to Have 

• Experience uploading and managing content on a CMS (e.g. WordPress or similar). 

• Familiarity with interpreting basic performance data (social insights, email open and click-through rates) to inform improvements. 

• Experience of the UK military community. 

• An interest in community-building and using digital channels to create connection, not just visibility.

• Experience delivering or supporting email marketing campaigns, including writing copy and sending campaigns. 

Additional Information

• The role may require occasional evening or weekend work

• Enhanced DBS check required

• Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

1. Families Come First

2. Everyone a Supporter, Every Supporter a VIP

3. Love What You Do

4. Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Closing date: Friday 13th March.

Important Information:  

Feedback 

Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received, and only candidates shortlisted for an interview will be contacted via email. 

Location 

We will only consider applications from candidates located within 2 hours of central Cambridge.  

We're a remote-first organisation and our day-to-day work is extremely effective with our team based at home.However, some of the most important work we do, innovation, collaboration, problem-solving, and strategic thinking, benefits hugely from being in the same room, and those moments don't always come with months of notice.That's why we're currently looking for team members who are within a 2-hour travel time of Cambridge. 

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Following major changes in our Young Carers Service we have a new opportunity to work with us and young carers to design and deliver a new service focussed on the young carers priorities of Identify, Build Community and Have a Voice.  Starting small we aim to provide carer focussed opportunities for young carers across Hertfordshire to have the time and space to meet with peers, look after their wellbeing and take a break from caring.

Are you passionate about enabling young people to be heard and supported to attain their goals?  If you have strong project planning skills and experience of working with children and young people, this could be the role for you.

Join us and help transform lives.

We are looking to recruit a talented fundraising administrator who wants their work to make a real difference. In this pivotal role, you’ll be the backbone of our fundraising team, helping us secure the resources that change lives.  This is an exciting role that will work alongside our Fundraising and Legacy Administrator, and you’ll ensure that all our supporters, whether individuals or organisations, feel valued and appreciated, receiving superb customer care.  

As first point of contact for enquiries, you’ll take pride in ensuring that every donation is accurately logged and processed flawlessly and that all enquiries are managed with care.  A team-player, you’ll thrive in supporting your line management and recognise the opportunity to be part of something meaningful.

Please refer to the job description for further information.

In your cv and cover letter please outline how you meet the requirements of the role and why you would like to work for us. You must account for any gaps in your employment history.

The Centre is an equal opportunities employer.  We are always looking for talented people from all backgrounds to join us and help improve the lives of homeless young people, insecurely housed families and their children.  We particularly want to encourage people from under-represented groups in the not-for-profit sector to step forward and apply to work with us. We require our staff to recognise the valuable role that volunteers play in our work and to welcome and support volunteers with whom they work.

We are committed to safeguarding and promoting the welfare of children. We require job applicants, staff and volunteers to complete a criminal records self-declaration and to undertake a basic DBS check for this role.

Applicants must have the right to work in the UK. We are unable to sponsor visas.

Benefits

· 26 days’ leave, rising to 28 days’ leave after two years’ service (pro rata for part time staff)

· Discretionary wellbeing and celebratory days

· Workplace pension scheme and we’ll match employee contributions up to a maximum of 6%

· Life assurance cover (after probation passed)

· Employee assistance programme

· Season ticket loan

· Training and development opportunities

· Access to Blue Light Card discounts

First interviews: 26 March and 30 March 2026

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Volunteering & Befriending Coordinator to play a pivotal role in our Complex Needs Service in Notting Hill.

Sounds great, what will I be doing?

This role is responsible for developing and coordinating a volunteer befriending service that enhances recovery-focused support for service users. You will recruit, train, and supervise volunteers, ensuring they are well-prepared, supported, and aligned with organisational policies and procedures. Working closely with the Service Manager and wider team, you'll match volunteers appropriately, ensuring risk information is reviewed and placements are safe and effective.

You'll promote a service user-centred approach, ensuring befriending activities meet identified needs and improve wellbeing. The role also includes identifying funding opportunities and submitting applications to support the growth and sustainability of the volunteer programme.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

You will need to bring great organisational skills and experience with a keen ability to organise and set up big events on a small budget which can make a positive social impact. Alongside this you need to be self motivated and have a passion for developing others you also need to have experience of supporting service users with mental health issues in some capacity. 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.