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Housing Support Worker

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Job Title: Housing Support Worker

Location: Brent. This is a floating support service which means locations may vary from outreach sites, personal homes, and our office space. Please be kindly aware that although there is step free access available at our base office, we cannot guarantee step free access in the external locations which form as part of this role.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Friday on a rota between 08:00- 16.:00,  09:00 - 17:00, 10:00 - 18:00. You may be required to work outside these hours as per service and participant requirements.

About the Role

We're hiring a Housing Support Worker to join our team based in Brent. In this role, you will support participants who have been or are at risk of homelessness, experienced social exclusion, mental health challenges, substance use challenges, learning disabilities and/or may have previous convictions. You will support participants on their journey towards recovery, reablement, and independence within a compassionate and trauma informed environment. 

In this role, you'll be at the heart of delivering high quality, person centered support through tailored support plans which provide practical interventions, to empower our participants to overcome personal challenges, develop life skills, and achieve their personal goals. You will also work closely in partnership with various organisations to support the different needs of our participants, which may include signposting. Join us on the journey to empowering people to be the best versions of themselves! 

Key Responsibilities Include:

• Support residents who may be facing challenges with their housing and long-term living
• Co-create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Support residents to build skills and confidence to build confidence to move towards independent living
• Signpost participants with local providers to support with their independence such as with Job Centres, employment support hubs, community support centres, mental health trusts and other as relevant.
• Lone working is part of the role, but you’ll always have a supportive team around
• Recognise support needs in an individual and initiate appropriate interventions to prevent further deterioration. 
• Complete safeguarding and other referrals where required.
• Keep support plans updated on our online portals as appropriate

About You

We're looking for a passionate individual who has a shared mission to help people reduce their risk of homelessness. You will understand that the needs of our participants may vary from mental health, substance use, lack of confidence, and social exclusion. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. 

• Previous professional or lived experience supporting people who have experienced homelessness and other complex needs
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Head of Organisational Strategy and Operations (known internally as Infrastructure Lead) is a senior strategic leadership role within Healing Justice Ldn, working closely alongside the Executive Director to help shape and steward the organisational infrastructure, systems, and coordination practices needed for HJL’ s next phase of development.

The role exists to strengthen the connective infrastructure that enables HJL’ s organisational arms to operate autonomously while remaining aligned, collaborative, sustainable, and responsive within rapidly changing political, social, and movement landscapes.

Rather than focusing primarily on operational administration or hierarchical management, the role centres on developing values-aligned systems, organisational practices, and ways of working that support collective care, adaptability, organisational health, and long-term sustainability. Working across programmes, research, narrative strategy, operations, and leadership, the post holder will support communication, coordination, learning, and organisational coherence across the organisation while strengthening distributed leadership.

This role would suit someone who has previously held senior leadership responsibility across multiple organisational areas within a values-led, justice-oriented, community-based, or movement environment. As a newly created role within an evolving organisational structure, the responsibilities, focus, and ways of working within the role may continue to develop over time in response to organisational learning, growth, and changing needs.

Responsibilities

 Organisational stewardship & coordination

• Shape and steward HJL’ s organisational infrastructure, systems, and long-term sustainability alongside the Executive Director and wider leadership.
• Support strategic coherence, communication, and coordination across HJL’ s organisational arms, including programmes, research, narrative strategy, operations, and infrastructure.
• Develop organisational systems, structures, and practices that support autonomy, collaboration, accountability, adaptability, and collective wellbeing.
• Support organisational decision-making, governance, and ways of working that reflect HJL’ s commitments to disability justice, racial justice, accessibility, collective care, and community accountability.
• Help strengthen organisational resilience and responsiveness within changing political, social, funding, and movement conditions.

Infrastructure & organisational development 

• Lead the development and stewardship of values-aligned organisational systems, policies, and internal processes.
• Build and strengthen the connective infrastructure that supports collaboration, shared learning, and coordination across different organisational areas.
• Support organisational learning, reflection, adaptation, and knowledge sharing processes across teams and leadership.
• Help create structures and organisational cultures that support sustainable collaboration, leadership development, conflict navigation, and organisational wellbeing.
• Work collaboratively with advisors, external partners, and leadership to support organisational sustainability and adaptive development.

Organisational sustainability & external relationships (Operational sustainability) 

• Work alongside the Executive Director and external finance partners to support organisational sustainability, financial planning, and resource stewardship.
• Contribute to fundraising strategy, partnership development, and relationship-building with funders, collaborators, and aligned organisations.
• Support infrastructure connected to organisational growth, partnerships, and long-term sustainability.
• Build and maintain strong relationships across HJL s wider ecosystem of collaborators, movement partners, advisors, and aligned organisations.

Organisational health, risk and resilience (Risk, Resilience & Infrastructure) 

• Identify, map and respond to organisational vulnerabilities, operational challenges and external pressures affecting HJL’ s work and sustainability.
• Support systems and practices related to safeguarding, accountability, evaluation, organisational learning, and collective wellbeing.
• Support the organisation to navigate complexity, uncertainty, conflict, and change in ways that remain adaptive, relational, and values-aligned.

Person specification

Experience & Capabilities 

We recognise that people develop leadership experience through many different pathways and do not expect applicants to meet every area listed below.

We are particularly interested in people who bring systems thinking, organisational leadership experience, and experience working within complex, values-led environments.

You may bring:

• Significant experience working within community-based, justice-oriented, movement, or values-led organisations.
• Experience holding strategic responsibility across multiple organisational areas such as organisational development, governance, operations, partnerships, sustainability, fundraising, or people management.
• Experience developing or evolving organisational systems, structures, policies, or ways of working within changing or complex environments.
• Experience supporting organisational growth, transition, resilience, or change.
• Experience building collaborative relationships with funders, partners, advisors, communities, or wider movement ecosystems.
• Systems thinking, facilitation, coordination, and relationship-building skills.
• Ability to navigate complexity, ambiguity, conflict, and organisational change with emotional maturity and relational awareness.
• Ability to support collaboration and coherence across multiple teams, work streams, or organisational areas without relying on hierarchical management approaches.
• Understanding of equity-centred, accessibility-informed, trauma-informed, and relational approaches to organisational development and leadership.
• Commitment to collective care, disability justice, racial justice, and community accountability.

Benefits

• 4% Pension contribution
• Individual professional development budget
• Enhanced annual leave provisions beyond the statutory minimum including a summer and winter break
• Staff training on somatics, trauma and resilience
• Free office refreshments
• Season ticket loan
• Enhanced parental leave pay

Introductory / Q&A Webinar

Interested in learning more about the role and our organisation? Join us for a one-hour webinar hosted by our Executive Director, Farzana Khan. We'll share insights into the role, our work and what you can expect from joining the organisation. There will also be an opportunity to ask questions during a live Q&A.

The webinar will take place at 5pm on Tuesday 15 September 2026 (click apply link for details on how to join the webinar).

Recruitment Timeline

• Applications Open: Wednesday 9th September 2026
• Introductory / Q&A Webinar: 15th September 2026 at 5pm BST
• Applications Close: Monday 21st September 2026 at 3pm BST
• 1st stage virtual interview: w/c 5th October 2026
• 2nd stage in person interview and task: w/c 12th October 2026
• Appointment made by Monday 19th October 2026

About Healing Justice Ldn

Healing Justice Ldn (HJL) is a community-led organisation working at the intersections of health justice, collective care, healing, and systems change. Rooted in disability justice, transformative practice, and liberation work, HJL develops community-led approaches to wellbeing that address the structural impacts of racism, ableism, state violence, and inequality.

Through research, training, political education, movement support, and healing practice, HJL works to build the infrastructures, relationships, and capacities needed for long-term collective resilience and liberation. The organisation supports communities, organisers, practitioners, and movements to develop sustainable approaches to health, care, and social transformation.

HJL operates through an evolving organisational model centred around autonomy, connection, collaboration, and collective stewardship. Different organisational “ arms ” hold distinct areas of practice while remaining connected through shared values, coordination structures, and relational infrastructure.

As HJL enters a new phase of organisational development, there is an increasing need for organisational infrastructure, systems, governance, and connective coordination that can support sustainable growth while remaining responsive and accountable within rapidly changing political, social, and movement landscapes.

Are You Passionate About Equality and Advocacy? Ready to Empower Others? Want to Drive Change? We are thrilled to announce 1 full-time opportunity for a dedicated Independent Advocate to join our vibrant team in Liverpool and Warrington. Our team delivers Independent Advocacy within Secure Services across Mersey Care NHS Foundation Trust. As an Independent Advocate, you will provide crucial support to vulnerable adults facing significant health and social care challenges.

This role involves providing advocacy, participating in drop-ins, and offering tailored support to a diverse group of service users with complex needs. Your work will empower vulnerable adults, helping them navigate and access necessary mental health care and treatment, advocating for their needs and ensuring their voices are heard and acted upon.

You'll deliver persuasive verbal and written representations on their behalf, collaborate with a wide variety of professionals, and take directed actions to address clients' issues. This role demands a flexible attitude, excellent communication, and the ability to handle sensitive information confidently.

You’ll be working proactively in Secure Hospital settings, abiding by security protocols. Relevant training will be provided during a robust induction.

On successful completion of a 3-month probationary period, you will be given the opportunity to complete the Independent Advocacy Practice (IAP) qualification inc. the IMHA Module.

Hours of Work: Full-time hours are 37 hours, working between Monday to Friday 9am - 5pm.

Location: Office based at a variety of sites across Liverpool and Warrington. (Applicants must live within the area and have the ability to travel to different Mersey Care sites)

Starting Salary: £25,877.80 per annum.

Contract type: Permanent

Independent Advocate Requirements:

• Strong communication and time management skills to successfully work remotely.
• Excellent IT skills, including the use of Microsoft Outlook, Word, and Excel, and the ability to learn software packages such as client management databases.
• Attention to detail to ensure accurate recording of records and reporting to meet tight deadlines.

Desirable:

• Previous experience in advocacy, information and advice, or a similar role within health, social care, or the voluntary sector.
• Previous experience of working in secure hospital settings and a thorough understanding of abiding by security protocols and managing risk.
• Demonstrable experience working with vulnerable adults.
• Working knowledge of public and voluntary organisations.

Benefits:

• 25 days annual leave + Bank Holiday (Rising to 30 days after 5 years’ service) with the option to buy or sell up to 5 days leave + your birthday off as an additional holiday day after 1 years’ service!
• Discretionary shutdown days at Christmas with up to 4 additional days leave.
• 1 Community Leave Day per annum.
• Cash Wellbeing Healthcare Plan which covers Optical/dental/alternative therapy and more!
• Auto enrolment Pension plan
• Death in service cover.
• Bike to work scheme.

Meet the Organisation: Who We Are and What We Do

At POhWER, we are committed to empowering individuals and enabling their voices to be heard. We provide advocacy and information services to support people in making effective decisions about their health and social care. Our team is dedicated to listening, exploring options, and taking action to meet our clients' best interests.

Think you are the perfect fit for this Independent Advocate role? Don't wait, click apply now!

Closing Date: 5PM, Friday 13th September 2026

Interview Date: 22nd / 23rd September 

An Enhanced DBS check will be conducted for this position.

We're proud to support our colleagues from the armed forces signing the Armed Forces Covenant in August 2024.

Successful applicants will need to obtain business insurance for their own vehicle.

POhWER is an equal opportunities employer, holder of the Investors in People Silver award, and a member of the MINDFUL EMPLOYER scheme. We are a level 2 Disability confidence scheme employer, and disabled applicants who meet all the essential criteria will be guaranteed an interview.

POhWER is committed to equality, diversity, and inclusion. We encourage applications from all backgrounds, cultures, and abilities, and particularly welcome candidates from groups currently underrepresented in our workforce. Our goal is to foster an inclusive environment where everyone feels valued and empowered to contribute. This includes, but is not limited to, people with disabilities, women, men, Black, Asian and other racially minoritised people, LGBTQ+ who are currently under-represented in our workforce.

To help embed inclusion for all, from day one, we offer a range of family friendly, inclusive employment policies, flexible working arrangements and employee networks to support people from different backgrounds.

Join our Independent Sexual Violence Advisor Team

We are growing our specialist Independent Sexual Violence Advisor Team and are looking for exceptional people to join us as Adult ISVAs, Children and Young People’s ISVAs (CHISVAs), and a Family ISVA.

If you are passionate about making a real difference to the lives of survivors of sexual violence, want work that is meaningful, challenging and genuinely impactful, and are excited by the opportunity to develop specialist expertise, we want to hear from you.

You do not need to have worked as an ISVA, CHISVA or Family ISVA before. We are open to applicants who understand the complexity and responsibility of these roles, who bring strong transferable skills, and who can demonstrate the compassion, resilience, professional curiosity and commitment needed to support survivors through some of the most difficult experiences of their lives.

For applicants who are not already qualified, Lincolnshire Rape Crisis will fully fund the accredited ISVA qualification relevant to your role. You will be supported to attend training within your working time and given the support you need to successfully complete your qualification and develop your specialist practice.

This is a huge opportunity to join an experienced, ambitious and dynamic team, develop a career in specialist sexual violence advocacy, and become part of an organisation delivering critical services to survivors across Lincolnshire.

If you want a role where your work matters, where you can keep developing, and where you have the opportunity to create meaningful change for survivors, we would love to hear from you.

This is an exciting opportunity to join Lincolnshire Rape Crisis and become part of a highly skilled, ambitious and values-led organisation committed to transforming the support available to people affected by sexual violence and abuse.

As an Independent Sexual Violence Advisor (ISVA), you will provide specialist, trauma-informed and survivor-centred advocacy to survivors across Lincolnshire. You will support individuals whether or not they choose to report to the police, helping them understand their rights and options, access appropriate services and make informed decisions about their support.

For clients who choose to report, you will help them navigate every stage of the criminal justice process, from making an initial report and progressing through a police investigation to decisions made by the Crown Prosecution Service and any subsequent court proceedings. You will explain complex processes in a clear and accessible way, provide regular updates, liaise with criminal justice agencies, support clients to prepare for court and attend court with them where required.

You will provide consistent, independent advocacy throughout each client’s journey, ensuring their voice, choices and wellbeing remain central. You will work closely with the police, courts, Crown Prosecution Service, health services, safeguarding teams and voluntary-sector partners, while remaining independent from the criminal justice system.

The role includes managing a varied caseload, developing individual support and safety plans, identifying and responding to risk, maintaining accurate and confidential records, and advocating confidently on behalf of clients. You will be supported by an experienced management team, regular supervision, specialist training and a wider multidisciplinary team passionate about delivering exceptional services.

What We Are Looking For

We are looking for dynamic, motivated and compassionate individuals with excellent written and verbal communication skills. You will be able to communicate sensitively with people who may be distressed, overwhelmed or experiencing significant uncertainty, while also engaging confidently and professionally with a wide range of agencies.

You will be resilient, highly organised and able to manage a demanding caseload without losing sight of the individual person behind each case. You will demonstrate sound professional judgement, strong boundaries and the ability to remain calm, responsive and solution-focused in complex situations.

We are particularly interested in applicants who:

• Are passionate about improving the experiences of survivors of sexual violence and abuse.
• Can build safe, trusting and professional relationships.
• Have exceptional communication and interpersonal skills.
• Can explain complex information clearly and sensitively.
• Can advocate confidently and challenge professionals appropriately.
• Are proactive, adaptable and able to use their own initiative.
• Can manage competing priorities and maintain accurate, high-quality records.
• Understand the importance of safeguarding, confidentiality, equality and professional boundaries.
• Are committed to learning, reflective practice and continuous professional development.
• Can work collaboratively while bringing energy, ideas and initiative to the wider team.

Experience of advocacy, casework or supporting people within health, social care, criminal justice, safeguarding or the voluntary sector would be advantageous. Knowledge of the criminal justice system and the impact of sexual violence is desirable; however, we also welcome applicants with strong transferable skills and the commitment and ability to develop specialist knowledge.

Why Join Lincolnshire Rape Crisis?

Lincolnshire Rape Crisis is a growing, innovative and specialist organisation with an established reputation for providing high-quality services to survivors of sexual violence and abuse. We are proud of our skilled workforce, strong partnerships and commitment to ensuring survivors receive the support, advocacy and choices they deserve.

You will join a supportive and forward-thinking organisation where your professional development, wellbeing and contribution will be valued. We invest in our staff through specialist training, structured supervision, reflective practice and opportunities to develop within an expanding range of services.

Our work is challenging, purposeful and genuinely life-changing. We are looking for people who want to bring their skills, energy and ideas to an organisation that is ambitious for its clients, its staff and the communities it serves.

Location: Central London, hybrid (3 days per week in the office)
Contract: Temporary 2 to 3 months
Hours: Part-time, 28 hours per week
Pay: £17.67 per hour (+ £2.13 holiday pay)
Start Date: ASAP

Prospectus is delighted to be supporting our client in the search for a temporary Learning Disability and Neurodiversity Carers Coordinator.

This is an excellent opportunity for an experienced support professional to provide practical and person-centred support to carers of individuals with learning disabilities and neurodiverse needs. Working within a community-focused service, you will manage a caseload of carers, provide tailored advice and guidance, facilitate peer support activities, and connect individuals with the services and resources they need to thrive.

Please note this role will be subject to an enhanced DBS check due to unsupervised contact with vulnerable adults.

Key Responsibilities:

• Manage referrals and undertake assessments to identify the support needs of carers.
• Provide one-to-one advice, guidance, signposting and ongoing casework support.
• Develop and implement support plans to help carers achieve positive outcomes.
• Build effective relationships with health, social care, education and community-based services to support carers.
• Facilitate and develop peer support groups, forums and activities that reduce isolation and encourage peer networks.
• Promote the service at meetings, events and through partnership working to increase awareness and engagement.
• Maintain accurate case records, outcome data and monitoring information using CRM systems.
• Respond appropriately to safeguarding concerns and ensure all work is delivered in line with relevant legislation and best practice.

Key Requirements:

• Experience working within health and social care, mental health, education, family support, community services or a related environment.
• Experience providing one-to-one support and managing a varied caseload.
• Understanding of learning disabilities, neurodiversity, SEND processes and statutory support pathways.
• Strong assessment, advocacy and relationship-building skills.
• Experience building partnerships and working collaboratively with multiple stakeholders.
• Ability to work independently, manage competing priorities and thrive in a busy environment.
• Confident IT skills, including the use of case management and CRM systems. CharityLog experience is highly desirable.
• A compassionate, person-centred approach and a commitment to improving outcomes for carers and their families.

If you are passionate about helping people access the financial support they are entitled to and have the experience to navigate complex welfare cases, we would love to hear from you.

CVs will be reviewed on a rolling basis so early applications are strongly encouraged to avoid missing out. If you're interested, please apply ASAP with your CV in Word format.

At Prospectus, we believe recruitment should be human-led and we are committed to supporting you throughout your application journey. We welcome applicants from all backgrounds and do not discriminate based on age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. While AI may be used to support our administrative process, all applications are reviewed by people and all hiring decisions are made by experienced recruiters.

Do you want to help shape the future of homelessness services while working for a leading charity?

This post is offered as a 12 month fixed term contract, or secondment for internal candidates.

We are offering an exciting opportunity for an experienced and dynamic Service Development Manager to lead transformational change and support the successful mobilisation, delivery, and continuous improvement of our pan-London specialist rough sleeping services, including migrant support services.

Working closely with the Head of Specialist Rough Sleeping Services, you will play a key role in establishing and developing three Greater London Authority (GLA) contracts: London Navigators, MAPS, and the Crisis Prevention and Response Service (CPRS).

Working as Service Development Manager you will support services through periods of growth and transition, helping to ensure operational readiness, embed new ways of working, and deliver against contractual objectives. Key responsibilities will include:

• Lead the mobilisation and ongoing development of specialist rough sleeping services, ensuring a smooth transition from contract award to delivery.
• Support managers and teams through periods of growth and change, embedding new processes, systems, and ways of working.
• Work closely with HR colleagues on workforce planning, staff engagement, consultations, onboarding, and training.
• Monitor risks, performance, and quality; producing reports and insights to support decision making and contractual delivery.
• Build and maintain effective partnerships with commissioners, local authorities, health partners, voluntary sector organisations, and internal teams.
• Strengthen referral pathways, support co-production with people who have lived experience of homelessness, and deliver training to promote high-quality service delivery.
• Supporting engagement and client co-production activities with people who have lived experience of homelessness to inform service development.
• Deliver training and workshops to colleagues to support development in homelessness legislation, prevention strategies, safeguarding, and service delivery expectations.

Where you’ll be working

In this post you will be required to travel across the region to visit services, teams and partners. There will be opportunities for home working up to 3 days per week dependent on the needs of the region.

What we’re looking for

This role is a great fit if you enjoy leading change, improving services, and helping teams deliver the best possible support for people experiencing homelessness and rough sleeping.

You'll thrive in a complex environment, be organised, practical, and comfortable managing several priorities at once . You can build positive working relationships, bring people together around shared goals, and turn ideas into action.

Whether working independently or alongside others, you'll be motivated to make services work better and improving outcomes for the people we support.

• Proven experience leading or supporting mobilisation, implementation, setting up, improving, or developing services.
• Experience overseeing change management programmes, with understanding of how to support teams through change and work alongside HR during periods of transition.
• Experience working in homelessness, housing, social care, health, public sector, or commissioned service environments.
• Strong project management and organisational skills and the ability to manage competing priorities.
• Strong stakeholder engagement and partnership-building skills with a variety of people including commissioners and external agencies.
• Effective analytical skills with the ability to translate data into actionable insight and meaningful reporting.
• Clear communication skills, including writing reports and presenting information to different audiences.
• Experience creating training, guidance, or resources that help people develop and improve.
• Experience establishing and monitoring KPIs, performance frameworks, and quality standards and continuous improvement.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10am on 22 September 2026

Interview and assessments on: week commencing 28 September 2026

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Work Place
• Great Pay and Other Benefits

Why Join Us?

This is an opportunity to influence the future direction of homelessness services across London, lead meaningful transformation, and work alongside passionate colleagues and partners to improve outcomes for people experiencing rough sleeping and homelessness.

You'll play a central role in ensuring services are mobilised effectively, deliver measurable impact, and continue to evolve in response to the needs of the communities we serve.

Richmond Borough Mind is a vibrant local charity that has been supporting and providing services for adults affected by mental health problems and their carers for over 60 years. 

We are excited to be looking for a Young Adults Peer Support Worker. You will have your own lived experience of mental ill health and be able to use this experience as well as your professional skills and knowledge, to support others.

With the expansion of our work in this area we aim to reduce waiting times, reduce the number of people going into crisis, address inequalities and support transitions from youth to adult services. We will be offering holistic and personalised care and support to service users and carers.

This role will carry caseload and deliver a range of support and person-centred interventions to meet these needs, which could include group support, one-to-one interventions and signposting where specialist advice is needed. Referrals could be young adults, careleavers, people currently under adult mental health services, or carers supporting people in the community.

We are looking for individuals who are passionate about motivating and coaching individuals with mental health issues, and able to support people on their journey to recovery. As well as having an empathy with the core values of RB Mind, the successful applicants will have the skills to provide person-centred support, through one-to-one sessions and through facilitating groups. You will have an awareness of the boundaries we work within when supporting vulnerable adults. You should be enthusiastic and self-motivated, and must be able to work on your own initiative.

This is a partnership project with South West London St George’s Mental Health Trust (SWLStG), locally led by Richmond Borough Mind. There are further Peer Support Worker vacancies within Age UK, Richmond AID, and Crossroads Care requiring appropriate skills and experience. Partners will seek your permission to share your details if we have sufficient successful applications.

Richmond Borough Mind values diversity and difference.  We welcome applicants from all sections of the community.

Benefits of working for RB Mind: 

· 25 days annual leave plus bank holidays per year, increasing by 1 day per full

year of service (up to a maximum of 30 days) [pro rata]. 

· Bonus 1 day of annual leave per year over the festive period

· Contributory Pension Scheme 

· Employee Assistance Programme (EAP) 

· Training and personal development opportunities 

· Staff away days and socials 

· Access to shared resources and training opportunities via Mind Federated Network.

The successful applicant will be required to have an Enhanced DBS check.

37.5 hours per week / permanent / working onsite / this role operates on a seven‑day rolling rota following a four‑on, four‑off shift pattern. Shifts will include evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

We are looking for a Housing Night Worker to join our teams across Lansworth House and Gareth Stacey House, working flexibly between both sites to ensure young people are safe.

You will respond promptly to any reported incidents, accidents, or concerns, carrying out thorough checks and taking appropriate action to ensure the safety and wellbeing of everyone on site. You will also take a proactive approach to preventing anti‑social behaviour, working closely with support staff to maintain a positive environment. In addition, you will carry out one‑to‑one interventions with young people who may be experiencing a mental health crisis or who require medical assistance, ensuring they receive timely and appropriate assistance.

What you will be doing - this is more than a night shift role - it’s an opportunity to make a real difference, working as part of a dedicated team committed to helping young people grow and develop.

Main areas of responsibilities are:

Safety and security

• Provide a friendly, professional presence and ensure the building remains safe, secure and welcoming at night.
• Assist with resident wellbeing by upholding health and safety procedures, house rules and tenancy requirements.
• Monitor risks and respond to incidents calmly and appropriately, recording and reporting to the relevant teams. 

Resident engagement

• Welcome residents and offer informal, responsive assistance to help them develop confidence, independence and life skills.
• Encourage residents to share their views and engage with available services and opportunities.
• Assist with evening groupwork sessions that promote learning, wellbeing and positive development.

Administration and housekeeping

• Complete essential admin tasks including data entry, case notes and record management.
• Carry out routine health and safety, compliance and room checks.
• Log maintenance issues to ensure the building remains safe and well maintained.

General

• Work collaboratively on a four‑on, four‑off rota, providing consistent, non‑judgemental assistance overnight.
• Maintain a calm, professional approach and handle challenging situations effectively.
• Take part in ongoing training and reflective practice to support psychologically informed care.

This role involves lone working, so you will need to be confident in decision‑making and in following procedures. However, before joining the rota, you will have the opportunity to get to know the team and services, take part in a full induction, complete the required training, and undertake shadow shifts to ensure you feel confident, supported, and well prepared.

If you are enthusiastic about this opportunity but don’t meet every single requirement, we still encourage you to apply. Your skills and experiences may be more transferable than you think, and you could be exactly the person we are looking for.

About you - this is a dynamic role for someone passionate, empathetic and committed to young people’s development.

Experience and knowledge

• Experience in a customer‑facing role, staying calm and solutions‑focused during challenging situations.
• An understanding of the needs and experiences of young people and adults at risk.
• Awareness of trauma and the ability to work in a strengths‑based, compassionate way.
• Confidence in accurate record‑keeping, including incident logs and health and safety checks.
• Basic safeguarding knowledge and the ability to maintain professional boundaries (training provided).

Skills and abilities

• Clear verbal and written communication, with accurate handovers for day‑time colleagues.
• Strong interpersonal skills, able to build positive relationships.
• Comfortable lone‑working, using initiative, and working as part of a team.
• Competent IT skills, including Microsoft 365 and basic system navigation (training provided).
• Ability to de‑escalate situations and manage challenging behaviour calmly.
• You will bring an awareness of the challenges young people face and the ability to connect with them positively. 

CLOSING DATE: Sunday 20 September 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

DELIVERY MANAGER – PREVENTION

Contract: PERMANENT
Function/Team: PREVENTION
Location: London, UK
Hours: 40

Reporting to: HEAD OF PREVENTION

Salary: £36,650 – £45,500 – dependent on experience

STOP THE TRAFFIK is a global organisation working to prevent human trafficking and exploitation. We bring together data, intelligence, technology and partnerships to build a deeper understanding of how exploitation operates, where risks are emerging and who is most at risk. This knowledge informs our prevention campaigns and programmes, which use targeted, evidence-led approaches to reach people with relevant information and support before exploitation occurs.

Safer Futures is one of the major pieces of work within STOP THE TRAFFIK’s prevention programme, focused on preventing child exploitation. It brings together a number of connected areas of prevention activity, including regional campaigns, national awareness activity and a youth-centred reporting channel.

Like our wider prevention projects, the work is informed by data, intelligence and evidence about the risks facing communities and the audiences we are seeking to reach. In this context, the It combines targeted communications, partnerships, technology, safeguarding and learning to develop and deliver practical prevention activity.

The work will involve collaboration across STOP THE TRAFFIK, our wider UK network and external partners, with learning and intelligence generated through delivery helping to strengthen the programme over time.

Leadership and Project Delivery

• Lead the day-to-day delivery of Safer Futures, ensuring activity remains on track, aligned to outcomes and responsive to learning throughout delivery.

• Translate objectives into clear plans, priorities, milestones and deliverables.

• Coordinate activity across the different strands and ensure work remains aligned.

• Identify and resolve delivery issues, making recommendations on priorities, sequencing and resources.

• Lead governance, reporting and decision-making processes.

 Planning, Risk & Resources Management

· Maintain the project plan, tracking milestones, resources, expenditure and commitments.

· Identify and manage risks and issues, escalating where appropriate.

· Manage changes to plans, timelines and scope.

· Note, this role will be supported by our parent company’s financial team who will continue to manage payroll, HR records, and sign-off all accounts.

Communications, Campaigns & Public Engagement

• Work with Communications colleagues and partners to plan and deliver targeted public engagement and campaign activity that reaches the intended audiences.

• Use audience insight, evidence and campaign performance to understand what is working and inform delivery.

• Support the development of audience-focused messaging and approaches across relevant channels, including digital and social media.

• Apply campaign learning and performance data to improve future activity and wider programme delivery.

• Support engagement and visibility across the STOP THE TRAFFIK and OASIS school’s network.

Intelligence, Evidence & MEL

• Work with Intelligence, Data and Tech colleagues to bring together relevant intelligence and evidence.

• Lead on Monitoring, Evaluation and Learning and work with colleagues responsible for monitoring, evaluation and learning to track progress and identify what is working.

• Use data, research, feedback and evaluation findings to adapt delivery and inform future work.

 Partnerships & Stakeholder management

• Build effective relationships with schools, government and statutory services, NGOs, community organisations, researchers and other partners.

• Coordinate partner contributions and ensure relevant expertise is brought into delivery.

• Represent STOP THE TRAFFIK with external partners and contribute to funder relationships and reporting.

Safeguarding

· Ensure safeguarding is embedded across delivery.

· Work with safeguarding colleagues to manage concerns, referrals and escalation.

· Maintain appropriate standards of quality, risk management and child-centred practice.

Benefits:

· A friendly, supportive team environment.

· Access to a healthcare cash benefit scheme (including partner/children coverage).

· Corporate eye-care scheme.

· Life insurance.

· Non-contributory Group Personal Pension Scheme (7% employer contribution).

· 30 days annual leave plus 8 bank holidays (increasing to 33 days with service).

· Cycle to Work Scheme.

· Season Ticket Loan.

· Option to switch 2 bank holidays to suit personal needs.

· Flexible working policy reflecting staff needs.

· In-house and external training opportunities.

Further details about STOP THE TRAFFIK can be found on website

If you have the relevant experience, are highly resourceful, adaptable, pro-active, and a critical thinker able to work in a fast-paced environment, please send a CV and brief cover letter (both as pdf format) that evidences your ability to be successful in this role. For further information please visit the Oasis Charity website.

Completed applications should be returned by Monday 28th September. Only applications sent via email will be considered to ensure an equitable review process.

We cannot sponsor applicants for this role.

Registered Charity No. 1127321

Support Coordinator

We’re looking for an innovative, passionate and professional individual with excellent communication and organisational skills to join the Life After Stroke Service on the Isle of Wight.

Position: 000048  Stroke Association Support Coordinator

Location: Home-based, Isle of Wight. However, Frequent travel will be required as part of this role (to also include team meetings or other work-related meetings on the mainland)

Hours: Part-time, 21 hours per week

Salary: Circa £17,000 per annum (FTE circa £28,300 per annum)

Contract: This is a fixed-term contract until 31st March 2027. Our services are contracted; we currently have funding for this contract until 31st March 2027

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Health Cash Plan, flexible working opportunities available.

Closing Date: Sunday 13 September

Interview Date: Monday 21 September 2026. Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

This is an exciting opportunity to work with stroke survivors and their families to support them following a stroke.

The service aims to identify and provide key worker support to meet the needs of stroke survivors and carers across the stroke pathway. Providing a range of innovative support solutions, supporting them to meet their desired outcomes.

The Stroke Association Support Coordinator will:

• Support new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Support stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About you:

You will:

• Have a background in a caring and/or charity profession supporting people with disabilities.
• Be able to demonstrate previous experience of working collaboratively with other organisations to achieve joint ambitions.
• Have experience of working with people who may have additional communication support needs.
• Be proficient in using Microsoft applications, including Word and Excel and experience using IT systems to record and maintain beneficiary data.

This role requires extensive travel across the Isle of Wight to visit people at home and in community settings. Travel to the mainland will also be required for regular team meetings and other work-related meetings. Candidates must be able to demonstrate how they can meet this requirement of the role.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

Applications

You will be asked to submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

If you are applying under the Disability Confident scheme, please indicate this in your supporting statement, and in the main body of your email when applying for the role.

Please find the role profile attached

Stroke Association

Finding strength through support

The Stroke Association is the only charity in the UK providing lifelong support for all stroke survivors and their families. We provide tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

We’re here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of our supporters and donors that we can provide vital support. 

Stroke Association is driven by our ambition to improve the lives of everyone affected by stroke. This means we’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by Our approach to solving inequity in stroke, we are prioritising listening to, and learning from, lived experience across our charity.

We are working to improve the representation of this lived experience at all levels within the Stroke Association and we are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how we work.

We are a Disability Confident employer, and we are making great progress focusing on flexible working, reasonable adjustments and access to work. Our charity has a variety of staff network groups and we're committed to continuously improving our diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays.

YMCA DownsLink Group is the leading charity for children and young people across Sussex and Surrey. We offer safe homes, mental health support and trusted advice.

We believe that every child and young person has the right to be safe, heard and to shape their own future. We work alongside them to make that happen.

We are here for children and young people, many of whom face multiple challenges and need our support.

Our Values - we do what’s right, we work with heart, and we build real connections – guide us in all our actions.

Gareth Stacey House and Lansworth House are our 24-hour supported housing services in central Brighton and Hove offering high levels of housing-related support for young people aged 16-25 with multiple and complex needs. The services have 15 and 20 bedspaces respectively, with shared communal facilities; the services support young people to manage their daily living activities in areas including finances and budgeting, developing life and work skills, and managing self-care.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures.

We are looking for a Supported Housing Support Worker to join our teams at Gareth Stacey House and Lansworth House, who will hold a caseload of residents and meet with them weekly to build a support plan. Main areas of responsibilities are:

Housing and Compliance

• Support young people to understand and comply with their occupancy agreements, including coaching them to meet house rules and responsibilities as part of preparing for successful independent living.
• Promote a strong rent‑payment and credit culture, encouraging residents to maintain regular payments and understand their financial obligations.
• Maintain up‑to‑date knowledge of housing legislation, welfare benefits, and statutory requirements affecting young people, ensuring practice aligns with current housing law and organisational policies.
• Respond promptly and effectively to breaches of agreement, including rent arrears, antisocial behaviour, or property damage, using restorative approaches where appropriate and working collaboratively with the wider team.

Coaching and Engagement

• Coach young people so they can articulate their aspirations and ambitions and take the lead in acquiring the skills they need to live independent and fulfilling lives.
• Ensure young people are encouraged to take responsibility for their own personal development, to engage with the services on offer and build strong networks and connections within the local community.
• Ensure consistent standards of safeguarding and Trauma Informed Practice when supporting young people, observing our safeguarding procedures, and keeping yourself and residents safe by respecting professional boundaries.
• Maintain client records on In-Form (client database) detailing the young person’s journey in relation to their strengths and needs, any risks, and any outcomes (to monitor service performance).

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. 

If you are enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.You may be just the right candidate. 

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and Knowledge

• Experience in housing or supported accommodation, ideally supporting young people with multiple and complex needs.
• Strong understanding of occupancy agreements, rent management, welfare benefits, and tenancy sustainment.
• Ability to manage arrears, ASB, and other non‑compliance issues using appropriate and restorative approaches.
• Good knowledge of housing legislation, safeguarding procedures, and compliance requirements, with the ability to maintain clear professional boundaries.
• Familiarity with statutory and voluntary services available to young people and ability to work proactively with a caseload to support progression towards independent living.

Skills and Abilities

• Confident in record‑keeping, including case notes, incident reporting, and health and safety checks.
• Ability to communicate clearly both verbally and in writing for appropriate recording of a resident’s progression, and to evidence outcomes achieved.
• Ability to build and maintain strong relationships with all stakeholders, including signposting and advocating for clients as necessary.
• Ability to work autonomously, and use own initiative, as well as being part of a team.
• Clear verbal and written communication skills, good IT, and keyboard skills.
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately.

CLOSING DATE: Sunday 20 September 2026 at midnight. 

PLEASE NOTE: We are unable to provide work permits or visa sponsorship for this role, so applicants must already have the right to live and work in the UK independently.

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. 

Successful applicants will undergo a thorough background screening process, conducted by an accredited third-party provider. This includes an Enhanced DBS check (with Children’s and Adults’ Barred Lists) as well as comprehensive reference and activity checks.

Service Development Manager

We are looking for an experienced and resourceful Service Development Manager to work closely with the CEO to establish and deliver a strong presence across Forest of Dean, Cheltenham and Tewkesbury.

This is an opportunity to join a supportive and purpose-driven team where your work will make a direct difference to families across Gloucestershire.

Position: Service Development Manager

Location: Remote/Gloucestershire, with regular travel across Forest of Dean, Cheltenham and Tewkesbury and occasional attendance at the Stroud office

Hours: Part-time, 30 hours per week

Salary: £38,000 pro rata (£30,811 actual salary for 30 hours per week)

Contract: 24-month fixed-term contract

Closing Date: 20th September 2026. This job opportunity may close early if we find an appropriate candidate before the closing date.

The Role

This is a hands-on role combining direct family support, project management, service development and partnership building. You will hold an appropriate caseload, develop new activity, build strong local referral pathways and help turn the countywide plans into practical support for families.

We need someone who is confident working independently, takes ownership, builds relationships quickly and can find practical solutions when there is no obvious route forward. The initial focus will be Forest of Dean, Cheltenham and Tewkesbury, but the role is designed to evolve as our countywide work develops.

Key accountabilities include:

• Service development and delivery
• Direct family support
• Project management
• Partnerships and referral pathways
• Funding, monitoring and sustainability
• Safeguarding and quality

The first year will focus on developing and delivering Home-Start services across Forest of Dean, Cheltenham and Tewkesbury. As the countywide work develops, the focus of the role may evolve to support wider service development across Gloucestershire.

For the first six weeks, the post will be predominantly based at the Stroud office for induction and orientation.

After this, the role will be mainly home and community based, with regular travel across Forest of Dean, Cheltenham and Tewkesbury and occasional attendance at the Stroud office.

About You

We are looking for someone who is practical, resourceful and motivated by making things happen.

You will be comfortable supporting a family one day and developing a new partnership or service the next and have enough frontline experience to understand what works for families and enough project-management discipline to turn ideas into effective delivery. You will not be joining a finished project with every detail already decided. We need someone who can understand the objective, identify what needs to happen next and move the work forward.

You will have experience of:

• Direct service delivery, ideally with families, children or communities
• Holding a caseload or providing ongoing one-to-one support
• Project management
• Developing or implementing new projects or services
• Building effective relationships with external organisations and professionals
• Working independently and taking responsibility for delivery
• Safeguarding and professional boundaries.

Practical requirements

You must:

• be able to drive;
• be willing and able to travel independently across Gloucestershire;
• be able to work predominantly from the Stroud office during the initial six-week induction period;
• subsequently be comfortable working from home and community locations;
• be confident using standard IT and case-recording systems.

If this sounds like you, then apply today!

About the Organisation

Join a voluntary organisation committed to promoting the welfare of families with at least one child under five years of age. Trained home-visiting volunteers offer regular friendship, emotional, and practical support to help families experiencing a challenging time in their lives. The service is unique and also offers free support peer groups, antenatal, postnatal, and perinatal mental health services.

We welcome applications from people of all backgrounds, cultures, faith groups, and socioeconomic circumstances, as well as from people who are disabled, neurodivergent, LGBTQ+, or from different age groups. We also value applications from those with caring responsibilities or non-traditional career paths.

You may also have experience in areas such as Service Development Manager, Service Development Manager Lead, Service Development Manager Deputy, Service Development Officer, Service Development Manager, Service Delivery Manager, Service Delivery Manager Lead, Service Delivery Manager Deputy, Service Development Officer, Service Delivery Manager, Service Manager.

Please note this role is advertised by the recruitment agency acting for the client, Not For Profit People. #INDNFP

About the role:

Real change rarely happens in a straight line. At our Milton House project, you’ll work alongside people who have experienced homelessness, trauma and multiple disadvantage, offering the consistency, practical support and belief that can help them begin moving forward.

As a Project Worker, you’ll hold a caseload and build purposeful, trusting relationships with clients. You’ll complete assessments, develop person-centred support and safety plans, and help people identify goals that feel meaningful and achievable to them. This could include supporting someone to improve their health, address substance use, manage their accommodation, strengthen their daily living skills or reconnect with services and opportunities in their community.

You’ll be there when situations become challenging, responding calmly to risk, safeguarding concerns and periods of crisis while continuing to recognise each person’s strengths and potential. Working closely with colleagues and external partners, you’ll advocate for clients, coordinate joined-up support and help remove the barriers that have previously prevented them from accessing the help they need.

This is a hands-on and varied role where no two days will look the same. Alongside direct support, you’ll contribute to the safe and effective running of the accommodation, maintain clear and accurate records and help create an environment where clients are treated with dignity, respect and hope. You’ll also receive ongoing training, reflective practice and development opportunities to strengthen your skills and build your future career within SHP.

The working rota for this post is Monday - Friday, with no weekend shifts. The rota will consist of a mixture of earlies (8am - 3.30pm) & lates (3pm - 10.30pm).

About you:

• You know how to meet people where they are, building trust with people who may be facing homelessness, mental health challenges, substance use, trauma or other complex needs.
• You bring patience, creativity and warmth to your work, especially when someone has been let down by services before or needs time to feel safe accepting support.
• You’re confident holding a caseload, but you never lose sight of the person behind the support plan — their strengths, choices, goals and hopes for the future.
• You understand that progress rarely happens through one service alone, and you’re ready to work closely with health, social care, housing and criminal justice partners to help people get the right support.
• You believe recovery looks different for everyone, and you’re motivated by helping people build confidence, independence and a more stable life at their own pace.

About us:

We’re London’s leading homelessness charity – and we get things done.

In a city where hundreds are forced into homelessness every day, our work has never been more needed or more challenging. And we’re not shying away. We’re rolling up our sleeves to make change and helping over 10,000 Londoners every year. We prevent homelessness, provide safe places to live and give people the opportunity to rebuild their lives and transform their futures. And we never give up. 

We’re here for Londoners wherever they are on their journey. We start with trust, building relationships that help people feel safe, supported, and ready to move forward. Every day, we put people first in everything we do, challenging injustice and barriers that keep people from the safety, stability and opportunity they deserve. We stand alongside people as they rebuild and shape a future that feels their own. 

Joining Single Homeless Project means joining a team that’s bold, compassionate and determined to do better for the people we support and for each other. You’ll work alongside colleagues with lived experience, in a space that’s trans-inclusive, disability-friendly, and actively striving to be anti-oppressive and equitable. 

We’re not perfect, but we’re real. We listen. We learn. And we push forward, together. Because this isn’t just a job. It’s a chance to lead with empathy, spark change, and help build a London where no one is left behind.

Important info:

Closing date: Sunday 20th September at midnight

Interview date: Tuesday 29th September online via Microsoft Teams

Please note there will be a second stage interview in service in Islington for suitable candidates. 

This post will require an Enhanced DBS check (processed by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications with insufficient/without current right to work or requiring sponsorship will not be accepted for this role. 

Role Purpose

Our General Advice Team covers a range of different projects, giving advice over the phone, virtually, face-to-face or in outreach locations. The post holder will need to be self-motivated, organised and flexible, delivering generalist level advice and information.

The role involves advising on all areas of general advice, assisting with the completion of paper and digital forms and making referrals to internal or external services. The post holder will need to be digitally aware and be able to record all client contact and outcomes as well as make referrals electronically.

ADDITIONAL INFORMATION:

As well as a competitive salary CAL also provides access to

• 27 days annual leave plus bank holidays
• Hybrid Working Scheme
• Interest free travel loans
• Employee Assistance Programme
• Pension Scheme
• Cycle to Work Scheme
• Lifestyles Gym Membership (20% corporate discount)
• Enhanced maternity, paternity and adoption leave pay

Please note that we reserve the right to close this vacancy earlier than the advertised closing date if we receive a sufficient number of applications or identify a suitable candidate.