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Top job
Citizens Advice Southwark, Southwark (On-site)
Starting £32,749 (increasing to £35,689 - £37,851 after 6 months)
This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser
Posted 5 days ago
Social Interest Group, Bedford, Bedford (On-site)
£26,200 per year
Join our brand new residential service which works in collaboration with crisis resolution teams, community mental health teams.
Posted 2 weeks ago

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Worcester Community Trust (WCT), Worcester (Hybrid)
£42,000 - £44,000 per year
Join our Senior Leadership Team, providing strategic and operational leadership for community-based services.
Posted today
The Society of St James, Portsmouth - England (On-site)
£26,986 - £30,561 per year, pro rata for part time
Posted 2 weeks ago
Closing in 3 days
IRIS Recruitment, North Kensington (On-site)
£34,731 - £37,706 per year
Posted 5 days ago
Richmond Borough Mind, Multiple Locations (On-site)
£28,860 FTE (37.5 hours) per year pro rata
Posted 1 week ago Apply Now
Harris Hill Charity Recruitment Specialists, London (On-site)
£36k per year
Posted 2 weeks ago Apply Now
Closing in 2 days
The Society of St James, Portsmouth (On-site)
Salary Scale 20-21 (£25,947 – £26,305 per annum, pro rata)
Posted 1 week ago
IRIS Recruitment, Gloucester (On-site)
£5,000 per annum and relevant training
Posted 1 week ago
Closing today at 23:30
IRIS Recruitment, Reading, Berkshire (On-site)
£15.26 per hour
Posted 4 weeks ago
Page 9 of 69
Southwark, Greater London (On-site)
Starting £32,749 (increasing to £35,689 - £37,851 after 6 months)
Full-time
Permanent
Job description

“Providing free, independent, confidential and impartial advice”

Citizens Advice Southwark has a track record of delivering high-quality services from its offices in Peckham and Walworth and outreach locations across Southwark and South East London. We sort out problems together, for good, by providing free, independent, confidential and impartial advice across all areas of social welfare law, and through using the experience of our clients to bring about positive change through research and campaigns.

Trainee Generalist Advice Caseworker

Starting on salary NJC Scale 5 - £32,749 per annum (increasing to NJC Scale 6 - £35,689 to £37,851 per annum - after 6 months)

Full-time – 35 hours per week

This is an exciting opportunity for an experienced Gateway Assessor to be fast tracked through the full Citizens Advice Generalist Adviser training programme within 6 months. You will also be working on a range of different projects and services providing direct advice to the public and undertaking casework on social welfare law issues.

Once assessed as having satisfactorily completed the initial six months training you will be issued with a new job description as a Generalist Advice Caseworker on a starting salary of £35,689 per annum.

  • You must be a trained Gateway Assessor
  • Have an understanding of the advice needs and issues of the local community in a diverse inner-city area
  • Understand, empathise with and be committed to the Service’s aims, principles and equal opportunities policies

Closing date: 9.00 am Friday 2 October 2026

Interviews will take place on Tuesday 6 October 2026

We offer a range of employee benefits, including generous annual leave, an employer matched pension contribution up to 10% salary, and training and development opportunities to continue your professional development.

Citizens Advice Southwark is an equal opportunities employer and encourages applications from all applicants who meet the person specification irrespective of sex, gender reassignment, marriage or civil partnership status, pregnancy and maternity, sexual orientation, race, religion or belief, age, or disability

Organisation
Citizens Advice Southwark View profile Organisation type Registered Charity
Posted on: 17 September 2026
Closing date: 02 October 2026 at 09:00
Tags: Advice / Information, Social Care / Development, Advocacy, Social / Support Work