Statutory and trusts fundraising manager jobs

Lead Health Advisor (Occupational Therapist) 

Salary: £38,000–£41,000 FTE, dependent on experience (£10,270 – £13,300 actual salary) 
Part time Hours: 10-12 hours per week (up to 0.32 FTE, flexible working pattern to be agreed) 
Contract: Permanent 
Location: Home-based (remote, virtual) 
Reporting to: Operations Manager 
DBS Check: Enhanced DBS required 

Making Things Possible Through Innovation 

REMAP is a national charity which helps disabled people across the UK achieve greater independence and a better quality of life. We are the UK’s only charity providing innovative, custom made and personalised equipment for disabled people. Our community of volunteers design and create equipment when no commercial alternative exists – at no charge to the individuals we help. We transform lives through innovation, creativity and practical problem-solving. 

We're recruiting an experienced and passionate Occupational Therapist to join us as our Lead Health Advisor. 

This is a great opportunity to apply your clinical expertise in a unique setting, supporting complex cases, influencing national best practice, and working alongside dedicated volunteers who are committed to making a real difference. 

About the Role 

As Lead Health Advisor, you will be the charity's clinical specialist, providing occupational therapy expertise across our referral, volunteer and operational activities. 

You will work closely with the Referrals Officer, Operations Manager, volunteer health professionals and volunteer engineers to ensure that disabled people receive safe, person-centred and effective support. 

The role combines clinical guidance, volunteer engagement and quality improvement, making it ideal for an Occupational Therapist who enjoys collaborative working, creative problem-solving and helping others develop their knowledge and confidence. 

Your key responsibilities will include: 

• Complex Case Support (40% of the role’s time). The postholder will help our Referrals Officer to assess the suitability of complex referrals and cases. 

• Clinical Advice and Legislative Guidance (30% of the role’s time). The postholder will review our current guidance to ensure we are following best practice.

• Volunteer Support and Continuous Improvement (30% of the role’s time). The postholder will offer adhoc advice to our volunteers to ensure they are supported and following best practice. 

About You 

We're looking for a qualified and HCPC/ RCOT registered Occupational Therapist, with over 3 years’ post-qualifying experience, who is excited by the opportunity to use their professional expertise in a creative and impactful charitable environment. 

What We Offer 

• A unique opportunity to apply your clinical skills in a highly rewarding and innovative environment. 

• Flexible, remote working. 

• The chance to influence national best practice within a specialist charity. 

• Meaningful work that directly improves the lives of disabled people. 

• A collaborative and supportive team culture. 

• Ongoing opportunities for professional contribution and development. 

Join Us 

If you are a qualified Occupational Therapist who is passionate about helping people achieve greater independence, enjoys creative problem-solving, and wants to use your expertise to make a tangible difference, we'd love to hear from you. 

To apply, please submit your CV and a covering letter outlining how your experience meets the requirements of the role. Applications received without a covering letter will not be considered. 

Closing Date: 30th July 2026 
Interview Date: 7th – 8th August 2026 

REMAP is a Disability Confident Employer and we are committed to equality, diversity and inclusion and welcome applications from all backgrounds and communities. 

This is an exciting opportunity for a values-led and dynamic leader to become CEO of Rochdale and District Mind and guide us in our mission to make a positive impact on the mental health and well-being of our communities.

About us

Rochdale and District Mind is an independent mental health charity that supports people facing mental health and wellbeing challenges. A part of the national Mind Federation and the Mind in Greater Manchester partnership, our goal is to ensure that individuals do not face mental health issues alone and can live free from stigma and discrimination.

About the role

This role offers an excellent opportunity for an empathetic leader to shape our strategy and cultivate a culture of continuous learning, inclusion, and support, fostering a spirit of celebration for achievements across all teams.

Your leadership will both shape our strategic vision and deliver our operational plans, ensuring robust governance and championing diversity and inclusivity. You will also spearhead the efficient, effective, and safe management of our organisation, in line with our mission, strategy and values.

Committed to mental health advocacy, you will elevate our impact for service users through meaningful co-production of services and by your ability to build effective relationships with partners and commissioners.

Collaborating closely with our dedicated Board of Trustees and experienced Senior Leadership team, you will oversee resource management, finances, and operations, upholding the highest standards throughout and ensuring our growth and long term sustainability.

About you

• Experienced as a CEO/senior leader in a similar sized (or larger) voluntary organisation or an organisation delivering services into the sector or working closely with the voluntary sector.
• Passionate about our mission of ensuring that people do not face mental health and emotional wellbeing issues alone and are free from stigma and discrimination.
• Demonstrable experience as a values-led, resilient and people-centred leader.
• Experience of supporting teams through change.
• Strong financial acumen, able to develop and monitor/evaluate financial plans, budgets management accounts etc.
• Experience of building a culture that promotes continuous learning, inclusion, collaboration, and accountability.
• Proven track record of successful business development/fundraising.
• Able to balance strategic oversight with operational grip.
• Experience of the demands of governance and compliance, including working with Boards of Trustees/NEDs.
• Excellent communication and influencing skills.

Understanding of challenges affecting the voluntary sector.

Benefits:

• Auto-enrolment Pension scheme with 3% contribution from the organisation
• Opportunities for hybrid working after an initial embedding period
• Training and development opportunities
• Our commitment to providing wellbeing opportunities in support of staff, including an Employee Assistance Programme

How to apply

Eastside People is supporting Rochdale and District Mind in the recruitment for this role. Please apply by submitting your CV and a cover letter. You are welcome to send your cover letter in writing, or as a video or audio clip, alongside your CV.

Please respond to the following areas in your cover letter:

• Your familiarity with mental health and wellbeing challenges and how this resonates for you
• Your experience/knowledge in relation to the Person Specification.

Please note that we will focus on your demonstrable experience and potential in the areas listed under the Person Specification and do not expect candidates to have experience in all responsibilities outlined in the Job Description.

We would discourage you from deselecting yourself if you are in doubt about meeting all the criteria.

The closing date for applications is noon on Monday July 27 2026, and our candidate assessment schedule is anticipated as follows:

• Eastside People longlisting interviews will be held throughout the advertising phase up to and immediately after the above closing date – online
• First Interviews with Rochdale and District Mind will be held on Friday August 7 or August 14 in-person at their offices
• Final interviews with the Board are planned for Friday August 14 or, week commencing August 24 2026 - online

We would like to encourage candidates to apply early for the role where possible.

We want you to have every opportunity to demonstrate your skills, ability and potential. If you have a disability or require reasonable adjustments during the application/interview process, please contact us so we can support you appropriately.

REF-229 627

Our client is partnering with Robertson Bell on a retained basis to appoint a Head of Finance on a permanent basis. This is a pivotal leadership opportunity within an ambitious, internationally focused charity at an exciting stage of growth.

This is a unique opportunity to join a fast-growing, mission-driven organisation at a transformative stage in its journey. Reporting directly to the Chief Executive and working closely with Trustees, Board Members and senior stakeholders, the Head of Finance will play a central role in shaping financial strategy, strengthening operational maturity and supporting ambitious international growth plans.

The role

• Lead the development of the organisation's long-term financial strategy, supporting its next phase of growth and international expansion.
• Partner closely with the Chief Executive, Trustees, Board Members and leadership team, providing strategic financial insight to support organisational decision-making, programme investment and fundraising activity.
• Oversee all aspects of financial management across multiple international entities, ensuring robust financial controls, governance and compliance frameworks are in place.
• Lead budgeting, forecasting and scenario modelling processes, supporting both operational delivery and long-term strategic planning.
• Build strong relationships across fundraising, research and programme teams, supporting complex grant funding, restricted income management and commercial partnership activity.
• Oversee the production of monthly management accounts, statutory reporting, audit processes and regulatory submissions across multiple entities.
• Drive improvements in financial systems, reporting processes and operational efficiency as the organisation continues to scale.
• Provide leadership and development support to a small finance team, helping to build capability within the function.
• Act as a trusted advisor across the organisation, balancing hands-on operational delivery with strategic leadership.
• Represent finance confidently at Board and leadership level, communicating complex financial information clearly to non-finance stakeholders.

The organisation

Our client exists to deliver meaningful impact through innovation, collaboration and investment in research. It brings together experts, funders and partners from across the sector to challenge conventional thinking and accelerate progress towards its ambitious mission.

With income, activity and organisational complexity expected to grow significantly over the coming years, the charity is entering an exciting new phase of development. It combines the pace and agility of a scaling organisation with the credibility and influence of an internationally recognised charity.

The successful candidate will join a collaborative leadership team committed to building an organisation capable of delivering lasting impact. Alongside the opportunity to play a pivotal role within a purpose-driven organisation, the role offers flexible hybrid working, genuine work-life balance, professional development opportunities, private medical insurance, life insurance, pension contributions and generous annual leave.

Essential criteria

• Qualified accountant (ACA, ACCA, CIMA or equivalent) or qualified by experience.
• Strong experience in a senior finance leadership role within the charity sector.
• Proven experience managing financial operations, reporting, budgeting and forecasting within a growing organisation.
• Experience operating across complex stakeholder environments, with the confidence to influence and challenge senior leaders and Boards.
• Strong understanding of financial governance, controls, compliance and risk management.
• Strong commercial and analytical skills, with the ability to translate complex financial information into meaningful insight.
• Hands-on and adaptable approach, comfortable operating strategically while remaining close to operational detail.
• Excellent relationship-building and communication skills, with high levels of emotional intelligence and credibility.
• A proactive, solutions-focused mindset with the ability to thrive in a fast-paced, evolving organisation.
• Experience working across multiple entities, funding streams or international operations would be highly advantageous.

If you are a strategic and hands-on finance leader looking to play a meaningful role within a high-growth charitable organisation, we would love to hear from you.

This role is based in London with an expectation of two days per week in the office.

Director of Finance & Operations

Resource Justice Network

9 – 12 Month FTC (an immediate permanent appointment is also possible)

£90,374 per annum (or, the day rate equivalent Outside IR35)

About Resource Justice Network

Resource Justice Network (RJN) is the world's largest civil society network advocating for just and equitable governance of the planet's natural resources.

Growing out of the Publish What You Pay campaign, the member-led network now brings together over 1,000 organisations in more than 50 countries — primarily in the Global South, where extractive and energy industries operate.

With two decades of experience securing transparency, accountability and justice in the oil, gas and mining sectors, RJN works at every level, from frontline communities to global policy, towards a vision of shared prosperity on a thriving planet: societies governing their natural resources in just and equitable ways, in harmony with the planet.

Having undergone significant transformation, notably the launch of a new organisational strategy, Strategy 2030, Resource Justice Network is seeking an exceptional Director of Finance & Operations to join a passionate, highly capable, Senior Leadership Team and play a pivotal role in shaping the next chapter of a global, member-led movement.

Reporting to the Executive Director, the Director of Finance & Operations will be a trusted strategic advisor to both the Executive Director and Global Board, with responsibility for stewardship of the organisation’s finances and management of funding in a complex, ever-evolving, landscape.

Whilst the role retains responsibility for Operations, you'll be supported by an experienced Head of Operations who leads day-to-day operational delivery. You'll also be supported by a highly capable Management Accountant and Grants & Compliance Accountant, enabling you to drive strategic financial direction while also overseeing and delivering the statutory responsibilities of the role too.

Key Responsibilities

· Provide strategic financial leadership to the Executive Director, Global Board and Finance & Fundraising Committee.

· Lead the annual budgeting process, quarterly forecasting, multi-year financial planning and scenario modelling.

· Support fundraising by providing robust financial analysis and reviewing funding proposals.

· Ensure excellent stewardship of restricted donor funding and organisational reserves.

· Lead and develop the finance function, encompassing a highly capable Management Accountant and Grants & Compliance Accountant.

· Oversee the organisation's banking and cash management.

· Lead the annual audit, acting as the main point of contact for external auditors.

· Support the Head of Operations in overseeing organisational operations and governance.

· Produce clear, insightful financial reporting that enables effective decision-making.

· Maintain robust financial controls, compliance and organisational accountability across an international operating environment.

The successful candidate will have:

· A recognised accounting qualification (ACA, ACCA, CIMA or UK-recognised equivalent).

· Experience operating as the number one in finance, supporting executive and non-executive directors

· Significant experience working in an international donor-funded organisation, with a strong understanding of restricted donor funding and grant management.

· Experience working across diverse countries, cultures and governance structures.

· Proven ability to build effective relationships with Boards, Executive teams and non-finance stakeholders.

· Excellent communication skills, with the ability to translate complex financial information into clear, practical insight.

· A collaborative leadership style, sound judgement and the confidence to provide constructive challenge.

· Experience overseeing operational functions such as HR, governance or IT would be advantageous but is not essential.

Salary & Benefits

· Salary of £90,374.

· 8% employer pension contribution.

· 40 days annual leave, inclusive of public holidays.

· Hybrid working, with attendance at the London office one day per week.

· The opportunity to help shape the future of an internationally respected organisation making a tangible difference across more than 50 countries.

Help shape public narratives, amplify the voices and expertise of impacted communities, and support campaigns that drive systemic change in the criminal legal system.

We're looking for a Media, Communications and Campaigns Lead to join UNJUST and lead our media, internal and external communications, and campaigns activity. Working closely with the Executive Director and Research and Policy Lead, you'll develop and deliver strategic communications that support our organisational goals, increase visibility and strengthen our advocacy and campaign efforts.

This is a varied role where you'll manage media enquiries, develop relationships with journalists, create content across our digital platforms, support public campaigns and ensure our research, engagement and policy work is communicated effectively. You'll also help amplify the voices of lived experience through ethical, accessible storytelling and prepare key messaging and briefing materials for media and political engagement.

We're looking for someone with experience in media and communications, excellent written and verbal communication skills, confidence working with journalists, and a strong understanding of the role strategic communications plays in advocacy. You'll be organised, collaborative and committed to UNJUST's values, anti-racism and ethical storytelling.

UNJUST is committed to tackling systemic racism and discriminatory processes, policy and practices within the UK's criminal legal system. We work at the intersection of lived experience, research, law, advocacy and community power to expose the root causes of injustice, reimagine equitable systems and bring about transformative outcomes. Our work centres the voices of those most impacted and is guided by our values of realism, empathy, visionary thinking, activism, collaboration and trust.

Support and Advocacy Practitioner

Kairos Women Working Together is looking for a Support and Advocacy Practitioner to join our specialist women’s organisation in Coventry.

Since 1999, Kairos has walked alongside women facing multiple intersecting disadvantage and therefore subject to, or at risk of, sexual exploitation. Through support, advocacy and community, we work with women to increase options and opportunities, strengthen voice and agency, and empower them to create the futures they want for themselves.

This is an exciting time to join Kairos. We are growing our work through our Women’s Hub, strengthening our specialist support offer, and developing our role as a place of safety, advocacy, community and change for women in Coventry.

About the role

This is a frontline practitioner role providing women-centred, trauma-informed, holistic support.

You will manage a caseload, provide one-to-one support and advocacy, contribute to safeguarding and risk work, support drop-ins and outreach, facilitate group activity, and work closely with partner agencies.

The work is meaningful, challenging and deeply relational. The women we walk alongside are often facing significant trauma, risk, exclusion, crisis and harm. This means the role can be tough. Sometimes very tough. It requires emotional resilience, good boundaries, reflective capacity and the ability to stay grounded when things are complex or uncertain.

But this work is also full of purpose, hope and possibility. At Kairos, you will see the difference that trusted relationships, practical advocacy, women-only spaces and long-term support can make.

Kairos is rooted in feminist values and an analysis of power, inequality and men’s violence against women and girls. Our work is practical and frontline, but it is also activist in nature. We support individual women, and we also seek to challenge the systems, attitudes and injustices that create and sustain harm.

Who we are looking for

We are looking for someone who shares our values of Hope, Compassion, Empowerment, Solidarity, Voice and Justice.

We are not only interested in formal qualifications or traditional career routes. Relevant experience may come from paid work, volunteering, community work, activism, study, caring responsibilities, personal learning or lived experience.

What matters most is your ability to build trust, listen without judgement, hold strong boundaries, manage complexity, advocate clearly, reflect on your practice and work in a way that is rooted in Kairos’ values.

We do not expect anyone to arrive knowing everything. Kairos is a learning organisation, and staff are supported through regular line management, reflective supervision, external clinical supervision and access to relevant training and development.

Diversity, accessibility and lived experience

The voices of women with lived experience are centred in everything that we do. We encourage lived experience across the whole organisation, including volunteers, staff, senior leadership and our board of trustees.

We want Kairos to reflect the diversity of the women we support. We actively encourage applications from Black, minoritised and migrant women; women with disabilities; lesbian and bisexual women; and working-class women.

You will be welcomed, supported and respected in a culture that values authenticity, honesty and sisterhood.

We are committed to making our recruitment process as accessible as possible. If you need information in a different format, reasonable adjustments, or support to take part in the recruitment process, please contact us.

Role details

Job title: Support and Advocacy Practitioner
Salary: £29,779 per annum
Hours: 37 hours per week
Contract: Permanent
Location: Kairos Women’s Hub, The Old Grammar School, 31 Silver Street, Coventry, CV1 1HP
Reporting to: Support and Services Lead
Working pattern: Hub and community based, with occasional hybrid working. The role includes some evening work, currently Wednesdays, as part of our outreach and drop-in rota. Very occasional weekend work may be required for events or fundraising activity.
Annual leave: 25 days, rising by one day for each year of service up to 30 days, plus bank holidays.
Wellbeing offer: One paid wellbeing hour each week, paid wellbeing break between Christmas and New Year, access to Employee Assistance Programme, external clinical supervision, team wellbeing activities and optional Blue Light Card scheme.

This post is open to female applicants only as an occupational requirement under Schedule 9, Part 1 of the Equality Act 2010. This is due to the nature of the role and Kairos’ work as a specialist women-only organisation supporting women subject to, or at risk of, men’s violence, abuse and sexual exploitation.

An enhanced DBS check will be required. The role also requires a full driving licence and access to a vehicle with business insurance, as practitioners may need to travel across Coventry and transport women as part of their support. Mileage is reimbursed.

How to apply

Please apply by submitting your CV and a covering letter.

Your covering letter should explain why you are interested in the role and how your experience, knowledge, skills, values and aptitude meet the person specification in the recruitment pack.

Please give clear examples from your paid work, volunteering, community work, activism, study, caring responsibilities, personal learning or lived experience where relevant.

We do not expect you to meet every desirable criterion. If you connect with Kairos’ mission and can show that you have the values, insight and potential needed for this work, we would welcome your application.

Closing date: 26 July 2026 at 11:55pm
Interview dates: 20 and 21 August 2026

Please read the full recruitment pack before applying.

Switchback is an award-winning charity supporting young men to live life differently after prison. As we launch our next strategic plan to grow our impact even further, we are looking for a new Director of Finance and Operations who can bring both strategic thinking and hands-on operational expertise to help us turn our ambitions into reality.

The Director of Finance and Operations is a key role in the leadership team of a dynamic charity making a real difference in young people’s lives. Managing a small team, you’ll have responsibility for a range of essential business functions central to Switchback’s success as a charity: financial and business planning, HR processes, infrastructure (including IT), governance, risk management and compliance.

You’ll also support our business development and strategic partnership-building, helping us tap into exciting new areas of income and impact, including our plans to share our learning through training and consultancy.

Crucially, you’ll oversee and develop our systems and processes in a way that protects Switchback’s agile and human working culture. This is a fantastic opportunity to play a central role helping Switchback achieve our aims of reaching more young men while inspiring change across the justice system and beyond.

The right candidate will have great strategic judgement, proven financial and business acumen, practical knowledge of operations and good governance, and a strong understanding of creating and leading high-performing teams.

You will have a collaborative approach to working with colleagues and trustees, enjoying getting stuck into the day-to-day business of running a growing charity, as well as the ability to bring in new external partnerships and contractual relationships that serve our commitment to providing real opportunities for our Trainees.

You will be driven to achieve great value for money and use smart processes to enable others to do their best work for a vital social cause.

As well as technical expertise, this role acts as a key sounding board for the CEO and Leadership Team, so you’ll also bring excellent listening skills and the confidence to act as a thinking partner across both strategic and operational issues. As a member of the Leadership Team, you’ll also model our values in the way you work, collaborate and communicate.

If you are interested in using your proven financial and operations management skills to contribute to our exciting next chapter, we’d love to hear from you. In return we can offer the opportunity to work in an organisation with a strong history of personal and strategic impact, where each day you will witness the incredible steps that our Trainees make to change their lives.

Nightstop Coordinator

If you’re ready to make a real difference and thrive in a team that supports your growth, we’d love you to join the team.

Location: Manchester - Nightstop

Salary: £30,943 per annum

Closing date: 02 August, 2026

Employment Type: Permanent

Hours per week: 37.5

About the Role

Nightstop Coordinator – Greater Manchester

Help young people facing homelessness find a safe place to stay and a pathway to a brighter future.

As a Nightstop Coordinator, you'll be at the heart of a life-changing service—assessing referrals, coordinating emergency placements, supporting young people into longer-term accommodation, and ensuring the safety and wellbeing of guests and volunteer hosts.

We're looking for a proactive and compassionate professional with experience supporting vulnerable people, strong safeguarding and risk assessment skills, and the ability to build positive relationships with partners, volunteers, and young people. You'll also recruit, train, and support volunteer hosts while promoting the service across local communities.

Join an inclusive, values-led organisation that believes in the potential of every person. If you're organised, resilient, and motivated to make a real impact on young people's lives, we'd love to hear from you.

Please note that this job opportunity is offered as a full-time (37.5 hours per week), permanent role.

In this role, you will:

Supporting Young People

• Act as the first point of contact for people experiencing homelessness and referral partners, providing advice and signposting

• Conduct needs and risk assessments with potential Nightstop guests

• Coordinate and manage the logistics of each placement with volunteer hosts

• Work proactively with guests and partner agencies to identify longer-term accommodation options

• Provide ongoing support to guests and volunteers, including participation in a 24-hour on-call rota

• Ensure the safety and wellbeing of all guests and volunteers at all times

• Comply with data protection and information-sharing protocols

• Lead on safeguarding actions to protect people with an identified risk

Volunteer Recruitment, Promotion and Engagement

• Promote volunteer opportunities through community networks, local organisations, and online platforms

• Recruit and onboard volunteer hosts in line with safer recruitment practices, including interviews, references, DBS checks, and travelling to complete home assessments in line with lone working procedures

• Assess and make recommendations on applicants’ suitability and contribute to decision-making processes

• Deliver training, supervision, forums, celebration events and ongoing support to volunteers

• Build strong relationships with hosts to support retention, motivation, and engagement

• Act as a key point of contact for volunteers, providing guidance and problem-solving support

• Maintain regular communication with volunteers, including updates, development opportunities, and networking events

Marketing and Stakeholder Management

• Develop and maintain effective partnerships with statutory and voluntary sector organisations

• Work collaboratively with partners to support young people’s outcomes

• Arrange and attend community events and meetings to promote the Nightstop service

• Represent the organisation confidently, speaking clearly and effectively about youth homelessness and the impact of the service

• Support development of client and volunteer stories for communications and fundraising

• Proactively promote the Nightstop service to engage our wider communities, delivering awareness sessions encouraging volunteer engagement

Administration

• Maintain accurate and up-to-date records for all guests and volunteers

• Contribute to monitoring, reporting, and data collection

• Support financial processes, including payments and record-keeping

Other

• Work collaboratively and effectively as part of the wider team with regular travel nationally for team meetings

• Actively participate in regular supervision, appraisals, caseload reviews and team meetings with your line manager and the wider team

• Work within the principles of Trauma Informed Practices, and apply this to your daily work young people, volunteers and also within the team

• Participate in an on-call rota, including evenings and weekends (additional on-call allowance is paid)

• Provide out-of-hours support when required

• Undertake further duties as commensurate to the role, in line with Depaul Policies and Procedures and as identified by your line manager

About You

When completing your application form please address all the points set out below.

Knowledge and Experience

• Experience of working with vulnerable people or those experiencing homelessness and the challenges they face

• Experience of managing volunteers, including promoting opportunities, recruitment, onboarding and retention in line with safer recruitment practices

• Knowledge of housing and homelessness legislation, including welfare entitlements

• Experience of completing and implementing risk assessments

• Strong understanding and experience of implementing safeguarding principles and procedures

Skills and Abilities

• Excellent communication skills both in person and remotely including the ability to deliver training to volunteers, present to a variety of audiences and speak publicly

• Strong organisational and administrative skills, with the ability to manage competing priorities

• Ability to work both independently and as part of a dispersed national team

• Experience of working collaboratively with internal and external stakeholders

• Confident use of IT systems, including databases, Google Workspace, and Microsoft Office

• Ability to work under pressure and respond effectively to changing demands

• Ability to maintain professional boundaries and promote this in others

What You’ll Receive

· Tailored training and development

· Flexible working options where suitable

· 26 days annual leave, rising with service

· Family friendly leave policies

· Pension scheme with employer contributions up to 7%

· Employee Assistance Programme with 24/7 GP access

· Discounts across retail, travel, food, fitness and more

· Cash health plan for you and your family

· Death in service benefit

· Access to legal and practical support

My Journey from Volunteer to Manager

When I moved to the UK in 2013, I joined the charity through a one-year European Voluntary Service placement, supporting vulnerable and homeless young people in a drop-in café. It didn't take long for me to connect with the organisation's mission and values, and I quickly realised that I wanted to build my career in an organisation dedicated to making a real difference.

They recognised not only my commitment but also my background in social work and passion for supporting others. At the end of my volunteering placement, I secured a role as a Nightstop Project Worker, where I spent four years delivering emergency accommodation services across 12 local authority areas and training volunteers who played a vital role in supporting young people in crisis.

One of the charity’s greatest strengths is its commitment to developing its people. Throughout my career, I was encouraged to expand my skills through leadership and management training, while being given the trust and autonomy to take on new challenges. This investment in my growth led to promotions first to Prevention Services Manager for the North East and Cumbria, and later to National Prevention Services Manager.

Today, I lead a dedicated team delivering family mediation, emergency accommodation, and housing advice services that help prevent youth homelessness across the country. My progression from volunteer to national service manager reflects the opportunities, support, and belief that the organisation invests in its people.

If you're looking for a place where your development is genuinely valued, your ambitions are supported, and your work creates lasting impact, this is a truly rewarding place to build your career.

Safer Recruitment

The charity is committed to fair and inclusive recruitment, and we welcome applications from people of all backgrounds. If a role requires it under the Rehabilitation of Offenders Act 1974 (Exceptions) Order 1975, we will carry out the appropriate Disclosure & Barring Service (DBS) check. We only look at information that is relevant to the role, and a criminal record will never be treated as an automatic barrier to employment. All DBS information is handled sensitively, confidentially and in line with the DBS Code of Practice, and we encourage applicants to discuss any concerns with us openly.

About the Organisation

In the 1980s, high unemployment and steep inflation was contributing to a shocking rise in youth homelessness across London. Thousands of young people were sleeping rough every night, with many areas notoriously dubbed “cardboard cities” due to the visible rise in street homelessness. Appalled by the scenes playing out across the capital, a group of people came together to tackle the challenge head on. Led by Cardinal Basil Hume and Mark McGreevy OBE, in 1989 the charity was born.

What began as a single housing project in North London soon expanded across London, Greater Manchester and the North East of England. Today, the charity provides accommodation, prevention and support services to thousands of marginalised young people across the UK each year.

#INDSCP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.

Family Support Coordinator

Dravet Syndrome UK

Key Information

• Location: Home-based/remote,  with travel to national events throughout the year both for the Family Services and occasional travel for the wider needs of the organisation
• Salary: £28,000 - £32,000 per annum
• Hours: 40 hours per week
• Contract: Permanent
• Working Pattern: Monday-Friday, 9am-5.30pm, with occasional evenings and weekends (TOIL provided) 

About Us

Dravet Syndrome UK (DSUK) is the leading UK charity supporting people affected by Dravet Syndrome, a rare and severe form of epilepsy that impacts the whole family. Founded by parents in 2008, we provide family support, professional education and fund vital research to improve lives and create hope for the future. [Family Sup...JD v1 (1) | Word]

About the Role

We're looking for a compassionate and organised Family Support Coordinator to help deliver practical, emotional and financial support to families affected by Dravet Syndrome.

Working closely with the Head of Family Services, you'll be a key point of contact for families, supporting enquiries, coordinating grants, managing online communities, helping organise family events, and ensuring families can access the information and support they need.

This is a varied and rewarding role combining family support, community engagement, event coordination and administration. 

Key Responsibilities

Family Support

• Manage a caseload of families, providing practical and emotional support.
• Respond to enquiries and signpost families to appropriate services.
• Support newly diagnosed families, bereaved families, and those navigating transition to adulthood.
• Maintain accurate records using the charity's CRM system.

Grants & Community Support

• Coordinate family grant applications and payments.
• Moderate and support the charity's private Facebook community.
• Collect feedback and help improve family services.
• Escalate safeguarding concerns in line with policy.

Events & Engagement

• Support the delivery of the Annual Family Weekend Away and other family events.
• Assist with webinars, support programmes and educational activities.
• Build positive relationships with families and volunteers.
• Attend key family-facing events across the year. 

Administration

• Support reporting, record management and service administration.
• Ensure compliance with safeguarding, GDPR and organisational policies.
• Attend team meetings, training and charity events. 

About You

Essential

• Experience supporting children, adults and families.
• Experience supporting people with complex medical, learning or additional needs.
• Strong communication, organisational and relationship-building skills.
• Ability to provide empathetic, person-centred support.
• Experience using Microsoft Office and CRM/database systems.
• Understanding of safeguarding, confidentiality and GDPR.
• Ability to work independently and manage competing priorities.
• Willingness to travel and work occasional evenings and weekends.

Desirable

• Background in Health & Social Care, Mental Health, Community Development, Counselling or Education.
• Experience organising events or community activities.
• Knowledge of Dravet Syndrome or other neurological conditions.
• Full UK driving licence and access to a vehicle. 

Why Join Us?

• Make a meaningful difference to families affected by a rare and life-limiting condition.
• Join a supportive and flexible remote-working charity.
• Play a key role in delivering services that support hundreds of families across the UK.
• Be part of a passionate team committed to improving lives through support, education and research.