Support manager jobs

Your new company
My client is a small London-based charity with offices in the City.
Your new role
The role is a Management Accountant for a period of 9 months, covering maternity. The role includes, but is not limited to the following:

• Prepare monthly management accounts including investigation of variances and providing commentary on these
• Update cashflow reporting and quarterly consolidation across all subsidiaries
• Produce quarterly reports and monthly reconciliations of the following areas:
• Income vs expenditure
• Review of cost of sales accruals
• Review of other overheads v budget spend
• Prepare subsidiary accounts and liaise with managers regarding variances
• To reconcile inter-company accounts on a quarterly basis
• Prepare the year-end accounts
• Identify areas for development and recommend process improvements
• Ad-hoc duties related to supporting the Financial Controller

What you'll need to succeed In order to succeed, you will need previous experience in management accounting, as well as strong communication skills and the ability to liaise effectively with non-finance staff. Previous systems experience, as well as a good knowledge of Excel are also essential.
What you'll get in return
In return, you will have the opportunity to work with a supportive team in an autonomous role where you can develop your management accounting experience.
What you need to do now
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
If this job isn't quite right for you, but you are looking for a new position, please contact us for a confidential discussion about your career.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Location: Fraserburgh Shelter Shop

Salary: £26,227.50 per annum, pro-rated

Contract: Permanent

Hours: Part time, 7 hours per week

Closing date: Sunday the 8th of February at 11:30pm

We're looking for an inspirational people person to join us as a Assistant Shop Manager in our Fraserburgh shop. This is an exciting opportunity, and we'd like you to join us to help raise vital funds for homeless and badly housed people.

You will work closely with the Shop Manager to ensure the shop looks welcoming, visually appealing and the team of volunteers are motivated and keen to engage with customers and maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role.

You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs.

Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits 

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

How to apply

Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement.

Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered

About Shelter Scotland

A home is a fundamental human need, as essential as education or healthcare. Yet over a million people in Scotland struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home.

We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.

At Shelter Scotland we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.

We have committed to combat racism both within and outside Shelter Scotland and welcome you on our journey to becoming a truly anti-racist organisation.

Shelter Scotland helps over half a million people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

Safeguarding statement

Safeguarding is everyone’s business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

At Shelter Scotland, we welcome and encourage applications from everyone regardless of age, disability, gender, ethnicity, religion and sexual orientation. We also encourage applications from people, who have been homeless or have been at risk of homelessness. We are facing diverse problems, so need diverse people to tackle them. In addition to this, we encourage an approach to involving people with personal insight of housing issues and homelessness in our recruitment processes.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

We are looking for an organised, proactive and enthusiastic person who is committed to access to justice. This is a varied and hands-on role supporting the smooth running of LAG’s marketing, subscriptions and events activity.

Working closely with the Head of Transformation & Systems Lead and the wider team, the successful candidate will coordinate subscription administration, respond to inbox enquiries, support marketing campaigns and assist with the organisation and delivery of training events. The role combines administrative responsibility with opportunities to contribute ideas and support audience growth.

This position offers valuable experience across marketing coordination, customer communication and event support within a small and collaborative team. The postholder will play an important role in maintaining subscriber relationships, supporting promotional activity and ensuring events run smoothly.

This is an exciting time to join LAG as we continue to strengthen engagement with our audiences and support the legal and advice community.

You will have outstanding interpersonal and organisational skills and have the ability to communicate effectively and empathetically with younger and older people. You understand why safeguarding is critical to our participants and seek to create safe, engaging spaces for people to learn together.

Ideally you have experience of managing intergenerational or multi-generational projects, however if you don't have intergenerational experience then strong experience of working with older people and young people/children separately is required.

WHAT WE WANT FROM YOU:

Lead facilitation of intergenerational sessions

Taking responsibility for the high-quality delivery of the session, leading activities from the front, delegating tasks to and managing a supporting volunteer if appropriate. The lead facilitator will endeavor to involve everyone present in the session, be responsible for ensuring that InCommon’s safeguarding procedures are followed and that any incidents are handled appropriately. 

Building and maintaining strong relationships with people of all ages 

Using your excellent communication skills you’ll build strong relationships with everyone taking part in an InCommon programme, from children and older people to primary school teachers and staff working at retirement homes. This role may involve communication before and after the session with parties taking part; where this is the case it will be clearly communicated by the Senior Programme Manager. 

A lead facilitator should be someone who can

• Engage a roomful of people over fun, creative and conversation-based activities

• Is reliable, trustworthy and can commit to monthly term-time sessions

• Is sensitive to the needs of young people and older adults, understanding the variety of needs they may have

WHAT YOU CAN EXPECT FROM US:

You will be contracted on a rolling contract to deliver ‘blocks’ of intergenerational workshops. These may take place over variable locations across London and indicatively will be in held on the same days each month. We arrange the sessions and take care of all the marketing, driving engagement and managing bookings for you.

You will also receive:

• Full training in how to run InCommon sessions

• Ongoing support from our friendly team

• A commitment to offer regular sessions that suit your availability

• Everything you need to run your sessions including materials, print outs and surveys

This role is suited to people of all ages and fits around work, family and other commitments. We can be very flexible whilst offering regular, scheduled sessions. Please look at our website for more information about our work and get in touch if you want to talk to us. 

Head of Strategic Communications and Planning

Job reference: REQ000928

£ 56,297pa + excellent benefits

Woking, Surrey GU21 4LL / Hybrid Working

Hybrid working: Minimum 40% in person collaboration per month

About the role

We’re recruiting a Head of Strategic Communications and Planning to lead WWF-UK’s external communications strategy and ensure our voice is trusted, influential and impactful to help bring our world back to life.

In this role, you’ll shape and deliver a clear, coherent communications narrative that supports WWF-UK’s mission, fundraising, advocacy and partnerships. Taking a supporter-first, insight-led approach, you’ll ensure our priority moments are planned and delivered through integrated, high-impact activity across channels and platforms.

You’ll provide senior leadership across the organisation, setting strategic direction, enabling effective ways of working and developing a high-performing team with the skills and confidence to deliver at pace. You’ll work closely with senior leaders, internal teams, agencies and partners to ensure communications activity is aligned, agile and focused on impact.

Skills and experience

You’ll bring the skills and experience needed to succeed in this role, including:

Essential

• Significant experience leading large-scale, integrated communications strategies and campaigns across multiple channels and audiences

• Strong strategic communications expertise, with a clear understanding of insight-led and supporter-focused planning

• Proven experience of leading, developing and motivating teams, including performance management and talent development

• Excellent written and verbal communication skills, with the ability to communicate complex issues clearly and compellingly

• Strong stakeholder engagement and influencing skills, with experience working at senior levels across an organisation

• Demonstrated ability to set priorities, make sound strategic decisions and manage complexity in fast-moving environments

• Experience coordinating and aligning communications activity across multiple teams, partners and agencies

• A clear commitment to WWF-UK’s mission, values and ethical standards

Desirable

• Experience working in a large, complex or purpose-led organisation

• Experience working at a communications agency

• Experience building and managing relationships with agencies and external partners in the UK and internationally

• Experience influencing organisational planning, evaluation and decision-making processes

• Strong facilitation and presentation skills

What we offer

We believe in rewarding our team with more than just a salary. Here’s what you can expect:

· Annual leave starting at 26 days a year, rising one day each year to 31 days plus bank holidays

· Flexible working options, to support your work life balance

· 7.5% employer contribution to pension, rising to 10% with employee contribution

· Learning and development opportunities to help you grow

· Regular wellbeing initiatives to support your health and happiness.

This is a UK based contract, and you are required to have the Right to Work in the UK. Unfortunately, we’re unable to offer sponsorship and any offer of employment will be subject to evidence of your Right to Work in the UK.

This role is hybrid with a minimum 40% of your contracted hours spent at our beautiful UK head office, the Living Planet Centre in Woking, Surrey, where you’ll hot desk among trees and gardens.

About WWF-UK

We’re a global conservation charity with millions of supporters and hundreds of projects around the world.

At WWF-UK, we’re bringing our world back to life. Protecting what’s left isn’t enough. We’re racing to restore nature and prevent catastrophic climate change. And it’s a race we can win with everyone’s help.

We’re courageous, passionate, and driven by science. For more than 60 years we’ve been at the forefront of global efforts to protect wildlife and the natural world. We work with integrity, collaboration and deep respect for those we partner with.

How to apply

Click the link to apply via our website.

You’ll be asked to complete an application form and upload your CV and a supporting statement that tells us why you’ll be a great addition to WWF-UK.

Application closing date : 08/03/2026

Our Diversity Promise to You

At the heart of our mission is a simple truth: the planet needs everyone. That means you - in all your uniqueness, regardless of age, disability, gender identity, marital status, race, faith or belief, sexual orientation, socioeconomic background, or how you choose to express yourself.

We don’t do stereotypes. We work together with purpose, driven by passion and enhanced by respect, courage, and integrity. We pull together from all walks of life to fight for a better future, and we want you to feel supported every step of the way.

We’re proud to be a Disability Confident employer and are committed to creating an inclusive workplace where everyone feels they belong. We actively encourage applications from people of all backgrounds and identities.

So, if there’s anything we can do to make your application or interview experience more comfortable or accessible, just give our Talent Acquisition Team a shout via our website.

Safeguarding Commitment

Just as we celebrate diversity in all its forms, we are equally dedicated to creating a safe environment for every person we work with or encounter.

Our commitment extends to children, adults at risk, and individuals experiencing any form of vulnerability, whether temporary or permanent.

We proudly stand behind CAPSEAH (Common Approach to Protection from Sexual Exploitation, Sexual Abuse and Sexual Harassment) and put this commitment into action through clear policies, thorough training, and recruitment checks tailored to each role, which may include external vetting.

If you ever have a concern, however big or small, know that there are confidential channels ready to support you at WWF-UK. We promise to respond promptly and with care, because protecting every individual is at the heart of everything we do.

Grade: 4

Hours: Full-time 37.5 hours per week (flexible working considered)

Position type: Permanent

Responsible to: Senior Brand Manager

Direct reports: None

Location: ShelterBox HQ, Truro, Cornwall

Travel: Ability to work away from home required. This may be UK or an in-country deployment in a content gathering role or representing ShelterBox.

ROLE PURPOSE:

As part of in an in-house brand and creative team this role will help plan, shoot, create and oversee the production of quality audience-led graphic design and multi-media content under the ShelterBox brand.

Working with the Senior Brand Manager and wider Brand and Content team, the successful candidate will deliver end-to-end projects to bring the brand alive and support our fundraising, communications and international teams to drive income, awareness and support successful user journeys.

The role will advise all ShelterBox teams to work within brand guidelines and enable teams to access and use assets and templates by maintaining accurate systems. They will also support wider development of a purpose-led brand, using insight and by building strong relationships with audience and channel owners.

WHO ARE WE LOOKING FOR?

Are you looking to join an in-house Brand and Content team? This role would suit someone who's keen to work across all areas of the organisation, championing brand guidelines and managing and delivering a wide range of creative projects under the ShelterBox brand.

You must be able to edit video and have a good knowledge graphic design and brand. It is a requirement of this role to have a working knowledge of Premier Pro, After Effects, Indesign and Illustrator, with experience across Adobe Creative Suite. You'll also be able to demonstrate great copywriting skills and have excellent attention to detail. The successful candidate will have experience in practical photography and film.

You will need to be able to plan and lead a shoot and confidently pick up a camera and capture ShelterBox footage and interviews in the UK and in the countries where we work. This role will, at times, be required to deploy in both major disasters and pro-active content trips - gathering content themselves and supporting external freelancers.

MAIN ROLE AND RESPONSIBILITIES:

Within this role you will be a great relationship builder working across a wide range of ShelterBox teams, external agencies, partners and freelancers.

A strategic thinker - able to work on multiple long and short project deadlines and prioritise to objectives.

Driven by audience needs - whether that's optimising creative in response to Digital Marketing data and insight or getting under the skin of key strategic funders to make the right content at the right time to drive objectives.

Experienced in working across fundraising and communications channels for both warm and cold audiences to drive income and awareness.

We are looking for a creative talent who can get to the core of ShelterBox's mission whilst remaining up to date with the detail, picking up new ideas and concepts easily. You'll understand the power of story in fundraising and communications, be self-motivated, with a can-do approach and be flexible in supporting the wider team.

DUTIES WILL INCLUDE BUT NOT BE LIMITED TO:

Brand:

• Support and train the wider organisation to effectively create content within ShelterBox brand guidelines

• Support the continued development of an online brand hub

• Support the development of a purpose led brand. Help to develop and implement a brand strategy.

• Help drive brand and values led storytelling across the organisation driven priority audiences

• Position ethical storytelling as a central thread of the ShelterBox brand

Creative and content development:

Manage creative projects for key ShelterBox teams working across multi-media disciplines including video, scriptwriting and graphic design. Lead projects from creative brief stage through to asset delivery including all production. Responsible for core projects split across the team including warm and cold supporter journeys, evergreen and explainer content for digital optimisation, celebrity videos, philanthropy and partnerships, Rotary.

• Support the digital marketing strategy. Responsible for creating asset sets for Always On and time-framed campaigns. Work to tight deadlines and respond to agency and internal feedback to continually optimise creative.

• Support ShelterBox to develop our in-house creative approach. Facilitate workshops and creative exercises to ensure we create objective and audience led products.

• Support a review of design across the organisation and enable teams to design via templates.

• Support the development and re-fresh of templates for both design and video.

• Work with external agencies, freelancers and partners.

• Use audience insights to inform all plans and work with the insight team and others to measure success.

• Ensure all projects follow sign-off processes

Content gathering:

• Plan and lead shoots in the UK and in countries where ShelterBox works.

• Film a wide range of ShelterBox spokespeople including CEO, board members, programme staff, partners and high-level celebrity supporters both at an in-house studio or on location.

• Photograph and film events in the UK and overseas.

• Shoot and manage a bank of studio photography of ShelterBox aid items - responding to audience insight and channel requirements.

• Develop and deliver quality content training for ShelterBox staff

• Help to manage ShelterBox photography, sound and video equipment and studio

• Work closely with the ShelterBox operations team and partners to ensure we are gathering high-quality content across all our live deployments.

• Process and edit raw content from deployments - case studies, photos, video.

• Deploy to gather content or train partners - dependent on funding and strategic need. At times this may involve taking freelancers on agreed trips. Note: Deploying in major disasters or to partner organisations may involve operating within ERA areas so role will need to be HEAT trained.

• Interview and film communities affected by disaster

• Gather content to ShelterBox ethical guidelines.

Planning and team working

• Be an integral part of team planning

• Offer knowledge of best practice and innovations from other organisations and sectors.

• Support a measurement-based approach by contributing to monthly reporting as well as spotting trends and opportunities.

• Any other specific projects given by the Senior Brand manager.

Job Title - Research Assistant

Contract - 1 year Fixed Term

Hours - Full Time, 35 hours per week

Salary - £30,000 to £32,000 per annum (depending on experience)

Location - This position is based at our Bloomsbury office on the Coram Campus, with some flexibility to work from home up to 2 days per week, depending on business need.

Additional information - Applicants must currently hold the right to work in the UK, as no sponsorship is available for this role. An Enhanced and Child Barred DBS is also required for this role.

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

About Coram International

Coram International is a research and consultancy team based at the Coram Children’s Legal Centre in London. Our team works with UN agencies, international charities and governments around the world to promote and protect children’s rights.

Our work involves designing and implementing research on a broad range of thematic areas relating to children. We also provide technical expertise to support the development of laws, policies and programmes to protect children’s rights as well as training for professionals and practitioners who work with children. Our thematic areas of focus include: the treatment of children within criminal justice systems; violence against children and child protection; protecting the rights of children in the context of migration and asylum; child marriage; adolescents’ access to sexual and reproductive health rights; the rights of children in the context of armed conflict and terrorism; and many others. We work in countries throughout the world.

About the role

We are seeking a committed, organised and flexible International Research Assistant to join our team. The Research Assistant will be line-managed by the Research Manager and work closely with team and partners to develop and implement research and consultancy projects. Please refer to the Job Description for details of the main duties and responsibilities and person specification.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing Date: 22nd February 2026 at 23:59pm

Interview Dates: 23rd February to 6th March 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 281222.

Be a part of a collective and supportive team by joining the London District.

Our Resolutions Officer will take the lead in seeking reconciliation and resolution from complaints received to the London District by following Methodist Church processes. This role will also oversee any employment disagreements with the aim of offering reconciliatory practices. You must have good knowledge and experience of complaint handling (that’s a given), but you’ll also need to possess resilience in dealing with individuals who need support and have the ability to empathise with all involved in these processes, remain calm under pressure and be able to handle difficult and sensitive situations. We value independent thinkers, working on your own initiative, but also those who can work collaboratively with a team.

Why work with us?
A brilliant central office in Westminster, great (supportive) colleagues, flexible working, learning and development opportunities, pay, pensions and generous down time, committed to equality diversity and inclusion, and did we mention the great colleagues?

The Bishop of Gloucester, The Rt Revd Rachel Treweek, is seeking a highly organised, discreet and proactive Personal Assistant to support a busy episcopal ministry and the smooth day-to-day running of the Bishop’s Office.

Working as part of a small, welcoming team (alongside the Chaplain and Administrative Assistant), you will manager her diary, provide excellent administrative support, handle a wide range of enquiries and correspondence, and help coordinate meetings and specific events. You will bring strong discernment, a systematic approach, exceptional confidentiality, and the ability to remain calm and professional at all times, along with a positive attitude and sense of humour.

We expect that those who support the ministry of the Bishop of Gloucester are sympathetic to the Diocese’s mission to share the transforming Gospel of Jesus Christ, so people may know life in all its fullness.

We do this by supporting, enabling and equipping the Church of England in and around Gloucestershire.

Recruitment information.

The closing date for applications is Monday 16 February at 9.00am. Shortlisted Candidates will need to be available for interview on
Friday 27 February

The Diocese of Gloucester is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults.
This post is subject to the usual Church of England required safer recruitment and DBS checking processes.

About Us

Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights. We deliver our work by building and maintaining open-data platforms, creating stronger voluntary and compliance frameworks, and accelerating accountability and action in the finance sector with nature-positive guidance to help achieve deforestation-free portfolios.

We work globally, with a focus on both forested regions (particularly across Latin America and South East Asia), and major consumer and financial markets (with a focus on Europe, the US, Singapore and China). We have a distributed team of around 70 people worldwide, with a main office in Oxford (UK). We work via close and deep partnerships, including with institutions like the Stockholm Environment Institute, the UN Climate Change High-Level Champions, UNEP Finance Initiative, the World Conservation Monitoring Centre, the Zoological Society of London, and many many others.

About the Role

As People and Culture Lead, reporting to the Director of Execution & Planning, you will be responsible for the development of the People function at Global Canopy. Providing advice and support to the Leadership Team and colleagues across the organisation, you will lead on people and culture initiatives that enable our team to maximise their potential, resulting in greater impact as an organisation.

You will bring excellent relationship-building and influencing skills as well as strong technical expertise to ensure that we can recruit, retain, develop, support and engage the people we rely on to deliver our vital work for forests, nature and human rights. You will manage all aspects of team members’ journey with the organisation, including recruitment, performance and development, employee relations and pay and benefits.

We are looking for someone who leads with empathy and wisdom, putting individuals at the heart of their work.

Responsibilities

Employee life cycle management

• Be responsible for the creation, maintenance, evolution and operation of all HR policies, processes and systems
• Work closely with the leadership team and internal boards on areas such as recruitment, performance, learning and development, absence, salaries/benefits, job grading and employee engagement
• Ensure the ongoing development of our P&C offering is aligned with our culture

Support & advice to leaders an managers

• Build strong working relationships with the leadership team in order to support them directly
• Provide coaching, guidance and support to managers ensuring that our people are supported to thrive and develop
• Advise on people issues and managing cases, to ensure that processes are followed in line with Global Canopy’s policy, best practice and employment legislation

Support delivery of Global Canopy's People plan

• Alongside the Director of Execution & Planning, drive the implementation of people initiatives and be responsible for the successful embedding of changes
• Lead on connection and collaboration initiatives to build a cohesive, highly motivated team in line with Global Canopy’s culture and in the context of hybrid working
• Provide reports and maintain KPIs related to our people and present these to senior leaders and trustees

Management

• Line management of People and Recruitment Advisor, supporting them in their management of recruitment for Global Canopy, and providing coaching and mentoring to support their ongoing development
• Manage the relationship with our EOR
• Alongside the Director of Execution & Planning and Operations Coordinator, provide leadership on data protection across the organisation

Requirements

To be successful in this role, these are the things that will matter the most: 

• People-first and positive approach to HR management 
• Broad experience of managing human resources work across organisations, with a good understanding of HR procedures and legislation in the UK
• Alignment with our values and our mission, a commitment to collaboration and a passion for developing an organisational culture in which people thrive

Essential behavioural competencies: 

• Leading with warmth 
• Credibility as both structured and effective as well as emotionally intelligent
• Able to handle difficult situations sensitively and confidentially
• Initiative and ability to manage and prioritise own workload, working to deadlines
• Creativity

Skills and experience:

• Significant experience in all aspects of employee lifecycle management
• CIPD level 5 or equivalent experience 
• Strong understanding of UK employment law and best practice
• Experience and expertise to support in the areas of diversity and inclusion, learning and development and employee wellbeing and engagement in a hybrid context
• Experience of working in an advisory capacity with leadership teams and regularly reporting to senior leaders and trustees
• Ability to take a leadership role in change projects
• Experience of working across different departments/functions in a matrixed and international organisation
• Experience of working internationally with employees based outside the UK - and covered by non-UK law
• Experience or understanding of the context for a charity / not for profit organisation

Salary & Benefits

Salary: £55,000- £60,000 full time equivalent. This role sits within Band C on Global Canopy’s remuneration framework.

Nature of contract: Full time or 0.8 FTE. Permanent. This is a hybrid role working from home and our office in Oxford. There is a requirement to attend the office once a week and for other meetings/work as required.

Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.

Pension: Employer pension contribution of 8%.

Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.

Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.

Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.

How to Apply

To apply for the position, please follow the link and submit an up-to date CV and covering letter. The covering letter should explain your motivation for the role, and how your skills and experience fit the person specification. (Please no more than 1 side of A4).

All candidates are asked to complete an anonymous diversity monitoring form when they apply. The closing date for applications is 23 February at 9am GMT. Early application encouraged. We may close applications early if suitable candidates are identified.

First round interviews are planned for w/c 23 February via video call, and final interviews are planned for w/c 2 March in-person at our Oxford office. 

At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities. Global Canopy works on issues of global deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We would welcome applications from people from these regions. Right-to-work in the UK is required. 

Applicant data will be managed in accordance with the candidate privacy policy available on our website.

We are looking for an experienced parks, heritage or cultural attraction professional to provide project management expertise on the prioritisation, planning, development, and delivery of a range of capital projects as part of the regeneration of Crystal Palace Park.

You will have a strong understanding of heritage sites, buildings and landscape, particularly in relation to design, construction and conservation, visitor experience, and accessibility.

New projects will likely include the refurbishment of historic venues such as the Concert Platform, Museum and future phases of the Subway restoration alongside exciting new capital developments aimed at enhancing the visitor experience.

Working closely with the Trust’s Senior Leadership Team, trustees and the London Borough of Bromley’s Regeneration Team, you will ensure that all capital investment is protected, delivered to a high standard and achieves value for money, as well as ensuring ongoing compliance and maintenance is integrated and managed effectively by the park management team.

About Us

Advocacy Support Cymru (ASC) is a registered charity with offices in Cardiff and Swansea. We provide Independent Mental Health and Mental Capacity Advocacy Services across most of South Wales, employing 55 employees.

About the role

The post holder will provide support to clients who lack capacity and to implement the safeguards of the Mental Capacity Act 2005 or the Deprivation of Liberty Safeguards. They will provide non-instructed advocacy (NIA) support to people who lack capacity to make specific decisions and who have no-one else to support them. The successful candidate will travel efficiently and effectively within the Advocacy Support Cymru area of operation.

This role will operate within Aneurin Bevan University Health Board.

​About you

You will have experience working with vulnerable adults and/or children, either within health or social care setting, or indirectly, for example as a carer. You will understand and have experience of working effectively in an intra-agency context with Health and Social Care Professionals. Knowledge of the role of the Independent Mental Capacity Advocate as defined in the Mental Capacity Act 2005 is essential.

Previous direct experience in the role would be preferred but training will be provided.

Essential Information

The salary band for the role is £10,691.89 to £12,627.89 based on a 16 hour week.

This post is for 16 hours a week.

All successful candidates will require an enhanced DBS check.

Closing Date: 5pm, 20th February 2026.

Only successful candidates will be contacted for interview. Interviews will be conducted in English.

Location: MK ACT Office
Hours: 30 per week

Salary: £20,998.0 per annum
Contract: Permanent
Reporting to: Refuge Manager
Closing Date: 23rd Fabruary

About MK ACT

For nearly 50 years, MK ACT has been dedicated to supporting victims of domestic abuse in Milton Keynes. As a highly respected organisation, we are committed to ending domestic abuse and tackling Violence Against Women and Girls (VAWG). We deliver specialist, survivor-centred and trauma-informed services that promote safety, recovery and long-term independence.

We are seeking a compassionate and motivated Children and Young People’s Support Worker (C+YPSW) to join our refuge team and help create a safe, nurturing and empowering environment for children and families affected by domestic abuse.

You will deliver trauma-informed, child-centred support, ensuring that safeguarding, wellbeing and recovery are at the heart of everything you do.

What You’ll Be Doing

• Provide one-to-one emotional and practical support to children and young people.
• Complete assessments, safety planning and support plans.
• Deliver age-appropriate activities and holiday playschemes.
• Work closely with Family Support Workers and partner agencies.
• Identify, record and respond to safeguarding concerns.
• Support mothers to ensure children’s needs are met.

What We’re Looking For

• You will need to have experience of working with children, a Level 3 qualification in Early Years or Childcare, and a Paediatric First Aid qualification
• Full UK driving licence held for a minimum of two years (insurance requirement for use of work vehicles)
• Experience working with children and young people, ideally within domestic abuse, safeguarding or trauma-informed services
• Strong understanding of safeguarding and child protection
• Ability to build trusting, professional relationships
• Good record-keeping and IT skills
• Commitment to equality, diversity and survivor-centred practice

OVERVIEW OF THE ROLE 

This is an exciting opportunity to join the Client Services Team which operates within Helen Bamber Foundation’s vibrant, multi-disciplinary team. The duties of a Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to assist with overseeing the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation.

The role will work closely with the Office Manager and Appointments Lead as part of the Client Services Team. It includes support and cover to the Appointments Lead and any other operations tasks set by the Office Manager and Director of People. You will be at the heart of an exciting team of experts, working as the face of Helen Bamber Foundation and the first point of contact for both external and internal queries.

MAIN DUTIES AND RESPONSIBILITIES 

RECEPTION FUNCTION

· Greet clients and visitors and fielding a wide range of queries (in-person, on the telephone, via e-mail and WhatsApp) in a timely manner;

· Ensure all site visitors and staff sign in/out using our Visitor Management System

· Handle the charity’s post ensuring that the appropriate persons receive it daily

· Deal with Walk ins in line with the charity’s policy

· Triage queries that come to reception internally to the multidisciplinary team;

· Provide accurate and detailed signposting advice as well as occasional casework for clients that might arise from fielding queries;

· Create and maintain signposting resources as needed

· Open and close reception at the specified times (typically 8.30am and 5pm);

· Order office supplies, refreshments and any other purchases authorise as necessary.

· Handle and accounting for petty cash, including client travel and staff/volunteer expenses;

· Record petty cash transactions on the appropriate spreadsheet and inline with internal policies

· Report discrepancies with Finance and investigating this in line with internal guidelines

· Lead, training, and supervising reception volunteers as well as providing ad hoc training to other members of the team as needed

· Provide administrative support and ongoing tasks as required, including database management, calendar and diary management and file-keeping

· Assist with monitoring and evaluation (client surveys, Key Performance Indicators (KPIs) etc.)

· Undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post

SELECTION PROCESS

We will invite candidates to an initial 15-minute online screening meeting week on Friday 27th February  followed by shortlisted candidates attending in-person interview on Tuesday 10th March or Wednesday 11th March. We will also ask you to complete a short exercise on the day.

At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they provide some evidence of relevant experience or skills in relation to the essential criteria.

ELIGIBILITY

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a standard DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

ADJUSTMENTS

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.