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We are seeking an experienced and dedicated Team Leader based in the London and the South East to join our Homicide Service team. This role involves managing and supporting operational staff to ensure the delivery of excellent services to those affected by homicide.
The London and South East area covers London, Surrey, Kent, East & West Sussex. It is a requirement that you live within one of these area in order to support your team and carry out this role effectively.
Interviews will take place in person at our Singer Street offices on Thursday 28th August. To support this, we will cover travel expenses to the interview.
What we offer:
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, parental leave payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role:
As a Homicide Team Leader, you will ensure the provision of high-quality services, maintain effective relationships with key stakeholders, and provide strategic leadership to promote and develop our services.
As a Homicide Team Leader, you will:
- Conduct audits and generate reports on case management systems, ensuring compliance with contract reporting requirements and national standards.
- Capture and analyse data to ensure outcome-based and evidenced work.
- Allocate work within the team, monitor daily caseloads, and identify trends or patterns.
- Ensure compliance with policies and procedures, provide safeguarding advice, and prioritise client safety and dignity.
- Collaborate with managers to enhance service delivery, address performance issues, and support continuous improvement.
- Support with caseloads, conduct impact assessments, and provide comprehensive support to team members.
- Oversee recruitment, training, performance management, and ongoing support for team members.
- Promote access to services through referrals and partnerships with local organisations.
- Facilitate regular team meetings, share feedback, and ensure effective communication channels.
- Adhere to data protection legislation, confidentiality policies, and organisational procedures.
About You:
Ideally, you will have experience in developing and maintaining partnerships within a multiagency framework, and knowledge of intersectionality, especially when working with vulnerable individuals and those experiencing trauma.
You will need to travel across the region to fulfil job responsibilities and develop your role. Flexibility is essential, as the job may require evening, weekend work, and occasional overnight stays.
You will need:
- Knowledge of the criminal justice system and its impact on victims and witnesses.
- Understanding of equal opportunities, diversity, inclusivity, safeguarding, and risk assessments.
- Awareness of confidentiality and safe working practices, including data protection.
- Experience in customer-focused, challenging environments.
- Crisis management and support experience.
- Strong communication and negotiation skills.
- Ability to work independently and manage multiple tasks.
- Problem-solving and data analysis skills.
- Proficiency in using software like Word, Excel, and Case Management systems
About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people, and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter, we particularly welcome applicants from Black, Asian, and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia, or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.
How to apply:
To apply for this role, please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early if we receive enough suitable applications to take forward to interview prior to the published closing date.
If you have already registered and started an application, then we will contact you to advise of the amended closing date wherever possible.
Thank you!
About the role
An opportunity has arisen for a Regional Casework Manager (RCM) to join the Scottish Regional Office of SSAFA, the Armed Forces Charity.
You will be part of the regional office team, managing two Regional Casework Co-ordinators and two Casework Administrators. The team provides specialist administrative support and act as a single point of contact to SSAFA branch-based volunteers ensuring that SSAFA beneficiaries receive consistent, timely, and high-quality service. The RCM role will involve developing and maintaining collaborative working relationships with volunteers, including branch-based casework managers. Additionally, the RCM will occasionally assist the Regional Casework Co-ordinators with call handling, signposting, and triaging initial client enquiries.
To help you establish yourself in this post you will receive excellent training and induction to SSAFA. You will influence the processes and procedures within the regional office as it develops, working closely with a dedicated team under the guidance of the Regional Manager.
The position is home-based, but you will occasionally be required to travel within Scotland or to other locations.
About the team
The Scottish Regional Office operates as a "virtual" office, supporting 17 SSAFA branches across Scotland as volunteers deliver casework for SSAFA beneficiaries. The successful candidate will join a support team that includes two Regional Casework Co-ordinators, two casework administrators, and a Regional Manager. All team members are homebased.
About you
To excel in this role, you should have a solid educational background and experience in managing employees, as well as overseeing and reporting on service delivery. You should have a proven ability to build and maintain relationships with stakeholders, achieving results through negotiation and influence. Previous experience of working with volunteers would be advantageous. You will have used Microsoft Office 365 to a high standard and be capable of learning a computerised case management system quickly. Additionally, you should be skilled with numerical data.
The successful candidate will be capable of planning and managing their own workload, with minimal supervision and have considerable experience of managing accounts.
It would be desirable to have an understanding of the way of life for today’s Armed Forces, veterans and their families. An understanding of the voluntary sector would be valuable, and the military charity sector landscape across Scotland would be beneficial. Commitment to SSAFA’s values including equality, diversity and inclusion is essential.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on Sunday 03 August 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Interviews: 11 and 13 August 2025.
Registered Charity
101 - 500
Our vision A society in which the Armed Forces, veterans and their families can thrive.
Thank you!
Purpose of the Job
The role is a key part of the HFEH Mind team delivering mental health services across Hammersmith & Fulham, Ealing, and Hounslow.
The Volunteer Coordinator is responsible for recruiting, supporting, and retaining volunteers across the charity. You will ensure that volunteers have a positive experience, receive appropriate training and guidance, and feel valued for the time and skills they give. You will also work closely with staff to match volunteers to roles.
We currently offer three types of volunteering roles at HFEH Mind:
- Client facing support– Working alongside staff supporting service users
- Events – Supporting outreach & fundraising efforts and promoting our work
- Central Support – Blogging, graphic design, administration, etc.
General/Key Responsibilities
- Interview, recruit, onboard, and induct new volunteers in line with organisational needs, maintaining around 50-60 volunteers across the charity.
- Work with staff to identify new volunteering opportunities and develop volunteer role descriptions.
- Work effectively to ensure volunteers feel a part of HFEH Mind and gain value from their time with us.
- Develop and maintain volunteer policies, role descriptions, and procedures.
- Ensure all volunteering activity adheres to safeguarding, GDPR and health and safety policies.
- Promote volunteering opportunities through social media, local networks, and community partnerships
- Develop and deliver engaging volunteer training, support sessions and recognition initiatives.
- Be the main point of contact to support volunteers, listen to suggestions and/or concerns and support in resolve any volunteering related issues or complaints.
- Provide advice and guidance to volunteers about their matched relationship (with support from the wider team) and highlight safeguarding concerns as appropriate.
- Ensure each volunteer is assigned a named supervisor and receives appropriate supervision (at least every 4–6 weeks depending on role)
Volunteering Experience
- Ensure volunteers are receiving regular supervision and support during their placement.
- Monitor volunteer satisfaction, provide ongoing recognition and celebrate volunteer contributions
- Regularly report on the volunteer experience, including both quantitative and qualitative feedback & exit interviews
Administrative
- Maintain an up-to-date volunteer database and contact list.
- Support Director of Adult Services to provide reflective practice sessions for service-facing volunteers.
- Ensure volunteer training compliance is at required levels.
Other Responsibilities
- Join monthly volunteer meeting with Operational Directors, Head of Marketing & Communications and Head of HR.
- Ensure that equity and inclusion are at the heart of our volunteering programme and share in our commitment to equality of opportunity and to eliminating discrimination.
- Contribute to our fundraising effort by embracing opportunities to fundraise yourself, to promote fundraising and to support the fundraising team.
- Share our commitment to safeguarding adults and children at risk of harm, and ensure that volunteers are trained in and adhere to safe practice.
- Ensure that information is obtained, used and stored in accordance with our Data Protection and Confidentiality policy.
- Undertake any other duties commensurate with the level of the role.
Person specification
Essential
- Experience of working with or coordinating volunteers, ideally in a charity.
- An understanding of and commitment to improving the mental health of our communities, and ability to ensure that volunteers with lived experience of mental health problems are included and supported.
- Excellent verbal and written communication skills and the ability to work with people with from diverse communities with a range of life experiences, views and reasons for volunteering
- Ability to support, organise, and motivate people, and ensure that volunteers feel like they belong within the organisation
- Good IT and administration skills (e.g. Microsoft Office, databases)
- Commitment to equality, inclusion and the values of the charity sector.
- Understanding of safeguarding, GDPR and confidentiality.
- A proactive and flexible approach to problem solving
- Ability and willingness to travel to HFEH Mind sites.
Desirable
- Experience of working in the charity or community sector.
- Experience of HR administration, in particular recruitment and onboarding.
- Experience in delivering training or group facilitation.
We are an equal opportunities employer; and are proud to employ a workforce that reflects the diverse communities we serve. We welcome applications from all suitably qualified persons from all backgrounds.
HFEH Mind are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and thorough process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with children and vulnerable adults.
Post is subject to an enhanced DBS check.
Registered Charity
101 - 500
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.
The client requests no contact from agencies or media sales.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
At Citizens Advice Westminster, we do not just offer advice, we offer hope, solutions, and advocacy for those most in need. Whether it is navigating the housing crisis or finding stability in uncertain times, our mission is clear: put people first, always.
As we launch our new Homelessness Prevention team, we invite you to bring your skills, empathy, and drive to a role where your work changes lives. Based in Westminster you will join an organisation where your values align with your vocation.
The Advice Manager/Caseworker will play a key role in providing essential support to individuals facing homelessness, ensuring they receive the right advice, advocacy, and guidance exactly when they need it most. You will collaborate directly with Westminster City Council and other key stakeholders to design and deliver prevention strategies that have a real, measurable impact across the city.
The successful candidate will be an excellent communicator, with strong project management skills and a good understanding of issues facing communities in the current cost of living crisis. The right candidate will have excellent organisation and time management skills as well as strong IT skills.
We offer more than a competitive salary and a fulfilling career in a values-led organisation. Our benefits include annual season ticket loans, career breaks, and a deep commitment to your ongoing development. Whether you are honing your expertise in casework or growing into a leadership role in policy and campaigning, you will find room to stretch and thrive. You will be part of a warm, inclusive team culture where collaboration is encouraged, opinions are respected, and every voice matters. We also offer flexible working arrangements, including the opportunity to work from home several days a week.
If you are ready to be a part of this community organisation offering a vital service to people who need our help, then click Apply and complete the application process, demonstrating how you meet the competencies in the Person Specification in your supporting statement. Please note we expect employees to spend 50% to 60% of their working time at the office or in outreach location.
Citizens Advice Westminster value diversity, promote equality and challenge discrimination. We strongly encourage applicants from all parts of society and believe that diversity is what makes us the leaders in what we do. Please help us by completing the Diversity Monitoring Form.
If you need further information or to discuss this role, please email us.
Closing Date: 31st July 5pm
Assessments and Interviews may be booked before closing date if we find the right candidates with the skills and experience we are looking for in the person specifications, so apply now!
Non Charity Employer
21 - 50
Citizens Advice Westminster works to make a difference to the lives of people in Westminster. We deliver a high quality, agile advice service.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you want to make a real difference in the lives of survivors of sexual violence? An exciting opportunity has arisen for an experienced and highly organised administrator with Greater Manchester Rape Crisis. Greater Manchester Rape Crisis are seeking to appoint an Administration and Allocations Coordinator. If you have a strong IT and organisational skills as well and knowledge and empathy with this area of work; if you value integrity, compassion and teamwork; if you want to work in an inclusive and nurturing environment; if you have a feminist understanding of sexual violence and knowledge of the causes and impact then this could be the next career challenge for you.
You can also download an application pack from the front page of our website Listen, Believe, Support | Manchester Rape Crisis
We will not accpet CV's
Please send your completed application by email by the August 1st 2025 please note that late applications will not be considered
Closing Date: Friday 1st August 2025 at 12 noon
Hours: 35 per week
Contract until March 2026 with a view to extending depending on funding
Annual Salary: £27,300
Interview dates: Week commencing 11th August
The client requests no contact from agencies or media sales.
Thank you!
We are recruiting for a National Peripatetic Duty Worker to join our team in London; the scope on this job involves….
Job Title: National Peripatetic Duty Worker
Location: Remote working
Salary: £28,857.12 per annum (this is inclusive of a London Weighting allowance of £3,000 which may be applicable depending on your home location and any agreed permanent homeworking arrangement).
Contract type: Full-time, Permanent
Hours: 37.5
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a National Peripatetic Duty worker who will be working closely with survivors of domestic abuse, from the point of crisis, to provide high quality independent advocacy and support to survivors of domestic abuse and their children.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 6 August 2025
Interview date: 13 & 14 August 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Thank you!
CancerCare North Lancashire & South Cumbria is looking for our new Head of Client Services!
In this role, you will be responsible for overseeing the delivery of high-quality, client-centred therapeutic services to individuals affected by cancer, life-shortening illnesses and bereavement. The Head of Client Services will ensure the effective management of both freelance therapists and PAYE staff, fostering a collaborative environment that upholds CancerCare’s commitment to compassionate and flexible support.
CancerCare is a local, independent charity who provide complementary services and counselling to adults and children affected by cancer, life-shortening illnesses and bereavement.
Hours: Variable up to 37.5 hours per week
Salary: £40,182 based on 37.5 hours per week
Closing date: Sunday 10th August
Please note only applications with a completed application form will be accepted.
#HeadOfClientServices #ClientServices
Please note only applications with a completed application form will be accepted.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you passionate about making a difference in the lives of vulnerable young people? We’re looking for a Senior Support Worker to lead and inspire a team of Housing Support Workers across two new Ofsted-registered schemes in Lambeth, supporting young people aged 16–17 with complex needs.
You’ll play a key role in ensuring high-quality, trauma-informed support that empowers our young residents to build independence and secure long-term housing. You’ll lead by example—facilitating one-to-ones, team meetings, and training sessions, while ensuring safeguarding, risk assessments, and personalised support plans are delivered to the highest standards.
What you’ll be doing
- Leading and supporting a team working across 7-day shifts, including weekends and nights.
- Ensuring trauma-informed, person-centred support plans are in place and regularly reviewed.
- Responding promptly to safeguarding concerns and liaising with partner agencies.
- Supporting young people to develop life skills and move towards independent living.
- Promoting a culture of trust, empathy, and emotional safety within your team.
What we’re looking for
- Experience working with vulnerable teenagers aged 16–17.
- Proven ability to lead or supervise a team in a 24/7 support environment.
- Strong understanding of safeguarding and trauma-informed care.
- A Level 3 qualification in social care, youth work, or housing (or willingness to work towards it).
- Excellent communication, empathy, and resilience.
Our values
At Peabody, our values guide everything we do. We are:
- Compassionate – We care deeply about the people we support and each other.
- Inclusive – We celebrate diversity and strive for equity in all we do.
- Accountable – We take ownership and deliver on our promises.
- Empowering – We support people to grow, thrive, and reach their potential.
- Collaborative – We work together with openness and respect.
What we offer
- Up to 25 days’ annual leave + bank holidays
- Flexible benefits including healthcare, dental, and tech schemes
- 4x Life Assurance
- Paid qualifications and apprenticeship opportunities
- Two paid volunteering days per year
- Family-friendly policies
- Up to 10% matched pension contribution
Additional information
- This role requires an Enhanced DBS check
- Peabody does not offer visa sponsorship – you must have the right to work in the UK
Closing date: 22nd July 2025 at midnight. We may close this advert before the advertised closing date, depending on the number of applications received.
Thank you!
We are recruiting for a Deputy Service Manager to join our team in Hertfordshire; the scope on this job involves….
Job Title: Deputy Service Manager
Location: Hertfordshire
Salary: £34,806.65 per annum
Contract type: Part-time, Permanent
Hours: 33.75
We want kind and empathic people to work at Refuge, who believe in equality, diversity, and inclusion, are experts in their area of knowledge, want to make a positive difference and improve the lives of the women and children we support.
This is an opportunity to join Refuge as a Deputy Service Manager to ensure the smooth running of a high-quality service to support survivors of gender-based violence. This will include managing both IDVAs and Housing Advocates to ensure effective advocacy is provided to survivors and their children.
As part of this role, you will be required to participate in an out-of-hours on call management rota.
Candidates must be able to drive and have access to a car during working hours.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
Closing date: 9.00am on 28 July 2025
Interview date: 4 August 2025
Benefits
Refuge offers a variety of exciting opportunities to learn, develop and grow in your career. We recognise the value everyone brings to the organisation to achieve our aims and are dedicated to developing and rewarding our staff. More details of our benefits can be found in Job Information Pack.
Thank you!
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About SafeLives
We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.
Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start.
Together we can end domestic abuse. Forever. For everyone.
About the role
As a Training Coordinator for SafeLives, you will provide effective and efficient co-ordination of resources and support for the Training team, commissioners and learners across all SafeLives’ training programmes.
Duties include:
- Respond to learner, commissioner and partner emails in a timely way and manage your inbox efficiently
- Serve as the first point of contact by answering and managing daily phone communications, including calls from the public
- Manage financial tasks such as invoicing, checking credit card payments, and verifying incoming invoices (weekly)
- Schedule associates for training delivery and book the travel, accommodation and Zoom / Teams meetings
- Process course applications, waiting lists and subsidies using Arlo (online bookings software)
- Send all necessary course information and updates to learners, colleagues and associates both digitally and physically
- Be available to support trainers and learners on the day of training and resolve any issues
- Provide tailored support for learners with additional needs
- Create Microsoft Forms feedback forms and evaluation reports
- Work flexibly with the team to resolve problems and cover workloads as appropriate
- Update Outlook calendars and spreadsheets (for delivery, accruals, impact measures, expenses)
- Save documents to SharePoint
- Work with finance to track payments
- Update the WordPress website
- Track learners’ accreditation progress (course applications, worksheet submissions, plagiarism checks, accreditation with OCN)
- Manage resources on Moodle & Turnitin
- Support learners with registrations, logins, grades, certificates, and extensions
- Engage in a constructive and effective way with all survivors of abuse, through calls to the office, Pioneer interaction, with colleagues and any other interaction we have in our day-to- day work
- Undertake any other duties as may reasonably be required
Hours: Full-time, 37.5 hours per week.
Contract: Fixed-term contract for 12 months.
Location: Hybrid working/Bristol office minimum of one day per week.
Benefits
- 34 days' holiday incl. public holidays
- Flexible working e.g. compressed hours
- Cycle to work scheme
- Eye care vouchers
- Pension scheme with 4% employer contribution
- Childcare vouchers
- Employee assistance programme
- Clinical supervision
- Holiday purchase scheme to buy up to an additional 5 days
- Enhanced family leave policies
- Enhanced sick pay
- Professional development fund
- Individual learning budget
- Restorative practice training
- Time off in lieu
If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.
Closing date: 9am on 21st July 2025.
SafeLives reserves the right to close campaigns early if we receive a high volume of applications. To ensure your application is considered, we encourage you to apply as soon as possible, as no further applications will be accepted once the recruitment campaign has closed.
SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.
No agencies, please.
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Thank you!
This new role is an exciting opportunity to support the growth of Family Fund’s community and volunteer fundraising, enabling more families raising a disabled or seriously ill child to access the help they need.
As a key member of the fundraising team, you will be instrumental in expanding our reach within communities, inspiring individuals, groups, and local businesses to get involved and raise vital funds.
The role
As our Community and Volunteering Fundraiser based in Wales, you’ll take the lead on growing our community fundraising income within Wales. Through proactive outreach, you will build relationships with supporters, volunteers, and local organisations empowering them to fundraise on our behalf.
You’ll deliver a mix of supporter recruitment, stewardship and event coordination. From championing local partnerships and speaking at community events, to helping individuals turn their ideas into successful fundraisers, you will be the local contact for Family Fund in your region.
Working closely with our fundraising and marketing teams, you’ll adapt and promote campaigns that resonate locally, driving participation and long-term engagement. A natural relationship builder, you’ll also support and grow our network of volunteers to maximise regional impact.
About you
You’ll be passionate about making a difference, with experience in community fundraising, volunteer coordination, or a similar engagement-focused role. You’ll bring strong interpersonal and communication skills, with the ability to motivate and inspire supporters from all walks of life.
Organised and results-driven, you’ll manage multiple projects effectively, balancing supporter care with meeting fundraising targets. Comfortable working independently and as part of a wider team, you’ll be confident representing Family Fund in your community and beyond.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We’re growing our collaborative and ambitious Fundraising Team at Family Fund, with exciting roles that will play a key part in helping us reach more families raising a disabled or seriously ill child.
We’re also recruiting for:
Corporate Partnerships Manager (New Business) – to build strategic new corporate partnerships that support our mission.
Philanthropy Manager – to develop and grow income through major donor and trust relationships.
Each role offers the chance to make a real impact, working alongside passionate colleagues in a values-driven organisation. If you’re looking for a meaningful role where your fundraising expertise can truly change lives, we’d love to hear from you.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.
Information
Location: Home – you must live in Wales
Closing date: 31 July 2025
Interview dates: 13 August 2025
Registered Charity
101 - 500
Our mission is to improve the day-to-day lives of families on a low income, raising a disabled or seriously ill child, or young person.
The client requests no contact from agencies or media sales.
Thank you!
Overview
This role offers the opportunity to plan, create & deliver a variety of communications, leading on design and digital deliverables across internal & external channels for Glass Door Homeless Charity.
The Digital Communication Officer works in the Communications team, reporting to the Head of Communications & Fundraising and manage Glass Door design, web & socials.
Through this role, we will deliver a robust plan of impactful and on-brand content, raising the profile of our work and ensuring we are known amongst existing and new audiences in London
Job Spec
Editorial & Design
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Ability to produce fresh, emotive and informative content across print & digital platforms - including profiles of guests, news stories, blogs and speeches
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Lead on design and delivery across the organisation – digital & print: including posters, informative leaflets, presentations, graphics and images for social media, newsletters and website as needed
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Work collaboratively across the organisation to solicit content from other members of staff, including caseworkers, operations and fundraising colleagues to support Communications’ strategic aims
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Support the design of campaigns, appeals & events - working alongside the Head of Comms & Fundraising, and key members of the fundraising team to bring alive the vision of the campaign.
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Co-lead on our work with content producers (photographers, videographers, designers, etc), ensuring content meets Glass Door’s standards and is signed off by appropriate staff members
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Maintain Sharepoint for digital content – including photos, social images, video and written content
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Provide quality-control support (eg proof-reading and editing) on all materials outside of the Comms team and externally, ensuring all content, imagery and branding are consistent with house style and on brand
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Create & deliver video content to support the digital strategy and on an ad-hoc basis
Digital
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Manage and maintain all social media accounts in-line with Glass Door's social media guidelines, focusing on building awareness, driving traffic and increasing engagement
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Manage and update Glass Door's website in-line with the digital strategy and content planner
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Co-develop & oversee a digital content calendar
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Co-manage delivery of multiple/congruent campaigns, appeals and events to engage existing and attract new supporters, often working alongside key members of other teams including fundraising, operations and advocacy teams.
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Support with digital marketing, working closely and collaboratively with the Marketing Officer, Head of Comms & Fundraising Team to plan, track and successfully deliver paid and organic digital journeys.
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Monitor social media and advise key staff on any issues arising that could jeopardise the reputation of the charity, ensuring all Crisis Comms is managed in line with Crisis Comms Policy
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Support the development and delivery of bi-monthly internal e-newsletters.
Monitor impact
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Work closely and collaboratively with the Marketing Officer to ensure all conversions of paid promotion are tracked effectively and efficiently
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Support the monitoring and tracking of website usage
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Support the evaluation of social media and online reach, create monthly reports, and assist with evaluating the effectiveness of campaigns and appeals
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Support the monitoring and tracking Google ads and analytics
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Support the vision and production of a new website, ensuring it is on brand and meets our content and communication needs
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Monitor, assess and report to relevant teams of our content performance to ensure our channels are hives of activity and relevant to our audiences.
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Monitor and follow trends within digital and innovation to improve the organisation’s digital presence and activities
Strategy
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Co-lead on the planning and delivery of the Glass Door Communications Strategy – specifically on the digital and content plans
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Support the delivery of Fundraising key deliverables – specifically on the digital content, stories and campaign key deliverables
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Co-manage the Comms Team’s and cross org deliverables via project management platform monday(dot)com
Events
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Support co-ordination of events, by designing and delivering print and digital materials, online support to fundraisers, and representing the charity as needed in-person and online.
Other
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Attend and participate in relevant team meetings, and other ad hoc meetings when necessary.
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Undertake other ad hoc tasks as directed, such as assistance on Glass Door events and occasional administrative support to the CEO.
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Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.
The client requests no contact from agencies or media sales.
Thank you!
This new role is an exciting opportunity to support the growth of Family Fund’s community and volunteer fundraising, enabling more families raising a disabled or seriously ill child to access the help they need.
As a key member of the fundraising team, you will be instrumental in expanding our reach within communities, inspiring individuals, groups, and local businesses to get involved and raise vital funds.
The role
As our Community and Volunteering Fundraiser, you’ll take the lead on growing our community fundraising income within a defined region. Through proactive outreach, you will build relationships with supporters, volunteers, and local organisations empowering them to fundraise on our behalf.
You’ll deliver a mix of supporter recruitment, stewardship and event coordination. From championing local partnerships and speaking at community events, to helping individuals turn their ideas into successful fundraisers, you will be the local contact for Family Fund in your region.
Working closely with our fundraising and marketing teams, you’ll adapt and promote campaigns that resonate locally, driving participation and long-term engagement. A natural relationship builder, you’ll also support and grow our network of volunteers to maximise regional impact.
About you
You’ll be passionate about making a difference, with experience in community fundraising, volunteer coordination, or a similar engagement-focused role. You’ll bring strong interpersonal and communication skills, with the ability to motivate and inspire supporters from all walks of life.
Organised and results-driven, you’ll manage multiple projects effectively, balancing supporter care with meeting fundraising targets. Comfortable working independently and as part of a wider team, you’ll be confident representing Family Fund in your community and beyond.
About us
Family Fund is a great place to work for great people. We provide a challenging and rewarding working environment where every staff member can make their mark.
We’re growing our collaborative and ambitious Fundraising Team at Family Fund, with exciting roles that will play a key part in helping us reach more families raising a disabled or seriously ill child.
We’re also recruiting for:
Corporate Partnerships Manager (New Business) – to build strategic new corporate partnerships that support our mission.
Philanthropy Manager – to develop and grow income through major donor and trust relationships.
Each role offers the chance to make a real impact, working alongside passionate colleagues in a values-driven organisation. If you’re looking for a meaningful role where your fundraising expertise can truly change lives, we’d love to hear from you.
We are a values based organisation and we aim to show our values in all that we do. Read our staff stories here, and see how our staff display our values every day.
We commit to inclusion, equity and diversity and we welcome applications from all parts of the community. Family Fund is a Disability Confident Leader. We will invite to interview all disabled applicants who meet the requirements for the role. If you have a disability, and are happy to let us know, please highlight this in your covering letter. We have also signed the Armed Forces Covenant and we welcome applications from the Armed Forces Community.
How to apply
Please complete the online application and submit your CV and a covering letter telling us how you meet the requirements for this role. Your cover letter should be no more than two pages long.
For more information, please read and download the job description.
The successful candidate must complete pre-employment checks that meet the Baseline Personnel Security Standard. This includes a requirement to undergo a right to work check and employment history verification.
Information
Location: Home – you must live in the Midlands or South of England
Closing date: 31 July 2025
Interview dates: 13 August 2025
Registered Charity
101 - 500
Our mission is to improve the day-to-day lives of families on a low income, raising a disabled or seriously ill child, or young person.
The client requests no contact from agencies or media sales.
Thank you!
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
You drive the digital engine: paid media, smart automation, and razor-sharp optimisation. Own the flow, reach, traffic, conversion and bring more supporters into the cause. You're the architect of growth.
As Digital Growth Manager, you’ll lead our digital performance strategy across paid media, funnel optimisation, supporter journeys, and CRO. You’ll manage multi-channel campaigns across Meta, Google Ads, YouTube, TikTok and beyond maximising ROI on a lean budget while scaling impact.
You know how to build journeys that move people across awareness, engagement, and giving and use data to drive every decision. From GA4 dashboards to A/B testing, from ad variants to AI automations, you live for insight and action. You’ll own digital budgets, shape full-funnel strategies, and make every pound stretch further.
If ROAS, CTRs, and conversion lifts make your heartbeat faster….. you’re our kind of marketer.
Key Responsibilities
Performance-Led Growth Strategy
- Drive measurable supporter acquisition, engagement, and retention across digital channels.
- Optimise marketing funnels for conversion across landing pages, forms, email journeys, and remarketing.
- Test, learn, and scale what works applying a performance mindset to everything from ad variants to user flows.
Paid Media Campaigns
- Plan and manage digital campaigns across Meta (Facebook/Instagram), Google Ads, YouTube, TikTok, and other emerging platforms.
- Execute campaigns focused on donor acquisition, lead generation, and income growth.
- Monitor and improve ROAS with agility, creativity, and cost-efficiency on a lean nonprofit budget.
Data & Analytics
- Use GA4, Meta Business Suite, and dashboards to analyse behaviour, report performance, and inform decisions.
- Run A/B tests, track CTRs/conversions, and apply insights to continually refine digital performance.
- Integrate CRM/email journey data with paid media for a full-picture view of campaign effectiveness.
Supporter-Facing Journey Design
- Understand and align messaging across the full donor lifecycle from acquisition to retention.
- Work closely with Product, Digital, Partnerships, and Programmes teams to maintain consistent messaging across every touchpoint.
- Collaborate on landing page optimisation, lead nurturing sequences, and re-engagement strategies.
Digital Budget & Strategy Ownership
- Develop and manage paid media budgets, allocating spend based on channel performance and campaign needs.
- Forecast campaign ROI and contribute to broader strategic planning around supporter growth and digital reach.
- Apply attribution insights to demonstrate digital’s impact on income and supporter value.
AI & Automation Integration
- Use AI tools for automation, campaign testing, variant creation, and supporter journey improvements.
- Confidently integrate AI-generated content/ad formats without compromising on tone or brand quality.
Cross-Team Collaboration
- Partner with in-house creatives, agencies, and freelance teams to execute campaigns with precision.
- Brief clearly, feedback constructively, and keep timelines tight across stakeholders.
What You Bring
- Proven experience running paid digital campaigns with a clear performance track record.
- Fluent in ad platforms, analytics, A/B testing, and funnel design.
- Strong grasp of audience segmentation, CRO, and lifecycle marketing.
- A strategic thinker who thrives on measurable growth, not just creative flair
- Alignment with our mission and values—you know why child hunger must end.
Bonus Skills (Nice to Have)
- Experience in charity or cause-based marketing.
- Familiarity with Mailchimp or equivalent marketing tools.
- Campaign experience during Ramadan, Dhul Hijjah, or with culturally attuned messaging.
- Previous line management or team leadership exposure.
Registered Charity
11 - 20
We are on a mission to end child hunger - one school meal at a time. Hunger doesn’t just mean an empty stomach. It keeps children out of school.
The client requests no contact from agencies or media sales.
Thank you!
About ARTICLE 19
For over 35 years, ARTICLE 19 has worked for a world where all people everywhere can freely express themselves and actively engage in public life without fear of discrimination.
Together with our partners, we:
- THINK: We develop cutting-edge research and legal and policy analysis to drive change worldwide.
- DO: We lead work on the frontlines of expression through our 9 regional hubs across the globe.
- PROPEL: We propel change by sparking innovation in the global freedom of expression movement.
When you work with ARTICLE 19, you’re not just joining an organisation – you’re joining a movement for a freer, fairer world.
Find out more about what we do on our website.
Your contribution to the team
You will support all financial aspects of budgeting, reporting, compliance and financial management of grants managed by ARTICLE 19, including all finance-related work with grant-receiving partners. The role is a key part of improving our programme delivery by supporting grant budget holders.
What you can expect in a typical day
- To support production of financial reports in compliance with donor and internal ARTICLE 19 requirements for a portfolio of projects managed by ARTICLE 19.
- To generate and review transactional reports and follow through as necessary with corrections and adjustments.
- To receive, process and account for expenditure by grant partners, including reviewing supporting documentation.
What you will bring to the role
- Qualified accountant with a CCAB recognised qualification, or working towards qualification, or qualified through relevant work experience.
- Understanding of accounting for restricted income and expenditure in line with international nonprofit financial reporting standards and donor requirements.
- Experience in partner due diligence and partner finance management, including reviewing financial capacity, assessing financial risk, and supporting partners to strengthen financial systems and compliance.
- Experience of working with overseas partners and offices, understanding different cultural and regulatory environments
For further details on the role and requirements, please see the job description on our recruitment system.
How to apply
If this has inspired you, please submit your CV and cover letter to our recruitment system.
We look forward to hearing from you!
Application Deadline: 20 July 2025
We appreciate that no candidate will meet every requirement of the role, if your experience looks a little different from what we’ve identified, and you think you can bring value to the role, we’d love to hear from you.
Our Reward Package
- Salaries are determined by our salary scale.
- We offer comprehensive benefits including a range of well-being plans; generous paid leave and public holidays; family friendly policies; generous sickness and absence leave.
Our Culture
We are a people centred and flexible employer, friendly and a passionate global organisation who live and breathe the same mission and values. We strive to be agile and work collaboratively and are committed to DEI and staff wellbeing.
Our commitment as an equal opportunities employer
Our mission is to welcome everyone and create inclusive teams. We celebrate individuality and encourage you to join us and be your authentic self at work with the freedom to have responsibility, autonomy, and creativity within your role.
