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We're looking for a highly organised Team Administrator to keep The Talent Tap running smoothly and provide administrative support across all aspects of our small team including finance, programme logistics, marketing and fundraising support. The role blends detail-oriented routine tasks with ad hoc support meaning no day looks the same, but there’s a high degree of predictability.

We’re looking for someone who has a strong attention to detail, excellent organisational skills, who is able to work independently to get things done but collaboratively to work as a team.

Key responsibilities

You don’t need to have experience in all of the areas below. We’re looking for potential and willingness to learn and develop.

Team administration

• Organise and coordinate team meetings, including scheduling and agendas
• Produce clear, accurate notes and track actions through to completion
• Support board administration, including preparing papers and circulating minutes
• Bookkeeping tasks such as raising invoices, processing bills and maintaining accurate and up-to-date financial records using accounting software (No finance qualification is needed, but you must bring strong attention to detail)

Programme administration

• Book accommodation, meeting rooms and travel
• Support with impact tracking and reporting
• Volunteer communication, scheduling and recordkeeping
• Coordinate and book virtual and in-person meetings and events

Marketing and fundraising administration

• Assemble and send out newsletters
• Maintain and update records in our contact management system (currently Pipedrive) and fundraising spreadsheets
• Support the team with other fundraising and marketing admin, such as updating the website, scheduling content on social media platforms, updating documents in Canva

About The Talent Tap

At The Talent Tap, we open doors to professional careers for young people in the places opportunity doesn't reach —through fully funded, in-person experiences and sustained support that stays with them. Our vision is a world where your postcode never limits your potential.

We support young people aged 17–24 who have the potential to succeed —and deserve the chance to prove it, because no one's career opportunities should be determined by where they grow up.

We deliver in-person opportunities at key moments through the year. In line with our new strategy, we are developing a holistic offer to support the young people we work with year-round.

What we can offer

Salary and pension: We are offering an FTE salary for the role of £28,000 FTE, pro-rated to 21 hours a week (our working week is 35 hours).

Annual leave: You will be entitled to 30 days of annual leave plus bank holidays (these will be pro-rated to reflect your hours).

Hours of work: As a remote and largely part-time team, we offer a great deal of flexibility. We’re ideally looking for someone who can work 21 hours/week spread over three or more days of the week. We need someone who can commit to some regular team meetings, including quarterly away days which might fall outside of your normal working pattern. Otherwise, we trust you to set the schedule which works best for you.

Location: Our team works remotely. The team does meet in London quarterly for away days, for which travel is paid for. Remote participation is possible to accommodate access needs.

Contract: This is a fixed term 1-year contract, with the possibility of extension subject to funding. You will have a probation period of 3 months.

Equity, Diversity, Inclusion and Belonging

As a strengths-based organisation, we value the unique perspectives, experiences and insights that each person brings to our team. We are a small, agile and highly flexible team committed to continual improvement. We believe in equity, diversity and inclusion and welcome all candidates to apply, especially those who can bring lived experience similar to the young people we support.  We welcome requests for reasonable adjustments to make the recruitment process more accessible.

We’re looking for an experienced digital fundraising or digital marketing professional who combines strategic thinking with a practical, hands-on approach. You’ll be confident leading projects, working collaboratively across teams and using digital innovation to deliver measurable fundraising and supporter engagement outcomes.

About the Veterans’ Foundation

The Veterans’ Foundation is one of the UK’s leading military charities, raising funds to support serving personnel, veterans and their families through a network of charitable organisations across the UK.

Since launching in 2016, we’ve awarded more than £40 million in grants to over 500 charities, helping improve the lives of thousands of members of the Armed Forces community.

As we enter our second decade, we’re investing in digital platforms, technology and the supporter experience that will help us reach more supporters, raise more funds and increase our impact.

The Opportunity

This is an exciting opportunity to join the Veterans’ Foundation at a pivotal moment in our development.

We’ve created this 12-month fixed-term role to lead a defined programme of digital fundraising and transformation projects that will strengthen our fundraising capability and create the foundations for the next phase of our growth.

Working directly with the Head of Fundraising & Engagement, you’ll lead the successful delivery of major digital initiatives, including the launch and optimisation of our new website, embedding Salesforce as our fundraising CRM, developing supporter journeys, delivering digital fundraising campaigns and introducing new digital products and platforms.

If you enjoy building, improving and delivering meaningful digital change, this is an opportunity to make a lasting impact on an organisation with ambitious plans for the future.

Key Responsibilities

As Interim Digital Fundraising Manager, you will:

· Lead the successful launch, optimisation and ongoing development of the Veterans’ Foundation website.

· Deliver digital fundraising campaigns that increase supporter acquisition, engagement, retention and income.

· Design and implement automated supporter journeys using Salesforce and associated digital platforms.

· Develop and optimise digital donation journeys and fundraising products.

· Introduce new digital products, platforms and technologies that enhance supporter experience and fundraising       performance.

· Manage relationships with digital agencies, suppliers and technology partners, ensuring projects are delivered on time, within budget and to a high standard.

· Develop reporting dashboards and performance insight to support evidence-based decision making.

· Use analytics, testing and supporter insight to continuously improve campaign performance and digital user experience.

· Work collaboratively across fundraising, communications and grants to maximise digital opportunities.

· Champion digital innovation and identify opportunities to improve systems, processes and supporter engagement.

· Contribute to the successful delivery of the Veterans’ Foundation Fundraising Strategy.

· Undertake any other duties appropriate to the role.

We’re looking for an experienced digital fundraising or digital marketing professional who combines strategic thinking with a practical, hands-on approach. You’ll be confident leading projects, working collaboratively across teams and using digital innovation to deliver measurable fundraising and supporter engagement outcomes.

To be considered for this role, applicants must have the right to work in the UK and be currently resident in the UK.

Essential

We’re looking for someone who can demonstrate:

· A proven track record of planning, delivering and optimising successful digital fundraising, digital marketing or supporter engagement campaigns that achieve measurable results.

· Successful delivery of digital projects involving websites, CRM systems and digital platforms, with the ability to manage multiple priorities and deliver to agreed timescales.

· Strong knowledge of digital fundraising, supporter journeys, email marketing, website management and social media, with the ability to use data, testing and insight to continually improve performance and supporter experience.

· Experience of working with CRM systems, ideally Salesforce, and the ability to use data to support segmentation, reporting, campaign delivery and strategic decision-making.

· Proven ability to manage external agencies, suppliers and technology partners, ensuring projects are delivered on time, within budget and to a high standard.

· Experience of monitoring, evaluating and reporting on campaign performance, establishing meaningful KPIs and presenting clear recommendations to stakeholders.

· Experience of managing project or campaign budgets, demonstrating value for money and return on investment.

· Excellent written communication, stakeholder management and project management skills, with the confidence to work independently, take ownership of complex projects and build effective relationships across the organisation.

· A proactive, innovative and solutions-focused approach, with the curiosity and drive to identify opportunities to improve digital fundraising performance.

Desirable

· Experience working within the charity, fundraising or not-for-profit sector.

· Experience of Salesforce or other CRM, marketing automation or customer journey platforms.

· Experience using digital analytics and reporting tools, such as Google Analytics, Power BI or Looker Studio.

· An understanding of fundraising regulation, data protection and digital marketing best practice.

· Experience of digital product development, user experience (UX), conversion rate optimisation (CRO) or website optimisation.

· Experience of delivering organisational change, digital transformation, or implementing new digital systems, platforms or ways of working.

Why Join Us?

This is an opportunity to shape the future of digital fundraising at one of the UK’s leading Armed Forces charities.

Over the next 12 months you’ll lead projects that will transform how we engage supporters, strengthen our digital fundraising capability and create the platforms and experiences that underpin our future growth.

Your work will help us reach more supporters, raise more sustainable income and enable more funding to reach the charities supporting serving personnel, veterans and their families across the UK.

If you’re motivated by creating meaningful change and want to leave a lasting legacy, we’d love to hear from you.

Our client is a national charity dedicated to tackling anti-Muslim hate and supporting those affected by it. Through victim support, research, community engagement and policy influence, they work to challenge Islamophobia and create lasting change. They are now recruiting for an Interim Head of Helpline to oversee the day-to-day delivery of the the charity's anti-Muslim hate crime support helpline, ensuring the service is trauma-informed, victim-centred, and compliant with legal and ethical obligations. This role is initially a 6 month fixed term contract with possibility of extension.

As Interim Head of Helpline, you will manage the daily operations of the hate crime helpline, supervising a small team of a Helpline Advisors and Supervisors, overseeing rota planning and shift scheduling and handling complex case escalation and safeguarding. You will monitor call volume and produce impact reports and will ensure data protection and GDPR compliance. You will also manage critical relationship development with Police, CPS and other statutory agencies and civil society partners

To apply for this role, you must have demonstrable experience of managing support services (not necessarily helplines). You must have knowledge of hate crime, safeguarding, and equality issues, and will have the ability to manage rotas and staff teams effectively. You will be an excellent communicator with strong data management, and report writing skills, and will ideally have an understanding and knowledge of anti-Muslim hatred and Islamophobia.

To apply for this role, please initially submit your CV (in Word format) - cover letters are not required at this stage. Please only apply if you are available immediately or have no more than a 1 month notice period.

The charity & Prospectus are both committed to creating a diverse, inclusive and equitable workplace. We welcome applications from candidates of all backgrounds and particularly encourage applications from individuals with lived experience of the issues affecting the communities the charity serves. Recruitment decisions are made solely on merit, and reasonable adjustments will be provided throughout the recruitment process where needed.
 

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 60,000 young people each year at its 46 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for a high-calibre candidate who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as Centre Leader at our IntoUniversity centre in Bristol. You will have responsibility for running your IntoUniversity centre, including managing your team, planning and delivering the programme, liaising with external stakeholders and meeting IntoUniversity’s targets for delivery.

A substantial element of this role is delivering our education programme to children and young people aged 7-18, so you will need to have a genuine passion and enthusiasm for working with young people, including leading a class of 30 from the front, working with small teams of children and providing one-to-one support.

The role at a glance 

Contract

Full-time, permanent 

Start date

As soon as possible as agreed with sucessful canididate 

Working hours

Monday and Thursday: 9:30am – 6:00pm
Tuesday, Wednesday and Friday: 9am – 5:30pm

(Some additional weekend & unsocial hours will be required)

Salary

£37,300 per annum

Location

IntoUniversity Bristol East

Application deadline

9am Monday 24th August 2026

Interview Day (in-person)

Monday 7th September 2026

Please ensure that you are available on these dates

Not many people get to have a job title that rhymes. But what matters most isn’t the title. It’s what the role makes possible. 
 
Good systems enable better care.
 
Behind every donation, every thank you and every supporter relationship is someone making sure the details are right. 
 
We’re so grateful for all our supporters. We want them to feel valued as they generously support our mission to empower churches to end homelessness in the UK. And to do that well, we need someone who is passionate about people, data and systems. Accurate supporter data is at the heart of great supporter care.

Are you highly organised, great with people and confident working with CRM systems? Do you have excellent attention to detail and enjoy improving processes, data quality and reporting? 
 
This is an exciting, varied and hands-on role combining supporter stewardship, CRM management, fundraising administration and reporting. You’ll play a key role in ensuring supporters receive excellent care, while helping us maintain accurate data, improve our processes and make better use of our systems.
 
As part of a small but growing team, you’ll work closely with colleagues across the organisation, so the ability to build strong relationships and collaborate effectively is essential. The role includes a mixture of supporter care, donation processing, CRM administration, reporting and process improvement, so you’ll enjoy balancing detail-focused work with building positive relationships.

We are passionate about combining professional excellence with spiritual passion. The first quality we look for in our staff is a commitment to our mission, matched by integrity and a desire to live out our values. A deep commitment to the Christian faith is essential, alongside the ability to communicate the nuance of our faith-driven work sensitively, maturely and passionately. 

We are a relational and flexible charity. This role is hybrid so you can work from any of our offices in Peterborough, Nottingham, Norwich or Cambridge. We value time together, so the team meets in Peterborough each Wednesday, with the option to work from home up to two days a week. 

We are committed to staff wellbeing and offer a range of benefits including generous annual leave, retreat days, sabbatical leave, an employee assistance programme and a generous workplace pension.

Help us strengthen how we use data to serve our mission. 

Help us empower churches to end homelessness in the UK. 

We're looking for a passionate and community-minded Digital Communities and Creator Fundraising Officer to help us grow our presence across the creator, gaming and digital communities’ space.

This is an exciting opportunity for someone who understands online communities and digital culture, and who can build meaningful relationships with content creators, contacts in the games industry and our supporters. You'll play a key role in delivering innovative fundraising campaigns, nurturing our online communities and helping to develop new opportunities that generate income and awareness for Samaritans.

Contract terms:

• £32,500 & £35,000 (FTE) per annum, plus benefits
• Fixed Term Contract (18 months)
• 35 hours per week (full time) – we will also consider part time or job share
• We are passionate about flexible working, talk to us about your preferences
• Hybrid, linked to our Ewell (Surrey) office
• We value meeting in person and working collaboratively. We work in person around 2 days or more per month
• 28 days annual leave, plus bank holidays (pro-rata)

What you'll be doing:

Reporting to the Events Fundraising Manager for Gaming and Streaming, you'll support the delivery and growth of creator-led and digital fundraising programmes. Working across fundraising, digital and marketing teams, you'll help engage supporters, strengthen community relationships and create exceptional experiences that inspire long-term involvement.

Whether you're moderating conversations in online spaces, supporting fundraising events, identifying new creators to work with or gathering insights to improve performance, you'll be at the heart of Samaritans' engagement with digital communities.

Key responsibilities:

• Deliver engaging fundraising campaigns and events for content creators, gamers and digital communities.
• Build and nurture relationships with supporters through online community management, social media engagement and tailored stewardship.
• Identify and engage new creator and community fundraising opportunities, including representing Samaritans at industry events.
• Use data, insights and supporter feedback to improve performance, grow income and enhance the supporter experience.
• Provide fundraising guidance and support to ensure supporters have a positive and compliant fundraising journey.

What you’ll bring:

Essential

• Experience in fundraising, community management or a similar relationship-focused role.
• Knowledge of creator, gaming or digital communities, with experience growing and engaging online audiences.
• Strong communication and relationship-building skills, both online and in person.
• Excellent organisation skills, with the ability to manage multiple priorities.
• A data-driven approach, using insights to improve performance and engagement.
• Confidence using digital tools and platforms, including Microsoft Office.
• Emotional resilience and the ability to work sensitively in a mental health-focused environment.

Desirable

• Experience in charity fundraising or supporter engagement.
• Knowledge of platforms such as Tiltify and creator-led fundraising.
• Experience representing an organisation at events, conventions or expos.
• Experience using CRM systems or databases.

For full details, please see the Job Description and Person Specification

Why Samaritans?

At Samaritans, you’ll join a values-led organisation with a powerful mission. You’ll be part of a collaborative and supportive team where your voice matters, your expertise makes a difference, and your work helps save lives.

We offer flexible hybrid working, great benefits, and the chance to make a tangible difference in suicide prevention across the UK and Ireland. To find out more about Samaritans, please read our recruitment brochure.

We are committed to building a diverse and inclusive organisation that reflects the people we support and who support us. We welcome applications from people of all backgrounds and walks of life. We are committed to creating an inclusive culture where everyone feels seen, heard and supported, at all levels of the organisation.

Apply now

If this sounds like the opportunity for you, we’d love for you to apply. You will be asked to answer some short application questions and to upload your CV. If you require adjustments at any stage of the recruitment process, please let us know.

Applications close: midnight on 31st August 2026

Shortlisted candidates will be contacted by 4th September

Online Interviews: 9th & 10th September

At Samaritans, human connection is at the heart of everything we do. 

We do not use AI at any stage during the selection process. Your application will always be carefully reviewed by the recruiting manager or a member of the Talent Attraction Team. 

We kindly ask that you avoid using AI tools to generate your application or interview answers. We want to hear your own ideas, insights, and writing style so your unique strengths can shine through. We recognise that some candidates may use assistive technology or tools to help with accessibility, structure or grammar.   

We are looking for an experienced and enthusiastic Events & Customer Experience Duty Manager to join our Events team at Enable! 

The Events & Customer Service Duty Manager is responsible for leading the delivery of an exceptional customer experience across Enable's venues, ensuring the smooth and effective operational delivery of events and day-to-day activities. The role will champion customer service excellence, leading front-of-house operations and ensuring every visitor receives a professional, welcoming and consistently high-quality experience.

 The role will lead front-of-house teams, coordinate operational activity, resolve customer issues and ensure that all customers, visitors, clients and stakeholders receive a consistently high standard of service.

Working as part of the operational management team, the Events & Customer Service Duty Manager will take responsibility for the successful delivery of events and venue operations on a day-to-day basis. The role will provide an opportunity to develop the customer experience and operational management.

About Us: 

Enable is a charity dedicated to improving people's wellbeing and strengthening local communities. We work with councils, charities and other local organisations to deliver health, leisure, community services and events that enrich people’s lives and strengthen our local community.

At Enable, we value our employees and our culture, focusing on embracing diversity and fostering an inclusive, flexible and fun environment for employees to perform at their best. On top of a competitive salary and flexible working environment, employees will also receive:

Benefits: 

• 30 days of annual leave (plus 8 bank holidays)
• Life Insurance
• Reward Schemes (RewardHub Membership, wellbeing budgets and cycle to work)
• A variety of social and wellbeing activities each month
• Mental Health & Wellbeing Perks (Monthly talks, Wellbeing Hour, etc)
• Gym Membership

Reports to: Facilities & Operations Manager

Based: Wandsworth 

Salary: £32,000 per annum

Contract: Permanent, Full Time

Work Arrangement: 40 hours per week, Office, Rota Based

DBS: Enhanced

Role Overview: 

The Events Team are a busy, creative, tight knit group of vibrant professionals who are looking for someone to join the team who pride themselves in 5 start customer service and going the extra mile for their clients. In the Events Team we celebrate creative problem solving, autonomy and integrity in our approach to work. 

Main Duties/Responsibilities:  

Customer Experience

• Deliver a consistently high standard of customer service across all customer touchpoints
• Act as a visible and approachable presence for customers, clients and visitors
• Proactively identify opportunities to improve the customer experience
• Respond to customer queries, feedback and complaints in a professional and timely manner
• Resolve issues effectively, escalating matters where appropriate
• Ensure customer feedback is captured and used to support service improvements
• Promote a positive, welcoming and inclusive environment for all customers and visitors

Event and Operational Delivery

• Take operational responsibility for the smooth delivery of events and activities during duty manager shifts, including build, live and break
• Ensure all operational areas are prepared and ready for customers and event attendees.
• Monitor customer flow, queues, facilities and overall customer experience
• Respond quickly and effectively to operational issues and unexpected situations
• Ensure agreed event plans, procedures and customer service standards are delivered
• Work closely with event organisers, contractors, suppliers and internal teams to support successful event delivery.
• Produce high-quality End of Day Reports, identifying trends, lessons learned and opportunities to improve operational process and the customer experience, making recommendations to management to support continuous improvement
• Carry out pre-event venue readiness inspections to ensure all customer-facing areas, equipment and facilities are presented to the highest standard prior to opening
• Ensure venues are reinstated to operational standards following each event, identifying any maintenance, cleaning or operational issues requiring follow up

Team Support

• Lead, motivate and support customer service and front-of-house teams during events and daily operations.
• Provide clear briefings and ensure staff understand their roles and responsibilities
• Monitor team performance and provide coaching and feedback
• Support the induction and training of new team members
• Promote a positive team culture focused on excellent customer service
• Address poor performance or conduct issues in line with company procedures, escalating where necessary.
• Develop, implement and maintain consistent customer service standards across all venues, events and front-of-house operations
• Lead and follow through on receiving customer feedback 
• Support commercial objectives through strong customer engagement and insight
• Lead by example, demonstrating professional and exceptional customer service standards at all times
• Foster a collaborative working environment, encouraging effective communication and teamwork across operational departments

Health, Safety & Compliance

• Ensure the event operates in accordance with relevant health and safety procedures
• Respond appropriately to incidents, emergencies and safeguarding concerns
• Complete and maintain accurate operational and incident records
• Ensure staff follow relevant policies, procedures and risk assessments
• Support the safe evacuation, invacuation, lockdown and other emergency procedures where required
• Report any hazards, incidents or operational concerns to the appropriate manager

Communication and Administration

• Maintain effective communication with colleagues, managers, customers and stakeholders
• Complete shift handovers and operational reports
• Record customer feedback, incidents and service issues accurately
• Support the monitoring of customer service performance and operational standards
• Contribute to team meetings, service reviews and continuous improvement activity

Skills and Experience:  

Essential

• Experience working in a customer-facing operational environment
• Experience delivering a high standard of customer service
• Experience supervising, leading or supporting a team
• Excellent communication and interpersonal skills
• Ability to remain calm and professional under pressure
• Strong problem-solving and decision-making skills
• Ability to work flexibly, including evenings, weekends and event days
• Good organisational and administrative skills
• Full UK driving License

Desirable

• Experience working in events, hospitality or similar operational environment
• Experience handling customer complaints and challenging situations
• Experience working in a busy venue or high-volume customer environment
• Experience supporting staff training and development
• Experience with customer feedback systems or performance monitoring

Key Competencies

• Customer-focused
• Operationally effective
• A confident communicator
• Calm under pressure
• Solution-focused
• A positive team leader
• Organised and proactive

This is an exciting opportunity to be a part of a company that positively impacts the community around them! If you are someone that is motivated by a desire to enrich the lives of others and make a genuine difference, then please Apply Now and follow the prompts. 

Enable is strongly committed to creating a diverse and inclusive workplace and is an equal opportunities employer. We value diversity and encourage applications from candidates from all backgrounds. We believe that the more inclusive we are, the better our work will be. To find out more on our approach to Equality, Diversity and Inclusion, please visit our website. 

Facilities Officer

Croydon Almshouses | South Croydon
Permanent |£39,800 per annum | 37.5 hours per week

About us

There aren’t many organisations that can say they’ve been serving their community for over 550 years. Croydon Almshouses (CA) can and we’re proud to be the oldest charity in Croydon, rooted in a long-standing commitment to local people and place.

Since 1447, we’ve provided almshouse accommodation to older people with a connection to Croydon who are negatively affected by poverty. For the past 40 years, we’ve also awarded grants to voluntary, community and faith sector organisations, and individuals across the Borough.

Now, our focus is firmly on what comes next. Our vision is to create thriving communities where everybody can live with dignity and independence, using our resources and agility to reduce the impact of poverty on people in Croydon.

To help us deliver this, we’re recruiting an experienced Facilities Officer, to support the Property & Estates Manager (PEM) in the day-to-day operation and management of its almshouses and the wider CA Investment Property Portfolio.

Essential criteria:

· A proven track record of experience working within facilities management and property maintenance

· Experience of coordinating and monitoring contractors and ensuring works are completed to an appropriate standard

· Experience of carrying out inspections, identifying defects and maintaining accurate records

· Understanding of building maintenance programmes

· Knowledge of health and safety requirements, fire safety, water hygiene, asbestos awareness, COSHH and general building compliance

· Legionella Awareness Training and Fire Safety Awareness training

Interested?

If you are an experienced Facilities Officer wanting to provide high level support at an ambitious local organisation, we’d love to hear from you.

Closing date: Thursday 3rd September, 9am

Interview date: Monday 14th September, in person

About the opportunity

We are now recruiting for a Programme Coordinator for our schools in Birmingham.

• The Birmingham Programme Coordinator (maternity cover) oversees a caseload of up to seven partner schools. They manage the logistics and organisation of each school’s tutoring programme, working closely with the schools and pupils and managing the pool of volunteer tutors. They attend the weekly tutoring sessions at each school, as well as overseeing the quality of face to face and online tutoring, always working to deliver a great impact.
• The Birmingham Programme Coordinator (maternity cover) supports the recruitment of volunteer tutors, manages the tutor sign up process, develops relationships with schools including their Senior Leadership Team and subject teachers, collects data for monitoring and evaluation purposes, and works with other internal teams on business development opportunities.

Deadline: Sunday, 30th August 2026
Interviews:On a rolling basis. Early application is advised.
Start date: Ideally, Monday 21st September 2026
Contract and hours: Full time, 12-month fixed-term maternity cover contract. A full working week is 37.5 hours.

Please note, a valid driving licence with access to a car for work purposes is essential for this role.

Duties and responsibilities
 

• Responsible for the delivery of Action Tutoring’s tutoring programmes in partner schools, whether online or face to face. This includes working closely to manage all key stakeholders: schools, pupils and volunteer tutors; regularly attending weekly tutoring sessions; leading on reviewing and improving programme delivery, using data to reliably assess programme performance.
• Responsible for overseeing the quality of tutoring, engaging in quality assurance processes, and providing feedback to volunteer tutors to ensure effective and impactful delivery. Provide regular check-ins with tutors to ensure ample support and guidance is given to provide targeted tuition to pupils.
• Develop and strengthen relationships with key stakeholders in partner schools, including members of the Senior Leadership Team and subject teachers. Maintain clear and timely communication with relevant school staff, offering regular check-ins with key school stakeholders, and contribute to impact reporting to schools. Supporting the Programme Manager with strategies to retain and sustain school partnerships.
• Update and accurately maintain Action Tutoring’s database, including collecting timely data for monitoring and evaluation purposes, such as attendance records, baseline and interim assessments and pupil surveys. Reporting regularly on key performance indicators to key stakeholders and using them to enhance programme delivery. Work with the Programme Manager on business development, approaching new schools that might be interested in working with Action Tutoring.
• Proactively report to the Programme Manager on the details of Action Tutoring’s operations in their partner schools.

Person specification 

Qualification criteria:
 

• The right to work in the UK.
• A valid driving licence with access to a car for work purposes.

We are looking for some of the following attributes, though you might be more experienced in some areas than others:
 
Being the sole representative for a partner school, you will need to use your ability to work independently and with initiative, often organising your own time to meet deadlines. You’ll also need to have a strong aptitude for developing relationships with a range of stakeholders ensuring you uphold high standards of communication and adapt your style for different audiences. The nature of this role will also require you to demonstrate adaptability, resilience and the ability to cope with some uncertainty. 
 

This position would suit you if you’re looking to develop your experience in the education or charity sectors. Existing experience of working with young people and/or project management in a charity or education setting would be an asset. As a charity that values and celebrates people's diversity and champions opportunities for all young people, we are keen to receive applications from people who have experienced disadvantage and from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. The role would be best suited if you are committed to equality, diversity and inclusion, as well as, committed to promoting and safeguarding the welfare of children.

You will be likely be more successful in this role if you have: 
 

• Experience of working with young people and/or project management. 
• Evidence of an interest in education and/or the third sector

How to apply:

To apply for this position you will need to complete and attach an application form to your application. To do this, please download the attached application form, complete the sections in full and save the new file, and then click the 'apply' button.

You will be able to upload the completed application form on the next page.

Applications without an attached application form will automatically be discounted. We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help you with making the application process work for you.

Job description

Location: Westminster, London

Contract: Permanent

Salary: £33,524 per annum for 35 hours per week over 5 days, based on an FTE salary of £33,524 per annum (NJC Scale Range 15–19) inclusive of London Weighting, pension and other benefits. 

Hours of work: 35 hours per week, Monday – Friday, excluding breaks.

Annual leave: 35 days including bank holidays / Statutory Holidays 

Closing Date: Monday 31st August 2026

JOB PURPOSE

The postholder will help the people accessing our services to engage with pre-employment support to build the skills, confidence and resilience needed to gain future employment. This will be achieved through one-to-one support sessions, designing and delivering pre-employment workshops, digital inclusion initiatives, and volunteering opportunities. By providing guidance and meaningful engagement, the postholder will help clients develop transferable skills, improve digital literacy, and gain valuable experiences that supports their journey into sustainable employment. 

MAIN DUTIES 

• To provide a safe, inclusive and welcoming service for those who are seeking to gain employment, training or volunteering opportunities, including exploring goals and available support.

•  To support a caseload of clients one-to-one who use the service in developing tailored self-development plans that identify opportunities for pre-employment support, digital literacy, volunteering and other meaningful activities in order to gain future employment.

•  To develop and facilitate pre-employment workshops that support clients to build transferable skills, increase confidence, and prepare for future employment opportunities. Independently run training sessions and group programmes, managing all aspects of delivery. Sessions will typically be facilitated on a lone-working basis.

• To develop and facilitate training or group programmes both internally and across external organisations as appropriate. Independently run training sessions and group programmes, managing all aspects of delivery. Sessions will typically be facilitated on a lone-working basis.

• To design and deliver digital inclusion activities that support clients to develop digital skills, improve confidence in using technology, and access online services – sometimes working in partnership with other agencies to enhance delivery and reach.

• To build and maintain positive relationships with employment, training and volunteering organisations and partners, including attending off-site networking events.

• To participate in Employment, Training and Volunteering drop-in services and events to allow varied points of access for clients to engage with support, including at the Passage Resource Centre, at Passage accommodation projects and with external partners.

• In partnership with Fundraising colleagues, develop and implement opportunities for our corporate partners to deliver training or get involved in volunteering.

• To work with the Lived Experience Project Manager to ensure we provide opportunities for clients to get involved in the shaping of the service to further develop the project appropriately.

• To deliver client work and workshops in line with defined Key Performance Indicators and ensure accurate data inputting on our In-Form database in a timely fashion and produce data for reports as requested.

• To participate in weekly client reception shifts alongside the wider Community Services Team.

• In conjunction with your Line Manager to continuously develop the role to ensure that all tasks are being undertaken in an effective and appropriate manner which meets the strategic aims and objectives of The Passage.

• To participate in internal/external meetings as required, and attend training events, conferences and other functions as necessary.

• To participate in regular supervision, case managements and annual appraisal, and help to identify your own job-related development and training needs.

• To ensure that all The Passage policies and procedures are being adhered to.

• To contribute to the effective implementation of The Passage’s Equity, Diversity and Inclusion Policy as it affects both The Passage and its work with vulnerable adults.

• To at all times undertake your role in a professional manner maintaining a high-quality standard of work, and to always work in accordance with the aims, values and ethos of The Passage 1.

• Undertake any other duties that may be required which are commensurate with the role or per organisational requirements.

Note: This Job Description summarises the main responsibilities of the role at the time of writing. As the organisation and digital activity continue to develop, the role may evolve in consultation with the postholder.

Person Specification: 

This person specification sets out the essential abilities and qualities that will be used in the selection criteria for the post. When completing your application form, please address criteria E1 to E7 and K1 to K4 demonstrating your experience and knowledge and give evidence of your experience and abilities.

EXPERIENCE 

E1 Experience of working in a similar post, either a paid or voluntary capacity, supporting disadvantaged groups into work or volunteering

E2 Experience of working with a diverse range of partner organisations to achieve positive outcomes

E3 Experience in supporting individuals to identify their strengths, set personal goals, and take steps toward achieving them

E4 Experience of designing and developing group workshops independently, training sessions, or structured programmes that would support individuals to build skills (or confidence in delivering training sessions).

E5 Experience of managing a complex caseload and working within an evidence-based practice framework to meet targets and Key Performance Indicators

E6 Experience in using digital tools and platforms (e.g. Microsoft Office, online job search tools, email, video calls etc.) and confidence in delivering training in these areas. E7 Experience of working with databases and recording systems to evidence your work (training will be provided) 

KNOWLEDGE 

K1 Knowledge of accredited training programmes and how to increase access for vulnerable individuals

 K2 Knowledge of how to influence and practice positive engagement

 K3 Knowledge of how to support and provide guidance to individuals and how to draw up a personalised development plan

 K4 Understanding of ways of working with partners to add value and capacity to a service

Based in Bristol | Field-based across Bristol, Bath, Gloucestershire, Wiltshire, South Gloucestershire & North Somerset

We’re looking for an experienced trade union organiser to lead campaigns, grow our membership, support activists and deliver outstanding representation.

The role

Our 1,200 staff work across 12 UK regions and our national centre in London. Regional offices support the work of local branches, helping to represent, recruit, organise and retain members, as well as making key contributions in areas such as campaigning, strategies for negotiation and bargaining, and actions against discrimination.

As a Regional Organiser, you’ll be playing a hands on, day to day leadership role, as well as acting as an advocate of the union. Guiding, supporting and developing local branches and activists to ensure the strongest possible workplace organisation, you’ll identify activist training and development needs, provide coaching and mentoring to stewards and branch officers, and manage a small team of area/local organisers. Additionally, you will lead negotiations, represent members individually and collectively, and help branches to develop effective systems and processes for handling casework.

The person

What we’re looking for...

• An understanding of our movement, its pressures and drivers, with a passion for equality.

• Ability to provide advice and guidance on the effective organisation of key branch duties (eg maintaining membership density, activist base enhancement, supporting employers with major restructuring, maintaining confidence in union ability to influence outcomes, oversight of case work and reducing response times).

• Good knowledge of key employment law, including developing case law and upcoming changes that may affect members.

• Good understanding of the political landscape and how this might impact our approach.

• Ability to manage a team of staff, with a willingness to collaborate and to lead by example.

• Excellent communication and advocacy skills, with proven ability to manage high level negotiations and representation of cases in challenging situations.

• Ability to build and strengthen relationships with key stakeholders, ability to influence and engage at all levels eg activists, democratic bodies/committees.

• Strategic project management experience, including budget management. Ability to develop strategies and solutions to solve complex problems.

Please refer to the job description and person specification for full requirements for this role.

This is a field based role and you will need to be able to travel in and around the South West region, including to our regional offices in Bristol, Exeter, Taunton and Poole, as required and occasionally to London for training, meetings or other purposes. The South West region covers a large area from Wiltshire to Cornwall.  However, for the foreseeable future we expect this post to be based in the Bristol office and will be supporting our branches in the north of the region (Bristol, Bath, South Gloucestershire, North Somerset, Wiltshire and Gloucestershire).

How to apply

To apply for this opportunity please download and complete the General application form, referring to the job description and person specification.

Please note that only the relevant application form will be accepted. CVs will not be accepted.

The completed application form, along with the Recruitment and Disability Monitoring Form, should be sent by email.

Please save each of your documents to include your full name, followed by job title, region/dept and reference.

Completed application forms must be received by no later than 11:59pm Sunday 13 September 2026.

In-person interviews will be held in our Taunton office on Tuesday 29 September 2026. 

Please see a map of our regions.

About UNISON

UNISON is the UK’s leading public services trade union, with over 1.3 million members working in the public sector, private, voluntary and community sectors and in the energy services. We employ approximately 1,200 staff, with around 370 at our national centre in Euston in central London and the remainder in our 12 regions across the UK, including Northern Ireland.

UNISON is a dynamic, progressive union, committed to equality. We encourage men and women of all ages, Black and minority ethnic groups, disabled people, lesbian, gay, bisexual and transgender people to work with us.

The primary purpose of this role is to lead Together Active's Active Environments work, creating the conditions for physical activity to become a safe, easy and attractive choice for everyone. Working across systems, sectors and communities, you will influence the design, development and use of places and spaces so they enable more people to be active, with a particular focus on those experiencing the greatest inequalities.

You will provide leadership for Together Active's Active Environments agenda, building strong partnerships across local authorities, planning, transport, health, education, environmental organisations and community groups to influence long-term change. Through advocacy, collaboration and place-based working, you will champion the role that active environments play in improving health, reducing inequalities and supporting more environmentally sustainable communities.

The Worker Support Centre (WSC) is a Scottish charity working in partnership with migrant workers at risk of exploitation across Scotland to secure their rights, challenge labour exploitation, build collective power, and drive lasting law and policy change. We are an evidence-led, worker-driven organisation with strong governance and a growing track record of policy impact. We're building a movement of people who welcome all workers, working towards a world where we are all safe, valued and respected at work — no matter our job or nationality.

WSC operates a worker-driven structure that places migrant workers at the centre of our governance and decision-making. We deliver casework alongside worker-led organising and policy advocacy, supporting migrant workers in seasonal agriculture and social care to meet basic needs and to understand and exercise their rights, including through our Worker Power programme, which builds solidarity between workers and within communities.

This is a new, senior role bringing together fundraising and communications leadership at WSC. The Fundraising and Communications Manager will lead the strategic direction for both functions, with a particular emphasis on hands-on delivery of fundraising activity — building relationships with trusts, corporate partners and individual donors, and securing the income that underpins WSC's growth.

On the communications side, the postholder will set strategy, editorial direction and quality standards, working closely with and line managing the Senior Communications and Movement Building Officer, who leads day-to-day content and campaign delivery. This is a role for someone who can operate strategically with the Executive Director and Board while remaining close to the detail of funding applications, donor relationships and income targets.

Key Responsibilities

Strategic Leadership

● Lead the development and delivery of an integrated Fundraising and Communications strategy that grows WSC's income and public profile in support of organisational goals.

● Advise the Executive Director and Board of Trustees on income generation, funding risk, and public positioning.

● Own annual fundraising and communications targets, budgets and KPIs, reporting regularly on progress.

● Work collaboratively with the team on both fundraising and communications work.

Fundraising (primary delivery focus)

● Lead on identifying, cultivating and securing funding from trusts, foundations, statutory sources, corporate partners and major donors, with hands-on responsibility for research, applications and relationship management.

● Develop diversified income streams, including individual giving, community fundraising and philanthropic support.

● Write and submit compelling funding proposals and grant applications, working closely with the Executive Director and programme colleagues to develop a strong case for support and evidence impact.

● Build and maintain funder relationships, including stewardship, reporting deadlines and site visits.

● Maintain the funder pipeline, income tracking and forecasting, and provide regular financial reporting to the Executive Director.

● Ensure fundraising activity complies with charity governance, fundraising regulation and data protection requirements.

Communications (strategic oversight and delegated delivery)

● Set the strategic direction for WSC's communications, ensuring it amplifies the voices of migrant workers and supports movement-building, policy influence and fundraising goals.

● Develop streams of work specifically targeting Scottish Government pledges on areas including fair work, human trafficking, migrant integration, housing and poverty, working with policy colleagues to shape public messaging.

● Provide direction, editorial oversight and quality assurance for content produced by the Senior Communications and Movement Building Officer, including the website, social media, press, newsletters and campaign materials.

● Act as WSC's senior media contact, and through the Senior Communications and Movement Building Officer ensure appropriate relationships are built with journalists to secure profile-raising opportunities on migrant worker rights, fair work and labour exploitation.

● Ensure consistent brand, tone of voice and values-led, worker-centred storytelling across all communications channels.

● Oversee communications that support fundraising campaigns, donor communications and public engagement.

Line Management

● Line manage the Senior Communications and Movement Building Officer, including regular supervision, goal-setting and professional development.

● Support the Senior Communications and Movement Building Officer to deliver day-to-day content, campaigns and movement-building communications activity in line with agreed strategy.

● Manage freelancers, agencies or consultants (for example design, digital or PR support) as required.

Governance & Reporting

● Ensure compliance with fundraising, charity, data protection (GDPR) and safeguarding legislation across fundraising and communications activity.

● Maintain accurate fundraising and communications databases (CRM, Mailchimp and similar), and provide regular reporting and analysis to the Executive Director and Board.

● Support the Executive Director and Board in reporting income and impact to funders, trustees and other stakeholders.

● Participate in the WSC Senior Management Team, helping review alignment of WSC’s work with strategic vision. 

Participation & Values

● Champion WSC's worker-driven governance model, ensuring workers' voices lead our fundraising and communications narratives.

● Collaborate with policy, casework and operations colleagues to align fundraising, communications and organisational priorities.

● Co-produce fundraising and communications outputs with workers, prioritising their voices, interests and concerns.

● Actively contribute to a values-led, inclusive and collaborative working culture.

Person Specification

Knowledge, skills and experience

Significant experience in fundraising, with a demonstrable track record of securing income from trusts, corporate partners and/or individual donors (Essential)

Experience developing and delivering fundraising and communications strategies (Essential)

Experience writing successful funding proposals, grant applications and funder reports (Essential)

Strong track record in communications, with experience overseeing brand, messaging and multi-channel content (Essential)

Experience managing staff (Essential)

Excellent written and verbal communication skills, with the ability to tailor messaging to different audiences (Essential)

Experience of budget setting, monitoring and income forecasting (Essential)

Understanding of charity governance, fundraising regulation and data protection (GDPR) (Essential)

Experience using a CRM or donor database and digital communications tools (e.g. Mailchimp) (Essential)

Knowledge of, or strong interest in, labour rights, migrant rights and/or human rights issues (Essential)

Knowledge of accessible and inclusive communications, and values-led, ethical storytelling (Essential)

Strong project management and organisational skills, with the ability to manage multiple priorities (Essential)

Experience of media relations and press office activity (Essential)

Desirable experience:

Direct experience of migrant worker rights, labour exploitation or related sectors 

Experience managing external agencies, freelancers or consultants 

Media trained

Membership of the Chartered Institute of Fundraising

Lived experience of precarious work and/or the immigration system

Intermediate level or above of languages spoken by workers WSC partners with, e.g. Russian, Filipino.

Qualifications

● Advanced level degree or equivalent professional experience in Fundraising, Communications, Marketing, or a related field (Essential).

Do you believe that great organisations are built by supporting great people?

We’re looking for an experienced and people-focused HR Officer to join our friendly and ambitious team. This is an exciting opportunity to play a key role in supporting people who make a real difference to people’s lives every day across North and West Kent.

As our HR Officer, you’ll work closely with managers across the organisation, providing proactive support throughout the employee lifecycle. From recruitment and onboarding to employee wellbeing, learning and development, policy implementation and HR administration, you’ll help create a positive and inclusive workplace where people can thrive.

What you’ll be doing:

• Supporting recruitment campaigns and onboarding processes
• Providing HR advice and guidance to managers and colleagues
• Maintaining HR records and ensuring compliance with employment legislation
• Supporting wellbeing, engagement and learning initiatives
• Assisting with employee relations matters and policy development
• Helping us continue to build an inclusive, supportive and high-performing workplace culture

We’re looking for someone who:

• Has HR experience and a sound understanding of employment practices
• Is highly organised with excellent attention to detail
• Communicates confidently and builds positive relationships
• Brings warmth, discretion and professionalism to every interaction
• Shares our commitment to supporting colleagues and delivering excellent services to our communities

Why join us?

At North & West Kent Citizens Advice & Kent Law Centre, you’ll be part of a forward-thinking charity helping thousands of people find a way forward every year. You’ll join a supportive team, contribute to meaningful work and have the opportunity to make a real impact on the experience of our staff and volunteers.

For further information, please download the job pack on our website via the Redirect button.

How to apply

Please send your CV, together with a short covering statement explaining why you are interested in the post and how your experience meets the role requirements.

There is no closing date — we are accepting applications until the position is filled. Early applications are encouraged.