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As a Trainee Energy Advisor, you will help householders access the support available to them. You will work directly with clients, giving clear, practical advice to help them to make informed choices.
This is a varied role combining client support with accurate case management. You will keep clear records and contribute to a service that makes a real difference to households.
Specific responsibilities
An applicant appointed to the role will be expected to:
• Monitor the advice line and/or other telephone advice projects making and receiving calls from people who may need help with energy related issues.
• Accurately record client details and use your knowledge to assess help and support needed.
• Identify energy improvements that can be made to clients’ properties and refer to installers who can fit them.
• Listen attentively to callers and respond to their needs in an empathetic way during difficult conversations.
• Report any safeguarding or safety concerns promptly to the designated Safeguarding Officer, ensuring appropriate follow-up actions are taken and documented to maintain client safety and wellbeing.
To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.
About you:
Essential attributes for this role include:
• Maths and English GCSE (or equivalent qualification)
• Previous experience of providing advice or within a similar customer service environment
• Proficient communication and problem-solving skills
• Strong sense of empathy and compassion
• Accomplished at using a range of Microsoft packages including Word and Excel
• Awareness of confidentiality and safeguarding processes
Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.
Benefits:
CSE offer a range of other benefits including:
How to apply
To apply, please download and complete the application form available from our website at CSE. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.
To be considered for this role an application form must be sent to our email address. Please see details on our website.
We will be running two rounds of interviews with the expectation that we will offer jobs to successful candidates after each round. We will consider you for all interview dates as indicated on your application form as long as your application has been submitted before the relevant closing date, as described below.
The closing date for applications is 17.00 on Tuesday 2 June 2026.
Interviews are expected to take place on Thursday 11 and Friday 12 June 2026 in person at our Bristol office
The closing date for the second round of applications is 17:00 on Tuesday 28 July 2026.
Interviews will take place on Wednesday 5 and Thursday 6 August 2026 at our offices in Bristol.
If you have not heard from CSE by 17:00 on Friday 31 July, please assume that your application has been unsuccessful.
The client requests no contact from agencies or media sales.
Make a real impact in South Kilburn! The OK Club is hiring a CEO to manage and lead the organisation as we continue to develop our presence and impact in our neighbourhood.
Thanks to funding from John Lyon’s Charity, we’re looking for a visionary leader, who is motivated by their Christian faith and who can inspire and equip our team and work with us to develop and deliver our strategic development plan. If you’re someone who loves young people and community, and is passionate about seeing people flourish, we want to hear from you!
Started by students and graduates of Oxford University (hence the OK in our name - Oxford Kilburn) The OK Club has been providing activities for children and young people for the past 60 years and we have exciting plans for our next phase of development.
As well as continuing our programme of youth and children’s activities, over the last couple of years we have also expanded our provision to make the club building available to the wider community. Taking an asset based approach, our Community Animator enabled us to open our doors and connect in a new way with our neighbours.
As CEO you will be responsible for overseeing three key areas -
Applicants will have proven experience of leadership in a charity or community context. The ability to work positively with young people is essential, and experience of managing a building and budgets is also important.
Our funding from John Lyon is initially for three years but we anticipate that, with a brilliant new CEO our funding will grow to make the post sustainable.
The OK Club is located in South Kilburn, North West London. We currently find ourselves in the middle of a building site (quite literally) and that our neighbourhood is changing drastically. Brent Council are continuing their massive regeneration project - demolishing all existing tower blocks and replacing them with new ones, with a greater number of housing units. While much around us is changing, our desire to support children and young people with play and development opportunities is as strong as ever.
The OK Club currently has:
A part time Youth Work Development Officer who oversees our youth work programme.
A part time Building Manager.
A part time Community Animator.
A part time Children's Worker.
Four interns (two full time and two part time, shared with churches), usually from abroad on gap year schemes.
Christian Holt House which can accommodate up to five further individuals who live as part of the missional community and are required as part of their tenancy to contribute to Club activities.
A small but important number of volunteers are recruited from among parents and the community generally. We are keen to grow this team, particularly with older young people and other members of the local community.
Our site contains the following facilities:
A sports hall
3 x activity spaces
A kitchen
Garden
Two upper floors which are currently rented out to other organisations.
We have been funded by Brent Council to renovate our Sports Hall and have ambitious plans for our whole site development in the coming years.
The work of the OK Club is overseen by a Management Committee (Trustees) who meet every two months, and the post will be Line Managed by one of the Trustees.
Inclusion & Diversity:
The OK Club strives to be a diverse and inclusive place where we can ALL be ourselves. We particularly encourage applications from people who identify as Black, Asian or from a Minority Ethnic background.
Safer Recruitment:
The OK Club is a Safe Recruiter and will require all applicants to undergo a DBS disclosure as well as taking three references. A criminal record is not necessarily a bar to working for us but must be declared on application.
Timetable: (subject to amendment)
Post advertised - 18th May 2026
Closing Date - 7th June 2026
Shortlisting will take place in the following week and interviews will take place, week commencing 15th June.
The successful candidate may start as soon as they are available and appropriate checks have been carried out.
Application Process:
Applications must be received by the deadline on our approved application form.
Any expressions of interest received through Indeed, Charity Job or other online platforms will be sent the application form to complete and an application won’t be considered until a fully completed form is received.
All applications will be acknowledged and considered in our shortlisting.
Applicants who are shortlisted will be invited for an interview which will likely consist of a presentation, a task, and standard panel interview.
The recruiting panel reserves the right to request a second interview if they feel this is appropriate.
When you are completing the application form, please pay particular attention to the essay section which is where you can tell us how you fit the criteria listed in the person specification.
The client requests no contact from agencies or media sales.
Main Purpose of Role:
· Devise and implement a mixed programme of community fundraising activities, to generate a sustainable source of unrestricted income to meet agreed targets.
Specific Responsibilities:
General Responsibilities:
Responsible for the Health, Safety and welfare of yourself and your colleagues, ensuring the duties and responsibilities are clearly understood and that legislative requirements are adhered to.
Job Description and Review
The job description reflects the present requirements of the post. The description will be reviewed in consultation of the job holder as and when the duties and responsibilities change. Such review will normally also take place at the Annual Appraisal Meeting.
Desirable
Essential
Experience
Knowledge
Skills/Personal Qualities
Other
The client requests no contact from agencies or media sales.
Are you passionate about seeing young people flourish?
Do you long to build authentic relationships, create safe and joyful spaces, and help young people explore faith, purpose and belonging?
We are seeking a creative, relational and faith-filled Christian Youth & Community Worker to pioneer and grow youth ministry among 11–18s in Furzedown and the wider local community.
This is an exciting opportunity to shape and develop a vibrant youth ministry in a warm, inclusive, multicultural church that seeks to Love God, Love People and Love Life.
We’re looking for someone who:
· Loves Jesus and is committed to helping young people encounter faith in authentic and relevant ways
· Can build strong relationships with young people from diverse backgrounds
· Is excited by both hands-on youth work and long-term vision building
· Can develop engaging youth programmes, discipleship opportunities and community outreach
· Enjoys working collaboratively within a church and community setting
· Will become an active part of the worshipping and relational life of the church
The role includes:
· Leading weekly youth sessions and discipleship groups
· Building connections with local schools and the wider community
· Mentoring and supporting young people pastorally
· Developing volunteers and young leaders
· Helping shape intergenerational worship at MLBC
· Creating welcoming spaces where every young person is valued and included
The role includes regular evening and Sunday working as part of the contracted hours, with active participation in Sunday worship forming a core part of the role. We are also open to conversations around part-time working, job share arrangements, paid student placements linked to relevant training courses.
Location: Mitcham Lane Baptist Church, Furzedown, South London
Hours: Full Time – 37.5 hours per week
Salary: £30,000–£32,500 (depending on experience)
Contract type: 3 Year Fixed-Term Contract
We warmly welcome applications from people of all backgrounds and experiences who can help us reflect the inclusive heart of Jesus in our community.
Please complete the application form fully to apply