Office Administration Jobs

Are you an experienced administrator who loves what you do and has a passion for working in an organisation that’s making a difference?

If that sounds like you, we have an exciting new role of Events and Administration Officer to join our team on a hybrid basis.

You will play a pivotal role in ensuring our charity runs seamlessly by coordinating event logistics, managing travel and meeting schedules, and refining administrative processes. Doing so with precision, dedication, and a proactive approach you’ll make a big difference in our dynamic and growing charity.

As a standout candidate, you’ll bring prior experience in organising events and travel, organisational skills of which you are proud, and the ability to problem-solve in fast-changing situations.

If this sounds like you, we’d love to hear from you.

Closing date: 30 January 2025 5pm

First stage interviews (Zoom):  5 – 7 February 2025

Second stage interviews (at our office in-person): 10 – 14 February 2025

Synchronicity Earth’s mission is clear: we blend passion and action to provide safe havens for endangered species, support communities living in harmony with nature, and turn conservation into a worldwide effort. By joining, you're not just taking part; you're weaving your own story into a future that's brighter and sustainable for all.

We understand that life sometimes takes unexpected turns, and we welcome candidates who may have taken a career break. Your unique experiences and fresh perspective will only enhance our team's diversity and strengthen our ability to tackle the complex challenges facing our planet.

We welcome applications from people of all backgrounds for this role, particularly non-graduates, and are happy to discuss flexible working arrangements.

Candidates from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities who meet the criteria (in the section of the job description headed ‘What you will bring to the team’) and opt-in to our Guaranteed Interview Scheme will enter the first recruitment stage, see more information below.

Application and Recruitment Process

Inclusion is a priority throughout our workplace culture and is embedded in our recruitment process. To support this, the first stage of recruitment will be anonymised by Charity Job to mitigate against unconscious bias. Please let us know at any stage during the recruitment process if you have any accessibility requirements we can accommodate for you, and which pronouns you would like to be referred to by.

Guaranteed Interview Scheme

We recognise that people from Black, Asian, and Minority-Ethnic (BAME) backgrounds and people with disabilities are under-represented in our sector, and that there are often additional barriers present for people from these groups when applying for roles in the charity sector and beyond.

As part of our commitment to attract and retain talented individuals from under-represented groups to the conservation and environment sector, if you belong to these groups, you can opt in to the Guaranteed Interview Scheme (GIS) in our candidate survey. If you meet the essential criteria for a role, you'll be guaranteed a first-stage assessment. In most cases, this will be a 20-minute interview held via Zoom, however, in the case of an extraordinary number of applicants, the first-stage candidates (including GIS) will receive a short assessment. The results of this assessment will be used to select candidates for the second-stage interview. You will find the form to do this in the attachments to this advert.

At Ambitious about Autism, we're currently looking for an Office Manager to join our team at TreeHouse School.

You'll provide high quality administrative and reception support to TreeHouse School, overseeing the running of the front office and acting as a central information point for staff, parents and visitors.

Some key duties will include:

• Managing the stationery budget and ordering supplies for the school
• Line management of the Receptionist
• Arranging meeting room bookings
• Managing the team's annual leave

We are looking for someone who has:

• Strong administrative and reception experience
• Excellent IT skills
• Excellent interpersonal skills at all levels via telephone and written communication
• Experience of using your own initiative to plan and manage your own workload

In return, we offer great benefits including a generous holiday allowance and commitment to continued professional development (CPD), flexible, hybrid working and more!

This is a fantastic opportunity for an ambitious individual who would like to work for a forward-thinking, open and honest organisation and make a real impact to the young people we work with. Please find our full recruitment pack on the link below.

If you have any questions about the role or would like to have a confidential chat, please contact James Axford, Recruitment Officer.

Ambitious about Autism is fully committed to equality of opportunity and diversity and we warmly welcome applications from all suitably-qualified candidates. We welcome applications regardless of race, colour, nationality, ethnic or national origins, religion or belief, sex, sexual orientation, gender reassignment, marital or civil partner status, pregnancy or maternity, disability, or age. All applications will be considered solely on merit.

Ambitious about Autism is committed to safeguarding and promoting the welfare of children and young people and successful candidates will be subject to an Enhanced DBS check. As part of our Safer Recruitment checks, an online search maybe carried out in line with Keeping Children Safe in Education.

The Safeguarding responsibilities of the post as per the job description and personal specification.
Whether the post is exempt from the rehabilitation of Offenders Act 1974 and the amendment to the Exceptions Order 1975, 2013 and 2021. This means that when applying for certain jobs and activities certain spent convictions and cautions are ‘protected', so they do not need to be disclosed to employers, and if they are disclosed, employers cannot take them into account. Further information about filtering offences can be found in the DBS Filter Guidance.

We have an exciting opportunity for an Office Manager to join our London team.

Do you want to make a difference every day? Do you want to contribute to providing a safe environment for all our teams to work within and contribute to the running of London operational services.

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

The role of the Office Manager is to be responsible for the Victim Support London office and the services relating to it. This includes overseeing administration, health and safety and facilities management.

The main responsibilities/activities of the role include:

• Manage the administrative and facilities management function to ensure the smooth and effective running of the service
• Manage Health and Safety & fire records in accordance with VS policies and procedures including premises risk assessments, monitoring and remedial action
• Manage VS assets including mobile phones, computers, photocopiers and order office supplies
• Assist with onboarding of new recruits including DBS checks, Right to Work checks, arranging relevant equipment and IT access and health and safety induction for new starters
• Undertaking monthly health and safety checks and monitoring office compliance
• Provide administrative support for the London Management Team
• Act as the first point of contact for building and health and safety matters, repairs and site visits.
• Ensuring all confidential and sensitive data is stored securely in accordance with VS Data Protection Policy and compliance with GDPR

This role is based at our London office close to Old Street tube.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Civitas Recruitment are delighted to be working with a fantastic charity that supports the people and communities of Southwark. Through grant making programmes, the charity helps communities tackle social need by investing in exciting projects offering proven and innovative ways of solving problems. The charity also provides exceptional housing for older people in their alms-houses enhancing communities and quality of life. A great opportunity exists for a Grants and Office Administrator to join the team. As Grants and Office Administrator, you will support the administration of the community investment (grants) programme and carry out ad-hoc tasks for other members of the team. The role will also work on general admin and marketing tasks including updating the website, monitoring social media and arranging board meetings etc. This is a full-time, temporary role working within London (SE1), Perm salary equivalent to £30k per annum.  

Who are we looking for?

Ideal candidates will possess good administration and IT skills as well as strong digital, numeracy and literacy skills. You will be self-motivated and organised and have good communication and inter-personal skills. You will be able to learn how to use the charity’s grants management system (Flexi-Grant) and be able to keep track of all funded partner payments and reporting requirements using the system and excel spreadsheets. You will be comfortable navigating websites and monitoring social media. Previous experience in an administrative role would be a bonus. This is a great opportunity to expand on your charity sector experience or gain some exposure to the sector working with a fantastic charity in Southwark.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis.

The London Diocesan Fund (LDF) is seeking a Safeguarding Administrator to play a key role within the Safeguarding team, based from Causton Street. 

Job Summary 

The Safeguarding Administrator provides comprehensive administrative support for meetings and safeguarding activities to aid the smooth running of the safeguarding team. This role ensure that the safeguarding team provides a professional and friendly service to parishes within the Diocese of London, and to the London Diocesan Fund.

Job responsibilities 

Administrative support for meetings 

• Provide administrative support for the Safeguarding Leadership Team. 
• Produce high quality accurate minutes of team meetings and ensure they run smoothly. 

Administrative support for safeguarding activity 

• Work with the Safer Churches Programme Manager to provide day to day administrative support, working closely to ensure functions run smoothly.
• Work within national and diocesan safer churches policy and procedures as defined in the safer churches programme of work.
• Support the Safeguarding Advisors with safeguarding agreements and risk assessments as required.
• Provide effective administrative support, maintaining standards as required by the Diocese.
• Work with the Safer Churches Programme Manager to provide performance data to assist the regular reporting management information.  
• Provide administrative support for Disclosure and Baring Service checks.

Training administration  

• Provide administrative support to ensure the smooth running of the safeguarding training programme.
• Support trainers’ timely preparation, pre and post training.
• Co-ordinate the evaluation process to assess trainer performance and impact on learning.
• Manage safeguarding training inbox.
• Work closely with colleagues in the Area Offices to keep licensed clergy and lay ministers training kept up to date. 

General administrative support 

• Ensure confidentially in line with GDPR.  
• Process Invoices and annual subscriptions in a timely way and maintain tracking spreadsheet.
• Update contact details of local authorities, LADO’s and statutory agencies covering the diocesan area.  
• Undertake any other duties that are commensurate with the role.

Person Specification 

Essential 

• Experience in the undertaking of routine and time-bound tasks
• Educated to GCSE or equivalent standard
• IT proficiency (MS Office suite)
• Fluency in spoken English and ability to write clearly in English.
• Ability to handle people sensitively
• Ability to take comprehensive notes and prepare accurate minutes
• Empathetic to the mission and values of the Church of England
• Right to work in the UK
• Basic DBS Check

Desirable 

• Previous administrative experience
• Experience of working in a value-based organisation

Please refer to the attached Job Description for the full details on Person Specification. 

About the London Diocesan Fund 

The London Diocesan Fund (LDF) is the employment body that serves and supports the Diocese of London and Church of England. The Diocesan of London comprises of c400 parishes north of the River Thames and within the M25 motorway.

The Church of England in London is growing, vibrant and at the heart of communities throughout the capital. At the London Diocesan Fund we seek to do everything we can to support this mission and growth, using our resources to help our parishes and chaplains to serve over 4 million people. 

Equality, Diversity, and Inclusion 

The Diocese of London is committed to creating and sustaining a diverse and inclusive workforce which represents our context and wider community. 

We are aware that those of Global Majority Heritage/United Kingdom Minority Ethnic (GMH/UKME), women, and disabled people are currently under-represented among our clergy and workforce, and we particularly encourage applications from those with the relevant skills and experience that will increase this representation. 

Safeguarding 

The Diocese of London is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. 

Benefits of working with us 

The LDF offers a supportive working environment, opportunity for career development and the following financial benefits: 

• Competitive remuneration package
• 27 annual leave days to rise to 30 after 5 years’ service, plus bank holidays
• 15% employer pension contribution and salary sacrifice available
• Death in service benefit x3 of basic gross salary
• Enhanced maternity leave of six months full pay, after 12 months’ of employment
• Season ticket loans of public transport
• Access to Benenden Health Insurance
• EAP counselling through Health Assured                            
• Up to £100 for eye test and contribution to spectacles                      
• Two additional paid days for community volunteering

This role is offered as a full-time position (35 hours per week). However, we are open to job-share arrangements. If you are interested in a job-share, please specify the number of hours per week you would consider.

Interviews will be held: To be confirmed.
Please note that this advert may close earlier than the stated closing date if the right candidate is found.

Ten Ten Resources is an educational organisation that nurtures spiritual growth, personal development and social responsibility by sharing inspiring, creative content through a Catholic lens.

Working as part of a team of 12, the Office Manager is a key managerial role. You will maintain and improve office systems, processes and policies, ensuring that clients receive a high-quality service, and the remote working them is well-organised and efficient.

This role is offered full-time (5 days) or part-time (4 days).

***

SUMMARY OF RESPONSIBILITIES

• Systems | Manage, review and improve the use of our office systems
• Client Experience | Ensure excellence in our communication with clients
• Line Management | Line Management responsibility for two members of staff
• Team Organisation | Management of team matters
• Reports and Policies | Reporting to senior leadership and policy management
• General Admin | As required 

***

IN DETAIL

Systems

Improving the use of our systems including:

• HubSpot for marketing, communications and Knowledge Base

• Trello for project and process management 

• Clockify for time management and time off

• Google Drive for file management

You will propose and implement improvements, and train staff members in new and improved practices. Therefore, a previous knowledge of some of the systems we use is desirable, and a proven ability to understand and implement systems is essential. 

Client Experience

You will have responsibility for ensuring Client Experience across all communication channels including the website, email communication, telephone, knowledge base and chatbots.

As part of this, you will understand the role and responsibilities of the Office Administrator responsibilities so you can provide training, backfill and assist during busy periods. This includes:

• Resolving user-based queries

• Managing subscriptions and trial subscriptions

• Triaging communication to the relevant member of staff

• Improving and updating CRM data (eg school holidays, pupil numbers, etc)

In addition, under the guidance of the Leadership Team, you will organise, plan and implement the annual subscription process.

Line Management

You will initially have Line Management responsibility of the Finance Officer and Office Administrator. This includes bi-weekly one-to-one meetings, termly reviews, annual appraisals and adhoc meetings with reportees or the Leadership Team as required.

Team Organisation

You will have responsibility for managing various team matters. This includes, although is not exclusive to:

• Payment of goods and services

• Organising Team Gatherings and adhoc in-person meetings

• Remote planning of work events - eg film shoots, conferences

• Team training as required

• Ensuring staff have up to date DBS certificates

Reports and Policies

This includes:

• Producing reports for the Leadership Team regularly and as required

• Producing and updating company-wide policies, ensuring that they are fit for purpose

• Ensuring the Operations Manual is up to date and that department heads update the manual as necessary

General Admin

You will also have responsibility for General Admin tasks. This may include, although is not exclusive to:

• Receiving and triaging post

• Banking cheques

***

PLACE OF WORK

This is a home-working role. All home-working office equipment will be provided by the company as required.

In-person staff gatherings take place three times per year, requiring an overnight stay. Travel and accommodation are provided by the organisation. Additional in-person meetings may also be called as required.

CREST Waltham Forest is a local voluntary organisation that currently works within the fields of adult mental health and well-being, older adults with dementia, is the Locally Trusted Organisation for 5 Big Locals and provides the management of a thriving community centre.   The Senior Administrator will support the Operations Director but also work closely with all team leaders and managers within the organisation and be accountable to the members of the Trustees Management Committee.
The Senior Administrator will lead on all administration processes including IT provision and the development for the effective delivery across all CREST WF’s services and projects to its respective clients.
The ability to work using their own initiative is essential as well as be confident to liaise and be part of the different teams/services that make up CREST WF.  The role is critical to ensuring all the administrative functions run smoothly and efficiently; they will be responsible for co-ordinating and executing a variety of tasks that support daily operations across the organisation and contribute to the overall success of the organisation.

 Administrator (General & Clinical)

Salary: £25,000 p.a.

 Type: Full-time, Permanent

 Location: Remote (with occasional in-person meetings in London; transitioning to hybrid working within 18 months).

 Hours: 35 hours per week

Are you ready to make a real difference in the world of mental health? Do you thrive in a role where every detail matters and your work directly impacts the lives of others? If so, we’d love to hear from you!

About Us

At Help Counselling, we’ve been empowering individuals and communities for over 60 years. As a mental health charity, we provide training placements for aspiring counsellors and psychotherapists, enabling them to gain the experience they need to qualify and register with professional bodies like BACP and UKCP.

Our unique volunteer model allows us to offer low-cost, long-term therapy, making mental health support accessible to those who need it most.

Join us in our mission to meet the growing demand for mental health services with compassion, consistency, and care.

The Role

We’re looking for a passionate and organised Administrator (General & Clinical) to be the backbone of our operations. In this role, you’ll support our clients, trainee counsellors, and clinical team, ensuring that everything runs smoothly behind the scenes.

With 250–300 clients per month, a team of 90 counsellors, and a clinical network of 20 professionals, your work will have a meaningful impact on hundreds of lives.

What You’ll Do

· Be the first point of contact for clients, counsellors, and assessors via email and phone.

· Manage onboarding processes for trainee counsellors and process client referrals.

· Handle client allocation and reallocation with care and efficiency.

· Maintain and update records across systems like Medesk and SharePoint.

· Support reporting by updating weekly dashboard documentation.

· Research and share updates for the Online Counsellor Hub.

· Stay informed about and follow organisational policies and protocols.

This is a dynamic role that will evolve as you grow with us.

Person Specification - What We’re Looking For

We’re looking for someone who is as passionate about mental health as we are.

Education and Experience

· A degree or equivalent experience in a similar role.

· GCSEs in English and Maths (Grades 6–9 or equivalent) and two post-16 qualifications.

Skills and Qualities

· Proactive, self-motivated, and highly organised.

· Excellent attention to detail and problem-solving skills.

· A strong communicator with a proven track record in customer service.

· Tech-savvy and quick to learn new systems (experience with Microsoft Office Suite is a must).

· A team player who can also work independently.

· Compassionate and empathetic, with a genuine interest in mental health.

Why Join Us?

· Be part of a meaningful mission: Your work will directly impact the lives of people seeking mental health support.

· Grow with us: As we expand, your role will grow, giving you opportunities to develop professionally.

· Hybrid flexibility: Work remotely now, with plans to transition to a hybrid model that keeps you connected to a vibrant London community.

· Supportive culture: Join a team of dedicated professionals passionate about making a difference.

Don’t wait—apply today and take the first step towards a career where you can truly make an impact!

Who are Guts UK Charity?

People are suffering. People are dying. All because of a lack of knowledge about our guts. 

Guts UK is the only charity that covers all of the digestive system, from ‘top to tail’ covering the gut, the liver and the pancreas. Guts UK works actively and collaboratively with other charities. However, with our own limited resources, we choose to focus particularly on the conditions that have no other specific charity or voice - those illnesses that really are underserved such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease and digestive cancers.

Our vision is a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support that they need. 

Overall Purpose of the Finance and Administation Officer

This is a pivotal role for the charity in ensuring finances are managed in a timely, accurate and compliant manner. The Finance and Administration Officer will maintain the day-to-day accounts for the charity including bank reconciliations, journal posting and invoicing and supported by our experienced Finance Manager, will be responsible for month-end and quarter-end closure and reporting and will support with the year end audit and reporting.

In addition to the financial responsibilities, this role is critical in providing administrative support for the leadership and wider team. They will support with key HR and admin processes including the onboarding of new staff and trustees and maintaining HR record management.

Who we’re looking for?

If you are a qualified finance technician or you’re part way through  finance or accounting qualifications then this may be the perfect role for you.   

We’re looking for someone methodical and structured, with a keen eye for detail who can keep our finances, HR and administration running smoothly. You’ll be someone who prides yourself on doing things properly and loves it when a system and a spreadsheet reconcile!

The role forms part of a small finance and operations team so the ideal candidate needs to be prepared to roll their sleeves up and support where needed to ensure we can keep our processes running smoothly and efficiently.

Location

We have offices in London and Huddersfield which are easily accessible by road orpublic transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required on an average of 2 days per week. If you are interested in the role but have queries about office-base requirements, please contactus to discuss.

Please see the attached detail job pack for further information and how to apply. 

Leukaemia UK – Our Charity

Leukaemia UK is growing! We are expanding our team to achieve a step-change in income, profile and impact in 2025 and beyond.

We are a ‘small but mighty’ charity with one big ambition: to stop leukaemia devastating lives. Over the next 10 years we want to help save and improve the lives of more people with leukaemia through funding life-changing research and campaigning for change.

Despite progress in recent decades, someone in the UK is diagnosed with a blood cancer every 16 minutes and for some types of leukaemia survival rates are among the worst of any cancer.  And the physical and psychological impact can be lifelong. 

Our current strategy outlines our plan to increase our investment into ground-breaking world class research and policy development focused on improving access to kinder, more effective diagnosis, treatment and care for leukaemia and other blood cancers. To do this, we are embarking on a period of significant growth, investing strategically to grow our income, profile, influence, and engagement and impact.

As we begin the fourth year of this ambitious 5-year strategy, we are seeking a passionate and pro-active Public Fundraising Administrator.

Team

We are a close-knit team, who are all passionate about Leukaemia UK and putting those affected by the disease at the heart of everything we do.  We are all focused on “keeping it real” with pragmatic, practical solutions, as well as ensuring that our charity gets the funding it needs to continue to help those diagnosed with leukaemia and other blood cancers.

From us you can expect fun and creativity, as well as great challenge and support. We may not be about the corporate life here, but we are all about delivering exceptional expertise and making a real change to people’s lives.

Leukaemia UK and You 

We are looking for an organised and accurate assistant to support the Public Fundraising team across a range of administrative tasks to ensure our fundraisers have a positive experience supporting Leukaemia UK. These include banking cheques and thanking donors, sending out fundraising materials such as running vests, adding supporters to the database and relevant third-party consoles and fulfilling a range of other enquiries.

The successful candidate will be a friendly, supporter-focussed individual who approaches their work with pride and enthusiasm, working quickly and diligently in a fast-paced environment. They will need to be able to work from our central London office at least two days a week.

Knowledge & Experience

Experience

• Accurate data entry
• Working in an office environment 

Knowledge and Skills:

• Good working knowledge of customer/supporter databases.
• Working knowledge of Excel, Word, Outlook.
• Professional, confident and friendly telephone manner to work with a wide range of people and suppliers.
• Ability to work with a high level of accuracy and attention to detail.
• Excellent written English including spelling and grammar.
• Ability to pick up new processes and tasks quickly and work independently.
• Ability to manage a varied workload.

Job specifics

• Hours: Full time hours are 37.5 Monday to Friday

• Location: Hybrid working with a minimum of two days per week in the office

• Salary range £22,000 - £27,000 (FTE)

• Interviews will be face to face in our London Offices – at 26 Great Queen St, London WC2B 5BL on Monday 27th and Tuesday 28th January 2025

• We are proud of our benefits – see a summary on our website Work with us - Leukaemia UK 

If you feel you have the passion for our work and the right mix of skills, energy, and flair to embrace this broad and challenging role and enable our strategy to fly, then we would love you to apply. Please also see the full job description attached to the advert.  

Application instructions: To minimise unconscious bias, we use anonymous recruitment and are unable to consider direct applications. Please apply via the CharityJob website with your CV and covering letter.

Closing Date: Midnight Sunday 19th January 2025

We look forward to hearing from you! 

Sarah Weber

Head of Public Fundraising

Office Co-ordinator
Office-based-Central London

The Organisation

The International Institute for Environment and Development (IIED) is a policy and action research organisation promoting sustainable development and linking local priorities to global challenges. We are based in London and work on five continents with some of the world’s most vulnerable people to strengthen their voices in the decision-making arenas that affect them. With more than 150 members of staff working with associates and partners around the world, IIED has been at the forefront of evidence-based policymaking in sustainable development for over 50 years.

We are currently seeking an Office Co-ordinator to join our team on a full-time, permanent basis.

The Benefits

- Salary of £31,960 - £38,675 per annum, depending on experience
- 25 days' annual leave per year, increasing with service
- Closure between Christmas and new year with additional paid holiday
- 7.5% employer's pension contributions
- An employee protection scheme offering a flexible menu of benefits
- An interest-free season-ticket loan
- A cycle-to-work scheme offering tax savings on the cost of purchasing a bike for travel to and from work
- An employee assistance programme
- Enhanced maternity, paternity and adoption policies
- Enhanced sick pay entitlements, increasing with length of service
- Flexible working options
- Support for learning and development
- Compassionate leave up to ten days per annum
- Dependents leave
- Eye tests and glasses
- Therapy treatment

This is an exciting opportunity for a proactive and detail-oriented office / project administrator with wide-ranging skills including Excel and finance admin and experience in IT to join our dynamic organisation.

You’ll have the chance to directly contribute to our mission of promoting sustainable development and amplifying the voices of vulnerable communities worldwide, whilst further developing your skills and taking on a truly varied role.

So, if you want to join an organisation committed to social and environmental justice across the globe, then apply today!

The Role

As an Office Co-ordinator, you will manage the daily operations of our London office to ensure a safe, efficient, and welcoming environment for staff and visitors.

Working closely with the Operations/Facilities Team, you will support the London Operations/Facilities Manager and the Edinburgh Office Co-ordinator in maintaining systems and procedures that uphold our operational standards and safety.

Overseeing building and office services, you will manage health and safety protocols, maintain supplier records, conduct staff inductions and monitor office occupancy.

You will act as the first point of contact for all office-related queries, manage reception duties and support logistical arrangements for internal and external events.

Additionally, you will:

- Serve as a Super User for our IT systems, providing IT support and managing equipment
- Assist with finance and resource management tasks
- Collaborate with the Operations/Facilities Manager on environmental impact reporting
- Help deliver the Operations/Facilities Service Level Agreement Plan to the wider organisation

About You

To be considered as an Office Co-ordinator, you will need:

- Experience in a similar service and administration, project manager and/or office support orientated role
- Experience providing support to financial administration processes
- Experience providing events support
- The ability to set up, implement and maintain office systems
- A Levels or equivalent qualifications or learning gained through work experience, short courses or formal training in similar administrative roles

The closing date for this role is 1st October 2024.

Other organisations may call this role Office Administrator, Office Manager, Project Manager, Administrator, Admin Assistant, Office Assistant, Operations Co-ordinator, Receptionist, or Secretary.

Although IIED is a hybrid working organisation, this role is office based, Monday to Friday and you are expected to be working from the office most of the time.

IIED is a Global organisation that serves the Global Majority. We are committed to equity of opportunity, to being fair and inclusive, and to being a place where all belong. We therefore particularly encourage applications from candidates who are likely to be underrepresented in IIED’s workforce including members of minority groups and those with lived experience of the work we do. Even if you don't satisfy all the criteria, we still encourage you to apply, as we will offer training and development to upskill the right candidate for the role.

So, if you’re looking for an impactful new role as an Office Co-ordinator, please apply via the button shown. This vacancy is being advertised by Webrecruit. The services advertised by Webrecruit are those of an Employment Agency.

Central London (Hybrid working supported)

Contract type: Permanent, Full time (Part-time/flexible working considered)

Are you interested in working for a charity aiming to improve evidence for better health and social care in the UK? Are you a self-motivated and highly organised person? Do you enjoy developing effective working relationships within and across teams? If so, come and join the Research & Policy Team at the Nuffield Trust.

You will have prior experience in an administrative or team assistant role, possibly in a research/academic/health organisation. More importantly, you will have diary and logistical management skills, exceptional attention to detail, problem-solving abilities, and strong interpersonal skills. You'll need to smoothly manage competing priorities with flexibility, diligence, and a friendly demeanour.

This role presents an exciting chance for someone with these relevant skills to immerse themselves in the realm of public policy and research. If you're eager to develop your skills and grow in a supportive and dynamic environment, we encourage you to apply.

You’ll spend your time:

• Supporting the team (including Directors/Deputy Directors and the CEO) with diary management, travel arrangements, accommodation, conference registrations, and expense claims.
• Organising and supporting relevant internal and external meetings, including a regular programme of lunch time learning sessions.
• Providing administrative support for research and policy project work, including proofreading, collating, data entry and maintaining electronic files as required.
• Working with other operational team members to provide general support across the Nuffield Trust.

We’d really like to meet you if you:

• Enjoy working flexibly and having the opportunity to carry out a wide range of tasks.
• Work calmly under pressure and to tight deadlines.
• Demonstrate first-rate organisational skills and the ability to plan ahead and prioritise multiple tasks effectively in order to meet deadlines.
• Have strong IT skills, particularly Microsoft Office.

To learn more about the role, please download a copy of the Candidate Brief.

To apply, please go to The Nuffield Trust Recruitment site and complete the online application process before midnight on Thursday 13 February. 

Closing date: 23:59, Thursday 13 February 2025

Interview date: Tuesday 25 February 2025

Please note that the diversity monitoring questions are optional and will not be shared with the selection panel. The selection panel will only have access to your CV and your statement of suitability for the post.

Offers of employment will be conditional upon the receipt of two satisfactory references. Applicants must also have the right to work in the UK. For further information please visit the UK Visas and Immigration website.

The Nuffield Trust is committed to being an equal opportunities employer. We wish to ensure that all applicants are treated fairly and appointed solely on their suitability for the post irrespective of age, disability, gender reassignment, marital/civil partnership status, pregnancy, race (including colour, nationality, ethnic or national origin), religion/belief, sex, or sexual orientation.

Reasonable travel expenses to attend an interview can be claimed.

Strictly no agencies.

Location: Hybrid - Eyre Street, Sheffield - this role is partly based at home, partly in the Sheffield offices.

Salary: Grade 2 - £28,216.60 per annum (pro rata for part time)

Contract: Fixed Term until 20th February 2026

Hours – 22.5 per week working Monday/Wednesday/Friday

Closing date: Sunday 2nd February 2025 at 11:30pm

Do you have an exceptional telephone manner and extensive administrative experience? Are you dedicated to bringing about real change in tackling the housing emergency? Join Shelter as a Telephone and Online Advice Services Administrator and help in our fight for home.

About The Role

You will play a key role in ensuring the service complies with contract requirements and meets KPIs.  Your focus will be:

• Providing administrative and office support to ensure the most effective delivery of Helpline Plus telephone casework services.
• Undertaking administrative projects to improve systems and practice for the benefit of staff and clients
• Inputting data on our CRM system

The role also involves extensive telephone contact with clients so good verbal communication skills and a commitment to excellent customer service are essential.

About You

You will have:

• Considerable experience in a client/customer service role
• Experience in handling incoming calls and making outbound calls to clients and partner organisations
• Fast accurate keyboard skills and experience of using a range of IT tools to carry out your work, including case management systems and databases, Microsoft Office applications, internet and email etc.
• Experience of administrative systems and office management

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About The Team

Helpline Plus telephone Casework team is a team of experienced specialist housing and debt advisers. We have four teams of advisers based in Shelter’s Sheffield office. We work with multiple external referral partner organisations to achieve the best possible outcomes for our clients.

Helpline Plus provides legal advice and casework to enforce the rights of homeless people and assists those facing possession action or orders for sale to remain in their homes. We negotiate with councils, lenders and landlords to try to prevent court action.

Due to the nature of the service we can provide prompt access and may take on emergency cases, in particular to people who are beyond the reach of face to face services.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please click ‘Apply for Job’ on the advert. You are required to submit a CV and a supporting statement using the STAR format with responses to the following points in the ‘About you’ section of the job description of no more than 350 words each.

Please ensure you demonstrate how you address the behaviours below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Recruitment Agencies

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Job Title: Clinical Administrator

Salary: c. £25,000 per annum pro rata

Hours: 0.6 FTE, 22.5 hours per week, Monday to Wednesday

Location: Liverpool, Catharine Street, L8

The successful candidate will take a key role in facilitating a warm welcoming introduction to the Liverpool Centre for men in suicidal crisis. You will be the first point of contact for referrers and men in distress, greeting visitors, answering the phone, booking appointments, and responding to email enquiries. You will be expected to set and maintain the tone of the experience at James’ Place and provide efficient and effective administrative support to the centre team. Under the guidance of the Liverpool Centre Manager, you will process referrals, conduct accurate record keeping and help to ensure the centre runs safely and smoothly.

You will be joining a small, dedicated team at our well-established James’ Place centre in Liverpool. This role requires someone with excellent people skills who can work effectively and efficiently in an environment that is sometimes challenging.  Your administration skills will be vital, and you will be able to work with a broad range of IT, including shared Outlook inboxes and calendars. You will feel comfortable using the full Office 365 suite and have the necessary organisation skills to maintain the highest standards of record keeping.

You will be the first person a man in suicidal crisis meets when he comes to James’ Place and will be the first point of contact for men calling the centre, often in times of distress, so it is vital that the successful candidate possesses strong communication and interpersonal skills.

You will be able to provide a friendly welcome and create a sense of calm even when the centre is busy.

You will support the Centre Manager and wider team to deliver our effective intervention, therefore an ability to work collaboratively is essential. You will be responsible for managing the reception area and waiting room, ensuring that the centre is always kept safe and tidy. You will be able to work proactively and have a high level of attention to detail.

Please see the attached Job Description and Person Specification for more details.

Closing date: 9am Monday 3rd February 2025

Interviews will be held in person on Monday 17th February 2025.