Office administration jobs
The Stoll Foundation is a leading provider of supported housing for vulnerable and disabled veterans in the UK. With a proud legacy of service, we are committed to delivering safe, high-quality homes and support that enables independence, dignity, and well-being for those who have served their country.
The Role:
To lead and manage “hands-on”, the day-to-day operations of non-residential facilities and office administration across all sites, managing cleaners and ensuring efficient service delivery, regulatory compliance, and a safe, well-maintained environment for staff. The role also supports the delivery of high-quality business support services through effective administrative coordination and internal stakeholder engagement.
Key Responsibilities:
Facilities Management
• Oversee and coordinate the maintenance, safety, and functionality of the office environments across all sites, and ensure these are fit for purpose. This would include the booking and overseeing of all non-residential property equipment, including but not limited to, fire equipment, extinguishers, PAT testing, alarm, lighting testing and recording.
• Compliance checks – quarterly monitoring and maintenance of non-residential asset lists.
• Monitor office spaces, conduct internal and external office moves and work with Property Services to ensure a clean, safe, functional, and welcoming environment across all non-residential spaces.
• Work with Property Services on environmental sustainability initiatives (for example, energy efficiency and recycling).
Experience:
• Experience in facilities and office management within housing, care, or charity settings. (Essential).
• Strong understanding of health & safety regulations and compliance frameworks. (Essential).
• Excellent organizational and problem-solving skills. (Essential).
• Budget management and contract negotiation experience. (Essential)
Skills and Knowledge:
• Excellent interpersonal, negotiation and communication skills, with the ability to influence and build strong relationships with directors, managers and other stakeholders. (Essential).
• High level of IT literacy, and proficiency in Microsoft Office 365, housing and property management systems. (Essential).
• Exceptional organisational skills with high attention to detail with documentation. (Essential).
• Ability to manage multiple priorities and work under pressure. (Essential).
• Strong analytical and problem-solving skills. (Essential).
• Ability to coach, influence and build credibility of the business function. (Essential).
Education and Qualifications:
• Degree or HND in Facilities Management or Business Administration or transferrable qualifications in internal operations or customer services.
• Demonstrable commitment to continuous professional development, (CPD). (Essential).
• DSE Assessor Training Certificate – qualification dated within the last eighteen months of interview. (Essential).
Staff benefits are:
Healthcare Cash Back Plan – provided by Bupa, this scheme financially reimburses the staff for treatment costs (up to an annual limit) for everyday healthcare needs including dental and chiropractic treatments, physiotherapy and health screenings.
Ride to Work Scheme – providing loans for bicycles and cycling equipment through our retail partner as a tax and National Insurance free benefit through salary exchange.
Season Ticket Loans – staff can access an interest-free loan if they travel to and from work by public transport, paid back over 10 monthly instalments.
Pension – the Social Housing Pension Scheme (SHPS) is available to all employees via salary exchange. Whilst you can opt out of the pension scheme.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Office Manager
£33,000 – £35,000 per annum (dependent on experience)
Full time and Permanent (35 hours per week)
Office base Liverpool Street/Moorgate – Commonweal operates a flexible hybrid working policy requiring staff to attend the office base at least 2 days per week, one of which is our Tuesday anchor day when all staff are in the office.
Commonweal is an independent charity, with a small core staff team of 9, overseen by a voluntary Board of Trustees, working to investigate, pilot and champion housing based solutions to social injustice. Using our charitable resources, we provide experts and partner organisations with the opportunity to trial and test new approaches designed to enhance housing equality and justice. Independently evaluating each of our projects we share our experiences, using this learning to inspire new thinking. Through the replication of what works and the lessons from what doesn’t, we influence changes in policy and practice. In addition, we commission other research identifying and spotlighting new areas of housing injustice.
We are seeking an Office Manager to lead and deliver the core administration that underpins our charity’s work. This new role brings together governance admin, property record management, and oversight of our office systems and environment.
As Office Manager, you will:
- Provide high-quality governance support to our Board of Trustees, including scheduling meetings, collating agendas, circulating board packs, and taking minutes.
- Manage the administration of our property portfolio, ensuring leases, rent review dates, compliance certificates and other legal documentation are accurate and up to date.
- Oversee the smooth running of our office, including IT and supplier contracts, health & safety compliance, and ensuring staff have the systems and equipment they need.
- Act as the first point of contact for general enquiries and provide reliable admin support to the CEO, DCEO and wider team.
We are looking for someone with:
- Strong organisational and time management skills.
- Experience of managing an office in the charity or not for profit sectors
- Experience of supporting Boards or committees, including minute-taking.
- Knowledge of property/lease administration, or a willingness to developed this.
- Excellent written and verbal communication skills.
- Confidence managing suppliers and contractors, with a pro-active approach to problem solving.
- A collaborative and professional style, with the ability to juggle multiple priorities and deadlines
This is a vital role at the heart of Commonweal, making sure our systems and governance are effective, compliant and supportive of our wider mission.
Deadline for applications: 11:59pm 23rd September 2025
(Please apply early, as we may close this vacancy ahead of the advertised deadline if we receive a high number of applications)
Initial interview date: w/c 29th September via Zoom or TEAMS video platforms.
Final interview date: w/c 6th October in person at the Commonweal Offices.
How to Apply
Please read the Job Description and Person Specification for the role.
If you wish to apply, you will need to submit:
- An up-to-date CV
- A covering statement (no more than 2 sides of A4) setting out how you meet the requirements of the role and your motivations for applying.
Applications should be submitted via CharityJob
No agencies please – any approaches will be ignored.
Commonweal Housing is committed to equal opportunities and values diversity in its workforce.
An independent housing based social justice and action learning charity helping expert organisations to find 'housing solutions to social injustice'
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking to recruit a professional office administrator to join our administration team on a part time basis. We are looking for someone who has come from a similar background who has experience of working in a busy office environment and w28/ho shows proficiency in the following areas:
- Filing, Scanning / archiving documents.
- Logging data using Microsoft excel - essential
- Creating newsletters
- Timesheets (collating timesheets / submissions / chasing)
- Recruitment (collating information, checking on candidates’ progression)
- Generating Analysis from data provided.
- Respond to emails in a timely manner
- Answer and transferring calls professionally.
· General office duties as and when required
· Experience / Person Specification:
- Experience within the administration department
- To have excellent attention to detail
- Organised & well presented.
- Professional attitude
- Use own initiative
- Excellent communication skills
- Excellent IT Skills including Word, Excel & MS office
Vacancy Reference Number: 87370
Applications for this role must be submitted via the Creative Support website using the above vacancy reference number.
Full training is provided, as is the opportunity to work towards QCF Diploma in Health and Social Care. Benefits of working with Creative Support include a probationary bonus, pension contributions, 33 days Annual Leave (pro-rata) and company paid enhanced DBS.
We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold awarded.
Applications are reviewed as they are received, we do not provide feedback for unsuccessful applications. We can only accept applications from candidates who are located in, and eligible to work within, the UK.
Creative Support is a not for profit provider of person centered care and support





Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About this role
This role is 20 hours per week, worked part-time over 5 days Monday-Friday. Suggested working times are 10am-2pm however this can be flexible for the right candidate. The part-time salary for this role is £16,250 (£26,000 FTE for organisation 32 hours working week).
The successful candidate will be required to undertake a range of office management and administrative duties to support Causeway’s housing and support functions. You will deal with ad hoc queries and be the first point of contact for external queries, and act as an everyday presence in Causeway’s office to support with office-based team members, visitors, contractors, and cover basic in-house IT support.
Our Organisation
Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.
The client requests no contact from agencies or media sales.
We seek a highly capable Membership and Office Administrator to support the work of the Society’s professional Office based at University College London.
The role will focus primarily on supporting and communicating with the Society’s extensive membership, which largely comprises practising historians in higher education and other sectors, as well as prospective members, applicants for the Society’s extensive research funding programme, and members of the public.
The role holder will report to the Membership and Programmes Manager and will also assist in the running of the Society’s research funding schemes. This is a hybrid position which supports home / remote working as the predominant model. As part of a small Office team, the post holder will in addition assist with the administration and efficient running of the Office on a daily basis. The Society offers an employer contributor pension of 12% and a friendly, supportive and highly professional working environment.
The Royal Historical Society is the UK’s foremost learned society and membership organisation for the support and promotion of historians and historical research and teaching in higher education and related sectors.
As a registered charity, founded in 1868 and now with more than 6,500 Fellows and Members, the Society champions the discipline of history within higher education and well beyond. Our remit is to support historians of all kinds to undertake and encourage historical research and understanding; to advocate for history and its practitioners; to represent history as a discipline and historians as a group; and to promote greater equality and representation within historical practice.
The client requests no contact from agencies or media sales.
Herts Young Homeless is an independent charity and has been supporting vulnerable people in Hertfordshire since 1998. We are professional, passionate, collaborative and supportive charity that provides guidance to everyone who is in need of support.
Join Our Team as an Office Manager at hyh!
Are you passionate about creating a positive and efficient work environment? We are looking for a dedicated Office Manager to be at the heart of hyh, ensuring our office runs smoothly and our workplace remains inclusive, safe, and effective for all employees and volunteers.
In this pivotal role, you will oversee office management, facilities, and Health and Safety, while also serving as our primary contact for external IT and Data Protection suppliers.
As a key member of our Leadership Team, you will embody hyh’s values and contribute to making our organization an exceptional place to work, driving outstanding results for young people. If you are ready to make a significant impact and lead by example, we want to hear from you!
What can we offer you?
- A supportive, knowledgeable team and organisation
- 25 days annual leave per annum (in addition to Bank Holidays & Public Holidays)
- Holiday Purchase Scheme
- People's Pension Plan contribution
- Group Life Insurance plan
- Opportunities for personal and career development
- Hybrid working - option to work from home up to 2 days per week
- An additional annual leave day on your Birthday
- Monthly draws to win ‘lunch on your manager’ or ‘leave work early’
- Medicash & Employee Assistance Programme - support with wellbeing & personal struggles/ Heath Cash Back Scheme
Full Job Description available attached to Job Advert.
If you are open, big hearted, passionate, conscientious and take pride in doing a job well, then we would love to hear from you!
Please apply via the link on the vacancy found on our website submitting a cover letter or a short video along with your CV . If you require any adjustments to support your application please let us know and we will be happy to help where we can. Closing Date Monday 8th September 2025 @ 9.00 am.
Interview Process
Inteview date TBC If succesful to next stage a personal interview will be held date to be confirmed.
Equal Opportunities
We treat everyone with equal dignity and respect, and promote equal opportunity for all and challenge any behaviour or practice which discriminates against any person on the grounds of race, colour, sex, marital status, religion or belief, disability, age, sexual orientation, gender reassignment or any other perceived difference.
hyh strives to be an equal opportunities and inclusive employer and welcomes applications from all sections of the community.
Our promise to you
Herts Young Homeless promises to act with the upmost integrity and respect when it comes to handling your data and will not share your details with any other client without 1) discussing the opportunity with you first and 2) without your verbal or written consent for us to do so
The client requests no contact from agencies or media sales.
Role description and core responsibilities
The Office and IT Assistant plays a key role in the Foundation supporting a busy office, as well as providing hands on support to IT function.
This role goes beyond simply checking off tasks - It is about being confident, approachable, and unafraid to speak up when needed (yes, even with a lighthearted “Hey! Who left their mug in the sink?”).
Office Administration
· Act as first point of contact for general operational enquiries
· Manage post, deliveries and couriers for the Foundation
· Ensure that the office facilities are maintained to the highest of standards and any issues identified are escalated promptly and resolved
· Responsible for ensuring office supplies are maintained and ordered as required
· Responsible for reporting and following up with all office faults/issues to the Facilities Management Helpdesk
· Support office health and safety, including undertaking first aid and fire warden training
· Support Director of Finance and Operations and the Finance team with occasional ad hoc administration tasks as required
· Other general administrative support as required
IT Support
· Liaise with outsourced IT Support for devices setup for new and existing users
· Manage mobile phones for the Foundation
· Manage IT equipment (including Photocopier contract, AV Equipment) at the office and raise any faults with the relevant stakeholder
· Support the Business and Governance Manager with any other IT management as required
· Support Salesforce CRM Administrator with basic Salesforce administrative tasks
· Assist in the coordination of daily operational tasks and processes
· Maintain accurate records and ensure timely processing of orders, invoices, and inventory management
· Liaise with internal teams, suppliers, and customers to ensure smooth communication and operations
Relevant knowledge, experience and personal qualities
Knowledge & experience:
· Significant office administration experience ideally with broader experience in at facilities management and IT
· Demonstrable experience dealing with stakeholders at all levels
· Strong IT skills are essential, particularly with Microsoft Office 365, Windows, macOS
· Salesforce CRM experience is desirable.
· Interest in environmental sustainability
· Charity sector experience
Personal qualities:
· A team player, flexible and able to respond positively to an ever-changing environment, prioritising work effectively
· Attention to detail with the ability to maintain an excellent level of accuracy
· Highly organised and able to help organise those around them
· A people person, able to work closely with multiple stakeholders
· Excellent communication and interpersonal skills
· Willingness to learn and develop new skills
· Self-starter and independent thinker; able to solve problems and instigate solutions.
· Shows initiative and takes responsibility for own workload
· Absolute discretion in dealing with sensitive and confidential matters
The client requests no contact from agencies or media sales.
About The Sherwood Forest Trust
Join a passionate team at the Sherwood Forest Trust – a charity dedicated to protecting, restoring, and celebrating the unique landscape, wildlife, and heritage of Sherwood Forest. Our mission is to build a wilder, more connected environment where local communities are empowered to steward this legendary landscape for future generations.
The Opportunity
Are you an organised, proactive professional who enjoys supporting a dedicated team and making a difference? As our Office Manager, you’ll oversee smooth office operations, including:
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Bookkeeping and financial record management
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HR administration (including NEST pensions and payroll preparation)
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Admin, procurement, and document management (using Office 365/SharePoint)
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Office contracts, H&S, and day-to-day landlord liaison
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Supporting the CEO and trustees with reports and charity compliance
Ideal Candidate
We’re seeking someone who is:
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Experienced in office management, administration, or a similar role
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Financially savvy with strong bookkeeping skills
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Organised, flexible, and able to handle changing priorities
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Proficient in Office 365 and accounting software (Quickbooks experience a plus)
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A confident communicator, collaborative and reliable
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Passionate about making an impact in the charity/not-for-profit sector
What We Offer
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Flexible hours
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Generous annual leave
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Employer-contributory pension
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Personal training and development
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Welcoming office and meeting space in Edwinstowe
Ensuring the survival of the historic Sherwood Forest as a national treasure for future generations of people and wildlife.




The client requests no contact from agencies or media sales.
We are seeking to appoint a part-time experienced and capable administrator with the skills and attributes necessary to ensure the smooth running of the day-to-day operations of the Staines & Feltham Circuit.
The successful candidate will work as part of a team with Circuit staff and leadership to support the work of the seven churches in the Circuit and be part of the team praying for the mission and ministry of the Circuit.
Responsibilities will cover areas of administration, communication, governance and compliance. A full job description and person specification are available as part of the application pack.
This is a mainly office based role working at the Circuit office at Woodthorpe Methodist Church, Ashford, Middlesex. This post is for 16 hours per week to be worked flexibly by mutual agreement with the Superintendent Minister.
There is a genuine occupational requirement that the post-holder is a Christian and is sympathetic to the values, aims and ethos of the Methodist Church.
Applicants should hold a valid, full driving licence and be willing to travel to meetings at any of the churches in this small and friendly Circuit.
Salary: £24,570 per annum pro rata
Location: Sheffield
Contract type: Fixed term until October 2026
Hours: Full time - 37.5 hours a week
Closing date: Sunday 21st September 2025 at 11.30pm
Are you an excellent administrator with a passion for solving the housing emergency? Then join Shelter as a Service Administrator in our Sheffield Hub and you could soon be playing a vital role in tackling injustice for individuals and communities across society.
About The Role
You will be the first point of contact for in-person and telephone callers to the service - taking client details, providing information and working with your team to direct enquiries to the right people. Your role will provide comprehensive administrative support, with shared responsibility for designing and developing systems and processes, data input and extraction, and finance administration.
About You
We are looking for someone who has proven office administration and customer service experience, including being proficient in the use Microsoft Office. You have a passion for social justice and thrive in a fast paced and busy office environment, with a flexible and tenacious approach and will enjoy learning new skills. Also, you have strong data processing skills with the ability to input, extract and analyse data and to review processes, introducing new ways of working where needed.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
About The Team
Shelter Sheffield provide housing advice and support to people across the city. Our focus is on emergency homelessness, intensive support for children and families, people experiencing domestic abuse and people with multiple disadvantages. We take a holistic approach to help people deal with interrelated issues that can impact their ability to keep a home and help over 5,000 people a year, while also working to change the underlying systems that cause the housing emergency.
About Shelter
Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.
We exist to defend the right to a safe home. Because home is everything.
We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.
Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement with responses to points 1 - 4 in the ‘About you’ section of the job description, of no more than 350 words per point.
Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses.
- We prioritise diversity and have an inclusive and open mindset.
CVs without supporting statements will not be considered.
Safeguarding Statement
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Recruitment Agencies
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Projects Administrator will support the Projects Manager in identifying, evaluating and overseeing projects in Central Asia including Pakistan. The ideal candidate will have some background in project management, strong organisational skills, and a passion for making a difference in the lives of suffering Christians through effective grant management
Main duties and responsibilities
· Project Identification and Evaluation
o Focusing on Central Asia. evaluate project applications for alignment with BA's mission, feasibility, risks, issues, and impact. This includes assessing comprehensive project plans, their objectives, timelines and budgets.
o Form part of the disaster response team for Barnabas Aid
- Assist in identifying potential partners and projects that support persecuted and suffering Christians.
- Assist in demographic research on the region.
o Assist in presenting proposals to the Projects & Disbursement sub-committee for their deliberation and decision-making.
· Grant Administration
o Oversee the administration of the grant-making process, from initial proposal evaluation to monitoring and final reporting upon completion of projects.
o Ensure that approved projects comply with BA’s internal policies, quality standards and regulatory requirements in the UK and the partner’s country.
o Monitor and evaluate the effectiveness of funded projects, ensuring adherence to project plans and budgets.
· Stakeholder Engagement
o Support the Projects Manager in maintaining relationships with project partners and other key stakeholders.
o Communicate regularly with project partners to provide guidance and support during the application process, and implementation stage once proposals are approved.
· Budget Administration
o Provide support in tracking the region’s budget and expenditures, to ensure financial accountability and transparency.
o Assist in the preparation of regular financial reports and updates for senior management and other stakeholders.
· Reporting and Documentation
o Maintain comprehensive project documentation, including agreements, reports, and correspondence.
o Maintain the projects database for all records related to the region and prepare reports as required.
- Monitor, evaluate, and report on approved projects in the region.
- Schedule meetings, take minutes, and keep records of meeting minutes.
Other duties
The above is not an exhaustive list of duties. From time to time, the employee may be asked or required to carry out other additional tasks, or duties, over and above their usual day to day activities. Employees are expected to work collaboratively to support the overall work of Barnabas Aid.
Knowledge, Skills and Experience
Essential
· 1-3 years of experience in administration in a similar role, preferably at a charity.
· Fluency in English and one of the following Urdu, Russian, Farsi or Turkish
· Diploma in Business Administration, Project management, or a related field.
· Proficiency in MS Office suite and online applications.
· Excellent verbal and written communication skills and ability to interact with a wide range of people from different backgrounds.
· Strong organizational and time management skills.
· Strong attention to detail.
· Good team player who works well as part of a diverse team.
· Ability to multitask and work under pressure to meet deadlines.
We aim to support Christian communities, churches and individuals around the world who face persecution and discrimination because of their Faith.



Finance & Administration Support Officer - Part-time 4-days per week, London office based - Initial 3-month temp.
The Opportunity
Our client, a not-for-profit organisation, is seeking a Finance & Administration Support Officer to provide essential financial and administrative support. This role is ideal for someone with experience in finance administration who is highly organised, detail-oriented, and motivated to contribute to a purpose-driven environment.
Key Responsibilities
Processing payments, invoices, and receipts.
Maintaining accurate financial records and account statements.
Recording donations and assisting with income allocations.
Inputting data and carrying out compliance checks.
Supporting general office administration, including phones and post.
The Candidate
Previous experience in finance administration or a similar role.
Knowledge of payment processing, banking, or financial monitoring systems.
Strong organisational skills and attention to detail.
Numerate, with the ability to identify discrepancies.
Confident communicator with solid IT skills (Microsoft Office/Google Workspace).
Why Apply?
This is a fantastic opportunity to join a growing not-for-profit where you will play a key role in supporting day-to-day operations. The role offers the chance to develop your skills in finance and administration while contributing to meaningful projects.
If you have the above skills and experience and are immediately available, please apply online today!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are seeking a Clinical Administrator to join us at Respond. If you are an experienced administrator looking for a rewarding new role and you can be part of the exciting development of new clinical structures of a specialist psychotherapy service. Respond has an exciting opportunity for you.
The Clinical Service Administrator is an integral part of the development of administrative and operational functions of the psychotherapy service alongside the Psychotherapy Services Manager. The role acts as the first point of contact for clients, families, external stakeholder and members of staff. It may also involve some administrative support for the wider team. Excellent administration abilities, proactive and solution-focused approach to working, strong IT skills, discretion and a warm, professional manner are essential.
Respond is entering its thirty first year as a charity and has grown from a small London based charity to a medium sized national charity in recent years. Our mission is to reduce the impact of trauma in the lives of people with learning disabilities and autistic people, by developing trusting relationships, through psychotherapeutically informed services.
Further information about Respond
An important part of our work at Respond is working in a trauma-informed way. What this means for us is that we hold in mind the impact of trauma at all levels of the organisation, and all staff take part in reflective practice or team dynamics.
We provide a range of trauma-informed services for children, young people, adults and professionals. These include psychotherapy, advocacy, campaigning, training and other support services. The work we do is generally long term in recognition of research that clients with autism and learning disabilities who have experienced abuse and trauma take longer to process their trauma and to recover.
We are keen to encourage applications from a diverse range of candidates including people with lived experience, who are both interested in working in partnership to provide support, as well as supporting people with learning disabilities and autistic people who have experienced trauma.
We are committed to the furthering of human rights, equality, and positive social change through our therapeutic and advocacy work and are committed to anti-racism and other forms of anti-discriminatory practice. We recognise that we need to continually keep this as a focus in our work and as an integral part of our organisational strategy.
We celebrate diversity as an employer and as a provider of services to people who often experience multiple discriminations because of (but not limited to) being autistic or having a learning disability and experiences of trauma.
We are dedicated to building a diverse, inclusive and authentic workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every requirement in the person specification, we encourage you to apply anyway and demonstrate how your experience is transferrable for this role. You may be just the right candidate for this or other roles within the organisation.
Respond Benefits package (all per financial year)
We offer a generous and comprehensive package of flexible benefits to all of our staff.
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Hybrid working model, which means that if you’re full time you make a commitment to be working in the office at least two days a week, with the remainder working from home. Part time hours are altered accordingly.
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Generous paid leave benefits including 28.5 days holiday (plus Bank Holidays), with some to be taken between Christmas and New year.
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Up to 4 weeks paid sickness leave at full pay and a further 4 weeks at half pay,
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Discretionary study leave to support training relevant to your role.
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Paid leave to employees who may need to take one day off a year when a religious festival falls on a workday.
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Up to 5 days paid time off for dependents per financial year.
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Opportunity to apply for up to 2 days (14 hours) paid leave per year to participate in volunteering activities relevant to the role.
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Access to a workplace pension scheme, administered by NEST, with a minimum 5% employee contribution and 3% employer contribution from commencement of employment.
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Access to our Employee Assistance Programme (EAP) which includes 24/7 telephone service and counselling.
Note all of the above days per annum stated are pro rata’d for part time employees.
If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement. Your statement should be no more than 2 sides of A4.
Deadline for applications – Rolling recruitment
Interviews - TBC
Start date – TBC
If you’d like to find out more about this role, please read through the job description and our person specification. When you apply, please send a CV and address the points in the person specification in an accompanying supporting statement. Your statement should be no more than 2 sides of A4.
The client requests no contact from agencies or media sales.
Retail Administration and Systems Manager
Salary£49,500 per annum
LocationLondon
Weekly Hours35
The Vacancy
Job Title: Retail Administration and Systems Manager
Location: London
Salary: £49,500 per annum
Weekly Hours: 35
Reference: YMC1134776
Lead systems. Drive change. Support young people.
Make an impact with your skills — help us change lives through retail.
At YMCA England & Wales, our retail network is more than a chain of shops — it’s a lifeline that funds our life-changing work with young people and communities across the country. Every item sold helps us deliver vital services, and now we’re looking for a skilled Retail Administration & Systems Manager to help us grow our impact even further.
This is an exciting opportunity to join our leadership team and take ownership of the central Retail Administration, Systems, and Technology function. Reporting to the Head of Retail, you’ll be responsible for ensuring that our shops, systems, and processes run seamlessly. From managing our EPOS and Gift Aid platforms to coordinating property administration and supplier contracts, you’ll play a central role in keeping our retail operation efficient, compliant, and sustainable.
What you’ll do
In this role, you will:
- Oversee all central retail systems, ensuring business continuity across EPOS, Gift Aid, telecoms, broadband, and more.
- Lead on compliance with key regulations, including GDPR, PCI DSS, and HMRC Gift Aid rules.
- Manage estates administration, from business rates and utilities to property repairs and insurance claims.
- Deliver operational and financial reporting to support informed decision-making by senior leaders.
- Coordinate store openings and closures, covering everything from IT set-up to property administration.
- Negotiate supplier contracts, secure best value, and resolve issues quickly.
- Lead, develop, and inspire a small team, creating a culture of collaboration and excellence.
What you’ll bring
We’re looking for someone with proven experience in administration management, retail systems, estates administration, and supplier relationship management. Strong leadership skills are essential, along with confidence in data, reporting, and project coordination. You’ll be highly organised, adaptable, and enthusiastic, with excellent communication skills to engage colleagues, suppliers, and stakeholders at every level.
Why join us?
This isn’t just a systems role — it’s a chance to make a genuine difference. By strengthening our retail operations, you’ll directly help generate more income, reach more customers, and change more lives. In return, you’ll receive:
- Competitive salary
- 30 days holiday + bank holidays
- Contributory pension & life insurance
- Health benefits including GP24/7 and employee assistance
- Development opportunities, including leadership training
- Access to national & international events
Apply now and use your skills in a role where every day, your work helps build brighter futures across England and Wales.
Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.
Women and Girls Network’s (WGN) Administration & Bookings Officers (ABO) have day-to-day responsibility for coordinating the bookings for all of our clinical services. They contribute towards the delivery of high-quality therapeutic work through the provision of an empathetic, efficient, and comprehensive service, ensuring that all referral/booking-related matters are administered effectively. This is achieved by working closely and consulting with various managers about any potential barriers to service provision and regarding complex and/or highly sensitive cases. This role is primarily focused on our Rape Crisis and Ascent Counselling Services and also includes providing occasional cover and support for other WGN services.
ABOs act as a key point of contact for the charity and ensure WGN’s centers are welcoming, supportive, and calm environments for all users. As with all WGN team members, ABOs are responsible for actively contributing to a culture that values and respects diversity, learning, improvement, striving for quality, and best practice. They are responsible for contributing to continuous formal monitoring and reporting processes for clinical services delivery and provision.
We are looking for a highly motivated, organised, and skilled individual to join our brilliant team of ABOs whose contributions are essential to the core functioning of WGN’s clinical services. If you are passionate about supporting women and would like to work within an empowering and feminist framework, we would really like to hear from you.
This post is offered on a part-time basis (21 hours per week) with possibility to increase to full-time (35 hours) and involves a combination of remote and office based working determined by Client, service delivery, and organisational requirements.
WGN is an equal opportunities employer.
The above post is exempt under the Equality Act 2010, Schedule 9, Part 1.
We promote social change that transforms societal attitudes, practices, and policies to prevent and eliminate violence against women and girls.




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