Office administration jobs

Join a team which leverages media, legal and data-driven expertise to strengthen independent journalism, enable access to the law and promote responsible business. We are the corporate foundation of Thomson Reuters, one of the world’s leading content and technology companies. A registered charity in the UK and the USA, our expertise is embedded across the globe.

For more than 40 years, we have promoted the highest standards in journalism by training reporters around the world to cover issues relevant to their local context, accurately and impartially. Today, we aim to foster free, fair, and informed societies by harnessing the power of the media, the law, and data intelligence.

We do this by informing, empowering and equipping key actors working in our areas of focus so that their decisions can have a positive impact on people, society and the environment. Our unique combination of media and legal expertise enables us to deliver targeted capacity-building programmes, research, news, legal support and convenings that support our mission. Together, we can shape a prosperous planet where no one is left behind.

We are seeking an Associate, O-CEO & Strategic Initiatives to join the Foundation. This role exists to maximise the effectiveness of the CEO and senior leadership by combining high‑quality executive support with analytical insight and delivery discipline across priority initiatives.

Acting as a Business Analyst for the team, the role will have a constant finger on the pulse of our internal and external operating environment, helping to ensure these insights translate to meaningful action. Reporting to the Foundation’s Chief of Staff & Strategic Initiatives, you will work closely with the CEO and Senior Leadership Team to facilitate the effective delivery of our leadership function, ensuring that time and resources are managed efficiently to help meet the CEO’s priorities.

About the Role

Please find below an outline of responsibilities for the Associate position in the Office of the CEO & Strategic Initiatives at the Thomson Reuters Foundation.

CEO Support, Leadership Enablement and Governance:

• Acts as the Executive Assistant to the CEO: Effectively owns the CEO’s calendar and inbox, flagging issues and providing solutions, and understanding how engagements help (or don’t) meet organisational objectives. You will anticipate needs, define and brief on the CEO’s role and input ahead of meetings, conduct periodic calendar audits, assess productivity, and identify areas for improvement.

• Corporate governance and leadership support: Manage the Foundation's board meeting agendas and coordinate board papers; manage relationships with Foundation Trustees and Directors.

• Organise and manage Leadership Meetings: Planning these effectively, setting agendas and tracking actions, working closely with the Chief of Staff to ensure key priorities are followed through and owners are accountable.

• Wider diary management, logistical and administrative support: Alongside your core duties optimising the time of the CEO, provide light-touch diary management for the Office of the CEO & Strategic Initiatives, CFO and Director of Business Development, managing expenses, and handling additional logistical matters as required. Supports the CEO Office with travel planning & diary management.

Strategic Insight, Executive Positioning and Project Management:

• Act as a Business Analyst for the unit: offering regular competitor and stakeholder insights, alongside horizon scanning for key opportunities (events, profile engagements, lead generation). Provides project management of key internal and external initiatives, coordinating cross functional stakeholders and ensuring accountability.

• Enhanced Business Development alignment: Work with the Chief of Staff & Strategic Initiatives to strengthen alignment between CEO priorities, business development activity, and the Foundation’s external positioning.

• Executive communications support: Collect and develop Foundation materials (presentations, spreadsheets, data visualisations), assist in research and intelligence gathering, horizon scan for speaking opportunities, and support internal and external communications. Supports internal communications, working with the team to ensure messages reflect CEO priorities and meet staff needs.

• Event logistics and execution: Project manage quarterly Town Halls logistics, coordinate Foundation Awards, organise End of Year Events, and manage other organisational events logistics as needed. Support the effective delivery of external events and speaking engagements that have CEO-level engagement.

About You

This role will suit someone who thrives in proximity to senior decision‑making, enjoys bringing clarity to complexity, and takes pride in enabling others to perform at their best. To be our Associate, Office of the CEO & Strategic Initiatives, you will:

• Have a strong understanding of the Foundation’s work and how your role helps to enable our wider success.

• Be comfortable blending traditional executive support with strategic and analytical responsibilities – this role will suit someone who is happy to switch between detail-oriented execution and big-picture thinking.

• Possess solid business acumen, strong analytical skills, and administrative excellence.

• Have excellent organisational and communication skills, able to translate complex ideas into actionable insights.

• Demonstrate initiative and take responsibility for projects and activities.

• Be resilient under pressure, with the confidence to work with senior stakeholders, using your judgement and discretion to assess opportunities and push back where necessary.

• Be able to demonstrate knowledge of operational dynamics and nuances, and the ability to prioritise interactions to maximise time and enhance efficiency based on business needs.

• Be keen to use the role as an opportunity to learn about decision making and accountability at the highest level in a global Foundation, identifying opportunities for development and growth.

What’s in it For You?

• Global Perspective and Impact: Interested in working for a dynamic global organization with a focus on social impact? With hubs all over the world from Bangkok to Madrid to Rio de Janeiro, join a truly international team with a shared goal of helping to build societies around the world that are free, fair, and informed.

• Unique Approach: Our expertise in media and the law is world class. We combine the power of both to address the critical issues faced by humanity.

• Our Relevance: With a focus on advancing media freedom, fostering more inclusive economies and promoting human rights, our work has never been more needed than right now.

• Industry Competitive Benefits: We offer competitive salary packages and market-leading benefits.

• Learning & Development: We are dedicated to the continual professional development of our employees and offer access to both in-house and external training opportunities.

About Thomson Reuters Foundation

The Thomson Reuters Foundation is the corporate foundation of Thomson Reuters, the global news and information services company. As an independent charity, registered in the UK and USA, we leverage our media, legal and data driven expertise to strengthen independent journalism, enable access to the law and promote responsible business. Through news, media development, free legal assistance and data intelligence, we aim to build free, fair and informed societies.

The Counselling Administrator role is key to SEL Mind's exciting new counselling service for Black residents of Southwark, delivered as part of the wider Southwark Wellbeing Hub. This part-time role (2.5 days / 18.5 hours per week) will play an important role in the Wellbeing Hub's provision to the Black community, expanding equitable access to culturally-appropriate support.

As Administrator, you will provide front-line support to clients wishing to access the service, screening them, ensuring accurate appointment scheduling, providing information and signposting to other support services as necessary. You'll work closely with the Counselling and Outreach Coordinator to keep up-to-date on other community organisations providing access to relevant, de-colonial approaches to mental health support.

The main working site is a community centre in SE5, and the role is at least one day per week in person. You will play a vital role in delivering an efficient, well-run service. Communication and partnership working is vital, so you should be highly organised and able to work independently but collaboratively. 
The role will involve:

• Managing the Southwark Wellbeing Hub Counselling inbox and phoneline (along with the Counselling and Outreach Manager)
• Maintaining the schedule of counselling sessions and Counsellor group supervision, including client appointment reminders and re-scheduling as needed
• Providing clients with light-touch support by telephone and email
• Collecting and recording data, including customer feedback, and supporting management with reports

This role involves providing culturally specific support to Black clients. Applicants must be able to demonstrate lived experience of, and deep cultural understanding within, Black communities, and the ability to build trust with Black service users.

Successful applicants will be expected to undergo an Enhanced Level Disclosure and Barring Service check.

Closing date: Monday 4th May (11:59pm)

Likely interview date: Monday 11th May

We encourage early applications as we reserve the right to close the vacancy early if we receive a high number of applications.

About Us

SEL Mind supports people with mental health problems and dementia in the boroughs of Bromley, Greenwich, Lambeth, Lewisham and Southwark. We are proud of our diverse workforce and know that our organisation is made stronger by the variety of backgrounds, experience, and ideas within it. We promote a culture of inclusion and representation, and are working hard to build a workforce that even better reflects the communities we support.

SEL Mind is somewhere that you can be your authentic self without fear of discrimination on the grounds of ethnicity, sexual orientation, disability, neurodivergence, gender, age, lived experience of mental health problems or anything else that’s part of who you are.

Read more about staff benefits and why staff love working here on our website.

Senior Administrator / Personal Assistant

We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington.

£26,936.00- £35,000.00 per annum, working 35 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

• Provide high-quality support to Directors, ensuring the smooth and effective day-to-day running.
• Proactively manage multiple complex diaries, correspondence and priorities, exercising sound judgement on when to support, challenge or hold the line as appropriate.
• Coordinate and provide full administrative support for Directorates and corporate meetings, including the Performance Review meetings, providing end-to-end support, including scheduling, agenda management, paper collation, accurate note-taking, and follow-up of agreed actions and outcomes, reviewing and preparation of papers.

About you:

• An experienced and confident, senior level administrator/personal assistant, with enthusiasm to deliver a high quality and effective service
• Able to immerse yourself within the business, understanding the work of the directorate and the organisational structures and personalities in place.
• Able to work with gravitas, courage and be calm under pressure, building credibility and respect with internal and external stakeholders.

What you'll bring:

Essential:

• Experience in a similar role.
• A qualification to degree level (or equivalent) in Business Administration would be beneficial but not essential.

Desirable:

• Experience supporting Directors or senior leaders in a complex or regulated organisation.
• Experience of supporting formal governance or performance review forums, including minute-taking and action tracking.
• Experience of working in housing, social care, health, or a similar public-facing or not-for-profit sector.

About us

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.

Outdoor and Sustainability Education Specialists (OASES) are seeking to appoint a highly organised and proactive Office Administrator to join our friendly and passionate team.

This is an exciting time to join OASES as we continue to grow our reach and impact. We are a charity committed to creating a more sustainable world where all children can thrive, and we are looking for someone who shares our values and enthusiasm for sustainability, education and community.

This is a varied and hands-on role at the heart of the organisation. The successful candidate will play a key role in the smooth day-to-day running of the office, supporting both administrative systems and essential financial processes.

About the role

You will:

• Manage day-to-day office administration, including handling enquiries, coordinating bookings and maintaining effective systems
• Provide a warm and professional front-of-house service, welcoming visitors and supporting communications
• Support OASES’ communications, including website updates, social media and email mailouts
• Assist with the organisation and preparation of resources and equipment for programme delivery
• Undertake financial administration tasks, including processing invoices, maintaining accurate records and supporting basic bookkeeping processes

About you

We are looking for someone who:

• Is highly organised, reliable and able to manage a varied workload
• Has strong ICT skills, including Microsoft Office, and ideally experience with tools such as Canva, XERO or WordPress
• Has good attention to detail, particularly when working with financial and administrative data
• Is confident communicating with a wide range of people and provides excellent customer service
• Enjoys working as part of a team and is willing to take a hands-on approach to support the wider organisation

The ideal candidate will be friendly, flexible and proactive, with a willingness to contribute to all aspects of office life—from administration and communications to supporting resource development and team activities.

An Enhanced DBS check will be required for this role.

Application Deadline: Monday 11th May 2026, 9am
Interview Date: Friday 15th May 2026

We’re currently recruiting one part-time Charity Administrator. The post is office based and offers a great opportunity for a varied role in a forward-facing young people’s mental health charity. The job description in this pack provides a generic overview of the Administrator role. Administrators are based centrally with other support staff. Our Administrators are a vital and valued part of our team supporting and enabling the work of our mental health practitioners and the work of the Charity overall. Administrators report directly to the Service Administration Manager and will work collaboratively within a team of administrators covering different services as needs arise. 

Role Purpose: To be part of the administration team responsible for the administration of Off the Record’s services. The post holder will be the predominant point of contact for young people and professionals contacting the services and hence a sensitive and professional telephone manner will be of key importance. However, the post holder will NOT be acting as a mental health practitioner and will be expected to maintain clear boundaries between their role and that of the mental health practitioners. 

Working for Off the Record 

We have a committed team of around 70 paid staff and our work is funded through a variety of sources including South West London ICB, London Boroughs of Croydon & Sutton and the Wimbledon Foundation. Some staff are based in our borough-based services but increasingly staff are being given opportunities to work in across initiatives such as our First Contact Team.   

We recognise our staff are our greatest asset and we invest in ensuring staff are supported, trained and managed in their role. Many of our staff have worked with us for several years including a substantial number who originally began working with us as volunteers or trainees. Staff have access to regular internal and external training opportunities and to staff benefits including a company pension, an EAP and store & event ticket discounts. 

Commitment to Equality, Diversity & Inclusion    

Off the Record is fully committed to the principles of Equality, Diversity & Inclusion. This commitment is demonstrated through our recruitment processes; our proms and comms; our staff training and development; the development of new and innovative community-based services and the wearing of our rainbow lanyards.    

Off the Record’s senior management team are responsible for leading, driving and delivering OTR’s diversity commitment actively ensuring equality of access and outcomes for all children and young people. OTR is engaged fully in achieving equality of opportunity including ensuring that its workforce understands, complies with and promotes our inclusion policies in their day-to-day work.    

Applying for the Post 

This information pack has the Job Description and Person Specification for the Charity Administrator role. Information about any other available posts is on our website Careers.

To be considered for the position, the Application Form and the Equality & Diversity monitoring form need to be completed and returned via email by 5pm Thursday 7 May 2026 . Both can be found on our website. Please click the Redirect to Recruiter button to be transfered to our website to apply and for more information. We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We’re looking for an organised and friendly Training Administrator to join our small, busy Training team.

You’ll play an important role in helping our training programmes run smoothly. This is a great opportunity if you enjoy administration, like working with people, and take pride in keeping things well organised.

About the role

You’ll work closely with other Training Administrators, Course Leaders, and tutors to support the coordination and delivery of our training courses.

We’re looking for someone who is:

• Well organised
• Comfortable working with details and data
• Confident managing several tasks at once
• Happy working both independently and as part of a team

Location

Hybrid working - 2 days per week in our office in Bracknell. The rest of the week working from home (UK‑based).

What you’ll be doing

Some of the responsibilities will include:

• Providing day‑to‑day administrative support to the Training team
• Responding to training enquiries by email or phone
• Managing Training team email inboxes
• Processing course bookings and applications
• Supporting learners using Google Classroom and Coassemble
• Keeping records up to date on the CRM and other systems
• Processing payments and checking invoices
• Preparing and collating training materials

What we’re looking for

Essential

• Experience in an administrative role (training or courses is a bonus, but not required)
• Strong attention to detail and accurate record‑keeping skills
• Good organisational skills and the ability to manage multiple tasks
• Clear and friendly communication skills
• Confidence working independently and as part of a team
• Comfortable using Microsoft Outlook, Word, and Excel

Desirable (but not essential)

• Experience or understanding of dyslexia
• Familiarity with Google Classroom and/or Coassemble

We’re happy to provide support and training where needed.

Please view the job description for full details.

Equal opportunities

We want everyone we work with — as colleagues, volunteers, supporters, or people we support — to feel included and that they belong at the BDA.

We are committed to building a diverse organisation that reflects the communities we serve and to ensuring inclusion in everything we do. Applications are welcome from people of all backgrounds.

Terms & Conditions:

Start date: ASAP

Salary: £27,383 per annum (inclusive of £3,990 Southeast Weighting)

Location: Hybrid with 3 days in the London office (Patshull Road)

Working hours: Full time: 35 hours per week

Contract: Permanent

Job Description:

We are seeking a meticulous and proactive Finance and Office Administrator to assist with our financial transactions and ensure the smooth running of our office operations. The ideal candidate will be interested in learning  and finance and administrative functions and skills, have good organisational skills and the ability to multitask in a dynamic environment. 

Key Responsibility Areas 

1. Finance Administration
2. HR Administration
3. Office Administration 

For the full job description, please download the recruitment pack.

Person Specification:

Skills and Experience 

• Education: Minimum of GCSEs in Mathematics and English or equivalent
• Experience: Some demonstrable administrative experience 
• Software Skills: Microsoft Office Suite. 
• Organisational Skills: Good multitasking abilities and attention to detail. 
• Communication Skills:  Good written and verbal communication skills. 
• Problem-Solving: Ability to identify issues and implement effective solutions. 
• Confidentiality: Maintain high levels of discretion and confidentiality. 

Personal Attributes and Other Requirements 

• This role has been designed for someone who wants to learn and develop new skills and includes training. We would encourage applicants who align with this to apply. 
• Commitment to the core values and ethos of Women in Prison, including social justice and feminism. 
• Commitment to anti-discriminatory practice and equal opportunities and an ability to apply awareness of diversity issues to all areas of work. 

This is an exciting opportunity to join the Newt Conservation Partnership on a one-year maternity cover contract. In this varied role, you will provide essential administrative support across the organisation, helping to ensure the smooth running of projects, coordination of activities, and effective day-to-day operations.

The role is ideally suited to someone who enjoys working in a small, dynamic team, is confident managing a wide range of administrative tasks, and is motivated by contributing to impactful, purpose-driven environmental work.

The successful applicant will be employed by Freshwater Habitats Trust, seconded full-time to the Newt Conservation Partnership.

Newt Conservation Partnership (NCP) is a community-benefit society whose main purpose is creating and managing high-quality habitat for great crested newts, at the same time providing new habitats for many other wetland plants and animals. We work closely with our funder, NatureSpace Partnership, and the charities Amphibian and Reptile Conservation and Freshwater Habitats Trust whose evidence-based best practice guidance we follow for the conservation of amphibians and ponds.

Freshwater Habitats Trust is a friendly, nationally well-respected conservation charity that works to protect freshwater wildlife through practical, evidence-based and effective nature conservation projects. This job is an exciting opportunity to join a dedicated team of botanists, invertebrate biologists, herpetologists and freshwater conservation experts who are making a difference.

No CVs or agencies please.

Interviews: Tuesday 26th May 2026 (at our Oxford office)

At the Nuffield Council on Bioethics (NCOB), we are on a mission to place ethics at the centre of decisions regarding biomedicine and health so that we all benefit. We are now recruiting to the new position of Operations Administrator to enable the efficient functioning of the organisation.

In this role, you will provide administrative support to the senior leadership and wider NCOB team which will include acting as the first point on contact on administrative and operational matters including financial and HR related processes. You will also be responsible for updating NCOB’s contact database in Salesforce, maintaining NCOB’s work tracker in order to contribute to smooth organisational delivery and reporting, and ensuring compliance with data protection and risk management matters. You will also provide diary management support to the Director, coordinate meetings on behalf of the Senior Leadership Team and the wider team as needed, and support the Operations Manager in the management of Board and Council meetings.

We are looking for someone with experience of working in administrative roles, with knowledge of office systems and processes. You will have excellent administrative and coordination skills, be a strong communicator and comfortable working with a range of people across multiple workstreams as well as liaising with external stakeholders. You will have excellent organisational and planning skills, be comfortable juggling different tasks and have a problem-solving mindset. 

Above all you will be someone who is proactive, willing to 'muck in' when needed and be able to work in a collaborative and inclusive style. 

For further information about the role, please click through to the vacancy listing on our website.

About us

The Nuffield Council on Bioethics is a leading independent policy and research centre, and the foremost bioethics body in the UK.

For over thirty years we have tackled some of the most complex and controversial bioethical issues facing society. We are funded jointly by the Nuffield Foundation, Wellcome and the Medical Research Council. 

We aim to inform policy and public debate through timely consideration of the ethical questions raised by biological and medical research so that the benefits to society are realised in a way that is consistent with public values. Our work has led to shifts in public understanding and policy change on topics ranging from assisted reproduction and genome editing to managing the disagreements that arise in the care of critically ill children. 

We value diversity in background, skills, perspectives and life experiences. 

Further information and how to apply

For further information about the role, please click through to the vacancy listing on our website. The closing date for applications is 09:30am (BST) on Tuesday 5th May 2026.

We are committed to inclusive working practices and during the application process we commit to:

• As a Disability Confident employer, we will offer an interview to a fair and proportionate number of disabled applicants that meet the essential criteria for the job. 
• making any reasonable adjustments – for example providing documents in different formats, arranging for a sign language interpreter for interviews etc
• paying for travel costs (and any childcare or care costs) for interviews where in-person attendance is required

Our benefits package includes:

• Genuine flexibility - we are open to requests for part-time hours, compressed working weeks, or job shares. 
• 28 days holiday per annum and all public holidays, with the option to buy or sell up to 5 days (prorated for part time staff).
• A salary exchange pension scheme that offers employer contributions of up to 11%. 
• Life assurance scheme. 
• Family leave policies that provide an enhanced level of pay. 
• Cycle to work scheme and loans towards season tickets. 
• Regular opportunities for learning and development – including coaching, mentoring, and dedicated reading days for personal development and reflection. 
• Support with your physical, mental and financial wellbeing including an employee assistance provider, a private GP service, personal health reviews with Bupa, a will and funeral planning service and a staff network of trained Mental Health First Aiders. 
• A warm and welcoming workplace culture, with active peer groups and social networks to help you connect and belong. 

The role

Cruse Bereavement Support is the UK's leading bereavement charity, offering free support to people affected by grief. As we expand our national volunteering team, we are recruiting a National Volunteer Administrator to provide accurate, timely, and well-organised administrative support across the full volunteer lifecycle.

This is a newly created role and a key part of building a more robust national volunteering infrastructure. You will be responsible for maintaining volunteer records, processing applications and compliance documentation, supporting training administration, and providing general coordination support to the team.

You will work as part of a small, close-knit national team and will need to manage competing priorities with confidence. Attention to detail, strong written communication skills, and the ability to handle sensitive information appropriately are central to the role. Prior experience in an administrative role in the third sector or a similar regulated environment would be an advantage.

How to apply

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. If your application CV does not have a CV and covering letter, it may not be considered.

The closing date for applications is 11th May 2026.

Please be advised that if you do not hear from us by 25th May 2026, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.   

Join our friendly Wales team as our Office Manager and Executive Assistant. This is a vital role for our team, helping is to make a real difference in Wales. We’re looking for someone who can support our busy team, able to undertake key administrative tasks for the team and office. You’ll be confident in managing an office space, offering support with diaries and meeting minutes, and in assisting in budget planning and reviewing management accounts. You will also be a first-line response to people reaching out to the organisation for support and will work closely with the Director for Wales to keep the team ticking.

The Fellowship and Administration Officer is the main point of contact for Society Fellows, applicants and general enquiries. They administer and update records in the Society’s CRM database and undertake financial and general office administration. They also support the delivery of the Society’s annual programme of in-person, online and hybrid events.

Main Responsibilities

• Acts as the main point of contact for Society Fellows, prospective Fellows and general enquiries by telephone, email, letters and in person
• Assists with application, Fellowship and subscription queries and Fellowship applications and sends welcome packs to new Fellows
• Administers and updates database records and provides reports from the database (for example, mailing lists for sending biannual newsletters and other printed items to Fellows)
• Assists the Finance Manager with financial administration relating to Fellowship, including standing orders, credit notes, direct debits and Gift Aid, renewals and various mailings
• Assists Fellows with website login access and event bookings
• Monitors the Society’s main email inboxes, responding to queries or forwarding to other colleagues as appropriate
• Produces the monthly Fellows e-newsletter and additional e-mailings as required
• Undertakes general office administration, including meeting room bookings, booking accommodation for Trustees, printing meeting papers and mailings
• Supports with the operational delivery of Society events, including Eventbrite and survey-related tasks for Fellows-only events, liaising with speakers, arranging travel and accommodation, uploading recordings of Fellows-only events to YouTube, and attending and helping at events as required
• Contributes to internal quarterly reports
• Processes and posts merchandise orders

Data Administrator

About the Job

Return Fundraising was founded in 2015 by former charity employees, and today, we’re proud to be one of the UK’s largest telephone fundraising agencies. We’ve been growing ever since: pioneering supporter-led fundraising with genuine conversations and long-term relationships.

Return Fundraising is seeking a detail-oriented Data Administrator to support the delivery of campaign data across multiple systems and platforms.

Working closely with the Data Manager, you will assist with preparing campaign data, producing reports, and ensuring data is processed accurately and securely. This role involves structured, process-driven work with high volumes of data, where consistency and attention to detail are essential.

This position would suit someone with experience in a data, operations, or administrative role who is looking to further develop their skills. You should be confident working with data, comfortable following established processes, and able to work methodically in a fast-paced environment.

We are looking for someone organised, reliable, and proactive, who can contribute to the smooth day-to-day running of data operations that underpin our fundraising campaigns.

Main Responsibilities

Data Processing

• Prepare client data exports and reports
• Maintain campaign databases and reporting structures
• Download and apply client suppression files accurately
• Support management of the fundraising ticketing system
• Produce End of Activity (EOA) reports and exports
• Ensure secure and timely transfer of client data files

Campaign Set Ups

• Cleanse and prepare client data for campaign use
• Prepare files for TPS and validation matching
• Segment and format data for internal systems
• Support campaign setup in dialler and scripting platforms

Fulfilment

• Create and maintain mail merge templates aligned with client letterheads, ensuring accuracy and brand consistency
• Execute fulfilment processes
• Manage secure transfer of campaign letters to fulfilment providers
• Liaise with fulfilment providers regarding timelines and stock requirements

Essential

• At least 1 year experience in a similar Data Processing Role
  • Newly graduated Data professionals will be taken into consideration
• Experience of Excel and/or Google Sheets
• Outstanding organisation & attention to detail
• Work effectively under pressure and deal with conflicting priorities
• The ability to troubleshoot technical issues
• Ability to be flexible; respond positively to change
• Clear and efficient communicator
• Exceptional team-player
• Self starter who takes responsibility for their own work and actions.

Desirable

Experience handling data in a professional environment

• Familiarity with data segmentation and reporting
• Basic SQL knowledge or willingness to learn
• Interest in fundraising, marketing, or data operations
• Awareness of GDPR or data handling best practice

Offer

• Annual salary of £30000 - £32,000
• Full time permanent contract of 37.5 hours per week Monday to Friday,
• Hybrid working with flexible home and office arrangements
• 25 days of annual leave (plus bank holidays), rising 1 day per year up to 30 days after five years of service
• Company-provided laptop and home office equipment
• Pension contribution of 3%
• A small business environment where you can make quick decisions and interact with everyone from managing director to fundraisers
• The opportunity to contribute to meaningful fundraising campaigns supporting leading UK charities

Personal Assistant and Admin Manager

RCN UK HQ (London), Nottingham or Bolton office with hybrid working, 35 hours per week, permanent contract

There may be further flexibility to the locations advertised. Please contact the recruiting manager to discuss which alternative office locations may be available.

At the Royal College of Nursing, we're an optimistic organisation. And we've got good reason to be. As the largest trade union of nursing staff and students in the UK - with over half a million members -we can see a brighter future ahead. Join us and you will too.  

RCN activists and workplace representatives are the lifeblood of our union and the voice of the nursing profession. They shape the health policies of the future by organising, lobbying and campaigning for positive change for the nursing profession, for patient care and for a better society. 

Our people are our greatest asset, and we want people who can contribute to our purpose in line with our values.

The role

To provide a comprehensive, professional and confidential Personal Assistant (PA) role to the Head of Activist Learning and Development, through the provision of efficient and effective secretarial, administrative and project administration duties, while working flexibly and collaboratively to support the wider team.

You will manage the administration of the learning programme in planning, member booking systems, reporting and aiding and advising colleagues within the team and across the organisation. In addition, you will line manage our admin colleagues within the team.

This is a varied and demanding role that will put you at the forefront of ensuring that the RCN's members have the influence in the workplace - and the world - that they need.

The person

To join us you'll need experience of providing administrative and PA support at a senior level.

You'll be able to demonstrate a record of being able to prioritise workloads, meet demanding deadlines and manage the work of others.

You will be able to show examples when you have shown leadership and responsible initiative.

Whatever your background, you'll be efficient, accurate, and show a capacity for strategic insight in all you do.

To succeed at the Royal College of Nursing all you need to do is think bigger, better and brighter. And with an attitude like that, anything's possible.

What we offer

We offer an impressive range of benefits, a broad range of learning development opportunities and an award-winning health and wellbeing programme. We offer annual leave up to 32 days plus bank holidays and three additional days for the Christmas break plus generous maternity, adoption, paternity, and shared parental leave packages.

We offer a competitive pay structure with annual pay progression until you reach the top of the salary scale. We normally offer new employees the first point of the salary range, although you may be able to negotiate a higher starting salary depending on your skills, experience and current salary.

We are a diverse organisation and understand everyone has different needs and many of our employees enjoy flexible working enabling them to deliver results whilst having a good work life balance. Our hybrid working model allows for up to 60% of your working time to be carried out from home. At least 40% of your working time will be spent working in person.

Our selection process

Please click the 'apply now' button to apply and answer the supporting questions online demonstrating how you meet the criteria for this role. You may not be shortlisted if you don't. Any identifying information in your application will automatically be anonymised for shortlisting purposes.

We want your experience applying for a job with us to be the best it can be. We can offer flexibility in how we conduct the interview and you are able to attend online if you need to. If you foresee any issues with accessing a computer, webcam, or internet connection for this, please do let us know.

Equal opportunities for everyone

Equity, diversity and inclusion are a priority for us and we aim to foster an inclusive environment so our people can bring their authentic selves to work. This is integral to our mission to enable you to support our members and ensure their voice is heard by all UK governments to get the best outcomes for them and their patients.

We have strong staff networks, a detailed EDI strategy and are actively striving to become an anti-racist organisation. We encourage applications from people of diverse backgrounds and identities.

As proud member of the Disability Confident employer scheme we also actively encourage applications from people with disabilities.

Opening date: 23 April 2026

Closing date: 11:59pm 18 May 2026

Assessment and Interview date (at RCN UK HQ, London): 3 June 2026

Candidates will be asked to take part in timed assessments and a formal interview. We will gather information about any reasonable adjustment required ahead of the interview.