Office support jobs
Are you a creative and user-centred Learning Designer with a passion for education? Do you want to make a real impact in the medical field by creating world-class digital learning courses for doctors?
RCR Learning supports radiologists and clinical oncologists’ professional development throughout their career – whenever and however they practice. We design, develop and deliver innovative learning products that respond to the real challenges of clinical practice. We’re building a world-class digital learning library of high quality, engaging courses which meet our members’ needs.
The Royal College of Radiologists (RCR) is looking for a Digital Learning Designer to join our dynamic RCR Learning team. You’ll collaborate with subject matter experts and RCR Learning colleagues to design and develop visually engaging, interactive online learning resources that support doctors throughout their careers.
What you’ll do:
Design & develop digital learning
- Work with SMEs to design, test and evaluate interactive online learning courses.
- Create engaging multimedia assets including graphics, animations, videos and templates.
- Develop storyboards and scripts, offering technical and creative input.
- Communicate design ideas clearly and contribute innovative approaches.
- Ensure all content meets RCR brand, accessibility and quality standards.
- Manage multiple projects, deadlines and deliverables.
Support & improve our digital learning offer
- Identify improvements to the LMS, analytics and user experience.
- Support project workflows and operational processes across the Learning team.
- Monitor delegated budgets and contribute to annual content reviews.
Innovate & stay up to date
- Keep informed on best practice in digital learning, pedagogy and accessibility.
- Evaluate new tools and platforms to enhance our learning offer.
- Support marketing with insights into user engagement and standout content.
What you’ll need:
- Extensive experience applying educational and instructional design principles to high quality digital learning.
- Proficiency in key digital learning authoring tools (e.g., Storyline, Rise 360, Synthesia, Canva).
- Strong visual design skills, ideally with experience using Adobe Creative Suite.
- Experience creating engaging digital and video based visual assets.
- Knowledge of accessibility standards (e.g., WCAG), copyright, GDPR and other relevant legislation.
- Ability to collaborate confidently with SMEs and internal stakeholders.
- Experience designing interactive learning exercises such as branching scenarios (desirable).
- Experience working with doctors, academics or medical professionals (desirable).
If you're excited about using your design skills to support healthcare professionals and improve patient care, we’d love to hear from you.
Why join us:
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (60% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job description
Join our Community Fundraising Team and play an important part in stewarding some of The Royal Marsden Cancer Charity’s most dedicated supporters. Line managing the Community Fundraising Assistant, you will effectively steward existing community and corporate supporters, identify new prospects and develop initiatives to engage our audiences.
No two days will ever be the same in this role: one day you might be visiting a golf club or meeting a supporter for a cheque presentation, the next you could be working to grow our ambassador programme, pitching to a corporate team, or finding a new way to engage our supporters. You’ll thrive on this variety and enjoy the meaningful, people focused work.
If you are a high performing fundraise with experience building long lasting relationships with supporters and engaging new audiences, this is a fantastic opportunity to make a meaningful impact.
What you’ll be doing:
- Deliver best in class stewardship to develop long term relationships
- Line manage a Community Fundraising Assistant to ensure they achieve their objectives
- Identify and develop fundraising initiatives to engage community fundraising supporters in line with the Charity’s strategy
- Identify opportunities to raise awareness of The Royal Marsden Cancer Charity including giving talks and presentations, and attending local events
- Work with other teams within the Charity, including Finance, Data, PR, Marketing and other fundraising teams to maximise best practice and supporter experience
What we’re looking for:
We’re looking for someone who is:
- An experienced fundraiser with a proven track record of securing financial support from community fundraising supporters
- An excellent written and verbal communicator, able to engage effectively with a wide range of audiences
- Proactive with strong problem-solving skills and the ability to take initiative
- Able to build strong and effective working relationships and manage multiple stakeholders
Why join us?
We’re a values-driven charity committed to saving lives by funding world-leading research, treatment, and care at The Royal Marsden. You’ll be part of a collaborative, ambitious, and kind team, with plenty of opportunities for learning and development.
What we offer:
- Hybrid working between home and Sutton with occasional travel to Chelsea.
- Flexible working around our core hours of 10am to 4pm
- 27 days annual leave rising with length of service
- Up to 6% employer contributions subject to matched contribution from you (increasing with length of service)
- Training, support and development opportunities
- Access to the Blue Light discount scheme and other discounts opportunities
- Access to subsidised staff restaurants, on-site yoga and wellbeing classes, staff choir and much more
- Range of wellbeing initiatives including access to an employee assistance programme designed to save money and improve your physical, financial and mental health and wellbeing, access to free online GP appointments and free eye tests and contribution towards any glasses required for work purposes
- Opportunities for training and career development
Inclusion matters:
We are committed to building a diverse and inclusive workforce that reflects the communities we serve. Applications from all backgrounds are warmly welcomed
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications is received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.
The Royal Marsden Cancer Charity raises money to improve the lives of people affected by cancer.
The client requests no contact from agencies or media sales.
Job Title: Communications & Publications Coordinator
Department: Communications
Hours: 25 hours per week (3.5 days per week although we would be happy for this to be condensed into 3 days)
Salary range: £30,000- 32,000 pro rata
Contract Length: Fixed term (1 year)
Reporting to: Acting Director of Communications & Marketing
Direct Reports: None
Location: London/Hybrid (on average –1 day a week in the office, core days are Tuesday’s)
Who We Are
Mothers' Union is a global Christian movement working with people of all faiths and none to develop communities, strengthen families and advocate for change. Our members are active in over 80 countries and work tirelessly to serve their communities to build a future where everyone thrives.
Founded in 1876, Mothers’ Union is a women-led volunteer movement, with a membership of 4 million people around the world, 36,000 of whom live in the UK and Ireland. Based on Christian fellowship, members express their faith through action in their local communities, aiming to create a world where every individual can reach their full potential, by stopping poverty, injustice and violence.
Role Overview
Mothers’ Union is seeking a talented and organised Communications & Publications Coordinator to support the delivery of high-quality written communications across the charity. This role will play a key part in shaping and sharing our voice through articles, press releases, media engagement, and the management of our two publications.
Working closely with the Acting Director of Communications & Marketing, the postholder will help ensure that Mothers’ Union’s mission, faith, impact, and advocacy work are clearly, professionally, and consistently communicated to members, supporters, clergy, partners, and the wider public.
This is an excellent opportunity for an early-career communications professional with strong writing skills and an interest in faith-based or charitable work.
Key Responsibilities
Writing & Editorial
·Researching, writing, and editing articles, features, and news stories for internal and external publications.
·Drafting press releases, media statements, briefings, and opinion pieces.
·Supporting the production and editorial coordination of Mothers’ Union newsletters, magazines, and other publications (print and digital).
·Proofreading and ensuring consistency of tone, style, and brand voice across all communications.
·Assisting with the development of case studies and impact stories.
·Maintain an up-to-date bank of FAQs, accessible to all staff members, to respond to regular queries from within and outside the membership.
·Update a PowerPoint quarterly with briefing notes for colleagues and members speaking about MU externally.
Media & Public Relations
·Supporting proactive media outreach and maintaining media contact lists.
·Responding to media enquiries in coordination with the Director of Communications & Marketing.
·Preparing briefing documents for interviews and public appearances.
·Monitoring media coverage and compiling press reports.
·Identifying opportunities for earned media coverage to raise awareness of Mothers’ Union’s work.
·Creating resources to help members connect with local media such as draft press releases and how to write engaging news stories.
Publications Management
·Coordinating content schedules and deadlines for the charity’s bi-yearly Connected Magazine and the annual Prayer Diary.
·Liaising with contributors, designers, printers, and external suppliers as required.
·Ensuring all publications meet brand and editorial standards.
·Proofreading external collateral for teams across the charity.
·Assisting with distribution planning and stakeholder communications.
Administrative & Team Support
·Managing the Communications and Marketing inboxes.
·Supporting campaign delivery through written materials and briefing documents.
·Assisting with communications for events, exhibitions, and key initiatives.
·Managing incoming communications requests and scheduling workflow.
·Attending team meetings and contributing ideas.
·Supporting cross-organisational communication projects as required.
Person Specification
Essential
·Excellent written communication skills with the ability to adapt tone for different audiences including clergy.
·Strong proofreading and editing skills with high attention to detail.
·Experience writing articles, features, press releases, or similar content.
·A professional and confident approach to internal and external communications.
·Strong organisational skills and ability to manage multiple deadlines.
·A collaborative team player who can work with direction.
·Aligned with the MU values of supportive, respectful, solutions-focused, adaptable and open, and able to demonstrate the associated behaviours.
Desirable
·Experience working in a charity, faith-based, or membership organisation.
·Understanding of media relations and press processes.
·Experience coordinating print or digital publications.
·Familiarity with basic website content management systems.
·A qualification in communications, journalism, English, marketing, or a related field.
·Interest in faith-based or community-focused work.
Benefits
- 25 days of annual leave (full time) plus up to 4 days of leave (full time) given at the discretion of Mothers’ Union.
- Employer pension contribution of 7%.
- Enhanced maternity, paternity and adoption pay.
- Two volunteering days per calendar year.
- One away day per calendar year.
- Enhanced sick pay.
- Bereavement leave & Compassionate leave.
- Season ticket loan.
- Cycle to work scheme.
- Employee assistance programme.
- Eye care voucher and an allowance towards glasses.
Work Location/Hybrid Working Pattern
This role will be based at our Head Office in central London. Mothers’ Union operates a hybrid working model. Staff are required to work an aggregate minimum of 90 days per calendar year (pro rata for part timers) at our Head Office, Mary Sumner House in central London. Tuesdays are our anchor days where every staff member is expected to be at the office. The 90 days includes anchor Tuesdays. In addition, Thursday is a core working day where part time staff are expected to work, either at home or from the office as needed.
How to Apply
If you are interested in this position, please apply by sending your CV and a Cover Letter to the email in the job posting. The Cover Letter should clearly outline how your skills match the main responsibilities of the role. Please note – only applications with a cover letter, alongside a CV, will be considered.
Application Deadline
The deadline for applications is April 17th 2026. Due to the number of applications we may receive, we will not be able to individually respond to each applicant. Kindly note, we will only be getting in touch with the applicants shortlisted for an interview. We aim to get in touch with the shortlisted candidates after the application deadline. We will be conducting interviews for suitable candidates as we go along and may fill the role before the closing date.
Equal Opportunity
Mothers’ Union is an Equal Opportunity Employer. We celebrate diversity and are committed to create an inclusive environment for all employees.
Right to Work
Employment right to work checks are mandatory and a legal requirement to work in the UK before you are employed. Mothers’ Union does not provide sponsorships.
DBS Checks
This vacancy is subject to a DBS check if you are successfully selected.
Safeguarding Policy
Mother’s Union has its safeguarding principles embedded in all services we provide in Britain & Ireland. Mothers’ Union is committed to promoting a safer environment and culture for all involved in our projects, programmes, initiatives and activities. So that this can be achieved, it is essential to understand that this policy applies to everyone working on behalf of Mothers’ Union in Britain & Ireland, namely senior managers, board of trustees, paid staff, volunteers, members, affiliates and contracted consultants.
Diversity & Inclusion
Mother’s Union is committed to ensuring equal opportunity and that all applicants receive equal consideration for employment. We strongly encourage individuals from all backgrounds to apply for this role. As such we particularly welcome applications from people with various backgrounds. We are committed to being an inclusive and welcoming place to work to achieve greater results for the community we support. We are committed to providing reasonable adjustments for disabled candidates throughout our recruitment process and during employment.
Please add a covering letter to your application.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We’re looking for a strategic, creative and collaborative Head of Brand and Marketing to lead our public identity, supporter engagement and campaign visibility. This is a key leadership role responsible for shaping how we present our work, grow our profile and inspire support for people affected by serious and life changing injury.
This role will lead the work to shape and strengthen the Day One brand, ensuring it is consistent, inclusive and compelling across every touchpoint, from national fundraising campaigns to service information. Responsible for leading and developing a small, talented team creating a supportive environment where creativity and collaboration thrive. Working closely with colleagues across Fundraising and Services, you’ll bring teams together around shared campaigns and supporter journeys that deepen engagement and expand our reach. This role blends high-level strategic planning with practical delivery leadership ideal for someone who thrives in purpose-led environments and wants to build a brand that truly makes a difference.
What You Will Bring
You’ll bring experience in brand and marketing that goes beyond delivery with a track record of shaping how an organisation is seen, understood and supported. That might be from the charity sector, or from campaigns that focused on health, justice or hidden disabilities. You may have worked on sensitive storytelling, built public trust, or led bold campaigns that asked people to think differently.
Or you might bring experience from a commercial or corporate brand environment with a strong sense of audience insight, creative direction and campaign strategy and a desire to apply that thinking to a cause with real impact.
Wherever you come from, you’ll understand the value of a trusted brand and how powerful it can be when it's clear, consistent and human. You’ll be stepping into a space where strong foundations already exist and bringing the skills, energy and confidence to help us go further. To strengthen how Day One Trauma Support shows up, build our reach, and grow a brand that truly reflects who we are and the difference we make.
How to apply
Please upload your CV and supporting cover letter to Charity Jobs outlining why you’re interested in the role. Please take your time to explain how your experience is relevant to this post.
Closing date: 9am Monday 13th April 2026
Interviews:
First stage virtual: Monday 20th April 2026
Second stage in-person (Leeds): Wednesday 29th April 2026
For further information, please see the attached recruitment pack.
Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights. We deliver our work by building and maintaining open-data platforms, creating stronger voluntary and compliance frameworks, and accelerating accountability and action in the finance sector with nature-positive guidance to help achieve deforestation-free portfolios.
We work globally, with a focus on both forested regions (particularly across Latin America and South East Asia), and major consumer and financial markets (with a focus on Europe, the US, Singapore and China). We have a distributed team of around 70 people worldwide, with a main office in Oxford (UK). We work via close and deep partnerships, including with institutions like the Stockholm Environment Institute, the UN Climate Change High-Level Champions, UNEP Finance Initiative, the World Conservation Monitoring Centre, the Zoological Society of London, and many many others.
About the Role
As People and Culture Lead, reporting to the Director of Execution & Planning, you will be responsible for the delivery and development of the People function at Global Canopy. Providing advice and support to the Leadership Team and colleagues across the organisation, you will lead on people and culture initiatives that enable our team to maximise their potential, resulting in greater impact as an organisation.
You will bring excellent relationship-building and influencing skills as well as strong technical expertise to ensure that we can recruit, retain, develop, support and engage the people we rely on to deliver our vital work for forests, nature and human rights. You will manage all aspects of team members’ journey with the organisation, including recruitment, performance and development, employee relations and pay and benefits.
This is a great role for an experienced People professional who believes in the power of a people-centred organisation, has had previous success in delivering people and culture change projects and working in a business-partnering role. You will be comfortable managing upwards, acting as a trusted advisor, and confident being the face of People and Culture at an organisational level. You will thrive in a dynamic non-profit environment, delivering on complex and impactful projects around the world. We are looking for someone who leads with empathy and wisdom, putting individuals at the heart of their work.
Responsibilities
Employee life cycle management
- Be responsible for the creation, maintenance, evolution and operation of all HR policies, processes and systems
- Work closely with the leadership team and internal boards on areas such as recruitment, performance, learning and development, absence, salaries/benefits, job grading and employee engagement
- Ensure the ongoing development of our P&C offering is aligned with our culture
Support & advice to leaders and managers
- Build strong working relationships with senior team leaders in order to support them directly
- Provide coaching, guidance and support to people managers ensuring that our people are supported to thrive and develop
- Advise on people issues and managing cases, to ensure that processes are followed in line with Global Canopy’s policy, best practice and employment legislation
Support delivery of Global Canopy’s People plan
- Alongside the Director of Execution & Planning, drive the implementation of people initiatives and be responsible for the successful embedding of changes
- Lead on connection and collaboration initiatives to build a cohesive, highly motivated team in line with Global Canopy’s culture and in the context of hybrid working
- Provide and present reports and maintain KPIs related to our people.
Management
- Line management of People and Recruitment Advisor, supporting them in their management of recruitment for Global Canopy, and providing coaching and mentoring to support their ongoing development
- Manage the relationship with our EOR providers
- Alongside the Director of Execution & Planning and Operations Coordinator, provide leadership on data protection across the organisation
About You
To be successful in this role, these are the things that will matter the most:
- People-first and positive approach to HR management
- Broad experience of managing human resources work across organisations, with a good understanding of HR procedures and legislation in the UK
- Alignment with our values and our mission and a commitment to collaboration and a passion for developing an organisational culture in which people thrive
Essential behavioural competencies:
- Leading with warmth
- Demonstrates credibility and emotional intelligence
- Structured and effective in communications
- Able to handle difficult situations sensitively and confidentially
- Initiative and ability to manage and prioritise own workload, working to deadlines
- Creativity
Skills and experience:
Required:
- CIPD level 5 or equivalent experience
- Experience managing all aspects of employee lifecycle
- Strong understanding of UK employment law and best practice
- Experience and expertise to support in the areas of diversity and inclusion, learning and development, and employee wellbeing and engagement in a hybrid context
- Experience of working in an advisory capacity and regularly reporting to senior leaders
- Experience of working across different departments/functions in a matrixed and int’l organisation
- Line management experience
Desirable
- Ability to take a leadership role in change projects
- Experience of working internationally with employees based outside the UK – and covered by non-UK law
- Experience or understanding of the context for a charity / not for profit organisation
Salary & Benefits
Salary: £55,000- £60,000 full time equivalent. This role sits within Band C on Global Canopy’s remuneration framework.
Nature of contract: Full time or 0.8 FTE. Permanent. This is a hybrid role working from home and our office in Oxford. There is a requirement to attend the office once a week and for other meetings/work as required.
Holidays: 36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.
Pension: Employer pension contribution of 8%.
Healthcare cashback plan: Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.
Employee Assistance Programme: Which provides free, confidential advice on personal and legal matters.
Other: Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.
How to Apply
To apply for the position, please follow the instructions and submit an up-to date CV and covering letter. The covering letter should explain your motivation for the role, and how your skills and experience fit the person specification. (Please no more than 1 side of A4).
Right-to-work in the UK is required for this role.
All candidates are asked to complete an anonymous diversity monitoring form when they apply.
The closing date for applications is 27 April 2026 at 9 am GMT. We will be conducting rolling interviews after the Easter bank holidays. Early application is encouraged, as we may close the position early if suitable candidates are identified.
First-round interviews will be held online. We plan to conduct second-round interviews in Oxford when possible (we will reimburse reasonable travel expenses for candidates). A written task and key colleague meeting will also form part of the selection process.
The client requests no contact from agencies or media sales.
We are looking for committed and detail-focused Team Leaders to join our new specialist high risk domestic abuse service.
As a new service, we have 2 x Team Leader positions available. These roles are full time, hybrid working with two days per week from our office in Boscombe.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer
At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Role
As a Team Leader you will ensure excellent service delivery in accordance with the service specification and performance targets. You will need to be able to support operational staff to deliver high quality, risk led and tailored support. You will focus on the performance management of team members including the allocation and auditing of cases in line with service standards.
Key Responsibilities:
- Responsible for completing case audits, reviews and reviewing data to ensure oversight of teams
- Responsible for capturing data and evidence around the outcomes of the service
- Responsible for allocating work across the wider team - analysing data to monitor patterns, trends and comparing these to resources
- Be a designated safeguarding officer, available to make defensible decisions quickly and effectively on safeguarding matters ensuring the dignity, safety and security of victims is at the heart of your work. This will also include providing guidance and support to staff.
- Work with the Operations Manager to ensure excellent service delivery in line with business plans by reviewing data and information to effectively address any performance issues.
- Responsible for the line management of team members including responsibility for recruitment, training completion, performance management and monitoring, continued support and guidance and implementing all relevant VS policies and procedures
- Promote effective communication channels including co-ordinating and facilitating regular team meetings, sharing feedback and learning to share with other colleagues.
- Represent the service and victims at external events including HRDA, DA forums etc where needed.
About You:
You will hold an approved and accredited IDVA qualification and will ideally have had previous line management experience and be confident leading a team.
You will need:
- A strong understanding of domestic abuse and violence and the impact this has on victims.
- Experience of working in a challenging and changing environment with an emphasis on customer focus and excellence in service delivery.
- Demonstrable experience of providing crisis management, support and guidance in sometimes stressful and difficult situations to a team with a client service focus.
- Have excellent communication, negotiation and advisory skills, both written and verbal when interacting professionally with a range of agencies and individuals.
- Work without direct supervision, prioritise work and deal with competing or conflicting demands/ needs and interests in an organised and methodical manner.
- Gather, analyse and use information and evidence from different sources to solve problems and report on data quality and compliance
- An understanding of confidentiality, safeguarding and other legal requirements
- Good IT skills including experience with working within bespoke case management systems and using Microsoft Office Packages, specifically Excel
This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Salary: Up to £42,440 GBP gross per annual (dependent on experience)
Hours: Full-time
Duration: Permanent
Location: UK-Med Office, Manchester, UK with hybrid working (approximately 30% on-site)
Can you guide leaders through complex people challenges while strengthening HR compliance across a global organisation?
UK-Med is a frontline medical aid charity. Born of the NHS, we’ve been working for over 30 years towards a world where everyone has the healthcare they need when crises or disasters hit.
As UK-Med continues to grow and expand its global humanitarian response, we are strengthening our people practices to ensure they remain fair, consistent, and compliant across the countries where we operate. In this context, the Employee Relations & HR Compliance Manager will play a pivotal role in driving high standards of HR practice across the organisation.
Job Role
You will lead on complex employee relations matters, including investigations, disciplinary and grievance cases, performance concerns, and organisational change processes. Acting as a trusted advisor to managers and leaders, you will ensure that people decisions are fair, consistent, and aligned with UK employment law and international HR standards.
Alongside employee relations leadership, you will oversee HR compliance and governance processes, ensuring that employment practices, documentation, and HR record management meet legal, audit, donor, and organisational requirements across multiple countries. You will work closely with senior HR colleagues to maintain compliant policies, support safeguarding investigations where required, and strengthen HR systems and processes that support a growing international workforce.
This role will collaborate closely with the Director of People, Heads of HR, recruitment and payroll teams, providing expert advice and coaching to managers while promoting a culture of accountability, transparency, and respect.
This is an exciting opportunity for an experienced HR professional who thrives on solving complex people challenges, strengthening organisational governance, and supporting leaders in a fast-paced humanitarian environment. Your work will play a key role in ensuring UK-Med continues to operate as a fair, compliant, and people-centred organisation as we deliver life-saving healthcare to communities affected by crises.
We offer a competitive salary and benefits, a collaborative environment, and the opportunity to make a meaningful difference through humanitarian work. UK-Med is an ambitious and expanding organisation, and this role offers a unique opportunity to shape the organisation’s employee relations and compliance practices as we continue to grow
How to apply
We strongly recommend that you read the Candidate Information Pack – ER & HR Compliance Manager - March2026 before applying.
To apply, please complete the questions and submit your CV through our Online Jobs Portal as soon as possible.
Applications must be submitted no later than 30th March, 2026.
UK-Med is committed to safeguarding of our personnel and beneficiaries and has a zero-tolerance approach to sexual exploitation and abuse. We conduct thorough vetting before any appointment is confirmed.
UK-Med is committed to the principles of diversity, equality, and inclusion. We strive to provide an inclusive and supportive environment where employees feel respected and supported to be able to fulfil their potential.
The client requests no contact from agencies or media sales.
Greenpeace is a movement of people who are passionate about defending the natural world from destruction. Their vision is a world where everyone has equal access to clean air, water, and energy; where the nature we love is protected, precious habitats are restored and communities are united by ambitious climate action.
Greenpeace UK’s mission is to halve emissions and restore biodiversity by the end of this decade in a fair and equitable way. Their three-year plan outlines how Greenpeace UK (GPUK) is going to play a vital role in getting there.
The Key Relationships programme sits at the heart of Greenpeace UK’s fundraising, securing the philanthropic investment that powers its campaigning work. The team raises around £15–16 million annually from major donors, trusts and foundations, and legacies, contributing significantly to the organisation’s wider fundraising income of approximately £37 million.
We are now seeking a Deputy Head of Major Gifts to play a pivotal role within this high-performing and evolving team. This is a newly created position, designed to increase capacity and support ambitious income growth, with significant scope for the successful candidate to shape and define the role.
Blending trusts and foundations with high-net-worth individual fundraising, this role will focus on building and stewarding a mixed portfolio of donors while strengthening Greenpeace UK’s climate philanthropy. It is a highly donor-facing position, suited to someone who thrives on relationship building and is motivated by the opportunity to drive meaningful income in support of urgent environmental change.
This is an exciting moment to join Greenpeace UK. Following a period of organisational change, this is a newly created role which will enable Greenpeace UK to meet ambitious growth in income and unlock opportunities to grow funding for climate campaigns in particular.
As Deputy Head of Major Gifts, you will:
- Manage a portfolio of major donors, trusts, and foundations giving £100,000+, cultivating, soliciting, and stewarding long-term partnerships
- Personally secure six- and seven-figure gifts in support of Greenpeace UK’s strategic priorities
- Play a key role in strengthening Greenpeace UK’s climate philanthropy
- Develop and deliver compelling funding propositions aligned with Greenpeace’s strategic priorities
- Build and deepen relationships with key funders and prospects, increasing external engagement and visibility
- Contribute to prospecting strategy, identifying and progressing new opportunities across both T&F and HNWI audience
- Work collaboratively across fundraising, campaigns and communications to deliver integrated, high-impact fundraising approaches
- Act as a senior member of the team, contributing to planning, strategy and a strong, collaborative team culture
This role would suit a relationship-led fundraiser ready to step into a broader, more strategic position, or an experienced manager looking to deepen their impact across major gifts. You will thrive in a role with significant autonomy, confident operating in a fast-evolving environment and shaping both your own portfolio and the wider programme.
Essential skills and experience:
- A strong track record in high-value fundraising, across trusts & foundations (including family foundations) AND major donors
- The ability to work across a blended T&F and HNWI model, regardless of your core specialism
- Personally securing six-figure gifts from T&Fs and major donors
- Experience managing a portfolio of donors and funders within a complex, values-driven, or global organisation
- Proven success engaging senior stakeholders, including Board members, and philanthropic networks
- A proactive, self-starting approach, with the ability to shape a new role and drive activity forward
- Effective collaborator, able to work seamlessly across fundraising, campaigns, and international teams
- A commitment to Greenpeace’s mission, values and independence
Desirable:
- Experience of securing 7-figure gifts from trusts & foundations and/or major donors
- Experience in capital campaign fundraising and cross-market collaboration
- Experience of climate or environmental philanthropy
Diversity and Inclusion
Greenpeace UK recognise the value in having a diverse workforce, as well as the importance of creating equal opportunities for all. Applications are welcomed and encouraged from people of all backgrounds.
Applications are particularly encouraged from people of colour, disabled people, and people who identify as working class now or in the past.
Candidates will be selected based on how well they meet the criteria for the role and all applicants will be treated fairly throughout the recruitment process.
If you have any specific requirements which would enable you to participate in the recruitment process more fully, in particular if these relate to a disability or access issue, please see page 11 of the applicant pack for contact details. If you require the job pack in a different format, please get in touch and we will happily provide you with one.
Anti-racism and inclusion commitments
Greenpeace UK wants its team to reflect the diversity of the communities it works alongside. It is committed to fairness, inclusion, and challenging discrimination and oppression in all its forms.
The environmental sector still has further to go when it comes to representation. Greenpeace UK has published ambitious race representation targets and, through its Anti Racism Plan, is working proactively to achieve stronger representation of people of colour, particularly within leadership positions.
As part of this commitment, a Guaranteed Interview Scheme (GIS) is being piloted. Greenpeace UK aims to offer an interview to everyone who opts into the scheme and meets the essential criteria. Guaranteed interview applications will be processed by QuarterFive and shared only with the Greenpeace UK recruiting manager and HR team.
If you identify as a person of colour and meet the essential criteria for the role, you can choose to opt in to the Guaranteed Interview Scheme via the link on page 2 of the applicant pack.
Don’t meet every single requirement? Research shows that women and people of colour may hesitate to apply unless they meet every area of the person specification. If you’re excited about this role but don’t meet all the criteria, you are encouraged to apply.
Employee benefits
Benefits include:
- 25 days annual leave for full-time staff, with additional leave accrued according to length of service up to a maximum of 32 days
- Once a month, all Greenpeace staff take an organisational ‘breather’ day where the office closes with no expectations of output on these days
- Office closure normally occurs between Christmas and new year and staff are not required to use annual leave to cover this period
- Employer pension contribution of 8.5% of basic salary, provided employees contribute at least 3%
- Interest free season ticket loan, or a tax efficient bicycle loan
- Life assurance scheme (4 x annual salary)
- Employee Assistance Programme that includes access to free confidential advice with a qualified counsellor
To apply, please complete the form below and upload your CV, making sure it reflects the essential skills and experience outlined above. You can use the notes section to share any additional information. Suitable applicants will be contacted and given full support with the formal application process.
Round 1 interviews – Friday 24th April
Round 2 interviews – Tuesday 28th April (afternoon), Wednesday 29th April (morning)
Endometriosis UK is the leading UK charity supporting those living with endometriosis. Formed in 1981, we offer information and support, for example through our website, information leaflets and webinars, and via our local support groups, Helplines and online forum. As well as directly supporting those with endometriosis, we work to raise awareness of endometriosis amongst healthcare professionals, the public and the media; lobby for improved diagnosis, treatment and management; and support research. We have a big job to do and ambitious plans.
We are looking for an experienced Policy and Campaigns Manager to manage our policy and campaigning work. You will have a strong understanding of the UK political system and how to influence it, and will be confident in drafting reports, consultation responses and working with and disseminating data. You will have worked on health policy before, and will have strong knowledge of how to influence health policy at local and national level.
You must be pro-active in your approach to monitoring the external environment and seeking out opportunities for Endometriosis UK to have the most influence. You’ll be able to work in a small team and understand how we can make the most impact with our limited capacity.
You will be passionate about menstrual health and ensuring patient voices are at the heart of all we deliver, and will be able to turn policy asks into strong campaigns.
About the role:
This is a pivotal role in our Campaigns and Communications Team, reporting to the Head of Campaigns and Communications. You will be managing the drafting of evidenced-based policy positions (for example analysing research, data and lived experience insight) and work with the Head of Campaigns and Communications to ensure these are translated into effective campaigning activity that drives real change.
You will oversee the integration of policy and campaigns activity, working closely with the Campaigns and Policy Officer, and enabling the Chief Executive and Senior Leadership Team to engage with parliamentary and high-level stakeholder engagement.
This role offers a great opportunity for an experienced Policy and Campaigns Manager to shape how Endometriosis UK uses evidence, policy and campaigning together to improve diagnosis times, access to treatment, and support for those affected by menstrual health conditions across the UK.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control


The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: RWP Employment Keyworker
Reports to: Client Services Manager
Location: Manchester – hybrid working, with a minimum of 2 days a week in the office.
Salary: £28,000 - £31,000
Hours: 37.5 hours
Contract: 2-year fixed term contract
Background
Breaking barriers is delivering a Greater Manchester Combined Authority (GMCA) funded programme to provide employment support to participants in the Refugee Welcome Programme (RWP) across Greater Manchester.
Overall purpose
The main purpose of this role is to support asylum seeking and refugee clients as part of a new statutory contract. You will work closely with the Client Services Manager to support clients to progress into relevant opportunities and signpost to appropriate services.
In summary this role will be responsible for:
· Managing a caseload of clients referred through the programme, supporting RWP clients into employment across GMCA boroughs.
· Supporting the Client Services Manager with data collection and reporting, within Breaking Barriers and across all delivery partners
· Conducting outreach to referral partners’ venues, providing introduction and information about the programme to engage potential participants.
· Managing monthly network meeting for referral partners, taking the lead on providing updates and discussing any emerging issues with referral partners.
· Delivery of in-person group sessions with partner organisations at community locations e.g. hotels
You’ll be a confident communicator, comfortable working with a range of partners and maintaining positive working relationships. Most importantly, you’ll share our commitment to working with marginalised communities and have a genuine passion for improving opportunities for refugees and asylum seekers.
The successful candidate will be experienced in supporting individuals to progress along their employment journey and understand the need to refer for holistic support. We’re looking for someone who has experience working with people with multiple barriers to employment and building relationships with partners to try to address these. You should understand how to adapt your approach in 1-1 and group situations and be creative in developing and delivering group sessions.
Key responsibilities
We are a fast-paced charity that prides itself on its flexibility and responsiveness so your responsibilities may change, develop and grow according to the needs and development of our services.
RWP Referral Partner coordination:
· Establish and maintain relationships with RWP referral partners to ensure the project is delivered in a collaborative and client-centred way.
· Establish and coordinate a monthly employment network meeting with referral partners
· Share updates on participant progression, emerging trends and anonymised case studies demonstrating impact
· Conduct outreach to various referral partner locations, introducing the service and engaging potential participants.
· Identify operational challenges and strengthen referral pathways
· Support the Client Services Manager to ensure good practice and quality in delivery.
· Support with project coordination to ensure outcomes. This includes but is not limited to recording and sharing minutes in partner meetings and incorporating data/learning for funder reports.
Client support
· Provide personalised employment support to a caseload of participants from the RWP programme across GMCA, helping them understand the UK labour market, define career goals, and develop employability skills.
· Support clients with all aspects of employment support in-person, in community centres, libraries, and RWP partner offices.
· Connect clients to training, qualifications and sector pathways
· Manage a caseload of clients with varying needs, adjusting frequency and intensity of support based on individual requirements.
· Design and deliver group-based employability support in-person and remotely
· Liaise with volunteers to source additional expertise and mentoring opportunities for clients.
· Maintain relationships with referral partners from across Greater Manchester to manage client support and support agencies to signpost clients to additional services, including welfare, housing, and mental health support.
Monitoring and Reporting
· Maintain accurate and up-to-date records of client interactions, progress, and outcomes in the CRM system.
· Implement and adhere to monitoring and evaluation processes to track client outcomes and inform service improvements.
· Support data collection across all areas, ensuring accuracy for reports.
· Contribute to monthly and quarterly reporting, working with the Client Services Manager to highlight areas of challenge and also good practice.
· Contribute and support management by sharing client case studies and stories for reports
Safeguarding
· Identify and escalate safeguarding concerns, making appropriate referrals and ensuring clients receive the support they need.
· Act as a first point of contact for safeguarding concerns during place-based employability sessions with RWP partners. Record and inform management as and when required.
Person specification
Essential:
- Experience providing employability support, careers advice, or guidance to individuals facing barriers to employment.
· Confidence in facilitating network meetings and building partnerships
· Experience supporting clients facing multiple and complex barriers (e.g., language, trauma, housing, mental health.
· Understanding of the refugee and asylum seeker experience and the systemic barriers they face.
· Experience of partnership working in the community or voluntary sector.
· Ability to work collaboratively and proactively with partners
· Excellent interpersonal and communication skills, including the ability to work effectively with clients, colleagues, and partners from diverse backgrounds
· Ability to adapt communication and support style to different needs in both group and 1-1 settings, including low levels of English and varying digital literacy.
· Strong group facilitation and presentation skills, with creativity in designing engaging group-based activities (e.g. employability, ESOL-linked, orientation workshops).
· Knowledge of Greater Manchester employment, education and training landscape.
· Flexibility and willingness to work across multiple community locations in Greater Manchester.
· Experience using a CRM system to maintain client records demonstrating an understanding of data collection and reporting
- Strong administrative and organisational skills
· Ability to manage and prioritise a varied workload, including delivering sessions and providing one-to-one support
- Knowledge of safeguarding principles and experience handling safeguarding concerns appropriately.
· Understanding of Lived Experience of seeking sanctuary or forced migration to the UK.
Desirable:
· Experience supporting data collection and monitoring for projects or services
Additional Information:
- This role will require travel for client support and external stakeholder meetings or events.
- Some evening or weekend work may be required to support clients (TOIL provided)
Breaking Barriers is committed to promoting diversity and inclusion regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion, or belief.
We aim for our workforce to be truly representative of all sections of society and our clients. We celebrate diversity within our workforce and are committed to creating a working environment free of bullying, harassment, victimisation, and unlawful discrimination, promoting dignity and respect for all, and where individual differences and the contributions of all staff are recognised and valued.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
We received an accreditation for the Empowered Foundations training with a focus on reproductive health in the workplace. As part of the training, our managers accessed learning on pregnancy loss, fertility, flexible working and eliminating bias. We also have a Menopause and Menstrual Health in the Workplace Policy, to ensure colleagues experiencing symptoms receive the support they need.
As a member of the Disability Confident Scheme, we are committed to offering an accessible recruitment process and guarantee an interview to all disabled applicants who meet the minimum criteria for the role. We are also committed to ongoing workplace adjustments and support for colleagues who need them.
Accessibility of our offices
Our offices have full disabled access on all floors.
· WeWork Office (London): At the main entrance you can use the free access lift and then the main passenger lifts to all the floors. There is one disabled toilet per floor.
· Landmark Office (Birmingham): This building is designed as three specific cores served by a core staircase in each core – on each floor within each of these cores is the provision of male, female, unisex and accessible toilet facilities, with accessible passenger lifts to each floor.
· Clockwork Office (Manchester): TBC
· Spaces Office (Glasgow): 300 Bath Street offers wheelchair accessible lift from entry at street level up to reception and then accessible elevators serve the building overall. SPACES, located on the second floor, is level-entry throughout and has male, female and accessible disabled toilets available for use.
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
The client requests no contact from agencies or media sales.
We have an exciting opportunity for Independent Witness Advocates to join the Pre-trial witness support service, working 37.5 hours a week.
This role requires working from our Victim Support London office on Tuesday & 4 days home based, however travel to London courts will be required throughout the week to attend Pre-trial visits.
Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?
Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we'd love to hear from you…
What we offer:
At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Welcome Bonus: £500 on successful completion of probation period.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the role:
This role is offered on a hybrid working basis, 1 day per week from our London Singer Street office (every Tuesday). The remaining 4 days per week will be home-based, but there will still be the requirement on these days to travel to London courts to deliver pre-trial visits. Therefore, it is essential the travel distance from surrounding counties outside of London is within 30 minutes to London.
As an Independent Witness Advocate you will:
- Lead on providing pre-trial, outreach & post-trial support for witnesses; ensuring their pre and post-trial needs are assessed and a plan for support is put in place so they can attend court to give their best evidence
- Provide advocacy, support in court, and emotional/practical support around their physical, mental, social or financial wellbeing
- Liaise with criminal justice partners to ensure witnesses are kept up to date with arrangements for attendance at court and where applicable, ensure special measures have been granted
- Provide practical and emotional support in a way that is approachable, flexible and caring, showing empathy at all times
- Need to be tenacious in support of your clients and being able to solve problems and surmount the challenges posed by the criminal justice system
Please see attached Job Description and Person Specification for further details.
About Us:
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
Are you passionate about ensuring safe, high‑quality environments where people can thrive? Do you enjoy improving processes, supporting compliance, and making a tangible difference across a diverse property portfolio?
We are looking for a proactive and dedicated Estates Coordinator to join our national charity—someone who is motivated to drive continuous improvement, support a positive health & safety culture, and help us maintain safe, compliant, and welcoming spaces for all who use our services.
In this role, you’ll work closely with the Estates Manager and teams across the organisation to ensure our estates, facilities, and properties are maintained to the highest standard and meet all relevant regulatory requirements.
What You’ll Be Doing:
Health & Safety & Compliance
- Carrying out safety and compliance checks, risk assessments, and maintenance assessments.
- Supporting health & safety projects, audits, investigations, and monitoring activities.
- Creating reports, identifying areas of improvement, and contributing to a positive safety culture.
- Taking part in the Health & Safety Committee and helping communicate legislative updates across the charity.
Premises & Property Management
- Conducting premises audits and ensuring all repairs and maintenance tasks are completed on time.
- Coordinating with contractors and suppliers to deliver compliance-related works.
- Maintaining records of works, inspections, and compliance checks including gas, fire, legionella, and asbestos safety.
- Supporting the commissioning and decommissioning of properties across the UK.
- Helping manage contracts, services, and day‑to‑day estate operations at the National Office.
About You
We’re looking for someone who is:
- Highly organised, proactive, and confident managing multiple priorities.
- Able to work independently while building strong relationships across teams.
- Communicative, with excellent verbal and written communication skills.
- Professional, confidential, and committed to continuous personal development.
Essential Experience & Skills
- Experience in maintenance of property or a property portfolio.
- Strong organisational skills with the ability to coordinate others.
- Problem‑solving capability and a growth mindset.
- Knowledge of safety, compliance, or continuous improvement principles.
Desirable
- Safeguarding Level 3 training.
- Experience with continuous improvement training or change management.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £23,132 per annum
Hours: 35 hours per week
Location: Hybrid role with considerable travel across the UK, particularly in the Midlands and the South of England.
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
About the Role
The post holder will provide support to people in relation to their medication, treatment and care, ensuring that they understand and can access their rights, within the context of Independent Advocacy as set out in the Advocacy Charter and Code of Practice.
IMHAs are expected to provide a duty advocacy role as part of a rota which includes occasional Saturday working. (There is no additional payment for this, although time off in lieu is given)
To provide an Independent Mental Health Advocacy Service to Welsh Qualifying Patients in hospitals and registered settings as required by the Mental Health Act 1983 (2007 Amendment) and the Mental Health (Wales) Measure 2010
About You
You will have significant experience working with vulnerable adults and/or children, either within health or social care setting, or indirectly, for example as a carer. You will understand and have experience of working effectively in an intra-agency context with Health and Social Care Professionals.
Previous direct experience in the role would be preferred but training will be provided.
Essential Information
You must be able to drive and have access to a car during the working week.
The starting salary for this role is £24,725 based on a 37 hour week.
This is a permanent full-time role at 37 hours per week, based in our Cardiff Office and working throughout the Cwm Taf Morgannwg Health Board Area.
All successful candidates will require an enhanced DBS check
Closing Date: 17:00, 13 April 2026.
Interviews will be conducted in English.
Please download a copy of the full Job Description and Person Specification before finalising your application.
It's an exciting time to join Victim Support, as we prepare to begin delivery of the Witness Service from April 2026. We look forward to welcoming current Witness Service staff and volunteers to Victim Support - and we're also now beginning recruitment for several new roles and to fill vacant positions.
Victim Support is seeking a committed and detail-focused Deputy Team Leader to help coordinate and maintain excellent support for witnesses within busy Court environments in Mansfield and Nottingham. You will play a vital role in supporting the Team Leader, volunteers, and wider service ensuring witnesses receive timely, compassionate, and effective support throughout their justice journey.
This role is full-time working 37.5 hours per week covering Mansfield Nightingale Court & Nottingham Crown Court.
Are you an organised, proactive individual with a passion for supporting victims and witnesses as they navigate the justice system? Do you enjoy working collaboratively, ensuring high-quality service delivery, and supporting others to perform at their best?
If you thrive in fast-paced environments, have strong communication and data-handling skills, and are motivated by service excellence, we'd love to hear from you.
What We Offer
At Victim Support, we are committed to supporting and developing our colleagues. Our competitive rewards and benefits package includes:
- Flexible Working Options - including hybrid working where applicable
- Generous Annual Leave - 28 days plus Bank Holidays, with options to buy or sell leave
- Birthday Leave - an extra day off to celebrate your birthday
- Pension Plan - 5% employer contribution
- Enhanced Allowances - enhanced sick, maternity and paternity pay
- Exclusive Discounts - high street, holidays, gyms, entertainment, and more
- Financial Wellbeing Support - access to salary deducted finance and guidance
- Wellbeing Resources - employee assistance programme and wellbeing support
- EDI Networks - opportunities to engage in colleague groups promoting equity and inclusion
- Sustainable Travel Schemes - Cycle to Work and season ticket loans
- Career Development - comprehensive training and ongoing development opportunities
About the Role
As the Deputy Team Leader - Witness Service (Court-Based), you will support the delivery of a high quality, safe, and consistent service for all witnesses attending court.
You will:
- Support daily case allocations to ensure witnesses receive timely needs and risk assessments, support, and referrals.
- Conduct case management system audits, ensuring accuracy, compliance, and high-quality reporting.
- Collate and analyse performance data, contributing to KPI monitoring and quality assurance.
- Support rota planning to maintain appropriate resource coverage across the court cluster.
- Assist with volunteer accreditation, training, performance tracking, and continuous improvement.
- Input, update, and report on witness information, ensuring comprehensive assessments and referrals.
- Promote effective communication within the team, coordinating meetings and sharing learning.
- Build and maintain relationships with statutory, voluntary, and community partners.
- Deputise for the Team Leader when required, ensuring service standards and targets are met.
- Contribute to a trauma-informed, person-centred approach that prioritises dignity, safety, and inclusion.
This role requires strong attention to detail, confidence using digital systems, and the ability to manage competing demands while supporting a high-performing team.
You will have
- An understanding of the criminal justice system and the impact of crime on victims and witnesses.
- Experience working in challenging environments with a focus on customer experience and service excellence.
- Strong communication, negotiation, and advisory skills-both written and verbal.
- The ability to prioritise work with minimal supervision and manage conflicting demands.
- Experience processing, analysing, and reporting information from multiple sources.
- Competence in using IT systems including Microsoft Office and case management systems.
- A commitment to safeguarding, confidentiality, equality, diversity, and inclusion.
Additional Information
- The role may involve exposure to emotionally demanding situations and requires resilience.
- Travel across the Court cluster may be required.
- Occasional evening or weekend work may be necessary.
- An Enhanced DBS check will be required.
About the Witness Service
The Witness Service provides free, independent support to any witness giving evidence in criminal courts in England and Wales - both for the prosecution and the defence. Our trained staff and volunteers help people understand what to expect before, during and after a trial, and offer practical and emotional support every step of the way, so witnesses can give their best evidence. The Witness Service also supports bereaved family members, friends and family who are accompanying witnesses in court.
This is an exceptional opportunity to help us ensure a smooth transition and shape a high-quality, high-impact and trauma-informed service - so every witness feels informed, supported and more confident in court.
Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.
How to apply:
To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.
We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.
We're looking for a proactive, collaborative Supporter Services & Fulfilment Executive to play a key role within our team. Working closely with fundraising and marketing teams, you'll manage operational processes to deliver outstanding supporter service.
The location: The vacancy requires the candidate to be present at the Barkingside office once a week, which will serve as their primary hub for business purposes. Rest of team are present too.
You'll oversee third-party suppliers, fulfilment and stock of fundraising materials, support donation processing, and contribute to projects and system improvements.
The ideal candidate thrives in a fast-paced environment, has strong organisational skills, and is confident managing data and external providers. CRM (e.g. Salesforce) and project management experience are desirable.
This vacancy requires the candidate to be present at the Barkingside office once a week, which will serve as their primary hub for business purposes.
If you're passionate about delivering excellent supporter service, we'd love to hear from you.
Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.
The client requests no contact from agencies or media sales.


