Officer jobs

Pembroke College, Oxford, is seeking a highly organised and motivated Finance Officer (Development) to join its friendly and professional Finance team on a part-time basis (50% / 18.75 hours per week). This is an excellent opportunity for an experienced finance professional to play a vital role in supporting the College’s philanthropic activity and financial operations within a historic and forward‑looking academic community.

Founded in 1624, Pembroke is an inclusive and dynamic College based on a central site in Oxford, combining award‑winning modern developments with beautiful historic quadrangles. The College’s Fellowship and Governing Body have ambitious plans for the future, supported by a strong culture of engagement, fundraising, and public benefit.

The Finance Officer (Development) is a key member of the Finance team, providing essential support to both the Finance and Development functions. Working closely with colleagues across Accounts and Development, the postholder will ensure that donations, expenditure, and financial records are processed accurately, reported clearly, and managed in line with College policies and external regulatory requirements.

This is a pivotal role for someone who enjoys working with detailed financial information, values accuracy and integrity, and is keen to contribute to the success of the College’s development and fundraising activities.

Key Responsibilities

Development Finance Support and Recording Donations

· Accurately record donations received through a range of channels, including direct debit, bank transfer, online platforms, cheques, and cash, using both finance and development systems.

· Liaise closely with the Development Team to ensure donations are correctly classified and reported.

· Reconcile donation records between systems to maintain consistency and accuracy.

· Work with colleagues to identify missed pledge payments and recurring gifts.

· Maintain well‑organised and reliable financial and donor data to support effective reporting.

Gift Processing

· Prepare and submit Gift Aid claims in compliance with HMRC regulations.

· Process fortnightly Direct Debits and associated amendments.

· Maintain and update fund, campaign, and donor trackers, including research into historic funds.

Development Expenditure

· Work with the Development Director to ensure development‑related expenditure is recorded correctly.

· Monitor and report on Equals Money expenditure and other designated development funds.

Reporting and Budgeting

· Produce clear and accurate reports on income and expenditure for Finance and Development teams.

· Support reporting for the Finance & Planning Committee and Governing Body.

· Assist with annual budget preparation and forecasting.

· Produce cost‑centre and ad hoc reports as required.

General Duties

· Provide flexible support to colleagues in Finance and Development.

· Contribute to the continuous improvement of financial systems and processes.

· Undertake additional duties appropriate to the role.

Benefits include:

· Membership of the University staff pension scheme.

· Free lunch when College kitchens are open.

· Generous annual leave entitlement (pro rata).

· Opportunities for professional development, including mentoring by qualified accountants and access to paid external training.

· A supportive, inclusive, and collegial working environment.

About You

You will be an organised and detail‑focused finance professional with excellent numerical skills and a collaborative approach. You will be confident managing multiple priorities and committed to maintaining the highest standards of financial accuracy and confidentiality.

Essential criteria include:

· Experience in purchase ledger, accounts payable, and/or income recording within a finance function.

· Strong IT skills, including Microsoft Excel and finance databases or systems.

· High levels of numeracy, accuracy, and attention to detail.

· Ability to prioritise effectively and meet deadlines.

· Strong interpersonal and communication skills, with the confidence to work with colleagues, suppliers, donors, and other stakeholders.

· A proactive, flexible attitude and willingness to develop new skills.

Desirable criteria:

· Experience in a charity, higher education, or not‑for‑profit environment.

· Familiarity with donation management systems such as DARS.

· Understanding of Gift Aid regulations and HMRC processes.

· Experience liaising with external stakeholders, including donors and suppliers.

As education quality assurance service officer, you will be responsible for the day-to-day administration, coordination, and continuous improvement of World Physiotherapy’s education quality assurance services, including programme accreditation and CPD recognition.

You will be one of the key points of contact for World Physiotherapy education quality assurance services including physiotherapist entry level programme accreditation and continuing professional development (CPD) recognition. The position is instrumental in assisting the smooth running of World Physiotherapy education quality assurance services and supporting the work of the Head of membership, education and development, and other staff working on the education portfolio.

You will use your experience, initiative, confidence, project and organisational skills to support effective implementation of the education quality assurance services. You will support and coordinate activities and administrative tasks for the full review cycle. These include managing inquiries, processing applications, distributing materials to reviewers, organising site visits, supporting the review and reporting process, preparing documentation for committee approval, and communication with applicants about the results of the review. This will require close liaison with staff, member organisations, reviewers, board/committee members, and external stakeholders.

You will enjoy working for a growing, values-driven organisation where you can use your skills to support both day‑to‑day operations and strategic projects working at all levels in the organisation and with key stakeholders.

You thrive in a dynamic, international team where you can implement systems and processes that support effective and efficient operations, and you are confident bringing forward ideas to strengthen the service. We undertake a range of educational and quality assurance activities, and we are looking for someone who is very familiar and confident with Microsoft 365, Salesforce, and Zoom meetings.

Duties and key responsibilities

Education quality assurance service administration

• Act as a primary point of contact for all inquiries related to education quality assurance services including physiotherapist entry level programme accreditation and CPD recognition services.
• Manage the full application process, including intake, tracking, communication with applicants, assigning reviewers, and ensuring all required documentation is complete.
• Manage the annual reporting process
• Coordinate the distribution of applications and supporting materials to reviewers, ensuring timelines and procedures are followed.
• Organise and support site visits, including scheduling, logistics, documentation, and communication with applicants and reviewers.
• Support reviewers throughout the evaluation process, including preparing materials, responding to questions, and ensuring adherence to governance requirements.
• Provide administrative support to reviewers in preparation of documentation for internal and committee consideration.
• Organise accreditation committee meetings.
• Prepare materials for committee approval and minutes of the committee meetings, ensuring accuracy, completeness, and adherence to organisational standards.
• Communicate to applicants the final outcome of the quality assurance process and issue certificates
• Maintain accurate records, files, and data related to all quality assurance activities.
• Work with Head of membership, education and development to carry out activity analysis and assess ways to improve and scale up quality assurance services.
• Contribute to continuous improvement of quality assurance processes, tools, and resources.
• Support recruitment and training of reviewers

Operational support

Manage the accreditation application and review process in the CRM (Salesforce) and CPD recognition in CEU Locker (platform currently used for the service).

Manage the data base of reviewers (eg declaration of interest, updated contact information).

Provide technical and logistical support across all education quality assurance operations for any physical or digital meetings.

Work with relevant staff to ensure that activities are set up on Teamwork® or other project management software and support their ongoing management.

Support communications activities:

• ensuring that lists of accredited programmes and approved CPD are up to date
• providing information to promote uptake of quality assurance services
• editing and formatting education quality assurance documents for house style

Liaise with different stakeholders including member organisations, regions, specialty groups and networks if necessary and as required by the Head of membership, education and development and other staff.

Maintain office systems and procedures, including data management and reporting.

Promote the image of World Physiotherapy in all activities and contribute to the overall development of the organisation undertaking any reasonable duties, as required and agreed, to support the work of World Physiotherapy.

Person specification

The education quality assurance service officer must have experience in supporting quality assurance management and administration. They must be highly organised, self-motivated and able to demonstrate initiative in managing complex and competing demands from different sources.

It is expected that the individual will have a relevant degree, or equivalent professional experience in quality assurance, education administration, project coordination, or related field. Experience of working with senior staff, academics and boards/committees is essential. Experience working with reviewers, review boards or academic/quality assurance processes is an asset.

The individual must have a legal right to work in the UK.

Attributes

The position requires:

• advanced computer literacy skills and competency with Salesforce, Word, Excel, Outlook PowerPoint, SharePoint, and Zoom
• strong communication skills in a cross-cultural/professional environment
• the ability to manage multiple tasks and deadlines with attention to detail
• the initiative to identify new ways in which the skills of the Education quality assurance officer can bring added value and efficiency to the organisation
• cultural awareness and sensitivity
• proficiency with digital workflow tools and document management systems
• tact and discretion for dealing with confidential information

It is expected that the person appointed will have:

• a minimum of 3 years in a relevant work environment
• demonstrable ability to organise and prioritise own workload effectively
• meeting and travel planning experience
• experience with Salesforce
• experience gained working remotely with small teams and individuals across time zones internationally

It is expected that the person appointed will be:

• personable and approachable
• efficient and well organised
• diplomatic
• collaborative and team orientated
• culturally aware and sensitive to diverse needs

It would be helpful if the person appointed had:

• understanding of the physiotherapy profession
• ability to speak French or Spanish or another language

Only candidates invited for interview will be contacted

About The Job

Contract: Permanent, full time contract.

Hours: 35 hours per week (1 FTE)

Salary: £30,000 - £35,000

Location: This is a hybrid role, anchored to the London Carers Trust office 1-2 days a week. It will require travel across England and occasionally the UK.

The Policy and Practice Officer will help drive Carers Trust’s priority to improve support for young carers and young adult carers. You will strengthen our growing policy and parliamentary work, coordinate the ever-growing Young Carers Alliance, and act as the main contact for the Young Carers Covenant.

You will work with a wide range of stakeholders including civil servants, MPs, local carer services and other charity partners, local authorities, health organisations, senior colleagues, and most importantly, young carers and young adult carer services themselves. In this role, you will champion young carers’ voices through public campaigning and private influencing, becoming an expert in the issues they face and the support organisations that work with them.

As the postholder you will:

· Proactively support young carers, young adult carers and local carer organisations to become involved in policy and external affairs activity.

· Build strong links with other organisations across areas such as education, health and social care to ensure that young carers are proactively being considered within policy, research and practice.

· Produce engaging reports, briefings, digital copy and articles for external use outlining and evidencing the need for change and potential solutions.
 

Please download the attached recruitment pack to find out more. 

WE ARE HIRING!

• Collating, storing and manipulating data and information in the creation of graphs, tables, reports etc. to aid accessibility and understanding and to support decision-making within the team or with other stakeholders.
• Assist in the development and implementation of temporary and long-term planning solutions, addressing both regular cyclical activities, appointment processes and wider activity.
• Holding the administrative responsibility for policy reviews, the recording and retention of guidelines, file notes and process documents, ensuring these are stored and curated professionally.
• Acting as the lead within the AAAV team and working alongside others in the NCI's to bring together the structure, ideas and content for the AAAV website (web designer or programming skills or experience is not required nor expected).
• Developing and maintaining a pattern and style/tone of communications that supports and communicates the work of the team, using a variety of platforms.
• Provide administrative cover in other areas in the event of the absence of another team member, or at critical times.
• Drafting and preparing high-quality papers, correspondence briefs and other materials for governance meetings and similar.
• Providing a small amount of administrative support, as needed, to the Appointments and Vocations Adviser and the Vocations and Development Adviser.

• Hybrid working arrangements and must be able to work within the office - Lambeth Palace, at least 2 days per week.
• A basic DBS check will be required as part of our pre-employment checks.

• Proficient in Microsoft Excel (pivot tables, VLOOKUP, formulas, data manipulation), and strong working knowledge of Word, Outlook, Teams, SharePoint, and other Microsoft 365 apps. This includes proofreading skills, ensuring accuracy and professionalism when producing high-quality correspondence and briefing materials.
• Database experience with the ability to navigate and understand basic functionality and design.
• High standards and accountability with a commitment to producing quality work and responding promptly.
• Confidentiality and discretion with the ability to handle sensitive information tactfully, with the ability to manage multiple workstreams and conflicting deadlines.
• Sound judgement especially when managing urgent or complex matters.
• Proactive and organised with strong planning and time management skills.
• Outstanding communication skills, both written and verbal, with an emphasis on clear and effective external communication.
• Initiative and resilience, working independently and remaining calm under pressure.

• A salary of £42,114 per annum, plus age-related pension contributions between 8-15% of salary. We will also match any pension contributions you make up to an additional 3% of your salary.

• 25 days annual leave plus eight bank holidays.
• We welcome all flexible working arrangement requests. This is looked at in a case-by-case scenario and if this fits within the department's needs. We try to be as flexible as we can in your work pattern to support you with other commitments, and to give a good work-life balance.
• We offer many services and initiatives under our Family Friendly Programme, some of these include enhanced Maternity Leave initiative, Adoption Leave, Paternity Leave, & Shared Parental Leave.
• Access to Occupational Health, and an Employee Assistance Programme.
• Automatic enrolment and access to Medicash (one of the UK's leading health cash plan providers), providing you with many services including reimbursements of routine dental treatment, optical, specialist consultations, and therapy treatments. Unlimited access to virtual GP & Private prescription service and health & Stress related helplines.
• Apply for eligibility for an Eyecare voucher.

Support charities. Strengthen communities. Tackle inequality across Oxfordshire.
Join OCVA as a Community Development Officer and be the first point of contact for organisations making real change.

This is a hands-on, people-focussed role at the heart of Oxfordshire’s voluntary and community sector. You will work directly with charities, community groups and social enterprises, offering practical advice and support on governance, funding, sustainability and organisational development. You will combine office and home working with regular travel across the county, building trusted relationships and helping organisations tell the story of their impact.

If you enjoy supporting others to succeed, working collaboratively, and making a tangible difference to communities, this role offers variety, autonomy and purpose in equal measure.

Location: Farringdon, London (Hybrid) 
Salary: £35,000 per annum 
Contract: Two Years Fixed Term, Full-time (35hours/week) 
Closing date: Tuesday 24 February

About St John International 

St John International connects and supports 44 St John Establishments around the world — a global family committed to saving lives and building resilient communities through first aid, healthcare, and humanitarian support. 

We are entering an exciting new chapter: developing our fundraising arm, expanding into new audiences, and working more closely than ever to tell our shared story as one global movement. It’s a moment of transformation and opportunity — and we’re looking for someone who can help us share that story with the world. 

About the Role 

We are looking for a Social Media and Engagement Officer with a genuine passion for conversation, connection, and community. This is not a broadcasting role — it’s about dialogue. You’ll be the voice of St John International across our social media channels, engaging with audiences in real time, responding thoughtfully to emerging conversations, and finding opportunities to amplify our work and our people. 

You’ll help us grow beyond our traditional audiences, reaching new spaces and communities, and positioning St John International as a global leader in first aid and humanitarian service. You’ll work closely with the Communications Team to bring our quarterly communications strategies to life and ensure every post, comment, and interaction reflects our shared purpose and values. 

The role reports to the Director of Communications and works closely with colleagues in the Fundraising Team and our network of international communicators across 44 St John Establishments. 

Key Responsibilities 

• Act as the first point of contact for St John International’s social media communities, responding to comments, messages, and discussions in a timely, engaging, and brand-aligned way. 

• Serve as a guardian of our brand voice — confident, compassionate, and inclusive — ensuring all communications reflect our global values. 

• Identify and nurture opportunities for meaningful engagement across LinkedIn, Instagram, Facebook, and emerging platforms. 

• Collaborate with the Communications Team to plan and execute content that supports quarterly communications strategies. 

• Monitor conversations about St John and related sectors, identifying trends, opportunities for thought leadership, and potential risks. 

• Support and elevate St John’s network of expert speakers, identifying new digital and offline platforms to showcase their expertise with broader audiences. 

• Work closely with colleagues across Establishments to gather stories, visuals, and insights that highlight our global impact. 

• Ensure all content and engagement reflect an understanding of cultural diversity, political sensitivity, and our international context. 

• Use social media analytics tools to monitor performance, report on engagement growth and sentiment, and provide insights to inform future strategy. 

• Occasionally attend events or workshops (in the UK or abroad) to capture stories and build relationships with partners. 

About You 

• You’re a natural communicator who thrives on genuine interaction and knows how to build rapport online. 

• You have a strong grasp of brand voice and can adapt tone and messaging to suit different audiences and contexts. 

• You’re curious and empathetic — able to navigate complex or conflicting information and find clarity in nuance. 

• You’re globally minded, culturally sensitive, and politically aware, with a good understanding of how narratives play differently across international regions. 

• You have demonstrable experience managing social media channels for an organisation, ideally with an international, humanitarian, or non-profit focus. 

• You’re proactive and creative, with an eye for storytelling and a commitment to continuous improvement. 

• You can confidently use analytics tools to measure and interpret social media performance. 

• Experience with tools such as Meta Business Suite, MailChimp, or similar is desirable. 

• Familiarity with Canva or Adobe Creative Suite would be an advantage but is not essential. 

• As our platforms develop, we’d love for you to be confident in short-form video editing. This would include turning raw footage from our St John Establishments or events into usable content for Reels, Shorts and LinkedIn videos. On the job training for this can be provided if needed.

What We Offer 

• A collaborative, values-driven environment within a global organisation making a real difference. 

• The chance to shape and elevate St John International’s voice as we grow our global profile. 

• Hybrid working arrangements, with at least two days of your week in our Farringdon office. 

• Professional development opportunities and access to a global network of communicators. 

• The opportunity to see your work directly contribute to life-saving impact around the world. 

Inclusion and Diversity 

St John International is committed to diversity, equity, and inclusion. We welcome applicants from all backgrounds and encourage those with lived experience in international, humanitarian, or community-based work to apply. 

We want to hear from all interested candidates, and to be considered for the position please submit a short cover letter along with your CV, outlining why you're right for the role. Interviews will be held w/c 9th March.

Job Title: Advocacy and Research Officer

Department: Advocacy Department

Reports To: Senior Advocacy Officer

Location: UK Based, remote

Compensation: £32,000 per annum

About Humanists International:

Humanists International is the global representative body of the humanist movement, uniting a diverse range of non-religious individuals and organizations committed to reason, compassion, and human rights. We work to build and strengthen the humanist movement worldwide, advocate for secularism and human rights, and promote humanist values in public life and at international institutions.

Humanists International’s advocacy programme promotes human rights priorities based on humanist values at the global level and represents a core role and function of organization. We do this by: advocating directly at the United Nations (UN) in Geneva, New York, and Paris, advocating at regional institutions, including the European Union, Council of Europe, European Court of Human Rights, and African Commission for Human and People’s Rights; supporting and training our members to engage with, and advocate at, relevant regional human rights bodies. 

This work relies on having an advocacy team that can; (1) communicate and lobby in a clear, focused, and convincing manner, informed by high-quality and professional research; (2) can understand the dynamic international landscape on core human rights priorities and produce documentation and briefings on the organization's position; and (3) train and work with members to support their human rights advocacy at the regional and international level. The Advocacy and Research Officer will be instrumental in contributing to these areas.

Duties:

1. Advocate on behalf of Humanists International, by:
1.1. Drafting written and oral statements and submissions for the UN Human Rights Council;
1.2. Analyzing and summarizing complex legal / policy documents, such as International Conventions or UN reports, or jurisprudence at international courts and tribunals;
1.3. Undertaking research tasks and producing pieces of comprehensive legal research, and providing briefing or meeting notes for the Senior Advocacy Officer;
1.4. Representing and speaking on behalf of Humanists International at meetings of different sizes, including at the UN Human Rights Council;
1.5. Preparing and delivering presentations (often with the use of powerpoint);
1.6. Working with other civil society actors to lobby on common causes and mobilize on issues of concern;
1.7. Writing news stories for the website and contributing to the media output of the organization;
1.8. Undertaking administrative tasks to support the Senior Advocacy Officer in their work.

2. Supporting Humanists International's members in advocacy, by:
2.1. Developing and implementing trainings sessions for members and associates, including our annual UPR training, and others which leverage the expertise of the Advocacy and Research Officer;
2.2. Liaising with Humanists International members to enable and support them to make statements at the UN Human Rights Council, including with technical assistance;
2.3. Providing advocacy updates and briefings for Members and Associates;
2.4. Liaising with Humanists International members to use their knowledge and experience to feed into advocacy output;
2.5 Collaborating with the European Advocacy and Research Officer to forward advocacy priorities at European institutions.

Essential Criteria:

• Excellent understanding of, interest in, and demonstrable commitment to human rights and equality issues - particularly in the areas of freedom of religion or belief, gender equality and non-discrimination, reproductive and sexual rights, LGBTI+ rights, populism, democracy, and secularism. 
• Good knowledge and background in international human rights law, international law, or global justice. 
• Experience in the area of advocacy and/or of advocacy-related training. 
• Familiarity (academic and/or practical) with the international human rights systems, particularly the United Nations and any regional human rights bodies. 
• Good research, analytical and writing skills, and an excellent command of English.
• Well-organized, efficient and able to work independently. 
• A clear and convincing communicator. 

Desirable:

• Excellent understanding of, and sympathy with, the philosophy and policies of Humanists International. 
• A good knowledge of other international NGOs and their role and scope. 
• Knowledge of other languages (especially Spanish, French, or Arabic) would be an asset. 
• Prepared to travel, and do so alone, including to United Nations headquarters in Geneva and to Humanist International’s annual World Humanist Congress, as well as to London on a quarterly basis.

If selected for interview, candidates will be asked to complete a short assignment, and interviews will be conducted on 30 March 2026. The successful candidate will also be asked to provide contact details for two references.

Help young people move from potential to paid employment, apprenticeships and sustainable careers.
Join a relational, youth-centred organisation where employer engagement is purposeful and progression is personal.

YouthBuild Ventures UK (YBVUK) works alongside young people aged 16–25 who are furthest from opportunity, supporting them to build confidence, skills and direction. Our programmes combine vocational training, leadership development and wellbeing support to create meaningful pathways into work.

Our culture is rooted in Love, Accountability, Collaboration, Diversity and Leadership. These values shape how we support young people, engage employers and hold high expectations with care.

We are recruiting an Employability & Progressions Officer to join our frontline team in Thamesmead and Lewisham.

As an Employability & Progressions Officer, you will deliver employability sessions, provide 1:1 progression support and coordinate employer engagement activity that leads to real jobs, apprenticeships and training opportunities.

The Employability & Progressions Officer plays a vital role in bridging programme delivery and the workplace — ensuring young people are prepared, supported and able to sustain progression once they move into employment.

Key Responsibilities:

• Deliver practical employability and work-readiness sessions

• Provide 1:1 support around CVs, applications, interviews and progression planning

• Coordinate employer engagement including site visits, mock interviews and recruitment activity

• Secure placements, apprenticeships and employment opportunities

• Support young people during placements and early employment to aid sustainment

• Maintain accurate progression tracking and outcome reporting

We’re looking for an Employability & Progressions Officer who believes deeply in young people’s potential, communicates confidently with employers and thrives in community-based, fast-paced environments.

Full Job Description and Person Specification attached. Please review before applying.

#EmployabilityOfficer #ProgressionsOfficer #YouthEmployment #Apprenticeships #EmployerEngagement #LondonJobs

Be the visible connector who brings young people into opportunity and shares their stories with authenticity and care.

YouthBuild Ventures UK (YBVUK) works alongside young people aged 16–25 who are furthest from opportunity, supporting them to build skills, confidence and direction. Our programmes combine vocational training, leadership development and wellbeing support to create real pathways into work.

Our culture is rooted in Love, Accountability, Collaboration, Diversity and Leadership. These values shape how we engage with young people, how we communicate externally and how we build partnerships in our communities.

We are recruiting an Outreach & Communications Officer to sit at the intersection of programme delivery, recruitment and community engagement.

As an Outreach & Communications Officer, you will maintain a visible presence within YouthBuild programmes while leading relationship-based outreach and authentic communications. This role is grounded in proximity to delivery — ensuring recruitment messaging and storytelling reflect real lived experience, not assumptions.

The Outreach & Communications Officer plays a key role in building referral networks, engaging young people directly and amplifying youth voice across digital and community spaces.

Key Responsibilities:

• Lead learner recruitment through in-person, relationship-based outreach

• Build and maintain strong referral partnerships across schools, colleges and community organisations

• Maintain consistent programme presence to build trust and insight

• Capture and create ethical, youth-centred content aligned to safeguarding guidance

• Manage digital channels and recruitment communications

• Represent YBVUK at community and sector events

We’re looking for an Outreach & Communications Officer who thrives in community spaces, builds trust easily, communicates clearly and believes deeply in the potential of young people.

Full Job Description and Person Specification attached. Please review before applying.

#OutreachOfficer #CommunicationsOfficer #YouthOutreach #CommunityEngagement #YouthRecruitment #LondonJobs

Membership and Registry Officer (Temporary) 4-week temporary assignment · Immediate start · £15.93 per hour · 1 day per week on site (London)

Are you passionate about supporting people, providing guidance, and keeping essential processes running smoothly? We are looking for a Membership and Registry Officer to join our client on a temporary basis, helping deliver a high-quality experience to members, prospective registrants, and key stakeholders.

This role is ideal for someone who thrives in a customer-focused environment, enjoys working with data and CRM systems, and is confident communicating across a range of channels. You'll play an important part in supporting membership and registration processes, ensuring accuracy, consistency and excellent service.

About the Role:

You will support the Membership and Professional Standards Department to:

• Provide efficient administration for membership and registration processes
• Process applications, elections, reinstatements and transfers
• Respond to membership and subscription enquiries
• Maintain and improve data integrity within the CRM
• Support recruitment, engagement and retention activities
• Contribute to departmental targets for subscriptions, recruitment and retention

What You’ll Do Membership Recruitment and Retention

• Provide guidance to prospective and upgrading members via email, phone, video call and social media
• Support the conversion of new and existing enquiries into membership and registration
• Record and monitor recruitment and retention activity, producing clear statistics and reports
• Assist with communications to existing, new and prospective members
• Create and coordinate recruitment and retention campaigns, including related CRM administration
• Actively follow up leads and enquiries
• Assist with company annual payment scheme administration
• Update member records with accuracy and care

Marketing and Communications Support

• Help deliver clear and consistent messaging on membership and registration benefits
• Contribute copy and digital content for newsletters, social media, and website blogs
• Support promotional activity across digital platforms
• Assist with creating content such as case studies, fact sheets, FAQs and digital assets
• Support with the design and production of promotional materials for events and campaigns

Administration, Subscriptions and Data Management

• Respond to enquiries via email and phone
• Support processing of membership and registration applications
• Handle reinstatements, transfers and dual registration requests
• Support annual subscription communications and renewals
• Process payments (credit card, cheque, BACS) and issue reminders, notices and receipts
• Assist with annual and monthly Direct Debit processes
• Support subscription reconciliation and data management
• Maintain CRM data, ensuring accuracy of records, demographics and post-nominals
• Issue usernames, passwords and updated correspondence as required
• Assist with Branch and Committee data updates

What You’ll Bring

• Experience in a membership organisation, professional body, or customer-focused environment
• Ability to provide clear, accurate advice by email, phone and in person
• Strong written and verbal communication skills
• Excellent organisation skills and the ability to manage day-to-day work effectively
• A collaborative approach and ability to build rapport with stakeholders
• A high level of accuracy and attention to detail
• Confidence using multiple IT systems, especially Microsoft tools
• Ability to analyse data and present information clearly

How to Apply:

To apply for the Membership and Registry Officer role, please reply and upload your CV quoting reference 82451SOH and we can provide more information to you.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Be the consistent, trusted presence who helps young people grow in confidence, leadership and belief in what’s possible.

YouthBuild Ventures UK (YBVUK) works alongside young people aged 16–25 who are furthest from opportunity. We combine leadership development, employability, wellbeing support and community action to create real pathways into work and long-term progress.

Our culture is rooted in Love, Accountability, Collaboration, Diversity and Leadership. These values shape how we hold boundaries, build trust and maintain high expectations every day.

We are now recruiting a Youth Development Officer to join our frontline programme team.

As a Youth Development Officer, you will build professional, trusting relationships with young people and deliver structured group sessions and mentoring that support personal growth, resilience and readiness for progression.

The Youth Development Officer plays a vital role in shaping positive programme culture — modelling consistency, safeguarding practice and values-led behaviour across all activity.

Key Responsibilities:

• Deliver structured workshops and group sessions aligned to programme plans

• Provide 1:1 mentoring using strengths-based and restorative approaches

• Create inclusive, emotionally safe learning environments

• Uphold safeguarding procedures and trauma-informed practice

• Maintain accurate attendance, case notes and outcome tracking

• Contribute to programme events, team reflection and continuous improvement

We’re looking for a Youth Development Officer who believes deeply in young people, communicates clearly, maintains strong professional boundaries and thrives in community-based environments.

Full Job Description and Person Specification attached. Please review before applying.

#YouthDevelopmentOfficer #YouthWork #YouthEngagement #TraumaInformedPractice #YouthSector #LondonJobs

Asset Compliance Officer (Housing)

Part-Time – 3 Days per Week
£16–£20 per hour (Umbrella)
Bedfordshire - Hybrid Working

We are currently recruiting for an experienced Compliance Officer to support the delivery of statutory compliance and cyclical safety programmes within a social housing environment.

This is a part-time opportunity (3 days per week) offering hybrid working and a competitive Umbrella rate.

The Role

You will provide high-quality administrative and operational support across building safety and asset compliance programmes. Working closely with contractors, internal teams and residents, you will help ensure statutory inspections, remedial works and certification are delivered on time and recorded accurately.

You will play a key role in maintaining compliance across core safety areas including gas, electrical, fire safety, asbestos, legionella and lifting equipment.

Key Responsibilities

• Coordinate and administer cyclical compliance programmes and statutory inspections
• Schedule and allocate inspections to ensure timely completion
• Review and validate certification to ensure legislative compliance
• Maintain accurate compliance records and audit data integrity
• Raise and manage works orders, ensuring correct coding and contractor allocation
• Monitor remedial works and escalate where necessary
• Liaise with residents and contractors to secure property access
• Support legal access processes where statutory inspections are refused
• Monitor budgets, track spend and support financial reporting
• Produce accurate reports and meeting documentation

About You

You will have:

• Experience in asset management or building safety compliance within social housing
• Knowledge of one or more statutory compliance areas (gas, electrical, fire, asbestos, legionella, lifting)
• Strong data validation and reporting skills
• Experience managing contractors and compliance documentation
• Excellent attention to detail and organisational skills
• Strong communication skills and a customer-focused approach
• Experience using compliance management systems (e.g. Asprey, Keystone or similar)
• Good working knowledge of Microsoft Excel and Word

Location: Hybrid – flexible mix of homeworking, attendance at London and Horsham offices, with regular travel across England and Wales.

Salary: c£130,000

Contract: Permanent, full-time

For more than 200 years, the RSPCA has stood at the forefront of the fight against animal cruelty – shaping landmark legislation, rescuing and rehabilitating countless animals, and inspiring generations of people to take action.

As the organisation enters its third century, the challenges animals face today are among the most complex and urgent in our history - from climate change and intensive farming to economic and social change. With a refreshed strategy and strong foundations in place, the charity is ready to meet the challenges ahead – and to do so with ambition, courage, clarity of purpose and with one voice.

The role

The RSPCA is seeking a collaborative, imaginative and visionary Executive Director of Engagement and Income Generation who can inspire colleagues and champion a fully integrated, audience-led engagement culture, and grow impact, influence and income for animals.

This is a rare opportunity to help shape the future of one of the UK’s most trusted charities – driving bold and innovative income generation and engagement strategies, embracing technology, strengthening brand and reach, and deepening the connection with supporters across the diverse communities they serve.

As a member of the Executive Leadership Team, you will drive sustainable growth in audience engagement, supporter generosity and fundraising income through the development and delivery of compelling, integrated engagement and income generation strategies. You will help bring the RSPCA’s 2030 strategy to life by placing supporter commitment across time, money and voice at the heart of their approach, ensuring that every interaction with the RSPCA is meaningful, high-quality and trusted – helping to strengthen their reach, reputation, and ability to make a lasting difference for animals.

About you

You are a collaborative, emotionally intelligent leader with extensive, in-depth experience in income generation, marketing and communications. You bring a strong track record of inspiring high-performing teams and a proven ability to develop strategy and implement large-scale transformational change that drives sustainable growth in audience engagement. An outstanding communicator, you influence with clarity and credibility and thrive in complex, fast-changing environments.

Above all, you are motivated by a sense of purpose and driven by the opportunity to create meaningful, lasting change for animals.

Click through to view our full Candidate Pack for everything you need to know, including how to apply.

Closing date for applications: 9am, Monday 9 March.

 

PLEASE NOTE: We will be longlisting applications as soon as we receive them, so please apply early to register your interest.

CEO

Are you passionate about helping older people to live well in later life? Do you also have the strategic skills and operational experience to make a real difference at our charity as CEO? Then we'd love to hear from you.

This is a great opportunity to use your senior leadership experience to support the local community. You'll have the ability to recognise the needs and opportunities to develop the range of services we offer as well as the commercial acumen to ensure the financial sustainability of our charity. 

So, if you are a visionary and practical leader, ready to contribute to the next phase of our journey, we want to learn more about you.

Position: CEO

Location: Sutton SM1 4LE (Flexible working possible with a minimum of three days in the office. A four-day week would be considered for the right candidate) 

Hours: Full-time (35hrs/week),

Salary: £65,000 - £70,000 per annum

Duration: Permanent

Closing Date: Monday 2nd March

What matters?

Join an organisation whose vision is of a Sutton where every older person lives well, feeling connected and valued with the confidence and support they need to thrive. The mission is to ensure that later life is lived with dignity, purpose, and independence.

The team champion positive ageing, promote mental well-being, and advocate for change where needed. They celebrate the diverse cultures, communities and environments that make up society.

Values live at the heart of everything. They form part of the culture, shaping the organisation and staff and volunteers:

• compassionate
• generous
• honest
• resourceful
• respectful
• united
• local

If you join the team

You’ll be part of a charity that supports its staff and volunteers to develop professionally and to learn new skills. You can enjoy an open and participative working environment, and as CEO, you’ll encourage this.

You will have a dedicated and experienced support network which includes the Board Chair, and a strong senior management team. We want you to bring inspiring and compassionate leadership, building success in a positive and inclusive organisational culture.

Joining here means a commitment to advancing the mission of the charity and making a lasting impact on the well-being of the older community. You’ll also maintain focus and a sense of humour amidst significant plate-spinning!

Join a flexible employer that pride itself on being a family and carer-friendly workplace.

What we are looking for

We need the CEO to be resilient, flexible and adaptable. This approach will influence and develop external partnerships, growing the organisation’s income and reputation.

We are particularly seeking someone to:

• shape the ongoing AUKS organisational strategy and be involved in its delivery to ensure success and sustainability
• support the Board in delivering its charitable objectives efficiently and effectively
• champion equity, diversity and inclusion, understanding the demographic needs of local older people
• maximise efficient use of all AUKS’ human, financial and other resources.

The Organisations

Join an independent charity dedicated to helping older people in the community to live well in later life. By providing vital information, expert advice and practical support, this work enables older people to make informed decisions on finances, health and care.

Other areas of experience may include CEO, Chief Exec, Chief Executive Officer, COO, CFO, Deputy CEO, Deputy Chief Exec, Deputy Chief Executive Officer. #INDNFP

Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.