The Service Manager we are seeking to run our Neighbour Mediation Service must be a dynamic, resourceful and self-motivated individual to be able to run an efficient, productive service across several London boroughs. The organisation provides conflict resolution including, Neighbour, Family, Community, Youth, Workplace mediation and Restorative Justice.   

Are you looking for a rewarding job where you go home knowing that you have made a real impact on people’s lives?

Reference number: 44369
Title: Operations Manager - Social Care
Location: Barnet & Brent
Salary: Circa £43,200 per annum, (Inc. London Allowance)
Hours: 37.5 hours per week
Contract type: Permanent

Sense is looking for a dynamic and solution focused Operations Manager to lead a diverse range of services which provide person-centred support to people who have complex support needs, including people with sensory impairments, autism and learning disabilities.

This role is to cover London and the Home Counties, occasionally supporting across all of our South Region services where necessary.  You will contribute to the growth of Sense's Operational Service across the South working as part of an exceptional team.

About the role

• This role will cover Supported Living, Residential, and Day and Community Support
• The services in are diverse and cover a wide geographic area. The successful applicant will be flexible, able to travel, a good role model, have good leadership qualities and able to listen to the people we support - we work in a co-production model and so the views of families and significant others are important to us.
• This role will challenge, excite and never be dull with all complexities of working for a vibrant values-based organisation, but it will be truly rewarding for the right person.

In return we will offer you

• Bespoke, rewarding career pathways
• The opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment.
• Group Personal Pension scheme
• Generous annual leave entitlement

About you

You could be an experienced social care manager or from a different sector with transferable skills; a social worker, nurse or allied health professional looking for a change of direction and ready for a fresh challenge in a people-centred organisation. 

Essential:

• Passionate about delivering high-quality, person-centred services
• Sound knowledge of person centred planning, rota planning, staff management/development and budget management.
• Relish the opportunity to lead a team of service managers who work hard to ensure that the people we support are enabled to live the lives they want.
• A full UK driving licence and use of your own vehicle

Desirable:

• Understanding of a large charitable organisation
• Experience of leading and managing strategic and operational change
• Experience in contributing to writing successful grant proposals and bids
• Demonstrable experience of effective business planning and delivery of services

About Sense…

Sense has a proven record of offering high quality, pioneering services. For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Closing date: Sunday 14 June 2020
Interview date: As suitable applications are received

TO APPLY
To apply for this role, please click ‘Apply’ to be redirected to our website to apply online.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore all offers of employment, where appropriate, are subject to an enhanced DBS check.

Sense is an Equal Opportunities Employer and is committed to ensuring that all staff are motivated, skilled and rewarded by their work.

No agency submissions without prior authorisation from Sense, any applications submitted will be treated as our own, as such no fee will be payable.

If you have applied for this position in the last three months your application will not be considered.

Galop is the leading LGBT+ anti-violence organisation working with lesbians, gay men, bi, queer, trans, non-binary and intersex people who have experienced prejudice, violence or harassment. Over 35+ years, Galop has supported LGBT+ people who experience abuse and injustice and has campaigned for equal, fair, and inclusive access to criminal justice and other services.

Galop has grown significantly in the last 4 years with the income level of the organisation going from £0.32 million and 3.8 f.t.e to £1.6 million and 22.5 f.t.e. To account for this growth and support the future development of the organisation Galop undertook a restructuring exercise.  Within the restructure it was recognised that an in house dedicated staffing resource to hold the day-to-day responsibility for the operations management function was necessary and the Operations manager is now a key role in Galop’s Management team.

Under the direction of the CEO and with the help of the Administrator and a Bookkeeper ensure the postholder works to ensure the effective operations of the charity, plan and implement the most efficient procedures.  The postholder areas of responsibility will be: 

• Operational support to the CEO and Service Leads 
• Financial management
• HR and Health & Safety management 
• Office and facilities management 
• Communications management

As a member of the management team you will be expected, with training and guidance, to take an active part in supporting the whole Galop team and be part of the Duty Manager rota that provides support to the frontline team. Experience and aptitude to provide calm leadership and a supportive problem-solving approach to practical problems and judgements involving risk is necessary.

It is also vital to have knowledge of the broad range of issues facing LGBT+ people, and to have a demonstrable commitment to the ongoing development of knowledge and understanding about the issues that Galop works with, namely supporting LGBT+ victims and survivors of discrimination, abuse and violence. A robust commitment to equalities and the inclusion of all LGBT+ people is essential.

We particularly welcome applications from BAMER (Black, Asian, Minority Ethnic and Refugee), trans and disabled communities as staff from these backgrounds are currently underrepresented in our organisation.  Galop is committed to furthering equality, diversity and inclusion across our organisation and this work is led by our EDI (Equality, Diversity and Inclusion) group. 

Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.

The successful candidate will be an experienced People Operations professional. They will be responsible for overseeing the day to day running of a compliant, customer-focused team who provide operational people services to managers, employees and potential employees.

The directorate is transitioning to a model of Centres of Excellence, Business partnering and People Delivery/Shared Services.  The substantive post holder is seconded into the transformation team and the successful candidate will provide an experienced steadying hand to team management, ensuring business as usual continues, whilst enabling the team to take up opportunities to participate in the transformation work as appropriate and prepare for change. 

The successful candidate will be an experienced people manager, with skills and experiences across the full employee lifecycle and team’s multi-functional remit.  They will also have a focus on customer service, continuous improvement, provision of first line HR and Payroll advice, generating and handling data and preferably will have worked in organisations using the Ulrich model.

We particularly welcome applications from disabled and Black, Asian and Minority Ethnic (BAME) candidates as BAME and disabled people are currently under-represented throughout Citizens Advice. We are a member of the race equality campaign at Business in the Community, the Prince’s responsible business network and are committed to improving employment opportunities for ethnic minorities across the UK. We also welcome applications from, LGB and Trans and non binary candidates.

We have made a positive commitment to employing disabled people and guarantee to interview all disabled candidates who meet the minimum essential criteria for the role as set out in role profiles.

About us

Jigsaw is a social enterprise based in London. We undertake independent research, evaluation and strategy in the international development and humanitarian response sectors. We specialise in work that focuses on education and learning, refugees and forced migration, faith and religion, and digital technologies. We believe that high quality work can have a positive impact on programme and policy outcomes. We are committed to becoming the best at what we do. We work with a wide range of NGOs, governments and international organisations.

About the role

You will own and improve a toolkit of software, resources, processes and templates that help us excel in the delivery of high-quality work. You will work across the team to make iterative improvements to the way we work, embracing technology to keep us on the cutting edge of productivity. You will contribute to building a great working environment and will be based in the Jigsaw office in NW London. This role is suited to someone who thrives on getting stuff done, overcoming challenges and implementing effective systems. 

There are five desired outcomes and associated tasks for this role, listed below:

Outcome One - Jigsaw’s systems are efficient and effective providing a platform for the wider team to excel in their work

Key tasks to achieve outcome:

• Understand the way we currently do things and analyse the gaps and bottlenecks.
• Own the documents that explain our project and employment processes and work with the team to regularly improve these.
• Model and encourage a culture of continuous improvement.
• Manage data storage and privacy, ensuring it is well structured, compliant and secure.

Outcome Two - Jigsaw’s finances run smoothly and enable the wider Jigsaw team to achieve its mission

Key tasks to achieve outcome:

• Pay people and suppliers promptly and accurately.
• Make it as easy as possible for the team to track, submit and be reimbursed for out-of-pocket expenses (we use Expensify).
• Manage pension payments (we use Nest).
• Categorise all income, expenses and tax accurately (we use Xero).
• Accurately track cash-flow

Outcome Three - Jigsaw’s Project Managers are supported to deliver successful work 

Key tasks to achieve outcome:

• Understand and report on how each project is performing (expenses, time, subcontractor fees, etc).
• Make project administration (travel, foreign money transfers, equipment, etc) as painless as possible for project managers and team members through tools, processes and in-person administrative assistance. 
• Ensure we invoice accurately and get paid promptly.

Outcome Four - A supportive and nurturing work environment for all staff 

Key tasks to achieve outcome:

• Coordinate health and safety assessments and implement any necessary changes 
• Provide ad hoc support to all team members on practical and technical issues (lighting, printing, internet access, etc)
• Contribute to new staff induction
• Manage recruitment processes (process design, first sift, communications, etc)
• Ensure staff info (leave allowance, contacts details, etc) is accurately maintained.

Outcome Five - A fun and welcoming office for the team, guests and clients

Key tasks to achieve outcome:

• Help make the office an enjoyable working environment 
• Manage the office space day to day
• Manage the relationship with our office landlord 
• Welcome all visitors to the office
• Help organise team events

About you

This new role has been created to support Jigsaw’s development and is perfect for someone who is passionate about helping an organisation to grow well. You will be excited about using your skills to increase the effectiveness of the whole Jigsaw team. 

In order to successfully implement this role, you will possess the following competencies:

• You are efficient - able to produce significant output with minimal wasted effort.
• You are proactive - takes the initiative to find problems and propose solutions. 
• You are organised - plans, organises, schedules and budgets in an efficient, productive manner. Is able to prioritise. 
• You are creative and innovative - generates new and innovative approaches to problems.
• You are collaborative - reaches out to peers and cooperates with wider team members to establish an overall collaborative working relationship.
• You have attention to detail - precise and conscientious in attention to detail, ensuring projects are kept on track.
• You are a strong communicator - the ability to speak and write clearly and articulately and can maintain this in all forms of communication.
• You are calm under pressure - maintains stable performance when under heavy pressure or stress.
• You have integrity - upholds ethical values, earns trust and maintains confidences. Speaks truthfully and does what is ‘right’ not just what is politically expedient.

Application process 

To apply please follow the ‘apply with Charity Job’ process. You will need to attach your CV (maximum of two pages) and a written response to the five questions below by using the ‘add a cover letter’ option. The application deadline is Tuesday 30 June. 

Your written response should be a maximum of two pages and should provide an individual answer to each of the following five questions: 

1. Please articulate your personal perspective on how organisational culture is established and maintained?
2. What interests you most about this role and why?
3. What do you anticipate being the most challenging aspect of this role and what experience do you have in overcoming this challenge?
4. What do you consider to be your biggest professional strengths and why?
5. What do you want to be doing professionally in five years time and why? 

In your application please emphasize your specific strengths and areas of genuine interest rather than trying to cover everything you think we might want to hear. We will contact short-listed applicants by 10 July. Short-listed candidates will be called for a face-to-face interview. Please note that we can only correspond with short-listed applicants and if you have not heard from us by 10 July then your application was unsuccessful. We look forward to hearing from you. 

Liberty is a high-profile campaigning organisation that has been fighting for human rights and
civil liberties for more than 80 years. We are independent and unshakeable. Our principles
are guided by evidence and expertise – not political agenda, profit or popular opinion. We are
not afraid to speak uncomfortable truths or challenge intolerance, injustice or abuse of power
wherever we find it – but we always treat people with respect. We inspire and empower others
to defend their own rights and the rights of their family, friends and communities. Together,
we use our voice in courtrooms, in the news, on the streets and in politics to demand and
deliver lasting change to benefit the many and the most vulnerable.

Liberty works on a diverse array of issues, including non-discrimination, migrants’ rights,
protest, privacy, digital rights, free speech, police misconduct and access to justice. We are a
uniquely multi-disciplinary team, working to achieve change through a powerful combination
of lobbying, communications, strategic litigation, campaigning, member activism and providing
free advice and information to the public. Liberty has been standing up for people and holding
the powerful to account since 1934 and is needed now more than ever.

We are looking for an Operations Intern to provide support to staff across Liberty, and perform several administrative functions. You will gain experience supporting a medium sized office, along with putting new systems and processes in place.

FUNDRAISING AND OPERATIONS MANAGER

 

Reporting to: Executive Director 

Based at Choices Offices (390 Caledonian Road, N1 1DN) or at home during lockdown

Salary: £28,000 pro rata plus pension contributions in line with the Government’s statutory requirement

Hours of work: This is a part-time role of 2.5 day/week (20 hours). You will occasionally be required to work out of hours and flexibility will be expected.

This contract is for one year with the possibility of extension

Safeguarding: Appointment will be subject to a satisfactory enhanced DBS check.

 

About the role:

This is a varied and interesting role in which you’ll play an important part in supporting Choices and its growth. The Fundraising and Operations Manager will manage and develop our community fundraising (individual giving and events) and support the Executive Director with running our grant application fundraising.The role also involves developing new areas of fundraising (e.g. corporate; major gifts; mid-level giving), as well as ensuring the smooth running of our office and operations.This is predominantly a fundraising role which includes the management of our office and programmatic operations, given the overlap of impact reporting and data management responsibilities.

About the candidate:

The ideal candidate will be highly organised, creative and self-starting, bringing relevant experience to the role. This job would suit an experienced fundraiser returning to work after a career break, or someone earlier in their career who is ready to take on more responsibility and play a key role in Choices’ future development. As a part time role, it would suit someone looking to work in fundraising and operations whilst also pursuing other interests or meeting caring commitments.

One of the benefits of working in a small charity as a key member of a friendly team is that you can make your role your own and develop it further according to your interests and skills. The successful candidate will therefore be able to demonstrate they are an entrepreneurial self-starter who would relish this opportunity.

About Choices:

Choices is charity that operates from a Christian ethos of compassion, care and respect, delivering services in the community and in prisons including:

-       Non-directive, non-judgmental support for those facing unplanned pregnancy

-       Counselling support for those coming to terms with a decision to terminate a pregnancy or facing anxiety during pregnancy

-       Befriending services for pregnant women and new mothers facing low income, isolation and anxiety

-       Counselling for women in prison supporting them through issues of child separation 

There is an occupational requirement attached to this role requiring you to be a practicing Christian.

Job Description: The Fundraising and Operations Manager will be responsible for two main areas of work and time will be split between the two as the work dictates:

1) managing and developing our fundraising work, with a focus on individual giving, campaigns and events, but also exploring the development of new income streams (e.g. mid-level giving; major donors)

2) managing office operations, and supporting programmatic monitoring and evaluation

Specific tasks include (but are not limited to):

1.  FUNDRAISING

• Stewarding existing supporters through existing means (e.g. sending out newsletters via MailChimp) and developing a more creative and sustainable stewardship programme

• Communicating with individual givers via email and phone

• Identification of mid-level and major donor prospects among individual givers, and proactive prospect research and cultivation

• Supporting external grant-writers to apply for grants, and report-writing

• Managing, recording and submitting monthly appeals to trusts and foundations

• Organising both fundraising and stewardship events

• Running online campaigns and appeals, including creating assets, writing copy, merging emails, using social media platforms.

• Keeping accurate and up-to-date records of grants and securely storing all fundraising data (e.g. donor data, Gift Aid forms) in accordance with GDPR)

• Managing all fundraising data, including managing and developing the use of a CRM database (currently Salesforce) that is also used to store client data.

2.  OPERATIONS

• Running our office processes and procedures (eg Health & Safety and insurance, managing office services, utilities, petty cash, data storage, updating policies, general office upkeep including stationary, office supplies etc)

• Operational support for different project areas (eg collating statistics, updating the database, creating evaluation reports, managing volunteer applications, etc)

• Taking responsibility along with other staff for answering phone calls, booking appointments for clients

• Developing the CRM for recording client data and impact reporting in addition to donor data

• Attend Choices Management Team meetings (on Thursdays) and occasionally attend Board meetings as required (weekday evenings)

 

PLEASE NOTE: This job description gives a broad overview of the types of responsibilities but is subject to change in discussion with line manager/trustees based on needs/demands in the work of Choices Islington.

PERSON SPECIFICATION:

Essential:

•  Mature Christian faith. In order to safeguard Choices’ Christian culture and ethos and in keeping with the Equality Act 2010 (Schedule 9 Para 3) Choices’ Trustees have applied an occupational requirement to this role whereby the post holder will be committed to upholding and modelling Choices’ Christian ethos.

• Supportive of the work of Choices

• Experience of working as a fundraiser (ideally within individual giving and community fundraising)

• Excellent communication skills, both written and oral, with experience of engaging with a wide range of stakeholders

• Ability to proactively build and develop positive relationships internally and externally 

• Excellent organisation skills

• Strong project management/administration skills, preferably in the charity sector

• IT and social media literate (experience of mailing systems e.g. MailChimp is desirable)

• Experience of working with CRMs/databases 

• Self-motivated and confident working alone

• Solutions-focused

• Excellent interpersonal skills and team player

• Capacity to be flexible and innovative in the changing circumstances of a small, but growing charity

Desirable:

• Entrepreneurial thinking

• Knowledge of safeguarding

• Knowledge and experience of using Salesforce (CRM)

 

How to apply:

Application is by CV and covering letter with reference to the job description and person specification. Please set out clearly what skills, experience and qualities you will bring to the role and how your Christian faith informs your understanding of Choices’ work and vision.

Please include the name and contact details of two referees: one to be your most recent employer and the other a senior leader at your church who knows you well. References will not be sought prior to the interview.

The closing date for applications is 10.00am on June 30th, but we may close before this if we find the right candidate. You will be notified if you have been shortlisted for an interview.

Badenoch + Clark is recruiting for a Homelessness Operations Manager post on behalf of a reputable supported housing provider. As Operations Manager you will be given the opportunity to lead a team in central London, providing gender informed support to homeless service users. In this role you will: *Take ownership for the management of a number of services, providing credible leadership and development for all staff *Promote a vibrant culture with an uncompromising commitment to excellence and fully integrated support and development services *Build effective and productive working relationships with commissioners and other stakeholders in local area *Lead on the quality and performance monitoring of services, driving forward service improvements and seeking out new business opportunities *Reflect best practice and financially viable services that offer outstanding value for money This is a fantastic opportunity for an individual with relevant experience and skills to optimise their leadership capacity to truly make a positive impact towards ending homelessness. If you think you have the right skills and the drive to succeed in one of these posts, then please apply to this advert to hear more and receive a full job description. Please note this role is a 12 month fixed term contract.
Badenoch + Clark acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Badenoch + Clark UK is an Equal Opportunities Employer.By applying for this role your details will be submitted to Badenoch + Clark. Our Candidate Privacy Information Statement explains how we will use your information - please copy and paste the following link in to your browser: https://www.badenochandclark.com/en-gb/candidate-privacy

Job title: Finance Operations Manager

Department: Finance

Salary: up to £50,000 per annum

Contract term:   Permanent

The V&A is the world’s leading museum of art, design and performance, home to 2.3m objects spanning 5,000 years of human ingenuity from around the world. Founded in 1851 to raise the standard of British design and make works of art available to all, today the V&A’s purpose is to champion creative industry, inspire the next generation and spark everyone’s imagination.

As the V&A’s footprint in East London grows with the reimagining of the Museum of Childhood and the opening of new sites in the Queen Elizabeth Olympic Park, the Finance team needs to continue to evolve to support the multi-site group of museums.

We are looking for a self-motivated and enthusiastic finance professional with strong management skills to provide high-quality support to the organisation to ensure future growth, stability and success. Reporting into the Head of Finance, this is a high-profile role which is responsible for a high-performing finance operations team.

Your key responsibilities will include:

• Supervising and being accountable for the work of the Accounts Payable, Accounts Receivable and Cash Office teams to deliver a high-quality service across the V&A group;
• Leading, managing, motivating and being responsible for the development of the Finance Operations team;
• Developing the relationship with the wider organisation, delivering effective communication and training to ensure Finance Operations processes are well understood.

The successful candidate will be someone who is eager to learn, flexible in approach but firm when necessary, who can work on their own initiative and thrives when thinking and acting proactively. You will possess strong interpersonal and influencing skills, capable of effective negotiating and building relationships with a wide range of stakeholders. Enthusiasm for the sector is a must.

This is a fantastic opportunity for a high-calibre finance professional looking to make an impact in the sector and will provide an excellent platform in your career.

Recruitment timings

Application deadline: Sunday 29th March 2020

Interviews: w/c 6th April 2020

If you are interested in this role, please apply now or contact Emma Jaggs for more details.

Location: London
Salary: Starting salary of £30,177. Possible to increase by max. 2 increments a year up to £34,336 (top of grade).
Contract type: Permanent contract
Hours: 4-5 days per week, permanent contract
Benefits: 7.5% employer matched pension after probation; flexible working; 25 days holiday per year (plus bank holidays and Christmas break) increasing by one day per year worked, after 2 years of service; and generous staff development package
Deadline for applications: 23.59pm 12th July
First interview: 29th July, please hold 10am-5pm
Second interview: 7th August, please hold 10am-2pm
Start date: 9th September 

About the role:

This role is essential to ensuring the organisation’s core operations run smoothly and are managed to a high standard – in particular, this role will focus on the HR and Finance functions of the Operations Hub.  You will work closely with the Executive Director: Organisational Development to ensure all HR policies and procedures are executed to a high level of quality inside the organisation and in line with NEON’s values of solidarity, generosity and respect.  You will also work closely with the Senior Finance Manager to support NEON staff with activities related to fundraising and day-to-day finance tasks.  You are a people person, and understand the importance of attention to detail. 

Please download the Applicaiton Pack below to find out more, and to find out how to apply. 

About NEON:

The New Economy Organisers Network (NEON) is a not-for-profit company with 12 staff members and a network of over 1600 UK organisers from different trade unions, grassroots groups, non-governmental organisations (NGOs), faith-based campaigns, civil society groups and movements from across the country. We run powerful trainings and support campaigns to help progressives win social, economic and environmental justice.
We run trainings, share skills and coordinate together on campaigns helping people to lead movements like Just Treatment (organising patients to fight for the NHS) through to working with our members to get over 1400 media bookings across the UK’s biggest TV/radio outlets. We’re ambitious and the team is agile, fast paced and committed to actually changing things. 

I am currently looking for an experienced and efficient Operations and Compliance Manager for a new innovative national health charity based in London. This part time (28 hours per week) temporary role will be an immediate start.

Operations:
Design and embed efficient charity processes to drive improvement and compliance in working practices
Review and refine current charity processes to ensure appropriate processes and polices are implemented
Manage the Grants fund by coordinating the review of applications and liaising with applicants to obtain more information
Work in collaboration with the Finance Manager to ensure grants are issued within a timely manner
Define strategic plans to ensure successful delivery of campaigns with a focus on digital solutions and data management

Compliance:
Define controls, policies, and procedures in line with the Charity Commissions expectations
Embed controls, policies, and procedures into charity operations and publish and educate staff and volunteers on controls, policies, and procedures
Ensure staff and volunteers understand individual and collective obligations
Conduct compliance audits, report findings, suggest actions and help in their implementation
Ensure document traceability and management and prepare annual reports and other Charity Commission obligations in collaboration with the Finance Manager
Engage and coordinate work with Legal Counsel teams where appropriate
Support the Executive team proving oversight and monitoring performance of charity operations where necessary

Essential:
Experience in developing and implementing compliance to policies, processes, and procedures in the Charity Sector
Excellent organisational skills, including the ability to manage a high-volume workload and manage conflicting priorities
Proven negotiator able to find collaborative resolution to problems

If you have the above skills and experience and are immediately available, please apply online or contact Sekai today!

The Social Interest Group (SIG) is a leading UK based charity, providing bespoke person centred social and health care solutions. Utilising strength-based models of working, we specialise in rehabilitation and supporting people who have complex needs, empowering them to achieve their full potential. We deliver social and health care services through our subsidiary charities SIG Penrose, SIG Equinox and SIG Investments.

We have an exciting opportunity for a proactive, driven and results-orientated leader to join us on a 3-month fixed term contract as the Director of Operations, to lead the service operations function across the Social Interest Group and it’s subsidiaries and be accountable for setting the direction of the services in line with the organisations strategic plan; maximising service performance, quality and consistency and improvement.  The services the candidate is required to manage during this period includes;

• All Criminal Justice Services (Prison and Community)
• Forensic Mental Health Residential Services
• Residential and Floating Support/Outreach Services for those with complex needs including homelessness, mental health and substance misuse

Working closely and reporting into the Senior Director of Operations, the successful candidate will be responsible for providing inspirational and visible leadership for operational staff ensuring safe, high quality and efficient service delivery, as well as ensuring robust performance management of the team together with sound contract and financial management.

The Director of Operations will also be expected to share and drive opportunities to deliver operational performance and transformational improvement to help drive the Social Interest Group, Equinox and Penrose’s growth agenda through an in-depth knowledge of the market, building relationships externally and internally, keeping on top of strategic developments and working with the growth team to identify new opportunities.

 Key Responsibilities:

• Working with the Senior Director of Operations and Executive Management Team to monitor service performance and quality across all services, identifying areas for improvement and ensuring that these are addressed and that all contract agreements are met
• To support the, Chief Executive and Board of Trustees to set the organization’s strategic direction and goals, and ensure that all Social Interest Group, Equinox and Penrose services are aligned to its strategy and strive to achieve those goals.
• To prioritize organic growth of services - by maintaining an in-depth knowledge of the market, scrutinizing the activity of competitors and always trying to be one step ahead.
• To provide inspirational and visionary leadership to the service teams, investing in face to face communication with staff to ensure commitment to the vision. Ensure that performance is managed robustly within the team at all levels with meaningful consequences for high achievers and those who need to improve. Championing and delivering real change and continuous improvement within the service teams.
• Directly manage Heads of Services and support them to lead their teams and create a culture of development and achievement
• Responsible for ensuring that all services deliver full cost recovery and that all Heads of Services are meeting their financial targets
• Oversee the management and monitoring of Health and Safety, risk and disaster recovery and ensure compliance with organizational Codes and frameworks as well as appropriate external standards.

Experience Required:

• A proven track record of delivering complex services through excellent leadership skills ensuring the successful delivery of service operations
• Extensive experience in leading and delivering multiple projects
• Ability to build and manage relationship and partnerships, through effective communication and models of influence to shape strategy, policy and operations.
• Experience of working effectively and leading a team during periods of sustained pressure, scrutiny and uncertainty.
• Able to demonstrate effectively in how to manage change and delivering service improvements

If you are interested in the post, please submit your CV along with a 2 page (A4 sized) supporting statement explaining why you feel you are right for the role.

Duration: Two Years Fixed-Term (extension subject to funding)

Location: London or Cardiff

Are you a highly collaborative and empowering manager with technical expertise in WASH (water, sanitation and hygiene) and supporting innovation to scale? Are you committed to improving the effectiveness of humanitarian response through innovation? Are you a strategic thinker as well as operationally highly competent? We are looking for an experienced Innovation Manager to help develop our WASH and Scaling areas of focus. This post will be part of an exciting new phase in the HIF’s development and a growing HIF team.

We’re a global charity, working to find solutions to complex humanitarian problems through research and innovation. We fund and support work that goes on to shape the way in which people across the world are supported during a crisis.

We are based in London and Cardiff but our roles have a global reach. As an established and respected part of the humanitarian community, we work closely and meaningfully with our fellow networks and actors to make change happen.

Our Humanitarian Innovation Fund (HIF) supports organisations and individuals to identify, nurture and share innovative and scalable solutions to the challenges facing effective humanitarian assistance.

This recruitment may be used for similar vacancies in the future.

***

We are committed to the safeguarding and protection of vulnerable people in our work. This post is subject to a range of vetting checks including a criminal records disclosure. 

We recognise the positive value of diversity and promote equality, and are committed to improving employment opportunities for minority groups. We welcome and encourage applications from people of all backgrounds, particularly from Black, Asian and Minority Ethnic (BAME) and disabled candidates, as BAME and people with disabilities are currently under-represented throughout our work. We also welcome applications from LGB and Trans, and non-binary candidates. 

The role will be appointed at the start of the salary band advertised, unless there are exceptional circumstances. This allows for incremental progression within the role and movement up the scale

Closing date: Tuesday 16 June 2020 

Interview date: Thursday 25 June 2020 (1st interviews)

My client works with grassroots programmes to provide deep support to the most vulnerable communities in the UK. We are seeking an ambitious and change focussed Finance and Operations Director to lead the financial direction of the charity and oversee all aspects of its financial management. This is an exciting time to join an ambitious organisation as its work develops and its team expands.

The Finance and Operations Director embeds a culture of strong financial management, effective controls and efficient processes within the organisation. You will be expected to provide critical financial information, analysis and insights, and advice and support on financial and strategic management issues, and emerging opportunities and risks, to the CEO, management team and the Board of Trustees.

Reporting to the CEO, this is a key role in the organisation and your responsibilities include:

• Overall responsibility for the development and successful delivery of the finance function and providing successful leadership across the organisation;
• Leading on strategic financial planning and financial management;
• Developing and maintaining effective financial functions including budgeting, management accounts, preparation of annual statutory accounts, and preparation of financial reports to organisational funders and to the Board of Trustees;
• Leading change across the organisation, including a systems and digital transformation.

The successful candidate will be fully qualified finance professional with a driven and proactive approach and robust technical skills likely to come from the Charity Sector. You will have a strong sense of commercial acumen and an analytical mind-set. You will possess excellent interpersonal and communication skills with the ability to engage and develop staff that you manage and build rapport with a range of finance and non-finance persons across the organisation. You will have significant senior level experience of managing the financial activities of a not-for-profit organisation and will be empowered to develop and embed the right financial systems, processes and controls.

This would be a fantastic opportunity for an ambitious professional looking to step into their first Finance Director position.

For more information, please contact Bryony Feeney at Allen Lane via the agency website.