Partnership manager jobs in Camden, greater london

We’re looking for a creative and organised Design Officer to join our Marketing team on a FTC until August 2027. This is an opportunity to play a key role in helping people recognise The National Lottery Community Fund and understand the difference our funding makes to communities across the UK.

Working closely with the Brand Manager and colleagues across Communications and Engagement, you’ll help create clear, accessible and engaging design materials for a wide range of channels. From templates, presentations and reports to campaign assets, event materials and branded guidance, your work will help us tell our story consistently and creatively.

This role would suit someone who has a flare for design and enjoys balancing hands-on design delivery with brand stewardship, working with different teams, managing varied briefs and finding practical creative solutions in a busy organisation.

You might start the day reviewing new design requests from colleagues, then spend time creating branded assets for a campaign, presentation, report or event. Later, you may be advising a team on how to apply our visual identity, updating a template, or working with an external designer to make sure commissioned work is on brand, accessible and delivered on time.

You’ll be expected to balance hands-on design delivery with brand guidance, helping colleagues produce communications that are clear, consistent and engaging.

Key responsibilities may include:

• Create high-quality design materials for internal and external communications, across print and digital channels.
• Manage and prioritise design requests, agreeing realistic timelines with colleagues.
• Support the Brand Manager in maintaining the consistency and integrity of the Fund’s visual identity.
• Provide practical design advice to teams across the UK, balancing brand consistency with creative flexibility.
• Design quick-turnaround assets in-house, including presentations, social media graphics, reports, event materials and branded documents.
• Brief and work with external designers, freelancers or suppliers where additional support is needed.
• Ensure design work is accessible, inclusive and appropriate for the intended audience.
• Work closely with communications, content and country teams to support integrated campaigns and projects.

We’re looking for someone with strong practical experience in graphic design, ideally with at least five years’ experience in a design role or similar creative environment. You’ll be confident creating high-quality design work across a range of formats, including digital, print, presentations, reports, social media, campaign materials and event assets.

You’ll need a good understanding of brand identity and be able to apply guidelines consistently while still bringing creative thinking and flexibility to your work. You should be comfortable managing multiple briefs, prioritising your workload and working to deadlines in a busy organisation.

The ideal candidate will have:

• At least five years’ experience in a graphic design role or similar creative background.
• A strong, up-to-date portfolio of design work that you are able to talk through.
• Experience creating materials for both digital and print channels.
• Good knowledge of design software and tools, such as Adobe Creative Suite, Canva or similar.
• An understanding of accessibility and inclusive design principles.
• Strong attention to detail and the ability to produce clear, polished and accurate work.
• Experience working with brand guidelines and maintaining visual consistency.
• Good communication skills, with the confidence to advise colleagues and respond constructively to feedback.
• The ability to manage competing deadlines and work with colleagues across different teams.
• Experience briefing or working with external designers, freelancers or suppliers would be helpful.
• This role can be based anywhere in the UK. You will be expected to travel at least once a month for team meetings, and occasional additional travel may be required to support projects, events or collaboration with colleagues.
• A relevant design qualification, certification or equivalent professional experience would be welcome, but we are most interested in your practical experience, portfolio and ability to create accessible, effective and brand-aligned design work.

Interview details:

• Date: w/c 6th or 13th July
• Format: Online
• Location: We have a hybrid approach to working. Work pattern and location will be agreed with the successful candidate. The role can be based at any of our UK offices: Belfast, Birmingham, Cardiff, Exeter, Glasgow, Leeds, London, Manchester, Newcastle, and Newtown.

For an informal discussion about the role, please contact: Ibi Adekoya. For any questions about the recruitment process, please email us.

How to apply:

Upload your CV in word format and write a supporting statement (1000 words) with the following criteria, we will use this to score your application. If you are selected for interview we will request to view your portfolio before the interview date. 

Your supporting statement should explain how your skills and experience meet the essential criteria below. Your portfolio should include examples of recent design work that show your approach to brand, accessibility, layout, digital and/or print design. We will use your CV, supporting statement and portfolio to assess your application.

Essential Criteria:

• At least five years’ practical experience working in graphic design, brand design or a similar creative role.
• A strong and relevant portfolio demonstrating high-quality design across a range of formats, such as digital, print, reports, presentations, campaigns, social media or event materials.
• Experience applying brand guidelines consistently while using creative judgement to adapt designs for different audiences, channels and purposes.
• Strong working knowledge of design tools, particularly Adobe Creative Suite, with confidence using other tools such as Canva or Microsoft PowerPoint where appropriate.
• Good understanding of accessibility and inclusive design principles, with the ability to create clear, user-focused and accessible design work.
• Strong communication skills, with the confidence to advise colleagues on design choices and explain creative decisions clearly.
• Experience commissioning and briefing and working with external designers, freelancers or suppliers where additional support is needed

Desirable Criteria:

• Experience designing for a public sector, charity, non-profit or purpose-led organisation.

Equity, Diversity and Inclusion  

Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.  

We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages. 

As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.) 

About Access to Sports Project

Access to Sports Project is at a pivotal moment in its growth.

Over the past year, we have secured significant new investment from major funders including National Lottery, BBC Children in Need, Sport England and Garfield Weston Foundation. Demand for our work continues to grow across North London and we are now ready to invest in our first-ever full-time Fundraising Manager.

This is a rare opportunity to shape and lead fundraising within a respected, community-rooted sports charity. This is your opportunity to play a central role in our ambition to become a £1m+ organisation within the next three years.

The Opportunity

The Fundraising Manager will play a central role in managing and growing partnerships with key funders to ensure they are well stewarded, renewed and, where possible, developed into larger, multi-year relationships.

Alongside this, you will be responsible for securing new income, with a particular focus on trusts, foundations and statutory funding, while also supporting the development of additional income streams over time.

While the role spans multiple income streams, the primary focus (especially in year one) will be on trusts, foundations and statutory funding, with other areas (corporate, community, events) developed over time.

You will also help build the foundations for long-term fundraising success by:

• Supporting the development and delivery of a fundraising strategy
• Helping implement a CRM system to manage relationships and pipeline
• Strengthening monitoring and evaluation approaches to evidence impact and support funding

This role does not initially involve line management, but you will lead the fundraising function and play a key role in shaping its future growth.

Key Responsibilities

Trusts, Foundations & Statutory Funding

• Write high-quality funding applications, cases for support and grant reports
• Manage and steward a portfolio of existing funders, maximising renewal and uplift opportunities
• Research, develop and submit new funding applications
• Work with delivery staff to gather impact data, outcomes and case studies

Systems, Data & Insight

• Develop and implement a clear monitoring and evaluation approach to support fundraising, reporting and impact measurement
• Research, recommend and help implement a CRM system for fundraising and relationship management
• Track income, prospects, deadlines and reporting requirements
• Produce clear fundraising reports and insights for the CEO and trustees

Relationship Management & New Business

• Build strong, long-term relationships with funders, partners and supporters
• Represent The Access to Sports Project at meetings, events, funder visits and site visits
• Work with the CEO and trustees to unlock networks and cultivate new opportunities

Fundraising Strategy & Delivery

• Co-develop a 3-year fundraising strategy with the Chief Executive and external fundraising consultant
• Translate strategy into clear annual plans, pipelines and targets
• Take ownership of day-to-day delivery and implementation

Collaboration & Culture

• Work closely with delivery teams, coaches and managers to understand programmes and impact
• Be an active, visible part of a small, close-knit and supportive team
• Spend time on programmes and community activity to stay connected to the young people and communities we serve

You’ll be embedded within our sports environment at Sobell Leisure Centre. You’ll regularly be close to delivery, impact and the energy of community sport.

About You

We’re looking for someone who is ambitious, proactive, relationship-led and values-driven.

Essential

• Proven experience securing income from trusts, foundations and/or statutory bodies (including 5-figure or significant grants).
• Strong bid writing and grant reporting skills
• Excellent relationship management and communication skills
• Ability to manage multiple funding deadlines and priorities
• Strong organisational and project management skills
• Confidence working independently while collaborating closely with senior stakeholders

Desirable

• Experience across corporate fundraising, community fundraising, events or individual giving
• Experience implementing or working with a CRM
• Experience in a small or growing charity environment

Personal Qualities

• Entrepreneurial mindset. Excited by building systems, testing ideas and shaping strategy
• Comfortable being hands-on and “mucking in” as part of a small team
• Curious, adaptable and motivated by impact as much as income
• A genuine passion for sport and belief in its power to change lives (a big plus)

Safeguarding & Values

• Access to Sports Project is committed to safeguarding children and young people.
  
• The successful candidate will be expected to share this commitment and will be required to undertake an enhanced DBS check.
• We are committed to equality, diversity and inclusion and welcome applications from all backgrounds.

Why Join Us?

• A rare opportunity to build and lead fundraising in a growing, respected sports charity
• Real influence, autonomy and trust from day one
• A passionate, supportive team rooted in community sport
• Hybrid working with a vibrant base at Sobell Leisure Centre
• The chance to help shape the future of grassroots sport in London

The Talent Set are delighted to partner with a brilliant youth homelessness charity on a fantastic New Business Manager role. This is a fantastic opportunity to work in a team that has had some incredible successes in recent years which have been widely recognised across the sector. We're looking for a creative and proactive corporate fundraiser with demonstrable experience of securing 6-figure strategic partnerships. 

Key Responsibilities

• Develop and manage a pipeline of new business opportunities, focusing on £100k -£1m partnerships
• Progress prospects from cold outreach through to onboarding 
• Secure transformational partnerships aligned with the charity and business' mission and values 
• Create compelling proposals, and confidently pitch to potential partners
• Support and develop the New Business Officer

Person Specification

• Proven experience in securing high-value (£100k+) new business within the charity sector
• Strong track record of developing cold pipelines and converting prospects into new accounts
• Line management experience
• Skilled in stakeholder communication, negotiations, and delivering compelling pitches
• Creative, strategic thinker with a collaborative approach

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

CUF wants to build flourishing communities and tackle poverty, by partnering with churches and groups all over England, and we are looking for a Philanthropy Manager to shape and grow a major gifts programme which has been identified as a key opportunity for growth. You’ll be working closely with our Head of Fundraising and Communications in a small team that values fundraising creativity, and has some great partnerships and resources for you to build on.

We’re seeking a motivated self-starter, with a track record of initiating, managing and developing relationships with high net worth individuals and grantmaking bodies, and securing 5 figure donations and grants.

You will find, and nurture relationships with, philanthropists and non-statutory grant-makers. Some of these will be existing donors, and warm prospects, and others you will identify by research (we’ll provide some administrative help). You’ll also engage with Trustees, and senior staff, to identify and nurture Christian philanthropists and grant body decision-makers within their spheres of influence.

You’ll develop cases for support and write funding applications (helped by the wider staff team) and will build a robust income pipeline based on relational asks, including in person. Stewardship is key, so we want a skilled communicator with great organisational skills. You’ll have a passion for local social action, and will thrive in our collaborative team culture.

How to apply

For an informal conversation about this role and for more information, please contact our Deputy CEO, Adam Edwards (please see job pack for details). 

To apply, please email an up-to-date CV and covering letter (we will only shortlist CV’s with a covering letter!) outlining your relevant skills and experience as relating to the responsibilities and person specification to: HR Officer (please see job pack for details).

Closing date: 5:00pm on Monday 1st June with interviews to be held on 16th June; whether online or in person to be confirmed.

Smile Train is the world’s largest cleft-focused organisation, supporting life-changing surgery and comprehensive cleft care for children and adults globally. Through its unique local model, Smile Train has supported more than 2 million surgeries and works with medical partners across 75+ countries to deliver sustainable, high-quality care.

The UK plays a vital role within this global organisation, contributing significant income, insight and strategic input. The programme is performing strongly, with income expected to reach c.£14–15m this year, underpinned by a successful individual giving and legacy programme.

Smile Train is now entering its next phase of growth in the UK, with a clear opportunity to build and strengthen high-value income, particularly across major donors and mid-value giving.

As Philanthropy Manager, you will support the development of this high-value programme, taking ownership of a growing portfolio of donors and prospects while playing a key role in shaping a programme that is still at a relatively early stage of maturity in the UK.

Reporting to the Director of UK Fundraising, you will manage a portfolio of c.120–150 donors and prospects, primarily across mid-level giving, with the opportunity to deepen relationships and grow supporters into higher-value philanthropy over time. You will take a hands-on, relationship-led approach to fundraising, building meaningful engagement and delivering long-term income growth.

This role offers genuine scope to help build and evolve Smile Train’s high-value fundraising approach in the UK. You will contribute to developing ways of working, testing engagement strategies and helping to shape the case for support, working closely with colleagues in the UK and globally.

As Philanthropy Manager, you will:

• Manage and develop a portfolio of c.120–150 donors and prospects, primarily at mid-value level, with potential to grow into major giving
• Build strong, long-term relationships with supporters through tailored cultivation, solicitation and stewardship
• Identify and engage new prospects, developing a sustainable pipeline of future high-value donors
• Develop and deliver individual engagement plans to retain and upgrade donors over time
• Prepare high-quality proposals, reports and communications to support donor engagement
• Support the development of Smile Train’s high-value case for support and fundraising approach in the UK
• Work closely with the Director of UK Fundraising and global colleagues to align activity and maximise opportunities
• Contribute to events, donor visits and wider engagement activity
• Maintain accurate records and support effective pipeline and performance management

Essential skills and experience:

• Experience of relationship fundraising, with exposure to major donors, mid-value giving and/or trusts & foundations
• A track record of building and developing donor relationships, with the ability to grow income over time
• Confidence in managing a portfolio and delivering personalised donor engagement
• Strong written and verbal communication skills, including the ability to develop compelling proposals
• A proactive, organised and hands-on approach, with the ability to manage multiple priorities
• The ability to work both independently and collaboratively within a team

Desirable:

• Experience of working within a developing or growing high-value fundraising programme
• Exposure to international development, global health or a similarly mission-led environment
• Experience working within a global or matrix organisation

Employee benefits

Benefits include:

• 28 days annual leave plus bank holidays
• Private Medical Insurance
• Life Assurance
• Income Protection
• Up to 7 days paid sick leave per year
• Interest free Travel to Work loan

Policy and Public Affairs Manager (England)

Reporting to: Head of Policy and Public Affairs

Line Management: 1 Policy and Public Affairs Officer England

Location of work: Remote but role holder will ideally be London-based to be able to frequently commute for meetings/ events at Westminster. The role may involve also some infrequent travel across the UK.

Contract type: Full-time, 35 hours per week, although flexible/ compressed hours will be considered. The role will require occasional evening and weekend work.

Contract Length: Permanent

Salary: £42,000

BACKGROUND

Magic Breakfast is the UK’s leading school breakfast charity and makes a difference to over 350,000 children and young people every day by offering breakfasts and expert advice to tackle child morning hunger in schools across England and Scotland.

This is an exciting time for Magic Breakfast as the benefits of school breakfast provision are increasingly recognised by policymakers, educators and the public. The Policy and Public Affairs (PPA) Team is central to this work. And through our new organisational strategy, Nourishing Futures, the work of the PPA Team is growing to meet our advocacy ambition to expand school breakfast provision and deliver our vision which would see every child in the UK nourished, empowered and thriving.

JOB PURPOSE

The role of the Policy and Public Affairs Manager is a high-impact role, central to designing and delivering Magic Breakfast’s national policy and public affairs strategy in England. The role holder will lead the development of evidence-based policy positions and work collaboratively to drive forward strategic, integrated and impactful advocacy campaigns to successfully influence decision-makers, policy change, and funding frameworks aligned with our key objectives. Specifically, you will also lead the design and implementation of our new workstream to expand school breakfast provision to secondary schools and early years settings, alongside our work to ensure the effective implementation of the Free Breakfast Club Programme.

More broadly, you will keep abreast of political developments relevant to Magic Breakfast - proactively identifying opportunities to respond, influence and shape the debate across the school food system and provide strategic, analytical and timely advice to the Senior Leadership Team.

Using your excellent communication skills, you will be able to translate complex policy into tailored and effective communications, policy briefings, positions and submissions, and will play a lead role in confidently engaging external stakeholders including UK Government Ministers, Parliamentarians, special advisers, officials and sector partners.

We are looking for someone who enjoys collaboration, who shares our passion for driving systematic change, and who can use their experience to navigate, respond to, and influence the fast-moving political environment to deliver lasting and meaningful change. You’ll be part of a collaborative and ambitious organisation, working at the intersection of policy, practice and impact – putting children and young people at the heart of everything we do and helping to ensure every child starts their day nourished, empowered and ready to thrive.

KEY RESPONSOBILITIES

• Lead the policy development process in consultation with cross-organisational teams and external organisations to develop clear, evidence-based policy recommendations and positions.

• Build and maintain strong relationships with UK Government Ministers, Parliamentarians, Special Advisers, officials and sector organisations, including conducting stakeholder mapping and power analysis to identify key routes to influence.

• Design, lead and implement integrated advocacy campaigns to deliver maximum impact in collaboration with cross-organisational teams.

• Work closely with colleagues to share expertise and intelligence, inform and shape research areas, support campaign activities aligned with advocacy objectives, and respond proactively to live developments across the organisation.

• Line manage and support the development of the Public Affairs Officer.

• Strong ability to translate complex policy into clear, persuasive communications tailored to specific audiences to deliver maximum impact.

Please read the full job description attached below. 

WHAT WE OFFER

At Magic Breakfast we value our employees and work hard to develop offer a supportive, respectful culture which enables everyone to thrive.

Please see our job pack below

Please see our website

APPLICATION PROCCESS

Should you wish to discuss the role before applying please email our People and Culture Team, HR @ magicbreakfast .com

Shortlisting: w/c 25th and 26th May

Interview 1: w/c 1st and 2nd June

Interview 2: w/c 8th and 11th June

We reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately, once a vacancy has closed, we are unable to consider further applications.

Role Summary

Job title: Marketing & Communications Manager
Contract: Full time, 1 year contract (possibility of becoming permanent)
Location: Hybrid working: office base is at Somerset House, London: we are flexible on approach, within a hybrid model of in-person & virtual. This can be discussed at interview (*) 
Salary: £40k p.a.
Reporting to: Marketing Lead, with a dotted line to Communications Lead
Start date: May 2026 - depending on candidate’s notice period 
Hours: Working hours are 9.30am - 5.30pm, Monday to Friday
(requests for flexible working hours will be considered) 

Other:

• Annual leave is 25 days per year (pro rata) plus standard bank holidays
• Cultural entitlement of £250 per annum (pro rata) to spend on arts/cultural events & activities
• All employees are able to claim 1 hour a week for personal wellbeing
• Pension scheme enrolment and 6% employer contributions (reviewed annually)

(*) Access to office space in London is always available to staff who can't or don't want to work from home. 

If you would like this application pack in a different format (e.g. large print or audio file), please contact us (information in the link provided).

About Julie’s Bicycle (JB)

JB unites culture, creativity and climate action to drive change. For nearly two decades, we’ve been at the forefront of the creative climate movement - one of the first to position culture as a powerful force for radical change. Our mission is to mobilise the creative sector, equipping thousands of artists, cultural organisations, and creative leaders with the tools, knowledge, and confidence needed to transform their practice into climate action. We focus on tackling the root causes of the climate, nature, and justice crises by shaping thinking, informing policy, and scaling practical solutions. Together, we can turn creativity into a powerful force for a just and regenerative future.

The Role

We need a proactive and hands-on Marketing & Communications Manager to drive the delivery of the next phase of our communications and marketing strategies. 

This role is about more than messaging or promotion—it’s about co-creating and delivering a compelling and inspiring narrative of creative climate action. Along with our Marketing and Comms Leads, you will be responsible for our brand, storytelling, content strategy, and creative outputs - originating concepts, internal design work, and driving conversion - ensuring that everything we do reflects our values, amplifies our impact, and deepens our reach across the cultural and climate landscape. You’ll play a key role in supporting our impact by leading our day to day communications delivery.

This will involve deputising for some of the (part time) Marketing and Comms Leads delivery on days when they are not present and contributing across the whole portfolio of work at JB.

This digital-first role includes a strong focus on content development, storytelling, and delivering varied communication campaigns. You’ll be responsible for independently creating, repurposing and distributing engaging content in a consistent voice across our digital channels. Alongside our Marketing Lead and Communications Lead, you will ensure our insights, tools, and narratives are warm, purpose-focused, clear, accessible, and optimised for reach and engagement. You will be someone who thrives on the combination of co-shaping strategic ideas and plans while driving hands-on effective delivery.

As a confident marcomms expert, you will liaise directly with our partner organisations to co-create communications, support joint campaigns, and boost JB’s voice in the broader climate and culture movement. This will involve growing our audiences, media contacts and networks, including welcoming new cultural organisations, creative practitioners, environmental partners, and funders into our network. This role needs a strategic, proactive and flexible individual with enthusiasm for and significant experience of marketing and/or communications.

You will be part of a small Marketing and Communications team and work closely with the rest of JB’s 20-person, supportive and mission-driven team.

Key Responsibilities

Content, Socials & Campaigns

• Lead on the development of timely, engaging, inclusive content across all JB’s digital channels (including copy-writing across channels, website, newsletters and social media).
• Lead on a JB bulletin strategy, with pre-planned themes aligning with our aims and a readership growth plan (working closely with our Marketing Lead and CRM manager) as well as leading on the writing, preparing and distributing segmented bulletins for the sector and key programmes (with content support from across the team).
• Maintain, manage and optimise editorial calendars that reflect our programmes, partnerships, research, and events and regularly engage the programme leads in the process.
• Alongside the Comms and Marketing Leads, oversee and support the production, publication, marketing, distribution and evaluation of JB’s full range of content including podcasts, films, events, briefings, reports, guides and resource libraries related to the climate, nature and justice crisis, ensuring appropriate tone and key messages.
• Leading on the production of marketing and comms packs for outreach on key events and announcements, including associated thought-leadership pieces, and the production of a public annual report.
• Ensure all content is optimised for audience growth, accessibility, and search (SEO, GEO), working closely with our Marketing Lead who leads on our overall web and marketing strategies.
• Sharing responsibility for driving forwards our social media strategy and developing, designing, and scheduling engaging content on social media, working closely with our Social Media Manager and wider marcomms team.
• Receptive, reactive community engagement on social media, including social listening, and supportive and timely responses.
• With support from the Marketing Lead and working very closely with the Programme Coordinator, take ownership of embedding accessibility best practice for events, marketing and across all communications, including preparing transcriptions and integrating captions and alt text, large format materials, audio description and accessible slideshows.
• Managing and optimising JB’s YouTube channel, including the creation of post-event assets to be published across the website.

CRM, Partnerships & Audience Development

• Taking responsibility for the day to day management and maintenance of JB’s newly implemented CRM, ensuring audience segmentation according to latest data protection, use and access requirements (with support from JB’s dedicated CRM Manager, Marketing Lead, and Digital Champions).
• Nurturing relationships with relevant networks and partners, identifying and collating regular updates and opportunities.
• Collaborate with cultural, environmental, and funding partners to co-create engaging shared messaging, campaigns, and communications assets to bring in new business opportunities.

Brand, Creative & Strategy

• Jointly responsible for brand implementation when deputising for Marketing and Comms Leads, ensuring coherence of messaging and tone across all channels and materials. 
• Draft internal and external reference guides for JB’s work, including the preparation of marketing and comms packs for outreach on key events and announcements and the production of a public annual report.
• Take a data-led approach to maximise impact of our marketing and communications, including managing regular marketing and events evaluation, feedback, surveys and audience and engagement analysis. 
• Ensure Julie’s Bicycle’s story, brand, voice, and impact are clearly represented in all collaborations and public-facing materials.
• Profile the JB community, including creating ads, promoting alumni networks, identifying and applying for awards, compiling interviews, brochures, vlogs, blogs, testimonials, and documentation from events.
• Supporting the implementation of the Google Ads charity grant and owning the creative production of associated ads, with support from the Marketing Lead.

Media & External Relations

• Maintain relationships with relevant journalists and media outlets, responding to media opportunities that align with our strategy, and tracking press coverage.
• Support the Director and other team members with media briefings and public communications as needed.
• Some proactive outreach to press and media, coordinating occasional pitches and press releases, along with the Comms Lead.
• When funded opportunities arise, liaise with external PR and media consultants.

Strategy & Project Management

• Drive forward JB’s communications and marketing strategies day to day, positioning JB as a cultural leader in climate action.
• Work with Comms & Marketing Leads to support organisational growth, fundraising, and communicate impact, helping to expand our network and deepen engagement with the arts and cultural sector and the climate and environmental movement. 
• Embed climate justice and equity throughout our communications, ensuring our language, images, and stories reflect a diverse, accessible, and fair transition.
• Champion our core narrative: putting climate action at the heart of culture.
• Ensure projects are managed on time and on budget.

Team & Collaboration

• Work closely with all internal teams—partnership, consultancy, research, advocacy, programmes—to align messaging and amplify impact.
• Contribute to organisational learning, planning, and shared values.
• With the wider marcomms team, strengthen internal editorial and brand sign off processes for publications, media releases and key content.
• Support impact measurement, effective data capture, and communication of impact.

Person Specification

Essential

• Extensive experience (ideally a minimum of five years) in a managerial communications and/or marketing role, ideally within the cultural, environmental, or non-profit sectors.
• Extensive experience (ideally a minimum of five years) in designing/co-designing and delivering successful communications and/or marketing strategies.
• Impeccable writing, editing, and storytelling skills, with a track record of developing impactful clear, creative, and inclusive content.
• Strong experience of having led or managed campaign development, brand implementation, visual storytelling, and communications project management.
• Dedicated and demonstrable project management skills: the ability to meet multiple ambitious deadlines simultaneously and work flexibly, proactively, autonomously and collaboratively across priorities in a fast-changing environment.
• Strong and demonstrable experience in data analysis and data-led communication and marketing campaigns, with project evaluation experience.
• Knowledge of content strategy, SEO, and effective audience engagement practices across digital platforms.
• Extensive practical experience in effectively coordinating social media accounts for a professional setting.
• Demonstrable ability to embed equity, diversity, and commitment to climate justice into communications practice.
• Collaborative and confident communicator and/or marketer with experience working strategically across teams and with external partners.
• Strategic thinker with a demonstrable commitment to Julie’s Bicycle’s mission and values.
• Strong design aesthetic and use of design skills (e.g. Adobe Creative Cloud suite and Canva).
• Experience of working in partnership with organisations and key stakeholders to deliver a shared campaign.
• Significant experience managing a CMS and maintaining and optimising engaging websites.
• Experienced with day to day management of an Email Management System (eg Mailchimp / similar) with an understanding of segmentation practices. 
• Significant experience managing or maintenance of a CRM, with an interest in and understanding of accessibility requirements and data protection best practices.
• Attention to detail and excellent proof reading.

Desirable

• Familiarity with climate and/or cultural policy environments.
• Experience working with funders, public bodies, or large-scale cultural partnerships.
• PR and media relations experience and contacts across digital and print channels.
• Experience of organising media interviews and/or working on press & media campaigns.
• Design, photography, or multimedia experience.
• Experience contributing to organisational growth and development through communications and/or marketing.

Why Join Us?

At Julie’s Bicycle, you’ll join a passionate team working at the intersection of creativity and climate action. We offer a collaborative, inclusive, and flexible working culture — where your voice will shape how the cultural sector responds to one of the greatest challenges of our time. 

How to Apply

If you’d like to apply, please complete the application form and equal opportunities monitoring form on our website and submit these by 11.59pm on Sunday 17th May 2026.

Please note that this role does not meet the criteria for Skilled Worker visa sponsorship.

We strongly encourage early applications as we may close the recruitment early if we have reached a sufficient number of viable applications.

We know job descriptions can feel daunting and that people who are from the global majority, from working class backgrounds, those without formal qualifications and some LGBTQ+ candidates are statistically less likely to apply even when they are well suited to a role.

If you read this JD and felt you *almost* matched (if you have built relevant skills through freelance work, lived experience, activism, organising or routes outside formal education) we very much want to hear from you! We also believe class is not defined by education or parental occupation alone. If you identify as working class by your current financial experience and lifestyle, that counts.

Our commitment to meeting underrepresented individuals in the sector:

Guaranteed Interview Scheme and Positive Action

As part of our ongoing commitment to building a team that better reflects the people, communities and causes we serve, we operate a Guaranteed Interview Scheme for disabled candidates, in line with the Equality Act 2010.

This scheme is available to candidates who identify as disabled (including under the social model of disability, encompassing physical, sensory, cognitive, mental health and long-term health conditions) and who can demonstrate within their application that they meet all of the essential criteria outlined in the job description. Candidates will be asked within the equal opportunities form whether they wish to be considered under this scheme. This information will be handled in confidence and will only be shared with those involved in the shortlisting process where necessary to apply the scheme.

We are committed to increasing the diversity of our workforce and recognise that some groups are underrepresented within our organisation and sector. We therefore actively encourage applications from people from ethnically diverse backgrounds. Where candidates are equally qualified, we may apply positive action in line with the Equality Act 2010 to select a candidate from an underrepresented group, where this is a proportionate means of addressing underrepresentation.

A note on AI

While we understand that some people may use AI tools for accessibility (and recognise and support that many assistive technologies may use elements of AI), we ask candidates to consider what tools are most appropriate during the application process. For example, we recognise the value for many people of machine learning language tools like Grammarly. On the other hand we would discourage the use of generative AI tools in writing your application, as we'd like to understand your personal interest in working for Julie's Bicycle, and be able to understand your non-AI-assisted communication skills just as they are. We also recognise that for many of the people and creative communities we work with, the rise of generative AI poses a threat to their livelihoods, while the environmental impacts of AI are only set to grow: this means we also have a responsibility as Julie's Bicycle to consider where and when (and if) we use AI in our work. 

Thank you for your interest in working at Julie’s Bicycle.

Job Title:                        River Restoration Manager   

Salary: £38,346 - £42,545 per annum (according to level of expertise and experience) 

Contract length: Fixed term contract – 35 hours per week for 1 year – with likely possibility of extension 

Location:Hybrid/ flexible - Any Thames21 office, Central, East London 

Responsible to: Thames21 River Restoration Programme Manager and/ or Head of Improving Rivers 

About Thames21 

Thames21 is a leading environmental charity, working across London and the Thames Basin to deliver high-impact nature-based solutions to the climate and biodiversity crisis through restoring rivers, whilst also connecting communities to their local green-blue spaces and inspiring long-term stewardship of them.  

Diversity at Thames21 

Equity, Diversity and Inclusion at Thames21 is key to our success and as such we employ staff from a diverse range of backgrounds, this we feel is key in ensuring that everybody has an equal opportunity and is not treated differently or discriminated against because of their characteristics. We value the voices of our individual employees, and we strive to work in a collaborative, innovative balanced way. The postholder must actively support this. 

Purpose of the job 

Thames21’s purpose is to deliver increasingly resilient and healthy rivers and landscapes that are closer to their natural state with an abundance of fish and wildlife, empowering and working with people to bring multiple benefits to the natural environment, to individuals and communities.  In recent years we have significantly up-scaled our planning and delivery of river restoration works and by 2027 we will improve 15km of river habitat annually.

To enable this, we are looking for a committed, self-motivated and technically capable River Restoration Manager to lead this work.

Candidates with a proven track record in delivering river restoration and/or habitat improvement projects, including experience managing contractors and in partnership with multiple public and private partners are encouraged to apply. The candidate should be technically strong in one or all areas of river restoration (woody habitat interventions, fish passage etc) and adept at managing complex budgets and reporting to funders. You will have confidence and credibility and be able to engage and influence a variety of stakeholders.

This role is a key position in implementing Thames21 mission and the selected candidate will be part of a dynamic and committed team. You will have the chance to add input and help develop our Five-Year Strategic Plan goals and as a key position in the organisation, you will influence how we deliver our restoration goals. 

Main duties and responsibilities 

Work with Thames21’s Head of Improving Rivers and local stakeholders such as catchment partnerships, councils, Friends groups etc. to develop and deliver river and wetland restoration projects throughout the areas we work.

· Develop detailed plans for the river and wetland restoration in consultation with local and expert stakeholders, meeting local needs and ecological objectives. Ensuring the necessary requirements for Construction, Design and Management (CDM) are covered as part of that process. 

· Obtain all necessary permissions to deliver the projects, potentially including flood defence consent and planning permission. 

· Ensure that the development and implementation of the works are well integrated into wider programmes such as catchment partnerships, evidencing and community engagement.

· Work with project partners to develop and manage tender processes for works which require the use of contractors, the tender processes will need to meet relevant requirements for project partners and funders (including CDM). 

· Ensure that the Team’s RAMS are all correct and up to date. As well as ensuring all H&S documentation is correct and filed within SharePoint.

· Manage contractors to implement projects so they achieve maximum benefits and alignment to project scope.

· In partnership with others, use a range of monitoring tools to record and quantify the impact of different activities. Ensuring this data is captured correctly and presented to the programme funder, to potential future project funders and available to other relevant parties. 

· Support the development and delivery of watercourse Biodiversity Net Gain (BNG) projects, including habitat condition assessment, monitoring, reporting and long-term management planning.

· Maintain accurate records and databases, ensuring data integrity and accessibility. 

· Manage and support other staff in the development and delivery of restoration projects. 

· Input to the strategic development of Thames21’s work particularly the Improving Rivers Portfolio. 

*This job description cannot cover every issue or task that may arise within the post at various times, and the post-holder will be expected to carry out other reasonable duties from time to time which are broadly consistent with other Thames21 activities with those in this document. 

It is essential that in your application you give evidence or examples of your proven experience in each of the following criteria including the competencies. 

Please see the attached Job Description for full details of this role. 

The Talent Set is delighted to be partnering with the Henry Smith Foundation on the recruitment of a Grants Database and Processes Manager. This is a pivotal role within the Grant Operations Team, responsible for leading the day-to-day management, development, and continuous improvement of the Foundation’s grants database and associated processes.

When grant-making systems work well, funding reaches the organisations that need it, and those organisations can reach the people they help without delay. When they don't, the gaps are felt by real people waiting for real support.

This role plays a critical part in ensuring grant-making activity is supported by robust systems, accurate data, and efficient, user-centred workflows. It combines technical system ownership with strong relationship building, project delivery, and a commitment to learning and improvement.

Key Responsibilities

• Act as system lead for the Foundation’s grants database, ensuring data quality, integrity, and day-to-day reliability
• Design, implement, and continuously improve grant-making processes, tools, and workflows
• Lead system improvements and projects, including testing, configuration, and collaboration with external suppliers
• Provide guidance, training, and hands-on support to colleagues to ensure confident and consistent system use
• Oversee reporting and data outputs to support operational insight and organisational decision making
• Champion best practice in data management, documentation, and compliance across grant operations

Person Specification

• Proven experience managing or administering complex databases and systems
• Track record of designing and improving operational processes and workflows
• Experience delivering training or support to non technical colleagues
• High level of attention to detail, with confidence working with data and reporting
• Excellent communication and stakeholder management skills
• A proactive, solutions focused approach with a strong commitment to learning and continuous improvement
• Alignment with the Henry Smith Foundation’s values and commitment to equity and inclusion

What’s on Offer
Salary: £45,500 per annum
Hours: Full time (35 hours per week)
Contract: Permanent
Location: London – Typically one day per week with variation (core days: Tues & Wed) in the King’s Cross office

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

Requesting reasonable adjustments
We are committed to creating an inclusive recruitment process. If you require any reasonable adjustments to support you during the application or interview stages, please let us know. You can share your needs at any point in the process. Adjustments can be tailored to suit both physical and mental health needs. Our team will work with you to ensure you have what you need to perform at your best.

Our approach to candidates using AI in applications
We recognise that technology, including AI tools, can be helpful when preparing job applications, and we welcome the use of tools that support you in presenting your experience clearly. However, it’s important that your application genuinely reflects your own skills, experience, and voice. We therefore recommend reviewing any AI-generated content carefully to ensure accuracy and authenticity.

If you are invited to interview, we’ll want to hear directly from you about your skills and experiences. Any significant differences between your application and how you present yourself in person may negatively impact your application.

About the role

The UK’s international trade policy is at a crossroads: beginning to move on from the relentless focus on Free Trade Agreements which primarily exist to serve corporate interests, but yet to embrace a vision for trade which prioritises equality, environmental sustainability and human rights. 

The Advocacy Manager’s role is to build political support for the Trade Justice Movement’s policy priorities. They will represent TJM in high-level settings including parliamentary meetings, party conferences and on government stakeholder groups. They will build strong relationships with parliamentarians, advisors, committee staff and civil servants. They will also play a key role in researching and agreeing policy positions in collaboration with civil society allies. 

TJM is a small team and the Advocacy Manager will have a flexible and collaborative approach, responding to political events, seizing opportunities to influence and pitching in with broader organisational priorities. 

The Advocacy Manager will be responsible for setting TJM’s political influencing strategy, with support from the Director, and will be able to plan and deliver their work independently. 

About the organisation

TJM is a UK-based coalition of 45 charities, trade unions and faith groups working for a fairer, greener world by supporting international trade policies which prioritise people and planet. 

TJM is composed of four staff members (Director, Advocacy Manager, Research Manager, Senior Communications Adviser), all of whom work closely with allies both within and outside our membership. 

Criteria for a successful applicant

A successful candidate will be able to demonstrate the following essential criteria:

• Excellent communication skills, including written communication and interpersonal networking, relationship-building and influencing skills

• Experience of producing high-quality briefings and developing policy positions for political audiences

• Experience working with political stakeholders such as MPs, parliamentary committees, or other parliamentary actors to build support for a progressive agenda

• Deep understanding of policy-making processes in the UK, both within parliament and central government departments

• Demonstrable ability to build strong expertise in complex policy areas

• Excellent analytical skills and political awareness 

• Experience of organising and running political or civil society events

• Strong ability to work independently, with minimal supervision, managing own work, prioritising and meeting deadlines

A successful candidate may be able to demonstrate the following desirable criteria:

• Experience of working within a network organisation and/or in collaboration with civil society groups

• Knowledge of trade justice issues, international development, climate and environmental policy or another similar policy area

• Experience working on fundraising bids to charitable trusts and foundations 

• Digital communications skills

Job Title:  Development Manager

Location:  London

Reports to:  Chief Executive Officer

Job Summary

The Development Manager will be a dynamic and experienced fundraiser with strong technical skills in grant and funding solicitation, management and stewardship across Crisis Action’s current donor targets including major foundations, governments, and High Net Wealth Individuals (HNWI). They will serve as the anchor of a newly configured fundraising team designed to support Crisis Action to nurture its existing donors and secure the next generation of support for its ground-breaking work.

This role is pivotal in ensuring excellence in our outreach, proposals, reporting and communication to drive resource mobilisation that is essential for the organisation’s financial sustainability at a time when our distinct model and way of working is needed more than ever.

Principal responsibilities

Donor engagement and communications 

• Oversee and coordinate day-to-day engagement with current and prospective foundation, government and individual donors by members of the Crisis Action team
• Represent the organisation vis-à-vis donor representatives 
• Support HNWI donor benefits structure and cultivation plans
• Prepare compelling and timely donor reports, donor updates, letters of receipt and other outreach materials in collaboration with finance and campaign teams.

Grant management and oversight 

• Ensuring timely and skilled drafting, consultation and sign off of high-quality grant proposals 
• Timely acknowledgement of all contributions and compliance with donor requirements
• Preparation of high-quality proposal budgets and financial reports for donors in compliance with grant specifications and deadlines, in close cooperation with the Finance Team
• Review all grant agreements and monitor/ensure the organization's adherence to its contractual commitments. 

Strategic vision and guidance: 

• Provide strategic support to the Chief Executive Officer on short- and long-term fundraising strategies and broader resource mobilisation initiatives to ensure our fundraising strategy and its implementation helps achieve organisational goals
• Set fundraising targets and produce periodic funding forecasts in consultation with members of the team.

Research and intelligence: 

• Carry out donor research and provide strategic insights and donor related updates and background information to relevant colleagues.
• Monitor and ensure a solid pipeline of donor prospects

Team coordination and collaboration 

• Ensure that there is a clear workplan that anticipates what has to happen when to guide team resource allocation and workload management
• Ensure effective and efficient processes of gathering and sharing information across the team to support timely donor engagement and stewardship with clear protocols on the cadence of team calls and written updates 
• Support colleagues to adhere to agreed fundraising roles and responsibilities 

Communications 

• Ensuring effective and timely communications to donors, Crisis Action’s board and team 
• In collaboration with the CEO, ensure timely and regular flow of information to the team on fundraising progress
• Timely production of high-quality fundraising updates for our Board 

Data and Systems Management 

• Sustain, manage and where possible further develop the relevant administrative infrastructure, including grant tracking and reporting systems, Salesforce contact database, events calendars, contact lists, donor profiles, website and annual report donor acknowledgement lists and meeting minutes 

Job Specifications 

Essential Skills & Experience

• Minimum 5 years’ experience in fundraising, donor relations, or development within the non-profit or international advocacy sector
• A proven track record of engaging with foundations and government officials to secure and manage grants
• Demonstrated ability to forge new donor partnerships, and a track record of bringing in new revenue
• Strong understanding of government and foundation funding landscapes with at least some familiarity with differences between them and the stewardship of major gifts from individual giving 
• Experience in drafting compelling fundraising proposals, reports and donor updates for a variety of donors – foundations, governments and individuals 
• Strong all-round communication and storytelling skills
• Experience producing a range of communications materials for different audiences
• Strategic thinker with the ability to translate organisational goals into actionable fundraising plans
• Proficiency in CRM systems (e.g., Salesforce) and grant management tools
• Ability to work collaboratively across teams and cultures with colleagues dispersed across the world
• Financial literacy and a proven ability to understand and construct budgets
• Collaborative and empathetic approach to team and donor engagement 
• Enthusiasm, initiative and willingness to learn
• Ability to work well under pressure and meet deadlines 
• Excellent organisational and administrative skills, including a systematic approach to maintaining donor tracking systems
• Fluency in oral and written English 
• Proficiency in Salesforce and Microsoft Office (Word, Excel, PowerPoint)
• Ability/willingness to travel to staff retreats and for donor visits. 
• Legal right to work in the UK

Desirable skills and experience

• Proficiency in additional languages
• Established donor networks
• Experience managing major gifts and cultivating individual donor relations
• Knowledge of conflict, human rights, or social justice issues

Key Relationships

• Senior Management Team, Development Team, Finance Team, Campaign Leads, Office Directors

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Salary & Benefits 

Salary: We have set bands for the salary range for all positions at Crisis Action. The baseline of our salary range for this position is £40K per annum. 

Benefits: 25 annual leave days (30 days after 3 years). Up to 6% contribution to pension. 3-month long service leave after 6 years and one-month sabbatical leave in year 10. CA additionally offers an annual inflationary increase, and 2% salary increase in year 2, 4 and 8 subject to availability of funds. 

DEI (Diversity, Equity and Inclusion) Statement

Crisis Action values and nurtures an inclusive culture that sees the diversity of its board, staff, partners, and all we work with as a strength and source of innovation and creativity. We welcome applications from anyone no matter your background, gender identity and expression, nationality, language, ethnicity, colour, caste, race, sexual orientation, ability, religion or belief, age, marriage, civil partnership, or parental status. Equality among all is a driving force in our work and a feature of our recruitment. We strive to ensure that all employment decisions are made entirely on merit. 

Location: Home based- Please note that while the role is primarily remote, candidates must be based in the UK due to periodic travel requirements, including attendance at conferences and other in-person meetings. 

Hours: Part time - 18 hours 

Terms: One-year fixed term contract (with a possibility of extending the role funding allowing)

Salary: FTE £24,750 (actual £11,880)

Pension: NEST Scheme 

Annual Leave: 28 days pro rata (inclusive of bank holidays) 

Normal working week: 37.5 hours 

What we can offer you: 

• Flexible, remote working from home. 

• A positive and friendly staff culture. 

• Annual in-person meet-ups as a team. 

• Laptop and Phone as required. 

• Option to discuss and set your own regular working hours. 

• The opportunity to make a difference to a growing charity and a large, engaged 

community.

• Organisation wide shut down at Christmas in addition to your holiday entitlement 

ABOUT US

PANS and PANDAS are complex neuro-psychiatric conditions which are frequently 

misunderstood and misdiagnosed. PANS PANDAS UK are the only charity in the UK 

working to improve outcomes and ensure brighter futures for people affected by PANS and PANDAS. 

We provide support and information to families, and work tirelessly to inform medical 

practice, raise awareness, engage with medical, social work and educational 

professionals, and much more. 

We are a small team based at home in various UK locations. We keep in touch frequently online and have a warm, supportive and positive culture. 

OVERALL PURPOSE 

The Education Training Development Manager will lead the operational development, and delivery of the national education training programme, ensuring it aligns with organisational priorities and emerging national guidance. The role is responsible for the coordination, growth and quality assurance of PANS PANDAS UK’s national CPD training offer for teachers and educational psychologists (EPs), supporting the development and delivery of high‑quality training modules and strengthening partnerships.

The role reports to and works in close collaboration with the PANS PANDAS UK Education Lead, who retains overall ownership, strategic responsibility and final decision‑making authority for the training programme and the wider education strategy.

Central to this role is working collaboratively with the PANS and PANDAS community and the Youth Advisory Board (YAB) to ensure all training is informed by lived experience.

Key Responsibilities

Programme & Content Development

• Jointly review, update and refine existing CPD materials with the Education Lead, informed by national guidance and emerging research, with the Education Lead holding overall responsibility
• Support development of new training modules and associated materials.
• Explore future delivery models to expand national reach and scalability.
• Identify opportunities for integration of PANS or PANDAS training/materials within University/Initial Teacher Training (ITT) and other relevant programmes.
• Work collaboratively with the PANS PANDAS community and Youth Advisory Board (YAB) to ensure training reflects lived experience.

Trainer Recruitment & Capacity Building

• Recruit and induct additional trainers.
• Support trainer development.
• Maintain consistent quality standards.
• Deliver priority or pilot training sessions when needed to help support programme growth and maintain delivery capacity.

Strategic Programme Oversight

• Provide leadership and direction for the development and delivery of the national education training programme within the strategic framework set by the Education Lead.
• Ensure training content and delivery models align with organisational priorities and upcoming national guidance.
• Lead long-term programme planning, sustainability and continuous improvement.

Partnership Development & Sector Engagement

• Build relationships with MATs, LAs, Universities and other national relevant organisations.
• Work with the charity Communications and Engagement Officer to promote the training models across social media and education networks.
• Attend and present at education sector events and networks to raise awareness of training opportunities.

Commissioning & Income Support

• Develop commissioning packages tailored to MATs, LA’s and other relevant organisations.
• Support pricing structures.
• Identify sustainable income opportunities for the charity via the training.

Quality Assurance & Evaluation

• Oversee monitoring and evaluation processes.
• Prepare reports for the charity as required.

Operational Coordination

• Coordinate scheduling, setup and delivery logistics for all training sessions.
• Manage bookings, confirmations, resource distribution, attendance recording and data collection
• Lead regular training team meetings to support planning and quality assurance.
• Support management and storage of training assets.
• Maintain regular communication with the Education Lead.

Working Environment & Culture

• Remote and flexible working within a digitally enabled national team.
• Supportive work–life balance, flexible leave arrangements and an organisational shutdown during part of December.
• Commitment to equality, diversity and inclusion, with lived experience valued.

Skills, Knowledge & Experience

Essential

• Relevant qualifications (teaching, SEND, adult learning, training design, project management).
• Ability to set priorities and align training with national guidance.
• Experience shaping or influencing SEND practice or programme development within an education context.
• Relationship building skills within the education sector.
• Strong organisational and project management skills.
• Excellent communication skills.
• Ability to work independently and as part of a team.
• Knowledge of the UK education sector.
• Familiarity with digital learning platforms.
• Willingness to gain an in depth understanding of PANS or PANDAS.
• Ability to work sensitively and confidently with the PANS and PANDAS community, including the YAB, creating safe and inclusive spaces.

Desirable

• Degree-level education or equivalent professional experience
• Experience contributing to strategic planning within education, a charity or Local Authority.
• Experience with CPD
• Experience leading multiagency or cross sector initiatives.
• Lived experience of PANS and PANDAS

Dataro are looking for a Customer Success Manager to help grow their presence across the UK charity sector. This is a role focussed on providing excellent client satisfaction to the post holders UK and Europe based charity and not for profit portfolio. You will spend your time meeting clients, following up on queries and IT tickets, and supporting them in a consultative way to get the best impact from Dataro. This role is ideal for someone who enjoys building relationships, spotting opportunities to deliver great customer service and maintaining great channels of communications.

Dataro is a growing company that has retained a start up midset and ethos, so colleagues work with high levels of agency, are solutions focussed and happy delivering at pace.

You’ll work closely with other Customer Success Managers in the UK, as well as colleagues across the USA and Australia. To be considered for this role it is vital the candidate experience of customer service and relationship management within a charity setting, who understands fundraising and what tools such as Dataro can do to help support income generation. Candidates don’t need to know Dataro’s product inside out, training will be provided, but an understanding of charity CRMs would be useful.

This is a great opportunity to join a growing organisation that still retains the energy and ownership of a startup environment, while working with charities across the UK to help them strengthen their fundraising and supporter engagement. 

Application notes

Please download the Candidate Info Pack provided for further information about the role, timelines and next steps.

To progress your application, please contact THINK Recruitment to organise an informal screening call. Please note, we cannot shortlist candidates who have not had a screening call so please allow enough time to speak to us before the closing date.

Location - Please note: this role is a remote based role but has been listed as hybrid due to the expectation of in person meetings and regular travel into London (expenses not paid). The team meet up at WeWork spaces reguarly and this post holder would aim to hold a minimum of 6 in person client meetings per quarter, all usually in London.

Timeframes 

Closing date for applications: Midday Thursday 19th May 

Candidates will be notified of outcomes by EOD Friday 22nd May

Interviews will be two stages, see dates within the Candidate Pack 

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

You will support Trusts & Foundations and Statutory income generation for Woman’s Trust, led by the HOF. You will secure five and six-figure, multiple-year grants and support the increase of organisational income from £1.2m to £3m in the next 3 years. You will effectively communicate our services and campaign aims and develop funder partnerships and relationships aligned to our strategic priorities. You will manage and deliver the whole cycle of trusts and foundations income generation, including regular prospecting, producing impactful funder reports and maintaining our CRM system

Hours: Full-time, 35 hours per week.

Contract: Permanent.

Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.

For further information and to apply, please visit our website.

Please note, CVs and cover letters should be sent in Word format.

Closing date: 29th May 2026.

Interviews will be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.