Programme management jobs

Senior Health Education Officer

Salary: £35,923 FTE per annum

Letchworth Garden City/ home working (hybrid)

Full time (35 hours a week)

Permanent

Flexible working considered

Are you passionate about advancing healthcare education and making a real impact on MS care? Do you bring a proactive, can-do attitude and experience supporting programmes, projects or stakeholders? If you’re looking to take the next step in your career and want to play a key role in supporting health professionals to develop and thrive, we’d love to hear from you.

Join our friendly team
We are looking for someone with strong communication and relationship building skills, who will enjoy enthusing others to support our cause. Ideally, you will bring experience in project and event coordination, alongside strong data, reporting and organisational skills gained within the health, education or charity sectors, but for the right person, relevant transferable skills and an enthusiastic approach are just as important. We encourage you to apply, even if you feel you may not meet all the criteria listed.

Our charity
The MS Trust is a UK charity which is here to help everyone make sense of MS. We are here for everyone affected by MS, from the moment of diagnosis and throughout their journey. We're here today, tomorrow and every day after that.

The role
Senior Health Education Officer: This is an exciting and varied senior role where you will support the coordination and delivery of a range of education programmes and projects for health and social care professionals. Working closely with other members of the Education team, you will organise events, training and meetings, build relationships with healthcare professionals and external stakeholders, and contribute to the delivery and continuous improvement of high-quality learning that enhances MS care.

What we can offer

· 25 days annual leave per year plus bank holidays, which increases with length of service to 30 days.

· Company pension with enhanced employer contribution. Salary Sacrifice scheme available.

· Death in Service benefit.

· Enhanced maternity, paternity and adoption pay.

· Sick pay.

· Hybrid working.

· Employee assistance Programme

· Fantastic office location with free parking, local to town centre and train station. Good transport links to London and Cambridge.

· Learning and development policy to develop all staff.

· Cycle to work scheme, Volunteering day and Season ticket loans.

To find out more and apply

Please visit our website to download a job pack and application form (CVs will not be considered).

As part of our commitment to equality, diversity and inclusion (EDI), we appreciate your time completing the form, as this allows us to keep our recruitment process fair and neutral.

Closing date: 20 July 2026 at 9am

First Interviews: 30 July 2026

Harris Hill is delighted to be working with a globally recognised research-intensive university to recruit a Technical Manager (Cleanroom). This is a fantastic opportunity to join a leading physics and materials science environment at the forefront of nanotechnology and advanced materials research. Based in central London, you will combine technical leadership with hands-on responsibility for a specialist nanofabrication cleanroom facility, supporting pioneering research through the operation, development, and maintenance of cutting-edge fabrication and characterisation technologies.

As Technical Manager, you will oversee the day-to-day operation of a combined ISO 5 and ISO 7 cleanroom facility, ensuring the safe, effective, and efficient delivery of research activities. You will manage facility scheduling, equipment utilisation, maintenance programmes, service contracts, and the procurement of consumables, gases, and chemicals. Working closely with academic staff, researchers, PhD students, and external collaborators, you will provide expert support in nanofabrication techniques and process development, helping users achieve their research objectives. The role also includes responsibility for maintaining and troubleshooting specialist equipment, including atomic layer deposition (ALD), magnetron sputtering, and thermal evaporation systems, developing training programmes, managing health and safety compliance, preparing risk assessments and SOPs, and ensuring the facility remains at the highest operational standards.

We are seeking a nanofabrication specialist with substantial experience working within a cleanroom environment and a strong understanding of thin-film deposition technologies. You will possess expertise in techniques such as physical vapour deposition, atomic layer deposition, sputtering, or related fabrication methods, alongside experience supporting research, developing processes, and maintaining complex scientific equipment. You will be a confident communicator, capable of training and supporting users from a wide range of scientific backgrounds, and will demonstrate excellent organisational skills, a strong commitment to health and safety, and the ability to manage competing priorities in a busy research environment. A degree in a relevant scientific or engineering discipline is essential, while a postgraduate qualification, experience with thin-film characterisation techniques, professional accreditation, or formal health and safety training would be advantageous.

To apply, please submit your up-to-date CV by 13/06/2026 at 23:59.

Please note, only successful applicants will be contacted with further information.

As a leading charity recruitment specialist and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

This role is a fantastic opportunity to join an innovative charity at a time when income is growing and our profile is rising. The Public Fundraising team deliver a wide range of fundraising activities including our special events programme, regular donor programme, community fundraising and 3rd party fundraising.

The new assistant will primarily be supporting our Events Manager to deliver our special events programme. Horatio’s Garden is known for its high quality events which include an annual presence at the RHS Chelsea Flower Show and our annual Tulip Lunch. In December 2026 we will deliver our largest fundraising event to date - a carol concert for 2,000 supporters at St Paul’s Cathedral. The assistant will be critical in supporting the team to deliver these events effectively and efficiently and working with the communications team to produce related event assets, promotional material and newsletter content.

It is a great opportunity to gain experience working on high profile events in a supportive and experienced team.

Join Generate at a pivotal moment in our journey and help shape the future of a growing charity supporting transgender, non-binary and gender-diverse people across North Yorkshire. This is an opportunity to combine strategic leadership, fundraising and organisational development with meaningful impact in a values-driven organisation.

Generate is looking for an inspiring and collaborative Charity Director to lead our next chapter. We work to improve wellbeing, resilience and connection for transgender, non-binary, gender-diverse and gender-questioning adults through peer support, counselling, mentoring, outreach and more.

Since beginning as a volunteer-led initiative in York in 2011, Generate has grown into an established charity delivering a range of services across North Yorkshire. We are now looking for a leader who can build on this strong foundation, strengthen our sustainability and support the organisation's continued development.

As Charity Director, you will provide both strategic and operational leadership across the organisation. Working closely with our Board of Trustees, staff team, freelancers, volunteers and external partners, you will lead the delivery of our strategic vision and ensure Generate continues to be effective, sustainable and responsive.

This is a varied and rewarding role that offers the opportunity to:

• Shape the future direction and development of Generate
• Lead fundraising and develop sustainable income streams
• Build and strengthen strategic partnerships and stakeholder relationships
• Drive organisational development and improve systems and processes
• Support and develop a committed and motivated team
• Ensure strong governance, financial oversight and operational effectiveness

We're looking for someone who can think strategically while also being comfortable with the practical realities of leading a small organisation. You will be a confident relationship-builder and effective communicator, with a strong commitment to delivering positive outcomes for the people we support.

Role details

Salary: £36,000–£40,000 FTE (pro rata based on a 35-hour week), depending on experience
Hours: 21–28 hours per week
Contract: Permanent
Location: Home-based, with regular travel into York and occasional travel across North Yorkshire

If you are looking for an opportunity to lead an organisation through its next stage of development, we would love to hear from you.

If you’d like to have an informal conversation about the role, please get in touch and we will be happy to arrange a call with our current Charity Director.

Are you passionate about sustainability, community engagement, and helping people save energy?

Job Title: Energy & Retrofit Advisor  
Salary: £26,239 - £28,554 per annum
Hours: Full Time – 37 hours per week
Contract: Initially fixed Term until 31 March 2027 (with the potential for extension)
Location: Various locations across the North East (Sunderland, Gateshead, Newcastle and Durham)

About us

Groundwork works across the UK helping communities find practical solutions to the challenges they face. We provide training and create jobs, reduce energy use and waste, re-connect people with nature and transform whole neighbourhoods. Step by step we’ll go on changing places and changing lives until everywhere is vibrant and green, every community is strong enough to shape its own destiny and everyone can reach their potential.

About the Role

We are recruiting for Energy & Retrofit Advisors.

Energy and Retrofit Advisors will provide energy and retrofit advice to homes across the region as part of the North East Warm Homes programme. Focussing on the private rented sector Advisors will work alongside staff within Local Authorities to develop and deliver support to engage our communities and stimulate retrofit activity.

Groundwork’s Greener Living team is growing, and we’re looking for passionate and community-minded Energy & Retrofit Advisors to join us as part of the North East Warm Homes Programme.

In this exciting role, you’ll help households across the North East improve energy efficiency, reduce fuel poverty, and access retrofit opportunities. You’ll work closely with Local Authorities, community organisations, and Groundwork’s Green Doctors to deliver advice, engagement activities, and practical support to residents — particularly within the private rented sector.

This is an excellent opportunity to make a real difference in tackling climate change and supporting vulnerable households, while developing your career in sustainability and retrofit advice. Although this is a fixed-term post, there’s potential for extension and professional growth within our expanding Greener Living team.

About You

We’re looking for someone who is:

• Passionate about sustainability, community engagement, and helping people save energy.
• An excellent communicator who can adapt their approach to suit different audiences.
• Organised and self-motivated, with the ability to work independently and as part of a team.
• Experienced (or interested in developing expertise) in domestic retrofit and energy efficiency advice.
• Willing to work flexibly, including some evenings and weekends when needed.
• Experience in community engagement, energy advice, or retrofit is desirable, but full training and support will be provided.

It’s a unique and challenging role that gives you the chance to make a difference to people’s lives every day.

Closing date: Thursday 23rd July 2026
Please note, should we receive a high volume of applications, we may look to close the role early, therefore we recommend an early application.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

This role is subject to an Enhanced Disclosure endorsed by the Disclosure and Barring Service.

We want you to be yourself at Groundwork and we value everything that makes you unique. We recognise and celebrate your difference and together we make Groundwork a special and great place to work. As a Disability Confident employer we offer a guaranteed interview to applicants with a disability who meet the essential criteria for the role.

At Groundwork we ensure that we provide a safe environment for adults, children and young people to take part in any activity or service that we organise. We are committed to creating a culture that promotes safeguarding and the welfare of all children, young people and adults at risk. Our safer recruitment practices support this by ensuring that there is a consistent and comprehensive process of obtaining, collating, analysing and evaluating information from and about candidates to ensure that all the people we appoint are suitable to work with our children, young people and adults

This role is not eligible for UK Visa Sponsorship – the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

No agencies please.

14 hours per week | Home based with regular travel across Fenland
Salary: SCP 25-29 (£36,363-£39,862 per annum FTE)
Fixed term until 31 March 2027 or the return of the substantive postholder, whichever is sooner

Do you believe communities have a vital role to play in improving health and wellbeing?

We are looking for a skilled and motivated Project Manager to lead our Fenland Community Cancer Champions project during a period of maternity cover.

This is an opportunity to make a meaningful difference to people affected by cancer by working alongside volunteers, community groups, health organisations and local partners to improve awareness of cancer, reduce barriers to support and strengthen community networks across Fenland.

About the role

As Fenland Community Cancer Champion Project Manager, you will coordinate the delivery of a community-based cancer awareness project that empowers local people with information, promotes wellbeing and helps tackle health inequalities.

The role combines project management, partnership working and community development. You will:

• Coordinate project delivery, monitoring budgets, activities and outcomes
• Support and motivate volunteers and project staff
• Build strong relationships with health, care and voluntary sector partners
• Oversee project monitoring, reporting and CRM systems
• Produce reports, case studies and communications content
• Contribute to the long-term development and sustainability of the project

About you

We are looking for someone with:

• Experience of coordinating projects within a community, health, voluntary or public sector setting
• Experience of supporting volunteers and building partnerships
• Strong organisational and communication skills
• Experience of collecting, analysing and reporting data
• An understanding of community-based approaches to improving health and wellbeing
• A commitment to equality, diversity and inclusion

Experience of health-related projects, working with underserved communities, CRM systems or funding development would be an advantage.

Why join Cambridgeshire ACRE?

Established in 1924, Cambridgeshire ACRE works alongside rural communities across Cambridgeshire and Peterborough to help local people create positive, lasting change.

We offer:

• Flexible home-based working
• Working from home allowance
• Contributory pension scheme with salary sacrifice option
• Generous annual leave entitlement
• Ongoing support, training and professional development
• A friendly and supportive team environment

How to apply

Please visit the attached recruitment pack and job description, then submit your application as requested.

Closing date: 8.00am, 20 July 2026
Interview date: 5 August 2026

Cambridgeshire ACRE is an equal opportunities employer and welcomes applications from all sections of the community.

Individual Giving Manager (Acquisition)

The Gurkha Welfare Trust |Salisbury | £40,000-£43,000

If you're a driven individual giving professional looking for a role with real strategic weight, and a cause that will genuinely move you, this is could be the perfect next role for you.

The Gurkha Welfare Trust has supported Gurkha veterans and their families in Nepal for nearly 60 years. Gurkhas have served in the British Army for more than 200 years as soldiers of extraordinary courage and loyalty. When their service ends, we make sure they are not forgotten. We deliver financial aid, medical support, clean water, education and housing through 21 Area Welfare Centres in Nepal and India.

Our UK fundraising team is based in Salisbury, and this is a key role within it.

The opportunity

You will lead the Trust's acquisition programme; growing our donor base across direct mail, digital, telephone and mid-value channels. This is not a delivery-only role. You will shape strategy, manage agency relationships, own the new donor welcome journey, and work closely with the Individual Giving Manager (Stewardship) to ensure every new supporter is set up for a long-term relationship with us.

There is also something this role offers that very few can: the chance to visit Nepal and see, first-hand, the difference your fundraising makes.

What you will be doing

• Developing and implementing acquisition strategy
• Delivering integrated multi-channel campaigns
• Managing the conversion of one-off donors to regular givers
• Developing and owning the new donor welcome journey
• Monitoring campaign performance, collaborating with creative agencies, and continually testing and refining to optimise results
• Managing income and expenditure budgets with support from the Head of Fundraising
• Working with the Legacy Administration team on legacy marketing for new and existing donors
• Ensuring all campaigns comply with GDPR, Gift Aid and data protection requirements

What we're looking for

• A proven track record in individual giving or direct marketing; hitting targets, managing budgets, delivering campaigns
• Experience across omnichannel acquisition: mail, digital, telephone
• Strong analytical instincts; you use data to make decisions, not just report on them
• Good creative judgement and confidence working with external agencies
• Solid knowledge of GDPR and Gift Aid in a fundraising context
• A collaborative, can-do approach and genuine commitment to the cause

What's on offer

• £40,000 - £43,000 depending on experience
• Up to 10% employer pension contribution
• Enhanced maternity and paternity pay
• Trips to Nepal to see the Trust's work first-hand
• Hybrid working from our Salisbury office
• 25 days annual leave plus Bank Holidays, EAP, free parking

Location: Salisbury, Wiltshire (hybrid)

Salary: £40,000 - £43,000 depending on experience

Contract: Permanent

Deadline: Midday, Monday 13 July 2026

Ready to apply?

Formal application is via CV and supporting statement (max 1 page) outlining why you are interested in this role and how you fit the person specification.

In the first instance, please send your CV to Philippa at Charity People - - if your CV matches what we're looking for we'll be in touch with the full candidate pack and lots more details.

Closing: midday on Monday 13 July 2026.

We sometimes close roles ahead of the deadline when we find the right person. Don't sit on it, apply early.

A note on AI: we embrace new ways of working, but your application should be authentically yours. Feel free to use AI to organise your thinking if it helps, but we want to hear your voice, your experience, and what genuinely draws you to this role.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform us if you require any assistance or adjustment to help ensure the application process works for you.

Charity People is a forward thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background e.g. age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we believe that greater diversity leads to greater results for the charities we work with.

This is a pivotal role within a small, ambitious team, working closely with clinical leaders and committees to deliver high-quality education for a diverse membership including nurses, consultants, resident doctors, pharmacists, scientists and allied health professionals. 

You will play a key role in shaping and delivering BSH’s educational offer – from webinars and podcasts to in-person events and digital learning resources – as well as leading the development of our new online Knowledge Hub. 

Key Responsibilities 

• Support the BSH Education Committee and deliver its programme of educational activity 

• Plan, coordinate and deliver webinars, podcasts, events and educational resources 

• Lead the development and management of the BSH Knowledge Hub, ensuring content is high-quality, relevant and up to date 

• Track engagement and usage data, including CPD activity 

• Support delivery of education sessions at external events and contribute to BSH events 

• Work collaboratively with other societies and organisations to enhance educational content and signposting 

• Support educational outputs across BSH committees, particularly the Nurse Forum and Research Forum 

Be Part of Meaningful Change

Rape Crisis South London (RCSL) is entering an exciting new chapter. With a new CEO, refreshed Senior Leadership Team, and an ambitious vision for the future, we are laying the foundations for a bold new organisational strategy.
 

We are now seeking an Deputy CYP Lead to join our CYP Team at this pivotal time on a permanent basis.

As a specialist charity supporting survivors of sexual violence across twelve South London boroughs, we provide counselling, group therapy, advocacy, prevention education, and professional training. With an annual income of approximately £4 million, we are growing and strengthening our infrastructure to better serve survivors and communities.

About the Role:

We are seeking an experienced and committed Deputy Children and Young People (CYP) Lead to support the development and delivery of our therapeutic services at a pivotal time of growth and transformation.
 

Reporting to the CYP Clinical Lead, the successful candidate will play a key role in providing day-to-day leadership and guidance to CYP counsellors and therapists. You will help ensure that services for children and young people are consistently safe, effective, trauma-informed, and survivor-centred.
 

This is a varied and impactful role that combines clinical leadership, safeguarding oversight, service development, and line management. It offers a meaningful opportunity to contribute to shaping, strengthening, and expanding high-quality CYP services.
 

What You’ll Do

• Support the CYP Clinical Lead with assessments, allocations and case distribution across CYP pathways
• Provide clinical guidance and day-to-day support to CYP counsellors and therapists
• Line manage allocated CYP staff and contribute to recruitment, induction and staff development
• Oversee group work programmes, including family support groups
• Undertake the role of Designated Safeguarding Officer for the CYP team
• Deputise as Deputy Designated Safeguarding Lead as part of the rota when required
• Provide guidance on complex safeguarding concerns and ensure appropriate escalation
• Contribute to service improvement, contract delivery and performance monitoring
• Build and maintain effective relationships with external agencies and partners
• Deputise for the CYP Clinical Lead where required

About You

• Degree-level qualification in counselling or psychotherapy (or equivalent experience)
  Professional membership with an accredited counselling/psychotherapy body
  Minimum of 200 hours post-qualification supervised client work
  At least 3 years’ experience working with children and young people affected by rape and sexual violence
  Experience leading or supporting a team
  Strong knowledge of safeguarding legislation (children and adults)
  Completed Level 3 safeguarding training
  Experience in the Violence Against Women and Girls (VAWG) sector
  Understanding of trauma-informed, survivor-centred and feminist practice
  Experience working with diverse communities
  Ability to use data and outcomes to support service improvement
• Experience working with marginalised or under-served communities
  Knowledge of housing, welfare benefits or related legislationn

This role offers the opportunity to:

• Take the next step in your leadership journey
• Gain experience of safeguarding, clinical leadership and service development
• Support and develop a dedicated team of CYP practitioners
• Contribute to the future direction of CYP therapeutic services at RCSL
• Be part of a dynamic, creative and values-led organisation

Safeguarding and Safer Recruitment

Rape Crisis South London is committed to safeguarding survivors and service users. The post holder will contribute to maintaining the organisation’s safeguarding standards.

This includes:

• Promoting the safety and wellbeing of children, young people and adults at risk
• Identifying and reporting safeguarding concerns
• Following organisational safeguarding policies and procedures
• Supporting a culture where everyone feels safe, respected and supported

Our safer recruitment processes include:

• Values-based interviews
• Verification of identity, qualifications and employment history
• Reference checks
• Enhanced DBS checks where required
• Safeguarding training and supervision
• Equality, Feminist Commitment and Values

Rape Crisis South London is an equal opportunities employer. We particularly welcome applications from women who are under-represented in leadership roles within the violence against women and girls (VAWG) sector.
 

Our work is grounded in feminist principles, recognising sexual violence as both a cause and consequence of gender inequality. We centre survivor voices and prioritise empowerment, inclusivity and intersectionality.
 

Intersectionality and Reasonable Adjustments

We recognise that experiences of sexual violence are shaped by intersecting factors such as:

• Race and ethnicity
• Disability
• Sexuality and gender identity
• Socioeconomic background
• Immigration status
• Faith and culture
   

We are committed to removing barriers and creating an inclusive workplace.
 

Applicants are encouraged to let us know if they require reasonable adjustments during the recruitment process, such as:

• Alternative interview formats or timings
• Additional time for written tasks
• Accessible documentation
• Support relating to disability, neurodivergence or health needs
   

Learning and Development

As a charity undergoing transformation and growth, we welcome colleagues who are committed to continuous learning and professional development.

Interview Process

Shortlisted applicants will be invited to an interview, conducted via MS Teams.

Stage one: MS Teams with the Director of Programmes and two other panel members.

The whole process from advertisement to appointment, may take up to 3 -4 weeks.

The role will initially be open for two weeks (until 12:00 noon on Wednesday 16 April 2026). However, due to the urgent need for support, applications will be reviewed and interviews arranged on a rolling basis, so early applications are encouraged.

The interview will explore experience and approach to:

• Safeguarding
• Equality, diversity and inclusion
• Wellbeing and feminist practice
• Trauma-informed therapeutic work
• Leadership responsibilities relevant to the role

This post is open to women only (Schedule 9, Paragraph 1, Equality Act 2010).
We particularly welcome applications from women underrepresented in leadership roles in the VAWG sector. Applicants must have the right to work in the UK.

How to apply
Please submit your CV and a cover letter outlining your suitability for the role to in PDF format to our recruitment inbox.

AI in Job Applications 
We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences 

Salary: £40,713 - £44,683 per annum
Contract: Permanent
Location: London (Hybrid – 2 days per week in the office)
Closing date: Thursday 16 July 
Benefits: 25 days annual leave plus bank holidays (increasing with service), 7.25% employer pension contribution, private medical insurance and health cashback scheme.

We have a great opportunity for a Trusts and Foundations Manager working for a global humanitarian charity.  Reporting to the Senior Trusts and Foundations Manager, this is an exciting opportunity to join a high-performing philanthropy team at a time of significant growth, with ambitious plans to increase income and deepen relationships with major funding partners.

As part of this exciting role, you will manage a portfolio of significant grants, ensuring exceptional stewardship and grant management throughout the funding cycle. You will develop compelling reports and communications that demonstrate impact, work closely with programme, finance and international colleagues to ensure donor compliance, and build strong relationships with existing and prospective funders. Alongside maintaining and growing a pipeline of trusts and foundations capable of making five and six-figure gifts, you will identify opportunities to secure renewed and increased support, helping to drive the organisation's ambitious fundraising goals.

To be successful as the Trusts and Foundations Manager, you will need:

• Experience producing high-quality written communications, proposals and reports for funders or stakeholders
• Experience maintaining and developing relationships with supporters, donors or key stakeholders, alongside excellent communication skills
• Proven success securing significant gifts or grants from trusts, foundations or other high-value donors, ideally at £50,000 level 

If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 3024HB.

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
 

An experienced Events Manager is required to join the Corporate Affairs and Brand team on a 6-month contract. This role will be responsible for the planning and delivery of high-profile corporate and stakeholder events, ensuring exceptional experiences that enhance reputation, strengthen relationships, and support strategic business objectives. Working closely with senior stakeholders across Brand, Communications, External Affairs and wider business teams, you will manage the end-to-end delivery of events ranging from executive roundtables to large-scale receptions and industry engagements.

Key Responsibilities

• Lead the planning, coordination and delivery of events, ensuring a consistently high standard of execution.
• Manage events ranging from intimate executive roundtables through to large-scale receptions of up to 400 attendees, including Executive Roundtables, Industry and stakeholder engagement events, corporate receptions, strategic business events and partner forums as well as government and policy-focused events.
• Partner with internal stakeholders to define event objectives, audiences and success measures.
• Develop event proposals and recommendations that support business priorities and stakeholder engagement goals.
• Source and manage venues, suppliers, agencies and production partners, negotiating costs and ensuring value for money.
• Oversee invitation management, registrations, attendee communications and RSVP processes.
• Coordinate all event logistics including venue management, catering, production, AV, security and accessibility requirements.
• Ensure events align with brand guidelines, organisational values and reputation standards.
• Manage event budgets and maintain accurate financial tracking.
• Produce post-event reporting, including attendee feedback, ROI measurement and recommendations for future improvements.
• Identify opportunities to support wider campaigns through engaging live experiences and events.
• Collaborate effectively across multiple teams to deliver integrated and impactful event programmes.

Skills & Experience

• Minimum 5 years' experience in end-to-end event management
• Demonstrable experience delivering events from concept through to execution and reporting.
• Experience managing senior stakeholder relationships.
• Strong project management and organisational skills with the ability to manage multiple concurrent events.
• Proven experience managing event suppliers, agencies and venue partners.
• Budget management experience.
• Strong written and verbal communication skills.
• Knowledge of event registration and CRM systems.
• Strong attention to detail and commitment to operational excellence.
• Ability to work flexibly, including occasional early mornings and evenings to support event delivery.
• Experience delivering government, policy, public affairs or stakeholder engagement events.
• Knowledge of Microsoft Dynamics or similar CRM platforms.
• Experience in corporate brand building and audience engagement through event marketing.
• Understanding of sustainability, accessibility and inclusion best practices in events.
• Knowledge of GDPR, health & safety and event security
• Proactive and solutions-focused.
• Able to establish credibility with senior stakeholders.
• Collaborative and relationship oriented.
• Highly organised with excellent attention to detail.
• Creative thinker with a passion for delivering memorable experiences.
• Adaptable and comfortable working in a fast-paced environment

If this role is of interest, please apply ASAP with an up-to-date word version of your CV highlighting all your relevant experience. Please do get in contact for further information to discuss the role and your experience in detail.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

About us

Carers UK is the leading national charity for unpaid carers. The Finance Manager is responsible for the management of the financial accounting functions of the organisation, for the preparation of statutory accounts, regular management reports, the preparation of all tax returns, supporting budget holders and assisting them fulfil their responsibilities, and for compliance with statutory requirements including compliance with tax laws and regulations.
 

About the role

The Finance Manager will work closely with colleagues across the organisation, including the nation offices, supporting and advising, building excellence in standards within the finance office and injecting innovative solutions to the organisation’s financial strategy.
 

About you

We are looking for a proactive and visible finance professional who is able to engage and build relationships across the organisation as a pivotal member within a values led high performing organisation. You will be a qualified accountant with proven track record of financial management awareness and a solid understanding of charity audits and statutory accounts preparation. You will have the ability to work with staff across the organisation in supporting good financial governance and oversight of financial operational matters. You will have the ability to analyse financial information and present this in a suitable format for the audience. You will have good ability to meet deadlines, be IT literate with an emphasis on financial systems, spreadsheets, Quickbooks and Excel. You will be highly organised with excellent attention to detail and be able to work with minimum supervision.

The role will involve the management of the day-to-day financial activities, VAT, gift aid, payroll and the monthly, quarterly and annual reconciliations and statutory accounts preparation. The job holder will work closely with the Chief Operating Officer, Finance Officer and volunteers within the team. There will be a requirement to work closely with the income generating staff, budget holders, auditors, banks and credit card providers on a regular basis. The Finance Manager will be responsible for managing the Finance Officer and Finance volunteer. 
 

Diversity and inclusion

Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.

To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.

As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.

At Carers UK, we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.

The closing date for applications is Friday 24 July 2026, 5pm.

Carers UK anonymises all applications prior to shortlisting.

Carers UK are actively interviewing as we receive applications. 

Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.

Carers UK may carry out online and social media checks before a formal offer is made.

Corporate Complaints Manager

Cambridge

Permanent

Full-Time

This is an exciting opportunity to join CHS Group in this newly established post. Do you have the expertise and confidence to lead on complaint handling and help shape how we listen, respond, and improve for our customers? If so, this is an opportunity to make a real impact. As Corporate Complaints Manager, you’ll play a key role in delivering a high-quality, customer-focused complaints service, ensuring every customer feels heard and supported.

You will be joining a long-established, locally based and independent housing association with strong local partnerships. We have a reputation for delivering on our values of care, openness and trust in our housing and community services. We continue to build on this strong foundation, with ambitious plans to further develop our services and infrastructure.

You’ll lead on our overall approach to complaint handling, working with teams to support their complaint responses and help ensure we remain fully compliant with regulatory requirements, including the Housing Ombudsman Complaint Handling Code.

You’ll also use insight and data to drive service improvements, helping us learn from feedback and strengthen the overall customer experience.

About the role

Reporting to the Executive Director, Customers Services you will:

· Monitor and where necessary promote improvements in compliance against our complaints and compensation policies, ensuring timely and high-quality responses

· Support customer facing teams to maintain a positive complaint handling culture and service through training, sharing data and good practice

· Lead on liaison with the Housing Ombudsman, ensuring all enquiries are responded to and that CHS learns from cases.

· Analyse complaint data and identify trends, root causes, and opportunities for improvement

· Support continuous improvement across the complaints process and customer experience

· Prepare our internal and external reporting and self-assessments and ensure they are published on time.

What You’ll Bring

You’ll bring a strong background in complaint handling and customer service, along with the confidence to challenge and influence colleagues.

Experience

· Experience of handling complex, high-volume complaints within a social housing, local government or other regulated organisation in a customer facing environment

· Experience of implementing change to drive up standards and performance

· Experience of using and improving databases / IT systems for customer and/or complaints data.

· Experience of collating and presenting data to a range of audiences

· Good knowledge of the Housing Ombudsman’s Complaints Handling Code and regulatory framework for social housing

Skills

· Excellent communication, influencing and listening skills

· Outstanding customer focus with the ability to balance empathy, accountability and operational compliance

· Excellent investigative and problem-solving skills

· Excellent analytical skills, using data to drive improvement

· Understanding of safeguarding, vulnerability and partnership approaches that support customers with complex needs

· A collaborative and assertive approach to working with colleagues and teams to drive improvement

Qualification:

Level 4 housing qualification regulated by the Office of Qualifications and Examinations Regulation (Ofqual) or willingness to work towards.

Hybrid Working Arrangements – the majority of the working week will be office-based in Histon in the first six months (probation period). Thereafter it may be possible to apply for a higher proportion of hybrid working, with service delivery being the prime consideration.

Benefits of working for CHS Group:

· Employee discount scheme (retail, leisure, gym membership and fitness equipment)

· Doctor Care Anywhere (telehealth service offering private online GP and nurse appointments via video and phone)

· Employee Assistance Programme

· Financial wellbeing hub - access to advice and support from experts, whether you're budgeting, interested in investing or retirement planning

· Refurbished Tech - access to the latest models at affordable prices, with a 12-month warranty and 30-day money back guarantee. 

· Cycle to work scheme (salary sacrifice)

· One day off a year to volunteer for a charity of your choice

· 30 days holiday, increasing to 35 days per annum, inclusive of bank holidays (pro rata for part-time staff), depending on length of service

· Holiday purchase scheme - up to 5 days per annum (pro rata for part-time staff)

· Company sick pay

· 58p per mile business mileage allowance

· Refer a friend scheme (£250)

· Contributory pension scheme, which both you and CHS contribute to

· Enhanced maternity and paternity leave

· Flexible Working Policy

· Full induction

· Comprehensive free training and development opportunities with paid time off

· Free DBS (for relevant posts)

· Free onsite/nearby parking

· Hybrid Working Policy

· Flexitime

As part of the recruitment and selection process candidates will be required to complete a Personality Profiler

CLOSING DATE FOR APPLICATIONS: Midnight Sunday 12th July 2026

INTERVIEWS: Friday 31st July 2026

Role Purpose

The Relationship Fundraiser will support the Philanthropy Manager to secure and increase income through the charity’s Philanthropy strategy.

The post holder will support with developing a robust pipeline of prospects and will be responsible for managing a portfolio of new and existing major donor relationships. You will be creative and analytical and provide first class research, administration, relationship management and database skills and provide excellent donor stewardship.

Main Responsibilities

· Work with the Philanthropy Manager to prepare and implement creative donor cultivation and stewardship plans to secure new donors and develop current relationships, including:

- Creative cases for support with associated budgets.

- Adapting information for specific donors using different approaches for different audiences.

- Developing engaging thank you letters and reports. 

· Manage an agreed portfolio of mid-value major donor relationships and prospects, with the support of the Philanthropy Manager and deliver excellent stewardship and tailored fundraising proposals.

· Provide timely and high-quality updates to donors on the charity’s activities and impact and value of gifts. Work with the Communications team to ensure that major donor supporters receive engaging and relevant marketing materials.

· Research and identify potential donors to build a strong list of prospects, matching against key fundraising priorities, to maximise opportunities and build a healthy prospect pipeline.

· Develop processes and systems to ensure the effective management of all relevant information, including keeping all records up to date on the CRM database (Sales Force) including all actions, communications and proposals in-line with the monthly KPIs and analyse to identify further opportunities.

· Support your line manager with income tracking and processing, contributing to financial targets, re-forecasts, budgeting and reporting.

· Be an active and supportive member of the Fundraising team and wider CBUK team, contributing to the Fundraising team’s development and targets as well as working collaboratively with colleagues.

· Ensure all associated activities are compliant with charity law, regulatory requirements and best practice, including those of the Data Protection Act and GDPR.

· Develop strong working knowledge of these areas of income generation and the wider fundraising and charity sector.

· Identify and complete relevant training, regularly reviewing relevant press and publications and keeping up to date with industry news.

· Represent the charity at meetings and events as required. This will sometimes require travel within the UK and occasionally an overnight stay.

Person Specification

Education/Professional Qualification

Essential

· Fundraising experience, preferably in a charity environment

· Experience of using a CRM database

· Experience of working with High Net Worth Individuals

· Excellent written and verbal communication skills

· Analytical approach to tasks

· Strong interpersonal skills

· Ability to multi-task and prioritise whilst maintaining excellent attention to detail

· Strong planning and organisation skills

· Strong IT skills with good working knowledge of Microsoft Office programme

· Ability to travel to meetings and events within the UK as required

Desirable

· Experience of using Sales Force database

Please don’t be discouraged from applying if you don’t meet every requirement listed in the person specification. We’d still really like to hear from you and learn more about the experience and strengths you can bring.

Benefits

· 28 days’ holiday plus bank holidays (pro rata if applicable) with increase for long service.

· TOIL for our hours work.

· Contributory pension scheme.

· Company sick pay.

· Employee Assistance Programme.

· Life assurance.

· Training loans.

· Enhanced family friendly policies.

Recruitment Timetable

Application deadline: 19th July 2026 at 5pm

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

For further details, please see the Recruitment Pack for this role.