Recovery jobs in east of england

3 Year Fixed term contract

As well as a rewarding role with a global international development organisation, you’ll get access to a wide range of enhanced benefits including but not limited to flexible hybrid working, enhanced leave entitlement and access to several health and wellbeing programmes and benefits.

To lead the financial management and oversight of the ADB project, ensuring timely, accurate and compliant financial accounting, reporting, and oversight. The role will support the delivery of all financial aspects of the ADB project, including donor reporting, reconciliations, cost recovery, budgeting, and compliance, in close collaboration with programme colleagues and the wider AKF(UK) finance team. To contribute to the financial management of AKF(UK)’s wider programme portfolio and supporting the Programme Finance Manager in running efficient and effective financial processes across all AKF(UK)’s programmes and grants. 

Financial oversight, planning, and reporting

• Review all financial transactions related to the ADB project on a monthly basis and ensure that they are correct including cost recovery, co-financing, bank balances, and coding.

• Ensure the ADB project is up to date in the Grant Management Tracker, Co-financing Tracker and Cost Recovery forecast.

• Prepare financial information for internal reporting, including contributions to quarterly CEO reports, monthly dashboards, and co-finance updates.

• Prepare all ADB project donor financial reports and ensure consistency with internal data.

• Prepare and submit other donor financial reports as required.

• Monitor project and portfolio spending, flagging significant under & overspends in a timely manner to the Programme Finance Manager and Programmes & Partnerships team.

Financial controls, compliance, and audit

• Lead financial planning and monitoring for the ADB project, ensuring alignment with ADB compliance requirements and AKF(UK) internal controls.

• Support the design and implementation of quality controls, manuals, checklists, and tools to ensure compliance with donor requirements (ADB and others).

• Oversee compliance with donor and AKF(UK) rules on procurement, accounting, and project expenditure, supported by reporting, engagement with the field, and spot checks.

• Maintain internal tools (including AIMS) to track active ADB grants as well as other grants, ensuring data on secured funding, cost recovery, and cash balances remains up to date.

• Prepare for and support donor and statutory audits, with particular responsibility for the ADB project while also contributing to audits of other grants.

• Maintain an up-to-date audit and disallowance tracker for the ADB project, while supporting the Programme Finance Manager in tracking audit issues across all grants.

• Troubleshoot donor compliance or procurement queries, with emphasis on ADB but extending to other donor portfolios where needed. 

• Act as a resource person for ADB donor compliance within AKF(UK), while sharing knowledge and lessons learned more widely across the grants portfolio.

• Support wider Programme Finance team capacity-building efforts, drawing on insights from ADB donor requirements and practices.

Grant financial management

In close consultation with the programmes & partnerships team:

• Maintain accurate financial records and grant codes for the ADB project, while supporting the set-up and management of other grants as needed.

• Ensure timely submission of cash requests and sub-grant agreements, in compliance with both ADB and AKF(UK) standards, and support the same across the wider portfolio.

• Review budgets for ADB and other donor concepts/proposals, ensuring inclusion of AKF(UK) costs, compliance with donor requirements, and consistency with narratives.

• Support the in-country project management unit (PMU) to ensure that the project is robustly managed and proactively support the resolution of challenges as they arise.

• Provide training and reference materials for implementing partners and field staff on ADB-specific donor regulations, procurement, and reporting, while contributing to broader finance training across the organisation.

• Provide technical support and guidance to implementing partners and country units, with particular focus on ADB compliance but also assisting with other donor requirements as needed.

• Conduct monitoring visits and spot checks on the ADB project and participate in risk monitoring across the wider portfolio.

• Collaborate with the assigned Senior Partnerships Manager to align financial management with programme delivery.

Carry out any other duties as assigned by the Programme Finance Manager or the Head of Finance and Operations. The role will involve travel to countries in which we operate grants, particularly Afghanistan (security situation dependent). Normally this could be 1-2 trips per year.

Qualifications

• CCAB qualified accountant (desirable).

Experience

• 3 years relevant experience in financial accounting and financial reporting

• Experience of designing and managing effective administrative systems and procedures

• Experience of managing finances for large-scale, complex donor-funded projects. Experience of working with multilateral development banks (ADB, World Bank, AfDB, etc.) is highly desirable.

• Experience of budgeting, forecasting and cash-flow management

• Experience working in international organisations or donor agencies, including field-level implementation, is highly desirable.

Skills

• Good interpersonal, customer care and liaison skills with a wide range of stakeholders

• First rate oral and written communication skills

• Ability to work under pressure and to manage competing priorities and deliver to tight deadlines.

• Ability to problem solve, working with both internal and external stakeholders to deliver results.

• Ability to work in a multi-institution network within a multi-cultural environment.

• Fluent in oral and written English

• Proficient in all Microsoft Office applications, especially Excel

• Excellent numeracy, financial analysis, and financial presentation skills

• Ability to synthesise complex operational and financial details for reporting and presentation.

Knowledge

• Knowledge of ADB donor requirements and compliance frameworks.

• Broad understanding and experience of development issues and organisations

• Understanding of and appreciation for ADKN’s goals, values and ethics

• Knowledge of charity accounting.

Application Details:

• Must have right to work in the UK.

• Must include CV and a supporting statement that outlines why they want the role, why they want to work for AKF(UK) and how their experiences and skills to date will make them the most suitable applicant for the role.

Job Title: Dual Diagnosis Worker

Location: Based within a residential service across 4 sites in Croydon. (Walking distance from East Croydon train and tram links). Unfortunately this service does not have step free access.

Salary: £32,000

Shift Pattern: 12 month fixed term contract, 37.5 hours per week Monday to Sunday working between 10:00 - 18:00. Hours may vary depending on service needs. 

About the Role

We’re looking for a Dual Diagnosis Worker with expertise in mental health and substance use to join our team in Croydon. Based in a residential service, you’ll support residents with mental health, complex needs, and dual diagnosis. In this role, you’ll use your specialist knowledge to help both residents and the wider team overcome personal challenges. 

You’ll use evidence-based approaches to support recovery, independence, and integration through holistic assessments. As a comorbidity specialist, you’ll guide the team in achieving positive outcomes for residents. Your main duties include:

• Undertake joint holistic assessments, risk assessments, care plans, and interventions to support harm reduction and minimisation.
• Set up realistic and flexible strengths-based support plans, working closely with colleagues and support teams to support and advise on interventions and approaches to meet individual needs.
• Help reduce episodes of crisis and assist residents/participants to access services which can offer alternatives to crisis support.
• Work closely with support staff and clinical teams to support and advise them on interventions and approaches to meet resident/participant comorbid, complex mental health and substance misuse needs.
• Support multi-disciplinary teams and the wider community teams with support, advice, signposting, and move on care planning. 

About You

We are looking for someone who has specialist knowledge on how to support individuals with comorbid and complex needs, with experience in interventions, and in a similar role. The ideal candidate will have practical experience and relevant qualifications, and be skilled in engaging reluctant individuals. You must be resilient, proactive, and a strong problem solver to build the trusting relationships essential for this role.

If this sounds like you, take a look at the further criteria:

• Full knowledge on comorbidity and complex needs, able to share knowledge, skills, and experience with others
• Previous experience in a similar role, providing interventions and holistic assessments and support for people experiencing mental health challenges
• Ability to provide specialist support and knowledge in risk assessment and risk management, particularly in relation to harm minimisation, substance misuse and mental health
• A commitment to promoting recovery, harm reduction, and active involvement in care planning
• Ability to apply relapse prevention models to promote sustained recovery and harm reduction
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

No one enjoys medical procedures, least of all children. From facing everyday vaccinations to the most serious of surgeries and chronic conditions, all children experience varying degrees of apprehension and fear. Feeling scared, powerless, or anxious in healthcare settings doesn’t just trigger a child’s emotions; it can create traumas that impact treatment success and that can have a life-long impact. Starlight’s aim is to transform children’s health through better experiences, by putting play at the heart of every child’s healthcare.

Evidence shows that play in healthcare can reduce anxiety, fear and even pain; it helps children engage and prepare for their treatment and cope better with procedures; it minimises trauma and contributes to a better experience; and supports children to have some sense of agency and control in an environment where these opportunities are limited. Play can also reduce the number of attempts to deliver treatment, the need for sedation and the need for repeat appointments. Prioritising children’s right to play in healthcare results in healthier, happier children who are involved in their own healing and recovery as well as more efficient treatment and care.

We work in over 900 healthcare settings across the UK with an ultimate vision to ensure that no child endures trauma in healthcare.

We have an exciting opportunity for a dynamic, solution focussed finance professional to join our central team as Finance Manager. This is a pivotal role in the organisation, one where you’ll use your experience to ensure accurate and timely business information is prepared and published for decision making across the charity. As you build your knowledge and experience you’ll be able to improve processes and systems, and find the best ways to support the business.

Please see more about this role by clicking on the Job description. 

We are recruiting for a Shop Supervisor to join our diverse and engaged team in our shop.

It’s a great opportunity to deliver positive social impact in the local community and contribute to funding the vital work of SCT.

As Shop Supervisor, you will be responsible for maintaining high standards on our shop floor, supporting volunteers to provide excellent customer service. As well as involvement in stock selection, pricing and merchandising. A key part of the role will be to engage the shop within the local community with the onboarding of new volunteers.

To be successful in this role you will have retail experience or experience of working within a busy environment. Experience of providing a high standard of customer service and will have the ability to deal effectively with conflicting priorities.

You will have strong administrative skills including using all Microsoft packages, be solution focused, resilient, have a high level of attention to detail and excellent organisation and prioritisation skills with the ability to successfully manage a busy and diverse workload.

The post holder will have excellent interpersonal skills and the ability to deal with challenging situations and individuals with a range of needs.
You will have knowledge of social media platforms such as Instagram and have a keen eye for fashion trends.

Assisting the Managers and Assistant Managers to achieve the following and using your initiative as necessary.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Peer Support Worker
Post no: 655
Location: Luton Wellbeing Centre, Dumfries Street, Luton
Contract type: Permanent
Hours: 7 hours per week, Tuesday (4.5 hours group facilitation + 2.5 hours admin)
Salary: £23,492.03 per annum, FTE (£4,444.44 per annum actual)

We are searching for a Peer Support Worker to join our mental health services. The role is a peer support worker, who use own lived experience of mental health difficulties to support others on their recovery journey through the facilitation of group based, peer support.

Our peer support and recovery services are a key element of the services we offer, and we are looking for someone who can use their own lived experiences to provide support to help individuals achieve their goals.

Service Delivery

• Facilitate Peer Support groups and ensure outcomes which support individuals
• with mental health and wellbeing needs across Luton in line with Mind BLMK’s agreed peer support model and service’s KPIs and contract requirements.
• To support the Service Manager, when required, by assessing individual’s suitability for attending the peer support service in the line with the organisations Access to Services process.
• Signpost individuals to wider services and encourage and support people to access local activities and community services.
• Use own lived experience of mental health challenges to show hope, empathy and understanding in a safe space where people feel accepted. Share ideas and approaches that support the improvement of mental health and wellbeing and embed this in working practices as a peer.
• Work closely with Service Manager to ensure that our peer support service meet the needs of Luton’s diverse community.
• Encourage and support client engagement with Mind BLMK through the influence and participation process, Guarantor Membership, and training opportunities.
• Contribute to maintaining an effective volunteer workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (workload planning and support).
• Carry out Cash Handling, Health and Safety and Data Collection responsibilities as directed by the Team Leader in line with Mind BLMK’s policies, procedures, requirements and guidance.

Entitlements/benefits:

• 25 days Annual Leave plus Bank Holidays
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Westfield Health Plan – includes access to everyday healthcare and indemnifies towards the cost of routine health care.
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: 5pm Tuesday 18th November 2025
Please note: We reserve the right to close this advert early if enough suitable applicants apply
Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

The Central Office Administrator plays a vital role in ensuring the smooth operation of the central office facility, including day-to-day oversight of organisation-wide services provided by SCT’s external IT support provider. 

The postholder will champion health and safety processes across the organisation through the use of an online portal. They will also provide key support in the coordination and delivery of organisational training. 

In addition, the role includes assisting in the delivery of a generalist HR service, working alongside the HR Officer and external HR advisors. 

Job Purpose

This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.

Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.

The objectives of the service include:

• To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
• To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
• To provide a true alternative to A&E via a non-clinical drop-in service to support clients
• To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
• To contribute to an improvement in individual mental wellbeing.
• To remain a source of independent support for all clients.
• To treat service users with respect, dignity and personalised support
• To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
• To increase self-management skills of those accessing the service
• To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
• To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.

The Role

The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.

Key Responsibilities

• Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
• Promoting people’ rights and responsibilities
• Considering each person as an individual
• Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
• Understanding of safety planning
• Experience with de-escalation, recognising and mitigating risks.
• Experience of working with challenging behaviour
• Listening to clients and encouraging positive steps towards self-management of crisis and recovery
• Good time keeping skills – Essential
• To attend all mandatory training including safeguarding and GDPR
• To work autonomously in a fast-paced environment and under pressure
• Providing advice, information, practical and emotional support to clients
• Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
• Engaging with clients to show empathy, inspire hope and promote recovery
• Establishing supportive, empowering and respectful relationships with clients and carers/ family
• Maintaining accurate records, detailing interventions
• Ensuring that outcomes, outputs and impact are recorded
• Providing administrative support to the team
• Attend reflective practice, clinical supervision, peer supervision and line management supervision
• Create and maintain good working relationships with partner agencies
• Follow workplans and actively participate in training and development
• Provide and manage resources for clients and staff

Person Specification

• Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
• Experience of managing challenging behaviour and dealing with clients with complex needs
• Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
• Evidence of continual professional development
• Understanding of the Recovery Model in mental health
• Understanding of the principles of trauma informed care
• Understanding of suicide prevention and safety planning
• Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
• Understanding of relevant legislation and policies
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Awareness of issues in mental health service provision
• A good understanding of mental health conditions
• Experience of working with vulnerable individuals
• Creative and flexible approach to working with individuals
• Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
• Ability to prioritise and manage workload
• Ability to involve clients and carers in all aspects of work
• Empathy and non-judgemental approach
• Good communication skills
• Capacity to work within an agreed shift pattern
• Experience of delivering information and advice (housing, benefits, debt etc)
• Experience of non-clinical, therapeutic interventions like psychoeducation
• Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
• Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
• Ability to work out of hours and on weekends

A well-established Housing Association in Essex is looking to take on an Income Officer for an interim period with the option of temporary to permanent.  This association has a big impact in its community and creates an inspiring, inclusive place to work.

They are looking to bring someone into their collaborative team who comes from a housing association or Local Authority background with experience in maximising income, ensuring rent collection and debt management.

Responsibilities:

• Maximising income via recovery of all housing related debt
• Play a critical role in helping sustain tenancies with a good knowledge ofhousing and welfare benefits
• Understanding of court processes, and carrying out actions such as evictions
• Provide a high level of customer service and have strong relationships with both internal and external stakeholders 

Requirements:

• Experience working in Housing Associations / Local Authorities in roles related to income collection and debt recovery 
• Knowledge of legislation and processes in income collection and to be able to communicate this effectively with customers 
• Have a positive attitude towards work with and be able to work both independently, and sharing ideas with the wider team
• Strong verbal and written skills and the ability to use various Microsoft packages 

The role offers a hybrid model with the organisation known for its inclusive and co-operative team environment. 

This role is an important position within the income team so do apply ASAP as the role is moving fast.

Outline of the role

The IT Manager at IAPB will be responsible for overseeing our IT systems, infrastructure and digital services, ensure they are reliable, secure and aligned with IAPB needs. This role will provide leadership on IT strategy, manage day to day operations, be the key liaison with our outsourced IT provider and support staff to use technology effectively to deliver our mission. We have staff located both in the UK and globally, so working effectively with and understanding the needs of our diverse workforce is key.

Scope and accountability

Reporting to Head of Finance, the post holders role will include:

1. IT strategy and planning

• Conduct a full review of all IT systems and processes
• Develop and deliver the IT strategy in line with organisational goals
• Advise SMT on technology opportunities, risks and best practice
• Ensure systems are scalable, cost-effective and future-ready

2. Systems and infrastructure

• Ensure compliance with GDPR, cyber security and other relevant regulations
• Work with external IT providers to ensure cloud services, networks, servers and business applications are managed and maintained
• Manage data security and backups
• Manage disaster recovery and business continuity planning
• Manage software licensing
• Work with the team leading IAPB’s Website

3. User support and training

• Promote effective use of collaboration and productivity tools across the organisation
• Develop user guides, training and resources to build digital confidence across the organisation
• Work with external IT provider to ensure technical support is provided in a timely manner (in accordance with SLAs)
• Work with external IT provider to set up IT access and provide on-boarding support for new staff in the UK and overseas

4. Project and change management

• Lead IT related projects such as systems upgrades, SharePoint migrations or new software implementation
•  Ensure projects are delivered on time, within budget and to agreed quality standards
• Support digital transformation initiatives that improve service delivery and efficiency

5. Management and leadership

• Manage the relationship with external IT provider
• Manage the IT budget
• Manage the cost-effective procurement and decommissioning of IT equipment for all staff globally
• Manage the IT asset register
• Contribute to wider organisational planning

General 

•  The role requires working and communicating at both strategic and operational level – so getting involved in detail as and when required. The post holder will therefore need to comfortable and skilled in working in both ways.
• The post holder will be an enabler for other members of IAPB, supporting, upskilling, and coaching them across the breadth of IT.
• To respect the personal choice and lifestyles of colleagues those with whom we come into contact, ensuring that equal opportunity principles are applied at all times.
• To be an ambassador for IAPB and demonstrate IAPB organisational behaviours – Ambitious, Collaborative, Inclusive and Strategic.
• To undertake any other duties that may be considered commensurate with the level of the post.
• The jobholder does not have any direct reports, but will need to work across the whole organisation, dealing at all levels, whilst considering the different cultures and timezones that colleagues work in.

Skills & Experience:

• Proven experience managing IT systems, networks and digital tools.
• Strong knowledge of information security, data protection and GDPR compliance.
• Experience managing IT suppliers, contracts and IT budgets.
• Ability to lead projects and deliver improvements.
• Excellent problem solving and troubleshooting skills
• Strong communication skills with the ability to explain technical issues clearly to non-technical colleagues
• Commitment to the values and mission of IAPB
• Experience working in a charity or not for profit
• International experience
• Proven ability to constructively challenge, influence and do things differently with positive organisational benefits.
• Strong ability to prioritise, work at pace, and under pressure.
•  Ability and willingness to work flexibly in terms of hours and travel.

About us

The International Agency for the Prevention of Blindness (IAPB) is the overarching alliance for the global eye health sector dedicated to eliminating the global vision crisis. A global network spread across 100+ countries, of the most brilliant and committed non-profits, philanthropists, public and private organisations.

IAPB, on behalf of its network, holds trusted relationships with the United Nations and the World Health Organization. No one else is operating under this same model with the same reach.

There are 1.1 billion people living with sight loss because they don't have access to eye care services. We are making the case loudly and repeatedly that eye health is not an optional extra. It is vital to everything, for everyone.

IAPB is a growing and successful international organisation registered as a charity in the UK with a dedicated staff team located around the world.  We are a well-funded with the majority of our income coming from membership subscriptions. Our impact has increased in recent years and with a new 3-year plan, we are accelerating our work and impact further.

We are seeking someone to be a part of our journey and help us achieve our goals. We are a small charity with a supportive can-do attitude. We are informal but professional and work flexibly. This role offers a real opportunity for someone to contribute our development and progress towards our goals.

Other Information

• Benefits include 30 days annual leave (plus statutory bank holidays)
• Pension scheme – 10% Employer contribution, no minimum employee contribution
• Group life assurance
• Hybrid working
• Flexible working
• Employee Assistance Provider
• Various family friendly policies

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Community Engagement Coordinator to play a pivotal role in our Complex Needs Service in Barnet.

Sounds great, what will I be doing?

To provide high quality support as a non-clinical member of NHS' multidisciplinary Community Mental Health Team​ (CMHT) to an allocated group of adult service users (18+) with moderate to severe mental illness within the​community. To carry out duties in line with Hestia's and North London Mental Health Partnership (NLMHP)'s policies
and procedures.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for:

You bring a solid foundation in mental health care, supported by an NVQ Level 4 in Care (or equivalent) or at least two years' experience in the field. You have a strong understanding of mental health issues, recovery principles, and co-production, empowering individuals to take an active role in their care.

You work collaboratively with professionals, services, and communities, applying your knowledge of care planning, risk assessment, recovery tools, and the Mental Health Act to provide safe and effective support.

With excellent communication and relationship-building skills, you engage confidently with clients and colleagues, and your ability to facilitate groups encourages peer connection and shared recovery. You thrive both independently and in a team, maintaining professionalism in fast-paced settings.

Proficient in IT and electronic case management, you ensure accurate, efficient record-keeping. Your resilience, adaptability, and clear professional boundaries enable you to handle complex situations effectively. Above all, you are committed to person-centred, trauma-informed practice, providing compassionate and respectful support to every individual.

When will I be working?

You will be working Monday to Friday 09:00 to 17:00 39 hours a week 

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Are you ready to take the lead in shaping innovative, secure and reliable technology infrastructure?

We have a new opportunity for a proactive Infrastructure Lead to join our growing Technology team. We’re transforming our Digital, Data and IT services to better partner with our user communities and harness technology that drives our mission forward. As we build new skills, adopt product-led ways of working and expand our teams, we’re looking for people who want to use their expertise to make a real difference for those living with and affected by MND.

As the Infrastructure Lead, you’ll guide the maintenance, support, and continual improvement of the MND Association’s technology infrastructure. Ensuring systems are stable, secure, and efficient so our teams can focus on achieving our strategic objectives.

Key Responsibilities:

• Collaboration across Technology teams to maintain and enhance infrastructure in line with Association goals
• Provide expert technical support and troubleshooting for infrastructure issues, ensuring minimal disruption
• Monitor and manage servers, networks, firewalls, and cloud platforms to optimise performance and reliability
• Develop and implement security and infrastructure best practices, including proactive patch management and cyber security compliance
• Plan and deliver infrastructure projects such as upgrades and migrations with efficiency and minimal downtime
• Maintain clear and up-to-date documentation of configurations, processes, and changes
• Grow excellent relationships with internal and external stakeholders
• Track costs, ensuring alignment with financial plans and budgets
• Develop and test business continuity and disaster recovery plans to ensure resilience

About You:

• Extensive experience in infrastructure management or a similar role, with expertise in server and network management in hybrid environments
• Strong communication and stakeholder management skills, with the ability to work with cross-functional teams
• Strong understanding of networking concepts such as DNS, DHCP, and TCP/IP
• Confident working with Microsoft technologies including Windows Server, Entra ID, and Azure
• Experienced in managing virtual platforms such as VMware and Hyper-V
• Skilled in documenting systems and processes clearly and accurately
• Proven people management skills, with the ability to lead, support, and develop colleagues effectively
• Strong problem-solving and troubleshooting ability with a focus on delivering practical, secure, and reliable outcomes
• Ability to automate tasks through scripting (e.g. PowerShell), coding or orchestration tools

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies
• 24/7 GP access via phone and video
• Life assurance and confidential counselling helplines
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave)
• Access to Benefit Hub for discounts on everyday shopping
• Enhanced pension scheme
• Opportunities for training and personal development
• Hybrid working

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders. As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: 1 day per week office attendance with flexibility to attend more when required.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Group Facilitator to play a pivotal role in our Complex Needs Service in Notting Hill.

Sounds great, what will I be doing?

This role supports the day centre team in delivering a rolling activity programme, fostering a safe and engaging environment for service users. It involves creating and reviewing person-centered support plans using the recovery approach, facilitating access to medical and community services, and minimizing hospital admissions for mental health relapse. The role also includes developing interventions for hard-to-engage users, liaising with external agencies, and promoting ongoing user involvement with support networks.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Here's what the team will be looking for

You will have experience of working with people requiring support around mental ill health and complex needs, with the ability to facilitate activity or support groups that promote engagement and recovery. You will bring excellent knowledge of the signs, symptoms, and treatments of mental illness, alongside the ability to assess when a service user's mental health is declining and take appropriate, timely action.

With a strong understanding of key working, person-centred support planning, and recovery approaches, you will be committed to empowering individuals to achieve their goals. In addition, you will have a sound knowledge of safeguarding and the ability to address issues effectively, ensuring that the safety and wellbeing of service users is always prioritised.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Nature-based Solutions Officer

Salary: £31,926 per annum
Contract: Full-time, six-month fixed-term (with the possibility of extension)
Location: Home-based (fully remote) with occasional UK travel required
Hours: 37.5 hours per week (option for four days per week)
Driving licence and access to a vehicle required

The 15 UK National Parks are among Britain’s most cherished landscapes — places that connect people with nature, inspire wellbeing, and play a vital role in tackling the climate and biodiversity crises.

Prospectus is proud to be supporting our client in the search for a Nature-based Solutions Officer to join their growing team. They are a small, entrepreneurial organisation dedicated to growing the UK National Parks family’s impact, resources, and influence.

The Nature-based Solutions (NbS) team helps identify, develop, and deliver projects that restore nature and attract at-scale private investment through award-winning initiatives. This role will play a key part in growing the pipeline of nature-led projects across the UK’s National Parks, supporting project development and collaboration with a range of partners.

About the role
As NbS Officer, you will:

• Manage and monitor the NbS project pipeline, gathering and analysing data and reports.
• Build strong relationships with project teams across the 15 National Parks.
• Support the development of tools such as GIS mapping to enhance data management and insight.
• Assist with event planning, stakeholder meetings, and knowledge-sharing activities.
• Contribute to research and horizon scanning for funding and investment opportunities.

About you
You will be a highly organised and collaborative individual with excellent communication and analytical skills, strong attention to detail, and a genuine passion for nature recovery. You may have experience working in land management, an environmental NGO, or a similar setting, and ideally some exposure to nature-based solutions or environmental projects.

You’ll thrive in a remote working environment, able to manage your time effectively, and will bring an enthusiasm for the mission of the National Parks. A full UK driving licence and access to a vehicle are required for occasional travel across the UK.

Why join NPP?
You’ll be joining a small but ambitious and supportive team that’s helping shape the future of nature recovery and sustainable investment across the UK. The organisation offers:

• 25 days’ annual leave plus 8 public holidays
• Flexible working and wellbeing support
• Company pension scheme
• Learning and development opportunities

As a specialist recruitment practice, Prospectus is committed to building inclusive and diverse organisations and welcomes applications from all sections of the community. We invest in your journey as a candidate and are here to support you throughout the process.

To apply, please submit your CV. Cover letters are not required at this stage. Should your experience align with the role, we’ll provide the full job description and arrange an introductory conversation.

Job Title:                     Case Worker – CAPSA Services (Culturally Appropriate Peer Support and Advocacy)  

Reports to:                  CAPSA Team Manager

Geographic focus: Lambeth

Salary:£30,500

Hours of Work: 37.5 per week (flexible working available)

Duration:1 Year Contract (with a potential to extend)

Benefits:26 days annual leave plus bank holidays, pension contribution, Employees' Assistance Programme.

Purpose of the role

The CAPSA (Culturally Appropriate Peer Support and Advocacy) Worker role has been specifically designed to support Black people using the secondary mental health system. As a CAPSA Worker, you will provide both Generic Mental Health Advocacy and Independent Mental Health Advocacy (IMHA) to eligible individuals, including people detained under the Mental Health Act(MHA) 1983/2007, conditionally discharged restricted patients, those under Guardianship, and those on Community Treatment orders, as well as individuals considered for section 57 treatments.

You will play a key role in ensuring that the perspectives of Black service users are recognised and respected, addressing their unique and multiple needs, and promoting access to advocacy for all eligible individuals. You will raise awareness of advocacy, rights under the MHA, and the CAPSA service among professionals, individuals, and agencies.

In addition to direct advocacy, you will contribute to service development by supporting an effective administration system and helping evaluate the impact of advocacy for both service users and commissioners.

As part of CAPSA’s race-led approach to systems change, you will also help challenge systemic racism in mental health services, embed culturally competent practice, and promote equitable care within South London and Maudsley NHS Trust (SLaM).

Job summary

Black Thrive Lambeth has developed a co-designed, culturally appropriate peer support and advocacy service (CAPSA) on behalf of the Living Well Network Alliance (LWNA). CAPSA provides support to Black community members with mental health needs through peer support and advocacy, led by individuals with lived experience or lived understanding of mental health challenges. The service creates a space where experiences are respected, accepted, and valued equally.

The role involves building positive relationships with Black service users; offering one-to-one and group advocacy; supporting self-advocacy; gathering and sharing information to inform decision-making; and preparing monitoring reports and feedback. Advocates ensure that the views, wishes, and needs of Black service users are heard and acknowledged, addressing the impact of racism within traditional mental health services.

Duties and responsibilities

Key Responsibilities:

Advocacy & Support for Black Service Users

• Work with individual Black service users to provide culturally informed advocacy, support, and representation to assist them in decision-making related to their care, treatment, and legal status.
• You will manage a caseload of up to 10 clients.
• This will consist of weekly meetings with clients and supporting them around their care in the mental health system, this will be both within inpatient services and CMHTs (Community Mental Health Teams) as well as in the community.
• Support Black service users in developing and maintaining their cultural identity by identifying strengths and advocating for culturally relevant mental health interventions.
• Develop trusting relationships with Black service users within appropriate boundaries to help them express their mental health needs.
• Assist service users in preparing for meetings, attend appointments with them if required, and advocate on their behalf where needed.
• Provide information and updates on the progress of advocacy issues and ensure clients understand proceedings.

Culturally Informed Peer Support & Recovery

• Use lived experience and cultural understanding to promote positive self-esteem and recovery through a culturally informed peer support model.
• Provide practical guidance to Black service users, and where appropriate, their carers, on self-care, resilience strategies, and managing mental health within a race equality framework.
• Promote service user involvement by empowering individuals to communicate their culturally lived experiences and mental health needs to professionals.
• Challenge peer support models, stigma, and discriminatory practices that fail to recognise the cultural needs of Black service users.

Community Engagement & Stakeholder Collaboration

• Work collaboratively with key stakeholders and community members to develop a culturally informed advocacy and peer support model.
• Establish regular advocacy ‘drop-ins’ on wards and in the community, ensuring accessibility for Black service users.
• Signpost service users to culturally relevant community, inpatient, and online resources, as well as mainstream and specialist services.
• Liaise with, and when necessary, challenge NHS professionals, care teams, and local authorities to ensure due process and cultural competence in service delivery.
• To maintain a level of professionalism in all spaces always.

Role Expectations

• Maintain confidentiality, respect service users’ right to privacy, and ensure their dignity is always upheld.
• Keep accurate and timely records of advocacy and peer support work, providing regular verbal and written reports to the line manager.
• Attend team meetings, participate in one-to-one supervision, group supervision sessions, and complete mandatory training in peer support and other job-related areas.
• Raise safeguarding concerns following organisational policies and procedures.

GENERAL

• To attend and participate in meetings held by the CAPSA team and other bodies as required.
• To maintain records of hours worked and to complete accurate expense returns.
• To foster and develop an equality and diversity approach within the role, in line with Black Thrive’
• To promote the service through the distribution of publicity materials, liaising with statutory and voluntary services, and, where appropriate, through the media and presentations to local groups within the agreed company policies.
• To promote the role of advocates both within the Living Well Network Alliance (LWNA) and externally.
• To work well as part of the team in a way that promotes inclusivity and respect in a supportive environment.
• The above is not an exhaustive list of duties, and you will be expected to perform different tasks as necessitated by your changing role within the organisation and the overall business objectives of the organisation.

Qualities Required

Each quality is marked as either E (Essential) or D (Desirable).

Experience (E/D)

1. Understanding and/or experience of mental health legislation and the Mental Health journey process in numerous settings – E
2. Lived experience of racism or discrimination in wider society and in the provision of mental health services – E
3. Experience of identifying and meeting the needs of individual people – E
4. Experience and ability to develop and maintain relationships with various stakeholders – E
5. A commitment to working in an anti-racist and anti-oppressive way – E
6. Confidence in challenging stigma and discrimination within structural settings – E
7. Experience of working in an advocacy or healthcare setting – D

Knowledge and Skills (E/D)

1. Understanding and knowledge of assessment of needs – E
2. Excellent interpersonal skills and ability to work with people from a variety of backgrounds and experiences – E
3. Excellent communication skills, both written and oral, including via telephone, in person, over video link, and through presentations, demonstrating confidence and assertiveness – E
4. Emotional resilience and the ability to cope with sometimes challenging people and environments – E
5. Ability to work flexibly to meet varying demands on the service – E
6. Good organisational skills, including timekeeping and ability to travel to different locations – E
7. Excellent computer literacy and a good working knowledge of Microsoft Office – E
8. An understanding and awareness of The Equality Act 2010 – E
9. Ability to act calmly and respond professionally to distress, disturbance, and unpredictability – E
10. Ability to work independently on own initiative and prioritise workload while working as part of a team – E
11. Commitment to learning through work-based learning and mandatory training – E
12. Knowledge of mental health legislation such as MHA 1983/2007, MCA 2017 – D
13. Understanding of the specific role, purpose, and responsibilities of an Independent Mental Health Advocate – D
14. Knowledge and/or awareness of safeguarding issues – D
15. An additional language (e.g., Portuguese, French, etc.) – D
16. Qualifications in Peer Support / Advocacy – D

We welcome applications specifically from Black people of African and Caribbean heritage, as the statutory requirement of the Equality Act 2010, Advance Equality in Mental Health 2020 and Parent Carer Race Equality Framework 2020, in order to address the importance of Black employee safety. These posts are therefore restricted to Black applicants under the Equality Act 2010, Schedule 9 and Part 1.

An enhanced Disclosure and Barring Service (DBS) check will be required. Still, we will treat applicants with a criminal record fairly and not unreasonably discriminate because of a conviction or other information revealed.