Recovery support services manager jobs

The ideal candidate

We are seeking a compassionate and experienced psychotherapist manager, deeply committed to helping vulnerable and marginalised individuals. The candidate should possess:

• Leadership and Team Management
• Provide regular clinical and line management supervision to six practitioners.
• Support staff wellbeing, development, and performance through reflective practice and professional guidance.
• Lead on recruitment, induction, and ongoing training of team members.
• Oversee referral pathways, allocation of cases, and management of team caseloads.
• Monitor service delivery to ensure high-quality, safe and effective clinical practice.
• Lead risk management processes and provide senior oversight of complex or high-risk situations.
• Hold a small caseload, providing assessment, formulation, and psychotherapeutic interventions in community settings.
• Participate in organisational planning, meetings, and strategic discussions.
• Promote the service externally and support its integration within wider multidisciplinary networks.

Research shows some people, especially women and marginalised groups, may hesitate to apply unless they match all the criteria. However, we want to assure everyone that we encourage applications from all individuals, regardless of whether they fulfil every point in the job description. Your unique perspective matters to us – please apply with confidence.

Role overview

It is essential that you have

• UK-recognised qualification in Psychotherapy or Counselling Psychology.
• Accredited psychotherapist or counsellor (e.g., UKCP, BACP, BPS, HCPC) or equivalent professional body registration.
• Ability to work flexibly in varied settings.
• Proficient in assessing client needs and offering tailored services.
• Strong team leadership and collaboration skills.
• Excellent communication and interpersonal abilities.
• Proven experience in engaging with vulnerable adults.

About us
For homeless people, or those at risk of homelessness, finding employment and housing opportunities can feel like an uphill battle, even more so if they’re affected by physical, mental health or substance use issues. Providence Row works with those affected by homelessness and those vulnerably housed in London, offering an integrated service of crisis support, advice and progression programmes. We ensure that people often excluded from mainstream services gain the support and opportunities they need to create a safe, healthy and sustainable life. 

Benefits
We offer a range of benefits including a pension scheme and initiatives to help you maintain a healthy work/life balance. We are also committed to providing our staff with a wide range of learning and development opportunities.

To apply
Please upload your CV with a covering letter, detailing how you meet the job specification by Wednesday 12 February 2026 at 23:30.

Interviews
Please note that we may interview on a rolling basis and therefore encourage early applications.

Providence Row is a charitable company limited by guarantee registered in England and Wales; company number 07452798 registered charity number 1140192.

About Working Well Trust

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment.

We are recruiting Employment Advisors to join our IPS service, you will be based in the Beam Park Health Centre in Rainham, Barking and Dagenham, working 35 hours per week. Working Well Trust's services have previously been awarded the IPS Grow quality mark and adheres closely to the principles of the IPS model in supporting people in to employment. This role will be working with clients who have mental health support needs, wanting to gain paid employment. 

Experience of employment support is not essential, it is more important that you share our passion and commitment to employment as an integral aspect of wellbeing and supporting people to find the right job for them. You will receive training on the IPS model and in supporting people with mental health issues. We welcome applications from people with lived experience of mental health, either personally or through a close contact.

You need to have a desire to support people to achieve their employment goals, and the ability to multitask and manage your workload effectively. Good organisation skills are essential for this role, in addition to an interest in mental health, and the role it plays in the workplace. The successful candidate will need to become comfortable in approaching employers, and showcase the advantages of our service in order to work with them to recruit our clients to fill vacancies and sustain employment.

What you’ll be doing

You will work with clients (managing a caseload) who have mental health support needs, to assist them in securing sustainable paid employment in line with their preferences. You will deliver the IPS approach (for which training will be given); providing person centred support and guidance to clients, whilst building positive relationships with local employers to enable clients to move into suitable employment.

You will work as part of a mental health team (NHS Trust) maintaining positive and integrated relationships, fostering a holistic approach to recovery through employment. You will work closely with clinical teams, providing a coordinated approach that always remains client led.  

You will spend up to 65% of your week working in the community of Barking and Dagenham to provide localised support to residents of the Borough.

You will also be working to targets whilst maintaining a high-quality service. 

What you’ll need

Experience in employment support is not essential. We are looking for someone who brings:

• A genuine desire to support people into meaningful employment.
• Commitment to person-centred work and either experience of or enthusiasm to learn the IPS approach.
• Confidence engaging with employers and promoting the benefits of our service.
• Good organisation skills and the ability to manage a caseload effectively.
• Beneficial (but not essential): experience working with people with mental health difficulties.
• Beneficial (but not essential): local knowledge/ experience of the Borough

What we offer

• £31,277 per year
• 30 days annual leave plus public holidays, (FTE)
• Employer pension contribution of 6%
• Supportive environment within a small, dedicated team
• Meaningful, rewarding work supporting people into employment
• Expenses paid by Working Well Trust for mandatory travel during work hours.

Working Well Trust is an equal opportunities employer and Confident about Disabilities.

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Closing date: Monday 23rd February 2026 (09:00). Please note, we will be actively interviewing during this time and may close the vacancy early.

Telephone interview stage: Between 25th February and 4th March 2026

Final Stage interviews: 9th March with an additional option of 12th March 2026. These will be held on site at Beam Park Health Centre, RM13 8QZ.

Would you like to make a lasting difference in the lives of children affected by domestic abuse? Join an award-winning trauma recovery service provider that is passionate about making a positive difference to the lives of children and families.

Bounce Back for Kids (BB4K) is a lifeline for children healing from the trauma of domestic abuse. From April next year, we’re expanding our service and looking for new Support Workers to join our team – helping guide children and families on their healing journey.

Position: Bounce Back for Kids (BB4K) Support Worker

Location: Homebased with frequent travel. Role covers casework activity across Oxfordshire area including Cherwell, West Oxfordshire and the wider Oxfordshire area.

Contract: Permanent part time – 18.5 hours per week, weekdays.

We’re open to discussing working patterns that match both your needs and our service delivery. We’re also open to discussing an opportunity for 24 hours.

Salary range: £12,868 - £15,727 pro-rata per annum (full time equivalent range £25,735 - £31,453 per annum) 

About the role:

As a Support Worker you will play a significant role in supporting children and families affected by domestic abuse, some of your key responsibilities will include:

· the completion of assessments to understand the needs of families

· delivering group work for children and parents

· provide 1-2-1 sessions to children and families most in need

· supporting our families through providing outreach support

About you:

A successful Support Worker will need a good understanding of domestic abuse and the impact on children and families (or an interest in working in this field), with experience of delivering groupwork programmes for vulnerable parents and/or children.

If this sounds like you please apply today to join a collaborative and dedicated team who are part of something truly meaningful.           

We welcome applicants from diverse backgrounds, including those with personal lived experience of domestic abuse or from underrepresented communities, who meet the essential role requirements.

For more information about our BB4K service please visit our website where you will also find contact details and information about how to apply.

Closing date: 9am, Fri 27 February 2026      

Early applications are encouraged as we may review and appoint on an earlier basis if a successful candidate is secured.

Other roles you may have experience of could include: Family Support Worker, Family Key Worker, Children’s Support Worker, Domestic Abuse Support Worker, Domestic Abuse Key Worker, Recovery Worker, Assistant Support Worker, IDVA Independent Domestic Violence Advocate, ISVA Independent Sexual Violence Advocate, etc. 

Safeguarding is at the heart of everything we do at PACT. We have robust measures and best practices in place to safeguard and protect the welfare of children, young people and vulnerable adults and we take pride in maintaining outstanding safeguarding standards.

Anyone joining our team is subject to PACT’s safer recruitment pre-appointment enquiries, including a Disclosure Barring Service (DBS). The role description provides information on what our safer recruitment enquiries include and the level of DBS required to work in the role.

All opportunities with PACT are based in the UK.

Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Recovery Worker

Location: Based within Bedfordshire. Unfortunately this service does not have step free access. The building is approximately a 10 minute walk from Bedford Station.

Salary: £26,200

Shift Pattern: 37.5 hours per week Monday to Sunday 08.00 - 16.00 or 14.00 - 22.00. You may be required to work outside these hours as per service and resident requirements, including bank holidays as required on the rota.

About the Role

Join our brand new Mental Health Service step down service which is due to go live April 2026! The service forms part of a wider integrated initiative for urgent and emergency care. You will support our residents who are at risk of admission but can be supported outside of mental health hospital settings, by providing tailored support to them to help them overcome their personal barriers, and achieve their goals, to live more fulfilled lives and independent living. 

We are seeking a dedicated, patient, and compassionate Recovery Worker with a focus on achieving outcomes to deliver flexible, tailored, person centred support to help residents improve their quality of life, overcome challenges, and achieve personal goals. Using your communication skills, you will build trusting professional relationships, support residents to reintegrate into the community, and play a vital role in helping them rebuild their lives through personalised support plans, activities, and partnership working.

Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Some Key Responsibilities Include:

• Ensure the safety and wellbeing of residents at all times
• Supporting with the creation of tailored support plans in collaboration with the wider team and resident.
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
• Follow safeguarding procedures and report any concerns when needed.
• Support residents with taking their medication and keep accurate records. Build good working relationships with colleagues and outside agencies.

About You

We're looking for a compassionate, motivated, and proactive individual with a commitment to delivering high quality, person centred mental health support. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. You thrive in fast paced environments and adapt well to changing situations, maintaining a non judgmental and trauma informed approach. Your ability to build meaningful, effective relationships with people from diverse backgrounds, while respecting and promoting equality, diversity, and inclusion, sets you apart.

• Experience working with people with multiple and complex needs, ideally in mental health and residential setting
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion to our residents, and different challenges they face
• IT Proficiency, ability to learn new software programs, basic Microsoft experience
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Cultural awareness, Self awareness, and ability to identify personal growth areas and take feedback
• Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Night Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Night Recovery Worker

Location: Based within Bedfordshire. Unforutnately, step free access is not fully available for this service. The building is approximately a 10 minute walk from Bedford Station.

Salary: £26,200

Shift Pattern: 37.5 hours per week, Monday to Sunday, working 12.5 hour shifts on a rota 21:30 to 08:30. You may be required to work outside these hours as well as bank holidays in line with the needs of the residents and service.

About the Role

We're hiring a Night Recovery Worker to join our team in Bedfordshire and help deliver our new mental health step down service, opening in April 2026. This is an 11 bedded, community based mental health crisis and step down service offering short stay, trauma informed support and psychologically informed alternative to hospital admission and facilities, forming part of the wider Urgent and Emergency Care pathway.

The service supports people at risk of admission who can be safely supported in the community, helping them overcome personal barriers, achieve their goals and access a range of opportunities, including education, community involvement and skill development. In this role, you will provide person centred, psychologically informed support, contribute to rehabilitation and reintegration and ensure the safe and effective running of the night service. You will play a vital role in admission avoidance, flow and discharge, supporting residents to rebuild their lives while maintaining quality, consistency, and contractual outcomes within a trauma and psychologically informed environment.

Some key responsibilities include: 

• Being the main point of contact for our residents, helping to create and update their support and risk plans; Ensure the safety and wellbeing of residents at all times
• Work collaboratively with external teams such as crisis resolution teams, community mental health teams, Inpatient Wards, and other crisis alternatives e.g. Recovery Lounges etc. We are looking to build an effective and knowledgeable staff team to deliver this exciting provision
• Supporting with the creation of tailored support plans in collaboration with the wider team and resident.
• Monitoring residents’ wellbeing during the night, carrying out regular welfare checks, and responding to any incidents or emergencies.
• Planning activities to engage residents with other people, communities, and opportunities such as movie nights, cooking evenings, and games nights
• Be a valued and reliable member of the team, completing handovers for day colleagues for a seamless service
• Follow safeguarding procedures and report any concerns when needed.
• Support residents with taking their medication and keep accurate records support plans up to date. Build good working relationships with colleagues and outside agencies.

About You

We're looking for a compassionate, motivated, and proactive individual with a commitment to delivering high quality, person centred mental health support. You will be knowledgeable of mental health and have an understanding and experience in how to support those who struggle. You thrive in fast paced environments and adapt well to changing situations, maintaining a non judgmental and trauma informed approach. Your ability to build meaningful, effective relationships with people from diverse backgrounds, while respecting and promoting equality, diversity, and inclusion, sets you apart.

• Experience working with people with multiple and complex needs, ideally in mental health and residential setting
• Ability to show empathy and compassion to our residents, and different challenges they face
• IT Proficiency, ability to learn new software programs, basic Microsoft experience
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Cultural awareness, Self awareness, and ability to identify personal growth areas and take feedback
• Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Recovery Worker - Female Only

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

Job Title: Female Recovery Worker 

Location: Based within Croydon. Please be kindly aware there is no step free access at this location and some of our other sites.

Salary: £27,000

Shift Pattern: 37.5 hours per week, Monday to Sunday, working 12.5 hour shifts on a rota 08:00 - 20:30, including a break. You may be required to work outside these hours as well as bank holidays in line with the needs of the service.

About the Role

We're hiring a Recovery Worker to join the team in Croydon which is a 24/7 accommodation service which provides high support to females with forensic mental health needs, complex needs and dual diagnosis. In this role, you will be at the forefront of providing person centred support, to help our residents overcome personal challenges, and meet their desired goals/outcomes. You will do this through various support plans and interventions, running and participation of activities, and working alongside various internal and external partners. 

Key Responsibilities Include:

• Being the main support worker for a group of residents, helping to create and update their support and risk plans.
• Plan, run and engage in activities such as games, celebrations, and movies or out of service activities such as planned days out to encourage social interaction while confidently lone working and managing the service.
• Help residents understand their rights, build confidence and become more independent as they return to the community.
• Notice when someone’s mental health is getting worse and take action to stop things from reaching a crisis.
• Follow safeguarding procedures and report any concerns when needed.
• Support residents with taking their medication and keep accurate records. Build good working relationships with colleagues and outside agencies.

About You

We're looking for someone who has a genuine passion and felt purpose to help people who may be facing multiple disadvantages, to contribute towards our mission of empowering independence through trauma informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets. We're looking for someone who is a team player and driven to provide high quality, tailored support to our residents, with the ability to build rapport and trust with others. You will be an effective communicator who can build strong connections with people from all backgrounds, valuing equality, diversity and inclusion. You’ll be compassionate, supportive and empowering, with the ability to form positive and motivating relationships. 

• Due to the nature of the service, it is an occupational requirement that the post holder is female
• Ability to manage own caseload and determine priorities with time management with the ability to use your own initiative
• Experience supporting women with forensic mental health needs, with a solid understanding of risk management, rehabilitation and recovery focused practice
• IT Proficiency, ability to learn new software programs, basic Microsoft experience
• Understanding of key legislation and best practice in mental health, safeguarding, and social care.
• Cultural awareness, Self-awareness, and ability to identify personal growth areas and take feedback
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below. 

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

OVERVIEW OF THE ROLE 

This is an exciting opportunity to join the Client Services Team which operates within Helen Bamber Foundation’s vibrant, multi-disciplinary team. The duties of a Client Services Administrator are two-fold 1) is to host our busy reception area and friendly waiting room; welcome clients and visiting professionals to the Helen Bamber Foundation and attend to any needs they might have and 2) to assist with overseeing the booking of appointments between clients and staff/volunteers across the organisation; liaising with third parties and clinicians in relation to Initial Assessments; booking and managing doctor’s diaries for our Medical Advisory Services and the booking of interpreters across the organisation.

The role will work closely with the Office Manager and Appointments Lead as part of the Client Services Team. It includes support and cover to the Appointments Lead and any other operations tasks set by the Office Manager and Director of People. You will be at the heart of an exciting team of experts, working as the face of Helen Bamber Foundation and the first point of contact for both external and internal queries.

MAIN DUTIES AND RESPONSIBILITIES 

RECEPTION FUNCTION

· Greet clients and visitors and fielding a wide range of queries (in-person, on the telephone, via e-mail and WhatsApp) in a timely manner;

· Ensure all site visitors and staff sign in/out using our Visitor Management System

· Handle the charity’s post ensuring that the appropriate persons receive it daily

· Deal with Walk ins in line with the charity’s policy

· Triage queries that come to reception internally to the multidisciplinary team;

· Provide accurate and detailed signposting advice as well as occasional casework for clients that might arise from fielding queries;

· Create and maintain signposting resources as needed

· Open and close reception at the specified times (typically 8.30am and 5pm);

· Order office supplies, refreshments and any other purchases authorise as necessary.

· Handle and accounting for petty cash, including client travel and staff/volunteer expenses;

· Record petty cash transactions on the appropriate spreadsheet and inline with internal policies

· Report discrepancies with Finance and investigating this in line with internal guidelines

· Lead, training, and supervising reception volunteers as well as providing ad hoc training to other members of the team as needed

· Provide administrative support and ongoing tasks as required, including database management, calendar and diary management and file-keeping

· Assist with monitoring and evaluation (client surveys, Key Performance Indicators (KPIs) etc.)

· Undertake any task that may be requested from time to time that may be consistent with the nature and scope of this post

SELECTION PROCESS

We will invite candidates to an initial 15-minute online screening meeting week on Friday 27th February  followed by shortlisted candidates attending in-person interview on Tuesday 10th March or Wednesday 11th March. We will also ask you to complete a short exercise on the day.

At Helen Bamber Foundation Group we want to be transparent about what kind of qualities we are looking for and build trust from the very beginning of your journey with us. The first step is your interview, and we mean ‘your’ interview so we will provide you with your interview questions ahead of the interview. This will allow you time to prepare, and ensure you have your best examples in mind.

We offer a guaranteed initial interview for refugees, stateless people and others with lived experience of forced migration, provided that they provide some evidence of relevant experience or skills in relation to the essential criteria.

ELIGIBILITY

Please note that the successful candidate must have the right to work in the UK (as a small charity we do not have the capacity to sponsor work visas).

Successful candidates will also be subject to a standard DBS check. If appointed, you will also be required to give your consent to the charity to receive regular updates on your criminal records status throughout your employment and to disclose any relevant convictions incurred during your time with us.

ADJUSTMENTS

We are committed to providing reasonable adjustments throughout our recruitment process and we’ll always endeavour to be as accommodating as possible. If you require a different format of the application form, such as large print or Word format, or if you would like to discuss any specific requirements, please get in touch with us.

Job Title: Senior Manager: Specialist & Outreach Services

Reports to: Director of Services

Location: Nankeville Office & Women’s Support Centre, Woking (Hybrid)

Hours: Full time (35 hours per week), to be worked flexibly for needs of business

Salary: £41,000 - £45,000 p.a.

Please note that this post is open to women only under Schedule 9, Part 1 of the Equality Act 2010, due to the nature of the services delivered within the Women’s Support Centre and the needs of the service users.

Who we are

Catalyst Support is a leading Surrey charity dedicated to championing wellness across communities, transforming lives by addressing mental, physical, and emotional health needs. Guided by the belief that wellness is a right for all, we empower individuals and communities with innovative, accessible services. Our values are kindness, integrity, and commitment.

About the role

This is a senior, hands-on leadership role with immediate operational responsibility and strategic outreach portfolio leadership.

As the Senior Manager: Specialist & Outreach Services, you will provide strong, visible leadership to Catalyst Support’s specialist and outreach provision, with an initial core focus on the Cuckooing Assertive Outreach Service. Managing the cuckooing team, you will provide direct operational oversight while developing and leading the service, ensuring safe, trauma-informed, high quality delivery and effective partnership working across Surrey.

You’ll support and guide a team of staff, helping them stay motivated, work well together, and deliver meaningful support, while holding accountability for performance and practice. Building a positive team culture will be key, encouraging collaboration, learning, and shared responsibility. You’ll also manage key relationships with commissioners, partners, and stakeholders, and work closely with the Director of Services to help shape and deliver strategic priorities.

You will work closely with, and be based regularly within, Catalyst’s Women’s Support Centre, supporting services working with women affected by domestic abuse, on their journey of recovery and living with complex trauma.

Alongside this, the role is designed to grow into the strategic and operational leadership of Catalyst’s wider Specialist & Outreach portfolio, bringing coherence, quality and sustainability across services working with people experiencing multiple disadvantage.

The role is line managed by the Director of Services and you will play a key role in shaping the future operating model for specialist and outreach services.

About you

We are looking for candidates with:

• A relevant professional qualification in mental health, substance use, criminal justice, social care or a related field and/or substantial equivalent professional experience, with a strong applied understanding of trauma-informed and outreach-based practice.
• Significant experience working in specialist, outreach or community-based services, supporting people experiencing multiple disadvantage, including exploitation, domestic abuse, substance use, mental ill-health and criminal justice involvement.
• Proven experience of managing staff and services in complex environments, including line management, supervision, and leading programmes or projects within operational settings.
• Strong Safeguarding knowledge and sound professional judgment with experience of holding safeguarding decisions in multi-agency contexts.
• Demonstrable ability to combine hands-on operational leadership with strategic thinking, including service development, performance improvement and change.
• High level of emotional intelligence, resilience and integrity, with the ability to hold complexity, lead others through change, and work in partnership with a range of stakeholders and partners.

Benefits

• 26 days annual leave plus bank holidays (rising with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.

Please refer to the Job Description for further information about this role.

General Overview

FearFree delivers services across the Southwest for victims, children and perpetrators of domestic abuse, sexual violence and stalking with the aim to break the cycle of abuse and supporting all to live free from fear. We provide trauma responsive support, and this post will be fundamental to ensuring service users, stakeholders, and partners experience this in our daily delivery.

As the Devon Service Manager, you will oversee all the adult ITRS team and be instrumental in developing and sustaining networks, partnerships and new networks across Devon.  You will be responsible to the Head of Service and be part of the service manager team working closely alongside the other service managers.

Alongside your service manager colleagues, you will play a key leadership role in the delivery, development, and oversight of high-quality services for individuals impacted by domestic abuse, sexual violence and stalking, as well as for those who use harmful behaviours. You will be part of a team managing a diverse portfolio of services spanning prevention, crisis intervention, behaviour change, survivor recovery, and professional training. These include in-person interventions and digital platforms, therapeutic services and outreach across all age groups and communities.

You will be responsible for ensuring that our services are trauma-responsive, culturally competent and inclusive, with a strong focus on safeguarding, survivor voice and best practice. You will support teams to deliver consistently excellent support, ensure contract compliance and drive continuous improvement and innovation in a changing landscape.

As part of the Service Manager team, you will also hold strategic responsibility in scoping new projects, supporting research and business development opportunities. You will also ensure that the wellbeing and development of our people is at the front of our management and leadership priorities.

As the Devon Service Manager, you will have experience working with health professionals in a management or training capacity, and a comprehensive understanding of trauma-informed practice and managing risk. This service takes an innovative approach to both delivering training to GP surgeries and providing therapeutic support to patients referred to us via surgeries who have received our training.

FearFree is committed to flexible and hybrid working and this role will be a mix of home based and office based, alongside requiring travel for multi-agency meetings and other deliverables.

This role may include evening and weekend work when required.

Operational Responsibilities

• Service Delivery Oversight: Ensure the smooth and effective daily running of services across all areas—domestic abuse, sexual violence, stalking, behaviour change, survivor recovery, and training—delivered both in-person and digitally.
• Leadership and Management: Role model trauma responsive and inclusive leadership. Ensuring all staff and volunteers are effectively performance managed and live the charity’s values and have all appropriate resources to achieve excellence in their field. Work alongside colleagues from across FearFree to provide support, assistance and management to over teams where required.
• Safeguarding and Risk Management: Lead on child safeguarding and act as Deputy Safeguarding Lead when required. Oversee safeguarding practices across services, ensuring timely risk assessments, safety planning, and escalation of concerns.
• Quality Assurance and Continuous Improvement: Monitor service quality through audits, case file reviews, feedback, and outcome data. Lead service improvements in response to learning, client feedback, and evolving best practice.
• Policy and Compliance: Ensure all services operate within legal, regulatory, contractual, and policy frameworks. Maintain accurate and confidential records in accordance with data protection and safeguarding legislation.
• Performance Monitoring and Reporting: Track and analyse performance data to assess impact, identify trends, and inform service planning. Produce high-quality reports for internal leadership, commissioners, and funders.
• Partnerships and Representation: Maintain strong local and strategic partnerships with statutory and voluntary agencies. Represent the charity in multi-agency forums, commissioning meetings, and stakeholder events.
• Crisis and Incident Management: Support staff with complex or high-risk cases. Lead operational responses to critical incidents or safeguarding escalations in collaboration with senior leaders. Provide Duty Out of Hours cover as part of a Senior Management Rota for safeguarding and incident management.
• Volunteer and Student Engagement: Oversee the safe and meaningful integration of volunteers and student placements into service delivery, ensuring appropriate supervision and development opportunities.
• System and Process Improvement: Identify inefficiencies in operational systems and work with others to develop streamlined, integrated processes across services and reporting tools.
• Strategic Oversight: To take part in, and contribute to Executive Leadership meetings as required, providing operational guidance.
• Budgets and Financial performance: Carefully monitor and evaluate both financial and non-financial performance and create contingency plans to predict and rectify any variables. Contribute to the creation of annual and budgets and financial targets.
• Advising on new development opportunities: Utilising data, local and national knowledge, identification of unmet needs, professional relationships and best practice to contribute to new opportunities.

Application

To apply, please download the full job description/person specification along with the application and equality monitoring forms. Please send the completed application form and optional equality monitoring form direct to FearFree. 

There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

For information about the processing of your personal data at FearFree, please visit our website. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

About the role

Join us in building safer futures by giving a voice to male survivors of domestic abuse and strengthening professional awareness 

This is a unique and rewarding role that combines direct survivor support, specialist partnership work, and awareness-raising in the community.  

As part of our dedicated Domestic Abuse Service, you’ll focus on three main areas:  

Supporting male survivors at standard and medium risk  

• Provide one-to-one, trauma-informed support to men affected by domestic abuse.  

• Complete risk assessments, safety plans and ongoing recovery-focused support.  

• Help survivors build confidence, make safe choices and achieve long-term positive change.  

Survivor support alongside the Your Choice Project (YCP)  

• Work in line with Respect Standards, which ensure that survivors are supported while their partner or ex-partner attends the YCP behaviour change programme.  

• Deliver specialist parallel support to male survivors, ensuring their voice, safety and wellbeing remain central.  

• Collaborate closely with YCP colleagues to provide a balanced, holistic approach to safety and recovery.  

Community outreach and awareness-raising  

• Attend and run events across Nottinghamshire to connect directly with male survivors and the professionals who may encounter them.  

• Deliver training and briefings to raise awareness of male survivors’ experiences and increase professional confidence in responding to them.  

• Contribute to the development of innovative outreach strategies that challenge stigma and make services more visible and accessible to men.  

Who we’re looking for

We’re looking for someone who is:

•  Experienced in supporting people in crisis, ideally in domestic abuse or frontline services.

• Knowledgeable about the challenges and barriers faced by male survivors of abuse.

• Skilled in communication, problem-solving and building strong partnerships.

• Confident working with both survivors and professionals in community settings.

• Passionate about equality, inclusion and ending domestic abuse in all its forms. 

How to apply

• Applications can be made via our recruitment portal. 
• CVs cannot be accepted. 

Closing date

• 9am on 25th February 2026.
• Interviews will be held w/c 9th March 2026.  If applying, please ensure you have availability for an interview during this week as we may not be able to offer an alternative. 

Location

• Hybrid Working

Salary

• £25,870.51 pa FTE (£14,683.26 pro rata)   

Hours

• 21 per week 

Contract

• Fixed Term until March 2027

Safeguarding

Equation is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. We expect all staff and volunteers to share this commitment and to work in accordance with our safeguarding policies and procedures.

The successful candidate will be subject to safer recruitment checks including an Enhanced DBS check, satisfactory references covering the past five years, and completion of our safeguarding disclosure questionnaire.

This post involves regulated activity with children and vulnerable adults.

Equation operates a zero-tolerance approach to any form of abuse, discrimination, bullying, harassment or exploitation. We are dedicated to creating a safe environment where everyone we work with feels protected and able to speak up if they have concerns.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £28,808.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

• Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
• Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
• Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
• Ability to respond to challenging behaviour in a safe way.
• Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
• Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
• Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
• Robust knowledge and practical application of adult safeguarding requirements.
• Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
• A good listener and communicator at all levels, including people with communication difficulties
• A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
• Proven ability both to work within a team and use initiative to problem solve.
• Excellent time management skills
• Willingness and ability to support personal care where the service user is at risk
• Ability to implement policies and procedures,standing orders and financial regulations

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Sevenoaks School is currently seeking to appoint a Database & Insights Officer (Advancement Services) (Full-time, all year round).

We are looking for an enthusiastic and collaborative individual to join the Foundation team at Sevenoaks School. This successful candidate will have experience of handling large data sets containing sensitive personal information and do so while working under pressure. Familiarity with financial reconciliation and liaising with Finance teams is desirable.

Please see Job Description above for full details about the role.

Please Note

For applicants applying from other job boards, please ensure you get diverted to the website that contains our application form.

For applicants applying directly on the support staff vacancy page of the Sevenoaks School website, please click on ‘Read more’ alongside the role you are applying for and then click on ‘Apply Now’ (Blue button) on the next page that appears and follow the instructions.

To be considered, you will need to complete the full application form and also attach an updated CV.

The closing date for applications is 24/02/2026 at 23:59. The School retains the right to interview suitable applicants and appoint before the deadline.

At Sevenoaks School our mission is to ensure that students secure their full potential. We prepare young people for life in a modern, global society and seek to provide every student with excellent role models. Having a diverse staff enhances our school community and we warmly welcome applicants from all backgrounds.

Sevenoaks School is committed to safeguarding and promoting the welfare of children, and therefore, the offer of employment is subject to the satisfactory completion of a number of background checks including but not limited to an enhanced DBS check with Children’s Barred list check, the taking up and verification of references and the verification of career history and fitness to undertake the role, as well as an online check. Registered Charity No. 1101358.

Overview

CGL Buckinghamshire Children and Family Worker

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each person as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential. 

An exciting opportunity has arisen within our Buckinghamshire Service for you to join a dynamic team committed to supporting children and young people who have been affected by someone else’s drug and/or alcohol use. The role of a Children and family Worker will support children and young people under the age of 18 on a one-to-one basis in a confidential space. The role will deliver a wide range of interventions/ education though activities, such as games, arts and crafts and emotional wellbeing resources. The role will utilise a young person-centred approach, empowering them to explore situations which they feel they have little control over to support them to lead a safe, happy, and healthy life.

The role will work in partnership and liaise with other young people services throughout Buckinghamshire, to provide holistic support to young people accessing the service. We need to record information about what we do, so enjoying a bit of admin work and attention to detail is important, but most of the time you’ll be enjoying working with young people from all backgrounds, making a difference to their lives. You will be required to work flexibly across operational sites as required so must hold a full UK driving license and have access to a car. Don’t worry, there is a wide array of training and development opportunities to help support you in your work.

Where: This role will be based across Buckinghamshire County

When: We're looking for the right person to join our team ASAP on a permanent contract

Hours: Full Time, 37.5 per week

Full Time Salary: £27,861.26 - £32,002.35 per annum, pro rata

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role: 

• To holistically support CYP affected by parental substance misuse, using a range of interventions including group work, 1:1 work, whole family interventions, safety planning and safeguarding working closely and proactively with the family unit to support positive and sustainable outcomes.
• Identify families in conjunction with other agencies, who will benefit from a Think Family / Whole family approach, negotiating participation and engagement with the programme of care.
• Identifying and responding effectively to potential safeguarding issues. 
• Reducing drug and alcohol related harm to young people and the wider community. 
• Working with young people to support positive, holistic outcomes in relation to their health and wellbeing, enabling them to lead safe, healthy, and purposeful lives: reducing risk and increasing resilience 
• Working flexibly across sites where required

About you: 

• Experience of working with young people and knowledge of the issues they face 
• Knowledge of safeguarding concerns in relation to children and young people and the Fraser Competence framework 
• Have an excellent understanding of drug and alcohol issues and experience of working within a related field 
• Knowledge of working with evidence-based practice around young people’s substance misuse treatment services and methods, including relevant best practice guidance 
• An accomplished communicator, both verbal and written with a high degree of personal IT competency 
• Be able to accurately update and maintain records and to work to deadlines for the submission of information, e.g., reports 
• Have excellent team working and interpersonal skills, maintaining a highly cooperative approach to supporting colleagues in delivering service objectives 

What we will give to you: 

• 25 days holiday (+ bank holidays) rising by 1 day for each years’ service “Capped at 30 days” 
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme 
• Contributory pension scheme 
• A great selection of benefits incl. discounts for shopping, cinema, holidays, etc. 
• A friendly and supportive team 
• Training, career development & progression opportunities 
• Refer a friend scheme.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role. 

Direct applications only — we will not be engaging agencies for this vacancy.

Please note: This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. 

We reserve the right to close the vacancy early if we receive a high number of applications, so we encourage you to apply as soon as possible. 

Salary Range (pro rata if part time)

CGL points 23 to 28 (£27,861.26 - £32,002.35)

ILW / OLW /Fringe

N/A - Outside London Weighting Area

Interview Date

2/3/2026

Closing Date

20/2/2026

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.

Income Recovery and Enforcement Officer

We are looking for an Income Recovery and Enforcement Officer to join an Income Management Team, this is an exciting opportunity to play a specialist role in managing legal action, protecting income and supporting residents to resolve arrears.

Position: Income Recovery and Enforcement Officer
Location: Stratford, London or Trafford, Manchester with hybrid working (20 to 40% office based)
Salary: £32,881 per annum (London weighted) or £28,886 per annum (Regional)
Hours: Full time, 35 hours per week
Contract: Permanent
Closing Date: 15 February 2026
Interviews: Week commencing 23 February 2026
Start Date: 30 March 2026

The Role

This is a specialist, enforcement focused role where you will manage a portfolio of accounts already subject to legal action. You will take ownership of cases from preparing court paperwork through to eviction where required, making confident decisions that directly shape outcomes for residents and the organisation.

You will represent the organisation in court on occasion and act as the main point of contact for external legal advocates. This is a fast paced, target driven role, balancing firm enforcement with compassionate customer service, helping residents get back on track while safeguarding the organisation’s ability to invest in homes and communities.

You will:

• Manage a caseload across all legal stages of the arrears lifecycle, including preparing and presenting cases in court and progressing to eviction where required
• Act as the main point of contact with external legal advocates representing the organisation
• Prepare witness statements and court documentation to secure successful outcomes
• Take confident decisions on enforcement action, balancing risk and customer impact
• Handle high volumes of customer contact while working to call and case management targets
• Provide advice and signposting to help residents maximise income and sustain tenancies
• Work collaboratively with Housing, Finance and Legal teams to ensure a joined up approach

About You

We are seeking a confident and resilient professional with experience of housing arrears recovery and legal enforcement.

You will bring:

• Proven experience in housing arrears recovery and enforcement, including legal proceedings through to eviction
• Confidence in decision making and managing a fast paced workload
• Strong customer service skills and the ability to handle sensitive conversations
• Knowledge of welfare benefits and tenancy related arrears processes
• Excellent organisational, negotiation and influencing skills
• Ability to work independently and as part of a team

Benefits Include

• Excellent pension plan with up to 6% double contribution
• 28 days annual leave plus bank holidays, rising to 31 days with service
• Westfield Health Cash Plan
• Non contributory life assurance
• Up to 21 hours volunteering paid days
• Lifestyle benefits and Employee Assistance Programme
• And many more

Early applications are encouraged as we reserve the right to close the advertisement and interview earlier than stated.

About the Organisation

One of the UK’s leading housing associations and developers, founded on the belief that high quality housing is vital for people’s health, happiness and security. Over 250,000 people call our properties home and we serve diverse communities across London, the South East and the North West.

People are at the heart of everything we do and our success depends on employing and supporting the very best people. We are proud to be a Disability Confident Leader and committed to creating an inclusive workplace where everyone feels welcome.

Other roles you may have experience of could include Arrears Officer, Enforcement Officer, Income Recovery Officer, Legal Recovery Officer, Rent Officer, Housing Income Officer, Customer Account Lead, Debt Recovery Officer, Tenancy Enforcement Officer