Recovery support services manager jobs

We're looking for a compassionate, highly motivated individual with experience in addiction recovery, behaviour change, wellness, and/or mental health to join our small, passionate team.

Role details: Full-time (30–37.5 hrs available) | £24,784–£28,734pa | Home-based, equipment supplied | 27 days leave + Christmas Eve, rising to 31 max | Now Pensions | EAP with Health Assured | Permanent, subject to probation.

You'll support volunteer facilitators and partners to grow SMART Recovery meetings across the South of England (excluding London), making our 4-Point Programme(s) more accessible to people managing addictive behaviour(s):

• South East: Berkshire, Buckinghamshire, East Sussex, Hampshire, Isle of Wight, Kent, Oxfordshire, Surrey, West Sussex
• South West: Bristol, Cornwall, Devon, Dorset, Gloucestershire, Somerset, Swindon, Wiltshire

Applicants must reside in the South of England, excluding London.

Job share considered: One employee can cover both regions, but we're open to a job share, i.e. one person for the South East 3 days per week, another for the South West. If full-time or dual-region work isn't feasible, please still apply.

What you'll need:

• Hands-on experience facilitating groups/meetings and an understanding of great facilitation.
• General awareness of addiction recovery and/or our 4-Point Programme(s); being a qualified SMART Recovery or SMART Family & Friends Facilitator, or former participant, is an advantage.
• Ability to bring people together, champion our mission, and create a safe, empowering space for growth and recovery.
• Strong presentation skills that engage, inspire, and inform, with volunteers, via Zoom training, or partners.
• Willingness to grow our footprint, diversify partnerships, and encourage uptake, including representing UKSR at events and conferences.
• Ability to work autonomously to a high standard.
• Stable internet connection and dedicated work space.
• Valid UK driving licence and a car for regular regional travel.

We welcome applicants with lived experience of addiction, your own journey or closeness to someone else's, bringing empathy, authenticity, and deep respect for others' experiences.

You'll be self-motivated, highly organised, able to manage time, workload, and travel independently, and skilled at uplifting and empowering others. Also with the emotional intelligence to support people who've faced adversity within clear professional boundaries.

Essential experience:

• Working with individuals/professionals in a relevant sector (addiction services, behaviour change, wellness, mental health).
• Supporting and developing volunteers.
• Delivering training, ideally in peer-support or recovery settings.
• Building strong working relationships with relevant organisations.
• Giving/receiving feedback and reflective practice.

You'll also contribute to key projects shaping SMART Recovery's future, so project management skills are required Particular interest in training and programme quality, volunteer management, social media/marketing, or business development can be developed as part of your role.

As a home-based role, you'll build meaningful relationships remotely, via email, phone, and video calls, bringing energy and adaptability to make remote working feel personal and productive. Regular travel across your region(s) is essential, visiting meetings and partners and supporting facilitators.

It is essential that you live in the South of England (excluding London).

Whether your background is in gambling-specific treatment or in the wider addiction and recovery field, drug and alcohol services, mental health, or related social care, being a Gambling Support Practitioner is a strong fit for people with real experience supporting behaviour change.

You'll find plenty here that's familiar: full structured interventions using CBT and motivational interviewing, supporting people through assessment, formulation and recovery planning, as well as brief check-ins for clients further along in recovery, all delivered within GamCare's Model of Care. Sessions are delivered face to face, by phone and by video, alongside outreach and partnership work with local services and referral pathways. You'll manage this with your own professional judgement on complex cases, working within clear governance and safeguarding frameworks and backed by regular supervision, using the core skills you already have, applied in a new context and grounded in a proven, structured model. 

About you

We're looking for someone with real experience delivering CBT-informed or motivational interventions, wherever that experience comes from. You'll be confident managing a caseload with genuine complexity and risk, comfortable using both low- and high-intensity interventions, and able to work within clear governance and safeguarding frameworks while using your own professional judgement. Experience specifically with gambling harm is welcome but not required, and many strong practitioners in this field have come from adjacent addiction or mental health backgrounds.

Working at GamCare

Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry. 

Our people tell us GamCare is a genuinely supportive place to work. We invest in training and development, and are committed to inclusion, welcoming applications from all backgrounds, including candidates with lived experience of gambling harm.

Staff Benefits we can offer you:

• 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service.
• A generous Pension Scheme - we contribute 6% and you contribute 2%.
• Discretionary company sick pay after 6 months’ service.
• Employee Assistance Programme – 24-hour support
• Premium access to the CALM app for you and up to 5 dependents

Closing date for applications: Sunday 23rd August 2026 (23:59).

Due to the anticipated volume of applications, we may conduct pre-assessment screening calls between 1st and 2nd September2026.

Interviews are expected to take place in person from 7 September 2026.

GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.

GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.

About the role:

At the Women’s Recovery Service, you’ll be part of a dedicated accommodation service supporting women who have experienced homelessness, VAWG, poor health, substance use, and exclusion from essential services.

This is more than a job in accommodation services: it is an opportunity to stand alongside women as they reclaim their strength, build new futures and shape their own recovery.

As our Specialist Multiple Disadvantage Worker you will bring expertise, creativity and determination to help women break down barriers and take steps forward with confidence. Every day is different – from providing one to one support and leading group sessions, to working with health, housing and VAWG partners to open up new opportunities. You will be a voice of encouragement and advocacy, ensuring women get the services and respect they deserve, and you will see the impact of your work in the real changes women make in their lives.

Joining Single Homeless Project means being part of an organisation that believes in your growth as much as the growth of our clients. You will be supported through training, reflective practice and career progression, giving you the chance to deepen your expertise and take your career in exciting directions. This role is your chance to make a lasting difference not only to the women you support but to how SHP continues to lead the way in ending homelessness for women across London.

*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1). 

About you:

• Experience of supporting people facing homelessness and multiple disadvantage such as domestic abuse, substance use, and poor mental or physical health.
• Knowledge of women’s services and the impact of violence against women and girls (VAWG).
• Understanding of how statutory and community services operate, including health, social care, housing and criminal justice.
• Ability to engage and build trust with people who may be reluctant to accept support.
• Ability to manage a caseload effectively and balance competing priorities.

About us:

Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.

We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.

We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.

Join us in creating a brighter, more hopeful future for individuals in need. 

Important info:

Closing date: Wednesday 26th August at midnight

Interview date: Wednesday 9th September online via Microsoft Teams

Please note there will be a second stage interview in service in Camden for suitable candidates. 

This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.

Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.

Lead a growing portfolio of support services making a real difference to people affected by gambling harm.

At Betknowmore UK, we work to prevent and reduce gambling-related harm through support, education, training and community engagement, embracing the insight and knowledge of 'Experts by Experience' alongside evidence-based approaches. As our Head of Support Services, you'll provide strategic and operational leadership across our Triage, Peer Aid, New Beginnings and Affected Other teams, and lead the development of a strong, sustainable London-based service offer that establishes our presence and reach across the capital.

Reporting to the Director of Services and leading a team of service managers, you'll ensure our services are safe, effective, person-centred and delivered to a consistently high standard, while strengthening pathways into and through support and ensuring services meet their contractual, quality and impact objectives.

What you'll be doing

●Providing operational oversight and leadership across our peer support services, with effective line management of service managers and direct reports

●Maintaining oversight of service demand, capacity, waiting times and service user pathways, and addressing operational risks and barriers to delivery

●Monitoring service performance, quality and outcomes, using data and feedback to drive continuous improvement

●Ensuring safeguarding and risk management procedures are understood and consistently applied, and that trauma-informed, person-centred principles are embedded in practice

●Ensuring staff and volunteers receive effective induction, supervision, training and development, and promoting a psychologically informed culture that supports the wellbeing of a lived-experience workforce

●Building and maintaining relationships with commissioners, treatment providers and referral partners, and representing Betknowmore UK at external meetings and partnership forums

●Managing delegated service budgets and resources, and contributing to service planning, forecasting and funding bids

●Championing lived experience and co-production, and promoting equality, diversity, inclusion and equitable access to support

What we're looking for

We're interested in hearing from candidates who have:

●Lived experience of addiction-related harms, either directly or as an affected other

●Significant management experience within mental health, social care, addiction, recovery, peer support or a related field

●Experience leading complex support services and managing service managers or multidisciplinary teams

●Strong experience of performance management, service improvement and workforce leadership

●A good understanding of safeguarding, risk management and safe service delivery

●Experience working within commissioned or contract-funded services

●The ability to use data and evidence to improve performance and outcomes

●Strong communication, leadership and partnership-working skills, with a commitment to lived experience-led and person-centred practice

A degree-level qualification (or equivalent professional qualification) and substantial senior leadership experience in a relevant field such as mental health, public health or social care is essential. Lived experience of gambling harms, management experience within gambling harms services, experience within NHS or statutory commissioning, and knowledge of NICE guidance, CQC standards or comparable quality frameworks would all be advantageous.

Why join us?

You'll be joining a growing charity making a real difference to people's lives. This is a rare opportunity to shape the future of our support services, build our presence across London, and lead a talented, lived-experience-informed team delivering life-changing support to people affected by gambling harm.

How to apply

Please submit an up-to-date CV and covering letter explaining how your skills and experience meet the Person Specification.

Closing date: 5pm Thursday 27th August 2026

Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act. 

Job Title: Female Recovery Worker 

Location: This residential site, located in Brighton, benefits from great transport links, with Hove Station and several local bus routes nearby. Kindly be aware that step free access is not available at this service.

Salary: £26,200

Shift Pattern:  37.5 hours per week, Monday to Friday, with rotating shifts of 08:00 - 16:00, 10:00 - 18:00, and 14:30 - 22:00. You will be required to work bank holidays as part of a rota, in line with the needs of the service.

About the Role

We are hiring a Recovery Worker to join our Women's Service based which is based in Hove. The service provides low, medium, and high level support to women who have experienced homelessness, criminal justice history, substance use, mental health, and domestic abuse. As a Recovery Worker, you will be at the forefront of providing person centred support, to help our residents overcome personal challenges, and meet their desired goals/outcomes. You will do this through various support plans and interventions, running and participation of activities, and working alongside various internal and external partners. 

Key Responsibilities include: 

• Initiate appropriate interventions to prevent crisis or other risks.
• Ensure service responsibilities and requirements are carried out effectively.
• Develop, participate in, and encourage residents to participate in the running and development of various projects and activities.
• Empower residents to make decisions to take control over their lives, by creating an enabling environment.
• Provide advice, information, guidance, and life skills training to residents as required.
• Recognise signs of deteriorating mental health, physical health, or other health implications.

About You

We're looking for someone who has a genuine passion and felt purpose to help people who may be facing multiple disadvantages, to contribute towards our mission of empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. We're looking for someone who is a team player and driven to provide high quality, tailored support to our residents, with the ability to build rapport and trust with others. 

Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.

You will have:

• An understanding or willingness to learn the impact of homelessness on women from different backgrounds and multiple needs
• Experience of working with people with multiple and complex needs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Understanding of the housing and social needs of people with multiple and complex needs
• Able to influence and negotiate positive outcomes with others
• IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
• Alignment with SIG Values

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.

Complex Needs Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Complex Needs Recovery Worker

Location: This role is based in Balham. The service is a short walk from Clapham South Station (Northern Line Underground). Unfortunately, this service does not have step free access.

Salary: £28,800

Shift Pattern: 37.5 hours per week Monday to Sunday on a rota between 08:00 - 21:30. You may be required to work bank holidays and evenings as required. You may be required to work additional hours outside of the hours to meet service and resident needs.

About the Role

We're hiring a Complex Needs Recovery Worker to join our team based in Penrose Focus. In this role, you will support residents who have a history of forensic mental health issues with co morbidity, often alongside co-occurring substance misuse disorders. The residents range from high risk to low support and our aim is to provide tailored support to help them reintegrate into the community. 

As a  Complex Needs Recovery Worker, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. If you are passionate about making a positive difference in the lives of vulnerable individuals and have a non-judgmental, empathetic approach, we would love to hear from you. Join us on our mission to empower independence through trauma informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.

Key Responsibilities Include:

• Support residents who may be facing challenges with forensic mental health issues, substance misuse recovery and practical assistance such as applying for benefits or booking medical appointments.
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Provide person-centered support to residents, helping them rebuild their lives and transition back into the community.
• Support residents to build skills and confidence and signpost residents to external organisations and services that can aid their recovery, such as drug rehabilitation programs, psychological therapy and social services.
• Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
• Build good relationships with residents, offering emotional support and fostering a safe, non judgmental environment.
• Confidently report issues to the police when necessary and work closely with probation officers to ensure residents meet their legal and rehabilitation requirements.
• Create an empowering and enabling environment where individuals are supported to make informed decisions and take control of their own lives.
• Support residents in accessing primary healthcare services, including arranging GP appointments and liaising with mental health professionals. 

About You

We're looking for a genuine passion for supporting people who may have complex needs which includes forensic mental health. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. Experience in mental health or support work is desirable but not essential, as full training will be provided. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves. 

• Previous professional or lived experience supporting people with forensic mental health and complex needs, ideally in mental health and residential setting
• Experience working with people with complex backgrounds, including ex-offenders, mental health, substance misuse, or challenging behaviour and an understanding of housing and social needs
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
• Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting.

Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good. 

Purpose of the role:

The Support Services Manager position will be based at Bristol and the primary purpose will be to oversee Unseen’s frontline team to ensure that the organisation is fulfilling our obligations under the Victim Care contract by ensuring that potential victims of trafficking are safely accommodated and that they are supported to access the services needed in order to begin the process of recovery from their experiences. 

Key responsibilities and tasks:

1. Ensuring the delivery of support services (in line with contractual, legal and regulatory requirements).
2. Collectively managing the frontline staff team.
3. Actively promoting best practice in supporting survivors and monitor impact of the services and outcomes for survivors.
4. Managing a frontline team to ensure collaboration as support is delivered to vulnerable adults across the Southwest.

To apply: 

1. Complete Unseen’s application form for the role, and;

2. Send a copy of your anonymised CV to jobs @ unseenuk. org.

If you are unable to complete the form online, please email jobs @ unseenuk. org or call us and we will send a printable version for you to complete.

Please note: The only information from your application that will be shared with the hiring manager is your personal statement and CV. If you do not complete the application form or do not send a copy of your CV, your application will be considered incomplete and will not be reviewed.

The deadline for applications is 23:59 on 30 August 2026.

Interviews will likely be held during the week of 7 September 2026.

Kindly note, we reserve the right to close the vacancy if we reach the requisite number of applications. If you’re interested in the role, we would encourage you to apply early.

As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community. 

 Any questions, please contact jobs @ unseenuk. org. 

Recovery Support Worker (Mental Health) - The Recovery House

£26,229 per annum

Birmingham, West Midlands

Full-Time

Permanent

Hours: 37.5 hours per week

The Recovery House is a brand new, exciting and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service.

About the role

The role of Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services within Birmingham Mind. The role will be central to the smooth running of the 24/7 service provided by Recovery House.

You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment.

The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and Birmingham Mind standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices.

About you

You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions.

We are looking for someone who experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the “Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice.

This role will involve working on a rota, including some evenings and weekends.

Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.

Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.

Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.

Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.

Closing date for applications is Friday 28th August 2026

Interviews will take place on Tuesday 8th September 2026

As a Service Manager, you will lead the day-to-day delivery and ongoing development of the Newham Together Cafe, ensuring the service provides safe, high-quality, recovery-focused support to people experiencing or approaching a mental health crisis.

What you'll do 

• Lead the operational delivery and development of the service, ensuring it meets contractual requirements, quality standards and the needs of the local community
• Provide effective leadership, line management, supervision and support to staff and volunteers, promoting a positive, inclusive and high-performing team culture
• Monitor service performance, outcomes, capacity, safeguarding and risk, using data and feedback to drive continuous improvement and ensure effective service delivery
• Build and maintain strong partnerships with NHS services, commissioners, local authorities and community organisations, representing the service at partnership meetings and multi-agency forums.

Please see the job pack for more information. 

Senior Recovery Support Worker

Substance Misuse Portsmouth Recovery and Housing Services

22.5 hours per week, Permanent

Scale Range: 24 - 28 (£17,444 to £19,827 per annum based on 22.5 hours per week)+ unsocial hours payment

About Us

This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.

The Impact You'll Make

The Society wishes to recruit a Senior Recovery Housing Support Worker to join the team in delivering supported housing within the Integrated Substance Misuse Recovery Services in Portsmouth. Based across various hostels in Portsmouth, you will work in a person-centred and trauma-informed approach to support individuals who want to make changes to their lives by supporting them to access interventions that are important to them.

Who We're Looking For

We are looking for someone who brings their authentic self to work and possesses the skills, experience, and understanding required to work with adults experiencing alcohol and substance misuse issues. You will have experience working with this client group, understand the impact of substance misuse on individuals and the wider community, and be capable of managing a client caseload safely and effectively.

Essential Skills and Qualities

• Responsible for the effective daily operation of the services managed, the direct supervision of staff, and delegating work appropriately
• Ability to build good working relationships with stakeholders and funders, consulting effectively and attending all meetings as required
• Capability to develop and oversee the implementation of the trauma-informed recovery model and good practice across the service
• Ability to lead and motivate the staff team to ensure a consistently high standard of service delivery and continuous improvement
• Self-reflective, motivated, and able to work independently (including lone working) as well as part of a team
• Innovative and able to engage meaningfully with service users
• Strong ability to assess people’s needs and risks alongside good risk management skills
• Accurate record-keeping and reflective thinking skills
• Knowledge of the needs of vulnerable people with histories of homelessness, drug and alcohol dependency, and mental health needs
• Ability to respond to crisis management, keep the client at the centre of the work, and make full use of local resources and services 

What We Can Offer You

We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk: 

• A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
• Flexible working options
• Buying additional annual leave
• Comprehensive induction and training
• Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
• Company cycle to work scheme
• Discounted laptops and computers with Jamie’s Computers
• Electric Car Scheme
• Blue Light Card 

To apply, please send your CV & cover letter explaining why you would be suitable for the position. Please note that CVs alone will not be considered during shortlisting.

SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.

At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.

Application closing date: 9am on Wednesday 26^th August 2026

Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier. Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.

We have a maternity cover opportunity available in the team at MASH. As an Outreach & Engagement Worker you will provide gender and trauma-informed support to women who are rough sleeping, begging and/or sex working in Manchester.

We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.

MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.

Purpose of the role

To work with other members of the MASH team to achieve the following outcomes:

• To improve women’s health
• To improve women’s wellbeing
• To increase women’s safety
• To enable women to identify and achieve their goals
• Women who sex work are heard, understood and experience less stigma
• Other agencies and policymakers understand the needs of women who sex work and are more effective at supporting them

Using a gender and trauma-informed approach, the Outreach & Engagement Worker will deliver 2-4 daytime outreach sessions per week in Manchester alongside partners, colleagues and volunteers. They will also attend the Street Engagement Hub weekly to provide specialist support to women attending this multi-agency hub. They will provide brief interventions and casework support to women supporting their needs holistically.

We are looking for an experienced, proactive Mental Health Practitioner to manage our Recovery Service in Whalley Range, Manchester. You'll lead a dedicated team providing person-centred care for 11 individuals with enduring mental health needs and one with a learning disability.

Our service focuses on developing skills and confidence for independent living and an active lifestyle. We empower service users, encouraging self-management, resilience, and strength-based approaches rooted in respect and positive regard.

In this role, you'll support the Service Manager in line-managing the team, meeting service user goals, conducting holistic assessments, and creating support plans with accurate records on our ECCO system. Strong customer care and proactive communication skills are essential for managing risk and ensuring service user welfare.

You'll demonstrate warmth, compassion, and build trusting relationships based on empathy and respect. Engage service users in meaningful planning and therapeutic activities, working collaboratively with their families and mental health professionals and agencies. An up-to-date understanding of recovery principles, mental health legislation, and interventions is required, along with knowledge of the MHA, MCA, DOLs, and care standards.

Ensure safe management and administration of medicines. Excellent written and verbal communication skills are required to plan and organise care delivery, with flexibility to work shifts on a rota system. Be well-organised, professional, and credible with multidisciplinary team members, demonstrating leadership and management competencies.

At least 2 years of practitioner experience is essential for this role.

Supervisory or management experience as well as relevant qualifications are desirable for this role.

If you're hardworking, resilient and reflective with a commitment to safeguarding vulnerable individuals, we encourage you to apply.

Vacancy Reference Number: 93727

Applications for this role must be submitted via the Creative Support website using the above vacancy reference number

Creative Support’s Development Pathway offers a structured induction and values-led training to help staff grow from entry-level to leadership roles. It empowers career progression through tailored learning aligned with national strategies and the WE CARE framework. Benefits of working with Creative Support include a probationary bonus, pension contributions, 28 days Leave and company paid enhanced DBS.

We are a passionate, inclusive, and anti-racist organization - Stonewall Diversity Champion, Disability Confident Employer who have recently received Investors in People Gold award.

We can only accept applications from candidates who are located in and eligible to work within the UK – This post will not be open to Sponsorship, and we are unable to accept applicants with Skilled Worker Visas.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Complex Needs Service in Notting Hill.

Sounds great, what will I be doing?

This role provides person centred support to service users, focusing on increasing independence, maintaining accommodation, and improving quality of life.

Responsibilities include creating and reviewing SMART support plans, delivering home or community based support, facilitating access to medical and community services, and minimizing hospital admissions for mental health. The role also involves working with external agencies, developing interventions for hard-to-engage users, and promoting ongoing engagement with support networks.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

Experience supporting people with ill mental health in a community based setting is key along with knowledge of the relevant mental health acts and legislations. it would also be beneficial to have strong IT skills and knowledge of safeguarding, recovery approach, and the benefits system.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

Job title: Partnerships Manager

Responsible to: Director of Delivery, Innovation & quality (MindCHWF) & Senior Operations Manager (Turning Point)

Hours: 37.5 hours per week - Full-time

Salary: Starting salary is £ £46,448.13 PA at full time equivalent (P04-SP41) with scope to increase to £49,612.14 (P04-SP44)

Contract type: 31 March 2027 (with potential for extension)

Location: [102-110 Mare Street, Hackney] with working across locations in City & Hackney

Mind in the City, Hackney and Waltham Forest, working in partnership with Turning Point and Antidote, provide the City and Hackney Integrated Recovery Service (Substance Use).  The service is based in each of City and Hackney’s neighbourhoods in order to be accessible, local and inclusive.  A full integrated service will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough. A full integrated service, shaped by the community needs and voices of service users, carers, families, communities, all staff and volunteers will contribute to recovery, social inclusion and improving the quality of life of all our service users in the City of London and Hackney borough.

The service has three elements: Out There, Everywhere- specialist outreach, in reach and engagement, Building Blocks- low, medium and hi intensity support pathways, and Get Connected- building on our local, individual, and shared assets to provide recovery capital and peer support.

This role will connect the staff teams and service users to wellbeing opportunities within the local community. The role will promote the City & Hackney Recovery Service within the local community through events, social media and local community engagement. They will identify the needs of the client group and provide adequate support.

This role will lead on management of subcontractors, coordinate quarterly contract monitoring and build partnerships including commissioners, GPs, politicians, and other stakeholders to increase collaborative and effective service in City and Hackney’s neighbourhoods. The role will also lead to support MindCHWF’s policies and delivery in the blended service in order to provide efficient and high-quality service.

Job Role:

1. Nurture external partnerships across specific areas and being responsible for overseeing and ensuring all appropriate pathways are in place and reviewed

2. Maintain and enhance appropriate key relationships with statutory and VCS partners who co-locate/joint work with or refer into the service

3. Lead on expanding the partnership network on an ongoing basis by identifying opportunities to streamline delivery and maximise joint working

4. Work as part of the service-wide team developing recovery treatment services that are truly connected to the community

5. Lead on development and management of a broad range of internal and external partnerships including but not limited to, homelessness prevention, outreach, community development and engagement, peer mentoring

6. Take a lead role in supporting the teams to improve and adapt to changing demands

7. Promote and raise the profile of the service and partners across the boroughs

8. Establish and review joint-working protocols to deliver joined up and effective support, using a population health perspective, reflecting the service’s aims

9. Oversee the innovation fund, establishing processes and protocols to set it up and the ongoing governance of the fund

10. Lead on management of all service sub-contractors – including liaison and cascade of information back and forth between the service, co-ordinate quarterly (and ad hoc) contract monitoring (manage KPI’s, staffing, service support etc.).

11. Develop and manage a Partnership Board that meets quarterly comprising Mind, London Friend and NHS Homerton (and any other organisations we begin sub-contracting to).

12. Generate and maintain/oversee SharePoint folders for all key stakeholders – including contact info, management details, premises and any joint working agreement paperwork.

13. Maintain and overarching Stakeholder contact list in Excel to be stored on SharePoint, update and amend as necessary over time.

14. Maintain and update the service satellite spreadsheet (including internal and external satellites).

15. Attend relevant CDP’s to represent the service and cover for colleagues at CDP’s as and when required.

16. Be the main link for partners/stakeholders when they are looking to initiate some joint working enterprise or have feedback or concerns to raise with the service.

17. To lead on organising stakeholder events and community events.

18. To establish and continue building a wide network of contacts for the service within as many professions as possible within CoL and Hackney.

19. To branch the service out more into the night-time economy of the borough, in terms of awareness, literature/posters and training where relevant.

20. Support the Training and Practice Lead to offer and deliver more training to external partners.

21. Run regular feedback sessions and surveys of partners to elicit feedback from the service and gather intelligence on what training and support they would like from our service. Share this information/intelligence regularly with the service at MGM’s.

22. To maintain and bolster 12-step and other mutual aid groups in the service, be the main liaison for these contacts and establish a SMART recovery Group to complement our existing mutual aid arrangements.

23. Lead on changes to the service website, review this site and consider how we could optimise promoting the service this way.

24. Lead on liaison with TP External Affairs and Marketing teams. Create and manage a service promotion plan.

25. Lead on negotiating, writing, collating and storing all MOU’s, RA’s ISA’s and all other written agreements with partner agencies relating to co-location and joint working.

26. Manage the service’s digital footprint including google reviews, and control or delegate the management of the service’s social media channels to boost our digital engagement with the local community.

27. Create a regular C&H Recovery Service newsletter to share with partners and stakeholders.

28. Engage with local media and politicians where appropriate to promote the service and position the service effectively politically within the borough.

29. Oversee the work we do with commissioners and public health teams on the PH Van and Hot Spot Activity including attending meetings relating to these with the council. Ensure a rota and staffing is organised for these outreach exercises months in advance.

30. Continue to manage the contracts and joint-working agreements with the GPSC scheme and our separate GP alcohol satellites with a view to setting up at least two more GP satellites in the borough.

31. Organise regular forums and training sessions with GP’s in the borough.

32. To field any complaints coming from GP’s and other key stakeholders.

General

· To comply with, promote, and contribute to the writing and development of Mind in the City, Hackney and Waltham Forest's values and with all organisational systems, policies and procedures

· To work with colleagues and partners within the service to provide a seamless service

· In accordance with the Health and Safety at Work Act 1974, to take responsibility for your own health and safety at work and that of any staff, service users or visitors you are working with, and to report any risks or potential hazards to the Health and Safety Representative

· To keep records and statistics for dissemination to effectively monitor the service, ensuring that all files and information are kept in accordance with Mind in the City, Hackney and Waltham Forest's policies on confidentiality and data protection

· To be administratively self-supporting

· To liaise with other Mind CHWF projects and staff from partner agencies and external stakeholders to facilitate and maintain effective links

· To attend and participate in staff meetings, contributing to discussions and giving reports if needed

· To attend supervision, appraisal meetings, and appropriate internal and external training courses as approved by your line manager

· To attend Mind in the City, Hackney and Waltham Forest staff away days

· To undertake any other tasks and duties commensurate with the post as directed by your manager, or any other senior manager in Mind in the City, Hackney and Waltham Forest

Person Specification

The following criteria will be used when assessing candidates. Criteria marked (E) are Essential and (D) are Desirable.

Values and Behaviours

· A passion and commitment to supporting good health for individuals and communities (E)

· A valuing of coproduction (E)

· Effective verbal and written communications that can be modified to different stakeholders (E)

· Collaborative team working skills (E)

· Proven negotiating and networking skills with an ability to establish new working partnerships (E)

· Adaptable and resilient to work in a changing and challenging environment (E)

· Ability to deliver against agreed goals, targets and outcomes (E)

· Ability to translate strategy into tangible action to enhance service KPI performance (E)

· Resilient and reflective (E)

· Ability to work under pressure and meet both service and central services deadlines (E)

· Able to work in a changing and sometimes challenging environment (E)

· Excellent report writing skills (E)

· Excellent organisational abilities, able to manage a complex workload of multiple priorities (E)

Knowledge & Experience

· Proven ability to establish new partnerships and collaboration with agencies, with enhanced negotiating skills (E)

· Significant Management experience of leading throughout challenge and change (E)

· Track record of developing innovative approaches to community-based collaboration and joint-working strategies (E)

· An understanding and interest in community development and peer support approaches (E)

· Proven knowledge of substance misuse (D)

· Experience of community-based interventions/collaboration / partnership making (E)

· Resilient and reflective (E)

· Ability to work under pressure and meet both service and central services deadlines (E)

Skills & abilities

· Strong collaborative leadership skills (E)

· Coaching skills to achieve successful outcomes (D)

· Proven experience in leading teams with an ability to improve and adapt to changing demands (E)

· Ability to prepare and manage the services Business Continuity Plans (D)

· Experience of Microsoft Office suite, Excel and Database systems (E)

· Experience of performance monitoring at a high level (E)

· Good communication skills and professional role model with staff and partners at all levels (E)

Qualifications

Essential

· Fluent written and spoken English with appropriate literacy and numeracy skills. (E)

Desirable

· Relevant qualification in health, social care, substance use, mental health, psychology, counselling, social work, or a related field, or equivalent experience. (D)

Disclosure and Barring Service (DBS)

· Enhanced check required.