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Lead a growing portfolio of support services making a real difference to people affected by gambling harm.
At Betknowmore UK, we work to prevent and reduce gambling-related harm through support, education, training and community engagement, embracing the insight and knowledge of 'Experts by Experience' alongside evidence-based approaches. As our Head of Support Services, you'll provide strategic and operational leadership across our Triage, Peer Aid, New Beginnings and Affected Other teams, and lead the development of a strong, sustainable London-based service offer that establishes our presence and reach across the capital.
Reporting to the Director of Services and leading a team of service managers, you'll ensure our services are safe, effective, person-centred and delivered to a consistently high standard, while strengthening pathways into and through support and ensuring services meet their contractual, quality and impact objectives.
What you'll be doing
- Providing operational oversight and leadership across our peer support services, with effective line management of service managers and direct reports
- Maintaining oversight of service demand, capacity, waiting times and service user pathways, and addressing operational risks and barriers to delivery
- Monitoring service performance, quality and outcomes, using data and feedback to drive continuous improvement
- Ensuring safeguarding and risk management procedures are understood and consistently applied, and that trauma-informed, person-centred principles are embedded in practice
- Ensuring staff and volunteers receive effective induction, supervision, training and development, and promoting a psychologically informed culture that supports the wellbeing of a lived-experience workforce
- Building and maintaining relationships with commissioners, treatment providers and referral partners, and representing Betknowmore UK at external meetings and partnership forums
- Managing delegated service budgets and resources, and contributing to service planning, forecasting and funding bids
- Championing lived experience and co-production, and promoting equality, diversity, inclusion and equitable access to support
What we're looking for
- We're interested in hearing from candidates who have:
- Lived experience of addiction-related harms, either directly or as an affected other
- Significant management experience within mental health, social care, addiction, recovery, peer support or a related field
- Experience leading complex support services and managing service managers or multidisciplinary teams
- Strong experience of performance management, service improvement and workforce leadership
- A good understanding of safeguarding, risk management and safe service delivery
- Experience working within commissioned or contract-funded services
- The ability to use data and evidence to improve performance and outcomes
- Strong communication, leadership and partnership-working skills, with a commitment to lived experience-led and person-centred practice
A degree-level qualification (or equivalent professional qualification) and substantial senior leadership experience in a relevant field such as mental health, public health or social care is essential. Lived experience of gambling harms, management experience within gambling harms services, experience within NHS or statutory commissioning, and knowledge of NICE guidance, CQC standards or comparable quality frameworks would all be advantageous.
Why join us?
You'll be joining a growing charity making a real difference to people's lives. This is a rare opportunity to shape the future of our support services, build our presence across London, and lead a talented, lived-experience-informed team delivering life-changing support to people affected by gambling harm.
How to apply
Please submit an up-to-date CV and covering letter explaining how your skills and experience meet the Person Specification.
Closing date: 5pm Thursday 27th August 2026
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
Location: Field Based – Across Derby & Derbyshire
Contract: Part Time (28 Hours) – Fixed Term for 1 year.
Salary: £19,635.93 per annum
DBS: Enhanced DBS with Adult Barred List Check Required
Make a difference to someone's recovery journey
At Rethink Mental Illness, we believe that everyone severely affected by mental illness should have a good quality of life. We are looking for a compassionate and motivated Wellbeing Support Coordinator to join our Derbyshire Recovery and Peer Support Service.
This is an exciting opportunity to support people who may be experiencing a range of mental health challenges and complex needs. Working closely with individuals receiving support from Everyturn Mental Health, you'll help people identify their strengths, build confidence, access community resources and take positive steps towards recovery and independence.
If you're someone who can build trusting relationships, inspire hope and empower people to achieve their goals, we'd love to hear from you.
About the role
As a Wellbeing Support Coordinator, you will work directly with people who need additional support to navigate services and connect with opportunities in their local community.
You'll take a person-centred and recovery-focused approach, helping people develop practical solutions around issues such as:
- Mental wellbeing and recovery
- Housing and welfare support
- Benefits and financial wellbeing
- Social isolation and community engagement
- Employment and volunteering opportunities
- Accessing relevant health and support services
Working collaboratively with colleagues, carers, statutory services and community organisations, you'll help ensure individuals receive the right support at the right time and feel empowered to take control of their recovery journey.
What you'll be doing
- Building positive, supportive relationships with people accessing our service
- Identifying needs and supporting the development of personalised recovery plans
- Providing practical and emotional support to help individuals achieve their goals
- Signposting and referring people to appropriate local services and resources
- Supporting people during times of crisis with empathy and professionalism
- Working closely with partner organisations and community services
- Promoting independence, wellbeing and recovery
- Monitoring progress and identifying any concerns or risks
- Contributing to a flexible, collaborative and supportive team environment
- Helping identify gaps in local support provision and opportunities for service development
Who are we looking for?
We're looking for someone who is passionate about supporting people and understands the challenges faced by individuals with complex needs.
You will have:
- A Level 2 qualification in Health & Social Care or equivalent relevant experience
- Experience supporting people with multiple or complex needs
- Excellent communication and relationship-building skills
- A compassionate, resilient and empathetic approach
- Strong organisational skills and the ability to manage a varied workload
- Experience working with external agencies and community services
- An understanding of risk, safeguarding and professional boundaries
- Confidence working independently and as part of a team
- Good IT skills, including Microsoft Office applications
- A full UK driving licence and access to a vehicle for work purposes
Ready to apply?
If you're passionate about supporting people on their mental health recovery journey and want a role where you can make a genuine difference every day, we'd love to hear from you.
Apply today and help us create a better quality of life for people affected by mental illness.
We’re Rethink Mental Illness and no matter how bad things are, we can help people severely affected by mental illness to improve their lives.
The client requests no contact from agencies or media sales.
Play a pivotal role in shaping how we support, develop and empower our people, at an exciting time of growth for Betknowmore UK.
Betknowmore UK has grown rapidly into a delivery organisation of real scale and ambition, running multiple funded services with staff and volunteers across the country, and a workforce that proudly and intentionally includes people with lived experience of gambling harm. As we continue to grow, we're looking for an experienced Interim HR Manager to help us build on strong foundations and take our people function to the next level, over a defined eight-month period (with the possiblility of extension through mutual agreement).
Reporting to the Director of Finance and Operations and line managing our HR Officer, you'll lead three connected priorities: building the capability and confidence of our managers; shaping our workforce development strategy, including career pathways for colleagues with lived experience; and making sure we're fully prepared for the employment law changes arriving under the Employment Rights Act 2025. This is a genuine change role with a lasting legacy, you'll help leave the organisation stronger, more capable and better equipped for the future.
What you'll be doing
- Providing expert, pragmatic advice on employee relations matters, and leading complex or contentious casework where genuinely necessary, coaching managers to build their own confidence in handling cases
- Keeping the organisation ahead of the phased implementation of the Employment Rights Act 2025, and advising the policy team on the changes required
- Managing the relationship with our external employment law advisers, briefing tightly and translating advice into workable decisions
- Building the capability and confidence of line managers through practical, scenario-based training and coaching through live situations
- Developing a manager toolkit — templates, letters, scripts, decision trees and a clear escalation route
- Owning and developing our workforce development strategy, including a capability framework and career pathways for colleagues with lived experience, from volunteering through to management roles
- Establishing our learning and development framework, including induction, professional accreditation and qualification routes
- Improving consistency and fairness in recruitment and selection, and line managing, supervising and developing the HR Officer
- Providing HR risk reporting to the senior management team and, as requested, to the Board
What we're looking for
- We're interested in hearing from candidates who have:
- Substantial generalist HR experience at HR Manager or senior HR Business Partner level, including sustained periods as the most senior HR person in an organisation or business unit
- Experience of working in a lived experience-led organisation, or one with a significant peer or lived experience workforce
- A proven track record of building line manager capability, coaching managers through live situations rather than doing the work for them
- Experience developing and implementing a workforce development or HR strategy, including competency frameworks and career pathways
- Demonstrable experience of handling complex and contentious employee relations casework end to end, including matters carrying genuine tribunal risk
- Current, working knowledge of UK employment law, including the Employment Rights Act 2025 and its practical implications for employers
- Experience of working in a lean or fast-growing organisation, operating without a large in-house HR or legal team
- Strong influencing skills with senior colleagues, and excellent judgement on confidentiality, conflicts of interest and escalation
- CIPD Level 5 or above, or equivalent demonstrable experience
- Knowledge of the gambling harms, addiction, health or social welfare sectors, experience of a comparable commissioning transition, and experience of interim or fractional assignments would all be advantageous, as would CIPD Level 7 or Chartered MCIPD status.
Why join us?
You'll be joining a growing, ambitious charity making a real difference to people's lives. This is a unique opportunity to shape our people strategy from the ground up, build lasting management capability, and leave a genuine legacy alongside a passionate, lived experience-informed team who are proud of what they do.
We support and provide information to those harmed by gambling, whilst raising awareness of gambling’s potential harms through education and training
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support worker
Location: London Borough of Tower Hamlets
Salary: £30,784.00 per annum
Hours: Hours: 40 hours per week, including weekends
Contract: Permanent
PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.
We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.
PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.
We are looking for:
Competencies
- Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
- Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
- Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
- Ability to respond to challenging behaviour in a safe way.
- Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
- Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
- Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
- Robust knowledge and practical application of adult safeguarding requirements.
- Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
- A good listener and communicator at all levels, including people with communication difficulties
- A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
- Proven ability both to work within a team and use initiative to problem solve.
- Excellent time management skills
- Willingness and ability to support personal care where the service user is at risk
- Ability to implement policies and procedures,standing orders and financial regulations
What we offer
We offer our staff a generous benefits package, which includes:
- Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
- Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
- Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
- Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
- Season Ticket Loans – We offer interest-free season ticket loans after successful probation
- Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.
How to apply
Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.
It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We're looking for a compassionate, highly motivated individual with experience in addiction recovery, behaviour change, wellness, and/or mental health to join our small, passionate team.
Role details: Full-time (30–37.5 hrs available) | £24,784–£28,734pa | Home-based, equipment supplied | 27 days leave + Christmas Eve, rising to 31 max | Now Pensions | EAP with Health Assured | Permanent, subject to probation.
You'll support volunteer facilitators and partners to grow SMART Recovery meetings across the South of England (excluding London), making our 4-Point Programme(s) more accessible to people managing addictive behaviour(s):
- South East: Berkshire, Buckinghamshire, East Sussex, Hampshire, Isle of Wight, Kent, Oxfordshire, Surrey, West Sussex
- South West: Bristol, Cornwall, Devon, Dorset, Gloucestershire, Somerset, Swindon, Wiltshire
Applicants must reside in the South of England, excluding London.
Job share considered: One employee can cover both regions, but we're open to a job share, i.e. one person for the South East 3 days per week, another for the South West. If full-time or dual-region work isn't feasible, please still apply.
What you'll need:
- Hands-on experience facilitating groups/meetings and an understanding of great facilitation.
- General awareness of addiction recovery and/or our 4-Point Programme(s); being a qualified SMART Recovery or SMART Family & Friends Facilitator, or former participant, is an advantage.
- Ability to bring people together, champion our mission, and create a safe, empowering space for growth and recovery.
- Strong presentation skills that engage, inspire, and inform, with volunteers, via Zoom training, or partners.
- Willingness to grow our footprint, diversify partnerships, and encourage uptake, including representing UKSR at events and conferences.
- Ability to work autonomously to a high standard.
- Stable internet connection and dedicated work space.
- Valid UK driving licence and a car for regular regional travel.
We welcome applicants with lived experience of addiction, your own journey or closeness to someone else's, bringing empathy, authenticity, and deep respect for others' experiences.
You'll be self-motivated, highly organised, able to manage time, workload, and travel independently, and skilled at uplifting and empowering others. Also with the emotional intelligence to support people who've faced adversity within clear professional boundaries.
Essential experience:
- Working with individuals/professionals in a relevant sector (addiction services, behaviour change, wellness, mental health).
- Supporting and developing volunteers.
- Delivering training, ideally in peer-support or recovery settings.
- Building strong working relationships with relevant organisations.
- Giving/receiving feedback and reflective practice.
You'll also contribute to key projects shaping SMART Recovery's future, so project management skills are required Particular interest in training and programme quality, volunteer management, social media/marketing, or business development can be developed as part of your role.
As a home-based role, you'll build meaningful relationships remotely, via email, phone, and video calls, bringing energy and adaptability to make remote working feel personal and productive. Regular travel across your region(s) is essential, visiting meetings and partners and supporting facilitators.
It is essential that you live in the South of England (excluding London).
Empowering people to self-manage any type of addictive behaviour through evidence-based mutual aid meetings both in the community and within services.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Recovery Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
Job Title: Female Recovery Worker
Location: This residential site, located in Brighton, benefits from great transport links, with Hove Station and several local bus routes nearby. Kindly be aware that step free access is not available at this service.
Salary: £26,200
Shift Pattern: 37.5 hours per week, Monday to Friday, with rotating shifts of 08:00 - 16:00, 10:00 - 18:00, and 14:30 - 22:00. You will be required to work bank holidays as part of a rota, in line with the needs of the service.
About the Role
We are hiring a Recovery Worker to join our Women's Service based which is based in Hove. The service provides low, medium, and high level support to women who have experienced homelessness, criminal justice history, substance use, mental health, and domestic abuse. As a Recovery Worker, you will be at the forefront of providing person centred support, to help our residents overcome personal challenges, and meet their desired goals/outcomes. You will do this through various support plans and interventions, running and participation of activities, and working alongside various internal and external partners.
Key Responsibilities include:
- Initiate appropriate interventions to prevent crisis or other risks.
- Ensure service responsibilities and requirements are carried out effectively.
- Develop, participate in, and encourage residents to participate in the running and development of various projects and activities.
- Empower residents to make decisions to take control over their lives, by creating an enabling environment.
- Provide advice, information, guidance, and life skills training to residents as required.
- Recognise signs of deteriorating mental health, physical health, or other health implications.
About You
We're looking for someone who has a genuine passion and felt purpose to help people who may be facing multiple disadvantages, to contribute towards our mission of empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets. We're looking for someone who is a team player and driven to provide high quality, tailored support to our residents, with the ability to build rapport and trust with others.
Please note, due to the nature of the service, it is an occupational requirement that the post holder is female and the post is therefore exempt from the provisions of the Equality Act 2010 in terms of Schedule 9, Part 1, and Paragraph 1 of the Act.
You will have:
- An understanding or willingness to learn the impact of homelessness on women from different backgrounds and multiple needs
- Experience of working with people with multiple and complex needs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Understanding of the housing and social needs of people with multiple and complex needs
- Able to influence and negotiate positive outcomes with others
- IT Proficiency, ability to learn new software programs, basic Microsoft experience is required
- Alignment with SIG Values
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
About the role:
At the Women’s Recovery Service, you’ll be part of a dedicated accommodation service supporting women who have experienced homelessness, VAWG, poor health, substance use, and exclusion from essential services.
This is more than a job in accommodation services: it is an opportunity to stand alongside women as they reclaim their strength, build new futures and shape their own recovery.
As our Specialist Multiple Disadvantage Worker you will bring expertise, creativity and determination to help women break down barriers and take steps forward with confidence. Every day is different – from providing one to one support and leading group sessions, to working with health, housing and VAWG partners to open up new opportunities. You will be a voice of encouragement and advocacy, ensuring women get the services and respect they deserve, and you will see the impact of your work in the real changes women make in their lives.
Joining Single Homeless Project means being part of an organisation that believes in your growth as much as the growth of our clients. You will be supported through training, reflective practice and career progression, giving you the chance to deepen your expertise and take your career in exciting directions. This role is your chance to make a lasting difference not only to the women you support but to how SHP continues to lead the way in ending homelessness for women across London.
*For genuine occupational requirement reasons, we are seeking female applicants only for this post (exemption under the Equality Act 2010; Schedule 9 Part 1).
About you:
- Experience of supporting people facing homelessness and multiple disadvantage such as domestic abuse, substance use, and poor mental or physical health.
- Knowledge of women’s services and the impact of violence against women and girls (VAWG).
- Understanding of how statutory and community services operate, including health, social care, housing and criminal justice.
- Ability to engage and build trust with people who may be reluctant to accept support.
- Ability to manage a caseload effectively and balance competing priorities.
About us:
Single Homeless Project is a London-wide charity. Our vision is of a society where everyone has a place to call home and the chance to live a fulfilling life.
We help single Londoners by preventing homelessness, providing support and accommodation, promoting wellbeing, enhancing opportunity, and being a voice for change. From supporting people in crisis to helping people take the final steps towards independence and employment, we make a difference to 12,000 lives every year across all 32 boroughs.
We offer you more than a job; we offer you a chance to be part of a compassionate, driven team that's committed to making a real difference in people's lives. You'll have the opportunity to lead, co-create, and inspire change while enjoying a collaborative, growth-oriented environment.
Join us in creating a brighter, more hopeful future for individuals in need.
Important info:
Closing date: Wednesday 26th August at midnight
Interview date: Wednesday 9th September online via Microsoft Teams
Please note there will be a second stage interview in service in Camden for suitable candidates.
This post will require an Enhanced DBS check to be processed (by SHP) for the successful applicant.
Please note applications are reviewed for AI use in application questions. Applications requiring sponsorship will not be accepted or progressed.
Preventing homelessness, transforming lives.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Complex Needs Recovery Worker
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Complex Needs Recovery Worker
Location: This role is based in Balham. The service is a short walk from Clapham South Station (Northern Line Underground). Unfortunately, this service does not have step free access.
Salary: £28,800
Shift Pattern: 37.5 hours per week Monday to Sunday on a rota between 08:00 - 21:30. You may be required to work bank holidays and evenings as required. You may be required to work additional hours outside of the hours to meet service and resident needs.
About the Role
We're hiring a Complex Needs Recovery Worker to join our team based in Penrose Focus. In this role, you will support residents who have a history of forensic mental health issues with co morbidity, often alongside co-occurring substance misuse disorders. The residents range from high risk to low support and our aim is to provide tailored support to help them reintegrate into the community.
As a Complex Needs Recovery Worker, you will identify individual resident needs, and provide person centred, tailored support to residents to help them overcome their personal challenges and achieve their goals. If you are passionate about making a positive difference in the lives of vulnerable individuals and have a non-judgmental, empathetic approach, we would love to hear from you. Join us on our mission to empower independence through trauma informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Support residents who may be facing challenges with forensic mental health issues, substance misuse recovery and practical assistance such as applying for benefits or booking medical appointments.
- Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
- Provide person-centered support to residents, helping them rebuild their lives and transition back into the community.
- Support residents to build skills and confidence and signpost residents to external organisations and services that can aid their recovery, such as drug rehabilitation programs, psychological therapy and social services.
- Monitor residents’ wellbeing, carrying out regular welfare checks, and responding to any incidents or emergencies.
- Build good relationships with residents, offering emotional support and fostering a safe, non judgmental environment.
- Confidently report issues to the police when necessary and work closely with probation officers to ensure residents meet their legal and rehabilitation requirements.
- Create an empowering and enabling environment where individuals are supported to make informed decisions and take control of their own lives.
- Support residents in accessing primary healthcare services, including arranging GP appointments and liaising with mental health professionals.
About You
We're looking for a genuine passion for supporting people who may have complex needs which includes forensic mental health. You will be a self motivated individual who is able to be proactive in managing your own time during busy or quiet periods to ensure productivity. Experience in mental health or support work is desirable but not essential, as full training will be provided. You will be able to work collaboratively as part of a team, and will have alignment with our SIG values. You will be keen to support our residents to achieve their individual goals and support them to be the best versions of themselves.
- Previous professional or lived experience supporting people with forensic mental health and complex needs, ideally in mental health and residential setting
- Experience working with people with complex backgrounds, including ex-offenders, mental health, substance misuse, or challenging behaviour and an understanding of housing and social needs
- Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
- Ability to show empathy and compassion and the different challenges people face; ability to come up with creative solutions to support them in their journey
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Admissions Coordinator
Yeldall Manor, Christian Residential Drug and Alcohol Rehabilitation Programme
At Yeldall Manor, we have been helping men overcome drug and alcohol addiction for 50 years through our residential rehabilitation programme and Christian recovery community. We believe that lasting recovery is possible and are committed to supporting individuals to rebuild their lives, restore relationships and develop a renewed sense of purpose.
We are looking for a commited Christian to join our Recovery Coordination Team as an organised and proactive Admissions Coordinator. As the first point of contact for prospective residents, commissioners, families and referring agencies, you will play a vital role in ensuring that individuals receive a professional, welcoming and supportive experience from their first enquiry through to admission.
This is an exciting opportunity for someone with excellent communication and organisational skills, experience working with vulnerable adults or within health and social care settings, and a passion for helping people begin their recovery journey.
Benefits
- 25 days annual leave plus bank holidays, rising to 30 days after 3 years' service
- Company pension
- Employee Assistance Programme (EAP)
- Death in service benefit
- Meals provided whilst on site
What will you do?
- Manage enquiries from prospective residents, families, commissioners, healthcare professionals and referral agencies.
- Line manage admissions officers
- Coordinate the admissions process from initial enquiry through assessment and admission.
- Conduct and arrange admissions interviews, both in person and remotely.
- Review referrals, risk assessments, professional reports and supporting information.
- Assess suitability of applicants against programme criteria and make recommendations regarding admission.
- Maintain regular communication with applicants, referrers and commissioners throughout the admissions journey.
- Develop and maintain positive relationships with local authorities, probation services, healthcare professionals and partner organisations.
- Coordinate admission arrangements, funding approvals and placement planning.
- Maintain accurate admissions records, databases and documentation.
- Produce admissions, occupancy and referral reports as required.
- Support the promotion of Yeldall Manor's services through networking, stakeholder engagement and partnership development.
- Assist with resident collections from approved locations where required, including detox units, prisons and transport hubs.
What are we looking for?
- Experience working within health, social care, addiction recovery, rehabilitation, housing or related services.
- Strong administration, organisation and record-keeping skills.
- Experience of handling referrals, applications, assessments or admissions processes.
- Excellent written and verbal communication skills.
- Ability to develop positive and professional relationships with a wide range of stakeholders.
- Ability to manage sensitive and confidential information appropriately.
- Demonstrated commitment to the Christian faith, ability to encourage others in their faith and able to support the Yeldall Basis of Faith, Ethos Statement and values
- Good IT skills, including Microsoft Office applications and databases.
- Understanding of safeguarding, professional boundaries and risk management.
- Knowledge of addiction, recovery and rehabilitation services.
- A compassionate, professional and person-centred approach.
- Full UK driving licence and willingness to travel occasionally.
About You
You will be someone who thrives on supporting people at critical points in their lives. You will be highly organised, able to manage competing priorities, and confident communicating with professionals, commissioners, families and prospective residents.
Most importantly, you will be committed to helping individuals take the first steps towards recovery while ensuring every applicant is treated with dignity, respect and compassion. We welcome applications from people in recovery; however, due to the nature of the role and the support provided to residents, a minimum of two years' sustained recovery (clean time) is required.
As a Christian charity, we bring our faith to the work we do and the men we work with, so you will be someone with a deep-rooted Christian faith, able to inspire others in their own faith journeys, seeking the guidance of the Holy Spirit in all key decisions. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.
What We Offer
- 25 days annual leave plus bank holidays (pro rata where applicable), increasing to 30 days after three years' continuous service.
- Pension scheme in line with auto-enrolment legislation.
- Employee Assistance Programme providing confidential support and counselling.
- Death in service life insurance.
- Meals provided whilst on site.
- Ongoing training and professional development opportunities.
- Supportive supervision and annual appraisal process.
- Opportunity to make a genuine difference in the lives of people affected by addiction.
Our Christian Ethos
Yeldall Manor is a Christian faith-based charity and recovery community. We welcome applications from people who are committed to our Christian ethos and values and who are willing to actively contribute to the Christian life of the organisation.
Safeguarding
Yeldall Manor is committed to safeguarding and promoting the welfare of vulnerable adults. The successful applicant will be required to undergo an Enhanced DBS check due to the nature of the role
About Yeldall Manor
For five decades, Yeldall Manor has supported men seeking freedom from addiction through a structured residential rehabilitation programme, therapeutic support, work-based activities and Christian community life. We are passionate about seeing lives transformed and are looking for people who share our commitment to recovery, compassion and hope.
Yeldall wants all those affected by addiction to heal, transform and thrive.
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Specialist IOM Recovery Worker (Supported Housing)
37 Hours per week
Permanent
Southampton
Salary Scale: 24 - 28 (£28,687 - £32,606 per annum)
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You’ll Make
Are you looking for a role that makes a real difference in people’s lives, that is both rewarding and fulfilling?
An exciting opportunity has arisen to work at our Integrated Offender Management (IOM) House in Southampton. The project opened in 2015 and is designed to work with housing and substance use issues who are part of the Hampshire Integrated Offender Management Scheme. The IOM House seeks to provide an opportunity to engage in a substance free and safe environment.
IOM is a partnership and joint approach by the Police, Probation and the Society of St James to work with people who have substance use issues as well as being involved in the criminal justice service.
You will work as part of a wider team, (although it will be mostly lone working) within the IOM House and in area of Southampton. There may be other professionals hot desking from the project and they also support the house staff and residents. The roles within the IOM House will be forging partnerships to motivate and support service users to: improve their daily living skills, retain and sustain their accommodation, engage with meaningful occupation or learning opportunities while promoting empowerment and independence.
Working in partnership with the local IOM Police and Probation teams you will ensure the residents maintain engagement with the IOM Scheme and that the environment in the house is positive, supportive and safe. You will be expected to develop the project to ensure residents have structure and routine, whilst working with the residents in a trauma informed way. You will need to communicate and build links with the local services as well as county-wide IOM Teams to ensure effective partnership working.
Who We’re Looking For
The successful candidate will have knowledge and/or experience of working with individuals with complex needs within a supported housing environment and have knowledge of the criminal justice system and related issues. You will be highly motivated and able to work on your own initiative and as part of a team, with good organisational and IT skills.
Essential Skills and Qualities
● Experience/knowledge of working with people with diverse needs and histories of homelessness, mental health problems, offending behaviour and/or substance misuse
● Knowledge of local organisations providing support, interventions and employment/learning opportunities
● Be able to lead by example when working within a team
● Be able to make decisions and problem solve
● Good organisational skills and the ability to work on your own initiative
● Excellent time management to ensure all tasks completed with the ability to prioritise
● Experience of working creatively to motivate and engage adults
● Understanding of equality and diversity, with respect to staff and Service Users
● Knowledge of safeguarding, protection procedures and protocols for vulnerable adults
● Working knowledge of housing management duties for a housing project such as routine H&S checks, testing the fire alarm, reporting maintenance issues (6 bed property)
● Claiming benefits for our residents including Housing benefit and Universal credit when needed
● Enhanced DBS required for this role
What we can offer you
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
● A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
● Flexible working options
● Buying additional annual leave
● Comprehensive induction and training
● Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
● Company cycle to work scheme
● Discounted laptops and computers with Jamie’s Computers
● Electric Car Scheme
● Blue Light Card
To apply, please send your CV and Covering Letter explaining how you meet the essential criteria. Please note that applications without a cover letter will NOT be considered
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.
Application closing date: Friday 11th September 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier.
Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness
The client requests no contact from agencies or media sales.
Unseen is working towards a world without slavery. We provide safehouses and support in the community for survivors of trafficking and modern slavery. We also run the Modern Slavery & Exploitation Helpline and work with individuals, communities, businesses, governments, other charities, and statutory agencies to stamp out slavery for good.
Purpose of the role:
The Support Services Manager position will be based at Bristol and the primary purpose will be to oversee Unseen’s frontline team to ensure that the organisation is fulfilling our obligations under the Victim Care contract by ensuring that potential victims of trafficking are safely accommodated and that they are supported to access the services needed in order to begin the process of recovery from their experiences.
Key responsibilities and tasks:
- Ensuring the delivery of support services (in line with contractual, legal and regulatory requirements).
- Collectively managing the frontline staff team.
- Actively promoting best practice in supporting survivors and monitor impact of the services and outcomes for survivors.
- Managing a frontline team to ensure collaboration as support is delivered to vulnerable adults across the Southwest.
To apply:
1. Complete Unseen’s application form for the role, and;
2. Send a copy of your anonymised CV to jobs @ unseenuk. org.
If you are unable to complete the form online, please email jobs @ unseenuk. org or call us and we will send a printable version for you to complete.
Please note: The only information from your application that will be shared with the hiring manager is your personal statement and CV. If you do not complete the application form or do not send a copy of your CV, your application will be considered incomplete and will not be reviewed.
The deadline for applications is 23:59 on 30 August 2026.
Interviews will likely be held during the week of 7 September 2026.
Kindly note, we reserve the right to close the vacancy if we reach the requisite number of applications. If you’re interested in the role, we would encourage you to apply early.
As an organisation focused on equality and diversity, we welcome applications from all sections of the community and all backgrounds, including those with a lived experience of modern slavery, those from ethnic minority groups, those with disabilities and those from the LGBTQ+ community.
Any questions, please contact jobs @ unseenuk. org.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Whether your background is in gambling-specific treatment or in the wider addiction and recovery field, drug and alcohol services, mental health, or related social care, being a Gambling Support Practitioner is a strong fit for people with real experience supporting behaviour change.
You'll find plenty here that's familiar: full structured interventions using CBT and motivational interviewing, supporting people through assessment, formulation and recovery planning, as well as brief check-ins for clients further along in recovery, all delivered within GamCare's Model of Care. Sessions are delivered face to face, by phone and by video, alongside outreach and partnership work with local services and referral pathways. You'll manage this with your own professional judgement on complex cases, working within clear governance and safeguarding frameworks and backed by regular supervision, using the core skills you already have, applied in a new context and grounded in a proven, structured model.
About you
We're looking for someone with real experience delivering CBT-informed or motivational interventions, wherever that experience comes from. You'll be confident managing a caseload with genuine complexity and risk, comfortable using both low- and high-intensity interventions, and able to work within clear governance and safeguarding frameworks while using your own professional judgement. Experience specifically with gambling harm is welcome but not required, and many strong practitioners in this field have come from adjacent addiction or mental health backgrounds.
Working at GamCare
Founded in 1997, GamCare is one of the leading providers of information, advice and support for anyone affected by gambling harms. We operate the National Gambling Helpline, provide treatment for anyone who is harmed by gambling, create awareness about safer gambling and treatment, and encourage an effective approach to safer gambling within the gambling industry.
Our people tell us GamCare is a genuinely supportive place to work. We invest in training and development, and are committed to inclusion, welcoming applications from all backgrounds, including candidates with lived experience of gambling harm.
Staff Benefits we can offer you:
- 33 days basic annual leave entitlement per annum (pro-rated for part-time colleagues) including bank holidays which increases with service.
- A generous Pension Scheme - we contribute 6% and you contribute 2%.
- Discretionary company sick pay after 6 months’ service.
- Employee Assistance Programme – 24-hour support
- Premium access to the CALM app for you and up to 5 dependents
Closing date for applications: Sunday 23rd August 2026 (23:59).
Due to the anticipated volume of applications, we may conduct pre-assessment screening calls between 1st and 2nd September2026.
Interviews are expected to take place in person from 7 September 2026.
GamCare is committed to offering the best support to people affected by gambling harms, as such we welcome applications from candidates with lived experience.
GamCare is an equal opportunities employer and doesn’t discriminate based on race, religion, gender, age, sexuality, gender identification, or physical ability. We are only able to facilitate visa sponsorship in very limited circumstances, so candidates outside of the UK or who don’t have the right to work in the UK need not apply.
As a Service Manager, you will lead the day-to-day delivery and ongoing development of the Newham Together Cafe, ensuring the service provides safe, high-quality, recovery-focused support to people experiencing or approaching a mental health crisis.
What you'll do
- Lead the operational delivery and development of the service, ensuring it meets contractual requirements, quality standards and the needs of the local community
- Provide effective leadership, line management, supervision and support to staff and volunteers, promoting a positive, inclusive and high-performing team culture
- Monitor service performance, outcomes, capacity, safeguarding and risk, using data and feedback to drive continuous improvement and ensure effective service delivery
- Build and maintain strong partnerships with NHS services, commissioners, local authorities and community organisations, representing the service at partnership meetings and multi-agency forums.
Please see the job pack for more information.
We endeavour to make sure that everyone with a mental health or emotional issue has somewhere to turn for advice and support.



The client requests no contact from agencies or media sales.
Recovery Support Worker (Mental Health) - The Recovery House
£26,229 per annum
Birmingham, West Midlands
Full-Time
Permanent
Hours: 37.5 hours per week
The Recovery House is a brand new, exciting and innovative service for Birmingham Mind and is an opportunity to create a flagship standard of support and care for those in mental health crisis. The Recovery House is commissioned by the Birmingham and Solihull Mental Health Trust and is part of their Urgent Care pathway. Working closely with the Recovery House Team, the role is pivotal to the effective and safe delivery of the service.
About the role
The role of Recovery Support Worker will work as part of a team in our regulated services and is an important role for the delivery of recovery-based and prevention services within Birmingham Mind. The role will be central to the smooth running of the 24/7 service provided by Recovery House.
You will support the Waking Night team of Recovery Support Workers in providing a continuous and safe delivery of support, always ensuring high quality and person-centred care. Ensuring that compliance and adherence to CQC standards is upheld and provide appropriate information to managers. You will work in a person-centred way alongside colleagues an NHS clinical partners to de-escalate mental health crisis and help service users to return home and be pivotal in the provision of a welcoming, calm and safe environment.
The Recovery Support Worker will support the team in mobilising the service and work in a way that conforms with the expectations of the CQC, NHS and Birmingham Mind standards. You will take an active part in all appropriate meetings and create and implement service user assessments and support practices.
About you
You will need to be skilful in quickly developing strong relationships with users of the service and able to support the de-escalation of crisis and the provision of a calm and supportive environment; delivering person centred interventions.
We are looking for someone who experience in delivering services in a CQC regulated residential or supported living environment, who has experience of working in partnership with key stakeholders and partner organisations. You will be knowledgeable in and committed to the “Recovery Model "of mental health support and be experienced in delivering person centred care. You will be able to provide a caring and compassionate care to service users, with the ability to provide and maintain a high-quality environment at short notice.
This role will involve working on a rota, including some evenings and weekends.
Staff benefits include an attractive defined contribution pension scheme, PayCare, which offers employees affordable cover for a range of healthcare treatments, an Employee Assistance Programme that includes free counselling, a cycle to work scheme, and a comprehensive training programme.
Birmingham Mind is extremely proud to have a diverse workforce that is reflective of the communities that we work with. We strongly encourage applications from individuals with lived experience of mental health challenges as their perspectives enrich our teams. We are also committed to changing the ethnic diversity of our management team and particularly encourage applicants from minority communities to apply for this role.
Candidates must have the right to work in the UK for a minimum of 12 months. We are not a registered sponsor and therefore are unable to offer visa sponsorship for this position.
Our people are key to the success of the organisation, and we are recognised as both a Mindful Employer as well as achieving Gold standard success in Investors in People. We welcome applications from people who have experienced mental health difficulties.
Closing date for applications is Friday 28th August 2026
Interviews will take place on Tuesday 8th September 2026
Senior Recovery Support Worker
Substance Misuse Portsmouth Recovery and Housing Services
22.5 hours per week, Permanent
Scale Range: 24 - 28 (£17,444 to £19,827 per annum based on 22.5 hours per week)+ unsocial hours payment
About Us
This is an exciting opportunity to join a dynamic Charity and Housing Association. The Society of St James (SSJ) has been working in Hampshire for over 50 years, delivering high impact, person-centred, accommodation services to adults and young people experiencing homelessness, problematic substance use and mental health problems. We believe that every person is of worth and we are prepared to take risks to house and support the most at risk and socially excluded members of society.
The Impact You'll Make
The Society wishes to recruit a Senior Recovery Housing Support Worker to join the team in delivering supported housing within the Integrated Substance Misuse Recovery Services in Portsmouth. Based across various hostels in Portsmouth, you will work in a person-centred and trauma-informed approach to support individuals who want to make changes to their lives by supporting them to access interventions that are important to them.
Who We're Looking For
We are looking for someone who brings their authentic self to work and possesses the skills, experience, and understanding required to work with adults experiencing alcohol and substance misuse issues. You will have experience working with this client group, understand the impact of substance misuse on individuals and the wider community, and be capable of managing a client caseload safely and effectively.
Essential Skills and Qualities
- Responsible for the effective daily operation of the services managed, the direct supervision of staff, and delegating work appropriately
- Ability to build good working relationships with stakeholders and funders, consulting effectively and attending all meetings as required
- Capability to develop and oversee the implementation of the trauma-informed recovery model and good practice across the service
- Ability to lead and motivate the staff team to ensure a consistently high standard of service delivery and continuous improvement
- Self-reflective, motivated, and able to work independently (including lone working) as well as part of a team
- Innovative and able to engage meaningfully with service users
- Strong ability to assess people’s needs and risks alongside good risk management skills
- Accurate record-keeping and reflective thinking skills
- Knowledge of the needs of vulnerable people with histories of homelessness, drug and alcohol dependency, and mental health needs
- Ability to respond to crisis management, keep the client at the centre of the work, and make full use of local resources and services
What We Can Offer You
We value and recognise our staff, offering some generous benefits, as well as the satisfaction of helping people at risk:
- A competitive annual leave entitlement of 25 days rising to 30 days, plus public holidays
- Flexible working options
- Buying additional annual leave
- Comprehensive induction and training
- Counselling, financial, personal support and health and wellbeing services via our Employee Assistance Programme
- Company cycle to work scheme
- Discounted laptops and computers with Jamie’s Computers
- Electric Car Scheme
- Blue Light Card
To apply, please send your CV & cover letter explaining why you would be suitable for the position. Please note that CVs alone will not be considered during shortlisting.
SSJ are an equal opportunity employer and we encourage applicants from all backgrounds and walks of life.
At SSJ, we recognise the benefits of a supported workplace. SSJ is affiliated with Unite the Union. To learn more about their membership benefits or to sign up, you can visit their official website.
Application closing date: 9am on Wednesday 26th August 2026
Due to the high number of expected applicants, we do reserve the right to close this vacancy earlier. Should you not hear from us within 14 days of the closing date, please assume you have been unsuccessful on this occasion.
Supporting people experiencing homelessness or at risk of homelessness


