Recovery support services manager jobs

We are looking for someone with extensive land advice and ecological experience, together with an entrepreneurial spirit. If you feel you have the drive, knowledge and experience that we need, and you would like to work with people who care passionately about the future of wildlife, we would love to hear from you.

You’ll be leading the Trust’s Landscapes Recovery team within the Nature Recovery Directorate, reporting to the Director of Nature Recovery. 

About the role

This role will lead and manage the Trust’s Landscapes Recovery team, working alongside the Rivers Recovery Manager, and a range of external partners to develop new funding mechanisms and facilitate delivery of nature recovery schemes at scale across Hertfordshire & Middlesex. The postholder will also work closely with the Trust’s Nature Reserves Manager to ensure a coordinated and strategic approach to our nature recovery work, both on our reserves and in the wider urban and rural landscape.

About the Trust

Herts and Middlesex Wildlife Trust is a local conservation charity working to protect wildlife and help people connect with nature. With a team of volunteers we care for wild places so that nature has a place to thrive. We help people experience the wildlife on their doorsteps and to take steps to protect it.

We believe that wildlife should have space to thrive alongside our everyday lives and that everyone benefits from having access to nature.

Our head office is based in the attractive setting of Verulamium Park on the outskirts of St Albans.

Our staff team are enthusiastic, friendly and committed to wildlife conservation and exemplifies our values of professionalism, valuing contributions by others and continuing to improve.

How do we support you?

The Trust strives to be a positive employer supporting our staff through flexible and hybrid working, and training and development. We recognise the importance of our staff team and looking after their health and wellbeing. Our values and expected behaviours reflect the culture which the Trust seeks to maintain to ensure productive, efficient, effective and pleasant workplaces and roles.

In support of this, we offer an excellent benefits package, ranging from office perks, generous leave entitlements and financial benefits. You can find out more on our website. 

As an employer we are committed to promoting and protecting the physical and mental health of all our staff.

Please see our recruitment pack for more information and on how to apply on our website. 

“Herts & Middlesex Wildlife Trust is committed to safeguarding and promoting the welfare of children, young people and adults at risk. For applicable roles, applicants must be willing to undergo checks with past employers and Disclosure and Barring Service checks at the eligible level”

We are opening a new detox centre and are looking for Support Workers to provide safe, compassionate, and practical support to individuals undergoing detoxification in a structured, trauma-informed environment.

Key responsibilities:

• Provide day-to-day support to clients during detox, ensuring safety, dignity, and wellbeing
• Recognise and respond to signs of withdrawal, deterioration, or crisis, escalating concerns appropriately in line with protocol
• Act as a keyworker for allocated clients, offering consistent support and engagement
• Carry out regular welfare checks and monitor clients’ physical and emotional presentation
• Support safeguarding practices and report concerns in line with policy
• Assist with drug and alcohol testing in line with training and procedures
• Support safe medication administration in line with policy and competency assessment, and report any side effects or concerns.
• Follow health & safety, infection control, and lone working procedures at all times.
• Work collaboratively with multidisciplinary professionals (e.g. nurses, clinicians, therapists) to ensure safe and effective care.
• Liaise with community services and professionals (e.g. housing, probation, recovery services) to support move-on following detox
• Maintain accurate electronic records and contribute to handovers and team communication
• Support with practical tasks as required, including maintaining clean and safe communal environments

Essential criteria:

• Experience in a support, care, or people-focused role
• Strong verbal and communication skills
• Understanding of safeguarding and willingness to follow safeguarding procedures
• Ability to recognise risk and respond appropriately, including escalation of safeguarding or medical concerns.
• Ability to build professional and supportive relationships with vulnerable individuals
• Willingness to complete mandatory training (e.g. safeguarding, first aid, de-escalation, substance misuse).
• Basic computer literacy and confidence using electronic systems
• Calm, reliable, and compassionate approach, including in challenging situations
• Willingness and ability to work across different shift patterns, including some weekends, as required by the service

Desirable:

• Experience in mental health, substance use, recovery, or related services
• Understanding of trauma-informed approaches
• Experience of key-working or supporting individuals with complex needs
• Knowledge of detox or recovery pathways
• Experience liaising with community or statutory services
• Experience working in a multidisciplinary team

We offer:

• Full training and ongoing development with scope for progression
• Supportive team environment
• Regular supervision and reflective practice
• Opportunity to be part of a new and developing detox service

This role requires working shifts, including evenings, weekends, and potentially nights.

Enhanced DBS required.

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are now recruiting IPS Employment Advisors to join our IPS service to join our Kingston & Sutton team. This is a full-time, permanent role working 35 hours per week, following the principles of the IPS model to support people into paid employment. Please note that if you have previously applied for this role, we will not be considering repeat applications on this occasion.

What you’ll be doing 

If you were working with us, your days would be varied and people-centred. You would manage a caseload of clients with mental health support needs, people experiencing homelessness, and people with offending histories, offering one-to-one support to help them secure and sustain employment that matches their preferences. 

You would provide person-centred guidance using the IPS approach (training is provided), helping clients build confidence, prepare for work, and navigate challenges that may arise. A key part of the role involves engaging employers, promoting the value of our service, and identifying suitable job opportunities.

You would work closely with NHS clinical teams, contributing to an integrated approach to recovery through employment. This includes attending team meetings, coordinating support, and maintaining clear, client-led communication. The role also involves working to agreed targets while maintaining a high-quality, supportive service. 

What you’ll need 

You do not need previous employment support experience. What matters most is that you bring: 

• A genuine desire to support people with mental health support needs and/or learning disabilities to achieve their employment goals. 

• Motivation to help people from all backgrounds move into meaningful work. 

• Confidence speaking with a wide range of people, from clients to employers. 

• Strong organisation skills, with the ability to multitask and manage your workload. 

• Willingness to learn the IPS model and become confident approaching employers. 

We welcome applications from people with lived experience of mental health, personally or through a close contact. 

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

We are looking for a Drop-in Support Worker to join the team at MASH as Maternity cover and provide support to women.

Using a gender and trauma-informed approach, the Drop-in Support Worker will manage our city centre Drop-in Centre and support the women who attend. This will involve managing volunteers, providing support and advice to women, and delivering a range of activities.

We believe in choice and empowerment, focusing on the material impact and reality of women’s lives, and how we can work with women to create the change that works for them. We hold a strong belief in women’s assets, talents, skills and abilities. Through our services we partner with women as they access and navigate services to aid recovery and realise their goals.

MASH is the only organisation in Greater Manchester which exists specifically to support women who sex work. Through our range of services we build trusted relationships with women to keep them safer, healthier and more equipped to take control of their lives.

To work with other members of the MASH team to achieve the following outcomes:
• To improve women’s health
• To improve women’s wellbeing
• To increase women’s safety
• To enable women to identify and achieve their goals
• Women who sex work are heard, understood and experience less stigma
• Other agencies and policymakers understand the needs of women

We are seeking an experienced and diligent HR Manager to work with staff and volunteers at our established Christian recovery centre in Berkshire. You will provide direction, support and oversight on all aspects of human resources management, including: HR administration; recruitment; staff supervisions and appraisals; compliance with employment regulations; training; performance and talent management; grievance, disciplinary, and capability procedures; salary structure and employee benefits; and organisational personnel planning.

We do not currently have HR software, so reviewing our requirements in this area would be one of your responsibilities.

​As a small charity (c. 43 salaried staff and casual workers, plus volunteers), the role will require balancing practical tasks with management responsibilities. You'll be based in the office (a lovely rural setting near Twyford, Reading) and, being situated within the rehabilitation centre, you will have daily contact with those men whom you are helping. They inspire and motivate us just as much as we seek to encourage and support them.

This is a permanent position, full-time or part-time considered. As this is a strategic post within an actively Christian setting, applications should be from committed Christians. Schedule 9, Part 1:3(a) of the Equality Act 2010 applies.

To apply, please submit your CV and covering letter, outlining how you meet the requirements of the job description and person specification provided.

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

This is a dynamic, strategic role and as Head of Therapeutic Services, you will exercise person-centred clinical responsibility for Woman’s Trust (WT), counselling, groupwork and other therapeutic services.

Reporting to the CEO, this role will oversee the day-to-day delivery of seamless, highquality service across all of our client-facing provisions. You will support the CEO to ensure the future development of WT by leading the frontline staff team in the provision of high-quality, relevant and safe services to survivors of violence and abuse in line with WT’s aims and principles.

As Head of Therapeutic Services, a member of the Senior Leadership Team, you will work closely with colleagues across WT, to plan and implement quality improvement plans in order to deliver outstanding services in an efficient and cost-effective manner. This role will deputise for the CEO when necessary.

Working with key stakeholders to ensure that WT counselling services are delivered to a high professional standard, in accordance with the BACP Ethical Framework and the person-centred approach.

Leading on the development of new opportunities for the enhancement and expansion of WT counselling services, on the clinical representation of WT services to external bodies and involvement in campaigning for the improvement of services for women experiencing DA, and to be the safeguarding lead for WT.

Hours: Full-time, 35 hours per week.

Contract: Fixed-term contract as dependant on funding.

Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.

For further information and to apply, please visit our website.

Please note, CVs and cover letters should be sent in Word format.

Closing date: 1st May 2026.

Interviews will be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

As Counselling Manager, you will lead the delivery and development of Women’s Trust’s counselling services, ensuring high-quality, trauma-informed support for women affected by domestic abuse. You will manage a team of counsellors and volunteers, providing supervision, guidance, and professional development to maintain clinical standards and best practice.

You will work closely with the Head of Services to align counselling provision with organisational strategy, monitoring outcomes and impact to evidence the value of our work. You will build and maintain strong external partnerships, contribute to service development and innovation, and ensure compliance with safeguarding, ethical, and professional frameworks.

Hours: Full-time, 35 hours per week.

Contract: Permanent.

Location: Woman’s Trust premises.

For further information and to apply, please visit our website.

Please note, CVs and cover letters should be sent in Word format.

Closing date: 1st May 2026.

Interviews will be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

As Fundraising Manager, you will support income generation for Woman’s Trust, led by the Head of Fundraising (HOF). You will focus on securing five figure grants, corporate donations and community/public donations, and support the increase of or ganisational income from £1.2m to £3m in the next 3 years.

You will effectively communicate our services and campaign aims and develop funder partnerships and relationships aligned to our strategic priorities. You will manage and deliver the whole cycle of trusts and foundations, corporate and community/public income generation, including regular prospecting, producing impactful funder reports and maintaining our CRM system.

Hours: Full-time, 35 hours per week.

Contract: Permanent.

Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.

For further information and to apply, please visit our website.

Please note, CVs and cover letters should be sent in Word format.

Closing date: 1st May 2026.

Interviews will be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.

Job Title: Support worker

Location: London Borough of Tower Hamlets

Salary: £30,784.00 per annum 

Hours: Hours: 40 hours per week, including weekends

Contract: Permanent

PRHA is a great place to work – Our award-winning teams work together to improve the lives of our residents and make a real contribution to ending homelessness. As an IIP Gold standard employer, we value our staff and commit to develop their skills and support them in their important work.

We have an exciting opportunity for Support Workers within two of our specialist services. We are looking for self-starters with a passion for sparking change in people’s lives. You will have the necessary skillset to empower people and support residents to achieve their goals.

PRHA hostels guarantee a fast-paced, challenging and dynamic environment where no two days are ever the same. We are seeking motivated and energetic individuals to join our teams and help our residents to change their lives for the better.

We are looking for:

Competencies

• Knowledge, empathy, understanding and proven ability to work creatively and engage homeless people whose alcohol/ drug misuse/ mental health/ complex trauma has had significant effect on their physical and mental health, social and coping skills .
• Ability to assess needs, risks (within a framework of positive risk taking) and develop user led support plans.
• Awareness of and ability to identify and address health and care issues with partners, especially substance misuse, mental health, dementia etc.
• Ability to respond to challenging behaviour in a safe way.
• Ability to develop successful professional relationships, working collaboratively with external and internal partners , sharing expertise and learning from colleagues in health, social care,probation and voluntary sector etc
• Knowledge of and commitment to service user involvement, self empowerment, equalities, diversity andservice improvement
• Basic understanding of the principals of delivering support within a Psychologically Informed Environment (PIE) and commitment to working within this model
• Robust knowledge and practical application of adult safeguarding requirements.
• Knowledge and understanding of Healthand Safety in a hostel setting, including dealing with emergencies and working alone.
• A good listener and communicator at all levels, including people with communication difficulties
• A good standard of literacy, numeracy, computer skills and the ability to write accurate and succinct reports.
• Proven ability both to work within a team and use initiative to problem solve.
• Excellent time management skills
• Willingness and ability to support personal care where the service user is at risk
• Ability to implement policies and procedures,standing orders and financial regulations

What we offer

We offer our staff a generous benefits package, which includes:

• Pension Scheme – We offer a group stakeholder pension scheme with 3% employer's contribution, employee contribution is 5%
• Holidays - Employees receive up to 22 days annual leave plus bank holidays rising with long service
• Medical – we provide a “Cash Back" Scheme for a range of services such as dental, physio, chiropody, health& wellbeing
• Training Programmes – We provide comprehensive training to our employees to enable them to grow in their career and achieve their professional aspirations.
• Season Ticket Loans – We offer interest-free season ticket loans after successful probation
• Life Assurance - Upon death whilst in service, a Death in Service payment may be made according to the scheme rules. The payment covers 3 times of the employee’s annual salary.

How to apply

Please read the full Job Description & Person Specification which can be found on our website. To apply, please send your CV and Supporting Statement outlining your interest in working for PRHA and explaining how you meet the criteria set out in the Job Description & Person Specification. Please send your CV and Supporting Statement by clicking the Apply Now button. Furthermore, applications with no attached personal statement explaining how you meet the job description will not be considered.

It is required for this post that the successful candidates will have to complete an enhanced DBS disclosure check.

Purpose of the role

To deliver the Day One Casework bedside model to patients, or those closest to them, impacted by serious or multiple injuries which could result in life changing consequences, such as disability or death, within Leeds General Infirmary Hospital, providing support on some of the wards (such as rehabilitation), on-site clinics and other settings (e.g. rehabilitation centres). 

Have a visible physical presence within the Trust, becoming embedded into clinical teams focussing on major trauma pathways, facilitating outpatient and in-person legal clinics.

Key Responsibilites

The post holder’s primary duties and responsibilities are as follows: 

• Work closely, and in partnership, with NHS clinical staff and relevant community and voluntary sector organisations, to address the needs of patients, and those closest to them, affected by serious and life-changing injury. 

• Operate a case management approach to individuals, assessing and identifying needs, putting support in place including signposting, making referrals and direct support. 

• Provide consistency in assessment of all patients and their loved ones, irrespective of injury cause, age, status, giving access to the earliest possible specialist legal advice which supports rehabilitation and NHS cost recovery. 

• Maintain detailed case records, including accurate records of activity and intervention, using Day One’s Customer Relationship Management (CRM) system, capturing and storing data in line with Day One policies and procedures and regulatory requirements. 

• Contributing towards report writing through the writing case studies and narrative to support data collection. 

• Implement processes and procedures to collect patient and family feedback and contribute to ongoing monitoring and evaluation of Day One services through providing relevant information, case studies and reports. 

• Deliver awareness raising presentations to clinical colleagues and departments. 

• Organise and facilitate outpatient and in person legal clinic drop-in sessions. 

• Build awareness of the role and charity’s purpose through building strong and effective relationships across the regional major trauma network, ensuring those who need it have access to Day One support. 

• Work closely with local authority, statutory and voluntary organisations to provide patient and family support and advocacy. 

• Help establish other support mechanisms once a person is no longer within the hospital setting, supporting the patient discharge process in conjunction with leadership from NHS staff. 

• Identify and support the recruitment and supervision of Day One volunteers, where appropriate. 

• Work closely in partnership with our Peer Support Service, focussed on promoting awareness and uptake within the region. 

• Work closely with the wider team on performance, quality, safety and effectiveness of all services, ensuring appropriate safeguarding policies are followed. 

• Work closely with our Fundraising and Communications team, supporting national activity, as well as regional initiatives to raise awareness and fundraise. 

• Be prepared to travel across the region and, on occasion, to other sites and national meetings as required. 

• Willingness to undertake continuous development and training for the role, including mandatory Day One and NHS Trust specific training. 

• Participate in external clinical supervision and monthly caseworker reflective practice to sessions to effectively explore and uphold professional boundaries within a safe, structure and supportive environment.

To work closely with those impacted by serious and life-changing injury, taking referrals and carrying out initial assessments of need, expertly navigating, signposting and putting services in place in the immediate aftermath of major trauma, including talking about and facilitating timely access to legal support to aid rehabilitation.

To establish and develop relationships with key stakeholders to promote Day One and address the needs of those affected by serious and life-changing injury. 

To work as part of the wider Day One Service’s team and organisation, taking responsibility for own record keeping and data collection in line with regulatory requirements. 

Please find the recruitment pack attached for full details.

How to apply 

Please upload your CV, and cover letter, no longer than two pages, demonstrating how you meet the criteria and outlining why you’re interested in the role. 

Closing date: Thursday 30th April 2026
First stage virtual interviews: TBC
Second stage in-person interviews: TBC

Title: Active Recovery Lead 

Employer:  The Southmead Project 

Accountable to: Head of Active Recovery

Place of Work: The Southmead Project, Southmead, Bristol. BS10 6AS

Hours: 3 to 4 days per week. Must include Monday, Wednesday and Thursday.

Contract: Permanent

Salary: £33,505 p/a pro rata 

The Southmead Project:

The Southmead Project is an equal opportunities employer providing free counselling and support for survivors of abuse and addiction across Bristol and surrounding areas. We welcome adults aged 18 and above of any race, ethnicity, gender identity, sexual orientation, class, ability, language, religion and cultural background. We respect and cherish the differences between people and affirm every person as an individual. Our recruitment is done in line with safer recruitment practices. 

We value our team very highly and pride ourselves on being a supportive employer. We provide the following benefits to encourage every staff member to have a supported, well-rounded and enriched working experience:

• Paid supervision for 1.5 hours per month, with an external clinical supervisor 

• Line management for 1 hour per month

• Training budget of £500 per year to spend on relevant training of that person’s choice 

• Optional private counselling for up to twelve sessions per year with an external counsellor of that person’s choice

• Employer pension contribution of 5%

The Active Recovery Project gives adult survivors of abuse the opportunity to take part in community-based activities. Members of Active Recovery can participate in a variety of group activities with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation. The activities are based on ideas from our members and include water-based activities (such as rowing, canoeing, sailing and kayaking), surfing, trips to community spaces and creative sessions (such as arts and crafts). Activities take place every week. Each activity will last approximately 2.5 hours each. Members can attend the group sessions for up to 18 months. 

Job Purpose: 

We are looking for a warm and passionate leader to come and join the Active Recovery Service.

As an Active Recovery Lead, their job will be to develop and deliver the Active Recovery Project in Bristol and in Somerset. Using a trauma-informed approach, the Active Recovery Lead will create and provide a safe and supportive space for clients from The Sexual Violence Alliance organisations (The Southmead Project, SARSAS, Womankind and the Bridge Sarc) to participate in a variety of group activities, with others who share or understand their experience and develop peer relationships, resulting in increasing confidence and reduced isolation. 
 

Principal Tasks:

1. Run two Active Recovery groups a week, with , with the help of the Practitioner.

2. Provide initial trauma-informed assessment phone calls and/or meetings with potential members as part of the registration process for Active Recovery. This includes assessing need, risk and suitability for the service using a trauma-informed approach. 

3. Create safety plans and tailor activity sessions where appropriate after building relationships with members following the initial phone calls.

4. Plan trauma-informed sessions for members, including producing risk assessments for each activity, visiting activity locations and delivering relevant trauma training to activity providers. 

5. Oversee and lead on setting up, delivering and debriefing about activity sessions with members, volunteers and staff. Ensuring members are clear on each session's ground rules and safeguarding processes, using the Member’s Agreement.

6. Provide trauma-informed face-to-face support to members at sessions who may become overwhelmed or require help dealing with flashbacks and dissociation.

7. To support volunteers and staff with safeguarding queries and ensure safeguarding procedures are followed. To be the safeguarding lead at activity sessions, escalating any onward safeguarding referrals and queries to the Southmead Project Designated Safeguarding Lead.

8. Participate in and support the recruitment and induction training of volunteers.

9. Support and line manage a team of volunteers.

10. Develop and maintain an Active Recovery community through email, phone calls, texts and in person.

11. Develop and drive forward the project’s aim to have the members’ voices at the heart of the project.

12. Collaborate with developing outcome processes in line with the Southmead Project and its funders’ requirements.

13. Analyse data and feedback collected through outcomes processes to adapt and constantly improve the planning and delivery of the project sessions.

14. Contribute content for reports as required. 

15. Build and maintain positive relationships with partnership organisations for the project

16. Manage the day to day budget for the project sessions, keeping accurate records to report to the Head of Active Recovery and planning how the budget will be spent across sessions, within guidelines provided by the Head of Active Recovery.

17. Record data accurately and in a timely manner on Oasis.

18. Produce social media and website posts about the project, including producing and editing videos.

19. Attend monthly one-to-one line management meetings with the Head of Active Recovery. 

20. To attend monthly one-to-one clinical supervision with a Supervisor who is approved by the Southmead Project. Supervision is a requirement of this charity as an organisational member of the British Association of Counselling and Psychotherapy. 

21. To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

22. Follow the Southmead Project policies, procedures and professional code of conduct as outlined in the Staff Handbook.

23. All members of staff, paid and unpaid, are required to undergo the   enhanced level of Disclosure and Barring Service check.

Person Specification

ESSENTIAL

• Full drivers licence and access to own transport.

• Professional qualification, such as a Diploma or degree in Counselling or in other relevant fields of work, such as; social work, psychology, mental health, education, support work or similar: or extensive experience in any of these fields.

• A sound understanding of the issues affecting members who have experienced trauma and abuse.

• Experience in managing projects. 

• Excellent administration and organisational skills, including experience of managing sensitive personal information.

• Experience of and confidence in using multiple computer and case management systems. 

• At least 2 years’ experience of delivering groups in the community, preferably activity based.

• At least 1 year’s experience of providing face-to-face support for survivors of abuse. 

• The ability to arrange group activities and liaise with other local organisations to help plan them. 

• The ability to plan sessions in detail to ensure that they are trauma-informed and having the experience and confidence to ‘hold’ groups when things do not go to plan.

• The ability to work flexibly within a team and support those within it. 

• Experience in managing volunteers. 

• Knowledge and awareness of how particular activities and social situations could improve people’s self-esteem, self-confidence, build friendships and reduce their isolation. 

• A sound understanding of safeguarding and experience of supporting others to act in accordance with safeguarding policies and within the best interests of the Active Recovery member or those at risk.

• Experience in managing a long-term budget.

• Knowledge of survivors’ voice work.

• To be able to attend monthly one-to-one line management meetings and monthly clinical supervision.

• To work within the framework, spirit and ethos of the Southmead Project’s Equal Opportunities Policy, and actively engage in promoting the policy within the charity and in all dealings with clients and other agencies.

DESIRABLE:

• Experience of building and maintaining positive partnerships in the community.

• Experience of running a community based project. 

• Experience of setting up processes for survivors’ voice work.

• Knowledge of making content for social media, including video recording and editing skills.

• Experience managing recruitment and training.

• Experience in chairing meetings and the ability to plan and review activities with a team.

• Experience designing outcomes processes and collecting outcomes data.

• Experience in writing reports, preferably funding reports in the charity sector.

 Please note that there must be at least 12 months between receiving support from the Southmead Project as a client/member and starting this role.

Recovery Worker

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Job Title: Recovery Worker

Location: Based within Croydon. Please be kindly aware there is no step-free access at this location or at some of our other sites. The building is approximately a 10 minute walk from East Croydon Station.

Salary: £28,800

Shift Pattern: 12 month fixed term contract, 37.5 hours per week, Monday to Friday 09:00 - 17:00. You may be required to work bank holidays and outside these hours in line with the needs of the service and residents.

About the Role

We’re hiring a Recovery Worker to join our Croydon team, a 24/7, 27 bed residential service providing support to people with forensic mental health needs, complex needs, and dual diagnosis. You’ll provide person centred support to help residents overcome challenges and achieve their goals through tailored support plans, activities and partnership working. The service offers psychologically informed housing and resettlement support as part of our wider forensic mental health step down services.

As a Recovery Worker, you will contribute to successfully rehabilitating and reintegrating our residents and participants back into the community. Providing pathways, support and appropriate interventions that will enable successful resettlements and work with internal and external partners and agencies to achieve desired outcomes. You’ll play a vital role in residents’ rehabilitation and reintegration, ensuring the service runs smoothly through welfare checks, resident support, administrative tasks, and clear handovers with day staff and managers.

Key Responsibilities Include:

• Support residents who may be facing challenges with forensic mental health with additional needs
• Create tailored support plans through one to one sessions, group sessions, and multi agency meetings
• Ensure the safety and wellbeing of residents at all times
• Focusing on empowering our residents to take control over their lives and meet their personal goals
• Planning activities to engage residents with other people, communities, and opportunities
• Be a valued and reliable member of the team, completing handovers for night colleagues for a seamless service
• Support residents with taking their correct medication as required
• Keeping support plans up to date using our online portal
• Maintain accurate and up to date risk assessments for each resident, ensuring risks are reviewed regularly and adjustments are made promptly as their needs change
• Deliver weekly keywork sessions with allocated residents, directly supporting their recovery by setting SMART goals and monitoring progress to help them move forward confidently and safely

About You

We're looking for someone who has a genuine passion for supporting people who may have complex needs which includes forensic mental health. You will be able to build professional and trusting rapport with others, and work towards achieving positive outcomes, using a flexible and adaptable approach that recognises each individual’s unique and varied support needs. You will be motivated to help people overcome personal barriers and make a real difference to their lives, finding fulfilment in a role driven by a genuine commitment to supporting others. You will be able to remain calm, flexible, and positive when responding to challenging situations, and be motivated to support people to build resilience and independence. Experience in mental health or support work is desirable but not essential, as full training will be provided.

• Experience working with people with forensic mental health and complex needs, ideally in mental health and residential setting
• Experience working with people with complex backgrounds, including ex-offenders, mental health, substance misuse, or challenging behaviour and an understanding of housing and social needs
• Ability to engage with people from different backgrounds, build rapport, and empower them to achieve their personal goals
• Ability to show empathy and compassion to our residents, and different challenges they face
• IT Proficiency, ability to learn new software programs, basic Microsoft experience
• Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
• Cultural awareness, Self awareness, and ability to identify personal growth areas and take feedback
• Ability to promote the service and provide outreach based provision, with an ability to liaise and work effectively in partnership with stakeholders
• Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency

Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.

What we Offer

• 25 days (Full time equivalent) annual leave, increasing with the length of service
• Employer Pension Contribution
• Eligibility to register with Blue Light Discount Card
• Access to discounted tickets for music events, shows, sports and more
• Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
• Training and Development, including access to courses, upskilling, and progression plans
• Employee Assistance Programme, including counselling
• Life Assurance Scheme
• Cycle-to-work scheme
• Annual Staff Awards
• EDI Ambassador programme

About Social Interest Group (SIG)

SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change. 

We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group. 

Additional Information

Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.

Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds.

Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions. 

We are SIFA Fireside, the support service for any adult in Birmingham that faces homelessness. For 40 years we have supported Birmingham’s most vulnerable people through Homelessness Intervention, Prevention and Recovery services.

Our Service Managers play an essential role in the operational delivery of SIFA Fireside’s vision, being responsible for the day-to-day management of our service delivery. This role is one of three service managers who are responsible for line management of our service leads and overall delivery to meet the contractual requirements of the services we operate.

SIFA Fireside is the main Support Centre for adults in Birmingham experiencing or at risk of homelessness. We operate a range of services spanning rough sleeper provision, prevention, recovery from homelessness and tenancy sustainment. Below is an indication of the support we currently provide:

• Intervention Support for those experiencing Rough Sleeping
• Exempt Accommodation Navigator Service
• Adult Lead Worker Service to improve community engagement and sustain accommodation
• Recovery Programme
• Co-Production
• Restricted Eligibility and Non-UK National Support
• Peer Support and Befriending Service

Reflecting SIFA Fireside’s key values – Courageous, Dynamic, Supportive, Inclusive – the post holder will routinely achieve standards of excellence in all areas of service delivery through diligent monitoring, recording and reporting, and by ensuring all team members are fully supported, committed, knowledgeable and performing at a high level of competence.

About Woman's Trust

The charity was established in 1996 to meet the gap in specialist mental health services. Woman’s Trust is led by and for women and aims to ensure that women affected by domestic abuse can live a life free from further harm and abuse. Our approach is trauma-informed and person-centred, empowering survivors on their journey to recovery from the trauma. We are committed to a positive, inclusive and equitable environment for our staff, service users and volunteers.

Alongside delivering our existing 1-1 counselling, self-development workshops and therapeutic support groups for women who have experienced domestic abuse, we are focused on developing our innovative mental health services for young women and girls, delivering new peer-led support groups and providing therapeutic groups to children and their mothers. We are also committed to developing further awarenessraising workshops and training for professionals, building on our research and policy to improve systems nationally.

About the role

As Counselling Coordinator, you will support the smooth and effective delivery of Woman’s Trust’s specialist counselling services for women affected by domestic abuse, with particular responsibility for supporting crisis and short-term therapeutic provision in East London.

You will coordinate referrals, assessments, caseload allocation, liaison with counsellors, and ensure accurate administrative and clinical record systems. You will maintain safeguarding processes, contribute to service development, and work collaboratively with the Counselling Manager, Head of Therapeutic Services, and external partners to ensure high-quality, trauma-informed, woman-centred support.

Hours: Part-time, 28 hours per week.

Contract: Fixed-term contract.

Location: Woman’s Trust premises including co-location with statutory partners and community partnership locations.

For further information and to apply, please visit our website.

Please note, CVs and cover letters should be sent in Word format.

Closing date: 1st May 2026.

Interviews will be held on a rolling basis.

This post is open to female applicants only, in line with the Equality Act 100 pursuant to Schedule, 9 Part 1 applies. We particularly welcome applications from women from black and minoritised, and disability communities.

An enhanced DBS clearance is required for this role. Police vetting Clearance may also be required.