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Internal Job Title: Sanctuary Support Coordinator
Hours: 35 hours per week (full time).
Location: Home-based focussed around Cardiff and Newport, with regular travel across Wales and occasional travel to England.
Contract: Currently funded until December 2028.
Salary: £36,191.
About us
Housing Justice unites diverse communities to build personal connections, help people out of homelessness, and create justice in the housing system. Our vision is of a community where everyone has a safe and stable home, and a feeling they belong.
Our Seeking Sanctuary project is a Wales-based initiative delivering innovative housing solutions and community-led support for people seeking sanctuary. We combine community hosting, tenancy-based housing, and advocacy to help build a Nation of Sanctuary.
About the role
Reporting directly to the Sanctuary Manager, you will be responsible for the day-to-day delivery of our accommodation pathways, ensuring the best possible outcomes for destitute migrants and newly granted refugees.
This is a dynamic, frontline casework role that spans three core areas of our housing provision:
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The Hosting Project: Supporting people seeking sanctuary who have no recourse to public funds by giving them a welcoming, safe place to stay in the home of one of our volunteer hosts.
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Refugee Lodgings: Helping to provide a safe and supported housing option for newly granted refugees at risk of homelessness by matching them with people who have a spare room.
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Transitional Housing: Providing vital tenancy sustainment support for newly granted refugees transitioning into our shared accommodation properties.
About you
We are seeking a dedicated, highly organised, and empathetic professional with proven experience working directly with people experiencing homelessness, particularly asylum seekers and forced migrants.
You will have a strong working knowledge of the housing system, the UK welfare system (including Universal Credit and Housing Benefit), and how to support people to access their entitlements. Because this role requires managing complex casework and navigating cultural nuances, you must possess strong interpersonal skills, particularly when working with vulnerable people or those with English as a second language.
If you are a creative problem-solver who is passionate about empowering refugees and building sustainable housing pathways, we want to hear from you.
Benefits
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29 days annual leave, 3 of which are fixed between Christmas and New Year.
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This is in addition to bank holidays and pro-rata if part time.
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After 3 years of service, you are entitled to one additional day of holiday for each additional year of service, up to a maximum of 5 additional days, pro-rata if part time.
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We offer flexible working. Not all posts can be made flexible, but where possible we operate core hours of 10am - 3pm, with employees able to flex their working day around these.
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Any flexibility is at the discretion of the line manager and relevant senior manager.
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As this role is offered as Home Working, we will provide some financial support to get you set up with appropriate equipment.
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We offer an employee assistance programme through Spectrum Life, which can be used by you and your family for a range of advice and support.
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We offer a cycle-to-work scheme.
How to apply
If this sounds like the opportunity for you, please read the attached job description and fill out the application form, describing your capabilities for each of the numbered points in the person specification.
Interviews will provisionally be held on Thursday 11 June
The client requests no contact from agencies or media sales.
About Screen Share
Screen Share is the leading refugee digital inclusion charity in the UK. Our mission is to ensure every refugee in the UK has access to a connected digital device and the skills to use it to achieve their goals. We provide devices, internet connectivity, and digital skills support to refugees. Our full-service digital inclusion support gives refugees an opportunity to get on with their lives. If they are digitally excluded, they cannot access education, employment, or support services. Being offline slows down language learning, delays the asylum process, creates social isolation and marginalises refugees at a time in their lives when they have to be online. By providing refugees with the tools and confidence to operate online, our work fosters agency and independence, allowing refugees to rebuild their futures on their own terms.
It's a genuinely exciting time to join Screen Share. Our new 2026–2030 strategy sets an ambitious vision: to scale our impact to reach 5,000 people annually; build a nationwide, integrated programme model across multiple cities; deepen our lived-experience leadership; and deliver a sustainable, circular-economy approach to device reuse. Every element of our work is guided by our values Responsibility, Sustainability, Equity, and Collaboration, which you can read more about in the applicant pack.
We are looking for a hands-on leader who can bring significant income-generating expertise to a new challenge. You’ll sit lead our Outreach team, be a collaborative 'do-er' who leads inclusively, is passionate about our mission and wants to add value to our small team from day one. We want to work with someone who is excited by our growth journey and can be flexible and dynamic as we scale. We are launching our Senior Leadership Team this summer, which includes a Director of Income to take ownership of our income generation, drive forward our social value offer and lead our Outreach team effectively and kindly.
Purpose of the Role
The Director of Income role is responsible for leading our income generation. Our fundraising strategy is to significantly grow and further diversify our income, with a particular focus on corporate and trading income. The postholder will coordinate our fundraising activity, lead our Outreach team and work closely with the CEO to drive forward our income generation so we can safely deliver our ambitious strategy over the next 5 years.
In particular, the postholder will be responsible for coordinating and developing our income function, converting our strategic fundraising objectives into operational plans, managing the Head of Outreach and representing the organisation externally. However, the role is not solely governance and leadership - we need a do-er who is comfortable working in a small team and sharing responsibilities, including submitting fundraising proposals and taking responsibility for our reporting. They will work closely with the CEO, Director of Programmes, Head of Outreach and Communications and Fundraising Coordinator to ensure we are communicating our value proposition coherently and effectively to the important stakeholders that make our work possible.
We do not see this as a traditional fundraising director role - we are looking for a skilled generalist who can meet us where we are at by working confidently across Trusts and Foundations, statutory grants, corporate partnerships and traded services simultaneously. We are a small charity with 10 staff, so while we are looking for a decision-making and accountable leader, the postholder will be expected to support colleagues across the organisation. They will have a collaborateive spirit and the emotional intelligence to thrive in a small team.
The postholder will lead the Outreach team (CEO, Head of Outreach, and Fundraising and Communications Coordinator), ensuring we work efficiently and together. They will also model our values, actively promote our commitment to refugee leadership, and bring stability and leadership at a crucial time for our organisation's development. We are looking for someone humble and ambitious, motivated by our mission and confident in our ability to create a sustainable, full-service digital inclusion organisation for refugees and asylum seekers in the UK.
Check out the recruitment pack attached for further information. If you have any questions about the role or it’s scope, please feel free to get in touch.
Timings:
Advert Closes: 22nd May 2026 at 5pm
First Round Interview (online): 28th or 29th May 2026
Second Round Interview (In person): 4th or 5th June 2026
EDI Statement:
Screen Share is committed to building a fair, inclusive and equitable organisation where everyone feels respected, valued and able to thrive. We aim to make our recruitment process consistent, transparent and accessible.
As the leading charity supporting digital inclusion for refugees in the UK, we value diverse perspectives and especially welcome applications from people with lived experience of displacement and forced migration or digital exclusion
We involve clients from refugee backgrounds in our recruitment as part of inclusive and participatory hiring approaches.
We’re happy to make reasonable adjustments at any stage of the recruitment process to remove barriers for disabled candidates.
Selection decisions are based on skills, experience, potential and values alignment, supported by a fair and transparent process.
If you don’t meet every requirement of the role but feel aligned and excited by our mission, we still encourage you to apply.
We want to hear from talented people who share our commitment to inclusion, equity and meaningful social change.
The client requests no contact from agencies or media sales.