Risk management jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
- Location: Bath & Keynsham (BA2 & BS31)
- Salary: £37,151.00
- Hours per week: Full time (37.5 hours) & participation in an on-call rota
- Training Provided: Opportunity to complete NVQ/QCF Diploma Level 5
Requirements
- Leadership & Management Qualification: You hold, are working towards, or are prepared to complete a recognised Leadership and Management qualification.
- Experience: You have experience managing teams and have experience working with adults with learning disabilities and autism.
- Communication: You are adept at using a variety of communication aids and developing robust support plans.
- Compliance: Experience working with several compliance IT platforms is desirable.
- Driving: You must be a driver with access to your own vehicle
Are you an experienced manager ready to make a real difference? We are seeking a skilled and confident leader to join our two supported living locations in Keynsham and Bath, supporting adults with learning disabilities to live their lives their way. Our services are CQC regulated and focused on person-centred approaches.
About the Role
As Supported Living Manager, you will play a crucial role in ensuring we continue our goal of making a difference every day. You will work closely with an Operations Manager, external practitioners, and the local authority to meet compliance requirements and deliver consistent, high-quality support.
You will be responsible for:
- Inspiring and leading your teams to deliver consistent, person-centred support and supporting staff to gain confidence in their roles.
- Ensuring robust support plans are in place and using a variety of communication aids to support adults who may not communicate using words.
- Supporting staff training and development by ensuring all staff are supported to complete and embed training effectively.
- Maintaining compliance by ensuring rotas are compliant, routines and structures are maintained to promote independence, and by managing compliance with CQC and other regulatory requirements.
- Working flexibly, including participation in the out-of-hours on-call rota, which may involve travelling to locations within your division.
Why Join Us?
What we do matters. The adults we support have so much potential and, with the right support, can achieve great things. We are looking for a manager who can inspire, lead, achieve, and make a real difference to the people we support and their teams. If you are passionate about person-centered care and ready to take the next step in your management career, we would love to hear from you!
What Benefits Will I Have?
We offer a range of benefits that you can mix and match to suit your needs, including:
- Stream: Access your pay as you earn it, plus coaching, vouchers, discounts, cashback, and more.
- Blue Light Card: We reimburse your membership for discounts in shops and restaurants.
- Simply Health: Fully funded health cash plans with 24-hour GP access, money back on prescriptions, dental, opticians, and more.
- Buy and Sell Annual Leave: Transfer windows open twice a year.
- Pension and Life Assurance: Enrolment in our Scottish Widows pension and Life Assurance schemes.
Ready to Lead and Inspire?
If you’re looking for a role where you can truly make an impact, inspire your team, and help individuals realise their potential, we’d love to hear from you. Join us and become a driving force in empowering people to live fulfilling, independent lives on their own terms.
Apply today and start making a difference!
If you are offered a role with us, you will need to complete an enhanced DBS check. We will submit your application and pay for your check.
Please note that we are actively shortlisting candidates throughout the duration of the advert, interviews will be held as soon as possible and we will make an offer immediately if we find the right candidate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Sussex Beacon is at a pivotal moment in its history as we move to re-instate our clinical care and evolving our hospice offer to become the first LGBTQ+ Hospice with a specialism in HIV palliative care.
As Finance Manager at The Sussex Beacon, you will be joining a small but agile senior management team helping us to drive forwards our strategy and business planning.
We’re looking for a Finance Manager with strong experience in financial management, analysis, and reporting to ensure our day-to-day finances and budgets run smoothly while supporting effective long-term decision-making. You’ll bring insight, structure, and clarity, turning data into decisions that make every penny count for the communities we serve.
You will report directly to the CEO and work closely with our volunteer Finance Director to ensure that we meet regulatory requirements and provide accurate information to our Board of trustees.
Please send your CV and a covering letter addressing how you meet the person specification.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Deputy Service Manager
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Job Title: Deputy Service Manager
Location: Southwark, please note that this location does not have step free access
Salary: £31,900
Shift Pattern: 37.5 hours per week Monday to Sunday on a rolling rota with shifts varying as 09.00 -17.00, 07.30-15.30 and 14.00-22.00 This role includes working weekends, evenings and bank holidays. You will also take part in our out of hours service for managers.
About the Role
We are seeking a dedicated Deputy Service Manager to join our service based in Southwark. The service is a short-term (up to two years) supported living service for people who have an enduring mental health diagnosis and who require and can benefit from, the help and support offered. It consists of 14 self-contained flats and one crisis room for adult men with medium to high-level support needs who require 24-hour supported accommodation, helping them to continue to live in the community and to reduce the risk of admission to hospital.
In this role, you will support in leading the team by providing overall leadership to the service and line management responsibilities to support, enable, and empower your team to deliver high quality support to our residents. You will also support with some day to day responsibilities of the team such as providing tailored support to our residents directly. As a Manager, you will support in driving service outcomes in line with contractual requirements, ensuring quality and consistency within a trauma and psychologically informed environment. You will ensure the service runs smoothly in collaboration with the team, wider teams, and external partners. We're looking for someone who is solution focused, has experience within a similar service environment, and can create a safe space for individuals to learn, and grow.
You will support us continue to work in a trauma informed way, and create a psychologically informed environment, which supports us in creating a safe, respectful, and responsive environment which puts our people and communities at the forefront. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Key Responsibilities Include:
- Line management and leadership, offering guidance and support throughout the employee lifecycle, fostering a supportive leadership culture focused on staff wellbeing, learning, and development
- Encourage productivity, engagement, and wellbeing of the team through regular check-ins, training, meetings, and supervisions.
- Support with day to day tasks within the service such as direct support to residents and supporting the team to deliver the best possible outcomes with their residents.
- Ensure Risk Management processes and policies are followed within the service.
- Property and housing management, ensuring accommodation standards, timely maintenance and reporting.
- Striving to ensure excellence and quality in our service delivery.
- Financial Management of service budget with cost saving mechanisms.
About You
We're seeking someone who has a genuine passion for making a difference to lives, and helping to create safer communities for all. You will be a proactive leader, with the ability to motivate and empower a team to drive excellence, both as individuals, and as a team, whilst providing practical solutions to challenges which arise. You will experience of direct line management responsibility for the frontline care and support staff at your service who are providing housing related support to people who have experienced various difficulties and circumstances. We're looking for someone who can build rapport, trust, and create an environment which allows individuals to grow their skills and experience and develop as individuals.
What we are looking for:
- Previous experience in supporting those who struggle with their mental health, ideally in a similar environment
- Ability to provide high quality support and line management to staff
- Ability to motivate and empower a team to achieve KPI's
- Ability to support the Service Manager and help manage staff with daily tasks, caseloads and overall day to day running of the service
- Ability to provide advice, guidance, and support to the team on all aspects of service delivery including resident related queries
- Ability to work flexibly to meet the demands and needs of the service. For example, Provide an emergency on call service as and when required in case of emergency
- IT proficiency - we use various systems so look for someone who can learn and navigate new systems including case management, Microsoft, ATS, HR systems, and other types of organisational software
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Please note that this will take you through to our Central Administration team, who will then communicate your enquiry with us and we will arrange to call you back.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Based at our Head Office, Leatherhead
Status: 12 month fixed-term contract
Salary: Band 7, £47,320 - £54,150 per annum, dependent on experience, plus 5% Fringe Allowance
Hours: Full-time 37.5 hours per week, Monday - Friday, 09:00 - 16:30, hybrid, 2 days in office, 3 days at home.
________________________________________________________________________________
About Us:
Combat Stress is the UK’s leading mental health charity for veterans. For over a century we’ve been helping former service personnel deal with issues like post-traumatic stress disorder (PTSD), anxiety and depression. Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues related to their military service. We provide a range of community, outpatient and residential mental health services to veterans with complex mental health problems. We provide services in-person, and via phone and online.
About the role:
The Social Media and Digital PR Manager will develop, oversee and help execute the social medial and digital content strategies, while also being hands-on responsible for the charity’s online public relations.
This role is subject to a DBS check.
What we offer:
You will work within a reputable charity that is constantly evolving to meet the needs of our veterans, that has a fantastic cause and a committed follower base.
Benefits:
• 27 days annual leave, with an increase to 30 days annual leave upon 5 years of continuous service, plus bank holidays
• Stakeholder pension scheme - contributions matched up to 11% of salary
• Discount shopping vouchers
• Cycle to work scheme
• Access to the Employee Assistance Programme
• Flexible working
• Access to Blue Light Card scheme
• Death in Service Scheme
Plus many more.
Today we provide specialist treatment and support for veterans from every service and conflict, focusing on those with complex mental health issues


The client requests no contact from agencies or media sales.
Benefits
- Flexible working arrangements
- 40 days paid leave per year: 25 days annual leave, 8 bank holidays, 3 days between Christmas and New Year and 4 wellbeing days
- Strong commitment to professional development with a dedicated training budget
- Annual performance and pay progression reviews
- Up to 5% pension contribution
- Cycle to work scheme
- Employee Assistance Programme offering access to free therapy
- Work phone and laptop
- A supportive and inclusive culture with regular team social events
- Scope to take real ownership in a fast-growing charity
Personal development programme:
- You will have a line manager dedicated to growing your strengths and supporting your professional skills development
- You can work with your manager to set your own objectives within the scope of the job description
- You will have a dedicated buddy within the team
- You will take part in external and internal training to help grow your knowledge and skills
Please note that care-experienced applicants who meet the essential criteria will be guaranteed an interview. We are actively trying to increase the diversity of our team and we encourage applications from people from minoritised ethnic backgrounds. We are dedicated to being a workplace where everyone feels a sense of belonging and where diversity is celebrated. In our last staff survey, 95% said they feel a sense of belonging at Settle. Please see our website for more information on our approach to Equity, Diversity and Inclusion.
We’re on the hunt for a Programme Manager to join us at this exciting stage of Settle’s development. Over the next few years, we hope to grow the number of young people we are working with and develop new services to support young people with a range of support needs.
The Programme Manager will report to our COO. You’ll be managing a team of Settle Coaches working on the frontline, delivering one-to-one sessions with care-experienced young people across London. You’ll use your skills to ensure that the Settle Programme is the best it can be, coach our frontline teams and ensure high quality delivery is maintained for the young people we work with.
You will work with our COO and wider Programme Management team to deliver and develop our safeguarding practice and ensure that the frontline perspective and young people’s experiences are embedded across the organisation. You’ll manage existing referral partnerships and help develop new partnerships as and when needed, as well as share best practice with the partners you manage. You will also have the opportunity to be involved in strategic projects across the organisation.
Our vision is a 21st century Britain where no young person is homeless and all young people get a fair chance at doing well.
Are you driven by using financial insight to influence decision and strategy?
Join a growing business for good, that supports charities access high‑quality finance and operations support. As they expand their London presence, they're looking for an experienced Finance Business Partner to lead financial delivery for a portfolio of charity clients. This is a role with real autonomy, variety, and influence.
About the Role
This is a genuine business partnering position where you’ll take ownership of the end-to-end finance function for your portfolio, acting as the primary financial contact and trusted advisor to senior charity leaders. Based in their Westminster hub and connected to the wider team remotely, you’ll play a key role in strengthening financial resilience across multiple impactful organisations.
You will:
· Prepare and present monthly management accounts with clear insight
· Lead budgeting, forecasting and long-term financial planning
· Present financial updates to Executive Teams and Boards, offering constructive challenge
· Support funding bids and donor reporting with strong financial modelling
· Produce year-end accounts and manage auditor/examiner relationships
· Support and line-manage at least one Finance Assistant,
Every day, you’ll help charities make confident, data-informed decisions that protect their mission and future.
About You
We’re looking for a confident, commercially minded finance professional who enjoys variety, responsibility and building meaningful relationships.
You will bring:
· Professional qualification (ACA/ACCA/CIMA) or equivalent experience
· Strong experience producing management accounts and external reporting
· Confidence presenting financial information to senior leaders and Boards
· Experience with SME accounting systems (Xero and/or QuickBooks ideal)
· Strong organisational skills and the ability to manage multiple clients
· Aptitude for working autonomously and making sound decisions
· Excellent communication skills, able to translate numbers for non-financial colleagues
· Experience in or alongside the charity sector (desirable but not essential)
You’ll thrive if you enjoy problem‑solving, autonomy, and being a steady, trusted presence for purpose‑driven organisations.
Doing Good Recruitment is committed to the highest standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community, regardless of age, disability, gender, race, religion, sexuality, or other protected characteristics, as well as socio-economic background. We understand that applicants may not always meet every criterion listed in the job description, if you meet most, we encourage you to apply.
We believe that the organisations and people, that come together to make the world a better place, deserve the very best helping hand for hiring.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Job Title: Senior Manager: Specialist & Outreach Services
Reports to: Director of Services
Location: Nankeville Office & Women’s Support Centre, Woking (Hybrid)
Hours: Full time (35 hours per week), to be worked flexibly for needs of business
Salary: £41,000 - £45,000 p.a.
Please note that this post is open to women only under Schedule 9, Part 1 of the Equality Act 2010, due to the nature of the services delivered within the Women’s Support Centre and the needs of the service users.
Who we are
Catalyst Support is a leading Surrey charity dedicated to championing wellness across communities, transforming lives by addressing mental, physical, and emotional health needs. Guided by the belief that wellness is a right for all, we empower individuals and communities with innovative, accessible services. Our values are kindness, integrity, and commitment.
About the role
This is a senior, hands-on leadership role with immediate operational responsibility and strategic outreach portfolio leadership.
As the Senior Manager: Specialist & Outreach Services, you will provide strong, visible leadership to Catalyst Support’s specialist and outreach provision, with an initial core focus on the Cuckooing Assertive Outreach Service. Managing the cuckooing team, you will provide direct operational oversight while developing and leading the service, ensuring safe, trauma-informed, high quality delivery and effective partnership working across Surrey.
You’ll support and guide a team of staff, helping them stay motivated, work well together, and deliver meaningful support, while holding accountability for performance and practice. Building a positive team culture will be key, encouraging collaboration, learning, and shared responsibility. You’ll also manage key relationships with commissioners, partners, and stakeholders, and work closely with the Director of Services to help shape and deliver strategic priorities.
You will work closely with, and be based regularly within, Catalyst’s Women’s Support Centre, supporting services working with women affected by domestic abuse, on their journey of recovery and living with complex trauma.
Alongside this, the role is designed to grow into the strategic and operational leadership of Catalyst’s wider Specialist & Outreach portfolio, bringing coherence, quality and sustainability across services working with people experiencing multiple disadvantage.
The role is line managed by the Director of Services and you will play a key role in shaping the future operating model for specialist and outreach services.
About you
We are looking for candidates with:
- A relevant professional qualification in mental health, substance use, criminal justice, social care or a related field and/or substantial equivalent professional experience, with a strong applied understanding of trauma-informed and outreach-based practice.
- Significant experience working in specialist, outreach or community-based services, supporting people experiencing multiple disadvantage, including exploitation, domestic abuse, substance use, mental ill-health and criminal justice involvement.
- Proven experience of managing staff and services in complex environments, including line management, supervision, and leading programmes or projects within operational settings.
- Strong Safeguarding knowledge and sound professional judgment with experience of holding safeguarding decisions in multi-agency contexts.
- Demonstrable ability to combine hands-on operational leadership with strategic thinking, including service development, performance improvement and change.
- High level of emotional intelligence, resilience and integrity, with the ability to hold complexity, lead others through change, and work in partnership with a range of stakeholders and partners.
Benefits
- 26 days annual leave plus bank holidays (rising with service)
- Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
- Birthday leave, employee discounts, and flexible working where possible
- Supportive probation, sick pay after probation, and wellbeing/EAP resources
Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment.
Please refer to the Job Description for further information about this role.
To apply, please submit your CV and a cover letter which set out how your skills and experience align with the requirements of this role as per the Job Description.
The client requests no contact from agencies or media sales.
We are looking for a First Contact Navigator to support the smooth delivery of our support services for survivors by ensuring all referrals received by CRCC are managed sensitively and efficiently. The Navigator will act as the first point of contact for survivors and referrers alike and play a key role in ensuring those accessing support are able to do so in a way that is safe and meets their individual needs.
The Navigator will support survivors and/or their parents and carers through an initial risk and needs-led assessment process, ensuring the organisation has a good awareness of their circumstances. They will demonstrate a high level of empathy and care, offering initial support, information and advice to survivors and meeting any immediate needs prior to allocating individuals for ongoing support.
This post is part of a countywide ISVA team providing a pro-active service to children, young people and adult survivors of sexual violence and abuse, within and outside of the Criminal Justice System.
Please note: It is an occupational requirement that the post holder is female, in line with the Equality Act 2010, Schedule 9, Part 1, Paragraph 1.
Providing specialist emotional, therapeutic and advocacy support to women and girls across Cambridgeshire impacted by sexual violence and abuse.

The client requests no contact from agencies or media sales.
The purpose of this role is to bring together two of FareShare South West’s (FSSW) most critical functions — community membership and food supply — to help transform our current impact, rescuing and sharing food for million more meals. The post holder will lead the development and implementation of both the membership and food strategies, ensuring our membership offer is responsive to community need, operational capacity and the changing landscape of surplus food.
This role is responsible for building and sustaining strong regional and national food partnerships, aligning supply with member demand, and ensuring food reaches the highest priority organisations. The post holder will lead and develop expert teams, strengthen cross-departmental collaboration, and drive service improvements, innovation and growth.
As a key member of the Wider Senior Leadership Team (SLT), the role ensures robust governance, accountability and performance across membership and food, contributing to
organisational strategy, financial sustainability and long-term impact for communities across the South West.
1) Strategic Leadership & Governance
- Provide visible, values-led leadership with clear accountability to the CEO and Board; ensuring teams are aligned behind a consistent culture and change agenda.
- Lead the creation and implementation of the membership and food strategies; delivering to budget, achieving ambitious targets, and embedding innovation for long-term growth.
- Contribute to the wider organisational strategy. Work with the CEO/SLT to set annual budgets and reforecasts, providing regular financial, key performance indicators (KPIs) and narrative reports to the CEO and Board.
- Lead the development and introduction of emerging surplus food types e.g., frozen food, re-labelling, catering packs into our operation, ensuring this is fully aligned across membership, food and operations teams.
- Identify and mitigate risks across the organisation, working with the Wider SLT to maintain an up-to-date risk register.
- Support the Deputy CEO to prepare timely inputs for the audited accounts and impact report and attend finance subcommittee meetings as required.
- Act as a passionate advocate of FareShare South West, representing the organisation confidently to internal and external stakeholders.
- Strengthen alignment between the membership and food teams by identifying and implementing innovative, effective solutions to ensure food reaches the highest priority organisations.
2) Food Partners and Supply
- With support from the CEO, lead on the key relationship with the national partner FareShare and The Felix Project, ensuring food supply is maximised and aligned with organisational needs.
- Be accountable for all incoming food supply, including national (70-75% of our total supply via FareShare and The Felix Project) and locally sourced (25-30%).
- Raise awareness of FSSW’s capability to redistribute surplus food and, with support from our communications team, position the organisation as the surplus food partner of choice in the region, leading on food campaigns, external activity, networks and events.
- Working with the Food Manager, maintain and grow local food partnerships across the South West to secure supply aligned with infrastructure, growth plans and community need—taking the lead on stewarding key suppliers and maintaining accurate records.
- Be accountable for food safety and compliance across the organisation, including product recalls, legislation changes, liaison with national partners and the Health and Safety consultant.
- Work closely with both the food and fundraising teams to develop and deliver a gleaning programme across the organisation.
- Work closely with the operations team to ensure all incoming food is compliant, within capacity limits, and aligned to local operational realities.
- Be accountable for key food related projects and reporting for relevant funders, working with the Finance Manager to ensure accurate procurement data.
- Be accountable for the food pipeline and for managing internal and external communications related to food availability, allocation, planning and future growth.
3) Community Membership Development
- Establish a refreshed, high value membership service and value proposition, aligned to surplus food supply, logistics capacity and community need.
- Ensure the membership team implements a data-driven strategy for recruitment and retention, incorporating member feedback, root cause analysis and performance insights.
- Develop and lead long-term, strategic partnerships aligned with the current and future needs of the membership programme, representing the organisation in South West networks relevant to FSSW’s mission.
- Work with the CEO and SLT to develop and scale membership programmes across regions (e.g., Crisis Resilience Fund).
- Lead efforts to reduce food waste across the organisation through improved membership offerings, bolt-on memberships and direct delivery models.
- Maintain a strong, collaborative relationship across the FareShare network, capturing and sharing best practice within membership development.
- Support major, complex development projects across the organisation (particularly those involving membership and food teams), ensuring inclusive working with internal teams and providing supporting business plans and financial forecasts.
- Be accountable for the quality and compliance of the membership CRM (Salesforce), ensuring accurate data for internal use and funder reporting.
- Develop metrics to support effective food allocation, and to manage current and future demand in line with logistics capacity.
4) People and Culture Management
- Lead, coach and develop managers and teams within your department and oversee their recruitment, appraisals, supervision, wellbeing and professional development.
- Build a collaborative, high performing culture across the membership and food teams, working closely with operations and volunteering.
- Champion values-led leadership and effective cross-departmental communication.
- Promote an inclusive, supportive and purpose-driven culture that motivates staff to contribute to the charity’s mission.
- Model and promote safe working behaviours across both functions, ensuring food safety conversations are part of everyday management.
Health, Safety & Compliance
- Ensure risk assessments, safe systems of work, and training are in place and reviewed regularly across food and membership functions.
- Ensure compliance with FareShare UK standards, the Health and Safety at Work Act, Food Safety and Hygiene Regulations.
- Ensure teams understand and comply with organisational policies, food safety requirements, health and safety legislation and safeguarding responsibilities.
- Working alongside the Head of Operations, lead regular food safety briefings and toolbox talks to reinforce safe behaviours and encourage open reporting.
Person Specification
Essential Criteria
- Proven leadership experience, including building high-performing teams.
- Experience in a food, logistics, FMCG (fast-moving consumer goods) or operational supply-chain environment.
- Strong analytical and organisational skills, with confidence using data to inform decisions, manage budgets and track performance.
- Excellent communication and relationship-building skills, able to influence and collaborate effectively with internal and external stakeholders.
Desirable Criteria
- Knowledge of food safety, health & safety and regulatory requirements relevant to food handling and redistribution.
- Experience working in a charity, social enterprise or purpose-driven environment, with an understanding of community need and social impact.
- Familiarity with CRM systems (e.g., Salesforce) and confidence using digital tools to improve service delivery.
- Experience working cross-functionally, aligning teams around shared goals and improving processes between departments.
- Understanding of customer journeys or service-user engagement.
Our mission is a future where no food is wasted, and all people can thrive.



The client requests no contact from agencies or media sales.
Bradford Centre Manager
*PLEASE NOTE - Applicants will only be considered if you provide both a CV and Cover Letter*
Salary: £36,050 per annum, pro-rata
Location: Bradford Together Women's Centre
Hours: 37 hours per week, full-time
Closing date: Friday 6th March 2026, 12PM (noon)
Interview date: Friday 13th March 2026
Please note: this role is only open to women, in accordance with the sex-based exemptions of the Equality Act 2010 pursuant to Schedule 9, Part 1.
About us
Together Women is an award-winning charity that supports women and girls across Yorkshire and Humberside, with particular focus on women who are involved in or at risk of entering the criminal justice system. Our vision is for women and girls to feel safe, valued and in control of their own life choices.
From our women centres, we provide tailored support across a range of different pathways, including housing, domestic abuse, debt, and unemployment. As a charity led by women, for women, we provide trauma informed, holistic support to help break cycles of trauma, abuse, and re-offending, and evoke systems change.
Role Summary
Together Women Leeds provides holistic wraparound support to women and girls and specialises in supporting women involved with the criminal justice system, through 1:1 Keywork, group programmes and access to specialist gender-specific support via TW Women’s Centres.
We are seeking an individual with a proactive, compassionate, collaborative approach. We are looking for someone who is adaptable and highly organised, brings strong reporting skills, and is a great relationship builder. Experience of working in the women’s sector or the criminal justice system is desirable, but not essential – most importantly we’re looking for an outstanding manager.
At Together Women, staff wellbeing is a priority. With the support of a Senior Keyworker, you will ensure our staff team are effectively managed, supported and encouraged to develop within their roles, enabling them to provide high quality, trauma-responsive support.
You will be responsible for the management of a range of services, ensuring high quality standards are consistently met and partnerships are established and maintained. You will lead the strategic development and operational effectiveness of the Bradford Centre, which is funded by a range of commissioners both statutory and non-statutory.
You will lead on contract and performance management including relationships with commissioners. Alongside the Director of Services and wider management team you will also contribute to the effective leadership of the organisation, ensuring our operational and strategic objectives are met.
Key accountabilities
Service Delivery and Management
- Lead the operational management of TW services in Bradford ensuring intensive high-quality, trauma responsive support is provided to women and girls accessing the services.
- Develop and manage a service plan for Bradford that incorporates key milestones and ensures delivery of project outputs and outcomes
- Monitor delegated budget responsibility, ensuring that the services operate within the agreed budget.
Staff Management
- Line manage direct reports and ensure that all staff receive regular support, supervision and performance review, case management, training and development in line with TW policies and procedures.
- Deliver team meetings, reflective practice, and staff learning and development opportunities.
- Effectively manage a team working on different contracts ensuring team cohesion and consistency in approach and practice.
Communication/Contracts and Partnerships
- Take overall responsibility for establishing and maintaining effective partnerships and referral pathways.
- Lead on the contract and performance management including all relationships with commissioners.
- Organise and attend external meetings/events as appropriate, actively participating and disseminating information to colleagues. This includes sitting on steering groups and attending multi-agency panels to discuss the needs and challenges faced by our service users,
- Design and deliver training for professionals in the region to improve responses to women and girls affected by the social justice system.
Monitoring and Evaluation
- Ensure that all staff maintain accurate, confidential customer records, following Together Women policies and procedures, and contribute to development of contract monitoring and recording.
- Produce monitoring and evaluation reports in line with funder and other key stakeholder requirements.
Funding
- Identify relevant fundraising opportunities and support TW senior management team to prepare funding applications, identify commissioning opportunities, which support the long-term sustainability of existing and new services.
- Attend meetings with potential new funders to secure new funding streams, ensuring that the project outcomes are achievable and measurable.
- Work with colleagues within TW and/or external partners to establish new services/projects when funding applications are successful.
Our Values and Behavioural Expectations
- Act as a positive image for Together Women, portraying a professional, compassionate and respectful image at all times.
- Actively support and promote good sustainability practices in line with Together Women’s ethical and environmental commitments.
- Champion and embed Together Women’s commitment to equity, diversity and inclusion, and feel empowered to raise concerns in line with organisational policies and procedures.
- Uphold Together Women’s values in all aspects of the role.
- Work flexibly and collaboratively, supporting colleagues within the Bradford Centre and across the wider organisation when required.
- Undertake any reasonable duties aligned to the role that support Together Women in achieving its strategic and operational objectives.
Role Requirements
Experience
Essential:
- Leading and managing service delivery in the charity, voluntary or public sector.
- Leading, motivating and developing staff and responding to staff feedback and issues.
- Translating strategic plans into operational plans, and implementing change projects.
- Delivering monitoring and evaluation of contract/project performance, and auditing service quality.
- Developing and implementing best practice approaches on equity, diversion and inclusion.
Desirable:
- Experience working in the women’s services sector and/or in the criminal justice system.
- An understanding of issues impacting on women in/at risk of entering the criminal justice system
- Embedding involvement of service users in development, delivery and evaluation of services.
Skills and Abilities
- Ability to motivate and inspire teams of staff and volunteers
- Strong communication skills, written, verbal and active listening
- Contract management, including monitoring of performance and quality
- Budget management and financial planning
- Ability to manage your own time and workload efficiently, prioritise and meet deadlines
- Solution-focused, and able to problem-solve challenging situations calmly and effectively
- Collaborative, flexible, diplomatic and assertive
- Ability to influence and negotiate effectively
- Manage risk, make decisions, and recognise the potential impact of decisions
- A desire to respond positively to change, learn from mistakes and celebrate success
Other Requirements
- Fluent use of Microsoft 365 and IT equipment
- Able to travel locally, regionally and nationally as required
- Able to work some evenings and weekends (infrequent)
- Commitment to and understanding of safeguarding
- Commitment to anti-discriminatory practice and anti-racism, and the application of equity, diversity and inclusion principle to all areas of work
- Commitment to upholding the rights of people facing disadvantage and discrimination in the Criminal Justice System
Please ensure you have included a two-page covering letter expressing how you meet the role requirements and any relevant experience of the key accountabilities. Applications that do not include a cover letter will not be considered.
The client requests no contact from agencies or media sales.
Location: Camden and Islington
Salary: £32,319 - £34,538 per annum
(Please note that applicants are usually appointed at the bottom of the relevant band)
Hours: 37.5 hours per week
Contract: Fixed Term Contract (Until 31st March 2027)
Closing Date: Sunday 8th March 2026
Closing Time: 00:00am
Are you looking for a rewarding role working for an intersectional feminist organisation? If so, we have an incredible opportunity for you to join our team as an Multiple Disadvantage Refuge Worker at Solace Women's Aid.
You will be joining a team of committed and inspiring individuals whose dedication has saved the lives of thousands of women, men and children in the capital. We are looking for friendly and diligent individuals to join our services and help us make a difference.
Our core values reflect our history and were developed in consultation with staff and service users. Feminism and intersectionality are key to our work and we are committed to the principles of being survivor-led, trauma-informed, empowering, diverse, anti-racist and anti-discriminatory.
About the Service
The Multiple Disadvantage role is aimed at providing specialist support services to women living in refuge with multiple needs, who have experienced domestic or sexual violence, and who have mental illness or use substances problematically. You will liaise with partner agencies ensuring services delivered are of the highest standard in line with the organisation aims and objectives.
About the Role
You will work with women living in refuge within 2 London boroughs, to devise a support plan that meets their immediate practical and emotional needs and start the process of recovery, linking women into more specialist support services where required. The Multiple Disadvantage Worker will undertake risk assessments, safety plans and identify support needs of women such as accessing benefits, budgeting, and explore re settlement pathways from the refuge. You will promote social inclusion, encourage independence and development of personal resilience. You will build up support network for women, promoting and enabling engagement with other services. You will work in partnership with the refuge workers to deliver holistic support to the Multiple Disadvantage (MD) service users in each refuge. You will be expected to work with and support 5 service users in each borough.You will also be required to take on additional tasks in the refuge i.e. health and safety checks, reporting repairs, welfare checks etc.
About You
You're an individual who has previous relevant experience and direct work within specialist support services to women/families with multiple needs. You'll also have case work experience, providing proactive and emotional support to women who have experienced domestic abuse and provide the support to enable them to recover and rebuild their lives.You bring experience of effective multi‑agency working and a proactive approach to building strong, collaborative partnerships, always representing the organisation with professionalism.
What we can offer you
We provide a comprehensive benefits package to all our employees, including:
- Flexible working
- Focus on learning and development (internal career progression and training)
- Generous holiday entitlement
- Employer pension contribution
- Family-friendly leave and enhanced maternity pay
- Access to Inclusion Networks
- Daily clinical debriefing
- Employee Assistance Programme providing free 24/7 support and advice
- Employee Benefits Platform offering staff discounts, benefits and savings
- Flow & Restore yoga classes
- Meditation sessions
- Cycle to Work Scheme
How to apply
When applying for this role, kindly highlight in your Supporting Statement how your values, knowledge, transferrable skills, and experience align with each point within the following sections of the Job Profile Document:
- Values, Behaviours & Competencies
- Knowledge, Experience and Skills
Solace Women's Aid values diversity, promotes equity, and challenges discrimination. We encourage and welcome applications from candidates of diverse cultures, abilities, perspectives, and lived experiences. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay, and benefits. Our Inclusion Networks support staff with protected characteristics and offer inclusive spaces to connect.
We are a Disability Confident Employer and committed to an inclusive and accessible recruitment process. We anticipate and provide reasonable adjustments as needed and support employees who acquire a disability or long-term health condition, enabling them to stay in work.
This service is run by women for women and is therefore restricted to female applicants under the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975 apply. The post is exempt from the Rehabilitation of Offenders Act.
As part of safer recruitment practices, we carry out pre-employment checks including references, Disclosure and Barring Service (DBS) and right to work in the UK checks.
No agencies.
The client requests no contact from agencies or media sales.
We are seeking a dedicated Site Manager to join our service based in Basildon, Essex. The service engages young people in learning through vocational teamwork and social development, focusing on KS3 and KS4, with a person-centred approach that celebrates individuality and uses humour, patience and support to get meaningful outcomes for our students. We work with we work with a wide range of young people, the majority with additional needs (SEN, SEMH, EBSA), helping them to achieve L1 BTEC qualifications in order to avoid NEET outcomes.
As the Circles Study and Salon Site Manager, you will be responsible for overall leadership of the service, day to day operations and development of the future provision. In this role you will lead the tutors, empowering and enabling them to deliver high quality support for our students by setting high standards for work and reflecting this to our external partners through effective communication, evidencing outcomes that are in line with, and exceed, contractual requirements. Additionally, you will complete all time critical evidencing for the site and monitor and feedback on the supporting documentation from tutors and students, while actively promoting diversity, inclusion, and equality, fostering a safe and supportive learning environment in which all individuals feel valued and respected.
Key responsibilities
- Oversee the daily running of the site
- Liaising with external organisations and stakeholders
- Recruitment of new members
- Management of staff, through regular appraisals and by setting SMART goals
- Maintain accurate records of performance, evidencing completion of contracted targets
- Manage and monitor site and project budgets,
- Develop the site and service, maintaining and improving our offer and standards
- Motivate & inspire staff and students
- Create a safe, supportive, and inclusive environment
Person Specification
- Strong leadership skills to motivate, support, and manage staff effectively
- Experience in an education/alternative provision setting, ideally as a DDSL
- Ability to set clear goals and support staff development
- Excellent organisational skills
- Strong time-management and ability to prioritise
- Clear and confident verbal and written communicator with good attention to detail
- Financial and budgeting planning skills
- Current understanding of equality, diversity, and inclusion principles
- Confidence in handling challenges calmly and professionally, with previous experience in conflict resolution
- Competent in the use of Microsoft Word, Excel, and email
As part of our process, we complete an enhanced DBS check and some roles may require further vetting. Please make sure that the application form is completed along with a cover letter, to ensure that your application is reviewed.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Full time (flexible working options available)
Primrose Hill, London
Closing Date: 1 March 2026
Ref 7317
Save the Children UK has an exciting opportunity for a collaborative and influential retail leader to join us as our Store Manager in Primrose Hill, London, where you will lead one of our most iconic London shops – a fashion-forward destination known for its designer donations, vintage finds and curated aesthetic – inspiring a diverse volunteer team to deliver outstanding commercial results and community impact.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard, delivering lasting results for millions of children, including those hardest to reach.
About the role
As Store Manager, you will lead one of our high-profile London shops – a large shop known for its designer donations, vintage fashion, art and antiques, and eclectic, fashion-forward offer. Located in an affluent and design-conscious area, this shop has built a reputation as a true destination store – even being featured in publications such as Vogue as one of London's best charity shops.
You will balance retail excellence with creativity and localism – maintaining the shop's strong reputation while driving income growth and expanding an already diverse volunteer team of 20+ individuals.
In this role, you will:
• Build, lead and inspire a diverse and motivated volunteer team, championing volunteer recruitment and development to ensure the shop thrives.
• Drive income and profitability by monitoring financial performance, identifying opportunities, and maximising every area of the business.
• Deliver retail excellence through effective day-to-day operational management, ensuring compliance, efficiency and high standards across the shop.
• Maintain and evolve the shop's distinctive, design-led proposition – translating local community trends into compelling product, merchandising and customer experience.
• Act as an ambassador for Save the Children UK within the local community, strengthening relationships and enhancing the shop's reputation as a destination charity retailer.
• Champion safeguarding, risk management and compliance, role modelling our values and creating a safe, inclusive environment for volunteers and customers alike.
About you
To be successful, it is important that you have:
• Proven leadership experience managing staff or volunteers in a retail or customer-facing environment (fashion or charity retail experience is highly desirable).
• A strong commercial mindset, with experience working to targets, analysing performance and adapting to drive results.
• Excellent customer service skills and the ability to create an engaging, welcoming in-store experience.
• Confidence using a range of IT systems, including MS Office and reporting or volunteer management platforms.
• The ability to build and maintain positive relationships with people from diverse backgrounds, motivating and inspiring others.
• A self-motivated, flexible and resilient approach, with the ability to work at pace in a dynamic retail environment.
• Commitment to Save the Children's vision, mission and values.
This role will be based on-site in the Primrose Hill, London shop. We're looking for someone able to work 5 days (35 hours) per week to include weekend working.
What we offer you:
Our benefits package is extensive and generous, including:
• Competitive Pay – Our transparent pay policy ensures fair and equitable compensation.
• Generous Holidays – Start with 27 days off per year (pro rata for part-timers) and enjoy up to 32 days after 10 years.
• Pension & Life Assurance – Secure your future with excellent contributions.
• Employee Discounts – Save on groceries, high-street brands, home, tech, gyms, holidays, and more! Over 6,000 deals are available through our benefits platform.
• Maternity/Adoption Benefits – Get 21 weeks of full pay after just six months of employment.
• Paternity/Adoption Leave – Enjoy 10 weeks of full pay (plus statutory 2 weeks) after six months with us.
• Additional benefits: include cycle to work scheme, employee assistance programme, eye care, flu jabs, season ticket loan
Closing date: 1st March 2026
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for a Domestic Abuse Caseworker
Salary: £27,000 - £30,000
Location: Hammersmith, London
Contract: Permanent
Hours p/w: 35 hours per week
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Domestic Abuse Caseworker will work within a dynamic, fast paced, crisis intervention, advocacy and support service to ensure the voice of survivors informs every stage of the process. You will work within the team to make proactive contact and provide high quality advocacy and support based upon a client led needs and risk assessment to women from aged 16. You will work across the three boroughs under the guidance of the Angelou Manager, and hold a caseload of survivors as well as working as part of Advance’s duty team on a rota basis which will involve completing intake assessments and providing crisis intervention support. You will hold a caseload of clients who are medium risk, advise on criminal justice and civil remedies, and coordinating the provision of multi-agency support.
About You:
To be successful as the Domestic Abuse Caseworker you will need the below experience and skills.
You will have an excellent understanding of domestic abuse and its effects on survivors and their children, and of best practice within the domestic abuse sector. You will be skilled in risk management and safety planning, remaining calm in a crisis and in handling sensitive information on a daily basis. You will have the ability to work well within a team and responsibly on your own initiative, maintaining professional boundaries with clients and partner agencies.
How to apply:
Please apply with a cover letter and an up to date copy of your CV via our careers site.
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Closing date for applications: 15th March 2026
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Interviews will take place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate
What we can offer you - Employee Benefits:
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A 35-hour working week
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An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
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Additional days off to celebrate International Women’s Day, and for religious observance and moving home
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Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
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Pension scheme
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Enhanced maternity/adoption provision
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Access to our Employee Assistance Programme
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Employee eye-care scheme
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Clinical supervision for front line staff and first line management roles
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Refer a Friend Scheme - £250 for each referral who passes probation
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Organisation wide away days
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Thorough induction and training
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Career development pathways
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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have any additional needs please contact the talent team and we will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Our vision is a world in which women and children lead safe, equal, violence-free lives so that they can flourish and actively contribute to society.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Programme Assistant, Enquiries
Line manager: Team Leader, Enquiries (Senior Officer, Enquiries in Team Leader’s absence)
Salary: £30,000
Type of contract: Permanent
Start date: 16th February 2026 or shortly thereafter
Benefits:
• Challenging and rewarding work, always life-changing, sometimes lifesaving
• Competitive salary
• Team and individual training opportunities
• Commitment to performance and personal development
• Hybrid working, home and office (minimum 2 days each week in the office)
• Eight hours each day Monday – Friday, with flexible working by arrangement around core hours of 10am – 4pm
• 25 days plus Bank Holidays annual leave entitlement
• 8% employer pension contribution
• Convenient office location at Elephant and Castle, close to Tube (Bakerloo and Northern lines) and bus routes
Role purpose statement: The Programme Assistant, Enquiries plays a vital role in the Fellowship Programme working directly with academics facing immediate risk in their home countries to carry out due diligence or signposting. This includes managing an individual caseload, dealing with prospective applications and general enquiries, providing administrative support to the Enquiries team as well as support across the Fellowship Programme when needed.
Organisational Background
The Council for At-Risk Academics is a UK-registered charity founded in 1933 under the leadership of William Beveridge, to rescue academics suffering persecution under the rise of Nazism and facilitate their continued work in safety. Sixteen Cara Fellows from the 1930s and 1940s became Nobel Laureates, and many more innovators in their fields, including, Nikolaus Pevsner, Lise Meitner and Karl Popper. A number of Cara’s founders and Council members also personally provided places and/or funds to help individual academics; and Cara, known in the 1930s as the AAC, later the SPSL, was closely involved in the successful effort in 1933 to bring to London the Warburg Institute art library, which had been prohibited by the Nazis, and six of its staff. The Fellowship Programme is the continuation of the rescue mission operation started in 1933.
Cara has been a lifeline to academics at risk for over 90 years, as and when world events have placed them in the line of fire: Hungarian Uprising, Cold War, Apartheid South Africa, Iran, Latin American Juntas, Vietnam, Kosovo, DRC, Rwanda, Sudan, Zimbabwe etc. and, more recently Iraq, Turkey, Yemen, Palestine, Syria, Afghanistan and Ukraine. Cara support is typically framed as temporary sanctuary offered at times of heightened risk.
Cara Objectives ‘To assist academics who have been, or are, or are at risk of being, subject to discrimination, persecution, suffering or violence on account of race, religion, nationality, membership of a particular social group, or political opinion, to relieve needs among them and their dependants and ensure that their specialist knowledge and abilities can continue to be used for the benefit of the public.’
‘To advance education by supporting academics and their educational institutions in countries where their continuing work is at risk or compromised, to ensure that such academics and institutions can continue to fulfil their critical role as educators for the public benefit.’
This is a critical time to join our dedicated and friendly Fellowship Programme team as we expand our capacity to support at-risk academics from the Middle East, Sudan, Myanmar, Afghanistan, Ukraine, Russia and many other countries.
Role & Responsibilities
Casework
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Signposting prospective applicants to the application form.
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Manage own caseload, preparing cases for eligibility review, including arranging calls to speak with applicants, booking English language tests, and gathering all relevant documentation.
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Escalating complex cases to the Team Leader as required.
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Maintain accurate and GDPR-Compliant records of casework activity.
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Researching international affairs to develop understanding about risks applicants face.
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Researching potential hosts for academic placements and liaising with external stakeholders in relation to applicants.
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Attend weekly case review meetings with the team.
Administration
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Provide general administrative and logistical support, including answering phone enquiries.
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Manage the general enquiries inbox, alongside another colleague, answering emails about the enquiries’ process, the Fellowship Programme and Cara.
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Signpost enquiries to relevant colleagues internally and to other organisations where applicable.
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Contribute to report writing.
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Present and collect data on general enquiries and applications to the Programme.
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Ensure safekeeping of confidential information.
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Maintain excellent detailed records of correspondence, documents, and activities.
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Provide administrative support to colleagues on projects as required.
Managerial Support
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Contributing to Fellowship Programme policy changes and decision-making.
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Provide advice and guidance to colleagues.
Ad Hoc Responsibilities
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Show adaptability and willingness to take on additional work when necessary.
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Support the Fellowship Programme and Cara as a whole with ad hoc responsibilities.
Responsibilities also include related activities that might arise in relation to the Fellowship Programme as required by the Chief Executive and Deputy Chief Executive & Fellowship Programme Manager, and other senior colleagues.
Person Specification
Essential:
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Bachelor’s degree
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Fluent English (spoken and written)
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Proactive with a willingness to learn
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Confident and empathetic with strong interpersonal and communication skills
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Ability to work under pressure in a fast-paced environment
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Keen team player who is ready to support and help colleagues
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Excellent record keeping and attention to detail
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Ability to work independently and in a team
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Good time management with ability to prioritise and independently work to deadlines
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Understanding of issues of confidentiality
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Interest in and commitment to the work of Cara
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Confident use of Microsoft package
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Awareness of current global issues
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Ability to handle difficult conversations with sensitivity and resilience
Desirable
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Master’s or equivalent experience
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Casework experience
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Arabic language skills are desirable. Other foreign languages (such as Farsi/Dari, Pashto, Ukrainian and Russian) will also be considered
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Salesforce/CRM software experience
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Experience in a supporting role with people with lived experience of forced migration or other forms of severe adversity
Please send a CV and cover note in response to the four screening questions. Applications that do not follow this guidance will not be considered.
Please respond to the following questions in your cover letter.
1. What draws you to Cara and the work of supporting at-risk academics, and how does your experience and skills relate to this role? (max 500 words)
2. Tell us about a time where you had to balance multiple urgent tasks. (max 300 words)
3. Tell us about a time when you worked with sensitive personal data. (max 300 words)
4. Name 3 things you think it would be important to consider when working with people who've experienced war or displacement like those who apply for Cara support. (max 300 words)
Cara provides help to academics in immediate danger, those forced into exile, and those who remain and work in their home countries despite the risks.
The client requests no contact from agencies or media sales.