Senior marketing and communications manager jobs

Contract: Full-time , London 

Salary: £37,221 - £41,740 per annum

Closing Date: Monday 29th June 2026

Interviews will be held w/c Monday 6th July

Centrepoint, the UK’s leading youth homelessness charity, is looking for Sleep Out Senior Officer to join our Mass Participation & Events team based in London.

About us

We help vulnerable young people by giving them the practical and emotional support they need to find a job and live independently. Centrepoint provides homeless young people with accommodation, health support and life skills in order to get them back into education, training and employment. We want to end youth homelessness by 2037.

Together with our partners, we support over 16,000 young people each year.

The Senior Officer plays a vital role in delivering our flagship fundraising event, Sleep Out. It is an exciting time to join the team, thanks to increased investment from our headline sponsor, Nationwide Building Society. This investment has enabled us to develop and deliver a new strategy, and we anticipate significant growth over the coming years.

About you

• Ambitious and organised individual with experience delivering successful marketing campaigns and mass participation fundraising events.
• An excellent communicator with strong copywriting, supporter stewardship and relationship management skills.
• Skilled at motivating supporters and delivering outstanding participant experiences.
• Confident managing multiple priorities, projects and deadlines across different teams.
• A collaborative team player who can also work independently and use initiative.
• Proactive, adaptable and confident using IT systems and databases.
   

What you’ll be doing

• Responsibility for the successful delivery and growth of our public Sleep Out events in London and Manchester and our ‘Host Your Own Sleep Out’ product.
• Support the Sleep Out Manager in delivering the Corporate Sleep Out event by taking on responsibilities such as volunteer management and notes taking at project meetings.
• Support the Sleep Out Manager with annual planning and budgeting for the Sleep Out portfolio, including tracking against financial targets and managing our administrative and financial processes.
• Support the Events Manager to implement a strategy that maximises the income potential of the Sleep Out portfolio.
• Line manage, motivate and develop the Sleep Out Officer to empower them to achieve their best.

Why join Centrepoint?

In return for your efforts you’ll receive a competitive salary, excellent training and development, and a host of staff benefits including:

• 25 days of annual leave per year, rising by one day per year to a maximum of 27 days
• Healthcare cash plan (Cover the costs of a wide range of medical treatment including Dental, Optical, Complementary and Alternative therapies).
• Private Medical insurance
• Income protection
• Employer pension contributions of 5%
• Access to Cycle 2 Work loan scheme
• An interest-free travel loan

At Centrepoint we challenge the discrimination within society that contributes to youth homelessness, and we are just as committed to fairness and equality within Centrepoint itself. We are passionate about ensuring all of our colleagues are made to feel included in the work we do and that we value the rich diversity within the organization.

We are an equal opportunities employer and we welcome applications regardless of sex, gender, race, age, belief in any religion and none, gender identity, ethnic origin, class, sexuality, nationality, appearance, unrelated criminal activities, disability, responsibility for dependents, part time or shift workers, being HIV positive or living with AIDS, lived experience of homelessness or using young people’s services and any other matter which causes a person to be treated with injustice.

Centrepoint’s policy is to recruit, employ and promote people on the basis of their suitability for the work to be performed, and to this end, our aim is to ensure that all applicants, employees and volunteers receive equal treatment.

Our approach to applications

We recognise that candidates may use artificial intelligence (AI) tools to support their applications. While this is absolutely fine, all examples and statements included must be truthful, accurate and based on your own experience.

We’re keen to understand your individual skills, experience and motivations, so please ensure your application reflects your own voice.

Don’t miss out on this fantastic opportunity to join our team as a Senior Event Officer click ‘Apply’ now!

About The Role

This is a pivotal leadership role sitting at the heart of one of the most important long-term income streams in the organisation. As Senior Legacy Marketing Manager, you will shape how thousands of supporters connect with us in a meaningful way, turning interest and intent into enduring legacy commitments. This is not just about communications, it’s about building trust, relevance and emotional connection at scale, ensuring every touchpoint reflects the values, purpose and ambition of the organisation.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will lead a high-performing Legacy Marketing team to design and deliver intelligent, insight led supporter journeys that feel personal even at scale. Working closely with colleagues across Legacy Administration, Planning, Acquisition, Brand and wider Fundraising, you will bring coherence to how we engage legacy audiences, ensuring our messaging, experiences and channels work together to maximise impact. This is a role for someone who can see the bigger picture but is equally confident getting into the detail of campaign performance, audience insight and creative execution to continually refine and improve results.

Just as importantly, you will be a confident and collaborative leader who knows how to bring people with them. You will set clear direction, coach and develop your team, and create an environment where ideas, challenge and innovation are encouraged. With responsibility for shaping strategy, influencing senior stakeholders and helping to future proof legacy growth, this role offers the opportunity to make a genuine and lasting difference, both to the organisation’s income and to the experience of every supporter who chooses to leave a legacy.

Fundraising sits at the heart of The Royal British Legion’s 10-year strategy, and we’re investing in the people, skills and ideas that will drive growth and strengthen our support for the Armed Forces community. As one of the UK’s most trusted and recognisable charities, we have the reach and ambition to make a real difference, and this is your chance to be part of it. Our Fundraising portfolio is broad and dynamic, spanning major corporate partnerships to our sector leading charity Lottery. We’re investing in growth, evolving how we work, and putting supporters at the centre of everything we do. This is an exciting time to join us. You’ll be part of a collaborative, forward-thinking team, helping shape the future of our fundraising and the impact we achieve together.

If you are applying for multiple Fundraising roles at the same ‘Officer’ or ‘Manager’ title, you are welcome to use the same supporting statement across applications. However, we would encourage tailoring your statement where possible, particularly if applying for roles across different teams or titles.

You will be contracted to our Haig House hub with a minimum expectation of two days per week working in person at the hub and flexibility for working remotely/at home when not on site.

Employee benefits include -

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

Are you a talented digital marketer with a passion for using digital channels to grow supporter engagement and fundraising income?

The Salvation Army is looking for a Senior Digital Marketing & Fundraising Officer to help drive our digital fundraising ambitions and expand our reach to new audiences.

Working within our Digital team, you will act as the Digital Lead for a number of fundraising teams, providing expert guidance and support to help them deliver effective digital activity. You will lead the planning, delivery and optimisation of digital campaigns across channels including paid social, PPC, display and email, helping to generate new supporter leads and grow income for the organisation.

You'll play a key role in developing innovative lead generation campaigns, creating engaging supporter journeys, analysing performance and sharing insights that improve results. You'll also help build digital capability across the department through training, coaching and collaboration.

We're looking for someone with strong experience in digital marketing and fundraising, a test-and-learn mindset, excellent stakeholder management skills and a passion for delivering measurable impact.

Join us and use your digital expertise to help The Salvation Army continue transforming lives and communities across the UK and Ireland.

Happy to talk flexible working: At The Salvation Army we strive to make flexible work arrangements available to everyone. Therefore, for this position, we are open to considering options that meet your needs and the needs of the department. Our flexible options include agile working (a mix of remote and a minimum of 40% Office Based), agile flex (Less than 40% office based), job sharing and compressed hours (full-time hours condensed into a shorter week).

In order to complete your application please download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

 Appointment will be subject to satisfactory references and evidence of your Right to Work in the UK in line with Home Office requirements. As we are not a licensed sponsor, applicants must already have the right to work in the UK. Details on how to prove your Right to Work can be found on the Government website.

The Salvation Army actively promote equality of opportunity for all with the right mix of talent, skills and potential, and we welcome applications from a wide range of candidates, including those with criminal records. 

Please note that any Salvation Army employees who are under notice of redundancy and apply for this position will be given priority consideration.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident leader scheme employer, we guarantee to interview all disabled applicants who meet all the minimum essential criteria for the vacancy.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time) a contributory pension scheme; an employee assistance programme

Working hours: Minimum of 35 hours per week

Closing Date: 19 July 2026

Interview Date: To be confirmed

Making Music is the UK association for leisure-time music groups. We represent over 3,900 groups comprising around 200,000 musicians of all types, genres and abilities.

This is a strategic and hands-on leadership role at the heart of Making Music’s growth.

As Marketing and Communications Director, you will lead how we attract, retain and engage our members, with a strong focus on digital acquisition, including SEO. You will sit on the senior management team and play a key role in shaping organisational strategy and overall impact.

Success in this role will be measured through:

• Membership growth and retention
• Engagement with services
• Income generation
• Brand reach and visibility

You will manage the Marketing and Communications team, made up of Communications and Engagement Manager (5dpw), Content Manager (4dpw) and Communications Coordinator (2.5dpw)

Key Priorities (First 12 Months)

• Grow membership through digital acquisition (including SEO)
• Improve website conversion and the member journey
• Develop a clear, insight-led marketing strategy
• Strengthen brand visibility and reach

We have a fantastic opportunity for an experienced Senior In Memory & Legacy Marketing Executive to join our team on a fixed term contract until February 2027.

You will manage In Memory and Legacy campaigns across a variety of channels, including direct mail, digital and paid social. The role focuses primarily on the management of the In Memory programme, with opportunities to support in the legacy programme delivery. You'll be delivering activity to recruit new supporters, alongside stewardship journeys to ensure appropriate and sensitive onward communication with valued supporters. The role presents a fantastic opportunity to help shape the programmes and adapt processes, particularly for In Memory.

You will support the Legacy Marketing Manager and Senior Legacy Executive in the on-going development of the Legacy and In Memory strategy by providing comprehensive evaluation of campaigns, drawing conclusions, and making recommendations for future activity.

Key responsibilities include: 

• Development, implementation and management of the In Memory programme, including excellent supporter stewardship and encouraging long-term support. 
• To manage the day to day running of Legacy and In Memory campaigns; including campaign planning, overseeing creative development, liaising with key stakeholders, co-ordinating print and production, ensuring fundraising is compliant with the IoF Code of Conduct and GDPR, monitoring and analysing results and feeding back to agencies.
• Managing strategic projects with the appropriate level of support. 
• Supporting the Legacy Marketing Management team with the development of annual campaign plans and their implementation.

The ideal candidate would have:

• In Memory and/or Legacy marketing knowledge and experience, ideally gained in a large organisation
• Experience project managing Fundraising campaigns across different media from start to finish. Campaigns might include direct mail, telemarketing, TV, digital marketing or other commonly used fundraising channels.
• Understanding of and an ability to manage and monitor budgets.
• Experience of evaluating the effectiveness of Fundraising campaigns.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date.  We recommend that you apply for this role as soon as possible

Digital Communications Coordinator 
Location: Hybrid (typically 3 days in the office), central Manchester with occasional travel 
Contract: Permanent, full-time 
Salary: £25,000 - £30,000 
Closing date: 10am, Monday 13th July 2026 

About Belong 

Belong – The Cohesion and Integration Network is a national organisation working to strengthen social cohesion and integration across the UK. Through research, policy development and place-based programmes, we bring people together, support communities and champion approaches that help create a more connected and less divided society. 

Belong is entering an exciting new phase of growth. With a strengthened national profile, an ambitious strategy and a passionate team, we are looking for talented people who share our commitment to creating positive change. 

About the Role 

As Digital Communications Coordinator, you will play an important role in helping Belong communicate its work, impact and ideas to a growing national audience. Working closely with the Communications & Engagement Manager and wider team, you will support the delivery of digital communications that raise awareness of Belong’s work and strengthen engagement with communities, partners and stakeholders. 

This varied role combines content creation, digital communications and audience engagement. You will support social media activity, website content and email communications, helping to ensure Belong’s messages are communicated clearly, consistently and creatively across a range of channels. You will also contribute to communications planning, create digital assets, support website updates and help coordinate newsletters and wider engagement activity. 

This is an excellent opportunity for someone who enjoys creating engaging content, bringing ideas to life and working across a range of projects that contribute to positive social change. 

About You 

You will be an organised and proactive individual with experience managing social media channels and supporting digital communications activities, ideally within a charity, public policy, research or wider social impact environment. 

You will have strong written communication skills, excellent attention to detail and the ability to manage multiple priorities effectively. You will be confident creating content for different audiences, using digital platforms and tools, and working collaboratively with colleagues and external partners. 

Most importantly, you will be passionate about Belong’s mission and values. You will bring creativity, curiosity and a solutions-focused approach, alongside a genuine desire to learn and develop within a communications and engagement role. 

Benefits 

• 30 days’ annual leave per year 

• Hybrid working (typically 3 days in the office) 

• Enhanced sick pay 

• Enhanced maternity and paternity pay 

How to Apply 

Please click ‘Apply’ to be redirected to our recruitment partner's site, where you can download the Candidate Information Pack and find details of how to apply. As part of your application, you will be asked to answer three questions. 

1. Please tell us about a communications project, campaign or piece of content that you are particularly proud of and the role you played in its success. (max. 300 words) 

1. Please describe a situation where you had to communicate with or engage a range of different audiences to achieve a positive outcome. (max. 300 words) 

1. Belong works with people, communities and organisations from a wide range of backgrounds and perspectives. What values or principles guide how you communicate and engage with others? (max. 300 words) 

Deadline: 10am on Monday 13th July 2026 
Interviews:   21st or 22nd July 2026 (in-person in Manchester)

For questions or to arrange an informal conversation, please contact Atkinson HR Consulting.

Belong’s Commitment to Inclusion 

Belong is committed to equity, diversity and inclusion. We welcome applications from people of all backgrounds and particularly encourage individuals from communities under-represented in the charity sector to apply. Impostor syndrome can disproportionately impact candidates from marginalised groups—if you are unsure whether to apply, we encourage you to do so.

Associate Director of Fundraising and Communications

Are you a commercially minded leader and inspiring people manager? Are you at a professional level where you’re ready to deliver a step-change for a leading and major Welsh cancer charity?

We’re looking for an Associate Director of Fundraising and Communications who is primed to play a major role as the driving force behind a new era of income growth and brand influence in the Third Sector.

Working 35 hours per week in a hybrid role you can work effectively from home with a willingness to regularly network across Wales and attend Cardiff City Centre Head Office as the nature of the role requires.

The Role

You’re a people focused leader with a passion for driving transformation to spearhead our income growth and elevate our brand. This is a high impact, critical and senior leadership role where you’ll have direct responsibility for financial performance and leading integrated functions to ensure no opportunity for impact is missed.

You’ll balance high-level strategic leadership with a hands-on approach to delivery. From identifying and converting high-value corporate partnerships to leading a multi-disciplinary team across fundraising and marketing, your work will directly fund essential cancer services across Wales. You’ll use data-driven insights to sharpen our performance and generate income to make a difference to our communities across Wales.

You'll have 4 direct reports and oversee a headcount of circa 20 and have a seat with the Senior Leadership Team working closely with all our Directors and department Heads.

Reporting into the Director of Income Generation, Marketing and Communication, you’ll take ownership of a significant portfolio. Your mission is clear: transition our fundraising into a more commercially focused, insight-driven operation—with a specific mandate to build a powerhouse corporate and high-value income stream.

We welcome informal and confidential candidate conversations about the role before the 30th June closing date. Candidates will need to be available for an in-person interview at our Cardiff Head Office on the 14th July.

Please take a look at the Recruitment Pack by clicking on Apply or on our website when considering your application. Your application should demonstrate your motivation for the Associate Director of Fundraising and Communications role and how your skills and experience are a great match for the role and how you align with our values.

Key Responsibilities and What You’ll Bring

• Strategic & Proven Growth: You’ll lead the development of integrated fundraising and comms strategies that don't just "hit targets" but deliver measurable, sustainable growth. You’ve a demonstrable track record of delivering significant income, with expertise in corporate or high-value fundraising.
• Empowering & Senior Leadership: You’ll manage and develop a high-performing team, fostering a culture of continuous improvement and clear accountability. You’ve experience operating at a senior level with clear accountability for budgets, forecasts, and ROI.
• Corporate Powerhouse & Integrated Strategy: You’ll build and convert a high-quality pipeline of corporate partnerships capable of generating consistent five and six-figure streams. You’ve a background in leading combined fundraising, marketing, and communications functions within complex environments.
• Brand Amplification & Sector Experience: You’ll ensure our marketing and communications are strategically aligned to support income generation and strengthen our reach and impact across Welsh communities. You’ve ideally a deep understanding of the Third Sector and the Welsh political landscape, specifically regarding how cancer services are funded and delivered.
• Performance, Insight & Team Development: You’ll move beyond gut feeling using data and market intelligence to drive ROI, manage robust forecasts. Reporting directly to the Director of Income Generation, Marketing & Communications you’ve a natural ability to lead and nurture high-performing, agile teams who share and live out our values through behaviour.

What You’ll Need to Succeed

• Proven Track Record: You’ve delivered significant income growth, specifically within corporate or high-value fundraising environments.

• Senior Gravitas & Influencing Power: You’ve experience operating at a senior level with full accountability for financial performance and budgets. You demonstrate highly developed skills to build credibility and influence at a senior/Board level.

• Commercial Sharpness: You can spot an opportunity, build the case, and close the deal with the ability to spot and convert income opportunities at pace.
• Strategic Integration & Data-Driven: You’re experienced in leading multi-disciplinary teams across fundraising, marketing, and communications and proficient in using insight and data to drive decision-making
• Welsh Context: A gained understanding of the Welsh political landscape and how cancer services are funded/delivered in Wales.

• Communication & Values: You’re a confident, engaging communicator for diverse audiences. You share our values and role model them through your behaviour as a compass in how you and your team work.

At Tenovus Cancer Care we’re guided in all that we do by our core values. These are: Collaborative, Integrity, Innovative, Respectful and Inclusive. We’re dedicated to making our workplace diverse and inclusive where everyone feels they belong and can be their authentic selves at work. This means that whatever your background you’ll have an equal opportunity with us.

We can’t wait to receive your application! We’d love you to find out more about our staff benefits , about us and what it’s like to work with us.

Applying is easy, just click the ‘Apply Now’ button at the top of the page and follow the online process on the Tenovus Cancer Care website. If you’d like any help with your application or to discuss any adjustments you may need please contact our People Team.

Senior Communications and Marketing Manager  

Starting Salary: £59,561 

Contract: Full-time, permanent contract (we are open to conversations about flexibility - so please ask)  

Location: London-based role with expectation of hybrid working from our London office (Society Building, All Saints Street)  

About Lloyds Bank Foundation 

Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong. 

We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger. 

We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out. 

About the Role  

As Senior Communications and Marketing Manager, you will play a key role in helping the Foundation reach and inspire more people to support community-led change. Leading integrated campaigns and audience engagement activity, you will help transform how we connect with Lloyds Banking Group colleagues, customers, partners and suppliers, driving greater volunteering, giving and advocacy. 

You will shape compelling storytelling that brings the impact of our work to life, ensuring community voices sit at the heart of our communications. Overseeing external communications, digital channels and our visits programme, you will build awareness, engagement and support across England and Wales. 

This is a fantastic opportunity to influence how the Foundation tells its story, inspiring more people and organisations to help create lasting social change. 

A strong commitment to diversity, equity, inclusion and belonging for all in your work and approach is essential. 

About You 

We are looking for a communications and marketing leader, with a strong track record of developing integrated campaigns at both national and local levels and managing digital channels that engage audiences and deliver results. Combining creativity with a data-driven approach, you know how to develop compelling content, build activation strategies, shape brand voice, and use audience insight to inspire action. 

You are confident in building relationships with a range of stakeholders and collaborating across teams to achieve shared goals. You are also an effective leader who enjoys developing others, setting clear expectations, and helping teams thrive. 

How to Apply 

Please click ‘Apply’ to be redirected to our careers site, where you can download the Candidate Information Pack and find details of how to apply. 

If you have any queries about the application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.

Our Commitment to Diversity, Equity and Inclusion 

We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview. 

More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address. 

Key Dates 

• Optional Q&A Session: Friday 3rd July 2026 at 14:00-15:00 

• Closing Date: Midday, Monday 6th July 2026 

• Interviews: Tuesday 14th July 2026 

Holding significant influence in raising funds for support; fuelling prayer for crisis response and lasting impact with projects that strengthen communities and break the cycle of poverty; championing Operation Christmas Child and outreach programmes like God Loves You.

We are seeking an experienced Senior Communications Manager to lead our communications department and promote the work of Samaritan’s Purse and the Billy Graham Evangelistic Association across all platforms.

We will require a minimum of two interviews, one of which will be in person. We will also require a presentation to be delivered as part of the recruitment and selection process.

In accordance with the Equality Act of 2010 and due to both the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.

Senior Fundraising Manager (Corporate Partnerships - New Business)

Salary£52,058.00 per annum

LocationLondon/Hybrid

Weekly Hours35

The Vacancy

Job Title: Senior Fundraising Manager (Corporate Partnerships - New Business)

Location: London/Hybrid

Salary: £52,058.00 per annum

Weekly Hours: 35

Reference: YMC1213473

An exciting moment to join us

 YMCA England & Wales is entering one of the most exciting chapters in its fundraising history, launching our ambition to create 10,000 new homes for young people by 2030. Working alongside local YMCAs, we will support the development of new accommodation across the country, helping young people move towards independence.  This role sits at the heart of that ambition.

We seek a dynamic charity fundraiser to lead the development of new high-value corporate partnerships. This role offers an exceptional career opportunity to shape and deliver the next phase of our national corporate fundraising ambition, building on a strong foundation of award-winning work.  Late in 2025 our Corporate Partnerships team was recognised at the Corporate Engagement Awards with multiple awards.  During the early months of 2026 the ground-work for our multi-year strategy has been laid: The 10,000 Homes Fund is our flagship proposition.  Now is the time to execute.

About the role

As Senior Fundraising Manager, you will play a crucial role in securing new revenue of significant scale and impact. You will deliver new business; identifying, cultivating, and closing significant corporate relationships.  You will design compelling partnership propositions, manage high-level external engagement, and ensure alignment with YMCA’s mission and strategic priorities.

This is a senior position with scope to influence the direction of YMCA’s corporate fundraising strategy and the culture of the wider team. You will provide leadership and guidance to your team, while also contributing to a collaborative and ambitious environment across fundraising and wider organisation.

About you

The successful candidate will be an experienced fundraiser with demonstrable results in winning new corporate partnerships. You are probably the top performer at your current charity, can evidence multiple six figure successes and are eager to take the next step in your career by moving to a strategic, senior role. You will be motivated by the opportunity to shape a growing programme, work with high-profile brands, and create opportunities that deliver lasting change for young people and communities across England and Wales.

Why join us now

YMCA is the oldest and largest youth charity in the world, serving communities across England and Wales every day. The fundraising team is geared up for success, the strategy is set, the proposition is proven, and the results are already coming in. The plan now is to hire the talent to take this momentum to the next level.

YMCA England & Wales is committed to equality and valuing diversity. We welcome applications from all backgrounds.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

The Philharmonia is seeking to appoint a Box Office and CRM Manager to lead the management, development and optimisation of the Orchestra’s CRM strategy, systems and audience experience. The roles focuses on ensuring a seamless customer journey while overseeing the effective operation of the Box Office and the ongoing development of Tessitura.

This is a key role overseeing both the day-to-day operation and strategic development of the Philharmonia’s Box Office and CRM function. The successful candidate will play an important role in developing ticketing and customer strategies that maximise sales income, improve conversion and enhance the audience experience.

As a public facing member of staff, the Box Office and CRM Manager will be a key representative of the Orchestra, ensuring customers receive a welcoming, efficient and accessible service whether booking online, by phone or in person. A proven track record of delivering excellent customer service is therefore essential.

The role will also lead on the effective management and ongoing development of Tessitura, supporting audience insight, segmentation, reporting and customer journeys across the organisation. Working closely with colleagues across Marketing, Development, Finance and Concerts, the successful candidate will help ensure that customer data is used effectively to support audience growth, income generation and informed decision-making.

Previous experience of using Tessitura is essential. From hall dressing and campaign set-up to system optimisation, reporting and user support, this role will be one of the Orchestra’s lead Tessitura users. Experience of working within a Tessitura consortium would be advantageous.

Key Responsibilities

Strategic planning and implementation:

• Work closely with Marketing and Development colleagues to develop and implement CRM strategies that support audience growth, income generation, membership retention/acquisition and fundraising objectives

• Develop customer journeys, audience segmentation and data-led approaches that improve conversion, retention and engagement across the customer lifecycle

• Support the development of sales forecasts, benchmarks and performance analysis, providing insight to inform campaign planning, pricing and decision-making

• Work with Marketing colleagues to develop and implement promotions, campaigns and tracking mechanisms

• Identify opportunities to improve efficiency, increase conversion and enhance the customer experience through CRM optimisation, automation and process improvements

• Ensure CRM processes, reporting and audience data support the Orchestra's strategic priorities and audience engagement goals

• Work with the Friends team to ensure membership schemes are effectively structured, maintained and optimised to support recruitment, retention and income growth

Project Management:

• Oversee the day-to-day operation of the Philharmonia's Box Office across all performances and events

• Lead ticket sales activity across all channels, ensuring a smooth and efficient booking experience for customers

• Act as a senior point of contact for customer enquiries, complaints and complex ticketing issues

• Lead on set up and implementation of new seasons, events and sales activity

• Ensure events, pricing structures, memberships and ticketing offers are accurately implemented and maintained within Tessitura

• Maintain high standards of data accuracy and integrity across Box Office and customer records

• Review and improve Box Office procedures and customer-facing processes to support operational efficiency and customer satisfaction

• Champion accessibility across all ticketing and customer service activity

Leadership & Management:

• Work with the Senior Data & Audience Insight Manager as Tessitura co-lead for the organisation, helping to shape CRM best practice and development

• Develop and deliver training for staff across departments to ensure confident and effective use of Tessitura and Box Office activities

• Create and maintain clear documentation, processes and guidance to support the consistent use of CRM systems across the organisation

• Ensure organisational compliance with relevant legislation and industry standards, including GDPR, PCI and data protection requirements

• Keep abreast of developments in Tessitura, CRM, ticketing and audience engagement through professional networks, training and sector events, sharing knowledge and recommendations across the organisation

• Champion best practice in customer service and audience experience, promoting a culture that prioritises welcome, accessibility and continuous improvement

Skills and Qualifications

Essential

• Minimum three years' experience in a CRM, ticketing, audience data or related role

• Advanced knowledge and practical experience of Tessitura

• Experience managing and maintaining CRM systems and customer databases

• Experience producing audience analysis, reporting and business insight

• Strong understanding of customer relationship management principles

• Excellent attention to detail and commitment to data accuracy

• Strong analytical and problem-solving skills

• Excellent communication and interpersonal skills

• Ability to explain technical concepts to non-technical colleagues

• Ability to manage multiple priorities and meet deadlines

• Commitment to delivering outstanding customer experiences

• Interest in music, culture and the arts

• Willingness to work evenings and weekends

Desirable

• Experience of implementing CRM upgrades or major systems projects

• Experience working within a Tessitura consortium

• Experience of customer journey mapping and audience segmentation

• Experience of marketing automation and CRM-driven campaign delivery

• Experience working within an arts, cultural or performing arts organisation

• Knowledge of accessibility best practice within ticketing and audience services

ABOUT THE ROLE
We are looking for an experienced Communications and Marketing Manager with excellent organisational
skills to develop, implement and manage effective communication strategies for a charity based in the
healthcare sector, with a national and local reach across the UK and Ireland.

You’ll have demonstrable experience in planning and implementing different communications strategies
across a range of marketing channels to help us grow our organisational profile, uphold our vision
and values, while extending our reach across the sector to support growth and awareness among the
community we support.

As part of the daily management of the charity’s communications and marketing needs, you’ll work with colleagues and volunteers to raise awareness maximise awareness of our support model, support the organisation through attendance of national and local events and be part of a team representing the charity at key exhibitions during the year requiring you to be away overnight for up to 3 or 4 nights at a time (depending upon location) – approximately 3-4 times per year. Further information will be available to candidates taken forward for interview.

You will be integral to our communications and marketing approach, collaborating with colleagues who manage our social media and published communications (e.g. member magazine). Above all you are someone who fosters an organisation wide approach working with, mentoring and supporting colleagues to ensure a planned, structured and collaborative approach to our communications and marketing planning.
The ideal candidate must have a proven track record in managing communications, producing effective content and campaigns across a range of channels (print, digital, online) for at least TWO years, ideally bringing additional experience from within the charity sector.

The role is primarily remote and the successful applicant can work from a location of their choice (subject to representing the charity at key meetings, internal meetings and exhibitions throughout the year). The role holder will make optimum use of video conferencing and online collaboration tools to work as part of a wider communications team so the team feels connected and engaged in its approach.

Interviews will be two-stage for successful candidates. Initial interviews will be held via video conferencing (such as Zoom) with successful candidates going through to a second round. Second round interviews will be face-to-face interview (with advance notice). Successful candidates will, in advance of the second round, be given a short working brief and asked to present their campaign ideas at interview together with past examples of their work.

UK travel within the role is expected with the charity reimbursing reasonable travel costs where agreed up front and on behalf of the charity.

KEY RESPONSIBILITIES

• Plan, execute and monitor a value-driven, measurable communications and marketing strategy across our print, digital and internal channels in accordance with the direction of the Board
• Demonstrable experience developing, collaborating and managing multi-channel campaigns as part of the overall strategy measuring their effectiveness, adapting to change, where necessary, as part  of the wider communications approach (digital, print)
• Develop engaging, accessible and audience-focused content to build trust and a relationship with  our target audience
• Excellent organisational skills to manage small projects, ensuring timely delivery and execution  supporting risk identification and mitigation
• Upholding brand and culture in everything you do
• Collaborate with colleagues to support organisation and management of charity events
• Oversee the communications and marketing direction of the charity to ensure consistency in approach across all channels
• Build and maintain relationship with journalists and oversee other PR opportunities
• Develop and nurture strategic partnerships with key individuals, stakeholders, and community voices, building strong working relationships that support authentic storytelling and enhance the charity’s impact
• Ensure all content in accessible, inclusive and aligns to our brand and identity
• Budget management with strong planning to meet upcoming deliverables and identifying areas where  financial savings can be made to maximise charity resources
• Produce meaningful management information at key times
  • Monthly senior management reporting
  • Quarterly Board reporting
  • Annual reports (authoring and collaborating from external sources)

PERSON SPECIFICATION

Essential Experience

• At least two years experience in a Communications/Marketing Management role
• Experience in developing and implementing communications and marketing strategies, ideally within the not-for-profit sector, across a wide range of marketing channels
• PR experience and media liaison
• Communications planning and forward thinking
• Brand management
• Team player/Mentor
• Campaign management to raise the organisational profile and advocate for people 
• Working with third party stakeholders to manage exhibition attendance, organise events and more generally any services provided to/purchased by the charity
• Working with and maintaining effective stakeholder relationships including our trustees, staff, volunteers and external medical professionals
• Demonstrable experience of online and digital marketing platforms to promote the charity, raise awareness and support our target audience
• A strong working knowledge of social media platforms, although we have a dedicated social media manager undertaking the role that you will collaborate with
• Familiarity with UK data protection regulation

Desirable Experience

• Knowledge and experience of SEO
• Budgetary management
• Experience in social media moderation
• Experience in creative tools (Canva, Adobe products) and digital marketing platforms
• Podcasts or similar digital content
• Experience of working on sensitive content
• Experience across the not-for-profit sector
• Ambassador management

SKILLS AND QUALITIES

• Creative, proactive and confident in your approach achieving outcomes in a timely manner and within budget
• Excellent interpersonal skills with ability to build strong working relationships
• Adaptable, flexible and committed to our charitable aims and values
• Strong time management skills

APPLICATION SUBMISSION

To apply, please submit:

1. Your CV (up to 3 pages)
2. A covering letter outlining your suitability to the role (max 500 words)

Interviews will be two-stage for successful candidates. Initial interviews will be held via video  conferencing (such as Zoom) discussing previous experience and role fit with successful candidates  going through to a second round. This includes alignment to IA’s values. Please allow up to 1 hour  for this stage.

Second round interviews are expected to be in in-person in a central location - advance notice will  be given and the charity will reimburse reasonable travel expenses, approved in advance. Successful  candidates will, in advance of the second round, be given a short brief and asked to present their campaign ideas from a charity working example at the interview. This should be available to us at least 48 hours prior to interview to allow us time to review.

Additionally second stage applicants will be asked to provide examples of their own work, at least  48hrs prior to the interview. You should be comfortable sharing past content that you have created  previously which will be treated with the strictest confidence. Please allow up to 1.5 hours for this second stage.

Applications should be submitted via the advertising platform including your CV and covering letter. See attached role profile for recruitment timetable and further details about us/the role, including contact details for an informal chat, if required, before applying. Applicants are encouraged to ensure availability in line with the recruitment timetable in the attached job specification.

While IA recognises the value of AI technology in the current climate, IA reserves the right to  ignore applications where we have reason to believe that they have been wholly produced using generative AI tools.

Please let us know if you require any additional support to attend or undertake an interview or if there is anything we should consider as part of the interview process.

Senior Marketing Executive
Location: Lancing, West Sussex, BN15 8UW with Hybrid option following probation
Contract Type: Permanent
Hours: 35 hours per week
Salary: £37,800.00 per annum, Band F, Level 3

 About the Role

Our Senior Marketing Executive will be expected to engage with all areas of Unity & TSA’s activities and will be expected to attend meetings with peers across the association. The role will contribute ideas and co-lead the marketing strategy to support Unity’s growth.

The Senior Marketing Executive will take responsibility for leading the delivery and implementation of Unity's marketing strategy, supporting the company’s business plans for the next 3-5 years.

Collaborative working is essential, with partners, clients and internal teams to enhance Unity’s brand positioning, marketing effectiveness and client engagement for Unity products and services, and market positioning. 

Key Responsibilities

• Deliver lead generation campaigns to achieve company financial goals
• Create & execute marketing plans including marketing campaigns that align with strategic objectives.
• Brand-building initiatives including communications to prospective clients and existing clients.
• Content creation (blogs, white papers, newsletters, print and social media posts) and monitoring performance, including optimising landing pages and improving SEO rankings.

Marketing Activity and Responsibility

• Oversee the annual planning of marketing activities by setting clear objectives, goals, and measurable KPIs.
• Deliver cost effective solutions for successful social media campaigns, email newsletters and campaigns, SEO, CRM, PPC, advertising, sponsorship,  photography, SMS, print, CRM, online, direct mail, printed collateral, website analytics, and web optimisation

Stakeholder Management

• Working closely with the Head of Sales to determine priorities and drive more commercial growth through brand building and lead generation
• Collaborate with internal teams to support cross-marketing activities and ensure alignment between New Business and Existing Business teams for well-prepared campaigns

What We’re Looking For

• Comprehensive marketing knowledge across direct and digital channels in tactical areas and campaign execution
• Excellent communicator at all levels – verbal and written

What we offer as our Senior Marketing Executive:

• A supportive, inclusive, and collaborative team environment
• Ongoing learning and professional development opportunities
• 28 days annual leave, rising to 32 days after 2 years, plus additional time off over Christmas
• Flexible working options to suit you, your role, and your team

For a full list of our benefits, click .

Closing date for applications: 11:59 pm Thursday 25th June 2026. 

Interviews will be held in Lancing week commencing Monday 29th June 2026. 

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

The Talent Set are delighted to partner with a prominent health charity on a fantastic Senior Direct Marketing Manager role. This position offers an exciting opportunity to lead impactful campaigns that engage supporters and drive meaningful change within the community.

Role Overview
The successful candidate will oversee the planning and execution of strategic direct marketing campaigns, ensuring alignment with organisational goals. They will manage campaign development from inception to analysis, fostering supporter engagement and maximising fundraising outcomes. This is a 12 month fixed term contract.

Key Responsibilities

• Develop and implement innovative direct marketing strategies to increase supporter acquisition and retention.
• Manage multi-channel campaigns across direct mail, email, and digital platforms, ensuring messages resonate with target audiences.
• Analyse campaign performance, providing insights to optimise future initiatives and improve ROI.
• Collaborate with internal teams and external partners to coordinate campaign activities and messaging.
• Monitor project timelines and budgets, ensuring timely delivery and cost efficiency.
• Use data and analytics tools to segment audiences and personalise communications effectively.
• Support the development of supporter journeys that enhance engagement and long-term loyalty.

Person Specification

• Proven experience in direct marketing, preferably within charity or health sectors.
• Strong understanding of multi-channel campaign management and donor segmentation.
• Analytical mindset with ability to interpret data and adjust strategies accordingly.
• Excellent communication and interpersonal skills, capable of working collaboratively with diverse teams.
• Organisational skills with attention to detail in planning and executing projects.
• Creative problem-solver with a passion for social impact initiatives.

What’s on Offer
Salary: £54,000 for this 12 month fixed term contract. This role is hybrid, with 2-4 days a month in the London office.

How to Apply
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.

Commitment to Diversity
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.