Reference: 0449-21

About us

Challenging, interesting and constantly changing, the University of Derby is an extraordinary place to learn and an incredibly rewarding place to work.

Financially strong and seriously ambitious, we offer our employees a family-friendly, rewarding career with lots of opportunities to progress.

About the role

Our Governance Services team is central to the delivery of our University's strategic aims. It supports the University by delivering a governance framework which allows the University to achieve its mission: empowering people across the globe to achieve their potential, making a positive contribution to society and delivering excellence and opportunities for our students, staff, and region.

As the leader of our Governance Services team, you will influence senior leaders, promote good governance, provide strategic advice, and support the dissemination of best governance practice. You will be a subject expert and the critical first point of contact and reference for senior colleagues and Governors on governance matters. You will deliver a high-quality corporate governance function to Governing Council and build strong working relationships to facilitate the flow of business and effective decision-making, particularly between Governing Council and the Vice-Chancellor’s Executive, exercising appropriate challenge, sound judgement, and calm authority.

Benefits

As well as competitive pay scales, we offer generous holiday entitlement. We also offer opportunities for further salary progression based on performance, and the opportunity to join a contributory pension scheme.

For more information and to apply, please click the “Apply” button.

Closing date: Sunday 31 October 2021

We are committed to safeguarding and promoting the welfare of children and vulnerable adults and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect.

Customer Experience Advisor

Do you have a passion for customer service?

Are you enthusiastic, energetic, and willing to learn in a busy and fast-paced environment?

Do you want to work within a fun team, passionate about delivering qualifications and assessments with integrity?

Customer Experience Advisor Responsibilities:

• Be the first point of contact for customers and answer queries via email and telephone.
• Provide administration and support, when required, to the programme of events.
• Promote the use of our client's products and services locally, regionally, and nationally.
• Provide information, advice and support to existing centres and offer practical solutions.
• Receive and process centre applications
• Perform centre approval administration duties including emails, updates to internal systems and sending final responses
• Maintain records, filing systems and computer files. Provide administrative support for the checking, processing, and uploading of documentation for their website.
• Process registration and certification requests and direct claim status applications.

Customer Experience Advisor Requirements:

• Demonstrable people skills, including the ability to talk to people and have a conversation, whether it be to their customers or the team.
• Effective communication skills, both written and oral. Ideally this includes experience of using the telephone for customer service in a previous role (this is desirable, not essential)
• Efficiency, the ability to do things quickly and accurately while being organised and proactive.
• The ability to work within a team and work flexibly to the needs of the customer experience team
• The ideal candidate will have knowledge of/ experience in using Microsoft IT programs.
• Level 2 English and Maths or equivalent is desirable for this role.

About our client:

They are a leading international organisation offering nationally regulated qualifications and end-point assessments which meet the needs of learners, employers, and providers.

Their wide range of regulated vocational qualifications fully support the development and up-skilling of any workforce of any age. Their subject specialists work with the education sector, employers, industry, and training providers across a range of backgrounds, sizes and settings ensuring their qualifications meet the needs of learners today.

They are passionate about what they do and about the organisation and they pride themselves in providing a friendly professional service to enable a better future for all their learners.

Getting this right requires an amazing team of customer experience professionals, and that’s where you come in. Joining a dedicated customer experience team, you’ll be responsible for providing customer experience advice and support to external stakeholders and providing administrative support to the organisation in all areas.

Location: Derby
Job Type: Full Time, Permanent
Salary: £17,143 plus benefits
Benefits: Flexible Working

You may have experience of the following: Customer Service Advisor, Customer Service Executive, Customer Service Officer, Customer Service Representative, Contact Centre Operative, Client Services, Customer Service Agent, Call Centre Operative, Customer Support, Client Support, etc.

Ref: 103 763

ASSISTANT MANAGER, ELIZABETH HOUSE, NOTTINGHAM, PERMANENT, 37 HPW, FRWK12 £25,219 - £27,689

Elizabeth House provides high quality supported housing for 24 homeless people in the South Nottinghamshire area. Residents are accommodated in self-contained en-suite flats and are supported by staff to address their problems, develop their skills and confidence, and, ultimately, move out to independent accommodation in the community.

The main functions of this role will be;

• to assist the Service Manager in the management the Service so that it achieves and maintains satisfactory performance of Elizabeth house and associated services (Winter night shelter and Elizabeth House move on service). 

• to build and maintain effective working relationships with others. 

• to support the Service Manager in ensuring that contractual obligations are met.

• to comply with service and relevant Framework objectives, achieving target outcomes within given deadlines.

• to achieve success in the role, leading, motivating and working alongside others without knowingly exceeding the limits of authority for the role.

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

Welcome Churches’ vision is for every refugee to be welcomed by the local church. We do this by equipping and resourcing churches to welcome refugees and asylum seekers to their local community and by profiling them on our national Welcome Network. In 2021 so far our Welcome Network of refugee-welcoming churches has grown to over 600 churches across the UK and this number is increasing every month. Most recently we have been responding to the urgent need to help welcome newly-arrived Afghans to the UK, since the collapse of the Afghan government in August. At the end of September we had connected around 2500 Afghans with their local church and provided training to over 400 individuals from local churches to be ready to welcome them.

In addition to responding to urgent needs, we have a number of projects which churches can run. We provide a variety of training and resources to churches to support, disciple and include refugees in all aspects of church life.  Our Welcome Boxes project provides a way for churches to proactively welcome newly-arrived refugees and asylum seekers in their location. We train Coordinators and volunteer Welcomers from the church to visit those newly arriving, welcome them with a Welcome Box and continue to welcome the family or individual over a period of 3 months, introducing them to others in the church community and wider community.  Another of our newer projects, Welcome Holidays, provides an opportunity for refugees to enjoy a short break somewhere new in the UK, hosted by a church who generously provides hospitality and some planned days of holiday. 

We are at a pivotal moment as a charity as demand for our work is growing exponentially. We are seeking to provide consistent and high quality support to churches in our Welcome Network, focusing initially on churches in areas with high numbers of asylum seekers and refugees. This role will ensure that the rest of the Welcome Churches team is equipped with the tools they need to ensure that we continue to support and equip churches, delivering Welcome Churches training to churches and engaging with churches not yet in our Welcome Network. 

The Operations Manager will be based in Derby. This role is a full time role of 37.5 hours a week with a starting salary of £27,000. They will join the Senior Management Team and will be directly accountable to one of our Joint CEOs through regular supervisions. This ensures accountability in the role and identifies any training and support needs they may have. The Operations Manager will also be responsible for line managing the Finance Officer. 

Applicants are required to have an active Christian faith and be passionate about the UK Church welcoming refugees into the church community. Applicants from a refugee background are strongly encouraged to apply.

The National Lottery Heritage Fund

Leading, Inspiring and Resourcing the UK’s Heritage

The National Lottery Heritage Fund is the largest funder of the UK’s heritage. The projects we fund create lasting and positive change for people and communities and we believe that heritage has a crucial role to play in contributing to a more equal society.

We are currently recruiting for a full time Business Support Manager on a fixed term contract (12 months) based in Nottingham or Birmingham.

A Business Support Manager has a wide range of responsibilities which oversee and undertake the day to day work coming in to the business support team ensuring that tasks are managed and efficiently delivered. There are opportunities to develop new processes and IT systems within this role. We are seeking individuals who value working in a close team, collaborate well, understand great customer care and who enjoy the satisfaction of a job well done.

If you are excited about helping ensure that heritage is inclusive and accessible to everyone, for now and future generations, then we want to hear from you.

• Applications close on Tuesday 2 November
• Interviews are expected to take place on Thursday 11 November

Please apply via our company website

Our Values

Our Values and Behaviours sit at the heart of our work and are central to how we recruit. How you demonstrate our Values is just as important to us as your skills and experience.

• Inclusive of all aspects of heritage, people and communities
• Ambitious for our people, communities and heritage
• Collaborative by working and learning together
• Trusted for our integrity, expertise and judgement

Flexible Working

We have offices all over the UK and we champion a flexible approach to working where this supports our business needs. Many of our roles include opportunities to work from home or are open for job share arrangements.

Disability Confident Employer

We guarantee to interview all disabled applicants who meet the minimum essential criteria for every vacancy. We always endeavour to make reasonable adjustments and special requirements can be discussed and arranged before an interview.

The National Lottery Heritage Fund pledges to provide an inclusive working and learning environment for our people which prioritises fairness, equality, diversity and inclusion as well as dignity and respect for all. We will create a workspace where intimidation, discrimination, harassment, bullying and victimisation are not tolerated and actively prevented and opposed.

ABOUT US
The Woodland Trust is the UK’s leading woodland conservation charity.  We want to see a UK rich in native woods and trees, for people and wildlife. The Trust aims to engage and inspire people about woods and trees to help us meet our vision of creating, restoring and protecting woodland.

THE ROLE

We are looking for a Digital Transformation Senior Programme Manager who will be responsible for leading the Technology Project Management teams to deliver technology enabled projects and small changes defined within the organisation’s portfolio. The role will also comprise hiring and developing new team members and taking the lead to deliver multiple projects through multiple project teams; as well as building productive and collaborative relationships across and with external stakeholders and suppliers.  The Senior Project Manager will play an important role in contributing to and delivering the Digital Enablement Strategy, working with the Head of Technology Transformation and PMO Manager to ensure that the right projects are worked on at the right time to maximise the impact of change and the Woodland Trust. 

THE CANDIDATE

The successful applicant will have demonstrable experience of successfully delivering multiple projects and effectively managing a combination of teams simultaneously in a dynamic digital environment. You will be excellent at building and maintaining productive ongoing relationships with internal stakeholders and suppliers. You will display resilience and leadership in the face of change and seek to foster a proactive and solution-focussed working culture.

WHAT YOU CAN EXPECT

There’s no other organisation like the Woodland Trust. Whatever you do here you will be supporting our work to protect and enhance woods and trees. In return we recognise and value our people. You'll have our full support, training and opportunities for professional development, along with a contributory pension, life assurance and good holiday entitlement. 

Position Title: Major Giving Assistant Manager

Reports to: Head of Major Giving

Location: Muslim Hands, 148 – 164 Gregory Boulevard, Gregory House, Nottingham, NG7 5JE

OR Muslim Hands UK, 595-597 Commercial Road, London, E1 0HJ

Hours of Work: Full-time, 35 hours per week

Salary guideline:  (Up to) £32,000.00 per annum (commensurate with experience)

Terms of Employment: 12-Months’ Fixed-Term Contract (with a 6-Month Probationary Period, Renewable and Extendable)

Application Process & Closing Date: Send an up to date CV and supporting Covering Letter by Email by no later than 31st October 2021

Approx. Interview & Role Commencement Date(s):

Interviews: As and when suitable applicants identified.

Start: ASAP thereafter

Note: Strong Applicants may be contacted sooner, ahead of the closing date, to hold an Interview either an 'In Person', via Telephone or via 'Zoom' with Muslim Hands; therefore, please include your Telephone Contact details within your application and also familiarise yourself with Zoom Meetings in good time. 

Job Purpose:

We have an exciting opportunity to join a small but successful fundraising team to play a fundraising role in maximising funding and donations from individual donors, group of donors, philanthropists, trusts, especially from foundations and businesses.

We are looking for someone who can build strong relationships with our existing donors while bringing new ideas and approaches to support the long-term income growth strategy of the Major Giving department.

With a track record in securing significant donations and high value gifts. You must have experience of developing excellent relationships with donors especially with business and foundations.

If you would like to make a real difference in the lives of poor and needy by raising funds to build large water wells, Masjids, Livelihoods, Food and health projects, we look forward to hearing from you, In-sha-Allah.

Duties:

• To develop and deliver strategy that significantly increases income from corporations and Foundations.
• Proactive and thorough research of businesses and companies and trusts, consistently developing the charity’s pipeline and initiating new and long-lasting relationships.
• Work with Head of Major Giving department to develop new project templates, monitoring & Evaluation that demonstrate impact of funding.
• Manage multiple proposals, reports and relationship required to deadlines.
• Work closely and effectively with Major Giving team and global implementing partners.

General Expectations 

• To demonstrate Muslim Hands’ values and ethics in own working practices, approach and conduct
• To support with Fundraising activities from time-to-time, committing to partake in Live-TV-Appeals during our peak periods.
• To undertake any reasonable responsibilities as required by Line Manager
• To promote and adhere to all Muslim Hands Policies, Procedures and Professional Practice

NB: This Job Description is illustrative and non-exhaustive in scope.  The post-holder may be required to undertake any reasonable tasks as and when required by Line Manager from time to time to reflect the changing needs of the Organisation.

Essential

• Must be able to either:
  • Provide a valid Disclosure Barring Service (DBS) certificate (issued within the last year) when requested by Muslim Hands; OR
  • Undertake to provide full cooperation for Muslim Hands to perform a DBS Check at the required level appropriate for this / similar role.

Skills/qualifications:

• Educated to degree level or above.
• Good communicator and presenter.
• Self-reliance with good writing skills.  
• Honest and willing to travel to meet donors and work flexible hours.
• Excellent IT skills, including strong working knowledge of Microsoft Office Word, Excel and PowerPoint.

If you feel this is you please send your CV with a cover letter explaining why you feel you are suitable for this opening – Remember to quote the reference number above!!

Deadline for applications is 31st October 2021 however we reserve the right to end the application procedure early should the right candidate be found.

Role: Therapy Delivery Manager

Salary: £36,000 per annum

An exciting opportunity has arisen for a Therapy Delivery Manager to be a part of our developing team at a dynamic and professional charity. The Therapy Delivery Manager will report to the Head of Therapy.

The purpose of this role is to act as the Clinical Lead for the Therapy Service and to provide direct line management for the Therapy Team which works within a multi-agency setting to provide an empathic and pro-active service to victims of sexual violence adults and children and their families, within and outside of the criminal justice system, across the county. The Therapy Services are funded through multiple grants and contracts. 

The Therapy Delivery Manager must demonstrate well developed leadership skills, decisive operational accountability and an ability to work in the absence of senior management.

This is a full time role working 37.5 hours per week, Monday to Friday. Up to two days per week may be worked from home (dependent upon office requirements) and the rest of the week will be worked at our offices in Derby and Alfreton but the role may also require the post holder to travel.

The Therapy Delivery Manager position comes with a salary of £36,000 per annum, a flexible working scheme, ongoing skills development and training, an enhanced annual leave scheme and a company pension scheme.

The Organisation:

The Organisation is a Charity supporting victims of sexual violence across Derbyshire. The aims of the Charity are; to reduce the impact of rape and sexual abuse on victims (male and female) and their families; to encourage reporting of rape and sexual abuse, if appropriate; to support victims through the criminal justice process and; to reduce the incidence of rape and sexual abuse by raising awareness. 

We are now looking for a dynamic Therapy Delivery Manager to oversee effective delivery of the Charity’s Therapy Services.

Therapy Delivery Manager Main Duties:

• As clinical lead, offer clinical advice and consultation on clients’ psychological wellbeing to other staff members including sub-contracted therapists, student & volunteer counsellors and external organisations involved with those clients
• Provide the direct line management for the Therapy Team including induction, training, line management meetings and appraisals and ensure staff attendance at clinical supervision
• To occasionally provide in-house clinical supervision to students & volunteer counsellors as of when required, in line with the BACP guidelines and any training establishment requirements.
• Facilitate and chair meetings with the sub-contractors, such as Quarterly Meetings, Clinical Reflection Groups and other relevant meetings
• Develop therapy services in line with the demands and specifications set out by funders and contractors
• Monitor and ensure all client contact and activity is recorded on the Organisation’s secure database as required by SV2
• Ensure the communication network between agencies and SV2 is effective

and maintain and develop good working relationships with relevant agencies

• Undertake training and attend regular line management, group supervision, management meetings and team meetings, as required
• Undertake the requisite amount of CPD as identified in annual appraisals and line management processes (within BACP Guidelines)

Therapy Delivery Manager Necessary Skills, Qualifications and Experience:

• Minimum of a Post Graduate Diploma in Counselling or Psychotherapy (E)
• Safeguarding training to Level 3 (E)
• 750 hours post qualification practice (E)
• Experience in managing and supporting staff to deliver services effectively (E)
• A minimum of two years’ experience of undertaking therapeutic assessments (E)
• A minimum of three years’ experience working specifically with this client group (E)
• Extensive knowledge & awareness of rape, sexual abuse, rape trauma syndrome and their effects within the therapeutic setting (E)
• Knowledge and understanding of a wide range of therapeutic approaches to counselling (E)
• Knowledge and experience in relation to the Safeguarding of Vulnerable Adults and Children (E)
• Ability to create and implement effective outcome based care plans (E)
• Ability to research and map services and produce meaningful up-to-date pathways (E)
• Ability to negotiate and influence a wide variety of different professions, working in a multi-disciplinary setting (E)
• Able to maintain professional, well written and comprehensive notes and write reports (E)
• Competent use of IT i.e. Word, Outlook, Gmail, Excel, etc (E)
• Must hold a valid driving licence and have access to own transport which will need to be insured for business use (E)
• Accredited member of BACP or a similar professional body (E)

It will be necessary for you to apply for a Criminal Records Bureau Disclosure and be subject to Police Vetting as a requirement for this position.

Applicants should register their interest by clicking the ‘apply online’ button and attaching their CV. We will then contact you and provide you with an Application Pack.

Closing date for completed applications is 3rd November 2021. If application is successful, interviews will be held on 16th November 2021.

While we would like to contact all our candidates, unfortunately, this is not possible so if you haven’t heard from us 14 days after the closing date, your application has not been successful.

We do not accept applications from recruitment agencies.

We are recruiting for a Trusts and Foundations fundraising manager

15 hours a week: £8798 to be worked across 2 or 3 days FTE: £21,996

Home working considered

Beaumond House Hospice Care provides personalised care for you and your family, when every moment matters and aims to deliver outstanding hospice care, enabling our local communities to live well and die well.

We are seeking to appoint an experienced individual to the position of Trusts & Foundations Manager. The hospice is a registered charity that is committed to providing supportive palliative care to patients with life limiting or terminal illnesses and their families living in Newark & district, since 1987.

Beaumond House operates over an approximate radius of 15 miles from Newark. Each year we provide care for over 500 patients and support to their families, caring for around 150 patients at any one time.

The post will generate increasing levels of essential revenue and capital income for the hospice as we look to grow the offering to the local communities we serve.

You will be an energetic and creative individual, bringing Trust Fundraising knowledge to the team. You will be responsible for securing income from active and dormant audiences, focusing on donors and growing income from Trusts and Foundations.

upReach is an award-winning social mobility charity supporting less-advantaged undergraduates to secure top jobs. We deliver a comprehensive programme of professional development, through partnerships with top employers and universities. This year, we are continuing our growth to support 2,700 students, with a team of 60+ employees. upReach works to address the progression gap, supporting students from lower socioeconomic backgrounds to secure graduate jobs after university, aiming to reach its vision of a society in which everyone has the opportunity to reach their full career potential, regardless of social background.

Role: Junior Product Manager
Location: London, Manchester, Bristol, Nottingham, or Newcastle
Hours: Full-time 40 hours per week, 9am - 6pm 
Start date: As soon as possible
Duration: Permanent 
Reporting to: Senior Project Manager
Salary: £25,000 to £29,000 per annum plus £1,000 London-weighting if based in London
Application deadline: 9am 11th November. Early applications are encouraged, we may appoint before the closing date

The Junior Project Manager position sits within the growing product and projects team within upReach. The role will work closely with the Senior Project Manager to manage the products that upReach offers and any other projects assigned to them throughout the year. The role is ideal for someone interested in beginning a career in Project or Product management with a passion for social mobility and an interest in tech/digital products.

The successful candidate will be working on a number of upReach’s products, including:

Social Mobility Network: upReach are currently working with a web design agency to develop a new networking platform with the intent to create a network for less-advantaged university students to have direct access to industry professionals. The platform launched in July and has facilitated over 200 interactions between students and professionals. The Junior Product Manager role would support the Senior Project Manager with the development and roll-out of the platform, whilst tracking performance through defined KPIs and milestones.

Corporate Mentoring Programme: For over 5 years, upReach has run a Corporate Mentoring Programme, which currently has over 500 active mentoring relationships. Given the launch of the Social Mobility Network, this role will be looking at ways to bring the two closer together by exploring synergies and user experience improvements, working with the Head of Sector Programmes and Mentoring.

Core Responsibilities:

• Project Management: Taking ownership of the project management of a project to scope and manage a project from beginning to completion, drawing upon project management methodologies to deliver

• Existing Product Development: Drawing upon external trends and data on upReach’s products to recommend product enhancements, adding this to the product roadmap and creating business cases when necessary to justify the business need for such enhancements

• User training and onboarding: Delivering sessions to users onboarding to the platform and managing marketing and communication journeys to university students and professional volunteers.

• Handling user queries: This role would be responsible for logging and responding to any queries received from users of an upReach product, logging and prioritising them correctly

• Product Growth: Working closely with the Employer Partnerships Manager and Senior Brand, Marketing and Communications Officer to develop marketing materials and an acquisition pipeline for upReach’s products

• Product Portfolio Management: Supporting the Senior Project Manager to report on the impact of upReach’s portfolio of products by evaluating costs associated with products and the impact driven by each product

• Ad Hoc tasks: This role would also be able to work closely with other members of the leadership team, including the CEO, to support them with strategic priorities

​Person Specification:
This position would be suited to individuals who are committed to upReach’s mission and have an understanding of, and empathy with, the challenges facing those from lower socio-economic backgrounds.
To be successful, candidates applying for the role should be able to demonstrate clear experience in managing a project and a clear interest in Project Management. The ideal candidate will be proactive, resilient and used to managing competing priorities within a varied workload. They should be flexible and willing to perform varying duties depending on the shifting needs of the charity. 

Essential Skills/Experience:

• Proven experience in managing a varied workload with competing priorities.

• Excellent interpersonal skills and an ability to maintain a high level of customer service when dealing with user queries.

• Excellent communication skills, both written and oral, with an ability to brief others on what needs to be done (e.g. a developer or a designer).

• Exceptional eye for detail, including excellent proofreading and editing skills.

• A commitment to be user-oriented and ensure that human-centred design is central to the product development process.

• At least a Grade ‘B’ in Maths and English GCSE (if you have extenuating circumstances, let us know)*

• University degree (2:1 or higher)* in any discipline, or equivalent experience.

• Self-motivation and an ability to work in a small team as well as independently.

• Ability to engage and communicate confidently with stakeholders, such as Trustees, beneficiaries, upReach partners and all levels of employees across the organisation. 

* The nature of the role requires a high standard of Maths and English, and the ability to quickly review a large amount of information and identify and communicate key themes clearly. Applicants may demonstrate this through the academic qualifications shown above and/or other relevant experience. As our beneficiaries are all undergraduates, a good understanding of the university experience is essential, although it is not necessary that this was acquired through personally gaining a degree.

Desirable Skills/Experience:

• Experience of website development or product development

• Experience working with external stakeholders

• Experience with User Experience (UX) and/or User Interface (UI)

• A good understanding of GDPR legislation and regulations.

• Familiarity with Trello and G-Suite

Recruitment Officer 
Salary £24,011 – £26,060 

We aim to make people’s lives better. Do you?

Framework is a registered charity delivering housing, support, health and employment services to people with a diverse range of needs. We assist rough sleepers and those who need help to keep their home. We support excluded youngsters as they make their way into adulthood and those starting or returning to work.  We provide access to treatment for people with mental health issues, those misusing alcohol or illegal substances, and join up services for homeless people with multiple and complex needs.

Through approximately 70 services across the East Midlands, Framework is both a safety net and a platform for change. Each year more than eighteen thousand people approach us for help.  Responding to their needs, respecting their choices and empowering them to achieve, we aim to make life better for our service users and those around them.

Due to our continued growth, the HR Team are looking to appoint a Recruitment Officer. 

We are seeking an effective communicator, who will be required to provide an efficient and effective recruitment service, ensuring compliance with department procedures and safe recruitment processes. This role will be responsible for creating recruitment strategies for our different services across the East Midlands and working closely with our Service Managers to bring in candidates that share our ethos.

The successful candidate must be able to work as part of a wider HR team, cope well under pressure, and work accurately to tight deadlines.  Experience of Recruitment is essential along with the ability to work in a highly confidential environment.  Framework currently employs over 1000 employees across the East Midlands. You will need to relish working in an interesting and complex organisation with a strong values base and social purpose.

Key skills for this fast paced role include; excellent communication and interpersonal skills; ability to deal with contacts at all levels of the organisation including other departments, Managers, Senior Management, internal and external customers.

If you believe you can meet the challenge we would love to hear from you. 
 
Experience of the housing, charitable or public sectors could be advantageous. Of greater significance are commitment and resilience.  Above all, we need someone whose concern for those we serve will be paramount.   

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

IPS EMPLOYMENT SPECIALIST

Salary:  Agenda for Change Band 5:  £25,655 - £31,534

Location:  The Wellbeing Hub, 73 Hounds Gate, NG1 

We are delighted to be recruiting to an exciting new opportunity for an IPS Employment Specialist as part of a new Individual Placement and Support (IPS) programme.

IPS is an evidenced-based employment approach that is internationally considered as the most effective approach to supporting people with mental health problems to find and keep the right work opportunity. 

The role will deliver supported employment to people in community treatment for substance use, who may be affected by other health conditions or disabilities, using the Individual Placement and Support approach (IPS).  Full training on the IPS model will be provided.

Key responsibilities: 

1. To manage a caseload of around 25 clients in structured treatment for substance use who are motivated to start/return to work

2. To initiate job search and contact with employers quickly – within 4 weeks – building relationships to the benefit of your clients

3. To provide individualised unlimited support to participants and their employer which may include,  but is not limited to, employer education and support, return to work strategies and negotiation around workplace adjustments to ensure job retention

4. To provide participants/clients with expert advice around welfare benefits to enable them to make informed decisions about work

5. To support the integration of the IPS approach into the substance misuse treatment service (NRN) to include attendance at clinical team meetings as an embedded IPS practitioner

About you: 

• We would like you to have some knowledge of the IPS model

• We would like you to have experience of talking to employers and helping people into work 

• We want great communication skills and the ability to build relationships with everyone from the frontline up to CEO level

• Negotiation skills and commercial acumen

• Drive, passion and commitment 

• Proven ability to build rapport with people and especially understanding issues for people with affected by substance misuse or similar conditions

• Boundless enthusiasm, excellent teamwork and the ability to work in a target driven environment

• Strong written skills/verbal/ organisational skills

Closing date:  24 October 2021

Interview Date: Week Commencing 01 November 2021 

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE

Fixed Term - Full Time - 35 hours per week (Maternity Cover)

London, Nottingham or optional hybrid working – c.£38,000 depending on experience

Headway is the leading UK-wide charity working to improve life after brain injury through the provision of information, support and services to survivors, their families and carers.

You will be responsible for leading the charity’s political engagement campaigns to improve the lives of people affected by brain injury in the UK, while developing and managing relationships with MPs and other key stakeholders.

We’re seeking a strategic thinker with an excellent understanding of politics who can help us to raise the profile of Headway among politicians and civil servants working in the fields of health, social care and welfare.

Educated to degree level, you will have experience of working in government relations or in a lobbying role. You will also have strong interpersonal skills, including the ability to listen and empathise, and the confidence to persuade and influence.

If you would like to use your political skills to improve services for people affected by brain injury, we’d like to hear from you.

During the pandemic our staff have been working from home with excellent results. However, we recognise the value of working collaboratively in teams to promote creativity and achieve our objectives. Consequently, we will adopt a pragmatic and flexible approach and we are prepared to discuss hybrid working arrangements.

• Closing date for applications: 4 November 2021
• Interviews: w/c 15 November 2021

No agencies.

Registered Charity No. 1025852.

Team Leader
(Nottingham Recovery Network, Nottingham City)

Location: Wellbeing Hub (Psychosocial Interventions Team), 73 Hounds Gate, Nottingham
Salary: Band 6 Equivalent £32,305 - £39,026 per annum
Contract: Permanent
Hours: Full Time 37 Hours per week

The Nottingham Recovery Network comprises of Framework Housing Association, Double Impact and Nottinghamshire Healthcare NHS Foundation Trust. The service is publicly funded and has been established to support people who misuse drugs and alcohol.  We provide a single point of advice, support and treatment for anyone in Nottingham City who wishes to change their relationship with alcohol or drugs.

We are looking to recruit a Team Leader to work within the Nottingham Recovery Network’s Psychosocial Interventions Team.

The post holder will operationally manage an integrated team providing high quality patient care through assessing, care planning, key working, implementing and evaluating treatment plans for individuals with substance misuse problems.

The successful candidate will be a role model for the staff team and an ambassador for Double Impact and recovery.  We expect high standards of clinical care and behaviour and the promotion of a professional and courteous culture.  We are looking for someone who can develop and support a staff team, providing a nurturing environment where innovation and growth is encouraged and the service user comes first.

The post holder is required to be competent and autonomous in dealing with complex cases and will have the experience and knowledge to competently advise substance misuse practitioners at all levels.

The successful candidate for the role of Team Leader will have: 

• Line management qualification or willing to work towards
• Professional qualification in relevant field or equivalent experience
• Significant relevant experience of working in the substance misuse field including supporting/line managing others
• Evidence of leadership qualities and people management skills

What we offer: Life Assurance, Pension (up to 4% matched by FHA), Enhanced Maternity, Paternity and Adoption Benefits, Additional Annual Leave Purchase Scheme, Employee Assistance Programme, Learning programmes tailored to suit different roles and services, Health Cash Plan.

Framework supports all employees to achieve a better work/life balance. Should you wish us to consider flexible working or job share as part of your application please state this on your application in the supporting statement section.

To protect the health & wellbeing of those receiving support from Framework, colleagues and the wider community, any job offer is conditional upon the prospective post-holder having been vaccinated against Covid-19, or agreeing to do so during the first six months in the post, except where such a requirement would be unreasonable in the circumstances.

98% of the workforce in a recent staff survey said they were proud to work for Framework.

Framework is an Equal Opportunities Employer. Registered charity No: 1060941.

As a Disability Confident employer we warmly encourage job applications from people with disabilities. Framework is committed to offering opportunities to people from diverse communities. If you have specific requirements or adjustments please let us know if there is anything we can do to support your application.

NO AGENCIES PLEASE