Social jobs

The Communities Lead will lead the development and delivery of the Communities of Hope strand of the project. You’ll ensure that the Hope and Healing network, practitioners and activists have support and guidance to deliver an approach to community work that is trauma-informed and community-led.

You will manage the Hope and Healing Practitioners (likely from Year 2) and support partners in local communities. You'll work together to build capacity within local community pilots and projects, whilst also building wider connections at different levels of local systems to bring about meaningful and sustainable change.

You will play a key role in supporting project partners as well as local partners and activists, enhancing their knowledge of trauma-informed, strengths-based and asset-based community development approaches. You will help ensure that learning is gathered and disseminated, including examples of theory into practice. 

You will be a person who can connect with communities in a meaningful way and who understands the pressures and realities for practitioners on the ground. You’ll be able to take the lead from what is strong, and bring local resources, assets and different people together to create hope and conditions for community-led healing.  You’ll share your experience and expertise to help develop our wider work at Platfform.

We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year.

We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people’s strengths and focussing on healing. We know we can’t ‘fix’ people, but we can walk alongside people and help where we can on their journey.

We try hard to make Platfform a great place to work, we live our values and mission in everything that we do.

Platfform is the charity for mental health and social change. We’re a supportive team where you can be your whole selves, and know that you’re playing a genuine part in building a happier future for people across the UK.

About the role:

When a family member sustains a spinal cord injury it is a life changing experience for the whole family. They can feel very isolated and that no one understands what they’re going through.

Back Up’s Family Support Service is there to help. We enable a wide range of family members of all ages whose loved one is affected by spinal cord injury (SCI) to improve their wellbeing, build a support network and transform their lives through Back Up’s services. 

The Family Support Coordinator will assist in supporting family members on an individual basis as well as in group settings as appropriate, together with providing support in the process of identifying, recruiting and training new family support volunteers.

A Family Support Coordinator will be comfortable and efficient with data management and GDPR compliance.

Lived experience of having a relative with SCI is essential, together with sharing our commitment to transform the lives of everyone affected by spinal cord injury.

For full details please see our role description.

About us:

At Back Up, we have big ambitions. Over the next few years, we’re going to be transforming the lives of even more people affected by spinal cord injury.

Together we’ll be working hard to make sure everyone affected by spinal cord injury has access to the support they deserve; and we are the only spinal cord injury charity in the UK providing specific services to children and young people.

At Back Up, inclusion is at the heart of everything we do. Please read our Equality, Diversity and Inclusion Policy Statement. We are committed to creating an inclusive working environment where all our employees are encouraged to reach their full potential, and individual differences are valued and respected. We particularly welcome applications from those from black, Asian or ethnic minority backgrounds or those with higher level spinal cord injuries.

In 2024 Back Up won The Times and The Sunday Times Spotlight Award for Best place to work for disabled employees. As well as this, Back Up has been voted one of the top ten charities to work for (Third Sector Best Charities 2020). The enthusiastic, inclusive and supportive spirit of our very skilled staff ensure excellence in the services we deliver.c

About us

Bridges Outcomes Partnerships (BOP) is a mission driven not for profit social enterprise.  We help radically change human services and environmental initiatives to improve outcomes for people, the planet, and value for society.  We work with Government, community groups and specialist partners to design and deliver vital services that support people to improve their lives, in areas ranging from education and wellbeing to housing and employment. We enable personalised and strength-based delivery through collaborative design, flexible delivery, and clear accountability for improving people’s lives through People-Powered Partnerships

Role Purpose

The Role will be responsible for the entry and review of financial transactions from various sources including purchase invoices, payment cards and bank transactions. 

The organisation has grown from managing 8 entities three years ago to 22 at present. We have 41 accounts across 5 different banking institutions (in both USD and GBP) and multiple credit/debit cards. You will need to be adaptable with an open mindset and able to work with uncertainty and change.

We have recently implemented new accounting software (Iplicit) to better manage the multiple entities in our portfolio.  This role will act as a key part of the finance function now the new system is live.

Responsibilities

Initial Duties: 

• Processing urgent same day rent payments 

• Processing of purchase ledger transactions (including VAT entries) for 22 legal entities, in multi-currency, ensuring accurate re-allocation to other entities where appropriate

• Preparation of supplier payment runs for approval

• Completing bank statement imports and reconciliations

• Responding to internal and external queries regarding purchase transactions and payments 

• Other administration & support as required by our Central team (including People, Digital, Business Development & Impact) 

• Review and processing of employee expense transactions 

• Creating regular Inter-company recharge invoices for batches of transactions

Skills & Experience

Essential Skills & Experience 

• Practical experience in a similar role processing a range of financial entries 

• AAT Level 3 Certificate in Accounting or similar

• An understanding of the fundamentals of VAT

• Attention to detail and with ability to question existing processes

• Confident and financially literate, with clear communication and good organisation skills 

• Able to manage priorities and work effectively in a remote working setting 

Desirable Skills & Experience 

• Experience of working with multi-company/inter-company structures 

• Familiarity with Iplicit accounting software 

• Experience of working with multiple currencies

What we will offer you

• We are a flexible employer and we will support you to ensure you achieve a healthy work life balance.

• You will be joining an incredibly dedicated, vibrant, dynamic and talented team of people who are deeply passionate about services which improve people’s lives and public sector reform.

• You will get 25 days’ annual leave plus 8 days for bank holidays plus a birthday leave day and 2 additional ‘gifted’ day/s between Christmas and New Year.

• We offer a Salary Sacrifice Pension Scheme.

• We offer Life Insurance, Income Protection Insurance and Wellbeing benefits & resources.

• We also offer Private Medical Insurance on successful completion of your probation period.

• You will be able to access Learning and Development opportunities.

Application process/next steps

We are only accepting applications through the Applied platform. You’ll answer some questions that are related to the day-to-day job and will be asked to upload your CV. Your answers will go through our sift process: all answers will be anonymised, randomised and then reviewed by a panel of reviewers.

NB To keep your response personal and genuine, we ask that you don't use AI tools (like Chat GPT or others) to answer the applications - we're looking for your own voice and experience to come through.

If you are shortlisted, we’ll invite you to the next step, which will be first and second round interviews with some of our colleagues. Once we have concluded the process we would like the successful candidate to start as soon as notice periods allow.

The closing date for applications is 3rd August.

First round interviews are likely to take place w/c 18th August.

Bridges Outcomes Partnerships is an equal opportunities employer and ensures that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable. We welcome applications from candidates of all backgrounds and will make reasonable adjustments for any part of the recruitment process for candidates who meet the minimum criteria for the role

Civitas Recruitment are delighted to be working with a great charity focused on developing a thriving Muslim community within the UK. This is an innovative charity which aims to help Muslims calculate and give Zakat to those in need across the UK. An exciting opportunity exists for a Head of Marketing to join the team. As Head of Marketing, you will be responsible for growing brand awareness, strengthening donor engagement, managing their digital presence and delivering high-quality content. You will lead a small team covering social media, content and creative, and corporate communications ensuring their work is aligned with the charity’s mission. This is a full-time, permanent role remote working, with 1-2 days a month in London for meetings (reasonable travel expenses covered within UK).

Who are we looking for?

Ideal candidates will have at least five years’ senior experience within a digital and performance marketing environment. You will have extensive understanding of integrated marketing campaigns and executing channel marketing at pace and efficiency. Knowledge of planning, executing and/or managing all digital marketing activities across SE, Email, Social and PPC is essential for this role. You will be highly creative with experience in identifying target audiences and devising digital campaigns that inform, educate, inspire and convince prospecting, existing and lapsed givers. You will have excellent written and verbal communication skills as well as excellent influencing skills with donors, colleagues, and partners. You will possess a cultural awareness and be able to communicate sensitively within faith-based contexts.

If the above role description sounds of interest and you feel like you meet the criteria; please apply immediately or for further information, please contact Syed at Civitas Recruitment for a full JD and informal discussion. Early applications are encouraged as we will be reviewing on a rolling basis and roles may closer earlier than initially indicated.

London Play is seeking a part-time Partnership Fundraiser to lead on securing income to support its vital work, in particular through strengthening and developing its partnership with London Play Design. This is a flexible and autonomous role, ideal for an experienced professional with a strong background in fundraising strategy, relationship-building, and making grant applications.

About London Play (LP)

London Play is a small, influential charity with a mission to ensure that every child in London has the time, space and freedom to play outside every day, close to where they live. In a crowded city, the availability of safe, accessible places to play is under constant threat. We work with groups across the capital to help them provide more and better play opportunities for children, as well as advocating and campaigning for play as an essential part of a healthy childhood. Supporting and promoting London’s unique staffed adventure playgrounds is also a key focus for our work.  

About London Play Design (LPD)

London Play Design is a not-for-profit Community Interest Company and social enterprise established in 2017, formerly a department within London Play. We specialise in designing and improving community play spaces across London. With a deep commitment to play, we aim to create vibrant, engaging, and safe environments for children and families, underpinned by community involvement and sustainable practice.

Job Description

We seek a skilled and proactive fundraiser to support LP in submitting funding applications to support its partnership with LPD and developing long-term fundraising capacity. The first key task will be to collaborate with both organisations to create a strategic fundraising plan aligned with our programmes, with a strong emphasis on championing play and supporting adventure playgrounds in continuing their essential community work.

Key responsibilities will include developing and implementing a fundraising strategy to secure income from a diverse range of sources; and researching, identifying, developing and submitting funding applications and proposals to relevant trusts, foundations and other grant-making bodies.

The ideal applicant will have at least five years’ experience in fundraising, donor development, or grant writing – ideally including partnership arrangements – as well as a demonstrable understanding of the value of play and the outcomes it contributes to for children and for communities. They will be highly organised, with exceptional written and verbal communication skills and a proven ability to achieve income targets and meet application deadlines.

For more details download the job description and person specification below.

We believe that a diverse workforce drives innovation and better decision-making and are actively seeking to build a team with a variety of backgrounds, skills, and perspectives.  We encourage applications from all qualified individuals, including those from underrepresented groups.

Support Coordinator

This is an exciting opportunity to work with stroke survivors and their families to support them following stroke. We are looking for an innovative, passionate, and professional individual with excellent interpersonal and organisational skills to join our Stroke Recovery Service based in Flyde Coast.

Position: S11292 Stroke Support Coordinator

Location: Home-based, Fylde Coast. However, extensive travel will be required as part of this role (may include team meetings or other work-related meetings)

Salary: Circa £16,461 per annum (FTE circa £27,400 per annum)

Hours: Part-time, 21 hours per week hours per week

Contract: This is a fixed-term contract until 31 July 2026. Services are contracted and there is currently funding for this contract until 31 March 2028

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: Sunday 20 July 2025. We reserve the right to close this vacancy early if we receive sufficient applications for the role.

Interview Date: 29 and 30 July 2025

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

Reporting to the Service Delivery Coach, you will have the ability to support stroke survivors to identify their goals. Using strong assessment skills and a person-centred approach enabling them to maximise their recovery and improve communication.

Key responsibilities will include:

• Supporting new stroke survivors and their carers from hospital discharge into the community.
• Provide personalised information, advice and support.
• Supporting stroke survivors to make informed lifestyle changes which will help them to prevent further strokes.
• Work collaboratively with NHS colleagues and other areas of the community to make a difference in the lives of people affected by stroke.

About You

You will have experience in:

• Experience/background in a caring profession, ideally supporting people with disabilities
• Excellent IT skills and an ability to maintain accurate records.
• An affinity with the values of the Stroke Association.
• A flexible approach and an ability to effectively manage a caseload.

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Finding strength through support

The organisation is the only charity in the UK providing lifelong support for all stroke survivors and their families. Providing tailored support to tens of thousands of stroke survivors each year. This support includes one-to-one and group support, funding vital scientific research into stroke prevention, acute treatment, recovery and long-term care, and campaigning to secure the best care for everyone affected by stroke. 

They are here for stroke survivors and their loved ones, from the moment they enter the new and frightening post-stroke world, supporting them every step of the way as they find their strength and their way back to life.

It’s only thanks to the generosity of supporters and donors that they can provide vital support. 

The Association is driven by an ambition to improve the lives of everyone affected by stroke. This means they’re determined to create an equitable and inclusive workplace that benefits from the difference, and thrives on the diversity, of our people. Guided by an approach to solving inequity in stroke, the team are prioritising listening to, and learning from, lived experience across the charity.

The charity are working to improve the representation of this lived experience at all levels within the Association and are eager to recruit applicants from a variety of communities and backgrounds. We are keen to receive applications from people affected by stroke, people of colour, members of LGBT+ communities, and disabled people because these identities and experiences are underrepresented and would add enormous value to how the organisation work.

A Disability Confident employer, the organisation is making great progress focusing on flexible working, reasonable adjustments and access to work. The charity has a variety of staff network groups and are committed to continuously improving diversity and inclusion efforts. If you have questions, or access needs, we’re happy to discuss any support and adjustments we can make throughout the recruitment process so that you’re able to contribute your best in a way that meets your needs.

You may also have experience in areas such as Care Coordinator, Stroke Support, Stroke, Care, Care Worker, Support Worker, Carer, Care Team Leader, Support Team Leader, Volunteering Manager, Volunteer Coordinator, Support Group, Support and Advice, Social Care, Carer Support, Support Service. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About us:

CSE is a national charity based in Bristol with a clear mission: to tackle the climate emergency and end the suffering caused by cold homes. We believe in a future where everyone can live in a warm, healthy home powered by a fair and sustainable energy system - and we work with people, organisations and communities to help make that a reality. We collaborate across teams and disciplines to deliver practical change, and we’re proud of our independence, integrity and commitment to social justice.

Job description

We are looking for someone to provide key administrative support for our local and community energy projects. The post holder will help to build relationships and ensure robust administration, focussing primarily on our grant schemes and capacity building work with community organisations.

Pay and conditions

• The role is full-time (37.5 hours per week).
• The salary for the role will be £25,600 - £29,147.
• You will be entitled to 25 days paid holiday (plus statutory holidays).
• CSE offer a range of benefits including, subsidised bike purchase and Tech Scheme, Life Assurance, Health Cash plan, retail discounts and discounted breakdown cover and many more.

We will pay fees and expenses on relevant training courses.

Specific responsibilities

An applicant appointed to the role will be expected to:

• To play a key role in co-ordinating our grant giving for community organisations, including having direct communications with grantees, tracking payments, monitoring delivery, and maintaining records.
• To liaise with a range of stakeholders, potentially including community groups, local authorities, town and parish councils, and neighbourhood planning groups.
• To support the planning, promotion and delivery of training sessions, workshops and events.
• To represent CSE on a range of projects, in external in-person and online meetings and events.
• To support promotion of CSE projects, activities, reports and publications to ensure effective engagement with the target audience.

To see a more detailed list of responsibilities please see the supporting documents attached. These documents are also available to download from our website.

Essential attributes for this role include:

• 5 GCSEs at grade A-C or equivalent, including English (or 4 or above).
• Providing administrative support in an organisation or project context.
• Working on more than one project or set of tasks at once, working to deadlines and being accountable for your time.
• Engaging and supporting a range of stakeholders.
• Planning and delivering effective in person and online events.
• Understanding broad themes driving the sustainable energy, fuel poverty and climate change work of CSE, and an appetite to learn and improve your understanding.
• Able to use Teams, Zoom or other online meeting platforms.
• Grant scheme delivery and grant management systems.

Please note, the above is an overview of the skills required for this role. To see the full list of essential and desirable skills please see the attached job description.

How to apply

To apply, please download and complete the application form available from our website. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification.

To apply, please download and complete the application form available from our CSE website and send it to our Jobs email. Your application should demonstrate your suitability for the role against the criteria outlined in the person specification and job description.

To be considered for this role an application form must be sent to jobs @ cse .org .uk .

The closing date for applications is 12pm Monday 11 August 2025.

Interviews are expected to take place on Wednesday 10 and Thursday 11 September 2025, though this is subject to change.  

If you require any reasonable adjustments to take part in the recruitment process, please let us know and we’ll be happy to accommodate your needs.

If invited to interview, we will ask you to provide evidence of eligibility to work in the UK.

Main Purpose

This is a key role in Learning and Work Institute, leading our team and work in Wales and part of L&W's Senior Management Team. It aims to further increase our impact on learning, skills and employment in Wales, including by: growing and diversifying our income; increasing our profile; managing our strategic partnerships and exercising influence at the higher levels in Wales; and ensuring we deliver high quality policy, research and events that makes a difference to policy and practice. The role is also a member of L&W's Senior Management Team, working across the organisation, ensuring we work in a joined up way, that L&W is an engaging and supportive place to work, and leading on specific organisational initiatives.

Duties and Responsibilities

Income generation and diversification. Identify and secure new sources of income including the production of high quality, successful funding applications, working with colleagues across the organisation where appropriate.

Strategy and financial planning. Lead development and implementation of L&W's strategic plan in Wales, including working with our Wales Strategy Group and maximizing opportunities for impact, and ensuring the financial sustainability of L&W’s work in Wales.

Stakeholder engagement. Build effective and productive relationships across the public, private and third sectors in Wales, including with ministers, special advisers and senior officials in the Welsh Government, and other key influencers, to maximise our impact

Leadership and management. Be an active member of SMT and organisational leader, promoting joined-up working and L&W as a great place to work. Lead our Wales team, ensuring they have opportunities to further develop. Act at all times in an inclusive, collaborative, open way that lives our values.

Project management. Ensuring our portfolio of work in Wales is delivered on time, on budget, and to a high quality, and making the links between projects so they have maximum impact.

Strategic communications. Proactively promote L&W’s external profile and key messages through PR, marketing and media activity. Ensure L&W adheres at all times to Welsh language standards.

Undertake any other reasonable duties as required by the CEO, including travel to other L&W offices.

Person Specification

Essential

• Excellent interpersonal skills with the ability to engage a range of audiences. You will be confident on national platforms dealing with the media; writing for a range of different platforms and social media.
• Leadership skills that include developing and motivating staff and teams, and ability to work collaboratively as part of the Senior Management Team
• Ability to build and enhance networks, alliances and relationships at the highest level across stakeholders in Wales including politicians and policymakers
• Well developed knowledge of the political and policy environment in Wales in the areas of learning, skills and employment
• Ability to develop new business and income streams for L&W including responding to tenders and generating proactive funding from trusts and foundations
• Excellent written and oral communication skills to influence and persuade, a confident presenter with the ability to relate to a wide range of audiences
• Ability to effectively manage a portfolio of research and policy projects and events, delivered on time and on budget to a high quality

Desirable 

• Understanding the fields of learning, skills and employment policy and practice across the UK and network of contacts in Wales and the UK
• Knowledge or experience of governance requirements, such as working with Boards, in the third sector
• An innovative and creative thinker with a record of transforming ideas into practice and ability to understand and analyse a range of research and policy
• Ability to communicate through Welsh, and the confidence to do so

Learning and Work Institute works across the UK, and staff are expected to work across the organisation. Our work in Wales is led by a Cardiff-based team, but all staff are required to follow the guidance set out in our Welsh language scheme when working in Wales.

Benefits Package

Salary of £64,450-£77,880 depending on experience and location

- 31 days' holiday increasing to 33 days after 5 years’ service, of which 3 are shutdown days in addition to public holidays.

- Generous company pension scheme with 8% employer contribution

- Group Life Assurance 3*salary

- Hybrid working (with 40%-60% of your time in the office)

- Flexible working practices

- Employee Development Scheme

- Retailer Discounts

- Enhanced occupational maternity, adoption, paternity and shared parental pay

- Enhanced occupational sick pay

- Eye care scheme

- Employee Assistance & Wellbeing Programme

- Gold award in Investors in People

Peer Support is a vital part of the Manchester Living Well Service. Having a focus on lived and living experience within the team is both powerful and essential. Manchester Mind employs the Peer Support Worker, based in the Living Well South Team (Wythenshawe).  We are working in partnership with Greater Manchester Mental Health Trust and other voluntary sector partners – a real chance to make a difference. Would you like to be a part of that?

Working differently is a key part of Living Well and lived experience within the service delivery drives that understanding and empathic approach we work to achieve. As a Peer Support Worker, you will be supporting people one to one, working alongside colleagues from other partner organisations to build kind and trusting relationships, ensuring people feel heard and that choice and control remains central to their experience.

Job Title: Peer Support Worker

Salary: £24,966 p.a.

Hours: 35 hours per week 

Annual Leave: 28 days + bank holidays

The skills and knowledge that are important to us are:

· Experience of building kind relationships where people feel heard and able to contribute.

· Ability to work in a strengths-based way that recognises the potential for people to develop and enable resilience.

· A commitment to working collaboratively to help bring about change.

You can download all application documents from our website.

The deadline for this post is 12noon on Friday 25th July 2025.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services, or had experience of volunteering.

Would you like a job supporting people with mental health issues to stay within their communities?  Then consider the role of a Support Time and Recovery Worker. It is an important role within a busy Community Mental Health Team. You would be employed by Manchester Mind but you would be based and managed by Greater Manchester Mental Health Trust on a day to day basis.

Manchester Mind wishes to appoint to the following post:

Position: Support Time and Recovery Worker

Location: South Team based in Withington/West Didsbury

Hours:            18.5 hours per week

Salary: £25,467 p.a. (pro rata £12,733.50 actual)

Holiday: 28 days per year + bank holidays (pro rata)

Supporting people in their journey to recovery is an integral part of this job. To ensure that this happens we are looking for a creative, innovative person with excellent engagement skills and a positive and collaborative approach to working with people.

You will need to be a team player but also not afraid to take the lead when needed and we are looking for you to have experience working with people with mental health needs. Experience of using mental health services will be an advantage. Successful applicants will need to be able to show that they can maintain a positive approach to providing recovery-focused support to people using services.

All application documents can be downloaded from our website.

The deadline for submission of applications is 12 noon on Monday 28th July.

Manchester Mind is striving to be an equal opportunities employer and welcomes applications from all sections of the community. Manchester Mind sees it as a positive advantage if you have experience of mental health issues and/or have used mental health services.

Specialist Support Worker (Female Only Supported Housing)

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

• Located at a 24-hour supported housing service in Clapham, we provide high quality self-contained accommodation for 15 women who have experienced homelessness and multiple disadvantage.  The aim of the service is to provide a therapeutic environment in which women feel safe and can flourish, enabling them to move on into independent, permanent accommodation. The accommodation also includes overnight safe spaces.
• In this role, you will provide direct support to all the women, as well as holding a small case load of residents who you will keywork.
• You will work closely with support workers and the in-house psychologist. You will model person-led, psychological, gender, and culturally informed support, will be skilled at building trust and you will be a great team player.
• The post holder will undertake 8-hour shifts covering the hours 8am – 8pm, this will include some weekend work. Please be aware that the building has several floors and no lifts.
• The post is open to female applicants only as the role is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Full job description can be found on our website

Salary: £35,252
Closing Date: Sunday 3rd August 2025
Interview Date: Friday 8th August 2025
 

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Welfare Benefits Advisor

Supporting Leicester South Foodbank

Job Description

Responsible for:

To assist in providing an efficient and effective Welfare Benefits service within the various foodbank hubs to assess eligibility, maximise income and review and appeal decisions as appropriate. Required to provide advice through various service delivery points, including outreach locations.

Responsible to:  Team leader, and Service Delivery Manager

Base Location:

Hours: 20 Hours per week

Term: Fixed Term until October 2026. This may be extended dependant on further funding opportunities

Salary:£13.50ph
Holidays: 25 days p.a. plus 8 days Bank Holidays pro-rated if the role is part time

Main Responsibilities: 

• Uphold the aims and principles of the Helping Hands Community Trust and the Leicester South Foodbank.
• Work within the service’s ethos and values, especially regarding equality and discrimination.
• Work within health and safety guidelines, sharing responsibility for own health and safety and that of colleagues.
• Keep up to date with legislation, policies and procedures and undertake appropriate training.
• Provide confidential, specialist, advice to clients at our main hub and in consultation with the Operational manager, outreach surgeries and venues across Leicester and Leicestershire
• Present a range of solutions, pointing out the advantages and disadvantages according to the client’s personal situation and make recommendations based on this information
• Ensure that all advice and solutions are presented in accordance with the charity’s policies and procedures and in line with AQS
• Assessing client needs through confidential interviews and hold a personal caseload
• Keeping confidential records, updates and training on our CMS (AdvicePro)
•  Adhere to our Safeguarding, confidentiality and GDPR Policies and procedures
• Keep up to date with changes in legislation, policies and practices in relation to Welfare Benefits, and sharing such information to other members of the team
• Maximise benefit to clients by working closely with Money/Debt Advisors within our team.
• Attend relevant internal and external meetings as agreed with the line manager.
• Prepare for and attend supervision sessions/team meetings/staff meetings/annual appraisals as appropriate.
• Work to Key Performance Indicators at AQS quality standards.

 Casework

• Using the AdvicePRO database to maintain electronic case records, for the purpose of continuing casework and information retrieval. These records must be inputted onto the database immediately following the appointment to ensure the records are up to date and accurate
• Act where necessary by calculating, drafting or writing letters and producing written submissions for clients as appropriate
• Provide advice work covering the full range of Welfare Benefits law.
• Negotiate with third parties.
• Ensure income maximisation through the take up of appropriate benefits.
• Prepare paper submissions to the appropriate statutory bodies, tribunals and courts as appropriate.
• Assist with related problems where they are an integral part of the case and refer to other advisers or specialists as appropriate.
• Make outreach visits, where necessary and subject to resources and risk assessments.
• Provide advice and assistance to staff and volunteers across the whole range of Welfare Benefits issues.
• Ensure that all casework conforms to the AQS quality standard.

Administration:

• Make recommendations for improvements to services.
• Effectively utilise AdvicePRO for statistical recording, case recording & document production.
• Provide 1 Case study/Good news story Monthly to the line manager
• Keep up to date with policies and procedures
• Undertake appropriate training relevant to the role, including CPD Courses.

Essential:

•  English and Maths Grade C/Level 4 or above
• ·Full UK Driving License with business insurance
• Traveling across sites in Leicestershire to see clients in appointments
•  IT Confident
• Proficient in Information, Advice and Guidance to clients
• Understanding of the Welfare Benefits system, and keeping up to date with the change alerts
•  Knowledge and experience of giving competent accurate Welfare Benefits advice casework to AQS Quality Mark standards.
• Understanding the implications of Welfare Reform and the impact on clients and families
• Able to do Benefit checks, to help maximise the client’s income
• Organised and can prioritise own work, to meet targets
•  Being GDPR compliant at all times
• Active Listening skills.
• Flexibility and willingness to work as part of a team.
• Ability to be professional, and considerate at all times
• Empathetic, inclusive and with reassuring attitude
• Ability to cope with stressful and emotionally charged situations.
• Ability to remain patient and calm whilst under pressure
• Have good problem solving skills.
• Ability to give and receive feedback objectively and sensitively, and a willingness to challenge

Desirable:

· Previous experience of working with the AdvicePRO CMS data base

· Ability to deliver services using video links via Microsoft Teams, and Zoom

· Ability to deliver services via social media and our interactive website

Occupational Therapist
Salary: £33,487 - £40,823 per annum, pro rata, dependent on experience
Hours: 22.5 Hours per week. Flexible hours generally between 9am and 5pm
Contract: 1 Year fixed term (Subject to extension)
Based: Wymondham office with travel as required

About Us

Cup-O-T: Wellness and Therapy Services provides accessible, creative, evidence based mental health support and training to empower communities, young people and families.

Our social purpose is:

• To make mental health support accessible at an early stage.
• To support young people to achieve their potential.
• To make mental health support accessible in rural areas. 
• To increase mental wellness in communities.

Our office space:

In January 2024 we moved into our office and therapy room in Wymondham, which are above Kett’s Books, a community book shop.

Our woodland space:

In October 2022 we began working from a woodland space near Wymondham, South Norfolk.  We currently run occupational therapy groups from the space in our shelter and surrounding areas; we also have a therapy cabin for individual sessions.

Who we are looking for

We are looking for an occupational therapist, experienced in working with young people (age 7-25 years old) in a community mental health setting to join our growing team.  We would particularly welcome applications from individuals with experience or skills working with young people aged 7-14.

As occupational therapist your role will involve overseeing the running of community projects and supervising team members. You will work closely with the management team and CEO to ensure project targets are met and develop the growth of Cup-O-T by listening and collaborating with young people, families, our team, funders and delivery partners.

Please note that having a full driving licence and access to a car with business insurance is essential for this role.

In this post you will:

• Assess and provide individual occupational therapy interventions
• Develop and deliver group occupational therapy interventions. Including: Interoception and Discovery (Recovery Through Activity) and Campfire Community (outdoor based) therapy groups
• Development and delivery of training for professionals, families and organisations
• Overseeing the running of community projects
• Completion of reports and outcomes for clients and funded projects
• Supervising team members
• Work closely with the management team, CEO and Board of Directors to ensure project targets are met.
• Develop the growth of Cup-O-T by listening and collaborating with young people, families, our team, funders and delivery partners.
• Network with other organisations to promote the organisation, our work and the occupational therapy profession
• Work in the community across Breckland, Broadland, Norwich city and South Norfolk
• Support events across the community to promote Cup-O-T’s work. This may include some weekend and evening events.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Interviews will take place on a rolling basis as applications are received.

No agencies please.

The Campaigns and Communications Lead will play a key role in the Campaign for Hope strand of the project, as well as supporting other project strands. You’ll be central in helping us work out how we tell the story of this project to different audiences, and how we bring different voices into the project to help us engage deeply with what that story really is as the project evolves. You’ll be comfortable sitting in community spaces, working alongside local people, and talking to system influencers.

You’ll ensure we have effective and impactful communication across the project, working closely with our expert Communications and Influencing teams. This will include supporting communications across our partnership, as well as external-facing communications. You’ll bring experience of creating impactful communication in different formats for different audiences, and of developing campaigns.

You’ll manage staff (from Year 2) and work with them to build campaigning capacity within local community pilots, and across the professional networks, including making sure that learning is gathered, disseminated and activated across the project. You’ll build connections with influencers, including making sure the project engages with evolving policy in Wales, Scotland and England. You’ll also share your experience and expertise to help develop our wider work at Platfform.

We work with people experiencing challenges with their mental health, and with communities who want to create a greater sense of wellbeing in the places that they live. Through our projects, we work with thousands of people each year.

We believe that long-lasting wellbeing comes about by understanding how lives can be shaped by traumatic experiences, identifying people’s strengths and focussing on healing. We know we can’t ‘fix’ people, but we can walk alongside people and help where we can on their journey.

We try hard to make Platfform a great place to work, we live our values and mission in everything that we do.

Platfform is the charity for mental health and social change. We’re a supportive team where you can be your whole selves, and know that you’re playing a genuine part in building a happier future for people across the UK.