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Page 1 of 29
Milton Keynes (On-site)
£27,162.50 per annum
Full-time
Permanent
Job description

Citizens Advice Milton Keynes is a local charity that helps people to resolve their legal, money and personal problems. We have been providing free, confidential, and impartial advice since 1972 and helped over 8000 local people last year.

We are looking for an enthusiastic, reliable and confident person to join us in delivering a new project based in local GP Surgeries. The ideal candidate will provide a Social Prescribing Link Worker service, to patients of Crown Primary Care Network (CROWN PCN) in Milton Keynes, working to support patients and staff at each of their 3 medical centres across the area.

The Link Worker will take referrals from the PCN’s practices, and from a wide range of external agencies, and through self-referrals. They’ll work with people to identify issues that affect their health and wellbeing and co-produce a simple personalised care and support plan that connects them to non-medical community-based activities, groups and services that meet practical, social, and emotional needs.

This is a challenging role, managing a demanding caseload, working to strict quality standards and playing a full part in multi-disciplinary team of health and social care professionals. Successful candidates will be able to ensure that all work is compliant with our contract funder – Crown PCN, and Citizens Advice standards.

Applicants need to be:

  • Computer-literate, although training on our case recording systems will be given.
  • Able to travel between each of the 3 surgeries in Milton Keynes.
  • Confident in working to performance targets.
  • Able to show good communications skills, both written and verbal. These are essential in the role, as are excellent customer service skills with a non-judgemental approach.
  • Prepared to work independently and from a variety of community-based locations.

A minimum of 12 months’ experience in a social prescribing role or an agency providing advice, support and signposting (or similar setting) is desirable.

The successful Applicant/s will be asked to undergo an Enhanced Disclosure and Barring Service (DBS) check.

Closing date: Monday 9th March 2026 at 2pm

Interviews: To be agreed, Please note interviews will be held face to face at Clarendon Drive, Wymbush

Organisation
Citizens Advice Milton Keynes View profile Organisation type Registered Charity Company size 11 - 20
Posted on: 26 February 2026
Closing date: 09 March 2026 at 14:00
Tags: Social Care / Development, Wellbeing, Social / Support Work