Specialist Support Worker Jobs in Birmingham, West Midlands

Do you want the unique opportunity to work in a fast-paced service, delivering exceptional support to families bereaved by and witness to homicide; coordinating a tailored package of support to service users and their families?

Would you enjoy working closely with Police Major Crime teams providing briefings on the work we do in the Homicide Service (HS)?

If yes, then we'd love to hear from you; we have an exciting opportunity for a Homicide Family Caseworker to join our team, you will be based in Thames Valley working 37.5 hours a week. The team you will be joining within HS covers London and South Central.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

You will be joining a passionate and committed team who provide high quality and bespoke support to service users. We pride ourselves on exceptional trauma informed advocacy and support to all service users.

You will be driven to make a difference every day with the ability to focus on the needs of vulnerable service users. You will have resilience and adaptability; understand the importance of professional boundaries; have excellent listening skills and the ability to demonstrate empathy. You will enjoy the challenge of a busy caseload and will be able to demonstrate the excellent organisation skills essential to managing a demanding and diverse workload.

Once in post you will benefit from the mandatory comprehensive training programme which will build on your existing skills and experience to prepare you for the role. Homicide Service training includes, criminal justice process; trauma informed approach to support; supporting traumatically bereaved families; personal and professional resilience.

As a fully trained Homicide Family Caseworker you will be responsible for managing your own complex caseload to the highest quality standards. You will need to be able to travel to home visits within, and occasionally outside of area, and therefore a driving license and use of a car are essential. You will be reimbursed for all travel costs.

Please read carefully the attached Job Description and Person Specification for further details, this is essential for your application.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support is committed to supporting and promoting equality and diversity and to creating an inclusive working environment. We believe having a diverse workforce at all levels allows us to represent the communities we serve and connect better with people affected by crime. We believe this can be achieved through attracting, developing and retaining a diverse range of staff from many different backgrounds. We therefore welcome applicants from all communities and monitor the diversity of applicants to analyse if we are representative of the communities we serve in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of our commitment to the Race at Work Charter we would particularly welcome applicants from BAME communities

How to apply:

To apply for this role please follow the link below to the Jobs page on our website, and complete the application form demonstrating how you meet the essential shortlisting criteria. Please give examples where appropriate, and show your aptitude for post. Please ensure you answer each shortlisting criteria including the need to drive and have your own mode of transport.

We looking forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We have an exciting opportunity for a Caseworker specialising in Domestic Abuse to join the Multi-Crime team in Devon & Cornwall, working 37.5 hours a week.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it? Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home-based with egular travel to our office in Plymouth & throughout Devon and Cornwall. As a Domestic Abuse Caseworker you will:

• Develop, deliver and monitor safety and support plans for those affected by crime (primarily domestic abuse) who accept ongoing support which will include providing resources, interventions, and information to all service users
• Work alongside and oversee the casework management of a small number of volunteer supporters
• Liaise and actively engage with other local domestic abuse providers to share information on the VS service offer and options for survivors
• Take part in wider VS development around domestic abuse
• Working as part of a team with staff and the volunteer team to provide a seamless service to clients

You will need:

• Understanding of the impact of crime on victims such as domestic abuse, sexual violence, hate crime and anti-social behaviour
• Effective verbal and written communication skills
• Experience of successfully delivering services and working directly within a statutory, voluntary or multi agency setting(s)
• Ability to balance competing needs and priorities
• Ability to work independently and as part of a team
• Experience of building effective working relationships across internal and external stakeholders
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role
• Ability to manage a caseload including complex case management
• Ability to use generic IT applications competently.

Please see attached Job Description and Person Specification for further details. When completing your application form, please pay particular attention to the essential shortlisting criteria on the job description as these will inform decisions on who is shortlisted for interview.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Transforming Lives for Good (TLG) is a national Christian charity working in partnership with local churches to give struggling children hope and a future.

Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences. 

In this role we are looking for an individual that thrives working with children and young people in a school context and is passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. This role requires a formal counselling qualification or at least evidence of notable progress on the journey to attaining a counselling qualification. The TLG Therapeutic Counsellor will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents too.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and active Christian faith. TLG is also committed to safeguarding children and young people and expects all staff and volunteers to share in this commitment. The successful applicant will be required to undertake an enhanced disclosure via the DBS.

We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.

Caseworker

Forces Employment Charity is seeking an experienced and highly motivated Caseworker to join our team working on the CFO (Co-financing Organisation) programme in partnership with the probation service. In this role, you will provide specialist support to veterans within the criminal justice system, focused on early intervention, support and diversion to prevent re-offending. You will work closely with probation staff, partner organisations and lead providers to identify, engage and deliver emotional and practical support to veteran clients.

This is a Full-time 35 hours per week, home based role with regular attendance at Lewisham and Croydon Activity Hubs and frequent travel throughout the UK. This role has a salary £29,000 pa.

This will be a fixed term contract till 31 July 2024.

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​Role Overview:

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For the CFO programme, Forces Employment Charity is working in partnership with probation service staff and other partner organisations to provide specialist support for veterans in the justice system.This support is focused on early intervention, support and diversion at point of contact with justice system in order to prevent re-offending.

The successful applicant will be providing activities and support to clients within a formal contractual framework working to challenging targets.The role holder will need a strong beneficiary focus and the ability to rapidly form relationships with partners and local agencies.

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​Key Responsibilities:

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• Work with partners to identify and engage veterans with the CFO Programme.
• Undertake needs assessments with each veteran and jointly develop their support plan.
• Work as part of a team, together with Probation Service Staff and Lead Provider staff, was well as partner organisations providing specialist support.
• Deliver emotional and practical support to veterans working with partner organisations to provide specialist support for each individual as required.
• Work with the veteran to secure employment.
• Optimise the delivery of activities which are separately billed as part of CFO Programme.
• Ensure that all activity is recorded on the MOJ CATs system, or other system as required by the contract.
• Deliver any further activities reasonably required by the Op Nova National Manager or CFO Contract Manager, the Nova National Manager and the Forces Employment Charity.

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​Essential Competencies:

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• Understanding, empathy and knowledge of ex-forces personnel and the challenges they may face.
• Highly motivated and independent, capable of working remotely from their line manager.
• Resilient and able to work with individuals with complex needs and cope with the rigors that arise from working with veterans in the criminal justice system.
• Commitment to working with each veteran without prejudice and in an equitable manner, including those who are arrested for violent or sexual offences.
• Experience of working with people using a mentoring or coaching approach to engage and support the individuals we work with change their lives.
• Experience of working with others as part of a multi-disciplinary team.
• Excellent communication, organisation and IT/CRM skills.
• Excellent team players who will contribute to a diverse and dedicated team.
• Driving licence and use of own car.

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Security Clearance

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The successful candidate will be required to undergo a Disclosure and Barring Service (Enhanced) check and Non-Police Personnel Vetting (NPPV) Level 2 security clearance.

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If you are passionate about supporting veterans, resilient, and an exceptional team player, please apply with your CV and cover letter by midnight at 12:00 AM by 10th May 2024.

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Forces Employment Charity is an equal opportunities employer, and values having a diverse workforce. We actively encourage applications from all qualified candidates.

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The Huntington's Disease Association is a UK registered charity that supports people affected by Huntington's disease across England and Wales. We provide information, advice and support to families, friends, and healthcare professionals.

We are looking for an experienced Volunteer Manager to support and inspire those who volunteer for the charity. You will lead them in line with the vision, mission and values of the charity and work to fulfil the goals of our strategic plan. You will strengthen our current volunteering strands with effective governance and great communication and will develop new volunteering opportunities within the charity.

You will manage our volunteer-led Branches and Support groups who offer peer support, fundraising opportunities and activities locally. You will also manage HD Voice, our panel of volunteers, who contribute to the internal development of the charity and ensure that the voice of the Huntington’s community is at the heart of research into the condition.

You will co-ordinate all aspects of the volunteer journey from recruitment, selection, induction, training and ongoing support and develop effective policies, procedures and guidance for volunteers as well as developing an effective monitoring and evaluation process.

We are looking for someone with strong volunteer management skills who has experience of training volunteers and of writing policies, procedures and guidance in line with data protection guidance. Also someone with great communication and relationship management skills who has experience of managing volunteers at all stages of their volunteer journey.   

There will be regular evening and weekend work as many of our volunteers work themselves so need the support out of office hours. There will be a need for travel across England and Wales. 

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience to our organisation.

We offer great benefits including 25 days annual leave plus public holidays (pro rata for part time staff), a pension scheme with 3% employer contribution, a tax-free working from home allowance, a Medicash scheme, a flexible working approach, a supportive and positive working environment and fantastic learning and development opportunities.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Friday 3 May 2024, 5 pm
Interviews will be held Friday 17 May 2024.

Counsellor

This is an exciting opportunity for an experienced counsellor to join the Emotional Support Team in Cornwall. If a 35-hour role is not for you, a blend of part time hours as well as flexible working is available. This can be discussed further at interview.

Position: S11168 Stroke Association - Emotional Support Coordinator/Counsellor

Location: Home-based West Cornwall, with frequent travel across Cornwall required as part of this role (May include team meetings or other work-related meetings)

Hours: Full or part-time hours, 2 x 18 hours per week positions or 1x 35 hours per week position

Salary: Circa £29,900 per annum, pro rata

Contract: This is a fixed-term contract until 31 March 2026. We currently have funding for this contract until 31 March 2026.

Benefits: 25 days’ annual leave plus bank holidays (this will increase with service up to 30 days, full time equivalent) cashback and discount scheme, employee assistance programme, learning and development, pension scheme, Life Assurance, Eye Care vouchers, Long Service Award, Tax-free childcare, Health Cash Plan, Working Pattern Agreement, flexible working opportunities available.

Closing Date: 26 May 2024. We reserve the right to close these vacancies early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

Interview Date: week commencing 3 June 2024

Interviews will be held via video conferencing. Please let us know if this will present any challenges when you email your application.

The Role

The project funded by the Elwyn Thomas Memorial Fund will deliver an Emotional Support Service as well as through collaborative community working, will result in valuable assets for the community. In the shape of self-sustaining peer and volunteer led support through groups, partnerships and activities.

Reporting to the Emotional Support Service Manager, the team will deliver a professional counselling service to stroke survivors, carers and relatives.  Counselling sessions are designed to help clients to develop emotional resilience, readjust to life after stroke and prepare to reintegrate into community life.

Key responsibilities will include:

· Providing one to one counselling to stroke survivors, carers and relatives including those with communication or cognitive difficulties

· Providing counselling sessions in person, on-line or by telephone, throughout Cornwall

· Assessing the appropriateness of counselling for service users by providing emotional needs assessment sessions as well as using appropriate screening/evaluation tools (e.g. PHQ and GAD)

· Managing risk and safeguarding issues in accordance with appropriate legal, ethical and organisational requirements.

About You

You will have:

· An advanced diploma in integrative, humanistic or person-centred counselling/psychotherapy; for example, BACP recognised course or equivalent (i.e. 450 hours skills and theory, 100 hours of supervised practice, 20 hours of personal therapy)

· A minimum of 1 year post qualification supervised clinical practice

· BACP registration (or equivalent) and actively working towards accreditation

· Experience of delivering short-term counselling

· Experience of working with people with cognitive impairment

This role requires extensive travel across a large geographical locality to visit people at home and in community settings. Candidates must be able to demonstrate how they can meet this requirement of the role. You must live in the West area of Cornwall to fulfil this travel requirement.

To fulfil the role, you must be a resident of the UK and have the right to work in the UK.

When you click to apply, you will be able to see the full responsibilities and person specification for further

information on the role.

Please submit your CV, (including details of your current address), and a supporting statement of no more than two pages, demonstrating how you meet the person specification and what you bring to the role in terms of your skills and experience.

Please state any preferences for flexible options in your covering letter. Applications from individuals who are seeking flexible working options, including reduced hours or job shares are welcomed.

About the Organisation

Stroke Association. Rebuilding lives after stroke.

When stroke strikes, part of your brain shuts down. And so does a part of you. That’s because a stroke happens in the brain, the control centre for who we are and what we can do. It happens every five minutes in the UK and changes lives instantly. Recovery is tough, but with the right specialist support and a ton of courage and determination, the brain can adapt.

We believe everyone deserves to live the best life they can after stroke. And it’s a team effort to get there.

We provide specialist support, fund critical research and campaign to make sure people affected by stroke get the very best care and support to rebuild their lives.

We’re working to improve the diversity of our team.  Because we know that individuality leads to a richer experience for our people and better support for those affected by stroke.

We strongly encourage people from all backgrounds to apply. And we’re particularly looking to increase the number of applications from those with lived experience of stroke and those from under-represented communities. 

Every five minutes, stroke destroys lives. Help us rebuild them and join our team.

In 2019, we developed a bold new corporate strategy so that we can rebuild more lives after stroke and make a bigger difference to people’s lives. To help us deliver our strategy and make a real difference, we are looking to recruit talented people to a number of new roles. If you would like to support stroke survivors to rebuild their lives, we want to hear from you!

You may also have experience in areas such as Counsellor, Counselling, Psychotherapy, BAC, Stroke Support, Stroke Counsellor, Medical Counsellor, Physical Counsellor, Disability Counsellor, Care, Care and Support, Social Care, Stroke Care, Emotional Support, Aftercare, Rehabilitation.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

As Complex Needs Practitioner you will engage young people in a variety of interventions, using a person-centred approach, empowering them to reduce risk, increase resilience and achieve positive outcomes.

Birmingham Young People’s Service provides holistic support services for young people 10 to 25 with needs related to alcohol and substance misuse, including those that are affected by a family members alcohol and substance misuse.

All Complex Needs Practitioners are expected to work days, evenings, and weekends across the community and within our multi-agency partnership settings, when required. Which will need a flexible working pattern from the successful candidate. The caseload will include a mixture of community and multi-agency referral pathways including health, social care, education, youth provision, and criminal justice.

As an energetic and confident self-starter, you will have a qualification in health/social care, youth and community work (e.g., NVQ Level 3 or above, Dip SW, Mental Health Nursing, Counselling, Addiction Studies).  Alternatively, we will consider candidates with experience of working in the health & social care field, education settings, alcohol, and substance misuse fields with a commitment to complete NVQ Level 3 Health and Social Care.

Experience of liaising with voluntary and statutory agencies and health professionals and engaging effectively with clients in a variety of settings is essential. You will also need a flexible approach, excellent record keeping and report writing skills. We also work on an outreach basis, with a central hub base at our head office.

We have two vacancies available. This is a permanent full-time role requiring the post-holder to work 37 hours per week. 

To apply, please visit our website and send a CV and covering letter explaining why you feel you are right for the role.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

We are committed to increasing our diversity and we would welcome applications from those with lived experience and/or who are from a BAME background.
 
Aquarius is part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence. We know that recovery can look and feel very different to each and every one of us. But we also know that if we provide the right support, at the right time, we can inspire recovery nationwide and that recovery is possible for everyone

Service Manager

Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it? Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?

We have an exciting opportunity for a Specialist Service Manager (known internally as Project Leader) to lead the Anti-Social Behaviour Service team in Devon and Cornwall, working 37.5 hours a week.

Position: 5547 Specialist Service Manager (Project Leader)

Location: Homebased (Devon/Cornwall)

Hours: Full-time, 37.5 hours. Monday- Friday

Contract: Fixed Term until the 31st May 2025

Salary: £29,930 per annum (FTE £29,580 per annum plus £350 per annum Homeworking Allowance)

Closing Date: 24th May 2024. We reserve the right to close this vacancy early, if enough suitable applications are received to take forward to interview prior to the published closing date.

The Role

As a Project Lead for the ASB team you will be:

• Managing a small team of ASB caseworkers including performance management, monitoring and support
• Responsible for allocating cases within the team and analysing statistics and data in order to monitor daily caseloads against resources and look for trends/ pattern of behaviour
• Working with the Operations Manager to ensure delivery of the business plan and associated outcomes
• Responsible for capturing data and information to ensure the work of the team is outcome based and evidenced
• The subject matter expert for ASB within the service
• With key partners, developing mechanisms for identifying and referring those affected by ongoing and persistent ASB incidents and crimes, including those not engaged in criminal or civil law processes
• Completing DSO training to prioritise the safety of service users and ensure compliance with safeguarding policy
• Leading on delivery of training to local agencies, organisations and bodies to represent the service and increase knowledge and understanding of issues related to the ASB
• Contributing to and attending monitoring meetings with funders/commissioners and providing reporting when required
• Playing a lead role in developing VS’s ASB work at both local and national levels
• When the service requires, holding a small caseload providing high quality support to service users in line with VS policies and operating procedures.

The role is home-based within Devon and Cornwall and therefore is open to applicants who both live in this area and have access to an appropriately confidential space in which to work.  Regular travel within working hours will be expected across Devon and Cornwall to fulfil the role and travel expenses are paid.  Core service hours are between 9am – 5pm, with the expectation to flex to need where required, managed within flexible working arrangements.

About You

You will need:

• As this role involves regular travel across Devon and Cornwall and due to the location, a driving license and access to a vehicle is considered an essential requirement
• Experience of managing a team
• An understanding of confidentiality and safe working practice in accordance with safeguarding legislation, General Data Protection Regulation and other legal requirements
• Experience of effective delivery of services in the voluntary or statutory sector including complex case management and maintaining case management records
• The ability to build effective working relationships across internal and external stakeholders and work directly with in statutory, voluntary or multi agency settings
• High personal resilience to manage demands of working with ASB
• Competent IT and administrative skills including the use of Microsoft Office packages
• The ability to engage with vulnerable service users.

In Return…

Work for an organisation who believes in attracting and retaining the best people and offer a competitive rewards and benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Sick pay allowances, maternity and paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression.

About the Organisation

This independent charity provides a range of specialist services to people who have been affected by crime across England and Wales. Working towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System, everyone at the charity is driven by the Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events.

The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Applicants are welcome from all communities and monitor the diversity of applicants to analyse if they are representative of the communities it serves in terms of sex, ethnicity, disability, sexual orientation, trans identity, relationship status, religion or belief, caring responsibilities, age and socio-economic status. As part of the commitment to the Race at Work Charter applicants are particularly welcome from BAME communities

You may have experience in areas such as Service Manager, Case Worker, Specialist Service Manager, Project Leader, Service.

Please note this role is being advertised by NFP People on behalf of our client.

Closing date for applications: 11th May 2024, 23:59 (BST)

Organisation: Scriptoria Sustainable Development Solutions

Contract: Full time, permanent 

Location: Flexible (London and/or remote, plus business travel)

Salary: £35,000 – £38,000 – depending on experience 

Start date: ASAP 

Do you have a scientific PhD and postdoc/industry experience? Do you want to apply your scientific skills and research experience to health and sustainable development projects? Are you interested in meeting people, sharing your skills and learning to be a first-class communicator? Then this is the job for you.

Who we are 

Scriptoria is a values-driven, ethically-focused consulting company that has a strong international reputation for excellence. We specialise in helping clients around the world to tackle sustainable development, poverty reduction, health, and climate and environmental issues. Our Consulting, Data, Communications and Training Teams focus on knowledge management, data management and communications to help research, international development, government and other organisations better manage information and communicate their findings. 

Who we're looking for 

We are looking for a dynamic new team member with a PhD in a science/STEM subject to join our innovative Consulting Team and to contribute to the work of our Data and Training Teams. Agriculture and the health sciences are areas we are particularly interested in.

Specifically, we want an individual with a passion for research and sustainable development, a friendly, outgoing personality and a willingness to learn new skills. We’re looking for someone who wants to engage with international development and research projects to help them work more efficiently and have a greater impact.

This role will offer a range of experience and the opportunity to contribute to the diverse range of services that Scriptoria provides.

Approximately half of your time will be spent working with our exceptionally experienced team of knowledge management and data consultants to help us develop and deliver cutting-edge data-management/analytics solutions and project-management software systems to our clients. Your work will also involve working to help us manage and organise the projects we deliver to clients. The other half of your time will involve meeting with and training clients (to pass on your skills in research communications), both online and through face-to-face courses. Finally, you will be encouraged to contribute to company-wide strategy and business development. 

Your role will include:

• Helping sustainable development and research programs to develop and implement digital tools and analytics systems to better manage their workflows and use their data 

• Working with projects in Africa and Asia to provide technical advisory and consulting services to help them to better manage and share information, knowledge and data

• Training and mentoring international researchers by delivering courses, workshops, and individual support in areas including journal article/report writing, grant writing, project management and communications for non-specialists 

• Contributing to business development across the company, including marketing and client outreach.

Working with Scriptoria 

Our senior team has an exceptional skill set, and we recognise that candidates with all the skills we need simply may not exist. But don’t worry, if you have some of the skills we want but lack others – we will train you to fill those gaps. This will include thorough training in the delivery of our well-respected training courses. 

Our staff have the choice to work wholly or partly from home or from our office in Tooting, SW London, during regular operational hours (08.30-17.30). If working from home, staff must have a working environment suitable for holding video-call meetings/training sessions with clients. 

Wherever you work, you will interact regularly with senior team members to gain new skills and exchange ideas.  

This job will require regular travel to deliver training courses (mostly in the UK, estimated 2 to 8 days per month) and may also involve international travel, including to developing countries. So, applicants must be willing to travel (in line with UK government guidance). 

Key skills and experience 

Essential 

Qualifications and skills

• A PhD in a quantitative STEM research subject 

• 2 years minimum of postdoc/industry experience (in a research or research-support role) 

• A strong understanding of research processes and data analysis and management 

• A demonstrated talent for writing - including writing journal articles and writing for non-specialists 

• At least one first-author paper in a peer-reviewed journal 

• Experience delivering live training/teaching courses 

• An excellent, practical knowledge of MS Excel and MS PowerPoint 

• Excellent English language skills, to the standard of a native speaker 

• The right to work in the UK

Characteristics and interests 

• A friendly, open personality (bright, resilient, cheerful, confident) 

• A passion for international development and building researchers’ skills 

• An interest in information management and technology, data systems and analytics and in helping create new IT systems and software (programming skills are not required for this role) 

• A willingness to travel and to take a flexible approach to working hours when travelling 

• The confidence required to give presentations and training courses and to lead (facilitate) meetings, online and in person 

• The ability to work very well under pressure and self-manage 

• The ability to juggle multiple tasks and work alongside the company Directors 

Desirable 

• Experience working on collaborative research projects with international partners 

• Experience working with programs such as Microsoft SharePoint or other knowledge management tools 

• Experience with statistical analysis in R 

• Experience in grant writing and/or grant management 

• Experience writing communications materials that translate science for non-specialists and encourage engagement 

Salary and annual leave 

Salary will depend on qualifications and experience but is expected to be between £35,000 and £38,000 p/a (depending on experience). Annual leave is 25 days per year plus public holidays (33 days).

This is an exciting opportunity to be a part of a dynamic, empowering programme that centres sustainable change in the domestic abuse landscape.

The Role:

The successful Training lead will head our “Rise for Change” domestic abuse training programme and have the exciting opportunity to continue to grow the programme’s success to date. Rise for Change is a trauma informed domestic abuse training programme for non-specialist professionals. Uniquely created by our subject matter experts, our training directly addresses the need for intersectional and trauma informed domestic abuse training for professionals in all sectors. Our aim is to empower participants, no matter their professional role, to be able to respond safely and appropriately to domestic abuse both within the workplace and in the wider scope of their lives.

The role will be responsible for the delivery and upkeep of our current training packages, development of further training  and the management of current/ new stakeholder relationships. This role will also serve as a subject matter expert on domestic abuse across our global digital programmes.

Postholder Reports to: the Global Programmes Director, Hope After Harm

Our Team Values:

• Passion driven and dedicated to sustainable change.
• Committed to listening and learning knowing this makes us stronger when we lead and speak.
• Tirelessly place survivors and those with lived experienced at the heart of what we do.
• Maintain integrity through compassion, consistency, and transparency.

This is what the Training Lead will do at Hope After Harm:

• Work in line with our values.
• Deliver remote training to professionals, organisations and businesses (some flexibility may be required for limited ad-hoc in-person training).
• Upkeep current training packages and development key content as required.
• Complete needs analysis of the sector and ensure our packages remain in line with need and best practice.
• Maintain new and established relationships with key partners and stakeholders through regular meetings, problem-solving and support to ensure the longevity of relationships and continuous buy-in.
• Engaging with organisations and stakeholders to gain their custom, establish needs and tailor packages/delivery to suit their needs.
• Develop and co-ordinate communications through various channels such as social media, Linked-in and event sites to gain custom.
• Maintain accurate recording and reporting of training/project delivery, including a training delivery calendar, CRM and all administrative processes and wrap around support.
• Providing ongoing advice and support to organisations in receipt of training and obtaining/responding to feedback. 
• Respect and value the diversity of the community in which the training will be delivered and recognise the needs and concerns of a diverse range of clients ensuring the service is accessible to all.
• Respect and uphold the value and necessity of intersectionality within domestic abuse and sexual violence prevention and safeguarding, across all areas of work.
• Alongside the Digital Programmes Manager, be responsible for ensuring ongoing income generation from client buy in and single ticket sessions.
• Maintain our current CPD accreditation and standards required within current/ new training packages and their delivery.
• Ensure delivery of agreed KPI’s.

This is what you will bring as the Training Lead at Hope After Harm:

• A thorough understanding of domestic abuse and gender-based violence through a trauma informed and intersectional lens, including the impact and mitigation of vicarious trauma.
• An experienced, highly skilled trainer with the ability to engage people through remote and in-person delivery.
• Hold a “Train the Trainer” qualification or be willing to obtain one during onboarding.
• Have a good understanding of the nuances of culture, race, sexual orientation and gender identity within domestic abuse and sexual violence, and be committed to intersectional ways of working.
• Knowledge of adult learning techniques.
• Have excellent communication, negotiation and advisory skills, both written and verbal when interacting with a range of agencies and individuals.
• Plans and prioritises work effectively, with the ability to manage projects and multiple deadlines
• Motivate individuals and agencies to move through courses of action and decision-making processes.
• Independent worker who takes responsibility for own workload and takes initiative to gain additional opportunities for the programme.
• A kind and compassionate person, who understands the importance of participant safety and well-being as a part of training delivery.
• Places the survivor at the centre of all that you do.
• Skilled user of technology with high literacy of key presenting programmes, video platforms and databases.
• Experience of using Canva as presentation platform.
• Knowledge and previous experience of using CRM’s, such as hubspot, to track client engagement.
• Experience in driving and implementing marketing/advertising strategies
• Strong reporting skills in quantitative and qualitative forms.
• An understanding and experience of CPD accreditation is desirable.

All Workers have a responsibility to work with colleagues in maintaining service delivery, general related tasks will be discussed during the interview process and upon appointment of role.

It is the nature of the work that tasks and responsibilities are in many circumstances unpredictable and varied. All employees are therefore be expected to work in a flexible way and tasks which are not specifically covered in their job description may have to be undertaken.

(This post is offered on a fixed-term contract for 12 months from the start date, with possible extension beyond this dependent upon funding)

Who are Hope After Harm?

Thames Valley Partnership T/A Hope After Harm is an established charity of over 30 years, delivering a range of services to support those who are vulnerable or at risk of exclusion. We work to develop long-term solutions to the issues of crime and social exclusion and work at both practical and strategic level to influence policy and share good practice. We run market leading technological programmes that help change and save the lives of survivors of domestic abuse and deliver specialised training to professionals and organisations to ensure we all play our part.

For this role you will need:

· To be free from any criminal conviction which would conflict with the responsibilities of the post; you may be required to have a DBS Enhanced disclosure.

· To be able to deal with all information on a confidential basis and understand data protection requirements.

· To have Citizenship of the UK or have entitlement to work in the UK

Hope After Harm is committed to equality and diversity. While not a requirement for application, we do strongly encourage those of black and ethnic minority background, people with disabilities and the LGBTQIA+ community to apply for this role.

Hope After Harm is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.