Strategy jobs

Role purpose
Southampton Hospitals Charity is looking for an organised and motivated Supporter Care Assistant to join our team. We are committed to excellent stewardship, so every supporter feels valued and confident that their gift is making a difference.
As the first point of contact for many of our donors, you will play an important part in delivering a consistently high standard of customer service.
In this role, you will look after our supporter care inbox, responding to a wide range of enquiries, from questions about donations to more sensitive concerns, with empathy, care and efficiency. You will also help to process incoming post, making sure donors receive the right thanks and acknowledgement for their support.
Working across our different income streams, you will help us deliver thoughtful, well-planned stewardship. You will use our CRM, to keep records accurate, up to date and compliant, ensuring preferences are recorded and that every supporter is looked after appropriately.
You will bring strong attention to detail, a willingness to learn, and experience of providing excellent customer support. If you are passionate about fundraising and the impact a charity can make, we would love to hear from you. This role is an important part of delivering our ambitious strategy to grow our income, reach and impact.

Main Responsibilities

Supporter care and administration

• Manage the supporter care inbox, responding to enquiries, feedback and complaints in a timely, professional and compassionate way.
• Process donations and supporter information accurately, following agreed procedures and ensuring acknowledgements are issued promptly.
• Maintain high-quality supporter records on the CRM, capturing key details and preferences and ensuring data is accurate and up to date.
• Support stewardship activity by preparing and sending thank-you communications and helping to deliver supporter journeys across in memory and legacy income streams.
• Process and thank donations received via post, sign posting to colleagues using our CRM when appropriate.
• Lead on the processing and thanking of campaign income as a result of our fundraising appeals and campaigns.
• Work closely with colleagues to resolve queries and continuously improve the supporter experience, identifying themes and suggesting practical improvements.

Supporter communications and relationship building

• Provide friendly, clear and consistent communication with supporters by email, telephone and post.
• Handle sensitive conversations with care, including bereavement-related enquiries and in-memory giving, signposting to colleagues where needed.
• Supporting the IMO and Legacy Manager to identify and fulfil key touch points in the supporters’ journey to enable donations and assist in providing communications as the need arises.

Teamwork and collaboration

• Work closely with colleagues across the charity to share information, resolve queries and ensure supporters receive a joined-up experience.
• Contribute to a positive, supportive team culture by being approachable, dependable and willing to help where needed.

Supporter care compliance

• Support the accurate input and maintenance of supporter data, ensuring records are updated promptly and consistently.
• Follow data protection and fundraising compliance requirements, including recording consent and communication preferences.

Person Specification

Knowledge and experience

• Experience in a customer service or supporter care role, responding to a range of enquiries with professionalism and empathy.
• Experience of processing and recording information accurately, following agreed procedures and meeting deadlines.
• A strong understanding of what excellent stewardship looks like, with a focus on supporter satisfaction and retention.
• Confidence using IT systems, including Outlook, Word and Excel, and experience of working with a CRM or database (or the willingness to learn).
• An awareness of data protection and confidentiality, and the importance of recording consent and preferences accurately.

Skills, abilities, and behaviours

• A friendly, approachable communication style, with strong written and verbal skills.
• Confidence handling a variety of conversations, including sensitive or emotional enquiries, while staying calm and professional.
• Strong attention to detail and a commitment to getting things right first time.
• Able to prioritise and organise a busy workload, adapting to changing demands.
• Comfortable working independently, while also enjoying being part of a supportive team.
• A positive, solutions-focused approach and a genuine desire to help supporters have the best possible experience.

A fantastic opportunity has arisen for community children’s nurse to join our friendly, established community health team. We are a busy service with a diverse caseload working with service families and children in Cyprus.

We are looking for a confident, innovative paediatric nurse. You will be required to work in conjunction with the visiting Community Paediatrician and Consultant Paediatricians who provide secondary car as well as the medical officers and GPs, members of the SSAFA Community Health Care Team, schools, and voluntary agencies in your local area.

The post holder will be responsible for delivering a high standard of child focused, family centred care delivering high quality patient care according to agreed standards which are set and monitored.

You will be offered opportunities to develop both clinically and professionally within a supportive environment and encouraged to participate in service developments. Supervision and a comprehensive, supportive induction period are provided.

About the team

You will be based in the Medical Centre working alongside the primary health care team. You will be part of a dynamic community health team including heath visitor, school nurse, CAMHS, speech and language, dietetics, and midwifery. This challenging but rewarding role offers you the opportunity to expand your clinical role in the community and school setting as well as offering the opportunity to offer support, advice, and strategies to families of children with additional needs.  This role also offers the opportunity to work flexibly and remotely on occasions, with prior agreement from Locality Team Leader.   

About you

We are looking for an experienced, motivated community paediatric nurse who can work autonomously.

You will need to be a flexible practitioner, a good team player and be able to develop collaborative working relationships with other healthcare professionals, services, and agencies.

You will have the ability to provide case management of an identified case load of children and young people with complex needs. You should have excellent interpersonal skills to support you in managing complex discussions with a range of agencies and individuals including care providers, patients, and relatives.

About SSAFA 

SSAFA, the Armed Forces charity is a trusted source of practical, emotional, and financial support for serving personnel, veterans and their families in their time of need. In 2021 our trained teams of volunteers and employees helped more than 66,000 people, from Second World War veterans to those who have served in more recent conflicts, or currently serving (both regulars and reserves), and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us. 

Diversity and Inclusion at SSAFA 

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business. 

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Closing date: Midnight on Sunday 14 June 2026. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: TBC

About CoppaFeel!

CoppaFeel! are the UK’s only youth focused breast cancer awareness charity, and we’re on a mission to get every 18-24 year old checking their chest. We educate people on the signs of breast cancer and encourage them to check their chests monthly, so that if they notice something unusual they are empowered to contact their GP and advocate for themselves.

We do this because when diagnosed early, breast cancer treatments are more effective and survival rates are higher. Early detection can save lives.

Breast cancer does not need to be detected late, and as long as we are here and continue to be supported by people like you, we will do all we can to make sure this doesn’t continue to happen.

The Role

CoppaFeel! is looking for a Corporate Partnerships Executive to play an essential role in our Partnerships Team. This role will play a key role in supporting the execution of our new business strategy; identifying leads to build a strong prospect pipeline, creating proposals and pitching to secure exciting and impactful new partnerships for CoppaFeel!.

You will be the first point of contact when enquiries arrive from our website or our corporate inbox and you will manage the stewardship and donor journey of these leads.

The Corporate Partnerships Executive will sit within the Partnerships Team as part of the Fundraising Directorate, and will work closely with the other Corporate Partnerships Executive and Corporate Partnerships Manager. They will report to the Corporate Partnerships Manager. This role will support the team with stewardship of existing partners and fundraisers as well as administration; such as sending invoices, writing thank you letters, sending out fundraising materials, and much more. This role also will be required to attend fundraising and partnership events to represent CoppaFeel!.

This is a hybrid role, with the expectation that you will attend the London office 2 days per week. You will be required to attend the office for quarterly team meetings, department meetings and in person training, we will provide plenty of notice for when you are required to be in for these purposes.

Duties and Responsibilities

• Support the Corporate Partnerships Manager with building and maintaining a pipeline of prospect corporate partners, nurturing relationships to grow into long-term collaborations

• Ensure all corporate enquiries receive timely acknowledgement and communication, putting donors on the right supporter journey

• Researching and completing due diligence on prospects and partners

• Support on writing, reviewing, developing and presenting proposals and pitches

• Research sector trends and opportunities to identify new business prospects

• Design and execute creative approaches to prospects in line with CoppaFeel’s brand

• Support on account management some of our smaller newly acquired partnerships throughout the year, and particularly during Breast Cancer Awareness Month

• Source raffle prizes and gift-in-kind for partnership events

• Attend partnership events and wider fundraising events representing CoppaFeel! and sometimes working out of office hours (TOIL given)

• Support with copy-writing and content creation for internal and external communications channels including website content, social media posts, e-newsletters, blog posts and content for partner channels

• Support the day-to-day administration of the partnerships team across both new business and account management workstreams

• Coordinate fulfillment of fundraising materials requested by partners and supporters

• Work with the Finance team to keep accurate up-to-date income records for partnerships

• Keep CRM systems and partnership records up-to-date and accurate

• Keep diary and shared calendar up-to-date, shared communications across the organisation including desk booking systems, People HR, Weekly Round Up and contribute to team meetings

• Support CoppaFeel!’s EDI strategy, to ensure our partnerships are helping us reach as many young people as possible

• Support the Corporate Partnerships Managers, Senior Corporate Partnerships Manager, Head of Partnerships and wider fundraising team as and when needed during busy periods.

Skills, Experience and Qualifications

Essential

• Experience working on a fundraising team for one year

• Experience working within a corporate fundraising team

• Experience of supporting on the new business process

• Experience of communicating with stakeholders over email and telephone

• Experience in writing donor communications

• Good organisational and time management skills

• Good research skills

Desirable

• Experience of managing relationships

• Experience working on a donor CRM system

Application information

Applications will close at the end of the day on Sunday 14th June with the aim to commence a shortlisting test as applications come in and interviews week commencing Monday 22nd June.

CoppaFeel! reserves the right to close the vacancy early in the event that we receive a high number of applications before the closing date.

Main benefits, Terms & Conditions

Annual leave entitlement: 22 days, plus office closure at Christmas, a day off on our Founders birthday, and a day off for your birthday.

• Employee Assistance Programme

• Health Cash Plan; cash back on everyday health expenses, as well as a GP advice line and access to PerkBox.

• Access to Self Space training and 1:1 therapy

• Core working hours of 10am to 4pm

• Flex Friday; every other Friday off, offering the time to recharge and ensuring work life balance, while remaining available in case of emergencies

All annual leave and benefits are pro-rata'd for part time employees.

Equality, Diversity, and Inclusion

At CoppaFeel! we support a diverse range of communities and we understand that diversity within our team is central and crucial to meeting the needs of the young people we exist to serve. We strongly encourage applications from Black, and people of colour, LGBTQIA+ candidates, candidates with disabilities, from men, and from those with a lived experience of cancer because we would like to increase the representation of these groups within the charity.

We promote equality, diversity and inclusion in our workplace and make recruitment decisions by matching the charity's needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We recognise the value in encouraging a diverse range of perspectives, skills, experience and knowledge at the charity.

While the successful candidate will be selected purely on merit, in the event of a tie between two candidates with equal suitability, we may select a candidate with lived experience of the issues we are seeking to address through our work.

We want our recruitment process to be inclusive, accessible and fair for everyone. As a Disability Confident Employer, we actively encourage applications from disabled people and are committed to providing reasonable adjustments throughout the recruitment process. Disabled applicants who meet the minimum essential criteria for the role will normally be offered an interview. In some high-volume recruitment processes, we may limit interviews to candidates whose applications most closely meet the role requirements.

Enriching education & realising potential across Birmingham 

Titan Partnership is looking for an inspiring, strategic and values‑driven leader to guide us into an exciting new chapter. Rooted in North and West Birmingham, Titan is a long‑standing, place‑based education charity bringing schools, employers, universities and civic partners together to improve life chances for children and young people. 

For more than two decades, we have championed collaboration, strengthened the local education workforce, and expanded opportunities for young people in our communities. As we enter a new phase guided by our 2026–2029 Strategy, we are ready to deepen our impact — and we are seeking a CEO who can lead with clarity, ambition, and heart. 

This is a great opportunity to shape change in one of the most diverse and dynamic parts of the country. You’ll work closely with schools, funders, employers and civic leaders to strengthen our membership offer with schools and colleges, grow our high‑quality Initial Teacher Training and workforce development offer and drive forward programmes that support educators and young people to build skills and opportunities that help them realise their potential. 

You’ll be joining a respected charity with: 

• A clear, ambitious strategy and strong community roots 

• A trusted reputation and committed network of schools and partners 

• A Board focused on investment, renewal and long‑term sustainability 

• A small, dedicated team delivering high‑quality programmes and support 

We are open to appointing between 3 and 5 days per week, depending on the successful candidate’s circumstances. Salary: £70,000 (pro rata) plus 5% employer pension contribution and 32 days leave (pro rata). 

If you are a collaborative, strategic and people‑centred leader who believes in the power of partnership to transform outcomes for young people, we would be delighted to hear from you. 

St Benedict’s Centre Warden

Part Time – 21 hours (3 days) per week

Salary £24,000 (£40,000 FTE)

 

The St Benedict’s Centre is situated within the grounds of Malling Abbey, the home of an Anglican Benedictine religious community in the heart of the Kent countryside. It is a place of great beauty, a liminal space which draws deeply on its spiritual heritage and tradition to engage with the needs of contemporary society: education, training, counselling, holistic therapy, study days, quiet days, workshops and much more.

We are seeking a Centre Warden to provide overall leadership for the Centre, taking responsibility for setting culture and vision across the organization. The Centre Warden will develop strong and successful relationships with key external partners, deliver an imaginative programme for spiritual retreats and quiet days, and ensure that there are sufficient resources available for the Centre to flourish.

Candidates must be able to demonstrate experience and understanding of retreat and quiet day programming in a setting like St Benedict’s. You will be able to build relational capital with a range of stakeholders, and have excellent organisational and communications skills.

Please see the attached Job Description for a full list of responsibilities, which include:

· Developing a clear vision and strategy for the Centre

· Ensuring that all necessary resources are in place for the Centre to flourish

· Developing and delivering an imaginative programme of retreats and quiet days

· Responsibility for building strong and effective relationships with all stakeholders

Please note that we are advertising this role in parallel with the role of Cascade Project Manager (a wellbeing project for frontline church leaders, lay and ordained). While the two roles are distinct, they are inter-related. We are open to flexing both appointments where one person is interested in holding both part-time roles together.

What we can offer:

· Flexible working, Hybrid working and TOIL

· Generous holiday entitlement

· Contributory pension scheme

· Access to an Employee Assistance programme

This is an employed post, if you are an ordained candidate wishing to remain a member of the clergy pension scheme, please contact us for a discussion about salary and pension.

The St Benedict’s Centre is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders and volunteers are expected to share this commitment. 

The wider a group’s diversity, the smarter, wiser, and more compassionate and creative its decision making becomes. We are committed to the Diocese of Rochester’s aim to achieve diversity by seeking UKME/GMH colleagues and those from a wide-range of backgrounds, to help create a culture of inclusion and belonging.

Closing date for applications: Friday 12 June

Interviews will be held: Thursday 2 July

Are you an HCPC Registered Arts Therapist passionate about improving mental health outcomes for young people?

We’re looking for an HCPC Registered Arts Therapist to lead an innovative early intervention programme supporting young people aged 14–25 experiencing emerging psychosis, psychosis-like symptoms or severe emotional distress.

This is an opportunity to help create a meaningful community-based alternative to crisis and hospital admission, working with young people who may face barriers to engaging with traditional mental health services.

About Us

Total Insight Theatre is an award-winning community organisation with extensive experience delivering culturally responsive mental health, wellbeing and creative health programmes for children, young people and families across East London. We work alongside communities, schools, health services and voluntary sector partners to improve wellbeing, reduce inequalities and increase access to support.

About the Programme

This innovative early intervention programme supports young people aged 14–25 experiencing emerging psychosis, psychosis-like symptoms or severe emotional distress.

The programme aims to provide accessible, community-based therapeutic support for young people who may face barriers to engaging with traditional mental health services and who could benefit from early intervention before difficulties escalate.

As the programme’s lead therapist, you will deliver individual and group arts therapy interventions, undertake assessments and therapeutic planning, and help shape a creative, community-based approach to supporting young people experiencing emotional distress.

The programme combines:

• Individual therapeutic support
• Arts-based therapeutic interventions
• Small group delivery
• Community-based support pathways
• Ongoing wellbeing and engagement opportunities

The overall aim is to improve wellbeing, strengthen coping strategies, increase engagement with support and reduce escalation into crisis services.

Contract Information

• Freelance Fixed-Term Contract
• £300 per day
• 65 contracted days (£19,500 contract value).
• August 2026 – March 2027
• Enhanced DBS required.
• Therapists will be responsible for arranging and funding their own professional clinical supervision in accordance with HCPC and professional body requirements.

To Apply

Please submit via CharityJob:

• A current CV.
• A covering statement (maximum two pages) outlining your suitability for the role and relevant experience.

For full details of the role, responsibilities and person specification, please refer to the attached Job Description.

We particularly welcome applications from therapists with experience supporting Black, Asian and ethnically diverse young people, families and communities.

We reserve the right to close this vacancy early should a suitable candidate be identified before the advertised closing date.

Would you like to lead an organisation that makes a meaningful difference to the lives of millions of people? Tinnitus UK is looking for an experienced and values-driven Chief Executive Officer to guide the charity through an exciting period of growth and opportunity.

Tinnitus affects almost 8 million people in the UK, with many experiencing a significant impact on their wellbeing, relationships, work and quality of life. Tinnitus UK exists to improve the lives of people living with tinnitus through trusted information and support, education and professional development, research partnerships, and awareness and advocacy. Each year, we support more than 250,000 people through our services, resources, events and networks.

Following a period of significant organisational development, Tinnitus UK is entering an exciting new phase. We have strengthened our finances, enhanced our operations and services, expanded our influence, and launched an ambitious 10-year strategy that sets out our vision for the future. We are now seeking a part-time Chief Executive Officer to lead the next stage of our journey.

Reporting to the Chair of the Board of Trustees, the CEO will provide strategic leadership for the organisation, working closely with the Board, staff team, volunteers, funders and partners to deliver our mission and maximise our impact. You will lead a committed and talented team, ensuring Tinnitus UK remains financially sustainable, influential across the hearing health sector, and responsive to the needs of people living with tinnitus.

This is an opportunity for an experienced and values-driven leader who combines strategic thinking with practical delivery. You will be comfortable leading a small but ambitious organisation, building partnerships, driving income growth, supporting innovation and representing Tinnitus UK externally with credibility and passion.

While this role is initially being recruited on a part time basis, we envisage a planned progression to a full-time position as the charity grows and subject to financial sustainability. We believe that visible and collaborative leadership is essential and therefore ask candidates to commit to spending at least two days per week in our Sheffield office, working alongside the team.

If you share our commitment to improving understanding, treatment and support for people affected by tinnitus, and want to help shape the future of a growing national charity, we would love to hear from you.

For further information, including details of the role and person specification, please download the Candidate Pack or contact us to arrange an informal conversation.

To apply, please submit your CV and a supporting statement (maximum two pages) outlining how your skills and experience meet the requirements of the role and why you are interested in leading Tinnitus UK.

The deadline is 5pm Monday 5 July.

First interviews will be held online on 14 and 15 July while second interviews will be held in person at the Tinnitus UK offices in Sheffield during week commencing 20 July.

Lightbox Gallery & Museum is entering an ambitious new phase as we prepare for our 20th anniversary in 2027. This role offers an exciting opportunity for an experienced and initiative-taking fundraiser to help shape the organisation’s future by developing new income streams and leading our anniversary campaign, Lightbox20.

You will take ownership of the campaign activity across the organisation - developing strategy, building relationships with donors and partners, and delivering income to agreed targets. At the same time, you will manage the practical detail that underpins successful fundraising, including stewardship and our CRM system.

Key priorities are developing and delivering the Big Give campaign this year, capital fundraising for the garden and our 20th anniversary Lightbox 20.  

This role will suit someone who thrives in a small organisation, understands the unique challenges and opportunity this brings and who is self-motivated to build an ambitious campaign from the ground up. The successful appointee will combine strategic thinking with direct delivery, collaborating closely with the Director and Trustees to secure the next chapter of Lightbox Gallery’s success.

Key Responsibilities

Strategic Fundraising Leadership

• Lead the delivery of the Lightbox20 anniversary campaign, creating compelling cases for support, preparing fundraising collateral, and engaging supporters and stakeholders.
• Deliver an ambitious fundraising campaign with clear targets that is aligned with organisational goals.
• Identify and develop new fundraising opportunities, partnerships, and income streams, including the Big Give campaign for Giving Tuesday December 2026.

Relationship and pipeline management

• Collaborate closely with the Trustees and Director to identify, build, and manage relationships with individual donors, supporters and prospects.
• Develop cultivation and stewardship plans, including face-to-face meetings, events, and personalised engagement.
• Confidently represent the organisation when meeting donors and supporters.

• Identify local business sponsorship opportunities and approach relevant businesses to celebrate Lightbox20.
• Maintain strong relationships with funding partners through effective reporting and stewardship.

Event support

• Support and attend fundraising events and campaigns, including Director’s Circle events, and donor cultivation and stewardship activities.
• Work collaboratively across the organisation to maximise fundraising opportunities within exhibitions and public programmes.

Fundraising Operations & Administration

• Manage campaign donor communications, acknowledgements, and stewardship processes.
• Conduct prospect research and maintain accurate records.
• Monitor income, prepare reports, and track fundraising performance on the database, Raiser’s Edge.
• Ensure fundraising activities comply with relevant regulations and best practice.

For the person specification, please see the Job Description attached.

Are you an experienced charity leader ready to drive strategy, sustainability and frontline impact for an organisation supporting vulnerable young people experiencing social/emotional/domestic difficulties in school?

Mentor link is seeking an exceptional Chief Executive Officer to lead our Stourport based charity into its next phase due to the retirement of the Founder and CEO. Strengthening financial resilience, governance, partnerships and service impact whilst delivering high-quality, mentoring support.

This is a pivotal senior leadership role with full strategic and operational accountability.

About Mentor link

Mentor link supports vulnerable young people experiencing social/emotional or domestic difficulties in schools across the West Midlands. Based in Stourport on Severn Worcestershire the position is full time  circa £60k per annum and permanent subject to 3 months’ probation.

Please see the full job description attached

About the team

We have big goals over the next few years.

We're going to be fighting for mental health in a way we never have before.

Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.

Team information

Will you join us?

We won't give up until everyone experiencing a mental health problem gets the support and respect they deserve.

We know we can't achieve this alone. That's why we work closely with organisations and companies that share our commitment to ensuring everyone can access mental health support when they need it.

As part of our Corporate Partnerships team, you'll play a vital role in developing and delivering impactful collaborations. From employee fundraising and bespoke awareness campaigns to tackling mental health stigma, gift-in-kind partnerships and donations. No two partnerships are the same.

The Corporate Partnerships team is part of the wider Income Generation Directorate, which brings together Fundraising, Retail, Business Development and Operations into a single, unified function. Together, we share responsibility for delivering sustainable income growth, strong performance and meaningful organisational impact. Everyone plays a role in this collective approach, working across teams to achieve ambitious targets, strengthen supporter and partner relationships, and embed commercially minded, mission-led ways of working.

This role requires a Disclosure and Barring Service (DBS) check.

Key duties and responsibilities

The Postholder will provide excellent relationship and account management to Mind's existing corporate partnerships to maximise mutual value and impact. They will plan and deliver partnership initiatives, in line with the CorporatePartnerships strategy, to achieve ambitious income targets. This role will contribute to the Corporate Partnerships team accountabilities:

-Secure and grow restricted and unrestricted income via out mutually beneficialcorporate partnerships

-Develop and enable corporate partnerships that deliver added value benefits to Mind and it's work i.e. gift-in-kind and pro-bono support

-Develop and enable corporate partnerships in support of Mind reaching new audiences

-Deliver an excellent experience in support of effective, long-term relationships

Mind's equity statement

Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.

This is an opportunity to play a leading role in shaping the future of Resources for Autism.

Since 1997, we have supported autistic people and their families through services that are safe, empowering and neuro-affirming. As demand for our work continues to grow, we are looking for an ambitious and strategic Head of Income Generation & Business Development to help us build a stronger, more diverse and sustainable future.

Reporting to the CEO and joining our Senior Leadership Team, you will lead the development of a progressive income generation strategy that expands new partnerships, income streams and opportunities for growth — ensuring we can continue delivering life-changing support to autistic people across London and the West Midlands. 

We are looking for someone who combines commercial awareness with creativity, relationship-building and a genuine commitment to social impact.

LOCATION: London (or Birmingham with regular travel to London)

SALARY: £50,000 - £56,000 depending on experience

HOURS: Full time

The Role

You will design and deliver a new income generation strategy that unlocks growth across:

· Corporate partnerships

· Major donors and philanthropy

· Community, individual and digital giving

· Earned and paid‑for services

· Grants, trusts and public sector funding (as part of a balanced mix)

· Recurring /regular donations from committed individuals

You will take an “intrapreneurial” approach — spotting opportunity, building new propositions, testing ideas and learning quickly — while embedding a culture where income generation is seen as a shared organisational priority, not the responsibility of one team.

Essential Experience & Track Record

• A demonstrable track record of generating income and/or building sustainable revenue streams, across more than one income source.
• Evidence of developing and delivering an income or growth strategy, particularly in contexts requiring diversification or change.
• Experience of driving new opportunities — such as partnerships, products, services or supporter propositions — rather than only maintaining existing income.
• Proven success in building and stewarding senior relationships, including corporates, funders, donors, commissioners or strategic partners.
• Experience working at a senior level within an organisation, with exposure to executive decision‑making and governance (e.g. Board or Trustee engagement).

Essential Skills

· Demonstrable evidence of success and business growth

· Experience and success in one or more of the following:

• Corporate partnerships or sponsorship

• Major donor / philanthropy programmes

• Earned or paid for services/ sales

• Community or digital fundraising

· Experience developing and delivering successful strategies.

· Evidence of successful relationship-building skills with funders, donors, corporate partners or others.

· Experience managing or mentoring staff or volunteers.

· Strategic thinker with the ability to work collaboratively across teams and with senior stakeholders.

· Good market research and data analysis skills that have influenced decisions

· Experience contributing to or leading at organisational growth.

· Highly organised, with the ability to manage multiple priorities and deadlines.

· Excellent communication skills (written and verbal) adaptable to different populations including: colleagues, external professionals, service users, families, volunteers, donors

Desirable Skills

· Understanding of and commitment to adhering to fundraising policies, ethical standards, and relevant regulatory frameworks (e.g. Fundraising Regulator Code of Practice, GDPR).

· Experience in minor/major donor fundraising and/or corporate partnerships.

· Familiarity with the autism or disability sector.

Staff Benefits 

90% of our staff say that Resources for Autism is “a great place to work”. 

Not only will the work you do ensure we are making vital differences and inspiring others, but our other benefits also include: 

· 25 days of leave (pro rata for part time roles) each year plus 8 bank holidays and an additional 3 Celebration days that could be used between Christmas and new year, but may be used for other religious days or significant days such as your birthday 

· access to ongoing training and progress in the areas that interest you 

· access to our wellbeing initiatives and an Employee Assistance Programme 

Application Process

Read more about us and the role on our website

To apply, you will need to complete our application form in full, including your full employment and education history. Any gaps in employment should be clearly explained within your application.

Please note that CVs may be included as supporting documents but will not be accepted in place of a completed application form.

As part of your application, we ask that you provide a personal statement outlining how your experience, skills and approach meet the requirements of the role and person specification.

Are you a budding creative looking to gain hands-on experience across both digital and print design whilst making a real difference? As our Junior Designer, you’ll play a key role in our Marketing team, reporting to the Creative Manager and collaborating with a highly-skilled creative team of designers and copywriters.

From contributing to campaign concepts and execution, to developing toolkits, printed materials, and digital assets, you’ll tackle a diverse range of creative projects. You’ll also have the chance to hone your skills in brand design, playing a key role in developing and executing our new visual identity. We’re not looking for someone to purely produce artwork – we are actively seeking an individual who can think independently, contribute to and refine briefs, and bring their own creative flair to every project.

With your attention to detail, and passion for delivering impactful and accessible design for a range of audiences, you’ll help ensure The Charity’s brand shines across all platforms. This is your opportunity to grow as a creative and contribute to meaningful work that supports our vital mission.

WHO WE'RE LOOKING FOR:

You’re an enthusiastic and curious creative at the start of your design journey, eager to build your skills across a range of mediums. You enjoy exploring new ideas and approaches, bringing a fresh perspective while learning how to turn concepts into thoughtful, user-focused designs.

With a strong eye for detail and a willingness to learn, you balance creativity with a growing understanding of strategy. You’re organised, adaptable, and have excellent time management skills, approaching each task with a positive, solutions-focused mindset.

You’re building confidence in your technical abilities and are motivated to make the most of every opportunity - producing work that is considered, engaging, and continuously improving.

KEY ACCOUNTABILITIES:

• Support the creation of engaging digital and print materials, including campaign assets, sub-brands, toolkits, and internal and external communications, ensuring alignment with the Charity’s brand guidelines.

• Assist in producing digital assets such as social media graphics, email templates, and website visuals, working closely with channel owners and learning how to apply current trends and techniques effectively.

• Help maintain and apply the Charity’s visual identity across all work, building a strong understanding of brand guidelines and best practices.

• Collaborate with colleagues across teams to help develop clear briefs and contribute ideas to creative concepts.

• Assist on a range of creative projects from initial briefing through to final production, including concept development, responding to feedback, preparing files, and supporting delivery across platforms.

• Stay curious and proactive in exploring new design ideas, tools, and trends, contributing suggestions to enhance creative output.

• Manage your workload across multiple projects with support, working to deadlines while maintaining attention to detail and quality.

• Build and maintain positive working relationships with colleagues and stakeholders, contributing to a collaborative and supportive team environment.

• Support the organisation and maintenance of creative tools and processes, including file management, production planning, and updating project boards (e.g. Trello).

• Actively seek feedback and development opportunities to grow your skills in both digital and print design, keeping up to date with industry trends.

Contract
Full-time, permanent
(We welcome proposals for flexible working arrangements)

Salary
£50,000 per annum

The Director of Operations for Edinburgh International Book Festival [EIBF] sits at the intersection of programme delivery, organisational management and operational leadership. The role combines events delivery with charity-wide management. This ensures that EIBF runs smoothly, festivals and events happen effectively, and all activity aligns with our charitable objectives and purpose.

The Director of Operations will lead all operational and logistical aspects of the annual Book Festival and year-round programmes. They will ensure effective governance, efficient systems, safe and compliant event delivery, and ensure resources are allocated appropriately to support the charity’s mission to promote engagement with, and enjoyment of, books, writing and ideas. They will manage relationships and contracts with site and production teams, and a range of other key stakeholders and partners. They will own and actively manage policy and systems management in the organisation, including oversight of digital infrastructure, as well as lead the HR function in a busy organisation.

Success in the role will balance the following elements:

• Leading the operational delivery of the Festival and programmes including effective stewarding of key relationships and contractors
• Optimising the culture of EIBF through effective management of HR and internal processes
• Effective management of EIBF planning, systems and processes, including digital transformation.

Key responsibilities will include:

• Strategic operations
• Strategic contribution
• Festival delivery
• People and resource management
• Governance and compliance 
• Systems and process improvement
• Leadership and team management 

Essential Person specification:

• Significant senior operational leadership experience within a complex, fast paced organisation
• Proven experience translating organisational strategy into effective operational delivery, systems and processes
• Experience leading organisational change, growth or transformation while maintaining operational resilience • Strong experience delivering complex live events or public programmes, including logistics, production, venues, and supplier management
• Experience managing contracts, procurement processes, and strategic operational partnerships
• Strong understanding of governance, compliance, risk management, and health and safety
• Experience leading HR processes, people management, and organisational culture development
• Experience delivering systems development, digital transformation, or process improvement projects
• Strong understanding of organisational infrastructure including IT, CRM, ticketing. and data governance
• Excellent leadership, communication, and stakeholder management skills
• Ability to work strategically while remaining practical and hands-on in a small, agile organisation

For more information on key responsibilities and person specifications please see full Job Description on EIBF website. 

Key Dates:

Closing date for applications: Monday 29th June 2026.

Interviews will be held in central Edinburgh during the week of 6th July. Remote interview requests will be considered but in person is preferred.