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Contract Type: Fixed-Term of 9 months. Full-time, 35 hours per week. Hybrid - 2 days in office.
Location: London, Old Street
Medical Aid for Palestinians (MAP) is responding to the largest emergency in our 40+ year history. Over the last two years support for our cause has seen significant growth in income as tens of thousands of supporters have joined MAP, including individuals, trusts, foundations and corporates. Our challenge now is to retain this interest and ensure we sustain income as we respond to the ongoing emergency and the longer-term health of Palestinians over the coming years. With an ambition to be a £50m organisation by 2028, the supporter care team will play a vital role in enabling over one million Palestinians to access improved healthcare annually by 2028.
At the heart of our ambitions is a focus on building lasting, meaningful and positive relationships with our supporters. We are committed to demonstrating the importance and value of every supporter and ensuring that all supporters have positive and professional experiences whenever they contact MAP.
About the role
MAP is seeking an experienced Supporter Care and Database Assistant to join our Supporter Care team, working across Fundraising and other directorates in MAP to provide supporters who contact MAP with exceptional supporter care through enquiry handling, and income thanking and processing. Maximise long-term support by ensuring every supporter feels valued at MAP. Support the Fundraising and Marketing Team with the maintenance of customer records and transactions using MAP's fundraising database: Microsoft Dynamics.
About You
You’ll bring proven experience as a supporter/customer care expert, with strong knowledge of supporter care best practice. You’ll enjoy talking to supporters regularly and be confident in managing communications, taking time to understand supporters and making sure they feel genuinely valued and appreciated. You’ll be highly organised, collaborative, and committed to MAP’s mission and values. You’ll also take pride in delivering excellent supporter care at the highest standards whilst ensuring donations and data are handled accurately, securely and in line with agreed policies and processes.
RECRUITMENT PROCESS
Interviews will take place on Microsoft Teams.
How to Apply
Please submit your CV before the deadline of 08:00am GMT on 2nd March 2026.
Equal opportunities
MAP aims to be an equal opportunities employer and we are determined to ensure that no applicant or employee receives less favourable treatment on the grounds of gender, age, disability, religion, belief, sexual orientation, marital status, or race, or is disadvantaged by conditions or requirements which cannot be shown to be justifiable.
Background checks
As an organisation MAP is committed to the welfare and protection of children and vulnerable adults. MAP will conduct appropriate background and references checks. Link in that safeguarding and ethical conduct.
Disclaimer
**MAP reserves the right to close this advert before the confirmed closing date when we are in receipt of sufficient applications.
**We would therefore advise interested applicants to apply as early as possible. Due to the high volume of applications, we receive, we are unable to respond to every application. If you have not heard from us within two weeks of the deadline, then you have not been successful in shortlisting
About Medical Aid for Palestinians
Medical Aid for Palestinians (MAP) works in partnership with Palestinian communities to uphold their rights to health and dignity. We do this by developing effective, sustainable and locally-led healthcare services, providing medical aid during emergencies, and campaigning to break down the barriers to Palestinian health and healthcare today and for the future.
MAP has a zero tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
Registered Charity 
51 - 100
The client requests no contact from agencies or media sales.
Thank you!
This is a truly exciting time to be joining Fauna & Flora’s Fundraising Team. Over the past few years, we have established a fundraising programme that is going from strength to strength. More people than ever are choosing to support our work, and as a result our donor base is rapidly growing. The focus on nurturing relationships with these donors and providing an excellent experience is a strategic priority.
We are seeking an individual with excellent supporter care skills who can help us to build excellent relationships with our supporters and has a real affinity with the work that we do. Your role will involve responding to supporter requests, questions and queries from a range of communication channels, including email and phone, helping to deliver a first-class supporter experience. This frontline role is contributing to the development of the fundraising team to reach unrestricted income targets.
You will report to the Supporter Engagement Officer, and work closely with the Marketing Team on a range of activities.
You will have excellent customer service skills and previous experience in a similar role. You will be well organised with meticulous attention to detail and excellent communication skills. In return, the role offers the opportunity to work within a friendly and lively team that is part of a ground-breaking and entrepreneurial organisation at the forefront of global conservation. In addition, we offer a generous pension contribution, attractive annual leave allowance and life insurance.
Our offices are located in The David Attenborough Building in central Cambridge, just a few minutes’ walk from glorious historic buildings and museums, the picturesque River Cam, the central market and shopping centre, and a host of cafés and restaurants.
Please visit our website and download the job application for further details on how to apply
The closing date for applications is Sunday, 1 March 2026 Interviews are likely to take place during the week commencing 9th March 2026.
This role is not eligible for sponsorship for a Skilled Worker Visa.
Thank you!
A rewarding and interesting role, providing administrative support to our busy Fundraising Team and delivering the highest standards of supporter care.
Fundraising Support Assistant
Contract: Permanent
Hours: Full-time, i.e. five days (35 hours) per week. Job-share also considered.
Based: Based at head office in Aylesbury, Bucks with some potential for hybrid working
Salary: £23,500 per annum (pro-rata for part-time hours)
About the Role
We are looking for someone to join our Fundraising Team to deliver our supporter care programme and be the first port of call for all enquiries and donations. Applicants will be warm and engaging and committed to developing relationships with the Charity’s supporters, most of whom have been directly affected by lymphoma.
You will have a strong eye for detail as well as excellent writing ability to convey sensitively the impact of donations in thank you letters. This is the perfect role for someone who has:
- Experience of working in an administrative or customer service role
- Strong organisational skills with the ability to juggle and prioritise multiple tasks
- Excellent IT and digital skills and the willingness to use different online platforms, software and databases
Lymphoma Action has developed a great working culture that focuses on delivering the best outcomes for people affected by lymphoma, as well as prioritising a creative, inclusive and supportive environment. Staff receive excellent benefits such as an employee assistance programme, flexible working, generous holiday entitlement, enhanced entitlements to sick pay and maternity/paternity/adoption leave and pay, and a life assurance scheme.
Additional information:
- Whilst this is an office-based role and proximity to Aylesbury is essential, there will be some opportunity for hybrid working.
- The role is advertised as full-time and we will also accept applications for job-share (for example, 2.5 or three days a week).
About Us
Lymphoma Action is the UK’s leading charity dedicated to lymphoma, the UK’s most common blood cancer. We’ve been providing expert information and wide-ranging support for 40 years, helping thousands of people affected by lymphoma.
Closing date Friday 6 March 2026, 12pm
Interviews to be held in Aylesbury on Wednesday 18 March 2026
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We actively welcome applications that will help increase the diversity of our workforce, welcoming applications from those with disabilities and from minority groups and from different backgrounds and experiences.
Please note that applicants need to be resident in the UK and have the right to work in the UK.
No agencies please.
Thank you!
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Care4Calais
Care4Calais is a volunteer-based charity providing essential aid and support for refugees in France and the UK.
In the UK, we collect and distribute clothing, shoes, mobile phones, and other essential items, alongside offering social support and access to legal, medical, and educational services. In northern France, we operate year-round from Calais, working alongside local communities in Calais and Dunkirk to provide warm clothing, bedding, and services to displaced refugees living in challenging and dangerous conditions.
All of Care4Calais' operations are supported by a small, dedicated staff team, who supervise large volunteer teams to provide critical support to asylum seekers and people on the move in both the UK and France.
About the Role
Care4Calais is recruiting an Operations Support Assistant to support its humanitarian operations in the UK. You will join our team in a remote and part-time capacity, offering regular steady online support delegated by our Operations Support Officer for the UK.
The role requires a proactive, detail-oriented, IT-competent individual with strong written communication skills to offer ad-hoc support to a busy team - a team which registers UK volunteers, responds to incoming queries from the public, and manages ongoing administrative tasks for Care4Calais’ UK-based operations.
Having an understanding of the asylum system within the UK, and therefore the environment that our volunteers work within as they support people that are seeking sanctuary here, is useful for the role. You will receive a thorough induction, and work alongside experienced team members.
Key Responsibilities
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Provide core operational support for Care4Calais’ operations in the UK alongside the UK Operations Support Officer and team of admin volunteers.
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Communicate with and register new volunteers joining our work, both virtually and on the ground, across the UK.
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Liaise with the public via email by responding to new incoming enquiries.
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Manage volunteer data as part of the registration process and store it appropriately, in-keeping with GDPR and Care4Calais policy.
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Navigate the spreadsheets and CRM systems used by our teams for volunteer information storage and management.
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Work alongside a small team to increase the speed and efficiency of our existing processes and procedures, and bolster operations whilst new processes are introduced.
Person Specification
Essential Criteria:
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Interest in, and alignment with, the work of Care4Calais, including justice for migrants and refugees
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Competent digital literacy, including the ability to use Google Workspace and spreadsheets effectively
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Strong written communication skills
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Excellent written and spoken proficiency in English
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An eye for detail
Desirable Criteria:
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Administrative and/or communications work experience
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Having an understanding of GDPR
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Experience working with teams from diverse cultural backgrounds
Diversity and Inclusion
Care4Calais is committed to fostering an inclusive and diverse work environment. We encourage applications from individuals of all backgrounds, including those with lived experience of the asylum and migration systems.
As a proud member of the Experts by Experience Employment Network (EBE), Care4Calais is dedicated to creating inclusive employment practices that recognise and accommodate the unique experiences of individuals with lived experience. We ensure that our recruitment processes are fair, transparent, and accessible to all candidates, regardless of background.
We strongly encourage individuals with lived experience to apply, particularly those who meet the essential criteria for the role.
Application process: Please submit your CV, and you will be invited to answer some brief questions. No cover letter is required.
Closing Date: This job ad closes on 13th March. We are actively interviewing and this job opportunity may close early if we find an appropriate candidate before the closing date. We are looking for immediate starters.
Interviews: Will take place on a rolling basis, so we encourage you to apply early.
Thank you!
Community Fundraising Support Assistant (Logistics & Events)
Salary: £24,785 per annum (pro rata)
Location: Office based in Melbourn, with occasional hybrid working
Hours: 22 hours per week, to be agreed
Contract: 6 month fixed-term contract
Start date: April 2026
About East Anglian Air Ambulance
East Anglian Air Ambulance is a life‑saving regional charity delivering critical emergency care across Bedfordshire, Cambridgeshire, Norfolk, Suffolk and beyond.
With two state‑of‑the‑art helicopters and a fleet of critical care vehicles, our expert teams of doctors and paramedics bring advanced pre‑hospital emergency medical care directly to people when they need it most.
About the role
This is an exciting opportunity for an organised, practical individual to play a vital role in the delivery and logistics of community fundraising events across our region.
As Community Fundraising Support Assistant, you’ll be a key member of the Community Fundraising team, ensuring that fundraising events and third-party activities are fully supported, well-equipped and delivered smoothly. A significant part of this role involves driving, transporting, setting up and returning event equipment, as well as supporting volunteers and supporters on the ground.
When in the office, you’ll be responsible for stock controlling the event equipment as well as undertaking administration tasks. Administration experience in data handling is essential as you’ll be involved in logging event and income information onto the Customer Relationship Management System (CRM), for which full training will be given.
Confidence in cash handling is important as you’ll support the return of donations generated at events from supporters to the office, adhering to our cash handling policy and process.
You’ll gain a detailed understanding of how community fundraising operates within a regional charity, working closely with volunteers, supporters and colleagues to help raise vital funds that save lives. This is a practical, varied role where no two days are the same and where reliability, organisation and a can-do attitude really matter.
Key responsibilities include:
- Assisting with the planning and coordination of community fundraising events
- Creating event plans and supporting volunteers and supporters
- Coordinating the preparation, delivery and return of event equipment
- Helping with event set-up and pack-down when required
- Accurately recording income on our Customer Relationship Management System (CRM)
- Preparing cash ready for banking
You’ll bring:
- Strong organisational and communication skills
- The ability to manage a varied and busy workload
- A practical, hands-on approach with confidence working independently
- A positive, can-do attitude and willingness to learn
- Confidence in driving, including pool cars and handling event equipment
Due to the nature of the role, you will:
- Hold a full UK driving licence and have access to a car (pool car also available, business miles claimable)
- Be comfortable with regular driving across Bedfordshire, Cambridgeshire, Norfolk and Suffolk to deliver and collect event kit
- Be flexible to support occasional out-of-hours work, including weekends (with time off in lieu provided)
- Share a belief in the life‑saving work of East Anglian Air Ambulance
Closing Date: Thursday 19 February (9am)
Interview Date: Thursday 26 February
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
No agencies please.
