Support co ordinator jobs

About You:

Those who know you describe you as kind, understanding, and open-minded. You listen without judgement and treat everyone with dignity and respect.

In the workplace, you are recognised as reliable, approachable, and professional. You communicate clearly, remain calm under pressure, and are confident managing competing priorities. You have a natural ability to encourage, empower, and motivate others to make positive changes, even in challenging circumstances.

You are reflective and emotionally intelligent, with a strong desire to support individuals to achieve greater independence and wellbeing. Making a meaningful difference isn’t just important to you — it’s what drives you.

You may already have an understanding of the complex challenges faced by people who are vulnerable or at risk of exclusion. This experience could come from previous employment, volunteering, training, or your own lived experience, and you are keen to use this knowledge to support others.

If this sounds like you, we would love to hear from you and welcome you to join our dedicated and supportive team.

Main Purpose Of Job:

We are seeking a dedicated and compassionate individual to join our team in a dual-role capacity, supporting two vital services run in partnership with Homeless Oxfordshire and Connection Support. The role covers both our Step Down provision—designed for individuals discharged from hospital under the Discharge to Assess model—and our service at Mawle Court, which provides temporary accommodation and support for people with complex needs, including those preparing for more independent living or in need of emergency provision. Working as part of a small, dynamic, and enthusiastic team, you will be responsible for delivering a safe and supportive environment across both services. You will lead on the case management of clients with complex needs, working collaboratively with partner agencies to develop and implement holistic, individualised support and move-on plans. This is a rewarding opportunity for someone passionate about making a tangible difference in the lives of vulnerable individuals, helping them on their journey towards stability and independence.

Main Areas Of Responsibility:

• To proactively and dynamically assess, monitor, manage and respond to risk for individuals and in the service.

• To assess risk and suitability of referrals to the service and book new clients in.

• Ensure the effective delivery of high-quality care, support and housing management according to Homeless Oxfordshire policies and procedures.

• To work collaboratively with partner agencies to ensure the creation and delivery of holistic wrap around support and risk management plans for clients with complex needs as well as to ensure clients have access to appropriate healthcare as needed.

• To work collaboratively with clients to identify and work towards suitable move on.

• To work with other agencies to provide client centred support & risk management plans for clients with complex needs to identify work towards a suitable move on option within 6 weeks.

• To work alongside the Client Engagement Co-Ordinator to ensure clients have access to opportunities to be empowered, build their confidence and develop independent living skills; to facilitate groups and activities as part of this.

• To make and maintain Housing Benefit claims.

• Ensure that IT systems are updated as required clear, concise and up to date record keeping is maintained and ensure information is shared with the team and external agencies as required.

• To represent Homeless Oxfordshire at interagency meetings, as required.

• Manage challenging situations and report any safeguarding concerns without delay in line with procedures and to ensure the safety of yourself and others.

• Maintain positive relationships with all stakeholders.

• Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best.

• To be a supportive and effective part of the team, including contributing to the induction of new colleagues and work of the broader team.

• To ensure that Homeless Oxfordshire’s Equal Opportunities Policies are complied with and promoted in carrying out duties of the post.

• Comply with Homeless Oxfordshire’s policies and procedures.

• To undertake any other duties that can be reasonably required to meet the operational needs of Homeless Oxfordshire.

About Us:

We are an open door for people experiencing homelessness whose lives have been shaped by trauma and disadvantage; providing safety, stability and support when it is needed most. We deliver this support across Oxfordshire by providing a range of accommodation with access to high quality support, offering a safe and welcoming space for people to take control of their own lives. We are an accredited Oxford Living Wage employer, and benefits to the role include: annual leave starting at 26 days (excluding bank holidays), flexible working, enhanced benefits with qualifying service, retail discounts with our Homeless Oxfordshire Benefits Hub, and life assurance up to four times your salary and a £250 bonus if you successfully refer a someone as a new colleague through our Employee Referral Scheme as a thanks from us!

What’s Next: Have a look at the job description to find out more about the role and apply on our website. Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate .

We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.

Are you highly organised, confident with digital systems, and motivated by work that genuinely transforms lives? This part-time maternity cover role offers an exciting opportunity to join Embrace the Middle East’s friendly Shared Services team and support the charity’s vital mission.

In this role, you will help ensure our CRM and wider digital systems run smoothly and effectively, enabling teams across the charity to deliver exceptional service to our supporters. You will use your strong attention to detail, technical capability, and problem-solving skills to maintain accurate data, streamline processes, and support colleagues in their work.

With flexible working arrangements, a supportive team environment, and the opportunity to contribute to meaningful, justice focused work across the Middle East, this role is ideal for someone who enjoys enabling others to thrive through excellent systems and service.

This role is predominantly home working, with the requirement to work at Embrace’s office in High Wycombe once every fortnight for team building purposes.

For more information and to apply, please visit our careers page.

Closing date: 5.00pm on Friday, 13 February 2026.

Early applications are strongly encouraged.

Do you want to join a team of caseworkers delivering services to support victims of crime?

We are seeking a dedicated and compassionate Caseworker to join our Staffordshire Victim Gateway team in Staffordshire. This is a home-based role that requires regular travel throughout Staffordshire and Stoke-on-Trent.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to the Victims preferences i.e. home visits or via conference calls, to explain our services, and assess the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate & confidential case records.

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Competent IT skills, able to use generic systems.
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

The Silver Line Helpline is recruiting for 2 Volunteer Co-ordinators to join their fantastic team providing a vital service to older people across the UK.  The Silver Line Helpline is a free, confidential telephone service offering friendship, conversation and support to older people, 24 hours a day, 7 days a week.

As a Volunteer Co-ordinator, you will play a vital role in supporting and growing a valued team of volunteers who deliver a high quality, safe and compassionate service to older people. You’ll ensure volunteers receive a good onboarding experience, feel confident in their role and are supported every step of the way.

Working closely with colleagues across the Helpline, you’ll manage volunteer recruitment and onboarding, deliver training, respond to enquiries, and help volunteers use a range of IT systems. You’ll work flexibly in a fast paced, 24 hour service environment, including taking and making calls to older people when needed. Your work will help ensure volunteers are well trained, supported, and empowered to deliver a consistent, empathetic and safe service.

These exciting positions offer hybrid working between home and our Blackpool office. We currently require office attendance a minimum of once a quarter. You may also be asked to attend the office occasionally for training or other reasons, as required. You will be on a hybrid contract and must cover the costs of all travel to the office yourself. Our office attendance requirements will be reviewed later in 2026.

This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am-8pm. It will include regular weekend working, and Bank Holiday working, which will be arranged on a rota basis.

In your Supporting Statement, please include examples of how you meet the Must Have criteria below. 

Must haves:

The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P

Skills and knowledge
• Excellent interpersonal, listening, customer service, and communication skills, with the ability to adapt communication style  (A, I, T)
• Excellent IT skills including Microsoft Office and using CRM systems (A,I,T)
• Knowledge of safeguarding with the ability to assess and manage risk independently (A,I)
• Understanding and knowledge of mental health issues (A,I)
• Training and presentation skills with the ability to train others remotely on using IT systems (A,I)
• Understanding of the issues facing older people, particularly the impact of loneliness and isolation on older people (A,I)

Personal attributes
• Ability to respond in a non-judgemental, empathetic, respectful and friendly manner in all situations (A,I)
 • Ability to manage a busy workload and adapt to change in a fast-paced service whilst meeting service KPIs (A,I)
• Ability to adhere to policies and procedures  (A,I)
• A commitment to promoting equality and diversity (A,I)

Great to haves 
The below competencies will be assess at the indicated stage of the recruitment process.
Application = A, Interview = I, Test = T, Presentation = P

Experience
• Experience in working in services to support older people (A,I)
• Experience in working in with volunteers (A,I)
• Experience working with colleagues remotely (A,I)
• Experience working within services that operate outside of normal working hours (A,I)

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, Health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards – recognition awards from £100-250.

Additional Information

We currently require office attendance a minimum of once a quarter. You may also be asked to attend the office occasionally for training or other reasons, as required. You will be on a hybrid contract and must cover the costs of all travel to the office yourself. Our office attendance requirements will be reviewed later in 2026.

This role is a 35-hour working week, 5 days out of 7 with start and end times between 8am-8pm. It will include regular weekend working, and Bank Holiday working, which will be arranged on a rota basis.

Supporting statements and anonymisation
Candidates are expected to provide a supporting statement that explains how they meet the competencies annotated with an ‘A’ in the job description, to assess suitability for the position. Age UK acknowledges and accepts that AI may be used to support the application; we do expect candidates to personalise experience, knowledge and skills and failure to do so, may result in your application being rejected.

Please submit a Word version of your CV as it will be anonymised by our recruitment system when you apply for a role. Our system is unable to anonymise supporting statements and heavily formatted CVs. Please could you remove any personal information including your name before you upload to support our inclusive recruitment process. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us if invited for interview.

Equal opportunities & Disability Confident Scheme
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. Age UK is a Disability Confident Scheme employer. Due to high numbers of applications received, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Reasonable adjustments
Disabled job seekers can access reasonable adjustments at any stage of the recruitment process. All requests for reasonable adjustments are considered on a case-by-case basis, in collaboration with the disabled job seeker to best meet their needs, by contacting the Recruitment Team. Disability disclosures will be kept confidential and only shared on a need-to-know basis to support the implementation of adjustments. Disclosures will not be used to inform hiring decisions.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.

Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.

Lindengate is a mental health charity that supports children and adults of all ages with their mental, physical, and social wellbeing through nature-based activities.

Working under the Horticulture, Conservation & Site Lead, you will apply your horticultural and conservation expertise daily to run volunteer sessions, facilitate group activities, support training delivery, coordinate garden and conservation projects, and contribute to plant and produce sales — all while supporting wellbeing through nature. 

We are looking for a proactive and compassionate Co-production Coordinator to lead on promoting and developing the co-production element of the London DA Service, Safe Horizons Partnership. This role is full-time until March 2028. The role is based at the Victim Support office in Old Street with some home working.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About You:

As the Co-production Co-ordinator you will lead on promoting and developing the co-production element of the London Service. You will manage and chair the Experts by Experience Panel which is the forum through which current and past service users can influence the development of the London DA Service (Safe Horizons London Partnership).

The Safe Horizons London Partnership supports victims and survivors of domestic abuse to cope and recover from the impact crime has had on them, as well as supporting their journey through the criminal justice process. The service delivery model has been shaped by the views of service users and you will have an important role in growing their input and influence. You will recruit co-production champions from the staff team and support them to promote the benefits of co-production and recruit more service users into the co-production function.

Safeguarding and wellbeing are important to us and you will ensure service users are supported during their membership of the Experts by Experience Panel. As a lead in this area, you will work with the management team, sharing the feedback you have obtained and helping it feed into policies and procedures. You will also support national co-production initiatives such as the Victim Voice app. You may also support the recruitment of service users to panels hosted by our partners including the Mayor's Office of Policing and Crime and the Metropolitan Police. Good communication and interpersonal skills are essential, as well as some knowledge of the impact of crime.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

About the Role

Headway East London is looking for a creative and values-driven Communications Officer to support and develop the voice of Headway East London – working with our community of brain injury survivors, volunteers, and staff to co-produce content that shares our stories, increases awareness and broadens our reach.

You’ll play a central role in promoting our services, supporting income generation, and amplifying the voices of our members through a range of marketing and communications activity. You’ll balance digital know-how with a collaborative approach, developing accessible, engaging content across channels including our website, social media, e- newsletters, and print materials.

If you’re passionate about inclusion and creativity and are interested in working collaboratively to ensure our communications reflect the unique identity, voices, and values of our organisation, then this is your role.

Principal Duties and Responsibilities

Marketing & Communications Delivery

• Deliver and support the implementation of our communications and marketing strategy across all channels (digital and print).
• Support a regular calendar of activity across social media platforms (Instagram, Facebook, LinkedIn, BlueSky, YouTube) to maintain and grow a network of online supporters.
• Support on maintaining and developing content for the Headway East London website (using WordPress and Elementor), including blog posts, service pages and events.
• Create engaging, relevant and accessible content including copy, video, photography, audio and graphics (using Canva), in line with brand guidelines and accessibility principles.
• Co-ordinate monthly e-newsletters and other communications using Mailchimp to a variety of audiences.

Community & Co-Production

• Work with our members(services users - people with brain injury),volunteers and staff to co-create content that reflects their voices and experiences.
• Ensure accessibility is embedded in all communications, including use of plain English, inclusive visuals, and a variety of formats.
• Engage the wider Headway East London community in developing campaigns, storytelling, and communications planning.

Campaigns, Partnerships & Income Generation

• Support fundraising and development teams to plan and deliver digital campaigns that increase donations, engagement and awareness.
• Explore opportunities for brand development, partnerships and earned media that align with our values and strategic priorities.
• Maintain and strengthen relationships with local and national media outlets and stakeholders.

Internal Communications

• Support internal communication needs across the organisation, helping teams stay informed and connected across multiple sites.
• Help develop internal resources and templates that enable teams to produce consistent, values-led communications.

Key Relationships - Internal and External

Internal: Members (service users), Volunteers, Day Service Co-Ordinators,
Service Leads of Departments, Director of Fundraising.

External: Public Audiences, Partner Organisations, Contractors e.g. Website
Developers, Graphic Designers, Press.

Other

Apply the Headway East London values and behaviours to every aspect of the role at all times.

Protect and enhance the interests and reputation of Headway East London internally and externally.

Commit to the organisational principles of: coproduction equity, diversity and inclusion sustainability.

Headway East London is an Equal Opportunities Employer and we are committed to ensuring that all staff are motivated, skilled and rewarded by their work. We welcome applicants regardless of race, religion or belief, colour, national origin, sex, sexual orientation, disability, age and other protected status as required by law. We promote and protect human rights; they are the foundation of what we do. We want to be an inclusive place where a diverse mix of talented people want to come and contribute their unique strengths and perspectives. We are focused on equality and believe that all the fascinating characteristics that make us different, make us more able to deliver our life-changing work with passion and creativity.

We are looking for a Home from Hospital Co-ordinator – working across Craven and parts of Ilkley and Silsden

Hours: 20 hours per week
Salary: £24,437- £26,802 (full time equivalent)

Are you passionate about supporting individuals after hospital stays? Join our experienced team at Carers’ Resource. We specialise in helping individuals transition from hospital to home, emphasising independence and wellbeing.

Key Responsibilities:

• Support individuals discharged from hospital, aiding in their transition to home life.
• Assess client needs and develop tailored support plans.
• Collaborate with hospital staff and community health & social care teams.
• Establish referral pathways to increase community awareness.

Requirements:

• Previous experience in assessing client needs and developing support plans.
• Ability to provide support in home settings.
• Strong interpersonal skills and ability to work independently.
• Previous experience of inputting information to a database.
   

Additional Information: no personal care involved.

Contact Vanessa Rayner if you wish to discuss the role.

Closing date for applications: Sunday 15th February 2026. 
Initial virtual Interviews will take place on Thursday 19th February 2026

Job Title: Independent Visitor Co-ordinator

Service: Children’s Rights Services, London and the South East

Reporting to: London Lead IV Coordinator  

Salary: £16,200-£16,605 per annum (£27,000-£27,675 FTE)

Location: Hybrid, Coram Campus with homeworking and work in the community

Hours: 21 hours per week

Contract Type: Permanent

Job Introduction

· Are you passionate about supporting and developing volunteers?

· Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?

· Do you want to work with a leading national independent children’s charity?

Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in London.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. We recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.

Our work

Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.

Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

We provide:

· Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives.  This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.

· A National Helpline to provide access for children and young people to advocacy and advice, with access to legal advice and links with other national services.

· Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.

· Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.

· Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.

· Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives. 

· Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.

· Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.

About the Role

You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of London.

You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.

We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety.)  You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.

You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.

What you will receive

We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of 28 days’ annual leave per year, with increases linked to years worked at Coram Voice. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.

You will get a genuine opportunity to make a difference every day.

Recruitment process

Shortlisting will be undertaken by Grace Maher, Children’s Rights Services Manager and Jade Joseph, London Lead IV Coordinator. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.

Returning your application:

· We cannot accept general CVs. When completing your application form, address each point of the person specification and demonstrate how you meet it.

· Applications must be fully completed.

The deadline for applications to be returned is 11.59pm on Sunday 1st February 2026.

Interviews will be arranged for Thursday 12th and Friday 13th February 2026.

About The Connection at St Martin’s

We believe that no one should have to sleep rough on London’s streets, and that everyone should get the support they need to find a place to call home. We get to know every person we work with, understanding what they need to recover, helping them build on their strengths, and supporting them to find their own way home. Help us make London a city where no one sleeps rough on our streets.

London’s diversity is its biggest asset and we strive to ensure our workforce reflects London’s diversity at all levels. We welcome applications from everyone regardless of age, gender, gender identity, gender expression, ethnicity, sexual orientation, faith or disability.

We particularly encourage applications from candidates with lived experience of homelessness who we believe are an essential asset in our sector.

We are committed to being an inclusive employer and welcome the opportunity to consider flexible working arrangements.

About the Role

We know that solving rough sleeping and homelessness can only be achieved when the whole community woks together. Volunteers are central to our ability to broaden our reach and access the resources we need.  We are looking for a proactive volunteering professional with extensive experience of volunteer development to build our impact, recruiting and supporting a range of volunteers across our organisation.

Salary: £38,753 - £43,471 (Scale points 23 – 27)
Closing Date: Monday 26th January
Interview Date: Wednesday 4th or Thursday 5th February

This is a 2 year FTC.

Our Benefits

· 30 days holiday plus bank holidays

· Generous training budget, plus an annual personal training budget

· Enhanced Sick Pay Policy

· Enhanced family friendly policies

· Day off for moving house

· Hybrid working (depending on role requirements)

· Pension – 5% Employer, 3% Employee

· Cycle to Work Scheme

· Season Ticket Loan

· Employee Assistance Programme

· Reward Gateway (access to discount vouchers and cashback at the UK’s favourite retailers)

We are a London Living Wage employer

Location: The Upper Room, St Saviour’s Church, Shepherd’s Bush, London W12
Hours: Part-time, 21 hours per week (3 days)
Contract: Permanent
Salary: £30,000 per annum (full-time equivalent), £18,000 actual for 3 days per week
Reports to: UR4Driving Service Manager

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About the Role

UR4Driving supports individuals who have experienced the criminal justice system, or are at risk of entering it, to gain their driving licence, rebuild confidence, and move towards independence. The driving licence is a powerful tool, opening access to employment, structure and self-worth.

As our Employment & Training Co-ordinator, you will be embedded within the UR4Driving team, helping participants make the most of their progress by supporting them into meaningful volunteering, training, or employment. Many of our participants face significant barriers including chaotic lifestyles, trauma histories, long-term unemployment, poor digital literacy, and limited formal education. This role is about building trust,offering practical support, and creating pathways that are realistic, motivating and sustainable.

You will offer a blend of structured 1:1 guidance and group workshops, developing individual action plans, and linking participants to volunteering and job opportunities. You’ll also work closely with other staff and external agencies to ensure a holistic approach to support.

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Key Responsibilities

1. Client Support & Employability Delivery

• Deliver 1:1 support to all UR4Driving participants, including two mandatory employment sessions per client
• Build trusted relationships with clients who may have complex needs or low confidence
• Provide practical guidance on CVs, job applications, interview skills, and disclosure statements
• Support job searching, training enrolment and digital access where needed
• Deliver regular group employability workshops (monthly or fortnightly)
• Ensure every client completes and logs 80 hours of volunteering, with support to secure placement.

2. Assessment & Action Planning

• Identify individual strengths, goals, and barriers (e.g. mental health, housing, welfare)
• Develop and monitor personalised action plans for employment, volunteering, or education
• Make appropriate referrals to wraparound support services (e.g. benefits, housing, clinical support)

3. Employer and Partner Engagement

• Develop relationships with local employers, volunteering bodies and training providers
• Promote the strengths and potential of UR4Driving participants to external partners
• Support a small number of participants into direct job, training or volunteering placements

4. Monitoring and Outcomes

• Use The Upper Room’s CRM system (e.g. Inform) to record sessions, milestones and outcomes
• Track attendance, engagement and progress across all participants
• Contribute to reports, case studies and service evaluation as required

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Person Specification

Essential

• Empathy, patience and the ability to build rapport with individuals with complex lives
• Experience supporting clients into employment, education or volunteering
• Knowledge of barriers faced by ex-offenders and vulnerable adults
• Excellent communication and motivational skills
• Strong organisational skills and the ability to manage a caseload
• Must be able to independently design and adapt workshop content, resources and tools to suit the needs of the client group
• Confident with CV development, disclosure support, job search and basic digital tools
• Commitment to safeguarding, equity, and trauma-informed practice

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Desirable

• Experience facilitating group workshops or training
• Knowledge of local employment and training opportunities in West London
• Understanding of the Rehabilitation of Offenders Act and related guidance

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Why Join Us

The Upper Room is a values-led organisation committed to empowering those experiencing poverty, exclusion or injustice. You’ll be part of a supportive and motivated team, with opportunities for development and real impact.

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How to Apply

Please send your CV along with a covering letter (max 500 words) outlining why you’re interested in the role and what you’d bring to it. If you’d like to arrange an informal chat before applying, we’d be happy to speak with you.

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Recruitment Process

• Stage 1: Panel interview focused on your experience, motivation and approach.
• Stage 2 (if shortlisted): A short presentation followed by further discussion. Full briefing provided in advance.

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Closing Date

Tuesday, 3rd February 2026

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ABOUT THE ROLE

As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further. We are seeking to appoint a UK Short Course Co-ordinator to join our small team which is based across our Bolton and London offices. This is a full-time, permanent post based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week). The Short Course Co-ordinator will provide customer care as well as logistical and technical support to both online and face-to-face UK short courses.

ABOUT BPNA

The British Paediatric Neurology Association (BPNA) is the professional organisation for doctors who specialise in the care of children with neurological disorders. The BPNA has developed a number of educational programmes for doctors in the UK and overseas both online and face-to-face. This role directly supports the education of healthcare professionals across the UK, impacting the care of children with neurological conditions.

ABOUT YOU

This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense. You will also have diplomatic skills and the ability to build good relationships. You will need to be flexible, have an ability to problem-solve on-site, provide online zoom support, set up equipment such as computers and data projectors, and to organise highly educated people whilst remaining calm and maintaining a sense of humour. We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.

While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.

WHY COME AND WORK FOR US?

At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.

We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 6% employer contribution. 

LOCATION

While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home. Your line manager will agree with you how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.

JOB PURPOSE

This role provides hands-on experience with technology support for virtual courses and event planning for in-person courses for health care professionals, equipping you with skills in both administrative and event coordination settings. All course planning and logistics are arranged from the BPNA offices.

The purpose of this role is to:

• Support the organisation and delivery of virtual short courses

• Support the organisation and delivery of face-to-face short courses

For the full Job Description and Person Specification, see the attchment below

HOW TO APPLY

To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.

Closing date: 1 February 2026

Interviews aimed for: 11 February 2026

Please note that only shortlisted candidates will be contacted.

Bradford and Airedale Citizens Advice & Law Centre are a leading provider of legal advice and information, supporting thousands of clients every year. We are a busy, client focused and dynamic service with a track record of delivering high quality advice. This is a central role within the organisation. As a Client Services Co-ordinator, you will be friendly and welcoming. You will be the first point of contact for clients, and external stakeholders accessing the service via any channel (face to face, telephone and digital). This can be a challenging but rewarding role with plenty of contact with our clients, volunteers and paid staff. Our Client Services team play a crucial role in the day to day running of our service.

Coordinating the advice service

• Manage the practicalities of the advice session and ensure adequate staffing and resources.
• Coordinating the advice sessions and making sure this runs smoothly
• Ensure all relevant policies and procedures are followed during the advice session
• Provide an appropriate level of support to the client services receptionist
• Monitor the advice sessions to meet quality standards and service delivery and to identify development of these sessions
• Ensure remedial and developmental issues are identified and acted on to develop individuals, improve the quality of advice, and ensure clients do not suffer detriment due to poor or inadequate service/advice.
• Identify and address any safeguarding issues by liaising with the client services manager
• Keep technical knowledge up to date and provide technical support to the client services receptionist
• Create a positive working environment in which equality and diversity are well managed, dignity at work is upheld and staff can do their best.
• Participate in recruitment and selection activities as delegated.
• Participate in the induction of new staff as delegated.
• Support the client services manager to develop and maintain standards of service delivery
• Maintain complaints procedures in accordance with Citizens Advice guidelines
• We are interested to hear from people who ideally have experience of working within a similar client focused environment, where confidentiality is essential and are confident in dealing with clients who may be vulnerable or have multiple needs.
• The successful candidate will be supported through their on-the-job initial training period and encouraged to continually develop during their time with us.

Closing Date: 9.00 am Monday 26th January 2026

Interviews: Tuesday 3rd February 2026

Job Title: Independent Visitor Co-ordinator

Service: Warrington and Stockport

Reporting to: Children’s Rights Manager

Salary: £17,352.52 per annum (£24,293.53 FTE)

Location: Home based (with travel across the region)

Hours: 25 hours per week

Contract Type: Permanent

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Our work

Coram Voice is a national independent children’s charity established in 1975 and has grown to become one of the leading organisations for children and young people in the UK.

Coram Voice is a leading children’s rights organisation. We champion the rights of children. We get young voices heard in decisions that matter to them and work to improve the lives of children in care, care leavers and others who depend upon the help of the state.

We provide:

• Advocacy services direct to children and young people in care, in need, in custody and to care leavers and children and young people with severe and complex mental health problems. Advocates around the country support children and young people to get their voice heard in decisions about their lives. This may be through the telephone helpline or through an advocate working directly with a child, for instance, to support them at a review meeting or to help them make a complaint about their care. Coram Voice provides visiting advocacy services to most of the secure units nationally, to Secure Training Centres, Juvenile Young Offender Institutions, psychiatric hospitals, residential special schools and children’s homes.
• Independent Mental Health Advocacy (IMHA) to advocate for young people as qualifying patients under the Mental Health Act, in order to fully support them to get their views heard in matters relating to their mental health.
• Independent Visitor services offers a child or young person in care an adult volunteer who provides independent, one-to-one visiting, advice and befriending support. Our independent visitors can become the only long-term, consistent source of support throughout a young person's time in care.
• Independent services provide independent person services for complaints by children and for reviewing whether children should be locked up in secure units on welfare grounds.
• Policy and campaigning to create a better system for all children and young people looked after by the state, for their care to be more child-centred and to give young people a greater say in decisions about their lives.
• Participation services to ensure children and young people have a voice in the development and delivery of services and campaigns, and through the process, provide the opportunity to develop relevant skills which will be of benefit to them in their future lives.
• Training, development and information for young people, advocates and child care workers, offering courses in advocacy, children’s rights and child-centred practice across a range of areas including the National Advocacy Qualification.

Job Introduction

• Are you passionate about supporting and developing volunteers?

• Are you looking for an opportunity to help make positive differences to the lives of children and young people who are looked after or care leavers of the local authority?

• Do you want to work with a leading national independent children’s charity?

Then come join us here at Coram Voice. We have an exciting opportunity for you to become a co-ordinator of our independent visiting service in The North West.

We are seeking candidates who are committed to our objectives for children and young people and equally committed to the organisation and the development of our services. We recognise we are a predominantly white workforce and are genuinely committed to encouraging candidates from diverse communities in order to improve the services to the children and young people we help.

About the Role

You will co-ordinate and deliver a statutory independent visitor service to children and young people in care or care leavers of Warrington and Stockport.

You will recruit, assess and train volunteers to become independent visitors, who are volunteer befrienders to children and young people looked after or care leavers. You will manage a cash flow to fund suitable activities for independent visitors to enjoy with the young person. You will manage data and reporting for this statutory service so that service leads and other stakeholders can understand the activity in the service.

We are a child led service, you will not act outside of the young person’s instructions (except in matters of child protection and safety). You will build strong relationships with the child or young person, independent visitors and other significant adults, you will support Independent Visitors to develop long term, meaningful friendships with the young person.

You will work in partnership with other parts of the service, organisation and external agencies and professionals. This is to ensure there are pathways to attract and retain Independent Visitors in the area and sometimes out of area.

What you will receive

We wish to reward and recognise the valuable contributions our staff make to the organisation and offer an attractive benefits package to do so. Coram Voice benefits package includes a competitive salary, a matched pension scheme up to 5% of salary, generous leave entitlements of up to 25 days’ annual leave plus an additional 3 days paid leave between Christmas and New Year. A supportive work environment fostering a good work/home life balance and a suite of family friendly policies, which promote employee wellbeing.

You will get a genuine opportunity to make a difference every day.

Recruitment process

Shortlisting will be undertaken by Children’s Rights Manager. Successful candidates will then be invited for interview. The interview process comprises of a written exercise and a panel interview. Successful candidates will have a further one to one interview in accordance within Warner recommendations. Internal candidates will need to notify HR of their interest in the post and they will provide further information on the internal application process.

Returning your application:

• We cannot accept general CVs. When completing your application form, you need to address each point of the person specification and demonstrate how you meet it.
• Applications must be fully completed.
• If you are a current Coram Voice employee you may submit a supporting statement only addressing the person specification requirements for the post.

Closing date: Monday 16th February 2026 @ 9:00am

Proposed Interview date: 23rd February 2026

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.