Support co ordinator jobs

International Programmes & Partnerships Support Co-ordinator 

Reports to: Programme Development & Partnerships Manager 

Status: Full-time (40 hours per week) 

Terms of Employment: Permanent 

Salary: £26k-£30k p.a. gross (dependent on experience) 

Location: Birmingham/London 

Deadline for Applications: 26th September 2025 

PLEASE NOTE: Interviews are expected to take place on an ongoing basis until the vacancy is filled. The vacancy, therefore, may close sooner than the deadline date. 

Islamic Help is a non-profit organisation working across the globe to strengthen humanity’s struggle against poverty, social injustice and natural disasters. Through the provision of immediate relief and establishment of sustainable development programmes, we aim to invest in real effective solutions. 

Role summary: 

We’re looking for an International Programmes & Partnerships Support Co-ordinator to support the growth of our programmes team and provide brilliant stewardship to all of our current funders. 

We are looking for someone ambitious, who enjoys building relationships, has excellent writing skills, and loves working as part of a busy team.   

You will bring your enthusiasm and creativity to help us: 

• Grow our grant income to support our range of exciting new projects 

• Develop new ways to articulate our ‘case for support’ to funders, as well as to show them the impact of their support on the lives of communities we serve; 

• Support the wider Islamic Help team to understand and engage with programmes, partnerships and fundraising, embedding it in the culture of the organisation. 

What We Offer 

Islamic Help acknowledges that our employees are our most valuable resource. Therefore, we provide a variety of benefits aimed at promoting their professional growth, as well as supporting their mental and physical well-being, and maintaining a healthy work-life balance. 

• Holiday entitlement of 30 days per financial year (for full-time employees; includes bank holidays entitlement – due to the nature of the role, you may be required to work on bank holidays) 

• Personal learning and development opportunities. 

• Automatic enrolment into our workplace Pension Plan (option to opt out). 

• Employee Assistance Programme for support with health & wellbeing, financial matters, and any other assistance. 

• Free office car park for staff (Birmingham office). 

 The Team: 

We have a Birmingham office and a London office. This role could be based in either office. If London-based, regular travel to Birmingham would be expected. 

The Role 

Key Responsibilities 

Grants Administration and Co-ordination 

• Support the Programme Development & Partnerships Manager in preparing, reviewing and documenting memoranda of understanding, agreements, agreement modifications according to the needs of Islamic Help. 

• Coordination of the due diligence process with partners. 

• Support the Programme Development & Partnerships Manager to develop, finalise and monitor partner funding. 

• Support the preparation and follow-up of grants opening meetings, monthly review meetings, and grant closing meetings. 

• Ensure that office grants are processed in a timely and effective manner in accordance with our policies, procedures and standards. 

• Provide support to approved projects and ensure there is continuous oversight and support throughout the project management cycle including financial and periodic reporting. 

• Be self-administering including maintaining fundraising pipeline spreadsheets and monitoring progress against activities. 

• Maintenance of records and files in line with IH document management and IT policies. 

• Liaise with the  finance team to ensure grants have been received and are allocated / restricted as appropriate.  

• Support the programmes team in grants management, programme development, monitoring and evaluation, and external relations activities as requested. 

Compliance and Reporting 

• Support donor reporting processes, co-ordinating with the field staff to ensure the timely submission of high-quality programmatic reports and co-ordinate with Finance to ensure timely submission of financial reports. 

• Ensure quality information management through regular maintenance of grant files, reporting calendars, timely submission and updating of internal documentation and other grants tools. 

• Support compliance of programmes with donor and Islamic Help requirements and raise issues affecting external/internal compliance to management staff. 

Researching Funding Opportunities  

• Maintain a thorough understanding of the profile of current funders and Islamic Help’s relationship with them, including the need for reports and updates. 

• Grow the support of current funders, identifying opportunities for them to continue their support.  

• Maintain and update the database and tracker sheet with details of projects and relevant funding streams. 

 Proposals and Funding Applications  

• Develop a comprehensive knowledge of the organisation and its work. 

• Work closely with the Programme Development & Partnerships Manager to identify and pursue fundraising opportunities. 

• Assist, when required, the Programme Development & Partnerships Manager in the development and co-ordination of high-quality proposals and concept papers for submission to donors. 

• Build strong and effectve relatiionships with Islamic Help teams in the UK and overseas. 

• Support the programmes team in the on-going development of departmental strategy.  

 Partner and Donor Relationships 

• Develop and strengthen relationships with current partners and identify and cultivate relationships with potential new partners/donors through a range of communications including by phone, in writing and face to face meetings as appropriate.  

• Assist in co-ordination of existing relationships through professional account management and communicating the impact of our work to partners in a compelling way.  

• Maintain accurate partner and donor records in order to monitor, evaluate and report on fundraising activity. 

 Other Responsibilities:  

• Support the Programme Development & Partnerships Manager on the management of the department including development of departmental calendar, coordinating meetings with agendas and record keeping, oversight and development of departmental workplan. 

• Communicate with offices and partners as and when necessary and communicate progress or queries to colleagues. 

• Support the programmes team in the analysis of budgets and reports to determine impact, achievements and outputs. 

• Prepare feedback reports for donors and other stakeholders within appropriate timeframes. 

• Provide marketing colleagues with appropriate beneficiary data and case study material etc. 

• Verify budgets, invoices and financial liquidation reports to ensure that money is being spent according to the approved operational budget, plan and conduct appropriate desk reviews. 

• Review budgets and communicate any changes where needed. 

• Ensure the prioritisation of the most vulnerable within the communities Islamic Help serves by adopting a pro-active, holistic approach to safeguarding. 

• Contribute to department workplans, help set budgets and manage programme funds. 

• Support the programmes team on Emergency Response including – development of Emergency Response process, first response, setting up Emergency Panel, development of surge capacity and the development of proposals and reporting 

• To participate and actively engage, under the supervision of the Director of International Programmes, as part of Islamic Help’s first response to an emergency, including but not limited to travelling to emergency response locations, planning and implementing emergency response projects and liaising with partners and others to ensure successful implementation 

• Support the partnerships department with partner care – accompanying partners on field visits wherever needed to ensure the smooth coordination of operations and projects 

• Any other duties commensurate with the accountabilities of the post.   

*The job description is not intended to be exhaustive and it is likely that duties may be altered from time to time. You may, from time to time, be required to work evenings, Saturdays or on a Sunday. 

Person Specification 

Qualifications  

Educated to degree level or equivalent. 

Skills and Experience 

Essential 

• Familiarity with humanitarian programming; 

• Prior experience working in non-profits/charities and familiarity with partner/donor requirements; 

• Excellent writing skills in English; 

• Excellent interpersonal skills.  Able to communicate with a wide range of people both internally and externally in person, by phone and email. 

• Excellent organisational skills and ability to meet multiple deadlines in a busy office environment; 

• Detail-oriented with good multi-tasking abilities and communication skills, both oral and written; 

• Able to work well both within a team and independently in a challenging and fast-moving multicultural environment; 

• Sound IT skills in MS Office and experience of using databases; 

• Right to work in the UK. 

Desirable

Knowledge of Arabic and/or Urdu language (speaking, reading, editing) 

Competencies 

Goal Orientation: 

• Pursues tasks / goals with energy, drive and need for completion 

• Pre-empts problems by seeking guidance or taking action an issue, task or project within their role 

• Is customer focused 

Innovation and Creativity 

• Does not assume the usual way of doing something is the best way 

• Volunteers ideas and suggestions for improvement 

• Accepts mistakes and is willing to learn from them 

Self-Management  

• Plans and prioritises work effectively 

• Is solution rather than problem focused 

• Takes responsibility for own workload 

Communication and Relationship Management 

• Clearly identifies and articulates the key messages to be conveyed 

• Understands the impact of their communication 

• Takes time to build and maintain contacts and partners. 

Teamwork & Collaboration 

• Understands the benefits of teamwork and contributes willingly 

• Listens to the views of others 

• Understands the impact of their behaviour on others and adapts behaviour where appropriate. 

 Flexibility 

The job description is a general outline of the job duties and responsibilities and may be amended as the scope of programmes department develops. The post holder may be required to undertake other duties as may reasonably be required from time to time. 

How to Apply 

It would be great if you have a qualification in a relevant discipline, but we're more interested in your experience, your values and your attitude than we are your qualifications. 

It's a really exciting time to join Islamic Help, if you're successful in joining our team you'll not only have the opportunity to further your career, you'll be improving the lives of people through the work that you do. 

To apply, please email your CV and covering letter to us detailing how you meet the requirements.

We regret that only shortlisted candidates will be contacted. 

You must have proof that you have the right to work in the UK. 

We are an equal opportunities employer and welcome all applications regardless of age, gender, ethnicity, faith or disability. 

You will work with the Assistant Principal Learner Services to define, articulate and
implement our shared vision and values of the college to support learners with additional
needs in achieving their expected outcomes. You will also work with the Dean of the
Apprenticeship programme to ensure adult learners with additional needs are supported by
teaching staff and in their work placements.

You will hold a key role in the college and are expected to demonstrate outstanding skills in
working with the leadership team, parents and carers, external agencies and learners to
implement the strategic vision of the college, working with these individuals and groups to
ensure we provide a high quality of education to our learners with additional needs.

You will be accountable for ensuring that exam access arrangements are organised to meet
the needs of learners, annual reviews are completed for learners with EHCPs, ALS with the
Apprenticeship team and work alongside the pastoral team and teaching staff to implement
and make them aware of training and teaching strategies that support learners with
additional needs, and that reasonable adjustments for these learners are in place. In addition
to help administer the high needs funding claims with the Assistant Principal and Finance
department and MIS.

Key Responsibilities:

● Strategic Leadership

○ Develop and implement a comprehensive ALS strategy aligned with the
college’s vision and values.
○ Oversee the effective allocation and utilisation of resources, including High
Needs and EHCP Funding.

○ Monitor and evaluate the impact of ALS interventions and initiatives, driving
continuous improvement.
○ Foster a culture of inclusivity and support for learners with additional needs.
○ Collaborate with the Senior Leadership Team to advocate for SEND provision
and secure necessary resources.

● Operational Management

○ Line supervise the work of a team of 4 Learning Support Assistants, providing
guidance, support, and performance feedback.
○ Oversee the day-to-day operations of the ALS team, ensuring efficient and
effective service delivery.
○ Co-ordinate the allocation of caseloads and workload distribution within the
team and creating support plans
○ Develop and implement robust systems and processes for identifying,
assessing, and supporting learners with additional needs.
○ Ensure compliance with relevant SEND legislation, Policies and regulations.

● Collaboration and Partnership

○ Work closely with the Assistant Principal Learner Services, the Dean of the
Apprenticeship programme, and other key stakeholders to ensure a cohesive
and coordinated approach to SEND provision.
○ Build and maintain strong relationships with external agencies, including local
authorities, health professionals, and specialist support services.
○ Engage with parents/carers, providing regular communication and
opportunities for involvement.

● Staff Development

○ Lead and facilitate professional development opportunities for the ALS team,
ensuring they have the necessary skills and knowledge to support learners
effectively.
○ Foster a culture of continuous learning and development within the team.

Essential:
○ Proven experience in a leadership or co-ordination role within a SEND or ALS
context.
○ Be educated to Level 3 standard.
○ In-depth knowledge of SEND legislation and best practices.

○ Strong understanding of the challenges and opportunities facing learners with
additional needs in a further education setting.
○ Excellent communication, interpersonal, and organisational skills.
○ Ability to lead, motivate, and inspire a team.
● Desirable:
○ Qualified Teacher Status (QTS) or equivalent teaching qualification.
○ Experience working in a further education college.
○ Knowledge of the digital skills sector.
Leadership and Coordination – the ability to demonstrate:
● Genuine passion and belief in the potential of every learner
● An educational vision aligned with the college’s high aspirations
● Clear strategies for establishing consistently high standards of results and behaviour in
complex inner-city schools and a commitment to relentlessly instilling these
● Versatility to adapt your style in circumstances where an alternative approach is needed
● Effective line management of a range of people – coaching and motivating them to achieve
excellent results in their roles
● A desire to innovate and try new approaches, being reflective and learning from mistakes
● An ability to give feedback in a constructive and, where needed, challenging way
● An ambassadorial approach in all dealings with the community and subsequently to be
positive in successfully marketing the college in the community
● Strong interpersonal, written and oral communication skills
● Strong organisational skills which includes the ability to delegate, prioritise and use effective
time management
● Resilience and motivation to stay positive and focus on key priorities during times of
challenge
● Confidence and effective presentation skills during assemblies, parents and carers events and
other public speaking opportunities
● A willingness to work flexibly and where necessary outside of normal working hours

The National Youth Orchestra is the UK’s leading organisation championing orchestral music as a powerful agent for teenage development.

We activate teenagers’ confidence, optimism and skills to play their part in the world today, through performing and sharing extraordinary music.

We are looking for a Youth Support Manager to deliver outstanding pastoral support and safeguarding across NYO’s national programme. This role is central to ensuring that young people feel happy, listened to and secure while participating in NYO activities. It combines practical management, team leadership and youth-centred insight to embed NYO’s ethos into every aspect of delivery.

Working closely with the Head of Youth Development, you will manage the freelance Support Team and lead the Youth Support Co-ordinator, ensuring that safeguarding, welfare and inclusion are implemented consistently. You’ll be confident handling conversations with teenagers and their parents/carers, managing sensitive information, and coordinating logistics in a busy residential environment. You’ll also deputise for the Head of Youth Development when required, leading operational briefings and representing the team in cross-programme conversations.

This is an exciting opportunity to play a key role in supporting young people’s wellbeing and development through music. You’ll work closely with colleagues across planning, programmes and operations, and be a visible and responsive point of contact for young people and staff on the ground.

At the National Youth Orchestra, you'll work as part of a supportive, friendly, and adventurous staff team. Learning and personal growth are intrinsic to every role.

Our offices near Holborn in central London are a hive of activity, a space for collaboration and ideas. Hybrid working is standard for most roles, with a flexible and supportive culture. NYO offers a season ticket loan scheme, cycle-to-work scheme, health cash plan, retail and entertainment discounts, and a 24/7 counselling and support helpline.

Visit our website to find out more and apply

Deadline for applications: 10am, Monday 29 September 2025

Mae'r wybodaeth ganlynol yn ddwyieithog – sgroliwch i lawr am y Saesneg. 

The following information is bilingual – please scroll down for the English. 

Dewch i ymuno â thîm Cymru!  

Ydych chi eisiau gweld plant a phobol ifanc yng Nghymru cael cyfleoedd i gysylltu, archwilio, ymateb a thyfu mewn ffydd? Ein gweledigaeth fel Scripture Union yw gweld cenhedlaeth newydd o blant a phobl ifanc yn dod i ffydd bersonol, fywiol yn Iesu a bydd y Gweithiwr Cymorth yn chwarae rôl hanfonol wrth gynnig gwasanaeth gweinyddu, cyfathrebu, a threfnu i’r tîm. 

Y Rôl 

Rydym yn chwilio am Weithiwr Cymorth a fydd: 

• Cefnogi Tîm Cenhadaeth Cymru yn eu cenhadaeth barhaus i arloesi a chreu cyfleoedd i blant a phobl ifanc sydd ymhlith y 95% sydd heb gysylltiad â chapel neu eglwys i archwilio’r Beibl, ymateb i Iesu, tyfu mewn ffydd a rhannu newyddion da Iesu drostynt eu hunain. Ein blaenoriaeth yw cyrraedd rhai nad ydynt yn nabod Iesu eto trwy eu helpu i gysylltu, archwilio, ymateb a thyfu.

• Gweithio gyda Chydlynydd y Genhadaeth Genedlaethol (Cymru)’ a’r tîm yn y Swyddfa Genedlaethol i ddatblygu darpariaeth ehengach ar gyfer adnoddau cenhadaeth, deunyddiau cyfathrebu a marchnata yn y Gymraeg. 

Mae hon yn swydd barhaol ar 0.5 FTE â chyflog o £11,970.

Beth fyddwch yn ei wneud: 

• Cymorth Gweinyddol: darparu cymorth gweinyddol i dîm Cymru o ran trefnu cyfarfodydd, cymryd nodiadau, archebion digwyddiadau, cyfathrebu mewnol a chymorth cronfa ddata. 

• Cyfathrebu: cyfathrebu'n effeithiol ag ystod eang o gynulleidfaoedd yng Nghymru mewn amrywiaeth o ffyrdd gan gynnwys cylchlythyrau, cyfryngau cymdeithasol, diweddariadau i'r wefan, cyfathrebu â chefnogwyr, ymdrin ag ymholiadau gan wirfoddolwyr/gweithwyr eglwysi. 

• Yr iaith Cymraeg: cynnig cymorth gyda chyfieithu a phrawfddarllen i ehangu'r ddarpariaeth o adnoddau cenhadol yn y Gymraeg a chyfathrebu cyffredinol â chefnogwyr. 

Pam Scripture Union 

• Gweithio o bell gyda chyfarfodydd tîm wyneb yn wyneb drwy gydol y flwyddyn 

• Oriau hyblyg 0.5 FTE gyda phatrwm gwaith i'w gytuno gyda'r rheolwr llinell 

• 23 diwrnod o wyliau + gwyliau banc + 5 diwrnod gwirfoddoli  

• Cyfraniad pensiwn hyd at 12% 

• Yswiriant bywyd 

• Enhanced family leave.   

• Am ddim –darlleniad dyddiol o’r Beibl a nodiadau 

• Amgylchedd gwaith cefnogol, llawn ffydd lle mae gan eich gwaith effaith dragwyddol 

Pethau pwysig i’w nodi cyn cyflwyno cais  

• Rydym wedi ymrwymo i adeiladu gweithlu amrywiol yn ddiwylliannol. Fel rhan o'r ymrwymiad hwn, rydym yn croesawu ceisiadau gan bobl, waeth beth fo'u cefndir. 

• Mae'r Mudiad o ddifrif ynghylch diogelu plant a phobl ifanc. Bydd angen Ddatgeliad Manylach gan y Gwasanaeth Datgelu a Gwahardd (DBS) ar gyfer y swydd hon ac mae’n ofyniad galwedigaethol i’r swydd gael ei llenwi gan Gristion ymroddedig, sy'n cymryd rhan fyw ym mywyd yr eglwys. Mae Deddf Cydraddoldeb 2010, Rhan 1, Atodlen 9 yn berthnasol. 

• Bydd angen i ymgeiswyr gael yr hawl i fyw a chael eu cyflogi mewn swydd barhaol yn y DU oherwydd nad ydym yn darparu trefniadau noddi fisa.

Pwy Rydym yn Chwilio Amdano: Ein Ymgeisydd Delfrydol 

Er mwyn cefnogi Tîm Cenhadaeth Cymru orau, bydd y person a benodir yn: 

• Gallu cyfathrebu’n effeithiol yn y Gymraeg, yn ysgrifenedig ac ar lafar. 

• Meddu ar sgiliau gweinyddu a sgiliau TG da.

• Hunan-ddisgybledig, yn gallu trefnu a blaenoriaethu ei (l)lwyth gwaith a rheoli nifer o brosiectau ar y tro. 

• Gallu rheoli amser yn effeithiol er mwyn cyflawni amcanion a gwneud gwaith yn brydlon. 

• Gweithio’n effeithiol fel rhan o dîm sydd ar wasgar mewn gwahanol ardaloedd. 

• Dangos ymrwymiad llwyr i Dduw ac yn ddisgybl i Grist.

• Gallu helpu i sicrhau bod SU yn ymwybodol o bolisïau Llywodraeth Cymru o ran eu heffaith ar waith SU yng Nghymru.

Fel holl aelodau’r staff yma yn Scripture Union, bydd y person a benodir yn: 

• Gristion o argyhoeddiad sy’n cydymdeimlo â nodau ac ethos Scripture Union ac sy’n cymryd rhan fyw yng nghenhadaeth eglwys leol. 

• Ceisio cael dealltwriaeth gadarn o’r Beibl gan gymhwyso hynny at fyw o ddydd i ddydd ac annog eraill i wneud hynny hefyd.   

Sut i gyflwyno cais   

Os yw hyn yn eich disgrifio chi, ac rydych chi'n cytuno â nodau a chredoau Scripture Union, yna hoffem glywed gennych chi. I wneud cais am y rôl hon, lawrlwythwch gopi o broffil y swydd. Bydd angen i chi uwchlwytho i Charity Jobs eich CV (2 dudalen A4 ar y mwyaf) a llythyr eglurhaol (2 dudalen A4 ar y mwyaf) yn disgrifio sut mae eich sgiliau a'ch profiad yn adlewyrchu manyleb y person. Mae croeso i chi gyflwyno eich cais yn Saesneg neu'n Gymraeg. Rhaid ateb pob cwestiwn sgrinio a ddarperir fel rhan o'ch cais. 

~

Join the Wales Team 

Are you passionate about seeing children and young people in Wales have the opportunity to connect, explore, respond and grow in faith?  Scripture Union has a vision to see a new generation of children and young people have a vibrant, personal faith in Jesus and the Support Worker will play a vital role in supporting this ministry in Wales by providing communications, organisational and administrative service to the team.

About the role     

We’re looking for a support worker who will: 

• Support the Wales Mission Team in their ongoing mission to pioneer and create opportunities for children and young people, who are found in the 95% of those outside the church, to explore the Bible, respond to Jesus, grow in faith, and become sharers of the good news of Jesus for themselves. Our priority is to reach those who don’t yet know Jesus by helping them to connect, explore, respond, and grow. 

• Work with the National Mission Co-ordinator (Wales) and the team in the National Office to develop a wider provision for mission resources, communication and marketing materials in the Welsh language. 

This is a permanent role at 0.5 FTE with a salary of £11,970.  

What You'll Do   

• Administrative Support: provide administrative support to the Wales team with regard to arranging meetings, note taking, event bookings, internal communication and database support.

• Communication: communicate effectively with a wide range of audiences in Wales in a variety of ways including newsletters, social media, updates to the website, supporter communications, handling enquiries from church volunteers/workers. 

• Welsh Language: support with translation and proof-reading to expand the provision of Welsh language mission resources and communication with supporters.

Why Scripture Union   

• Remote working with regular in-person team meetings throughout the year 

• Flexible hours 0.5 FTE with working pattern to be agreed with line manager  

• 23 days holiday + bank holidays + 5 volunteering days  

• Up to 12% pension contribution  

• Life insurance  

• Enhanced family leave.   

• Free Bible Reading Guide  

• A supportive, faith-filled environment where your work has eternal impact   

Important things to note before you apply   

• We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.    

• The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.    

• Please note that we do not provide visa sponsorship arrangements so applicants will need to have the right to live and be employed in a permanent job in the UK.  

Who We're Looking For: Our Ideal Candidate     

In order to best support the Wales Mission Team, the person appointed will: 

• Be able to communicate effectively in the Welsh language, both written and spoken. 

• Have strong administration and IT skills. 

• Be self-disciplined, able to organise and prioritise their own workload, and manage multiple projects. 

• Have the ability to manage time effectively to meet objectives and deadlines. 

• Work as an effective team player within a geographically dispersed team. 

• Have a total commitment to God and is a Christian disciple. 

• Be able to help ensure that SU is aware of Welsh government policies as they affect the work of SU in Wales. 

As with all members of staff here at SU, the appointed person will: 

• Be a committed Christian in sympathy with the aims and ethos of Scripture Union who has an active involvement in the mission of a local church. 

• Seek to have a sound biblical understanding that is applied in daily living and encouraged in the lives of others.   

How to Apply   

• If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. You may choose to submit your application in English or Welsh. All screening questions provided as part of your application, must be answered.    

Closing Date: 18th October 2025

Interview Date: Thursday 6th November

Interview Location: Cardiff (venue TBC) 

MAIN PURPOSE OF JOB:

 To provide excellent support to the Head of Operations and CEO having full regard to the charity’s objectives and priorities at all times, meeting or exceeding the Charities legal, ethical and moral standards. Lead by example by showing the ability to communicate interpersonal skills, problem solve, decision making and time management.  To ensure that you work effectively in terms of daily operations. To build a rapport with our clients in a warm and friendly manner and have empathy with our clients’ needs.  To quickly identify any problems and ensure each conversation is handled in a compassionate manner. 

A good telephone manner is essential, together with excellent literacy, verbal analytical and IT skills, coupled with the ability to work to tight deadlines, often under pressure. To be able to show initiative and a ‘can do’ attitude at all times. You will need to have proven experience with creating video content, along with excellent knowledge of using social media platforms such as Facebook and Instagram

This is a sensitive role which requires an individual with the ability to handle confidential information and correspondence.

MAIN DUTIES AND RESPONSIBILITIES:

i. Carrying out market research, analysing forecasts and performing competitive analysis.

ii. Preparing marketing trend reports.

iii. Supporting the development and execution of The Trust’s marketing and branding strategies.

iv. Actively taking part in marketing campaigns, organising meetings and conferences.

v. Developing original copy for social media platforms, websites and printed advertising materials.

vi. Monitoring marketing industry news and submitting reports on emerging trends to management.

vii. Inform other teams about latest campaign objectives and help deliver content that meets The Trust’s specifications and effectively distribute key information.

viii. Assist with the planning and execution of marketing, branding and advertising strategies.

ix. Have the creativity to develop effective strategies and campaigns.

x. Have excellent communication skills to convey the innovative ideas of The Trust and gauge the need of the audience.

xi. To work closely with the management team to ensure that all the charities goals are met and complete tasks as directed by senior management.

xii. Attend regular meetings with the Head of operations and other members of staff.

xiii. Reporting and analysis of data.

xiv. To consider training needs as and when required to help develop this role.

xv. Throughout the course of your work ensure you record your responses accordingly.

xvi. Throughout the course of your work, to identify when on the phone, possible good stories to enable us to approach and persuade all individuals involved to submit an article for the newsletter or social media platform. This will include the upkeep of the charities media/photo library.

xvii. To have flexibility to work additional hours for holiday and sickness cover when directed. This will include IT support and support within the operational department when necessary

xviii. At all times to ensure and maintain a compassionate, professional and efficient public image for The Trust.

xix. Maintain operational standards that meet The Trust’s expectations to always protect the good name by ensuring the highest level of professionalism at all times.

Together with such additional general duties as the Employer shall reasonably require, having regard to the needs of the Employer’s business as a Charitable Trust.

Mind in Enfield and Barnet is a fast-growing charity in North London providing much needed therapy, wellbeing support and advocacy services to people with mental health problems. 

This is an exciting new role for an experienced mental health professional who has experience of providing support to and working with clients with mild, moderate and severe mental health issues. You will provide Client Support for all services, including effective, in depth triage of clients, identification of client risk including escalation and support to clients. The successful candidate will provide support to all services, including building up and developing a bank of volunteers and (volunteer coordination) including general administrative support, as well as changes in service delivery. 

Client Support duties include:

• Support client enquiries by using in depth mental health skills to triage effectively
• Ensure appropriate and timely responses and assistance to clients by drawing on mental health training and experience.
• To use social prescription methodology, mental health experience and mental health triaging experience to most effectively signpost and refer (internally or externally) clients, on the phone and possibly via walk in (should we move to that type of provision)
• To liaise, (on behalf of clients), with services and service managers where clients get in touch for enquiries, changes or updates.
• Contribute to the development of a safe welcoming environment
• Provide support for clients when they may be experiencing emotional distress.

Service support duties include:

• Working with the Therapy Services Co-ordinator to provide service support, liaising with relevant staff where there are changes to client appointments or staff rotas and keeping rotas up to date
• Utilising and updating the client database/s for client enquiries, client information and changes to services
• Working with service managers to ensure homogeny of client referral information and processes
• Supporting clients and services by keeping an up to date understanding and log of internal services

Volunteer Co-ordination duties include:

• Building up and developing a bank of volunteers for services in order to develop new service models to expand our capacity to reach more people
• Recruiting and inducting new volunteers and working with / liaising with service managers to ensure they are matched with the right opportunities

Please see the attached job description, which includes all duties and skills required.

This is a part-time position, 21 hours per week covering the service between 9-5 Monday to Wednesday. 

£27,000 FTE / Actual salary based on 21 hours per week £16,200 per year. 

The role is based at Enfield Mind office at 275 Fore Street, N9 0PD.

HOME-START HILLINGDON (HSH)

Volunteer Lead Co-ordinator (Full-time)

Permanent Full-Time Contract:

Hours:  36 hours per week (full-time)

Salary: Circa. £37,704* (including OLW) NJC scale point 24-26

(Starting salary dependent on experience) *Based on SCP 24 (full-time)

Home-Start Hillingdon is dedicated to supporting our community to enable families to provide their children with the best possible start in life

We are looking for a non-judgmental, compassionate individual who would fit into our passionate team.

Purpose of the Role

To lead on the recruitment, development, training, and well-being of a team of volunteers who deliver vital Home-Start support to families. The role involves managing a caseload of volunteers and supporting families directly where appropriate. Over the course of the year, an average of one day per week will be dedicated to leading volunteering strategy and practice, with the remainder focused on family support delivery.

Key Responsibilities. As Volunteer Lead Co-ordinator you will:

• Carry out initial home-visits and support families to set and monitor goals
• Match volunteers with families according to need and capacity
• Supervise an appropriate caseload of volunteers and enable them to support families
• Monitor safeguarding concerns and liaise with the Operations Manager/Director as needed
• Lead volunteer recruitment to grow and sustain HSH’s diverse pool of volunteers
• Create marketing materials (flyers, social media, newsletter content) in collaboration with Communications and Campaigns Coordinator (CCC
• Oversee and co-ordinate the delivery of Volunteer Preparation Courses
• Organise / deliver a programme of training sessions for current volunteers
• Lead on annual volunteer social events and develop ongoing opportunities for volunteer recognition and reward

You will need to be a car owner/driver

To Apply:

Please send us your CV with a cover letter that gives clear evidence, with examples, of how you meet all the points listed in the Person Specification

CV’s without a cover letter addressing the points on the Person Spec will not be considered.

Closing Date:  Monday 22nd September at 9am  Interview Date: Friday 3rd October

(An appointment will be made subject to satisfactory reference and an Enhanced Disclosure and Barring Service Check)

It’s important that our team represent the diversity of the borough. We particularly encourage applications from Black, Asian or Minoritised Ethnic people/PoC, and marginalised groups.

Home-Start is committed to safer recruitment practice as an important part of safeguarding and protecting children and vulnerable adults.

Company limited by guarantee Registered in England and Wales - No. 04612504 Registered Charity No: 1100534 

You’ll be at the heart of ensuring families caring for children with life-limiting or life-threatening conditions receive the best possible support.

About the Role

As Lead Kentown Family Service Co-ordinator, you will:

• Oversee and support Family Service Co-ordinators across Lancashire, Cumbria, and Greater Manchester.
• Ensure families receive consistent, high-quality support through home visits, events, and online services.
• Co-ordinate complex referrals and help families access financial and practical assistance.
• Build partnerships with health, education, and voluntary sector organisations to widen support for families.
• Support data collection, reporting, and service improvement to strengthen our work and measure impact.

About You

You will bring:

• Experience working with children, young people, or families with complex needs in health, social care or voluntary settings.
• Strong organisational skills to co-ordinate services across multiple regions.
• Experience supporting or supervising staff or volunteers.
• Excellent communication skills and the ability to build trusted relationships with families and professionals.
• A commitment to safeguarding, inclusion, and delivering family-centred support.

Join Our Dedicated Team at Carers' Resource.

Carers' Resource is excited to announce a new opportunity to make a real difference in the lives of carers. We are currently seeking:

Carer Health and Wellbeing Co-ordinator

30-37 hours per week covering Harrogate & Selby & District

1 year fixed term contract

Working out of our Harrogate office, option for hybrid working

£24,437 - £26,802 (FTE)

Carers' Resource is a well-established Yorkshire charity that provides tailored information and support to carers, individuals in need of care, and the professionals who support them. We empower individuals to maintain their independence and make choices that improve their lives.

Role Overview:

You will play a pivotal role in promoting the health and wellbeing of carers in the Harrogate & Selby Districts, promoting key health messages to carers through a variety of mediums including one to one, group settings and social media.  You will facilitate sessions focussed on supporting carers to access resources to maintain their own health and wellbeing and enable them to sustain their caring role, as well as providing some personalised support to individual carers conducting wellbeing reviews to identify required actions. You will liaise and collaborate with key health and social care professionals and other organisations to deliver the service, and advocate on behalf of unpaid carers. Your work aligns with local safeguarding procedures, promoting wellbeing and positive change for carers and national health messaging.

Requirements:

• A genuine passion for working with unpaid carers and an understanding of the challenges they face in looking after their own health and wellbeing.
• Previous experience providing individual and group support to adults.
• Ability to communicate key health messages through different mediums
• Strong organisational and interpersonal skills, with the ability to connect with carers on a personal level and collaborate as a team member.
• Flexibility to adapt to the varying needs and demands of the role.
• A commitment to safeguarding and promoting the welfare and rights of carers.
• Competent user of IT, email, Microsoft Office.
• Able to travel around Harrogate and Selby district.

What we offer you:

• Hybrid working - office/ community /home
• Expenses and mileage paid at 45p p/m
• Carer passport if you are a carer yourself
• Eligibility for a Blue Light Card and Carers Trust CarerSmart benefits
• Work phone and laptop
• Access to online wellbeing support
• Pension scheme with flexible employee contribution
• Access to staff savings scheme (via third party)
• Occupational sick pay
• Tea and coffee provided in offices

For an informal discussion about this role, please reach out to: Rachel Waddington.

This is an opportunity to join a dedicated team that is committed to making a meaningful impact on the lives of carers. If you are passionate about supporting others and making a difference, we encourage you to apply.

Carers' Resource values diversity and is an equal opportunity employer. We encourage applications from all backgrounds.

Closing date for applications 2nd October 2025

We are planning to interview on Friday 10th October

Do you have experience of providing high-quality administrative and governance support in a complex organisation?

We are recruiting a Governance Co-ordinator to join our Governance Team at the Motor Neurone Disease (MND) Association. This is a key role providing essential company secretariat support to the Board of Trustees, Committees, the CEO Office and the Head of Governance & Compliance. As Governance Co-ordinator, you will help to ensure the Association maintains the highest standards of governance through efficient administration, effective meeting support and accurate record keeping.

Key Responsibilities:

• Support the Head of Governance & Compliance to provide efficient and effective administration for Board and Committee meetings, including maintaining the meeting calendar and timetables.
• Organise logistics for meetings, including dates, venues, travel and accommodation.
• Provide full secretariat support to the Board and Committees, including preparing Chair briefings, attending meetings, drafting minutes and actions.
• Collate and distribute papers and presentations in line with agreed timescales, ensuring accuracy and clarity.
• Liaising with senior leadership, Trustees and others at senior levels on all aspects of Board and Committee meetings.
• Prepare, proofread, collate and distribute Board and Committee papers and presentations on time.
• Provide administrative and planning support for the Annual General Meeting and Trustee elections.
• Assist the Head of Governance and Compliance with implementing recommendations from governance reviews, including updating templates, policies and processes.
• Maintain accurate statutory records with Companies House and the Charity Commission.
• Manage the Board of Trustees SharePoint page.

About You:

• Experience of Board or Committee administration, including minute taking and organisation of Board/Committee meetings.
• Experience of working with meticulous attention to detail accuracy in all aspects of work.
• Experience managing confidential information with discretion and diplomacy.
• Excellent planning and organisational skills.
• Strong communication skills, with experience of building effective relationships at all levels.
• Ability to work both independently and as part of a team, with a flexible approach.
• Proficient in Microsoft Office, SharePoint and MS Teams, including experience of supporting hybrid meetings.
• Awareness of the principles of good governance.

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

The full job description and further information about working for the MND Association is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

This role is home-based, with attendance once a week in either Northampton or London.

We Are Survivors have multiple job roles available in our ever growing Community Services team. 

The organisation has an ambitious strategy to ensure that #NoMaleSurvivorsIsLeftBehind and is looking for new members of staff to help us achieve this. We are recruiting for the below positions:

•          1 x Full-time Community Development Co-Ordinator (Starting Salary: £25,750).
•          1 x Full-time Community Development Co-Ordinator (Starting Salary: £25,750) – Fixed-term Contract to           31.03.27.

You’ll play a key role in delivering our community support activities to male survivors of sexual harms, working directly alongside our other services (including, therapy, ISVA, OUT Side OUT Spoken, OUT Spoken) to ensure that our clients receive quality assured care for their needs. You will also support our volunteer workforce and the provision of various advocacy requirements to survivors and their supporters.

RNID Near You Co-ordinator – Somerset
Remote working in or near Somerset
£24,960 pa plus excellent benefits
35 hours per week
Fixed-term contract until October 2026

The post requires travel across the Somerset so living within the area is an essential requirement.

You will be joining us at an exciting time as we set up our new RNID Near You service in Somerset working alongside our current RNID Near You in care homes service, Somerst Foundation Trusts Audiology team, and RNID’s Health Programme to develop and deliver a new self-referral pathway and wraparound service in the Somerset Foundation Trust area. As a Co-ordinator, you will focus on developing and delivering our volunteer lead community service across the Somerset area through sessions in community settings. The service will offer:

• practical hearing aid support
• information on hearing loss and tinnitus
• hearing checks

You will be responsible for setting up and co-ordinating sessions across the region and be able to recruit, train and manage a team of up to 30 volunteers to deliver the service across Somerset. You will work with NHS Somerset Foundation Trust audiology team and our local RNID Near You Somerset Care Home Co-ordinator to induct and train our volunteers to high standards. You will promote this service within the NHS Somerset Foundation Trust area to ensure maximum engagement and uptake. You will also be responsible ensuring all paperwork is processed correctly and reports to stakeholders are timely completed.

You want to make a difference in people’s lives and love to interact with various audiences, including volunteers, health & care professionals and service users. You have experience managing events, your own workload and are able to work evenings/weekends if required. You are able to physically assist clients with hearing aids sensitively, giving clear guidance and taking into account individual wishes and health needs.

You are ready to work for a home-working organisation and have good IT skills, particularly with Microsoft Office applications including Outlook, Excel, Word.

We are looking to appoint a motivated person with a keen interest in supporting people with their hearing loss. While you will be home based, there will be regular travel to venues where we will provide sessions in care home settings.

We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus. 

Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus. 

We work with our communities and partners across industry, government, charity, education and more to change life for the better. RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.

We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.

Closing date: 24 September 2025
Interviews: 1 October 2025.

Together for Short Lives is a charity that makes sure seriously ill children and their families get the care they need, especially at the end of life. We work closely with families, care professionals, and services to improve children’s palliative care. We also speak up to government leaders and decision-makers to help make sure families have access to the best support when they need it.

About the Role

As a Kentown Family Service Coordinator, you will be the first point of contact for families referred into the Kentown programme, helping them navigate health, social care, and voluntary sector services. You will:

• Carry out family needs assessments and co-develop personalised support plans with families.
• Build strong local relationships with health, education, and community services to ensure families can access the help they need.
• Promote the work of the Kentown Programme and Together for Short Lives and raise awareness of children’s palliative care in the region.
• Support family engagement events, training opportunities, and ongoing evaluation of the programme’s impact.
• Work collaboratively with the Kentown team, sharing learning and best practice across regions.
• This is a home-based role with travel across Lancashire, Cumbria, and Manchester.

About You

We’re looking for someone with experience in health, social care, or education who is passionate about supporting families. You will bring:

• Experience working directly with children, young people, or families with complex needs.
• Strong communication and relationship-building skills with families and professionals.
• The ability to assess needs, coordinate support, and signpost families to the right services.
• Confidence in collecting feedback and supporting events or activities for families.
• A proactive, compassionate, and organised approach, with good IT and record-keeping skills.
• A full driving licence and willingness to travel are essential.

Birthrights is the leading authority on the fundamental human rights of women and birthing people during pregnancy and birth and our work has never been more urgent.

We need a strong team-player and self-starter who can respond to all enquiries coming into the advice service and who knows when to seek further support, guidance, or information from the rest of the team.

Our advice and information manager, who works 3 days a week, will retain overall responsibility for the advice service provision, bringing the intelligence themes from the advice service to the wider training and advocacy work of Birthrights. You will be supported by the manager to respond and to confidentially record advice enquiries on two days a week, working directly with the advice and information manager and our Legal Lead on any more challenging enquiries that require a response beyond giving individual advice. For example, Birthrights might write directly to a Trust or raise themes from our advice work with the NMC or the Royal Colleges. You will coordinate your schedule with the existing Advice and Information Officer and Manager to ensure that two team members are available throughout the week, with overlap in working days for collaborative working and team meetings.

You will be an integral part of our team. We have a weekly advice team meeting and monthly team meetings. We use Microsoft Teams messaging and calls to support one another and to communicate throughout the day.

Birthrights is a small but mighty charity, and our reputation will be in your hands. We pride ourselves on our expertise in human rights law, and how it applies to maternity care, and on our empathetic and supportive service. We provide legal information, rather than counselling or legal advice, and we make practical suggestions on how and where to advocate to bring about a swift resolution of a rights-based problem. We signpost to other organisations when enquiries go beyond our core areas of knowledge.

As we continue to build capacity within the team, we are focused not only on meeting current demand, but also on looking ahead — identifying the evolving needs of those who may seek our support, and ensuring our approach remains responsive, impactful, and grounded in rights-based care.

We are committed to supporting women and birthing people to access care that respects their rights. Our support includes advocating when those rights are at risk and providing clear pathways for escalation when human rights are breached.

At the same time, we view our advice service as a vital driver of wider systemic change — both within individual NHS trusts and across the maternity system as a whole. Through this work, we aim to highlight patterns, push for accountability, and contribute to building a more just and equitable maternity system.

As the service continues to grow and evolve, we may be able to offer additional hours in the future — and we would welcome your interest in being part of that journey.

It's an exciting time to join us. In 2023 we celebrated 10 years as a small charity, keeping the lived experience of women and birthing people at the heart of everything we do. We continue to champion a human rights framework in maternity care and for human rights law to underpin the regulation of maternity care. You will be one of several new staff, working under a strong board, a new 10 year strategy and a new Chief Executive.