Support Co Ordinator Jobs
In this pivotal role of Facilities Manager, you will be responsible for the management and successful delivery of all hard and soft facilities services across the Lambeth Palace estate.
- Ensure the Lambeth Palace estate is managed to the highest possible standard, ensuring all areas are well presented, safe, secure and compliant for all visitors, residents and staff alike.
- Review and regularly ensure all agreed security measures are in place and are communicated accordingly.
- Ensure all works undertaken across the Lambeth Palace estate are safely assessed and authorised before they are carried out.
- Review Health & Safety risk assessment submissions relating to operations and buildings, identifying and ensuring any corrective actions are completed.
- Work closely with the Hospitality Team to ensure events are assessed properly and robust H&S procedures are in place.
- Manage compliance and ensure best practice in the following areas: asbestos management, fire control management, water systems management, working at heights, electrical compliance, mechanical compliance, lifts, H&S inspections, etc.
- Ensure the proactive management of all hard and soft facilities tasks including, but not limited to office moves, PPM, reactive maintenance, office services and statutory compliance.
- Ensure that all planned and reactive maintenance are undertaken and completed within agreed schedules, frequencies, and statutory requirements.
- Implement and manage facilities contracts SLA's.
- Manage, query and follow up Facilities related tasks.
- Manage all utility contracts, council taxes and licenses.
- Line manage and give day-to-day supervision, direction and motivation to the Facilities Co-ordinators, Facilities administrator and Assistant.
- Manage the Facilities Helpdesk on a day-to-day basis ensuring requests, complaints and questions via telephone, e-mail or in person are acknowledged and acted upon within appropriate timelines and are escalated where required.
- Support and develop best practice standards, procedures, processes and expectations and deliver them to provide a first-class work experience.
- Ensure consistently high levels of customer service are delivered for all hard and soft service facilities and maintenance issues.
- Liaise regularly with contractors, making sure disruption to the Archbishop's family, other residents, staff and Hospitality is minimised and work is completed as quickly as possible.
- Ensure effective communication with the Archbishop's family, other residents, staff, Garden and Hospitality Teams on all work affecting the estate.
- Monitor and report on the Palace's environmental impact and initiating methods to improve sustainability.
- Assist the Head of Facilities & Steward in financial/budgetary management, including verifying and arranging payment of contractors' invoices and reporting on the annual budget.
- Where authority has been delegated, progress the work of the Head of Facilities & Steward in their absence and within agreed parameters, including out of hours working when required.
- Hold NEBOSH General Certificate.
- IWFM qualification or equivalent experience.
- Highly organised and efficient; able to prioritise and keep track of multiple projects.
- Ability, enthusiasm and willingness to work as part of a team, giving directions when required within a supportive environment.
- Possess and evidence a strong passion for delivering professional and high-quality facilities services with a "can-do" attitude and flexible approach.
- Proactive approach to problem solving.
- Resilient and emotionally intelligent.
- Excellent communication skills, both oral and written.
- Tactful and diplomatic, with the ability to handle confidential matters.
- Ability and confidence to influence people, at all levels.
- Ability to build effective relationships with a variety of customers as well as internal and external stakeholders at varying levels.
- Excellent IT skills with the capacity to use technology to solve problems and increase effectiveness.
- Proven experience in hard and soft FM.
- Experience of leading, motivating and inspiring a team of facilities professionals to ensure that a diverse range of work is carried out.
- Experienced in leading H&S/compliance issues, including full management and organisation of health and safety records and systems.
- Practical experience of managing Health & Safety and carrying out risk assessments.
- Experience of dealing with a diverse range of stakeholders with a wide range of expectations, each requiring a different approach.
- Experience of overseeing a facilities Help Desk.
- Whilst the NCIs are committed to wellbeing and work/life balance, a willingness and availability to work outside normal office hours (including some weekends) is required.
- Live within easy commuting distance to Lambeth Palace.
- Available to be contacted and/or attend the site out of normal working hours if required.
- IOSH Managing Safely Certificate.
- First aid at work trained.
- Experience, knowledge or interest in the facilities management of historic buildings including full management and organisation of health and safety records and systems in a historic setting.
- This role requires a DBS check: Basic level.
Job Purpose:
To contribute to growth in Children’s Services (CS) through providing support to
the Business Development Team through the identification of opportunities,
development and submission of proposals.
Key Responsibilities:
To act as co-ordinator within the BDU on the following key functions:
• Manage bid/tender information, market intelligence, pipeline development
and knowledge management supporting CS growth.
• Project support for tenders and grant applications, implementation and roll
out of successful bids.
• Undertake growth opportunity assessment, business case evaluation,
pipeline reporting and project planning.
Key Activities:
• Assist in the implementation and delivery of bid strategies leading to
successful bids, including market research and intelligence
• Manage and operate bid/proposal information systems, including
Commissioner portals, Customer Records Management (CRM) Business
Pipeline and Content Server, ensuring data and information are accurate
and current.
• Assess tender notices/opportunities, ensuring Business Case brief, contract
risk assessment and due diligence undertaken for each bid/proposal
• Manages tenders/proposals of low-medium value/priority and risk,
developing bespoke proposals that engage and secure new business and
retain existing services.
• Provide information and tender support to Business Development Manager
• Ensure bid deadlines are met and feedback collected on successful/
unsuccessful proposals.
• Provide support in first stage negotiations with new and existing clients/
partners and commissioners. Liaison with external clients and partners at
middle and senior management level and ensure that appropriate legal
agreements are in place.
Business Development Executive Grade: D
Page 2 of 4 Job Evaluation Reference: - 2013-010 GEN
• Co-ordinate cross-departmental input into tender planning and successful
bid implementation ensuring joined up work programmes between
commercial and operational parts of the business.
• Manage and update proposal Risk Register.
• Maintain familiarity with current developments, policy changes and
competitor activity in Children’s Services.
• Represent Barnardo’s at internal and external meetings/events when
required.
• Maintain familiarity with current developments, policy changes and
competitor activity in Children’s Services.
• Assist in the process of promoting Barnardo’s as the top provider and
market leader in Children’s Services.
Dimensions is proud to be one of very few social care organisations that are accredited by the Great Places To Work programme in 2023 – now 5 years in a row!
Working in a business partnering role with colleagues across the Dimensions group, the Business Development Manager (BDM) will lead on growth within the region(s) / subsidiaries they are affiliated with, and in support of other regions where required, in service of the Group growth plan. This roles focus would be in supporting our London and East Region.
The BDM is responsible for promoting Dimensions as a provider of choice for commissioners, individuals and families; and for fostering a culture of development, creating strong relationships with internal and external stakeholders.
This role is home based, requiring you to live within the London & East Region, with some travel expected within the region. 1-2 days mainly Greater London and surrounding counties, as well as to group wide meetings in locations such as Birmingham or London.
Interviews will take place across the 22nd,23rd & 24th April via Microsoft teams.
About the role
Your main duties will include:
- Evaluate and prioritise Business Development (BD) opportunities within the framework of area, regional and Group growth plans, in line with Group strategy, in partnership with Operations Directors, Managing Directors, Head of BD, and wider BD team members.
- Have oversight of bids and tenders, taking responsibility for critical appraisal, including go/no go decisions; working in partnership with the Tender & Bids Team, BD Co-ordinators, Operations and Finance to deliver winning submissions that promote the Dimensions brand and differentiate us from our competitors.
- Ensure a focus on account management, with an overview of all regional partnerships, working with colleagues to deliver a coherent approach to partnership development and external relationship management.
- Carry out market intelligence, competitor analysis and horizon scanning to identify opportunities for growth, product development, pricing strategies, guide prioritisation and decision-making processes.
About you
The successful applicant will have:
- Experience of negotiating and developing effective partnership working relationships
- Able to network and build positive relations with customers and stakeholders
- Knowledge of social care commissioning and procurement systems and practices
- Understanding of how to stimulate the market and pre-engage commissioners
The rewards
- Up to 35 days’ annual leave entitlement (including bank holidays)
- Staff discount shopping scheme ‘Rewarding Dimensions’
- We offer a salary advance scheme where you can access up to 50% of the money you've earned before payday.
- Employee Assistance Programme
- Pension scheme
- Long Service Awards
- Qualification scheme
- Employee recognition scheme 'Inspiring People'
- Discounted health and dental cover
- Life Assurance
- Bike to Work Scheme
- Season Ticket Loan
Apply now
- We welcome applications from everyone who has the right to work in the UK, and value diversity in our workforce
- As Disability Confident Leaders, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy - Dimensions has been awarded this symbol by Jobcentre Plus to recognise our commitment towards the employment, retention, training and career development of disabled employees
- As part of our commitment to making reasonable adjustments we can offer support to complete your application. Please contact the Resourcing Consultant Team on 030 030 391 50
- We now have British Sign Language (BSL) translated videos for all of our recruitment communications.
Location: Brooklands College
Salary: £28,000 - £30,000
Hours: 25
Job Type: Part time
Contract Type: Permanent
Brooklands College is a Further Education College with two campuses based in Weybridge, Surrey and Ashford, Middlesex. We pride ourselves in providing innovative and effective programmes for learners of all abilities.
This is an exciting opportunity to take on a new Speech and Language Therapist role across both discrete and mainstream provision at Brooklands College. The role involves working as part of the College team to assess young peoples’ needs, and to design and deliver speech and language therapeutic programmes to a range of high needs learners with complex needs, such as: SLCN; learning difficulties and/or disabilities; autism; Asperger’s; and emotional, social and behavioural difficulties.
You will work closely with the Heads of Progression and EHCP Co-ordinator to provide a detailed assessment of a learner’s speech, language and communication needs, and develop an individual or group therapeutic programme to ensure that the appropriate support is in place for a young person as set out in their Education, Health and Care Plan by the local authority.
You will be expected to provide regular reports of learner progress for EHCP reviews, and contribute to staff development and training by advising managers, tutors and support teams on how to embed speech, language and communication strategies effectively.
You must hold relevant, professional qualifications and have experience of delivering speech and language therapy to children and young people with a range of communication difficulties. A skilled communicator, you are able to engage with young people and help them develop strategies to overcome their language difficulties.
This position is required to work flexibly to support other colleges within the surrey region on an adhoc basis.
Our values and behaviours at Brooklands College, are just as important as our skills and abilities. They shape who we are as an organisation. Details of our values, along with more information about the role are provided in the Job description.
We offer a vibrant, friendly working environment with a real sense of working at the heart of the local community as well as a benefits package which includes: -
- Pension (TPS or LGPS)
- Generous holiday entitlement
- Staff well-being and fitness resources
- CPD courses and training to enhance your skills and provide strong career progression
- Financial benefits and discounts
- Brooks Café open daily, serving hot and cold food
- Employee recognition schemes: - Brooklands Best and Brooklands Value Awards
- Free on-site parking
Brooklands College is proud to be an equal opportunities employee and is committed to diversity and inclusion within the workplace and are proud to be an Equal Opportunities Employer. We do not discriminate on the basis of race, colour, sex, religion, sexual orientation, national origin, disability, medical condition, genetic information, gender identity, age, military or veteran status, citizenship, or other protected characteristics. Brooklands College is committed to the safeguarding and welfare of children and young people and expects all staff and volunteers to share this commitment. Pre-employment checks will be carried out, in line with KCSIE, for all those who are shortlisted and the successful candidate will be subject to an enhanced DBS check and 2 satisfactory references
REF-212252
Community Manager / Housing
Nottingham / Agile
£47,219 - £53,446 per annum
Our client has a fantastic opportunity for the right person to join their friendly and supportive team within Homes and Wellbeing as their Your Community Manager
The Your Community team’s goals and objectives are:
- To deliver effective and efficient estate management services that respond to their customer concerns
- To deliver effective and efficient tenancy management services that response to our customers’ needs and support them with tenancy sustainment wherever possible
- To ensure their customers’ needs are met through internal support provision or referrals to external providers
- They listen to what their customers tell them about the area in which they live, the services they provide and what they need to inform policy and decision making, to shape their services.
The role
The Your Community Manager’s role is to be the organisation's subject matter expert on tenancy management. You are the lead for Your Community team Leaders and Co-ordinators, coaching and supporting them to deliver and coordinate tenancy sustainment. They will provide low level housing related support through an ongoing relationship with customers throughout the life of their tenancy linking them to additional services and referring into more in depth support as and when required. This will be achieved through building relationships with bot statutory and voluntary sector support provision in the communities in which they have housing stock.
You will develop strategic partnerships with voluntary, statutory and private organisations to enable delivery of these functions, ensuring our client's public and professional profile is promoted effectively.
You will manage of team of approximately 15 colleagues including line management support for two team leaders and the Customer involvement Team.
Your team will deliver housing management services to general needs and care and support housing customers.
You will deliver these functions in line with corporate aims and values, policies and procedures, meeting KPIs and outcome measures relevant to your role whilst remaining focused on providing excellent customer experiences and partner relationships as an ambassador for our client to enhance the organisation’s reputation.
Your team will support their customers who are victims of ASB and domestic abuse ensuring that referrals and support identified within risk assessments are delivered. You will remain up to date on investigation progress and ensure customers are kept informed so that they remain supported throughout the experience.
Identify, access and refer customers in need or at risk in relation but not limited to safeguarding, neglect or hoarding to appropriate services and remained involved in subsequent agency meetings (e.g. Child Protection) where appropriate to support your customers.
Here’s what they require:
- Qualified to NVQ level 4 or equivalent, in Housing or other relevant qualification.
- In depth knowledge of Housing legislation in relation to management of social housing.
- In depth knowledge of current issues relating to the delivery of housing and related issues.
- Experience of coaching, mentoring, and supporting colleagues to develop their knowledge base.
They are looking for someone who is positive and enthusiastic with experience of leading housing teams. Restorative outlook and ability to communicate at all levels. Able to motivate and develop teams.
Working Hours
This role is 35 hours a week working Monday to Friday with a flexible approach to hybrid working. A valid driving licence and access to a vehicle is a must as there will be times when you will be required to travel around the East Midlands.
Interviews will take place at their office in Edwinstowe.
Looking forward to receiving your application!
JOB DESCRIPTION
Job Title: SPACE and Community PA
Team/Directorate: Strategy and Partnerships
Salary range/pay band: £31,000-£33,000pa
Reports to: Head of Care Systems
Direct reports: Referrals Co-ordinator
Hours: 37.5 per week
Location: Christopher’s, Guilford
Part 1: Job Profile
a) Main purpose of job
This role will work with the Medical Director, Consultants, Clinical Fellows, the Nurse Consultant and the SPACE and Community Team providing a medical secretary role and organising and administering the SPAN network meetings. They will manage the Referrals Co-ordinator.
Due to the nature of this role, it will be office based. Any working from home will be under exceptional circumstances only and by arrangement with the line manager.
Part 2: Main duties and key responsibilities
a) Use headings from the scope
Providing administrative assistance to all members of the Space service and Community Team.
Drawing up induction plans for new starters.
Arrange, attend and contribute to relevant team meetings, which may include travel across sites.
Take and transcribe minutes and assist in the preparation of presentations.
Assure data collection and activity recording is completed. Produce statistical reports on a routine and an ad hoc basis.
Updating child and family electronic records as required.
Lead on the auditing and service evaluation process for your teams
Formatting and circulating symptom management plans, emergency care plans, ambulance directives and letters to families and professionals.
Acting as the communication point between SSCH and RMH or other contracted provider in relation to appointments for and referrals to the Medical Director
Support your teams in collating user and professional feedback.
Undertake diary management for the teams
Take calls from families and navigate responsive contact from the clinical team
Understand and follow referral and discharge pathways for your teams
Ensure and support the generation of correspondence following clinics, visits and discharges.
Facilitate and coordinate the hospice outpatient clinics within agreed timeframes. Ensure all necessary patient notes are available for clinic appointments.
Manage a busy group email according to an agreed process.
Administering twice yearly Transition groups.
Administering the SPAN network
Administer Medicines Management Group
Run and analyse reports from the Care Database
Manage the Referrals Co-ordinator
Ensure you are familiar with the practices of other team members so that you can assist in the event of absence, thereby maintaining adequate cover within the team.
Sharing the cover of switchboard and reception duties in the absence of reception volunteers via a Silent on call rota.
b) Other duties
• The post holder must be able and willing to get to and work in both hospices in Hampton and Guildford
• The post holder will need to travel extensively throughout their area and less frequently in other parts of Surrey/West London
• The post holder should be prepared to attend SSCH meetings in different parts of the country. Some meetings may be during evenings or weekends.
• The post holder will be required to apply for a Disclosure and Barring Service check
c) Mandatory Criteria
1. Other duties The post holder will be working in a developing environment and they will therefore be expected to undertake other appropriate duties as required for the effective operation of Shooting Star Children’s Hospices.
2. Professional Codes of Conduct
The post holder will be required to respect professional codes of conduct and practice relevant to their role, as appropriate
3. Health and Safety
Be responsible for health and safety in the area under their control and ensure that they are familiar with Shooting Star Children’s Hospices policy on health and safety at work.
4. Mandatory Training
The post holder will attend all mandatory training relevant to their role
5. Our values and behaviours
Shooting Star Children’s Hospices is a leading children’s hospice charity for babies, children and young people with life –limiting conditions, and their families. We require that all of our staff share our common values and display behaviors that will enable us to achieve our goals.
Professionalism – we will safeguard our families, each other and our organisation by working to ethical and professional standards at all times.
Respect – We will treat each other with the utmost respect.
Integrity – We will be open, honest and transparent in all that we do.
Diversity – We will respect individuality and ensure inclusion and fairness to all.
Excellence – We will strive for excellence in all that we do.
and behaviours
Part 3: Person specification: Qualifications, experience and skill levels
a) Qualifications
GCSE Maths and English at C grade or above (E)
Recognised medical secretary qualification (D)
b) Experience
Minimum of 2 years’ experience working as a medical secretary for multiple senior clinicians in a healthcare setting.(E)
Experience of managing people (E)
c) Knowledge and Skills
• Excellent oral and written communication skills, with the ability to communicate effectively yet sympathetically with the parents/carers of life limited children and other professionals.
• The ability to work under pressure and manage a changing workload. Prioritise competing tasks effectively.
• Experience of working with Microsoft365 applications including Word, and Outlook as well as database packages, websites and social media platforms.
• Advanced Excel skills (E)
• Copy/audio typing, with the ability to produce accurate and well presented medical letters, documents and reports.
• An understanding of national guidance in relation to record keeping and management of health care records.
• Minute taking
What we offer
Pension scheme
• NHS Pension Scheme (eligible employees)
• Stakeholder pension scheme
• Employee contribution 3.5%
• Shooting Star Children’s Hospices contribution 4.5%
• Additional contributions – we will pay 1% above the contribution up to a limit of 7%
Annual leave
• 35 days including Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service
Contractual benefits
• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card
Health and wellbeing
• Employee Assistance Programme
• Occupational Health
• Mindfulness sessions
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free employees)
Equality, diversity and inclusion
Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.
We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.
The client requests no contact from agencies or media sales.
Location: Community based in Swindon, with homeworking elements.
Contract: 12 month FTC, ending March 2025.
We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
About the role
We have an exciting and rewarding opportunity available for a home-based Community Development Co-ordinator to join our team in Swindon, engaging with the local community, until 31st March 2025.
Alzheimer’s Society secured grant funding from the Shared Prosperity Fund to deliver community development in Swindon; as part of this you will promote Dementia awareness with a specific aim to reduce inequalities and reach those with protected characteristics, or people experiencing multiple deprivations. In addition, you will work with those individuals experiencing and/or at risk of other health inequalities.
You will also:
- lead and engage communities to recognise dementia and understand how to navigate around health and social care system.
- have a flair for building trusted relationships and be flexible to attend events that happen at culturally important times for those communities we serve.
- demonstrate empathy and understanding of equity, diversity and inclusion, and what may be barriers to accessing a diagnosis of dementia, or health and social care systems.
- actively explore new possibilities for awareness raising.
About you
- Adaptable and flexible to the needs to different communities, as well as being confident representing the importance of community development to different stakeholders.
- Experience of making local contacts and networking with various services and providers to offer the widest range of opportunities to those we support and the ability to build relationships within communities and local community groups.
- A non-judgmental approach and outstanding communication skills.
- Adaptable and flexible to the needs to different communities, as well as being confident representing the importance of community development to different stakeholders.
- Strong organisational and time management skills.
- Experience and knowledge of working alongside volunteers and have the understanding to champion the valuable contribution volunteers bring to services.
- Able to travel independently across Swindon, and further if required.
- An understanding of dementia and the needs of those living with dementia and their carers would be an advantage, but experience with different communities, health inequalities or community development will also be considered. This experience could be paid, volunteering or lived experience.
About Alzheimer's Society
At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins. We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.
Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Salary: £31,133.37 per annum (plus £5,023.71 London Weighting if applicable)
Location: London or flexible location with regular travel to our Old Street Head office and fundraising events across England.
Contract: Permanent
Hours: Full time (37.5 per week)
Closing date: Tuesday the 2nd of April 2024 at 11:30pm
Do you have some experience of working in a charity, fundraising or events environment, plus a real desire to learn more about community and events and develop a career in fundraising? Then join Shelter as a Mass Participation Coordinator - Challenge Events and you could soon be playing a vital role at the heart of our Community and Events team, managing Shelter’s participation in some of the UKs leading challenge events.
About Shelter
A home is a fundamental human need, as essential as education or healthcare. Yet millions of people across Britain struggle on a daily basis with homelessness, bad housing conditions, soaring rents, discrimination and the threat of eviction. So, we are striving for change, with individuals, in communities, across society, and leading the way to a safe home. We need ambitious, best-in-class individuals who are passionate about our cause to join us at this exciting time. This is your chance to play a part in the fundamental change we are striving to achieve.
At Shelter we are united by our purpose to defend the right to a safe home. Our enemy is the social injustice at the core of the escalating housing emergency. We believe that to win that fight, we must be representative of the people we are here to help and those who support our movement for change. In all our people decisions, we take pride in being inclusive, fair, equitable and transparent.
We have committed to combat racism both within and outside Shelter and welcome you on our journey to becoming a truly anti-racist organisation.
About the team
This role sits within our Mass Participation team, which supports participants in challenge events organised by third parties (e.g., the London Marathon) and bespoke Shelter events (e.g., Walk for Home, Facebook Challenge).
We’re part of Community and Events, which in turn is part of a wider department - the Income Generation directorate - which focuses on a variety of types of fundraising. The team is welcoming, supportive, and keen to meet you. We work hard but try to have fun as well. We also passionately believe in developing our people via our Learning & Development programme and external opportunities. In short, there’s room to progress, both within the team and the wider directorate.
About the role
This Co-ordinator role sits in the Mass Participation team. We support participants in mass participation challenge events - both those organised by third parties (e.g. London Marathon) and bespoke Shelter events that we develop (e.g. Walk for Home, Facebook Challenge).
Across the charity sector, fundraising through challenge events was hugely impacted over the last three years because of Covid-19 and the cost-of-living crisis. At Shelter, we’ve consolidated our events offering to supporters and are investing in growing our portfolio, aiming to achieve growth in the coming years across challenge and bespoke events.
We’ve seen an increase in participation levels and income from third party events over the last 18 months, with sell out teams of up to 400 runners in our events. We are ambitious and seek to significantly grow our income and supporter numbers and are looking for someone who can join us to be part of the team that makes that happen. This is a great opportunity for someone with experience in working in a charity, fundraising or events environment to learn more about community and events, take on the responsibility of overseeing and implementing events with the support of the Senior Mass Participation Manager, and develop a career in fundraising.
The main objective of the Co-ordinator role will be to deliver challenge and bespoke events, from planning and set up, pulling together financial budgets to meeting supporter recruitment and income targets through to the delivery of event day and evaluating results.
This role will primarily focus on delivering our participation in third party events (including the London Landmarks Half Marathon, the Great North Run and the Hackney Half Marathon). There will be opportunities to broaden experience and support the wider Community & Events team during busy times, and coordinators are expected to be flexible and work across the wider mass participation portfolio when required.
About you
Someone who enjoys collaborating and communicating with a variety of people, whether face-to-face, over the phone, by email, letter or via social media channels, you have great attention to detail and a proactive approach to everything you do. If you’ve got experience of managing challenge events for charities or stewarding large volumes (200+) supporters that would be a bonus but is not essential. A basic knowledge of budgeting (for which support will be provided) would also help you quickly gain confidence in the role. Equally important is a positive attitude to learning, a flexible approach and excellent time management skills, along with a willingness to be busy each day and enjoy the variety that brings.
How to Apply
Please click ‘Apply for Job’ below. You are required to submit a CV and a supporting statement. Please provide specific examples of how you meet the criteria in the 'About you' section of this advert, following the STAR format, and ensure you demonstrate how you address the behaviours below throughout your responses:
- We work together to achieve our shared purpose
- We prioritise diversity and have an inclusive and open mindset
We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.
Benefits
We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension, and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.
Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support, and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.
To find out more about the role and the benefits of working for Shelter please visit our website. Apply to be part of our team and be the change you want to see in society.
Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.
Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!
We are looking for an Interventions and Women’s Centre Coordinator
Salary: £22,000 – £24,000 (pro- rata)
Location: Thames Valley - supporting across Thames Valley
Hours: 16 Hours per week
Contract: Permanent
This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.
Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.
About us
Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.
We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.
Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.
About the role:
The Minerva service in Thames Valley provides one-to-one advocacy and holistic support for women affected by the criminal justice system. As the Interventions and Women’s Centre Co-ordinator, you will play an important role in ensuring that women supported by the Thames Valley Minerva Service access an environment that is warm, welcoming, and accessible.
You will lead on resourcing donations of clothes and other items to support our clients, as well as support-packs and resources, depending on the needs of the service.
You may deliver limited group-based support to women such as coffee mornings or ad hoc events, and you will identify and signpost women to wider holistic support in the community, working closely with the Service Manager, Keyworkers, and specialist partner providers.
On your working day, you will be based in Reading , however there is an expectation of flexibility to travel across Thames Valley depending on service need’.
About You:
To be successful you will need the below experience, knowledge and skills:
Bringing knowledge of issues facing women offenders and those at risk of offending, both in and out of the Criminal Justice System, and knowledge of trauma informed approaches in supporting vulnerable women with a range of complex needs. Previous experience in office management and/or administration roles with excellent literary and administrative skills; including information technology, data collection and in-depth working knowledge of Microsoft Excel. You will have the ability to be flexible, working as a team or independently as required to support the service and colleagues, and the ability to prioritise a broad range of tasks. With excellent communication skills including verbal and non-verbal; ability to converse with people at different levels according to their level of understanding
How to apply:
Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.
· Closing Date for Applications: Sunday 31 March 2024 @23:59
· Interviews are taking place on a rolling basis
*Advance reserves the right to close the advert early, or on the appointment of a candidate.
What we can offer you - Employee Benefits:
- A 35-hour working week
- An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
- Additional days off to celebrate International Women’s Day, and for religious observance and moving home
- Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
- Pension scheme
- Enhanced maternity/adoption provision
- Access to our Employee Assistance Programme
- Employee eye-care scheme
- Clinical supervision for front line staff and first line management roles
- Refer a Friend Scheme - £250 for each referral who passes probation
- Organisation wide away days
- Thorough induction and training
- Career development pathways
**************************************************************
Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.
Diversity, Inclusion and Equal Opportunities
We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.
Safeguarding
Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.
Contract Type: Permanent
Hours: Full time, 35 hours per week. Some out of office hours work will be required.
Salary: £25,970 per annum
Benefits: 28 days annual leave per annum/pro rata plus statutory holidays on appointment. Additional annual leave days awarded on length of service, Company pension contribution, Life insurance (3 x salary), Employee Assistance Programme (EAP) including 24/7 support helpline, Interest-free Season Ticket Loan, Additional maternity pay and leave, Additional paternity pay, Additional sick pay.
ABOUT US
Somebody goes missing in the UK every 90 seconds. Missing People exists to ease the heartache experienced by those missing someone, and to help people who are away from home find their way back to safety. Our vision is for every missing child, adult and family left behind to find help, hope and a safe way to reconnect. We are a non-judgemental, highly skilled team of staff and volunteers working for everyone who needs us. We provide free, confidential support, help and advice by phone, email, text and live chat.
We coordinate a UK-wide network of people, businesses and media to join the search for the estimated 170,000 people who go missing each year.
Missing People is an independent charity that relies on donations.
ABOUT THE ROLE
You will play an integral role in planning and delivering our flagship annual Night of Light Gala, working closely with our Event Lead and the rest of the Philanthropy Team on this dazzling event. Our Gala raised approximately £300K of vital funds in 2023. You will work with some amazing suppliers, high profile people, volunteers and supporters on this, and other events. You will get to support third-party events, including Golf Days and challenges, and special events like our 8-Hour cycle challenge round Brands Hatch for 20 teams of four in September, as well as any new events for our philanthropists to deliver vital income, and inspire our supporters to grow and repeat their events, each year.
You will also provide essential research and administration support to help prospect and steward incredible high-level supporters and our Fundraising Board of volunteers.
ABOUT YOU
Do you want to use your experience in Events and your organisational skills to ensure Missing People’s events and challenges delight participants and raise vital funds for the charity?
You will be highly organised with the ability to prioritise as you will be working on several projects concurrently. You will be responsible for reaching out to some of our most important supporters and will be confident in communicating with a diverse people such as executives, high net worth individuals and people affected by the issue of missing.
You will have experience of:
• Planning and delivering events.
• Writing impactful communications such as letters, emails, or newsletters
• Strong administration
You will also have:
• Strong organisational and time management skills
• Outstanding communication skills suited to diverse audiences such as executives, high net worth individuals and community leaders.
• A commitment to Missing People’s values and aims.
WORKING FOR MISSING PEOPLE
Would you like to work for a welcoming, caring organisation which really makes a difference to vulnerable people throughout the UK?
Missing People is a friendly and supportive place to work. Working for Missing People means living our values. It’s a place where people are encouraged to ‘let fly’ so you can ‘make things happen’. We know you’re more than just a job title, and ‘be human’ is an important value here.
You will find plenty of scope for personal development including: getting involved in cross-charity projects; leadership development or volunteer supervision; training; e-learning; and hearing about the latest topics from some of our amazing partners. We offer a range of enhanced family friendly benefits.
FIND OUT MORE AND APPLY
If you want to be a lifeline when someone goes missing, click apply to read the full job description, a letter from the Major Donor Managers and information about the charity's fantastic achievements in 2023. We look forward to receiving your application.
Please ensure you include your CV and a brief covering letter explaining how you would be a good fit for this role.
Closing Date: 23:59 on 4th April 2024. We reserve the right to close this vacancy before this date if we receive a high number of applications and encourage you to apply as soon as possible.
Interviews: 10th April 2024
You may also have experience in the following: Events Coordinator, Hospitality, Events Co-ordinator, Conference Manager, Events Assistant, PR, Public Relations, Events Manager, Sales, Business Development Events Organiser, Events Assistant, Events Manager, Events Administrator, Marketing Assistant, Marketing Administrator, Events Management, Funding Coordination Officer, Fundraising Coordinator, Charities, Not for Profit, Fundraiser, Donor Management, Regional Fundraising, Third Sector, Charity Funding, etc
REF-212 576
Royal Greenwich Heritage Trust (RGHT) manages the important historic buildings and community assets for the Royal Borough of Greenwich. These include Charlton House and Gardens, the Archive and Museum Collections, Tudor Barn, and various memorials across the Borough. Our mission is to help people discover and enjoy the history and heritage stories of the Royal Borough of Greenwich; to conserve these heritage assets and ensure that they are shared with as many people as possible. Our regular activities include tours, events, venue hire, weddings, education programmes, exhibitions, and an archive service, working with partners and volunteers to manage the assets in our care.
The Head of Marketing & Commercial has overall responsibility for the Trust’s marketing, room and site hire, and events. They ensure a continual public programme, commercial events and marketing efforts for year-round activities are in line with the vision and strategic plan, and that income targets are met, working in collaboration with the Finance and Programming Committee of the Board.
You will be responsible for:
1) The effective marketing and communication of all activities at the Trust.
2) Managing the hire of our rooms and grounds for events, weddings, celebrations and corporate use.
3) Overseeing the production and delivery of projects and programmes to highlight the assets in our care, leading to audience growth on site and meaningful engagement primarily across the Royal Borough.
4) Seeking potential funding for activities.
As part of our Leadership Team you will drive strategic change; identifying programme opportunities and growing our audiences using your understanding of audience data collection and evaluation. Experience leading a team and working with external suppliers and a diverse stakeholder community is essential as well as your ability to deliver events that generate commercial and philanthropic income. You will understand audiences commercially as well as from a cultural sector perspective.
We try to make our job descriptions as straightforward and accessible as possible. They’re not intended to set out every duty in detail, but to explain the key responsibilities so that you understand the nature of the job. How you go about doing it will be discussed and agreed between you and your manager on an ongoing basis.
All our team members are additionally expected to work to our Competency Framework. (Level 3)
Leadership and Management
1. Work as a key member of the Leadership Team, collaborating with and alongside colleagues to provide the strategic leadership required to ensure the Trust’s long-term commercial and public engagement programme.
2. To manage the Venue Sales Team to maximise income through sales of the rooms and grounds and development of events.
3. Provide guidance to the CEO and the Trustees, to ensure the Trust is delivering through its programme, public benefit via access, learning and conservation.
4. Contribute to, and support, the conception and development of new projects that will drive business development and income generation opportunities to deliver the Trust’s objectives.
5. To seek funding opportunities for projects.
6. Attend the Finance and Programming Committee of the Board.
7. Work closely with the Finance Manager to create and implement an annual budget.
8. To be responsible for the Marketing plan and its delivery across all aspects of the Trust’s activity.
Marketing and Communications
8. To oversee the management of the brand and act as brand guardian
9. To generate marketing and communications strategy
10. To deliver the marketing strategy: design, print, digital, research, communications
11. To create Marketing Assets: newsletters, social media posts, website content
12. To ensure RGHT is promoted effectively and efficiently, including monitoring impact of campaigns to ensure Return on Investment.
13. To generate audiences for Trust’s activities and widen the demographics.
Commercial: Hire and events programming
14. Manage the Venue Sales Manager and Bookings Co-ordinator to develop and deliver the Trust’s activities programme to generate maximum profit from hire of the estate for functions, filming, community use.
15. Trial and deliver new approaches to income generating activity and events.
16. Develop a paid for programme of activity that provides access to the heritage in our care to new audiences, including the development, implementation, monitoring, impact and overall success of the programme.
17. Ensure all programming delivers significant Return on Investment where external grant funding is not available, supporting the income generation targets of the Trust.
General
In addition to the specific duties above, all RGHT employees should be aware of their responsibilities towards the following:
1. To work as part of a small team and contribute to the overall aims and objectives of the Trust.
2. To champion and promote the values and behaviours set out in the Competency Framework and act as an ambassador for the Trust.
3. Demonstrate a commitment to on-going learning and development and to participate in any training relevant to the role and to improve performance against the Competency Framework.
4. To work flexibly in response to changing organisational needs and be willing to undertake any other duty in line with the level of the job as may be required the Trust.
5. To operate in accordance with RGHT’s values, policies and procedures, including but not limited to, Health and Safety, Data Protection, Equality and Diversity and Child Protection.
Interviews will be held W.C 8th April
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as the applications come in. Don’t miss your opportunity, apply now!
Job Title: Programme Finance Manager - based in Sierra Leone
International applications: Strongly encouraged
Reporting to: West Africa Regional Finance Manager (Street Child UK) / Street Child of Sierra Leone Country Director
Hours: 37.5 Hours per week
Principal Location: Freetown, Sierra Leone, with frequent travel to regional office / project sites
Time Frame: 18 month contract envisaged (possibility of extension based on performance and funding)
Background:
Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 900,000 children to go to school and learn.
Overview:
This unique and vital role has two key, linked, accountabilities.
Firstly, from a short-term and day-to-day perspective, this role will in effect be co-Financial Director of Street Child of Sierra Leone (SCoSL). Working alongside SCoSL's national FD, the holder of this role will be fully accountable to the Country Director of SCoSL, and relevant leaders within Street Child, for ensuring the efficient and effective delivery of all key functions of SCoSL's finance department.
Secondly, from a long-term development perspective, this position will take a lead in optimising all aspects of SCoSL's finance capability - with the goal of developing a robust 'best in class' department with optimal systems, processes and structures and personnel in place at all levels.
The absolute definition of success for this role-holder would be that whenever their time comes to move on, perhaps in 2025 or 2026, there is no need for this role to be replaced, with the SCoSL finance leadership and team well placed to effectively discharge all their key duties without the need for the type of assistance envisaged by this position.
The professional challenge inherent in this role, and the importance of its success is well appreciated by Street Child leadership and this role will be closely supported from multiple angles - in particular by Street Child's Senior Finance Manager for West Africa, Africa Finance Director, Global Finance Director and HQ Finance team - as well as the Freetown-based Head of Sierra Leone / Liberia Programmes and Global Programmes Co-ordinator.
Part 1: Role Purpose:
The purpose of this role is to lead improvements in the financial management of Street Child of Sierra Leone (SCoSL), a national education and child protection organisation with nationwide presence and annual budget of £1.5-2m. The role holder will also manage Street Child’s financial reporting and compliance requirements in delivering programmes in Sierra Leone.
The role will have dual reporting lines to Street Child’s West Africa Regional Finance Manager and Street Child of Sierra Leone’s Country Director, with oversight of Street Child of Sierra Leone’s finance team, and a close working relationship with SCoSL SMT and Street Child’s Head of Sierra Leone Programmes.
The role provides financial oversight of programmes in Sierra Leone, facilitating accurate and timely donor reporting, strong budget management and excellent record keeping. Key aspects of this role include: the development and implementation of robust financial management and reporting systems; strengthening the control environment and record keeping; empowering programmes and leadership teams to have strong financial management and grant management capabilities. The role also serves as a link between Street Child of Sierra Leone and Street Child UK, delivering monthly requisitions, annual budget information and other information as required.
Part 2: Key Responsibilities:
1) Development and implementation of robust financial management and reporting systems to facilitate accurate donor reporting, strong budget management and transparency for budgeting. (40%)
- Ensure that all staff are using the QuickBooks finance system in place at Street Child of Sierra Leone to provide accurate and timely recording of transactions – providing training, review, support and direct input as needed.
- Ensure that all month end processes are carried out in a timely manner including month end closure processes, bank reconciliations, balance sheet reconciliations, and generating reports.
- Providing reliable donor reports, Budget vs Actual reports to the Director and Programmes staff to facilitate good planning and anticipation of any changes needed to programmes delivery.
- Ensure that donor expenditure is recorded accurately and finance reports are of high quality with full supporting transaction listings reconciled to the finance system and delivered to deadlines in accordance donor requirements. Report on all costs incurred both at Street Child of Sierra Leone and Street Child HQ.
- Preparation of all donor reports, working with Partner Finance teams and programmes staff as needed to ensure that they are delivered on time and with appropriate sign off.
- Lead donor due diligence and donor audits by provision of information required.
- Provide input as necessary for all donor budget proposals, ensuring that costs requested are complete and reasonable seek approval for all donor proposal budgets before they are submitted to donors.
- Facilitate the year end audit, over-setting the end to end of the annual audit process.
2) Strengthening the control environment and record keeping. (30%)
- Review and assess the effectiveness of internal controls and recommend changes and improvements as required , and review any improvements in internal controls recommended by auditors or donors.
- Based on these reviews, devise a delivery plan to ensure that improvements are met, and support the delivery of that plan.
- Strong financial procedures are in place to accompany all payments and improvements are made to the payments system including in particular justifying the use of cash and advances.
- Ensure appropriate bank & cash management procedures are in place and operating effectively, including bank reconciliations for all accounts, cash counts and cash transfers to field sites.
- Ensure robust procurement processes are in place and being followed, working with the procurement team to make any changes needed and ensure that all staff are clear on the required procurement process.
- Developing Financial management tools, including policies and procedures as required.
- Ensure that monthly requisitions (the process for requesting monthly transfers from HQ) are robust, evidence based and submitted on time each month upcoming up with an annual budget, approved in accordance with SC budget timetable, working with the Senior West Africa Finance Manager to develop consistent templates to use in each template.
- Regularly advise and provide support on other issues as the need arises.
3) Participate in finance related meetings and initiatives for all SCoSL programmes, providing budget and financial guidance, including provision of training to colleagues. (10%)
Objective:
- To ensure the smooth-running of the programme with respect to its financial obligations.
Benchmarks:
- Compliance with the organisational procedures; quality of budget monitoring; quality of the budgets drawn up; quality of financial reports for donors; anticipation of financial problems
Activities:
- Provide BVAs every month by the 10th of M+1 of all contracts.
- Plan and lead the BVA analysis meetings every month before the 15th.
- Ensure coherency between the programme budget and the donors' budgets.
- Conduct the monthly, bi-annual and annual accounts closing operations · Raise programme teams' awareness of contractual budget and financial obligations.
- Analyse donor guidelines and inform the teams about these procedures and their application.
- Train programme teams in internal budget and financial management procedures so as to ensure a realistic budget, accurate expenditure codification and robust budgetary steering.
- Draw up and monitor cost allocation tables for office and staff costs.
- Check the budgetary monitoring of the funding schedule.
- Substantiate the financial accounts with regard to local legislation · Monitor and organise internal and external audits, assume the role of the auditor's primary contact in liaison with head office.
4) Managing the finance team. (10%)
- Train the finance team
- Manage and lead the finance team, fix objectives and review progress
- Set up communication and coordination mechanisms for the team
- Manage contractual monitoring (leave, end of trial periods, etc.) of finance team members; if necessary, co-validate disciplinary procedures with Operations Manager
- Oversee finance team's career development: define training needs and provide guidance on professional development
5) A liaison and link with Street Child UK Finance team to enable management of operations in Sierra Leone. (10%)
- Develop the annual budget for Sierra Leone, which includes costs budget, programmes costs, cash flow forecasting.
- Enter Street Child of Sierra Leone costs on the HQ finance system (Aqilla) and ensure that all monthly transfers to Street Child of Sierra Leone are fully accounted for and reconciled.
Part 3: Person Specification:
Attributes Essential Desirable
Education / Qualifications:
- Educated to degree level or higher
- Recognised Accountancy Qualification
- Degree in International Business Administration, finance or related field; or attendance at specific relevant training courses
Experience and Knowledge:
- 5 years post qualification experience
- Experience of implementing internal controls and finance procedures
- Experience of managing multi donor grants and good knowledge of donor compliance rules and requirements – in particular working with DFID, UN, EU, USAID
- Knowledge of development issues and concepts
Skills and Abilities:
- Extensive knowledge of finance & logistics policy within non-governmental organizations
- Knowledge of computer applications and software finance packages –in particular Quickbooks and Aqilla or other “mid-tier” finance system
- System design and implementation of finance software packages
Other:
- Strong interpersonal, management and team work skills
- Ability to influence change in teams not directly managed
- A self-starter, capable of working independently and flexibly to a high level
- Fluent English –written and spoken
- Good communication and staff training / capacity building skills
The client requests no contact from agencies or media sales.
Job Title: Programme Finance Manager – based in Liberia - International Applications strongly encouraged!
Reporting to: West Africa Regional Finance Manager (Street Child UK) / Street Child of Liberia Country Director
Hours: 37.5 Hours per week
Principal Location: Monrovia, Liberia, with frequent travel to regional office / project sites.
Time Frame: 18 month contract envisaged (possibility of extension based on performance and funding)
Background:
Street Child believes that every child deserves the chance to go to school and learn. Our projects focus on a combination of education, child protection and livelihood support to address the social, economic and structural issues that underpin today’s education crisis. We partner with local organisations and communities to deliver our locally rooted programmes, using evidence to drive learning and the refinement and scale up of programmes to create maximum impact for the most children at the lowest cost. We pride ourselves on being willing to go to the world’s toughest places where others won’t, including remote, hard-to-reach areas and fragile, disaster-affected states across sub-Saharan Africa and South Asia. Since 2008 we have helped over 900,000 children to go to school and learn.
Overview:
This unique and vital role has two key, linked, accountabilities.
Firstly, from a short-term and day-to-day perspective, this role will in effect be Financial Director of Street Child of Liberia (SCoL). Working alongside SCoL's national Finance Manager, the holder of this role will be fully accountable to the Country Director of SCoL, and relevant leaders within Street Child, for ensuring the efficient and effective delivery of all key functions of SCoL's finance department.
Secondly, from a long-term development perspective, this position will take a lead in optimising all aspects of SCoL's finance capability - with the goal of developing a robust 'best in class' department with optimal systems, processes and structures and personnel in place at all levels.
The absolute definition of success for this role-holder would be that whenever their time comes to move on, perhaps in 2025 or 2026, there is no need for this role to be replaced, with the SCoL finance leadership and team well placed to effectively discharge all their key duties without the need for the type of assistance envisaged by this position.
The professional challenge inherent in this role, and the importance of its success is well appreciated by Street Child leadership and this role will be closely supported from multiple angles - in particular by Street Child's Senior Finance Manager for West Africa, Africa Finance Director, Global Finance Director and HQ Finance team - as well as the Freetown-based Head of Sierra Leone / Liberia Programmes and Global Programmes Co-ordinator.
Part 1: Role Purpose:
The purpose of this role is to lead improvements in the financial management of Street Child of Liberia (SCoL), a national education and child protection organisation with nationwide presence and annual budget of up to $1m. The role holder will also manage Street Child’s financial reporting and compliance requirements in delivering programmes in Liberia.
The role will have dual reporting lines to Street Child’s West Africa Regional Finance Manager and Street Child of Liberia’s Country Director, with oversight of Street Child of Liberia’s finance team, and a close working relationship with SCoL SMT and Street Child’s Monrovia based Programmes Manager and Freetown based Head of Sierra Leone / Liberia Programmes.
The role provides financial oversight of programmes in Liberia, facilitating accurate and timely donor reporting, strong budget management and excellent record keeping. Key aspects of this role include: the development and implementation of robust financial management and reporting systems; strengthening the control environment and record keeping; empowering programmes and leadership teams to have strong financial management and grant management capabilities. The role also serves as a link between Street Child of Liberia and Street Child UK, delivering monthly requisitions, annual budget information and other information as required.
Part 2: Key Responsibilities:
1) Development and implementation of robust financial management and reporting systems to facilitate accurate donor reporting, strong budget management and transparency for budgeting. (40%)
- Ensure that all staff are using the QuickBooks finance system in place at Street Child of Liberia to provide accurate and timely recording of transactions – providing training, review, support and direct input as needed.
- Ensure that all month end processes are carried out in a timely manner including month end closure processes, bank reconciliations, balance sheet reconciliations, and generating reports
- Providing reliable donor reports, Budget vs Actual reports to the Director and Programmes staff to facilitate good planning and anticipation of any changes needed to programmes delivery.
- Ensure that donor expenditure is recorded accurately and finance reports are of high quality with full supporting transaction listings reconciled to the finance system and delivered to deadlines in accordance donor requirements. Report on all costs incurred both at Street Child of Liberia and Street Child HQ.
- Preparation of all donor reports, working with Partner Finance teams and programmes staff as needed to ensure that they are delivered on time and with appropriate sign off.
- Lead donor due diligence and donor audits by provision of information required.
- Provide input as necessary for all donor budget proposals, ensuring that costs requested are complete and reasonable seek approval for all donor proposal budgets before they are submitted to donors
- Facilitate the year end audit, over-setting the end to end of the annual audit process.
2) Strengthening the control environment and record keeping (30%)
- Review and assess the effectiveness of internal controls and recommend changes and improvements as required , and review any improvements in internal controls recommended by auditors or donors.
- Based on these reviews, devise a delivery plan to ensure that improvements are met, and support the delivery of that plan.
- Strong financial procedures are in place to accompany all payments and improvements are made to the payments system including in particular justifying the use of cash and advances.
- Ensure appropriate bank & cash management procedures are in place and operating effectively, including bank reconciliations for all accounts, cash counts and cash transfers to field sites.
- Ensure robust procurement processes are in place and being followed, working with the procurement team to make any changes needed and ensure that all staff are clear on the required procurement process.
- Developing Financial management tools, including policies and procedures as required.
- Ensure that monthly requisitions (the process for requesting monthly transfers from HQ) are robust, evidence based and submitted on time each month.
- upcoming up with an annual budget, approved in accordance with SC budget timetable, working with the Senior West Africa Finance Manager to develop consistent templates to use in each template.
- Regularly advise and provide support on other issues as the need arises.
3) Participate in finance related meetings and initiatives for all SCoL programmes, providing budget and financial guidance, including provision of training to colleagues (10%)
Objective:
- To ensure the smooth-running of the programme with respect to its financial obligations
Benchmarks:
- Compliance with the organisational procedures; quality of budget monitoring; quality of the budgets drawn up; quality of financial reports for donors; anticipation of financial problems
Activities:
- Provide BVAs every month by the 10th of M+1 of all contracts.
- Plan and lead the BVA analysis meetings every month before the 15th.
- Ensure coherency between the programme budget and the donors' budgets.
- Conduct the monthly, bi-annual and annual accounts closing operations · Raise programme teams' awareness of contractual budget and financial obligations.
- Analyse donor guidelines and inform the teams about these procedures and their application.
- Train programme teams in internal budget and financial management procedures so as to ensure a realistic budget, accurate expenditure codification and robust budgetary steering.
- Draw up and monitor cost allocation tables for office and staff costs.
- Check the budgetary monitoring of the funding schedule · Substantiate the financial accounts with regard to local legislation. Monitor and organise internal and external audits, assume the role of the auditor's primary contact in liaison with head office.
4) Managing the finance team (10%)
- Train the finance team.
- Manage and lead the finance team, fix objectives and review progress.
- Set up communication and coordination mechanisms for the team.
- Manage contractual monitoring (leave, end of trial periods, etc.) of finance team members; if necessary, co-validate disciplinary procedures with Operations Manager.
- Oversee finance team's career development: define training needs and provide guidance on professional development.
5) A liaison and link with Street Child UK Finance team to enable management of operations in Liberia (10%)
- Develop the annual budget for Liberia, which includes costs budget, programmes costs, cash flow forecasting.
- Enter Street Child of Liberia costs on the HQ finance system (Aqilla) and ensure that all monthly transfers to Street Child of Liberia are fully accounted for and reconciled.
Part 3: Person Specification
Attributes / Essential / Desirable / Education / Qualifications:
- Educated to degree level or higher
- Recognised Accountancy Qualification
- Degree in International Business Administration, finance or related field; or attendance at specific relevant training courses
- Experience and Knowledge
- 5 years post qualification experience
- Experience of implementing internal controls and finance procedures
- Experience of managing multi donor grants and good knowledge of donor compliance rules and requirements – in particular working with DFID, UN, EU, USAID
- Knowledge of development issues and concepts
Skills and Abilities:
- Extensive knowledge of finance & logistics policy within non-governmental organizations.
- Knowledge of computer applications and software finance packages –in particular Quickbooks and Aqilla or other “mid-tier” finance system.
- System design and implementation of finance software packages.
Other:
- Strong interpersonal, management and team work skills
- Ability to influence change in teams not directly managed
- A self-starter, capable of working independently and flexibly to a high level
- Fluent English –written and spoken
- Good communication and staff training / capacity building skills
The client requests no contact from agencies or media sales.