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The governance and policy manager is a senior strategic and operational role responsible for leading, coordinating, and strengthening all governance-related functions across World Physiotherapy. Reporting directly to the CEO, the role ensures the organisation consistently meets the highest standards of governance, compliance, transparency, and accountability, in line with its global mission and constitutional framework.
The postholder serves as a key advisor to the CEO, board, and leadership structures, ensuring governance systems are robust, efficient, and appropriate for an international membership organisation. The role works closely with member organisations (MOs), regions, and speciality groups to enhance governance practices, ensure policy alignment, and support coherent decision-making across the global network.
The role also contributes to organisational direction by actively participating in the development and implementation of the World Physiotherapy strategic plan and supporting alignment with regional and other strategic plans.
1. Governance leadership and oversight
- Lead, coordinate, and oversee all governance functions and activities across World Physiotherapy.
- Monitor and ensure compliance with the constitution, bylaws, policies, and applicable legal and regulatory requirements.
- Regularly review and update governance frameworks, systems, and processes to align with international best practices.
- Provide authoritative advice and interpretation on governance matters to the CEO, board, and leadership structures.
- Develop and implement governance improvement initiatives to enhance organisational effectiveness and accountability.
- Work collaboratively with the World Physiotherapy development and membership divisions to ensure organisational cohesion and effective delivery of the global mission.
2. Board and executive support
- Support and coordinate the development of high-quality board papers, briefings, and decision-support materials.
- Support the full lifecycle of board meetings, including agenda setting, documentation, logistics, and action tracking.
- Ensure timely circulation of clear, accurate, and structured information to support informed decision-making.
- Maintain and manage official governance records, including minutes, resolutions, and statutory documentation.
- Monitor follow-up actions and ensure implementation of board decisions.
3. General meeting (GM) management
- Plan, coordinate, and deliver all World Physiotherapy global and regional general meetings in accordance with constitutional requirements.
- Develop and manage timelines for GM preparation, including submission, review, and distribution of papers.
- Oversee the drafting and quality assurance of reports, motions, and official documentation.
- Ensure accurate recording of proceedings, decisions, and outcomes.
- Verify compliance with all procedural and constitutional requirements for general meetings.
4. Regional elections coordination
- Plan and oversee regional election processes, ensuring alignment with organisational rules, timelines, and standards.
- Develop and implement clear election procedures and guidance for regions in line with the constitution.
- Ensure elections are conducted transparently, fairly, and consistently across all regions.
- Provide advisory support to regional executive committees on governance and election matters.
- Maintain comprehensive records of election processes, results, and compliance.
5. Policy development and management
- Lead the drafting, review, and implementation of governance and organisational policies.
- Ensure policies are consistent, up to date, and aligned with strategic priorities and international standards.
- Provide expert policy advice and interpretation to the CEO, board, MOs, regions, and speciality groups.
- Establish and maintain systems to monitor policy implementation, compliance, and effectiveness.
6. Strategic planning and alignment
- Contribute to the development, implementation, and monitoring of the World Physiotherapy strategic plan.
- Support alignment between global strategy and regional and other relevant strategic plans.
- Provide governance input into strategic initiatives, ensuring alignment with constitutional and policy frameworks.
- Monitor and report on governance-related strategic objectives and outcomes.
7. Support to member organisations, regions, and specialty groups
- Provide expert governance and policy advice to MOs, regions, and speciality groups.
- Develop practical tools, templates, and guidance to strengthen governance capacity across the network.
- Facilitate knowledge sharing and promote best practices in governance globally.
- Respond to governance queries and provide timely, solution-oriented support.
8. Stakeholder engagement and communication
- Act as a central liaison on governance matters between the CEO, board, committees, and membership.
- Ensure consistent and transparent communication of governance processes, decisions, and requirements.
- Build and maintain effective relationships with internal and external stakeholders.
- Work closely with the communications and marketing team for the delivery of all key communications.
9. Continuous improvement and risk management
- Identify governance risks and develop mitigation strategies.
- Lead initiatives to enhance governance maturity and organisational performance.
- Monitor global trends in governance and advise on relevant improvements.
- Support organisational risk management processes related to governance and compliance.
Person specification
Education and qualifications
- Bachelor’s degree in law, public administration, governance, business administration, international relations, or a related field.
- Postgraduate qualification (eg master’s degree) in governance, public policy, law, MBA, or related discipline (desirable).
- Professional certification in governance, compliance, or company secretariat (eg Chartered Governance Institute or equivalent) is an advantage.
- Commitment to ongoing professional development in governance or non-profit management.
Essential experience and skills
- Extensive experience in governance, policy, or organisational management, preferably in an international or membership-based organisation.
- Strong knowledge of non-profit governance frameworks and best practices.
- Proven experience supporting boards and senior leadership.
- Experience managing complex governance processes (eg elections, general meetings).
- Excellent organisational, analytical, and problem-solving skills.
- Strong written communication skills with the ability to produce high quality formal documentation.
- Ability to work effectively across diverse cultural and geographic contexts.
Desirable
- Experience working with global professional associations or health related organisations.
- Familiarity with constitutional frameworks and regulatory environments in international organisations.
- Experience engaging with stakeholders across multiple regions.
Personal attributes
- Highly organised, proactive, and detail oriented.
- Strong integrity and commitment to transparency and accountability.
- Collaborative, diplomatic, and skilled in stakeholder management.
- Ability to manage multiple priorities in a fast-paced environment.
- Strategic thinker with a practical, solution oriented mindset.
Impact of the role
This role is critical to ensuring World Physiotherapy operates with excellence in governance and policy. The governance and policy manager supports effective decision-making at the highest level, strengthens organisational credibility, and contributes to a cohesive, well-governed global network aligned with its strategic objectives.
Only candidates invited for interview will be contacted.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Purpose of the Role:
The Senior Research, Policy and Influencing Manager will play a pivotal role in driving Cerebra’s mission to influence national and local policy and practice. You will lead on the translation of research into actionable policy recommendations, develop strategic partnerships, advocate for systemic change and influence, persuade and engage with policy makers to improve outcomes for children with neurological conditions and their families. Alongside this you will work with the Research and Information team on Cerebra’s research contracts and the development and dissemination of information.
This is a senior role requiring strategic vision, strong analytical and communication skills, and an ability to build influence across government, academia, and the third sector.
Key Areas of Responsibility:
1. Policy and Influencing
- Identify opportunities to influence national and local policy agendas, including legislation, guidance, and funding priorities related to childhood disability and neurological conditions.
- Develop accessible and compelling policy briefings, consultation responses, reports, speeches, and presentations for a range of stakeholders, including MPs, government officials, sector partners and the public.
- Monitor policy developments across the neuro-diverse landscape and lead on timely, evidence-led responses.
- Analyse data, trends and policy developments to produce insights and recommendations.
- Translate complex ideas into clear, persuasive communications that support positive change.
- Ensure our policy positions reflect the real experiences and insights of the neuro-diverse children and families we support.
- Develop and deliver Cerebra’s policy and influencing strategy, ensuring alignment with organisational goals and research priorities.
- Develop and deliver influencing campaigns in partnership with Communications team.
- Work closely with the Communications Team by contributing to the drafting of responses to media enquiries on our policy and influencing work and act as the media contact if required.
- Liaise with the Legal Rights Team to assess the impact of current or proposed policies in terms of their actual or potential effects on children with neurological conditions at both national and local levels, and for their input into consultation responses.
2. Engagement and Relationship Building
- Build and maintain strong strategic relationships with decision-makers across government departments, policymakers, NHS bodies, local authorities, professional associations, and sector partners.
- Represent Cerebra at meetings and events, including engaging with MPs, civil servants, policy forums, advisory groups, and cross-sector coalitions and other key influencers, or brief the CEO or Directors if attending.
- Work closely with internal teams to ensure our policy and influencing work is grounded in practice and informed by those delivering services.
- Work closely with the Communications Team to ensure consistent, impactful messaging.
3. Research and Information
- With one of our Lead Research Officers leading, you will oversee the tendering process and delivery of our research contracts.
- Working with our Information Development Officer to ensure that we maintain our PIF Tick accreditation for our information resources.
- Carry out high-quality research and analysis.
- Use findings from Cerebra-funded and external research to produce policy briefs, consultation responses, and evidence-based recommendations.
- Alongside our Lead Research Officers carry out horizon scanning to identify emerging trends, challenges, and opportunities in child health, neurodiversity, and public service delivery.
4. Budgeting, monitoring and forecasting
- Working with the team and Director to set income and expenditure budgets for Corporate, Philanthropy, Legacy and Trust & Foundations to assist with any funding applications.
- Monitoring and reporting on income and expenditure and KPIs throughout the year.
- Providing quarterly income and expenditure re-forecasts.
- Ensuring all relevant information is recorded in line with charity, fundraising and data legislation and best practice.
5. Line Management
- Line management responsibilities for a small team, currently comprising of 3 staff.
- Be responsible for the day-to-day management of the team.
- Complete regular supervision and team meetings.
- Provide effective performance management to the team.
- Promote a positive and inclusive team culture aligned with Cerebra’s values.
6. General
- Monitor and evaluate the impact the areas of work that leading on.
- Support collaboration across the different Cerebra teams.
- Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work.
- Uphold Cerebra’s Data Protection Policy and all relevant confidentiality and safeguarding policies.
- Carry out any other reasonable duties in line with the needs of the team and organisation.
Please see attached job description for person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
We are the leading kinship care charity supporting more than 15,000 kinship carers across England and Wales each year. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to. They care for more than 141,000 children in England and Wales, double the number in foster care, but feel isolated and need help. By supporting, advising and informing kinship carers, and campaigning together for fairer services, we are changing lives and changing the system.
Kinship’s peer support and community work, supported by Department for Education funding, helps kinship carers feel connected, less isolated and better supported by building local, carer-led peer support groups and strengthening wider community networks.
Our delivery model prioritises proactive outreach and sustainable growth through a volunteer model.
The team works in communities to bring kinship carers together, support and train volunteer group leaders, and grow groups to a point where they are sustainable and independent (ideally within 6 months). Sustainable means able to thrive without direct staff involvement or attendance. A central ‘Hub’ team then provides ongoing remote support, training and connection.
This role provides the operational grip to plan, deliver and continuously improve this work, while evidencing impact through robust data monitoring, reporting and clear storytelling.
Key responsibilities include:
-
Accountable for the set-up, growth and transition of peer support groups to independence supported by the Hub, using clear milestones and support plans.
-
Responsible for ensuring volunteer group leaders have high-quality training, guidance and ongoing coaching to deliver safe, supportive peer spaces.
- Responsible for embedding strengths-based, trauma-informed approaches and clear boundaries across all peer support activity.
- Responsible for managing external delivery partners or commissioned provision to support growth in specific communities, ensuring quality and delivery to agreed standards.
- Accountable for the identification and nurture of new group leaders and volunteers, ensuring groups are welcoming, accessible and inclusive.
- Accountable for ensuring a proactive outreach approach that builds relationships with kinship carers and local partners, prioritising under-served areas and communities, ensuring that learning is captured and shared across the team to build further confidence and competence in supporting under-served communities (minoritised ethnic kinship carers).
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Essential requirements include:
- Experience leading peer support, community development, volunteering or relational support services at scale.
- Experience of project management.
- Experience of evaluating the impact of services and projects.
- Proven track record of growing and sustaining community-based groups or networks, including supporting leaders and volunteers to independence.
- Experience embedding strengths-based, trauma-informed approaches, with clear boundaries, risk management and inclusive practice.
Key dates:
- Application deadline: Monday 20 April 2026, 9am
- First interview: Wednesday 29 or Thursday 30 April 2026 (online)
How to apply:
Please apply for the role of Planning and Delivery Manager by sending a CV and cover letter (max 2 pages). The deadline is 9am on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons.
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
• Please tailor your CV to highlight how your experience aligns with the essential requirements for this role.
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack.
• Keep your cover letter clear - use bullet points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Job Title: Communications Manager
Location: Remote
Salary: £38,000 per annum
Reporting to: Head of Fundraising and Communications
Responsible for: Marketing and Communications Coordinator
Hours: 35 hours per week
Contract: Full time, permanent
GFS is seeking a strategic, proactive and values-led Communications Manager to lead the delivery of our communications function and elevate our profile across audiences and platforms. The role will support the shaping and delivery of a communications strategy that amplifies our voice, showcases our impact, and builds trust and engagement with our community. You’ll work across all areas of the organisation to coordinate messaging, manage risk and lead communications activity that reflects our feminist values and purpose.
The Communications Manager will oversee digital content, media relations, marketing and digital fundraising campaigns, working in close collaboration with the CEO, Leadership team and wider team. You will line-manage the Marketing and Communications Coordinator, ensuring high-quality content, storytelling and messaging are delivered consistently across all channels.
Please see the attached documents for more information and details on how to apply.
Timeline
- Closing date for applications midnight on Sunday 26 April 2026
- First stage interviews w/c 11 May 2026
- Second stage interviews TBC May 2026
How to apply
To apply for this role, please submit the following documents:
- An anonymised CV Please remove your name and any other personal identifying details.
- A personal statement Your personal statement should respond directly to the three application questions listed below. Please keep within the stated word limits.
- The optional diversity monitoring form This is not seen by the hiring panel and is entirely voluntary.
Please send all documents by midnight on Sunday 26 April 2026
Your personal statement should address the following three questions:
- GFS is a feminist, values led organisation. Please tell us about a time you shaped or delivered a communications approach that reflected specific organisational values. What was your role, what actions did you take, and what impact did it have?
(300 words max) - Describe a situation where you identified or managed a communications risk (e.g., media issue, sensitive messaging, reputational challenge). What steps did you take, who did you work with, and what was the outcome?
(300 words max) - Tell us about a digital communications or fundraising campaign you developed or led. How did you use audience insight to shape it, what channels or methods did you use, and what results did it achieve?
(300 words max)
The client requests no contact from agencies or media sales.
About This Job
This role provides maternity cover for the First Aid Manager within the Cadet Activity team and is responsible for overseeing the delivery and governance of first aid training across the Army Cadets. The post holder will ensure that first aid provision aligns with national governing body requirements, maintain qualification records on the Cadet MIS, and provide expert guidance to volunteers delivering training. The role also involves acting as an Internal Quality Assessor, supporting syllabus development, and promoting first aid provision both internally and externally. In addition, the position supports national training delivery, quality assurance, and the effective management of first aid activities, ensuring safe, consistent and high-quality training opportunities for cadets and volunteers across the UK.
Essential Skill
· Excellent written and verbal communication skills
· Strong organisational and planning skills
· Ability to build effective working relationships with internal and external stakeholders
· Budget management and financial monitoring skills
· Information gathering, analysis and problem-solving skills
· Ability to provide subject matter expertise and guidance on first aid training and governance
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and the head office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Thursday 16th April 2026.
Interviews will be expected to be held shortly after.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
We are looking for an inspiring Support Services Manager to lead our supported housing schemes, ensuring high‑quality, person‑centred support for women and children across our services.
If you are passionate about transforming lives, improving service quality and leading dedicated teams — we’d love to hear from you.
About the Role
As Support Services Manager, you will:
Lead and develop high‑quality support services
- Provide operational leadership across supported housing schemes
- Ensure trauma‑informed, person‑centred support plans and risk assessments
- Monitor KPIs, contractual compliance and service performance
- Drive service improvement and co‑production with clients
Manage, motivate and develop staff
- Line manage Support Workers and Volunteers
- Ensure supervision, training and performance management
- Support recruitment and staff development across the region
- Build a strong, motivated and skilled team
Champion safeguarding & risk management
- Act as a safeguarding champion across supported housing
- Ensure robust risk assessments, incident reporting and GDPR‑compliant records
- Support staff to maintain the highest safeguarding standards
Ensure housing & compliance excellence
- Work closely with Estates teams to maintain safe, compliant accommodation
- Support quality improvements across physical properties and service delivery
Build impactful partnerships
- Liaise with local authorities, commissioners, health partners and referral agencies
- Represent Life at case conferences, multi‑agency meetings and contract reviews
- Identify and respond to new referral opportunities
Drive quality, governance & reporting
- Produce performance reports and maintain audit readiness
- Support strategic growth and contribute to the department’s business plan
- Promote Life Charity within local communities and public forums
Manage budgets & resources
- Monitor expenditure and support resource planning
- Support with funding bids and service redesign
- Work with finance teams to ensure clients receive appropriate financial support
We’d love to hear from you if you have:
Essential experience & skills
- Experience managing or delivering support and/or care services
- Understanding of supported housing and estates management
- Strong knowledge of support planning, risk assessment and safeguarding
- Excellent communication skills with the ability to engage at all levels
- Strong organisational, leadership and problem‑solving abilities
- Ability to work independently, handle pressure and prioritise workloads
- Commitment to equality, diversity and inclusion
- Full UK driving licence
Desirable
- Relevant housing qualification (e.g., CIH Level 4)
- Experience working in a charity environment
- Experience in troubleshooting or service improvement roles
- Good strategic awareness
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include:
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values :
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Salary: £34,000 per annum
Hours: 35 hours per week over 5 days
Location: Home Based with Extensive Travel across the Midlands and South East England
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
About This Job
This is an exciting training role in Army Cadet Headquarters responsible for assuring that First Responder training supported through ACCT UK for the Army Cadets is delivered in accordance with appropriate national governing bodies or appropriate awarding bodies, and that the appropriate qualifications are recorded on Westminster.
We are looking for a training professional to bring their skills, enthusiasm, and personal credibility to the team and lead on medical planning policy, process and assurance being completed.
Essential Skill
· Be an experienced trainer with a minimum of a Level 4 Teaching Qualification
· Evidence of continuing personal and professional development
· Have knowledge of the requirements of awarding bodies for the delivery of first responder
· Have a sound understanding of the role of medical support in the Army Cadets.
· Understand the legislative requirements for First Aid provision as set out by the HSE.
· Demonstrable success in establishing effective working relationships across a range of organisations at all levels
· Excellent written and verbal communication skills
Please refer to the attached Job Description for further information.
Our charity
ACCT UK is a national youth charity dedicated to improving the life chances of young people. The Combined Cadet Force Association (CCFA) is a charity dedicated to the promotion of the ideals and activities of the Combined Cadet Force in schools. Together we want to ensure that every young person has the opportunity to learn new skills, build confidence and be inspired through their cadet experience.
We want to develop the youth leadership and training abilities of adult volunteers whilst also helping young people to access cadet activities through fundraising, grant-making, developing new resources and direct support.
We strongly believe that everyone benefits when you help young people to develop their character and values through activities that stretch and mature them. We also know that when young people engage with others at a range of levels in their communities it builds confidence and improves empathy for other’s lives.
Who we are
By joining ACCT UK you will help us to reach more young people and make a greater difference and we look forward to working with you. We actively promote and encourage you to explore ideas that improve all aspects of the charity’s work in pursuit of its charitable aims.
The charities are proud of our diverse teams, with people on different working patterns, from different backgrounds and at different life-stages. Our experience has taught us that having people with different perspectives and different lived experiences leads to better outcomes for our beneficiaries. If you are wondering if our organisation is for someone like you, the answer is yes! Please apply and explain how you, your experience, your talent and your potential are the right fit for this role.
What we can offer you
In addition to your salary, we offer all staff:
· Flexible working arrangements (you agree a working pattern with your line manager).
· The ability to work both from home and from our Aldershot office.
· Personal Accident Insurance, including loss of earnings cover and death benefit.
· 15 days of sick pay in any 12-month period (after 12 months employment - pro-rata for part time staff).
· A contributory pension scheme (you contribute at least 5% and we will contribute 10%).
· Good leave allowances (which are offered pro-rata for part time staff):
o 20 days annual leave plus Bank Holidays.
o Additional privilege leave, on set days each year, such as between Christmas and New Year.
o An additional five days of volunteering leave.
· Support for qualifications and personal development.
· Employee Assistance Programme.
· Season ticket loan.
· Railcard (if you are eligible)
· A caring and supportive team environment.
How to apply
Please send a CV and Cover letter that details how you meet the requirements of the job description by 2359hrs by Sunday 26th April 2026.
Interviews will be held in person during the week commencing Monday 11th May 2026.
While AI tools can be beneficial, we value the personal touch and authenticity in job applications. We encourage you to highlight your unique experience, knowledge, skills, and abilities, ensuring all information is accurate. Please use AI tools responsibly and with integrity throughout the application and selection process.
Please note that as a charity dedicated to improving the lives of young people, we require staff to make a declaration about any relevant convictions, undergo a Disclosure and Barring Service check, Right to Work check and a Baseline Personnel Security Standard (BPSS) check (one of the requirements being that applicants must have been resident in the UK for 3 years). In addition, we will follow up references.
Please be advised that this position may close earlier than the stated deadline if a sufficient number of high-quality applications are received. To ensure your application is considered, we strongly recommend submitting it as soon as possible. Candidates will be notified of the next stage in the recruitment process if they are shortlisted.
Army Cadet Charitable Trust (ACCT) UK aims to give all young people the opportunity to develop and achieve through Army Cadets activities.



The client requests no contact from agencies or media sales.
We are seeking a dynamic Head of Housing Support to lead our national Housing Support Services, ensuring clients receive exceptional, trauma‑informed care in safe, compliant and high‑quality homes. This is a pivotal role that influences service delivery, operational performance, and the long‑term vision for Life’s housing provision.
As Head of Housing Support, you will:
Lead & Inspire
- Provide strategic leadership for Housing Support Services across the UK.
- Manage and motivate Support Services Managers and Tenancy Sustainment Officers to deliver outstanding client‑focused support.
- Embed a culture of collaboration, high performance and trauma‑informed practice.
Drive Operational Excellence
- Oversee the implementation of the Housing Strategy, ensuring the safety, compliance and quality of all homes.
- Work closely with the Estates Team to maintain high housing standards and meet regulatory obligations.
- Oversee tenancy management, rent setting, arrears management and income recovery.
Shape the Future
- Influence policy, develop best‑practice procedures and contribute to organisational strategy.
- Build strong partnerships with local authorities, housing developers and external stakeholders.
- Represent Life at networking events and act as an ambassador for the charity.
Lead with Purpose
- Champion safeguarding, ensuring training, oversight and adherence to all safeguarding policies.
- Produce reports and KPIs for the Board, Senior Leadership Team and Operational Leadership Team.
- Support the financial sustainability of the Housing department, including budget management and cost‑saving initiatives.
About You
We’re looking for someone who is:
- A values‑driven leader committed to Life’s mission and vision.
- Experienced at senior management level within supported housing (multi‑million‑pound scale desirable).
- Skilled at leading high‑performing teams and developing individuals.
- A confident communicator with excellent relationship‑building and presentation skills.
- Knowledgeable in tenancy support, housing compliance, safeguarding and quality service delivery.
- Highly organised, strategic, creative and able to work under pressure.
- Passionate about trauma‑informed practice and delivering outstanding client outcomes.
Relevant housing or management qualifications (such as CIH Level 4) are desirable but not essential with strong experience.
About Life:
Life is a national pregnancy support charity that helps over 60,000 people a year. Through our services, we help people – whoever they are – to meet pregnancy or pregnancy loss with courage and dignity so they can flourish.
Our services include
- Supported housing and community support
- Counselling and skilled listening
- Free pregnancy tests and baby supplies
Our values
All our work is underpinned by the following universal human values:
- Humanity – All people are special and equal
- Solidarity – We’re with you and for you
- Community – We’re better together
- Charity – Doing good for one another
- Common good – Building a better world
Information about the role:
For further information, please see the attached job description.
Please note, driving licence and own vehicle are required.
Salary: £45,655 per annum
Hours: 35 hours per week, 5 days per week
Location: Home Based with Extensive Travel across Midlands and South East
Benefits
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Extra annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
The Woodland Trust is looking for a Forestry and Harvesting Manager. The Forestry and Harvesting Manager is a key role in Wales which will work alongside our Site Managers for the Woodland Trusts Wales Estate. The role will be responsible for implementing and supporting the planning, preparation and delivery of harvesting and forestry operations. This will include infrastructure projects across the Wales Estate.
A company vehicle will be provided for this role. Please note that out Company Vehicle Policy is also under review as part of our Job Families and Contract Review project, so the eligibility criteria therein are subject to change in due course.
The Role:
- This role is a key role in Wales which will work alongside our Site Managers for the Woodland Trust Wales estates. The role will be responsible for implementing and supporting the planning, preparation and delivery of the harvesting and forestry and tree safety operations and will include some infrastructure projects across the Wales region.
- Actively plan, specify, tender, procure and supervise the implementation of contacts on the estate to the highest professional standard, ensuring full compliance with our FSC certification and following the Woodland Trusts Health and Safety policies and procedures.
- You will conduct qualitative standards, mapping, timber mensuration, tree inspections, tree safety management and other data gathering to support the delivery of operations throughout the estates.
- Engage with internal and external stakeholders, local communities, partners and volunteers to discuss plans and projects to allow the opportunity for them to share their views.
- You will be responsible for identifying opportunities to streamline procurement of services and increase efficiency through packaging works into multi-site and multi-year contracts.
- Project manage a range of projects and programmes ensuring they are completed to a timely manner and to a budget. working with external partners and a cross-departmental team of foresters, people engagement specialists, communications specialists and funders.
- This is a homebased role, requiring regular travel across a wide area, mainly Wales but also across the UK, sometimes to remote locations. Occasional travel to regional offices and overnight stays will be required.
- This is a fixed term contract until August 2028.
The Candidate:
- Experience in managing forestry and land on sites of high conservation importance with experience in writing and reviewing harvesting plans.
- Experience in carrying out inspections, managing tree safety and dealing with tree pests and diseases, such as Ash Dieback, and dealing with issues appropriately as they arise.
- Understanding of planning consents, felling licenses, access agreements, EPS, EIA’s and other species consents.
- Strong communication skills, both written and verbally, being able to communicate with both internal and external stakeholders, local communities, corporate organisations, partners and volunteers to gains opinions on projects.
- Strong project management skills with the ability to coordinate multiple workstreams, contracts and contractors and deliver projects on time and to a budget. You’ll have a positive approach and be able to prioritise, manage your own time and meet targets to tight deadlines.
- Understanding of FSC certification, UKWAS, CDM regulations and practical issues faced when managing woodland.
- Hold a HND/Degree level in forestry, land management or other related field or significant demonstrable experience
- This role requires regular travel around the Wales region. A full driving licence is required. A commercial vehicle is provided with this role.
Benefits & Wellbeing: Joining our team means you'll be a big part of tackling environmental and climate issues. We take good care of our employees, offering support and training opportunities. We also offer:
• Enhanced Employer Pension
• Life Assurance
• Flexible & Hybrid Working Options
• Generous Annual Leave
• Enhanced Parental Pay
• Employee Assistance Programme
About Us: The Woodland Trust is the UK’s leading woodland conservation charity. We want to see a world where trees and woods thrive for people and nature. The Trust engages and inspires people to make their difference tackling the nature and climate crisis helping protect, restore and create our vital woods and trees.
Commitment to Diversity & Inclusion: To achieve our vision of a world where woods and trees thrive for people and nature, we need to better reflect society and the communities we work in. All people, no matter their background, identity, ability, or circumstance, should benefit from trees. People of colour and disabled people are currently under-represented across the environment and conservation sector. If you identify as a person of colour and/or disabled, we particularly encourage you to apply. Please contact us to discuss any additional support or adjustments you may need to complete your application.
Application Advice: For fairness we keep our candidates’ personal details hidden from the hiring managers, and we do not ask for your CV at application. Make sure that your Personal Statement clearly shows how your skills and knowledge link to the specifications in the job description and you share with us your passion for the role.
Acceptable Use - Artificial Intelligence (AI): We understand that candidates may choose to use AI tools to support their job applications-for example, to help structure or edit written responses. We welcome the use of AI in this way, particularly where it helps improve accessibility, such as for neurodivergent applicants. However, we ask that any information submitted reflects your own experience, skills and understanding. During interviews, candidates are expected to respond independently without the use of AI tools.
Apply Now: If you're ready to make a difference and grow with us, send in your application today. We might close the job opening early if we get a lot of applications, so it's a good idea to apply soon. If we do close the advert early, and you have an application in process, we will email you prior to closing to give you time to complete.
Interviews will be held via Microsoft Teams.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Kinship
We are Kinship. The leading kinship care charity in England and Wales. We’re here for kinship carers – friends or family who step up to raise a child when their parents aren’t able to.
Together, let’s commit to change for kinship families.
About the role
The Senior Advice Worker – SEND will be the specialist and subject expert in Special Educational Needs and Disabilities and kinship care. You’ll provide 1:1 advice directly to kinship carers on all issues that impact on their caring role.
You will often be supporting kinship carers in high crisis. It will be part of your job to calm a situation quickly and support people to communicate what they need so you can provide personalised in-depth advice.
You’ll provide advice by phone, video calls and email, but you’ll also need to be able to respond to text, WhatsApp and online chat and other channels as we develop the service.
You’ll specialise in providing advice and information to enable kinship carers to support children with SEND needs, including speech, language and communication difficulties, social, emotional and mental health challenges, specific learning difficulties, and autism.
This will include advice and casework to support kinship carers to navigate the education system, understand Education, Health and Care Plan processes and access support from schools, children’s services and CAMHS.
As subject expert, you’ll provide expert input to the development of written information and resources and the development and delivery of specialist training for kinship carers.
Key responsibilities include:
- Respond to enquiries through a range of incoming channels. This includes taking calls on our advice line, as well as responding to enquiries submitted through our website, via internal referral or other channels.
- Provide high quality advice and information to kinship carers on their rights, entitlements and responsibilities in relation to welfare benefits, local authority allowances, support from children’s services, relevant legal orders, sources of educational, parenting and legal support and other issues that may be required.
- Assess vulnerability and risk to prioritise and respond to kinship carers’ issues in a timely manner.
- Research individual cases and identify possible courses of action.
- Address all safeguarding concerns in line with policy.
- Facilitate access to our advice service for people with diverse needs, e.g. by using appropriate translation services or assistive technology.
- Adapt communication style to respond appropriately to differing needs.
- Provide advice in a format that is manageable and understandable for the individual kinship carer.
- Apply agreed Kinship models of practice as appropriate, e.g. taking a trauma-informed approach.
- Provide specialist advice and casework on SEND-related issues. This may involve:
- providing additional advice or support to enable a client to take action
- undertaking follow-up action on behalf of the client to move the case on, e.g. negotiating with third parties
- taking on complex casework to pursue significant outcomes for the client or strategic impact for all kinship carers
-
Proactively update colleagues across Kinship on relevant updates in the SEND landscape, providing guidance to teams.
-
Work closely with training colleagues to develop, create and occasionally lead training sessions to support kinship carers to navigate the SEND system.
Essential requirements include:
-
Minimum of 2 years’ recent experience of delivering in-depth advice work on complex social welfare legal issues (e.g. benefits, housing, education or social care) to members of the public.
-
Experience of giving both telephone and written advice.
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Either significant knowledge of and expertise in the SEND system and SEND-related issues, with the ability to develop expertise in kinship care advice; or, Significant knowledge of and expertise in kinship care advice, with substantial knowledge of SEND-related advice issues and the ability to become an expert in SEND advice for kinship carers.
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A demonstrable knowledge of relevant sources of advice and information.
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Knowledge and evidence of good understanding of safeguarding issues and good practice.
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Proven understanding of the importance of confidentiality and a non-judgmental approach.
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Experience and confidence in development of resources
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Experience of effective management and supervision of staff, projects and/or services.
-
Experience using Case Management Systems and/or Customer Relationship Management (CRM) platforms.
What we offer you:
- Flexible working - we understand how important it is to balance family and work life.
- 30 days annual leave, plus bank holidays (1 April to 31 March) pro rata (3 to be taken at Christmas shutdown)
- Employee Assistance Programme (24/7 confidential advice line and counselling)
- Charity Worker Discounts.
Key dates:
- Application deadline: Monday 20 April 2026, 12pm
- First interview: w/c 4 May 2026 (online)
- Second interview: w/c 11 May 2026 (if required)
How to apply:
Please apply for the role of Senior Advice Worker - SEND by sending a CV and answering the questions below. The deadline is 12pm on Monday 20 April 2026. Any applications arriving after the closing date will not be considered for shortlisting unless there are exceptional reasons. Please ensure you have read the application timelines.
Please provide a cover letter answering the following 4 questions (up to 250 words per answer):
- Give an overview of how your experience, qualifications and training equip you for the role of Senior Advice Worker - SEND.
- Explain why you want to work for Kinship.
- What are the key skills and personal attributes that you would bring to the role?
- What do you see as the most significant advice issues confronting kinship families navigating the SEND system?
Kinship is committed to championing equality, diversity and inclusion. We believe our work is greatly enhanced by the varied backgrounds, experiences and views represented within our teams. We aim to create inclusive teams, celebrate differences and encourage everyone to join us and be their true self at work. We therefore encourage applications from anyone who fits our values, whatever their religion or belief, sex, gender identity, race, age, sexuality or disability and are actively seeking candidates that can bring real innovation and commitment to us.
Some tips for your application:
• Make sure you’ve read the job description and the essential requirements – make sure your application reflects those points in the requirements very clearly.
• Tell us why you want to work for Kinship. We’re interested in working with people who share our values. You can read about our values in the job pack.
• Keep your response clear – use bullets points and short paragraphs if that helps. It will help the recruitment team to focus on your knowledge, skills and experience.
• Don’t go over 2 pages on your covering letter and ensure you answer all the questions
• Please do not use AI tools like ChatGPT to produce your answers. We use software to check, and your application will be rejected if you do.
We support kinship carers in their homes and communities, giving advice and helping them work through problems to find the best way forward.



The client requests no contact from agencies or media sales.
Job Title:
Senior Legal Rights Team Manager
Department/Responsibility for:
Legal Rights Team
Line management of 3 employees
Reports To:
Director of Research and Support Services
Purpose of the Role:
Due to an ambitious strategy to increase our reach and revenue by 2027, and increasing demand for our legal services, we are ready to welcome an experienced Senior Legal Rights Team Manager to our Legal Rights Team.
We are looking for an experienced and organised individual to lead the delivery of our high-quality legal rights service, managing a team to ensure our services and support comply with regulatory obligations and remain up to date with the latest legal updates. This includes casework supervision within the team as well as managing your own caseload. The legal focus of the team’s work is within the health and social care field.
In addition, you will need to support the Director of Research and Support Services in managing our external relationships, evaluating and monitoring our service, devising and delivering training and supporting research and marketing activity. Additionally, you will use casework evidence to inform the Charity’s wider policy and advocacy strategies to achieve systematic change.
To be a success in this role, you should be an excellent communicator, proactive, flexible, highly organised and able to meet deadlines. This is a challenging but well-supported role, where you can make a large, career-defining impact for Cerebra and the children and families that we serve.
Key Areas of Responsibility:
1. Team Management and Supervision
- Provide effective, remote line management, support and performance management to direct reports to help them maximise their potential and effectiveness.
- Ensuring that knowledge, training and skills are maintained within the team, with a particular focus on legal knowledge and expertise.
- Conducting inductions, performance management and ensuring casework supervision.
- Provide practical and person-focused coaching support to the Legal Rights Team.
- Ensure there is a continual culture and focus on learning and development and wellbeing.
2. Culture & leadership
- Work to continue the development of a strong, person-centred, empathetic, supportive and inclusive culture at Cerebra.
- Build on excellent relationships between different teams and directorates for each other’s and Cerebra’s overall strategic goals and objectives
- Collaborate across departments to align partner activity with service delivery and communications.
- Contribute to strategic, organisational and cultural development.
- Champion innovation, growth mindset and learning from failure.
3. Legal Casework
- Oversee and supervise casework around health and social care legal entitlements.
- Manage referrals to the Legal Rights Service and triage new cases.
- Ensure that casework is managed in a timely, appropriate and compliant manner.
- Undertaking a personal caseload, including complex cases.
- Ensure all cases are handled in a timely manner - compliantly, effectively and ensuring quality standards are adhered to.
- Develop and maintain legal information products.
- Providing reports to the Director Group and Trustees where required on service performance, legal trends and key performance indicators.
- Use any common occurring problems that arise from the casework to feed into developing further research work into the area of health and social care.
4. Policy and Advocacy
- Utilise insights and data gathered from casework to identify systematic issues/updates and contribute to Cerebra’s policy and advocacy strategies.
- Collaboration and supporting the Senior Research, Policy and Influencing Manager to ensure insights and data trends identified from casework are appropriately actioned and communicated.
- Use knowledge, experience and legislative updates to influence wider policy changes.
5. General
- Monitor and evaluate the impact of the Legal Rights Team.
- Build and develop relationships with similar charities/organisations.
- Analyse trends in the area of health and social care law that can feed into future research projects.
- Develop and deliver Cerebra’s legal rights strategy, ensuring alignment with organisational goals and research priorities.
- Support collaboration across the different Cerebra teams.
- Experience using Client Relationship Management (CRM) systems or similar digital tools for recording and tracking work.
- Uphold Cerebra’s Data Protection Policy and all relevant confidentiality and safeguarding policies.
- Carry out any other reasonable duties in line with the needs of the team and organisation.
Please see attached job description for person specification.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Senior Business Support Officer
Finance & Operations | Remote (UK-based)
Salary: £40,000 per annum
Hours: Full-time (35 hours per week)
Location: Home-based with occasional paid travel to London
Contract: Fixed Term Contract until 30 June 2028 (with potential for extension)
Join Population Matters
We are a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources; to inspire and engage with others to find, share and promote ways to make our vision reality as quickly as possible.
As we enter an exciting new phase of growth and influence, we’re looking for a highly organised and proactive Senior Business Support Officer to play a key role in supporting our operations.
About the Role
This is a pivotal position at the heart of the organisation. You will provide high-quality operational, governance, and administrative support, ensuring we run efficiently, compliantly, and in line with best practice. You’ll work closely with senior leadership, the CEO, and the Board of Trustees, acting as a central point of coordination across teams.
Key Responsibilities
- Governance Support
- Orgnisational planning and policies
- HR support
- IT support
Apply Now
If you’re ready to play a vital role in a purpose-driven organisation and help shape a more sustainable future, we’d love to hear from you. Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Closing date: Tuesday 14th April 2026 at 11:00
Population Matters is an inclusive and diversity-friendly employer. We are committed to equality, diversity and inclusion across everything we do. We welcome and encourage applications from people of all backgrounds and do not discriminate based on disability, race, colour, ethnicity, gender, religion, sexual orientation, age and all other categories protected by law. Please refer to our full EDI statement attached with this advert.
Thank you for your interest in Population Matters.
#Senior Business Support Officer #Business Support #Governance #Senior Governance Officer
Please submit a CV (not more than 3 pages) and answer the application questions explaining your interest in this role and how you meet the criteria in the Person Specification. A cover letter is not required.
Important Information
• This is a UK-based role
• Applicants must have the Right to Work in the UK
• We are unable to offer sponsorship
The client requests no contact from agencies or media sales.
Retail Regional Business Manager – Region 1 (Midlands, Kent, South Coast)
Service: Retail
Salary: £32,365 plus £480 home working allowance, per annum
Location: Home-based with regular travel throughout Region 1 (covering shops in Evesham, Hythe, Meads, Seaford, Warwick, and Whitstable); overnight stays as appropriate
Hours: 37 hours per week (full-time)
Contract: Permanent
Family Action & the Role’s Impact:
At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.
We see first-hand the power of family to shape lives, for better or worse, so we speak up for the
importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.
This is an exciting opportunity for a dynamic and driven Retail Regional Business Manager to play a pivotal role in leading the success and growth of our Community Shop network. You will champion high-quality retail operations across your region, inspire and develop Community Shop Managers, and cultivate strong, positive relationships within local communities. With a focus on commercial performance, brilliant customer experience, and exceptional people leadership, you will help shape the future of our shops and strengthen their impact. This role offers the chance to influence strategic direction, support new store developments, and contribute meaningfully to Family Action’s mission and values while growing your own leadership and retail management expertise.
Main Responsibilities:
- Provide direct line management to Community Shop Managers, ensuring clarity of objectives and accountability and assist them in the day-to-day running of their stores.
- Maximise income from the Community Shops in the region by tightly managing expenditure and being innovative in income generation.
- Conduct regular shop visits to monitor performance, provide feedback, and document findings in visit reports.
- Develop and execute an annual business plan for the region and the individual Community Shops.
- Assist with the preparation of budget forecasts and monthly reporting.
- Monitor retail budgets, track expenditures and flag variances.
- Ensure compliance with health and safety, financial control, and all operational policies and procedures.
- Process Shop Teams’ petty cash claims and expenses and sign-off timesheets.
- Work with Recruitment and HR teams to fill vacancies and support Community Shop teams.
- Maintain staff and volunteer records – particularly around absence tracking and training logs.
- Work with and support Shop Teams to achieve financial targets.
- Keep up to date with developments in the charity retail sector at the local and national level and use this information to help grow the business.
- Support the Shop Teams in embedding the shops in their local communities.
- Allocate resources within the region and share best practices across the shops to maximise opportunities to achieve budgets.
- Serve as a liaison between Shop Teams and the wider charity.
- Deliver inductions, coaching, and training to Community Shop Managers and Shop Teams.
- Promote a positive image for Family Action among your team.
- Lead on creating high-performing cultures with a focus on customer service, operational excellence, financial control, and delivering budgets and targets (both financial and Gift Aid).
- Maintain P&L accountability for the region, controlling costs and monitoring budgets.
- Contribute to the development of the national Retail Strategy.
- Support on new site acquisitions, refits, and disposals in the region as required.
- Act as a key member of the Retail Senior Leadership Team, supporting strategic decision making.
- Uphold Family Action’s Health & Safety and Data Protection policies, reporting issues promptly.
- Promote and embed Family Action’s Equality & Diversity principles in all work.
- Adherence to Family Action’s Safeguarding policies and processes.
- Work flexibly to meet the needs of the service, visiting shops a minimum of once per month and overnight stays as required.
Main Requirements (for details check the job description and person specification):
- Experience in managing multiple retail locations and teams
- Experience in charity retail or community-based initiatives
- Experience in P&L management
- Proven ability to deliver against financial targets and control costs
- Strong leadership and people development skills
- Excellent communication and stakeholder engagement skills
- Ability to work cross-functionally with other charity functions
- Proficient in Microsoft Office and retail management systems
- Full UK driving license and willing to travel
- Excellent commercial awareness and financial acumen
- High levels of organisational skills and attention to detail
- Competence in using EPOS systems
- Ability to work under pressure
- Strong problem-solving and decision-making abilities
Benefits:
- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays (pro rata)
- up to 6% matched-pension contributions
- enhanced paid sick leave and paid family leave provisions
- eye care and winter flu jabs vouchers
- cycle to work scheme
- investing in your professional development with ongoing quality training and career development opportunities
We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.
To Apply:
· Click the ‘Apply’ link below and fill out our digital application form
· Closing Date: 13th April 2026 at 23:59pm
Interviews are scheduled to take place virtually, with slots throughout the working day and early/late slots available.
All appointments with Family Action are subject to satisfactory Safer Recruitment checks.
Our commitment to Equality, Diversity & Inclusion:
We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.
We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates. We are committed to increasing the representation of these groups at Family Action because we know that greater diversity will lead to even greater results for families and children and we strive for our workforce to be truly representative of the diverse communities we support.
All candidates with a disability are welcome to apply under the Disability Confident Scheme and request priority consideration for an interview, provided they meet the essential criteria for the role.
To help remove financial barriers to working with us, we will reimburse reasonable travel costs if you are invited to attend an interview in person.
*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.
Family Action is an award-winning national charity working from the heart of local communities across England and Wales.



The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Action Medical Research is the leading UK-wide charity dedicated to funding vital research to help sick babies and children. We’re on a mission to save and change children’s lives through medical research, developing treatments, vaccinations and cures. A UK-wide charity, we’ve been funding medical breakthroughs for over 70 years, helping to beat polio, fight meningitis, prevent stillbirths and develop ultrasound scanning in pregnancy. Our work is now needed more than ever. To help achieve this, we are seeking to recruit an Individual Giving Officer (internally titled Direct Marketing Officer – Individual Giving) to join the Direct Marketing Team. In this exciting new role, you will support the delivery of our Individual Giving programme to help recruit and steward supporters through regular giving, lottery, payroll and cash giving programmes.
You’ll be responsible for creating compelling content that inspires people to support our work, while also working closely with suppliers and internal teams to ensure the smooth planning, delivery, and analysis of campaigns across multiple channels—including direct mail, face-to-face, and digital.
The ideal candidate will bring direct marketing experience, preferably within the charity sector, along with excellent creative and project management skills, and a genuine passion for helping to save and change children’s lives through medical research.
Action Medical Research funds a range of medical research, including genetic, stem cell and, in some cases, animal research. The use of animals is limited and only permitted where no alternative methods are available, and all research is conducted in accordance with strict UK regulations and welfare standards. The majority of the projects we fund do not involve animals. Full details can be found in our research policies on our website.
If you have not heard from us by 29 April 2026, then unfortunately, you have not been shortlisted for interview.
To apply, please submit your CV with a supporting statement showing how you meet the skills and experience outlined in the person specification.
If you have not heard from us by 29 April 2026, then unfortunately, you have not been shortlisted for interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CQC Registered Manager (Independent Living/Domiciliary Care)
Location: Remote – National
Contract: Full Time | Permanent
Salary: £33,000 - £35,000 per annum
Requirement: Full UK Driving Licence essential
A leadership role with heart.
Are you looking for a management role where you can see the impact you make every day in a worthwhile (and often overlooked) area? Where you can benefit from the specialist experience of a committed, established team around you AND be a part of the growth of a national charity? Where no two days are the same, but where each day makes a difference to people living with deafblindness and complex needs?
What you’ll be doing
As Registered Manager, you will be responsible for the day to day operational management of Deafblind UKs Independent Living/Domiciliary care Services, and community communicator guide support.
That means:
- Lead the day-to-day management of domiciliary care, independent living, and communicator guide services
- Deliver high-quality, person-centred support that promotes independence and positive outcomes
- Manage and develop Care Coordinators, Team Leaders, and support staff to drive performance
- Ensure full compliance with Care Quality Commission standards, including inspections, audits, and reporting
- Build and maintain strong relationships with local authorities, health professionals, and stakeholders
- Oversee care planning, reviews, and service delivery in line with individual needs and outcomes
- Manage service budgets, rotas, and resource allocation effectively
- Lead recruitment, induction, supervision, and ongoing development of staff teams
- Promote a positive, open culture with a focus on quality, safeguarding, and continuous improvement
- Monitor performance, manage risk, and implement improvement plans where required
- Ensure safe practices across all services, including medication, safeguarding, and health & safety
- Act as an ambassador for Deafblind UK, supporting service growth and development
- Participate in on-call duties and work flexibly to meet service needsI
In short — you’ll keep the service strong, the team motivated, and the standards high.
About you
You will need to have solid previous experience as a Registered Manager with CQC, along with:
- Experienced in supported living or regulated care
- Comfortable leading teams and juggling rotas
- Familiar with CQC regulations and compliance
- A natural communicator who can build strong relationships
- Level 5 Leadership & Management (or equivalent) or working towards
Never worked with deafblind individuals before? No problem at all. We’ll give you all the training you need.
What matters most is your leadership, compassion and drive to make services better.
What you’ll get in return
- 25 days annual leave plus Bank holidays (increases by a day at both 3 years of service and 5 years of service)
- Westfield Health – which includes the below:
- Cash reimbursement for a range of health-related costs that we all incur regularly, such as dental and optical costs, hospital in patient or day care, and more.
- Cover is for yourself, and certain cash benefits cover up to 4 dependent children
- A Doctor line giving access to a GP 24/7
- A discount scheme
- Gym membership discounts
- 24-hour employee helpline
- Workplace Pension - eligible employees are enrolled onto the workplace pension scheme
Why Deafblind UK?
We’re a national charity with a big mission: helping people with deafblindness live full, independent and connected lives.
From specialist support services to national advocacy, we work every day to create a world where sensory disabilities don’t limit opportunity.
And we do it with passionate people who care about what they do.
We support people who have combined sight and hearing loss which affects their access to information, mobility and communication.