Supporter care administrator jobs in Bolton, greater manchester
About Adolescent Health Study
The Adolescent Health Study (AHS) (Registered Charity Number 1213337) is an ambitious new UKRI-funded initiative to establish a prospective, longitudinal population study that will generate a globally leading open science data platform and research resource. AHS aims to recruit at least 100,000 young people from across the UK and to follow their mental and physical health and wellbeing over at least 10 years. It plans to collect data through questions and measures; to obtain bio-samples for a wide range of genomic and other high-throughput assays; and to capture linked data relevant to health and wellbeing from participants’ health, education and other administrative records. There will be a strong emphasis on engaging with and involving young people, schools, parents and other relevant stakeholders in the design and delivery of the study, as well as on including young people that represent as wide as possible a range of backgrounds, experiences and characteristics. AHS will focus on enabling a wide range of research, including studies of the critical biological and social developments that occur during the transition from childhood to adulthood and the determinants of both mental and physical health and wellbeing in adolescents and young adults.
Location: Remote working. Must be willing and able to travel to London, Edinburgh and elsewhere across the UK to support business need
Reporting to: AHS Chief Information and Technology Officer (to be appointed Spring 2026)
Hours of Work: FTE 37.5 hours per week
Purpose of the post
The Strategic Data Lead will play a critical role in managing the study’s data pipeline, devising and implementing strategies for the collection, management, storage, documentation and curation of complex participant data, and sharing data with research users. In particular, there will be a need for innovative, remote data collection methods that are acceptable to children and young people taking part in the study. The role holder will provide specialist advice, direction and input to the wider scientific team to maximise the potential of the study data and future proof the resource. They will drive forward innovative solutions which enable the long-term strategic vision for data management in the study.
Main responsibilities
Strategy
- Provide expert input into the design and delivery of the study before data collection begins, maximising data quality and efficient management from the start.
- Devise and implement a data management strategy, including appropriate data architecture, meta-data and data pipeline(s), to support the study’s aims and meet the needs of the research community.
- Consider the long-term strategy for data preservation and discoverability, to futureproof the resource and ensure maximal use.
Technology and innovation
- Identify and oversee the delivery of novel solutions for collection and management of complex health data, including transfer of data from specialist equipment and mobile technology, such as wearables or app-based data.
- Lead procurement activities, where required, to support the data management strategy, translating the needs of users into appropriate specifications and working with third parties to oversee delivery of solutions.
Risk management and compliance
- Oversee the development, management and continual improvement of all procedures used to process, manage and store data, ensuring that they are kept up to date and comply with relevant legislation and local guidelines.
Collaboration and Stakeholder Engagement
- Build relationships with other longitudinal population studies (LPS) in order to seek advice where appropriate and ensure sharing of best practise within the LPS community.
- Work closely with researchers, data scientists and national bodies, such as Population Research UK and the UK Longitudinal Linkage Collaboration, to support study objectives.
- Consult and co-operate with colleagues and stakeholders, including children and young people, to support the use of the study’s data for collaborative research purposes, identifying opportunities to maximise the potential of the data.
- Offer creative solutions to issues that arise, consulting with and influencing stakeholders with differing expectations, ensuring the impact of any change is communicated and understood by those involved.
Essential criteria:
- Proven track record of managing large and complex data sets within an academic, research or similar environment, including different types of data from multiple sources, including those with complex ethical and governance requirements.
- Thorough understanding of legislation regarding data management, confidentiality and security.
- Understanding of research governance.
- Demonstrable experience in developing and implementing a data management strategy.
- Experience of implementing current and developing technologies used for collecting, storing and accessing research data.
- Excellent organisational skills with the proven ability to manage multiple competing projects simultaneously to achieve deadlines.
- Educated to degree level in Computer Science or related discipline or equivalent experience.
- Proven innovation and pro-active problem-solving skills.
- Proven ability to influence and negotiate with different levels of staff and external contacts.
- Excellent communication with both internal and external stakeholders including the ability to communicate technically complex ideas at an appropriate level.
Desirable criteria:
- Proven skills in programming using various languages and technologies including understanding of data manipulation and statistical packages used to manage, manipulate and analyse data e.g. SQL, Python, R.
- Proven ability to effectively lead, direct and manage a team of technical staff.
- Experience of working with a longitudinal research study, or equivalent, at a senior level.
- Excellent presentation skills, with experience of presenting to diverse audiences.
Working Environment
- Full time role with flexible working arrangements.
- AHS is a national organisation, and our activities take place across the UK.
- Flexible working will be required across several geographical locations in the UK. Travel may be required to AHS locations, fieldwork sites and partner organisations.
- As a small charity, we offer a range of benefits, including enhanced sickness and family-friendly pay, additional annual leave, the opportunity to purchase up to five extra days’ holiday each leave year, a 10% employer pension contribution, and one paid volunteering day per year.
Application Process
This post is subject to receipt of satisfactory references and the post holder having the right to work in the UK (visa sponsorship is not available). Please apply online with a CV and a covering letter (of no more than two pages) explaining what you can bring to this role, and including your current salary.
The closing date for this position is EoD Sunday 25 January 2026.
Interviews are currently expected to be held during the week commencing 23 February or 02 March 2026.
Equal Opportunities Policy Statement
AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. AHS is an equal opportunities employer, and as such aims to treat all employees, consultants and applicants fairly. It is our policy to provide employment equality to all, irrespective of age, disability, gender identity or expression, marital or civil partnership status, pregnancy or maternity, race, religion or belief, sex, or sexual orientation.
Beyond these protected characteristics, we acknowledge the importance of socio-economic background, childcare and caring responsibilities, educational background, neurodiversity, and any other factors that shape an individual’s identity and opportunities. We strive to create an environment where all colleagues feel valued, supported, and able to contribute fully.
Values
It is an exciting time for the Adolescent Health Study (AHS) as we establish our senior leadership and delivery teams. As the senior executive team evolves, the AHS values will be grounded in inclusivity, integrity, accountability, and collaboration.
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Purpose of the Role
- Strategic and operational leadership across operations, service delivery, HR, finance, data, income generation, risk, and organisational development.
- Ensures the organisation is safe, well-governed, compliant, financially sustainable, and trauma-informed.
- Acts as an organisational anchor: clarity, structure, stability.
- Initially oversees one frontline delivery team to understand ground-level operations.
Key Responsibilities
Strategic Operations & Leadership
- Develop and implement organisational structures, systems, and processes.
- Support CEO with organisational change and restructuring.
- Provide senior leadership and model relational, reflective practice.
Service Leadership & Management
- Line-manage Business Support Manager, Data/Impact Lead, and core operational workstreams (HR, H&S, GDPR, admin, website, data).
- Line-manage one Area Team; ensure reflective supervision and supportive accountability.
- Participate in safeguarding rota.
- Lead recruitment processes across the organisation.
Organisational Structure, Policy & Risk
- Develop and embed organisational policies, procedures, manuals, and guidance.
- Strengthen internal processes for clarity, consistency, and relational practice.
- Lead organisational risk management.
- Oversee project management for new initiatives.
Finance Oversight
- Support CEO and Finance team in budget monitoring, financial planning, and sustainability.
Income Generation
- Assist in funding applications, reporting, and exploring new aligned funding streams.
Reporting, Evaluation & Impact
- Oversee data collection and reporting, ensuring trauma-informed, ethical practices.
- Produce the annual Impact Report.
- Develop external evaluation processes and relationships.
Stakeholder Management
- Build relationships with local authorities, funders, partners, and community organisations.
- Represent the charity externally.
- Travel to service delivery areas as required.
Please see Job description for more information.
REF-225 841
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Key info
Closing date: Sunday 25th January 2026 at 23:59.
Annual salary: £42,400
Hours: 37.5 hours per week (full time)
Contract length: 3 years initially, with contract extension subject to funding
Location: UK based, mainly remote with occasional in person work
The role
TransActual is recruiting a Communications Lead to join our rapidly growing team. You’ll be working alongside our board and Senior Management team to develop and implement a communications strategy across all media channels that supports the accurate representation of TransActual’s work to the wider world and our mission to advocate, empower and inform.
We are looking for someone with strong interpersonal skills both in terms of understanding and responding to underlying questions in a sometimes hostile media environment, identifying the effective ways of proactively and reactively communicating about our advocacy goals, and working closely with our Policy Lead, Director of Operations and for Healthcare, staff team, board and volunteers to achieve that.
Your responsibilities will include, but not be limited to, the creation of a communications strategy, communications processes, protocols and standards, press releasing and liaison, and line management of our communications officer. You will be responsible for forward planning of communications where events are foreseeable and will also be required to enable rapid and sensitive response to unpredictable events and consequent media inquiries.
An in-depth understanding of trans people’s lived experiences and an ongoing commitment to bringing about positive change for all trans people in the UK is absolutely essential for this role. This understanding can come from your own lived experience. You will demonstrate a strong understanding of and commitment to equity, particularly in relation to race equity and disability equity.
We particularly welcome and encourage applications from trans people, Black People and People of Colour, neurodivergent people and disabled people.
Non Charity Employer
6 - 10
TransActual are working towards a world where trans people can live safely, in dignity and with access to the healthcare that we need.
The client requests no contact from agencies or media sales.
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The British Association for Behavioural & Cognitive Psychotherapies (BABCP) is the lead organisation for Cognitive Behavioural Therapy (CBT) in the UK and Ireland.
We are a growing organisation which aims to improve the mental health of people across the United Kingdom and the Republic of Ireland, through furthering research and good practice in CBT and related professions.
We have more than 25,000 members across the UK, Ireland and overseas, and a growing staff team, who work remotely. Our members are part of geographical branches and Special Interests groups.
We are looking for a highly organised and legally trained Legal Clerk (Complaints) to join our Complaints Team on an initial temporary basis. This is a key role supporting BABCP Panels and Legal Assessors, helping to ensure that complaints and disciplinary processes are conducted with integrity, fairness and transparency.
You will play a central part in disciplinary proceedings, providing high-quality legal, procedural and administrative support. This includes minute-taking for hearings, drafting outcome correspondence, and supporting the accuracy and consistency of decisions across our complaint’s framework.
This role would suit someone with strong legal drafting and organisational skills who is confident working in sensitive, regulated environments and committed to upholding professional standards.
The role is initially temporary for a 12-month period however, there is the possibility of it becoming permanent.
What you’ll be doing
- Acting as minute-taker for BABCP Panels, attending virtual and in-person hearings and producing clear, accurate and impartial records of proceedings and decision-making.
- Drafting outcome letters and decisions in line with Panel findings, ensuring legal and procedural accuracy, with appropriate references to relevant legislation and case law.
- Recording outcomes and decisions within BABCP systems to meet reporting and publication requirements.
- Supporting the development and improvement of procedural templates to ensure consistency and clarity.
- Providing legal, procedural and administrative support to the Complaints Team, including the Complaints Coordinator, Legal Assessors, Complaints and Resolution Managers, the Presenting Officer and Panels throughout the complaints process.
- Working collaboratively with colleagues to ensure hearings and meetings run smoothly and efficiently.
- Applying BABCP Standards of Conduct, Performance and Ethics and Complaints and Disciplinary Procedures consistently.
- Contributing to continuous improvement in complaints handling, identifying opportunities to enhance efficiency, consistency and accessibility.
- Helping to safeguard the independence and integrity of the complaints and disciplinary process.
What we’re looking for
- Legal training (LLB, GDL, LPC, SQE or CILEX) or substantial experience as a legal clerk, legal secretary, paralegal or similar role, ideally within regulatory or disciplinary settings.
- Exceptional minute-taking skills, with the ability to produce accurate and reliable records of panel meetings and hearings.
- Strong written communication skills and attention to detail.
- Excellent organisational skills and confidence managing sensitive information.
- Strong IT skills, including Microsoft 365.
- A sound understanding of data protection, confidentiality and professional ethics.
- Knowledge of human rights, equality law and safeguarding principles within regulatory or disciplinary contexts.
- Ability to work effectively as part of a multidisciplinary team.
- Experience supporting UK regulatory, disciplinary or tribunal processes.
- Experience working with professional regulators (e.g. HCPC, GMC, NMC or other PSA-accredited registers).
- Experience within psychotherapy, counselling or mental health regulatory environments.
- A strong understanding of procedural fairness.
How to apply
Send an up-to-date CV and covering letter no more than two pages no later than 11th January 2026. Interviews will be likely held within w/c 26th January 2026.
The covering letter should set out how you would meet each of the criteria from the person specification that are marked “Application”.
If you have not heard from us by 22nd January 2026, please assume that your application has not been successful on this occasion. We encourage you to keep an eye on our future vacancies and apply again, as we are always looking for talented individuals to join us.
The client requests no contact from agencies or media sales.
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Learning and Development Advisor
We have an exciting opportunity for a Learning and Development Advisor to join the Witness Service Learning and Development team working from home, 37.5 hours a week.
Do you want to make a difference every day? Do you want to contribute to change and improvement for those who need it?
Do you have resilience and adaptability? Can you work effectively with a focus on customer service and care?
If yes, then we’d love to hear from you…
Position: 6513 Learning and Development Advisor
Location: Remote
Hours: Full time 37.5 hours per week. Monday to Friday 9-5
Contract: Permanent
Salary: £29,413.74 per annum
Closing Date: 12th January 2026. We reserve the right to close this vacancy early, if enough suitable applications are received.
About the Role
This is an exciting role that requires a mixture of skills in relation to learning and development. The role is varied and will involve delivery, design and management of learning to support staff and volunteers within the Witness Service delivered by the charity. As the face of learning and development for the Witness Service within the organisation, you will build positive relationships, promote learning and act in an advisory capacity when it comes to development.
You will;
- Deliver and design face to face and virtual training for our volunteers, staff and partners. There is an expectation that you will deliver 4 days per week, with 1 days administration work and time allocated for design projects.
- Work with Subject Matter Experts and senior staff both within Victim Support and external stakeholders on learning projects relevant to the Witness Service.
- Create accurate delegate reports and take appropriate action to address any identified under-performance.
- Deliver high quality presentations and learning interventions with a focus on evaluation and continuous improvement.
It is essential to be able to work without direct supervision, prioritise work and deal with competing and conflicting demands in an organised and effective manner.
You will need to work flexibly as required and whilst the role is home-based there will be a requirement for moderate travel throughout England and Wales.
About You
We are looking for someone with experience of delivering training programmes using a variety of different methods e.g. face to face, virtual and one to one, managing delegates and issues that may arise. You will need to know how to plan and evaluate outcomes and have experience of delivering soft skills training and experiential learning activities
Benefits include:
- Flexible Working Options: Including hybrid working.
- Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
- Birthday Leave: An extra day off for your birthday.
- Pension Plan: 5% employer contribution.
- Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
- Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
- Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
- Wellbeing Support: Employee assistance programme and wellbeing support.
- Inclusive Networks: Access to EDI networks and colleague cafes.
- Sustainable Travel: Cycle to work scheme and season ticket loans.
- Career Development: Ongoing training and support with opportunities for career progression.
About the Organisation
Join an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. The charity put them at the heart of the organisation and the support and campaigns are informed and shaped by them and their experiences.
The organisation is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.
The charity is proud to celebrate diversity and create a workplace where everyone feels they belong and is committed to being an antiracist organisation, and actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.
As a Disability Confident Employer, the team offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so and are also happy to make reasonable adjustments during the recruitment and selection process.
You may have experience in areas such as Learning, Learning and Development, L&D, Training and Development, Learning Officer, Learning and Development Officer, L&D Officer, Training and Development Officer, HR, Human Resources, Personnel, People. #INDNFP
Please note this role is being advertised by NFP People on behalf of our client.
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We are looking for a dynamic, values-led, strategic leader to drive our mission for migration justice and social work solidarity. The role entails oversight of the operations and strategy of the organisation, responsibility for financial management and fundraising, maintaining the health of the organisation and embedding anti-racist and anti-opressive values into every aspect of the organisation.
The client requests no contact from agencies or media sales.