Supporter care assistant jobs
Rainbow Migration is the longest-running charity in Europe dedicated to supporting LGBTQI+ people through the asylum and immigration system and has been campaigning for their rights since 1993. We are recruiting a Senior Casework and Service Coordinator to assist the Support Services Manager, provide guidance and advice to colleagues, and manage incoming queries from service users.
Rainbow Migration has grown in recent years from a small charity generating £200k income in 2019 to £1M in 2024. The Senior Casework and Service Coordinator is a new role that will take on some of the responsibilities of the Support Services Manager, freeing the manager up to work on service development and strategic matters.
Responsibilities include:
· Managing systems for incoming service user inquiries
· Casework for service users with the most complex needs or challenges
· Facilitating complex case discussions with colleagues and providing support and guidance
· Ensuring accurate reporting on service delivery outputs, outcomes and trends
· Assisting the Support Services Manager to implement changes in the service
Rainbow Migration’s vision is that LGBTQI+ people can settle in the UK and lead fulfilling lives. Our values are:
· Safety: We believe everyone should be safe from persecution and safe to be themselves. We strive to create a safe workplace culture, and we place importance on the wellbeing of everyone involved with Rainbow Migration.
· Integrity: We are thorough and honest in everything we do, and we take responsibility for our actions. We want to be accountable to our communities and those who support us.
· Belonging: We welcome and include all LGBTQI+ people, and we celebrate and value their range of experience in terms of gender, religion, race, age, disability status and class. We try to remove obstacles to participation, champion equality and promote a sense of family or home through our services.
· Respect: We believe that every person is equal and deserves the same level of courtesy, care, and attention. We respect the rights, wishes and feelings of our service users, and campaign for their rights to be respected as they go through the asylum and immigration system.
Diversity, inclusion and anti-oppression
At Rainbow Migration, we don’t just accept difference – we celebrate it, we support it, and we thrive on it. We’re proud to be an equal opportunity employer and we value diversity. We do not unlawfully discriminate on the basis of race, religion, colour, national origin, gender, gender identity, sexual orientation, age, marital status, or disability status. We consider all qualified applicants, consistent with any legal requirements.
We strive to build a team that reflects the diversity of the community we work in and welcome applications from candidates who have been through the UK asylum system and people of colour, who are currently underrepresented among our staff in relation to our service users.
We are also reviewing what we do and how we do it through an anti-oppression and anti-racism lens, as well as investing in being more informed and led by LGBTQI+ people who have sought asylum.
We offer a guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 if they meet all the necessary criteria in the person specification. If you wish to qualify under this scheme, please make this clear when applying.
We send a selection of questions in advance of job interviews to give applicants more thinking time. You are welcome to take notes in interviews to help process information. If your interview is online, we can also put questions in the meeting chat. Please let us know if we can make other adjustments to support your interview process.
Role overview
Contract type: Permanent
Hours: Full-time (35 hours per week). Working part-time (minimum 28 hours) will be considered. Occasional work in the evenings and at weekends may be required but with plenty of notice. Rainbow Migration encourages staff to maintain a good work life balance and has a TOIL system in place.
Salary: Starting at £36,994 with potential annual step increases up to £41,315 (pro rata if working part time), plus statutory employer’s pension contribution. In addition to an annual step increase, we consider giving a separate inflationary increase every April.
Location: Rainbow Migration’s wheelchair accessible offices are based between Vauxhall and the Oval, London. This role will have an office-based contract but the postholder can choose to work from home for part of the week in agreement with their line manager as per our hybrid working policy. You must be available to work from our offices in London when necessary. The successful candidate would also be welcome to work from the office full-time if that is their preference. At the time of posting this advert, staff mostly work from home. There might also be occasional travel outside London with plenty of notice. Please contact us if you have any questions.
Annual Leave: Initially 25 days per year. After two years of employment, this will increase by one day per year up to a maximum of 28 days (pro rata if working part-time).
Benefits:
· Two days of wellbeing leave to be taken at short notice in each calendar year (pro rata for part-time staff)
· Enhanced parental leave and pay
· Full pay for jury service (up to four weeks), compassionate leave (up to two weeks) and dependants’ leave (up to four days, pro rata for part-time staff)
· Separate salary step and inflationary increases considered every year
· TOIL system
· Hybrid working policy, including possibility of working abroad for 10 working days (pro rata for part-time staff) each year
· Policy on staff loans or salary advances for difficult times
· Work laptop and mobile phone
· Training and learning opportunities
· Occupational health assessments for disabled employees to understand how we can support and make reasonable adjustments
· Employee assistance programme which includes counselling service, wellness advice, legal and money advice, and other matters
· Clinical supervision for staff delivering services (a safe space with an independent therapist to offload and discuss feelings and challenges)
How to apply
Closing date: 9am 14 July 2025
Interview dates: Initial interviews will be 30 July and 1 August 2025 by Zoom. A second round of face-to-face interviews in London will follow.
Please read the job description and person specification. If you have any questions about the role or would like to find out more before applying, then you can contact the line manager via the email in the JD or on our website.
Please send to the email in the JD:
1. Your CV
2. A written statement (max 1,000 words). Instead of a written statement you may submit your statement by video or audio recording (max 8 minutes)
We would also be grateful if you could complete the optional monitoring form (link in the JD).
In your statement, please:
1. Explain why you are interested in this role and give examples of how you meet the person specification. In addition to what is on your CV, we want to hear about any relevant skills and experience that demonstrate you meet the necessary (and, where applicable, advantageous) criteria for the role. Skills and experience could be from training, volunteering, interests or life experience
2. Confirm if you wish to be considered under the guaranteed interview scheme for anyone considered as disabled under the Equality Act 2010 (physical or mental impairment that has a ‘substantial’ and ‘long-term’ effect on your ability to do normal daily activities)
3. State how many hours a week you wish to work and if you have a preferred pattern
While AI can be a helpful tool, we expect all applications to be original and authentic. Please ensure your final submission personally reflects your own experiences, qualifications and style of writing. Transparency is valued, so if you use AI to help with your application in any way, please explain why. Applications that are obviously written with AI without explanation will not be considered.
By submitting an application, you:
1. Confirm that you have the right to work in the UK and will produce the necessary documentation if you are offered this post.
2. Declare that to the best of your knowledge and belief, the information provided in your application is true and correct and that you understand that any false information or statement given will justify your dismissal from Rainbow Migration if appointed.
3. Accept that owing to the nature of the work, if successful, you will be required to disclose all spent and unspent criminal records at the point of conditional job offer and subsequently to undergo an enhanced DBS (Disclosure and Barring Service) check. See our website for more information.
We are proud to be a member of the Experts by Experience Employment Network, which aims to create a charitable sector that is led by people with lived experience of the asylum and immigration system. As part of this network, we challenge the one-size-fits-all approach in our employment practices and respect the personal circumstances and needs of people with lived experience.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for independent and confidential support for your job application from the Experts by Experience Employment Network. Please complete the form (link in JD) to request support and they will confirm if they can match you with a mentor to support your application.
Privacy notice
If you apply for this role, the information you provide will be processed according to Rainbow Migration's privacy policy. Rainbow Migration will not share your information with any third parties unless part of the recruitment process or are legally required to do so. By applying, you are permitting Rainbow Migration to access and use the information for recruitment purposes. Rainbow Migration will store data on unsuccessful applicants for 12 months after the conclusion of the recruitment campaign. Monitoring information is kept separately and is pseudonymised to avoid identification of applicants. It is amalgamated for statistical purposes and the original data is then deleted after six months.
The client requests no contact from agencies or media sales.
Vacancy type: Permanent, part-time
Location: Alderley Edge Store
Salary: £3,492.06, per annum + benefits
Hours per week: 5.5 hours per week
Closing date: 18th July. We are reviewing applications as they are received, so we encourage you to apply early.
Marie Curie is the UK's leading end-of-life charity. We are the largest non-NHS provider of end-of-life care in the UK, the only provider across all 4 nations, delivering community nursing and hospice care across the country. Our retail stores play a vital part in helping us achieve our mission by bringing in significant revenue generation, building awareness and engaging local communities.
Join our team and be part of a dynamic retail environment where your can-do attitude makes a real difference. We're looking for courageous individuals who take initiative, considerate team players who put customers first and trustworthy colleagues who take pride in what they do. If you thrive in a collaborative workplace and enjoy helping people, we'd love to hear from you.
As a Sunday Assistant, you will enjoy the freedom and responsibility of running the store on your own, taking charge of daily operations, including serving customers, managing stock and ensuring the store looks its best. If you are independent, reliable and love the challenge of lone working then this is a great opportunity for you.
You will be responsible for:
- Running the store and ensuring that daily operations run efficiently.
- Maximise sales by maintaining high standards of display and layout, ensuring proper stock rotation, and securing realistic pricing on donated items.
- Ensuring donated goods are processed according to set standards and timeframes, and that pricing is in line with charity guidelines.
- Maximising Gift Aid income and oversee the proper display and administration of bought-in goods, ensuring minimal stock loss.
- Customer engagement and leading by coaching volunteers and staff to have great conversations with every customer on" Rounding up" their purchase, making an "add donation" for our charity and signing up for our loyalty scheme.
- Engaging with the community to drive repeat custom, stock donation, volunteer recruitment and community involvement.
- Managing volunteers and ensuring all staff and volunteers are following Marie Curie procedures and guidelines.
- Taking responsibility for the overall management and operation of the store.
- Key Criteria:
- Previous retail experience, preferably in fashion/clothing.
- Experience of cash handling and financial management procedures (including completion of sales records).
- Strong interpersonal and communication skills, with a customer-first attitude and the ability to communicate with tact and discretion,
- Ability to work well both independently and as part of a team.
- Good organisational skills and the ability to prioritise workload, balancing competing demands.
- Understanding of health and safety procedures in a retail environment.
- Experience in managing and motivating volunteers is desirable.
Application Process
- To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie.
- In this role you will have sole responsibility for the running of the store, which will involve lone working. Due to this, we are unable to recruit anyone for this role who is under the age of 18.
Benefits you'll love:
- 25 days annual leave (exclusive of Bank Holidays)
- Marie Curie Group Personal Pension Scheme (we will match your contribution up to 7.5%)
- Loan schemes for bikes; computers and season tickets
- Continuous professional development opportunities.
- Industry-leading training programmes
- Wellbeing and Employee Assistance Programmes
- Enhanced bereavement, family friendly and sickness benefits
- Access to Blue Light Card membership
- Subsidised Eye Care
Marie Curie is committed to its values, which underpin our work. We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one.
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process.
Starting Salary: £34,629 - £37,868 (pro rata) This is the full-time amount, and the salary will be prorated based on the hours of the post.
Contract: Permanent
Location: Working from home.
The successful candidate must be able to travel widely around the area covered
Hours: Part time 3 days per week (21 hours per week)
Job Profile
CAFOD’s work in the Catholic community of England and Wales is to inspire and resource Catholics to participate in the Church’s mission to overcome poverty and injustice in partnership with CAFOD.
The main purpose of this role is to inspire and increase the participation in CAFOD’s work of Catholic parishes, schools and the broader Catholic community within the Plymouth Diocese. CPCs are accountable for delivering CAFOD’s annual participation plans locally across England and Wales. As well as growing the number of parishes and schools participating to address global poverty and express solidarity with our global family, we aim to increase the breadth of their engagement, participation.
This will be accomplished partly by the recruitment and support of a team of committed, inspired and well-resourced volunteers working in parish and school communities to enable and equip Catholics to give, act and pray. The work will also involve meeting important church-based stakeholders, advisers and networks within the diocese to build fruitful and positive relationships.
The post reports to the Community Participation Manager for Wales & West Region (The dioceses of Lancaster, Liverpool, Salford, Shrewsbury, Wrexham, Cardiff-Menevia, Clifton, Birmingham, and Plymouth)
The Community Participation Coordinator (CPC) is part of a regional team working across a group of dioceses and whilst having a primary focus on one diocese, is responsible for the results of the regional team plans in relation parishioner and school participation and volunteer recruitment and retention.
The role will be home based, although the post holder will be mobile and flexible to meet volunteers, clergy and other stakeholders and contribute at events as required.
The role requires a willingness to be adaptable to support the work of the regional team, deploying skills, knowledge and at times activity in other parts of the regional team area. This is likely to require some additional travel (which would be reimbursed by CAFOD). The post also requires weekend and evening work for which time off in lieu (toil) can be claimed.
Key Responsibilities
Delivering participation plans
- Share accountability for delivery of annual participation plans for the region (a group of dioceses) with a primary focus on one diocese, and for fundraising, education, campaigns, and other targets, as delineated by the participation plan for the region. It is usually anticipated that the role will have an 80% focus on parish communities and a 20% focus on school communities
- Contribute to the development and delivery of a regional plan across a number of dioceses in support of the annual participation plans and appropriate for local contexts
- Achieve targets for increasing parishioner and children & young people participation primarily through recruitment and retention of volunteers and working with clergy, religious, diocesan and parish advisers and administrators etc.
- Monitor and share information around community participation and recruitment, activity, development and retention of volunteers
- Closely monitor parish participation activity
Managing volunteers
- Be the local volunteer manager in a specific diocese or dioceses
- Hold the relationship with, and coordinate the work of, a number of volunteers in order to achieve the annual participation plan in the region
- Contribute to increasing the number and activity of parish and school volunteers and volunteer co-ordinators in line with the regional team plan
- Contribute to the development of volunteering opportunities and volunteer leadership
- Match the offers, skills, experiences and expectations of volunteers with opportunities and needs in relation to CAFOD’s plans for parishioners and children & young people
- Ensure each volunteer is appropriately inducted, briefed, trained and resourced
- Increase and ensure volunteer retention through induction, support, affirmation and effective management of the volunteer throughout their involvement with CAFOD
- Organise and promote volunteer meetings and training opportunities to be delivered either by national programme teams or self or members of her/his regional team
- Ensure volunteer records are accurate and up to date on the database.
Managing relationships
- Build and maintain key relationships, including with priests, advisers, school staff and others within a diocese as determined in the regional plan. Be point of contact with the local Bishop.
- Build and maintain effective working relationships with diocesan communications officers and press and be a point of contact for local broadcast and print media, to increase opportunities for Catholics to hear about CAFOD’s work, working with and through media volunteers where possible.
All staff are expected:
- To attend and contribute to regular Team, Group and CAFOD-wide meetings and briefings
- To participate in training and other activities as requested by the line manager
- To work as a supportive member of the team, providing cover for and training of other team members and volunteers as required
- To be accountable for the achievement of objectives set by the line manager
Safeguarding for Children and Vulnerable Adults
CAFOD recognises the personal dignity and rights of children and vulnerable adults, towards whom it has a special responsibility and a duty of care and respect. CAFOD, and all its staff and volunteers, undertake to do all in our power to create a safe environment for children, young people and vulnerable adults and to prevent their physical, sexual or emotional abuse. CAFOD is committed to acting at all times in the best interests of children and vulnerable adults, seeing these interests as paramount. Any candidate offered a job with CAFOD will be expected to adhere to CAFOD’s Safeguarding policy and sign CAFOD’s Code of Behaviour as an appendix to their contract of employment and agree to conduct themselves in accordance with the provisions of these documents. This post involves responsibility for people who will have contact with children, young people and vulnerable adults and applicants will be subject to specific checks related to safeguarding issues. The post holder is required to present or obtain a Disclosure from the DBS (Disclosure & Barring Service).
Person Specification
Understanding our context
- A Understanding Catholic identity: detailed and sympathetic knowledge of the life, culture and structure of the Catholic Church in England and Wales, and an ability to work effectively within it; especially an understanding of parish community life
- B Understanding CAFOD: understand, demonstrate and actively support CAFOD’s vision, mission and values and what we aim to achieve.
- C Understanding international development: have an understanding of the nature and causes of world poverty and how it affects different individuals, groups and communities
Working together
- D Managing ourselves: Strong interpersonal skills including an ability to develop personal relationships quickly and to inspire and convince others. Ability to be self-motivated and able to work in isolation at times.
- E Working with others: builds positive and fruitful partnerships particularly with volunteers; works effectively as part of a regional team to ensure sharing of good practice and shared workload; being willing and able to help other team members and be helped to achieve delivery of a regional team plan
- F Communicating: can communicate strongly CAFOD’s vision for community participation and volunteer partnership; share knowledge and information across CAFOD
- G Looking outwards: Collaborates with partners, supporters and donors to achieve the best balance between their objectives and CAFOD’s Mission
Making change happen
- H Managing resources: confident with analysing and using data for planning, monitoring and reporting: Proven planning, time-management and organisational skills
- I Achieving results: Ability and willingness to focus on achieving results, especially for the delivery of shared regional plans for community participation and income growth
- J Managing our performance: Ability and willingness to work to targets and achieve results
- K Taking the lead: Motivates others to get things done
Job-specific competencies
- A demonstrable commitment to volunteering and understanding of its potential as a force for change
- Experience of managing multiple stakeholders and relationships to successfully achieve objectives eg with clergy, stakeholders and a wide variety of volunteers.
- Experience of managing volunteers, including recruitment, retention, deployment and celebration.
Please click here for a full list of CAFOD’s Staff Benefits
Come and join us and help make a real difference in the lives of the world’s poorest communities.
CAFOD is an equal opportunities employer. Recruitment and selection procedures reflect our commitment to safeguarding children and vulnerable adults.
All offers of employment will be subject to satisfactory references, and appropriate screening checks can include criminal records and terrorism finance checks. CAFOD also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of, and consent to, these recruitment procedures.
CAFOD is the official Catholic aid agency for England and Wales tackling poverty and injustice across the world.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you searching for a rewarding shelter medicine role?
Our friendly team at RSPCA Sussex West Branch is excited to welcome an experienced vet to join us at Mount Noddy Animal Centre.
RSPCA Sussex West, an independent branch of the National RSPCA network, supports the rescue, rehabilitation and rehoming of cats and dogs in the West Sussex area. Your caseload will be predominantly surgical (mainly neutering, dentistry and routine soft tissue surgeries), and you will be supported by a kennel supervisor, cattery supervisor, hydrotherapist, Animal Welfare Officer, 2 behaviourists, 2 receptionists, 11 Animal Care Assistants, and an experienced RVN.
The ideal candidate will be an empathetic, pragmatically minded vet with 3+ years clinical experience. We are looking for a team player with a genuine desire to help achieve the RSPCA charitable aims.
There are no monthly financial targets, the sole measure of success in the role is the standard of pragmatic veterinary care you can provide to our animals.
Please see our website for further information about the facilities in our recently renovated Mount Noddy Animal Centre
In a nutshell, we are offering:
- Up to £60K FTE (based on a 37.5 hour week)
- Sole charge role
- No OOH, evenings or weekends
- Part time (21 hours per week over 3 days)
PURPOSE OF POST: To carry out veterinary duties to the animals at Mount Noddy.
KEY DUTIES AND RESPONSIBILITIES:
- Undertake veterinary duties as directed including theatre and wards.
- Progress and develop our veterinary welfare standards and supporting policies and procedures to that of exemplar status, in line with our charitable objectives and budgets.
- Maintain a current and progressive knowledge of animal welfare and surrounding topics in order to position Mount Noddy Animal Centre as a leading animal welfare charity.
- Support the development of our community welfare services in order to positively impact on animal welfare in our area.
- Work collaboratively with the Operations team, develop and implement robust and ethical decision-making processes to support the safe rehoming and welfare of our animals in line with the branch’s values and behaviours.
- Assume an active role in decision-making related to welfare and euthanasia.
- Provide operational decision making and direction on specific veterinary issues including appropriate referrals.
- Understand and comply with your legal obligations in relation to prescription, safe keeping and supply of Veterinary medicinal products.
- Maintain personal CPD as per RCVS guidelines.
- Provide expert advice and training to the Veterinary Nurse and Animal Care team.
- Ensure that all treatment given is in line with informed consent and in accordance with UK legislation and RCVS guide to professional conduct.
- Ensure that all patient information, treatment and diagnostic reports are recorded into the Animal Management system.
- Work closely with the Inspectors and Animal Welfare Officers.
- Assist with recruitment within your department areas.
- There are no monthly financial targets to meet; the sole key performance indicator is the level of pragmatic veterinary care.
- in their present jobs. Adding something about pragmatic care being a KPI should appeal to most of your candidates.
While at work all staff are required to:
● Adhere to the Branch’s charitable objectives, which are to promote kindness and prevent cruelty to animals.
● To fully comply with RSPCA Sussex West Branch’s policies and procedures, ensuring these are carried out in relation to the post.
● To be an ambassador for the Branch and represent the Charity in a professional manner at all times.
● To attend monthly supervision and annual appraisal with the branch manager.
● Take care of their own health and safety and that of others who may be affected by their acts and omissions.
● To carry out such additional tasks as directed by the animal operations manager or branch manager and undertake any other duties commensurate with the purpose and remit of the post.
This job description is intended as a summary of the main elements of the job described. They may be varied from time to time in consultation with the job holder without changing the general character of the duties or the level of responsibility entailed. Such variations are a common occurrence and cannot of themselves justify a reconsideration of the grading of the post.
To apply please email your CV and cover letter.
The client requests no contact from agencies or media sales.
The role oversees the operations of a full range of facilities owned by CMS, to be used flexibly for strategically driven services in relation to CMS’s vision and values. We require someone who develops and builds strong team relationships throughout the organisation, as well as with a small team of direct reports. We aim to offer a facilities service which is customer focused, professional and unobtrusive. Delivery of a quality service, which will embody the level of hospitality and welcome consistent with the CMS ethos, is a primary performance measure.
Your relationships
· This role will report to the Director of Finance & Corporate Services.
· This role will work collaboratively with others in the wider finance and corporate services group.
· This role will work closely with all staff and tenants across CMS
· Line management responsibility for the CMS House supervisor and conferencing and reception assistant.
Your responsibilities
Conferencing and reception
· Line management of a team of two staff: the CMS House supervisor and conferencing and reception assistant
· Ensuring team development to nurture a culture of welcome and customer service, while ensuring tasks are completed
· Giving direct support to the team, providing cover on reception and help for major events happening in the CMS House building
· Support the Director of Finance and Corporate Services in setting of policies and guidelines for the use of the CMS House building and for hiring of conference facilities to include rates, publicity, balance of use by internal/external people.
Facilities management
· Monitoring the contracted services for the supply of utilities (gas, electricity, water, etc) and selected services (windows, pest control, hygiene, refuse collection)
· Arranging and supervising building maintenance contracts - lifts, air conditioning, fixed equipment electrical testing, fire alarms, CCTV and others - and minor repairs as required. Renegotiating contracts as needed, involving the director of finance and corporate services and the CMS legal advisor as required.
· Maintain the performance of building services, optimising maintenance regimes and proposing improvements
· Liaise with existing tenants. Work with agency appointed by CMS to arrange marketing of the surplus office space and work with the CMS legal advisor on the tenancy agreements.
· Managing other properties owned by CMS (2025: three houses and two flats) which are let or licensed for occupation to employees and former mission partners, advising on maintenance as required
· Manage the maintenance of the pooled car fleet
Health and safety
· Responsible for the co-ordination of health and safety policy for the whole organisation, working with the support of consultants where required
· Maintain the building to meet health and safety legal compliance
· Carrying out daily and weekly checks as needed, e.g. fire alarm, water safety
· Arrange training of first-aiders, fire wardens and oversee fire drills
Other
· Flexibility with working hours as required e.g.: co-ordination of some maintenance out of hours to ensure minimal disruption and communication with contracts
· Manage the facilities budget and related invoice and expense administration
· Contribute to the Creation Care group in relation to the use of the building and car fleet
· Other reasonable duties as may be assigned from time to time by the Director of Finance and Corporate Services
People at the edges are at the centre of God’s story. Join our global movement as we follow Jesus to the edges together.




The client requests no contact from agencies or media sales.
Job title: Service Manager - Night Shelters
Location: On site at our office – Argon House, Argon Mews, London, SW6 1BJ
Contract type: Permanent
Reporting to: Head of Operations & Service Development
Hours of work: 35 hours per week (5 days per week)
About you
As the Service Manager for our night shelter service, you’ll be at the heart of Glass Door’s mission, delivering the largest network of night shelters in the UK. This pivotal role offers you the chance to make a real difference by managing a dedicated team across multiple sites, ensuring high-quality, consistent service that supports our guests to build a route out of homelessness. We’re looking for a dynamic, proactive leader with a passion for problem-solving and a compassionate service delivery.
What you will do as part of our team
The Service Manager is responsible for the following:
Service delivery
· Lead all aspects of the planning, preparation, and delivery of the night shelter service.
· Oversee the day-to-day operations of the service, directly engaging with staff and guests to ensure high-quality service delivery.
· Ensure operational policies are consistently followed, providing guests with a reliable and uniform service experience.
· Manage the rota across three night shelters to maintain adequate staffing at all times.
· Manage a fleet of three vehicles used for the night shelters, ensuring their availability and maintenance.
· Ensure all staff are fully aware of service provisions, requirements, and expectations.
· Lead the continuous improvement of the shelter service to better meet guest needs.
· Ensure due diligence is performed, and that reporting and records are accurately maintained.
· Collaborate with the Head of Operations & Service Development to keep expenditures and income within agreed budget limits.
· Liaise with casework colleagues to ensure seamless collaboration between night shelter and casework staff.
· Ensure the night shelters are aligned with other statutory and charity services to best meet the needs of our guests.
· Conduct and maintain annual general and fire risk assessments for each shelter venue; actively maintain the service-level risk register and contribute to organisational risk register.
· Promptly raise concerns and safeguarding issues in accordance with relevant policies and procedures.
· Ensure policies and procedures are up-to-date with annual reviews, and provide staff with training and guidance on compliance and best practices.
Management
· Manage and supervise a seasonal staff team of approximately 40 individuals.
· Oversee the full employee lifecycle management, including: recruitment, onboarding, training and performance management.
· Lead the recruitment and training of seasonal shelter staff.
· Provide high-quality support and line management to night shelter staff, delivering clear guidance, support, and effective leadership.
· Ensure excellent performance management, support, and supervision of Night Shelter Managers and staff, including monitoring annual leave and addressing performance issues in line with Glass Door’s policies.
· Empower seasonal managers to deliver high-quality, safe support and effective guest management in accordance with Glass Door policies and procedures.
· Regularly monitor the quality of support and service by conducting site visits to the night shelters.
· Organise and deliver a comprehensive training programme for shelter staff.
· Facilitate regular supervision and team meetings to promote effective teamwork and communication.
· Ensure the In-form system is utilised efficiently by shelter staff, with timely updates to reports, and prompt, accurate record-keeping.
· Provide timely support, advice, and guidance to staff as needed.
Service Development and Planning
· Play a lead role in the annual planning of the night shelter service and contribute to the annual services business plan.
· Drive the achievement of organisational targets and objectives as outlined in Glass Door’s business plan.
Additional
· Cultivate positive relationships with guests, staff, professionals, partners, suppliers, and the local community.
· To undertake any other duties that can be reasonably required to meet the operational needs of Glass Door.
· Carry out the functions of the post with proper regard to Glass Door’s Equal Opportunities Policy.
Person Specification
Essential:
· Proven experience working with and understanding the needs of people experiencing homelessness or similar disadvantaged groups.
· Experience in leading a service and managing frontline teams.
· Demonstrated problem-solving abilities through proactive learning.
· Understanding and appreciation of trauma-informed care.
· Valid driving license for manual transmission with the willingness to drive the Glass Door vehicles.
· Ability to work independently, with strong decision-making skills and initiative.
· Highly organised with excellent time-management abilities.
· Exceptional communication skills, adaptable to various styles and approaches.
· Strong IT proficiency, including advanced Microsoft Office skills.
· Willingness to work occasional evenings and weekends, with the flexibility to cover shifts in emergencies. Time off in lieu provided.
· Proactive approach in resolving challenging situations and achieving desired outcomes.
· Empathetic and professional in handling challenging circumstances.
· Ability to implement and adhere to health and safety, HR, and operational policies.
· Strong commitment to equal opportunities and diversity.
Desirable:
· Advanced IT proficiency, particularly in AI tools and technologies, with a proven ability to quickly learn and adapt to new software or web applications.
· Relevant training or certifications (e.g., project management, trauma-informed care, IOSH Managing Safely).
· A lived experience of homelessness.
We value diversity, promote equality and encourage applications from people of all backgrounds. We particularly welcome applications from people with lived experience of homelessness.
The client requests no contact from agencies or media sales.
Role Overview:
This is an exciting opportunity to lead the Trusts and Foundations income stream at Global Canopy, bringing exemplary relationship management and stewardship strategies to continue establishing the programme for long-term impact. This role will also nurture a small but successful team, supporting them to reach in-year and future income targets.
You will contribute to a culture of kindness, collaboration, rigour and accountability in equal measure. You will come to work with a sense of urgent mission, but one balanced by emotional intelligence. You will share our conviction that it is not just what we do that matters in our working life, but how we do it too.
Key Responsibilities
As a confident and energetic member of Global Canopy’s Development team, you will:
- Oversee the delivery of our Trusts and Foundations programme, shaping plans to ensure outstanding donor engagement and stewardship, future income growth and the delivery of our mission for forests, people and nature
- Personally manage a portfolio of prospects and existing funders at the six- and seven-figure level, inspiring them to give for the first time and continue or increase their giving
- Support the Trusts/Foundations fundraising team to develop a continuous pipeline of unrestricted and restricted funding opportunities
- Working alone and in partnership with other team members, develop high-quality tailored communications, including cases for support, bespoke proposals, concept notes and donor reports that demonstrate Global Canopy’s impact
- Engage and build relationships with peer and partner organisations to identify and explore opportunities for partnership funding applications
- Represent the voice of fundraising on strategic internal Boards and Working Groups, ensuring excellent communication flow between them and the Development team
- Collaborate effectively across the organisation at all levels, operating as a supportive and reliable fundraising colleague
- Work with colleagues across programmes, communications, operations and finance to shape annual plans and budgets
- Leverage your understanding of market trends to adapt our approach to fundraising and donor engagement
- Effectively manage a high performing Trusts/Foundations team providing clear objectives, supervision and support to enable them to thrive in their roles
- Ensure your and the team’s work is fully compliant with both our own policies and the latest charity legislation and standards of practice
- Ensure that our CRM (Salesforce) is used effectively, kept up to date and accurately maintained with prospect and donor information
- With the Director of Income and Philanthropy Lead, contribute to the effective management of the Development team as a whole and a strong organisational fundraising culture
- Undertake any other relevant duties and projects delegated by the Director of Income
Skills and Experience
Successful candidates will:
- Have a proven track record of having identified, cultivated and secured six- and seven-figure funding partnerships with trusts/foundations
- Have proven experience of building relationships of trust, working collaboratively and in close partnership with internal stakeholders to deliver joint outcomes
- Have excellent written and verbal communication skills, confident in synthesising complex information for external-facing, donor-friendly communication and talking with funders, prospects and stakeholders
- Be adept in negotiating in complex environments with multiple stakeholders to achieve mutually beneficial outcomes
- Be skilled in adapting your style of management to meet individual needs and provide support to team members in achieving their professional and developmental goals
- Be familiar with the Fundraising Code of Practice and/or other relevant fundraising best practice frameworks
- Have excellent relationship management skills and high emotional intelligence
- Have strong financial literacy, including budgeting and financial reporting
- Be able to work well under pressure and manage multiple priorities and demands
- Have experience in working in the forests, nature and/or climate sectors, preferably in a global context
- Familiarity with the human rights and social dimensions of commodity-driven deforestation and environmental degradation and/or the nexus between human rights and nature-related issues would also be beneficial
Essential Behavioural Competencies
- Proactive and agile, seeking opportunities to grow income in a dynamic and creative environment
- Passionate about demonstrating how funders can contribute to ending deforestation, an essential step in achieving urgent global goals on climate, nature and human rights
- Enthusiasm and flexibility to adapt to changing circumstances and capitalise on new opportunities
- Effective and positive team-player with a strong preference for collaboration
Benefits
Salary
£55k-65k full time equivalent
This role sits within Band C on Global Canopy’s remuneration framework.
Nature of contract
Full time / Permanent. We are a flexible employer and welcome candidates wishing to work flexibly.
Base
Our office is in Oxford, with flexible home-working arrangements in place.
Holidays
36 days (including bank/public holidays) for discretionary use across the annual leave year. Option to purchase up to an additional 5 days or equivalent of one week’s leave.
Pension
Employer pension contribution of 8%.
Healthcare cashback plan
Covering dental fees, eye-care, wellbeing, physiotherapy, chiropody and much more – for you and any children.
Group Life Assurance
Paying a lump sum of 3 times annual salary
Group Income Protection
Paying 75% of annual salary for up to 2 years (for long term sickness).
Employee Assistance Programme
Which provides free, confidential advice on personal and legal matters.
Other
Huge range of discounts and cashback deals at gyms, restaurants, holidays, and much more.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a Property Compliance Manager!
Are you known for your keen attention to detail, strong organisational skills, and a knack for negotiation? Do others admire your ability to build lasting relationships and positively influence outcomes? Are you someone who thrives in collaborative environments, keeps meticulous records, and is passionate about ensuring regulatory compliance. We’re looking for someone with experience in property compliance management and a solid understanding of health and safety, as well as housing-related legislation and best practices—including an employer’s duty of care. If this sounds like you, we’d love to hear from you! Come join us and play a vital role in helping us support our residents on their journey out of homelessness.
About You:
You are organised, meticulous, and bring proven experience in property compliance management. You have a good understanding of housing legislation, health & safety regulations and best practice, building maintenance and compliance in relation to Supported Housing and PRS (including HMO’s). You can confidently navigate relationships with external contractors, landlords, and local authorities. You will also oversee the effective management of risk across all Homeless Oxfordshire properties. With a solutions-focused mindset, you’re ready to take ownership of compliance and health and safety across multiple sites, ensuring we deliver safe, dignified living spaces for our residents .
About the Role:
As our Compliance Officer, you will take the lead on property compliance and certification across Homeless Oxfordshire's housing portfolio. You will oversee safety inspections, manage risk assessments, maintain up-to-date records, and coordinate with contractors and landlords to ensure all remedial and planned works meet health, safety, and housing regulations. We will also entrust you with coordinating employer health and safety regulations. Reporting to the Head of Property and Facilities, your role is central to protecting residents and enabling our operational teams to deliver outstanding service.
Some of your responsibilities will include:
· Ensure all regulatory requirements & certifications are maintained and securely documented (e.g. gas, Electrical safety, legionella, Asbestos, fire alarm and lighting tests etc.), Ready for inspection as required.
· Undertake annual risk assessments for all areas relating to properties (including fire); maintenance and cleaning activities and ensure that relevant details are shared with others appropriately
· Build close relationships with our landlords and providers to ensure any compliance works they are responsible for under the terms of the lease are carried out to the required standard that we are satisfied with along with the local authorities or facilitate the work on their behalf.
· Ensure all HMO licencing information is up to date for all relevant properties and records of HMO Licences are retained on in-form and work together with Local Authorities. Ensure all additional works that are required for licence are completed in a timely manner.
· Oversee weekly and monthly Health and safety inspections for all sites.
· Work with Head of property & Facilities on Health and safety tasks for the organisation
· Contribute towards the budget setting for all planned compliance and health and safety works and ensure this remains within the budget set.
· Promote a high standard of hygiene among staff and residents and ensure controls are in place to reduce the risk of pests, damp, and mould, taking remedial action.
· Remain informed of all relevant property legislation for the private rented sector, HMOs and supported accommodation and implement changes within the organisation to maintain compliance.
· Support operational managers and staff to deliver outstanding services to our residents.
· To take control of the accident reporting, working with managers and SMT to ensure that all staff adhere to the process of reporting these incidents.
· Provide a monthly report to the Head of Property and facilities with compliance for the property portfolio as a minimum.
· Comply with Homeless Oxfordshire’s policies and procedures
· Contribute to a positive working environment in which equality and diversity are valued and staff are enabled to do their best
· Contribute to the work of the broader team.
Please be aware that this role is subject to an enhanced DBS disclosure check and will be undertaken for the successful candidate. We also do not offer work sponsorship for this role. We reserve the right to close this advert early if we identify a suitable candidate before the advertised closing date.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Our Team as an HR Administrator
Are you an organised, service-driven professional with a heart for people and a passion for purpose? Scripture Union, one of the UK’s most respected children and youth ministry organisations, is looking for a talented HR Administrator to join our team.
About the role
We’re Scripture Union (SU), we’re one of the UK’s longest-established children and youth ministry organisations, and we’re looking for a talented Administrator to join our team to support our HR function.
What You'll Do
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Keep our HR engine running by providing excellent admin support
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Maintain accurate employee records and databases
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Help welcome new team members through recruitment and onboarding
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Support training and policy implementation
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Champion digital tools to streamline our processes
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Deliver excellent service in every interaction
Why Scripture Union
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Hybrid working (2 days/week in Milton Keynes HQ)
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Flexible hours (full-time or part-time from 22.5 hours/week)
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Generous benefits: 23 days holiday + bank holidays + 5 volunteering days, up to 12% pension contribution, life insurance, and enhanced family leave.
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A supportive, faith-filled environment where your work has eternal impact
Important things to note before you apply.
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We are committed to building a culturally diverse workforce. As part of this commitment, we welcome applications from people, regardless of their background.
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The Movement takes Safeguarding seriously. This role will require a Disclosure from the Disclosure & Barring Service and has an occupational requirement to be filled by a committed Christian, active in church life. Equality Act 2010, Part 1, Schedule 9 applies.
Who We're Looking For: Our Ideal Candidate
We’re seeking someone who is not just good at what they do, but is passionate about who we are what we do. Here’s what we envision in the right person:
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Organised and Driven: You thrive on managing your own workload, setting priorities effectively, and juggling multiple projects with grace and precision.
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Deeply Committed to Faith: You have a strong personal commitment to God and live as an active Christian disciple, bringing your faith into your daily work.
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Process-Oriented: You’re always looking for ways to improve systems and processes, making things more efficient and effective.
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Service-Focused: You believe in delivering first-class service to colleagues and stakeholders, ensuring every interaction is handled with care and professionalism.
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Digitally Savvy: You embrace digital tools and solutions to streamline HR operations and enhance the employee experience.
Previous experience in HR is not essential as training and support will be provided to gain HR qualifications.
As with all our team members, you will also:
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Be a committed Christian who resonates with Scripture Union's mission and values, actively participating in a local church community.
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Strive for a strong understanding of the Bible, applying its teachings to your daily life and inspiring others to do the same.
How to Apply
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If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, download a copy of the job profile. You will need to upload your CV (2 A4 pages max) and a covering letter (2 A4 pages max) detailing how your skills and experience reflect the person specification via Charity Jobs. All screening questions provided as part of your application, must be answered.
If this describes you, and you are in agreement with the aims and beliefs of Scripture Union, then we would like to hear from you. To apply for this role, in the first instance please send your CV and a Covering letter via CharityJob. All screening questions provided as part of your application, must be answered.
Closing date: 31st July 2025.
Interview date: 12th August 2025.
Interview location: At our Head Offices in Milton Keynes
ScriptureUnion is a Christian charity that exists to see a new generation of children and young people with their own vibrant, personal faith in Jesus




The client requests no contact from agencies or media sales.
Night Young People Case Worker
This is an exciting opportunity for a Night Young People Case Worker to work as part of a team covering the night shift hours delivering an assessment, support and move on service to vulnerable clients in supported accommodation in Bishop Auckland, County Durham.
Position: Night Young People Case Worker
Location: Durham
Contract: Full time, Permanent
Hours: 37.5 hours a week
Salary: £24,136 Per Annum Plus Pension & Other Benefits
Closing Date: Tuesday 13th July 2025
Key Note: Due to shift times, geographical location and type of work. We request people to have access to a car.
About the Role
As a Night Young People Case Worker, you will work under the direction, guidance and support of a Service Manager and an Assistant Area Director you will work as part of a team covering the night shift hours delivering an assessment, support and move on service to vulnerable clients in supported accommodation.
The accommodation service is based in Bishop Auckland County Durham. You will ensure that the accommodation is properly maintained during the night shift and support the client to sustain their tenancy and participate in positive and successful move on. The aim of the service is to ensure that every client leaves with the skills and resilience to be confident and self-determining in their lives.
Key Responsibilities:
- Ensure the safety and wellbeing of clients, including safeguarding and emergency procedures, and contribute to a safe environment for all.
- Lead on risk and needs assessments and create SMART support plans tailored to individual clients.
- Provide flexible, creative, and person-centred support, encouraging client involvement in decisions and community activities.
- Work collaboratively with external agencies to support client wellbeing, ensuring compliance with data protection protocols.
- Support client access to education, training, employment, and volunteering opportunities aligned with their aspirations.
- Promote client voice and participation through initiatives like residents' meetings.
- Contribute to preparing accommodation for new clients, supporting transitions and maintaining a welcoming environment.
- Maintain accurate records, support volunteer engagement, participate in rota duties, and carry out additional responsibilities as required.
About You
We are looking for someone who:
- Experience working with young people or those affected by homelessness.
- Understanding of asset-based approaches, safeguarding procedures, and support planning including risk assessments.
- Strong commitment to equality, diversity, and treating all individuals with dignity and respect.
- Knowledge of health and safety principles and a commitment to maintaining a safe environment for all.
- Good literacy, numeracy, and IT skills to support effective communication and record-keeping.
- Ability to work collaboratively and maintain clear professional boundaries in a team setting.
- Reflective and committed to continuous personal and professional development.
- Alignment with the values and ethos the charity.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
#INDSCP
Contracted Weekly Hours: 37.5. Monday to Friday 9am-5pm
Contract Type: Fixed term – 12 months
Annual leave: 25 days annual leave plus 8 bank holidays per annum
Salary: £45,000
Location: ICN office in Bournemouth
International Care Network is a Christian charity whose aim is to help to rebuild the lives of asylum seekers and vulnerable migrants. We are looking for a Director of Operations to oversee and optimise the day to day administrative and operational functions of the organisation to ensure the efficient and effective delivery of the charitable programmes and services. The Director of Operations will work closely with the senior leadership team (CEO and department managers) to develop and implement strategic plans, promote diversity and inclusion and drive organisational growth and impact
ICN provides benefits to staff including:
- Company pension scheme.
- A degree of flexibility with contracted hours.
- Staff welfare opportunities including socials.
- Training opportunities relevant to role.
ICN will seek to ensure that all existing and potential employees are given equal opportunities. We are committed to diversity and equality of opportunity in our employment policies and practices. Our aim is to promote diversity so that no employee or potential employee will be subject to unlawful or unfair discrimination because of gender, age, marital or civil partnership status, colour, race, nationality or other ethnic or national origin, disability, religion, sexual orientation, gender reassignment, pregnancy or maternity or membership or non-membership of a trade union or political beliefs. We will seek to ensure that no applicant for employment is disadvantaged by conditions or requirements which cannot be justified.
ICN take the safeguarding of service users, staff and volunteers very seriously, with a robust safeguarding policy and process in place. As part of this ICN are committed to developing a safe culture ensuring that all steps are taken to recruit staff and volunteers who are safe to work with our service users and staff, including requiring relevant DBS checks to be taken for roles working with children and/or vulnerable adults.
ICN's mission is to help to rebuild the lives of asylum seekers and vulnerable migrants.

The client requests no contact from agencies or media sales.
Youth Forum Co-ordinator
NYCC, LocalMotion & Edmonton Community Partnership are looking for a dynamic and community-focused Forum Co-ordinator to lead the development of a brand-new role within the Enfield Professional Partners Youth Forum. This is an exciting opportunity to shape how local organisations work together, foster trust, collaborate and ensure the voices of young people are heard and their needs, met. If you’re passionate about building meaningful relationships, coordinating impactful partnerships, and driving systems change at a grassroots level, we want to hear from you.
Person Specification
Essential Skills & Experience
- Experience in community engagement, partnership working or voluntary sector co-ordination
- Excellent relationship-building skills, with the ability to connect and unite diverse stakeholders
- Understanding of the challenges of working with local authorities and how to engage effectively
- Strong advocacy and communication skills, with the ability to amplify under-represented voices
- Ability to navigate complex community dynamics, ensuring collaboration remains balanced and inclusive
- Experience in facilitating collaboration, resource sharing and collective decision-making
Desirable Skills & Experience
- Knowledge of the needs and challenges faced by under-served communities and young people
- Familiarity with funding and investment processes for community-led initiatives
- Previous experience in a co-ordinating role within the voluntary, community or public sector.
Apply here to help shape a more collaborative, inclusive, youth-centred future. Submit your CV and a short cover letter outlining why you’re the ideal candidate for this role.
The client requests no contact from agencies or media sales.
We’re looking for a proactive and capable People Operations Manager to manage the day-to-day HR and volunteer operations at our charity. You’ll play a key role in supporting our staff and volunteers, ensuring smooth processes, legal compliance, and a welcoming, well-run office environment.
What You’ll Do:
- Oversee recruitment, onboarding, and support for staff and volunteers
- Manage HR systems and workforce data
- Coordinate learning and development, ensuring compliance and CPD
- Act as site manager for our office, ensuring H&S and legal compliance
What You’ll Bring:
- Experience managing people and processes with professionalism and care
- Strong organisational and communication skills
- A proactive, can-do attitude and ability to juggle priorities
- Knowledge of HR, H&S, and volunteer best practice
The client requests no contact from agencies or media sales.
Hours: Full time 37.5 hours per week
Area of work: Predominantly in the London area
Are you passionate about connecting people with nature and empowering communities to protect rivers? Do you have experience delivering engaging volunteering and citizen science programmes that inspire real environmental action? Join us and play a pivotal role in restoring London’s rare urban chalk streams.
About the Role
SERT’s ambition is to reach as many people as possible in the South East, to teach and show them the importance of rivers in the environment, and how everyone can play a part in restoring them. We also want to be more reflective of the diverse communities who live in the South East, and build partnerships within these communities to reach a broader audience.
This role will lead the development and delivery of volunteering and community outreach activities that connect people with their local rivers. Activities will include practical volunteering such as river clean-ups, planting days, and invasive species control, as well as citizen science, guided walks, and community workshops.
A key focus of the role is supporting the Chalk Streams in the City project - a major initiative to restore London’s rare urban chalk streams through community involvement. The postholder will help shape and deliver a programme of inclusive and engaging opportunities that inspire people to care for these unique and threatened habitats.
This project is made possible with funding from The National Lottery Heritage Fund, with thanks to National Lottery players.
Working at the South East Rivers Trust is rewarding, fulfilling and fast-paced. We collaborate with energy and professionalism, guided by our values of delivering high-quality work, using expertise and science, building strong relationships, and bringing positivity and integrity to everything we do. If this sounds like the right environment for you - we’d love to hear from you.
Please see the full Volunteering and Engagement Officer job descriptions for more information.
How to apply:
Please send us the following documents, more information can befound on our website.
- Your CV
- a completed application form
- Equality and Diversity Monitoring Form (optional)
The deadline for application is 11:59pm on Sunday 20th July 2025. We reserve the right to close the recruitment early.
Interviews will be potentially w.c. 28th July 2025.
We help rivers thrive again for communities and nature.




The client requests no contact from agencies or media sales.
The Senior Psychologist will lead the delivery of high-quality, evidence-based psychological interventions for service users with complex trauma presentations. As a clinical specialist, you will provide expert assessment, formulation, and intervention, ensuring that psychological care is tailored to the needs of asylum seekers and refugees.
Hours: 37.5 hours per week, Mon-Fri
Duration: 12 months FTC, with possibility of 3-year extension (subject to project funding)
Location: Birmingham/Sandwell (5-day in-person role working in the project clinic)
Salary: £52,866.48 - £64,614.57 per annum
Job Purpose:
A key aspect of the role is clinical leadership, including supervision and training for psychologists, assistant psychologists, and caseworkers to ensure psychological principles inform all aspects of service delivery. The postholder will drive the integration of trauma-informed practices, contribute to clinical governance, and support outcome monitoring. They will also play a pivotal role in supporting pathways for stabilisation and trauma-focused therapy.
Working closely with the Mental Health Activity Manager (MHAM) to uphold clinical standards, the Senior Psychologist will focus on the direct provision and supervision of psychological interventions, rather than broader operational and service management functions. Additionally, they will engage with external stakeholders to promote best practices in psychological care and facilitate seamless referral pathways.
Knowledge, Skills & Experience:
Knowledge:
- Doctorate in Clinical/ Forensic/ Counselling Psychology with HCPC registration.
- Further advanced training in relevant specialist treatment delivery (e.g. CBT, EMDR, NET)
- Advanced expertise in complex trauma, PTSD, and comorbid mental health conditions, particularly in refugee and asylum-seeking populations.
- In-depth understanding of trauma-informed care models, stabilization techniques, and stepped-care approaches.
- Extensive knowledge of evidence-based trauma therapies, including TF-CBT, EMDR, NET, and third-wave approaches.
- Strong working knowledge of safeguarding policies, risk assessment protocols, and ethical guidelines (e.g., HCPC, BPS, NICE guidelines).
- Understanding of mental health policy, advocacy, and service commissioning within humanitarian and third-sector settings.
Skills:
- Highly developed clinical assessment, formulation, and treatment planning skills for complex cases.
- Strong leadership, mentoring, and clinical supervision abilities to support junior psychologists and multidisciplinary teams.
- High-level risk assessment and crisis intervention competencies.
- Strong interdisciplinary teamwork, with the ability to liaise effectively with external agencies and humanitarian stakeholders.
- Proficiency in research, audit, and data-driven service evaluation to support evidence-based practice.
- Highly developed skills in effectively communicating complex, ethically sensitive, and clinically relevant information both orally and in writing to clients, their families, carers, and professional colleagues across different healthcare and humanitarian settings.
Experience:
- At least three years of post-qualification experience, with significant experience delivering trauma-focused therapy.
- Experience providing clinical leadership and supervision to Psychologists, Assistant Psychologists, or trainees.
- Demonstrated ability to manage high-risk and complex clinical cases.
- Strong record of multidisciplinary team collaboration and policy engagement.
- Experience working with refugees, asylum seekers, or survivors of trafficking and torture.
- Research, service evaluation, or policy development experience.
- Prior work in humanitarian, NGO, or third-sector organisations would be an asset to the role
- Experience in the practical use of personal IT equipment and Microsoft Office 365 suite. The ability to effectively collaborate and communicate within a hybrid working environment utilising Teams, SharePoint, One Drive and Yammer.
Right to work in the UK - Candidates must have the right to work in the UK.
HOW TO APPLY:
Please apply on our website by submitting a copy of your CV together with a letter of motivation (please upload as one document) by the closing date:
Friday 25 July 2025, 11.59pm (BST)
Incomplete applications will not be considered.
We look forward to receiving your application!
The client requests no contact from agencies or media sales.