Supporter care jobs

We are looking for a proactive and compassionate Triage and Assessment Officer to support victims and survivors of domestic abuse. This role is full-time to on a permanent contract. The role is hybrid, based at the Victim Support office in Old Street and with some home working.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As an Triage and Assessment Officer you will provide pro-active, high quality, frontline service to victims of domestic and sexual abuse through risk assessment, providing individual safety planning, trauma-informed support, guidance, and information, enabling victim/survivors to access the services they need in the aftermath of the abuse and trauma they have experienced.

You will make initial contact with victims of domestic abuse, explaining our services and assessing the impact of crime. Support will include providing resources, interventions, and information to all service users. You will provide immediate intervention by telephone and any appropriate referral in order to:

* support those affected by domestic abuse in understanding and asserting their rights and entitlements
* in understanding their journey through the criminal justice and legal systems including the Victims Code of Practice
* facilitating access to additional services
* provide practical support and information to all victims and survivors of domestic abuse, leading on completing initial impact and risk assessments that are comprehensive and holistic.

Key Responsibilities:

• Assess risks and needs using evidence-based checklists.
• Assist high-risk victims in accessing safety services.
• Deliver tailored support and information.
• Understand legal frameworks for protecting children and vulnerable adults.
• Empower clients to recognize domestic abuse dynamics.
• Work with a team to deliver respectful, dignified, and sensitive services.
• Maintain accurate and confidential case records.
• Comply with data protection laws and organizational policies.
• Stay updated with procedures, policies, and professional codes.

About You:

Ideally, you will have knowledge about legal remedies for domestic abuse victims and have experience working with drug, alcohol, and mental health issues. An understanding of benefits, housing, and homelessness would also be beneficial.

You will need:

• Strong understanding of domestic and sexual abuse and its impact.
• Demonstrate proficiency in English, both verbally and in writing.
• Experience in statutory, voluntary, or multi-agency settings.
• Competency in risk and needs assessment frameworks.
• Understanding of safeguarding issues.
• Direct service delivery experience to victims or vulnerable people
• Strong crisis management skills.
• Effective communication, negotiation, and advisory skills.
• Commitment to equal opportunities and diversity.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

This role is full time 37.5 hours per week. This is a hybrid role, and you will work from both our Wirral and Liverpool sites, as well as out in the community.

Salary: £33,600 - £37,100

Claire House has an exciting new opportunity within our corporate fundraising team to expand and develop this vital fundraising stream, to ensure we are able to provide the care and support to more children and families.

We are looking for an energetic and enthusiastic person to make sure that every business we work with gets the best possible experience from supporting Claire House. This role presents an exciting opportunity to focus on engaging Liverpool based businesses with a capital fundraising campaign.

The nuts and bolts of the job:

· To research and approach companies to maximise fundraising opportunities, including charity of the year partnerships.

· To promote Claire House events and campaigns to businesses.

· To monitor and evaluate all aspects of the partnership, reporting on income and engagement.

· To provide the highest quality supporter care, working in partnership with the business to engage with its staff, maximising fundraising and retain support for the long term.

· To represent Claire House and generate awareness of the care we provide to a large audience.

· Developing effective activity plans, with clear objectives and outcomes to engage with new and existing corporate partners.

· To identify and build relationships with high-net-worth individuals within the business sector.

· Working to ensure compliance with fundraising regulations.

· Work with other departments and teams within Claire House for the mutual benefit of the charity and the supporting organisation.

Closing date: Tuesday 2nd February 2026

Interviews will take place on Tuesday 10th February 2026

Applicants are advised to apply early for this role as we reserve the right to close this vacancy early if we get a high number of suitable applicants.

Please read the attached job description and person specification available on the Claire House Website for more details.

All applications must be submitted on a Claire House application form available on the Claire House website. Please email completed application Claire House Jobs inbox, details can be found on the Claire House website. 

We regret that only shortlisted candidates will be contacted.

We are actively seeking candidates from a diverse range of backgrounds.

At Claire House, we welcome applicants from all backgrounds and value everyone as an individual. We are committed to organisational practices, which promote diversity and inclusion for all employees and volunteers regardless of age, disability, gender reassignment, sex, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief. Connecting these differences creates a productive environment in which everyone feels valued.

Claire House wants to meet the aims and commitments set out in its equality policy and we would appreciate your help and co-operation in completing our Equality and Diversity form here.

This organisations recruitment and selection procedures reflect our commitment to safeguarding and promoting the welfare of children and young people. All staff and volunteers are expected to share this commitment.

This role is subject to a standard DBS check.

We're looking for a kind, compassionate and resilient Specialist Behavioural Support Worker to join our learning disabilities service in Hertfordshire.

£23,046.00 per annum, working 32 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

* Annual leave increasing up to 30 days with length of service

* Free DBS

* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card

* Fully paid induction programme and further training

* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

Specialist Behaviour Support Workers are responsible for supporting people with learning disabilities and behavioural needs to live full lives, develop skills and maintain their wellbeing.

Driving is mandatory for this role.

This role requires sleep-in shifts at the service.

What you'll do:

* Supporting the customer to lead a full and active life and do things they enjoy, sensitively and persistently trying to new things to open up new opportunities for the customer;

* Communicating with a range of other key stakeholders including social work, psychology and commissioning teams;

* Acting in accordance with the policies and procedures of Look Ahead Care & Support plus those specific to the service including any statutory requirements;

* Consistently reviewing the customer's life goals and their progress towards achieving them, in partnership with them and those important to them;

* Supporting the customer with personal care;

* Reporting any observations relating to customer welfare;

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead.

About you:

* Enjoys social interaction and the company of others, joins in with the hobbies and interests of the customer and is able to facilitate connections with new people and places;

* Has a reasonable level of physical fitness and is able / likes to participate in active pursuits such as running and swimming;

* Is confident enough to try new things and take positive risks on a regular basis;

* Exudes a warm friendly and fun presence;

* Prefers working as part of a group or team;

* Is persistent and determined in adverse circumstances;

What you'll bring:

Essential:

* NVQ Level 2 or equivalent

* Minimum 2 years of experience working with customers with Autism/Challenging Behaviour/learning disabilities

* Driving licence and a willingness to drive as part of support duties;

Desirable:

* Experience of engaging vulnerable people with complex needs in meaningful activities.

About us:

We have a strong social purpose and we live and work by our values:

* We focus on Excellence and innovation.

* We are Caring and Compassionate.

* We are Inclusive and Trusted.

* We work in Partnership and are One-Team.

The Destitution Caseworker is a full-time post at the JRS UK offices in Wapping with regular visits to our houses in South London. The post-holder will be joining the Advice and Casework Team, a small and diverse team of Caseworkers, Befriending and Practical Support Coordinator and volunteers.

The Advice and Casework Team provides refugee friend led advice and casework, supported by the practical offering of hardship payments, regular mobile phone top-ups, and befriending. We also provide temporary accommodation through our hosting scheme 'At Home’ which has operated since 2012. Additionally, we also offer support through our 10- bedroom house for women and 6 – bedroom house for men in South London.

This role is busy and varied, with a focus on combining accompaniment with advice and practical support and assistance particularly to those in our accommodation project. The postholder will provide in-depth and proactive support on a broad range of issues including destitution and homelessness; access to legal advice; asylum support and health related matters. The postholder will utilise relationships with NGOs and specialist agencies, signposting and making referrals as appropriate.

They will be responsible for managing their own caseload and will support with the smooth running of the accommodation project and other aspects of the wider team.

The postholder should have a good working knowledge and empathy of the issues and challenges faced by destitute asylum-seekers and refugees, with particular focus on destitution, homelessness and access to immigration advice. They will need highly developed listening skills, personal resilience, and emotional maturity to respond to the emotional and practical needs of asylum seekers, accompany them and support them to positively progress with their lives. They need to have and maintain an up-to-date knowledge about the immigration and asylum context as it relates to our work with destitute refugees.

The Destitution Caseworker will be enthusiastic about working in a small faith-based organisation and have a willingness to integrate JRS UK’s ethos of accompaniment in their approach whilst also demonstrating sensitivity in responding to the needs of individuals facing destitution. They will enjoy working in a fast-paced environment and possess excellent communication skills and will adhere to JRS’ values and commitment to social justice and tackling racism and discrimination. They will work flexibly as a member of the team and organisation and undertake other reasonable duties and responsibilities as needed.

Role Specific Responsibilities

Accommodation:

• Preparing needs assessments and inducting guests and residents.

• Facilitating matching meetings and providing ongoing support during placements including review meetings.

• Coordinating food grants for accommodated refugee friends.

• Being the main point of contact and a supportive presence, providing basic advice and casework support for guests and residents.

• Support with coordinating the move-on process from hosting and housing as appropriate.

• Support hosts and other volunteers including assisting with coordinating and facilitating volunteer meetings.

• Support the facilitating of monthly house meetings and activities.

• Proactively identify and respond to risks and health and safety issues, escalating as appropriate.

• Promptly flagging any housing maintenance issues

• Take part in the on-call rota.

• Travelling within London to visit host homes, as well as the properties in South London. Some evening and weekend work is required, but time in lieu will be provided.

General Advice and Casework Support:

• Identify, register, and assess needs of individuals seeking support

• Provide information, advice, and support to individuals on a range of issues including homelessness, access to legal advice, destitution, and asylum support.

• Identify, prioritise and provide pro-active advice and casework support to individuals requiring ongoing support.

• Facilitate access to services and support for individuals through signposting, referrals and ongoing advocacy where appropriate.

• Ensure hardship provisions are distributed, and resources utilised in line with policies, guidance and procedures.

• Maintain and develop positive working relationships and referral pathways with relevant statutory and third sector partners.

• Non-legal form filling.

General:

• Safeguarding concerns are identified, managed and/or escalated as appropriate

• Participate in monthly casework meetings

• Continuously maintain clear and accurate records in accordance with data protection legislation

• Identify and raise common trends and issues affecting our work

• Provide regular reports including for funding as required

• Attend internal and external meetings as agreed

• Keep abreast of relevant developments in asylum/immigration law and procedures

• Actively support colleagues, volunteers and collaborate across teams

• Work closely with colleagues to identify opportunities and explore ways for individuals supported by the services to share their experiences and contribute to JRS UK’s advocacy and communications work

• Assist line manager and colleagues with service improvement and development

• Undertake other duties and responsibilities as needed

• Comply with all JRS policies and procedures

Personal growth and development: 

• Engage with opportunities for training and development and reflect regularly on practice, including:

           o Ongoing training in areas such as asylum & immigration system, housing, mental health support/therapeutic care, rights and entitlements of those we serve.

          o Attend non-managerial supervision and psychological support to support selfcare.

          o Workshops and trainings relating to JRS’ mission and ethos

Circa £32,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as Marketing Executive.

You will work on a variety of marketing projects including delivery of creative materials, briefs, and delivering and monitoring campaigns. You will provide the administrative support, processes, information and materials needed to achieve the team’s objectives.

You’ll have some applied knowledge of core marketing practices, such as: digital media channels, content development, media planning, supporter journey development and testing and measurement. You’ll also be an effective and adaptable communicator.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Friday 30 January 2026.

Interview date:  Week Commencing Monday 16 February 2026 via video conferencing (MS Teams).  

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

The Pilgrims’ Friend Society is a long-established Christian charity supporting older people to live well in safe, caring communities. We are seeking an experienced and inspiring Housing Operations Manager to lead our housing services and shape their future.

This is a pivotal role, driving the delivery of our Housing Strategy, ensuring excellent tenancy and estate management, and leading housing managers to achieve high performance, strong compliance and outstanding resident satisfaction.

You will provide visible, pastoral leadership to housing managers and residents, fostering cohesive teams, engaged communities and well-run schemes. You will oversee budgets, service charges, health and safety, safeguarding and GDPR, while ensuring our properties remain clean, safe and attractive. Resident engagement sits at the heart of the role, including meetings, consultation, prayer and community building.

Have a watch here of "What it means for us, to work in a Christian Care Home like ours:" https://youtu.be/uCa1_BtS34w

For more information, please read the job pack

Key responsibilities

• Lead delivery of the Housing Strategy 2025–30 and action plans
• Line-manage and support housing managers, promoting accountability and innovation
• Oversee allocations, tenancy and estate management, and resident engagement
• Ensure full compliance with housing legislation, policies and audits
• Manage budgets within agreed tolerances and monitor service charges
• Drive improvements in resident satisfaction, wellbeing and community life

About you

• At least 3 years’ management experience in social or supported housing
• Strong people leader with a supportive, values-driven approach
• Confident managing budgets, compliance and performance
• Highly organised, adaptable and IT-literate
• Willing to travel nationally and work flexibly, including on-call cover

*Applicants must be evangelical Christians (This role has an Occupational Requirement to be filled by a Christian under the provisions of the Equality Act (2010)).

Hours:

40 hours per week, usually worked over 5 days.

"On-call" cover required to meet demands

Benefits:

• Company car available if required
• Remote working
• Ongoing and continuous training and development
• Ongoing support from management
• Being part of our friendly and committed staff team
• Employee assistance programme
• Perkbox rewards
• Team events
• Paid DBS checks
• Pension scheme
• Recommend a Friend Scheme
• Medicash

— What our staff say about working at Pilgrims' Friend Society: …“a loving and supportive company …" —

Pilgrims’ Friend Society is a registered charity. Our Christian ethos is central to everything we plan and do. We welcome applications from people of all backgrounds.

We are committed to having a diverse senior management team and we encourage applications from disabled and Black, Asian, and Minority Ethnic candidates, as these groups are underrepresented on our senior management team at present.

Please note: this vacancy may close sooner if sufficient applications have been received so please apply as soon as possible if interested.

About Us

We are a fast-growing, mission-led charity providing tailored support across mental health, physical rehabilitation, nutrition and wellbeing. Our work is informed by lived experience and driven by our mission that every young adult with cancer and their families/carers have the tools and support they need to live well and feel empowered.

Role Purpose

We are seeking an experienced Trusts & Foundations Fundraiser to cover maternity leave. This is a hands-on and strategic role, offering the chance to lead our fundraising from trusts, foundations, and charitable funders during a key period of growth.

You will be responsible for researching, writing, and submitting high-quality funding applications, building and maintaining relationships with existing and developing new funders, and ensuring that our supporter communications reflect our mission and impact. As a core member of our small, passionate team, you will also support wider fundraising and communications activities to help grow the organisation’s reach and income

Key Responsibilities

Trusts & Foundations Fundraising

· Lead all trust and foundation fundraising activity, delivering income in line with agreed targets.

· Identify, research, and cultivate new funding opportunities.

· Write compelling, high-quality applications and cases for support.

· Maintain accurate fundraising records, tracking pipeline, progress, and outcomes.

· Manage relationships with funders, ensuring excellent donor care and timely reporting.

Impact & Storytelling

· Work with our Programme Manager to collect, curate, and present impact data and stories from programmes to support funding applications.

· Work closely with the CEO and Programme Manager to demonstrate the impact of our work.

· Ensure all communications with funders reflect the organisation’s mission, values, and impact.

Collaboration & Wider Fundraising Support

· Work collaboratively with the wider fundraising and communications team to align strategies and maximise opportunities.

Skills & Experience

Essential

· Proven experience in trusts and foundations fundraising or similar fundraising role, ideally in the charity sector.

· Proven ability to secure grants in excess of £30,000 and multi-year funding.

· Excellent writing, storytelling, and presentation skills, with the ability to translate impact into compelling applications.

· Highly organised and able to manage multiple priorities and deadlines independently.

· Strong interpersonal skills, confident in building relationships with funders and stakeholders.

· Analytical mindset, with experience maintaining accurate databases and using insight to inform activity.

Desirable

· Experience supporting wider fundraising, communications, or digital campaigns.

· Understanding of the health, wellbeing, or cancer charity sector.

Personal Attributes

· Passionate about supporting young adults with cancer and their families.

· Creative, proactive, and solutions-oriented.

· Collaborative, supportive, and aligned with the values of the Ella Dawson Foundation.

· Comfortable working in a small, evolving team environment.

· Able to travel to Huddersfield for in-person team days (approx. 2 per month).

Why Join Us?
This is a unique opportunity to shape and deliver trust and foundation fundraising for a rapidly growing charity making a tangible difference in the lives of young adults with cancer. You will be part of a passionate, driven team, with the autonomy to make a real impact while supporting the organisation’s growth and sustainability.

How to Apply
Please submit your CV and application questions by Monday 2nd February 2026

We are unable to support applications for our vacancies if you do not have the right to work in the UK and only applications meeting the application process criteria will be considered.

We're looking for a kind, compassionate and resilient Specialist Support Worker to join our Mental Health Social Care Service in Southwark. No personal care or experience is required, just the right values.

£29,927.87 per annum, working 40 hours per week.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The successful applicant will have experience working closely with a range of services to support individuals to address and/or recover from their dependence on drugs and or alcohol. Or have expertise in supporting customers with complex mental health needs, including dual diagnosis, forensic histories, and personality disorders.

Specialist Support Workers within Look Ahead are required to have either an extra dimension of experience or a higher qualification level as determined relevant for the post. Specialist Support Workers provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Working with individuals with complex needs, who may display challenging, chaotic behaviours, regularly test boundaries and have experienced multiple traumas as a result of abuse, neglect and substance misuse and addictions it is integral that the post holder is motivated to support individuals to progress. They should continually hold aspirations for individuals despite multiple setbacks, and display emotional resilience, able to process challenging incidents and remain motivated to deliver excellent support.

You will have excellent knowledge of harm reduction techniques and various treatment approaches for addiction and be confident in the use of these approaches. These should include but are not limited to medication treatment, behavioural counselling and relapse prevention. You will also provide information, social inclusion and vocational opportunities to support people to recover and stay well; exercise choice and control in their care and lives; and participate on an equal footing in the community. Provision of care and support is also provided to develop a model of re-enablement towards self-advocacy, self-management and empowerment, incorporating the principles and practice of recovery, co-production and peer support. Post holders will deliver trauma informed and asset-based support to a caseload of up to 4 complex service users with substance misuse support needs. - The caseload is subject to change depending on the service needs. Shifts are - Early 8-4pm late 2pm-10pm Monday to Friday and double or 8am-3pm/3pm-10pm Saturday and Sunday. With some mid shifts. Working days also includes bank holidays.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Please see our website for the full job description.

We are seeking a dedicated and compassionate Caseworker to join our Domestic Abuse team based at our office in Basingstoke with regular travel required throughout the region. Please note you will be required to work from the office full time.

What we offer

At Victim Support, we are committed to attracting and retaining the best talent. Our competitive rewards and benefits package includes:

• Flexible Working Options.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About the Role

As a Caseworker, you will provide structured, tailored support plans based on holistic assessments for individuals affected by crime. You will make initial contact with victims via the telephone, then tailor the support to them explaining our services, and assessing the impact of crime. Your responsibilities will include developing, delivering, and monitoring safety and support plans, providing resources, interventions, and information to service users.

As a Caseworker you will:

• Manage a caseload of self-referred & referred service users, providing information & advocacy to help them navigate the criminal justice process.
• Conduct risk & needs assessments, ensuring each victim receives tailored support & information.
• Identify barriers to accessing services & work with partners to provide ongoing support.
• Keep accurate & confidential case records on a bespoke case management system
• Make calls to offer support to victims of domestic abuse, delivering immediate support.
• Develop, deliver and monitor safety and support plans for those affected by crime who accept ongoing support
• Liaise and actively engage with other local providers to share information on the VS service offer
• Work as part of a team with staff and the volunteer team to provide a seamless service to clients

About You

You will have an understanding of the impact of crime on victims & experience in delivering services within a statutory, voluntary, or multi-agency setting. Experience in managing a caseload and of completing risk & needs assessments would be beneficial.

You will need:

• Strong written & verbal communication skills.
• Strong IT skills, including the ability to navigate and utilise bespoke case management systems effectively and an ability to use Microsoft Office applications to a high standard
• Good organisational & time management skills, able to manage competing needs and priorities.
• To work effectively both as part of a team & independently
• To develop & maintain partnerships with internal & external organisations.
• The ability to maintain professional boundaries & confidentiality.
• Personal resilience to manage exposure to highly emotional or sensitive demands of the role

This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability, please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

If you are passionate about supporting victims of crime and have the necessary skills and experience, we encourage you to apply.

About Us:

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put them at the heart of our organisation and our support and campaigns are informed and shaped by them and their experiences.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

At Victim Support, we're proud to celebrate diversity and create a workplace where everyone feels they belong. We're committed to being an antiracist organisation, and we actively welcome applications from people of all backgrounds, including those from Black and Asian and other minoritised communities.

As a Disability Confident Employer, we will offer an interview to disabled candidates who meet all essential criteria for a job where it is practicable to do so. We are also happy to make reasonable adjustments during the recruitment and selection process.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date. If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Join our team!

This is a great opportunity for someone to join our service supporting Unpaid Carers across Lewisham. In this role, you will work closely with Primary Care Networks, GP practices, local authorities, social workers, voluntary sector, community centres, and faith groups to help identify and engage with Unpaid Adult Carers, Young Adult Carers and Young Carers.  

In this role, you will support services to improve registration, communication, support and accessibility, promoting ‘Carer Friendly’ environments and practice that supports the wellbeing of Unpaid Carers.  

You’ll need to be able to develop effective relationships with key staff, agree action plans, establish communication pathways and provide updates. By collating and sharing successes, you will support the development of good practice across primary healthcare, social care and community services in the borough.

This is a 9 month fixed-term role and applicants will need relevant personal or professional experience of working with Unpaid Carers and/or vulnerable adults or children in a social care, health, education or voluntary and community sector. You’ll need a practical understanding of barriers faced by Unpaid Carers, and an awareness of cultural differences and access to services.  

You should be an excellent communicator and able to establish relationships at all levels. This is a full-time role.  

Make the change now.

Imago recognises its duty to safeguard and promote the welfare of the children, young people and adults at risk who access its services or with whom it comes into contact. We follow Safer Recruitment practices, and the post is subject to references and an enhanced Disclosure and Barring Service check.

Applicants must have the Right to Work in the UK.

We are committed to building a diverse and inclusive workforce and encourage applications from people of all ages, abilities, genders, sexual orientations, ethnic backgrounds, faiths and those with caring responsibilities.

If you feel you'd benefit from any support or reasonable adjustments during any stage of the recruitment process, please let us know, so we can try and put steps in place to help you be at your best through this process.

At YMCA DownsLink Group, our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, building life skills and self-confidence, and supporting emotional wellbeing and mental health.

Our Values - we do what’s right, we work with heart, and we build real connections - guide and shape how we show up for children and young people we support and for each other.

We are looking for Bank Supported Housing Support Workers to join our Our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services. Our OLYP services delivers specialist 24-hour supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team.

We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and support residents into independent accommodation. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building

Our Bank Support Worker roles are similar to our Support Workers roles, but they work on a more flexible, temporary basis – they are great way into the organisation and can be a stepping stone into other roles. 

You will be offered available shifts (day, evening, night, weekends and bank holidays) in advance and at short notice – you choose which ones you want to work.

In this rewarding role you will work proactively and creatively alongside young people providing support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs and relationship building. You will contribute to the smooth and safe running of the services by providing consistency and reliability.

You will ideally have experience of working with a similar client group and a good understanding of the key risks, challenges and opportunities for young people.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate. 

We're looking for a Supported Housing and Contracts Officer to join our dedicated team in Wembley. 

This is a permanent full time (37 hours a week) role where you'll be in the office two days a week and working remotely for the other three. 

The starting salary is circa £32,000 - £40,000 per year depending on your experience.

The Role

As a Supported Housing and Contracts Officer you will be responsible for managing a portfolio of our supported housing schemes, both leased and directly managed. 

You will be the main contact for our managing agents, ensuring that they meet their contractual obligations. You'll coordinate the completion of escalated maintenance works, planned maintenance programmes and recommend improvements and adaptations to projects.

In your directly managed properties you will be responsible for rent and housing duties and carrying our weekly fire panel inspections. 

What we'll need from you:

Our Supported Housing and Contracts Officers need a background in housing, this can be general or supported housing. You will also need to be a great communicator with experience in building relationships with both external and internal customers.

You'll be logging and monitoring enquiries and complaints as well as managing the teams databases, so will need excellent IT skills including Microsoft Word, Excel and PowerPoint, and have experience working with different systems. 

Along with:

• A good understanding of contract management and compliance
• Experience of working with Service Level Agreements (SLAs)
• An understanding of the provision of support services to vulnerable tenants
• Experience of report writing
• The ability to collate and analyse data

Your own transport would be an advantage but is not essential. 

What we can offer you

As a member of the Supported Housing Team you will be part of a friendly, dedicated and supportive working environment.

We invest in our people, and you will be able to develop your skills and be part of something that makes a real difference to people's lives. This role can give you the opportunity for a career within a successful and diverse organisation.

Some of our benefits include:

• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Chance to buy or sell holiday as part of our flexible benefits package
• 3 additional Wellbeing days and 2 paid volunteering days
• Generous matched pension scheme up to 12% and Life cover at 4x salary 
• Enhanced maternity/adoption pay 
• Enhanced paternity pay - 6 weeks full pay (after 26 weeks' service)
• Options for private medical insurance, dental insurance and critical illness cover
• Wellbeing discounts, including Gym Memberships and access to a 24/7 virtual GP service

About us

At SNG we provide over 85,000 homes to over 200,000 customers and invest in communities across London and the South of England. Our purpose is to provide good affordable homes in thriving communities that people love for generations.

We invest for the long term, in individual homes, our customers and work with partners to make a lasting difference to our neighbourhoods. Sovereign Network Group's financial strength will enable us to meet housing needs, regenerate places and build on the existing strengths in our communities.

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.

We're looking for a 3 kind, empathetic and resilient Night Support Workers to join our Mental Health Service in Kensington and Chelsea.

£28,808.00 per annum, working 40 hours per week.

Want to feel like you have an exciting future? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:
* Annual leave increasing up to 30 days with length of service
* Free DBS
* Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
* Fully paid induction programme and further training
* ILM courses and Apprenticeship Programmes
* Cycle to work scheme
* Employee Assistance Programme for 24-7 confidential support
* Online wellbeing resources
* A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
* Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

RBKC MH Night Support Workers enable people with mental health support needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.

The working pattern for this role is as follows:

Monday to Sunday - Rolling rota
Week one:
Mon Tue Wed Thurs
10 10 10 10
Week two:
Sun Mon Tue Wed
10 10 10 10
Week 3:
Sat Sun Mon Tue
10 10 10 10
Week 4:
Fri Sat Sun Mon
10 10 10 10

What you'll do:
- Building supportive, trusting relationships with customers and creating a positive atmosphere
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities.
- Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals.
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Support customers and colleagues during incidents calmly and professionally, following policies and procedures and escalation protocols and completion of incidents reports.
- Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
- Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Exudes a warm friendly presence and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organized
- Able to apply the right balance of care and support dependant on the needs of the customer
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem

What you'll bring:
Essential:
- NVQ Level 2/3 or equivalent with some previous relevant sector work experience

About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.

Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Are you looking for your next role in Events Fundraising?

You will be joining a collaborative and supportive team and you will manage an agreed portfolio of fundraising events, taking place throughout the year. You will also provide high levels of supporter care.

This is hybrid role with 2 days a week in the London office.

The Charity
A passionate and collaborative disability charity, dedicated to transforming lives and changing attitudes, ensuring people are treated fairly. You would be joining a highly respected organisation, known for its supportive and inclusive working culture, offering fantastic benefits including generous annual leave, well-being days and flexible working.

The Role
Lead on the delivery of a number of events, both owned and third party events.
Research an events feasibility, planning, marketing, recruiting participants, and evaluation.
Provide high levels of supporter care and ensure income and expenditure targets are met or exceeded for each event.
Work closely with colleagues on the development and implementation of a recruitment stewardship plan.
Build fantastic long term relationships with supporters by creating a first class supporter experience,

The Candidate
Experience of working within a fundraising, marketing or customer service environment
Experience in event organisation
Ability to be creative and innovative when planning new fundraising events
Ability to build strong and constructive working relationships with a diverse range of colleagues, supporters and stakeholders

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.
Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.