Supporter engagement manager jobs in Cambridge, cambridgeshire
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This role is an exciting opportunity to lead the development and delivery of Alzheimer's Research UK’s Supporter Experience strategy. This is a transformation programme and requires a leader who can not only lead a team but support an organisation to work collaboratively to enhance supporters trust, satisfaction and connection with their relationship with Alzheimer’s Research UK, recognising the importance of their role in helping to get to a cure.
The Head of Supporter Experience will lead two critical teams who all contribute to delivering our Supporter Experience; the Supporter Operations function which include both Supporter Relations (front end) and Fundraising Operations (back end) and the Supporter Engagement and Journeys team. But you’ll also work collaboratively to improve our Supporter Experience across the organisation – including those who give money, time, voice influence and deliver our mission (partners and researchers).
You will champion, design and oversee the implementation a personal, relevant and tailored experience – either through direct responsibilities or through influence, coaching and inspiring colleagues across the organisation to ensure that we are delivering our brand and supporter experience principles consistently across all supporter touch points and communications.
You’ll bring expertise in designing and delivering marketing personalisation and data automation through frameworks and tools meaning you’ll be data literate and experienced in implementing and embedding a martech approach. But most importantly you’ll be passionate about giving supporters a fantastic experience so that they stay longer, do more and feel like a valued part of getting to a cure for dementia.
You will be part of an Individual Giving and Legacy leadership team who will work collaboratively to deliver a joined-up mass income growth strategy, ensuring that we deliver a diverse product portfolio, exceptional supporter experience, and high performing teams.
Key Responsibilities:
Supporter Experience Leadership:
· Lead and own the Supporter Experience Transformation Programme, providing strategic leadership which enables the successful implementation and ongoing integration of our Supporter Experience strategy across the organisation to achieve its long-term goals.
· Develop a high performing Supporter Experience team, creating synergy and consistency of our supporter relations, operations and supporter engagement (journeys and loyalty comms).
· Coach and inspire colleges across the organisation, working collaboratively to embed supporter principles and journey frameworks to support the delivery of our organisation objectives within time, money and voice, leading for our holistic and joined up experience, moving us away from product / audience silos.
· Work with Fundraising Heads on how Supporter Experience can grow their income, and provide support with income modelling and budgets for long term income forecasts and annual ops planning cycles.
· Representing Supporter Experience on key programme boards and working groups to maximise our internal engagement and understanding of our Supporter Experience priorities and activity, but to also optimise our Supporter Experience by understanding the prioritise across the organisation.
Technical leadership:
· You will be responsible for ensuring Fundraising Operations are integrated, automated, compliant and efficient, not just within your own teams, but also across all of fundraising, marketing, communications and engagement.
· Always champion the supporter, working closely with our Head of Marketing Planning and Head of Insight and BI Teams to record, track and utilise supporter insights and Supporter Experience performance data to optimise our Supporter Experience Strategy.
· Responsible for ensuring we are utilising our martech tools and capabilities, and working closely with Digital, Data and Technology to ensure we deliver the most efficient and effective supporter journeys that feel personal, relevant and timely for our supporters.
· Responsible for keeping up to date on latest thinking, tools and technology for delivering effective Supporter Experiences.
Team management:
· Lead the Supporter Experience team, ensuring clarity of team purpose and vision, and driving high performance at all levels, and ensure the team is structured effectively for high performance and delivery of our growth plans.
· Directly manage your direct reports, developing an effective and joined up Supporter Experience Management team, ensuring all team members have clear, SMART objectives and development plans in place and routine performance reviews are undertaken.
Knowledge, skills and experience needed:
· Significant experience of martech tools and the design and implementation of supporter/customer journeys within these tools.
· Experience of successfully managing teams through change and transformation.
· Experience of driving a high-performance culture through clear accountabilities, objective setting, performance management, coaching, feedback, and development.
· Demonstrates high levels of knowledge and practical implementation of fundraising/marketing compliance.
· Exceptional leadership and influencing skills, with the ability to build strong relationships with senior stakeholders and motivate cross-functional teams.
· Strategic communications planning.
· Experience of audience insight and segmentation principles and use of data and CRM systems to develop supporter journeys and measure and evaluate success.
· Strong people skills –including people management, influencing at a senior level, and coaching across the organisation.
· Skilled at working collaboratively and able to lead for collaborative working.
· Confident with transformation and change management.
· Self-management and setting own goals and milestones against understanding of supporter experience strategy.
· Exceptional diplomacy, tact, and stakeholder management, influencing and coaching skills.
· Comfortable giving direction and making decisions where there is some degree of ambiguity.
· Able to help others develop a common focus and clarity in what they are trying to achieve.
· Ambitious, innovative, creative, target-driven and self-motivated.
Additional Information:
Ways of working:
As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £70,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 26th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Communications Manager
About the role
We are looking for an experienced Communications Manager to help bring our mission and impact to life.
Reporting to the Head of Communications & Transformation, you’ll lead on high-quality, engaging communications that support our programmes, partnerships and organisational goals.
Key responsibilities include:
- Developing and delivering social media content and managing day-to-day channels
- Producing compelling written, visual and video content, including impact case studies
- Copywriting for our website, email campaigns and publications
- Delivering internal communications to support colleague engagement
- Supporting stakeholder communications and marketing campaigns
- Developing and implementing brand assets
About you
You’ll be an experienced communications professional, comfortable working in a fast-paced environment and managing multiple priorities. You’ll bring creativity, strong organisational skills and a passion for social impact.
Essential experience includes:
- Experince of working in an internal communications-based role
- Excellent planning and project management skills
- Strong writing, editing and visual content skills
- Experience managing social media channels
- Video editing skills (Adobe Premiere Pro)
- Experience using Adobe Creative Suite (InDesign, Illustrator, Photoshop)
- Experience with email platforms such as Campaign Monitor (or similar)
For full details of the role and our rewards and benefits package, please view the candidate pack.
How to apply
Please apply via CharityJob with your CV and a cover letter.
Closing date for applications: Tuesday 5 May at 9am
Interviews: Interviews are intended to take place week commencing 18 May
Alongside your CV, please provide a covering letter telling us about your experience and why this role appeals to you. We’re really interested in hearing your authentic voice, so we encourage you to write this yourself rather than relying on AI.
The client requests no contact from agencies or media sales.
Famous Through Innovation (internally known as FAME) is the strategic pillar that aims to embed a bold, insight-led innovation culture across ARUK to unlock new fundraising opportunities, expand our supporter base, and future-proof income. By scanning for trends, testing new ideas and products and scaling what works, this strategy will help drive the transformational growth needed to reach our income target by 2030.
The Head of Fundraising Innovation is responsible for the development and delivery of the 5-year strategy across fundraising product innovation. They are responsible for the leading the Fundraising Innovation team in strategic development, testing and scaling of innovative fundraising products, as well as the testing and optimisation of online fundraising to improve conversion, retention and lifetime value. Ensuring the team stay ahead of sector and digital trends, translating insight into practical product development that grows income and enhances supporter experience.
Key Responsibilities:
Fundraising and Marketing Strategy
· In collaboration with the Director of Supporter Led Fundraising and fellow F&M Heads, plan, implement and deliver the 2033 Fundraising & Marketing Strategy.
· Shapes and oversees the fundraising innovation programme, creating the systems, culture, and strategic direction needed to enable a sustainable pipeline of breakthrough ideas that drive long‑term income growth.
· Maintain a central and neutral position across Fundraising and Marketing, ensuring cross organisational alignment and impartial prioritisation of innovation across portfolios.
· Responsible for the overarching Innovation and Online Fundraising in year plans and strategy
· Direct line management of 2 managers.
· Lead Fundraising Innovation team of 5.
Fundraising Product Strategy
· Lead fundraising innovation team of two.
· Support the Fundraising Innovation Manager on their leadership of the innovation programme board FAME, and fundraising product innovation roadmap aligned to driving income growth and supporter engagement objectives.
· Support the Fundraising Innovation Manager to identify opportunities to evolve existing fundraising products and create new digital-first income streams.
Online Fundraising Innovation
· Lead online fundraising team of three.
· Support Online Fundraising Manager in testing and optimising online fundraising to improve conversion, retention and lifetime value.
· Stay ahead of sector and digital trends, translating insight into practical product development.
· Supporter Experience & Insight
· Ensure Innovation and online fundraising teams design supporter-centred fundraising products informed by insight, data and user research.
· Ensure products are accessible, inclusive and aligned with brand and values.
Testing, Data & Performance
· Establish and monitor processes for the team that allow robust testing and evaluation frameworks for new and existing fundraising products.
· Establish processes and ways of working for the team that ensure they use data and analytics to inform product decisions and prioritisation.
· Define and track KPIs including income performance, engagement metrics and ROI.
Cross-Functional Collaboration
· Collaborate across ARUK to deliver fundraising innovation that drives organisational strategic priorities.
· Manage relationships with external platforms, agencies and suppliers.
· Ensure compliance with GDPR, ethical fundraising standards and safeguarding policies.
Leadership & Capability Building
· Lead and develop a high-performing fundraising innovation team and online fundraising team.
· Responsibility of innovation budgets and forecasts.
· Build product-led thinking and innovation capability across fundraising teams.
Budget management and reporting
· Ensure that all financial targets are met and that the team is managed in the most cost-effective way possible
· Compile 3-year forecasts and annual budgets in line with operational planning
· Ensure any necessary mitigation planning is carried out to achieve budget.
Knowledge, skills and experience needed:
- Significant experience in fundraising product development or innovation, ideally in the charity or not-for-profit sector.
- Proven track record of developing and scaling fundraising products or online income streams.
- Experience working with testing frameworks, analytics and performance measurement.
· Experience of leading multi-function teams to achieve goals and maintain a wave-maker team culture.
· Experience of managing agencies and suppliers and ensuring all contractual requirements are delivered on time and budget.
· Experience of analysing and monitoring data in a consumer/supporter environment and utilising outputs to advise and drive forward activity.
· Skills in producing evaluations, proposals and reporting on objectives and sharing insights.
· Demonstrable ability to work with a variety of different internal and external stakeholders at all levels.
- Strong product mindset with the ability to balance innovation, income and supporter experience.
- Strategic thinker with excellent delivery and stakeholder management skills.
- Data-driven, curious and comfortable working in an iterative, test-and-learn environment.
· Strong understanding of online fundraising channels.
Additional Information:
Ways of working:
As part of our Agile ways of working, you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £70,000 per annum, plus benefits.
Please download the Vacancy Pack on our website for more information.
The closing date for applications is the 26th April 2026, with interviews being arrange once shortlisting has been completed. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, particularly from those in the global majority, those with disabilities, men and those from the LGBTQIA+ community. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
The client requests no contact from agencies or media sales.
We are seeking an enthusiastic and efficient Partnerships Coordinator to join our dynamic team. The main purpose of this role is to support the delivery of high-quality partner engagement and stewardship, ensuring positive and responsive partner experiences. You will be involved in the development of compelling partner communications, and proactively identifying new funding opportunities. Additionally, there will be opportunity to support the implementation of organisational system and process improvements. Essential attributes for this role include a willingness to learn, enthusiasm, drive and a proactive mindset.
If you are passionate about making a difference in the global health or non-profit sector, keen to work with a collaborative & dedicated team, thrive on building and maintaining strong relationships with corporate partners, and eager to get involved in improving internal systems and processes, we would love to hear from you.
Experience & Skills:
Essential:
- Proven experience in corporate partnerships / fundraising, or transferable skills.
- Excellent written and verbal communication skills
- Ability to confidently and competently interact with a wide range of stakeholders.
- Excellent attention to detail, planning, and organisational skills.
- Ability to work independently as well as collaboratively in a small team
- A genuine interest in the global health or non-profit sector
- Enthusiasm and willingness to learn
- Flexibility and ability to prioritise workload
Desirable:
- Familiarity with Salesforce or other CRM system
- Experience in streamlining operational systems and processes
Why join us?
- Be part of a global organisation driving real-world impact
- Support a mission focused on equity, systems change and better health outcomes
- Join a supportive and collaborative team environment
Other essential:
- Must have right to work in UK
- Must be able to travel to London to attend quarterly team meetings
First stage interviews will be conducted on 2 & 3 June.
Our vision is a world in which both the prevention and care of people living with obesity are embedded in global values and systems.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About WasteAid
WasteAid is an international non-governmental organisation that works in low and middle-income countries to implement environmental and economic development programmes, focusing on support to nascent green businesses and grassroots entrepreneurs. The work improves the livelihoods of some of the poorest and most marginalised, promotes circular economy innovation and contributes to a cleaner and healthier future for all.
WasteAid promotes and shares locally appropriate, evidence based and inclusive practices, supporting and empowering others to take positive action. We partner with public, private and community-based organisations in countries where practices are harming the environment, economy and society.
About the Role
The Partnerships Manager will play a key role in driving income growth through philanthropy and strategic partnerships. Reporting to the CEO, this role will contribute to the delivery of an ambitious growth strategy. The post-holder will build and steward relationships with major donors, corporate partners, and philanthropic organisations to ensure alignment with organisational objectives, and will lead the development of high-quality fundraising and outreach that deepen engagement, grow income and strengthen relationships.
This is a senior, hands-on role involving the management of a portfolio, proposal development/writing and leading conversations with donors.
This role will line manage WasteAid’s Communications Officer (0.6 FTE).
Fundraising & Income Growth
The initial focus of this role will be to grow income from trusts and foundations and selected corporate partnerships, with priorities agreed annually.
• Implement and deliver WasteAid’s Trusts and Foundations income stream with support and collaboration from CEO and Director of Programmes.
• In collaboration with the SMT develop and implement a strategic plan to grow income from major donors, and corporate partnerships.
• Work closely with the CEO and senior leadership to shape funding priorities and develop compelling cases for support.
• Set and deliver ambitious income targets, ensuring a diverse and sustainable funding portfolio.
• Stay informed on sector trends and emerging opportunities to drive innovation in fundraising approaches.
• Ensure WasteAid’s communications outputs support our fundraising goals.
Relationship Management & Stakeholder Engagement
• Maintain strong relationships with our existing funder base - philanthropists, and corporate partners and develop new relationships positioning WasteAid as a leading cause in the sector.
• Undertake targeted outreach to develop new funding relationships and lead internally on incoming leads and enquiries.
• Develop and deliver tailored donor engagement and stewardship strategies and events that enhance retention and long-term investment.
• Represent WasteAid externally, leveraging networking and partnership opportunities to expand the supporter base.
• Collaborate with programme teams to articulate impact and develop compelling donor communications.
Leadership & Team Development
• Champion excellence and fundraising good practice within the wider WasteAid team ensuring a culture of collaboration and excellence.
• Embed best practices in fundraising, donor stewardship, and compliance across the team.
• Adhere to good practice and WasteAid’s policies and processes in the line management of the Communications Officer.
Governance, Reporting & Compliance
• Monitor, evaluate, and report on income performance, using insights to refine strategy and inform decision-making, working closely with the Head of Strategy and Impact
• Ensure compliance with fundraising regulations, ethical standards, and organisational policies.
• Maintain accurate records in CRM systems, supporting data-driven decision-making.
Person specification
Essential experience
• Proven experience of securing income from at least two of the following areas: trusts and foundations, corporate partnerships or philanthropy.
• Experience of developing successful funding applications, proposals and donor reports.
• Experience of building and managing external relationships that lead to income generation or strategic partnership development.
• Experience of managing a fundraising pipeline and working to income targets.
• Experience of working collaboratively across teams to gather information and develop compelling donor communications.
Essential knowledge and skills
• Experience of fundraising in the international development, environmental or climate-related sectors.
• Strong written communication skills, with the ability to write clear, persuasive and tailored proposals and reports.
• Excellent relationship management and interpersonal skills, with the ability to engage and influence a wide range of stakeholders.
• Strong organisational skills, with the ability to manage multiple priorities and deadlines effectively.
• Good analytical skills, with the ability to use data and insight to monitor performance and improve fundraising activity.
• Understanding of fundraising good practice, compliance and ethical standards.
• Experience of using CRM systems and Microsoft Office applications.
Personal attribute
• Proactive, self-motivated and able to work independently in a home-based role.
• Collaborative and adaptable, with the ability to work effectively across a small and ambitious organisation.
• Strategic in outlook while remaining practical and delivery-focused.
• Committed to WasteAid’s mission and values.
Desirable
• Experience of developing corporate partnerships linked to sustainability, circular economy or shared-value goals.
• Experience of supporting senior leaders with donor cultivation and stewardship.
• Experience of working in a small charity or growing organisation.
Success in the role
In the first 12 months, success in this role is likely to include:
• Growth in the value and quality of the fundraising pipeline
• Submission of strong, timely proposals and reports to priority funders
• Increased income from agreed fundraising streams
• Effective stewardship and relationship management of key donors and partners
• Accurate CRM records and clear internal reporting on fundraising activity and performance
The client requests no contact from agencies or media sales.
About Scotland's Charity Air Ambulance
Scotland’s Charity Air Ambulance (SCAA) exists so nobody in Scotland suffers or dies because medical help cannot get there in time. People can get sick or have accidents anywhere and anytime. But in Scotland there are places where urgent medical help cannot reach people. Or help gets there too late. And when lives are at risk every minute matters. As a charity we rely on donations from the Scottish public, companies and communities to ensure that urgent medical help gets to the patient when it is needed, wherever they are and at whatever time of day.
The Role
We are seeking an experienced fundraising professional to join us as Head of Fundraising. The successful candidate will play a pivotal role in shaping and delivering our fundraising strategy across community, events and volunteering, trusts and grants, corporate and philanthropy by crafting ambitious regional plans, nurturing high-performing teams, and driving excellence in supporter engagement and recognition. The Head of Fundraising will work collaboratively with the Individual Giving and Engagement team to drive new business pipelining and amplify fundraising campaigns, develop new fundraising products, and represent SCAA at external events and sector initiatives.
The ideal candidate will be an experienced team leader with significant experience working across a variety of fundraising disciplines and of developing and implementing fundraising strategies.
The successful candidate can be based from home, but this role will require regular travel to our bases at Perth and Aberdeen Airports and throughout Scotland. The usual hours and days of work will be Monday to Friday, 9am—5pm.
About You
Essential
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Strong background in a variety of fundraising disciplines and a track record in growing fundraising income over multiple years within a charity, non-profit or values-led organisation.
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Experience of developing and implementing fundraising strategies aligned to organisational objectives.
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Experienced team leader who can motivate, inspire and guide others to deliver results.
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Strong understanding of data protection (GDPR), confidentiality and safeguarding requirements.
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Strong knowledge of Scottish charity regulations, governance and compliance requirements.
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Demonstrated ability to manage budgets, financial processes, and procurement.
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Experience delivering community fundraising products and scaling ideas that support donor acquisition and retention.
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Ability to use insight and ambition to shape pipeline and stewardship planning.
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Understanding of CRM systems.
Desirable
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Ability to deliver training to staff or volunteers on processes or systems.
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Experience of community, events, volunteering and partnerships and philanthropy fundraising.
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Experience of working with Boards or Trustees in a fundraising context.
Our Benefits
- Pension: 12% employer’s & 5% employee’s contribution (after 3 months’ service)
- Annual Leave: 36 days (incl. public holidays) + an extra day for your birthday (and additional days with long service)
- Death in Service benefit: 3 times annual salary
- Optional Private Medical Insurance plan and Cashplan
- Employee Assistance Programme
- Enhanced Maternity/Adoption/Paternity Pay
- Access to Blue Light Card
- Learning and Development Opportunities
Selection Process
First interviews will take place at our base at Perth Airport in Scone during the week commencing 25th May. Second stage interviews will be held at our Perth base the week commencing 1st June.
How to apply
Please refer to the full job pack on our website.
Application deadline is 5pm on Sunday 10th May 2026.
To ensure no one in Scotland dies because help cannot get there in time.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Shine supports a community of over 15,000 members living with spina bifida and/or hydrocephalus, including 5,000 children and young people (0–25).
You will be delivering high-quality support and creating opportunities for children and young people living with spina bifida and/or hydrocephalus and their families/carers. Supporting Shine members to lead healthy, independent, and fulfilling lives by improving condition management and fostering connections within the Shine community.
This role will focus on children and young people (0–25), you will be primarily working within the Children, Young People and Families team. However, there will be occasions when you will work across age groups to ensure the best outcomes for our members.
The role is home-based but you will be required to attend regular clinics in London including GOSH (Great Ormond Street Hospital). Other travel across Southern England including Bristol, Devon and Hampshire may be required. There will be occasional travel required across wider areas and nationally including attendance at events, conferences and meetings at our head office in Peterborough.
Benefits:
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Competitive salary: Review due April 2027
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Regular working hours, and no shift work (some very occasional weekends or evenings)
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3% pension contribution
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25 days annual leave plus bank holidays, with additional discretionary leave between Christmas and New Year
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Additional annual leave awarded for ‘long service’
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Opportunity to purchase additional annual leave
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Broadband allowance for home-based roles
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Life insurance after 12 months’ employment
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Access to our Employee Support Programme and Mental Health First Aiders
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Support to learn and develop
How to apply
Shine is a Disability Confident employer and will offer guaranteed interviews if a disabled applicant meets the minimum criteria for the job.
If you would like to discuss the role please email Gill Valentine, Deputy CEO, to arrange a convenient time for a call.
To apply please submit your CV and supporting statement, which should outline your interest and explain how you meet the role criteria.
*Please note applications without a supporting statement will not be accepted*
We understand that you may wish to use AI tools to help you with some aspects of your application, but we do expect tailored applications which are personalised to your experiences and not generic applications which are completely AI generated. We encourage candidates to be transparent about AI usage in their applications.
Closing date: Monday 17th May 2026 at 11pm
Interviews: Tuesday 26th May 2026 (Virtual)
Please note: we reserve the right to interview suitable candidates before the closing date, therefore we encourage applications as soon as possible.
Please see full details on the Job Description and Person Specification document below and on our website.
Providing specialist advice and support for spina bifida and hydrocephalus



The client requests no contact from agencies or media sales.
The governance and policy manager is a senior strategic and operational role responsible for leading, coordinating, and strengthening all governance-related functions across World Physiotherapy. Reporting directly to the CEO, the role ensures the organisation consistently meets the highest standards of governance, compliance, transparency, and accountability, in line with its global mission and constitutional framework.
The postholder serves as a key advisor to the CEO, board, and leadership structures, ensuring governance systems are robust, efficient, and appropriate for an international membership organisation. The role works closely with member organisations (MOs), regions, and speciality groups to enhance governance practices, ensure policy alignment, and support coherent decision-making across the global network.
The role also contributes to organisational direction by actively participating in the development and implementation of the World Physiotherapy strategic plan and supporting alignment with regional and other strategic plans.
1. Governance leadership and oversight
- Lead, coordinate, and oversee all governance functions and activities across World Physiotherapy.
- Monitor and ensure compliance with the constitution, bylaws, policies, and applicable legal and regulatory requirements.
- Regularly review and update governance frameworks, systems, and processes to align with international best practices.
- Provide authoritative advice and interpretation on governance matters to the CEO, board, and leadership structures.
- Develop and implement governance improvement initiatives to enhance organisational effectiveness and accountability.
- Work collaboratively with the World Physiotherapy development and membership divisions to ensure organisational cohesion and effective delivery of the global mission.
2. Board and executive support
- Support and coordinate the development of high-quality board papers, briefings, and decision-support materials.
- Support the full lifecycle of board meetings, including agenda setting, documentation, logistics, and action tracking.
- Ensure timely circulation of clear, accurate, and structured information to support informed decision-making.
- Maintain and manage official governance records, including minutes, resolutions, and statutory documentation.
- Monitor follow-up actions and ensure implementation of board decisions.
3. General meeting (GM) management
- Plan, coordinate, and deliver all World Physiotherapy global and regional general meetings in accordance with constitutional requirements.
- Develop and manage timelines for GM preparation, including submission, review, and distribution of papers.
- Oversee the drafting and quality assurance of reports, motions, and official documentation.
- Ensure accurate recording of proceedings, decisions, and outcomes.
- Verify compliance with all procedural and constitutional requirements for general meetings.
4. Regional elections coordination
- Plan and oversee regional election processes, ensuring alignment with organisational rules, timelines, and standards.
- Develop and implement clear election procedures and guidance for regions in line with the constitution.
- Ensure elections are conducted transparently, fairly, and consistently across all regions.
- Provide advisory support to regional executive committees on governance and election matters.
- Maintain comprehensive records of election processes, results, and compliance.
5. Policy development and management
- Lead the drafting, review, and implementation of governance and organisational policies.
- Ensure policies are consistent, up to date, and aligned with strategic priorities and international standards.
- Provide expert policy advice and interpretation to the CEO, board, MOs, regions, and speciality groups.
- Establish and maintain systems to monitor policy implementation, compliance, and effectiveness.
6. Strategic planning and alignment
- Contribute to the development, implementation, and monitoring of the World Physiotherapy strategic plan.
- Support alignment between global strategy and regional and other relevant strategic plans.
- Provide governance input into strategic initiatives, ensuring alignment with constitutional and policy frameworks.
- Monitor and report on governance-related strategic objectives and outcomes.
7. Support to member organisations, regions, and specialty groups
- Provide expert governance and policy advice to MOs, regions, and speciality groups.
- Develop practical tools, templates, and guidance to strengthen governance capacity across the network.
- Facilitate knowledge sharing and promote best practices in governance globally.
- Respond to governance queries and provide timely, solution-oriented support.
8. Stakeholder engagement and communication
- Act as a central liaison on governance matters between the CEO, board, committees, and membership.
- Ensure consistent and transparent communication of governance processes, decisions, and requirements.
- Build and maintain effective relationships with internal and external stakeholders.
- Work closely with the communications and marketing team for the delivery of all key communications.
9. Continuous improvement and risk management
- Identify governance risks and develop mitigation strategies.
- Lead initiatives to enhance governance maturity and organisational performance.
- Monitor global trends in governance and advise on relevant improvements.
- Support organisational risk management processes related to governance and compliance.
Person specification
Education and qualifications
- Bachelor’s degree in law, public administration, governance, business administration, international relations, or a related field.
- Postgraduate qualification (eg master’s degree) in governance, public policy, law, MBA, or related discipline (desirable).
- Professional certification in governance, compliance, or company secretariat (eg Chartered Governance Institute or equivalent) is an advantage.
- Commitment to ongoing professional development in governance or non-profit management.
Essential experience and skills
- Extensive experience in governance, policy, or organisational management, preferably in an international or membership-based organisation.
- Strong knowledge of non-profit governance frameworks and best practices.
- Proven experience supporting boards and senior leadership.
- Experience managing complex governance processes (eg elections, general meetings).
- Excellent organisational, analytical, and problem-solving skills.
- Strong written communication skills with the ability to produce high quality formal documentation.
- Ability to work effectively across diverse cultural and geographic contexts.
Desirable
- Experience working with global professional associations or health related organisations.
- Familiarity with constitutional frameworks and regulatory environments in international organisations.
- Experience engaging with stakeholders across multiple regions.
Personal attributes
- Highly organised, proactive, and detail oriented.
- Strong integrity and commitment to transparency and accountability.
- Collaborative, diplomatic, and skilled in stakeholder management.
- Ability to manage multiple priorities in a fast-paced environment.
- Strategic thinker with a practical, solution oriented mindset.
Impact of the role
This role is critical to ensuring World Physiotherapy operates with excellence in governance and policy. The governance and policy manager supports effective decision-making at the highest level, strengthens organisational credibility, and contributes to a cohesive, well-governed global network aligned with its strategic objectives.
Only candidates invited for interview will be contacted.
To represent physiotherapy across the globe, advancing our profession and advocating access for all, to improve health and wellbeing.


The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are looking for a skilled and proactive Media & PR Manager to lead and deliver our media activity at a pivotal time for animal-free science.
This is an opportunity to shape how Animal Free Research UK is represented across national, sector and digital media. You will operate as a standalone role, responsible for building our reputation as a credible and authoritative voice on human-specific medical research, strengthening understanding of alternatives to animal testing.
Working across science, policy and communications, you will translate complex ideas into clear, compelling stories, secure high-quality media coverage, and support the organisation to respond effectively to emerging opportunities and challenges.
What you’ll be doing
- Setting direction and priorities for all media and PR activity
- Shaping how animal-free research is represented in public and policy conversations
- Building and maintaining an effective media presence, including securing coverage, developing media materials and managing media relationships
- Using judgement and insight to guide activity, including responding to media enquiries, advising colleagues and identifying opportunities and risks
What we’re looking for
We’re looking for someone who can combine strong media instincts with sound judgement and the confidence to both shape and deliver media activity in a standalone role.
You will bring:
- Proven experience in a media or PR role, with evidence of securing meaningful coverage
- Experience operating with a high degree of autonomy, setting direction and managing delivery of media activity
- Excellent writing and communication skills, with the ability to explain complex topics clearly
- Confidence in building relationships with journalists and stakeholders
- Experience handling both proactive and reactive media work
- The ability to manage multiple priorities and respond effectively under pressure
You don’t need to come from a scientific background, but you should be comfortable engaging with complex subject matter and motivated by our mission.
Why join us?
Animal Free Research UK is working to accelerate the transition to human-specific research methods that deliver better treatments for patients without the use of animals.
This role offers the opportunity to:
- Contribute to a mission-driven organisation creating meaningful change
- Work at the intersection of science, policy and public engagement
- Shape media narratives around an important and evolving area of research
- Take ownership of a key organisational function within a collaborative and supportive team
Our mission is to champion animal-free, human-specific technologies that deliver better treatments for human diseases faster.
The client requests no contact from agencies or media sales.
About the Nature Friendly Farming Network (NFFN)
The Nature Friendly Farming Network is a UK-wide, farmer-led organisation working to restore the balance between farming and nature.
We support farmers by sharing practical knowledge, resources and case studies that help boost food production, protect wildlife, and build climate resilience.
We influence policy to secure fair rewards for farmers who look after the environment, and we connect thousands of like-minded farmers across the UK through knowledge sharing, events and campaigns.
Membership is free and open to farmers, the public and organisations.
About the role
We are looking for a Parliamentary Engagement Officer to strengthen our engagement with policymakers across the UK.
This is an exciting opportunity to work at the intersection of farming, environment and policy. You will play a key role in ensuring that farmer experience and evidence are reflected in parliamentary discussions, helping to shape conversations that impact the future of farming.
Working directly with the Chief Executive and closely with the policy team, you will monitor parliamentary activity, identify opportunities for engagement, and support timely and well-informed interaction with MPs, peers and their teams. You will also work across the organisation, including with country teams and farmer steering groups, to ensure engagement reflects priorities across all UK nations.
This is a practical, fast-paced role suited to someone who is organised, politically aware, and able to respond quickly to emerging opportunities.
Key responsibilities
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Monitor parliamentary activity across Westminster and the devolved parliaments, identifying relevant debates, questions, committees and opportunities for engagement
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Maintain a forward view on key parliamentary activity and upcoming moments of influence
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Produce and circulate clear, concise briefings on parliamentary activity and recommended areas for engagement
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Draft and support the submission of parliamentary questions, briefings and lines for MPs, peers and their staff
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Build and maintain relationships with MPs, peers, advisers and parliamentary staff across parties
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Support coordinated engagement with political stakeholders, ensuring activity is timely and aligned with organisational priorities
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Work with colleagues and partners to support effective and aligned parliamentary engagement
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Support relationships between farmers and parliamentarians, including organising farm visits and meetings where appropriate
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Translate farmer experience and insights into clear and practical input for parliamentary engagement
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Support the planning and delivery of parliamentary events, meetings and roundtables
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Organise meetings with MPs, peers and advisers, including preparing briefings and follow-up actions
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Maintain accurate records of parliamentary contacts and engagement activity, and support internal reporting
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Contribute to campaign activity and wider organisational work where required
What we are looking for
You will bring:
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A working understanding of how the UK Parliament and devolved legislatures operate, and how to engage effectively with those processes
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Experience engaging with political, policy or stakeholder environments
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Strong writing skills, with the ability to produce clear and concise briefings and summaries
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Excellent organisational skills and attention to detail
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The ability to manage competing priorities and respond quickly to emerging opportunities
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Strong communication and interpersonal skills, with the ability to build effective working relationships
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The ability to translate complex or real-world information into clear, practical input
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Confidence working independently in a remote team environment
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An interest in farming, environmental issues or public policy
Additional information
The NFFN is a politically neutral organisation. This role requires the ability to engage constructively with stakeholders across all political parties and UK nations.
The client requests no contact from agencies or media sales.
Lloyds Bank Foundation
Regional Public Affairs Manager
Starting Salary: £50,582 (if based outside London); £53,777 (if based in London)
Contract: Full-time, permanent contract (we are open to conversations about different ways of working - so please ask)
Location: Remote role - can be based anywhere in England or Wales with an expectation of frequent travel across England and Wales
About Lloyds Bank Foundation
Lloyds Bank Foundation for England and Wales is an independent charitable foundation, backed by Lloyds Banking Group and the people within it. We want everyone to be in a good place - personally, in a home that’s a good place to live, and in a community that’s a good place to belong.
We play our role by connecting and catalysing community-led change, providing the money, time, tools and connections that build organisations’ capacity and capability, to make people’s lives better and their communities stronger.
We back people and communities across England and Wales, to make that happen, because when you back brilliant people, brilliant things happen. Our communities are full of ambitious, energetic and determined people stepping up to make their neighbours’ lives better and their communities grow stronger. Day in, day out.
About the Role
This is an exciting opportunity to support the delivery of impactful public affairs and influencing activity, strengthening regional voice and national impact.
As Regional Public Affairs Manager, you will work closely with colleagues to support influencing activity across England and Wales, helping to build confidence, capability, and effectiveness. You will support engagement with decision-makers, campaigns, and partnerships, ensuring activity is aligned and impactful.
You will play a key role in connecting local insight to national influencing, identifying emerging themes and helping to shape wider organisational priorities. You will also build relationships with external stakeholders, supporting activity that raises the Foundation’s profile and impact.
About You
We’re looking for someone with experience in public affairs, policy, or influencing, particularly at local or regional level. You will have experience of supporting or delivering influencing activity and working with a range of stakeholders.
You will be a strong relationship builder who combines practical delivery with the ability to use insight and evidence to inform work. A good understanding of the UK political landscape and a commitment to diversity, equity, inclusion and belonging is essential.
How to Apply
Please click ‘Apply’ to be redirected to our website, where you can download the Candidate Information Pack and find details of how to apply.
For an informal conversation about the role and application process, please contact our recruitment partner, Atkinson HR via the information in the candidate pack.
Our Commitment to Diversity, Equity and Inclusion
We hold Disability Confident Employer status (Level 2) and are working towards full status by 2027. This means that if you're a disabled applicant and your CV and application answers clearly demonstrate that you meet the essential criteria for the role, we will invite you to interview.
More broadly, we are committed to building a diverse team that reflects the communities and people we work with. We believe that diversity of background, experience and perspective makes us stronger and helps us make better decisions. We actively welcome applications from people who are under-represented in the charity sector, including people from Black, Asian and minoritised ethnic communities, disabled people, and those with experience of the issues our funded charities work to address.
Key Dates
Closing Date: Wednesday 13th May 2026
Optional Q&A Session: Wednesday 6th May 2026 at 09:00-10:00
First Interview: Friday 22nd May 2026
Second Interview: Wednesday 3rd June 2026
We support small, local and specialist charities across England and Wales.


Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Why Join Us
At The Care Workers’ Charity, everything we do is focused on supporting care workers across the UK. From providing crisis grants and mental health support to campaigning for a fairer future for the workforce, our work makes a real and lasting difference to people who give so much to others every day.
This is an exciting opportunity to join a small, close-knit team at a pivotal moment in our growth. You will play a central role in shaping how we tell our story, build our supporter base and deliver events and fundraising campaigns that genuinely move the dial. Your ideas will be heard, your work will matter, and you will see the impact of what you do.
You will be joining a small, friendly and supportive team where your contribution is genuinely valued and where you will have real ownership of your work.
The Role
We are looking for an experienced, driven and creative Marketing and Events Manager who brings a genuine passion for fundraising and events — and the skills to match. This is not primarily a desk-based marketing role: you will be the engine behind our events programme and a key driver of our fundraising income.
Reporting directly to the CEO, you will lead the planning and delivery of CWC’s events calendar, manage our fundraising activities, and oversee the work of the Marketing and Events Officer. You will be equally comfortable developing the strategy and getting stuck into the detail of execution.
Events will be at the heart of what you do. You will take ownership of our flagship event, coordinate a varied programme of fundraising events, sector conferences and networking activities, and ensure every event is professionally delivered and leaves supporters feeling connected to our mission. You will manage relationships with venues, suppliers and sponsors, and keep a close eye on budgets and income targets.
Fundraising will be a core focus. You will be responsible for achieving financial targets from individual and corporate fundraising, developing creative campaigns across platforms such as Enthuse and JustGiving, and building the kind of relationships with supporters and partners that turn one-off donations into long-term engagement.
Alongside this, you will lead and support the Marketing and Events Officer, ensuring our marketing output — social media, newsletters, website content and campaigns — is consistent, engaging and aligned with our strategic goals.
About You
You will have a proven track record in events management and fundraising, ideally within the charity sector. You know what it takes to plan and deliver events from first concept through to post-event evaluation, and you understand how events can drive income as well as awareness.
You will be a confident, organised and proactive person who can manage competing priorities without losing sight of quality or deadlines. You will be comfortable working independently, managing your own workload and supporting others to manage theirs.
Our ideal candidate will have:
- A proven track record in events management, with demonstrable experience of delivering fundraising income from events
- At least two years’ experience in a charity fundraising or events role
- Experience of line managing or supervising others
- Excellent relationship-building skills with sponsors, corporate partners and individual supporters
- Confidence using fundraising platforms (e.g. Enthuse, JustGiving) and CRM/database systems (Hubspot experience an advantage)
- Strong working knowledge of social media platforms, email marketing tools and website content management
- Experience managing budgets, monitoring income and expenditure, and reporting on financial performance
- Excellent written and verbal communication skills
- High attention to detail and strong project management skills
- Genuine enthusiasm for the charity’s mission and the people we support
Knowledge of the health and social care sector would be a distinct advantage, though not essential.
We Offer
- A salary between £32,000 and £34,000 per annum
- 25 days’ annual leave plus bank holidays
- A flexible, remote-working environment — you must be based in England
- A friendly, supportive team culture where your contribution is genuinely valued
- The opportunity to make a real difference to the lives of care workers across the UK
If you are ready to bring your events and fundraising expertise to a cause that really matters, we would love to hear from you.
We envision a world where care workers are recognised as skilled professionals who are valued, supported, respected and resourced to be in a strong po
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Overview:
The Talent Set are delighted to partner with their client on a fantastic Legacy Marketing Manager role. This key position involves leading strategic development and growth of the legacy programme, ensuring effective supporter engagement and sustainable income generation to support the organisation’s mission.
Key Responsibilities:
- Develop and implement a comprehensive legacy and in-memory supporter journey across multiple channels, including direct mail, telemarketing, DRTV, digital, and events.
- Manage the delivery of acquisition and stewardship campaigns, optimising existing channels and exploring new opportunities for growth.
- Collaborate with internal teams and external suppliers to ensure campaign success, maintaining strong relationships with agencies, printers, and third-party providers.
- Monitor and control budgets, delivering projects within financial parameters while maximising supporter contribution and retention.
- Analyse performance data to inform strategic planning, reporting on KPIs, adjusting activities as needed to meet income targets.
- Advocate for the legacy programme internally, communicating its value and securing ongoing support and resources.
- Support and line manage senior executive staff, fostering a collaborative and motivated team environment.
- Prepare for upcoming campaigns, including major summer and autumn initiatives, and contribute to long-term strategic planning.
Person Specification:
- Extensive experience in legacy or direct marketing, with a track record of successful campaign planning and execution.
- Strong understanding of supporter segmentation, data-driven insights, and relationship management.
- Proven ability to manage budgets, assess risks, and deliver projects on time and within scope.
- Excellent communication and negotiation skills, with an ability to influence stakeholders across varying levels.
- Experience of managing and motivating remote teams.
- Skilled in analysing complex data, making informed decisions, and translating insights into actionable strategies.
- Organised, detail-oriented, and able to prioritise effectively in a fast-paced environment.
- Committed to fostering diversity, equality, and inclusion in all aspects of work.
What’s on Offer:
- Salary: £37,000–£41,000
- Location: Remote
- Contract: 12-month FTC
How to Apply:
To apply, please submit your CV demonstrating your suitability for this role by clicking the 'apply now' button (please do not apply via email). We aim to get back to all successful candidates within 48 working hours.
Commitment to Diversity:
The Talent Set are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, religion or belief, sex, sexual orientation, gender reassignment, marriage and civil partnership, pregnancy and maternity, disability, or age. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.
Job Title: Communications Manager
Location: Remote
Salary: £38,000 per annum
Reporting to: Head of Fundraising and Communications
Responsible for: Marketing and Communications Coordinator
Hours: 35 hours per week
Contract: Full time, permanent
GFS is seeking a strategic, proactive and values-led Communications Manager to lead the delivery of our communications function and elevate our profile across audiences and platforms. The role will support the shaping and delivery of a communications strategy that amplifies our voice, showcases our impact, and builds trust and engagement with our community. You’ll work across all areas of the organisation to coordinate messaging, manage risk and lead communications activity that reflects our feminist values and purpose.
The Communications Manager will oversee digital content, media relations, marketing and digital fundraising campaigns, working in close collaboration with the CEO, Leadership team and wider team. You will line-manage the Marketing and Communications Coordinator, ensuring high-quality content, storytelling and messaging are delivered consistently across all channels.
Please see the attached documents for more information and details on how to apply.
Timeline
- Closing date for applications midnight on Sunday 26 April 2026
- First stage interviews w/c 11 May 2026
- Second stage interviews TBC May 2026
How to apply
To apply for this role, please submit the following documents:
- An anonymised CV Please remove your name and any other personal identifying details.
- A personal statement Your personal statement should respond directly to the three application questions listed below. Please keep within the stated word limits.
- The optional diversity monitoring form This is not seen by the hiring panel and is entirely voluntary.
Please send all documents by midnight on Sunday 26 April 2026
Your personal statement should address the following three questions:
- GFS is a feminist, values led organisation. Please tell us about a time you shaped or delivered a communications approach that reflected specific organisational values. What was your role, what actions did you take, and what impact did it have?
(300 words max) - Describe a situation where you identified or managed a communications risk (e.g., media issue, sensitive messaging, reputational challenge). What steps did you take, who did you work with, and what was the outcome?
(300 words max) - Tell us about a digital communications or fundraising campaign you developed or led. How did you use audience insight to shape it, what channels or methods did you use, and what results did it achieve?
(300 words max)
The client requests no contact from agencies or media sales.
Salary: £35,000 - £40,000
Contract: 12 month fixed-term contract (maternity cover)
Location: Remote
Closing date: 4th May
Benefits: 26 days annual leave (rising with service) & option to buy more, generous pension contributions (matched 4% or 6%), enhanced family leave, employee discounts, health cash plan, and more
We have a very exciting opportunity for a Legacy Marketing Manager to join a national children’s charity on a 12month maternity cover. Reporting to the Senior Individual Giving Manager, this role offers the chance to lead a high-value legacy and in-memory fundraising programme during an important period of continuity and development.
As part of this exciting role, you will be responsible for managing the delivery of the legacy and in-memory marketing programme, ensuring strong supporter engagement and long-term income growth. You will lead on campaign planning and implementation across multiple channels including direct mail, telemarketing, digital and free will products, while overseeing budgets, monitoring performance and managing financial and reputational risk.
To be successful as the Legacy Marketing Manager you will need:
- Substantial experience in Legacy Marketing, with a strong understanding of direct marketing and a proven track record of delivering successful campaigns
- Experience of planning, managing and evaluating multi-channel fundraising activity, including responsibility for budgets and KPIs
- Strong stakeholder and agency management skills, with a sound understanding of fundraising compliance, regulation and data protection
If you would like to discuss this role with us please email your CV to [email protected] or contact us and quote the reference 2950JP.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.

