Supporter experience officer jobs

Fundraising Officer (Hybrid)
 
Salary: £35,520
Contract: 12-month fixed-term (maternity cover)
 
We also offer:

• 25 days annual leave (plus bank holidays) and a discretionary Christmas closure
• Benefits platform with discounts on retail, dining and days out 
• Salary sacrifice schemes for gym, bicycles and nursery/childcare
• Access to a free Employee Assistance Scheme to support you inside and outside of work
• Enhanced maternity, paternity and adoption pay 
• Hybrid working with flexibility from day one

 
Location: Head office (Fivefields, 8-10 Grosvenor Gardens, London) with occasional travel to our reserves typically two days per week, the remaining from home.
Hours: 9:00am – 5:00pm, with flexibility available from day one. 
 
Join us in bringing London’s wildlife back
 
Nature recovery for a thriving city starts with people - and as our Fundraising Officer, you’ll be a key player in making that happen. 
 
At London Wildlife Trust, we’re working to restore wild places and reconnect people with nature. This role sits at the centre of that mission - ensuring our members feel valued, supported and inspired to stay with us for the long term.
 
From processing memberships and managing direct debits, to responding to supporter enquiries and keeping records accurate, you’ll make sure every interaction runs smoothly. But this isn’t just about administration - you’ll also help shape engaging campaigns and supporter journeys that deepen connections and encourage people to stay part of the movement to reverse nature’s decline.
 
If you’re someone who cares about the detail but also enjoys thinking creatively about how to keep supporters engaged, this is a role where you can make a real impact.
 
What you’ll be doing 

• Help plan and deliver engaging fundraising, membership and legacy campaigns
• Support the full supporter journey - from welcome to reactivation - ensuring every interaction counts
• Keep our supporter database (Access CRM) accurate and up to date
• Manage key admin processes including direct debits, donations and membership records
• Provide excellent supporter care - responding to enquiries and building lasting relationships

 
What we’re looking for

• Experience supporting or delivering fundraising or marketing campaigns (ideally in a charity)
• Strong organisational skills - you can juggle multiple priorities and meet deadlines
• Confidence working with data to inform and improve campaigns
• Excellent attention to detail and administrative accuracy
• A proactive, self-motivated team player who’s equally comfortable working independently
• A genuine passion for nature and our mission

 
(Please see job description for full person specification)
 
Closing Date: Sunday 19 July, 5pm 
Interviews: scheduled to take place on Monday 27 July and Wednesday 29 July and reasonable adjustments will be offered to all candidates including the choice to meet online or in-person.  
 
Does this sound like you? We’d love to hear from you! 
 
Our vision is a London alive with wildlife, with nature in everyone's neighbourhood. To achieve our goal of inspiring everyone to help restore London’s wildlife, we recognise that our team must better reflect and represent all of London’s diverse communities.
 
We are also committed to ensuring that the safety and wellbeing of children, young people and adults at risk is at the heart of our engagement with people. 

REF-229 566

Role purpose 

To lead the creation, development and optimisation of high-quality, audience-targeted content that supports marketing campaigns, strengthens brand awareness, and enhances engagement across a growing and increasingly diverse range of stakeholders. 

The role will address current capacity gaps within the Marketing and Communications team by generating, repurposing and managing multimedia content that supports programme promotion, brand storytelling and organisational positioning. 

Key relationships 

• Marketing and Communications Manager (line manager)
• Head of Marketing and Communications (dotted line)
• Business Development department, Innovation team, QA and Standards team, Programme Delivery team 
• Centres, particularly Centres of Excellence
• External stakeholders (partners, educators, young people)
• Internal staff contributing to content 

Key responsibilities 

Campaign Support: 

• Work closely with the wider Marketing and Communications team to provide content for campaigns and central communications
• Support delivery of increased campaign volume, scale and impact

Content Optimisation and Repurposing: 

• Repurpose content into multiple formats for use across channels (social, email, web, campaigns etc.)
• Ensure content is effectively reused to maximise reach and value
• Maintain a pipeline of diverse content to support audience segmentation

Content Creation and Development: 

• Develop multi-format content (video, written, visual, digital) tailored to different audiences and sectors 
• Generate evergreen content that can be reused and adapted across campaigns and channels 
• Produce content that supports strategic content aims 

Stakeholder Engagement: 

• Build and manage relationships with internal and external stakeholders to generate authentic, impactful content
• Facilitate user-generated content, including youth voice and partner contributions

Insight and Continuous Improvement: 

• Gather feedback from stakeholders and audiences to refine content effectiveness
• Contribute to test-and-learn approaches to improve engagement and conversion
• Monitor performance indicators such as engagement rates, CTRs and website traffic 

People management responsibilities 

• No direct line management responsibility
• Will support coordination of contributors (internal staff, partners, freelancers where applicable) 

Skills and experience – essential 

• Ability to coordinate multiple projects and deadlines 
• Experience in content creation across multiple formats (digital, video, written)
• Strong copywriting and storytelling skills
• Ability to tailor content to different audiences and sectors
• Experience working with stakeholders to generate content
• Understanding of marketing and communications principles

Skills and experience – desirable 

• Experience capturing content on location
• Experience with brand development and positioning
• Knowledge of content performance analytics
• Experience in education, youth, or sport sectors 

Training and qualifications 

• Experience in marketing, communications, media or related field
• Ongoing professional development in content, marketing or digital communications desirable 

Development/career pathways for this role 

• Progression into Senior Content or Campaign roles
• Development into Marketing and Communications leadership pathways 

Personal qualities – for all roles in the Leadership Skills Foundation 

• Self-motivated and able to work autonomously 
• Customer focused 
• Effective and confident communicator 
• Proactive in approach and able to work on own initiative both collaboratively and independently 
• Adaptable to operational requirements and willing to learn 

Personal qualities – specific to this role 

• Creative thinker with strong storytelling instincts
• Highly organised with attention to detail
• Curious and proactive in identifying content opportunities
• Comfortable engaging with a wide range of stakeholders
• Resilient and adaptable in a fast-paced environment 

Retail Manager – The Hangar

The Wisdom Hospice | Rochester, Kent £32,000 - £34,000 per annum (dependent on experience) 37.5 hours per week 25 days annual leave plus bank holidays

This is no ordinary retail management role.

At The Wisdom Hospice, every sale helps fund exceptional hospice care for local people and their families. The Hangar is our flagship retail destination - a vibrant, large-format store that redefines what charity retail can be.

Forget traditional charity shops. The Hangar is a unique retail experience filled with high-quality donated stock, exciting discoveries, sustainable fashion, homeware treasures, and ever-changing displays. It is a destination for shoppers, bargain hunters, fashion lovers and supporters alike.

We're now looking for an exceptional Retail Manager to lead this thriving store and take it to the next level.

The Opportunity

This is a rare chance to put your own stamp on a high-profile retail operation while directly supporting a cause that changes lives.

We're looking for a creative, commercially-minded leader who can transform donated goods into compelling retail experiences, inspire customers to return time and again, and build a passionate team of staff and volunteers around a shared mission.

The successful candidate will have the vision to see opportunities where others see stock, the drive to exceed targets, and the people skills to create an outstanding customer experience every day.

What You'll Do

Drive Commercial Success

• Deliver and exceed sales and income targets
• Maximise the value of donated stock through effective pricing and presentation
• Create engaging promotions, events and seasonal campaigns
• Seek new opportunities to increase footfall and revenue

Bring Creativity to Life

• Develop eye-catching visual merchandising and store displays
• Create an exciting and inspiring shopping environment
• Use your flair for retail presentation to showcase stock at its full potential
• Support local marketing and social media activity

Lead and Inspire People

• Motivate, coach and develop a team of paid staff and volunteers
• Create a positive, energetic and inclusive culture
• Recruit and retain volunteers who share our passion
• Deliver outstanding customer service standards across the store

Ensure Operational Excellence

• Oversee day-to-day store operations
• Manage stock flow, rotation and gift aid processes
• Maintain excellent standards of health and safety, compliance and cash handling
• Keep the store looking professional, safe and welcoming at all times

About You

We're looking for someone who is as passionate about people as they are about retail.

You'll bring:

• Proven experience in retail management with responsibility for delivering sales targets
• Strong people leadership and team development skills
• A creative eye for visual merchandising and product presentation
• Excellent communication and relationship-building abilities
• Commercial awareness and sound business judgement
• Confidence using social media and digital tools
• A proactive, hands-on approach and a genuine passion for our cause

Experience in charity retail is highly desirable, but we would also welcome applications from talented commercial retail managers looking to move into the charity sector.

Additional requirements:

• Full UK driving licence
• Good standard of education (A-Level or equivalent)
• Enhanced DBS check required

Why Join The Wisdom Hospice?

This is more than a retail management position.

It's an opportunity to lead a store with real purpose, inspire a community of supporters, and generate vital income that helps deliver outstanding hospice care across Kent.

You'll be joining an organisation that is passionate about its mission, ambitious about its future, and committed to finding the right person to help make The Hangar the premier charity retail destination in the region. 

Apply Now

If you're a dynamic retail leader with commercial flair, creative vision and a passion for making a difference, we'd love to hear from you.

About Working Well Trust 

Working Well Trust is a mental health and employment charity in London. All of our projects share the aim of improving the lives of people with mental health support needs, learning disabilities and/or complex issues through training and employment. 

We are recruiting an IPS Operations Manager to support the delivery and development of our IPS services across London. The postholder will manage two IPS service sites from the following areas: Tower Hamlets, Newham, Barking and Dagenham, and Enfield. The final allocation of sites will be discussed with the successful candidate and agreed based on service needs, experience and working arrangements. 

What you’ll be doing 

If you were working with us, you would provide operational leadership across two of our IPS services. These sites will be agreed with you based on service needs, your experience and working arrangements.

You would support Team Leads and frontline teams to deliver high-quality IPS services that are client-led, evidence-based and aligned with contractual outcomes. You would help ensure services run smoothly day to day, while also supporting service development, quality improvement and strong performance.

You would:

• Provide leadership oversight across two IPS service sites, supporting Team Leads with operational delivery, planning and problem solving.
• Ensure services meet contractual outcomes, delivery timeframes and quality standards.
• Support Team Leads to manage performance, caseloads, attendance, safeguarding, risk and service delivery.
• Build and maintain strong relationships with NHS partners, funders, community organisations and other key stakeholders.
• Lead on IPS fidelity across the services, supporting teams to deliver high-fidelity IPS and develop quality improvement plans.
• Use data, audits, client feedback and service reviews to identify what is working well and where improvements are needed.
• Complete contract monitoring requirements, represent WWT at contract performance meetings and attend quarterly service review meetings with IPS Grow.
• Work with NHS colleagues to support integration, clinical co-location, steering groups, data flow and appropriate escalation of clinical risks or safeguarding concerns.
• Support staff wellbeing by ensuring regular wellbeing check-ins and welfare conversations are embedded in supervision and one-to-one meetings.
• Work with HR and Team Leads to recruit, onboard, train and retain Team Leads, Employment Specialists and support staff.
• Support budget holders and work with the Finance Manager to ensure budgets are managed effectively.
• Work with other Operations Managers, the Operations Director and Head Office colleagues to develop consistent systems, improve services and support wider organisational priorities.

You would also provide direct supervision to project leads and help build a positive learning culture where staff feel supported, clear about expectations and able to develop their skills.

What you’ll need 

We are looking for someone with strong operational leadership experience and a good understanding of IPS, employment support or mental health services.

You will need to bring:

• Experience of IPS or equivalent team leadership.
• Experience of managing teams, performance and service delivery.
• Strong organisational skills, with the ability to manage a complex and demanding workload.
• Experience of monitoring, contract reporting and using data to support service planning.
• The ability to build positive relationships with funders, NHS partners, community organisations, clients and staff.
• Confidence supporting Team Leads with performance, quality, safeguarding, risk, wellbeing and day-to-day operational issues.
• Good writing skills and the ability to communicate clearly with a range of audiences.
• Good IT skills, including Microsoft Word, Excel and online systems.
• A strong commitment to equality, diversity and inclusion.
• Knowledge of legislation relevant to employment, including the Equality Act.
• The ability to work across boroughs and provide leadership in more than one service location.
• Tact, diplomacy, discretion and the ability to build rapport with different people.
• A proactive, collaborative and flexible approach, including willingness to work occasional evenings when needed.

It would also be helpful if you have experience of:

• Managing multiple teams across boroughs.
• IPS Grow systems and fidelity reviews.
• Mental health services.
• Quality standards or accreditation.
• Project and service development.
• Budget management.
• Working with GP practices, NHS teams or other health and community partners.
• A postgraduate degree.

What we offer 

• 30 days annual leave plus public holidays (FTE) 

• Paid company closed days at the end of the year (FTE) 

• Flexible, paid Wellbeing Hour every fortnight (FTE) 

• 6% employer pension contribution 

Working Well Trust is an equal opportunities employer and Confident about Disabilities. 

What’s next 

Before you apply, please note the following: 

• We actively recruit and carefully review all applications. Due to rapid service expansion, we have onboarded 20 external hires in the last six months. 

• To ensure we can best support the people and communities we serve, we progress applications only where candidates provide meaningful answers to the screening questions. 

• Career development is real here: in the past year, 10 colleagues have progressed internally into Senior roles, Project Lead, Team Lead, and Operations Manager positions. We value ambition and celebrate progression. 

• If you require any reasonable adjustments at the interview stage, for example due to a disability, learning difficulty or health condition, please let us know in advance so that we can make appropriate arrangements.

If you are ready to help us build a service that supports people into meaningful work, click Apply to submit your CV and answer the screening questions. Telephone and final interviews will be confirmed. 

Start your application today and take the next step in a rewarding career. 

Please note, we may close this advert early if we receive a high number of applications, so we encourage early applications.

Who are we?

Volunteer Centre Hackney is a thriving charity (annual income circa £1.1m, with 29 paid staff). providing volunteering infrastructure to the voluntary sector across the City of London and the London borough of Hackney. We support over 1,500 residents a year to realise their skills and passions through volunteering and social action, and to share these for the benefit of others. We also provide volunteering resources, advice and guidance on best practice in volunteer management, to hundreds of charities and community organisations.

Background and Aims of the Community Health Champion Programme

This role is for our Community Health Champions Programme (CHC). The programme is led by and for City & Hackney’s diverse communities. Community Health Champions (Champions) empower residents to become aware of, take ownership and work towards more positive health and wellbeing outcomes.

This is achieved by the programme sourcing, recruiting, training and supporting a diverse cohort of Champions who live, work, volunteer or study within City & Hackney. Our vast network of 230+ Champions who amongst them speak 40+ languages, are instrumental in tailoring and sharing vital health messaging with residents and feeding back insights, concerns and questions which are then used to develop more bespoke, relevant and culturally nuanced health messaging. Champions, with support from the programme, give voice to communities with varying levels of health literacy: how residents access, assess, and engage with healthcare information, services and systems.

The programme was launched during the Covid-19 pandemic but has now expanded to focus on wider health issues and wider determinants of health such as mental health and wellbeing, long term conditions, diet and nutrition.

Purpose of the Role

The Communications and Engagement Officer will lead on programme communications, coordinating and delivering the day-to-day communications that power the Community Health Champion CHC) programme. The primary goal of this role is to equip Champions with accessible, inclusive, high-quality communications content, tools and resources enabling them to effectively engage in the programme whilst building trust and improving health literacy across City & Hackney.

This is a hands-on role focused on amplifying community voices, positioning and showcasing the continued impact of Champion activities, maintaining a positive programme reputation, and ensuring our health messages reach the people who need them most.

The marketing and communications team is small but mighty. We help people find the School for Social Entrepreneurs (SSE), understand what we do and take the next step, whether that is applying for a programme, booking a workshop, coming to an event, becoming a partner or engaging with our work.

We lead programme recruitment across SSE. That includes campaign planning, email marketing, social media, web content, partner communications and applicant journeys. We also manage SSE’s outbound communications, making sure our messages are clear, timely and joined up across newsletters, press, stakeholder updates, programme promotion and wider brand activity.

It is a creative, varied team where the work moves quickly and no two days feel the same. You will work across the full communications mix, helping us turn ideas, stories and programme information into clear, engaging content that reaches the right people and encourages them to act.

The work is fast-paced, but it is also genuinely rewarding. Good marketing at SSE means more social entrepreneurs hear about the support available to them, more partners understand our impact and more people see the value of social enterprise. We are practical, collaborative and always looking for ways to improve. If you enjoy making things clearer, sharper and more engaging, and you want to see your work make a real difference, this is a brilliant team to be part of.

SANE is a UK-wide mental health charity working to improve the quality of life of anyone affected by mental illness. It aims to raise awareness and understanding of all mental health conditions; fight to improve frontline mental health services for individuals and carers; provide support, information and guidance through SANEline, our Call Back service, email and text support; and promote and host research into causes, treatments and therapies through its Prince of Wales International Centre for SANE research.

We are looking for people interested in providing compassionate support to people affected by mental health problems. This includes supporting people with severe mental illness, and carers, families and friends. In this role you will provide confidential emotional support by telephone, email and text, as well supporting our skilled volunteers through their development and during their weekly shifts.

This role provides valuable practical experience in providing emotional support to vulnerable people. Working within SANE support services requires a high level of empathy and emotional resilience as well as excellent communication skills. SANE takes take pride in providing a nurturing and supportive environment for both our staff and volunteers. Applications are particularly welcome from individuals with counselling, psychology or therapy qualifications or any other therapeutic disciplines who are committed to providing compassionate mental health support.

Hours: 2 to 3 days per week, a mix of afternoon-to-evening shifts & occasional weekend work to cover our 7-day service, with working hours of 2.30-10.30pm. All work is conducted on-site at SANE’s London office.

Starting Salary: £15.46 per hour

About you:

-      You must have experience of working with people with mental health conditions/mental illnesses and families and carers.

- You are personable, highly compassionate, and genuinely interested in supporting people from all walks of life.

- You are a warm and confident communicator.

- You can collaborate with your team and volunteers to ensure delivery of a high-quality service on our SANEline Service.

What can you expect?

- To work within SANE’s framework, including regular check-ins, debriefs, and caller meetings. To receive training specific to your role.

- To become part of an established and diverse team.

- To gain exposure to a wide range of mental health problems.

- To gain valuable practical experience in providing emotional support to vulnerable people.

- A culture where team members support and learn from each other.

- A warm supportive and encouraging environment.

- Access to our staff Employee Assistance programme.

Requirements: 

• To undergo an enhanced DBS check.
• Expected start date – late August 2026.
• For all applicants staff - availability of a minimum of 2 days every week.

Please note: This vacancy may close earlier than advertised if a suitable candidate is found as interviews are being conducted on an ongoing basis. Applicants are encouraged to submit their applications as soon as possible. 

Closing date: Friday 24th July at 12pm (midday). Interviews will take place in August, although they may begin earlier depending on number and quality of applications received.

To apply: Please read the full Job Description and Person Specification before completing application. Applicants must address all areas on the person specification (Downloadable below) and explain motivation for wanting to work for SANE. Applications submitted without a supporting statement will not be considered.

The Hampstead Garden Suburb Trust is looking for one or more organised, practical and people-focused colleagues to support the day-to-day running of our small conservation charity.

We protect, maintain and enhance the unique character of Hampstead Garden Suburb: an internationally important example of early 20th-century town planning and architecture. This role is central to helping the Trust work well day to day.

The work falls into two connected strands:

• Resident and Office Coordination: supporting residents and visitors, managing enquiries, coordinating office arrangements, helping ensure telephone and inbox cover, and maintaining oversight of the Trust calendar and annual programme.
• Information, Property and Governance Support: maintaining accurate records, supporting property and financial administration, helping with conveyancing enquiries, preparing meeting papers and minutes, and supporting governance processes.

We are open to appointing either one full-time person covering both strands, or more than one part-time colleague with responsibilities divided between them. The final arrangement will depend on the skills, availability and working pattern of the successful candidate or candidates.

This role could suit someone who enjoys varied, useful work in a small organisation where their contribution is visible. You will need to be organised, accurate, calm with the public, confident using records and systems, and able to follow work through reliably.

Some candidates may be stronger in resident contact and office coordination; others may be stronger in records, property administration and governance. Candidates do not need to have experience in every area.

The role is office-based at the Trust office in London NW11. Full-time is 35 hours per week. Part-time and annualised-hours arrangements will be considered. Annualised hours means that working time may vary across the year to support individual working patterns while meeting the Trust’s operational needs.

The Trust’s normal office hours are 9am to 5pm, Monday to Friday. Part-time candidates would not be expected to work across all office hours, but candidates will need to be available for a minimum of three hours on Monday mornings.

Salary is £29,000–£32,000 per annum FTE, pro rata for part-time or annualised-hours arrangements. The Trust offers 25 days’ annual leave plus bank holidays, pro rata where applicable, and a contributory pension scheme with an employer contribution of 8% where the employee contributes 8%.

Applicants must have the right to work in the UK. The Trust is not able to sponsor visas for this role.

Our client, Parkinson's UK, is looking for an enthusiastic and well organised public affairs professional, with a good knowledge of how policy change works in Westminster and Whitehall. You’ll support their work to raise the profile of Parkinson’s UK, increase awareness of Parkinson’s and build strong relationships with Parliamentarians and civil servants. Supporting the policy advisers, you’ll keep a close eye on developments in Parliament and support colleagues in the devolved nations in their Parliamentary work.

Role (What you'll do)

• Monitor activity in Parliament that relates to Parkinson’s and share information with colleagues
• Draft briefings and materials to support their work to build effective relationships with key parliamentarians, influencers and civil servants
• Provide support to the All-Party Parliamentary Group on Parkinson’s
• Support colleagues in devolved nations to ensure their public affairs work is aligned and supportive across the UK
• Support work to involve people with lived experience in the charity’s public affairs activities
• Produce inspiring communications about the organisation’s parliamentary activities that encourage their audiences to continue supporting their work
• Build a strong network with allies and partners in other charities and external groups.

Candidate (What you'll bring)

• Experience of working in Westminster or Whitehall or in the devolved nations’ assemblies
• Good interpersonal skills and the ability to provide administrative support
• Experience in political analysis and of working in a political environment and a good understanding of policy issues in health and care, welfare, work, transport or the disability arena
• Ability to network and build supportive relationships at all levels, including with volunteers
• Experience of using creative ways of communicating messages to Parliamentarians and civil servants  
• Research, analytical and information gathering skills
• Ability to maintain political impartiality
• Ability to prioritise own workload effectively and support others in meeting challenging deadlines.

How to apply

To be considered, please send a copy of your CV, together with a supporting statement (max 2 sides of A4) fully demonstrating how you meet all the criteria of the role, as stated in the "What you'll bring" section of the job description, via the Redirect button.

Please note that this is not an entry-level role. We can only consider candidates who can clearly demonstrate experience working within a public affairs/political environment. For example, you might be working for an MP, or within a charity/NGO policy/influencing team or within a public affairs agency.

Due to timing, we are ideally looking for candidates with no longer than one month's notice.
 

Please note that you must already have the right to work in UK to apply for this role.

Closing: 12pm, Tuesday 28 July

Interviews: Wednesday 5 and Friday 7 August (online)

Start date: As soon as possible

The role focuses on building and maintaining strong relationships with partner organisations, supporting firms throughout their participation in the Suicide Prevention Action Lab (SPAL) programme, and ensuring they remain motivated, accountable, and on track to deliver their commitments.

We’re bringing together six representatives from financial services firms to explore ways to improve support for customers experiencing suicidality. The Partnerships Officer will play a key role in supporting the delivery of the SPAL, working closely with participating firms to assist them in developing, testing, and implementing practical changes to help prevent suicidality. 

The Partnerships Officer will manage relationships with multiple firms simultaneously, each at a different stage in their journey to testing and embedding new and improved approaches to identifying and supporting customers experiencing or at risk of suicidality. Success in the role requires excellent organisation, persistence, and relationship management skills, alongside the ability to understand the challenges and competing demands faced by participating firms and to support them in maintaining momentum and delivering results.

This is an excellent opportunity for someone looking to develop their skills in partnership management, stakeholder engagement and influencing change within organisations. The role offers significant autonomy and responsibility, with opportunities to build expertise, lead stakeholder relationships, and contribute directly to the SPAL’s growth and impact.

While the role will predominantly focus on the SPAL, the postholder will also contribute to the continued development of the wider Action Labs research-to-impact offer.

Key tasks in the role will include:

• Acting as the primary day-to-day contact for participating firms, building strong and productive relationships throughout their involvement in the SPAL. Coordinating and supporting consultancy and coaching meetings with participating firms.
• Developing and maintaining a strong working knowledge of emerging Action Lab research insights. Applying research insights in discussions with firms, supporting them in translating evidence into new or improved tools, processes and communications.
• Supporting a portfolio of firm representatives simultaneously, ensuring each remains engaged, motivated and on track to deliver against agreed objectives and milestones.
• Developing a strong understanding of participating firms' priorities, pressures and operational realities, using this insight to provide effective support.
• Building and maintaining relationships with external stakeholders beyond participating firms, and developing strong internal relationships, proactively sharing insights and intelligence from Action Labs to maximise our organisational impact.
• Identifying opportunities to raise the profile of the Action Lab research-to-impact model, including relevant conferences, speaking opportunities and awards.

We are looking for a Supporter Engagement Manager to drive growth in the Individual Giving programme through a mix of acquisition and retention campaigns.

This is a hybrid role with 3 days a week in the North London office. The team can consider 4 or 5 days a week.

The Charity
A warm and collaborative hospice, with offices are in an incredible new purpose built building in a beautiful nature reserve. The team are on site with patients and community they support and it is a warm, collaborative space. The team of 40 raise £4.7m.

The Role
With support from the Head of Supporter Engagement and the Supporter Engagement Officer, you would develop and deliver the annual Individual Giving programme including acquisition and retention activities.

Manage the Door-to-Door Supporter recruitment campaign and the external F2F agency relationship.

Take responsibility for growing the Lotteries programme through a rolling programme of promotions to existing and potential Supporters.

Lead on digital campaigns to recruit and retain new supporters.

With support, produce annual Individual Giving budgets and monitor performance against agreed targets on a rolling basis.

Line manage the Supporter Engagement Officer, who oversees primarily challenge events activities.

The Candidate
Demonstrable experience of successfully managing Individual Giving and Supporter stewardship programmes and budgets.

Demonstrable experience of developing and delivering digital campaigns.

Experience of developing supporter segmentation strategies and working with a CRM.

*Please note applications are being reviewed on a rolling basis.*

The hospice offer fantastic benefits including:
12 weeks full pay, followed by 1 4 weeks half pay. Paternity leave 3 weeks full pay (statutory qualifying & length of service applies). Additionally, paid leave for miscarriage 5 days for the individual or 2 days for a partner.
Salary sacrifice scheme offering the opportunity to purchase a bike and accessories.
Employees with caring responsibilities entitled to 2 days paid carers leave, to support a dependant.
Free local parking, and discounted lunches.
Each employee receives suitable training and development opportunities.
Life Assurance (Death in Service).
Blue Light card offering discounts at various popular brands and stores.
Up to 6% matched pension.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Are you a natural relationship builder who thrives on influencing senior stakeholders, driving engagement and making things happen?

The Royal College of Radiologists is looking for an Exams Engagement Officer to play a pivotal role in supporting and inspiring our national network of volunteer examiners. This is a unique opportunity to work with leading clinical professionals across the UK and internationally, ensuring they remain engaged, motivated and equipped to deliver high-quality assessments that uphold standards across radiology and oncology.

You'll be the trusted point of contact for over 200 senior clinicians, building strong relationships, influencing participation, supporting change initiatives and helping shape the future direction of our examinations programme.

What you'll do

• Build and maintain strong relationships with senior clinical examiners and committee members. 
• Lead examiner recruitment and support workforce planning across exam boards. 
• Coordinate training, inductions and engagement activities to support examiner success. 
• Work closely with operational teams to ensure exams are appropriately resourced and delivered smoothly. 
• Analyse feedback and engagement data to identify improvements and support strategic decision-making. 

What you'll bring

• Experience coordinating complex projects, programmes or stakeholder networks. 
• Experience of financial administration, budget monitoring and maintaining financial records and reports
• Exceptional communication and relationship-building skills. 
• The ability to influence, negotiate and build consensus with senior stakeholders. 
• Strong organisational skills, attention to detail and a proactive approach.
• Confidence managing multiple priorities in a fast-paced environment.
• Experience maintaining databases, producing reports and working with data.

If you're looking for a role where you can combine relationship management, stakeholder engagement, project coordination and continuous improvement while making a meaningful impact, we'd love to hear from you.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (60% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

The Academy of Medical Sciences is seeking a Finance Officer to be responsible for ensuring that all transactions are accurately recorded on a timely basis for the Charity and its trading subsidiary, using the Academy’s finance system, and related databases.

As Finance Officer, you will provide accurate and timely information to enquiries from a range of stakeholders, including - but not restricted to - staff, fellows and external suppliers.

The responsibilities of the post include:

Accounting on Finance System:

• Maintain the accounting records (purchase, sales and nominal ledgers) of AMS and AMSTL on the finance system (Iplicit) and assist with the reconciliation of control accounts and production of the monthly trial balance.
• Prepare monthly standard journals (accruals and prepayments) to produce the trial balance and work with the Financial Accountant to provide other period end journals as required.

Purchase ledger:

• Maintain the purchase ledgers of AMS and AMSTL by inputting purchase invoices and expense claims by onto Iplicit and processing payments by BACS (Lloyds Commercial).
• Assist staff with queries about expenses and purchase invoices.
• Ensure that authorisation limits are followed via purchase orders and maintain purchase order log.

Sales ledger:

• Prepare sales invoices for the Academy as necessary under terms of funding arrangements, liaising with relevant teams.
• Monitor and maintain fellowship records, ensuring subscription fees are invoiced and timely and deal promptly with any fellowship finance queries.
• Monitor and ensure all income and donations are correctly reflected on Iplicit and CRM system and that information is shared with the relevant departments.
• Liaise with the contract caterers Searcys on a regular basis to confirm sales on trading company, assisting with queries where needed.
• Upload sales information from the conference database Rendezvous to the finance system and reconcile monthly.
• Monitor receipts against invoices and assist with credit control to minimise the amounts owed by debtors to AMS and AMSTL.
• Support the FORUM staff group regarding invoicing and provision of information regarding receipts and credit control.

Cash management:

• Prepare banking details and bank any income received at the Academy offices on a regular basis.
• Post AMS and AMSTL bank receipts and payments onto Iplicit, preparing bank reconciliations in the finance system.
• Assist the Financial Controller with cash management, including looking at ways to improve the integration of the finance system with the online banking platform to increase automation of bank transactions.

Management accounts and year end:

• Assist with the preparation of monthly budget holder reports and help with queries about variances.
• Assist in preparation of year end accounts and work with the Financial Controller in producing documentation for audit.
• Ensure that all transactions are entered onto with the correct VAT code and assist the Financial Controller in the preparation and submission of VAT returns for the Academy.

Other:

• Provide cover for other Finance Officer
• Support staff who are running meetings and events by providing information on expenditure and income, preparing sales invoices, and assisting with credit control.
• Support the Head of Finance in the continued optimisation of Iplicit.
• Other tasks within the level of the role, and as requested by the Financial Controller, including support of work for the annual audit.

Requirements

Skills and abilities:

• Educated to at least A level or equivalent experience.
• Proficient in use of finance systems.
• Demonstrable Excel skills & sound working knowledge of other Microsoft applications and database packages.
• Excellent communication skills (verbal & written).
• Strong organisational skills.
• Attention to detail.
• Excellent numeracy.
• Taking accounts to Trial Balance.
• Experience of charity accounting.
• Experience of Iplicit.
• Knowledge of partial VAT recovery would be an advantage.

Competencies:

• Manages self effectively to prioritise and deal with competing demands.
• Treats people fairly and with respect.
• Understands the need to prioritise and manage time to achieve tasks.
• Takes pride in work and is personally motivated to achieve high quality standards.
• Asks relevant questions to clarify understanding.
• Seeks, and is open to, value-adding improvements for day-to-day processes.
• Willing to work with other teams and understands the benefits of collaborative working.

Benefits

We provide our staff with a comprehensive benefits package outlined as follows:

• Generous pension scheme with flexible contributions – we contribute between 8% - 13% of your gross salary (with employee contributions of 3% - 8%).
• Life assurance at three times your salary.
• Hybrid and agile working.
• 26 days annual leave, plus Christmas closure days and bank holidays.
• Buy and sell leave.
• Family-friendly policies including enhanced maternity and paternity leave (subject to a qualifying period).
• Complimentary subscriptions to Headspace and Classpass to support your physical and mental wellbeing.
• Support through tailored learning and development.
• A range of enhanced benefits become available once you’ve completed your probation period.

For more information and to apply, please visit our careers page via the apply button.

Closing date: Sunday, 26 July 2026.

Interview date: w/c 27 July 2026.

Please note that we may close this vacancy earlier than the stated deadline if we receive a high volume of suitable applications. We therefore encourage you to submit your application at the earliest opportunity.

We request no contact from recruitment agencies regarding this post. We do not accept speculative CVs from recruitment agencies.

Fundraising Officer – 4‑day week, hybrid, high‑impact charity based in Oxford

If you want a fundraising role where you can see the direct impact of every partnership, pitch and campaign this could be the right move.

About the role:
We’re looking for a Fundraising Officer to join Aspire’s small, agile and supportive Fundraising & Communications team. You’ll be an all‑round fundraiser, working across corporate partnerships, trusts and foundations, and community, events and individual giving. You’ll help grow and diversify our voluntary income so that more people across Oxfordshire and the Thames Valley can move out of homelessness, poverty and long‑term unemployment into secure work and housing. 

This is a hands‑on role with real variety: one week you might be crafting a pitch for a new corporate partner, the next you could be pulling together a trust report, planning a community fundraising event or writing supporter communications. You’ll have room to shape the role around your strengths while learning from experienced colleagues.

About Aspire:
Aspire is a multi‑award‑winning employment charity and social enterprise. We support people who have faced serious barriers – including homelessness, offending histories, substance misuse, mental ill health and long‑term unemployment – to build confidence, skills and ultimately secure housing and work. In the last year alone, we supported over 1,800 people experiencing disadvantage to move closer to employment and housing and achieve lasting change. 

We are guided by our values: Ambitious, Supportive, Participatory, Inspiring, Reliable and Enterprising. You will see these lived out day to day – in how we work with participants, partners and each other. 

What you’ll be doing:

• Helping to grow and steward corporate partnerships across Oxfordshire and the Thames Valley, from prospect research and pitches to volunteering and sponsorship. 
• Supporting a strong pipeline of trust and foundation applications and reports, telling Aspire’s story with clarity and evidence. 
• Leading on community fundraising and events, building relationships with local groups, schools, faith communities, businesses and individual fundraisers. 
• Maintaining and developing individual giving through engaging, well‑timed communications. 
• Using our CRM (Salesforce) to keep supporter data, pipelines and reporting accurate and up to date. 
• Playing a full part in a collaborative team where ideas are welcomed and everyone pitches in at busy times. 

About you:

You don’t need to tick every box, but you will bring:

• Experience in at least one of: corporate fundraising, trusts and foundations, community/events or individual giving, plus enthusiasm to grow across all three. 
• Strong written and verbal communication skills, with the ability to adapt your tone for different audiences. 
• Confidence building and managing relationships with supporters, customers or partners. 
• Good organisational skills and comfort working to deadlines and targets. 
• A genuine commitment to tackling homelessness, poverty and disadvantage, and alignment with Aspire’s values. 

Experience with Salesforce or AI tools would be helpful, but we’re more interested in your mindset: curious, proactive, organised and keen to learn. 

What we offer:

• A 4‑day working week (0.8 FTE). 
• Salary: £29,234 - £35,305 per annum (FTE), depending on experience (0.8 = £23,387 - £28,244) . 
• Hybrid / remote‑first working, with at least two in‑person team days per month in Oxford and occasional events and meetings. 
• The chance to shape and grow a varied fundraising role in a small, supportive team. 
• A values‑driven culture and the opportunity to see the tangible impact of your work. 

How to apply:

To apply, please send your CV and a covering letter directly to by noon on Friday 17th July 2026. In your covering letter, please ensure you tell us how you meet the Person Specification and share examples of relevant achievements. 

We are interviewing on a rolling basis and may close the advert early if we appoint, so we encourage early applications.