Supporter experience officer jobs

The Community Engagement & Support role is about providing greater sustainability and resilience for the Fahr’s Disease community and Fahr Beyond as a charity. The post holder will be building the capacity for Fahr Beyond to provide support for people living with Fahr’s and their families through creating a volunteer network that can provide an ongoing fortnightly support group. Additionally, through working with other organisations, the post holder will develop more support pathways and opportunities for patients; this is envisioned as strategic work within the Parkinson’s and Dementia space.

This post will also play a key role in bridging Fahr Beyond’s work with the community and medical professionals to develop awareness of Fahr’s Disease.  

What will you do in the role?

Volunteer Mobilisation & Management

• Support the development of a volunteer strategy for Fahr Beyond
• Actively manage the establishment of a volunteer network utilising prior expressions of interest, and you will support the onboarding of volunteers
• The main point of contact for volunteers and help resolve matters they may have

Engagement & Communication

• Monitor and respond to incoming correspondence to Fahr Beyond, along with assigning any actions for response to the appropriate volunteer
• Support the trustees and volunteers with managing Fahr Beyond’s social media
• Work with Fahr Beyond volunteers to ensure that Fahr Beyond maintains regular communications with patients, medical professionals, and key partners
• ·Represent Fahr Beyond at sector events and/or meetings, particularly with organisations we are a member of

Project & Event Management

• Support (and if required coordinate) Fahr Beyond’s education and awareness events for Fahr’s Disease, and events connecting multiple stakeholders in the Fahr’s Disease space
• Support volunteers in creating fundraising and community involvement activities (online and potentially in-person) 

Do you believe in the power of communities to shape change?
OCVA is seeking a values-driven Chief Executive to inspire, connect and champion Oxfordshire’s coommunity and voluntary sector.

This is an opportunity to lead a respected local infrastructure organisation at the heart of Oxfordshire’s voluntary and community sector. As Chief Executive of OCVA, you will work alongside a committed Board and a small, passionate team to support charities and community groups, promote and champion volunteering, influence local systems, and ensure the sector’s voice is heard.

You will balance strategic leadership with strong relationships. This includes working closely with local councils, funders and partners, while staying grounded in the realities faced by community organisations. 

We are looking for someone who shares our values, understands the voluntary and community sector, and is motivated by making a meaningful difference. The role is as much about listening, collaboration and trust as it is about income, sustainability and delivery. If our mission resonates and you bring curiosity, integrity and a commitment to inclusive leadership to all that you do then we would love to hear from you.

Fundraising Officer – 4‑day week, hybrid, high‑impact charity based in Oxford

If you want a fundraising role where you can see the direct impact of every partnership, pitch and campaign this could be the right move.

About the role:
We’re looking for a Fundraising Officer to join Aspire’s small, agile and supportive Fundraising & Communications team. You’ll be an all‑round fundraiser, working across corporate partnerships, trusts and foundations, and community, events and individual giving. You’ll help grow and diversify our voluntary income so that more people across Oxfordshire and the Thames Valley can move out of homelessness, poverty and long‑term unemployment into secure work and housing. 

This is a hands‑on role with real variety: one week you might be crafting a pitch for a new corporate partner, the next you could be pulling together a trust report, planning a community fundraising event or writing supporter communications. You’ll have room to shape the role around your strengths while learning from experienced colleagues.

About Aspire:
Aspire is a multi‑award‑winning employment charity and social enterprise. We support people who have faced serious barriers – including homelessness, offending histories, substance misuse, mental ill health and long‑term unemployment – to build confidence, skills and ultimately secure housing and work. In the last year alone, we supported over 1,800 people experiencing disadvantage to move closer to employment and housing and achieve lasting change. 

We are guided by our values: Ambitious, Supportive, Participatory, Inspiring, Reliable and Enterprising. You will see these lived out day to day – in how we work with participants, partners and each other. 

What you’ll be doing:

• Helping to grow and steward corporate partnerships across Oxfordshire and the Thames Valley, from prospect research and pitches to volunteering and sponsorship. 
• Supporting a strong pipeline of trust and foundation applications and reports, telling Aspire’s story with clarity and evidence. 
• Leading on community fundraising and events, building relationships with local groups, schools, faith communities, businesses and individual fundraisers. 
• Maintaining and developing individual giving through engaging, well‑timed communications. 
• Using our CRM (Salesforce) to keep supporter data, pipelines and reporting accurate and up to date. 
• Playing a full part in a collaborative team where ideas are welcomed and everyone pitches in at busy times. 

About you:

You don’t need to tick every box, but you will bring:

• Experience in at least one of: corporate fundraising, trusts and foundations, community/events or individual giving, plus enthusiasm to grow across all three. 
• Strong written and verbal communication skills, with the ability to adapt your tone for different audiences. 
• Confidence building and managing relationships with supporters, customers or partners. 
• Good organisational skills and comfort working to deadlines and targets. 
• A genuine commitment to tackling homelessness, poverty and disadvantage, and alignment with Aspire’s values. 

Experience with Salesforce or AI tools would be helpful, but we’re more interested in your mindset: curious, proactive, organised and keen to learn. 

What we offer:

• A 4‑day working week (0.8 FTE). 
• Salary: £29,234 - £35,305 per annum (FTE), depending on experience (0.8 = £23,387 - £28,244) . 
• Hybrid / remote‑first working, with at least two in‑person team days per month in Oxford and occasional events and meetings. 
• The chance to shape and grow a varied fundraising role in a small, supportive team. 
• A values‑driven culture and the opportunity to see the tangible impact of your work. 

How to apply:

To apply, please send your CV and a covering letter directly to by noon on Friday 17th July 2026. In your covering letter, please ensure you tell us how you meet the Person Specification and share examples of relevant achievements. 

We are interviewing on a rolling basis and may close the advert early if we appoint, so we encourage early applications. 

This is an exciting opportunity for a new Chief Executive Officer to lead our well-respected rare disease patient organisation through the next phase of growth and impact, in particular focussing on financial sustainability and influencing health policy for these rare diseases.These sit alongside the other grass-roots duties of a small charity CEO, including working with our Medical Advisory Team to develop new and maintain existing patient education resources, and overseeing our support services including volunteers and a professional psychological counselling service. Reporting to and working with the Board of Trustees, the CEO will be responsible for delivering our 2027-2030 Strategic Plan, ensuring robust governance, and driving forward our mission to improve the lives of people affected by rare diseases.The CEO manages the part-time Executive Administrator and works with up to 30 current volunteers (patients, carers, and health professionals) to deliver services with impact.This role includes occasional weekend work, as well as approximately 15 days travel (national and international) per year to represent and advocate for the charities’ beneficiaries. 

Head of Finance

Location: Hybrid, a mixture of remote working and office-based at Solar House, 3rd Floor, 1-9 Romford Rd, London, E15 4LJ.   
Hours: 3 or 4 days a week, negotiable

Salary:  Up to £62,500 (pro rata) 

Closing date of advert: 20 July 2026

Interview Dates:  TBC

Our mission at School-Home Support is simple. We get children and young people back in school, ready to learn, whatever it takes. Every role in our organisation helps make that happen.

We are looking for a Head of Finance to act as our financial conscience and strategic navigator. 

As the Head of Finance, you will provide strategic financial leadership while ensuring our day-to-day operations are exceptionally robust.  You will report directly to the Chief Executive Officer, line-manage a Senior Finance Manager, as well as working closely with our Board of Trustees.

In this role, you will be expected to serve as the organisation's financial conscience, ensuring absolute transparency, integrity, and strict adherence to UK fundraising regulations. Looking ahead, you will also play a key role in analysing commercial opportunities to drive new business growth.

Key Responsibilities

• Financial Stewardship: Manage general ledgers, reserves, budgeting, and long-term financial modelling.
• Governance & Trustees: Work closely with the Board, Finance Committee, and Remuneration Committee.
• Compliance & Legal: Ensure complete adherence to HMRC, Charity Commission, and Charities SORP requirements.
• Risk Management: Maintain and update the Risk Register to protect charity assets.
• New Business & Commercial Growth: Provide costings and commercial modelling for new tenders and products.
• Team Leadership: Oversee the internal finance team and third-party payroll providers.
• About You
• Qualifications: You are a fully qualified CCAB or CIMA accountant with extensive post-qualification experience.
• Sector Knowledge: You have a proven track record in a senior charity finance role managing statutory accounts over full year cycles.
• Regulatory Expertise: You fully understand UK fundraising regulations, charity governance, and company law.
• Commercial Mindset: You can confidently support non-finance departments with commercial analysis to secure new contracts.
• Systems Experience: Experience with Sage and Salesforce is highly desirable 

What We Offer
We really value modern workplace flexibility. This permanent role is offered as a 3 or 4 days per week part-time position, with a hybrid working pattern split between remote work and our office in Stratford, London.

We actively support staff wellbeing and champion a safe, diverse culture where everyone can be themselves. Here is what we offer our team:

• Employee Assistance Programme, providing confidential support for you and your family
• Life assurance for added financial security
• Pension scheme
• A structured induction and ongoing professional development
• A supportive and collaborative team environment where your experience and ideas are valued
• The opportunity to make a meaningful difference to the lives of children, young people and families

Applications are reviewed continually, and we reserve the right to interview and appoint prior to the closing date, so early applications are strongly encouraged. 

We are an equal opportunities employer and welcome applications from all sections of the community. 

School-Home Support takes the duty of care to safeguard and promote the welfare of children very seriously, and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances.

All roles at SHS are subject to a DBS check at the level appropriate to the role.

Are you passionate about customer service and experience?

Can you provide the ‘wow factor’ that makes supporters feel valued, inspired and heard?

Are you looking for a flexible role?

We’re looking for a highly organised, proactive and enthusiastic Supporter Care Assistant with a passion for people, nature and planet. If that sounds like you, we’d love to hear from you.

The charity

Population Matters is a UK charity with a global remit. Our vision is of a world in which our human population lives fairly and sustainably with nature and each other. Our mission is to address the negative consequences of ever more people using ever more of the planet’s resources and to inspire and engage with others to find, share and promote ways to make our vision reality as quickly as possible.

The role

As Supporter Care Assistant, you will play a key role in delivering an outstanding experience for Population Matters’ supporters, ensuring that every interaction is timely, professional and engaging. You will help create positive and meaningful relationships that inspire supporters, increase satisfaction and deepen engagement, ultimately strengthening long-term support for our mission.

Acting as a first point of contact for supporters, you will:

• provide a high standard of customer service across a range of channels
• respond to enquiries, feedback and complaints with empathy and efficiency
• commit to delivering a consistently excellent experience
• seek opportunities to provide the ‘wow factor’ that makes supporters feel valued and appreciated
• help to build trust and donor retention.

Alongside supporter stewardship, you will be responsible for accurately processing donations, maintaining high-quality supporter records and providing effective administrative support to the Fundraising Team. With scrupulous attention to detail, strong organisational skills and a supporter-centric approach, you will contribute to the smooth running of fundraising operations and to the growth and retention of our supporter community.

The application process

Please submit your CV (no more than two pages). As part of the application, you will also be asked to answer some screening questions. A cover letter is not required. 

 Closing date: Friday 10 July by 8am

Job title: Supporter Development Officer

Responsible to: Trusts & Foundations Fundraising Manager

Line management: None

Salary: c. £29,0000 per annum, dependent on experience

Hours of work: Full-time, 37 hours per week.

Contract type: Permanent

Location: Flexible: remote, hybrid or office-based (Horsforth, Leeds)

At the Bone Cancer Research Trust, our fundraising success is built on strong relationships with our supporters. In this newly created role, the successful candidate will have an exciting opportunity to drive our approach to Individual Giving, Legacies and Major Donors. This role requires highly collaborative working across teams to bring greater consistency, coordination and progress to this work. 

This role will be focused on delivering outcomes by supporting the Relationship Team in their stewardship of new and existing supporters. The Supporter Development Officer sits within the Trusts & Foundations team and will play an important part in connecting activity across teams, helping to ensure consistency, identify opportunities and drive progress. 

It’s an exciting time to join the Bone Cancer Research Trust, as we build upon our successes over the last 20 years. This is an excellent opportunity for the right candidate to shape this new and varied role and play an important part in our highly successful fundraising team.

Interviews for shortlisted candidates will take place during w/c 13th July 2026.

Reporting to the Director of Fundraising, you will play a key supporting role within the fundraising team, assisting the Corporate Partnerships Manager and the Communications team. With a key aim of delivering agreed activity and growing income from corporate partnerships.

This role focuses on supporting the identification and recruitment of new regional, national and international corporate supporters, while also playing a lead role in managing and stewarding existing partnerships, with particular responsibility for communications activity and delivery of sponsorship activities and events.

World Horse Welfare has seen a substantial growth in corporate support over the past four years, so this post presents significant opportunities to be part of a growing income stream as the charity celebrates its centenary in 2027.

Whether you’re a recent graduate with a willingness to learn or an experienced candidate ready to hit the ground running, we offer a competitive salary tailored to your experience — starting at £28,000 per annum for entry-level applicants and up to £34,000 per annum for those with proven expertise. You’ll benefit from a supportive environment, opportunities to grow, and the chance to make a real difference from day one.

KEY RESPONSIBILITIES

Supporting New Business Development

• Assist in researching and identifying prospective regional, national and international corporate partners aligned with the organisation’s mission and values
• Support the development of tailored proposals, pitches and presentations for potential corporate supporters
• Help prepare outreach materials, including emails, decks, and briefing documents
• Maintain and update prospect pipelines and CRM records
• Attend meetings and events with prospective partners, taking notes and following up on actions
• Work closely with the charity’s rescue and rehoming centres and wider team to identify new corporate funding and partnership opportunities.

Managing Existing Corporate Partnerships

• Provide day-to-day support in the management of existing corporate accounts
• Build and maintain strong working relationships with partner contacts
• Ensure partnerships are delivered in line with agreed objectives and timelines
• Support the monitoring and reporting of partnership performance and impact
• Attend events linked to corporate supporters to represent the charity, with UK-wide travel sometimes required
• Help organise and attend large corporate volunteer days at the charity’s rescue and rehoming centres

Communications & Engagement

• Maintain a strong understanding of World Horse Welfare’s work to ensure relevance in our corporate partnership work
• Develop close working relationships with Communications team and work closely with them on creating and scheduling of agreed corporate content in line with communications schedules.
• Coordinate and deliver partnership communications, including newsletters, updates, impact reports, and social media content
• Lead on gathering content to form the basis of partnership communication obligations
• Work with internal teams to ensure consistent and high-quality messaging including drafting copy in line with brand messaging, obtaining appropriate images, developing related materials and ensuring approval processes are followed.
• Support the planning and execution of partner engagement activities, campaigns, and events
• Ensure partners receive appropriate recognition and visibility in line with agreements

Sponsorship & Agreement Management

• Assist in drafting and managing sponsorship agreements and partnership contracts
• Track and fulfil contractual benefits (e.g. branding, hospitality, social media, volunteering, speaking opportunities)
• Maintain accurate records of deliverables and ensure all obligations are met
• Support the review and renewal of agreements

Administration & Reporting

• Maintain accurate records within the CRM system
• Track income, pledges, and invoices
• Support preparation of reports and presentations
• Provide general administrative support to Corporate Fundraising Manager and Director of Fundraising in relation to corporate support

ABOUT YOU
Essential:

• Strong written and verbal communication skills
• Excellent organisational skills with attention to detail
• Ability to manage multiple tasks and deadlines
• Strong relationship-building skills
• Proficiency in Microsoft Office Applications – including Word, Excel, PowerPoint
• Proactive and eager to learn
• Strong interpersonal skills
• Collaborative approach and working style, able to work effectively across teams
• Creative thinking
• Passion for the organisation’s mission
• Willingness to travel

Desirable:

• Experience of managing corporate partnerships, or comparable transferable skills
• Experience with using CRM systems for profiling and building relationships
• Understanding of charity corporate partnerships
• Business development experience
• Experience of working in a charity fundraising team

Supporter Services Officer

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

About the Role

We're looking for a passionate and organised Supporter Services Officer to join our Fundraising and Marketing team! This is a full time, permanent role based in Birmingham on a hybrid basis.

This is a varied and rewarding role where you'll be the first point of contact for many of our supporters, helping to ensure they feel valued, informed and connected to our work. You'll handle supporter enquiries, process donations, maintain accurate records, and work closely with colleagues across the organisation to deliver an outstanding supporter experience.

Key Responsibilities

Delivering Excellent Supporter Care

• Act as the first point of contact for supporter and customer enquiries via phone, email and post.
• Deliver a friendly, professional and responsive service to supporters and prospective supporters.
• Record supporter interactions accurately and ensure enquiries are resolved within agreed timescales.
• Support colleagues to maintain consistently high standards of supporter care.

Gift Processing and Database Management

• Process donations, direct debits, legacy income, cash and cheque payments accurately and efficiently.
• Maintain supporter records using Microsoft Dynamics CRM.
• Support Gift Aid processing and ensure data quality standards are maintained.
• Work closely with colleagues to ensure fundraising data is recorded accurately.

Building Relationships Across Sense

• Develop strong relationships with colleagues across Fundraising and Marketing and the wider organisation.
• Share supporter feedback to help improve campaigns, communications and supporter journeys.
• Support the development and improvement of processes, procedures and reporting.
• Assist with projects and initiatives that enhance supporter engagement and service delivery.

About You

We're looking for someone who is passionate about delivering excellent customer service and enjoys building positive relationships.

You'll have:

• Experience working in a busy customer service, supporter care or fundraising environment.
• Experience handling sensitive or complex enquiries professionally and confidently.
• Experience using a CRM database such as Microsoft Dynamics.
• Strong administrative and organisational skills with excellent attention to detail.
• Excellent written and verbal communication skills.
• Strong IT skills, including Microsoft Word, Excel and Outlook.
• A proactive and collaborative approach to work.
• A commitment to inclusion, diversity and the values of Sense.

Experience within a charity fundraising environment would be advantageous.

Why Join Sense?

At Sense, you'll be part of a supportive and collaborative team that is passionate about making a difference. We offer opportunities for learning and development, flexible working arrangements, and the chance to contribute to life-changing work that supports disabled people with complex needs across the UK.

If you're passionate about delivering outstanding supporter experiences and want to play a vital role in helping Sense achieve its mission, we'd love to hear from you.

Our values

Our values shape the way we behave and work alongside disabled people with complex needs to break down barriers. 

• We're creating change
• We're always learning
• We're better together

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

Sense is here to break down barriers alongside disabled people with complex needs. That's why we're committed to increasing the number of disabled people working across our organisation and creating an environment where everyone can thrive.

We actively encourage disabled people to apply for our vacancies and believe that a diverse range of perspectives, experiences and talents makes us stronger.

We know there's always more we can do to become a truly inclusive employer, and we're working together to achieve that. Join us and help create the change thousands of disabled people with complex needs and families told us they want to see: a world without limits.

If you need us to adjust our recruitment process to help you access our vacancies, then please get in touch with a member of the talent acquisition team. We are a Disability Confident Leader and commit to interviewing disabled people who meet the minimum criteria for a role. More information on this can be found here Our commitment as an employer | Sense Careers

About Home-Start Barnet, Brent & Harrow

At Home-Start Barnet, Brent & Harrow, we believe every child deserves the best possible start in life. We support families with young children through challenging times, helping parents build confidence, strengthen relationships and create happier, healthier home lives.

We're looking for an experienced and compassionate Family Support Lead to join our leadership team. This is an opportunity to help shape high-quality family support services, lead a dedicated team and make a lasting difference to children and families across our communities.

About the Role

As Family Support Lead, you will provide day-to-day leadership to our Family Services Team, ensuring families receive safe, effective and person-centred support.

You'll supervise a team of Family Support Coordinators, oversee referrals and case management, act as our Designated Safeguarding Lead (DSL), and work directly with a small caseload of families with more complex needs.

The role is varied and hands-on, combining operational leadership with direct practice. You'll also contribute to volunteer development, deliver training and parenting programmes, build strong partnerships with local agencies and help drive continuous improvement across our services.

Key Responsibilities

• Lead, supervise and support the Family Services Team.
• Manage referral allocation, caseload oversight and service quality.
• Act as the organisation's Designated Safeguarding Lead (DSL).
• Provide direct support to a small number of families experiencing complex challenges.
• Deliver parenting programmes, workshops and community activities.
• Work collaboratively with statutory and voluntary sector partners.
• Contribute to the ongoing development and improvement of family support services.

About You

We're looking for someone who combines strong leadership with warmth, empathy and excellent professional judgement.

You'll have:

• Significant experience supporting vulnerable children and families within family support, early help, social care or a related setting.
• Experience supervising staff, volunteers or students.
• Excellent safeguarding knowledge, with experience as a Designated Safeguarding Lead (or Deputy DSL) desirable.
• Experience managing complex caseloads and undertaking family assessments.
• Strong partnership working skills and confidence working with a range of professionals.
• Experience delivering group work, workshops or training.
• Excellent organisational, communication and decision-making skills.
• A commitment to equality, inclusion and trauma-informed practice.

Why Join Us?

This is an exciting time to join Home-Start Barnet, Brent & Harrow. You'll become part of a supportive, ambitious organisation that genuinely values its people and the families we work alongside.

We offer:

• A friendly and supportive team culture.
• Opportunities for professional development and training.
• Regular supervision and reflective practice.
• Flexible working where operationally possible.
• Employer pension contribution.
• The opportunity to make a real difference to local families every day.

Safeguarding

Home-Start Barnet, Brent & Harrow is committed to safeguarding and promoting the welfare of children and adults. All appointments are subject to satisfactory references and an enhanced DBS check.

This post is exempt from the Rehabilitation of Offenders Act 1974.

Ready to Apply?

If you're an experienced family support professional who enjoys leading others, building strong partnerships and helping families thrive, we'd love to hear from you.

Background

Middlesex Tennis is a registered charity that takes responsibility for the administration and development of tennis throughout the county, from those just thinking of taking up the game to tournament players of all levels. The County Association affiliates with the LTA and upholds their rules and regulations. We work closely with the LTA to implement their vision of ‘Tennis Opened Up’ and support their mission to transform communities through tennis to make tennis welcoming, enjoyable and inspiring to everyone.

Middlesex Tennis has a small team of salaried individuals that work with the Middlesex Tennis trustees and other volunteers. We are looking for a diligent and motivated individual to assist the team and trustees by providing accurate and timely transactional finance services, producing reports, processing payments, maintaining financial records, and assisting with reconciliations. This role will be home based with occasional travel across the County for meetings and events, where required.

Why Join Us

• Work within a passionate and supportive team of staff and trustees dedicated to tennis development with the opportunity to get involved with our tennis events.
• Take advantage of our charitable status to help develop tennis in Middlesex. 
• Flexibility to role and working hours can be considered.
• We actively invite applications from all candidates who meet the criteria and can work in the UK.
• We commit that everyone will receive equal consideration irrespective of your ethnicity, religion, sex, gender reassignment, sexual orientation, age, any disability, marital or civil partnership status, and pregnancy or maternity status.

We particularly welcome applications from:

• People from ethnically diverse communities
• Deaf and disabled people
• Members of the LGBTQ+ community
• People with lived experience of the UK's many and varied communities

If you have experience and knowledge of finance administration and are passionate about tennis, we want to hear from you. 

Details

Job Title: Middlesex Tennis Finance Officer

Salary: £12,800 per annum (£32,000 full-time equivalent)

Contract: 12-month fixed term contract

Hours: Part-time - 2 days per week

Location: Remote home-based working with occasional travel across the county

Provisional Interview Dates: Tuesday 28th and Wednesday 29th July 2026

Role

The Finance Officer will support the Finance Lead and professional staff by providing accurate and timely transactional finance services, producing reports, processing payments, maintaining financial records, and assisting with reconciliations.

Specific Responsibilities 

Accounts Payable

• Set up and manage a finance/accounts inbox prioritising workloads effectively.
• Process and pay supplier invoices, grants, and other expenditure, ensuring correct authorisation from internal teams and accurate coding and entry into the accounting system (Xero).
• Process a high volume of invoices, including matching and reconciling discrepancies.
• Work with internal teams to ensure timely payment of invoices.
• Review, gain approval and process employee/trustee expenses.

Accounts Receivable

• Manage incoming payments and online payment platforms.
• Manage customer accounts to ensure timely collection of debts.
• Prepare and send invoices, track overdue accounts, and follow up on payments.
• Maintain accurate records of financial transactions.

Reconciliations, VAT and Compliance Support

• Prepare monthly bank reconciliations and support reconciliation of other balance sheet accounts.
• Prepare quarterly VAT returns and maintain supporting information.
• Ensure transactions are recorded correctly for VAT purposes.
• Ensure financial procedures are followed.
• Maintain and provide supporting documentation for an independent examination.

Reporting Support

• Prepare quarterly income and expenditure reports.
• Assist in preparing annual accounts and supporting schedules.
• Support budgeting and cash flow forecasting.
• Prepare reports for LTA as required.
• Prepare adhoc reports as required.

Payroll Administration

• Assist the Finance Lead in payroll administration when required.

General Accountabilities

• Maintain accurate records and audit trails.
• Liaise with banks as and when required.
• Assisting with system improvements and process enhancements.
• To undertake any other duties deemed relevant by the management team.

Person Specification

Essential

• Minimum 2 years of accounting, accounts payable/receivable experience.
• Excellent bookkeeping skills.
• Effective organisation, communication, diplomacy and presentation skills.
• Strong attention to detail.
• Ability to work in a team and motivate others.
• Excellent IT skills and knowledge of MS Office applications including Excel.
• Excellent customer service skills and experience.

Desirable

• CCAB-qualified or part-qualified, or AAT qualified/part-qualified (or equivalent).
• Experience in charity finance and charity accounting principles.
• Experience of using Xero accounting software.
• Knowledge and interest in tennis/padel.

We are looking for a Supporter Engagement Manager to drive growth in the Individual Giving programme through a mix of acquisition and retention campaigns.

This is a hybrid role with 3 days a week in the North London office. The team can consider 4 or 5 days a week.

The Charity
A warm and collaborative hospice, with offices are in an incredible new purpose built building in a beautiful nature reserve. The team are on site with patients and community they support and it is a warm, collaborative space. The team of 40 raise £4.7m.

The Role
With support from the Head of Supporter Engagement and the Supporter Engagement Officer, you would develop and deliver the annual Individual Giving programme including acquisition and retention activities.

Manage the Door-to-Door Supporter recruitment campaign and the external F2F agency relationship.

Take responsibility for growing the Lotteries programme through a rolling programme of promotions to existing and potential Supporters.

Lead on digital campaigns to recruit and retain new supporters.

With support, produce annual Individual Giving budgets and monitor performance against agreed targets on a rolling basis.

Line manage the Supporter Engagement Officer, who oversees primarily challenge events activities.

The Candidate
Demonstrable experience of successfully managing Individual Giving and Supporter stewardship programmes and budgets.

Demonstrable experience of developing and delivering digital campaigns.

Experience of developing supporter segmentation strategies and working with a CRM.

*Please note applications are being reviewed on a rolling basis.*

The hospice offer fantastic benefits including:
12 weeks full pay, followed by 1 4 weeks half pay. Paternity leave 3 weeks full pay (statutory qualifying & length of service applies). Additionally, paid leave for miscarriage 5 days for the individual or 2 days for a partner.
Salary sacrifice scheme offering the opportunity to purchase a bike and accessories.
Employees with caring responsibilities entitled to 2 days paid carers leave, to support a dependant.
Free local parking, and discounted lunches.
Each employee receives suitable training and development opportunities.
Life Assurance (Death in Service).
Blue Light card offering discounts at various popular brands and stores.
Up to 6% matched pension.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you havent been contacted within 5 days your application has been unsuccessful, but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest.

Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone but candidates must be able to demonstrate their ability to work in the UK. Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Rainforest Trust UK

Rainforest Trust UK (RTUK) (Charity No. 1169111) is a high-impact conservation charity dedicated to protecting the world’s most threatened tropical forests.

This is a pivotal moment for global conservation and for our organisation. As one of the most effective rainforest conservation charities globally, Rainforest Trust has helped protect over 60 million acres of tropical rainforest across more than 67 countries, delivering permanent protection for some of the world’s most threatened ecosystems.

Rainforest Trust UK is one of the charity’s fastest-growing affiliates, now generating £2m+ annually and supporting a global organisation with $55m+ in revenue with significant ambition for further growth and impact.

The role
We are seeking a Chief Executive Officer (CEO) to lead the next phase of our strategic plan driving growth in income, strengthening the organisational capability, and positioning the UK as a leading philanthropic engine within the global organisation.
The CEO will provide overall leadership of Rainforest Trust UK, with a primary focus on fundraising, external engagement, and partnering.
This is a hands-on leadership role, requiring both strategic clarity and operational execution. The CEO will lead a small team, work closely with the Board of Trustees, while partnering with the global CEO and senior leadership based in the USA.

Key responsibilities

Strategy and organisational leadership

• Lead the delivery of the 2026–2030 strategy, aligning UK priorities with global objectives
• Translate strategy into clear plans, targets, and performance metrics
• Drive organisational focus on outcomes, impact, and growth

Fundraising and external leadership

• Act as a senior ambassador for the organisation in the UK and internationally
• Build Rainforest Trust UK’s visibility and influence within philanthropic networks
• Personally cultivate and manage a portfolio of high-value donor relationships

Financial Stewardship

• Oversee financial planning, budgeting, and performance including annual audit
• Ensure strong financial controls and effective use of resources
• Support the growth of sustainable income to maximise conservation impact

Governance and Board engagement

• Ensure compliance with UK charity regulation and best practice
• Provide clear, rigorous reporting on performance, risk, and finances
• Work in close partnership with the Board to support effective governance and decision-making

Global partnerships and collaboration

• Build strong, effective relationships with global Rainforest Trust leadership
• Align UK fundraising with global conservation priorities
• Act as a key interface between UK donors and global programmes

Leadership and culture

• Lead and develop a small, high-performing team
• Create a culture of accountability, clarity, and delivery
• Ensure effective organisational structure and use of resources

Purpose & Alignment

• Deep commitment to environmental conservation and climate impact
• Motivated by the opportunity to deliver measurable, lasting global outcomes
• Alignment with Rainforest Trust’s values of effectiveness, integrity, and partnership

Why Join Rainforest Trust UK
This is a rare opportunity to lead an organisation where:

• Impact is clear, measurable, and permanent
• There is significant opportunity to scale income and influence
• You can play a direct role in protecting some of the world’s most critical ecosystems

At a time when the protection of tropical forests is more urgent than ever, this role offers the chance to combine purpose with performance delivering meaningful impact at global scale.

Candidate profile
We are seeking a credible, externally focused leader with:

• A strong track record in fundraising, particularly major donors and high-value relationships
• The ability to operate with credibility, influence, and judgement at senior levels
• Experience leading organisations or teams through growth and change
• Experience working with Boards and an understanding of UK charity governance

Above all, candidates will bring a clear alignment to the mission and is motivated by the opportunity to deliver measurable, lasting conservation impact at global scale.

The Senior Legacy Officer will lead the delivery and development of St Luke’s legacy fundraising programme, taking ownership of one of the hospice’s most critical income streams. Reporting to the Head of Public Fundraising, the role will focus exclusively on growing legacy income through strategic marketing, supporter engagement and stewardship, pipeline development and internal advocacy. The post holder will be responsible for the day-to-day management and continuous improvement of the legacy programme, using insight and best practice to maximise long-term income while delivering an outstanding supporter experience.

What you’ll be doing:

• Leading and developing St Luke’s legacy fundraising programme
• Planning and delivering multi-channel legacy campaigns
• Managing Free Will Writing initiatives and legacy events
• Building strong relationships with legacy supporters, pledgers and professional partners
• Developing engaging supporter journeys and stewardship communications
• Monitoring pipelines, income forecasts and campaign performance
• Acting as an internal advocate for legacy giving across the organisation
• Ensuring all activity complies with fundraising regulations and GDPR

We’re looking for someone who brings:

• Experience in legacy fundraising, direct marketing or supporter led fundraising
• Excellent relationship building and communication skills
• Strong copywriting and storytelling ability
• Confidence using CRM systems, data and reporting tools
• Strong project management and organisational skills
• Sensitivity and empathy when working with donors and bereaved families
• Knowledge of fundraising regulations and data protection requirements
• A relevant fundraising or marketing qualification is desirable but not essential.