Supporter experience officer jobs in Birmingham
£37,500 to £44,700 per year
Fixed term contract (two years), full-time (37.5 hours per week)
Based in the West Midlands with regular travel across the region
Are you driven by equity and ready to make a real difference for Black men’s health? We’ve launched a bold new pilot in the West Midlands to tackle the urgent issue of late prostate cancer diagnosis in Black men and we need a dynamic Project Manager to lead the way. In this pivotal role, you’ll bring communities, healthcare partners and local insight together to dismantle barriers, build trust, and shape a model that could change outcomes across the UK.
What the job involves
As the Project Manager, you’ll lead an innovative pilot designed to tackle late diagnosis of prostate cancer in Black men. Day to day, you’ll shape and deliver a regional model that breaks down systemic barriers to early diagnosis - from coordinating the unification of efforts to address drivers of inequity in prostate cancer to establishing a new bridging fund to support cross-sector partnerships. You’ll work closely with community organisations, Primary Care Networks and NHS stakeholders, bringing people together to build trust and drive practical, measurable improvements.
What we want from you
You’ll be someone who cares deeply about health equity and is motivated by making real change happen for Black men in prostate cancer. We’re looking for someone who has experience designing or delivering community‑based health projects and feels confident working across sectors to build strong, equitable partnerships. You’ll bring strategic thinking, the ability to turn insight into action, and the communication skills to engage, influence and inspire. You’ll be comfortable managing timelines, budgets and reporting impact, and you’ll bring a strong understanding of public health, health equity or programme management. Most importantly, you’ll champion inclusion, cultural sensitivity and our values in everything you do.
As this role is supporting our work in the West Midlands, candidates must live within, or no more than 30 minutes from, one of the following NHS Health Trust areas: Herefordshire and Worcestershire, Black Country, Shropshire, Telford and Wrekin, Staffordshire and Stoke-on-Trent, Birmingham and Solihull, or Coventry and Warwickshire.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Allyship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identify as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
How and where we work
Colleagues attend the office at least four days per month (pro rata for part-time colleagues) to collaborate, build relationships, and support projects and decision-making. You can choose where to work the rest of the time. Travel to the office is a commute, so we pay our own travel costs.
Additional in-person attendance will be required during your first few months for induction and training, to support you to learn the role and get to know colleagues.
We trust colleagues to work flexibly while balancing personal commitments with the needs of the charity, and we are committed to making reasonable adjustments for colleagues with a disability, neurodiversity, or a long-term physical or mental health condition.
How to Apply
Visit our Prostate Cancer UK Careers page via the apply button to learn more about this role and the benefits we offer. On the vacancy advert, you’ll find everything you need to know about the role, how to apply, and what to include in your application.
You can also download a copy of the job description and access the link to our careers portal to submit your application.
The closing date is Sunday 22nd February 2026. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled from Monday 2nd March 2026. We’re expecting the interviews for this role to be held online.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Department: Training & Development
Salary: £32,580
Hours: 35
Contract Type: Permanent
About the Role
TRAINING OFFICER
We provide training and consultancy to organisations that work directly with care-experienced young people, in order to upskill and develop professionals who are committed to improving outcomes for children in care and care leavers.
We are looking for an enthusiastic and experienced Training Officer to plan, design and deliver training content that makes a real impact. We are seeking an excellent facilitator to deliver this important provision, who is creative, professionally curious and has strong organisational and self-administration skills.
The Training Officer will be involved in delivering our standard courses, alongside developing new and innovative pieces of work, including digital, online and in-person training packages. They will also support the delivery, assessment and ongoing development of an accredited learning programme for Personal Advisers in Leaving Care Service Teams.
Location
Our team currently work remotely from home, with the required attendance of in-person meetings (generally expected once or twice per month). In-person meetings usually take place in our office space in Old Street, London and Become covers the cost of travel within Great Britain for essential in-person meetings.
The role of Training Officer also requires regular delivery of training sessions at client venues across England (travel expenses covered).
The Old Street office space is available for team members to work from if preferred. For non-London based team members hot-desking options near you can be requested if required.
Equity, Diversity and Inclusion
As an organisation serving children in care and young care leavers, we are keen to receive applications from people with lived experience of care. We are actively seeking to bring diversity of perspectives and experience, and especially welcome applications from those from racially-minoritised communities. We ask all applicants to fill in an Equity and Diversity Monitoring from to better understand the diversity of applicants. This is anonymous and will not be connected with your application.
How to apply
To apply please complete our application form on our recruitment platform by the application close date and time.
In the application stage of our recruitment, we ask candidates to upload an up-to-date CV and complete the application form on our recruitment platform. The application form asks for candidates to answer competency-based questions.
Your application and answers will be reviewed anonymously to ensure fairness and help remove bias from the application process.
To apply for this role, you will need to:
- Provide us with a copy of your CV
- Answer the competency questions in no more than 400 words per question,providing relevant examples to demonstrate how you meet the skills and experience required
- Complete the Equity and Diversity Monitoring Form (this is not compulsory,but the information is very useful to us)
If you have any reasonable adjustments to request for this recruitment process (at any stage) please advise us on your application form.
Interview Details
Interviews will have two parts:
- A session with young people;
- A panel interview with Become staff.
- Interviews may be held virtually using a video calling app (Microsoft Teams or Zoom) or in person in London. If access to technology/internet is difficult for you, please contact us so we can assist in making suitable arrangements.
Interviews will take place:
Young people’s panel: 3rd March 2026
Staff panel: 5th March 2026
Become embodies and promotes fairness in our recruitment process. As part of this short-listed candidates invited to interview will be sent the interview questions in advance.
Please Note
All applicants must have a Right to Work in the UK. Although the role is hybrid, we are unable to offer work visas or sponsorship for any candidates.
We’re proud to be a Living Wage Employer. We are committed to #ShowingTheSalary. Our roles are #OpenToAll
Benefits: Real London Living Wage Employer; Generous Annual Leave Scheme; Flexible working; Pension Scheme; Life Insurance Scheme; Health Cash Plan; Access to a Rewards and Benefit Platform; Signatory of Halo Code; Disability Confident Employer; Employee Assistance Programme available 24/7; Fostering Friendly Employer; Support for Team Members with lived experience; Access to Virtual GP
REF-226 360
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We're looking for an enthusiastic Head of Fundraising with a strong track record in fundraising and grant management, who is particularly motivated to join Khulisa because of a deep commitment to our mission – supporting the wellbeing and mental health of young people.
About Khulisa
Khulisa, meaning 'nurture' in the Zulu language of South Africa, is an award-winning charity dedicated to providing therapeutic support to young people. We focus on reaching those who are most at risk – young people from deprived communities who are often marginalized, vulnerable to exclusion, and at heightened risk of becoming involved in crime
Our approach centres on safe, exploratory methods that aim to understand behaviour and experiences often rooted in trauma, abuse, and neglect. We deliver intensive therapeutic programs within educational and community settings, empowering young people to confront the underlying causes of their emotional distress and work toward healing. To create lasting, sustainable change, we work to establish trauma-informed environments around young people by equipping parents, caregivers, educators, and other professionals with the tools they need to offer effective, supportive care. Currently, our services are active in London and Manchester.
About the role
Over the last two consecutive financial years, we have raised approximately £1 million each year – primarily through trusts and foundations, corporate donors, and individual supporters. As the successful candidate, you and the team you lead will play a pivotal role in maintaining this level of fundraising success, ensuring our vital work with young people continues to flourish. This role will involve:
- Reviewing and evaluating our funder qualification processes to ensure donors align with our values and meet our ethical standards.
- Ensuring that detailed research on prospective funding opportunities, including trusts, foundations, corporate partners, HNWIs, are carried out and that plans for making approaches are developed and carefully implemented.
- Initiating, nurturing and maintaining strong relationships with prospective funders and donors.
- Working together with the Senior Leadership to develop and periodically review Khulisa's 3-year fundraising strategy, taking ownership of key elements and processes, and periodically developing and testing new fundraising approaches.
For a full list of duties and responsibilities, please see the attached job description below.
The post holder will be required to work from home permanently but be willing and able to easily travel to various locations across the London and the North West as necessary to fulfill the requirements of the role and to engage with stakeholders and colleagues.
What we're looking for
Abilities/Experiences
- Extensive fundraising and grant management experience working on large bids (£100K plus).
- Excellent writing skills with ability to produce clear, concise and engaging reports.
- Demonstrable ability to communicate effectively with a wide range of stakeholders and build relationships easily.
- Demonstrable experience of successfully raising funds from Trusts & Foundations, Corporates and Major Donors.
- Experience of leading or significantly contributing to development and/or delivery of a fundraising strategy.
- Experience of budget management and financial processes in income generation activities.
- Experience of mobilising and managing implementation of grant agreements from initiation to reporting and possibly reapplication.
- Ability to confidently negotiate or renegotiate with senior stakeholders on programme budgets, deliverables and objectives.
Knowledge/Skills
- Good knowledge of Khulisa's work and ability to use this to creatively engage with new donors and secure their interest.
- Strong knowledge of CRM database, preferably Salesforce, in managing funder/donor relationships and fundraising activities.
- Strong account management and negotiation skills.
Diversity, Equity and Inclusion: We are actively looking to recruit a diversity of talent. We embrace, respect and value the difference in our employees and believe that we and our work is better for it. We are committed to creating and maintaining an inclusive environment that consists of fairness, dignity, and caring for everyone, and one that enables every employee to flourish and realise their potential.
To apply, please submit a CV and Covering Letter, both of which should be no more than two pages, outlining how your skills and experience meet the requirements for the role as laid out in the Job Description.
We advise candidates to review the attached Job Description prior to applying, to see if this role and organisation is a good fit for you.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As Finance and Operations Manager at Fight Bladder Cancer, you will play a pivotal role in shaping and building our finance and operational functions at a strategic level.
You will support all aspects of the charity’s work and development through the provision of strong financial assistance - ensuring accurate financial reporting, sales and other invoicing, bookkeeping, grant management and payroll management.
You will also take day-to-day responsibility for organisational administration.
This role will involve close collaboration with our small team (currently 7.5 FTE) to ensure our day-to-day finance and operational requirements are met, working closely with the CEO and Board of Trustees to build greater financial resilience and strategic financial awareness within the charity.
The client requests no contact from agencies or media sales.
Prospectus is excited to be collaborating with our client to recruit for a Grants and Enquiries Officer to join their team. This role is offered on a 3-year contract with the possibility to be made permanent. The role is largely to be undertaken remotely, ideally with some face to face working a couple of times per month at their London office.
The organisation is an independent charity providing crucial support to music professionals across the UK whose lives have been impacted by physical or mental ill health. They support individuals throughout their careers and into retirement and in the last five years have distributed over 3,500 grants totalling over £3.6million. Our client is a membership organisation with over 2,000 Members, all of whom are professionally active in the world of music or retired. This includes notable musicians from across the UK music sector.
The Grants and Enquiries Officer is a new role at the organisation. Working with the Director of Grant Giving and Grants Manager, the postholder will play a key role in the efficient running of the Grants Department. This varied role will include managing all incoming enquiries, assisting with the processing of applications for assistance, and production of schedules and reports when required. The postholder will develop strong working relationships with a diverse range of partner organisations and suppliers and will work alongside the Director of Grant Giving and Grants Manager to ensure the continued sustained growth and development of grant giving at the organisation.
The successful candidate will have experience working in a complementary role within a charity, health, social care or welfare setting. You will bring strong organisational and administration experience and will be highly empathetic with the ability to deal directly with vulnerable individuals and complex cases and to engage with people in a confident and professional manner. You will have strong written and verbal communication skills with a high standard of verbal/written English and the ability to write letters, reports and other documents.
Our client is partnering with Prospectus to recruit for this vacancy. To apply please submit your CV and a supporting statement (1-2 pages) preferably in Microsoft Word/PDF format. The statement should outline your motivation for joining RSM and why you feel you would be a good fit for this role. You should also demonstrate your experience and skillset relating to the person specification section in the job description.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Senior People Officer – Employee Relations & Learning and Development
Part-time (21 hrs/week) | Permanent | Remote (UK-based, with occasional travel)
Salary: £39,597 (Full time equivalent)
MLC are partnering with a public sector organisation to recruit an experienced Senior People Officer to join their small, collaborative People team and play a key role in supporting managers and employees across the organisation.
This is a hands-on generalist role with lead responsibility for employee relations and learning & development. Working closely with the People Manager, you will act as a trusted adviser to managers, independently manage a varied ER caseload, and help shape a positive, inclusive and legally compliant workplace culture. You will also lead on coordinating organisational learning and development activity, supporting manager capability and continuous improvement.
Key Responsibilities:
- Be the first point of contact for employee relations matters, managing cases such as sickness absence, performance, conduct, probation and grievances
- Advise and support managers through formal processes, including investigations and hearings
- Prepare clear, high-quality HR documentation and correspondence
- Lead on planning, coordinating and evaluating learning and development activity, including mandatory training
- Provide practical HR advice across the employee lifecycle
- Support people data reporting, policy development and continuous improvement of People processes
- Develop clear internal People communications to support managers and staff
About you:
- CIPD Level 5 qualification (or equivalent experience)
- Solid experience working as an HR generalist across the full employee lifecycle
- Proven experience independently managing employee relations casework
- Strong working knowledge of UK employment law and HR good practice
- Excellent communication and organisational skills, with sound judgement and attention to detail
- Confidence supporting and advising managers in complex or sensitive situations
- A strong commitment to fairness, inclusion, confidentiality and respectful working relationships
Some benefits include:
- 30 days + Bank Holidays (prorated for part time employees)
- Home working allowance of £26 per month
- Generous and encouraging Maternity and Paternity leave
- Strong flexibility around the core working hours of 10am – 4pm
This role would suit someone who enjoys balancing operational HR work with the opportunity to influence culture, capability and learning, and who is comfortable working with a high degree of autonomy in a small team.
We are committed to equality of opportunity and welcome applications from candidates from underrepresented backgrounds. For any additional questions, please reach out to Annabelle at MLC Partners.
We are seeking an experienced Fundraising Manager to work with management and trustees to lead delivery of a set of practical fundraising priorities while helping to build stronger systems and confidence for the future.
This is a hands-on role suited to an experienced charity fundraiser who is comfortable working in a maturing fundraising function, where tools and ways of working are being developed and income needs stabilising rather than rapidly expanded.
This interesting and varied role will focus primarily on trusts and foundations, corporate partnerships, and alumni support, with a strong emphasis on retention, stewardship and proposition clarity.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ataxia UK is in an exciting phase of expansion in its Fundraising activity, specifically regarding investment in a Philanthropy function with a dedicated member of staff. In the past, High Net Worth Individuals (HNWI) have been managed reactively by the CEO and other Fundraising staff as opportunities have arisen. Ataxia UK (AUK) now wants to make a step change, in response to identified potential within the current fundraising landscape, towards strategic management of a pipeline of HNWI. As part of this, AUK is looking to engage a consultant on a fixed term contract, to work closely with the Senior Philanthropy Manager to undertake comprehensive research & scoping, in order to populate a HNWI pipeline for AUK.
Please note, due to the large number of applications we receive, you will only be contacted should we wish to invite you to interview.
The client requests no contact from agencies or media sales.
Salary: £35,000 – £39,000
Contract: 18?month contract
Location: Flexible (home/office/hybrid) – must be available on Marathon weekend (26 April 2026 & 25 April 2027)
Closing date: Monday 9th February
Benefits: 25 days annual leave bank holidays wellbeing days, pension, flexible benefits, healthcare cash plan, discounts, training & development
We are delighted to be working with the National Autistic Society to recruit a London Marathon Event Manager, a pivotal role leading their biggest and most high?profile fundraising event of the year. This is an incredible opportunity to take ownership of the full 2027 London Marathon campaign—a landmark year with record participation and income expected. If you thrive in fast?paced mass?participation events, love exceptional supporter experience and want to deliver one of the UK’s most iconic charity events, this role offers huge impact, variety and visibility.
As the London Marathon Event Manager, you’ll develop and deliver the full fundraising strategy, manage supporter journeys end?to?end, lead a small team of Event Officers, drive partnerships and logistics, and work cross?functionally with key teams including Marketing, Supporter Care, Corporate Partnerships and Data Services. You will also be the main liaison with London Marathon Events, ensuring seamless partnership working and a standout charity presence throughout the campaign.
To be successful as the London Marathon Event Manager, you will need:
- Experience of working on the London Marathon in a charity setting, with strong budget management and KPI delivery
- Experience and passion for motivating and managing staff, setting clear objectives and supporting development
- Ability to plan and deliver complex event logistics, including risk assessments and volunteer management
If you would like to discuss this role with us please contact us and quote the reference 2839EI.
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.
If enough applications are received the charity reserve the right to end the application period sooner.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
ESPE is Europe's leading and largest charity focused on improving the clinical care of children and adolescents with endocrine conditions. We aim for excellence in clinical care, research and education through innovation, collaboration and technology. Our charity is growing its membership and activities at pace, and we are now searching for a Finance Manager who will be the first member of the permanent staff team who is a qualified accountant.
The Finance Manager role will make a significant difference to how we manage our finances, at an operational and strategic planning level. We are looking for an individual who is excited by the prospect of transforming our financial governance and management.
Role overview:
The Finance Manager will work closely with the CEO, Treasurer, and bookkeeper to manage daily financial functions, ensure regulatory compliance, and drive financial performance - including budgeting and forecasting.
• Contract and working conditions: This is a fixed-term role (initially 18 months) which we envisage will transition to a permanent position. Hours will initially be 17.5 hours per week with remote and flexible working arrangements. Candidates must have the right to work in the UK and be based in the UK.
• Strategic responsibilities: The Finance Manager will support financial target delivery, ensure robust financial systems, and align financial processes with organisational growth and strategy.
• Operational duties: Responsibilities include preparation of management accounts and all financial reporting, cash flow forecasting, grant management, VAT and tax compliance, audit support, and process improvements. The role also involves liaising with external suppliers and stakeholders and overseeing payroll and pension scheme implementation and management.
• Governance and compliance: The Finance Manager will ensure adherence to the requirements of the Companies Act, Charities Act, and HMRC regulations, ensuring we prepare and submit our statutory accounts on time. You will coordinate the annual audit, review internal controls, and report financial risks to the ESPE leadership.
• Leadership and collaboration: The role includes providing financial guidance to coordinators and teams to support informed decision-making.
• Required experience and skills: Candidates must be a qualified accountant (ACA/ACCA/CIMA/AAT/ICAEW) with at least three years experience in financial or management accounting, preferably in a professional body or learned society. Proficiency in accounting software, and having significant knowledge and understanding of VAT (ideally across Europe), analytical skills, communication, and project management skills are essential.
• Personal attributes: The ideal candidate will demonstrate strong attention to detail, resilience, collaborative skills, ability to manage multiple priorities, and alignment with ESPE’s mission. You should be proactive, enjoy challenge, be capable of working under pressure, and skilled in influencing and strategic thinking. Must be willing to travel to Europe as required (2-4 times per annum).
Benefits:
- 30 days annual leave, plus UK Bank Holidays
- Flexible working
- Matched pension scheme (up to 7% of salary)
- Employee assistance programme
- European travel
First interview date: 20th February, online.
Candidates must submit a CV and covering letter. The covering letter should demonstrate an understanding of ESPE and the current compliance challenges we have faced in recent years.
The client requests no contact from agencies or media sales.
CEO
We are seeking an experienced and motivated leader to guide a purposeful organisation through its next chapter.
Location: Fully remote within the UK with occasional national travel
Salary: £55,000 to £65,000
Contract: Full time, permanent
Benefits: Pension, generous annual leave, Christmas closure, family leave and sickness policies available on request
Closing date: Monday 9th February
THE OPPORTUNITY
We are looking for a new CEO! Can you uphold the thoughtful shaping and delivery of an impactful charity? Do you have senior experience in a purpose-led organisation with financial and business skills you can bring? Then you might be the right person to guide this team.
This is a great opportunity to make a life-changing difference to people living with disability!
If this is something you are passionate about, then a CEO role is a great way to use your professional experience to be a nationwide change-maker.
ABOUT THE ORGANISATION
Whether it’s mobility, daily living, or hobbies and sports, the charity creates solutions that change lives. At the heart of their work is designing and building custom made equipment, tailored to each person’s unique needs.
Volunteers bring together creativity, technical skills, and problem-solving expertise, including metalwork, carpentry, electronics, computer programming, and 3D printing, to deliver solutions that can’t be found anywhere else.
IF YOU JOIN THE TEAM…
You’ll have the rare chance to take the helm of a charity with a powerful social mission and build on their proud 60-year history, stewarding them into a new era of growth. A vibrant, passionate community of innovators and problem solvers will be right there with you.
You’ll join the vision for the charity to be a place where people of all ethnicities and backgrounds feel welcomed to work, volunteer or seek help. The organisation encourages flexible working and a culture that prioritises people, wellbeing, and collaboration.
WHO WE’RE LOOKING FOR
We are searching for a CEO who can help ensure REMAP remains resilient, relevant, and well-prepared to respond to emerging pressures and opportunities.
We are particularly seeking someone:
- Who will strengthen financial sustainability and income generation
- Has a proven track record of senior responsibility
- Energise and support a nationwide volunteer community – strengthening relationships between central staff and locally rooted branches
You do not need to meet every requirement to be considered. If you can demonstrate the experience, passion, and capability to lead with purpose, we encourage you to apply.
WHAT’S NEXT
If you are excited by this opportunity and ready to bring energy and expertise to a mission-driven organisation, we would love to hear from you.
Other roles you may have experience of could include: Chief Executive, Executive Director, Managing Director, Head of Operations, Director of Services, Director of Strategy, Director of Programmes, Operations Director, Charity Director, Social Impact Director, Senior Leader, Development Director, Leadership Consultant, Transformation Lead, Governance and Strategy Lead #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
REMAP exists to improve the quality of life for people who experience short or long-term disability through infirmity, illness or ageing.
Future First is seeking an experienced and motivated Interim Membership & Delivery Manager to lead the day-to-day delivery and growth of our schools’ membership programme.
This is a hands-on operational leadership role, responsible for managing school relationships, supporting membership growth, ensuring high-quality delivery, and line managing our membership team.
You will work closely with senior leadership to implement agreed growth plans, while taking ownership of operational performance, team management and member experience.
Key responsibilities include:
-
Managing relationships with a portfolio of member schools and colleges
-
Delivering against membership growth and retention targets
-
Leading and line managing the membership team
-
Overseeing quality assurance of workshop delivery
-
Managing and supporting sessional delivery staff
-
Managing sales pipeline, reporting and performance
-
Supporting staff training and development
We’re looking for someone who:
-
Has experience working with schools or in education-related settings
-
Has strong account management, membership and/or sales experience
-
Has proven experience line managing staff
-
Is confident delivering sessions to young people
-
Is highly organised and able to manage multiple priorities
-
Is comfortable using CRM systems (Salesforce desirable)
-
Is passionate about improving outcomes for young people
This is an excellent opportunity to join a mission-driven organisation and make a difference to young people’s lives.
To apply, please submit a short video (no more than 2 minutes), your CV and a covering letter setting out why you feel you’re a great fit for this role and why you want to work for Future First. Applications will close on Monday 9th February at noon.
Please download the recruitment pack for a full job description and more information about the role.
We are a mission-driven, innovative social mobility charity that believes a young person’s start in life shouldn’t limit their future.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We are seeking an experienced individual to help us deliver a productive, empowering, needs-orientated programme of training and development activities for community rail groups. Under the guidance of the Training & Development Co-ordinator you will aim to strengthen the community rail movement and enhance the value it delivers to communities.
About us
Community Rail Network is a not-for-profit organisation, working across Britain to support a growing ‘community rail’ movement. Community rail promotes sustainable and inclusive travel, coordinates volunteering and place-making projects, and brings people together.
Community rail is made up of 77 community-based partnership organisations, 1,300 station friends volunteer groups, and other community-led initiatives around Britain. Their activities range from creative projects with young people, to advising train operators on service improvements, to building travel confidence with families and marginalised groups, to biodiversity projects at stations, to promoting greener travel and tourism by rail.
Our enthusiastic team of 23 works mainly from home in different locations, but we come together regularly in person and online. We work collaboratively to advise our members, provide training, events and resources, run campaigns, and champion community rail and its insights via decision-makers and the media. We believe in developing our team and supporting everyone to reach their potential while having a good work-life balance.
Responsibilities:
You are principally responsible for supporting the delivery of a year-round programme of high quality, empowering training and development opportunities for our members. The programme will be delivered in line with inclusion and accessibility best practice, will be largely online with some face-to-face sessions and events.
-
Work with the Training and Development Co-ordinator to agree a rolling programme of training that supports member organisation capabilities and their impact on communities.
-
Topics will largely include areas required to achieve accreditation (for CRP’s) as well as good community-based practice for other member types. This includes but is not limited to training to support members with skills in creating and prioritising activity plans, project management, how to apply for grants and funding (including our own grants funds), how to prepare for an accreditation meeting, designing good outcomes and demonstrating organisational impact (including impact reports and use of social media), community engagement, volunteer recruitment, and co-production techniques.
-
Work with the Training & Development Co-ordinator to ensure your own understanding of these topics is current and identifying areas for personal development to support our training offer to be more robust.
-
Work with colleagues in other teams to set up, administer and deliver (largely online) webinars, networking and showcase events, setting them up, researching and engaging speakers and collating case studies to use, sending invites, facilitating the presenters and discussion during the event, and collating and reporting on feedback to inform future sessions.
-
Support the T&D Co-ordinator, colleagues in the regional support team, and communications team, to promote training and networking sessions effectively.
-
Where directed ensure we maintain high-quality training partnerships and opportunities that members can be signposted to and be responsible for administering our bursary scheme.
-
Regularly report on bursary expenditure, member feedback, attendance figures and any specific funder requirements.
-
Be responsible for supporting member organisations and colleagues to use our impact reporting platform and to keep up to date on any changes in how we record and demonstrate the social, economic and environmental impact of community rail.
-
Attend team and all staff meetings, online and in person, contributing to strategic shared areas of work, information sharing and workforce development activities.
Skills and competencies:
- Understanding, and experience of running, online and in person training and networking sessions, ideally within a community or not-for-profit context;
- Knowledge of, and ability to share effectively, key skill areas for example, volunteering recruitment and support, project management, applying for funding, co-production techniques, community engagement best practice, demonstrating outcomes and impact.
- A proven ability to work collaboratively, develop and maintain productive partnerships and joint activities, and form professional networks internally and externally;
- Demonstrable ability to manage time and resources effectively under pressure, and meet deadlines;
- Excellent writing, communication and presentational skills, including the ability to develop and deliver audience-appropriate training materials, presentations and other content to professional and community audiences;
- IT literate with a good working knowledge of Microsoft Office, the internet and social media; excellent administration skills and the ability to identify efficient and secure ways of working using AI;
- Awareness of social and sustainability issues and the relationship between transport and social and economic development.
Online interviews are scheduled for 16 February 2026.
Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.
Other information
This post is home-based, but with some travel (including overnight stays) for our programme of events and meetings. Applicants will need local access to a train station to enable rail-based travel for work as needed.
This is a permanent position and includes a probationary period of three months from the date of appointment. Successful applicants will need to provide proof that they have the right to work in the UK and provide two references.
We are committed to being a flexible, supportive, inclusive and understanding employer.
Applications will only be accepted through the CharityJob website.
Please provide your CV and a covering letter of up to two sides of A4, by 23:59, Sunday 8th February 2026, summarising, with evidence, how you match the role specification and why you are interested in this position. We encourage you to apply early if you are interested, although we will accept applications up to the deadline. Please include a daytime phone number and an email address and identify your notice period in your cover letter. Due to limited resources, we cannot provide feedback to candidates not invited to interview.
**Please be aware we use AI monitoring filters to detect any AI generated content**
Championing the community rail movement | Connecting people and their railways | Creating inclusive, empowered, sustainable and healthy communities
Salary: £35,622 (rising to £36,035 after probation)
Location: Home-based in the South East, with regular travel across the region and occasional trips to Kent
Contract: Permanent | Hours: 35 per week (flexible working patterns considered)
Make a real impact in your region
We’re looking for a passionate, relationship-driven fundraiser to help grow income and partnerships across the South East. This is a newly created role offering autonomy, flexibility, and the chance to shape regional fundraising strategy for a charity that is expanding its reach and impact.
You’ll join a small, supportive team that values creativity, collaboration, and trust. With major projects on the horizon, including a national patient voice survey, this is an exciting time to come on board and help deliver life-changing services and vital research.
What you’ll do
- Build strong connections with regional corporates, trusts, and community groups
- Develop and deliver local fundraising campaigns and events
- Grow regional membership and deepen supporter engagement
- Share compelling stories of impact to inspire giving and long-term relationships
- Work closely with colleagues to align fundraising with local services and outreach
What we’re looking for
- Proven experience in fundraising (community, trusts, corporates or individual giving)
- Strong relationship-building skills and ability to engage diverse audiences
- Confidence to work independently and manage multiple projects
- Excellent communication skills – verbal, written and interpersonal
- Creative approach to spotting opportunities and telling stories that inspire
What we offer
- Salary: £35,622 (rising to £36,035 after probation)
- Benefits: 25 days holiday (plus public holidays), Benenden Healthcare, Employee Assistance Programme, up to 5% pension, funded learning & development
- Flexible, home-based working with regional travel
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Your outstanding delivery of communications for the Woodland Heritage Skills project means you are a core part of how Woodland Heritage is achieving its mission which should make for an incredibly rewarding and varied experience!
Your work with the charity will be as part of a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way.
Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy. We do this by championing the good use of home-grown timber from sustainable, productive woodlands for the benefit of present and future generations. Through a combination of demonstration sites, research, education, membership and outreach, we build on the wisdom and skills of the past to weather the challenges of tomorrow.
About the role
- The role is 22.5 hours per week for a fixed term of two years with a salary of £15,000 PA
- We can offer flexible working and hybrid working. You may wish to work at Whitney Sawmills, Herefordshire, for example for a day per week, though this is not required.
- Planned evening and weekend working as required.
- 25 days plus Bank/Public holidays as paid leave pro rata
- Your line manager will be the Woodland Heritage Skills Project Manager
- Employer contribution from nest pensions
All other terms and conditions will be as per your contract. More details are available via our staff handbook which can be provided to shortlisted candidates.
This role is part of a £238,442 grant from The National Lottery Heritage Fund to create ‘Woodland Heritage Skills’; two years of educational workshops, digital educational assets and collaboration with its members and partners to deliver the charity’s new Open Woods & Workshops initiative.
A tremendous £13,547 of this grant is matched funding from the outdoor furniture B-Corp Gaze Burvill, a corporate member of Woodland Heritage, alongside fellow personal and corporate members of the charity.
About you
You will have a committment to the vision and values of Woodland Heritage and a desire to bring about positive change in the relationship between people and woodlands. You will have demonstrable experience of communications delivery and a willingness to learn and to be flexible.
You will join a small, dedicated team of staff and a wider group of passionate trustees. Everyone will want you to succeed and will support you along the way.
Visit our website to download the job specification and learn how to apply. We'd love to hear from you!
NB - This role is closing early, due to a high volume and quality of applications. The new deadline is midnight on Sunday 8th February 2026.
Woodland Heritage is creating a thriving UK wood culture that benefits our environment, all people and our economy.


